User Guide
BT RESPONSE 123e
DIGITAL TELEPHONE ANSWERING MACHINE
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Digital answering machine
with up to 12 minutes
recording capacity
No need for tapes, all recordings are made
digitally giving you fast and reliable access to
your messages and memos.
Remote access
Listen to your answering machine
messages from another phone,
switch the answering machine on and off,
even record a new outgoing message.
Message counter
Gives a clear indication of the
number of messages/memos
you have. Alerts you when the memory is full.
Time saver
During remote access, your
Response 123e will answer after
2 rings if you have any messages, or after 6
rings if you don’t. This allows you to hang
up before your Response 123e answers,
avoiding the cost of a call.
10-number quickdial memory
Store up to 10 phone numbers
in the memor y so you can easily
dial your most commonly called numbers.
Loudspeaker volume control
Lets you adjust the loudspeaker
volume for message playback
and call screening.
Call screening
Listen to who’s calling you
through the loudspeaker and
decide whether to answer the call in person
or let your Response 123e record a message.
Time/day stamp and voice
prompts
Your Response 123e announces
the time and day each message was received.
Voice prompts help you to operate your
Response 123e more easily.
Please open this page for an ‘at a
glance’ guide to your Response 123e.
Key features
1
At a glance
Handset clip
Holds the handset in place if the base is wall-mounted.
Directory label
Use the label to make a note of which phone
numbers are stored in the memory.
Quickdial
Use to dial numbers stored in the memor y.
Secrecy
Lets you talk to someone in the same room without
the person you are calling hearing you.
Store
Use to store up to 10 numbers in the memor y.
R (Recall)
Recall button for use with switchboards
and BT Calling Features.
Redial
Redials the last number called.
Inserts a pause when storing a number.
Answer on/off
Switches the answering machine on and off.
Switches between OGM1 and OGM2
Lets you record your own OGM.
Microphone
For recording your outgoing message or memo(s).
2
Handset park
To rest the handset during a call when your
Response 123e is wall-mounted.
Skip/Memo
Skip backward through your messages during playback.
Press and hold down to record a memo.
Stop
Stops message playback.
Lets you set and check the day and time.
Skip
Skip for ward thr ough your messages during playback.
Sets the number of rings before your answering
machine answers.
Delete
Deletes individual or all messages.
Lets you set and check the remote access security code.
Play
Press to play back recorded messages and memos.
Message counter
Indicates the number of messages/memos stored,
whether the answering machine is on or off or if the
memor y is full.
– Volume
+
Adjusts the loudspeaker volume for message playback
and call screening.
In this guide
There is also a detailed index on page 24 of this user guide
3
At a glance 1
Introduction 4
Unpacking your
Response 123e 4
For your records 4
Remote access security code 4
Safety information 5
General 5
Environmental 5
Setting up 6
Using the telephone 10
Making and receiving calls 10
Using the memory to store
and dial numbers 11
Using the answering
machine 12
Outgoing message 12
Receiving messages 14
Answer delay 14
Memos 15
Playing your messages
and memos 15
Call screening 16
Remote access 17
Accessing your Response 123e 17
Operating your Response 123e 18
Help 20
General information 22
Guarantee 22
Returning your Response 123e 22
Technical information 23
BT accessories and
replacement items 23
Index 24
Introduction
Your Response 123e has been designed for ease of use and made to
the high standards set by BT. You can expect your Response 123e to
give you many years of trouble-free service
4
For your records
Date of purchase:
Place of purchase:
Serial number:
Purchase price:
For guarantee purposes, proof of
purchase is required, so please keep
your receipt.
Remote access security code
Your remote access security code is
pre-set to 0 0 0 .
If you change your security code, keep
a reference of your new code here:
See ‘Remote access’ on page 17.
Please read the instr uctions carefully
before use and keep this User Guide for
future reference.
Unpacking your
Response 123e
If anything is missing, please contact
your place of purchase immediately.
Response 123e digital
telephone answering
machine with telephone
line cord attached
Wall-mounting
bracket
Plug-mounted 13 amp
power adaptor
(Item code: 871036)
Screws and wall plugs
for wall-mounting
Remote access card and
spare directory label
Safety information
5
General
• Simply clean your Response 123e
with a damp (not wet) cloth, or an
anti-static wipe. Never use household
polish as this may damage the
product. Never use a dry cloth as
this may cause static shock.
• Only use the power supply included
with the product. Using an unauthorised power supply unit will invalidate
your guarantee and may damage the
answer machine. The item code for
the power supply unit is 871036.
• Do not open your Response 123e.
This could expose you to high
voltages or other risks.
Environmental
• Do not expose to direct sunlight.
• We recommend that you do not place
the product on antique/veneered
wood to avoid damage.
• Do not stand your product on carpets
or other sur faces which generate
fibres, or place it in locations
preventing a free flow of air over it’s
surfaces.
• Do not submerge any par t of your
product in water and do not use it in
damp or humid conditions, such as
in bathrooms.
• Do not expose your product to fire,
explosive or other hazardous
conditions.
• There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend that
you unplug the power and telephone
line cord for the duration of the
storm, as damage is not covered by
the guarantee.
Setting up
Follow these steps to set up your Response 123e for use
6
Plan the location of your
Response 123e
Situate your Response 123e close
enough to the phone and mains power
sockets so that both cords will reach.
1 Check your telephone wall
socket
If you do not have a modern phone
socket, call Freefone 0800 800 150 and
ask for a BT engineer to come and fit
the correct one. This is a chargeable
service.
For a full range of accessories and
replacement items for BT products,
call 0870 240 5522 or visit
2 Plug the power cord into the
back of the machine
To prevent the cord being pulled out
accidentally, hook the power cord
around the cord grip.
3 Plug the adaptor into a mains
power socket and switch on
Your Response 123e will announce,
“Answer on, answer delay, time saver.”
The message counter will flash between
0 (no messages) and C.
CORD GRIP
Press and release the
Skip
and Skipbuttons to select
the correct minute.
When the correct minute is
announced, press and release
the Stop button. The clock is
now set and your Response
123e announces the current
day and time.
To check the day and time setting
Press the Stop button.
5 Set the ringer switch
The ringer switch is on the back of
the base.
There are two settings:
Ringer On – The phone rings when you
receive an incoming call.
Ringer Off – The phone does not ring
when you receive an incoming call.
7
4 Set the day and time
Your answering machine
informs you of the day and time
each message was recorded, so
it is impor tant you set the
answering machine clock.
If there is a power failure, the
display will flash C. You will
need to re-set the day and time.
Press and hold down the Stop
button until the current day is
announced.
Press and release the
Skip
and Skipbuttons to move
backwards and forwards
through the days of the week.
When the correct day is
announced, press and release
the Stop button to store.
The current hour is then
announced.
Press and release the
Skip
and Skipbuttons to select
the correct hour. Your
Response 123e uses the
24-hour clock (“13” is 1pm,
“14” is 2pm and so on).
When the correct hour is
announced, press and release
the Stop button to store.
The current minute is then
announced.