BT RELATE 3000 User Manual

BT Relate 3000 ~ Issue 3 ~ Edition 02 ~ 12.08.04 ~ 6346
User Guide
BT RELATE 3000
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BT Relate 3000 ~ Issue 3 ~ Edition 02 ~ 12.08.04 ~ 6346
Caller Display* lets you see who’s calling and keep track of the calls you’ve received.
Quickdial memory buttons let you store numbers and dial them with a single press. A further 10 names and numbers can be stored in the directory.
1471 & 1571 dedicated buttons let you hear who called you last and dial your network’s answering service.
Handsfree function allows you to make and receive calls over the built-in loudspeaker, without lifting the handset
Amplify incoming or outgoing call volume.
Voice prompts help you use the phone’s features.
VIP ringer - lets you select a different ring tone for important callers.
Wall or desktop mountable – lets you place your phone where it’s most convenient.
*You must subscribe to your network provider’s Caller Display service for this feature to work. A quarterly fee is payable.
Welcome…
to your BT Relate 3000 Telephone with Caller Display
*
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BT Relate 3000 ~ Issue 3 ~ Edition 02 ~ 12.08.04 ~ 6346
This User Guide provides you with all the information you need to get the most from your phone.
Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.
Need help?
If you have any problems setting up or using your BT Relate 3000 please refer to the ‘Help’ section on page 27 of this guide.
Got everything?
BT Relate 3000 telephone
4 x AA batteries
Mains power adaptor
Telephone line cord
Screw & wall plugs for wall-mounting
Base stand
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Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . 6
Install the batteries . . . . . . . . . . . . . . . 6
Connect the mains power adaptor . . . . . 6
Connect the telephone line . . . . . . . . . . 7
Setting the time . . . . . . . . . . . . . . . . . . 7
Setting the ringer volume . . . . . . . . . . . 8
Attach the base stand (optional). . . . . . . 8
Raised on a flat surface . . . . . . . . . . . . . 8
Wall-mounted. . . . . . . . . . . . . . . . . . . . 9
Getting to know your phone . . . . . . . . 10
Using the phone
Making and ending calls . . . . . . . . . . . . 12
Preparatory dialling . . . . . . . . . . . . . . . 12
Receiving calls . . . . . . . . . . . . . . . . . . . 12
Make a handsfree call . . . . . . . . . . . . . . 12
Answer a call handsfree . . . . . . . . . . . . 13
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . 13
Redial the last number . . . . . . . . . . . . . 13
Redial one of the last 5 numbers . . . . . . 14
Copy a redial number to the directory . . 14
1471 button . . . . . . . . . . . . . . . . . . . . 14
1571 button . . . . . . . . . . . . . . . . . . . . 15
M1 – M3 Quickdial memory buttons. . . . 15
Storing Quickdial numbers . . . . . . . . . . 15
Dialling Quickdial numbers . . . . . . . . . . 16
Deleting Quickdial numbers. . . . . . . . . . 16
Data port . . . . . . . . . . . . . . . . . . . . . . 16
Headset . . . . . . . . . . . . . . . . . . . . . . . 17
Directory
Store name and number . . . . . . . . . . . . 18
Dial from the directory . . . . . . . . . . . . . 19
Delete entries . . . . . . . . . . . . . . . . . . . 19
Caller Display and the calls list
Caller Display . . . . . . . . . . . . . . . . . . . . 20
Calls list . . . . . . . . . . . . . . . . . . . . . . . . 20
View list . . . . . . . . . . . . . . . . . . . . . . . 21
Dial a number in the list . . . . . . . . . . . . 21
Copy a number to the directory . . . . . . . 21
Personalise your phone
Setting your preferences . . . . . . . . . . . . 22
Ringer tone . . . . . . . . . . . . . . . . . . . . . 23
LCD contrast . . . . . . . . . . . . . . . . . . . . 23
Amplify lock . . . . . . . . . . . . . . . . . . . . 23
VIP ringer . . . . . . . . . . . . . . . . . . . . . . 24
Voice prompts . . . . . . . . . . . . . . . . . . . 24
Beeps tones . . . . . . . . . . . . . . . . . . . . . 24
Call amplifier . . . . . . . . . . . . . . . . . . . . 24
Key lock . . . . . . . . . . . . . . . . . . . . . . . 25
Recall/M3 . . . . . . . . . . . . . . . . . . . . . . 25
Factory settings . . . . . . . . . . . . . . . . . . 26
Re-setting the phone to its
original settings . . . . . . . . . . . . . . . . . . 26
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In this guide
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In this guide 5
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Help . . . . . . . . . . . . . . . . . . . . . . . . . . 27
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 28
General . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning . . . . . . . . . . . . . . . . . . . . . . . 28
Environmental . . . . . . . . . . . . . . . . . . . 28
Technical information . . . . . . . . . . . . . . 29
How many telephones can you have? . . 29
Switchboard compatibility . . . . . . . . . . 30
Recall . . . . . . . . . . . . . . . . . . . . . . . . . 30
Guarantee . . . . . . . . . . . . . . . . . . . . . . 31
Returning your phone . . . . . . . . . . . . . . 32
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . 33
Declaration of Conformance . . . . . . . . . 33
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Getting started
WARNING
Do not place your BT Relate 3000 in the bathroom or other humid areas.

Location

Make sure your BT Relate 3000 is close enough to a telephone socket so that the cable will reach.

Install the batteries

1. Turn the phone over, remove the battery compartment cover, then insert the 4 AA alkaline batteries as indicated.
2. Replace the battery cover.
Connect the mains power adaptor
1. Plug the mains power adaptor into the POWER socket on the base of your BT Relate 3000.
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Battery low warning
When your batteries need replacing the battery low icon is displayed.
Replace the batteries by following the steps for battery installation.
Battery performance
New batteries will power your BT Relate 3000 display for approx. 18 months provided you are also using the mains adaptor to power your BT Relate 3000. If you do not use the power supply then the battery life is approximately 6 months.
Even if your batteries run out or are removed, your BT Relate 3000 will retain any personalised settings for:
One-touch Quickdial memories
Display contrast
Voice prompt
VIP ringer
Loudspeaker volume
Ring tone
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2. Plug the other end into the mains power wall socket.

Connect the telephone line

1. Plug the telephone line cord into the telephone wall socket.

Setting the time

1. Press . Display shows WHERE?. Now press (located between the and memory buttons). The display briefly shows SETUP MODE then HOLD STORE TO EXIT before moving to the first option RINGER TONE.
2. Press repeatedly until the display shows 12:00AM or the currently set time.
3. Use the keypad to enter the time, e.g. 0907 = 9:07. The clock is 12 hour format.
4. Use the buttons to select AM or PM, then press to save the settings and return to standby.
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If you have subscribed to your network’s Caller Display service, the time will be set automatically when you receive your first call.
Holding the button down will save any settings changed and exit the set-up mode.
batteries
The voice prompts will not work if the mains power is not connected and switched on.
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WARNING
Please disconnect
the telephone line cord
before opening this cover
UM-30R "AA" SIZE

Setting the ringer volume

The ringer switch is located on the underside of your Relate 3000. There are 3 volume levels: OFF, LOW and HI.
Your BT Relate 3000 is now ready to use.
You may wish to make additional personalised settings. Turn to page 22 to read about the options.
Attach the base stand (optional)
Your BT Relate 3000 can be positioned in 3 different ways; either on a flat surface, in a raised position or wall-mounted using the screws and wall plugs provided.
Raised on a flat surface
1. Make sure all the cables on the underside of the base are pressed into the cable channels and not in the way.
2. Insert the clips on the base stand into the holes in the base of your phone marked
RAISED POSITION.
You may need to be quite firm to fix it securely.
Getting started8
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Position in 3 different ways
Flat
Raised
Wall mounted
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Before you wall-mount your BT Relate 3000 check that:
The wall can support the weight of the phone.
The position you choose leaves sufficient space so that the phone is clear of any obstruction on the wall, such as a shelf or a cupboard.
The power cable and telephone line cord will reach their correct wall points.
Handset hook
Rotate the handset hook 180˚ so that the handset will stay in position when the phone is wall-mounted.
Wall-mounted
Use the base stand provided as a template to pencil on the wall where the drill holes should go.
1. Drill the holes for the screws using a 8mm drill bit. Then insert the wall plugs provided.
2. Insert the screws, leaving about 5mm sticking out.
3. Insert the clips on the base stand into the holes in the base of your phone marked WALL MOUNT. You may need to be quite firm to fix it securely.
4. Position the wall-mounting slots in the base stand over the screw heads and gently pull the phone downward to make sure it is securely in place. You will need to rotate the handset hook to stop the handset from falling off.
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Display
Displays time,call and set up information.
Headset button (and light)
Used in conjunction with a headset, page 17.
Redial button
Press to redial any of the last 5 numbers dialled, page 13.
Store button
Use when setting the time, page 7,
Use to store numbers in the Quickdial memories, page 15,
and entries in the directory, page 18.
Handset hook
When the phone has been wall-mounted, it keeps the handset in place, page 8.
Speaker
When in handsfree, your caller’s voice will be heard through the speaker.
UNDERSIDE OF BASE
Ringer volume switch
Set this to adjust between HI, LOW or OFF, page 8.
Data port
For connecting a modem or other telephony equipment, page 16.
Headset socket
Lets you connect a headset, page 17.
Telephone line socket
Amplification lock (and light)
Use to start a call with the volume level as set last time used, page 23.
Volume button
Use to adjust the headset and handsfree (loudspeaker) volume, page 13.
Handsfree button
Allows you to use the phone without lifting the handset, page 12.

Getting to know your phone10

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Handset park (only required when base is wall-mounted)
If you leave the phone during a conversation, you can place the handset on here, page 8.
Calls button
Press to access the Calls List (the list of numbers that have called you), page 21.
Directory button
Use to access numbers stored in the directory, page 18.
1471 button
Call return used to access information on the last call received, page 14.
Dial button
Press to dial a number shown in the display, page 12.
Secrecy button
Allows you to speak to someone in the same room without the other end hearing your conversation, page 13.
Reset button (under the label, between the M1 & M2 buttons)
Use to reset telephone to default settings, page 26.
3 Quickdial memories (M1 and M2)
Press to quickdial stored numbers, page 15.
Set-up button
To set up your phones features, page 22.
Quickdial memory 3 or Recall
Acts as the quickdial button M3 or Recall, depending upon set up, page 25.
1571 button/ringer light/Message waiting light
One-touch access to network based answering services, page 15. Flashes when you receive an incoming call.
Microphone
Use in handsfree conversation.
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M1
M2
M3
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Making and ending calls

1. Lift the handset and dial.
2. Replace the handset to end the call.

Preparatory dialling

See the number displayed before you dial.
1. Enter the number first. Lift the handset – or press – or press then press .

Receiving calls

When you receive a call the phone will ring and the ringer light will flash. The display shows the number of the caller (providing you have subscribed to your network’s Caller Display service. See page 20).
1. Lift the handset and speak.
Handsfree
By using the loudspeaker and microphone built into the base, you can make and receive calls without picking up the handset.

Make a handsfree call

1. Press . The handsfree light comes on and you can hear the dialling tone.
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Using the phone

Dialling numbers quickly
Numbers can also be dialled using the Quickdial buttons (page 15), the directory (page 18), from the redial list (page 13) and from the calls list (page 20).
If you make a mistake, lift and replace the handset and dial again.
Please note
During a handsfree conversation, you can pick up and use the handset, or use a headset, at any time.
HEARING AID COMPATIBILITY
As this telephone is fitted with an Inductive Coupler, hearing aid wearers may benefit from switching their hearing aid to the middle ‘T’ position and holding the earpiece up to the aid, not their ear.
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Adjust loudspeaker volume
Use the button to increase or decrease the volume. The display shows the volume level.
2. Dial the number and speak.
3. To end the call, press .

Answer a call handsfree

1. When the phone rings, press and speak.
Secrecy
During a call, you can talk to someone nearby without your caller hearing you.
1. During the call press . The secrecy light comes on. Your caller cannot hear you.
2. Press again to return to your caller.
Redial
Your BT Relate 3000 stores the last five numbers dialled in a redial list.

Redial the last number

1. Lift handset – or press then press and . The last number is re-dialled.
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Return the call
Press 3 after the announcement to return the call.
Redial one of the last 5 numbers.
1. Press until the number you want is displayed.
2. Lift handset and press or press in handsfree mode. The selected number is redialled.
Copy a redial number to the directory
1. Press . Display shows WHERE? Now press . Display shows LOCATION 1-0.
2. Select a keypad number between and under which you want to store the entry. Display shows ENTER NUMBER… then STORE.
3. Press repeatedly to find the number you want and press . Display shows ENTER NAME… then STORE.
4. Use the keypad to enter the name then press to confirm.
1471
Pressing automatically connects you to your network’s 1471 service. You will hear an announcement telling you the number (if available), date and time of the last person to call you.
1. Lift handset, then press or, just press to dial in handsfree.
Using the phone14
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See page 15 for help with entering names.
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1571
If you subscribe to your network’s answering service, for example BT Call Minder, the button gives you easy, one-touch access.
When you have a message waiting the button will flash. The button may also flash, e.g. if you are using Call Diversion.
1. Lift handset and press to dial your network’s answering service.
Or, just press to dial in handsfree.
M1–M3 Quickdial buttons
You can store a phone number and name under each of the three Quickdial buttons – (M1), (M2) and (M3).
Storing
1. Press . Display shows WHERE?.
2. Press a Quickdial button (M1, M2 or M3) under which you want to store the entry. Display shows ENTER NUMBER… then STORE.
3. Enter the phone number and press . Display shows ENTER NAME… then STORE.
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IMPORTANT
To use 1571 you must first subscribe to the service from your network provider. You may be charged a fee.
For more information on BT’s answering services and other BT Calling Features, call BT on Freefone 0800 800 150.
You may choose to turn the detection off, see page 25.
It is possible to store a number under each of the 3 Quickdial buttons, unless M3 = Recall, see page 25.
Names can be up to 12 characters long and numbers up to 21 digits.
Quickdial Memory label
Keep a note of stored numbers on the quickdial memory label.
Entering names
Use the keypad letters to enter names, e.g. to store TOM:
Press 8 once to enter T. Press 6 three times to enter O. Press 6 once to enter M.
To edit or delete letters or numbers you can use the or button to scroll between the letters and numbers.
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4. Use the keypad to enter the name and press . Display shows STORED.
Dial
1. Lift the handset – or press – then press Quickdial number M1M3 button you want.
Delete
1. Press
.
Display shows WHERE?.
2. Press the Quickdial number you want to delete (M1, M2 or
M3). Display shows STORE TO DELETE or TRY AGAIN.
3. Press to confirm you want to delete.
Data port
Your BT Relate 3000 has a data socket for easy connection to another product such as a modem.
1. Plug the other product into the socket marked DATA.
Using the phone16
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Cable from data device
Store number only
You do not have to enter a name. When prompted to enter a name, simply press to save the number only.
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Where can I buy a headset?
Compatible telephone headsets are available from
or call 0870 240 5522.
Headset
You can make and receive calls via a headset.
The headset should be plugged in to the socket marked
HEADSET on the underside of the base.
Making and ending a call
1. Press and dial.
2. Press again to end the call.
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Headset cable
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You can store up to 10 names and numbers in the Directory. Names can be up to 12 characters long and numbers up to 21 digits.
Store a name and number
1. Press . Display shows WHERE?. Now press . Display shows LOCATION 1-0.
2. Select a keypad number between and under which you want to store the entry. Display shows ENTER NUMBER… then STORE.
3. Enter a number using the keypad.
Or
Press repeatedly to scroll to the number you want.
4. Press . Display shows ENTER NAME… then STORE.
5. Use the keypad to enter a name then press to confirm.
If the position is already in use, the display shows STORE TO DELETE or LOCATION ALREADY IN USE. Select an alternative location by pressing LOCATION 0-9.
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Directory

Inserting a Pause
When storing a number in the directory you can insert a pause in the dialling sequence by pressing . This can be useful if your phone is connected to an internal switchboard.
You cannot enter a pause as the first digit of a number.
See page 15 for help with entering names.
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Dial from the directory
1. Press until the entry you want is displayed. Or press and enter the directory location where the number is stored e.g. .
2. Press .

Delete entries

1. Press . Display shows WHERE? Now press . Display shows LOCATION 1-0.
2. Select the keypad number between and that you want to delete. Display shows STORE TO DELETE or TRY AGAIN.
3. Press to delete. Display confirms DELETED!.
Directory 19
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IMPORTANT
To use Caller Display you must first subscribe to the relevant service from your network provider. A quarterly fee is payable.
For more information on BT’s Calling Features, call BT on Freefone 0800 800 150.
Caller Display
If you subscribe to a Caller Display service you can see who is calling you on the display.
If the caller’s number matches an entry stored in the phonebook, the name will be displayed as well.
Caller Display information contains the full telephone number, including the area code. So when storing numbers in the directory or memory remember to include the area code, otherwise the caller’s number may not match.
Calls list
Whether you answer a call or not, the caller’s number and the date and time of the call are stored in the calls list. The calls list stores the details of your last 30 callers.
You can display, scroll through and dial numbers in the list and copy them into the directory.
If a call is received when the Calls list is full, the oldest entry will be deleted automatically.
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Caller information not available
With some incoming calls, the telephone number of the caller is not available and cannot therefore be displayed.
In this case your BT Relate 3000 provides you with some explanatory information.
UNAVAILABLE
The number is unavailable.
WITHHELD
The caller has withheld their number.
RINGBACK
Ringback call.
OPERATOR
The call has been made via the operator.
PAYPHONE
The caller is ringing from a payphone.
INT’L
International call.
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New calls indicator
New calls are entries in the calls list that have not yet been viewed.
For example, if someone calls while you are out that call will be added to the calls list as a ‘new call’.
The number of new calls you have received is shown in the top right­hand corner of the display.
View the Calls list
1. Press . Display shows details of the most recently received call.
2. Press again to see the next call or hold down to scroll through the list.
Or
To scroll up through the list, press or press and hold down to quick scroll.

Dial a number in the list

1. Press and hold down or, repeatedly press
,
until the
number you want is displayed then press .

Copy a number to the directory

1. Press . Display shows WHERE? Now press . Display shows LOCATION 1-0.
2. Select a keypad number between and under which you want to store the entry. Display shows ENTER NUMBER… then STORE.
3. Press and hold or, repeatedly press
,
to scroll to the number you want and press . Display shows ENTER NAME… then STORE.
4. Use the keypad to enter the name then press to confirm.
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See page 15 for help with entering names.
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Setting your preferences
Using the button located between the (M2) and
(M3) buttons, you can adjust some of the settings on
your BT Relate 3000 to suit your personal preferences.
1. Press . Display shows WHERE?. Now press . The display shows SETUP MODE then HOLD STORE TO EXIT.
2. Press repeatedly to display (in the following order):
Ringer tone – R1, R2, R3
LCD contrast – 1,2,3,4,5
Amplify lock is on/off
VIP ringer is on/off
Voice prompt is off/on
Beep tone is on/off
Amplify is incoming/outgoing
Key lock is on/off
Memory 3 is not/is recall
1571 Detection on/off
Time – 12:00AM
3. When the setting you want to personalise is displayed, press to switch between the options. The option that is flashing will be the one that is stored.

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The selected option will be shown flashing.
For setting the time, see the instructions on page 7.
Holding the button down will save any settings changed and exit the set-up mode.
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M1
M2
M3
4. Press to save the option selected.
5. Repeat the actions described in point three for any other settings you wish to change.
6. Press and hold to exit the set-up mode and return to stand-by.
Ringer tone
Choose from three ring tones – R1, R2, R3.
LCD contrast
Select between 5 contrast levels for the display screen.
Amplify lock
Your BT Relate 3000 will remember the last selected volume level for incoming or outgoing calls when amplify lock is switched on.
You can switch between ON and OFF for this setting. When OFF is selected your phone will revert to the factory setting after use. These are:
Handset: Normal volume (setting one)
Handsfree: Mid-volume (setting three)
Headset: Normal volume (setting one)
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WARNING
If Amplify lock is set to on, the volume may be very loud. All users of your BT Relate 3000 should be made aware when the amplify lock is set to on.
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VIP ringer
This lets you switch ON or OFF a different ring tone that sounds whenever you receive calls from one of the names/numbers stored in the directory or quickdial memories, see page 18. The factory setting is off.
Voice prompts
Your BT Relate 3000 has voice prompts to help you use your phone’s features more easily. You can switch these voice prompts ON or OFF. The factory setting is OFF.
Beeps tones
Your phone beeps when you press a button. You can switch these beeps ON or OFF. The factory setting is On.
Call amplifier
Your can either adjust the volume of your caller’s voice in the earpiece (incoming) or the volume of your voice (outgoing) so that your caller can hear you more clearly.
The factory setting is to adjust the volume of INCOMING calls.
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When in handsfree mode you will only be able to adjust the volume level of the caller’s voice.
We suggest you set the call amplifier to the lowest audible level to avoid the amplified volume being too loud.
Voice prompts will not be heard if the mains power is not connected and switched on. If you do not intend to use mains power with the telephone, ensure voice prompts are switched off to prolong the battery life.
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Key lock
You can lock your keypad so that only the following, basic functions can be used:
, &
Quickdial memory buttons
Directory dialling
button
button
999 & 112 emergency numbers
9112
18000
918000
button
button
Once enabled, the key lock is switched ON or OFF by pressing and together.
Recall/M3
You can set the third Quickdial button (M3) to be used as a Recall button. Recall is used when connected to a switchboard and with certain BT Calling Features.
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To avoid accidental operation it is recommended that you do not enable this feature through SETUP if you do not wish to use it.
The default setting is OFF (Disabled).
The default setting is for the button to be used as the third Quickdial memory button and not as Recall.
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1571
Your phone periodically checks the line to see if any messages have been left. You can turn the detection process off, if you do not use this service.
Factory settings
The original settings on your BT Relate 3000 are:
Ringer Level
. . . . . . . . . . . . . . . . . . . Hi
Ringer Tone
. . . . . . . . . . . . . . . . . . . R1
Handset volume level
. . . . . . . . . . Setting 1
Headset volume level
. . . . . . . . . . Setting 1
Handsfree volume level
. . . . . . . . Setting 3
LCD Contrast
. . . . . . . . . . . . . . . . . .
Level 3
Amplify Lock
. . . . . . . . . . . . . . . . . . . Off
VIP Ring
. . . . . . . . . . . . . . . . . . . . . . . Off
Voice prompts
. . . . . . . . . . . . . . . . . Off
Beep Tones
. . . . . . . . . . . . . . . . . . . . On
Amplifier
. . . . . . . . . . . . . . . . . . . . . . . Incoming
Key Lock
. . . . . . . . . . . . . . . . . . . . . . . Off
M3 = Quickdial or Recall
. . . . . . Quickdial
1571 Detection
. . . . . . . . . . . . . . . . On
To reset your phone to its original settings
1. Remove the Quickdial memory label.
2. Press the button.
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The button is located underneath the quickdial memory label.
M1
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M2
27
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Help

Many common problems are caused by the telephone cord or the mains power being incorrectly connected or the batteries being installed incorrectly or not being installed at all.
If you do experience any problems, please check that your BT Relate 3000 has been correctly set up, see page 6.
No display
The batteries may be dead. Replace the batteries. See page 6.
Mains power adaptor may not be connected. See page 6.
No dial tone
Check that the telephone line cord is correctly plugged into the phone socket and the underside of the base.
No Caller Display
Have you subscribed to the service from your network provider and is it switched on?
No ring tone
Have you switched the ringer volume to Off? See page 8.
No voice prompts
Is the mains power connected and switched on? See page 6.
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BT Relate 3000 ~ Issue 3 ~ Edition 02 ~ 12.08.04 ~ 6346
Safety

General

Use only approved Alkaline batteries. Using the wrong type of batteries may damage your BT Relate 3000 and invalidate your warranty.
Do not attempt to open the casing.
Never dispose of batteries in a fire. There is a serious risk of explosion.

Cleaning

Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Do not use household polish as this may damage the product. Do not use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.
Try not to position your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp conditions, such as bathrooms.

General information28

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Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the telephone line cord for the duration of the storm.
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your BT Relate 3000 has a REN of 1.5. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring.
With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
General information 29
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Switchboard compatibility
This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your network service provider.
Recall
The Recall ( )button is used when connected to certain switchboards and for some BT Calling Features or equivalent services available via your network provider.
To set the third Quickdial memory button (M3) to be used as a Recall button, see page 25.
General information30
BT Relate 3000 ~ Issue 3 ~ Edition 02 ~ 12.08.04 ~ 6346
Quickdial memory button (M3)
For more information on BT’s Calling Features, call BT on Freefone 0800 800 150.
Alternatively, if you are not with BT, contact your service provider for more information.
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M2
M3
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is required so please keep your receipt.
Guarantee
Your BT Relate 3000 telephone is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Relate, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship of materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
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Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning it, please read the ‘Help’ section beginning on page 27.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 01672 564 444 or a local qualified repairer.

Returning your phone

Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the sender.
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R&TTE
This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.
Declaration of Conformance
Hereby, TMX, declares that this BT Relate 3000 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformance for the BT Relate 3000 is available from TMX, Alpha Business Park, 28 White House Road, Ipswich, IP1 5LT.
General information 33
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BT accessories and replacement items
For a full range of accessories and replacement items for BT products, please call 0870 240 5522, or visit:
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BT Relate 3000 ~ Issue 3 ~ Edition 02 ~ 12.08.04 ~ 6346
Offices worldwide
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2004. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Relate 3000 Issue 3 (08/04) 2 Designed and produced by The Art & Design Partnership Ltd. Printed in China
Visit us at www.bt.com
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