Quick set-up and user guide
Home Phone with
Answering Machine
Sonus 1500
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Important – please read first2
• Only use the line cord, power supply and rechargeable batteries supplied with
your phone.
• Make sure that the power supply is connected to a known working socket.
• Connect your phone to the power supply and allow the batteries to charge for
24 hours before connecting the line cord to your telephone socket.
• To make sure you get the best range and reception from your handset, avoid
interference by placing the base unit away from large metal objects such as
fridge freezers and microwave ovens or electronic products such as computers
and TVs.
Answering machine – handy hint
Make sure that the telephone is set to Answer and record and that the Ring delay
is set to answer before any voicemail service i.e. BT Answer 1571, or similar.
The default setting is five rings. If you want to change this, please see page 53.
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
3
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Check box contents
Handset Base
Telephone line cord
(pre-installed)
Handset Charger
Mains power adaptor
(item code 048610)
2x AAA Ni-MH 900mAh
rechargeable batteries
(already in handset)
Mains power adaptor
(item code 048611)
2x AAA Ni-MH 900mAh
rechargeable batteries
(already in handset)
IMPORTANT
Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this
product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts
no responsibility for damage caused to your BT Sonus 1500 if you use any other type of batteries.
Contents for each additional handset (multipacks only)
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Where to put your phone
• Place the base within 3
metres of a mains power
socket and 2 metres of a
phone socket so the cables
will reach.
• Make sure it’s at least a
metre away from other
electrical appliances to avoid
interference.
• Don’t place the phone or
base in a bathroom or other
humid area.
• The product works by
sending radio signals
between the handset and
base. The strength of the
signal depends on where you
position the base. Putting it
as high as possible can help
give you the best signal.
IMPORTANT
• Don’t connect the phone line
to a phone socket until the
handset is fully charged.
• The base station should
be plugged into the mains
power socket all the time.
1. Plug the mains power
adaptor with the blue
ring on the connector
into the base, with the
cable clipped in the
groove provided.
2. Plug the other end
of the power adaptor
into the wall power
socket and switch on.
Quick set-up guide4
1 Plug in
The telephone line cord is pre-installed but don’t
plug the other end into the wall socket yet.
1
2
Quick set-up guide 5
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Talk/Standby time
Under ideal conditions, the
handset batteries should give
up to 15 hours talk time or
150 hours standby on a single
charge. (This doesn’t mean you
can unplug the base or leave
the handset for this length of
time without charge).
Please note that new NiMH
rechargeable batteries don’t
reach full capacity until
they’ve been in normal use
for several days.
Battery low warning
If the
icon is flashing in the
display and you hear a warning
tone every minute during a call,
you’ll need to recharge your
handset before you can use it.
Quick set-up guide 5
2 Charge
1. Activate the batteries by pulling the plastic tab
away from the back of the handset.
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
2. Place the handset on the base to charge.
3. After 24 hours, plug the phone line cord into the
phone wall socket.
IMPORTANT
Charge the handset batteries for 24 hours or your
phone might not work.
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Quick set-up guide6
Battery performance
• To keep the batteries in the
best condition, leave the
handset off the base for a
few hours at a time.
• Running the batteries right
down at least once a week
will help them last as long
as possible.
• After charging your handset
for the first time, subsequent
charging time for the
batteries is approximately
6–8 hours.
• The charge capacity of
rechargeable batteries will
go down over time, which
will reduce the talk and
standby time. Eventually
they’ll need replacing.
For details on how to get
replacement batteries, call
the help team on 0800
218 2182*.
1
Set up your additional handsets (multipacks only)
1. For additional handsets and chargers: plug the
mains power adaptor connector into the back of the
charger and plug the other end into the mains wall
socket and switch on the power.
2. Activate the batteries as explained on page 5.
3. Place the handset on the charger to charge for
24 hours.
If you ever need to remove the batteries, simply
slide open the battery compartment cover and
ease out the batteries.
Quick set-up guide 7
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
3 Go!
Your BT Sonus 1500 is now ready
for you to use
• For help setting the date and time, go to page 35.
• For instructions on making a call, go to page 18.
• For help personalising your phone’s settings, go to
page 35.
• For instructions on using the answer machine, go to
page 50.
Or, you may find the answer in the Help section
on page 63 or see our online frequently asked
questions at www.bt.com/producthelp
Alternatively, call the Helpline on 0800 218 2182*
* Calls made from within the UK mainland network are free. Mobile and
international call costs may vary.
Quick set-up guide 7
Using your BT Sonus 1500
on a broadband line?
If so, you need to fit an ADSL
microfilter between the
phone line cord and the
phone socket. You can get
BT ADSL microfilters from
www.bt.com/shop
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
8 In this guide
Getting to know your phone
Handset buttons ..............................12
Handset display / display icons .........14
Base ................................................15
Finding your way around your phone 16
Menu map .......................................17
Using the phone
Switching the handset on or off ........18
Making an external call ....................18
Preparatory dialling .........................18
Ending a call ....................................18
Receiving a call ................................18
Call Waiting .....................................19
Earpiece volume ..............................19
Mute ...............................................20
Handsfree .......................................20
Making a handsfree call....................20
Answering a call handsfree ...............20
Switch to handsfree during a call ......21
Redial list ........................................21
Redial a number ..............................21
Store a number from the redial list
to your contacts ...............................22
Delete a number from the redial list ..22
Delete the entire redial list ................22
Voicemail (BT 1571) .........................23
Keypad lock .....................................23
Handset ringer on/off ......................24
Finding a handset (paging) ...............24
Contacts
Store a name and number ................25
Character map .................................25
View an entry ..................................26
View contacts capacity .....................26
Dial an entry ....................................26
Edit an entry ....................................27
Delete an entry ................................27
Delete all entries ..............................28
Edit a call group name ......................28
Change a call group ringtone ............29
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
In this guide 9
Speed dial .......................................29
Copy a contact entry to a speed
dial button ......................................29
Delete a speed dial entry ..................30
Edit a speed dial entry ......................31
Dial a speed dial entry ......................31
Sound
Handset ringer melody for
external calls ...................................32
Handset ringer melody for
internal calls ....................................32
Setting the ringer volume .................33
Setting quiet mode ..........................33
Handset tones on/off .......................34
Base ringer melody ..........................34
Settings
Handset settings ..............................35
Set the date and time format ............35
Set the date and time .......................35
Main menu display format ................36
Handset name .................................36
Screensaver .....................................36
Contrast ..........................................37
Select base ......................................37
Auto answer ....................................37
Reset handset ..................................38
Handset ring priority ........................38
Change system PIN ..........................39
PBX access code ..............................39
Reset base .......................................40
Alarm clock
Setting an alarm ..............................41
Stopping the alarm when it rings ......42
Calls lists
Caller Display ...................................43
Calls list ...........................................43
Viewing call details ..........................43
Dial from the Calls list .......................44
Copy a Calls list number to
your contacts...................................44
Delete an entry in the Calls list ..........44
In this guide
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
10
Delete entire Calls list .......................45
Calls list type ...................................45
New call alert ..................................45
BT Services
Pre-stored BT Services numbers .......46
Calling the BT Sonus 1500 helpdesk . . 46
Calling BT 118 500
(Directory Enquires) .........................46
Using Call divert ...............................47
Using Call Waiting ............................47
Using Anonymous call reject .............48
Using Ring back ...............................48
Using Reminder call .........................48
View/edit a BT services number ........49
Enter a new service number ..............49
Answering machine
Using the answering machine from
the handset .....................................50
Switching the answering machine
on or off ..........................................50
Outgoing messages..........................51
Recording your own
outgoing message ...........................51
Checking or deleting your
outgoing message ...........................51
Select male or female outgoing
message voice .................................52
Recording a memo ...........................52
Answer settings ...............................53
Answer delay ...................................53
Setting the recording time
for messages ...................................54
Call screening ..................................54
Turn call screening on/off .................54
New message alert on/off ................55
Message playback using the handset 56
Delete all old messages ....................57
Using the answering machine at
the base ..........................................57
Switching on or off ..........................57
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
In this guide 11
Playing back messages .....................57
Operating the answer machine with
Remote access .................................58
Turning remote access on or off ........58
Operating your answering
machine remotely ............................59
Using additional handsets
Registering an additional handset .....60
De-register a handset ......................61
Making internal calls
between handsets ............................61
Transferring a call .............................62
3-Way conference call ......................62
Help ...............................................63
General information
Safety information ...........................67
Cleaning ..........................................68
Environmental .................................68
Product disposal instructions ............68
Guarantee .......................................69
Technical information .......................70
Connecting to a switchboard ............70
Recall (R) .........................................70
R&TTE .............................................70
Declaration of Conformance .............70
For your records ...............................70
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
12 Getting to know your phone
Handset buttons
(Up) Redial
In standby, press to open and scroll through the Redial list, see page 21.
In talk mode, press to increase the earpiece volume.
In menu mode, press to scroll up through the options.
Left option button
Press to open the option displayed on the screen.
In answering machine mode, deletes the current message.
OK
Press to accept current selection.
Talk
In standby mode, press to make and receive calls, see page 18
or press twice to activate handsfree mode.
In talk mode, press to switch handsfree on and off, see page 21.
Left
When entering text, press to move the cursor left.
Press to scroll left on the main menu screen.
1
In standby, press and hold to dial BT 1571 or your network’s voicemail service.
*
Press and hold to turn the ringer on or off.
R (Recall)
For use with some BT Calling Features and when connected to a switchboard/PBX.
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Getting to know your phone 13
Right option button
In standby, press to enter the
Contacts
menu.
In sub-menus, press to open the option displayed on the screen.
In answering machine mode, stops message playback.
End call / on or off
Press to end a call.
In standby, press and hold to switch the handset on or off, see page 18.
In menu mode, press to return to standby.
Right
When entering text, press to move the cursor right.
Press to scroll right on the main menu screen.
(Down) Calls
In standby, press to open and scroll through the Calls list, see page 43.
In talk mode, press to decrease the earpiece volume.
In menu mode, press to scroll down through the options.
#
Press and hold to lock or unlock the keypad.
Intercom
Use to make internal calls, see page 61.
Getting to know your phone
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
14
Handset display
Shows handset battery status. More bars
means more charge.
Scrolls when the handset is charging.
Empty frame flashes when it needs recharging.
Shows signal strength. More bars mean
better signal.
Flashing – to warn you are moving out of range.
Off – out of range or cannot connect to the
base selected.
On – during a call.
Flashing – incoming call.
On – missed call in the Calls list.*
On – handsfree speaker on.
On – voicemail (BT 1571) message received.
On – answering machine on.
Off – answering machine off.
Memory full
shows if memory is full
Mute on
On – alarm is set.
Flash – alarm time has been reached.
Off – alarm off.
The keypad is locked.
Handset ringer is switched off.
Handset display icons
Handset 1
1 New Call
1 New Msg
03:42pm 01/01
Menu Names
Time Date
Handset name and number
* You need Caller Display for this to work and you must subscribe to your network provider. A fee may be payable.
Find out more at www.bt.com/callingfeatures
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Getting to know your phone 15
Base
Answer On/Off
Press to turn the
answering machine
on or off.
Find
Press to ring all
registered handsets,
helpful for finding
a missing handset,
see page 24.
Also used during the
registration process,
see page 60.
Delete
Press once to delete
the message
during playback.
In idle mode press and
hold to delete
all old messages.
Skip<<
Press once to repeat
playing the current
message from the
beginning. Press
twice to skip
backward to play the
previous message.
Vol-
Decrease speaker
volume during
message playback.
Decrease base
ringer volume.
Vol+
Increase speaker
volume during
message playback.
Increase base
ringer volume.
Stop
Press to stop the
message during
playback.
Skip>>
Press to skip a message
during playback.
Play
Press once to play new
message.
Getting to know your phone
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
16
Finding your way around your phone
Your BT Sonus 1500 has an easy to use menu system.
Each menu has a list of options, which you can see on the menu map opposite.
When the handset is switched on and in standby:
1. Press the
Menu
option button to open the main menu.
2. Use
,
,
or buttons to scroll through and highlight the
available options.
3. When the menu you want is highlighted, press the
OK
option button to select
or the
Back
button to return to the previous screen.
To exit a menu and return to standby, press
.
If no buttons are pressed for 30 seconds, the handset returns to
standby automatically.
Handset 1
1 New Call
1 New Msg
03:42pm 01/01
Menu Names
Left option button
Press to select the option
displayed on the screen
above the button.
Right option button
Press to select the option
displayed on the screen
above the button.
Navigation buttons
Scroll left and right.
Scroll up and down.
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Getting to know your phone 17
Contacts
If empty: New Entry
Capacity
If entries: <New Entry>
Entries listed
alphabetically
Settings
Date & Time
Display
Handset
Base
Alarm clock
Alarm 1
Alarm 2
Alarm 3
Alarm 4
Alarm 5
Sound
Handset Ringer
Base Ringer
Advisory Tones
Answer machine
Play Messages
Delete Old Msgs
Answer On/Off
OGM Voice
Outgoing Message
Record Memo
Answer Settings
BT Services
Helpdesk
BT118500
Diverts
Call Waiting
Anon Call Rej
Ringback
Reminder Call
<Empty>
<Empty>
<Empty>
Menu Map
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
18
When you make a call, the light
on the base flashes.
Call timer
Your handset will automatically
time your outgoing calls. The
handset shows the length of
time both during and for a few
seconds after your call.
Out of range warning
When the handset is out
of range of the base, the
icon flashes.
If you move out of range when
you’re on a call, you’ll lose your
connection. The handset will
automatically re-connect to
the base when you move back
within range.
Switching the handset on or off
To switch off
1. Press and hold
. You will be prompted to switch
off handset. Press
Yes
to switch the handset off.
To switch on
1. Press and hold
.
Making an external call
1. Press
. is displayed.
2. When you hear the dial tone, dial the number.
Preparatory dialling
1. Dial the number first. If you make a mistake press
Clear
to delete the last digit.
2. Press
to dial.
Ending a call
1. Press
.
Receiving a call
When you receive a call, the phone rings. If you’ve
got a Caller Display service, the display shows the
caller’s number if it’s available or the caller’s name
if it matches an entry in your contacts list.
Using the phone
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Using the phone 19
Auto answer
If auto answer’s set to ON you
can answer a call by lifting the
handset off the base.
If auto answer’s set to OFF,
you’ll need to lift the handset
off the base and press
too.
Auto answer ON is the default
setting. See page 37.
To switch your call waiting
service on or off, see page 47.
If you don’t have a Caller Display service, the screen
shows
External call
.
1. Press
to accept the call.
Call Waiting
If you’ve got a Call Waiting service and it is switched
on, your BT Sonus 1500 will alert you to a second
incoming call if you’re already engaged on an
external call.
1. You’ll hear the call waiting tone and the display
will show the number of the caller, or the name if it
matches an entry in your contacts.
2. Press
to answer the new call and your first caller
is put on hold.
3. Press
to toggle between the two callers.
4. Press
to hang up the current call.
Earpiece volume
During a call, you can adjust the handset earpiece
volume. There are five levels.
1. Press
or to increase or decrease the
volume.
Using the phone
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
20
During a handsfree call,
press or to change
the loudspeaker volume.
Mute
During a call, you can talk to someone nearby
without your caller hearing.
1. During a call, press
Mute
. The display shows
Mute On
and your caller can’t hear you.
2. Press
Mute Off
to return to your caller.
Handsfree
Handsfree lets you talk to your caller without
holding the handset and means that other people
in the room can listen to your conversation over the
loudspeaker.
Making a handsfree call
1. Dial the number then press
twice. is displayed.
You hear your call over the handset loudspeaker.
Press
to switch the call between the earpiece and
the loudspeaker.
2. Press
to end the call.
Answering a call handsfree
When the phone rings:
1. Press
. The call is transferred to the handset
loudspeaker.
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
Using the phone 21
Switching to handsfree during a call
1. During a call, press
to put the call on the
loudspeaker. To switch handsfree off and return the
call to the earpiece, press
again.
Redial list
Up to the last 20 telephone numbers called are
saved in the redial list. Once 20 numbers are stored
and another number is entered, the oldest number
in the list is deleted. You can choose any of the
numbers in the redial list to call, delete or store in
your contacts.
Redial a number
1. Press
and a list of the most recent numbers
called is displayed.
2. Press
to highlight the number you want and
press
Option
.
3. Scroll
to highlight
Call Number
then press OK.
The number will be dialled.
To view the details of the
number, press
Option, Details
is
highlighted, press OK.
Using the phone
If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp
22
Store a number from the redial list to
your contacts
1. Press
. Scroll to highlight the number you
want and press
Option
.
2. Scroll
to highlight
Store Number
and press OK.
3. Enter the name for the contact using the keypad and
press
Save
. The display will show
Saved
and the
entry will now be saved in your contact lists.
Delete a number from the redial list
1. Press
. Scroll to highlight the number you
want to delete and press
Option
.
2. Scroll
to highlight
Delete Entry
and press OK.
3. The display shows
Delete?
Press
Yes
to confirm.
The number will be deleted.
Delete the entire redial list
1. Press
. Scroll . The last number you dialled
is highlighted. Press
Option
.
2. Scroll
to highlight
Delete All
and press OK.
3. The display shows
Delete All?
Press
Yes
to confirm.
The number will be deleted.
For help with entering names,
see page 25.
If you make a mistake when
naming storing a number from
the redial list, press
Clear
.
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