BT Freestyle 3500 User Manual

User Guide

BT FREESTYLE 3500

Welcome…

to your BT Freestyle 3500
digital cordless telephone
and answering machine

■ Digital call clarity with up to 300m range outdoors and

up to 50m indoors (in ideal conditions).

■ Directory – lets you store up to 30 names and numbers

for easy dialling.

■ Caller Display - lets you see who’s calling and your phone

stores details of the last 10 callers in a Calls list.

■ Digital answering machine with up to 15 minutes

recording time.

■ Play, repeat and delete your messages from almost any

other phone.

1

1 Requires subscription to a Caller Display service.

A quarterly fee may be payable

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

This User Guide provides you with all
the information you need to get the
most from your phone.

You must first set up your phone
before you can use it. This doesn’t
take long as it is easy to do. Just
follow the simple instructions on the
next few pages.

■ Need help?

If you have any problems setting up or using your BT
Freestyle 3500, contact the Helpline on 0870 240 3962
or email [e-mail]

■ Hearing aid?

Please note that the BT Freestyle 3500 works by sending
radio signals between the base and handset. These
signals may interfere with some hearing aids, causing
a humming noise.

Got everything?

■ BT Freestyle 3500 handset with

belt clip

■ BT Freestyle 3500 answering

machine base

■ 2 x NiMH AAA rechargeable

batteries (already fitted)

■ Battery compartment cover

■ Mains power adaptor

■ Telephone line cord

If you have purchased a
BT Freestyle 3500 multiple
pack you will also have
the following for each
additional handset:

■ BT Freestyle 3500 handset with

belt clip

■ BT Freestyle 3500 charger

■ 2 x AAA NiMH rechargeable

batteries (already fitted)

■ Battery compartment cover

■ Mains power adaptor

(for the charger)

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

4

In this guide

Getting started . . . . . . . . . . . . . . . . . .6

Location . . . . . . . . . . . . . . . . . . . . . . .6

Setting up . . . . . . . . . . . . . . . . . . . . . .6

Set the day and time . . . . . . . . . . . . . .8

Setting up the charger . . . . . . . . . . . . .9

Getting to know your phone . . . . . . .11

Handset display icons . . . . . . . . . . . . .12

Base & Charger . . . . . . . . . . . . . . . . . .13

Navigating the menus . . . . . . . . . . . . .14

Handset menu map . . . . . . . . . . . . . . .15

Using the phone . . . . . . . . . . . . . . . . .16

Make a call . . . . . . . . . . . . . . . . . . . . .16

Preparatory dialling . . . . . . . . . . . . . . .16

End a call . . . . . . . . . . . . . . . . . . . . . .16

Receiving calls . . . . . . . . . . . . . . . . . . .16

Earpiece volume . . . . . . . . . . . . . . . . .17

Handsfree . . . . . . . . . . . . . . . . . . . . . .17

Make a call in handsfree . . . . . . . . . . .17

Answer a call in handsfree . . . . . . . . . .17

Switch to handsfree during a call . . . . .18

Secrecy . . . . . . . . . . . . . . . . . . . . . . . .18

Quick access buttons . . . . . . . . . . . . . .18

Redial . . . . . . . . . . . . . . . . . . . . . . . . .19

To copy a redial number

to the directory . . . . . . . . . . . . . . . . . .19

To delete a number from the redial list .20

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

To delete the entire redial list . . . . . . .20

Keypad lock . . . . . . . . . . . . . . . . . . . . .21

Ringer volume on/off . . . . . . . . . . . . . .21

Find the handset(s) . . . . . . . . . . . . . . .22

Making internal calls . . . . . . . . . . . . . .22

Receiving internal calls . . . . . . . . . . . .23

Transferring calls . . . . . . . . . . . . . . . . .23

3-Way conference calls . . . . . . . . . . . .24

Directory . . . . . . . . . . . . . . . . . . . . . .25

Store a number . . . . . . . . . . . . . . . . . .25

Entering names . . . . . . . . . . . . . . . . . .25

Character map . . . . . . . . . . . . . . . . . .26

Dial/view a number . . . . . . . . . . . . . . .27

Edit a directory entry . . . . . . . . . . . . . .27

Delete a directory entry . . . . . . . . . . . .28

Handset settings . . . . . . . . . . . . . . . .29

Ringer melody . . . . . . . . . . . . . . . . . . .29

Ringer volume . . . . . . . . . . . . . . . . . . .29

Handset ringer off/on . . . . . . . . . . . . .30

Handset tones on/off . . . . . . . . . . . . . .30

Display language . . . . . . . . . . . . . . . . .31

Restore default settings . . . . . . . . . . . .32

Base settings . . . . . . . . . . . . . . . . . . .33

Change PIN code . . . . . . . . . . . . . . . . .33

Mailbox number . . . . . . . . . . . . . . . . .33

5In this guide

Dial mode . . . . . . . . . . . . . . . . . . . . . .34

PBX access . . . . . . . . . . . . . . . . . . . . .35

Restore default settings . . . . . . . . . . . .36

Record your own outgoing message . . .47

Play/check outgoing message . . . . . . .48

Reinstate pre-recorded outgoing

messages . . . . . . . . . . . . . . . . . . . . . .48

Caller Display . . . . . . . . . . . . . . . . . . .37

Calls list . . . . . . . . . . . . . . . . . . . . . . .37

View/dial a number . . . . . . . . . . . . . . .37

To copy a Calls list number

to the directory . . . . . . . . . . . . . . . . . .38

Delete a number . . . . . . . . . . . . . . . . .38

Delete the entire Calls list . . . . . . . . . .39

Playing messages . . . . . . . . . . . . . . . .49

Adjust volume for message playback . .50

Delete all old messages . . . . . . . . . . . .50

Memory full . . . . . . . . . . . . . . . . . . . . .51

Answer delay . . . . . . . . . . . . . . . . . . . .51

Remote access . . . . . . . . . . . . . . . . . .52

Switch answering machine on . . . . . . .52

Check for messages . . . . . . . . . . . . . . .52

BT Calling Features . . . . . . . . . . . . . .40

Message playback . . . . . . . . . . . . . . . .53

BT Helpdesk . . . . . . . . . . . . . . . . . . . .40

BT Directory Enquiries . . . . . . . . . . . . .40

Help . . . . . . . . . . . . . . . . . . . . . . . . . .54

Call Divert On . . . . . . . . . . . . . . . . . . .40

Call Divert Off . . . . . . . . . . . . . . . . . . .41

Check Divert . . . . . . . . . . . . . . . . . . . .41

Call Waiting On . . . . . . . . . . . . . . . . . .42

Call Waiting Off . . . . . . . . . . . . . . . . . .42

Check Call Waiting . . . . . . . . . . . . . . .43

Add/edit a service . . . . . . . . . . . . . . . .43

Delete a service . . . . . . . . . . . . . . . . . .44

General information . . . . . . . . . . . . . .56

Safety . . . . . . . . . . . . . . . . . . . . . . . . .56

Cleaning . . . . . . . . . . . . . . . . . . . . . . .57

Environmental . . . . . . . . . . . . . . . . . . .57

Product disposal instructions . . . . . . . .58

Switchboard compatibility . . . . . . . . . .59

Dialling mode . . . . . . . . . . . . . . . . . . .59

Recall (R) . . . . . . . . . . . . . . . . . . . . . . .59

Answering machine . . . . . . . . . . . . . .45

Switch on/off . . . . . . . . . . . . . . . . . . . .45

Outgoing messages . . . . . . . . . . . . . . .46

Select answer mode . . . . . . . . . . . . . . .47

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Guarantee . . . . . . . . . . . . . . . . . . . . . .59

How many telephones can you have? . .61

Additional handsets . . . . . . . . . . . . . . .62

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .62

6

Getting started

WARNING

Do not place your BT Freestyle
3500 in the bathroom or other
humid areas.

Handset range

The BT Freestyle 3500 has a range
of 300 metres outdoors when there
is a clear line of sight between
the base and the handset. Any
obstruction between the base
and handset will reduce the range
significantly. With the base indoors
and handset either indoors or
outdoors, the range will normally
be up to 50 metres. Thick stone
walls can severely affect the range.

Signal strength

The symbol on your handset
screen indicates when you are in
range. When you are out of range,
the symbol flashes, and the
screen displays
should move closer to the base if
this happens to ensure the full
functionality of your phone.

IMPORTANT

Do not connect the telephone line
until at least one of the handsets is
fully charged.

The base station must be plugged
into the mains power at all times.

Searching

. You

Location

You need to place your BT Freestyle 3500 base within 2
metres of a mains power and telephone socket so that
the cables will reach.

Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.

Your BT Freestyle 3500 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the power socket on the
back of the base. Plug the other end into the mains
socket and switch on.

Power adaptor cable

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Getting started

7

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the base to charge the batteries for
at least 16 hours.

The main handset is pre-registered to the base as

–1–

(Handset 1). This is shown on the display. When the
handset is fully charged the display shows the
symbol.

4. After 16 hours, connect the telephone line cord to the
base and plug the other end into the wall socket.

Telephone line cord

Which socket?

Power socket

Telephone line socket

Talk/Standby time

Under ideal conditions, fully
charged handset batteries should
give about 10 hours talk time or
100 hours standby time on a single
charge.

Battery low warning

If the symbol is flashing, you
will need to recharge your handset
before using it.

Battery performance

To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).

New NiMH batteries do not reach
full capacity until they have been in
normal use for several days.
Running the batteries right down
at least once a week will help them
last as long as possible.

IMPORTANT

Only use the power supply and
telephone line cord supplied with
your BT Freestyle 3500 otherwise
the telephone may not work.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

8 Getting started

The charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time of
the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT
Freestyle Helpline 0870 240 3962.

Batteries and handset may become
warm during charging. This is
normal.

Your BT Freestyle 3500 uses the
24 hour clock.

If you have more than one handset
registered to your base, you only
need to set the date and time on
one handset and the other
handsets will be automatically
updated.

Set the day and time

Your BT Freestyle 3500 answering machine automatically
adds the day and time to all messages. The default
setting is 01/01/2004 12:01pm.

1. Press to open the main menu.

2. Press or until the display shows

Date/Time

and

press .

3. The current year setting is displayed, enter the last 2
digits of the year (e.g. press then for 2005)
and press .

4. The current month setting is displayed, enter 2 digits for
the date and 2 for the month (e.g. for 5th August, press

) and press .

5. The current time setting is displayed, enter 2 digits for
the hour and 2 for the minute (e.g. for 10.54pm, press

) and press .

Stored

is displayed.

6. Press and hold to return to standby.

Your BT Freestyle 3500 is now ready for use.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

9Getting started

BT Freestyle 3500 multiple pack
owners only

Location

You need to place your BT Freestyle 3500 charger
close enough to a mains power socket so that the
cable will reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the
charger, plug the other end into the mains wall socket
and switch the power on.

Power adaptor cable

Under no circumstances use non­rechargeable batteries. Only use
NiMH rechargeable batteries with
a recommended capacity of
750mAh. Using inappropriate
batteries will invalidate your
guarantee and may damage the
telephone.

Helpline

If you are having any difficulties
setting up or using your BT
Freestyle 3500, please call the
BT Freestyle Helpline on
0870 240 3962 or email
[e-mail]

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

10 Getting started

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the charger and charge for at least
16 hours.

Your BT Freestyle 3500 multiple pack is now
ready for use.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Getting to know your phone

Handset

11

From standby, press to display

adjust the earpiece volume,

(press to confirm), page 17.

Press to go back to previous

display. Press and hold to return

Used to delete digits and to

switch Secrecy on and off,

Press to activate handsfree

(loudspeaker) mode (button

Press and hold to dial out 1571.

Press and hold to switch the

Used when connected to a
switchboard/PBX page 59,

and with some BT Calling

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

the Redial list.

Use to scroll up through

a menu or list.

During a call, press to

lights up red), page 17.

ringer on/off, page 21.

Features, page 42.

Up

Clear

to standby.

page 18.

Handsfree

1

page 33.

*

Recall

Display

With orange backlight.

Down

From standby, press to display
the Calls list, page 37.

Use to scroll down through
a menu or list.

During a call, press to
adjust the earpiece volume,
(press to confirm), page 17.

Menu

Used to access the main
menu, select sub-menus and
confirm changes.

Talk

Press to make, receive and end
phone calls, page 16.

Directory

Press to access the directory,
page 25.

Alphanumeric keypad

#/Keypad Lock

Press and hold to lock/unlock
the keypad, page 21.

0

Press and hold to insert a pause
in a number. page 27.

Services

Press to access the BT Calling
features services list, page 40.

12 Getting to know your phone

Handset display icons

These are the symbols you will see on your handset’s display.

UP/DOWN

When scrolling
through the menu

ANTENNA

Steady when in range.
Flashing when out of
range.

HANDSET

Handset in use
Incoming call

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

HANDSFREE

Handsfree on

TAPE

Answer machine on.
Flashes when new
messages are waiting
on your answer
machine.

CROSSED BELL

Ring volume off

MUTE

Secrecy on

KEY

Keypad lock on

BATTERY

Battery empty

Battery low

Battery half full

Battery full

Base

Charger

(For multiple pack users only)

BT Freestyle 3500

Find

Find

Press to page/locate a handset,
page 22.

13Getting to know your phone

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

14 Getting to know your phone

Navigating the menus

Your BT Freestyle 3500 handset features an easy to use
menu system. Have a look at the menu map on the
next page.

When the handset is switched on and in standby:

1. Press to open the main menu and select the function
you want by pressing the or button.

For example, to change the ringer melody:

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and

press .

3.

Ring melody

is displayed, press to select. The current

melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press to store. You hear a confirmation tone and

Stored

is displayed.

6. Press and hold to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Handset menu map

15Getting to know your phone

Answer
machine

• Ans Settings

• Del all old

• Play message

Redial

•Select

•Store No.

•Delete

•Delete list

Calls List

•Select

•Store No.

•Delete

•Delete list

Internal Setup h/set

•Ring melody

•Ring volume

•Tones

•Language

•Reset

Setup base

•Change PIN

•Voice mail

•Dial mode

•PBX access

•Reset

Date/Time

Menu navigation

Press or to scroll through the menu options.

Press to select an option.

Press to go back to the previous display screen.

Press and hold to return to the standby display screen.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

16

Using the phone

Call timer

Your handset automatically
displays the duration of every
external call. The call time will
remain on the display until 2
seconds after the call has ended.

Press to delete an incorrect
digit.

If you have subscribed to a Caller
Display service, your caller’s
number will also be shown. If the
number is withheld the display will

Withheld

show
number match is found in the
Directory, the name will be
displayed instead of the number.
See page 37 for more information.

Internal calls

When you receive an internal call,
the calling handset number will be
shown on the handset display.

. If an exact

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on
the display before you dial out. The display can only
show 12 digits at a time, if you enter a number with
more than 12 digits, 3 dots will be displayed to the left
of the number to indicate more digits.

1. Enter the number first then press or to dial.

End a call

1. Press or place the handset back on the base.

Receiving calls

When you receive an incoming call, the telephone will
ring and the icon will flash. If the ringer is set to off,
the phone will not ring but you will hear one short beep
tone to alert you.

1. If the handset is not in the base/charger, press or

to answer the call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

17Using the phone

Or

If the handset is on the base/charger, lift the handset to
answer the call.

Earpiece volume

If two handsets are engaged on an
internal call and an external
incoming call is received, beeps
will be emitted at both internal
handsets. The internal call has to
be ended before the external call
can be answered.

During a call:

To increase the volume

The earpiece volume can only be
changed when you are on a call.

Press , then press to confirm.

To decrease the volume

Press , then press to confirm.

If you do not press to confirm,
the earpiece volume will
automatically revert to the
previous setting.

Handsfree

Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to
listen to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

18 Using the phone

Range Indicator

The icon on the display indicates
when you are in range of the base.

Searching

If
out of range and will need to move
closer to the base.

See the redial and calls list sections
for more information on these
features.

is displayed, you are

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

2. Press to toggle between Handsfree and the handset.

2. Press to end the call.

Secrecy

During a call, you can talk to someone nearby without
your caller hearing.

1. Press . The display shows the symbol and your
caller cannot hear you.

2. Press again to return to your caller.

Quick access buttons

From standby mode, the and buttons give you
quick access to the redial and calls list features.

Press to display the redial list.

Press to display the calls list.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

19Using the phone

Redial

Your BT Freestyle 3500 stores the details of the last 10
calls made into a redial list. Stored redial numbers can be
up to 20 digits long.

1. Press , to open the main menu.

Redial

2. Press to display

and press to display the

redial list.

3. Press or to select any of the last 10 numbers
called.

4. Press or to dial the number displayed.

To copy a redial number to the directory

1. Press , to open the main menu.

Redial

2. Press or to display

. Press to display the

redial list.

3. Press or to display the number you want and press

to select.

4. Press or to display

Store No.

and press to

select.

Name

5.

is displayed. Enter a name using the keypad and

press to confirm.

Instead of accessing the redial list
via the menu, you can press
from standby.

If a redial number is stored in the
Directory, the caller’s name will be
displayed instead of the number.

If there are no redial numbers
stored,

Empty

will be displayed.

If you dial the same number on
more than one occasion, only the
most recent call details will be
stored, any previous occurrence
will be deleted.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

20 Using the phone

For help with entering names see
page 25.

6.

Stored

is displayed. Press and hold to return to

standby mode.

To delete a number from the redial list

1. Press , to open the main menu.

Redial

2. Press or to display

. Press to display the

redial list.

3. With any of the redial numbers displayed, press .

4. Press or to display

Delete?

5.

Deleted

6.

is displayed, press again to confirm.

is displayed. Press and hold to return to

Delete

and press to select.

standby mode.

To delete the entire redial list

1. Press , to open the main menu.

Redial

2. Press or to display

. Press to display the

redial list.

3. With any of the redial numbers displayed, press .

4. Press or to display

Delete list

and press to

select.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]