BT Quartet Diverse 2015 User Manual

Page 1

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Diverse 2015

Digital Cordless Telephone Answering Machine

User guide

Page 2

Please open this page for a further ‘at a glance’ guide to your Diverse 2015.

Page 3

Check that your Diverse 2015 is complete.

For your records

For warranty purposes, proof of pur chase is requir ed, so please keep your receipt.

This space is left for you to record your system and handset PIN codes, refer to page 16 & 17.

When you unpack you should have:

• Diverse 2015 base station

• Diverse 2015 handset

• Power adaptor

• Handset belt clip

• Two nickel cadmium (NiCad) rechargeable batteries.

• Telephone line cord

Date of purchase: Place of purchase: Serial number:

(on the underside of the telephone base unit) Purchase price:

Please open this page for an ‘at a glance’ guide to your Diverse 2015.

Base Station PIN Number:

Handset PIN Number:

Page 4

At a glance

Rechargeable battery compartment cover

Recall

For use with switchboards

and BT Select Ser vices

Intercom

Enables internal

communication and call

transfer between

Diverse handsets

End call

Used to end a call

Store

Lets you store numbers on

the memor y and access

other phone functions

Display

Liquid Cr ystal Display

shows you the status of

your handset

Belt clip

Power

Lets you switch the handset on/off and put it into protect mode

Phone

For making and answering calls

Last number redial

Lets you redial the last five external numbers you called

Memory speed dial

Enables quick dialling of 10 numbers stored in the memor y

STO

GHI

PQRS

✱

RCL

MEM

INT

ABC

JKL6MNO

LNR

DEF

TUV9WXYZ

8 0

PWR

Page 5

Power cord

Base station

underside view

Telephone line cord

At a glance

.......................

...............................

Page 6

.................

Diverse 2015

Volume

–

Mode

On/Off

Answer

Skip

Delete

Stop

Record

Play

Paging button

Allows you to page

the cordless

handset

Base station

top view

Charging light

On when handset batter y is charging.

In-use light

Indicates an outside

call is being made.

Antenna

Stop

Stops playback and

recording.

Pause

Will also pause message

during playback.

Mode

Allows you to switch between and record different outgoing messages.

Answer on/off

Switches the answering machine on and off.

Volume

Adjusts the loudspeaker volume.

Play

Play back messages and memos

Record

To record outgoing messages.

Message counter

Indicates the

number of

incoming

messages and

memos on your

machine.

Delete

Deletes recorded

messages and

memos.

Skip < >

Allows you to skip

for wards or

backwards through

your messages.

Recording indicator

Lights up during the recording of incoming messages, memos and other functions.

At a glance

Page 7

At a glance 1 Introducing the Diverse 2015 4 Setting up 5 Using your Diverse 2015

telephone 10 Using your Diverse 2015

answering machine 24 Remote access 36 Remote access quick guide 41 Additional features 42 Using your Diverse 2015 with

a Diverse Executive Handset 45 Switchboard compatibility 48 Registering a new Diverse

handset with the base station 51 Operating with additional

base stations 53 Maintenance 57 Help 58 Technical information 61 Technical specification 63 Index 64

Hints and tips boxes

In this user guide, we’ve included helpful tips and important information.

In this guide

Page 8

Introducing the Diverse2015

Please read the instr uctions carefully before use and retain this user guide for future reference.

Building up a phone system

You can use up to six handsets on each Diverse base station, up to four base stations can be used with each Diverse handset to build a comprehensive and easy to use cordless telephone system. Also available are additional chargers, to allow you to maintain the charge of your handset other than at the base station, and an Executive handset with advanced operational features. Although this user guide applies to both single and multiple handset systems, some functions described in this guide apply only to Diverse 2015 phones with more than one handset connected.

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

Page 9

Setting up

Follow these steps to get your Diverse 2015 ready for use.

Warning 1 For the handset use only approved nickel-

cadmium (NiCad) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destr oy the battery casing. Recommended batteries should have a power rating of 600m Ah 1.2V. Batteries are available from the Diverse Helpline 0345 908070. For the back-up box use only alkaline non rechargeable leak proof batteries.

2 Do not tr y to use any power supply except

the one provided, other wise you may permanently damage your Diverse 2015. It will also result in non-compliance with EN41003:1993, and will invalidate the approval given to this apparatus.

3 There is a slight chance that your phone

could be damaged by an electrical storm. We recommend that you unplug your Diverse from the mains power and telephone line socket during storms.

4 If you wear a hearing aid, please note that

the Diverse 2015 works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.

5 Diverse 2015 can interfere with other

electrical equipment such as answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. You are recommended to place your Diverse 2015 at least one metre away from such appliances to avoid any risk of interference.

6 Working range is dependant on local

environment ie buildings, trees etc. It is possible that the Diverse’s 2015 range may be affected by being near bodies of water such as ponds, lakes, the sea.

7 Do not submerge any part of the phone,

base station or batteries in water or use in a damp environment, such as a bathroom.

8 Do not expose to fire. 9 The handset may not be operated in rooms

with explosive hazards.

10 Make sure you connect the power and

telephone lines to the correct sockets in the base station.

11 Do not dispose of used batteries in the

normal household rubbish.

12 Use only the supplied power adaptor no.

C39280-Z4-C101.

Approved rechargeable batteries

Nickel-cadmium

Saft RC6 Panasonic P-60 AA/1P Philips R6 NC-P UCAR RC 6 DAIMON ACCU 1000 Varta Accu Plus Ni-Cad 1.2V No. 5006 Sanyo N-3U Energizer Eveready RC 6 GP60 AA KC

General cleaning

Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dr y cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.

Page 10

2 Plug the 3-pin adaptor into a mains power socket and switch on

When the power is switched on the ‘00’ display on your base station will begin to flash.

In order to stop the display flashing, you must record the day and time (see page 29) and your outgoing message (see page 24).

3 Connect the telephone line cord to the Diverse 2015 base station

Ensure that this is fitted corr ectly into the right socket.

1 Connect the power cable

Plug the power cable into the power socket on the underside of your Diverse 2015. Take care that the telephone line cord and power cable plugs are connected to the corr ect sockets. Incorrect placement could damage the base station.

Ensure that the telephone line cord and the power supply are plugged into the correct socket.

The message counter will f lash on and off continually until you have set the time and day. See page 29.

Setting up

Plan where you will put your Diverse

2015. It should be within two metres of a power socket and the phone socket.

Use only power adaptor C39280-Z4C101 with your Diverse 2015

Page 11

6 Fit the handset Belt clip

Fit the belt clip onto the back of the handset.

4 Plug your Diverse 2015 into the phone socket

If you do not have a modern phone socket, call

Freefone 0800 800 150

and ask for a BT engineer to come and fit the correct socket. This is a chargeable service.

5 Install the rechargeable batteries in the handset

The handset uses the two AA size nickel cadmium (NiCad) batteries, which are supplied. To install them, inser t the batteries as indicated on the label inside the batter y compar tment and slide the battery compar tment cover shut. The batter y compartment cover may be found in the packaging with the batteries.

Important

When replacing batteries always use good quality nickel cadmium (NiCad) rechargeable AA types with at least 600mAh capacity in order to achieve the specified operating time. Never use other batteries or conventional alkaline batteries. They could result in a shor t circuit or destroy the batter y casing. Recommended rechargeable batteries are available from the Diverse Helpline 0345

908070

and the BT Shop.

WARNING

It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

Setting up

Tab

Slot

Page 12

7 Charge the handset batteries for at least 16 hours

Place the handset on the base. The handset can be charged face up or down.

Make sure that the contacts on the bottom end of the handset are touching both charging contacts.

When the handset batteries are charging, the green

CHARGING

light comes on – it goes of f when the batter y is fully char ged. It will come on again occasionally to indicate that the batter y is being topped up.

When the handset batter y has been charged for 16 hours, the Diverse 2015 is ready to use.

Battery performance

After charging your Diverse 2015 for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.

Under ideal conditions, the handset batteries should give about 7 hours talktime or 60 hours standby on a single charge (both standby and talk time is reduced for the Diverse 2000 Executive Handset to approximately 50 hours standby and 6 hours talktime). However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Battery display when inserting or replacing a battery

When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Setting up

Page 13

If the symbol flashes

continuously, it means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 51. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 2015.

The symbol may also f lash after a power failure. Provided the handset has been registered with the base, the symbol will stop f lashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, reregister the handset to the base station – see page 51. The display may also flash if the day and time have not been set, see page 29.

Getting the most out of your batteries

Avoid replacing the handset on the base station between calls. It is best to keep the handset off the base for a few hours at a time.

Please note: If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Setting up

Battery low warning

An LCD on the handset display shows the current charging level. When the batteries are almost flat a beep sounds and the display shows the empty battery symbol. Displays showing that charging is in progress are listed below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Page 14

Using your Diverse 2015 telephone

ON/OFF and PROTECTED modes

The handset can be operated in one of three dif fer ent modes.

OFF

Phone calls cannot be made and the handset does not respond to incoming calls.

• To switch on, press and hold

down the

PWR button until the

display is activated.

You can make and r eceive calls.

• To switch off, press and hold

down the

PWR button until the

display goes blank.

PROTECTED

This setting stops you accidentally operating the handset’s keypad when carrying it around. You can still receive incoming calls but cannot make outgoing calls.

• To switch to PROTECTED when

the handset is ON, press and release the

PWR button quickly.

Press again to retur n to ON.

If the handset is out of range of the base station, the symbol f lashes. You cannot make or receive calls until the handset is brought back within range. The symbol also flashes for a while after power-up until the handset automatically registers to the base.

Flashing can also mean that the handset is not registered with the base. To register a new handset, see page 51.

Page 15

Using your Diverse 2015 telephone

Making and receiving calls

To make an external call

Ensure the handset is switched ON.

• Press the PHONE button. You

hear the dial tone. The ‘In Use’ light on the base station comes on. Display shows

EXT.

• Dial the number. The phone calls

the number and the display shows the number you have dialled.

Alternatively, you can enter the phone number you want first and then press the

PHONE button to dial.

To end a call

• Press the END CALL button

• Place the handset back on the

base station.

To receive an external call

When the phone rings the display flashes

EXT. Press the PHONE

button on the handset and speak

If the handset is on the base station or charging unit, simply lift it up and speak. You do not need to pr ess the

PHONE button.

At the end of the call, either press the

END CALL button or replace the

handset on the base station.

To redial the last number

• Press the PHONE button.

• Press the LNR button. The last

number you called will be redialled automatically.

If another handset is already being used to make an external call, your handset will display ‘–’ flashing and you will hear the internal ‘busy’ signal.

If connected to a switchboard with pulse dialling, you can switch to tone dialling

during a call by pressing the ✱ button.

This enables you to use systems such as home banking. The Diverse 2015 will return to pulse dialling on completion of the call.

LNR

EXT

Page 16

Using your Diverse 2015 telephone

To redial any of the last five numbers

• Press and release the

LNR

button to display the last five phone numbers in turn. Each phone number can be up to 22 digits long.

• When the number you want to

dial is displayed, press the

PHONE button.

To end the call, press the

END

CALL button or replace the handset

on the base.

Paging and internal calls

To page a handset from the base station

You can alert handset users that they are wanted, or locate a missing handset.

• Press the GREY button on the

base station.All handsets registered with the base station will ring. Paging calls cannot be answered by a handset.

• To end paging, press the GREY

button.

• To end paging from the handset

press the

PHONE button.

To make an intercom call to the base station

You can make an announcement over the base station loudspeaker. Make sure the loudspeaker volume is set to an audible level.

• Press the INT button.

• Dial 969.

• Speak your announcement.

• Press the END CALL button

to end.

If you have multiple handsets registered with the base, the Diverse 2015 enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call. See ‘Registering a new Diverse Handset with the base station’ on page 51.

INT

LNR

Page 17

If you have additional handsets, you can make internal intercom calls between the handsets.

To make an internal intercom call to another handset

• Press the INT button. Display

shows your handset number.

• Enter the number of the handset

you want to call. The called handset will ring.

• To end the call, press the END CALL button or replace the

handset on the base or charging station.

To receive an internal call

• When the handset rings, the

display flashes

INT plus the

number of the handset that is calling you – 2 in this example.

• To answer either press the PHONE button, or simply lift the

handset of f the base station or charging unit.

INT

To make an internal intercom call to all handsets

• You can call all handsets

registered to the base station.

• Press the INT button. Display

shows your handset number.

• Press the ✱ button. Display

shows all handsets registered. All these handsets will ring. The first handset to answer will take the call.

• To end the call, press the END CALL button or replace the

handset on the base.

To transfer an external call between handsets

If you are in a conversation with an external caller and want to transfer the call to another handset.

• Press the INT button. Display

shows

EXT and INT. Your caller

will hear a melodious tone.

• Enter the number of the handset

to which you want to transfer the call. When the caller handset answers, you can talk without the external caller hearing.

INT

RCL

INT

✱

Using your Diverse 2015 telephone

Page 18

• To transfer the call: Press the END CALL button, or replace the

handset on the base station. the

RCL button.

• To reconnect to your external

caller: Press the

RCL button.

To put an external caller on hold and speak to another internal handset

• Press the INT button. You hear

the internal dial tone and your external caller is put on hold and will hear a melodious tone.

• Press the handset number you

want,

1-6. When the handset

answers, you can talk without your external caller hearing.

• Press the RCL button to end the

internal call and speak to your external caller again.

Quick call transfer

After calling the other handset, you can immediately press the END CALL button, or place the handset back on the base, and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds, the call will be returned to your handset.

INT

RCL

Using the memory to store and dial numbers

Your Diverse 2015 handset can store 10 phone numbers, each up to 22 digits long, which then can be speed dialled. Stored numbers can include settings made with the

RCL,

✱ and # buttons. You can also enter a ‘pause’ for instance if you wish to use your Diverse 2015 with a switchboard (see page 48, ‘Switchboard compatibility’).

To store a number

The handset must be ON.

• Press the STO button.

• Press the MEM button.

• Press a digit from 0-9. This

selects the memory location under which the number is stored. Display shows the memory location you have chosen.

• Enter the number you want

stored. Display shows the number.

• Press the STO button to confirm

the number.

Storing a new number in memory automatically overwrites any previous number stored in that location.

STO MEM

0-9

Using your Diverse 2015 telephone

Page 19

If the memory location is empty, the display shows the memory location number and . If there is another number stored already, that number will be displayed. If you do not want to change it, press the STO button to confirm the number.

To speed dial a number stored in the memory

• Press the PHONE button. You will

hear the dial tone. Display shows

EXT.

• Press and release the MEM

button twice; the number in memor y 1 will be displayed.

• Continue to press and release the MEM button to scroll through the

memories.

• Press the memory location

number on the keypad and the number is dialled automatically.

Or, to save scrolling through stored numbers:

• Press the MEM button followed

by the memor y location number. Display shows the number, which is dialled automatically.

To clear all the numbers stored in a handset’s memory

• Press the STO button.

• Press 8 and 2 buttons on the

keypad. Display shows

8 – – – – 2.

• Enter the handset’s PIN number

(default 0000). Each digit entered erases one dash on the display.

• Press the STO button. All stored

numbers are cleared.

If you are experiencing problems, please call the Diverse Helpline on 0345 908070.

Speed dial numbers are not included in the last number redial function.

STO

TUV

ABC

MEM

Using your Diverse 2015 telephone

Page 20

Using and changing the system code and handset PIN

As a digital phone system, your Diverse 2015 provides excellent security against others ‘listening in’ to your calls. You can also pr event unauthorised use of the handset(s). Each handset needs to be registered with the base station. To do this you need to know and use the system code.

The default setting for both the system code and handset PIN is

0000. If you do not wish to change either, you can use this number for all code and PIN - related functions.

If you want to use remote access

(i.e. call your Diverse 2015 from another phone to play back your messages) you will need to change the system code from 0000.

For instructions on using remote access, see page 36.

To change a system code for the Diverse 2015 base station

This protects your settings and helps prevent unauthorised handsets using your system.

The default setting for the system code is 0000. You can change this to any 4-digit number. Handset power must be switched to

ON. And you must be in range of

the base station.

• Press the STO button then the

button.

• Press 8 on the keypad.

• Press the

✱

button.

• Enter the current system code

(default 0000).

• Enter the 4-digit code you want.

• Confirm the code by entering it

again.

• Press the STO button. The code

is now entered.

• A long beep will confirm the new

setting.

STO

TUV

✱

Using your Diverse 2015 telephone

Page 21

To set or change the handset PIN (personal identification number)

A PIN on your handset protects information.

A handset PIN is necessar y in or der to:

• reset the speed dial memory;

• reset to the original default

settings.

Handset power must be switched to ON.

• Press the STO button.

• Press 8 then 9 on the keypad.

• Enter the current PIN

(default 0000).

• Enter the 4-digit PIN you want.

• Confirm the PIN by entering it

again.

• Press the STO button. The PIN is

now entered.

Caution

Do not forget your system code or handset PIN. Special, expert help is required if you forget the system code. Please contact the Diverse 2015 Helpline on 0345

908070. Calls are charged at local rates.

TUV

WXYZ

STO

If you are setting call barring (page

22) from your handset you are advised to change the handset PIN to prevent unauthorised use.

Optional settings

Adjusting ear piece volume

The volume of received calls can be set to three dif fer ent levels ranging from normal to loud.

To set the volume:

• Press the STO button.

• Press the 0 button the cur rent

setting is displayed.

• Press 1 button for

normal.

• Press 2 button for

louder.

• Press 3 button for

loudest.

• Press the STO button.

The new volume setting has been entered.

STO

Using your Diverse 2015 telephone

Page 22

To adjust the ringer volume in the handset

There are six levels: 1 = low, 6 = high. Default setting is 6.

• Press the STO button

• Press the 5 button. Display shows

the volume level set. Ringer sounds a sample level.

• Press a button between 1- 6 to set

the new level. Display shows the new level.

• Press the STO button to confirm

the setting.

To adjust the ringer volume in the base station

There are seven levels: 0 = off, 6 = high. Default setting is 6.

• Press the STO button.

• Press the # button.

• Press the ✱ button.

• Press the 5 button. Display shows

the volume level set. Ringer sounds a sample level.

• Press a button between 0 (OFF)

and

6 to set the new level.

Display shows the new level.

• Press the STO button to confirm

the setting.

JKL

STO

To adjust the tone of the handset ringer

There are six levels: 1 = low, 6 = high. Default setting is 1.

• Press the STO button.

• Press the 6 button. Display shows

the volume level set.

• Press a button between 1 and 6 to

set the new level. Display shows the new level.

• Press the STO button to confirm

the setting.

To adjust the tone of the base station ringer

There are six levels: 1 = low, 6 = high. Default setting is 1.

• Press the STO button.

• Press the # button.

• Press the ✱ button.

• Press the 6 button. Display shows

the volume level set.

• Press a button between 1 and 6 to

set the new level. Display shows the new level.

• Press the STO button to confirm

the setting.

STO

✱

JKL

STO

MNO

STO

✱

MNO

Using your Diverse 2015 telephone

Page 23

To switch the ‘confirmation’ tone on and off

Whenever you press a button on the phone you can hear a confirmation beep. You can turn this sound on and of f. The default setting is ON.

• Press the STO button.

• Press 3 then 1. Display shows the

current setting:

1 = ON, O = OFF.

• Press 1 to switch the tone ON

• Press 0 to switch the tone OFF.

• Press the STO button to confirm

the new setting.

To switch the ‘wrong button’ tone on and off

When you are following a set sequence of instructions, your Diverse handset will give a warning if you press the wrong button in the sequence. You can turn this sound on and of f. The default setting is ON.

• Press the STO button.

• Press 3 then 4. Display shows the

current setting:

I = ON, O = OFF.

• Press 1 to switch the tone ON

• Press 0 to switch the tone OFF.

• Press the STO button to confirm

the new setting.

STO

DEF

To switch the ‘settings confirmation’ tone on and off

You will hear a confirmation tone each time you successfully complete a setting. You can turn this sound on and of f. The default setting is ON.

• Press the STO button.

• Press 3 then 7. Display shows the

current setting:

I = ON, O = OFF.

• Press 1 to switch the tone ON

• Press 0 to switch the tone OFF.

• Press the STO button to confirm

the new setting.

To switch the battery warning tone on and off

You will hear a tone when the batteries need to be recharged. If the batteries are already fully charged, hearing the signal means they should be replaced. You can turn this sound on and off. The default setting is ON.

• Press the STO button.

• Press 3 then 2. Display shows the

current setting:

I = ON, O = OFF.

• Press 1 to switch the tone ON

STO

GHI

DEF

STO

PQRS

DEF

STO

ABC

DEF

Using your Diverse 2015 telephone

Page 24

• Press 0 to switch the tone OFF.

• Press the STO button to confirm

the new setting.

To switch the ‘range warning’ tone on and off

If you are on a call as you reach the limit of your handset’s range, you will hear a tone to warn you that you will lose the call if you move fur ther away. You can turn this sound on and of f. The default setting is OFF.

• Press the STO button.

• Press 3 then 3 again. Display

shows the current setting:

1 =

ON, O = OFF.

• Press 1 to switch the tone ON

• Press 0 to switch the tone OFF.

• Press the STO button to confirm

the new setting.

STO

DEF

To switch the ‘in-range’ tone on and off

If you have taken the handset outside the phone’s range – provided the handset is switched on – you will hear a tone when you come back within range. You can turn this sound on and off. The default setting is OFF.

• Press the STO button.

• Press 3 then 5. Display shows the

current setting:

1 = ON, O = OFF.

• Press 1 to switch the tone ON

• Press 0 to switch the tone OFF.

• Press the STO button to confirm

the new setting.

STO

JKL

DEF

Using your Diverse 2015 telephone

Page 25

To reset your Diverse 2015 handset to the default settings

The handset must be switched ON.

• Press the STO button.

• Press 8 on the keypad.

• Press the MEM button.

• Press the handset PIN code

(default 0000).

• Press the STO button.

This will

• Ringer volume.

reset:

• Tone.

• Batter y warning tone.

• Range warning tone.

• Synchronisation tone.

• Confirmation tones.

It will • Numbers stored in delete: the speed dialling

memor y.

• The last number

redial memory.

It will

• The handset PIN.

NOT reset:

• The handset

registration settings.

STO

MEM

TUV

Using your Diverse 2015 telephone

To reset your Diverse 2015 base station to the default settings

The handset must be switched ON.

• Press the STO button.

• Press the # button.

• Press the 1 button.

• Enter the system code (default 0000).

• Press the LNR button.

• Enter the code 2 5 0.

• Press the STO button to confirm.

This will

• TONE/PULSE

reset: signalling to TONE.

• Access code/pause

to NONE.

• Pause after the RCL

button to NONE.

• Ring assignment to

collective ringing (explained on page 42).

It will

• Connections to a

delete: switchboard. It will

• The system code.

NOT reset:

• Handset registration

settings.

STO

LNR

Page 26

• Press

1 to allow external calls.

Then

• Press

STO to confirm.

Call barring

Emergency Services 999 and 112 calls can still be made. From switchboards you can dial access code 9 followed by 999 or 112,

RCL

button 999 or RCL button 112.

To bar and cancel an individual handset from making external calls

You can lock your handset and bar all outgoing calls. Call barring prevents unauthorised use of your handset. Incoming calls are not af fected.

• Press the

STO button.

• Press the

button.

• Press the

1 button.

• Enter the system code.

(Standard setting is 0000.)

• Press the

LNR button.

• Press the

✱ button.

• Press the

1 button.

• Enter the internal number of the

handset you wish to control.

Either

• Press

0 to prevent the making of

external calls. You can still make internal calls and external emergency calls.

STO

LNR

✱

Using your Diverse 2015 telephone

To store your own ‘special numbers’

Before call barring has been set, you can add up to four special numbers, each up to 16 digits long. You can do this fr om any handset.

• Press the STO button.

• Press the # button.

• Press the 2 button.

• Press the 5 button.

• Enter the system code (default

0000).

• Each time you press the LNR

button, the display shows the four memories for your emergency number 1

–

, 2

–

, 3

–

, 4

–

, Select

the one you want.

• Enter your emergency number.

• Press the STO button to confirm.

You hear a confir mation beep.

You can overwrite each number by repeating these steps.

STO

ABC

JKL

LNR

If you are using the Diverse Executive Handset please refer to that user guide

Page 27

To cancel your own ‘special numbers’

• Press the STO button.

• Press the # button.

• Press the 2 button.

• Press the 7 button.

• Enter the system code (default

0000).

• Press the STO button.

Using your Diverse 2015 telephone

STO

ABC

PQRS

1 2 3 4

My Emergency numbers are

Page 28

A pre-recorded message is built into the Diverse 2015 as Message 1. This may be recorded over by yourself.

Advisory announcement

You can r ecor d an advisory announcement. This enables you to leave a statement for callers but does not allow them to leave a message.

Using your Diverse2015 answering machine

When you cannot answer the phone, your Diverse 2015 will take messages. You can also make memo recordings (see page 40).

You can skip backwar ds and for war ds thr ough your messages and memos and delete one or all messages. The answering machine can be operated from any Diverse handset and from any other external phone provided it is a

Touchtone

phone.

The Diverse 2015 also contains a default outgoing message.

Outgoing messages

You can r ecor d two different outgoing messages after which incoming callers can leave their message.

You can also, if desir ed, recor d a concluding announcement. This lets you warn callers that they have run out of time for recording their message.

Note

Deleting your recorded message in announcement 1 will automatically reinstate the original default message. It is not possible to delete the default pre-recorded message.

Mains power failure

If the mains power fails, your OGM’s and any ICM’s and Memos that have been recorded will be saved. However, if the mains power fails for more than approximately 5 seconds, you will need to reset the time and day announcement.

To stop the numeric display flashing, the day and time must be set, see page 29.

Page 29

• You may leave silence for

approximately 4 seconds after recording your outgoing message. The voice prompts you for the concluding message and you may then record your concluding message.

• Press the END CALL button to

end the recording.

• Both your outgoing message and

the concluding message are played back.

The unit will then automatically rever t into ‘Answer ON’ mode and accept calls.

To play back your first outgoing message (A1)

• Press the MODE button until the

voice says ‘Answer mode using Announcement 1’.

• Press the MODE button. Voice

says ‘Mode’.

• Press the PLAY button. Your

message is played back. Along with any concluding message.

• Stop playback at any time by

pressing the

STOP button.

To record your first outgoing message (A1)

• Press the MODE button repeatedly

until the voice says ‘Answer mode using Announcement 1’. Display

shows

A1.

• Press the MODE button once

again. Voice says ‘Mode’.

• Press the RECORD button within

3 seconds. Your handset rings.

• Press the PHONE button on your

handset (only if handset is not on the base). The voice says ‘Recording announcement’.

• Now record your announcement

through the Handset.

• Press the END CALL button to

end the recording.

• Your r ecording is played back.

or if

• You ar e including a concluding

message press the

GREY button

on the base station immediately after recording your outgoing message.

Mode

Record

Mode

Play

Using your Diverse 2015 answering machine

Page 30

Using your Diverse 2015 answering machine

To delete your first outgoing message (A1)

• Press the MODE button until the

voice says ‘Answer mode using Announcement 1’.

Display shows

A1.

• Press the MODE button.

• Press and hold the DELETE

button until the outgoing message is deleted.

To record a second outgoing message (A2)

• Press the MODE button

repeatedly until the voice says

‘Answer Mode using Announcement 2’. Display shows

A2.

• Press the MODE button once

again. Voice says ‘Mode’.

• Press the RECORD button within

3 seconds. Your handset rings.

• Press the PHONE button on your

handset. The voice says ‘Recording announcement’.

• Now record your announcement

through the Handset.

• Press the END CALL button to

end the recording.

• Your r ecording is played back.

or if

• You ar e including a concluding

message press the

GREY button

on the base station immediately after recording your outgoing message.

• You may leave silence for

approximately 4 seconds after recording your outgoing message. The voice prompts you for the concluding message and you may then record your concluding message.

• Press the END CALL button to

end the recording.

• Both your outgoing message and

the concluding message are played back.

The unit will then automatically rever t into ‘Answer ON’ mode and accept calls.

Mode

Delete

Mode

Record

Page 31

To play back your second outgoing message (A2)

• Press the MODE button until the

voice says ‘Answer Mode using Announcement 2’.

• Press the MODE button. Voice

says ‘Mode’.

• Press the PLAY button. Your

message is played back. Along with any concluding message.

• Stop playback at any time by

pressing the

STOP button.

To delete your second outgoing message (A2)

• Press the MODE button again.

Voice says ‘Answer Mode using Announcement 2’.

Display shows

A2.

• Press the MODE button again.

Voice says ‘Mode”.

• Press and hold the DELETE

button until the outgoing message is deleted.

Mode

Record

Mode

Delete

Stop

To record an advisory announcement (A )

• Press the MODE button repeatedly

until the voice says ‘Answer Mode using Advisory Announcement’.

Display shows

A .

• Press the MODE button once

again. Voice says ‘Mode’.

• Press the RECORD button within

3 seconds. Your handset rings.

• Press the PHONE button on your

handset. The voice says

‘Recording advisory announcement’.

• Press the END CALL button to

end the recording.

The unit will then automatically rever t into ‘Answer ON’ mode and accept calls.

Mode

Record

Using your Diverse 2015 answering machine

Page 32

Using your Diverse 2015 answering machine

To play back your advisory announcement (A )

• Press the MODE button until the

voice says ‘Answer Mode using Advisory Announcement’.

• Press the MODE button. Voice

says ‘Mode’.

• Press the PLAY button. Your

message is played back.

• Stop playback at any time by

pressing the

STOP button.

To delete your advisory announcement (A )

• Press the MODE button again.

Voice says ‘Answer Mode using Advisory Announcement’. Display

shows

A .

• Press the MODE button again.

Voice says ‘Mode’.

• Press and hold the DELETE

button until the outgoing message is deleted.

Mode

Play

Selecting your outgoing message

You can switch between your outgoing messages and advisory announcement by pressing the

MODE button. The display on the

base shows A1 for outgoing message 1, A2 for outgoing message 2 and A for your advisory announcement. A voice will confirm your selection.

Use the MODE button to display:

– for outgoing message 1

(contains pre-recorded

outgoing message)

– for outgoing message 2

– for your advisory

message

You will hear the voice confirm your selection.

Mode

Delete

Page 33

To switch the answering machine on/off

Press the ANSWER ON/OFF button. The machine is ON when the button lights up. It is OFF when the button is not lit up. The voice tells you which outgoing message/ announcement is set. If you have a new message waiting, the light flashes.

On/Off

Answer

To set the day and time on the answering machine

If there is a mains power failure, you will need to reset the corr ect day and time.

• Press the STORE button.

• Press the # button.

• Press the INT button.

• Press the 9 button twice. The

voice announces, ‘Time setting. Please enter day of the week using 1-7. Monday is 1, Sunday is 7.’

• Press 1-7 to set the day. 1=Monday, 2 = Tuesday, 3 = Wednesday, 4 = Thursday, 5 = Friday, 6 = Saturday, 7 = Sunday.

• The voice says, ‘Please enter the

time using four digits.’

• Press four digits to enter the

time, eg

0937 for 09:37 hours.

The Diverse 2015 uses the 12-hour clock. The display shows a flashing

1 after the time. This

indicates pm.

• Press 0 for am or press 1 for pm.

• Check that the day and time you

have entered is corr ect on the display, if it is not, press the

STORE

button and repeat this process.

• Press the STORE button to

confirm the setting.

STO

INT

WXYZ9WXYZ

Remember, the answering machine will not take incoming messages until you have recorded an outgoing message unless you are using Announcement 1 and its pre-recorded message.

Using your Diverse 2015 answering machine

Page 34

Using your Diverse 2015 answering machine

To switch the day and time announcement off or on

Your Diverse 2015 will automatically announce the day and time after each message. This is the default setting. You can switch this setting of f and back on again.

• Press the STORE button.

• Press the # button.

• Press the INT button.

• Press the 9 button.

either

• Enter 81 to switch the day and

time on.

• Enter 82 to switch the day and

time of f.

• Press the STORE button to

confirm the setting.

To stop the numeric display flashing, the day and time must be set.

STO

INT

WXYZ

To set the duration of incoming messages

You can use the handset to select the maximum length of time callers have to leave their message. The default setting is 120 seconds.

• Length = 30 seconds.

• Press the STO button.

• Press the # button.

• Press the INT button.

• Press the 9 button.

• Enter the code 21.

• Press the STO button to confirm.

• Length = 60 seconds.

• Press the STO button.

• Press the # button.

• Press the INT button.

• Press the 9 button.

• Enter the code 22.

• Press the STO button to confirm.

• Length = 120 seconds.

• Press the STO button.

• Press the # button.

• Press the INT button.

• Press the 9 button.

• Enter the code 23.

• Press the STO button to confirm.

STO

INT

WXYZ

Page 35

• Length = unlimited.

• Press the STO button.

• Press the # button.

• Press the INT button.

• Press the 9 button.

• Enter the code 24.

• Press the STO button to confirm.

Recording memos

You can leave memo messages on your Diverse 2015. You have the same time to record a memo as currently set for incoming messages. The default setting is 120 seconds.

To record a memo

• Press the RECORD button on the

base station and the handset rings.

• Answer the call at the handset.

The voice says ‘Recording message’. You hear a beep.

• Speak your memo message.

• Press the END CALL button on

the handset or the

STOP button

to stop recording. The message counter logs your memo.

Displaying new and old messages

Your Diverse 2015 can tell you which messages are new and which messages have already been played back.

When there are new messages:

• The ANSWER ON/OFF button

flashes.

• The display indicates the total

number of messages stored.

The total recording time for messages and memos is 12 minutes.

Record

Stop

Using your Diverse 2015 answering machine

Page 36

Using your Diverse 2015 answering machine

To play back new messages at the base station

• Press the PLAY button.

To play back all messages (this includes old messages) at the base station

• Press and hold down the PLAY

button for about a second. You can hear all new and old messages.

When the recording memory is full

If you have recorded an advisory announcement as one of your outgoing messages, your Diverse 2015 will automatically play it as the outgoing message to all new callers. If not, your Diverse 2015 will not answer the call.

Play

To skip forwards and backwards through your messages

At the base:

• Press the SKIP

button once to skip to the star t of the next message or several times to skip for war d over a number of messages.

• Press the §SKIP button once to

skip back to the star t of the current message or several times to skip back over a number of messages.

At any time you can:

• Press and hold the §SKIP button

to skip back to the star t of your messages.

To pause a message during playback at the base station

• Press the STOP button. The voice

says. ‘Pause’

• Press the PLAY button to resume

playback.

Skip

Stop

Play

Page 37

To stop playback at the base station

• Press the STOP button twice.

To save messages at the base station

You can save a message so it will be played back as though it was a new recording next time you want to hear your messages.

• Press the RECORD button twice

during playback. The machine skips to the end of the message. The voice announces, ‘Message is new’.

To delete a message at the base station

• Press the DELETE button during

playback of the message you want deleted. Playback stops. Voice announces, ‘Deleting’ press skip back to confirm.

• Press the §SKIP button. Voice

announces,‘Message deleted’.

Stop

To delete all messages which have been played back

The answering machine must not be in playback mode.

• Press the DELETE button. The

voice says, ‘Deleting’ press skip back to confirm.

• Press the §SKIP button.

The voice announces, ‘Messages deleted’.

Call screening

When the answering machine is switched on, you can hear incoming calls and decide whether to answer them or let your Diverse 2015 take their message. If you decide to answer the call, the answering machine will stop when you pick up any handset from the base or charging station (or press the

PHONE button) and allow you to

speak direct to the caller. Please note that when your Diverse 2015 answers a call, you will not hear your outgoing message.

Record

Delete

Skip

Delete

Skip

Using your Diverse 2015 answering machine

Page 38

Using your Diverse 2015 answering machine

To hear incoming calls

Make sure the speaker volume is set to an audible level. The default setting is ON.

• Press the STO button.

• Press the # button.

• Press the INT button.

• Press the 9 button.

• Enter the code 41 to switch the

loudspeaker on for incoming messages.

• Enter the code 42 to switch the

loudspeaker of f for incoming messages.

• Press the STO button to confirm

the setting.

STO

INT

WXYZ

Note

You will not hear the outgoing message, unless you press the volume buttons whilst answering.

To adjust the loudspeaker volume

At the base during playback:

• Press the + button to increase

volume.

• Press the – button to decrease

volume.

The setting is stored until adjusted again.

To intercept a call during message recording

You can interr upt a call from a handset or a parallel corded telephone while your outgoing message is being played or while a caller is leaving their message.

• Press the PHONE button or take

the handset of f the base.

• Pick up the handset of a parallel

phone.

The answering machine stops recording and resets to Answer On and you can take the call.

–

Page 39

To set a pause before each message play back

Normally, your Diverse 2015 will play back messages continuously. You can set it to pause between messages. The next message will not be played back until you press the

SKIP

button.

• Press the STO button.

• Press the # button.

• Press the INT button.

• Press the 9 button.

either

• Enter 51 to insert a pause

between messages.

• Enter 52 for continuous message

playback.

• Press the STO button to confirm

the setting.

STO

INT

WXYZ

To adjust the number of rings before incoming calls are answered

You can select the number of rings, from 1 to 9, before incoming calls are answered by the machine when it is switched ON. The default setting will be 4.

• Press the STO button.

• Press the # button.

• Press the INT button.

• Press the 9 button.

• Press the 3 button.

• Press a button between 0-9 to

set the number of rings you want. (

0 = Time Saver mode, see next

item.)

• Press the STO button to confirm

the setting.

Time saver mode

Times saver is useful if you ring in from another phone to see if you have any new messages. (‘Remote access’ – see page 36.)

If you have new messages, your Diverse 2015 will answer after 2 rings. If you do not have any new messages, your Diverse will not answer until 4 rings. This enables you to end your call before you are connected, saving you time and money.

STO

INT

WXYZ

DEF

Using your Diverse 2015 answering machine

Page 40

From another external

Touchtone

phone

• Dial your Diverse 2015 phone

number.

• When the Diverse 2015 takes

your call, enter the system code

(this must be dif ferent fr om the default setting of 0000. See page 16 on how to change your system code).

You hear a beep and the voice announces the current operating mode, the number of messages stored and, if applicable, the time and day.

You can operate your answering machine from any registered handset and any other external

Touchtone

phone.

Either

From a Diverse handset

• Press the INT button

• Press the 9 button. The voice

announces the current mode of operation, the number of messages on the memor y and, if applicable, the day and time.

If another handset is making an external call you cannot access the answering machine from your handset.

Please note. Once you have entered the system code correctly, you are ready to operate your answering machine. If you do not operate the machine for 160 seconds, the voice says, ‘Please confirm’. You then have a further 8 seconds before the machine disconnects your call.

Please Note. You must change the system code (page 16) before Remote Access may be used.

INT

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

STO

MEM

LNR

INT

WXYZ

Remote access

Page 41

If you make a mistake entering the system code, you hear the voice announce, ‘Incorrect PIN’. You can try again.

After three incorrect entries, the answering machine disconnects the call.

Remote operation

Once you have accessed the answering machine from a Diverse handset or another telephone, all the operating instructions ar e the same.

For help

• Press # at any time for help. The

voice takes you through all the operating options.

To play back new messages

• Press the ✱ button. The voice

announces, ‘New ‘n’ messages available’.

• Press the 2 button. Your new

messages are played back.

• To cancel, press the 5 button.

To play back all messages

• Press the 2 button. All messages

are played back.

• To stop, press the 5 button.

To skip forwards or backwards during playback

• Press the 3 button to move on to

the next message.

• To play back the current message

again, press the

1 button.

• To move back several messages,

press the

1 button repeatedly.

To pause during playback

• Press the 5 button. Playback is

halted and the voice announces,

‘Pause’.

• To continue playback, press the 2 button.

✱

JKL

ABC

JKL

ABC

DEF

ABC

JKL

Remote access

Page 42

Remote access

To stop playback

• Press the 5 button twice.

To mark a message as new

• Press the ✱ button twice during

playback. The playback skips to the end of the message and the voice announces, ‘Message is

marked as new’.

• Press 5 to cancel.

To delete a message during playback

• Press the 0 button during

playback of the message to be deleted. Playback stops and you hear the remote handset announce, ‘Deleting’, press skip back to confirm.

• Press the 1 button. The voice

confirms, ‘Message deleted’.

JKL

To delete all messages you have played back

• Press the 0 button. The voice

announces, ‘Delete’, pr ess skip back to confirm.

• Press the 1 button. The voice

confirms, ‘Messages deleted’.

To select the operating mode

You can switch between the outgoing messages.

• Press the 9 button. The voice

says, ‘Mode’.

• Press the 1 button to select A1.

The voice says, ‘Answer mode. Using announcement 1’.

• Press the 2 button to select A2.

The voice says, ‘Answer mode. Using announcement 2’.

• Press the 3 button to select A .

The voice says, ‘Answer mode. Using advisory announcement’.

• To cancel, press the 5 button.

✱

JKL

010

WXYZ

ABC

DEF

Page 43

To record a new outgoing message

First select the operating mode A1 or A2 by following the previous instructions entitled ‘To change the operating mode’.

• Press the 6 button. The voice

announces, ‘Recording’.

• Press the 7 button. The voice

says, ‘Recording announcement’. After the beep, speak your message.

then either

• Press the 5 button twice. This

stops the recording. Your outgoing message is played back.

• Press the 5 button once to record

a concluding announcement. The voice says, ‘Recording concluding announcement’. After the beep, speak your concluding announcement.

• To stop recording, press the 5

button and your outgoing message and concluding announcement are played back.

MNO

PQRS

JKL

To record an advisory announcement

First select the operating mode A by following the instructions on page 38 entitled ‘To select the operating mode’.

• Press the 6 button. The voice

says, ‘Recording’.

• Press the 7 button. The voice

says, ‘Recording advisory message’. After the beep, speak

your message.

• Press the 5 button to stop

recording. Your outgoing message is played back.

To play back an outgoing message/announcement

First select operating mode A1, A2 or A by following the instr uctions on page 38 entitled ‘To select the operating mode’.

• Press the 7 button to play back

the outgoing message/ announcement.

MNO

PQRS7PQRS

JKL

Remote access

Page 44

Remote access

To delete an outgoing message/announcement

First select operating mode A1, A2 or A by following the instr uctions on page 38 entitled ‘To select the operating mode’.

• Press the 0 button. The voice

announces, ‘Deleting’.

• Press the 7 button to confirm

deletion. The voice says,

‘Announcement deleted’.

• Press the 5 button to cancel.

To record a memo message

Memo messages may be made in remote access mode. Do not pause for longer than 8 seconds when recording a memo or the answering machine will end the call.

• Press the 6 button. The voice

says, ‘Recording’.

• Press the 2 button. the voice

says, ‘Recording message’. After the beep, speak your message.

• To cancel, press the 5 button.

PQRS

JKL

MNO

ABC

JKL

Refer to the Remote Access quick guide, page 41.

Dialling in to switch your answering machine to Answer ON from another remote phone

• Your system code must be

changed from the default (0000).

• Dial your number and let it ring.

After approximately 17 rings, your Diverse 2015 answering machine automatically answers.

• The Diverse 2015 will ask you for

the system code.

• You will have 3 attempts to

answer the correct system code. The Diverse 2015 will disconnect the call if all are incorr ect.

• After you have successfully

entered the corr ect system code, all of the previous instr uctions are available.

Page 45

Memo Announcement or advisor y message Intercom to base Help

Call recording announcement 1 Call recording announcement 2 Advisor y message Help

Message Announcement or advisor y message Help

Play back new messages Mark message ‘new’ Help

Skip backwards

Play back all messages

Skip for war ds

No function

Abort action (pause)/stop

Recording

Output announcement

Answering machine on/off

Operating mode

Delete

New

Status/help

1 2 3 4 5 6 7 8 9 0

✱

2 7 9

1 2 3

1 7

✱

Remote access quick guide

From Diverse handset:

• Press the INT button.

• Press the 9 button.

From another telephone:

• Dial your phone number.

• Enter your system code.

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

Page 46

Additional features

Secrecy

• To obtain secrecy on an external

call, press the

INT button. Display

shows your handset’s internal number and you hear the internal dial tone. This allows you to talk to someone in the same room, without your caller hearing the conversation. Instead your caller hears a melodious tone.

• Press the RCL button to resume

your telephone call with the external party.

INT

RCL

Call timer

Your Diverse 2015 pr ovides an approximate guide to the length of each external call you make. The handset display shows the approximate call duration both during your call and also for a few seconds after your call is completed.

Operating with additional handsets

‘Ring priority’ and ‘collective ringing’

Your Diverse 2015 will ring all handsets whenever there is an incoming call. This is called collective ringing. Ring priority means an incoming call will ring first at a preferr ed handset. If there is no answer, the call will ring all other handsets.

The default setting for your Diverse 2015 is for collective ringing.

Secrecy is not available for internal calls.

Page 47

To change between ring priority and collective ringing

The handset must be switched ON.

• Press the STO button.

• Press the # button.

• Press the 1 button.

• Enter the system code

(default 0000).

• Press the LNR button.

• Press the ✱ button.

• Press the 2 button and the 3 button. Display shows the

current setting.

• Press the 2 button to select

RING PRIORITY

• Press the 1 button to select

COLLECTIVE RINGING.

• Press the STO button to confirm.

STO

✱

ABC

DEF

LNR

To set which handset will receive ring priority

Once you have set your Diverse 2015 to ring priority, you can select the handset you want to ring first.

• Press the STO button.

• Press the # button.

• Press the 1 button.

• Enter the system code

(default 0000).

• Press the LNR button.

• Press the ✱ button.

• Press the 2 button twice.

• Press the handset number you

want to ring first for all incoming calls.

• Press the STO button to confirm.

STO

✱

ABC

LNR

Additional features

Page 48

Additional features

To clear and reinstate handsets for collective ringing

The default setting is for all handsets to be set for collective ringing.

• Press the STO button.

• Press the # button.

• Press the 1 button.

• Enter the system code

(default 0000).

• Press the LNR button.

• Press the ✱ button.

• Press the 2 button.

• Press the 1 button. Display shows

the number for each handset currently set for collective ringing.

• Press the number for each

handset you want to add to – or press again to delete it from collective ringing.

• Press the STO button to confirm.

To set the number of rings before ring priority calls all handsets

You can specify the number of rings your selected handset can have before an incoming call is sounded at all available handsets.

• Press the STO button.

• Press the # button.

• Press the 1 button.

• Enter the system code

(default 0000).

• Press the LNR button.

• Press the ✱ button.

• Press the 6 button. Display shows

the number of rings currently set.

• Press a number button between 2-9 to set the number of rings

you want.

• Press the STO button to confirm.

STO

✱

MNO

2-9

LNR

If you are experiencing problems, please call the Diverse Helpline on 0345 908070.

STO

✱

ABC

LNR

Page 49

Using your Diverse 2015 with a Diverse 2000 Executive Handset

Your Diverse 2015 comes complete with a Diverse Handset. If you wish, you can use a Diverse 2000 Executive Handset with the 2015 Base Station.

To register your Executive Handset with your Diverse 2015 Base Station, please refer to the instructions in your Executive Handset User Guide.

Your Executive Handset offers a menu-driven display. You enter the menu lists by using the

button. The option buttons below the display allow you to select the options within each menu and make adjustments to their settings.

The options shown on the display are indicated by symbols.

The instructions thr oughout this User Guide relate to the Additional Handset. When using the Executive Handset, you will either need to follow the instructions in your Executive Handset User Guide or, with a few simple changes, follow the instructions in this User Guide.

Display

Option buttons

PHONEBOOK, to enter, use and

alter phonebook entries.

INTERNAL. REDIAL.

Move

UP through menu.

Move

DOWN through menu. GO BACK to previous menu. OK. ACTIVATE. DELETE. BACK. FORWARD.

INT

➞➞

▲ ▼

–

➜

< >

Page 50

Using your Diverse 2015 with a Diverse Executive Handset

The following instructions can be found in your Executive Handset User Guide.

Adjusting Handset settings (including Handset volumes, tones and confirmation tones).

Call Transfer. Clearing numbers stored in the

memor y. Intercom calls. Making and Receiving calls. On hold. Redialling. Registering a new Executive

Handset with the base station. Resetting your Executive Handset

to the original settings. Setting and changing the Executive

Handset PIN. Speed dialling. Storing numbers in the memor y. To bar all calls from your Executive

Handset.

To use the following instructions found in this user guide you will need to refer to the chart on page 47.

Adjusting base station settings (including base station volumes and tones).

Adjusting the rings before incoming calls are answered.

Call screening. Changing the system code for the Diverse 2015 base station. Operating with additional handsets. Remote access. Resetting your Diverse 2015 base

station to the original settings. Ring priority and collective ringing. Secrecy. Setting the date and time on the

answering machine. Setting the duration of incoming

messages. To bar all calls from all handsets

registered to the base station. To record, play and delete advisory

announcement. To record, play and delete answer

machine messages. To store your own ‘special numbers’. Using your Diverse 2015 with a

switchboard.

Page 51

DIVERSE 2000 HANDSET DIVERSE 2000 (ADDITIONAL) EXECUTIVE HANDSET

Where the instruction begins; Replace with;

• Press the STO button. • Press INT.

• Press SET.

• Press the STO button. • Press INT.

• Press the

button. • Press SET.

• Press the INT button. • Press the

button.

• Press the MENU button.

• Select INTERNAL CALL.

• Press OK.

Where the instruction ends; Replace with;

• Press the STO button to • Press SET to confirm.

the new setting.

• Press the END CALL button

to end the procedure.

INT

STO

If the instruction Press LNR button appears anywhere, please replace with for the Executive Handset.

Using your Diverse 2015 with a

Diverse Executive Handset

SET

INT

SET

➞➞

Page 52

Switchboard compatibility

Setting the TONE or PULSE mode

Your Diverse 2015 is pr eset to TONE dialling – where you hear a tone beep each time you dial a number. Tone dialling is suitable for all modern digital exchanges and switchboards. So you will only need to use this if your switchboard uses pulse dialling. If you cannot make a call with TONE dialling, you may need to switch to PULSE dialling.

To set PULSE dialling

• Press the STO button then the #

button.

• Press the 1 button.

• Enter the current system code

(default 0000).

• Press the LNR button.

• Press the buttons 0, 3, 3.

• Press the STO button to set pulse

dialling.

STO

LNR

Your Diverse 2015 can be connected to all compatible switchboards. For a list of suitable switchboards, phone Diverse Helpline on

0345 908070 or BT on 154.

Entering external access codes for older switchboards.

When you use your telephone on a switchboard you may need to program a delay after you have dialled the access code. This enables the switchboard to pick up an external line. By storing the access code your switchboard uses, for example ‘9’, you can set this delay to be inser ted automatically. You will still need to dial the access code each time before calling any telephone number you want.

Page 53

To re-set to TONE dialling

• Press the STO button then the

# button.

• Press the 1 button.

• Enter the current system code

(default 0000).

• Press the LNR button.

• Press the buttons 0, 3, 7.

• Press the STO button to set tone

dialling.

To set Time Break Recall with Tone dialling

• Press the STO button.

• Press the # button.

• Press the 1 button.

• Enter the current system code

(default 0000).

• Press the LNR button.

• Press the buttons 0, 3, 7.

• Press the STO button.

STO

LNR

To set to Earth Recall with Tone dialling

• Press the STO button.

• Press the # button.

• Press the 1 button.

• Enter the current system code

(default 0000).

• Press the LNR button.

• Press the buttons 0, 3, 6.

• Press the STO button.

To insert an access code

The handset must be switched ON.

• Press the STO button.

• Press the # button.

• Press the 0 button.

• Enter the system code (default

0000). Each digit you enter erases one dash on the display.

• Press the

LNR

button. Display

shows

–-

• Enter the access code (for

example

9). If you want to enter

additional access codes, press

LNR again, followed by the next

code, and so on.

• Press the STO button to confirm.

STO

LNR

STO

LNR

STO

LNR

Switchboard compatibility

Page 54

Switchboard compatibility

Notes

• You can store RCL, ✱, and

well as the digit keys 0-9.

• You can enter up to three

switchboard access codes, each one to three digits long.

• You may find it useful to enter 144

(for BT Chargecard access) as one of the access codes, together with an access pause of six seconds – see ‘Setting the access pause’ below.

Setting the access pause

You can insert a pause or change the length of a pause to suit dif ferent access codes.

The handset must be switched ON.

• Press the STO button.

• Press #.

• Press the 1 button

• Enter the system code (default

0000). Each digit you enter erases one dash on the display.

• Press the

LNR

button.

• Enter one of the three-digit codes

above to set the length of pause you want.

• Press the

STO

button to confirm.

Code PAUSE 0 2 4 1 second

0 2 5 2 second 0 2 0 3 second 0 2 1 6 second 2 5 3 To clear all

access codes

If you are experiencing problems, please call the Diverse Helpline on 0345 908070.

STO

LNR

Page 55

Up to six handsets can be registered and operated from the Diverse 2015 base station. The system allows you to make internal intercom calls between two handsets while a third is making an external call.

Each additional handset you purchase must be registered at the base station.

To register a handset

The handset must be switched OFF.

At the base station:

• Press and hold down the grey

paging button until you hear the continuous beeps (after about 10 15 seconds).

You now have up to 1 minute to register the handset, during which the beeps will continue.

Registering a new Diverse 2000Additional Handset with the base station

Diverse handsets Item Code

Diverse 2000 Additional Handset – 871171. Diverse 2000 Executive Handset – 871172. Diverse 2000 Charger – 871173.

Please note – Diverse 2000 handsets will not work on Diverse 1000 base stations.

If you are registering a Diverse 2000 Executive Handset follow the instructions in the Diverse 2000 Executive Handset user guide.

Page 56

Registering a new Diverse handset with the base station

At the handset:

• Press and hold down the 1 button

together with the

PWR button

until the display shows

1– and

flashing .

• Enter the 4 digit system code

(default 0000).

• Press the

button. The beeps stop after about 10 seconds, and the display shows all the available handset numbers.

• Select and enter one of these

numbers. This is now the handset’s internal number and it is registered with the base station.

PWR

To remove a handset registered at the base station

These steps can be taken from any registered handset.

• Press the STO button.

• Press the # button.

• Press the 7 then 2.

• Enter the system code

(default 0000).

• Display shows all handsets

registered at the base.

• Enter the internal number of the

handset to be removed. It disappears from the display. If you enter the wrong number, press it again to reinstate it.

• Press the STO button to confirm.

If you are experiencing problems, please call the Diverse Helpline on 0345 908070.

STO

PQRS

ABC

Please Note

Diverse 1000 Handsets will not work on the Diverse 2015 base. But Diverse 1010/1015 Additional and Executive Handsets are compatible.

Page 57

Operating with additional base stations

Diverse 2000 Handsets are only compatible with the Diverse 2000 Charger.

Additional Handsets may be used with up to four Diverse 2015 and/or Diverse 2010 base stations.

The Diverse Executive may be used with up to six Diverse 2015 and/or Diverse 2010 base stations. Refer to your Diverse Executive user guide.

When planning to use a handset at more than one base station, it is recommended that you:

• Assign a number to each base

station, from 1 to 4.

• Number each handset (1 to 6)

registered at each base station.

• Register the handsets at base

station 2 (and 3 and 4 if used) using the same internal number as on base station 1.

• Activate the display of the base

station numbers on each handset; see page 55.

If, while not using your Diverse handset, you move out of range of the displayed base station and within range of another base station, your radio link will be automatically set up, (provided your handset has been registered with the new base station).

If, however, you move out of range of the displayed base station and within range of another base station during a call, you will lose your current call.

The handset display shows you if the handset is located within range of a registered base station. If the symbol flashes continuously, it means the handset is out of range of a registered base station. If the symbol is not flashing, you are in range.

Diverse handsets Item Code

Diverse 2000 Additional Handset – 871171. Diverse 2000 Executive Handset – 871172. Diverse 2000 Charger – 871173.

Please note - Diverse 2000 handsets will not work on Diverse 1000 base stations.

Page 58

Operating with additional base stations

How to set up multiple base stations and handsets

To register additional Diverse 2015 handsets at more than one base station

You can use up to six handsets on each Diverse base station and up to four base stations with your Diverse handset to build up a comprehensive and easy-to -use cordless telephone system.

The handset supplied with the base station is already registered as handset 1.

The handset you wish to register onto another base station must be turned OFF, before proceeding to register the handset.

At the base station:

• Press and hold down the GREY

paging button until you hear the beeps (after about 10 seconds).

At the handset:

• Press and hold down the button

number

2, 3 or 4 to specify the

base station number.

• At the same time, hold down the PWR button until the display

shows

• Enter the system code (default

0000).

• Press the # button. The beep

stops after a few seconds. The display shows all available handset numbers.

• Enter the single digit internal

number – from

2 to 6 – for the

additional handset.

• It is now registered.

If the maximum number of handsets are already registered with the base, three dashes will appear in the display after you enter the system code.

PWR

You now have up to 1 minute to register the handset, during which the beeps will continue.

23456

Page 59

To set/clear the display of the base station number on a handset

The default setting is to display the number. This is useful if your handset is connected to more than one base station.

• Press the STO button.

• Press the 3 button then the 6

button. The current setting is displayed.

• Press the 1 button to display the

base station number.

• Press the 0 button if you do not

want to display the base station number.

• Press the STO button to confirm.

To set your handset for automatic base selection

If you are moving around, and likely to lose contact with your base station, your handset can be made to automatically switch to the first available base station. If this is set and you are in the area where the signals of two base stations are overlapping, your handset will select the strongest signal.

The handset must be switched

• Press the STO button.

• Press the INT button. Display

shows the numbers of the base stations at which the handset is registered.

• Press the 0 button to set

automatic selection.

• Press the STO button to confirm.

The handset will now select the base station of fering the strongest signal. Display will show the base station selected (unless deactivated – see previous paragraph to set/clear the display of the base station number on a handset).

STO

PQRS

MNO

STO

INT

Operating with additional base stations

Page 60

Operating with additional base stations

To set your handset for manual base selection

You can change automatic registration at a base station to manual registration. So if you are in an area where the ranges of two base stations overlap, you can specify which base station (and which outgoing line) you prefer to use.

This setting is recommended where there is an overlap between two or more base stations.

The handset must be switched

• Press the STO button.

• Press the INT button. Display

shows the numbers of the base stations at which the handset is registered.

• Press the number button – from 1 up to 4 – for the base station

you want to select.

• Press the STO button to confirm.

STO

INT

If you move out of range of the displayed base station, and within range of another base station during a call, you will lose your current call.

If you are experiencing problems, please call the Diverse Helpline on

0345 908070.

Page 61

Maintenance

General

Simply clean the handset and base station with a damp (not wet) cloth or an antistatic wipe. Never use household polish as this will damage your Diverse 2015. Never use a dr y cloth as this may cause a static shock.

Service

Within the guarantee period

If you experience a problem with your Diverse 2015 base station or handset, you should contact the Diverse 2015 Helpline on

0345

908070. Calls are charged at local

call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.

Some suppliers of fer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.

Outside the guarantee period

If your Diverse 2015 needs repair after the warranty period has ended, the repair must meet the approval requirements for connection to the telephone network. We r ecommend that you call the Diverse 2015 Helpline on

0345 908070 and ask

for details of our recommended repair agents.

If you have to return your Diverse 2015

Pack the base station and handset securely, preferably in the original packaging. All par ts must be returned, including line cor ds, power supply unit and original batteries (we cannot take responsibility for goods damaged in transit).

Page 62

Help

Emergency calls

The emergency services can be contacted in the UK by dialling 999, or 112 which is valid in any country that is a member of the European Community.

Fully charged batteries do not indicate full power when put into a handset

When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

If your Diverse 2015 is connected to a switchboard, you may have to dial an access number before 999 to contact the emergency services. Some switchboards cannot dial out during a power failure.

Battery performance

Your Diverse 2015 has been designed to be easy to use. If you should experience a problem, please check the following points before calling the Diverse Helpdesk.

Page 63

Replacing handset batteries

After a time, you may find that the handset batteries are r unning out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

Recommended batteries should have a power rating of 600m Ah

1.2V. Batteries ar e available from the Diverse Helpline

0345 908070

and your local BT shop.

Solving problems

If you are having dif ficulties using your Diverse 2015, please check the following simple solutions.

No handset display appears

Is the handset switched on? The batter y may be flat or dead. Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into the phone socket and the base station? If other handsets are registered on the base, the outside line may already be in use. Wait until the call is finished and tr y again.

The symbol is flashing or you cannot link up with the base station

Is the handset registered with the base station? To register the handset, see page 51.

Is the power cable connected at the base and the power switched on at the wall socket?

Are you in range of the base station?

The base station or handset does not ring

The ringer volume may be set too low. To adjust the ringer volume at

Use only AA size nickel cadmium rechargeable batteries in the handset. Any other types may cause irreparable damage. Do not immerse batteries in water or throw them into fire, or dispose of them with ordinary domestic refuse. To charge the batteries, only use the plug-in power supply station provided.

BT accepts no responsibility for damage caused to your Diverse 2015 handset by the use of non-NiCad batteries.

Help

Page 64

Help

the handset, see page 18. Check that the telephone is plugged into the phone socket. Is the Diverse 2015 set up for ring priority at another handset? See page 42. Set the Diverse 2015 for collective ringing.

Cannot get through, even though a dialling tone can be heard

You may be set to the wr ong signalling method. To change between TONE and PULSE dialling, see page 48.

Handset beeps

Are the handset batteries low? You will hear a beep ever y 30 seconds.

If is flashing (see page 59), you will hear four shor t beeps when you press the

PHONE button.

Check you are still in range of your base station.

Buzzing noise on my radio or TV

Your Diverse base station or handset or both may be too close – tr y moving it at least one metr e away.

The machine won’t answer calls.

Have you recorded an outgoing message? See page 25. Check that it is switched on.

The answering machine doesn’t record

Is the message capacity full? If so, the machine will not answer calls. Delete messages.

Is the machine set to advisor y announcement operating mode? If it is, change the mode to A1 or A2 see page 25-26.

Outgoing message will not record

Check that the speaker volume is set to an audible level.

You can not remotely interrogate the Diverse 2015

Ensure that you have changed the system code. see page 16.

When connected to a switchboard:

You can’t get a connection or you get the wrong connection after speed dialling

Have you entered an access code? See page 49. Check you have selected the correct r ecall and dialling modes. See page 49.

If you are still experiencing difficulty, please call the Diverse 2015 Helpline on 0345 908070.

Page 65

Technical information

Environment

Your Diverse 2015 should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the free flow of air over its sur faces.

How many phones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 2015 with up to 6 handsets has a REN of 1. Any other instrument pr ovided by BT may be

Warning

The apparatus is only designed to be operated in a nor mal office or domestic environment where the relative humidity does not exceed 75%. It should not be used in bathrooms or near water.

assumed to have a REN of 1 unless stated other wise. A total REN of 4 is allowed. (For example: if Diverse 2015 is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)

Approval

Connection to the BT telephone network.

Diverse 2015 is fully approved for connection to the BT network provided it is used according to the instructions in this guide.

It may be connected to Direct Exchange Lines and switchboards (PBX’s) with new plan (plug and socket) arrangements.

Connecting to switchboards

Diverse 2015 is only approved for use with a compatible switchboard including those which do not provide secondar y pr oceed indication. If you would like a list of suitable switchboards, contact BT on

154 or

Diverse Helpline on

0345 908070.

Page 66

Technical information

If you do have a compatible switchboard, it cannot be guaranteed that the telephone will operate correctly under all possible conditions of connection. If you have any dif ficulties, contact BT on

154

or the Diverse Helpline on 0345

908070.

Generally Diverse 2015 can be connected to any switchboard where a simple modern telephone can be used to make and receive calls. Diverse 2015 is suitable for connection to switchboards which return secondary pr oceed indication.

Page 67

Technical specification

Standard DECT Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method Time-division multiplexing. 10 ms

frame length

Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Voice coding 32 kbit/s Transmitted power 10 mW, average output per channel Range up to 300 meters outdoors maximum

Important note: The range can be (uninterrupted line of sight) greatly reduced where conditions up to 50 meters maximum in buildings are not ideal (ie in certain buildings

near bodies of water etc).

Power supply Base station 220/230 V –/ 50 Hz

(AC adaptor)

Power consumption base station 9.2 VA Operating time of handset Standby: up to 60 hours

(with fully charged battery*) Talk time: Up to 6

5 hours

Permitted ambient conditions 0˚C to 55˚C for operation (maximum) 20% to 75% rel. humidity

Permitted storage temperature –10˚C to +60˚C Signaling method Dial pulsing/DTMF Signal key function Earth Recall/Timed Br eak Recall Base station dimensions ca. 195 x 174 x 90 (L x W x H) Handset dimensions Approx. 175 x 55 x 25 (L x W x H) Weight Base station: 350g

Handset: 185g (with batteries)

*When batteries are in good condition.

Page 68

Index

Additional handsets 42, 51 Adjusting number of rings 35 Advisor y announcement 27, 39 Access code/pause 49, 50 Answering machine 24 At a glance 1 Automatic base selection 55

Base stations (additional) 51 Batteries

Charging 8 Installing 7 Low warning 9 Replacing 59

Belt clip 7 Call barring 22

Call screening 33 Call timer 42 Collective ringing 42

Day and time 29 Delete outgoing announcement 40 Delete messages 33 Displaying messages 31

Ear th Recall 49 Emergency calls 58 Ending a call 11 Executive Handset 45

Help 58 Intercept call 34

Intercom 12, 13

Maintenance 57 Making and receiving calls 11 Manual base selection 56 Memor y 14

to clear 15 to dial 15 to store 14

Messages (outgoing) 24 Number storage 14 On hold 14

On/of f 10, 29 Operating mode 38 Outgoing messages 24

Paging 12 Pause 35 PIN (Personal Identification Number) 16 Play back announcement 32, 37 Play back messages 32

Page 69

Power 6 Protected keypad 10

Quick guide (remote access) 41 Receiving calls 11

Record announcement 39 Recording memos 40 Reset 21 Register handset 51 Redial 11 Remote access 36 Remove registered handset 52 Returning Diverse 2015 57 Ring priority 42

Save messages 33 Secrecy 42 Ser vice 57 Setting up 5 Skip for war ds and backwards 32 Switchboard/PBX’s 48, 61 System code 16

Technical information 61 Technical specifications 63 Time 29 Time and day setting 29 Time Break Recall 49 Time saver mode 35 Tone or Pulse mode 48 Transfer call 13

Volumes and Tones

Base station ringer 18 Batter y warning tone 19 Confirmation tone 19 Ear piece volume 17 Handset ringer 18 Handset tone 18 In range tone 20 Loudspeaker volume 34 Range warning tone 20 Setting confirmation tone 19 Wrong button tone 19

Warnings 5

Index

Page 70

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

504158

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

Offices in Europe, North America, Japan and Asia Pacific.

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

TouchTone™ is a registered trade mark of British Telecommunications plc in the UK.

© British Telecommunications plc 1998. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Germany. Issue 2 (06/98) 2. Siemens number: A30852 – X1105-B357 – 2 – 7619 Designed by The Art & Design Par tnership Limited.