BT RELATE 550 User Manual

Relate 550

User guide

RINGER
VOLUME

HI
LOW
OFF

At a glance

7

P

Q

R

S

8

T

U

V

9

W

X

Y

Z

6

M

N

O

5

J

K

L

4

G

H

I

1

2

A

B

C

3

D

E

F

RECALL

Friends & Family

•

TO SETUP YOUR Discount

•

REMOVE THE MEMORY CARD

•

FILL IN THE NAMES

•

FOLLOW THE SETUP

•

INSTRUCTIONS

NO.............................

SECRECY

✱

0

#

REDIAL

Call My Bill

A

B

C

SET UP

© TO START
PRESS A
AND FOLLOW

THE ARROWS

© KEY-IN THE

NUMBER
YOU WANT
TO STORE

© SELECT ONE

OF THE TEN
MEMORY
KEYS

© TO CONFIRM

THE NUMBER
PRESS ‘B'

© WHEN YOU

WANT TO
INFORM ‘B'
OF THE
NUMBERS
THAT
QUALIFY
FOR YOUR

Discount

PRESS ‘C'



ACCOUNT NO.

....................

....................

RECALL

Relate 550

Memory label

Lets you keep a
reference of one-touch
numbers stored in the
memory.

Instructions panel

For buttons A, B, C.

Direct dial memory
buttons

Allows you to store up
to 10 numbers (each
up to 32 digits).

Discount button C

Dial for discount number
registration. Can be
over written.

Secrecy LED indicator

Lights up when the secrecy
button is on.

Secrecy button

Allows you to talk to someone
in the same room, without the
person on the other end of the
line hearing your conversation.

Confirm button B

Use as a confirm button for storing
numbers into the memor y.

Recall button

For use with BT Select Ser vices
and switchboards.

Handset clip

Rotate for wall mounting to secure
handset firmly in position.

‘Call my bill’ button

Press for billing
information. Can be
over written.

Start button A

Used as start button for storing
numbers into the phone’s memor y.

Handset park

When it is wall mounted, you
can hook the handset on this
if you need to temporarily
move away from the phone.

Raised dot

The raised dot on the
5 button helps you
find the other
numbers if you are
visually impaired or
dialling in the dark.

Redial button

Press to redial the
last number called.

Telephone number panel

Ringer volume

This lets you
choose how loud
the phone rings.

1

2

3

4

5

6

7

8

9

10

1

Setting up

Follow these steps to get your
Relate 550 ready for use.

Check that your Relate 550 is complete.
When you unpack you should have:

• Relate 550 telephone with telephone line cord

attached.

• Bracket for wall mounting.

• 2 screws and wallplugs.

1 Plug your Relate 550 into the
BT socket

2 Set the ringer volume

The ringer switch is located on the underside of the
unit. There are 3 settings:

HI a loud ring; your Relate 550 is pre-set to this

position.

LOW a quiet ring.
OFF no ring – if you don’t want to be disturbed.

Your Relate 550 is now ready for use.

3 Wall mounting your Relate 550
(optional)

Your Relate 550 can be wall mounted by using the
bracket provided. Use the wall bracket provided to
mark the position of the screws. (Drill size No.8mm.)

Handset clip

To rest the handset when the
Relate 550 is wall mounted.
Twist and tur n it until it locks
into place.

Important: Before you use your Relate 550

Plan the location of the telephone. The following point
should be considered.

• The Relate 550 should be within two metres of the phone
socket. A new-style phone socket is needed.

If you do not have a new-style socket, call Freefone 0800
800 150 and ask for a BT engineer to come and fit the
correct socket. This is a chargeable service.

RINGER
VOLUME

HI
LOW
OFF

How to use your
Relate 550

Using the memory to store and dial Friends
& Family numbers

You can store up to 10 of your most important, or
regularly used numbers, and then dial them by
pressing just one button for each.
(The numbers can each be up to 32 digits long).

• Remove the memor y label and pick up the handset.

• The first ARROW indicator will glow to indicate

the start of the memory storing sequence.

• Press button A (a single ‘beep’ will be heard).

• The second ARROW indicator will glow, informing

you to select one of the ten memor y buttons.

• Press one of the memor y buttons 1-10.

• The third ARROW indicator will glow, informing you

to key in the telephone number you want to store.

• Key in the number you want to store.

• The fourth ARROW indicator will glow, informing

you to confirm your selection.

• Press button B to confirm (two ‘beeps’ will be heard).
The fifth and first ARROW indicators will glow
alternately, instructing you to make a choice.

• Press button C to inform BT of the number to
qualify for your Friends and Family discount.

• Write the name of the person whose number you
have just stored (if you use pencil, you can easily
change it in the future) in the appropriate space on
the memor y label.

or

• Press button A to continue to store up to nine other
numbers in the memor y buttons. Remember to
use a different memory button each time a number
is stored. The ARROW indicators will glow to lead
you through the memor y stor e sequence.

Note:

Instructions are revealed when directory label is removed.

If your phone is unplugged from its socket, the memory will
hold the stored numbers for 5 minutes. If unplugged for
more than 5 minutes, the numbers may be lost and you will
need to re-programme.

(Have your account number ready for reference; this is
available on your phone bill.)

A

B

C

2

To dial numbers stored in the memory

• Pick up the handset.

• Press the MEMORY button of the number you wish
to call.

• Relate 550 will dial the number automatically.

• When the call in answered, proceed with your

conversation and replace the handset on completion.

To change numbers stored in the memory

To change or replace telephone numbers stored in
the MEMORY, simply repeat the process used for
storing the original numbers, but key in the new
number. The number stored in that location is
automatically replaced with the new one you are
entering.

Additional
features

To redial a telephone number at the touch of
a button

• Pick up the handset.

• Press the REDIAL button.

• The last dialled number is redialled automatically.

Using the secrecy button

Using the SECRECY button allows you to talk to
someone in the same room whilst on a call, without
the person on the other end of the line hearing your
conversation.

• During a call, press and release the SECRECY
button. You will now be able to talk without the
person on the other end of the line hearing your
conversation.

• The SECRECY LED will glow.

• Release the SECRECY button again to continue
your call.

Using the ‘Call my bill’ function

• Pick up the handset.

• Press the CALL MY BILL button.

• Listen to the billing information about your last
phone bill.

• Replace the handset.

Using Call My Bill and button C as extra
memory stores

To re-programme Call My Bill and button C

• Pick up the handset and lift the director y label.

• Press STARTbutton A (a single ‘beep’ will be heard).

• Press button C or CALL MY BILL button.

• Key in the phone number you wish to store
(up to 16 digits).

• Press button B to confirm (two ‘beeps’ will be
heard).

• Replace the handset and director y label.

To restore button Call My Bill and button C
(to factory setting)

• Pick up the handset and lift the director y label.

• Press START button A (a single ‘beep’ will be
heard).

• Press button C or CALL MY BILL button twice.

• Press button B to confirm (two ‘beeps’ will be
heard).

• Replace the handset and director y label.

Using the recall button

If your Relate 550 is connected to a PBX, the RECALL
button enables you to use features provided by the
switchboard. Please contact your communications
manager or PBX supplier for details.

The RECALL button can also be used in conjunction
with BT Select Ser vices.

Using your Relate 550 with a PBX

If your Relate 550 is to be connected to switchboard,
make sure that the switchboard uses Timed Break
Recall. For further help and advice with this, contact
BT on FREEfone 0800 800 154.

REDIAL

A

Call My Bill

SECRECY

Call My Bill

C

B

RECALL

If you are connected to a digital exchange, you can subscribe
to a range of useful BT Select Services.
If you wish to subscribe to any of these, or need further
information, contact BT on FREEfone 0800 800 152
(residential customers) or FREEfone 0800 800 154
(business customers), 8am to 6pm, Monday to Friday.

Have your account number ready for reference; this is
available on your phone bill.

3

Help

If you have any problems using
your Relate 550, this section
will give you the most common,
easy- to-follow solutions.

If you have no dialling tone

• Check that your Relate 550 is correctly connected

to the phone socket.

If your phone does not ring

• Check that the ringer volume is not set to OFF by

mistake.

• You may have overloaded your system.
Check other telephones/faxes on the property.
(See ‘Ringer Equivalence Number’ opposite.)

If you still have a problem, you can check whether
or not your line, or socket, is faulty.

• If you have a working phone, or another extension,
unplug it and connect it to your Relate 550 instead.

• If it works, the original socket may be faulty.

• If Relate 550 does not work, it must be faulty.

What to do if the above tips do not correct
the fault

If you rented your Relate 550: contact your local BT
fault ser vice on BT Freefone 0800 800 151.

Guarantee

This product is guaranteed for 1 year, provided that:

• The goods have only been used for their intended
purpose, and have not been subjected to misuse,
or been wilfully or accidentally damaged.

• The goods have not been tampered with or repaired
by anyone other than BT, its staff, or agents.

War r an t y

Some suppliers offer extended warranty schemes for cover
outside the initial 12- month period. Please ask them for
details of the standards against which approval was granted.

Technical
information

Environment

Your Relate 550 should be kept free of dust, moisture,
high temperature, vibration and should not be
exposed to direct sunlight. Do not stand it on carpets
or other surfaces which generate fibres, or place it
in locations which prevent the free flow of air over
its surfaces.

You may connect it to

• Direct exchange lines providing Multi-Frequency
(MF) signalling and Timed Break Recall facilities.

• Extensions with new plug and socket arrangements
provided with these direct exchange lines.

• Compatible PBXs.

Important! Compatible PBXs

Your Relate 550 is only approved for use with
compatible PBXs, including those which do not provide
secondar y proceed indication. Even if you do have
a compatible PBX, it cannot be guaranteed that the
telephone will operate correctly under all possible
conditions of connection. If you experience any
difficulties or would like a list of suitable PBXs,
contact BT on Freefone 0800 800 154.

Ringer Equivalence Number (REN)

If you connect too many telephones or other devices
to your telephone line, they may not ring correctly.
To determine how many telephones and devices can
be connected to your line, add together all the RENs
of all the apparatus you wish to connect. If this total
exceeds 4, they might not ring or operate correctly.

The REN of your Relate 550 and the majority of
telephones in the UK (unless other wise marked) is 1.

Warning

The apparatus is only designed to be operated in
a normal of fice, or domestic environment, wher e
the relative humidity does not exceed 60%. It
should not be used in bathrooms or near water.

4

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC (Low
Voltage Directive)

Offices in Europe, North America,
Japan and Asia Pacific.

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are pr ovided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.

TouchTone

™

is a registered trade mark of

British Telecommunications plc in the UK.
© British Telecommunications plc 1997.

Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in Malaysia. Issue 1 (7/97) 3.
Designed by The Art & Design Partnership Limited.