
Please turn this page for the ‘At a glance’ guide
to your Freestyle 520 Plus

3
In this guide
At a glance 1
Introduction 4
Setting up 5
How to use your Freestyle 520 15
Plus cordless handset
How to use your Freestyle 520 22
Plus base unit
Other Features 26
Connecting to a switchboard 32
Help 33
Technical Information 36
Index 38
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a grey box.

Introduction Your Freestyle 520 Plus is easy to use
and made to our high standards.
Thank you for making the right choice.
We expect that you will have many years of
quality service from your Freestyle 520 Plus.
Please read the instructions carefully before
you use your phone and keep this guide to
refer to in future.
For your records
Date you bought your phone:
Where you bought your phone:
Serial number (on the base of the phone):
Price:
(For warranty cover, you will need to provide
proof that the phone is yours. So please keep
your receipt.)
4
Homepoint Plus
You will find the Homepoint Plus logo (shown
below) on your Freestyle 520 Plus. It means that
you can buy up to three extra Freestyle Plus
handsets showing the same logo to extend your
phone system, without having to fit extension
sockets. Please follow the instructions supplied
with each handset you buy.
Please note
Only Freestyle Plus Additional Handsets can
be used with this product. If buying additional
handsets for your Freestyle 520 Plus, please
ensure you purchase the correct type.

5
Setting upFollow these steps and your Freestyle 520 Plus
will be ready to use.
Check that your Freestyle 520 Plus is complete.
When you unpack you should have:
• base unit with a telescopic aerial and phone
cord attached;
• cordless handset and charging unit
• corded handset
• two 13-amp mains power adaptor plugs
• bracket for the base unit
• bracket for the cordless-handset cradle
charging unit
• two screws and wall plugs for wall mounting
• spare handset memory labels.
Like all cordless phones, the Freestyle 520 Plus
cordless handset must be charged for 24 hours
before you use it. However, once it has been
connected, you can use the corded handset
immediately.
Important: Before you use your Freestyle 520 Plus
As this product is rechargeable, it is normal that a
certain amount of heat will be produced in its dayto-day operation. Whilst this is entirely safe we
would advise against placing this product on
antique, veneered or wooden surfaces as damage
may occur.
Plan the location of the base unit. The following
points should be considered:
• The base unit should be within two metres of a
power socket and the phone socket. A new-style
phone line socket is needed for this product.
If you do not have one, call us free on
FREEfone 0800 800150.
• There should be enough room for the telescopic
aerial to be fully extended, ideally vertically.
• Ensure that the base unit and the aerial are
away from TV sets, fridges, computers, GSM
telephones, fluorescent lights, radiators, metal
pipes and metal window frames.
• If your Freestyle 520 Plus is your only phone, you
must fit back-up batteries in case of power cuts.
The required battery type is a PP3 Alkaline 9V
(not supplied).
• The back up battery must be fitted before
attaching the base unit to the mounting bracket.

Setting up
6
4 Plug the power cable into the
back of the base unit
Plug the power cable into the socket on the
back of the base unit.
Battery
3 Put the battery in the base unit
(for back-up only)
Open the panel under the base unit.
Fit a PP3 9-volt battery and close the panel.
The base-unit battery provides back-up power so
that your Freestyle 520 Plus will work during
power cuts. We strongly recommend you to fit a
battery if the Freestyle 520 Plus is the only phone
in your home.
Like all cordless phones, the Freestyle 520
Plus handset must be charged for
2244 hhoouurrss
before first use.
2 Check your telephone wall
socket
If you do not have a modern socket, call BT
on
Freephone 0800 800 150 and ask for an
engineer to come and fit the right socket within
two metres of a mains socket. This is a
chargeable service.
1 Handset aerial
Y our Freestyle 520 Plus uses an extendible aerial.
When using the handset pull out the aerial to
ensure the best possible signal and reception.
Pull

7
Setting up
Warnings
1
Do not try to use any power supply other
than the one provided. This may
permanently damage your Freestyle 520 Plus.
2 Your Freestyle 520 Plus should not be fitted
in wet or damp conditions, for example in a
bathroom. Also, the handset should not be
left out in the rain.
3 There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the base
unit from the mains during storms.
5 Connect the base-unit three-pin
adaptor to a power socket
You can now use the base-unit phone and store
numbers in the memory.
6 Plug the phone into the BT socket
For the best reception
Try to avoid putting the telescopic aerial near
other electrical appliances, fluorescent lights and
large metallic objects such as cookers, radiators
and garage doors as these may cause interference
and reduce the quality of your calls.
7 Extend the base unit telescopic
aerial
Extend the base unit telescopic aerial on your
Freestyle 520 Plus (as shown below) to ensure
the best possible signal and reception.

Using the inductive coupler
Your Freestyle 520 Plus has an
‘inductive coupler’ in both of the
handsets to improve the sound quality
for people with hearing aids.
Switch your hearing aid to T and move
the phone ear piece towards your ear
until you get the best sound.
8 Set the base-unit monitor
volume to a suitable level
You can check the volume by pressing the
MONITOR button and then adjusting the
volume control on the side of the base unit.
When you have set the volume to a suitable
level, press the MONITOR button again to
return the phone to standby.
9 Plug the power cable into
the bottom of the cradle
charging unit
Setting up
8

10 Clip the cradle charging unit
onto the stand
If you prefer to put your Freestyle 520 Plus
cradle charging-unit on the wall, see page 11.
11 Connect the cradle
charging-unit three-pin adaptor
to a power socket
12 Put the cordless handset onto
the cradle charging unit
The cradle charging unit’s red charging light
will come on. The cordless handset will
display
HSET 1
.
13 Leave the cordless handset to
charge for 24 hours
Like all cordless phones, the Freestyle 520 Plus
cordless handset must be charged for 24 hours
before you can use it.
Stop the power cable getting in the way of the
stand by keeping it in the centre of the base , away
from the stand clips.
Setting up
9

14 Put your Freestyle 520 Plus
base unit on the wall
You can put your Freestyle 520 Plus base unit
on the wall by using the bracket provided.
• Drill two holes for the screws and insert the
wall plugs provided (if you need them).
• Insert the screws leaving about 5 millimetres
sticking out to hang the bracket from.
• Clip the base unit onto the bracket.
• Push the small clip upwards towards the top
of the phone and remove it from its slot.
• Turn the clip around 180 degrees so that the
protruding lip is at the top.
• Slide the clip back into the base unit.
The base unit has a small removable clip that is
used to hang the handset on when the base
unit is wall mounted.
Before you mount the base unit on the wall,
you will need to turn the clip round.
Use the bracket as a stencil to mark where you
will put the screws into the wall.
Before you attach the bracket to the bottom of the
520 Plus base unit, thread the phone line cord
and power cord through the slots on the bottom of
the bracket. The wires are then neatly hidden
beneath the bracket.

Attach the bracket by hooking
it over the screws coming out of
the wall.
• Hang the bracket on the wall as
shown below.
15 Put your Freestyle 520 Plus
cordless handset on the wall
You can put your Freestyle 520 Plus cordless
handset on the wall using the bracket provided.
• Drill two holes for the screws and insert the
wall plugs provided (if you need them).
• Insert the screws leaving about 5 millimetres
sticking out to hang the bracket from.
• Clip the cradle charging-unit onto the
bracket.
Use the bracket as a stencil to mark where you
will put the screws into the wall.
Setting up
11