BT T41P IP PHONE.
USER GUIDE.
WHAT’S IN THIS GUIDE.
999 or 112 emergency calls.
Your BT Cloud Voice phone number is
registered to a specific address, so when
you make a 999 or 112 call from your
phone number, that’s the address the
emergency services will see. If you use
your BT Cloud Voice service at a different
address, the registered address does not
automatically change. So if your work
location changes let your BT Cloud Voice
service administrator know as they might
also need to change your registered
address.
You might not be able to make 999 or
112 calls when there’s a power or
network failure or if using the service
through an app on a mobile device.
NEED
HELP?
EMERGENCY
CALLS.
If you have any problems setting
up or using your BT IP Phone,
contact the IP Comms Service
Hub on 0800 389 0537.
Set up
Got everything? 3
Phone installation
Attaching the stand 4
Connecting the handset and optional headset 4
Connecting the network and power 5
Provisioning your BT Cloud Voice service 6
Getting to know your phone
Hardware component instructions 7
Icon instructions 8
Phone display (views) 9
Basic call features
Making calls 10
Answering calls 10
Transferring calls 11
Ending calls 12
Conference calls 12
Do Not Disturb (DND) 12
History 12
Contact Directory 13
Voicemail 13
General information 14
3
SET UP.
This guide will tell you everything you need to know about your phone. To get started
follow the simple instructions in this user guide or use the quick start guide that came
with your phone. It’s quick and simple.
• IP Phone
• Handset
• Handset cord
• Ethernet cable
• Phone stand
• Quick start guide
• Power adapter (optional)
Got everything?
4
Attaching the stand.
Connecting the handset
and optional headset.
PHONE INSTALLATION.
5
There are two options for power and network connections. Your system administrator
will let you know which one to use.
AC power (optional)
To connect the AC power you need to:
1. Connect the DC plug on the power adapter to the DC5V port on the phone, then
connect the other end of the power adapter into an electrical power outlet.
2. Connect a standard Ethernet cable (included) between the Internet port on the
phone and the one on the wall or switch/hub device port.
Power over Ethernet (PoE)
Using a standard Ethernet cable (included), the BT T41P IP Phone can be powered
from both a PoE-compliant switch or hub. Simply connect the Ethernet cable
between the Internet port on the phone and an available port on the in-line power
switch/hub.
Connecting the network
and power.
PHONE INSTALLATION.
Note:
If an in-line power switch/hub has
been provided, you won’t need to
connect the phone to the power
adapter. Just make sure the switch/
hub is PoE-compliant. The phone
can also share the network with
another network device such as a
PC. It’s an optional connection.
Important! Don’t unplug or remove
power to the phone while it is
updating firmware and
configurations.
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