BT SPEEDWAY ISDN PCI CARD User Manual

Internal ISDN PCI card for PCs

Speedway ISDN PCI Card

Installation

Guide

Contents

1. Welcome to the Speedway! 2

2. Before you start 3

2.1 Check the Contents 3

2.2 PC System Requirements 3

2.3 About the Speedway! CD 4

3. Installation 5

3.1 Determine what version of Windows you are using 5

3.2 Installing the Speedway ISDN PCI Card 6

3.3 Device Driver Installation 7

3.4 Insta lling the Speedway! Applications & the CAPI Port Driver 13

3.5 Setting up Internet access 15

3.6 Uninstalling the Speedway PCI Card and Applications 17

4. Typical use examples 19

4.1 Internet 19

4.2 ISDN file transfer 19

4.3 Fax 19

4.4 Answering machine 20

4.5 ISDN Telephone 20

4.6 BBS systems 20

5. Troubleshooting and Suppor t 21

5.1 No Connection to ISDN 21

5.2 Failure to Connect to an Internet Service Provider 21

5.3 Failure to connect to your ISP using 128Kbps 22

5.4 Other Fax Applications Fail to Work 23

5.5Still not Working Properly 23

5.6 Still Having Problems? 23

6. Technical Information 25

6.1 CAPI Port Drivers 25

6.2 Internet Access 26

6.3 ISDN Information 27

6.4 Product Specifications 29

7. Software Licence Agreement 30

8. Index 32

1.Welcome to the Speedway!

The Speedway ISDN PCI Card is an internal PC card which enables fast data communications to and from your PC via ISDN or BT Highway service.

You will be able to browse the Internet and download files, images and programs at speeds unavailable via modems connected to the analogue network. You can also access other remote sites that have both access to the ISDN and compatible terminal equipment.

Your Speedway ISDN PCI Card can combine both ISDN channels to provide a data speed of up to 128Kbps.

Note

The actual data speed obtained is dependent upon the data speed offered by your Internet service provider or that of the remote site you connect to.

You can install the supplied software under Windows 95, 98, ME, 2000 and NT.

WELCOME

For further information, please refer to the relevant installation sections.

Also included is a suite of applications that form an integrated communications package. These programs enable you to make the best use of your Speedway ISDN PCI Card:

Speedway! data allows you to transfer data at high speed to and from other

PC users who have access to the ISDN and have a compatible terminal adapter and software.

Speedway! fax allows transmission of faxes very quickly and directly from

a word processing program.

Speedway! phone is a virtual ISDN desktop telephone, providing ISDN

voice communication via your PC’s soundcard.

Speedway! answer gives you an ISDN answering machine on your PC if you

have a sound card installed.

Speedway! term allows you to quickly load information from an ISDN

Bulletin Board Service.

Typical use examples’ on page 19 for more information on the use of

See ‘ these applications.

2. Before you Start...

Please take a few minutes to read this guide and acquaint yourself with both the installation process and the features of your card. Installation is simple but you must take care to follow the instructions carefully in order to get the best from your Speedway ISDN PCI Card.

Note

This guide assumes that you have a basic understanding of PCs and MS Windows. If you are new to PCs, please make sure that you read and understand any documentation that was delivered with your machine. If you are new to MS Windows, make sure you try the various Windows tutorials before attempting any installations.

2.1 Check the Contents

After opening and unpacking the box, you will find the following items:

• Speedway ISDN PCI Card

• ISDN cable (6m)

•

Speedway! CD-ROM

• Installation Guide (this document)

BEFORE YOU START

2.2 PC System Requirements

Before attempting installation, please check that your PC meets the following requirements:

• A Pentium processor with a recommended minimum 16Mb RAM

• A Microsoft Windows 95, 98, ME, 2000 or NT (Workstation i386)

operating system

• 10Mb hard disc space

• A CD-ROM drive

• A free PCI plug-in slot

If you are unsure of your PC’s specification or compatibility, please refer to your PC manual or equipment supplier.

Note

If your PC is already equipped with an ISDN adapter, you must first un-install it and its drivers before you can successfully install the Speedway ISDN PCI Card and its software. The un-installation process of ISDN adapters may vary depending on the manufacturer. Please follow the manufacturer’s guidelines for removal.

2.3 About the Speedway! CD

The CD includes an introduction which provides you with information about its contents and assists you with the installation of your card. You can read the introduction manually by going into Window’s Explorer and then double clicking on the Intro file in the root directory of the CD.

The CD contains the Speedway ISDN PCI card installation program for Windows 95, 98, ME, 2000 and NT. It also contains the installation program for the

BEFORE YOU START

Speedway! applications as well as additional software that may be useful.

Note

Some of the documents on the CD are .pdf (Por table Document Format) files. You can read, search and print these documents by using the Adobe Acrobat Reader. If your PC has not been loaded with Adobe Acrobat you will find an installable copy on the CD.

Software updates are available via the Speedway website:

www.speedway.bt.com

3.Installation

Installation consists of five stages:

3.1 Determine what version of Windows you are using.

3.2 Physical installation of your card into to your PC and ISDN socket connection.

3.3 Device driver installation.

3.4

Speedway! applications and CAPI port driver installation.

3.5 Internet access set-up

Important

It is important to follow the sequence of installation steps as specified. If you fail to follow these instructions you may not be able to successfully install your card. You will not be able to access the Internet until you have completed stages 3.1 to 3.5 above!

It is a good idea to view the card for the latest product information and installation advice.

Readme files on the CD before installing your

3.1 Determine what version of Windows you are using

If you are using Windows 98, ME, 2000 or Windows NT, you will be aware of this from the Windows start-up screen.

If you are using Windows 95 it is essential that you determine what version you are using before you physically install your PCI card.

1. Double-click the My Computer icon on the Desktop, double-click the Control Panel icon and then double-click the System icon.

2. Under the tab General will be a description of what version of Windows is

installed.

For example:

Microsoft Windows 95 4.00.950 B

Make a note of this for use in Section 3.3.

INSTALLATION

3.2 Installing the Speedway ISDN PCI Card

1. Switch off your PC and unplug the power connector cable.

2. Remove the cover from your PC.

3. Select an appropriate slot (Figure 1) and with a suitable screwdriver,

carefully remove the screw from the adjacent protective plate from the rear of the PC. Do not allow this screw to drop into the computer.

Figure 1 indicates a typical PC board showing how your card connectors may be arranged. Note that the PCI card should be installed in one of the smaller sockets.

INSTALLATION

4. Gently insert the card into the slot with the back plate facing the rear of the

Figure 1

PC. Press down until the card is fully located into the slot. Do not disturb the PC’s internal wiring during installation.

5. Replace the retaining screw in order to secure the card back-plate to the

rear of the PC.

6. Replace the cover of your PC, tighten any retaining screws and reconnect

the power connector cable.

Warning

If you are in any doubt about how to access the inside of your PC, you should contact your PC supplier for advice.

ISDN Connection

1. Take the ISDN cable supplied and insert the plug on one end of the ISDN

cable into the socket on the rear plate of the Speedway ISDN PCI Card.

2. Insert the other end of the ISDN cable into your ISDN or BT Highway socket.

3. Switch PC on.

The physical installation of your Speedway ISDN PCI Card is now complete.

3.3 Device Driver Installation

Depending on which version of Windows you determined earlier:

If you have:

Windows 95 version A: Complete Section 3.3, Part A & Part G.

Windows 95 version B: Complete Section 3.3, Part B & Part G.

Windows 98: Complete Section 3.3, Part C & Part G.

Windows ME: Complete Section 3.3, Part D & Part G.

Windows 2000: Complete Section 3.3, Part E & Part G.

INSTALLATION

Windows NT: Complete Section 3.3, Part F & Part G.

A For Windows 95 Version 4.00.950 or 4.00.950a

1. Switch on your PC, if you have not already done so, and Windows will

automatically detect the card you have just installed.

2. The ‘New Hardware Found’ screen will be displayed, announcing that it has

recognised the BT Speedway PCI card as a ‘PCI Network Controller’. If this screen is not displayed, close down Windows, switch off your PC and check that the card is physically installed correctly.

3. Select ‘Driver from the disk provided by hardware manufacturer’, click OK.

4. Your PC will display a prompt asking you to insert the manufacturer’s

installation disk. Place the BT Speedway PCI Card CD in your PC’s CD drive.

5. Click Browse, in the ‘Drives’ section and select your CD ROM drive letter.

Double-click on Windows.95 which will be shown in the ‘Folders’ section.

Click OK and click OK again on the following screen.

6. After the files are copied to your PC, the ‘BT Speedway ISDN PCI Card’

screen will be shown (Figure 2).

Figure 2

7. Now follow the instructions in Par t G.

B For Windows 95 Version 4.00.950b

1. Switch on your PC, if you have not already done so, and Windows will

INSTALLATION

automatically detect the card you have just installed.

2. The ‘New Hardware Found’ screen will be displayed. If this screen is not

displayed, close down Windows, switch off your PC and check that the card is physically installed correctly.

3. Immediately after the ‘New Hardware Found’ screen is displayed the

‘Update Device Driver’ wizard will be started and it’s initial display shown.

4. Insert the BT Speedway PCI Card CD in your PC’s CD drive.

5. Click Next and wait whilst Windows updates it’s driver database.

Warning

You must specify the correct location of the Windows 95 drivers. The installation will fail if you attempt to use any other drivers.

6. Windows will announce that it has found BT Speedway ISDN PCI Card Rev.A (Win98/Me)

enter a location.

. Click Other Locations, and you will be prompted to

7. Either type D:\WINDOWS.95 (where D should be substituted with the drive

letter that represents your CD drive) and click OK

OOrr

click Browse, double click your CD drive letter which will be shown in the Folders section and click on Windows.95 click OK.

8. Click OK. Windows will announce that it has found BT Speedway ISDN PCI

Card Rev. A (Win95)

. Click Finish.

Note

Sometimes Windows may have difficulty finding and loading files on the CD. This is due to how Windows was originally installed. You must use the Browse function in order to select the correct file path, including the correct drive letter for the CDROM.

9. After the files are copied across, the ‘BT Speedway ISDN PCI Card’ screen

will be shown (Figure 2).

INSTALLATION

Figure 2

10.

Now follow the instructions in Par t G.

C For Windows 98

1. Switch on your PC, if you have not already done so, and Windows will

automatically detect the card you have just installed.

2. Immediately after the ‘New Hardware Found’ screen is displayed the

‘Add New Hardware’ wizard will be started and it’s initial display shown.

3. Insert the BT Speedway PCI Card CD in your PC’s CD drive.

4. Click Next and in the new window select Search for the best driver for

your device and click

Next.

5. In the next window, select only the tick box for CD-ROM drive, and click Next.

6. Windows will announce that it has found BT Speedway ISDN PCI Card Rev.

A (Win98/Me)

. You will be informed that ‘Windows is now ready to install

the best driver for this device’. Click Next.

7. Windows will inform you that ‘Windows has finished installing the software

that your new hardware device requires’. Click Finish.

8. The ‘BT Speedway ISDN PCI Card’ screen will be shown (Figure 2).

INSTALLATION

9. Now follow the instructions in Par t G.

Figure 2

D For Windows ME

1. Switch on your PC, if you have not already done so, and Windows will

automatically detect the card you have just installed.

2. Immediately after the ‘New Hardware Found’ screen is displayed the

‘Add New Hardware’ wizard will be started and it’s initial display shown.

3. Insert the BT Speedway PCI Card CD in your PC’s CD drive.

4. Click Next. In the new window select the Automatic search for a better

driver option and click Next.

5. Select the Driver Description for the Location that contains the Windows.me/fpciset.inf file and click OK. Files will now be copied to

your system.

6. Windows will inform you that BT Speedway ISDN PCI Card Rev. A (Win98/Me)

has been installed, click Finish.

7. The ‘BT Speedway ISDN PCI Card’ screen will be shown (Figure 2).

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