User
Guide
BT Studio / Studio Twin
Digital Cordless Telephone
This equipment is not designed for making emergency telephone calls
when the power fails. Alternative arrangements should be made for
access to emergency services.
This product is intended for connection to analogue public switched
telephone networks and private switchboards in the United Kingdom.
This product is not DECT
GAP compatible. It cannot
be registered to any other
DECT GAP telephone and
it is not possible to register
additional handsets.
Please open this page for an ‘At a glance’
guide to your BT Studio.
At a glance
BT Studio Handset
Redial/Pause button
Press to redial the last number
called. Also, press to dial or
store a pause in a number.
Quickdial button
Use to store up to 10 numbers
that can then be dialled at the
touch of two buttons.
Delete/Secrecy button
Use to delete digits entered
incorrectly and numbers in the
Calls list. Also used to mute a call
so the caller cannot hear you talk
to someone close by.
Calls list button
Press to enter the calls list, to
view the last 10 calls/most recent
calls. Also use to scroll up and
down through the calls list.
Quickdial
Redial
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Calls
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Recall button
For use with a switchboard/PBX
and some BT Select Services.
Also use to exit the Calls list.
1 2
R
Volume
9
Int
Red light
Indicates that the phone
is ringing or in use.
Handset display
Displays the status
of your handset.
Volume button
In idle mode use to adjust
the handset ringer volume.
During a call, use to adjust
the earpiece speech volume.
Talk button
3
6
Use to make, receive
and end calls.
Keypad
Int button
Use to make an internal call or
to transfer a call to the BT Studio
additional handset (feature only
available if you have purchased
the BT Studio Twin).
3
Additionally if you have purchased the BT Studio Twin
Charging light
Red light comes on when
the batteries are being
recharged.
Charging
light
Red light
comes on
when the
batteries
are being
recharged.
Power/In use light
Green light comes on
to indicate mains power.
Flashes when the line is
in use.
Use to page
a handset(s).
BT Studio Base
BT Studio Charger
Power/
In use Charging
Charging
Quickdial
Volume
Redial
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Calls
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Quick guide to the
handset display icons
Batteries are charged
Batteries are exhausted and require charging
Batteries are being charged
Switches off when batteries are fully charged
Handset is in use
Flashes to indicate an external incoming call
Steady during an external call
Flashes to indicate an internal call
Indicates you are dialling or storing a
number in the Quickdial memory
Secrecy feature is switched on
Steady when viewing the Calls list
Flashes when a new call has been received
in the Calls list
Steady when handset is in range of the base
Flashes when the handset is out of range of
the base
5
In this guide
At a glance 1
Introduction 6
Unpacking 7
For your records 8
Safety information 9
Setting up 11
Using the telephone 18
Making and receiving calls 18
Secrecy 19
Last number redial 20
Paging 20
Quickdial memory 21
Caller Display 23
Handset settings 25
Using the BT Studio additional
handset 26
Internal calls 26
Transferring calls 27
Help 28
General information 30
Guarantee 30
Technical information 31
Switchboard compatibility 31
Switchboard external line access code 32
Setting pauses 32
Recall 32
Index 33
6
Introduction
Your BT Studio is designed for ease of use and made to the
high standards set by BT.
You can expect your BT Studio to provide many years of
quality service. Please read the instructions carefully before
use and keep this user guide for future reference.
DECT
By purchasing the Studio you now own a product which
combines the advantages of cordless operation with the
performance of a high quality corded telephone. It complies
with the Digitally Enhanced Cordless Telecommunications
(DECT) standard and offers unparalleled quality and
features.
This user guide applies to both the Studio and Studio Twin
telephones. Please note the Studio range of telephones are
non GAP compatible. Please refer to page 26 for further
information.
7
Unpacking your BT Studio
or BT Studio Twin
Check that your BT Studio is complete. If anything is
missing, please contact your place of purchase immediately.
BT Studio handset
BT Studio base station
Power supply for the base station
Telephone line cord
2 x AAA rechargeable batteries
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(Item code 872260)
Digital Clarity
Page
DECT
Studio
Charging In Use
8
Additionally if you have purchased the BT Studio Twin:
BT Studio Twin additional handset
BT Studio Twin charger
Power supply for the charger
2 x AAA rechargeable batteries
For your records
For guarantee purposes proof of purchase is required, so
please keep your receipt.
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the base station)
Helpline
If you have problems with your phone, please call the BT
Studio Helpline on 08706 058 047.
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(Item code 003313)
9
General
Only use the power supply included with the product.
Using an unauthorised power supply will invalidate your
guarantee and may damage the telephone. The item
number for the base station is 872260. The item number
for the charger is 003313 (only applicable if you have
purchased the BT Studio Twin).
For the handset use only approved Nickel Metal
Hydride (NiMH) rechargeable batteries. Never use
other batteries or conventional alkaline batteries. They
could lead to a short circuit or destroy the battery
casing. Recommended batteries should have a power
rating of 550mAh 1.2V. Batteries are available from the
BT Studio Helpline 08706 058 047.
Do not open the handset or base station. This could
expose you to high voltages or other risks. Contact the
helpline for all repairs.
Radio signals transmitted between the handset and base
may cause interference to hearing aids.
It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Safety information
10
Cleaning
Simply clean the handset and base station with a damp
(not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the
product.
Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being
recharged. This is normal. However, we recommend
that you do not place the product on antique/veneered
wood to avoid damage.
Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing
free flow of air over its surfaces.
Do not submerge any part of your product in water and
do not use it in damp or humid conditions, such as in
bathrooms.
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord for the
duration of the storm.
11
Setting up
Follow these steps to set up your BT Studio ready for use.
Plan the location
Situate your product close enough to the telephone and
mains power supply sockets so that the cables will reach.
Make sure the product is at least 1 metre away from other
electrical products to avoid interference.
Do not place your BT Studio in the bathroom or other
humid areas.
1 Connect the power supply cable
Plug the power supply cable into the power socket
on your BT Studio base station (Item number
872260). The power light on the base will
come on.
2
Plug the power supply adaptor into
the wall socket
12
Warning
Do not connect the telephone line cord to the phone socket
until your handset is fully charged. This will prevent the
risk of the phone being answered before the batteries are
charged. Answering the phone before the batteries are fully
charged may prevent it from reaching its optimum capacity.
3 Insert the batteries
Insert the two batteries supplied, as indicated on
the markings inside the battery compartment and
slide the battery compartment shut. The handset
display will show . This means one handset is
registered to the base. If you have purchased the
BT Studio Twin the handset will show
-2-
. See
page 15.
13
Warning
Under no circumstances should NiCad or non-rechargeable
batteries be used. Only use the approved batteries. Using
unapproved batteries will invalidate your guarantee and
may damage the telephone.
IMPORTANT
The handset must always be placed on the base
face up. The base station must be plugged into
the mains power socket at all times.
4
Charge the handset batteries for at
least 16 hours
Before you use your BT Studio for the first time
it is important to have the handset batteries fully
charged. Place the handset on the base station.
You will hear a long beep. The red charging light
on the base will come on and the battery and
charging icon will be displayed. Leave the
handset to charge continuously for at least 16
hours to reach full charge.
The handset comes pre-registered but the icon
will flash to indicate that the handset is linking
up with the base. Once link up is successful the
icon will stop flashing and remain steady.
Once the handset is fully charged, the charging
icon will be switched off.
14
Battery levels
Battery low warning
If the handset battery symbol is empty, you will hear a
warning beep ever y 1 minute, you will need to recharge
your handset before you can use it. The handset will
only beep every minute when it is in use. In idle mode
the empty battery icon is displayed.
Out of range warning
When the handset is in use and you go out of range of
the base it will beep every 1 minute and the icon
will flash. Move closer to the base station.
Signal Strength
The BT Studio and BT Studio Twin have a range of up
to 300 metres outdoors and up to 50 metres indoors.
This is in ideal conditions.
Battery performance
Fully discharging the batteries at least once a week will
help them last as long as possible. However, the charge
capacity of rechargeable batteries will reduce with time
as they wear out, so reducing the talk/standby time of
the handset. Eventually they will need to be replaced.
New batteries can be obtained from the BT Studio
Helpline 08706 058 047.
Note: Under ideal conditions, the handset batteries should
give about 14 hours talktime or 350 hours standby on a
single charge. Optimum times for talk and standby are
only achieved when the handset batteries are fully
charged.
15
5
Insert the batteries into the
BT Studio Twin
Insert the batteries into your BT Studio Twin
handset as shown on page 12. The handset display
will show
-2-
as it is already pre-registered as
handset 2.
The following instructions are only applicable if you
have purchased the BT Studio Twin. If you purchased the
BT Studio please skip to instruction number 7.
6
Connect and charge the BT Studio
Twin handset
Plug the power supply cable into the power socket
on your BT Studio charger (Item number 003313).
Plug the power supply adaptor into the wall socket.
16
Place the handset onto the charger. The red
charging light will come on and the charging icon
will be displayed while the batteries are charging.
Leave the handset to charge continuously for at
least 16 hours to reach full charge.
7
Connect the telephone line cord to
the base station
Plug the telephone line cord into the line socket
on your base station.
17
Your BT Studio/Studio Twin is now ready for use.
Helpline
If you experience any difficulties installing or setting up
your BT Studio, please contact the BT Studio Helpline on
08706 058 047.
8 Connect the telephone line cord
18
Using the telephone
Making and receiving calls
To make an external call
Press the TALK button. You will hear the dial tone.
The icon and
EXT
will be shown on the display
and the In use light on the base will flash.
Enter the telephone number you want.
Or
Preparatory dialling
Enter the telephone number first and then check
that it is correct on the display.
If you have made a mistake, press the DELETE
button to delete any incorrect digits.
When you have entered the number correctly,
press the TALK button to dial the number
automatically.
Note
The first digit of a telephone number you enter or receive
via Caller Display will not be shown on the display. For
example the first 0 of 020 8123 4567 will not be displayed.
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To receive a call
When the phone rings the
EXT
icon on the display
will flash and the LED on the handset will also
flash. If you subscribe to a Caller Display service
the caller’s telephone number will also be
displayed.
Press the TALK button to answer
the call.
To end a call
Press the TALK button.
The icon and
EXT
will disappear from the
display and the In use light will stop flashing.
To switch secrecy on/off
During a call:
Press the SECRECY button. The display will show
the icon. Your caller cannot hear you.
Press the SECRECY button again to resume your
call.
Secrecy
When on a call you can talk to someone in the same room
without your caller hearing.
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Last number redial
Your handset automatically saves the last number you
dialled. A redial number can be no longer than 20 digits.
To redial the last number dialled
Press the TALK button.
Press the REDIAL button. The last number you
dialled will be shown on the display and dialled
automatically.
To page a handset
Press the PAGE button on the base station.
The handset(s) will ring for 30 seconds.
To stop the handset(s) ringing, press any button
on the handset.
Paging
You can page your handset (s) from the base station to alert
a handset user that they are wanted or to locate a missing
handset.
Note
If you have purchased a Studio Twin you will need to
press any button on the additional handset to stop that
handset ringing.
Redial
P
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21
Quickdial memory
You can store up to 10 of your most frequently used
telephone numbers in the Quickdial memory. You can enter
numbers up to 20 digits.
To store a number in the Quickdial
memory
Press the QUICKDIAL button. The display will
show the icon.
Press the keypad number between 0 and 9 to
select the location number under which you want
to store the number.
Enter the telephone number you want to store.
(You will hear a warning beep if you enter more
than 20 digits)
If you enter any digits incorrectly you can press
the DELETE button to delete them.
Press the QUICKDIAL button to confirm. You will
hear a confirmation tone and the display will
return to the idle mode.
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Note
Press the R recall button at any time to cancel a storing
operation.
Quickdial
Quickdial
22
Note
If you hear a warning beep when trying to dial a number
in the quickdial memory it means there is no telephone
number stored under that location number.
To dial a number in the Quickdial
memory
Press the TALK button.
Press the QUICKDIAL button.
Enter the location number 0 to 9 under which the
number is stored.
The telephone number will be shown on the
display and dialled.
To delete a number in the Quickdial
memory
Press the QUICKDIAL button.
Enter the location number 0 to 9 under which the
number you wish to delete is stored.
Press the QUICKDIAL button. The number is now
deleted.
(Alternatively, you can overwrite a number stored
with a new number under the same memory
location. Simply follow the To store a number in
the Quickdial memory on page 21).
Quickdial
Quickdial
Quickdial
23
Using Caller Display
If you have subscribed to your Network Provider's Caller
Display Service you will be able to see your caller's number
on your handset's display (provided it is not withheld)
before you answer the call.
When someone calls you the icon will be shown on the
handset display. New calls in the Calls list are indicated by
the icon flashing. The caller's telephone number will
then be stored in the Calls list whether you answer the call
or not. If the telephone number is longer than 10 digits then
the last 10 digits will be displayed.
Up to 10 telephone numbers can be stored in the Calls list.
When the Calls list is full the oldest call will be replaced by
a new call.
IMPORTANT
To use Caller Display you must first subscribe to the
service from your Network Provider. For more information
on BT’s Select Services call BT free on 0800 800 150.
Caller Display
Note
Caller Display information not available
With some incoming calls the telephone number of the
caller is not available and cannot therefore be displayed.
In this case, your BT Studio will show
CALL
instead of the
caller's telephone number. The word
CALL
will not be
stored in the calls list.
24
To view the Calls list
Press the CALLS button to enter the Calls list.
The will be displayed.
The most recent caller's telephone number will be
displayed.
Use the DOWN button to scroll to the next
number in the list and use the UP button to
scroll back to the previous number.
To exit the Calls list at any time press the R button.
R
To dial a number from the Calls list
When viewing a number in the Calls list, press the
TALK button. The number displayed will be
dialled automatically.
To delete a number from the Calls list
When viewing a number in the Calls list, press
the DELETE button. You will hear a confirmation
tone and the number displayed will be deleted.
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To adjust the handset ringer volume
There are 3 ringer volume levels to choose from:
HIGH, LOW and MEDIUM.
Press the VOLUME button until you reach the
required volume.
The volume will change from HIGH, LOW,
MEDIUM and then repeat the sequence again,
HIGH, LOW, MEDIUM.
To adjust the earpiece volume
You can only adjust the earpiece volume during a
call. There are 3 earpiece volume levels to choose
from: HIGH, LOW and MEDIUM.
During a call:
Press the VOLUME button until you reach the
required volume level.
The volume will change from LOW, MEDIUM,
HIGH and then repeat the sequence again, LOW,
MEDIUM, HIGH.
Handset Settings
Volume
Volume
26
Using the BT Studio Twin
additional handset
The BT Studio is NOT GAP compatible, therefore, it cannot
be registered to any other DECT telephones. However, if
you have purchased the BT Studio Twin you will have the
BT Studio additional handset. Please note that this is the
only handset that can be used with the main BT Studio
base station. With the BT Studio Twin you can make
internal calls and transfer external calls between the two
BT Studio handsets.
The BT Studio additional handset comes pre-registered to
the main BT Studio base station. It is supplied with its own
charger and must be charged continuously for 16 hours
before you can use it. Please see Setting Up on page 15 if
you have not already done this.
Internal calls
You can make internal calls between your BT Studio Twin
handsets.
To make an internal call
Press the INT button.
The other BT Studio handset will ring and
INT
will
be shown on the display to indicate that the call is
internal. To answer the call they should press the
TALK button.
To end the call, press the TALK button.
Int
27
Transferring calls
You can transfer an external call to the other BT Studio Twin
handset.
To transfer a call
During an external call:
Press the INT button.
The other BT Studio handset will ring. The other
user should press the TALK button to answer the
call. You can now talk to each other.
To transfer the call, press the TALK button.
If you decide not to transfer the call you can
return to the caller by pressing the INT button.
If the other handset user does not even answer
the call you can return to the caller by pressing
the INT button.
If the other handset user does not answer the
call after 30 seconds you are automatically
re-connected to the caller.
Int
Int
Int
28
Help
No display appears
The batteries may be flat or dead.
Recharge or replace the batteries.
No dial tone
Is the telephone line cord plugged into the phone socket?
Check that the base station is connected to the mains power
and switched on.
You cannot link up with the base station
Is the display flashing icon?
The mains power cable may not be connected at the base or
switched on.
Are you in range of the base station?
Move closer to the base station.
The batteries could be low or flat
Recharge or replace the batteries.
No ring on the handset
The ringer volume may be set too low for you. To adjust
the volume, see page 25.
Check that the base station is plugged into the phone socket
and the mains power and that the mains power is switched on.
Buzzing noise on my radio, TV, computer or hearing aid
Sometimes your BT Studio can interfere with other
electrical equipment if it is placed too close.
It is recommended that you place your BT Studio at least
one metre away from such appliances to avoid any risk of
interference.
29
The BT Studio Twin charger does not appear to be working
Check that:
The power adaptor is properly plugged into the charger.
Your handset has slotted correctly into the charger.
The batteries are correctly fitted into the handset.
The base is plugged into a working socket and the socket
is switched on.
Are you using the correct power adaptor?
BT Studio Twin charger adaptor is item number: 003313.
Caller’s number is not displayed even though you have
subscribed to a Caller Display Service.
The number has been withheld by the caller or is an
international/unavailable number.
Replacing the handset batteries
After a time, you may find that the handset batteries are
running out of charge more quickly. This is a standard sign
of wear and the batteries will need replacing.
For spare batteries please call the BT Studio Helpline on
08706 058 047.
Helpline
If you are still experiencing difficulties, please call the
BT Studio Helpline on 08706 058 047.
Note
BT accepts no responsibility for damage caused to your
BT Studio by using any other type of batteries than those
recommended on page 9.
30
Guarantee
Your BT Studio is guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below the guarantee will provide
for the repair of, or at BT’s or its agent’s discretion, the
option to replace the BT Studio, or any component thereof,
(other than the batteries), which is identified as faulty
or below standard, or as a result of inferior workmanship
or materials. Products over 28 days old from the date
of purchase may be replaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee does not cover the batteries and any
faults or defects caused by accidents, misuse, fair wear
and tear, neglect, storm damage, tampering with the
equipment, or any attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 28, or contact the BT Studio Helpline
for assistance:
Helpline 08706 058 047, 9am to 5.30pm Monday to Friday.
In the unlikely event of a defect occurring, please follow
the Helpline’s instructions for replacement or repair.
General information
31
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has
ended, the repair must meet the approval requirements
for connection to the telephone network. We recommend
that you contact BT’s approved repair agent, TecLogic on
01672 564444 or a local qualified repairer.
Instructions for returning the product:
If the Helpline is unable to remedy your problem they will
ask you to return the product. Where possible, pack the
product in its original packaging. Please remember to
include all parts, including line cords, power supply units,
and the original batteries. (Please note that we cannot take
responsibility for goods damaged in transit.) Please obtain
and keep proof of posting from the Post Office.
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of
items which may be connected to any one telephone line.
Your BT Studio has a REN of 1. A total REN of 4 is allowed,
if the total REN of 4 is exceeded, the telephones may not ring.
With different telephone types there is no guarantee of
ringing, even when the REN is less than 4.
Only use approved power supply, item number 872260 for
the BT Studio base station. If you have purchased the BT
Studio Twin, for the charger use only item number 003313.
Switchboard compatibility
This product is intended for use within the UK for
connection to the public telephone network and compatible
switchboards, which support tone dialling and timed break
recall. If in doubt please consult your service provider.
32
Switchboard external line access code
You may need to enter an access code (e.g. 9) in order to
get an outside line. So that the switchboard has time to pick
up an outside line, you may also need to add a Pause after
the access code.
Setting pauses
To insert a pause in a stored number
With some switchboards, after dialling the access
code you may have to wait for a moment while the
switchboard picks up an outside line
If so, press the REDIAL/PAUSE button to insert
a pause before entering the telephone number.
If you need to insert a pause into a telephone
number you are storing in the memory, start
storing the number, (see page 21) and where the
pause is needed, press the REDIAL/PAUSE button.
To use the recall button
The RECALL button is of use when connected to
some switchboards, ie. to transfer calls or for
some BT Select Services or those ser vices
available via your network provider. It is only
available when a call is in progress.
Recall
Redial
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Index
At a glance 1
Batteries
charging 13
insert 12
low warning 14
performance 14
replacing 29
Caller Display 23
Calls
end 19
external 18
internal 26
make 18
receive 19
redial 20
secrecy 19
transfer 27
Calls list
delete a number 24
dial a number 24
view 24
Charge handset 13
Delete
Calls list numbers 24
quickdial numbers 22
Display icons 4
Earpiece volume 25
Guarantee 30
Help 28
Helpline 8
Internal call 26
Location of product 11
Make a call 18
Paging 20
Pause 32
Phone socket 16
Power supply 11
Preparatory dialling 18
Quickdial memory 21
delete a number 22
dial a number 22
store a number 21
Recall 32
Receive a call 19
Redial 20
Returning product 31
Ringer
handset 25
Safety information 9
Secrecy 19
Setting up 11
Switchboard compatibility 31
Switchboard external line
access code 32
Technical information 31
Telephone line cord 16-17
Transfer a call 27
Volume
earpiece 25
handset ringer 25
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and compatible
switchboards.
This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications Terminal
Equipment Directive 1999/5/EC.
Declaration of Conformance
Hereby, Suncorp Technologies, declares that this BT Studio
is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
The Declaration of Conformance for the BT Studio is
published on the website http://www.suncorptech.com/bt
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time. Services
and equipment are provided subject to British Telecommunications plc’s
respective standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2002.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Studio Issue 1 (05/02) 7
Designed by The Art & Design Par tnership Limited.
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