BT SPEEDWAY PCMCIA CARD User Manual

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Speedway PCMCIA card

IMPORTANT

Please read this guide before installing your PCMCIA card

Installation

Guide

Contents

1. Welcome to the Speedway! 2

2. Before you start... 3

2.1 Check the Contents 3

2.2 PC System Requirements 3

2.3 About the Speedway! CD 4

3. Installation 5

3.1 Determine what version of Windows you are using 5

3.2 Physical Installation of your Speedway PCMCIA card 6

3.3 Device Driver Installation 6

3.4 Installing the Speedway! applications and CAPI Port Driver 11

3.5 Setting up Internet access 13

4. Uninstalling the Speedway

PCMCIA card and Applications 16

5. Typical Use Examples 17

6. Troubleshooting and Support 19

7. Technical Information 23

7.1 CAPI Port Drivers 23

7.2 Internet Access 24

7.3 ISDN Information 25

7.4 Product Specification 26

8. Software Licence Agreement 27

1. Welcome to the Speedway!

The Speedway PCMCIA card is a Type II card which enables fast data communications to and from your laptop PC via the ISDN or BT Highway service.

You will be able to browse the Internet and download files, images and programs at speeds unavailable via PC modems connected to the analogue network. You can also connect to other remote sites that have access to both the ISDN and compatible terminal equipment.

Your Speedway PCMCIA card can combine both ISDN channels to provide a data speed of up to128Kbps.

Hints & Tips

The actual data speed obtained is dependent upon the data speed offered by

your Internet service provider or that of the remote site you connect to.

You can install the supplied software under Windows 95, 98 and NT. For further information, please refer to the relevant installation sections.

Also included is a suite of applications that form an integrated communications package; Speedway! These programs enable you to make the best use of your Speedway PCMCIA card:

Speedway! data allows you to transfer data at high speed to and from other

PC users who have access to the ISDN and have a compatible terminal adapter and software.

Speedway! fax allows transmission of faxes very quickly and directly from

a word processing program.

Speedway! phone is a virtual ISDN desktop telephone, providing ISDN voice

communication via your PC’s soundcard.

Speedway! answer gives you an ISDN answering machine on your PC if you

have a sound card installed.

Speedway! term allows you to quickly load information from an ISDN

Bulletin Board Service.

Typical use examples of the Speedway PCMCIA and the Speedway! applications can be found later in this guide.

WELCOME

2. Before you Start...

Please take a few minutes to read this guide and acquaint yourself with both the installation process and the features of your card. Installation is simple but you must take care to follow the instructions carefully in order to get the best from your Speedway PCMCIA card.

2.2 PC System Requirements

Before attempting installation, please check that your PC meets the following requirements:

• A Pentium processor with a recommended minimum 16Mb RAM.

• A Microsoft Windows 95 ,98 or NT(Workstation i386) operating system.

• 10Mb hard disc space

• A CD-ROM drive.

• A free PCMCIA plug-in slot. If you are unsure of your PC’s specification or compatibility, please refer to

your PC manual or equipment supplier.

2.1 Check the Contents

After opening and unpacking the box, you will find the following items:

• Speedway PCMCIA card

• ISDN cable

• Speedway PCMCIA card CD-ROM

• Speedway PCMCIA card Installation Guide (this document).

Hints & Tips

This guide assumes that you have a basic understanding of PCs and

MS Windows. If you are new to PCs, make sure that you understand the

documentation that was delivered with your machine. If you are new to

MS Windows, make sure you try the various Windows tutorials before

attempting any installations.

BEFORE YOU START

Hints & Tips

If your PC is already equipped with an ISDN adapter, you must first

un-install it and its drivers before you can successfully install the Speedway

PCMCIA card and its software. The un-installation process of ISDN adapters

may vary depending on the manufacturer. Please follow the manufacturer’s

guidelines for removal.

Hints & Tips

Some of the documents on the CD are pdf (Portable Document Format) files.

You can read, search and print these documents by using the Adobe Acrobat Reader. If your PC has not been loaded with Adobe Acrobat you will find an

installable copy on the CD.

2.3 About the Speedway! CD

The CD includes an introduction which provides you with information about its contents and assists you with the installation of your card in Windows 95, 98 or NT. The CD should provide a window to the contents of the disk. If this does not show immediately click on ‘My Computer’ icon on your desktop in order to navigate to the CD contents. A document named Intro.doc provides a short introduction to the software contained on the disk.

The CD contains the Speedway PCMCIA card installation program for Windows 95, 98 and NT. It also contains the installation program for the Speedway! applications as well as additional software that may be useful.

Software updates are available via the Speedway web site:

www.speedway.bt.com

BEFORE YOU START

3. Installation

Installation consists of five stages:

1 Determine what version of Windows you are using. 2 Physical installation of your Speedway PCMCIA card. 3 Device driver installation. 4 Installation of Speedway! applications and CAPI Port Driver. 5 Setting up Internet access.

3.1 Determine what version of Windows you are using

If you are using Windows 95 it is essential that you determine what version you are using before you physically install your PCMCIA card.

• Double-click the “My Computer” icon on the Desktop, double-click “Control Panel” icon and then double-click “System” icon.

• Under the tab “General” will be a description of what version of Windows is installed. For example:

Microsoft Windows 95

4.00.950 B

• Make a note of this for use in Section 3.3 below.

If you are using Windows 98 or Windows NT, this will be apparent from the Windows boot-up screens.

Please Note

It is important to follow the sequence of installation steps as specified.

If you fail to follow these instructions you may not be able to successfully

install your card. You will not be able to access the Internet until you have

completed 1 to 5 above!

Hints & Tips

It is a good idea to view the Readme files on the CD before installing your

card for the latest product information and installation advice.

INSTALLATION

3.2 Physical installation of your Speedway PCMCIA card

• Switch OFF your PC.

• Select an appropriate PCMCIA slot.

• Gently insert the card into the slot, with the card’s name-plate facing upwards. Press in until the card is fully located into the slot. If the card does not insert fully, turn card over and attempt to locate the card again.

• Never use excessive force to insert the card as this will cause damage to both your PC and the card itself.

If you are in any doubt about how to physically install this card inside of your PC, you should consult your PC manual or PC supplier for advice.

ISDN Connection

• Take the ISDN cable supplied and carefully insert the small plug into the slot on the exposed end of your card. This plug can be only connected in one direction. Do not use excessive force to insert the plug into your card.

• Insert the other end of the ISDN cable into an available ISDN or BT Highway socket.

• Switch PC on.

The physical installation of your Speedway PCMCIA card is now complete.

INSTALLATION

3.3 Device Driver Installation

Depending on which version of Windows you determined earlier in Section 1:

If you have:

Windows 95 version A: Complete Section 3.3 Part A & Part E

Windows 95 version B: Complete Section 3.3 Part B & Part E

Windows 98: Complete Section 3.3 Part C & Part E

Windows NT: Complete Section 3.3 Part D & Part E

A For Windows 95 Version 4.00.950 or 4.00.950a

• Switch on your PC (if you have not already done so) and Windows will automatically detect the card you have just installed.

• The New Hardware Found screen will be displayed, announcing that it has recognised the Speedway PCMCIA card as a ‘AVM ISDN A’. If this screen is not displayed, close down Windows, switch off your PC and check that the card is physically installed correctly.

• Select “Driver from the disk provided by hardware manufacturer”, click

OK.

• PC will display prompt for insertion of manufacturer’s installation disk. Place the BT Speedway PCMCIA Card CD in your PC’s CD drive.

• Click Browse, in the “Drives” section and select your CD ROM drive letter. Double-click on “Cardware” which will be shown in the “Folders” section and double-click on “Windows.95”, click OK and click OK again on the following screen.

• After the files are copied to your PC, the

BT Speedway ISDN PCMCIA

Card

screen will be shown (Figure 1).

• Now follow the instructions in Part E below.

B For Windows 95 Version 4.00.950b or later

• Switch on your PC, if you have not already done so.

• Shortly after Windows 95 starts, the Windows 95 Add New Hardware

Wizard

will display the window New hardware device found. The Windows 95b Update Device Driver Wizard will then display “This wizard

will complete installation of: AVM-ISDN A”....

• Click

Next. The Wizard will show that Windows is searching for an updated

driver. Windows will then inform you that no drivers have been found.

• Click on Other Locations. Click on Browse, then double click on your CD drive letter (e.g. F) then click on Win95. Click on OK, then on Finish.

• The message “Please insert the disk labelled ‘Speedway ISDN PCMCIA card installation Windows 95’ ” will appear. Ignore this message and click on OK.

• The

Copying Files window will appear. This will include the following

error message “The file ‘avmclass.dl_’ on BT Speedway ISDN PCMCIA card installation Windows 95 could not be found”.

INSTALLATION

• Click on Browse. The file list will be displayed. In the box marked ‘Drives:’, select your CD drive (e.g. f:)

• Click on

win95 in the ‘Folders:’ box. Click on OK.

• Click on OK in the next window and the files will be copied. The BT Speedway ISDN PCMCIA Card screen will be shown (Figure 1).

• Now follow the instructions in Part E below.

C For Windows 98

• Switch on your PC, (if you have not already done so) and Windows will automatically detect the card you have just installed.

• Immediately after the New Hardware Found screen is displayed the Add

New Hardware

wizard will be started and it’s initial display shown.

• Insert the Speedway PCMCIA card CD into your PC’s CD drive.

• Click

Next and in the new window select “Search for the best driver for

your device” and click Next.

• In the next window, click on box marked “Specify a Location”. Either type

D: \ win98 (where D should be substituted with the drive letter that

represents your CD drive) and click Next OR click Browse and in the “Drives” section select your CDROM drive letter. Double-click on “Win98”, click OK and click Next again on the following screen.

• You will be informed that “Windows is now ready to install the best driver for this device”. Click

Next.

• Windows will inform you that “Windows has finished installing the software that your new hardware device requires”. Click Finish.

• BT Speedway ISDN PCMCIA Card screen will be shown (Figure 1).

• Now follow the instructions in Part E below.

INSTALLATION

D For Windows NT

• Make sure that you have administrator rights before starting installation.

• Insert the Speedway PCMCIA card CD into the CD drive.

• Double-click “winnt” folder.

• Double-click “setup” application.

•

BT Speedway ISDN PCMCIA Card screen will be shown (Figure 1).

• Click on Continue.

• The following window allows you to select the installation folder. Standard default setting is C:\IDRIVER. Click on

Continue.

• The following windows allows selection of interrupt and address for the card. A default setting is loaded. Click on Continue.

• In the next window select DSS1 (the default option) and click on Continue.

• The software is loaded and an information screen is shown. Click on

Continue.

• Now follow the instructions in Part E below.

INSTALLATION

Hints & Tips

Due to Windows NT not fully supporting “Plug and Play” technology,

the interrupt and addresses shown to be free may be in-use by other resources

and therefore cannot be used by your card. If this is the case, it may

incorrectly appear that you have a successful installation. If the installation

has failed it will show when the CAPI drivers are being installed later in

the installation process. Consult the Trouble Shooting section of this document

for further information.

E When the BT Speedway ISDN PCMCIA Card screen

is displayed:

• Click on Continue.

• The following window allows you to select the installation folder. Standard default setting is C:\IDRIVER. Click on Continue.

• In the next window select DSS1 (the default option) and click on Continue.

• The setup information is displayed, click Continue. The driver is then entered in the Windows Registry database.

• An information screen will be displayed. Click on Install.

The card installation is now complete and the Speedway! Applications welcome screen is shown.

You are now ready to install the Speedway! applications.

INSTALLATION

Hints & Tips

You must install the Speedway! applications and their supporting CAPI Port

Driver before you can configure your system for Internet access.

Figure 1

INSTALLATION

Hints & Tips

You can quit the installation procedure at any time by means of the

Cancel button.

3.4 Installing the Speedway! Applications and the

CAPI Port Driver

If Install had been pressed at the end of the ‘Device Driver Installation’ section you should see a Speedway! Welcome screen. If Finish had been pressed at the end of the ‘Device Driver Installation’ section remove the CD from the machine after previous installation section, re-insert the CD into your PC. The CD should automatically load and you should see the contents of the CD. Double-click on Software, Double-click on Speedway, Double-click on

Disk 1 and Double-click on Setup.exe. You should now see a Speedway! Welcome

screen.

• If the CD does not automatically load use Windows Explorer to open the

Software - Speedway - Disk 1 - Setup.exe file on the CD.

• Click Next. Here you can specify the directory in which the applications will be installed with the Browse button. The default is

C:\PROGRAMFILES\SPEEDWAY!\.

• Click Next. In the next window displayed, choose a program folder for your applications. The default is Speedway!.

• Click Next.

Now decide whether you require a default installation or an installation with configuration:

Option 1 If you just select Installation, the applications are installed with the

default settings in the specified directory/folder. All configuration parameters for the applications can be later modified and customised to suit your specific requirements. This option is recommended unless you fully understand the settings. See the corresponding sections in the online help for relevant information.

Option 2 If you select Installation and Configuration, you can customise the

settings e.g. entries such as the fax station code number, the name of your computer for Speedway!data and information relating to operation with a PBX.

• Select either option and click Next. System files will now be copied to your PC.

• Leave the Install CAPI Port Driver check box enabled and click Next.

• A list of virtual modems that will be installed is displayed. The default setting selects all options.

• Click

OK.

• It is recommended that the ‘Readme’ checkbox is left enabled in order the latest release information can be obtained. Click on Next. This will be display the ‘Readme’ file in Notebook. When you exit Notebook the final installation screen will be displayed.

The programs are now installed and the program group Speedway! is created on your Windows Start Menu.

• You are advised to restart your PC at this stage. Click Finish.

Installation of the Speedway! applications is now completed.

Hints & Tips

Windows NT may sometimes fail to install the CAPI drivers correctly because it does not fully support plug and play. If an error message is

displayed at this stage informing you that CAPI has not been loaded it will

be necessary to reinstall the card driver software. Consult the Trouble

Shooting section of this document for further information.

Hints & Tips

Unless you have a thorough knowledge of modem protocols it is recommended

that the default (install all modems) is used.

Hints & Tips

Please refer to the on-line help for instructions on how to use the Speedway!

applications effectively.

INSTALLATION

3.5 Setting up Internet access

Windows 95/98

Internet access at 64Kbps:

• After restarting your PC, double click My Computer on the desktop.

• Double click Dial Up Networking.

• Double click Make New Connection.

• Type in your choice of name for your new connection icon.

• From the ‘Select modem list’ select the ‘ISDN Internet (PPP over ISDN)’ virtual modem.

• Click Next.

• Enter your Internet service provider’s phone number.

• Click Next again and Finish.

Your new Connection icon will now be displayed in the Dial-Up Networking window.

You are now ready to connect to your ISP at 64Kbps.

Internet access at 128Kbps:

Windows 95 requires the MSDUN13 (MS Dial-Up Network) to be installed (Windows 98 does not require this).

• The Msdun13 software can be found on the CD in the Tools folder which can be found under the software folder (or on the Speedway web site).

• Open the Msdun13 folder and double-click on the Msdun13.exe file and follow the instructions given to complete the installation.

You are now ready to create a new dial up network connection.

• Follow the instructions in Setting up Internet access at 64Kbps above.

• Right mouse click over the new icon you have just created and select

Properties.

• In set additional devices, click Settings.

• Select use additional devices, click Add.

• From the list select ISDN RAS (PPP over ISDN), click OK.

• Click OK, click OK.

You are now ready to connect to your ISP at up to 128Kbps.

Hints & Tips

If connection is made directly from your Internet browser application, it will

be necessary to re-configure your browser to use your newly created Dial-Up

connection.

INSTALLATION

Hints & Tips

To avoid disappointment, make sure that your Internet service provider can

provide a 128Kbps connection!

Windows NT

Internet access at 64Kbps:

• After restarting your PC, double click My Computer on the desktop.

• Double click Dial Up Networking.

• Click New.

• Type in your choice of name for your new connection. Click Next.

• Select ‘I am calling Internet’. Click Next.

• Enter your Internet service provider’s phone number. Click Finish.

• Click More and select menu item Edit entry and modem properties.

• In ‘Dial using’ box select ISDN Internet (PPP over ISDN).

• Click OK and then click Close.

To dial your Internet Service Provider.

• Double click My Computer on the desktop.

• Double click Dial Up Networking.

• Select the ‘Phone book entry to dial’ for your Internet Service Provider.

Click Dial.

• Enter your user name and password. Click OK.

Internet access at 128Kbps:

These instructions assume that you have already created a connection to the Internet over a single 64Kbps channel, as in the previous section. Follow the instructions below to change your link to enable simultaneous connection of both channels.

• Open Control Panel.

• Open Network.

• Click on Service tab.

• Select Remote Access Service.

• Click on Properties.

• Click on Add...

• Select ISDN RAS (PPP over ISDN).

• Click on Continue.

• Click on Close.

• Restart PC as requested.

INSTALLATION

After the PC has rebooted -

• Open Control Panel.

• Open Dial-Up Networking.

• Select service that you require to multilink from the Phone book entry list.

• Click on More and select Edit entry and modem properties.

• In the Basic tab select Multiple lines in Dial using list.

• Click on Configure...

• Select both devices (check box) ISDN Internet (PPP over ISDN) and ISDN

RAS (PPP over ISDN)

• Make sure that your ISP telephone number is the same in both devices.

• Clic on OK and OK again.

You are now ready to connect to your ISP at up to 128Kbps.

INSTALLATION

4. Uninstalling the

Speedway PCMCIA card and Applications.

The uninstall process for all versions of Windows is very similar.

• Open the Control Panel. This can be done from either clicking on

Computer

on the Desktop or Clicking on Start - Settings - Control Panel from the Windows button (normally on the bottom left corner of the screen).

• Double-click on

Add/Remove Programs. There may be up to three entries

seen in the list; ISDN CAPI Port, Speedway PCMCIA and Speedway! (all will be seen if complete Speedway installation process has been followed).

• Click on specific entry in list to be removed and then click on Add/Remove button.

• Confirm uninstall by clicking Ye s.

• You will then be requested to restart your PC. If you want to remove other entries in the list click on the do not restart option and select another entry. When all entries are uninstalled restart your PC.

UNINSTALLATION

5. Typical Use Examples

The Speedway PCMCIA Card enables you to establish a wide range of connections with various services and remote sites via ISDN. Here are some examples of how you can use your Speedway PCMCIA card in conjunction with the Speedway! applications:

1 Internet

The Speedway PCMCIA card along with the virtual modems that you have installed will provide fast communication to and from the Internet. You can link your PCMCIA card software with your browser to provide “one-click” access.

Further information about the settings and configuration can be obtained from your Internet service provider.

2 ISDN file transfer

Speedway! data provides a way of transferring data between two PCs at very high speed. Just set one machine to server mode and another as a client and you will be able to exchange files at up to 128Kbps. Speedway! data has the capability of transferring this data with either Idtrans or Eurofile transfer protocols. The use of data compression at both terminals will increase the data speed considerably. The basic principle for successful remote connections and transfer operations is: the remote site must have a terminal device, which is either of the same type or compatible.

3 Fax

The user-friendly and practical Speedway! fax is the recommended PC fax application. Our software is capable of communicating with fax devices using the Group 3 fax standard (the normal analogue standard used over the telephone network). This is achieved using fax emulation in conjunction with the CAPI software. After installation of the BT ISDN CAPI Port Driver, you can also send and receive faxes using the virtual modem ISDN FAX (G3) and fax applications that support CAPI 2.0. Other applications offering CAPI 2.0 support can similarly be used.

EXAMPLES

4 Answering machine

The Speedway!answer ISDN answering machine allows you to automatically answer and record incoming voice messages. In addition to this, you can use telephony software from other suppliers offering CAPI 2.0 support. Note that it is necessary to have a compatible sound card and supporting software to enable replay of the messages.

5 ISDN Telephone

The Speedway!phone ISDN telephone enables you to make voice calls via your soundcard over your ISDN service. You will need a telephone headset (and/or microphone and loudspeakers) and a full duplex soundcard in order to use this facility.

Please contact your soundcard supplier if you are in any doubt about it’s compatibility.

6 BBS systems

Speedway! term will provide you with the facility for accessing BBS systems.

Hints & Tips

The Speedway! applications are supplied with on-line help files which you can

access via the applications themselves. This help function provides complete

instructions on how to set-up and use the applications effectively. You can also

print out topics from the help files if you find this easier.

EXAMPLES

6. Troubleshooting &

Support

Problem: CAPI Port Drivers not loaded after apparent successful installation in Windows NT.

Windows NT does not fully support PCMCIA Plug and Play technology. This manifests in NT suggesting interrupts and addresses may be available to the card when they are actually being used by another process. If an error message is shown reporting the CAPI driver has not been loaded it will be necessary to unload the Speedway software and reload using a different interrupt or address. To unload the Speedway software follow these steps:

1. Access ‘Add/Remove Programs’ for Control Panel.

2. Remove BT Speedway ISDN PCMCIA Card Application and ISDN CAPI

Port - Do not restart PC after each of these processes.

3. Remove Speedway! (if installed)

4. Restart PC.

Now start PCMCIA card installation process from beginning, using either a different interrupt or address.

Problem: No Connection to ISDN.

If a problem is found in connecting to the ISDN (when using Dial-Up connections, Speedway! fax etc) check that the ISDN connection cable is inserted correctly at both the Speedway PCMCIA card and the ISDN outlet socket. Re-try the dial or connect command.

Hints & Tips

It is a good idea to view the Readme file on the CD for the latest product

information and installation advice.

TROUBLESHOOTING

Problem:Failure to Connect to an Internet Service Provider.

If the Speedway PCMCIA card fails to connect your Internet Service Provider (ISP) check the following:

1. Your ISP supports ISDN connection.

2. The telephone number that you are dialling is correct for connecting to

your service provider using ISDN.

3. You are using the correct ‘Dial-Up networking connection’ you installed

with the PCMCIA Card.

4. Which protocols are supported by your ISP. It is possible that the ISP

recommends that the protocol used may be V.120 and asynchronous PPP. If this is the case the Dial-Up networking connection may be configured as follows:

• Create a Dial-Up connection as described in Setting up Internet Access.

Where the Select modem option is shown choose ISDN Custom Config.

• Click on the button

“Configure” -> select the tab “Connection” -> click

on “Advanced”. Under “Extra settings” type in the characters ATS31=7;

S51=0

(this should be done exactly as shown in bold type). Confirm with

OK and click OK again to close the window that is showing.

• Click Next and enter the ISP telephone number. Click Next and then

Finish. The new icon for the connection will now be displayed.

• Click with the right mouse button on the new icon and click on

Properties. Click on the tab Server Types. In the drop down menu click

on Type of Dial-Up Server, select the server recommended by your ISP (as an example CompuServe is likely to be “CISPPP:PPP connection using CompuServe Networks”). Click on OK.

• This configuration is now available for Internet access.

Please note that if you have any doubts about what protocols are used by your ISP, contact your ISP directly for advice.

Problem: Failure to Connect to your ISP using 128Kbs.

If you suspect that the Speedway PCMCIA card is only operating using 64Kbps when you have configured the system to use both ISDN B channels (e.g. Multilink PPP), please check the following:

1. Your ISP supports MPPP, i.e. a simultaneous PPP connection over two

ISDN channels at 128 Kbps.

2. If using Windows 95 you have loaded the MS DUN 13 pack. (a copy is

available on the CD). This is described in the section

TROUBLESHOOTING

Setting Up Internet Access.

3. You have followed the instructions shown in Setting Up Internet Access –

Internet Access at 128kbs.

Problem: Other Fax Applications Fail to Work

The Speedway! fax software is especially designed to work with an ISDN connection. When it communicates with to a G3 analogue fax, the software converts the fax data into digital signals that correspond to an analogue fax transmission over ISDN. Other applications, such as MS Exchange and Delrina WinFax implement the data conversion. Please check with you software vendor for suitability of your fax software.

Problem: Still not Working Properly?

Most problems are likely to be the result of incorrect installation and set up. If you have followed the installation instructions exactly and the previous solutions fail to correct the problem, as a last resort you should completely un-install the Speedway software and then install it again.

First un-install the software using the Windows ‘Add/Remove Programs’ application (found in Control Panel). Then you should re-install the Speedway software as described in the Installation section.

If the re-installation fails to make the system work after using the above process it may be because your operating system has failed to clear properly. The Speedway CD has a special application that will delete all Speedway driver information from the system: clearreg.exe. You can find this program in the CD tools directory together with its document file. Before using it however, make sure you have un-installed the Speedway software as described above. Make sure no windows programs are running and then run the clearreg.exe program as advised in the clearreg.doc file. Make sure you re-start your PC after you have used the application. Then you must re-install the Speedway software as before.

Hints & Tips

Because there is no direct visual feedback as to the status of the connection,

it is necessary to check by right-click your mouse on the ‘Dial Connection’ icon

at the bottom right of you Windows screen. This will show Status and

Disconnect. Click on Status and the status screen will appear. The number

of devices should read 2, if this is not the case the connection is not running

at 128Kbps

TROUBLESHOOTING

Note that it may be necessary to un-install completely if you are upgrading the

Speedway software in the future.

Still Having Problems?

If you are still having problems you can contact the Speedway Helpline on

0845 6040195.

Before you do this:

• Make sure you have followed the installation instructions properly.

• Try un-installing your Speedway PCMCIA card and re-installing as described earlier.

• Make a note of your problem including any on-screen messages you may have seen.

• Make sure you have your product serial number available.

Hints & Tips

The latest drivers for the Speedway ISDN PCMCIA Card are available

for download from the Speedway web site: www.speedway.bt.com

WARNING!

this process directly edits the System Registry that controls your Windows

operating system and therefore should only be used if the Add/Remove

Programs function has not been effective.

TROUBLESHOOTING

7. Technical Information

7.1 CAPI Drivers

These drivers enable the ISDN integration of operating system functions under Windows 95 & 98. They also permit the use of Remote Access Service (RAS) and allow you to connect your PC to the server of an Internet service provider by way of the TCP/IP stack and the Dial-Up Networking application of Windows 95 and 98.

Windows 95 and 98 offer two communications models with similar functionality: ISDN CAPI Port Driver and NDIS WAN CAPI Driver. Both drivers are implemented in VxD technology as Windows system drivers and are addressed through the Dial-Up Networking application, but utilise different mechanisms and interfaces/protocols in the operating system. Basically the same transfer rates are attained in data communications with the two drivers. Both drivers can be installed in parallel on one system.

The BT system drivers make it possible for you to utilise communications programs (such as Speedway!) via the Windows Dial-Up Networking application in parallel with CAPI-based ISDN software, for example for dialling in to the Internet.

The BT ISDN CAPI Port Driver

The BT ISDN CAPI Port Driver allows programs with a suitable interface (VCOM/Modem) to also use the communications interfaces of Windows for ISDN.

A full description of the functions of the BT ISDN CAPI Port Driver along with detailed installation instructions may be found in the CAPIPORT.HLP file in the respective folder WINPORT\CAPIPORT.W95 or CAPIPORT.NT on the CD.

The BT NDIS WAN CAPI Driver

The BT NDIS WAN CAPI Driver permits the integration of the operating systems Windows 95 and 98 and the ISDN.

The BT NDIS WAN CAPI Driver permits the use of Remote Access Services (RAS) via ISDN. NDIS is the abbreviation for Network Device Interface

TECHNICAL INFORMATION

Specification and is a standard for interfacing network cards (hardware) to network protocols (software). NDIS WAN is a Microsoft extension of this standard in respect of wide area networking (WAN). The NDIS WAN CAPI Driver for ISDN thus permits the use of the ISDN controller as a WAN card, in which case the ISDN controller is addressed via the COMMON-ISDN-A.

A full description of the functions of the BT NDIS WAN CAPI Driver along with detailed installation instructions may be found for Windows 95 and 98 in the file NDIS_95.HLP in the folder WINPORT\NDISWAN.W95 on the Speedway ISDN PCMCIA Card CD.

7.2 Internet Access

For successful access to the Internet or for RAS connections, your provider or the remote site (in the case of RAS connections) should provide digital access and use the same protocol mechanisms as you.

In particular, the following requirements should be met:

• The Internet service provider/remote site must provide ISDN access.

• The access should support synchronous PPP (Point to Point Protocol).

Registration with your provider can take place by checking your telephone number and/or by PAP/CHAP authentication.

Optional allocation of a static or dynamic Internet address:

The deployment opportunities for the respective driver concept are described in detail in the associated documentation (HLP files).

The following recommendations for use with ISDN and Windows can be made to start with on the basis of a benefit-oriented comparison:

For Internet service providers offering PPP over ISDN (synchronous PPP according to RFC 1618), both the ISDN CAPI Port Driver and the NDIS WAN CAPI Driver are suitable. You should ask your Internet service provider whether PPP over ISDN protocol is supported.

Hints & Tips

It is a good idea to view the Readme file on the CD for the latest product

information and installation advice.

TECHNICAL INFORMATION

In the case of Internet service providers not offering PPP over ISDN, it is normally possible to dial in via the CAPI Port modem PPP asynchronous. With the ISDN CAPI Port Driver, it is also possible to support special solutions by way of register settings. You should ask your Internet service provider. Due to the system design, the NDIS WAN CAPI Driver does not offer this functionality.

Both drivers are suitable for access to RAS servers and Non-Internet applications such as MS Money 97 or terminal.

7.3 ISDN Information

The Speedway PCMCIA card may be connected to any suitable ISDN termination. Typically this would be either ISDN2e or BT Highway. Network Termination Equipment (NTE) will generally have two sockets available for connection of the cable and either socket can be used.

Your ISDN service may have a number of MSNs (Multiple Subscriber Numbers) associated and so it will be necessary during the installation phase of the Speedway PCMCIA card to enter the MSN you require to operate with your PCMCIA Card.

All incoming calls from the ISDN are distinguished not only by their MSN but also by their service indicator. No such differentiation takes place for calls coming in from the analogue network, in which case voice, data and fax calls share the same network service. This is why it is important to specify which call is to be accepted with MSN by an application module or by an ISDN telephone. Please refer to the Speedway online help for further details.

If you wish to receive faxes as well as data with the Speedway PCMCIA card, you do not need to assign different Multiple Subscriber Numbers to these applications because Speedway! fax is responsible for calls with the voice indicator and Speedway! data for calls with the data indicator. Speedway! fax and Speedway! answer both use the same service indicator (voice). However, if you use Speedway! fax at the same time as Speedway! answer, you must allocate different Multiple Subscriber Numbers to the two modules in order that incoming calls can be assigned without ambiguity.

If in doubt about the features and functions of your ISDN service, please contact your ISDN service provider.

TECHNICAL INFORMATION

Hints & Tips

It is a good idea to view the Readme file on the CD for the latest product

information and installation advice.

7.4 Product Specification

Hardware Characteristics: Type II PCMCIA card

System requirements: Pentium processor or greater.

16 MB RAM or greater. 10Mb spare hard drive space Windows 95 or 98 or NT O.S.

D-Channel Protocol: DSS1

B-Channel Protocols: X.75.

HDLC transparent. X.25 ISO 8208 (X.25 DTE-DTE). T.9 0 Fax G3 V.120 X.75/V.42

Application Interface: CAPI 2.0

NDIS WAN CAPI Port Hayes AT

TECHNICAL INFORMATION

8. Software Licence

Agreement

THIS LEGAL DOCUMENT IS AN AGREEMENT BETWEEN YOU, THE END-USER, AND BRITISH TELECOMMUNICATIONS PLC (BT). BEFORE INSTALLING THE SOFTWARE, YOU SHOULD READ THE TERMS PRINTED BELOW. BY INSTALLING THE SOFTWARE YOU ARE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD RETURN THE CD TOGETHER WITH ANY ITEMS THAT ARE PART OF THE PRODUCT, SUCH AS MANUALS AND HARDWARE, TO THE PLACE FROM WHICH YOU OBTAINED THEM, FOR A FULL REFUND.

This End-User Licence Agreement comes with a BT software product (Program(s)) and related written materials (Documentation). The term Program(s) also includes any upgrades, modified versions or updates of the Program(s) licensed to you by BT.

BT non-exclusively licenses this copy of the Program(s) to you as the End-User for as long as you comply with the terms of this licence. You must read this Agreement carefully.

1 The Program(s) and all copyright in them and the copyright in the Documentation are

protected by United Kingdom copyright law and international copyright treaty provisions. This Licence is not a sale of the Program(s) recorded on the CD or any copyright in them.

2 You may:

* use the Program(s) on a single machine (this licence covers all users on that machine), or * remove the Program(s) from one machine and load them onto another; and * make copies of the Program(s) for the sole purpose of backing-up.

3 You must not:

* use the Program(s) on more than one machine at a time; * electronically transfer the Program(s) to another machine over a network; * rent, lease or sub-license the Program(s); * translate, modify, adapt or create derivative works from the Program(s); or * reverse engineer, decompile, disassemble, or attempt to do so except as expressly permitted

by and subject to all the conditions laid down by law.

4 You may physically transfer the Program(s) to another person provided the other person

accepts the terms of this Agreement. If you transfer the Program(s) you must at the same time either: * transfer all copies of the Program(s) and Documentation to the same person; or * destroy any copies not transferred, including any updates and previous versions.

5 The Program(s), their code, is their structure and all ideas and principles underlying them

are, except where they are in the public domain, the confidential information of BT or its licensors, and you must not disclose them or use them without permission.

LICENCE

6 DISCLAIMER AND LIMITED WARRANTY

EXCEPT AS EXPRESSLY SET OUT IN THIS AGREEMENT, THE PROGRAM(S) AND DOCUMENTATION ARE SUPPLIED TO YOU WITHOUT WARRANTY OF ANY KIND. BT AND ITS SUPPLIERS DO NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF USE, OF THE PROGRAM(S) OR DOCUMENTATION. BT AND ITS SUPPLIERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OF THE PROGRAM(S). IN NO EVENT WILL BT OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING ANY LOST PROFITS OR LOST SAVINGS, EVEN IF A BT REPRESENTATIVE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY.

7 BT warrants to its original Licensee that the CD on which the Program(s) are recorded are

free from defects in materials and workmanship under normal use and service for a period of 90 days from the date of delivery as evidenced by the receipt. BT’s entire liability and your only remedy under this warranty is, at BT’s option, either: return of the purchase price; or replacement of the CD which is returned to BT postage paid with a copy of the receipt.

This limited warranty does not apply to CDs, which fail as a result of accident, misapplication or abuse not the fault of BT. If BT replaces CDs BT will warrant them for the rest of the original warranty period or 30 days, whichever is the longer.

8 BT has no obligation to support or maintain the Program(s).

9 BT does not exclude or limit its liability for death or personal injury caused by its own

negligence.

10 This licence shall be construed and governed by English law. If any part of this Agreement is

found void or unenforceable, the balance of the Agreement remains valid and enforceable according to its terms.

11 This Agreement automatically terminates if you fail to comply with its terms. On termination

you must destroy or irrevocably delete all copies of the Program(s) including modified copies.

12 This Agreement may only be modified in writing signed by a duly authorised representative

of BT.

LICENCE

Offices in Europe, North America, Japan and Asia Pacific.

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Windows is a registered trademark of Microsoft Corporation. Adobe and Acrobat are trademarks of Adobe Systems, Inc Speedway and Speedway! are trademarks of British Telecommunications plc. . © British Telecommunications plc 1999. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed by The Art & Design Partnership Limited.

BT SPEEDWAY PCMCIA CARD User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual