Bt REVEAL User Manual

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Page 1

User Guide

BT Reveal

Page 2

•

Streamline design with sleek black finish and blue fading downlight.

•

Black and white, full graphic, inverse display.

• Integrated answering machine with up to 20 minutes digital recording time.

• 255 Name and number phonebook to store all your contact numbers for easy dialling.

• Copy the whole phonebook or individual entries to and from your mobile phone SIM card.

• Send and receive text messages* (with T9 predictive text).

• Caller Display lets you see who’s calling and your phone stores details of the last 50 callers in a Calls list*.

• Register up to 5 GAP compatible handsets to the base without the need for additional wiring.

• Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors (in ideal conditions).

* You must subscribe to your network provider’s Caller Display or Call

Waiting service for these features to work. A quarterly fee may be payable.

Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Welcome…

to your BT Reveal Digital Cordless Telephone and Answering Machine

Page 3

3Section

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your BT Reveal please contact the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com. Alternatively, you may find the answer in ‘Help’ at the back of this guide

Got everything?

•

BT Reveal handset

•

BT Reveal base

•

2 x AAA NiMH rechargeable batteries

•

Mains power adaptor (item code 032763)

•

Reveal cleaning cloth

•

Telephone line cord

Page 4

Getting started

Location . . . . . . . . . . . . . . . . . . . . . 7

Setting up . . . . . . . . . . . . . . . . . . . . 7

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . 10

Standby display . . . . . . . . . . . . . . . 12

Handset display icons . . . . . . . . . . 12

Base buttons and LEDS . . . . . . . . . 13

Navigating the menus . . . . . . . . . . 14

Character map. . . . . . . . . . . . . . . . 15

Menu map . . . . . . . . . . . . . . . . . . . 16

Using the phone

Switch the handset power on/off . . 17

Make an external call . . . . . . . . . . . 17

Preparatory dialling . . . . . . . . . . . . 17

End a call. . . . . . . . . . . . . . . . . . . . 17

Receive a call. . . . . . . . . . . . . . . . . 17

Earpiece/receiver volume . . . . . . . 18

Secrecy . . . . . . . . . . . . . . . . . . . . . 18

Handsfree . . . . . . . . . . . . . . . . . . . 19

Make a call in handsfree. . . . . . . . . 19

Answer a call in handsfree . . . . . . . 19

Switch to handsfree during a call . . 19

Redial/Dialled Calls list. . . . . . . . . . 20

Redial a number from the

dialled calls list . . . . . . . . . . . . . . . 20

Copy a number from the redial

list to the phonebook . . . . . . . . . . . 21

Send a text message to a

redial number . . . . . . . . . . . . . . . . 21

Delete a redial number . . . . . . . . . 22

Delete all redial numbers . . . . . . . . 22

Keypad lock. . . . . . . . . . . . . . . . . . 22

Paging. . . . . . . . . . . . . . . . . . . . . . 23

255 Name and

number phonebook . . . . . . . . . . . . 23

Store a name and number . . . . . . . 23

View/check details for an entry. . . . 24

Dial an entry . . . . . . . . . . . . . . . . . 24

Edit a name and number . . . . . . . . 25

Delete a name and number . . . . . . 25

Delete the entire phonebook . . . . . 26

Send a text message to a

phonebook number . . . . . . . . . . . . 26

Copy to or from a SIM card . . . . . . 27

Handset settings

Handset ringer. . . . . . . . . . . . . . . . 28

Battery save . . . . . . . . . . . . . . . . . 28

Handset name . . . . . . . . . . . . . . . . 29

Keypad beeps . . . . . . . . . . . . . . . . 30

Auto talk . . . . . . . . . . . . . . . . . . . 30

Base settings

Base ringer . . . . . . . . . . . . . . . . . . 31

Dial mode . . . . . . . . . . . . . . . . . . . 31

Backlight . . . . . . . . . . . . . . . . . . . 32

System PIN code . . . . . . . . . . . . . . 33

Date and time settings

Set the time and date . . . . . . . . . . 34

Appointment reminder. . . . . . . . . . 34

Set/edit an appointment alarm. . . . 34

Delete an appointment alarm . . . . 35

Silence an appointment alarm . . . . 36

Set the alarm . . . . . . . . . . . . . . . . . 36

Silence the alarm . . . . . . . . . . . . . . 37

Display clock . . . . . . . . . . . . . . . . . 37

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

In this guide

Page 5

Answering machine

Setting up the

answering machine . . . . . . . . . . . . 38

Switch the answering

machine ON/OFF . . . . . . . . . . . . . . 38

Answer delay . . . . . . . . . . . . . . . . . 39

To change the answer

delay setting . . . . . . . . . . . . . . . . . 39

To switch message alert on/off . . . . 39

Outgoing messages . . . . . . . . . . . . 40

Record your own

outgoing message . . . . . . . . . . . . . 40

Check your outgoing message . . . . 41

Select the outgoing message

answer mode . . . . . . . . . . . . . . . . . 41

Re-instate the pre-recorded

outgoing message . . . . . . . . . . . . . 41

Using the answering machine. . . . . 42

Message playback . . . . . . . . . . . . . 42

Deleting all messages . . . . . . . . . . 43

Record a memo . . . . . . . . . . . . . . . 43

Call screening . . . . . . . . . . . . . . . . 44

Remote access. . . . . . . . . . . . . . . . 45

Change the remote access

PIN code . . . . . . . . . . . . . . . . . . . . 45

Switch your answering machine

on remotely . . . . . . . . . . . . . . . . . . 45

To check for messages

. . . . . . . . . . 46

Operating your answering

machine remotely . . . . . . . . . . . . . 46

BT Caller Display

Calls list. . . . . . . . . . . . . . . . . . . . . 47

Accessing the Missed/Received

Calls list . . . . . . . . . . . . . . . . . . . . 48

View and dial from any of the

Calls lists . . . . . . . . . . . . . . . . . . . . 48

Copy a Calls list number to the

phonebook . . . . . . . . . . . . . . . . . . 48

Send a text message to a

Calls list number . . . . . . . . . . . . . . 49

Delete a Calls list number . . . . . . . 50

Delete the entire Calls list . . . . . . . 50

BT Calling Features

BT Helpdesk . . . . . . . . . . . . . . . . . 51

BT 118 500 . . . . . . . . . . . . . . . . . . 51

Call Divert On/ Off/Check . . . . . . . 51

Call Waiting On/ Off/Check . . . . . . 52

Add a service . . . . . . . . . . . . . . . . . 52

Edit a service . . . . . . . . . . . . . . . . . 52

Check details of a service. . . . . . . . 53

Delete a service/entire service list . 53

Text messaging

Subscribe to the text

messaging service . . . . . . . . . . . . . 54

Cost of the fixed line service . . . . . 54

Send a text message . . . . . . . . . . . 54

Entering text . . . . . . . . . . . . . . . . . 57

Setting the text entry mode . . . . . . 57

Standard text entry . . . . . . . . . . . . 58

Writing tips for standard

text entry. . . . . . . . . . . . . . . . . . . . 58

Predictive (T9) text entry . . . . . . . . 59

Writing tips for predictive

text entry. . . . . . . . . . . . . . . . . . . . 59

Receiving and reading text

messages . . . . . . . . . . . . . . . . . . . 60

Read, edit and send messages

stored in Drafts or Outbox . . . . . . . 62

Text messaging templates . . . . . . . 64

To edit/delete a template . . . . . . . . 64

Service Centre numbers . . . . . . . . . 65

5In this guide

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 6

Adding or changing Service

Centre numbers. . . . . . . . . . . . . . . 65

Select a Send Service

Centre number . . . . . . . . . . . . . . . 66

Personal user areas . . . . . . . . . . . . 67

Set a personal user area. . . . . . . . . 67

How callers send a text to a

personal user area . . . . . . . . . . . . . 68

Delete a user area . . . . . . . . . . . . . 68

Text notification On/Off . . . . . . . . 69

Message alert beeps On/Off. . . . . . 70

Predictive text On/Off . . . . . . . . . . 71

Using additional handsets

Registering a handset . . . . . . . . . . 72

De-register a handset . . . . . . . . . . 73

Internal calls . . . . . . . . . . . . . . . . . 73

Transferring calls . . . . . . . . . . . . . . 74

3-Way Calls . . . . . . . . . . . . . . . . . 74

Help . . . . . . . . . . . . . . . . . . . . . . . 75

General information

Replacing the handset batteries . . . 82

Safety information . . . . . . . . . . . . . 83

Cleaning . . . . . . . . . . . . . . . . . . . . 83

Environmental . . . . . . . . . . . . . . . . 83

Product disposal instructions . . . . . 84

Guarantee . . . . . . . . . . . . . . . . . . . 84

Returning your phone . . . . . . . . . . 85

Technical information. . . . . . . . . . . 85

How many telephones can I have? . 85

R&TTE . . . . . . . . . . . . . . . . . . . . . 85

Declaration of Conformance . . . . . 86

Connecting to a switchboard . . . . . 86

Inserting a pause . . . . . . . . . . . . . . 86

Recall . . . . . . . . . . . . . . . . . . . . . . 86

6 In this guide

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 7

WARNING

Do not place your BT Reveal i

n the bathroom or other

umid areas.

Handset range

The BT Reveal has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly.

With the base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The

icon on your handset

indicates when you are in range.

When you move out of range of the base, the out of range tone (2 beeps) will sound every 10 seconds. This tone is repeated until you move back into range. If you do not move back into range you risk your call being disconnected.

IMPORTANT

The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power and telephone cables supplied with the product.

For instructions on how to install new batteries, see page 82.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Location

You need to place your BT Reveal within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Reveal works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power cord into the socket marked

‘Power’ on the underside of the base and connect the other end to the mains power wall socket. When correctly connected you will hear two beeps and the blue downlight will come on.

2. Remove the battery guard tab from the bottom of

the handset.

Getting started

Page 8

Talk/Standby time

In ideal conditions, fully charged h

andset batteries should give

bout 10 hours talk time or 100 hours standby time on a single 24 hour charge. The base must remain plugged in to the mains and switched on at all times.

Note that new batteries do not reach full capacity until they have been in normal use for several days.

Battery low warning

If the handset has 15 minutes or less talk-time remaining the

symbol will flash in the display. If you are on a call, you will hear 2 warning beeps every 30 seconds to alert you. You will need to recharge the handset before you can use it again.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.

Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New batteries are available from the BT Reveal Helpline on 0870 605 8047.

For instructions on how to install new batteries, see page 82.

After charging your handset for the first time, subsequent charging time is about 6–8 hours a day.

Please note it is normal for rechargable batteries and the handset to become warm during charging.

8 Getting started

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

3. Place the handset on the base to charge (as shown) for at least 24 hours. You will hear a double beep to confirm the handset is sitting correctly and the time will illuminate on the back of the handset.

4. After 24 hours, plug one end of the telephone line cord into the socket marked ‘Line’ on the underside of the base and the other end into the telephone wall socket.

When your product is first powered up, you will see the following 3 welcome screens:

If you select,

Later

, the second welcome screen, Record Outgoing Message? will appear (You can set the time and date later, see page 34).

If you select

Now

, you can set the time and date so they appear on the handset displays and can be recorded with each answering machine message you receive:

i) The current time setting is highlighted. Enter the

correct time in 24-hour format, e.g. for 9:24pm press

2, 1, 2, 4 then press DOWN.

12:34PM

Later

Now

Set Time

& Date?

Page 9

ii) The current date setting is highlighted.

Enter the correct date using 2 digits for the day/month/year, e.g. for 6th May 2006 press

then

press

DOWN.

iii) The current time format is highlighted. Press

LEFT

or RIGHT to display either

12 Hour

24 Hour

then press

Save.

Please Wait

is displayed,

followed by the second welcome screen.

If you select

Later

, the third welcome screen will

appear or select

Now

if you wish to record your outgoing message. The tape icon will appear and you will be prompted to record your outgoing message. Press

Save, to save it.

If you select

Yes

, a text message will automatically be sent with the word Register to telephone number 00000 and you will be registered to BT’s text messaging service.

If you select

, the display will return to the standby screen.

Your BT Reveal is ready for use

9Getting started

If you subscribe to a Caller Display Service from your n

etwork provider the time will

e set when you receive your

first call.

The default time setting is 12:01pm. The default date setting is 1st January 2006 (01/01/06).

The 3 welcome screens will be displayed every time the base is unplugged and then switched back on again.

If you record your own outgoing message it will replace the pre-recorded outgoing message. You can reinstate the pre-recorded outgoing message, see page 41.

If you select

Later

, the pre-recorded outgoing message will be used. If you wish to record your own outgoing message, see page 40.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Later

Now

Record Outgoing

Message?

Yes

Text Messaging?

If you select No, you can register for text messaging at another time, see page 54.

Page 10

ABC

DEF

GHI

JKL MNO

TUV

PQRS

WXYZ

Names

Handset 1

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Getting to know your phone

Inverse black and white display

Backlight comes on when a

button is pressed and stays on

until 30 seconds after last button

press. Backlight comes on when

receiving an incoming call.

*/Temporary change of dial

mode/ Ringer On/Off

In standby mode, press and hold

to switch the handset ringer

on/off,

page 28. In talk mode, if

set to Pulse dialling, press to

temporarily switch to tone

dialling,

page 32.

Keypad backlight

Switches on when the handset is

lifted from the base, when any

button is pressed or a

call/message is received. Switches

off if there are no further button

presses for 30 seconds or if the

handset is placed back on

the base.

R (recall)

In talk mode, use to insert a Recall

into the dialling sequence. R is

displayed. For use with a

switchboard/PBX and certain BT

Calling F

eatures,

page 51.

Handset buttons

Earpiece

Navigation buttons

Scroll UP, DOWN, LEFT, RIGHT.

Alphanumeric keypad

Use to enter characters/digits.

#/ Change case/ Key lock

Press and hold to lock the keypad, page 22.

Arrow used for changing between upper and lower case,

page 57. # for changing text entry modes, page 57.

BT Services

Press to access the BT Calling features services list,

page 51.

Handset microphone

Page 11

ABC

DEF

GHI

JKL MNO

TUV

PQRS

WXYZ

Names

Handset 1

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Option button (left)

In standby mode, press to open

the menu,

page 14.

In menu mode, press to confirm a

display option.

UP Navigation Button

Redial list/Volume +/Scroll Up

In standby mode, press to access

the redial list,

page 20.

In talk mode, press to increase the

handset receiver volume,

page 18.

Use to scroll up through menu

options, phonebook entries and

the calls list

LEFT Navigation Button

Scroll Left/ Int (internal call)

In standby mode, use to make an

internal call,

page 73.

In menu mode, press to view

options to the left, when the <

symbol is displayed.

In entry mode, press to move the

cursor back through

digits/characters.

Talk / Handsfree (with backlight)

In standby mode, press to make or

receive calls,

page 17.

In talk mode, press to switch

handsfree mode on/off,

page 19.

Option button (right)

In standby mode, press to open the phonebook names,

page 23.

In talk mode, press to switch

secrecy on/off, page 18. In menu mode, press to go back to the previous screen, press repeatedly to exit to standby mode.

RIGHT Navigation Button

Scroll right/ Messaging Inbox

In standby mode, press to open the Messaging Inbox,

page 60.

In menu mode

, press to view options to the right, when the > symbol is displayed. In entry mode, press to move the cursor forward through digits/characters.

DOWN Navigation Button

Calls list/Volume -/Scroll Down

In standby mode, press to access the calls list,

page 47.

In talk mode, press to decrease

the handset receiver volume, page 18. Use to scroll down through menu options, phonebook entries and the calls list

End call/ Exit/ Power On/Off

At any time press to exit and return to Standby. In standby mode, press and hold to switch the handset power off,

page 17. When switched off, press to switch

the handset power on,

page 17.

In talk mode

, press to end a call,

page 17.

Handset buttons continued

Getting to know your phone

Page 12

Displayed on top line of screen

Battery levels

Shows handset battery status.

Fully Charged

2/3 Charged

1/3 Charged

No Charge (flashing)

Handset in use

Displayed when a call is being received or in progress.

Handset not in use

Displayed when the handset is not in use (on base).

Answering machine

Displayed when answering machine is set to on.

Keypad lock

Displayed when the keypad is locked.

Handsfree speaker

Displayed when in handsfree mode.

Ringer off

Displayed when the handset ringer is switched off.

Alarm bell

Displayed when an alarm is set.

Range

Displayed in standby mode to indicate handset is in range of the base. Flashes if you go out of range.

Internal call

Displayed when an internal call is in progress.

Additional icons displayed in middle of screen

New Calls*

Displayed to indicate new Calls list entries.

New text message*

Displayed to indicate new text messages in the Inbox.

New answering machine message

Displayed to indicate new answering machine messages received.

Standby display

Handset display icons

12 Getting to know your phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Names

Handset 1

Time

Shows the time in hours and minutes.

* For these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call Waiting* service. A quarterly fee may be payable.

Handset name and number

The handset name and number

is displayed in standby mode.

Page 13

13Getting to know your phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

SIM

Base buttons and LEDs

Page/Find handset (back of base)

Press and release to page/find handset(s),

page 23.

Press and hold and release to enter registration mode when registering handsets,

page 72.

SIM reader/writer (side of base)

Insert your mobile phone SIM card here to copy to and from the phonebook, page 27.

Power/In Use downlight (blue)

Fades slowly on/off when you have new text messages, new answering machine messages and new calls list entries. Flashes: when the handset is in use; when receiving an incoming call and during registration mode.

Page 14

Navigating the menus

Your BT Reveal has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on page 16.

When the handset is switched on and in standby:

1. Select the Menu option to open the main menu,

then press

UP or DOWN navigation button

repeatedly to scroll to the menu option you want.

2. Press the

OK option button to select the displayed

menu option or the

Back option button to go back

to the previous screen.

14 Getting to know your phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

xit or go back one level in

the menu

Press Back to go back one level. Press repeatedly to return t

o standby mode.

If no buttons are pressed for 30 seconds, the handset times out and automatically reverts to standby.

Names

Option buttons

Press to select the option displayed on the screen above.

Navigation buttons

Scroll UP, DOWN, LEFT,

RIGHT.

Page 15

Character map

The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the phonebook, see page 23.

Button Upper case Lower case

. , - ? ! ‘ @ : ; / 1

ABC2 abc2

DEF3 def3

GHI4 ghi4

JKL5 jkl5

MNO6 mno6

PQRS7 pqrs7

TUV8 tuv8

WXYZ9 wxyz9

Space 0 Space 0

,.* ,.* #

15Getting to know your phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 16

Menu map

Text Messaging

•

Write Message •Inbox •Drafts • Outbox

•

Templates •Text settings

Answer Machine

•

Play Messages •Delete Messages •Answer On/Off

•

Record Memo •Outgoing Message •Answer Settings

Phonebook options•New Entry •Show Details •Send Text Message

•

Delete Entry •Edit Entry •Copy Entry

•

Copy phonebook •SIM Copy •Delete All

Calls list

•

Missed Calls •Received Calls •Dialled Calls

Handset Settings•Ringer •Battery Save •Handset Name

•

Keypad Beeps •Auto Talk

Base Settings

•

Ringer •Dialling •Backlight •System PIN

Clock/Calendar

•

Appointments •Set Alarm •Time Date

•

Display Clock

Registration

•

16 Getting to know your phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 17

Switch the handset power on/off

1. Press and hold to switch off.

Press

and hold to switch back on.

Make an external call

1. Press .

2. When you hear the dialling tone, dial the number you want

Preparatory dialling (pre-dial)

1. Enter the number first. If you make a mistake, press

Clear to delete the last digit.

2. Press to dial.

End a call

1. Press .

Place the handset back on the base.

Receive a call

When you receive a call, the phone rings and

External call

is displayed on the handset and the

blue light on the base flashes.

When you make a call, the icon is displayed and the blue downlight on the base flashes.

The symbol on the display indicates when you are in range of the base. If the symbol flashes,

Searching …

is displayed and you hear a warning beep during a call, you are out of range and will need to move closer to the base.

To make an internal call, see page 73.

Press to cancel and return to standby at any time.

Press

Clear to delete any

incorrect digits.

Press

and hold 0 to enter a

pause in a number.

The pre-dial number can be up to 24 digits long.

Call timer

Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.

Caller Display

If you have subscribed to your network’s Caller Display service, the caller’s number (or name if stored in the phonebook) is displayed instead of

External Call

. See

page 47 for more information.

If the number is longer than 13 digits, the display will alternate between the first 13 digits and the remaining digits of the number.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Using the phone

Page 18

Auto talk

As long as you have auto talk s

et to ON you can just pick the

andset up off the base to answer a call. If you have switched it off, you will need to press . Auto talk ON is the default setting. See page 30 for more information.

To answer the call:

1. If your handset is on the base and auto talk is on, pick up the handset.

If your handset is on the base and auto talk is off, pick up the handset and press .

If your handset is off the base, press .

Earpiece/receiver volume

During a call you can adjust the volume of the earpiece/handset receiver. There are 5 volume settings, the default setting is level 3.

1. Press

UP or DOWN on the navigation button to

increase or decrease the volume.

As you increase or decrease the volume, the bars on the display show the volume level.

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

1. Select the

Secrecy option.

Secrecy On

appears in

the display and your caller cannot hear you.

2. Select

Off to return to your caller.

18 Using the phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 19

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press again. The icon is displayed and you hear your call over the loudspeaker.

3. Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press twice. The call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

Press

repeatedly to toggle between handsfree

and handset mode.

2. Press to end the call.

19Using the phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

During a handsfree call, press

UP or DOWN navigation

button to change the volume.

To switch handsfree off and return to the handset at any time, press .

Page 20

Redial/Dialled Calls list

The last 10 dialled numbers are saved to a redial list (Dialled Calls list). You can then select any of the numbers to redial, delete, send a text to or copy to the phonebook.

Redial a number from the Dialled calls list

The Redial/Dialled Calls list can be viewed in two ways:

Either, directly by pressing the UP button:

1. Press UP navigation button. The last number

called is displayed.

2. Use

UP or DOWN navigation button to scroll

through the redial list to the number you want.

3. Press to redial.

Or, via the menu:

1. Press MENU to open the main menu.

2. Press

UP or DOWN until

Calls Lists

is displayed

and select

OK.

3. Press

UP or DOWN to display

Dialled Calls

and

select

OK.

4. The most recent call is displayed. Press

UP or

DOWN to scroll through the list.

5. Press to dial a displayed number.

Or,

Press to exit and return to standby.

20 Using the phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

If the number is stored in the phonebook and a name/number match is found, the name will be displayed instead.

Redial numbers can be up to 24 digits long.

Duplicate entries will not be stored in the redial list.

If there are no numbers stored in the redial list, the display will show

Dialled Calls List Empty

If you have more than one handset registered to your B

T Reveal base, each handset will have its own redial list.

Page 21

Copy a number from the redial list to the phonebook

1. Press UP navigation button to enter the redial list.

The last number called is displayed.

2. Use

UP or DOWN navigation button to scroll to

the number you want then select

Options.

3. Scroll

UP or DOWN to display

Save Number

and

select

OK.

4. Enter a name using the keypad (as shown on page

23) then scroll

DOWN and edit the number if

necessary, then scroll

DOWN again to highlight

Ringtone

and use LEFT or RIGHT to select a melody.

5. Select the

Save option to confirm. Display shows

XXX

Saved

. Where

XXX

is the name for the stored entry.

6. Press to exit and return to standby.

Send a text message to a redial number

1. Press UP navigation button to enter the redial list.

The last number called is displayed.

2. Use

UP or DOWN navigation button to scroll to

the number you want then select

Options.

3. Scroll

UP or DOWN to display

Send Text Message

and select OK.

4. Use the keypad to write your message then select

Options.

Send To

and the redial list number is displayed.

Select

Send to send the message.

Message Sent

will be displayed, press to exit

and return to standby.

21Using the phone

You must enter a number and name for an entry to be stored.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Press Clear to delete any unwanted digits/characters and then enter new ones using the keypad.

Select the

Clear option to

delete incorrect characters/digits.

Use

LEFT or RIGHT navigation

button to move the cursor through the text, if you want to insert/delete text.

For help with entering text, see page 23.

ou will not be able to copy a number to the phonebook if the phonebook is already full. If you try to, the display will show

Phonebook Full

You will need to delete a number in the phonebook first, see page 25.

The copy option will not be presented if the redial number already appears in the phonebook.

Page 22

If you press any button while the keypad lock is on, the display will show

Keypad

Locked

for 2 seconds and then

return to standby.

You will still be able to answer a call when the keypad lock is on, by pressing . When the call ends, the keypad will remain locked.

IMPORTANT

If the keypad is locked you will still be able to dial the emergency numbers 999, 112 or 9112.

Delete a redial number

1. Press UP navigation button to enter the redial list.

The last number called is displayed.

2. Use

UP or DOWN navigation button to scroll to

the number you want then select

Options.

Delete Call

is highlighted. Select OK to confirm.

Call Deleted

is displayed.

4. Press to exit and return to standby.

Delete all redial numbers

1. Press UP navigation button to enter the redial list.

The last number called is displayed.

2. Select

Options then scroll DOWN to highlight

Delete All Calls

and select OK to confirm.

Delete All Calls?

is displayed. Select Yes to

confirm or

No to cancel.

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying it around.

To lock the keypad:

1. Press and hold . The display shows

Keypad Locked

To unlock the keypad:

1. Select the Unlock option then press . The

display will return to standby.

22 Using the phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 23

Paging

You can alert a handset user that they are wanted or locate a missing handset.

1. Press on the base (the button is on the back of the base). The paged handset(s) ring and

Paging Call

is displayed.

2. Press again to stop the paging ring on all handsets.

To stop the paging ring on an individual handset, press .

255 Name and number phonebook

You can store up to 255 names and numbers in the phonebook. Names can be up to 16 characters long and numbers up to 24 digits. You can also select different ring tones for phonebook entries. Phonebook entries are stored alphabetically by name.

Store a name and number

1. Select Names.

When storing the first entry:

No Entries

is displayed.

When storing further entries: The phonebook list is displayed, with the first entry highlighted.

3. Select

Options to display

New Entry

, then press

OK to select.

Name

is highlighted. Enter the name using

the keypad.

23Using the phone

The paging ring will stop automatically after 30 seconds i

f no button is pressed and your

andset will return to standby.

Paging calls cannot be answered by a handset.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

During an external call, you can select Names to access the phonebook and view/dial numbers or add/edit phonebook entries.

Entering names

There is a character map on page 15 to help you when entering names.

Use the keypad letters to enter names, e.g. to store TOM:

Press

8 once to enter T.

Press

6 three times to enter O.

Press

6 once to enter M.

Writing tips

Press Clear to delete the last character or digit.

Press

LEFT or RIGHT

navigation button to move backwards or forwards through the characters/digits.

Press

0 to insert a space.

Use

1, * and # for other

punctuation characters, see page 15 for full character map.

You MUST enter a name and a number otherwise you will not be able to save the entry.

Page 24

5. Press DOWN to highlight

Number

and enter the

number using the keypad.

6. Press

DOWN to highlight

Ringtone

and use LEFT

or RIGHT to scroll through and hear a sample of each melody. When you hear the melody you want, press

Save to confirm. The display shows

XXX Saved

. (Where

XXX

is the name for the stored

entry).

7. Press to exit and return to standby.

View/check details for an entry

1. Select Names. The first phonebook entry is displayed.

2. Use

UP or DOWN navigation button to scroll and

find the entry you want (or search alphabetically).

3. Select

Options then press UP or DOWN to display

Show Details

and select OK.

All the details for this entry are displayed: the name, the number, and the selected ringer melody.

4. Press to exit and return to standby.

Or, select

Dial to dial the displayed number.

Dial an entry

1. Select the Names option. The first phonebook

entry is displayed.

2. Use

UP or DOWN to scroll and find the entry you

want (or search alphabetically).

3. Press to dial the displayed number.

24 Using the phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

ntering numbers

Make sure you enter the full telephone number including the dialling code if you subscribe to a C

aller Display service and want the name of your caller displayed instead of the number.

To enter a pause in a phonebook number, press

and hold 0 and a

will be displayed. For more information on pauses, see page 86.

The ringer melody option means that when you receive a call from a number stored in your phonebook the ringtone you choose will be played.

If the phonebook is full and you try to add a new entry, you will see the message

Phonebook Full

If there are no entries stored the display will show

No Entries

To search alphabetically

Press the relevant keypad button, e.g. for TOM, press 8 once then scroll UP or DOWN through the entries under T.

Page 25

Edit a name and number

1. Select Names. The first phonebook entry is displayed.

2. Use

UP or DOWN navigation button to scroll and

find the entry you want to edit (or search alphabetically).

3. Select

Options, then use UP or DOWN to display

Edit Entry

and select OK.

4. The name is highlighted, followed by a cursor. Edit the name, then press

DOWN to highlight

the number.

5. Edit the number, then press

DOWN to highlight

the ringtone.

6. Use

LEFT or RIGHT to scroll and select a melody

and press

Save to confirm. Display shows

XXX Saved

. (Where

XXX

is the name for the stored

entry).

7. Press to exit and return to standby.

Delete a name and number

1. Select Names. The first phonebook entry is displayed.

2. Use

UP or DOWN navigation button to scroll and

find the entry you want to delete (or search alphabetically).

3. Select

Options, then use UP or DOWN to display

Delete Entry

Select OK.

4. The display shows

Delete XXX?

Select Ye s to

delete.

Or, select

No to cancel.

5. Press to exit and return to standby.

25Using the phone

Editing names/numbers

Use Clear to delete any i

ncorrect characters/digits.

Use

LEFT or RIGHT navigation

button to move through the characters/digits.

Enter new characters/digits using the keypad.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 26

Select the Clear option to delete incorrect characters/digits.

Use

LEFT or RIGHT navigation

button to move the cursor through the text, if you want to insert/delete text.

For help with entering text, see page 23.

Delete the entire phonebook

1. Select Names. The first phonebook entry is displayed.

2. Select

Options, then use UP or DOWN navigation

button to display

Delete All

and select OK.

Delete All Entries?

is displayed.

3. Select

Ye s to confirm,

All Entries Deleted

is displayed.

Select

No to cancel.

Send a text message to a phonebook number

1. Select Names. The first phonebook entry is displayed.

2. Use

UP or DOWN navigation button to scroll and

find the entry you want (or search alphabetically).

3. Select

Options, then use UP or DOWN to display

Send Text Message

and select OK.

4. Use the keypad to write your message then select

Options.

Send To

and the calls list number is displayed.

Select

Send to send the message.

Message Sent

will be displayed, press to exit

and return to standby.

26 Using the phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 27

Copy to or from a SIM card

With the ‘SIM copy’ feature you can copy entries from SIM Card to phonebook or from phonebook to SIM card. So within minutes, you can have all your mobile contacts saved onto your landline phone for quick and easy dialling.

1. Insert the SIM card into the SIM READER slot on the side of the base.

2. Select the

Names option. The first phonebook

entry is displayed.

3. Use

UP or DOWN to scroll to the entry you want

to copy (or search alphabetically).

4. Select

Options, then use UP or DOWN to display

SIM Copy

and select OK.

Please Wait

is displayed. If your SIM is protected you may be prompted to enter your SIM Card PIN. Enter your SIM Card PIN code.

6. Use UP or DOWN to highlight either

SIM to Phone

Phone to SIM

and select OK.

Please Wait

is displayed.

7. Use

UP or DOWN to highlight either:

Copy Entry

and select OK.

Then use

UP or DOWN navigation button to scroll

to the entry you want (or search alphabetically) and select

OK.

NAME Copied

will be displayed.

Copy All

and select OK.

Only entries on SIM card copied

is displayed

briefly, then

Copying NAME

is displayed as each

entry is copied over. When copying is complete,

All Entries Copied

will be displayed.

8. Press to exit and return to standby.

27Using the phone

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

ntries will be added to the phonebook/SIM card and will not overwrite existing entries.

IMPORTANT

Your BT Reveal will only copy numbers stored on your SIM card. If fewer numbers than you expect copy into your BT Reveal, check that all your numbers are stored on your SIM and not on your mobile phone. Refer to your mobile phone user guide for instructions on how to do this.

Names copied from the SIM card can be up to 16 characters and numbers up to 24 digits.

Press at any time to cancel copying and return to standby. Any entries that have already been copied will be retained.

If the SIM card is not inserted in the base, or is inserted incorrectly, the following message will be displayed

Insert SIM card on base

If you enter an incorrect PIN code,

Incorrect SIM PIN

will be

displayed.

Please note that any incorrect attempts will not lock your SIM.

If you have forgotten your mobile phone SIM PIN please contact your mobile phone network operator.

Please note that copying might take some time depending on the number of entries to be copied.

If the B

T Reveal phonebook is

empty, only the

SIM to Phone

option will be offered.

If you receive an incoming call during copying, the copy is abandoned. Any contacts that have already been stored will be retained.

Page 28

The default ringer melody for e

xternal calls is 6 and 7 for

internal calls.

The default ringer volume is level 5.

To switch the handset ringer off from standby mode, press and hold until the symbol is displayed and a confirmation beep is heard.

Handset ringer

The handset has a choice of 15 polyphonic ringtones for external/internal calls and 6 ringer volume settings: Ringer Off (0) and 1–5 where, 1=low and 5=high.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Handset Settings

is displayed and select OK.

Ringer

is displayed, select OK. The external ringer

melody setting is highlighted.

4. Press

LEFT or RIGHT to scroll and hear the melody

options, when the melody you want is played, press

DOWN to highlight the internal ringer

melody setting.

5. Press

LEFT or RIGHT to scroll and hear the melody

options, when the melody you want is played, press

DOWN to highlight the volume setting.

6. Press

LEFT or RIGHT to select the required

volume then select

Save to confirm all the ringer

settings.

Saved

is displayed and you will hear a

confirmation tone.

7. Press to exit and return to standby.

Battery save

With the battery save setting set to on, if the handset has been left off the base for 30 seconds without a button being pressed, the backlight on the display will automatically switch off to conserve the battery power. When any button is pressed the display backlight will switch back on.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Handset settings

You will hear a sample ring on each button press.

If the volume is set to Ringer Off, the symbol will be displayed when in standby mode.

The default setting is Off.

Page 29

29Handset settings

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

1. Press MENU to open the main menu.

2. Press

UP or DOWN until

Handset Settings

displayed and select

OK.

3. Press

UP or DOWN until

Battery Save

and

select

OK.

4. Press

LEFT or RIGHT to select either Onor

Off

then select Save,

Saved

is displayed and you will

hear a confirmation tone.

5. Press to exit and return to standby.

Handset name

If you are using more than one handset with your BT Reveal base, you can give each handset a personalised name to easily distinguish between the handsets. The maximum number of characters is 12.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Handset Settings

is displayed and select OK.

3. Press

UP or DOWN until

Handset Name

displayed and select

OK.

4. The current name is displayed. Press

Clear

repeatedly to delete the existing name and enter a new name using the keypad.

5. Select

Save, the display shows

Saved

and you will

hear a confirmation tone.

6. Press to exit and return to standby.

To restore the default name (Handset 1), delete the current name and save a blank entry. When the handset returns to standby mode, the default name will be displayed.

If you change the handset name, the chosen name will be displayed when transferring calls to the other handsets, see page 74.

Page 30

The default setting is On.

Keypad beeps

You can set a confirmation beep to sound each time a button on your BT Reveal is pressed.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Handset Settings

is displayed and select OK.

3. Press

UP or DOWN until

Keypad Beeps

and

select

OK.

4. Press

LEFT or RIGHT to select either Onor

Off

then select Save,

Saved

is displayed and you will

hear a confirmation tone.

5. Press to exit and return to standby.

Auto talk

With auto talk set to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call. You do not need to press .

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Handset Settings

is displayed and select OK.

3. Press

UP or DOWN until

Auto Talk

is displayed

and select

OK.

4. Press

LEFT or RIGHT to select either Onor

Off

then select Save,

Saved

is displayed and you will

hear a confirmation tone.

5. Press to exit and return to standby.

30 Handset settings

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

The default setting is On.

Page 31

Base ringer

The base has a choice of 5 ringer melodies and 6 ringer volume settings: Off and 1–5 where, 1=low and 5=high. The default ringer melody is Melody 1 and the default volume is level 2.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Base

Settings

is displayed and select OK.

Ringer

is displayed, select OK. The ringtone

setting is highlighted.

4. Press

LEFT or RIGHT to scroll and hear the melody

options, when the melody you want is played, press

DOWN to highlight the volume setting.

5. Press

LEFT or RIGHT to select the required

volume then select

Save,

Saved

is displayed and

you will hear a confirmation tone.

6. Press to exit and return to standby.

Dial mode

Your BT Reveal is pre-set to Tone (Tone/Time Break) dialling, which is the standard setting for UK phones. If required you can change this setting, the dial mode options are: Tone (T

one/Time Break),

Tone (T

one/Earth) or Pulse (Pulse/Earth).

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Base

Settings

is displayed and select OK.

3. Press

UP or DOWN until

Dialling

is displayed then

select

OK.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Base settings

Page 32

4. Press LEFT or RIGHT to highlight the dial mode

you want then select

Save,

Saved

is displayed and

you will hear a confirmation tone.

5. Press to exit and return to standby.

Temporarily switch to Tone dialling

If the dial mode is set to Pulse dialling, you can use the following procedure to switch temporarily to Tone dialling for the duration of a call.

1. Press and then . Enter the number you want to dial as normal. Your BT Reveal will switch to tone dialling for the duration of the call.

Backlight

You can switch the blue base light on/off. The default setting is On.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Base

Settings

is displayed and select OK.

3. Press

UP or DOWN until

Backlight

is displayed

then select

OK.

4. Press

LEFT or RIGHT to select either Onor

Off

then select Save,

Saved

is displayed and you will

hear a confirmation tone.

5. Press to exit and return to standby.

32 Base settings

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

You may wish to use this feature for telephone banking for example.

Please note with the backlight switched off if you receive incoming calls or new messages, the base light will still flash or fade on/off.

Page 33

33Base settings

System PIN code

Your BT Reveal has a system PIN code which you will need when registering or de-registering. The default PIN code is 0000. You may want to change this to prevent unauthorised changes to your settings.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Base

Settings

is displayed and select OK.

3. Press

UP or DOWN until

System PIN

is displayed

then select

OK.

Enter Old PIN

? is displayed. Enter the current 4

digit PIN code and select

OK.

Enter New PIN

? is displayed. Enter a new 4 digit

PIN code and select the

OK option.

Confirm New PIN?

is displayed. Re-enter the new PIN

code and select the

OK option.

System PIN Changed

is displayed and you hear a confirmation tone.

7. Press to exit and return to standby.

For security reasons, when you enter each digit of the PIN code i

t will be displayed as a

Press

Clear to delete an

incorrect digit.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 34

If you subscribe to a Caller Display Service from your n

etwork provider the time will

e set when you receive your

first call.

The default time setting is 12:01pm, date is 01/01/06 and time format is 12 Hour.

Set the time and date

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Clock/Calendar

is displayed and select OK.

3. Press

UP or DOWN until

Time Date

is displayed

and select

OK.

4. The current time setting is highlighted. Enter the correct time in 24-hour format, e.g. for 9:24pm press

2, 1, 2, 4 then press DOWN.

5. The current date setting is highlighted. Enter the correct date using 2 digits for the day/month/year, e.g. for 6th May 2006 press

0, 6, 0, 5, 0, 6 then

press

DOWN.

6. The current time format is highlighted. Press

LEFT

or RIGHT to display either

12 Hour

24 Hour

then press

Save.

Saved

is displayed and you will

hear a confirmation tone.

7. Press to exit and return to standby.

Appointment reminder

You can set 5 appointments on your BT Reveal to remind you of important dates and occasions. An alarm will sound when the set date and time is reached, and the appointment title will be displayed.

Set/edit an appointment alarm

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Clock/Calendar

is displayed and select OK.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Date and time settings

The default appointment time is 12.01pm, date is 01.01.06 and melody is 1.

Page 35

Appointments

is highlighted, select OK.

4. Press

UP or DOWN to select the appointment

number (or name) and then select

Options.

Edit

is displayed, select OK.

6. Enter a relevant title for the appointment, e.g. Mum’s Birthday, then press

DOWN.

7. Enter the time you want the appointment reminder alarm to sound (in 24-hour format, e.g. for 9:30am, press

0, 9, 3, 0) then press DOWN.

8. Enter the date of the appointment, e.g. for 8th July 2006 press

0, 8, 0, 7, 0, 6 then press DOWN.

9. Press

LEFT or RIGHT to select a ringtone for the

appointment reminder then press

Save.

Saved

is displayed and you will hear a

confirmation tone.

10. Press to exit and return to standby.

Delete an appointment alarm

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Clock/Calendar

is displayed and select OK.

Appointments

is highlighted, select OK.

4. Press

UP or DOWN to select the appointment

number (or name) and then select

Options.

5. Press

UP or DOWN to select

Delete

and select OK.

Delete Appointment?

is displayed. Select Yes to

delete, or

No to cancel.

7. Press to exit and return to standby.

35Date and time settings

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 36

The default alarm melody, is Melody 1 and time is 07.00.

Silence an appointment alarm

When the appointment time is reached, the chosen melody will sound for 30 seconds and

APPOINTMENT

will be displayed. The title you gave

the appointment will also be displayed.

To silence the appointment alarm: select Silence.

To remove the appointment details from the display:

select Clear.

Set the alarm

You can use your BT Reveal phone as an alarm clock. When an alarm is set the symbol is displayed when in standby mode.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Clock/Calendar

is displayed and select OK.

3. Press

UP or DOWN until

Set Alarm

is displayed

and select

OK.

The current alarm setting is displayed, press

LEFT

or RIGHT to select either

On Daily

– to set an alarm to sound at the same

time every day.

Or,

Mon to Fri

– to set an alarm to sound at the same

time from Monday to Friday, but NOT at weekends.

Or,

Off

to switch the alarm off. Then go to point 6.

4. Press

DOWN to highlight the alarm time. Enter

the time you want the alarm to sound (in 24-hour format), using 2 digits for the hour and 2 for the minutes, e.g. for 07:30am, press

0, 7, 3, 0 then

press

DOWN.

36 Date and time settings

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 37

5. Press LEFT or RIGHT to select an alarm melody, then select

Save.

Alarm Set

is displayed and you

hear a confirmation tone.

6. Press to exit and return to standby.

Silence the alarm

When the alarm time has elapsed, the chosen melody will sound for 30 seconds and

ALARM

will

be displayed.

To silence the alarm: press STOP or or lift the handset from the base.

Display Clock

When you place your handset on the base, the time illuminates on the back of the handset. If you wish, you can switch off this setting so that the display clock will no longer appear when the handset is on the base.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Clock/Calendar

is displayed and select OK.

3. Press

UP or DOWN until

Display Clock

displayed and select

OK.

4. Press

LEFT or RIGHT to select either Onor

Off

then press Save.

Saved

is displayed and you will hear a

confirmation tone.

5. Press to exit and return to standby.

37Date and time settings

The default setting is On.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 38

The default setting is Answer On.

Your BT Reveal can digitally record up to 20 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users of your BT Reveal.

You can operate your answering machine from:

The handset.

Remotely, from any other Touchtone

telephone,

see page 45.

Your BT Reveal comes with two pre-recorded outgoing messages, Answer and Record (default setting) or Answer Only, or if you wish you can record your own message.

You will need to set the day and time (if you have not already done so) so that you will know when each message was received,

see page 34.

Setting up the answering machine

Switch the answering machine ON/OFF

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Answer On/Off

displayed and select

OK.

4. Press

LEFT or RIGHT to select either Onor

Off

then press Save.

The display goes back to the Answer Machine menu.

5. Press to exit and return to standby.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Answering machine

Page 39

Answer delay

Answer delay sets the number of seconds your BT Reveal will ring for before the answer machine picks up your call and starts playing the outgoing message.

You can change this setting to between 5 and 30 seconds (in 5 second intervals) or select ‘time saver’. The default setting is 20 seconds.

To change the answer delay setting

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Answer Settings

highlighted.

4. Press

DOWN until

Answer Delay

setting

is highlighted.

5. Use

LEFT or RIGHT to select the answer delay

setting you require (i.e. 10 seconds) and select

Save.

6. Press to exit and return to standby.

To switch message alert on/off

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Answer Settings

highlighted and select

OK.

4. Press

DOWN until

Message Alert Setting

is highlighted.

39Answering machine

For more information on Time Saver, see page 45.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

The message alert is an audible beep that sounds every 10 seconds when you have received a new message.

Page 40

5. Use LEFT or RIGHT to highlight either Onor

Off

and select Save.

6. Press to exit and return to standby.

Outgoing messages

The outgoing message is the message a caller first hears when the answering machine picks up their call. There are 2 pre-recorded outgoing messages to choose from (see note opposite) or you can record your own.

Record your own outgoing message

Your Answer and Record outgoing message can be up to 2 minutes long and will replace the prerecorded message.

You should try to keep your

Answer Only message

short to allow time for recording memos, or incoming messages when using the Answer and Record mode.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Outgoing Message

displayed and select

OK.

Record Messages

is displayed, select OK.

5. Press

UP or DOWN to highlight

Answer & Record

Answer Only

and select OK.

You will hear the voice prompt, after the tone, speak your message clearly into the handset and press

Save to end recording. The prompt will announce,

“Your outgoing message is”, and your message will be played back to you.

40 Answering machine

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Answer Only

The pre-set Answer Only outgoing message, where callers hear an announcement but cannot leave a message, is

“Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later”

When recording your Answer Only message, remember to advise your caller that they will not be able to leave a message.

To reinstate the pre-recorded message,

see page 41.

When recording your own Answer Only outgoing message, please remember NOT to invite the caller to leave a message, as the Answer Only mode will not record incoming messages.

During playback of your recorded message, you can select

DELETE or OK.

Answer and Record

The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be

taken at the moment, so please leave your message after the tone”

You can re-instate the prerecorded outgoing message, see page 41.

Page 41

Check your outgoing message

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Outgoing Message

displayed and select

OK.

4. Press

UP or DOWN to highlight

Play Messages

and select OK. The machine will announce, for example,

“Your answer and record outgoing

message is”

, and your message will be played

back to you.

5. Press

to exit and return to standby.

Select the outgoing message answer mode

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Answer Settings

displayed and select

OK.

4. Press

UP or DOWN until

Answer Mode

is displayed

and select

OK.

5. Use

LEFT or RIGHT to display either

Answer &

Record

Answer Only

and select OK.

6. Press to exit and return to standby.

Re-instate the pre-recorded outgoing message

You can delete your own outgoing message and go back to using the pre-recorded outgoing message.

1. Press

MENU to open the main menu.

41Answering machine

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 42

If you have no messages,

Messages

will be displayed.

2. Press UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Outgoing Message

displayed and select

OK.

4. Press

UP or DOWN to highlight

Play Messages

and select OK. When your outgoing message begins to playback, select

Delete. The message

will stop playing and the pre-recorded message will be played back and re-instated.

5. Press to exit and return to standby.

Using the answering machine

You can use your BT Reveal for a variety of functions: to listen to your messages, delete, skip forward or backward, record a memo or new outgoing message and to screen incoming calls.

When new messages are stored on the answering machine, the symbol will be displayed on the handset display standby screen and the blue light on the base will fade on and off.

Message playback

Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

Play Messages

is displayed, select OK.

4. You will hear, for example

“You have X new

messages”

and the first message will begin to

playback, followed by any further messages.

At the start of each message, the number of the message and the day and time the message was received are announced and displayed.

42 Answering machine

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

If you have set message alert to on you will also hear an audible beep every 10 seconds when you have a new message.

You can press the

button to play messages in handsfree mode so they are played over the handset and speaker.

New messages are played firstly, followed by old messages.

Page 43

During playback, you can select the following options:

• Press Pause to pause playback.

• Press

Delete to delete the current message.

Message Deleted

is displayed.

• Press

LEFT once to repeat the current message.

• Press

RIGHT to play the next message.

• Press

UP to increase the playback volume.

• Press

DOWN to decrease the playback volume.

At the end of playback, the display shows

End of messages

Deleting all messages

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Delete Messages

displayed, select

OK.

Delete All Old Messages?

is displayed. Select Yes

to confirm or No to cancel.

5. Press to exit and return to standby.

Record a memo

You can record a memo message for another user of your BT Reveal. Your memo can be up to 20 minutes (maximum recording time), but you should try to keep it short to leave space for other messages.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

43Answering machine

Only old messages (messages you have listened to) can be deleted.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

he caller’s name will be displayed if a match is found in the phonebook.

Page 44

You can adjust the call screening volume using the UP or DOWN buttons.

When auto talk is set to off you can also lift the handset off the base (without automatically answering the call) and still use the screening option.

3. Press UP or DOWN until

Record Memo

displayed, select

OK.

4. You will hear, “Please speak after the tone”. After the beep, speak your memo clearly into the handset. While recording, the display will show

Recording

5. Press

Save to end recording. Your memo will be

played back to you for checking.

6. Press

OK to save the memo or Delete to delete

the memo.

7. Press to exit and return to standby.

Call screening

When the answering machine is on and takes a call, you can use the loudspeaker to listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person.

To screen a call (when the handset is off the base)

1. When your BT Reveal rings, select the Screen option. You can hear your caller begin to leave a message. The display shows

Screening

, with End

above the right hand option button.

2. If you want to interrupt and speak to the caller press . Recording will stop automatically.

If you want to end call screening and let the answering machine take the call and finish recording the message, select .

44 Answering machine

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 45

Remote access

You can operate your answering machine from any Touchtone

TM phone by calling your BT Reveal and

entering a 4 digit security PIN. Using a PIN code prevents other people from accessing your machine without permission.

Change the remote access PIN code

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Answer

Machine

is displayed and select OK.

3. Press

UP or DOWN until

Answer Settings

displayed and select

OK.

4. Press

UP or DOWN until

Security Code

displayed and select

OK.

5. Enter a 4-digit PIN code of your choice and select

OK.

Saved

is displayed,.

6. Press to exit and return to standby.

Switch your answering machine on remotely

If you forget to switch your answering machine on, you can do it remotely from another phone.

1. Dial your telephone number and let it ring. After 20 rings you will hear your outgoing message.

2. Press , then enter your security code (default 0000).

3. Press

0 within 8 seconds. You will hear “Answer

On” and your answering machine will switch on ready to answer incoming calls.

45Answering machine

IMPOR

TANT

You should change the security PIN from the original setting of

0000.

It is advisable to make a note of your new PIN code and keep it somewhere safe.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

You cannot use this feature if you have BT Answer 1571 or Call Minder active as the call will be intercepted before the 20 rings.

If you have any new messages they will be played after you have entered your security PIN code.

If no button is pressed for 8 seconds or more, you will hear “Thank you for calling” and the line will be disconnected.

ime saver

When you ring in to access your messages remotely, if your answering machine is set to time s

aver and you have new messages it will answer after 10 seconds, if you do not have any new messages, it will answer after 20 seconds. This means you can hang up after 11 seconds knowing you have no new messages, saving you time and the cost of the call.

Page 46

To check for messages

1. Dial your phone number. When you hear your outgoing message, press . You will hear, “Please enter your security code”.

2. Enter your 4-digit PIN code. You will hear,

“You

have ‘n’ new messages”

and they will be played

back. If you have no new messages, you will hear,

“You have no new messages, to hear main menu press 1”

Operating your answering machine remotely

When you have accessed your answering machine messages, you can press

1 to hear the remote

access main menu options.

The options you will hear are:

“To hear main menu, press 1.”

“To play messages, press 2. ”

“To play new messages, press 3. ”

“T

o skip back during messages, press 4. ”

“To delete during messages, press 5. ”

“To skip forward, during messages press 6. ”

“To set to Answer Only/

Answer Record, press 7. ”

“To play your outgoing message, press 8. ”

“To record a new outgoing message, press 9. ”

“To set Answer On/Off, press 0. ”

46 Answering machine

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

f you enter the incorrect PIN code you will be allowed one further attempt, if it is still incorrect you will hear, “Thank

ou for calling”

and your BT

Reveal will hang up.

If no button is pressed for 8 seconds or more your BT Reveal will hang up.

Page 47

If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.

If your caller’s name and number are stored in the phonebook and a name/number match is found, you will see the caller’s name on the display instead of the number.

Calls list

Your BT Reveal has 3 types of calls lists:

Missed Calls (calls that were not answered);

Received Calls (all calls that have been received, whether answered or not) and;

Dialled Calls (calls that have been made).

See

page 20.

The Received Calls list holds up to 50 telephone numbers and they are stored in the order they were received. The Missed Calls list is a sub-list of the Received Calls list.

If a new call is received when a calls list is full, the oldest entry will be deleted automatically.

When there are new/un-viewed missed calls the

icon will be displayed and the Power/In Use

light on the base will flash.

To ensure that the caller’s name is displayed, make sure you have stored the full number, including the dialling code in the phonebook.

It may take a couple of seconds for the display to show the telephone number or name for an incoming call. The displays will initially display

External

Call

followed by the number.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

BT Caller Display

MPORTANT

To use Caller Display you must first subscribe to the service from your network provider. A q

uarterly fee may be payable. For more information on BT Calling Features call BT free on 0800 800 150.

Page 48

If there are no calls in the list either

Received Calls List

Empty

Missed Calls List

Empty

ill be displayed.

Repeated calls from the same number will appear in the calls list as separate entries.

When you have viewed a call it will be classed as “old”.

Accessing the Missed/Received Calls list

There are two ways that you can view the Missed/Received Calls list:

Either via the menu, as shown below, if you want to view either only missed calls or, only received calls.

Or, by pressing

DOWN to go directly to a list of all

received calls, whether answered or not.

View and dial from any of the Calls lists

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Calls

Lists

is displayed and select OK.

3. Press

UP or DOWN to display the type of calls list

you want and select

OK.

4. The most recent call is displayed. Press

UP or

DOWN to scroll through the list.

5. Press to dial a displayed number.

Or,

Press to exit and return to standby.

Copy a Calls list number to the phonebook

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Calls

Lists

is displayed and select OK.

3. Press

UP or DOWN to display the type of Calls list

you want and select

OK.

4. Use

UP or DOWN to scroll through the list to the

number you want and select

Options.

48 BT Caller Display

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

If a call is new (un-viewed), the

symbol will be displayed to

the right of the entry.

When all new calls have been viewed the symbol will disappear from the display.

Your BT Reveal can display numbers up to 24 digits and names up to 13 characters.

If a caller has withheld their number,

Withheld

will

be displayed.

If the number is unavailable,

Unavailable

will be displayed.

If the call is from an international number,

International

will be displayed.

If the call is from the operator,

Operator

will be displayed.

If the call is from a payphone,

Payphone

will be displayed.

If the call is from a ringback request,

Ringback

will

be displayed.

Page 49

5. Press UP or DOWN until

Save Number

is displayed

and select

OK.

6. Enter a name using the keypad, then press

DOWN.

7. If

necessary, edit the number, then press DOWN.

8. Press

LEFT or RIGHT to hear and select a ringtone

and select

Save to confirm.

XXXX Saved

is displayed.

9. Press to exit and return to standby.

Send a text message to a Calls list number

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Calls

Lists

is displayed and select OK.

3. Press

UP or DOWN to display the type of Calls list

you want and select

OK.

4. Use

UP or DOWN to scroll through the list to the

number you want and select

Options.

5. Press

UP or DOWN until

Send Text Message

displayed and select

OK.

Write Message

is displayed, select OK.

7. Use the keypad to write your message then select

Options.

Send To

and the calls list number is displayed.

Select

OK to send the message.

Message Sent

will be displayed, press to exit

and return to standby.

49BT Caller Display

See ‘Entering names’ and ‘Writing tips’ on page 23.

If you need to edit the number, use

Clear to delete any

unwanted digits, then enter new ones using the keypad.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Where

XXXX

is the name.

The

Save Number

option will not be displayed if the number is already stored in the phonebook.

If the phonebook is full,

Phonebook Full

will be displayed and you will need to delete an existing phonebook entry before you can save a new one, see page 25.

Select the Clear option to delete incorrect characters/digits.

Use

LEFT or RIGHT navigation

button to move the cursor through the text, if you want to insert/delete text.

For help with entering text, see page 23.

Page 50

Delete a Calls list number

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Calls

Lists

is displayed and select OK.

3. Press

UP or DOWN to display the type of Calls list

you want and select

OK.

4. Use

UP or DOWN to scroll through the list to the

number you want and select

Options.

5. Press

UP or DOWN until

Delete Call

is displayed

and select

OK.

Call Deleted

is displayed.

6. Press to exit and return to standby.

Delete the entire Calls list

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Calls

Lists

is displayed and select OK.

3. Press

UP or DOWN to display the type of Calls list

you want and select

OK.

4. Use

UP or DOWN to scroll through the list to the

number you want and select

Options.

5. Press

UP or DOWN until

Delete All Calls

displayed and select

OK.

Delete All Calls

is displayed, select Ye s to

confirm,

All Calls Deleted

is displayed.

Or, select

No to cancel.

7. Press to exit and return to standby.

50 BT Caller Display

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 51

By pressing the BT button on the handset your BT Reveal gives you easy access to a range of prestored BT Calling Features.

These are:

■

Product Helpline.

■

Check Divert.

■

BT 118 500.

■

Call Waiting On.

■

Call Divert On.

■

Call Waiting Off.

■

Call Divert Off.

■

Check Call Wait.

BT Helpdesk

1. Press ,

Product Helpline

is displayed, press

and the BT Helpdesk for this product will be

automatically dialled.

BT 118 500

1. Press then scroll DOWN to

Dir. Enquiries

and press .

Call Divert On/ Off/ Check

Divert all incoming calls to another number of your choice.

1. Press then scroll

DOWN to either

Call Divert

Call Divert Off

Check Divert

and press .

2. Follow the spoken instructions.

BT 118 500 is a chargeable service.

Call Diversion services may allow other divert options. Check with your network provider for details.

For further information, see the BT Calling Features User Guide supplied when you subscribe to the services of your choice.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

BT Calling Features

he BT Calling Features works in exactly the same way as the main name and number phonebook and can store up to 1

0 entries/services.

If you prefer, you can delete the pre-stored entries and replace them with your own numbers.

New stored numbers are added to the end of the list.

Page 52

Press Clear to delete incorrect characters/digits.

f you are not connected to

he BT network, some of these services may not be available. Please contact your Network Provider.

Call Waiting On/ Off/ Check

Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have Caller Display, the screen will show the caller’s details. Pressing the

Recall button allows you to switch between callers.

1. Press then scroll

DOWN to either

Call Waiting On,Call Waiting Off

Check Call Wait

and press .

2. Listen for confirmation of your instructions.

3. Press to exit and return to standby.

Add a service

1. Press then press Options.

New Entry

is displayed, select OK.

3. Enter a name for the service you want to add, then scroll

DOWN and enter a number and press Save.

XXXX Saved

is displayed.

4. Press to exit and return to standby.

Edit a service

1. Press then scroll DOWN to the service you want to edit and press

Options.

2. Scroll

DOWN to

Edit Entry

and select OK.

3. A cursor is displayed after the existing service name. Using the keypad edit the name, then scroll

DOWN and edit the number, then press Save.

XXXX Saved

is displayed.

4. Press to exit and return to standby.

52 BT Calling Features

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Where

XXXX

is the name of the

modified entry.

Where

XXXX

is the name of the

modified entry.

Page 53

Check details of a service

1. Press then scroll DOWN to the service you

want and press

Options.

2. Scroll

DOWN to

Show Details

and select OK.

3. The details for this service are displayed.

4. Press to exit and return to standby.

Delete a service

1. Press then scroll DOWN to the service you

want and press

Options.

2. Scroll

DOWN to

Delete Entry

and select OK.

Delete XXXX?

is displayed. Select Yes to confirm

No to cancel.

4. Press to exit and return to standby.

Delete the entire service list

1. Press then scroll DOWN to the service you

want and press

Options.

2. Scroll

DOWN to

Delete All

and select OK.

Delete ALL entries?

is displayed. Select Yes to

confirm or

No to cancel.

4. Press

to exit and return to standby.

53BT Calling Features

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Where

XXXX

is the name of the

service you want to delete.

Page 54

IMPORTANT

You must subscribe to your N

etwork Provider’s Caller

isplay service so that you can use text messaging and you must not withhold your telephone number. A quarterly fee may be payable, please contact your network provider for more details.

You may also send messages to landline phones that are NOT text compatible. Messages to non-compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message delivery, abbreviations etc should be used sparingly.

At any time, press

Back to go

back to the previous screen, or press to cancel and return to standby.

For quick access to the text messaging menu, press

RIGHT

from standby mode.

Welcome to the BT text messaging Service on your BT Reveal. Your BT Reveal can send and receive text messages from participating mobile networks and compatible landline telephones in the UK.

The fixed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms/tor.htm

Subscribe to the text messaging service

If you have not already registered to the text service via the welcome screen when you set-up your product you will automatically be registered for the service when you send your first text message from your BT Reveal.

On receipt of your first text through the service, the system will send you a welcome text message back.

You may also register by sending the word ‘Register’ to 00000 upon which you will receive a confirmation message.

Cost of the fixed line service

There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a text message (depends upon your call package).

Send a text message

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

54 BT Calling Features

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Text messaging

Page 55

5555Text messaging

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and select OK. Enter your Mailbox PIN code and select OK.

Write Message

is displayed, select OK.

5. Use the keypad to write your message then select

Options.

6. You can now use

UP or DOWN to scroll and

choose from the following options:

Send To

– Select OK.

Either enter the number you want to send to using the keypad and select

OK.

OR, select

Search to open the phonebook and

scroll

UP or DOWN to search for the name you

want and select

OK.

Select Send to confirm,

Sending Message

displayed, followed by

Message Sent

Save Message

– to save a message in the Drafts Box for sending later. Select

OK.

Saving Message

is displayed.

Insert Symbol

– use to insert a punctuation symbol into a text message. Select

OK to display the choice of symbols. Scroll

UP/DOWN/LEFT/RIGHT to the symbol you want

and select

Use. The symbol is added to your text

at the cursor.

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

or more information on personal Mailboxes, see page 67.

Select the Clear option to delete incorrect characters/digits.

Use

LEFT or RIGHT to move

the cursor through the text, if you want to insert/delete text.

For help with entering text, see page 23.

As you write a message, the number of remaining characters for your message will be shown in the top corner of the display.

You can enter a number up to 24 digits. After you enter 24 digits and send the message, only 20 digits will be shown on the display.

If the text is unsuccessful, the message

Unable To Send

will

be displayed.

In order to send and receive text messages you must not withhold your number. On most networks if you normally withhold your number the 1470 prefix presents your number for you.

Page 56

Alternatively, you can manually enter the combination of s

ymbols shown above each

moticon and they will be automatically converted to the emoticon and displayed.

Insert Emoticon

– use to insert an emoticon into a text message. Select

OK to display the choice of icons. Scroll

UP/DOWN/LEFT/RIGHT to the icon you want and

select

OK. The icon is added to your text at

the cursor.

Insert Template

– use to insert a template into a text message. Select

OK to display the choice of templates. Scroll UP or DOWN to the template you want and select OK. The template is added to your text at the cursor.

You can then add to a template as appropriate.

Spell Word

- use to spell unusual words that predictive text may not guess. Select

OK. Enter the word letter by letter, using

the keypad and select

OK. The word is added to

your text at the cursor.

7. Press to exit and return to standby.

Sent messages are stored in the Outbox

Your BT Reveal’s outbox is like a redial list. It holds a copy of the last 5 sent messages.

Each message has details of the number where the message was sent, and the time and date of sending.

Saved messages are stored in the Drafts Box

If you save a message to complete and/or send later it will be stored in the Drafts Box. Or, if you are part way through writing a message and you receive an incoming call, it will be stored in the Drafts Box. The Drafts Box holds up to 5 messages.

56 Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

See page 64 for text templates.

Press

Clear to delete incorrect

letters.

A new message will replace the oldest message in the Outbox or Drafts Box.

If either the message memory becomes full, the display will flash

Memory Full

and

Delete

Messages

alternately. See page 60-61 for how to delete text messages.

Page 57

Received messages are stored in the Inbox

Your BT Reveal can store up to 99 messages in the Inbox.

Entering text

There are 2 text entry modes on your BT Reveal, standard text entry and predictive text entry. The text entry mode is shown in the top corner of the display.

A single text can be up to 160 characters. The number of characters still available to use is shown in the top left corner of the display as you enter each character.

Setting the text entry mode

You can select normal text entry or predictive text entry.

Press to switch between the different text entry modes, the mode is shown in the top corner of the display.

For sentence case, select Abc

For upper case, select ABC

For lower case, select abc

For sentence case, predictive text, select

T9Abc

For upper case, predictive text, select T9ABC

For lower case, predictive text, select T9abc

To enter numbers, press and hold until the mode shows: 123

Press and hold again to switch back to text entry.

57Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

f there is a problem sending a

message the display shows

Message Sending Failed

and the handset returns to standby. I

f you open the Outbox the

message is marked

Sending

error

. Your BT Reveal will have 2 further attempts at sending your message at 10 minute intervals. If the message fails to be sent on the third attempt the message

Sending Error

will be displayed alongside the message in the Outbox (replacing the time and date).

If another handset is on the line when you try to send a text message, you will see

Message

sending failed

and the message will be stored in the Outbox with the message

Sending error

. When the line becomes available your BT Reveal will attempt to send the message again.

The default text input mode is: sentence case, predictive text (T9Abc).

Page 58

See page 15 for the complete character map.

Standard text entry

With standard text entry you can enter a word by pressing each letter button a number of times to display the character you want on the screen. For example, to write the word “Hello”, press

4 twice, 3

twice, 5 three times, 5 three times and 6 three times.

Writing tips for standard text entry

1. If you make a mistake, press Clear to delete the

last character/digit to the left of the cursor.

2. Press

LEFT or RIGHT navigation button to move

the cursor through the characters/digits. Characters/digits are entered to the left of the cursor.

3. Press

and release 0 to insert a space. Press and

hold

0 to insert a 0.

4. Press

1 to enter any of the following: . , – ? ! etc.

5. Press

and release as a shortcut to the

‘insert symbol’ table, then use

UP or DOWN to

highlight the symbol you want and select

OK to

insert it into your message.

6. To enter a number, press

and hold the required

number button until the number is displayed.

7. Press

Back to go back to the previous screen.

8. The cursor automatically moves to the right after a couple of seconds. So when the next letter is on the same button as the one you have just entered, wait for the cursor to move to the right before trying to enter it.

58 Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Press to switch between the different text entry modes, the mode is shown in the top corner of the display.

Page 59

Predictive (T9®) text entry

For quick texting you can use Predictive (T9®) text entry. You press the button showing the letter you want once and your BT Reveal predicts what you want to write. For example, to write the word “Hello”, press

4, 3, 5, 5 and 6.

If the word you want is not displayed and there are alternative words available based on the characters you have entered the text will be underlined, press

repeatedly to display the alternative words.

If your BT Reveal cannot find a word based on the characters you have entered, you can select Spell and use standard text entry to spell the word out and insert it using

OK. The new word will be added

to your phone’s dictionary for future use.

Writing tips for predictive text entry

1. If you make a mistake, select Clear to delete the

last character or digit to the left of the cursor.

2. Press to display alternative letter combinations. (If there are alternative letter combinations available the text will be underlined.) Select

Previous to go back to the previous text

selection.

3. Press

and hold as a shortcut to the ‘insert

symbol’ table.

4. Press

Prev to go back to the previously displayed

option.

5. When punctuation is entered using the

1 button,

the most likely symbol is suggested. If this is not the symbol you want, press

repeatedly until

the symbol you want is displayed.

59Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Press to switch between the different text entry modes, the mode is shown in the top corner of the display.

Page 60

You will not be able to receive text messages until you have f

irst sent a message. The first

essage sent registers you with

the text service.

If the Inbox is empty,

Messages

will be displayed.

For quick access to the messaging Inbox, press

RIGHT

navigation button from standby mode.

Receiving and reading text messages

Messages are stored in the Inbox. When you receive a new text message, the symbol will be displayed and you will hear the new message alert beeps.

1. Press

RIGHT navigation button to go directly to

the Messaging Inbox from standby mode. Continue to point 3.

Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your Mailbox PIN code and select

OK.

Press

UP or DOWNuntil

Inbox

is displayed and

select

OK.

5. The first (newest) message details are highlighted. The caller’s name (if a phonebook match is found), number and the date and time their message was received are displayed.

6. Press

UP or DOWN to scroll and highlight the

message you want and then select

Read to view

the message.

When viewing a message:

Select Options, then use UP or DOWN to scroll and select any of the following options:

60 Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Press Clear to delete an incorrect digit.

If you select the General Mailbox, you will not be required to enter a PIN code.

For more information on personal Mailboxes, see page 67.

When a message is NEW (unread) the symbol will be displayed on the standby screen.

Press UP/DOWN navigation button to move through the message.

Select

Back to return to the

message list.

Page 61

Delete

– to delete a message.

Select

OK.

Delete Message?

is displayed. Select

Ye s to confirm or No to cancel.

– to write and send a reply.

Select

OK. Enter your message using the keypad,

then select

Options.

Send To

is displayed, select

OK. The sender’s number will be displayed. Select Send to confirm and send.

Forward

– to forward the message to another number. Select

OK. The message is displayed. Select

Options,

Send To

is displayed, select OK.

Either enter the number you want to send to using the keypad and select

OK.

OR, select Search to open the phonebook and scroll

UP or DOWN to search for the name you want and

select

OK. Select Send to confirm and send.

Use Number

– to ring the number.

Select

OK. The number is displayed and dialled,

Save number

– to save number to the phonebook.

Select

OK. Enter a name for the number using the

keypad, then scroll

DOWN to highlight the Ringtone

setting. Press

LEFT or RIGHT to select a ringer

melody and select

Save.

Name Saved

is displayed.

Delete All

– to delete all messages in the Inbox.

Select

OK.

Delete All messages?

is displayed.

Select

Ye s to delete or No to cancel.

8. Press to exit and return to standby.

61Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

If you want to edit the message before forwarding, use Clear to delete characters and enter new ones using the keypad.

If the number is already stored in the phonebook, this option will not be displayed.

To edit the number, scroll to the number line and use

Clear

to delete digits and enter new ones using the keypad.

Page 62

When the Drafts Box becomes full, the oldest message is d

eleted to make room for a

ew message.

Read, edit and send messages stored in Drafts or Outbox

If you have saved a message you have written for sending later, you can view, edit and send it from the Drafts Box. The Drafts and Outbox holds up to 5 messages each.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your Mailbox PIN code and

select

OK.

4. Press

UP or DOWN until

Drafts

is displayed and

select

OK.

5. Scroll

UP or DOWN to the message you want and

select

Read.

When viewing a message:

Select Options, then use UP or DOWN to scroll and select any of the following:

Send To

– Select OK.

Either enter the number you want to send to using the keypad and select

OK.

OR, select

Search to open the phonebook and

scroll

UP or DOWN to search for the name you

want and select

OK.

Select

Send to confirm,

Sending Message

displayed, followed by

Message Sent

62 Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

For more information on personal Mailboxes, see page 67.

Press

Clear to delete an

incorrect digit.

If either the message memory becomes full, the display will flash

Memory Full

and

Delete

Messages

alternately. See page 63 for how to delete text messages.

When the Outbox becomes full, the oldest message is deleted to make room for a new message.

Page 63

Save Message

– to save a message in the Drafts Box for sending later. Select

OK.

Saving Message

is displayed.

Insert Symbol

– use to insert a punctuation symbol into a text message. Select

OK to display the choice of symbols. Scroll

UP/DOWN/LEFT/RIGHT to the symbol you want

and select

Use. The symbol is added to your text

at the cursor.

Insert Emoticon

– use to insert an emoticon into a text message. Select

OK to display the choice of icons. Scroll

UP/DOWN/LEFT/RIGHT to the icon you want

and select

OK. The icon is added to your text

at the cursor.

Insert Template

– use to insert a template into a text message. Select

OK to display the choice of templates. Scroll UP or DOWN to the template you want and select OK. The template is added to your text at the cursor.

You can then add to a template as appropriate.

Spell Word

- use to spell unusual words that predictive text may not guess. Select

OK. Enter the word letter by letter, using

the keypad and select

OK. The word is added to

your text at the cursor.

Use Number

– to ring the number.

Select

OK. The number is displayed and dialled,

Delete

– to delete a message.

Select

OK.

Delete Message?

is displayed. Select

Ye s to confirm or No to cancel.

63Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

f the text is unsuccessful, the

message

Unable To Send

will

be displayed.

In order to send and receive text messages you must not withhold your number. On most networks if you normally withhold your number the 1470 prefix presents your number for you.

See page 56 for Emoticons and 64 for Templates.

Page 64

Delete All

– to delete all messages in the Outbox.

Select

OK.

Delete All messages?

is displayed.

Select

Ye s to delete or No to cancel.

7. Press to exit and return to standby.

Text message templates

Use a template to add pre-set statements to make your texts easier to write.

To edit/delete a template

You can overwrite the existing templates with your own messages, up to 32 characters long.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your Mailbox PIN code and

select

OK.

4. Press

UP or DOWN until

Templates

is displayed

and select

OK. The list of templates is displayed.

5. Press

UP or DOWN to highlight the template you

want to edit or delete and select

OK.

To edit the template:

Edit Template

is displayed,

select

OK. Edit the text using Clear to delete

incorrect characters/digits and the keypad to enter new ones and then select

Save.

64 Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

The pre-set text message templates are:

Please call

I’ll be there at

What time will you be home?

I’ll call you

Happy Birthday!

To use a template

See ‘Send a text message’, page 54-56.

Page 65

To delete the template: press DOWN to highlight

Delete Template

and select OK.

Delete

Template?

is displayed, select Ye s to confirm or

No to cancel.

Service Centre numbers

To send and receive text messages you need the telephone number of your Network’s text Centre. If you accidentally delete the SEND or RECEIVE Service Centre numbers you will need to re-enter them in order for your text Service to work.

SEND Service Centre number 1 is pre-set to: 1470P1709400.

SEND Service Centre number 2 is empty, for you to store an alternative number.

RECEIVE Service number 1 is pre-set to:

080058752.

RECEIVE Service numbers 2 to 4 are empty for you to store alternative numbers.

You can enter up to 4 Receive Service Centre numbers and 2 Send Service Centre numbers.

Adding or changing Service Centre numbers

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your Mailbox PIN code and

select

OK.

65Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

If you have more than one Send Service Centre stored on your BT Reveal you will need to select the one you want to use for sending, see next section.

Page 66

4. Press UP or DOWN until

Text Settings

displayed and select

OK.

5. Press

UP or DOWN to highlight either

Receive

Centres

Sending Centres

and select OK.

6. Press

UP or DOWN to highlight the Service Centre

you want and select

OK.

7. The saved number (if available) is displayed. Edit the existing number using

Clear to delete digits

and the keypad to enter new ones, then select

OK.

8. Press to exit and return to standby.

Select a Send Service Centre number

If you enter an additional ‘Send’ Service Centre number, you can select the one you want to use. Your BT Reveal is pre-set to send using Service Centre 1. All messages sent will go via the selected provider.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your user area PIN code and

select

OK.

4. Press

UP or DOWN until

Text Settings

displayed and select

OK.

Service Centres

is displayed, select OK.

Set Send Service

is displayed, select OK.

Service Centre 1

is displayed, select OK.

66 Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 67

8. Press to exit and return to standby.

Personal user areas

Your BT Reveal is pre-set to make all text messages available to every user, with all messages sent from and received at a ‘General Mailbox’.

In addition, to keep your messages private, you can set up to 3 PIN protected personal user areas (subaddresses). Each personal user areas has its own Inbox, Drafts Box and Outbox which are only accessible when the correct PIN is entered.

Set a personal user area

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your Mailbox PIN code and

select

OK.

4. Press

UP or DOWN until

Text Settings

displayed and select

OK.

5. Press

UP or DOWN to highlight

Users

and

select

OK.

6. Scroll UP or DOWN to highlight the user area (1-3)

you want and press

Options.

Edit

is highlighted, select OK. Enter the name you

want, e.g. Jane, and scroll

DOWN to

Sub-Address

67Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

For security reasons the PIN digits will be shown as

If you enter the wrong PIN,

Incorrect PIN

will be displayed.

Use

Clear to delete any exiting

characters/digits.

Page 68

8. Press LEFT or RIGHT to select an available sub-address number (from 1 to 8), then scroll

DOWN to

PIN Protection

9. Press

LEFT or RIGHT to select Onor

Off

, then

scroll

DOWN to

PIN Code

10.Enter a 4 digit PIN code and select

Save to

confirm

Saved

is displayed.

11.Press to exit and return to standby.

How callers send a text to a personal user area

When your caller sends a text, by simply adding your 1-digit sub-address number on the end of your telephone number, the text will automatically be stored in your personal user area.

Delete a user area

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your Mailbox PIN code and

select

OK.

4. Press

UP or DOWN until

Text Settings

displayed and select

OK.

5. Press

UP or DOWN to highlight

Users

and

select

OK.

6. The list of personal mailboxes is displayed. Press

UP or DOWN to highlight the mailbox you want

and select

OK.

68 Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Follow the instructions for ‘set a user area’ to edit a user area.

If you select PIN protection

, you will be required to enter a PIN when accessing User Areas.

Mailbox 1, 2 and 3 are pre-assigned sub-addresses 1, 2 and 3 and the General Mailbox sub-address is pre-set to 9.

If you set-up personal mailboxes you must tell people your sub address number. They must put the relevant sub address number at the end of your telephone number when they send you a text message. If they do not include the sub address number, the messages will be stored in the General box and will be accessible to all users of your BT Reveal.

Page 69

7. Press UP or DOWN to highlight

Delete

and select

OK.

Delete XXXX and messages?

is displayed.

If the user area is NOT PIN protected, go to point 9.

If the user area is PIN protected:

8. Enter the 4 digit Mailbox PIN and select OK.

9. Select

OK to delete,

XXXX Deleted

is displayed.

10.Press to exit and return to standby.

Text notification on/off

When set to On and with your mobile phone number set, your BT Reveal will text you when it has received an answering machine message or a missed call with the telephone number of the person who called.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

Press

UP or DOWNuntil

Text Settings

displayed and select

OK.

4. Press

UP or DOWN until

Text Notification

displayed and select

OK.

5. Press

LEFT or RIGHT to select notification Onor

Off

then press DOWN to highlight the notification

entry and press

LEFT or RIGHT to select one of 3

possible options:

Missed Calls,Messages

(answer

machine) or

Both

. Press DOWN to highlight the

telephone number field and use the keypad to enter the number i.e. your mobile number.

69Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

For security reasons the PIN digits will be shown as *.

If you enter the wrong PIN,

Incorrect PIN

will be displayed.

The text message will not tell you what the answering machine message is but if you want to listen to your answering machine message you can do so using Remote access. See page 45.

The pre-set setting is Off.

here

XXXX

s the user area

ame you want to delete.

Text notification delivery timescales are dependant on the network.

Page 70

6. Press Save to confirm all changes.

Saved

is displayed.

7. Press to exit and return to standby.

Message alert beeps on/off

When you receive a text message, the message alert beeps will sound. These beeps can be switched on or off.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your user area PIN code and

select

OK.

4. Press

UP or DOWN until

Text Settings

displayed and select

OK.

5. Press

UP or DOWN until

Message Alert

displayed and select

OK.

6. Press

LEFT or RIGHT to select Onor

Off

. Press

DOWN until

Message Alert 1

is displayed. Select

LEFT or RIGHT to select the message alert melody

number you want. Select

Save to confirm.

Saved

is displayed.

7. Press to exit and return to standby.

70 Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

The pre-set setting is On.

Page 71

Predictive text On/Off

You can switch the predictive text entry mode on or off. When switched off, you will not see the predictive text entry options in the top corner of the display, only the standard text entry options.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Text

Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

3. If you have set up personal user areas, press UP or

DOWN to highlight the user area you want and

select

OK. Enter your user area PIN code and

select

OK.

4. Press

UP or DOWN until

Text Settings

displayed and select

OK.

5. Press

UP or DOWN until

T9 Predictive Text

displayed and select

OK.

6. Press

LEFT or RIGHT to select Onor

Off

and select

Save to confirm.

Saved

is displayed.

7. Press to exit and return to standby.

71Text messaging

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

The pre-set setting is On.

Page 72

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

You can use up to 5 GAP compatible handsets with your BT Reveal base to extend your phone system without needing to install extension sockets for each new phone. You must register new handsets to your BT Reveal base before they can be used.

Your BT Reveal handset can be registered to up to 4 bases.

Registering a handset

At the handset:

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Registration

is displayed, then select OK.

4. Press

UP or DOWN to highlight the base you want

to register the handset to and select

OK.

5. Enter your 4 digit System PIN code, then select

OK.

At the base:

6. Press and hold for 10 seconds, until you hear a beep tone and the blue downlight begins to flash on and off.

Release the button and the phone will remain in registration mode for 60 seconds while the handset attempts to register with the base.

When registration is successful,

Handset Registered

will be displayed and the handset will automatically be allocated the next available handset number. This number will be shown in the handset display when in standby mode.

If registration is unsuccessful,

Registration Failed

will be displayed.

ou must charge your additional handset for 24 hours before registering it.

If your handset is already registered to a base,

(in use)

will be displayed next to the base number.

The default PIN code is 0000.

The button can be found on the back of the base.

Using additional handsets

The allocation of a handset number depends on handset compatibility.

Page 73

73Using additional handsets

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

De-register a handset

1. Press MENU to open the main menu.

2. Press

UP or DOWN navigation button until

Registration

is displayed, then select OK.

3. Press

DOWN to highlight

De-Register H/Set

displayed, then select

OK.

Enter your 4 digit System PIN, then select

OK.

5. Press

LEFT or RIGHT to select the handset you

want to de-register (

1–5

) and select OK.

De-Register Handset X?

is displayed.

Either select

Ye s to confirm, the handset will show

Please Wait

then

Handset De-registered

, then

show

Please Register

to show that the handset is

not registered to a base.

Or, select

No to cancel and return to standby mode.

Internal calls

If you have more than one handset registered to the base, you can make internal calls between two handsets. This feature is dependant on handset compatibility.

1. Press

Int (LEFT navigation button), any available

handsets are displayed, e.g.

Handset X

or the

Handset name

2. If there is only one handset available, this will automatically ring and the handset name/number will be displayed. Or, if you have more than one available handset these will be displayed, press

UP or DOWN

navigation button to select the handset you want to call then select the

OK option.

At the called handset, the symbol flashes and the calling handset’s number is displayed.

The user can press to answer the call.

3. Press to end the call.

The default PIN code is 0000.

If the handset number you enter is already engaged on another call,

Not Available

will

be displayed.

Receiving an external call while on an internal call

If you are engaged on an internal call and an external caller is trying to get through, you will hear beeps through the earpiece and the caller’s information will be displayed (if you have subscribed to a Caller ID service). T

o answer the external call, press to end the internal call, then .

If the handset you selected is not available the message

Unavailable

will be displayed.

Page 74

74 Using additional handsets

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Transferring calls

You can transfer an external call to another handset registered to the base. This feature is dependant on handset compatibility.

During your call:

1. Press Int (LEFT navigation button). Your external

caller will be put on hold and will hear a tone.

2. If there is only one handset available, this will automatically ring and the handset name/number will be displayed.

Or, if you have more than one available handset, press

UP or DOWN navigation button to select the internal

handset number or name that you want to transfer the call to and then select the OK option.

At the called handset, the display will show e.g.

Handset

and the user can press to answer the call.

3. Press to complete the transfer and end the call at the original handset.

3-Way Calls

You can hold a 3-way conference call between 2 internal handsets and 1 external handset. This feature is dependant on handset compatibility.

During your call:

1. Press Int (LEFT navigation button). Your external caller will be put on hold and will hear a tone.

2. If there is only one handset available, this will automatically ring.

Or, if you have more than one available handset these are displayed, press

UP or DOWN to select

the internal handset name/number that you want to hold the 3-way call with, then select the

OK option.

3. When the internal handset user answers, select the

Join option to begin the 3-way call. During the 3-

Way call, the display will show

Conference Call.

4. Press to finish the 3-way call.

If you want to cancel the call transfer, press .

If the call is not answered at the called handset within 100 seconds, it will be transferred back to the original handset.

f you have multiple handsets you can name each handset. The chosen name might be displayed when making calls or w

hen transfering calls. See

page 29 to name a handset.

Page 75

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Phone does not work

• Have you installed the batteries correctly? See page 82.

• Check that the mains power is correctly connected. Only use power cords supplied.

No dial tone

•

Is the telephone cord of the base plugged into the phone socket?

•

Check that the mains power is correctly connected.

•

Only use the telephone and power supply cord supplied with the phone.

Cannot dial out or receive calls

•

Check that the mains power is correctly connected.

•

The batteries may need recharging.

•

Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

•

You may need to change the dial mode from tone to pulse, see page 31.

•

If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

•

The ringer volume may be switched off, see page 28.

•

Check that the mains power is correctly connected.

•

Make sure the handset is registered to the base, see page 72.

Help

Page 76

76 Help

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

No display

•

The batteries may be flat, dead or incorrectly inserted.

•

Recharge or replace the batteries.

icon flashes

•

Is the handset registered correctly to the base, see page 72.

•

Check that the mains power is correctly connected.

•

Check that the handset is within range of the base.

icon flashes

•

The batteries are low, place the handset on the base/charger to recharge.

Blue base light pulsing on/off

•

You have received a new message, answering machine message or new calls list entry. You will need to read your text message, page 60, play your answer message, page 42 or view your calls list, page 48.

You hear the busy tone when you press .

•

Make sure the handset is in range of the base.

•

Another handset registered to your BT Reveal base may be on the line.

Answering machine does not record any messages

•

The memory may be full. Play and delete old messages, see page 42.

•

The outgoing message might be set to answer only, check and change to answer and record, page 41.

Page 77

Answering machine messages have the wrong date and time

•

Have you set the date and time? See page 34.

Cannot access your messages from another phone

•

Have you changed the remote access security PIN code? See page 45. Always keep a note of the new PIN code in a safe place.

No Caller Display number/name displayed

•

Have you subscribed to a Caller Display service from your network provider, see page 47.

•

The caller may have withheld their number.

•

An exact name/number match was not found in your phonebook. Check that you have stored the full STD dialling code.

Cannot register a handset to a base

•

You can register a total of 5 handsets to your BT Reveal base. Check that you have not exceeded the limits.

•

Check that you have entered the correct PIN number (default PIN 0000).

•

Check that you are at least one metre away from other electrical equipment to avoid interference when registering.

Base unit does not ring, but the lights are on

•

Have you connected the telephone line correctly?

•

Is the base ringer set to off?

•

You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still experience problems.

77Help

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 78

78 Help

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Buzzing noise on my phone or on other electrical equipment nearby

•

Sometimes your BT Reveal can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Reveal at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

Customer Helpline

If you are still experiencing difficulties please call the BT Reveal Helpline on 0870 605 8407.

Possible problems with text messaging

Text messages cannot be sent and screen displays

Message Sending Failed

•

The base station power supply or telephone line cord might not be properly connected. Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket.

•

There might be a fault on the line. Check your telephone line is working properly.

•

You might have deleted the server number in error. See page 65 for instructions on how to enter the number.

Cannot send text

•

Check service centre number is correct including 1470P prefix (this is for BT lines. If you have another network provider please check the prefix number with them). In order to send and receive text messages you must not withhold your number. If you normally withhold your number the 1470 prefix presents your number for you.

Cannot receive text

• You will not be able to receive text messages until you have first sent a message. The first message sent registers you with the text service.

•

More than one text messaging product is plugged into the line. Remove other products.

Page 79

•

Check service centre number is correct.

•

Ensure you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your caller’s number when you receive an incoming call.

•

If you are using personal user areas please ensure you have given people your user area number and that they are entering it to the end of your telephone number when sending you a text message.

Text has previously been sent and received but you are now only receiving voice spoken text messages, from number 0845 6021111.

•

This may be due to your line being de-registered at the text service centre. All you need to do is text RESET and send it to 00000. You will receive a confirmation message back.

This assumes that your Caller Display service is active and working on your line. Messages sent to 00000 are free.

Further help and advice for text queries on BT lines:

•

BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

•

BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

•

For other telephone service providers please contact their customer services.

General sales enquiries

•

BT Residential lines – call 150. BT Business lines – call 152.

•

For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).

•

Additional handsets are available from the Helpdesk on 0870 605 8047.

79Help

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 80

80 Help

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Billing enquiries

•

Refer to the telephone number shown on your telephone bill.

Other functions and services available from the text messaging service

•

By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled.

1. Press

MENU to open the main menu.

2. Press

UP or DOWN until

Text Messaging

is displayed and select OK.

If you have not set up any user areas continue to point 4.

If you have set up personal user areas, press UP or DOWN to highlight the user area you want and select

OK. Enter your Mailbox PIN code and select OK.

For more information on personal Mailboxes, see page 67.

Write Message

is displayed. Select the OK option.

5. Use the keypad to type in the following commands (depending upon what you want to do):

* 1 # Opt out from receiving voice text messages.

# 1 # Turns off the opt out option.

* 2 * Turns on permanent voice text message delivery to your phone.

All incoming text is delivered as voice text.

# 2 # Turns off permanent voice text message delivery.

6. Select

Options.

Send To

is displayed, select OK.

7. Enter

00000

and select OK.

Text

is highlighted, select OK. The display shows

Sending Message

Page 81

If you are sending a message from a fixed line phone to another fixed line phone

•

* 3 # Forces a message you send to be delivered as a voice text even though the

recipient may have a text enabled phone and usually receives written text. This command is inserted at the start of the message and applies only to that message, e.g.

* 3 # ‘Hello I will be home late’.

If you are sending a message from a fixed line phone and require a status report

•

* 3 # Will allow a status report to be sent back to you when you have sent a

message to confirm delivery.

•

Place * 0 # at the start of your text message. Write the message and send it.

You will receive a reply text back to your phone giving the status report for that message.

You keep hearing an error beep

•

You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide.

81Help

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 82

82 Section

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Please note that it is normal for rechargeable batteries and the handset to become warm during charging.

eplacing the handset batteries

Remove the battery compartment cover as shown (a). Slide the plastic tab to the right to reveal the battery compartment (b).

Insert the 2 x AAA NiMH batteries supplied (c), then push down on the plastic tab and slide it back to the left until it clicks into place (d). Replace the battery compartment cover (e).

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

New batteries must be rechargeable: Nickel Metal Hydride (NiMH), size AAA, capacity 750mAh.

Spare rechargeable batteries are available from the BT Reveal Helpline 0870 605 8047.

General information

Page 83

83General information

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

MPORTANT

This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

WARNING

Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary domestic refuse.

BT accepts no responsibility for damage caused to your BT Reveal by using any other types of batteries

Safety information

• Only use the power supply suitable for the BT Reveal range. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the base mains power supply is

032763.

• Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the BT Reveal Helpline on 0870 605 8047.

• Do not open the handset (except to replace the handset batteries) or the base. This could expose you to high voltages or other risks. Contact the Helpline on 0870 605 8047 for all repairs.

• If the keylock is switched on, it is NOT possible to make calls, including to the emergency numbers (999/112).

• Radio signal transmitted between the handset and base may cause interference to hearing aids.

• It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.

• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

• Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

• Clean the handset and base (or charger) with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

• Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to fire, explosive or other hazardous conditions.

Page 84

84 General information

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

•

There is a slight chance your phone could be damaged by an electrical storm.

We recommend that you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

• The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

• The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

• When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

• Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Guarantee

Your BT Reveal is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Reveal or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please read the Help section beginning on page 75 or contact the Helpline on 0870 605 8047 for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Page 85

utside of the 12 month

guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.

We recommend that you contact BT’s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer.

Returning your phone

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Reveal has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Any additional handsets and chargers that you register have a REN of 0.

Only use approved base mains power supply, item code: 032763.

Only use approved batteries.

These products are available from the BT Reveal Helpline on 0870 605 8047.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

85General information

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 86

86 General information

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

eclaration of Conformance

Hereby, Suncorp Technologies declares that this BT Reveal is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Reveal is published on the website:

http://www.suncorptech.com/bt

Connecting to a switchboard

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break recall. If in doubt please consult your service provider.

Inserting a pause

With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence.

Press

and hold to insert a pause

(P)

before entering the telephone number.

You may also need to enter a pause when storing international numbers or charge card numbers.

Recall

You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature.

Page 87

If you experience any problems, please call the Helpline on 0870 605 8047

or email bt.helpdesk@suncorptech.com

Page 88

Ofﬁces worldwide

The telecommunications services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2006. Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Reveal Issue 1 (11/06) 6 Designed and produced by The Art & Design Partnership Ltd. Printed in China

Visit us at www.bt.com