BT Relate SMS User Manual
User Guide
BT RELATE SMS
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
*YOU MUST
SUBSCRIBE TO YOUR
NETWORK PROVIDER’S
CALLER DISPLAY SERVICE FOR
THIS FEATURE AND FOR SMS TO WORK.
FOR SMS YOU MUST NOT WITHHOLD
YOUR NUMBER. A FEE MAY BE PAYABLE.
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
Please open this page for an ‘at a glance’
guide to your BT Relate SMS.
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
Please open this page for a further
‘at a glance’ guide to your BT Relate SMS.
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
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0
A
B
C
J
K
L
M
N
O
G
H
I
P
Q
R
S
T
U
V
W
X
Y
Z
D
E
F
Calls
Redial
Dial
Menu
Undo
SMS
Calls
BT Relate SMS
Secrecy
R
Pause
SM S
1
At a glance
Calls light
Flashes when you have
unviewed calls in the
Calls list.
Redial button
To redial a number from
the redial list.
Calls button
Press to access the
Calls List.
Undo button
To return to the previous
display screen.
Press repeatedly to retur n
to standby.
X button
To delete an incorrect
digit/character.
To delete Directory
entries, Calls list entries
and SMS messages.
Secrecy button
Use to turn secrecy on/off.
R button
For use with a
switchboard/PBX and
BT Calling features,
see page 39 and 22.
Pause button
Press to enter a pause
in a stored number.
SMS button
Press to access the SMS
menu options.
# button
To change from upper to
lower case when storing
names and writing SMS
text messages.
M1- M5 buttons
Direct memor y buttons.
✔ Button
Press to confirm a setting.
Menu button
To access the menu
options.
Dial button
To dial a displayed
number.
Directory button
Press to access the
Directory.
or buttons
Use to scroll backwards
and for war ds through the
menu options.
SMS light
Flashes when you have
unviewed SMS text messages
Handset park
When the phone is wall
mounted you can hang
the handset here if you
need to leave the phone
during a call.
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
2
Standby screen
Time
Total Calls
list entries
Date
Total SMS
text messages
Quick guide to display icons
Displayed when the batteries are low and need replacing.
Indicates that secrecy is on.
NEW Displayed when you have new Calls list entries.
REPT Indicates that a number stored in the Calls list has called more than once.
002 Shows you which Calls list entry or which SMS message you are currently viewing,
e.g. number 2.
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
3
Menu Structure
MAIN MENU
SMS MENU
CALLS MENU
SET CONTRAST
SMS PROVIDERS
12/24H FORMAT
SET CLOCK
AUDIBLE ALERT
WRITE MESSAGE?*
INBOX
OUTBOX
DIRECTORY MENU
WRITE MESSAGE?
WRITE MESSAGE?
WRITE MESSAGE?
NEW?
SAVE TO?
REPLY?
FORWARD?
DELETE?
DELETE ALL?
SAVE TO?
FORWARD?
DELETE?
DELETE ALL?
SAVE TO?
EDIT?
DELETE?
DELETE ALL?
SAVE TO?
DRAFTS
EDIT?
DELETE?
DELETE ALL?
SAVE TO (M1 – M5)?
DELETE?
DELETE ALL?
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
4
At a glance 1
Quick guide to display icons 2
Menu structure 3
Introduction 5
Safety information 6
Setting up 7
Using your Relate SMS 10
Making and receiving calls 10
Call timer 11
Redial 11
Ringer volume 11
Secrecy 12
Display contrast 12
12/24 Hour Clock 12
Time and date display 13
SMS message audible aler t on/off 13
5 Name and number direct memories 14
Character map 15
100 Name and number directory 17
BT Calling Features 22
Caller Display 22
Calls list 22
SMS Text Messaging 26
Using SMS 27
Character map 27
Write and send an SMS message 28
Receiving an SMS message 30
Delivery of SMS messages 31
SMS Service Centre numbers 36
Sending SMS text messages from
mobile phones 37
General information 38
Guarantee 38
If you have to return your product 38
Technical information 38
Switchboard compatibility 39
Help 40
SMS Service Conditions 42
Wall mounting template 49
Index 50
In this guide
Note
There is a detailed INDEX at the end of this guide, see page 50.
Note
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a white box like this.
INTRODUCTION
5
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
Introduction
Your Relate SMS is designed for ease of use and made to the high standards set by BT.
You can expect your Relate SMS to provide many years of quality service. Please read the
instructions carefully before use and keep this user guide for future reference.
Unpacking your Relate SMS
Check that your Relate SMS is complete.
If anything is missing, please contact your place of
purchase immediately.
Relate SMS telephone
Handset and cord
Telephone line cord
4 x AA batteries
Desk mounting plinth
Wall plugs and screws
For your records
For guarantee purposes proof of purchase is required,
so please keep your receipt.
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the base unit)
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
6
SAFETY INFORMATION
Safety information
General
Do not dismantle the telephone. This could
expose you to high voltages or other risks.
Never dispose of batteries in a fire. There is
a serious risk of explosion and/or the release
of highly toxic chemicals.
Cleaning
Simply clean your Relate SMS with a damp
(not wet) cloth, or an anti-static wipe.
Never use household polish, as this will
damage the product.
Never use a dr y cloth as this may cause a
static shock.
Environmental
Do not expose to direct sunlight.
Do not stand your product on carpets or other
sur faces which generate fibres, or place it in
locations preventing free flow of air over its
surfaces.
Do not submerge any par t of your product
in water and do not use it in damp or humid
conditions, such as in bathrooms.
Do not expose your product to fire, explosive or
other hazardous conditions.
There is a slight chance that your phone could be
damaged by an electrical storm. We recommend
that you unplug the telephone line cord for the
duration of the storm.
SETTING UP
7
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
Setting up
Follow these steps to set up your Relate SMS ready for use.
Open the batter y compartment on the back of your
telephone by pushing in the plastic clip and lifting off
the battery cover. Then insert the batteries as shown.
Replace the batter y compartment cover.
Plan the location
Situate your Relate SMS close enough to the
telephone socket so that the line cord will reach.
Do not situate the product in the bathroom or other
humid areas.
Note
If you are replacing batteries you will need to remove
the desk mounting plinth (if attached) to gain access
to the battery compartment.
Note
When your batteries are close to becoming completely
flat, will flash in the top left corner of the
display. If you do not replace the batteries they
will become totally discharged and your display
will not work.
1 Install the batteries
The display on your Relate SMS is powered by 4 x AA
batteries.
Make sure the phone is not plugged into the phone
socket.
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
8
SETTING UP
2 Connect the handset
Plug one end of the handset cord into the handset
and the other end into the socket on the underside of
the telephone.
Then place the handset on the telephone cradle.
4 Connect the telephone line cord
5 Fit the plinth for desk mounting
3 Connect the telephone line cord to the
underside of your Relate telephone
Route the line cord as shown in the illustration
according to whether your phone is to be wall or desk
mounted.
If you are using your Relate SMS as a desk phone you
will need to fit the plinth on to the base.
Ensure all cables on the underside of the base are in
their respective channels.
Proceed by holding the plinth as shown in the
illustration, now lower the plinth so that the two lugs
nearest to you, fit into the corr esponding holes on the
base, as shown.
Route for wall mounting Route for desk mounting
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
SETTING UP
9
Push and squeeze until the plinth clicks into place
from front and back.
Note
You can set the time on your Relate SMS display,
please refer to pages 12–13 for instructions.
3 Place your Relate SMS over the screw heads
and slide down.
Your Relate SMS is now ready for use.
6 Wall-mounting your Relate SMS
1 Using a coin, rotate the handset clip to prevent
the handset from falling when the pr oduct is
wall-mounted.
2 Use the template on page 49 and a 6mm drill
bit to drill holes in the wall. Leave an 8mm gap
between the screw heads and the wall.
WALL
WALL PLUG
SCREW
DESK WALL
USING YOUR PHONE
10
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
Using your Relate SMS
Note
To exit a menu at any time, press the Undo button.
This will take you back one step. To return to the
standby screen keep pressing the Undo button.
Making and receiving calls
To make a call
Pick up the handset.
Listen for the dialling tone.
Dial the number you want.
Preparatory dialling
Without lifting the handset, enter the number
to be dialled. The number is shown on the
display. If you make a mistake, press the
✘
button to remove any incorr ect digits.
If you have entered the number corr ectly,
press the Dial button to dial the number.
The display shows LIFT HANDSET.
The number will be dialled automatically
3 seconds after lifting the handset.
Note
If the handset is not lifted within 6 seconds, your
Relate SMS will automatically return to the standby
screen.
Dial
Your Relate SMS has a menu driven display. The
and buttons allow you to scroll through the menu
and the
✔ button allows you to select options within
each menu.
Undo
Menu
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
USING YOUR PHONE
11
To receive a call
When the phone rings:
The red calls light flashes and the handset
display will show EXTERNAL CALL.
Or, if you have subscribed to a Caller Display
Ser vice it will show your caller’s telephone
number or name if you have stored it in your
directory (unless the number has been
withheld or is an international number).
Lift the handset to answer the call.
To automatically redial one of these numbers
Press the Redial button repeatedly to scroll
through the last 5 dialled numbers.
When the number you want to redial is
displayed, press the Dial button.
The display shows LIFT HANDSET. The
number will be dialled automatically 3 seconds
after lifting the handset.
Redial
Your Relate SMS automatically saves the last
5 telephone numbers dialled into a redial list.
Each redial number can be up to 32 digits long.
Ringer Volume
Move the switch on the underside of your Relate SMS
to your preferr ed position, Hi, Low or Off.
Note
If the handset is not lifted within 6 seconds, your
Relate SMS will automatically return to the standby
screen.
Note
The ringer volume switch is located on the underside
of your Relate SMS, underneath the desk plinth.
Call timer
Your handset will automatically time the duration of
all external calls. The bottom line of the display
shows the call duration both during your call and for
a few seconds after it is completed.
To end a call
Replace the handset.
Redial
Dial
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
USING YOUR PHONE
12
To set the display contrast
Press the Menu button.
The display shows SET CONTRAST.
Press the
✔ button.
The display shows PRESS < or >.
Press the
or button to select from 6
contrast settings.
Each time you press
or
the display
will alter to show you the current contrast
setting.
Press the
✔ button when the contrast you
want is displayed.
The display shows SET CONTRAST
COMPLETED.
To switch Secrecy on and off
To switch on during a call:
Press and release the Secrecy button.
The secrecy icon X will be displayed and
your caller will be put on hold.
While secrecy is on you can talk to someone
in the same room without your caller hearing
you. You will still be able to hear your caller.
To switch of f during a call:
Press and release the Secrecy button again
to return to your caller. The secrecy icon
will disappear from the display.
Secrecy
When on a call you can talk to someone in the same
room without your caller hearing.
Secrecy
Secrecy
Menu
To set the 12/24 Hour Clock
When receiving your first incoming call the
Caller Display ser vice will automatically set
the clock.
However, if you wish to set the clock manually
then follow the steps below.
Press the Menu button.
The display shows SET CONTRAST.
Press the
or button to scroll to
12/24 H FORMAT.
Press the
✔ button.
The display flashes the current setting.
Press the
or button to select either
12 HOUR or 24 HOUR.
Press the
✔ button.
The display shows 12/24 H FORMAT
COMPLETED.
Your Relate SMS retur ns to the standby
screen.
Menu
Note
The year setting must be selected manually as this
is not set by the Caller Display service.
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
USING YOUR PHONE
13
To set the time and date on the display
Press the Menu button.
The display shows SET CONTRAST.
Press the
or button to scroll to
SET CLOCK.
Press the ✔ button.
The display shows TIME: and the current
hour setting flashes.
Press the
or button repeatedly to
scroll to the corr ect hour setting.
Press the
✔ button.
The current minute setting flashes.
Press the
or button repeatedly to
scroll to the corr ect minute setting.
Press the ✔ button.
The display shows DATE: and the current
date setting flashes.
Press the
or button repeatedly to
scroll to the corr ect date setting.
Press the ✔ button.
The current month setting flashes.
Press the
or button repeatedly to
scroll to the corr ect month setting.
Press the ✔ button.
To set the SMS message audible alert on or off
When you receive a new SMS message you
will hear a series of 3 beeps to aler t you.
The default for this setting is ON.
Press the Menu button.
The display shows SET CONTRAST.
Press the
or button to scroll to
AUDIBLE ALERT.
Press the
✔ button.
The display shows the current setting.
Press the
or button to select either
ENABLE (for ON) or DISABLE (for OFF).
Press the
✔ button.
The display shows AUDIBLE ALERT
COMPLETED.
Your Relate SMS retur ns to the standby screen.
Menu
The current year setting flashes.
Press the
or button repeatedly to
scroll to the corr ect year setting.
Press the ✔ button.
The display shows DATE: COMPLETED.
Your Relate SMS retur ns to the standby screen.
Menu
Note
If using the 12 hour clock format you should
ensure that the correct am/pm setting is showing.
Note
You may need to set the current year manually as
your product is pre-set to 2003 and the year is not
provided by the Caller Display service.
Relate SMS User Guide ~ Issue 2 ~ 2nd Edition ~ 20th August ’03 ~ 5538
USING YOUR PHONE
14
To store a direct memory
Press a memory button (M1 to M5).
If the memor y location is empty, the display
shows NEW?
Press the
✔ button.
The display shows TEL: followed by a
flashing cursor.
Enter the telephone number using the
keypad buttons.
If you enter a digit incorrectly use the
✘
button to delete it and then enter the correct
digit.
Press the
✔ button to confir m the number.
The display shows NAME: followed by a
flashing cursor.
Enter a name using the keypad buttons.
The first letter of any entr y will be in upper
case and subsequent letters will be lower case.
Pressing the
#
button will change new text
to upper case, another press will retur n to
new text being in lower case.
For example, if you wish to enter the name
Tom:
To enter the letter T, press the 8 button. The
cursor will automatically move to the right.
To enter the letter o, press the 6 button
three times.
To enter the letter m, press the 6 button.
If you enter a character incorrectly use the
✘ button to delete it and then enter the
correct character.
When you have entered the name corr ectly,
press the
✔ button.
The display shows MOBILE: followed by a
flashing cursor.
Enter the mobile number using the keypad
buttons.
If you enter a digit incorrectly use the
✘button
to delete it and then enter the correct digit.
When you have entered the mobile number,
press the
✔ button to confir m.
The display shows RECORD SAVED!
Your Relate SMS will then automatically
return to the standby scr een.
5 Name and number direct memories
You can store five of your most frequently used names,
telephone and mobile numbers in the memor y. Please
note that numbers can be no more than 16 digits long
and names no more than 16 characters.
Note
You can change between upper and lower case by
pressing the
#
button. To insert a space between
characters press the 0 button or the
button and
the cursor will automatically move to the right
ready for you to enter the next character. Use the
1 button or the
✱
button for other punctuation
characters (see character map on page 15).
Note
If you do not want to store a mobile number, press
the
✔ button when the display shows MOBILE:
T
U
V
8
M
N
O
6
M
N
O
6
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