BT Sonus 1500 Quick Setup And User Manual

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Quick set-up and user guide

Home Phone with Answering Machine

Sonus 1500

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Important – please read ﬁrst2

• Only use the line cord, power supply and rechargeable batteries supplied with your phone.

• Make sure that the power supply is connected to a known working socket.

• Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket.

• To make sure you get the best range and reception from your handset, avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs.

Answering machine – handy hint

Make sure that the telephone is set to Answer and record and that the Ring delay is set to answer before any voicemail service i.e. BT Answer 1571, or similar. The default setting is ﬁve rings. If you want to change this, please see page 53.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Check box contents

Handset Base

Telephone line cord

(pre-installed)

Handset Charger

Mains power adaptor

(item code 048610)

2x AAA Ni-MH 900mAh

rechargeable batteries

(already in handset)

Mains power adaptor

(item code 048611)

2x AAA Ni-MH 900mAh

rechargeable batteries

(already in handset)

IMPORTANT

Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT Sonus 1500 if you use any other type of batteries.

Contents for each additional handset (multipacks only)

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Where to put your phone

• Place the base within 3

metres of a mains power socket and 2 metres of a phone socket so the cables will reach.

• Make sure it’s at least a

metre away from other electrical appliances to avoid interference.

• Don’t place the phone or

base in a bathroom or other humid area.

• The product works by

sending radio signals between the handset and base. The strength of the signal depends on where you position the base. Putting it as high as possible can help give you the best signal.

IMPORTANT

• Don’t connect the phone line

to a phone socket until the handset is fully charged.

• The base station should

be plugged into the mains power socket all the time.

1. Plug the mains power adaptor with the blue ring on the connector into the base, with the cable clipped in the groove provided.

2. Plug the other end of the power adaptor into the wall power socket and switch on.

Quick set-up guide4

1 Plug in

The telephone line cord is pre-installed but don’t plug the other end into the wall socket yet.

Quick set-up guide 5

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Talk/Standby time

Under ideal conditions, the handset batteries should give up to 15 hours talk time or 150 hours standby on a single charge. (This doesn’t mean you can unplug the base or leave the handset for this length of time without charge).

Please note that new NiMH rechargeable batteries don’t reach full capacity until they’ve been in normal use for several days.

Battery low warning

If the

icon is ﬂashing in the display and you hear a warning tone every minute during a call, you’ll need to recharge your handset before you can use it.

Quick set-up guide 5

2 Charge

1. Activate the batteries by pulling the plastic tab away from the back of the handset.

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

2. Place the handset on the base to charge.

3. After 24 hours, plug the phone line cord into the phone wall socket.

IMPORTANT Charge the handset batteries for 24 hours or your phone might not work.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Quick set-up guide6

Battery performance

• To keep the batteries in the best condition, leave the handset off the base for a few hours at a time.

• Running the batteries right down at least once a week will help them last as long as possible.

• After charging your handset for the ﬁrst time, subsequent charging time for the batteries is approximately 6–8 hours.

• The charge capacity of rechargeable batteries will go down over time, which will reduce the talk and standby time. Eventually they’ll need replacing. For details on how to get replacement batteries, call the help team on 0800 218 2182*.

Set up your additional handsets (multipacks only)

1. For additional handsets and chargers: plug the mains power adaptor connector into the back of the charger and plug the other end into the mains wall socket and switch on the power.

2. Activate the batteries as explained on page 5.

3. Place the handset on the charger to charge for 24 hours.

If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries.

Quick set-up guide 7

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

3 Go!

Your BT Sonus 1500 is now ready for you to use

• For help setting the date and time, go to page 35.

• For instructions on making a call, go to page 18.

• For help personalising your phone’s settings, go to page 35.

• For instructions on using the answer machine, go to page 50.

Or, you may ﬁnd the answer in the Help section on page 63 or see our online frequently asked questions at www.bt.com/producthelp Alternatively, call the Helpline on 0800 218 2182*

* Calls made from within the UK mainland network are free. Mobile and

international call costs may vary.

Quick set-up guide 7

Using your BT Sonus 1500 on a broadband line?

If so, you need to ﬁt an ADSL microﬁlter between the phone line cord and the phone socket. You can get BT ADSL microﬁlters from www.bt.com/shop

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

8 In this guide

Getting to know your phone

Handset buttons ..............................12

Handset display / display icons .........14

Base ................................................15

Finding your way around your phone 16

Menu map .......................................17

Using the phone

Switching the handset on or off ........18

Making an external call ....................18

Preparatory dialling .........................18

Ending a call ....................................18

Receiving a call ................................18

Call Waiting .....................................19

Earpiece volume ..............................19

Mute ...............................................20

Handsfree .......................................20

Making a handsfree call....................20

Answering a call handsfree ...............20

Switch to handsfree during a call ......21

Redial list ........................................21

Redial a number ..............................21

Store a number from the redial list

to your contacts ...............................22

Delete a number from the redial list ..22

Delete the entire redial list ................22

Voicemail (BT 1571) .........................23

Keypad lock .....................................23

Handset ringer on/off ......................24

Finding a handset (paging) ...............24

Contacts

Store a name and number ................25

Character map .................................25

View an entry ..................................26

View contacts capacity .....................26

Dial an entry ....................................26

Edit an entry ....................................27

Delete an entry ................................27

Delete all entries ..............................28

Edit a call group name ......................28

Change a call group ringtone ............29

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

In this guide 9

Speed dial .......................................29

Copy a contact entry to a speed

dial button ......................................29

Delete a speed dial entry ..................30

Edit a speed dial entry ......................31

Dial a speed dial entry ......................31

Sound

Handset ringer melody for

external calls ...................................32

Handset ringer melody for

internal calls ....................................32

Setting the ringer volume .................33

Setting quiet mode ..........................33

Handset tones on/off .......................34

Base ringer melody ..........................34

Settings

Handset settings ..............................35

Set the date and time format ............35

Set the date and time .......................35

Main menu display format ................36

Handset name .................................36

Screensaver .....................................36

Contrast ..........................................37

Select base ......................................37

Auto answer ....................................37

Reset handset ..................................38

Handset ring priority ........................38

Change system PIN ..........................39

PBX access code ..............................39

Reset base .......................................40

Alarm clock

Setting an alarm ..............................41

Stopping the alarm when it rings ......42

Calls lists

Caller Display ...................................43

Calls list ...........................................43

Viewing call details ..........................43

Dial from the Calls list .......................44

Copy a Calls list number to

your contacts...................................44

Delete an entry in the Calls list ..........44

In this guide

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Delete entire Calls list .......................45

Calls list type ...................................45

New call alert ..................................45

BT Services

Pre-stored BT Services numbers .......46

Calling the BT Sonus 1500 helpdesk . . 46

Calling BT 118 500

(Directory Enquires) .........................46

Using Call divert ...............................47

Using Call Waiting ............................47

Using Anonymous call reject .............48

Using Ring back ...............................48

Using Reminder call .........................48

View/edit a BT services number ........49

Enter a new service number ..............49

Answering machine

Using the answering machine from

the handset .....................................50

Switching the answering machine

on or off ..........................................50

Outgoing messages..........................51

Recording your own

outgoing message ...........................51

Checking or deleting your

outgoing message ...........................51

Select male or female outgoing

message voice .................................52

Recording a memo ...........................52

Answer settings ...............................53

Answer delay ...................................53

Setting the recording time

for messages ...................................54

Call screening ..................................54

Turn call screening on/off .................54

New message alert on/off ................55

Message playback using the handset 56

Delete all old messages ....................57

Using the answering machine at

the base ..........................................57

Switching on or off ..........................57

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

In this guide 11

Playing back messages .....................57

Operating the answer machine with

Remote access .................................58

Turning remote access on or off ........58

Operating your answering

machine remotely ............................59

Using additional handsets

Registering an additional handset .....60

De-register a handset ......................61

Making internal calls

between handsets ............................61

Transferring a call .............................62

3-Way conference call ......................62

Help ...............................................63

General information

Safety information ...........................67

Cleaning ..........................................68

Environmental .................................68

Product disposal instructions ............68

Guarantee .......................................69

Technical information .......................70

Connecting to a switchboard ............70

Recall (R) .........................................70

R&TTE .............................................70

Declaration of Conformance .............70

For your records ...............................70

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

12 Getting to know your phone

Handset buttons

(Up) Redial

In standby, press to open and scroll through the Redial list, see page 21.

In talk mode, press to increase the earpiece volume.

In menu mode, press to scroll up through the options.

Left option button

Press to open the option displayed on the screen.

In answering machine mode, deletes the current message.

Press to accept current selection.

Talk

In standby mode, press to make and receive calls, see page 18

or press twice to activate handsfree mode.

In talk mode, press to switch handsfree on and off, see page 21.

Left

When entering text, press to move the cursor left.

Press to scroll left on the main menu screen.

In standby, press and hold to dial BT 1571 or your network’s voicemail service.

Press and hold to turn the ringer on or off.

R (Recall)

For use with some BT Calling Features and when connected to a switchboard/PBX.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Getting to know your phone 13

Right option button

In standby, press to enter the

Contacts

menu.

In sub-menus, press to open the option displayed on the screen.

In answering machine mode, stops message playback.

End call / on or off

Press to end a call.

In standby, press and hold to switch the handset on or off, see page 18.

In menu mode, press to return to standby.

Right

When entering text, press to move the cursor right.

Press to scroll right on the main menu screen.

(Down) Calls

In standby, press to open and scroll through the Calls list, see page 43.

In talk mode, press to decrease the earpiece volume.

In menu mode, press to scroll down through the options.

Press and hold to lock or unlock the keypad.

Intercom

Use to make internal calls, see page 61.

Getting to know your phone

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Handset display

Shows handset battery status. More bars means more charge. Scrolls when the handset is charging.

Empty frame ﬂashes when it needs recharging.

Shows signal strength. More bars mean better signal. Flashing – to warn you are moving out of range. Off – out of range or cannot connect to the base selected.

On – during a call.

Flashing – incoming call.

On – missed call in the Calls list.*

On – handsfree speaker on.

On – voicemail (BT 1571) message received.

On – answering machine on.

Off – answering machine off.

Memory full

shows if memory is full

Mute on

On – alarm is set. Flash – alarm time has been reached. Off – alarm off.

The keypad is locked.

Handset ringer is switched off.

Handset display icons

Handset 1

1 New Call

1 New Msg

03:42pm 01/01

Menu Names

Time Date

Handset name and number

* You need Caller Display for this to work and you must subscribe to your network provider. A fee may be payable.

Find out more at www.bt.com/callingfeatures

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Getting to know your phone 15

Base

Answer On/Off

Press to turn the

answering machine

on or off.

Find

Press to ring all

registered handsets,

helpful for ﬁnding

a missing handset,

see page 24.

Also used during the

registration process,

see page 60.

Delete

Press once to delete

the message

during playback.

In idle mode press and

hold to delete

all old messages.

Skip<<

Press once to repeat

playing the current

message from the

beginning. Press

twice to skip

backward to play the

previous message.

Vol-

Decrease speaker volume during message playback.

Decrease base ringer volume.

Vol+

Increase speaker volume during message playback.

Increase base ringer volume.

Stop

Press to stop the message during playback.

Skip>>

Press to skip a message during playback.

Play

Press once to play new

message.

Getting to know your phone

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Finding your way around your phone

Your BT Sonus 1500 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map opposite.

When the handset is switched on and in standby:

1. Press the

option button to open the main menu.

2. Use

or buttons to scroll through and highlight the

available options.

3. When the menu you want is highlighted, press the

option button to select

or the

Back

button to return to the previous screen.

To exit a menu and return to standby, press

If no buttons are pressed for 30 seconds, the handset returns to standby automatically.

Handset 1

1 New Call

1 New Msg

03:42pm 01/01

Menu Names

Left option button

Press to select the option

displayed on the screen

above the button.

Right option button

Press to select the option displayed on the screen above the button.

Navigation buttons

Scroll left and right.

Scroll up and down.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Getting to know your phone 17

Contacts

If empty: New Entry

Capacity If entries: <New Entry> Entries listed

alphabetically

Settings

Date & Time Display Handset Base

Alarm clock

Alarm 1 Alarm 2 Alarm 3 Alarm 4 Alarm 5

Sound

Handset Ringer Base Ringer Advisory Tones

Answer machine

Play Messages Delete Old Msgs Answer On/Off OGM Voice Outgoing Message Record Memo Answer Settings

BT Services

Helpdesk BT118500 Diverts Call Waiting Anon Call Rej Ringback Reminder Call <Empty> <Empty> <Empty>

Menu Map

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

When you make a call, the light on the base ﬂashes.

Call timer

Your handset will automatically time your outgoing calls. The handset shows the length of time both during and for a few seconds after your call.

Out of range warning

When the handset is out of range of the base, the

icon ﬂashes.

If you move out of range when you’re on a call, you’ll lose your connection. The handset will automatically re-connect to the base when you move back within range.

Switching the handset on or off

To switch off

1. Press and hold

. You will be prompted to switch

off handset. Press

Yes

to switch the handset off.

To switch on

1. Press and hold

Making an external call

1. Press

. is displayed.

2. When you hear the dial tone, dial the number.

Preparatory dialling

1. Dial the number ﬁrst. If you make a mistake press

Clear

to delete the last digit.

2. Press

to dial.

Ending a call

1. Press

Receiving a call

When you receive a call, the phone rings. If you’ve got a Caller Display service, the display shows the caller’s number if it’s available or the caller’s name if it matches an entry in your contacts list.

Using the phone

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using the phone 19

Auto answer

If auto answer’s set to ON you can answer a call by lifting the handset off the base.

If auto answer’s set to OFF, you’ll need to lift the handset

off the base and press

too.

Auto answer ON is the default setting. See page 37.

To switch your call waiting service on or off, see page 47.

If you don’t have a Caller Display service, the screen shows

External call

1. Press

to accept the call.

Call Waiting

If you’ve got a Call Waiting service and it is switched on, your BT Sonus 1500 will alert you to a second incoming call if you’re already engaged on an external call.

1. You’ll hear the call waiting tone and the display will show the number of the caller, or the name if it matches an entry in your contacts.

2. Press

to answer the new call and your ﬁrst caller

is put on hold.

3. Press

to toggle between the two callers.

4. Press

to hang up the current call.

Earpiece volume

During a call, you can adjust the handset earpiece volume. There are ﬁve levels.

1. Press

or to increase or decrease the

volume.

Using the phone

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

During a handsfree call, press or to change

the loudspeaker volume.

Mute

During a call, you can talk to someone nearby without your caller hearing.

1. During a call, press

Mute

. The display shows

Mute On

and your caller can’t hear you.

2. Press

Mute Off

to return to your caller.

Handsfree

Handsfree lets you talk to your caller without holding the handset and means that other people in the room can listen to your conversation over the loudspeaker.

Making a handsfree call

1. Dial the number then press

twice. is displayed. You hear your call over the handset loudspeaker. Press

to switch the call between the earpiece and

the loudspeaker.

2. Press

to end the call.

Answering a call handsfree

When the phone rings:

1. Press

. The call is transferred to the handset

loudspeaker.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using the phone 21

Switching to handsfree during a call

1. During a call, press

to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press

again.

Redial list

Up to the last 20 telephone numbers called are saved in the redial list. Once 20 numbers are stored and another number is entered, the oldest number in the list is deleted. You can choose any of the numbers in the redial list to call, delete or store in your contacts.

Redial a number

1. Press

and a list of the most recent numbers

called is displayed.

2. Press

to highlight the number you want and

press

Option

3. Scroll

to highlight

Call Number

then press OK.

The number will be dialled.

To view the details of the number, press

Option, Details

highlighted, press OK.

Using the phone

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Store a number from the redial list to your contacts

1. Press

. Scroll to highlight the number you

want and press

Option

2. Scroll

to highlight

Store Number

and press OK.

3. Enter the name for the contact using the keypad and press

Save

. The display will show

Saved

and the

entry will now be saved in your contact lists.

Delete a number from the redial list

1. Press

. Scroll to highlight the number you

want to delete and press

Option

2. Scroll

to highlight

Delete Entry

and press OK.

3. The display shows

Delete?

Press

Yes

to conﬁrm.

The number will be deleted.

Delete the entire redial list

1. Press

. Scroll . The last number you dialled

is highlighted. Press

Option

2. Scroll

to highlight

Delete All

and press OK.

3. The display shows

Delete All?

Press

Yes

to conﬁrm.

The number will be deleted.

For help with entering names, see page 25.

If you make a mistake when naming storing a number from the redial list, press

Clear

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using the phone 23

Voicemail (BT 1571)

1. If you have subscribed to the BT Answer 1571 service you can press and hold

to listen to

your messages.

Keypad lock

You can lock the keypad so that it can’t be used accidentally while you’re carrying it around.

To lock the keypad

1. Press and hold

until

Keypad Locked

is brieﬂy

displayed before returning to standby, with the

icon displayed.

To unlock the keypad:

1. Press and hold

until

Keypad Unlocked

is brieﬂy

displayed before returning to standby.

With the keypad locked, you can still call the emergency services on 999 and 112.

When the keypad is locked you can still answer incoming calls and operate the handset as normal. When the call is ended, the keypad lock comes on again.

The

icon is displayed if a voicemail message has been recieved.

Using the phone

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

If you get an incoming call while you’re paging a handset, the incoming call takes priority.

Paging calls can’t be answered by a handset.

Handset ringer on/off

1. Press and hold

to turn the handset ringer on

or off. If you switch the ringer off, the

icon will

be displayed.

Finding a handset (Paging)

You can ring a handset to help ﬁnd it.

1. Press

on the base. All handsets registered to the

base will ring and the screen will show

Paging

for up

to 30 seconds.

2. Press

on the base again to stop the ringing or

press any button on any handset.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Entering names

Use the keypad letters to enter names, e.g. to store Tom: Press once to enter T. Press three times to enter o. Press once to enter m.

Writing tips

Press

Clear

to delete the last character or digit. Press or to move backwards or forwards through character/ digits. Press to switch between upper, lower or sentence case.

Press to insert a space.

The Call group options are:

No group Family Friends Business VIP Utilities Others General

To enter a pause in a contact number

When storing a number press and hold

in the place where you

want the pause.

Contacts

You can store up to 250 names and numbers in your list of contacts. Names can be up to 16 characters long and numbers up to 24 digits. You must store a name and number in order to save a contact.

Store a name and number

1. From standby, press

Names

New Entry

is highlighted, press OK.

3. Enter the new contact name (see note opposite for help). Press

Number

is displayed. Enter the number. Press .

Group

is displayed. If you wish to add the entry to

a call group, scroll

or to highlight a group and

press

. Display shows

Saved

(if you don’t want to

use this feature, simply select

No Group

). The display

shows

Saved

Character map – press

to switch between

upper, lower or sentence case

1 @ _ # = < > ( ) & £ $ ¥ € [ ] { } ¤ §

2 a b c 2 ä à á â ã å æ ç 3 d e f 3 è é ë ê ∆ Ф 4 g h i 4 Ğ Ì Í Î Ï İ Г 5 j k l 5 ƛ 6 m n o 6 ö Ò Ó Ø ô Ň 7 p q r s 7 ß ∏ Θ ∑ 8 t u v 8 ü ù ú û 9 w x y z 9 ý ÿ Ω Ξ Ψ 0 space . 0 , / : ; “ ‘ ! ¡ ? ¿ * + - % \ ^ ~ |

Contacts

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Searching alphabetically

Press the relevant keypad button, e.g. for the entries

beginning with T press once then scroll or

through the entries.

View an entry

1. Press

Names

. The ﬁrst entry is displayed.

2. Scroll

or to the entry you want.

3. Press

Option

and scroll to

View Entry

4. Press

Select

to view the details.

View contacts capacity

1. Press

Names

. The ﬁrst entry is displayed.

2. Scroll

to any entry.

3. Press

Option

and scroll to

Capacity

4. Press

to view the number of entries,

e.g. 57/250.

Dial an entry

1. Press

Names

. The ﬁrst entry is displayed.

2. Scroll

or to the entry you want.

3. Press

to dial.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Contacts 27

When editing a name or number, press

Clear

to delete

characters and digits.

Edit an entry

1. Press

Names

. Scroll or to the entry

you want.

2. Press

Option

and scroll to

Edit Entry

and press

Name

is displayed. Use the keypad to amend and

press

Number

is displayed. Use the keypad to amend and

press

Group

is displayed. Press or to select a

group and press

Delete an entry

1. Press

Names

. Scroll or to the entry

you want.

2. Press

Option

and scroll to

Delete Entry

3. Press

. Display shows

Delete?

4. Press

Yes

to conﬁrm deletion or No to cancel.

Contacts

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Call group names cannot exceed 10 characters.

Delete all entries

1. Press

Names

. Scroll to any entry and

press

Option

2. Scroll

Delete All

and press OK.

3. Display shows

Delete Whole Contacts?

4. Press

Yes

to conﬁrm deletion or No to cancel.

Edit a call group name

1. Press

Names

. Scroll to any entry and

press

Option

2. Scroll

Edit Call Group

and press OK.

3. Display highlights

Rename Group

, press OK.

4. Press

Clear

to delete the current name and enter a

new name.

5. Press

to save.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Contacts 29

Change a call group ringtone

You can set different ringtones for each call group so you will know when someone from a certain call group is phoning you.

1. Press

Names

. Scroll to any entry and

press

Option

2. Scroll

Edit Call Group

and press OK.

3. Scroll

Set Ringtone

and press OK.

4. Press

or to choose the ringtone. A sample of

each is played. Press

to save.

Speed dial

You can allocate a name and number from the phonebook to each of the Speed dial buttons to

. Then you can simply press and hold the Speed dial button to automatically dial the number stored under it.

Copy a contact entry to a Speed dial button

1. Press

Names

. Press

Option

and scroll or to

Speed Dial

and press OK.

2. Scroll

or to the

Speed Dial

button you

want (button

to ) and press OK.

Contacts

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

3. If a name and number is already allocated to the Speed dial button you have chosen they will be displayed. To re-use this Speed dial button see, “Edit a Speed dial entry”, on page 31.

4. If the Speed dial is empty

No number

is displayed

and then the screen shows all your contacts. Scroll

or to the entry you want to select and

press

to save.

Delete a Speed dial entry

1. Press

Names

. Press

Option

and scroll or to

Speed Dial

and press OK.

2. Scroll

or to select the Speed dial button

number you want to delete and press

3. The name and number is displayed, press

Option

and scroll

or to

Delete

, press OK.

Delete?

is displayed, press

Yes

to conﬁrm.

Deleted

is displayed.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Contacts 31

Edit a Speed dial entry

1. Press

Names

. Press

Option

and scroll or to

Speed Dial

and press OK.

2. Scroll

or to the

Speed Dial

button you

want to edit and press

3. The name and number is displayed, press

Option

and

Edit

is displayed.

4. Press

to conﬁrm, and then scroll or

to the entry in your contacts you want and press

to save.

5. This new name and number from your contacts will replace the old name and number for this Speed dial button.

Dial a Speed dial entry

1. Press and hold the Speed dial button (

to )

that holds the number you wish to dial.

2. The display shows the

icon and the number

being dialled.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Choose from 10 polyphonic and 5 standard ringer melodies.

Important

Changing the handset ringer melody will only change the ringer melody you hear when callers stored under

No Group

in your contacts or callers whose numbers are not stored in your contacts call you. To change the ringer melody for callers stored under different call groups, see page 29 or for more information on call groups, see the notes on page 25.

Sound

Handset ringer melody for external calls

1. Press

, scroll to and press OK.

Handset Ringer

is highlighted. Press OK.

External Call

is highlighted. Press OK and you’ll

hear the current melody.

4. Scroll

or to hear different melodies and press OK

to save your choice.

Saved

will be shown.

Handset ringer melody for internal calls

1. Press

, scroll to and press OK.

Handset Ringer

is highlighted. Press OK.

3. Scroll

Internal Call

. Press OK and you’ll hear

the current melody.

4. Scroll

or to hear different melodies and press OK

to save your choice.

Saved

will be shown.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Sound 33

The handset has 5 ringer volume settings plus off.

The

icon will be displayed in the idle screen when the ringer is set to

Off

As a quick way to turn the handset ringer off, press and hold

If you switch the handset and base ringer off you can still hear a tone when you receive an incoming call by changing the

Quiet Mode

setting to

Beep

Setting the ringer volume

1. Press

, scroll to and press OK.

Handset Ringer

is highlighted. Press OK.

3. Scroll

Volume

. Press OK and you’ll see the

current setting.

4. Scroll

or to select the volume level 1-5 or off

and press

to save your choice.

Saved

will

be shown.

Setting quiet mode

When quiet mode is enabled, regardless of the base and handset ringer settings, when there is an incoming call, the handset will beep once.

1. Press

, scroll to and press OK.

Handset Ringer

is highlighted. Press OK.

3. Scroll

Quiet Mode

. Press OK.

4. Scroll

or to turn select

Beep

Off

and press OK

to save your choice.

Saved

will be shown.

Sound

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Your handset can give a key beep to each button press. It can also give a tone to conﬁrm a successful action such as storing a new phonebook entry. You can switch these tones on or off individually.

You can choose from ﬁve base ringtones.

Handset tones on or off

1. Press

, scroll to and press OK.

Handset Ringer

is highlighted. Scroll to

Advisory To n es

. Press OK.

Key To n e

is highlighted, press OK or scroll

either

Confirm To n e, Low Battery

or No

Coverage

and then press

4. Scroll

or to select On or

Off

and press OK to save

your choice.

Saved

will be shown.

Base ringer melody

1. Press

and scroll to and press OK.

2. Scroll

Base Ringer

and press OK.

Ringer

is highlighted, press OK.

4. Use the

or buttons to choose the ringer melody

1-5 and press

Saved

will be shown.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Date and time

If you’ve signed up for your network’s Caller Display service, the date and time will be set automatically for all handsets when you get your ﬁrst call.

The date and time is recorded with each answering machine message you get so it’s important to set the date and time.

If you don’t have a Caller Display service, you can set the correct date and time manually, see opposite.

Handset settings

Set the date and time format

1. Press

, scroll to and press OK.

Date & Time

is highlighted, press OK.

Time/Date Format

will be highlighted. Press OK.

Time Format

will be highlighted. Press OK and use

the

or buttons to choose 12 or 24

Hour

display.

5. Press

and saved will be displayed and you’ll

be taken back to the Time/Date screen.

6. Scroll

Date Format

and press OK.

7. Use the

or buttons to choose the date format

either

DD.MM.YY

MM.DD.YY

and press OK.

Saved

will be displayed and you’ll be taken back

to the Time/Date screen.

Set the date and time

1. Press

, scroll to and press OK.

Date & Time

is highlighted, press OK.

Time/Date Format

will be highlighted, scroll

Set Time/Date

and press OK.

4. Enter the time using the keypad and press

5. Enter the date using the keypad and press

Saved

will be displayed.

Settings

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

If you change the display format to

Single Item

it will change the format of the main menu screen. Instead of all icons displayed on one screen, they will be saved as one icon per screen. So you will need to scroll through the menu screen by screen using the and

buttons.

A handset name can be a maximum of 10 characters.

Main menu display format

1. Press

and scroll to and press OK.

2. Scroll

Display

and press OK.

Display Mode

will be shown, press OK.

4. Use the

or buttons to choose

Multiple

Single

Item

and press OK.

Saved

will be shown.

Handset name

1. Press

and scroll to and press OK.

2. Scroll

Display

and press OK.

3. Scroll

Handset Name

and press OK.

4. Press

Clear

to remove the current name.

5. Use the keypad to enter a new name and press

Done

Saved

will be shown.

Screensaver

1. Press

and scroll to and press OK.

2. Scroll

Display

and press OK.

3. Scroll

Screensaver

and press OK.

4. Use the

or buttons to select On or

Off

press OK.

Saved

will be shown.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Settings 37

Adjust the display contrast to suit different lighting conditions.

There are eight levels.

You can use the Select base feature if you have registered your handset to more than one base. You can register your handset to up to 4 bases.

Contrast

1. Press

and scroll to and press OK.

2. Scroll

Display

and press OK.

3. Scroll

Contrast

and press OK.

4. Use the

or buttons to change the screen contrast

press

Saved

will be shown.

Select base

1. Press

and scroll to and press OK.

2. Scroll

Handset

and press OK.

Select Base

is highlighted. Press OK.

4. Use the

or buttons to choose the base and press

Saved

will be shown.

Auto answer

1. Press

and scroll to and press OK.

2. Scroll

Handset

and press OK.

3. Scroll

Auto Answer

and press OK.

4. Use the

or buttons to select On or

Off

and

press

Saved

will be shown.

If auto answer’s set to On you can answer a call by lifting the handset off the base.

If auto answer’s set to

Off

, you’ll

need to lift the handset off the base and press too.

Auto answer

is the

default setting.

Settings

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Reset handset

1. Press

and scroll to and press OK.

2. Scroll

Handset

and press OK.

3. Scroll

Reset handset

and press OK.

4. Enter the 4 digit system PIN (default 0000) and press

5. Press

Yes

to conﬁrm.

Saved

will be shown.

Handset ring for priority

1. Press

, scroll to . Press OK.

2. Scroll

Base

. Press OK.

3. Scroll

Ring Priority

. Press OK.

All

is highlighted. Press OK for all handsets to

ring together.

Scroll

or to select the handset you want to ring

ﬁrst. Press

. The ring delay option is highlighted.

Press

or to set the number of rings before the

other handsets ring. Press

Saved

will be shown.

Resetting your handset restores its factory settings. This won’t affect your contacts or the Calls list.

When you have more than one handset registered to your base, you can set one handset to ring before the others. This allows one handset user to answer all incoming calls ﬁrst, like a receptionist.

Choose

All Handsets

if you want all handsets to ring at the same time or

Select Handset

to nominate a handset to ring before the others.

Ring delay options; 2, 4, 6 or 8 rings.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Settings 39

The System PIN is used when changing certain settings and registration / deregistration. The default setting is 0000. You can change this to your own preferred 4-digit number.

If you make a mistake, press

Clear

to delete.

If an extension number of six digits or fewer, or a local number without the dialling code, is entered in your contacts, then an access code and Pause will preﬁx the number when it’s dialled out.

Change system PIN

1. Press

and scroll to and press OK.

2. Scroll

Base

and press OK.

3. Scroll

Change System PIN

and press OK.

4. Enter the old 4 digit PIN (default=0000) and press

5. Enter the new 4 digit PIN and press

6. Enter the new 4 digit PIN again and press

Saved

will be shown.

PBX access code

If you’re connected to a switchboard, you might need to enter an access code (e.g. 9) before each number is dialled. Your BT Sonus 1500 can store an access code which is automatically dialled before each number.

Setting the PBX access code

1. Press

, scroll to and press OK.

2. Scroll

Base

and press OK.

3. Scroll

PBX Access

. Press OK.

4. Enter the number you want (single digit only) and press

Saved

will be shown.

Settings

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

If you reset the base it will return to its factory settings.

Reset base

1. Press

and scroll to and press OK.

2. Scroll

Base

and press OK.

3. Scroll

Reset base

and press OK.

4. Enter the 4 digit system PIN (default=0000) and press

5. Press

Yes

to conﬁrm the change.

Saved

will

be shown.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

You can set up to ﬁve alarms, each with its own melody. You can set a different frequency for each alarm: Once, daily, Monday-Friday, Monday to Saturday and Saturday to Sunday.

You must set the alarm activation to

for the alarm

to ring.

You can select melody 1-15 for the alarm ringtone.

Alarm clock

Once you’ve set the date and time on your phone you can set up alarms.

If you haven’t got Caller Display and didn’t set the date and time when you ﬁrst set up your phone, see page 35.

Setting an alarm

1. Press

and scroll to and press OK.

Alarm 1

will be highlighted. Press OK.

3. Use the

or buttons to turn the alarm On.

4. Press

and enter the alarm time.

5. Press

and use the or buttons to choose the

frequency of the alarm.

6. Press

and use the or buttons to choose

the alarm melody and press

Saved

will

be shown.

7. Press

Back

to return to the previous menu.

To set other alarms, highlight another alarm at step 2 above then follow the same steps.

Alarm clock

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Stopping the alarm when it rings

When the alarm rings, both the alarm icon

and

Alarm

will ﬂash in the display. Press any button to

turn off the alarm even if the keypad is locked. If an alarm is reached during a call, the alarm icon

will ﬂash but the ring will be disabled.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

You’ll need to sign up for your network provider’s Caller Display service for this feature to work. You might have to pay a fee. For more information on BT Calling Features, call BT free on 0800 800 150.

To make sure the caller’s name is displayed, make sure you’ve stored the full telephone number in your contacts, including the dialling code. You can store more than one number for the same caller.

Indicator for received calls

The following icons next to the telephone number or name indicate:

A new call received A viewed call

No dot = a dialled number

If the number is unavailable,

Unavailable

is displayed.

If the number has been withheld by the caller,

Withheld

is displayed.

If the number calling is from abroad,

International

displayed.

Caller Display

If you’ve subscribed to a Caller Display service, you’ll be able to see your caller’s number on your handset display (provided it’s not withheld) before you answer a call. If your caller’s name is stored in your contacts and it matches the number calling, you’ll see the caller’s name on the display as well.

Calls list

The Calls list holds up to 50 numbers. The date and time of the call is also stored if available. The calls are listed in date order and, when the list is full and a new call is received, the oldest entry will be deleted automatically. The Calls list can hold numbers up to 24 digits and names up to 16 characters.

Viewing call details

1. Press

, the most recent entry is at the top of the

list. (or,

Settings

is displayed if there are no entries).

2. Press

to scroll through the list.

3. When an entry is highlighted, press

Option. Details

is highlighted, press

4. The display shows the phone number (and name if stored in your contacts) date and time of the call.

Calls lists

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

If you need to edit the number or name, press

Clear

to delete any unwanted characters, then use the keypad to enter new ones.

When the Calls list is open, press

to scroll from the newest call to the oldest, or press to scroll from the oldest call to the newest.

Dial from the Calls list

1. Press

2. Scroll to the entry you want and press

Option

3. Scroll

Call Number

and press OK to call

the number.

Copy a Calls list number to your contacts

1. Press

2. Scroll to the entry you want and press

Option

3. Scroll

Store Number

and press OK.

4. Enter the new contact’s name using the keypad and press

Save

5. The number will be displayed, edit if necessary and press

Saved

will be shown.

Group

is displayed,press or to select a group and

press

Delete an entry in the Calls list

1. Press

2. Scroll to the entry you want to delete and press

Option

3. Scroll

Delete Entry

and press OK.

4. Press

Yes

to delete the entry.

Saved

will

be shown.

If the call is from the operator,

Operator

is displayed.

If the call is from a payphone,

Payphone

is displayed.

If the caller is a ringback call,

Ringback

is displayed.

To clear

X New calls

message, browse through the Calls list and view the details of unread calls.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Calls lists 45

Calls List Type

All Calls

will list answered and missed calls in the Calls list.

Missed Calls

will only list

unanswered calls.

New call alert

The new call alert will cause the handset to beep when a missed call is received in the calls list and has not been viewed yet. The default setting is Off.

If you turn the new call alert Off and the beeping continues, you may need to clear all calls in the calls list to stop it.

Delete entire Calls list

1. Press

2. Scroll to any entry and press

Option

3. Scroll

Delete All

and press OK.

4. Press

Yes

to delete all entries.

Saved

will

be shown.

Calls list type

1. Press

2. Press

Option

and scroll

Settings

and

press

Calls List Ty p e

is displayed, press or to choose

either

All Calls

Missed Calls

and press OK.

will be shown.

New call alert

1. Press

2. Press

Option

and scroll

Settings

and

press

Calls List Ty p e

is displayed, press .

New Call

Alert

is displayed, press or to choose either On

Off

and press OK. will be shown.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

You need to subscribe to BT Calling Features to be able to use some of these services. You might have to pay a fee.

For more details on BT’s Calling Features, go to www.bt.com/ callingfeatures or call BT free on 0800 800 150.

If you’re not connected to the BT network, some of these services might not be available. Please contact your network provider. Call diversion services might allow other divert options. Check with your network provider for details.

For more information, see the BT Calling Features user guide supplied when you subscribe to the services of your choice.

BT Services

You can easily call a range of useful pre-stored numbers and BT Calling Features through the BT Services menu. There are 2 empty entries in the menu where you can enter your own numbers if you wish.

Pre-stored BT Services numbers

BT Helpdesk BT 118500 Diverts Call Waiting Anonymous Call Rej

Ringback Reminder call Empty Empty

Calling the BT Sonus 1500 helpdesk

1. Press

, scroll to and press OK.

Helpdesk

will be highlighted. Press to call.

Calling BT 118500 (Directory Enquiries)

1. Press

, scroll to and press OK.

2. Scroll

BT118500

and press to call.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

BT Services 47

Call Divert will divert all incoming calls to another number of your choice.

Call waiting lets you know if another person is trying to contact you while you’re on a call. If a second caller rings you will hear a beep in the handset. If you’ve also subscribed to Caller Display, the screen will show the caller’s details.

Using Call divert

1. Press

, scroll to and press OK.

2. Scroll

Diverts

and press OK.

3. Scroll to choose when you want Call divert to apply:

All Calls, When Busy

or No

Answer

4. Press

5. Scroll to choose either

Set up, Check

Cancel

and

press

to call and follow the spoken instructions, or

listen for conﬁrmation/status of your instructions.

Using Call waiting

1. Press

, scroll to and press OK.

2. Scroll

Call Waiting

and press OK.

3. Scroll to choose either

Call Wait on, Call Wait off

Call Wait check

and press to call. Follow the spoken instructions, or listen for conﬁrmation/ status of your instructions.

BT Services

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Anonymous call reject blocks calls from withheld or anonymous numbers. If a caller withholds their number, they won’t be able to get through to you.

With Ring back you can get an automatic call back from an engaged number. No need to dial a busy number over and over again. Just dial 5, wait for a conﬁrmation message and hang up. Your phone will keep trying the busy number for up to 45 minutes.

Reminder call lets you book an alarm call. Like an alarm clock, except it lets you book an alarm call days in advance. Set repeat reminders every day or as a one-off call to remind you of a speciﬁc event

Using Anonymous call reject

1. Press

, scroll to and press OK.

2. Scroll

Anon Call Rej

and press OK.

3. Scroll to choose either

Setup, Check

Cancel

and

press

to call. Follow the spoken instructions, or

listen for conﬁrmation/status of your instructions.

Using Ring back

1. Press

, scroll to and press OK.

2. Scroll

Ring back

and press OK.

3. Scroll to choose either

Setup, Check

Cancel

and

press

to call. Follow the spoken instructions, or

listen for conﬁrmation/status of your instructions.

Using Reminder call

1. Press

, scroll to and press OK.

2. Scroll

Reminder Call

and press OK.

3. Scroll to choose either

Set Reminder, Check

Reminder

Cancel Reminder

and press to call. Follow the spoken instructions, or listen for conﬁrmation/status of your instructions.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

BT Services 49

To reset the BT Services numbers back to the pre-stored numbers you can reset the handset to it’s original factory default settings, see page 38.

View/edit a BT Services number

1. Press

. Scroll to and press OK.

2. Scroll to highlight the entry you want and press

(or if you’ve chosen

Helpdesk

or BT

118500

, press

Options

View Entry

is highlighted, press OK to view the

number or scroll

to highlight

Edit Entry

and

press

4. Press

Clear

to delete a number and use the keypad

to enter new numbers. Press

to save.

Saved

will be shown.

Enter a new service number

1. Press

. Scroll to and press OK.

2. Scroll

Empty

and press

Edit

3. You can now enter a new name and number, press

to save.

Saved

will be shown.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

You’ll need to set the date and time (if you’ve not already done so) so that you’ll know when each message was received. If you’ve signed up for to your network’s Caller Display service, the date and time will be set automatically for all handsets when you get your ﬁrst call. To set the date and time manually, see page 35.

Voice prompts

Your BT Sonus 1500 answering machine has voice prompts to help you use its settings and features.

Answering machine

Your BT Sonus 1500 can digitally record up to 30 minutes of messages.

You can operate your answering machine from:

• the handset.

• the base, see page 57.

• remotely, from any other Touchtone

™

telephone,

see page 58. Your BT Sonus 1500 comes with two pre-recorded

outgoing messages, one that allows callers to leave a message and one that simply answers the call. And you can record your own message.

Using the answering machine from the handset

Switching the answering machine on or off

1. Press

and scroll to . Press OK.

2. Scroll

Answer On/Off

. Press OK.

3. Scroll

or to highlight On or

Off

and press OK.

Answer Machine On

Saved

will be shown.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 51

Answer and record

The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

Your Answer and Record outgoing message can be up to 1 minute long and will replace the pre-recorded message.

Answer only

The pre-set Answer only outgoing message, where callers hear an announcement but can’t leave a message, is “Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later”.

When recording your Answer only message, remember to let your callers know that they won’t be able to leave a message.

Outgoing messages

The outgoing message is the message a caller ﬁrst hears when the answering machine picks up their call. There are two pre-recorded outgoing messages to choose from (see note on the left) or you can record your own.

Recording your own outgoing message

1. Press

and scroll to . Press OK.

2. Scroll

Outgoing Message

and press OK.

Play OGM

is highlighted, scroll to

Record OGM

and press

3. Scroll

or to highlight

Answer & Record

Answer Only

and press OK.

4. Follow the voice prompts to record your message and press

Save

5. Your message is then played back. If you want to delete it, press

Delete

during playback.

Checking or deleting your outgoing message

1. Press

and scroll to . Press OK.

2. Scroll

Outgoing Message

and press OK.

3. Scroll

Play OGM

and press OK.

Answering machine

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

To reinstate the pre-recorded messages, delete your own recorded outgoing message, see opposite.

You can’t delete a prerecorded message. If you delete your personal OGM, the pre-recorded OGM will be automatically reinstated as your outgoing message.

4. Scroll

to choose

Answer & Record

Answer Only

press OK to listen.

5. To delete the message, press

Delete

when it is

playing.

Select male or female outgoing message voice

If you want to use the pre-recorded outgoing message, you can choose either the male or female voice. The default setting is female.

1. Press

and scroll to . Press OK.

2. Scroll

OGM Voice

and press OK.

3. Scroll

or choose either

Female

Male

and press

Saved

will be shown.

Recording a memo

1. Press

and scroll to . Press OK.

2. Scroll

Record Memo

and press OK.

3. Follow the voice prompts to record. To end recording, press

Save

4. Your memo is then played back. If you want to delete it, press

Delete

during playback.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 53

Time saver

When you ring in to access your messages remotely, if your answering machine is set to time saver and you have new messages it will answer after 10 seconds, if you do not have any new messages, it will answer after 20 seconds. This means you can hang up knowing you have no new messages, saving you time and the cost of the call.

For compatibility with BT 1571 (or another voicemail service) do not set the ring delay to more than 6 rings.

Answer settings

Answer mode

Choosing which outgoing message you want played to callers.

1. Press

and scroll to . Press OK.

2. Scroll

Answer Settings

and press OK.

Answer Mode

is highlighted, press OK.

4. Use

or buttons to highlight

Answer & Record

Answer Only

and press OK.

Saved

will be shown

and the screen will return to the previous menu.

Answer delay

Setting how soon the answer machine picks up calls

1. Press

and scroll to . Press OK.

2. Scroll

Answer Settings

and press OK.

3. Scroll

Answer Delay

and press OK.

4. Use

or buttons to set the number of rings (1-9 rings or Time Saver) before the answer machine picks up calls and press

Saved

will be shown and

the screen will return to the previous menu.

Answering machine

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

While screening, you can adjust the volume by pressing

or on the handset.

Setting the recording time for messages

1. Press

and scroll to . Press OK.

2. Scroll

Answer Settings

and press OK.

3. Scroll

Recording Time

and press OK.

4. Use

or buttons to set the recording time and

press

Saved

will be shown and the screen

will return to the previous menu.

Call screening

When call screening is turned on and the answer machine takes a call, you can listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person.

Turn call screening on or off

1. Press

and scroll to . Press OK.

2. Scroll

Answer Settings

and press OK.

3. Scroll

Call Screening

and press OK.

4. Use

or buttons to select On or

Off

and

press

Saved

will be shown and the screen

will return to the previous menu.

Recording time

The maximum message time can be 30 seconds, 1 minute, 2 minutes or unlimited.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 55

When New message alert tone is on, the base will beep at regular intervals.

When your BT Sonus 1500 rings, wait for the answer machine to take the call. When the caller begins leaving a message, the display shows

Screening?

. If you want to talk to the caller, press

to take the call. This will stop the recording if it’s

started. Press

to stop screening without talking to

the caller.

New message alert on/off

1. Press

and scroll to . Press OK.

2. Scroll

Answer Settings

and press OK.

3. Scroll

New Msg Alert

and press OK.

4. Use

or buttons to select On or

Off

and press OK.

Saved

will be shown and the screen will return

to the previous menu.

Answering machine

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

You can play back messages with the answer machine turned on or off.

Each message is played back with the day and time of the call announced.

New messages will be played before any old messages, with a beep to show the end of new messages and the beginning of playback of old messages

If there are no messages the display shows

No messages

You can’t delete messages that you’ve not yet played.

Unless you delete a message, it’s automatically saved.

Message playback using the handset

1. Press

and scroll to . Press OK.

Play Messages

is highlighted. Press OK. You will hear if you have messages or not, if you do they will be played.

3. The handset displays the number and name of the caller if available, the date and time it was received and whether the message is new (not been listened to) or old (already listened to). The message is played automatically.

During playback you have the following options:

or to adjust the volume. once to repeat the message. to play the next message.

Delete

or to delete the current message.

Display shows

Deleted

Stop

or to stop playback.

to cancel playback and return

to standby. At the end of playback the handset will return to

standby. The messages are renumbered to take account of any deleted messages.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 57

Delete all old messages

1. Press

and scroll to . Press OK.

2. Scroll

Delete Old Msgs

and press OK.

If there are no old (unplayed) messages, the display shows

No Old Msgs

If there are old messages the display shows

Delete

Old Messages?

Press

Yes

to conﬁrm or No to cancel.

3. The screen will return to the previous menu level.

Using the answering machine at the base

Switching on or off

Press

. The setting will be announced.

Playing back messages

1. Press

. New messages are played ﬁrst.

During playback:

Press

to delete the current message.

Press

once to repeat the message.

Press

twice to play the previous message.

Press

to play the next message.

Memory full

If the caller’s still talking when the memory becomes full the caller hears “Thank you for calling” and the machine will hang up.

You must delete messages before your machine will be able to record new ones. To delete old (played) messages, see opposite or page 58 for instructions.

Answering machine

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

The default setting is Off.

Press to pause and resume playback. Press

to stop playback.

Press

or to adjust the speaker volume

during playback. At the end of playback press

and follow the

voice prompt to press

again to delete all old

messages.

Operating the answer machine with Remote access

With Remote access, you can operate your answering machine from any Touchtone

™

phone, even if you forget to turn on your answer machine before you go out.

Turning remote access on or off

1. Press

and scroll to . Press OK.

2. Scroll

Answer Settings

and press OK.

3. Scroll

Remote Access

and press OK

4. Use

or buttons to turn select On or

Off

and press

Saved

will be shown and the screen will

return to the previous menu.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 59

When Remote access is enabled, you can call in from another phone to listen to your messages and operate your answering machine. You should set a 4 digit system PIN so that other people can’t ring up and listen to your messages.

When Remote access is turned off, the 4 digit system PIN is automatically re-set to 0000.

You should change the 4 digit system PIN from the original setting of 0000 and keep it somewhere safe. To change your system PIN see page 39.

If you enter the system PIN incorrectly three times, the call will end automatically.

If you forget to switch on your answering machine

1. Call your number from another phone and let it ring. After 20 rings the machine will switch on and answer your call.

2. Press

and enter your system PIN when prompted. Play back your messages as shown below in ‘Operating your answering machine remotely’. If you do not choose to switch your answering machine On, it will switch off when the call is ended.

Operating your answer machine remotely

1. Dial your phone number.

2. When you hear your outgoing message, press

and enter your 4 digit system PIN.

3. Follow the voice prompts to: Play main menu Play all messages Skip back during playback

Delete a message during playback Skip forward during playback To turn answer machine on To turn answer machine off

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

You can use up to ﬁve BT Sonus 1500 handsets with your BT Sonus 1500 base to extend your phone system without needing to install telephone extension sockets for each new phone.

You have 60 seconds to complete the registration process.

If registration isn’t successful the ﬁrst time, please try again incase the base registration period ran out of time.

If there are already ﬁve handsets registered to the base, the registration will fail. You must de-register another handset before you can register the new one.

Using additional handsets

If you’ve bought a BT Sonus 1500 multiple pack, any additional handsets come pre-registered to the base. If you’ve bought an additional handset separately, you must register it to your BT Sonus 1500 base before it can be used.

Registering an additional handset

1. Press

, scroll to and press OK.

2. Scroll

Handset

and press OK.

3. Scroll

and press OK.

4. Use the

or buttons to select the base you want

and press

5. Enter the 4 digit system PIN (default=0000) then press

6. The display shows

Press and Hold Find Button

Press and hold the

button on the base until the

base beeps, then release.

7. Immediately, press

on the handset to conﬁrm. The base will go into registration mode for 90 seconds and will beep when sucessful. The handset will automatically be assigned the next available handset number and registration is now complete.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using additional handsets 61

Registering another make of handset to your BT Sonus 1500 base

If you want to register another make of handset (i.e. not a BT Sonus 1500 handset) to your BT Sonus 1500 base then you will need to follow the Registration instructions that came with the handset ﬁrst and then continue with the base part of the registration procedure (as shown in point 6 on page 60). Please note that registering other types of handset will only provide limited compatibility i.e. you may only be able to make and receive calls on the additional handset.

De-register a handset

1. Press

, scroll to and press OK.

2. Scroll

De-register

and press OK.

3. Use the

or buttons to select the handset you

want to de-register and press

4. Enter the 4-digit system PIN (default=0000) and press

5. Display shows

De-register?

Press

Yes

to conﬁrm or

to cancel.

Call another handset

If you have more than one handset registered to the base, you can make internal calls between two handsets.

Making internal calls between handsets

1. Press

and if you have one other handset it

will ring.

2. If you’ve extra handsets, press

then scroll to the

handset you want to call and press

3. Press

to end the call.

Using additional handsets

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Transferring a call

You can transfer an external call to another handset registered to the base.

1. During your call, press

. Your external caller is

put on hold.

2. If you’ve one other handset it will ring. If you have extra handsets, scroll to the handset you want to call and press

3. When the other handset answers you can announce the caller.

4. Press

Switch

to switch between the two callers.

If the other handset doesn’t answer press

Back

return to your original caller.

3-Way conference call

You can hold a 3-way conference call between two internal callers and one external caller

1. During your call, press

. Your external caller is

put on hold.

2. If you have one other handset it will ring. If you have extra handsets, press

then scroll to the

name of the handset you want to call and press

3. When the other handset answers you can announce the call.

4. Press

Conf

to join all callers.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Phone doesn’t work

• Have you activated the batteries correctly? See page 5.

• Check that the mains power is correctly connected.

No dial tone

• Is the telephone cord of the base plugged into the phone socket?

• Check that the mains power is correctly connected.

• Only use the telephone cord supplied with the phone.

Can’t make or receive calls

• Check that the mains power is correctly connected.

• The batteries may need recharging.

• Has there been a power cut? If so, place the handset back on the base for ten seconds and try again. If it still doesn’t work, disconnect the batteries and mains power for ten minutes, then reconnect and try again.

You have a dial tone, but the phone won’t dial out

• If you’re connected to a switchboard, check whether you need to dial an access code, see page 40.

Handset doesn’t ring

• The ringer volume may be switched off, see page 24.

• Check that the mains power is correctly connected.

• Make sure the handset is registered to the base, see page 60.

Help

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

No display

• The batteries may be ﬂat, dead or incorrectly inserted.

• Recharge or replace the batteries

icon ﬂashes

• Make sure the handset is registered to the base, see page 60.

• Check that the mains power is correctly connected.

• Check that the handset is within range of the base.

• If the batteries are low, place the handset on the base/charger to recharge.

icon not scrolling

• Try cleaning the charging contacts.

• Check that the mains power is correctly connected.

You hear the busy tone when you press

• Make sure the handset is in range of the base.

• Another handset registered to your BT Sonus 1500 base may be on the line.

Answering machine doesn’t record any messages

• The memory may be full. Play and delete old messages, see page 56-57.

Answering machine messages have the wrong date and time

• Have you set the date and time? See page 35.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Help 65

Can’t access your messages from another phone

• Have you changed the system PIN code? See page 39. Always keep a note of the new PIN code in a safe place.

• Has Remote access been disabled? To enable Remote access, see page 58.

No Caller Display number/name displayed

• Have you subscribed to a Caller Display service from your network provider? See page 43.

• The caller may have withheld their number.

• An exact name/number match was not found in your contacts. Check that you’ve stored the full STD dialling code.

Can’t register a handset to a base

• You can register up to ﬁve handsets to your BT Sonus 1500 base and you can register your BT Sonus 1500 handset to up to four bases. Check that you’ve not exceeded the limits.

• Check that you’ve entered the correct PIN number (default PIN 0000).

• Check that you’re at least one metre away from other electrical equipment to avoid interference when registering.

Help

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Base unit does not ring, but the lights are on

• Have you connected the telephone line correctly?

• Is the base ringer set to off?

• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still have problems.

Buzzing noise on my phone or on other electrical equipment nearby

• Sometimes your BT Sonus 1500 can interfere with other electrical equipment if it’s placed too close. We recommend that you place your BT Sonus 1500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

Customer Helpline

If you’re still having problems, call us on 0800 218 2182* or go to www.bt.com/producthelp

General sales enquiries

• BT Residential lines – call 150. BT Business lines – call 152.

• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).

• Additional handsets are available from the Helpdesk on 0800 218 2182*.

Billing enquiries

Please see the phone number shown on your BT bill.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

67General information

Important

This equipment is not designed for making emergency phone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Replacing the handset batteries

After a time, you might ﬁnd that the handset batteries run out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

1. Open the battery compartment cover.

2. Lift the battery out and remove the batteries. Replace with two new AAA Ni-MH 900mAh rechargeable batteries.

3. Replace the battery compartment cover.

Battery

Manufacturer Model Rating

BYD H-AAA900A-LH21 900 mAH

Caution

Don’t immerse batteries in water, throw them into a ﬁre or dispose of them with ordinary domestic refuse. BT accepts no responsibility for damage caused to your BT Sonus 1500 by using any other types of batteries. There is a risk of explosion if incorrect batteries are ﬁtted.

Safety information

• Only use the power supply suitable for the BT Sonus

1500. Using an unauthorised power supply will invalidate your guarantee and may damage the phone. The item code for the base mains power supply is 048611 . If you’ve bought a multiple pack, the item code for the charger mains power supply is 048610.

• Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the BT Sonus 1500 Helpline on 0800 218 2182*.

• Don’t open the handset (except to replace the handset batteries) or the base. This could expose you to high voltages or other risks. Contact the Helpline on 0800 218 2182* for all repairs.

• If the keypad is locked, it is NOT possible to make calls, except to 999 and 112 emergency numbers.

• Radio signal transmitted between the handset and base may cause interference to hearing aids.

• It is recommended that advice from a qualiﬁed expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker ﬁtted you check with a medical expert before using this product.

• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close.

• It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

General information

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

• Never dispose of batteries in a ﬁre. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

• Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

• Do not stand your product on carpets or other surfaces which generate ﬁbres, or place it in locations preventing the free ﬂow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to ﬁre, explosive or other hazardous conditions.

• There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment, treat any hazardous substances and avoid the increasing landﬁll.

Product disposal instructions for residential users

When you’ve have no further use for this equipment, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

General information 69

Guarantee

Your BT Sonus 1500 is guaranteed for a 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Sonus 1500 or any component thereof, (other than batteries), which is identiﬁed as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

Guarantee conditions

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee doesn’t cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period

Prior to returning your product, please read the Help section beginning on page 63 or contact the BT Sonus 1500 Helpline on 0800 218 2182*. Additional answers to frequently asked questions are available from www.bt.com/producthelp

In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference Authorisation (FRA) number and instructions for replacement or repair. Please note you will need the FRA number before returning the product. This does not affect your statutory rights.

Outside of the 12 month guarantee period

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s recommended repair agent Discount Communications on 0800 980

8999 or a local qualiﬁed repairer.

Returning your phone

If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries.

General information

If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Sonus 1500 has a REN of

1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Any additional handsets and chargers that you register have a REN of 0.

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of switchboard, however in the event of any difﬁculties, consult your switchboard Service Provider.

Recall (R)

Recall is used when connected to certain switchboards/ PBXs and some BT Calling Features, or those services available via your network provider. The BT Sonus 1500 supports time break recall but not earth loop recall.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Declaration of Conformance

Hereby, Vtech declares that this BT Sonus 1500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

If you would like a copy of the Declaration of Conformance, please visit www.bt.com/producthelp

For your records

Date of purchase:

Place of purchase:

For guarantee purposes, proof of purchase is required, so please keep your receipt.

Enter your base system PIN code here:

[ / / / ]

Ofﬁces worldwide

The services described in this publication are subjec t to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Available in other formats including braille, large print or audio CD. If you would like a copy, please call 0800 218 2182*

BT Sonus 150 0 (01/12) Issue 2

BT Sonus 1500 Quick Setup And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual