Bt TEXTPHONE User Manual

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BT’S CALLER DISPLAY AND

CALL SIGN SERVICES.

IS PAYABLE

Textphone

A QUARTERLY FEE

User Guide

This product is only suitable for use with the BT Network. It can be connected to private

compatible switchboards in the United Kingdom.

Standby Screen

(when the Textphone is not in use)

V.18

Ready for automatic communication with other text phones

<V.18> Prefix:On Answer:Off Calls:0

Prefix

When ON the Textphone automatically connects calls to voice phones via the TextDirect service.

Answer

Text answering machine is ON or OFF.

<Please dial)

Press Menu for options

Calls

Number of new answering machine messages unread.

Alternates with

The Text Direct prefix is preprogrammed into the Textphone.

Serial port

Telephone

For connecting to a printer or PC.You will need a special cable. Ring the helpdesk for details regarding where it can be purchased.

Serial port Line Telephone

Line

For connection of the telephone line cord.

For connecting additional telephone equipment (use the adaptor socket provided).

7.5V DC

–

Power socket

For connecting the Textphone mains adaptor. Only the adaptor supplied should be used.

Battery compartment

Textphone

Helpdesk phone number 0845 601 1545. Only to be used with the power supply included with the product. Warning! Disconnect from mains power before opening the battery cover.

Item code 872077 REN1 Made in UK

4 x Alkaline AA batteries

In this guide

At a glance 2 Key features 8 Introduction 10 General information 11 Setting up 12 Using your Textphone 16 Answering text calls 21 Using the

answering machine 27 Using the Voice

announcer 36 Using VCO/Voice

Through 37

Additional features 64

Emergency number 64 Emergency memo 66

Optional settings 68

To adjust the contrast 68 To adjust the backlight

settings 69 To set your Textphone to

make outgoing calls only 71 To view the memory capacity 72

Using your Textphone with BT Call Sign 74

Connecting your Textphone to a printer or PC 78

Automatic Shutdown 79

Using the phone book 38 Using the Call Lists 45 Textphone prefix 52 Using the

Function buttons 55

Menu Structure 81 Help 83

Resetting your Textphone 84 Textphone codes 88

Index 91

Key features

VCO

Text memory

The memory stores up to 10,500 characters so that you can review your text conversations after the call has finished.

Phone book

Stores up to 127 names and numbers. Use the search facility to find entries by keying in the first letter of the name you’re looking for.

Answering machine

Takes text messages when you are unable to answer the phone.

Emergency button

Gives you a one-touch dialling of an emergency number to call for help. There is also an automatic text message which when the emergency button is pressed, will send your details if you are unable to type out your own message.

If you have connected a telephone or fax machine with a handset to your Textphone, the VCO button lets you switch between voice and text communication during a call.

User optional

function buttons

You can set the F1-F8 buttons to work in the way that suits your needs best, e.g.:

Quick menu – instantly selects a commonly used menu option.

Call lists

Holds details of time and date (if the clock is set) and the number of the last 24 calls made (if you subscribe to BT Caller Display you can also see details of the last 24 calls received).

V.18 technology

Quick memo – stores a standard text message and then sends it by pressing a single button.

Quick dialling – lets you use a function button to instantly dial a number.

Allows you to communicate with most textphones without having to reset communication codes.

Introduction

Please read the User Guide carefully before using your Textphone.

When you have unpacked your Textphone you should have:

• Textphone

• Telephone line cord

• Adaptor socket for connecting

additional telephone equipment.

• 3-pin mains power adaptor

If anything is missing, please contact your Textphone supplier. You may also wish to buy 4 AA alkaline batteries if you want to use

your Textphone without mains power.

General information

General

Simply clean your Textphone with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this may damage the Textphone. Never use a dry cloth as this may cause static shock. Only use the power supply included with the Textphone. Using an unauthorised power supply unit will invalidate your guarantee and may damage the Textphone. Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Environmental

• Do not leave flat batteries in the Textphone. Batteries should be replaced after 2 years even if they have not been used.

• Apart from the batteries, there are no customer replaceable parts.

• Do not expose to direct sunlight.

• Do not stand your Textphone on carpets or other surfaces which

generate fibres, or place it in locations preventing free flow of air over its surfaces.

• Do not submerge any part of your Textphone in water and do not use it in damp or humid conditions, such as in bathrooms.

• Do not expose your Textphone to fire, explosive or other hazardous conditions.

• There is a slight chance that your Textphone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Setting up

Telephone

7.5V DC

–

Planning the location of your Textphone

Situate your Textphone close enough to the telephone and mains power sockets so that the cables will reach.

1. Install the back-up batteries.

If the power fails, the back up batteries will ensure you can still make and receive calls.

Press down on the two tabs on the bottom of your Textphone with the thumb and first finger of one hand. With the other hand, flip open the battery compartment cover. Insert 4 x Alkaline AA batteries the right way around (as shown in the battery compartment). Clip the cover back into place.

Please note

Typical battery life if using without mains is 25 hours.

<Warning! Low battery!>

Will be displayed on the screen to indicate that the batteries require charging.

2. Connect the mains power adaptor to the Textphone and mains socket.

3. Connect telephone line cord

Line Telephone

7.5V DC

–

Line Telephone

7.5V DC

–

Plug the telephone line cord into the back of your Textphone. Plug the other end into the telephone line wall socket.

4. Connecting a telephone or fax machine

If required, connect telephone equipment into the Telephone socket on the back of your Textphone (use the adaptor socket provided).

5. To turn the Textphone On, press and hold the button for 2 seconds.

Your Textphone switches on and the display shows the standby screen.

<V.18> Prefix:On Answer:Off Calls:0

<Please dial)

Please note

If you subscribe to the BT Caller Display service, you should leave your Textphone switched on in order to receive the caller information.

6. To turn the Textphone Off, press and hold the button for 2 seconds.

To set the time and date yourself

Press .

Press until the arrow points to

Press .

>5.Settings

Enter

Press until the arrow points to

Press .

>6.Clock

Enter

Enter the correct time using the 12 hour clock Press 1 or 2 to select

AM or PM.

Main menu > 5.Settings

6.Function keys

5.Settings >6.Clock

7.Auto shutdown

Clock > 1.AM

2.PM

Press .

Enter

Enter the correct date (ddmmyy e.g. 19 November 2005 = 191105)

Press .

Display shows

Enter

Do you need to set the time and date?

If you have subscribed to BT’s Caller Display service, the time and date are set automatically when your Textphone receives its first call.

If you do not set the time and date it simply means that the Textphone will not record the times of calls.

If you do not have Caller Display, you can set the time and date yourself.

Please note

If the mains power fails and the back-up batteries in your Textphone run out, the time and date will be lost and you will have to enter the time and date again. But if you subscribe to Caller Display the time and date will be set automatically when you receive your next call.

You are now ready to make and receive calls

If you experience difficulties in setting up your Textphone please contact the BT Textphone Helpline on 0845 6011545 for assistance. The Helpline is open 09:00 to 17:30 Monday to Friday, 09:00 to 12:00 Saturdays, except for public holidays.

Using your Textphone

Making text calls

When you make a call through BT TextDirect (using the necessary prefix), you will receive messages on the display of your BT Textphone telling you whether the person you are calling is busy, or their phone is ringing.

The service also recognises whether the call is to another textphone or a voice phone.

If the call is to a voice phone, it will automatically be connected through a Typetalk operator. They will type what is said by the other person and speak your reply.

If the call is to another textphone, the Typetalk operator will not be connected.

To use the BT TextDirect service simply switch on the Prefix as described on page 52.

For more information on BT TextDirect and Typetalk dial 0800 500 888.

To dial a number

Type the phone number you want.

Display shows

Press to delete the last digit.

Press the to move the cursor.

Press the . The number is dialled.

Display shows

Enter

<Dialling...>

and

the number you have dialled.

When the call is answered, the

Textphone will display

<Dialling...>

XXXX XXXXXXX

▫▫▫

It may take up to a minute to establish a connection.

When the connection is made, display shows

established>

mode it has used, e.g.

<Connection

and the communication

<V21>

Textphone conversations

Shift

When you call out you must wait for the other person to type first. They will usually type

“Hello.GA”

. You can then type back what you would like to say. If you type something incorrectly, you can press to delete the text.

If you wish to review what has been said, you can press to look at previous text. If you then type, or the other person types, the text will go back to the bottom.

Typing in capital letters

During a call it is possible to use lower case and capital letters. To use capital letters press and hold and at the same time press the letter you wish to use in capital. This method also allows you to use the symbols above the number keys.

You can also use the sticky key function:

Press twice, only the next key you press will appear as a capital

Shift

or as the symbol above the number keys.

Using menus during a call

It is possible to access the menu during a call. To do so, press and hold . You can access the telephone directory, previous calls and change settings during a call. There are certain settings you cannot change during a call.

The message

during a call>

try to use forbidden functions.

<Not possible

will appear if you

To end a call

Enter

End

Press .

Dial

Call

To dial a number stored in the phone book, see page 39.

To dial a number stored in the incoming Call lists, see page 47.

Dialling by Name

Instead of dialling by entering their phone number, it is possible to call someone by entering their name. For this to be possible, their name and telephone number must be in the telephone book. See page 38 on adding telephone entries. For example if you type the persons name and press (you do not have to type all their name, just the first few letters).

The following message will appear:

If you press the number will be called .

Do you wish to call (Y/N)?

If it is not the correct person press to return to the main screen

Do you wish

to call (Y/N)?

Name Number

XXXXXXX XXXXXXX

or press to move to the nearest entries in the phone book.

To redial the last number

Press . The last number you called is redialled.

Enter

To enter a ‘pause’ when dialling

A phone number is dialled only when you press the .

Enter

If your Textphone is connected to a switchboard or if you are using a chargecard, you may need to put a ‘pause’ into the phone number.

For example:

To enter a pause, press the so it displays ,.

\ ,

Calling an Outside Line via a switchboard

You may need to dial 9then pause to dial an outside line.

For example:

To do this type

9,020 1234 5678

. The Textphone will then pause for two seconds between dialling the

and the 0.

9,020 1234 5678

Answering text calls

When your Textphone receives a call, the calls indicator flashes and the display shows and BT Caller Display information if you have subscribed to the service.

To answer a call

End

Press . Display shows

Dial

Call

You are connected when the display shows

(This can take up to one minute).

Type your greeting and your conversation.

End

Press to end the call.

Dial

Call

▫▫▫

Answering a call with a voice phone

Dial

End Call

If you have a voice phone connected to the Telephone socket at the back of your Textphone, you can answer the call with the voice phone. If you then find that the person is using a textphone it may be necessary to switch to text.

To do this:

From the Textphone press and hold .

and at the same time press .

Shift

This message will appear.

Put down the phone.

Dialling with a voice phone

If you dial using the voicephone and decide you wish to change to text you need to:

From the Textphone press twice and then press .

Enter

Put down the phone and the message

<Dialling...>

will appear

soon afterwards the message

will appear.

Space Announce

<Dialling...>

To review a conversation

You can replay your text conversation.

Press . The menu is displayed.

Press until the arrow points to

Press .

Press until the arrow points to

Press . The details of the last conversation are shown.

Press . Display shows

Press .

>4.Conversation

Enter

>2.Last conversation

Enter

Main menu > 4.Conversation

5.Settings

4.Conversation > 2.Last conversation

3.Delete all

Options > 1 .Read

2.Delete

Press to scroll through the conversation.

Press to return to standby screen.

Esc

To delete an old conversation

Press . The menu is displayed.

Press until the arrow points to

Press .

Display shows

>4.Conversation

Enter

Main menu > 4.Conversation

5.Settings

4.Conversation > 1 .Read conversations

2.Last conversation

Press

Enter

Press to display the conversation you want.

Press .

Display shows the

Enter

Options menu

Press .The arrow points to

>2.Delete

Press . Display

Enter

confirms that the entry is deleted.

Options >2.Delete

3.Call

To delete all old conversations

Press . The menu is displayed.

Press until the arrow points to

Press .

>4.Conversation

Enter

Display shows

Press until the arrow points to

Press . Display shows

Enter

>3.Delete all

Main menu > 4.Conversation

5.Settings

4.Conversation > 1 .Read conversations

2.Last conversation

4.Conversation > 3.Delete all

Read conversations

Are you sure? (Y/N)

Or press to cancel deletion.

Press to delete.

Display shows

then

Quickword buttons

SKSKSK

Your Textphone has two buttons on the bottom right hand corner which are used frequently.

means “Go ahead”. Press once to let the other person know you are waiting for a response.

means “Stop keying”. Press once to give the other person a chance to send any last words before ending the conversation.

means “Goodbye”. Press three times to indicate you are about to end the call.

Useful abbreviations

You may also find these short words handy in speeding up your conversation.

Quickword Meaning Quickword Meaning

BIBI CD CUL COS HD MTG NBR OIC OPR PLS

Bye Bye

question mark could – saves you see you later typing in a because whole question hold, please meeting number oh, I see operator please

R SHD THX TMW U UR

are

should

thanks

tomorrow

you

your

Using the answering machine

If you are going out or cannot take a call, turn on the answering machine.

Your Textphone will answer any text calls with a short message. The caller can then leave a text message for you to read later.

The pre-set outgoing message (OGM) is “Hello, please leave a message. GA”

To write your own outgoing message (OGM

This will replace the pre-set OGM.

Press . Display shows

Press .

Display shows

Press until the arrow points to

Press .

Enter

>4.Answer message

Enter

Main menu

1.Answer machine > 1.Answer On/Off

1.Answer machine > 4.Answer message

)

.Answer machine

2.Phone book

2.Read

5.Ring length

Display shows

your answer message...”

“Please edit

and

Please edit your answer message...

the current OGM.

Press to delete the message.

Or press to move the cursor to the letters you wish to change.

Or press

Shift

and

to move the cursor to the beginning of

the text.

Or press

Shift

and

to move the cursor to the end of the text.

Type your new OGM.

Press to save. Display shows

Enter

Press to retain the previous OGM.

Esc

To switch your text answering machine on

Press . Display shows

Main menu > 1.Answer machine

2.Phone book

Press .

Enter

Display shows

Press

Enter

The display shows

1.Answer machine > 1.Answer On/Off

The machine is now switched on.

To switch your answering machine off

Press . Display shows

Press .

Enter

Display shows

Main menu > 1.Answer machine

1.Answer machine > 1.Answer On/Off

2.Read

2.Phone book

2.Read

Press .

Enter

The display shows

The machine is now switched off.

To interrupt the answer machine

Simply start typing to answer a call that is coming in when the answering machine is on.

New message indicator

When you have new messages on your answering machine

• the incoming calls indicator flashes every four seconds

• display shows the number of

<V.18> Prefix:On Answer:Off Calls:2

new messages, e.g 2.

To read your text messages

Press . Display shows

Main menu > 1.Answer machine

2.Phone book

Press .

Press until the arrow points to

Press .

Enter

>2.Read

Enter

1.Answer machine > 2.Read

3.Delete all

Display shows how many new messages you have, then the summary details of the most recent unread message.

If there are no new messages, the screen shows

then the most recent message is displayed.

When you have no messages, the display shows

followed by

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