BT Freestyle 335 User Manual

BT Freestyle 335

User Guide

Welcome…

to your BT Freestyle 335
digital cordless telephone
and answering machine

Digital call clarity with up to 300m range outdoors and up to

•

50m indoors (in ideal conditions).

• Directory – lets you store up to 20 names and numbers for
easy dialling.

• Caller Display - lets you see who’s calling and your phone stores
details of the last 10 callers in a Calls list.

• Digital answering machine with up to 15 minutes recording time.

• Play, repeat and delete your messages from almost any
other phone.

1 Requires subscription to a Caller Display service. A quarterly fee may be payable.

1

Section

This User Guide provides you with all the
information you need to get the most
from your phone.

You must first set up your phone before
you can use it. This doesn’t take long as it
is easy to do. Just follow the simple
instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Freestyle
335, contact the Helpline on Freephone 0800 218 2182 or
email [e-mail]

Hearing aid?

Please note that the BT Freestyle 335 works by sending radio
signals between the base and handset. These signals may
interfere with some hearing aids, causing a humming noise.

Got everything?

• BT Freestyle 335 handset

• BT Freestyle 335 answering
machine base

• 2 x NiMH AAA rechargeable batteries
(already fitted)

• Battery compartment cover

• Mains power adaptor
(item code 042168)

• Telephone line cord

If you have purchased a BT Freestyle
335 multiple pack you will also have
the following for each handset:

• BT Freestyle 335 handset

• BT Freestyle 335 charger

• Battery compartment cover

• 2 x AAA NiMH rechargeable batteries
(already fitted)

• Mains power adaptor for the charger
(item code 042169)

In this guide

4

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Set the date and time format . . . . . . . . . . . . 8

Set the date and time . . . . . . . . . . . . . . . . . . 9

Setting up the charger . . . . . . . . . . . . . . . . . . 10

Getting to know your phone

Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Handset display icons . . . . . . . . . . . . . . . . . . 12

Base & Charger . . . . . . . . . . . . . . . . . . . . . . . . 13

Navigating the menus . . . . . . . . . . . . . . . . . . 14

Handset menu map . . . . . . . . . . . . . . . . . . . . 15

Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Default settings table. . . . . . . . . . . . . . . . . . . 17

Using the phone

Switch the handset on/off . . . . . . . . . . . . . . . 18

Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 18

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 18

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Make a call in handsfree . . . . . . . . . . . . . . . . 19

Answer a call in handsfree. . . . . . . . . . . . . . . 20

Switch to handsfree during a call . . . . . . . . . 20

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

To copy a redial number to the directory . . . 21

To delete a number from the redial list. . . . . 22

To delete the entire redial list . . . . . . . . . . . . 22

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Ringer volume on/off . . . . . . . . . . . . . . . . . . 23

Page the handset(s) . . . . . . . . . . . . . . . . . . . . 23

Making internal calls . . . . . . . . . . . . . . . . . . . 24

Receiving internal calls . . . . . . . . . . . . . . . . . 24

Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 24

3-Way conference calls . . . . . . . . . . . . . . . . . 25

Directory

Store a number. . . . . . . . . . . . . . . . . . . . . . . . 26

Entering names . . . . . . . . . . . . . . . . . . . . . . . 26

Dial/view a number . . . . . . . . . . . . . . . . . . . . 27

Edit a directory entry . . . . . . . . . . . . . . . . . . . 27

Delete a directory entry. . . . . . . . . . . . . . . . . 28

Delete all directory entries . . . . . . . . . . . . . . 28

Directory capacity . . . . . . . . . . . . . . . . . . . . . 29

Handset settings

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 30

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 30

Handset tones on/off. . . . . . . . . . . . . . . . . . . 31

Handset name . . . . . . . . . . . . . . . . . . . . . . . . 32

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Registering handsets . . . . . . . . . . . . . . . . . . . 33

Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 34

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

5In this guide

Base settings

Change PIN code . . . . . . . . . . . . . . . . . . . . . . 35

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 36

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 37

Delete handset . . . . . . . . . . . . . . . . . . . . . . . . 37

Caller Display

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

View/dial a number . . . . . . . . . . . . . . . . . . . . 38

To copy a Calls list number to the directory . 39

Delete a number. . . . . . . . . . . . . . . . . . . . . . . 39

Delete the entire Calls list . . . . . . . . . . . . . . . 40

Answering machine

Switch on/off . . . . . . . . . . . . . . . . . . . . . . . . . 41

Outgoing messages . . . . . . . . . . . . . . . . . . . . 42

Answer and Record . . . . . . . . . . . . . . . . . . . . 42

Answer only . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Select answer mode . . . . . . . . . . . . . . . . . . . . 43

Record your own outgoing message . . . . . . 43

Play/check outgoing message. . . . . . . . . . . . 44

Reinstate pre-recorded outgoing messages 44

Playing messages . . . . . . . . . . . . . . . . . . . . . . 45

Adjust volume for message playback . . . . . . 46

Delete all old messages . . . . . . . . . . . . . . . . . 46

To record a memo. . . . . . . . . . . . . . . . . . . . . . 46

To playback a memo. . . . . . . . . . . . . . . . . . . . 47

Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 48

Remote access . . . . . . . . . . . . . . . . . . . . . . . . 49

Change security PIN code . . . . . . . . . . . . . . . 49

Switch answering machine on. . . . . . . . . . . . 49

Check for messages . . . . . . . . . . . . . . . . . . . . 50

Remote access commands. . . . . . . . . . . . . . . 50

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Environmental . . . . . . . . . . . . . . . . . . . . . . . . 53

Product disposal instructions . . . . . . . . . . . . 54

Switchboard compatibility. . . . . . . . . . . . . . . 54

Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 54

Recall (R). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

How many telephones can you have? . . . . . 56

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Getting started

6

WARNING

Do not place your BT Freestyle 335 in
the bathroom or other humid areas.

Handset range

The BT Freestyle 335 has a range of
300 metres outdoors when there is a
clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range significantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres. Thick
stone walls can severely affect the
range.

Signal strength

The symbol on your handset screen
indicates when you are in range. When
you are out of range, the symbol
flashes, and the screen displays
Searching. You should move closer to
the base if this happens to ensure the
full functionality of your phone.

IMPORTANT

Do not connect the telephone line
until at least one of the handsets is
fully charged.

The base station must be plugged into
the mains power at all times.

Location

You need to place your BT Freestyle 335 base within 2 metres
of a mains power and telephone socket so that the cables
will reach.

Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.

Your BT Freestyle 335 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.

Setting up

1. Plug the mains power cable into the power socket on the back
of the base and secure the cable behind the retaining clip.
Plug the other end into the mains socket and switch on.

Mains power cable

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

7Getting started

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the base to charge the batteries for
at least 16 hours.

The main handset is pre-registered to the base as Handset 1.
This is shown on the display. When the handset
is fully charged the display shows the symbol.

4. After 16 hours, connect the telephone line cord to the base
and plug the other end into the wall socket.

Telephone line cor

Which socket?

Power socket

Telephone line socket

Talk/Standby time

Under ideal conditions, fully charged
handset batteries should give about 10
hours talk time or 100 hours standby
time on a single charge.

Battery low warning

If the symbol is flashing, you will
need to recharge your handset before
using it.

Battery performance

To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 16 hour charge).

New NiMH batteries do not reach full
capacity until they have been in
normal use for several days. Running

d

the batteries right down at least once
a week will help them last as long
as possible.

IMPORTANT

Only use the power supply and
telephone line cord supplied with your
BT Freestyle 335 otherwise the
telephone may not work.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

8 Getting started

The charge capacity of rechargeable
batteries will reduce with time as they
wear out, so reducing the talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
can be obtained from the BT Freestyle
Helpline 0800 218 2182.

Batteries and handset may become
warm during charging. This is normal.

Your BT Freestyle 335 uses the
24 hour clock.

If you have more than one handset
registered to your base, you only need
to set the date and time on one
handset and the other handsets will be
automatically updated.

Set the date and time format

1. Press the Left soft key to open the main menu.

2. Press or until the display shows

OK

press

again.

key

DATE FORMAT

3.

soft key.

DATE & TIME

is displayed, press the OKsoft

is displayed, press the OKsoft key and the

HS SETTINGS

current format is displayed. Press or to change
between

DD-MM-YY

and

MM-DD-YY

. Press the OKsoft key,

you will hear a confirmation tone.

4. Press and
and the current format is displayed. Press or to

key

TIME FORMAT

change between 24hr and 12hr. Press the

is displayed. Press the OKsoft

OK

soft key, you

will hear a confirmation tone.

5. Press and hold the

soft key to return to standby.

and

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Set the date and time

1. Press the Left soft key to open the main menu.

2. Press or until the display shows

OK

press the
soft key again.

3. Press or until the display shows
the

OK

4. The current time setting is displayed, enter 2 digits for the hour
and 2 for the minute using the 24hr format (eg for 10.54pm,
press ) and press the
hear a confirmation tone.

5. Press and
Press the

6. The current date setting is displayed, enter 2 digits for the day,
2 for the month and 2 for the year using the dd-mm-yy
format (eg for 23rd May 2008 press

confirmation tone

7. Press and hold the

soft key.

soft key.

OK

soft key.

) and press the

DATE & TIME

SET DATE

is displayed.

OK

soft key, you will hear a

soft key to return to standby.

HS SETTINGS

is displayed, press the

SET TIME

OK

soft key, you will

and

and press

OK

9Getting started

Your BT Freestyle 335 is now ready for use.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

10 Getting started

Under no circumstances use non­rechargeable batteries. Only use
NiMH rechargeable batteries with a
capacity of 600mAh or higher. Using
inappropriate batteries will invalidate
your guarantee and may damage the
telephone.

Helpline

If you are having any difficulties
setting up or using your BT Freestyle
335, please call the BT Freestyle
Helpline on 0800 218 2182 or email
[e-mail]

BT Freestyle 335 multiple pack owners only

Location

You need to place your BT Freestyle 335 charger close enough
to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the
charger, plug the other end into the mains wall socket and
switch the power on.

Mains power cable

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the charger and charge for at least
16 hours.

Your BT Freestyle 335 multiple pack is now ready for use.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Getting to know your phone

11

Handset

Press to display the Calls list, page 38,

and to move up menu options.

Use to increase the volume.

Use with icons displayed above the key.

Press to make and receive phone calls,

Press to display the Redial list, page 21

and to move down menu options.

Use to decrease the volume.

Press to replay the message

or skip to the previous message.

Press and hold to lock/unlock the keypad,

Press to activate handsfree

(loudspeaker) mode, page 19.

Up/Calls list

Left soft key

Talk

page 18.

Down/Redial list

4

*

page 23.

Handsfree

Display

With amber backlight.

Right soft key

Use with icons displayed above the key.

End call

Press to end the call in progress, page 18.
Press and hold to turn the handset off,
page 18.

2

ess to play and s

Pr

5

Press to delete the message.

6

Press to skip to the next message.

0

Press to insert a Pause in the number to be
dialled, page 26.

#/

Press and hold to turn the
ringer on/off, page 23.

/

Recall

Used when connected to a switchboard/PBX,
and with some BT Calling Features.

Press to open the directory, page 26.

top playback.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

12 Getting to know your phone

Handset display icons

These are the symbols you will see on your handset’s display.

Battery

On – battery full

On – battery needs charging

Flashing – low battery

Flashing – charging

Handset

On – handset in use
Flashing – incoming call

Internal (top row)

On – internal
call connected
Flashing – incoming internal
call from another handset

Int (bottom row)

Make an internal call

Handsfree

Handsfree on

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Answer machine

On – answer machine on
Flashing – new message received

Alarm

On – alarm set

Flashing – alarm time reached

Keypad lock

Keypad lock on

Ringer

Ringer turned off

Antenna

ange

On – in r
Flashing – edge of range

Left/right

Characters off the display

to the left/right

Up/down

Menu options exist above/below
those shown on the display

Skip forward/backward

Use when playing messages to
skip to previous/next message

New call

Indicates a new call in the calls list

Clear

Mute/unmute a call.
Clears characters when in
entry screen.
Stops the alarm

Back

Return to previous menu

OK

Confirm menu selection

Menu

Open the main menu

Base

Charger

(For multiple pack users only)

13Getting to know your phone

Find

Press to page/locate a handset,
see page 23.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

14 Getting to know your phone

Navigating the menus

Your BT Freestyle 335 handset features an easy to use menu
system. Have a look at the menu map on the next page.

When the handset is switched on and in standby:

1. Press the

Left soft key to open the main menu and select

the function you want by pressing the or button.

Left soft key

Right soft key

Up and Down keys

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Handset menu map

15Getting to know your phone

Ans Machine

Play Message

Delete All

Memo

Ans On/Off

Ans Settings

Calls List

Store Number

Delete

Delete All

Details

Directory

Add

View

Edit

Delete

Delete All

Capacity

BS Settings

Base Ringer

Ring Volume

Delete HS

Dial Mode

Change PIN

HS Settings

Date & Time

Alarm

Ringer

Tones

HS Name

Display

Auto Answer

Registration Reset

Menu navigation

Press or to scroll through the menu options.

Left soft keyOKto select an option.

Press

Right soft key to go back to the previous display screen.

Press

Press and hold

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Right soft key to return to the standby display screen.

16 Getting to know your phone

The default PIN setting is 0000.

Default

You can reset your BT Freestyle 335 back to the default settings.
This will not delete your directory entries.

1. Press the

2. Press or until the display shows

PIN?

3.

CONFIRM?

4.

Left soft key to open the main menu.

RESET

Is displayed, enter the PIN and press OK.

is displayed, press OK.

and press OK.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Default settings table

17Getting to know your phone

Handset

Redial List

Call List

External Ringer Melody

Internal Ringer Melody

Ringer Volume

Earpiece Volume

Speaker Volume

Handset Name

Key Tone

Low Battery Tone

Out of Range Tone

Ringer On/Off

Auto Answer On/Off

Date Format

Date

Time Format

Time

Alarm

Key Lock

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Default Value

Empty

Empty

Melody 1

Melody 3

Volume 5

Volume 4

Volume 4

HANDSET

ON

ON

ON

ON

ON

DD/MM/YY

01/01/08

24 hr

00:00

OFF

OFF

Base

System PIN (4-digit)

Base Ringer

Ringer Volume

Dial Mode

Answer Machine

Answer Machine ON/OFF

Answer Mode

OGM

Answer Delay

Record Time

BS Screening

Remote Access

Remote Access PIN
(4-digit)

Default Value

0000

Melody 2

Volume 3

Tone

Default Value

ON

ANS & REC

Default OGM

6 Rings

180 SEC

ON

ON

0000

Using the phone

18

Call timer

Your handset automatically displays
the duration of every external call.
The call time will remain on the
display until 2 seconds after the call
has ended.

Switch the handset on/off

1. Press and hold to switch the handset on and off.

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on

Right soft keyCto delete an

Press
incorrect digit.

the display before you dial out. The display can only show 12
digits at a time, if you enter a number with more than 12
digits, will be displayed to the left of the number to indicate
more digits.

If you have subscribed to a Caller
Display service, your caller’s number
will also be shown. If the number is
withheld the display will show

WITHHELD

. If an exact number match is
found in the Directory, the name will
be displayed instead of the number.
See page 38 for more information.

Internal calls

When you receive an internal call, the
calling handset number will be shown
on the handset display.

1. Enter the number first then press or to dial.

End a call

1. Press or place the handset back on the base.

Receiving calls

When you receive an incoming call, the telephone will ring and
the icon will flash. If the ringer is set to off, the phone will
not ring but you will hear one short beep tone to alert you.

1. If the handset is not in the base/charger, press or
to answer the call.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

19Using the phone

2. To turn the ringer off when receiving a call press the Right soft

C

. The display will briefly show

key

VOLUME OFF

.

Or

If the handset is on the base/charger, lift the handset to
answer the call.

Volume

Adjust the volume during a call:

To increase the volume

Press .

To decrease the volume

Press .

Handsfree

Make a call in handsfree

1. Dial the number then press .

2. Press to end the call.

If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The internal
call has to be ended before the
external call can be answered.

The earpiece volume can only be
changed when you are on a call.

free

Hands

Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
listen to your conversation over
the loudspeaker

.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

20 Using the phone

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press the call is transferred to the loudspeaker.

2. Press to toggle between Handsfree and the handset.

3. Press to end the call.

Secrecy

During a call, you can talk to someone nearby without your
caller hearing.

1. Press

Right soft keyC. The display shows

MUTE

and your caller

cannot hear you.

2. Press

Right soft keyCagain to return to your caller.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

21Using the phone

Redial

Your BT Freestyle 335 stores the details of the last 5 calls
made into a redial list. Stored redial numbers can be up to
20 digits long.

1. Press to display the Redial list.

2. Press or to select any of the last 5 numbers called.

3. Press or to dial the number displayed.

To copy a redial number to the directory

1. Press to display the Redial list.

2. Press or to display the number you want and press
Left soft key to select.

STORE NUMBER

3.

NAME

4.

is displayed. Enter a name using the keypad and press

is displayed, press Left soft keyOKto select.

Left soft keyOKto confirm.

5. The number is displayed, press

Left soft keyOKto confirm.

6. Press or to select a ringtone to associate with the
name/number and press

7. Press

Right soft key to return to standby.

Left soft keyOKto confirm.

If a redial number is stored in the
Directory, the caller’s name will be
displayed instead of the number.

If there are no redial numbers stored,

LIST EMPTY

If you dial the same number on more
than one occasion, only the most
recent call details will be stored, any
previous occurrence will be deleted.

For help with entering names see
page 26.

will be displayed.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

22 Using the phone

To delete a number from the redial list

1. Press to display the Redial list.

2. Press or to display the number to be deleted and
press

Left soft key .

DELETE

3. Press or to display

OK

to select.

4. Press

Right soft key to return to standby.

To delete the entire redial list

1. Press to display the Redial list.

2. With any of the redial numbers displayed, press

.

key

3. Press or to display

OK

to select.

key

CONFIRM?

4.
to confirm.

LIST EMPTY

5.
standby mode.

is displayed, press Left soft keyOKagain

is displayed. Press Right soft key to return to

DELETE ALL

and press Left soft key

Left soft

and press Left soft

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Keypad lock

You can lock the keypad to prevent accidentally dialling
numbers while carrying the handset around.

1. Press and hold for 1.5 seconds until the icon
is displayed.

2. To unlock the keypad, press and hold again.

Ringer volume on/off

1. Press and hold for 1.5 seconds to switch the ringer on or off.

If you switch the ringer off, the icon will be displayed.

Page the handset(s)

You can alert handset users that they are wanted or locate a
missing handset.

1. Press on the base. The handset(s) will beep and
display

PAGING

.

2. Press on the base again or press on the handset to
stop the handset beeping.

When the keypad is locked incoming
calls can still be answered. Once the
call has ended, the keypad lock is
re-activated.

IMPORTANT

Emergency calls CANNOT be made
when the keypad lock is on.

You cannot answer the beeping
handset as you would a call.

Stopping the beep at a handset s
the beep at that handset only

tops

.

23Using the phone

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

24 Using the phone

If you only have two handsets you
do not need to enter the handset
number to call.

If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The internal
call has to be ended before the
external call can be answered.

Making internal calls

If you purchased a BT Freestyle 335 multi-pack, you can make
internal calls between handsets.

1. Press the

Right soft key and enter the number of the
handset you want to call. The other handset will ring and
display your handset number to let the handset user know
who is calling. When the other handset answers hold your
conversation as normal.

2. Press to end the call.

Receiving internal calls

When you receive an internal call, the calling handset number
will be shown on the handset display.

1. Press or to answer the call,

Transferring calls

If using a BT Freestyle 335 multi-pack, you can transfer an
external call to the other handset.

1. During an external call, press

INTERNAL

2.

will appear in the display, press the Left soft key

Left soft key .

to confirm.

OK

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

25Using the phone

3. Enter the number of the handset you want to call. The other
handset will ring and display your handset number to let the
handset user know who is calling. The external caller will be
put on hold.

4. When the other handset answers, press to transfer the call.

3-Way conference calls

If using a BT Freestyle 335 multi-pack, you can hold a
3-way conference call with an external caller and the
other internal handset.

1. During an external call, press the
the display will show

INTERNAL

Left soft key and

. Press the Left soft key

OK

to confirm.

2. Enter the number of the other handset you wish to join the
call. The other handset will ring.

3. The other handset answers the call by pressing .

4. Press and hold the key for 2 seconds, the display shows

CONFERENCE

. The external call, and the two internal handsets

are all connected to the conference.

5. Any caller can leave the conference by pressing .

If you only have two handsets you
do not need to enter the handset
number to call.

If you only have two handsets you
do not need to enter the handset
number to call.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Directory

26

If there are no stored entries,

will be displayed.

EMPTY

If you try to store a new entry and the
directory is full, you will hear an error
tone and

FULL

will be displayed.

If the number you store has more than
11 digits, the display shows to the
left of the number to indicate more
digits ahead.

Insert a pause in a number

You may need to do this if you are
connected to a switchboard. When
entering a number, usually after
entering the switchboard access code
(e.g. 9) press and hold until
appears in the display.

Writing tips

If you make a mistake, press

Right soft keyCto delete the last

character or digit.

Press repeatedly to enter the
following: SPACE – 1

Press * repeatedly to enter the
following symbols: * ? / \ ( )

Press repeatedly to enter the
following symbols: # ' , - . &

If the next letter is on the same button
that you have just pressed, wait until
the cursor moves to the right before
trying to enter it.

LIST

P

You can store up to 20 names and numbers in the directory of
each of your BT Freestyle 335 handsets for quick and easy
dialling. Numbers can be up to 20 digits long. Directory
entries are stored alphabetically.

Store a number

1. Press to open the directory. The first entry is displayed.

2. Press

3.

Left soft key ,

NAME

is displayed, enter the name for the entry using the

keypad and press

NUMBER

4.

is displayed, enter the number for the entry using the

keypad and press

OK

OK

ADD

is displayed, press OKto select.

to store.

to save.

5. Press or to select a ringtone to associate with the
name/number and press

6. Press

Right soft key to return to standby.

Left soft keyOKto confirm.

Entering names

Use the keypad to enter the letters shown on the buttons,
e.g. to store DAN:

1. Press once to enter D.

2. Press once to enter A.

3. Press twice to enter N.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Dial/view a number

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry
you want.

Or, search alphabetically, using the keypad to enter the first
letter of the name you want, then scroll to the exact entry
using the or buttons.

3. Press

Left soft key , then to display

VIEW

and press

OK

to confirm.

4. The selected entry will be displayed ready to be dialled out.
Press or to dial.

Edit a directory entry

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry
you want.

3. Press
press

Left soft key , then or to display

OK

to select.

EDIT

and

4. The stored name is displayed followed by a flashing cursor. Edit
the name using the
characters and enter new ones using the keypad, then press

Right soft keyCto delete incorrect

OK

Searching for a name

Example: To search for Jaime, press
once to display the first entry
beginning with J, then use and
to scroll to Jaime.

See page 26 for help with
entering names.

.

Directory

27

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

28

Directory

5. The number is displayed followed by a flashing cursor. Edit the
number using the

Right soft keyCto delete incorrect digits

and enter new ones using the keypad, then press

6. The current ringtone is played and displayed. Use or
to choose a new ringtone if required and press

7. Press to return to standby mode.

If you have purchased a BT Freestyle
335 multiple pack, entries are only
deleted on the handset you are using.

Delete a directory entry

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry
you want.

3. Press

Left soft key then or to display

OK

press

to select.

4. Press to return to standby mode.

Delete all directory entries

1. Press to open the directory. The first entry is displayed.

2. Press the

ALL

3. Press

EMPTY

Left soft key then or to display

.

OK

and

CONFIRM?

is displayed. Press OKand

is displayed.

4. Press to return to standby mode.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

OK

OK

.

DELETE

LIST

to save.

and

DELETE

Directory capacity

1. Press to open the directory. The first entry is displayed.

2. Press the

3. Press

Left soft key then to display

OK

and the number of entries used out of 20

CAPACITY

.

is displayed.

4. Press to return to standby mode.

Directory

29

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Handset settings

30

Ringer melody

There are 10 different ringer melodies to choose from for both
internal and external calls.

1. Press the

2. Press or until the display shows
and press OK.

3. Press or until

4. Press or to select
press

5. The current ringtone is played, use or to listen to the
alternatives and press

6. Press and hold to return to standby.

Ringer volume

You can also turn the ringer off by
pressing, and holding, the

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

key.

There are 5 volume levels and Ringer Off to choose from.

1. Press the

2. Press or until the display shows
press

3. Press or until

4. Press or until
to select.

Left soft key to open the main menu.

RINGER

is displayed and press OK.

INT RING

OK

.

OK

to confirm your choice.

Left soft key to open the main menu.

OK

.

RINGER

RING VOLUME

or

EXT RING

is displayed, press OKto select.

is displayed, press

HS SETTINGS

HS SETTINGS

and

and

OK

5. The current ringtone is played at the current volume setting.
Press or to listen to new volume levels or off, press

OK

to store.

6. Press and hold to return to standby.

Handset tones on/off

Your BT Freestyle 335 has a series of tones designed to alert
you to certain situations. A tone will sound: when the battery
is low; when you move out of range of the base and there is
no coverage; to confirm each button press (key beeps). You
can switch the handset tones on or off.

1. Press the

2. Press or until the display shows
and press OK.

3. Press or until

4. Press or to select the tone you want and press
to select.

5. Press or to display either
to confirm.

6. You hear a confirmation tone.

7. Press and hold to return to standby.

Left soft key to open the main menu.

HS SETTINGS

TONES

is displayed, press OKto select.

ON

or

OFF

and press

OK

OK

31Handset settings

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

32 Handset settings

Handset name

You can give each handset a name up to a maximum of
11 characters, for example
its number.

1. Press the

2. Press or until the display shows
press

3. Press or until
to select.

4. Press
name you want, then press

5. Press and hold to return to standby.

Display

You can choose to display the handset name or the time in the
standby screen.

1. Press the

2. Press or until the display shows
press

3. Press or until
to select.

Left soft key to open the main menu.

OK

.

C

to delete characters and use the keypad to enter the

Left soft key to open the main menu.

OK

.

KITCHEN

HS NAME

DISPLAY

. It will still display

is displayed, press

OK

to confirm.

is displayed, press

HS SETTINGS

OK

HS SETTINGS

OK

and

and

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

33Handset settings

4. Press or to select

OK

to confirm.

5. Press and hold to return to standby.

Registering handsets

If you have purchased a multi pack, the handsets in these
packs are already pre-registered to the main base.

1. Press the

REGISTRATION

PIN?

2.
and press

3. The handset will display
button on the base.

5. The handset will temporarily display
display
handset number.

Alarm

1. Press the Left soft key to open the main menu.

2. Press or until the display shows
press

Left soft key then or until

is displayed, then press OK.

is displayed. Enter the base PIN (original setting 0000)

OK

.

HANDSET

OK

.

TIME

or

HANDSET NAME

SEARCHING

, press and hold the

REGISTERED

and will be automatically assigned the next

HS SETTINGS

, then press

then will

and

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

34 Handset settings

Use any key to disable the alarm when
it is activated. If
turned on pressing any key will turn
the alarm off for 7 minutes.

SNOOZE

has been

3. Press until

4. Press or to select

5. If you select

ALARM

is displayed and press OKto select.

ON

or

OFF

and press OK.

ON

you should now enter the time in 24hr format,

i.e. for 07.30am enter , and press

SNOOZE

6.

is now displayed. If you want to change your snooze

OK

selection, press
and press

OK

to confirm.

then select ONor

OFF

using or

7. Press and hold to return to standby.

Auto answer

If auto answer is on you can answer a call by taking the
handset out of the base, you do not have to push the
button or to take the call.

1. Press the

2. Press or until the display shows
press

3. Press or until
press

4. Press or to select

Left soft key to open the main menu.

OK

.

OK

AUTO ANSWER

.

ON

or

OFF

is displayed and

and press OK.

HS SETTINGS

5. Press and hold to return to standby.

OK

.

and

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Base settings

35

Change PIN code

Your System PIN can help prevent unauthorised users from
changing the settings on your phone.

1. Press the

2. Press or until the display shows
and press OK.

3. Press or until
select.

4. Enter the existing PIN code using the keypad and press

NEW PIN?

5. Enter a new 4 digit PIN code using the keypad and press

CONFIRM?

6. Re-enter the new PIN code and press
confirmation tone.

7. Press and hold to return to standby.

Dial mode

Your BT Freestyle 335 is pre-set to tone dialling (DTMF).
You can set the dial mode to pulse dialling if your
switchboard requires.

1. Press the

Left soft key to open the main menu.

BS SETTINGS

CHANGE PIN

ENTER PIN?

is displayed.

is displayed.

Left soft key to open the main menu.

is displayed.

is displayed, press OKto

OK

. You hear a

OK

OK

The default PIN setting is 0000.

If you change your PIN, keep a note of
the new number by writing it in the
space provided on page 55.

.

.

Tone is the default setting for
the UK. You should only have
to change this if connected to
a switchboard that requires
Pulse dialling.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

36 Base settings

2. Press or until the display shows
and press OK.

3. Press or until the display shows

OK

press

4. Press or to display either

OK

5. Press and hold to return to standby.

Ringer melody

There are 5 different ringer melodies to choose from.

1. Press the

2. Press or until the display shows
press

3.

BASE RINGER

ringtone is played.

4. Press or to listen to the available ringtones and press

OK

5. Press and hold to return to standby.

to select.

. You hear a confirmation tone.

Left soft key to open the main menu.

OK

.

is displayed, press OKto select and the current

to select.

BS SETTINGS

DIAL MODE

TONE

or

BS SETTINGS

PULSE

and

and press

and

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Ringer volume

There are 5 volume levels and ringer off to choose from.

1. Press the

2. Press or until the display shows
press

3. Press to display

Left soft key to open the main menu.

OK

.

RING VOLUME

and press OK, the current

BS SETTINGS

and

ringtone is played.

4. Press or to listen to the volume settings or

OFF

, press OKto select.

VOLUME

5. Press and hold to return to standby.

Delete handset

1. Press the Left soft key to open the main menu.

2. Press or until the display shows
press

OK

.

3. Press or to display

PIN?

4.

is displayed, enter the PIN and press OK.

DELETE HS

BS SETTINGS

and press OK.

and

5. Press or to select the handset you wish to delete and

OK

.

press

6. Press and hold to return to standby.

37Base settings

You cannot delete the handset you are
using to carry out this action.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Caller Display

38

IMPORTANT

To use Caller Display you must first
subscribe to your network provider’s
Caller Display service. A quarterly fee
may be payable.

For more information on BT Calling
Features, call BT free on 0800 800

150.

If the caller has withheld their number
the display shows

If a call is received fr
international number
is displayed.

If a number is stored in the Dir
the caller’s name will be displayed
instead of the number.

If there are no Calls list numbers
stored, LIST

WITHHELD

EMPTY

will be displayed.

.

om an

INTERNATIONA

ectory,

Caller Display

If you subscribe to Caller Display, you can see your caller’s
number (provided it is not withheld) on your handset display
before you answer the call.

If you have stored a name for the calling number in your
handset directory, the name will be displayed instead.

Calls list

When a call is not answered or is picked up by the answering
machine, the display shows

NEW CALLS

and your caller’s
telephone number will be stored in the Calls list. The Calls list
holds up to 10 missed calls.

When the Calls list is full, the oldest call will be replaced by a
new call, the most recent call will always be at the top of the
list. If a caller rings again their number will move to the top of
the list.

View/dial a number

1. Press , the most recent missed call is displayed.
Press or to scroll through the Calls list.

2. Press or to dial the number displayed.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

To copy a Calls list number to the directory

1. Press to display the Calls list, then press or to
the entry you want and press to select.

STORE NUMBER

2.

NAME

3.

4. The number is displayed, press

5. Ringtone

6. Press and hold to return to standby mode.

1. Press to display the Calls list, then press or to

2. Press to display

3. Press and hold to return to standby mode.

is displayed. Enter a name using the keypad and press

OK

to confirm.

ringtone to associate with the directory entry. Press

Delete a number

the entry you want and press to select.

is displayed, press OK.

MELODY 1

is played, press or to choose a

DELETE

OK

to confirm.

and press OKto select.

OK

.

39Caller Display

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

40 Caller Display

Delete the entire Calls list

1. Press to display the Calls list and press .

2. Press or to display

OK

to select.

DELETE LIST?

3.

4.

LIST EMPTY

to standby mode.

is displayed, press OKagain to confirm.

is displayed. Press and hold to return

DELETE ALL

and press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Answering machine

Your BT Freestyle 335 can digitally record up to 15 minutes
of messages. Each message can be up to a maximum of 3
minutes long.

You can operate your BT Freestyle 335 from:

the handset

■

remotely from any external Touchtone™ telephone.

■

Your BT Freestyle 335 comes with two pre-recorded
outgoing messages, one for Answer and Record mode
and one for Answer Only mode. You can also record your
own outgoing message.

Your BT Freestyle 335 gives clear voice prompts to help you
when using the answering machine.

Switch on/off

When first connected to the mains power, your BT Freestyle
335 is set to ON and Answer and Record.

When set to on, the icon is displayed.

1. Press the
press

2. Press or until

OK

Left soft key , the display shows

OK

.

to select.

ANS ON/OFF

ANS MACHINE

is displayed and press

41

,

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

42 Answering machine

If you have not already set the date
and time, you will need to do this so
that you will know when each message
was received, see pages 8-9.

Call Screening

When a caller is leaving a message

SCREENING?

Pressing
message being left without the caller
hearing you.

You can then pr
or to stop monitoring.

appears on the display.

OK

allows you to monitor the

ess to accept the call

3. Press or to select ONor

OFF

, then press

OK

to confirm

4. Press and hold to return to standby mode.

Outgoing messages

This is the message your caller hears when the answering
machine picks up their call. Your BT Freestyle 335 comes with
two pre-recorded outgoing messages to choose from. You can
also record your own outgoing messages.

Answer and Record

This allows your caller to leave a message for you. The pre­recorded message is “Hello, your call cannot be taken at the
moment, so please leave your message after the tone.”

Answer Only

This does not allow your caller to leave a message.

The pre-recorded message is “Hello, your call cannot be taken
at the moment, and you cannot leave a message, so please
call later.”

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Select answer mode

1. Press the Left soft key , the display shows

OK

.

press

2. Press or until

OK

to select.

3. The display shows

ANS SETTINGS

ANS MODE

4. Press or to select

OK

press

to confirm.

, press OK.

ANS & REC

is displayed and press

or

ANSWER ONLY

5. Press and hold to return to standby.

Record your own outgoing message

1. Press the Left soft key , the display shows
press

OK

.

until

2. Press or

OK

to select.

3. Press to display

4. Press or to select

OK

.

press

5. Press or to

ANS SETTINGS

OUTGOING MSG

ANS & REC

RECORD MSG

is displayed and press

and press OK.

or

ANSWER ONLY

and press OKto record

your message.

6. The display shows

RECORDING

, press OKwhen complete and

your message will be played back.

7. Press and hold to return to standby.

ANS MACHINE

and

ANS MACHINE

and

,

Your message can be up to 2 minutes

,

long. It replaces the pre-recorded
outgoing message, but you can
reinstate this later if you wish.

43Answering machine

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

44 Answering machine

Play/check outgoing message

1. Press the Left soft key , the display shows

OK

.

press

2. Press or until

OK

to select.

3. Press to display

4. Press or to select

OK

.

press

PLAY MESSAGE

5.
The display will show

6. Press and hold to return to standby.

Reinstate pre-recorded outgoing messages

This means deleting your own
recorded outgoing message.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

1. Press the Left soft key , the display shows
press

OK

.

2. Press or until

OK

to select.

3. Press to display

4. Press or to select
press

OK

.

PLAY MESSAGE

5.
message starts press

6. Press and hold to return to standby.

ANS SETTINGS

OUTGOING MSG

ANS & REC

is displayed, press OKto listen to the message.

PLAYING MSG

ANS SETTINGS

OUTGOING MSG

ANS & REC

is displayed, press OKand as soon as the

C

.

is displayed and press

and press OK.

or

ANSWER ONLY

.

is displayed and press

and press OK.

or

ANSWER ONLY

ANS MACHINE

and

ANS MACHINE

and

,

,

Message playback

When you have new messages stored on your BT Freestyle
335 answering machine the icon will flash in the display.

Playing messages

1. Press the Left soft key , the display shows

OK

.

press

PLAY MESSAGE

2.
machine announces, “You have (n) new messages”, and your
new messages are played back.

The machine then announces, “You have (n) old messages”,
and any old messages are played back. New messages will
always be played back first.

During playback, you can choose any of the following options:

Press to stop playback.

Press to replay the current message.
Press again to go to the start of the previous message.

Press to skip to the next message.

Press to delete the current message.

3. Press and hold at any time to return to standby mode.

is displayed, press OKto start playback. The

ANS MACHINE

45Answering machine

,

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

46 Answering machine

Adjust volume for message playback

1. During message playback, press or , until you reach
the required level.

Delete all old messages

1. Press the Left soft key , the display shows

OK

.

press

2. Scroll to

CONFIRM?

3.

LIST EMPTY

4. Press and hold to return to standby mode.

To record a memo

1. Press the Left soft key , the display shows
press

2. Scroll or to

3. The display shows
Press

4. Press and hold to return to standby mode.

DELETE ALL

appears. Press OKto confirm.

is displayed.

OK

.

RECORDING

OK

when you have finished recording the memo.

MEMO

and press OK.

and press OK.

and you can leave a message.

ANS MACHINE

ANS MACHINE

,

,

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

To playback a memo

A memo is played back as any other recorded message, see
page 45.

Memory full

If the memory becomes full when a caller is leaving a message
the machine announces “Memory full, thank you for calling”
and hangs up.

When the memory is full, your answering machine will
automatically switch to Answer Only mode. You must delete
messages to allow for more messages to be recorded,
see previous page for instructions.

47Answering machine

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

48 Answering machine

Time Saver

Time Saver can save you the cost of a
call when you want to ring in to find
out if you have new messages.

If your answering machine answers
after 2 rings, you have new messages.
If you have no new messages it will
answer after 6 rings.

So if you hear a third ring, you can
hang up before you are connected,
saving you the cost of a call.

Answer delay

Answer delay sets the number of times your BT Freestyle 335
will ring before the answering machine picks up your call.
The default setting is 6 rings. You can change this setting to 2,
4 or 8 rings or to time saver mode.

1. Press the
press

2. Press or until
press

Left soft key , the display shows

OK

.

ANS SETTINGS

OK

to select.

3. Press or to display

4. Press or to select

8 RINGS

or

TIME SAVER

and press OK.

ANSWER DELAY

2 RINGS,4 RINGS,6 RINGS

ANS MACHINE

is displayed and

and press OK.

,

5. Press and hold to return to standby.

,

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

49Answering machine

Remote access

You can operate your answering machine remotely from any
Touchtone™ phone by calling your BT Freestyle 335 and
entering a 4-digit security code.

Change security PIN code

1. Press the Left soft key , the display shows

OK

.

press

2. Press or until

OK

to select.

3. Press or to display

PIN?

4.

5.

is displayed, enter the current PIN and press OK.

NEW PIN?

is displayed, enter your new PIN and press OK.

Re-enter when the display shows

6. Press and hold to ret

ANS SETTINGS

CHANGE PIN

CONFIRM?

urn to standby.

Switch answering machine on

If you forget to switch on your answering machine, you can do
it from another phone.

1. Dial your phone number and after 20 rings your BT Freestyle 335
will answer. When the message starts press and you will
hear, “Please enter your security code”. Enter your 4-digit code.

2. Press to switch the answer machine on.

ANS MACHINE

is displayed and press

and press OK.

and press OK.

,

Keep a note of your remote access
code by writing it in the space
provided on page 55.

The default PIN setting is 0000.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

50 Answering machine

If you enter the incorrect PIN code,
you will hear “Incorrect security code”.
You have two chances to enter the
correct remote access security code
before your BT Freestyle 335
hangs up.

Time saver

If you have set the answer delay to
Time Saver, your answering machine
will answer after 2 rings
if you have new messages. If you do
not have new messages it will answer
after 6 rings. This enables you to hang
up if you hear more than 2 rings
before you are connected, saving you
the cost of a call. See Answer delay,
page 48.

If you do not press any button f
4 seconds, your B
hangs up.

T Freestyle 335

or

Check for messages

1. Dial your phone number. When you hear your outgoing message,
press . You will hear, “Please enter your security code”.

*

2. Enter your 4-digit code and your machine announces
"You have (n) new messages". The new messages are
then automatically played back to you.

Remote access commands

When you have accessed your answering machine, you
can operate it using the keypad numbers on the phone
you are using.

The commands are:

1

Play remote access menu

2

Play/Stop all messages

4

Repeat/Skip back to pr

5

Delete current message

6

Skip forward to next message

7

Turn answer machine on

9

Turn answer machine off

evious message

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Help

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or
email [e-mail]

Handset not registering?

Is

SEARCHING

Check that the base is plugged into the mains power and switched on.

Check that there are charged batteries in the handset and that they are fitted correctly.

Forgotten your PIN number

Try entering the default PIN = 0000. If you have changed the number and cannot remember it,
contact the BT Freestyle Helpline on 0800 218 2182 or email [e-mail]

No display

Check that the handset batteries are charged and correctly fitted.
If necessary, replace the batteries.

Nothing happens when you press any button

Is the icon displayed? If so, the key lock is on, press and hold for 1.5 seconds to
unlock the keypad.

displayed on the handset?

51

No connection between handset and base

You may be out of range, is the icon flashing? If so, move closer to the base.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

52

Help

Handset is not charging properly

Make sure the handset is placed properly on the base/charger. When charging, the battery
symbol is shown filling up.

Clean the charging contacts with a soft, slightly damp (not wet) cloth.

Handset does not ring

Check that the batteries are inserted correctly.

Check that the handset ringer has not been switched off, see page 23.

Your caller cannot hear you

Check to see if you have the handset on

MUTE

. If so, secrecy is switched on. Press the soft key

to speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

Caller has to allow their number to be sent. It has been withheld or is unavailable.

IMPORTANT

The BT Freestyle 335 cordless telephone is not designed for making emergency telephone calls
when the power fails.

This product is intended for connection to analogue public switched telephone networks and
private switchboards in the United Kingdom.

C

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

General information

53

Safety information

Only use the power supply supplied with your
BT Freestyle 335. Using an unauthorised power supply
will invalidate your guarantee and may damage
the telephone.

Only use the telephone line cord supplied with your
BT Freestyle 335, otherwise your telephone may not
work correctly.

For the handset, use only AAA Nickel Metal Hydride
(NiMH) rechargeable batteries with a minimum
capacity of 600mAh. Never use other batteries or
conventional alkaline batteries as this could lead to a
short circuit or destroy the battery casing.

If the keylock is switched on, it is NOT possible to
make calls, including emergency numbers (999/112).

Do not open the handset (except to replace the
handset batteries). This could expose you to high
voltages or other risks.

Radio signals transmitted between the handset and
base may cause interference to hearing aids.

It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.

Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals. Please dispose of batteries as instructed.

Cleaning

Simply clean the handset and base with a damp (not
wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The BT Freestyle 335 handset may become warm
when the batteries are being recharged. This is
normal. We recommend that you do not place the
product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other
surfaces which generate fibres or place it in locations
preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.

Do not expose your product to fire, explosive or other
hazardous conditions.

There is a slight chance your phone could be damaged
by an electrical storm.

We recommend that you unplug the power and
telephone line cord during an electrical storm.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

54

General information

Product disposal instructions

The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.

The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.

Dialling mode

Your BT Freestyle 335 is set to DTMF (Tone) dialling.
Some switchboards may require Pulse dialling. To
change the dialling mode, see Dial mode page 34.

Recall (R)

Recall is used when connected to certain
switchboards/PBXs and some BT Calling Features, or
those services available via your network provider.

Guarantee

Your BT Freestyle 335 is guaranteed for a period of
12 months from the date of purchase. Subject to the
terms listed below, the guarantee will provide for the
repair of, or at BT’s or its agent’s discretion the option
to replace the BT Freestyle 335, or any component
thereof, (other than batteries), which is identified as
faulty or below standard, or as a result of inferior
workmanship or materials. Products over 28 days old
from the date of purchase may be replaced with a
refurbished or repaired product.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

General information

55

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur
within the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent
as instructed.

This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.

This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 51 or contact the BT Freestyle
Helpdesk for assistance on 0800 218 2182 or email
[e-mail].

In the unlikely event of a defect occurring, please
follow the Helplines’ instructions for replacement
or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We suggest that you call our recommended
repair agents on 0870 240 5029.

Returning your phone

If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line cords,
power supply units and the original batteries. (Please
note that we cannot take responsibility for goods
damaged in transit.) Please obtain and keep proof of
posting from the Post Office, or your preferred carrier.

Additional/Replacement Items

For a full range of replacement items for the
BT Freestyle 335 range please call 0800 218 2182.

For your records

Date of purchase:

Place of purchase:

For guarantee purposes, proof of purchase is required,
so please keep your receipt.

Enter your system PIN here:

[ / / / ]

Enter your security PIN code here:

[ / / / ]

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

56

General information

Technical information

How many telephones can you have?

All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the number
of items that may be connected to any one telephone
line. The BT Freestyle 335 has a total REN of 1, i.e. for
a base and up to 4 handsets. Any other instrument
provided by BT may be assumed to have a REN of 1
unless stated otherwise.

A total REN of 4 is allowed per telephone line. If the
total REN of 4 is exceeded, the telephone may not
ring. With different telephone types there is no
guarantee of ringing, even when the REN is less
than 4.

WARNING

Only use the approved power supply, item code
042168 for the main base and 042169 for the
additional handset charger.

Only use approved AAA NiMH rechargeable batteries.

Do not immerse batteries in water or throw them
into a fire, or dispose of them with ordinary
domestic refuse. Please dispose of batteries
as instructed.

BT accepts no responsibility for damage caused
to your BT Freestyle 335 by using any other types
of batteries.

There is a risk of explosion if incorrect batteries
are fitted.

Additional handsets

The BT Freestyle 335 is NOT GAP compatible. You can
only register BT Freestyle 335 handsets to your
BT Freestyle 335 base station.

R&TTE

This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.

This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).

If you would like a copy of the Declaration
of Conformity please visit:
[e-mail]

If you experience any problems, please call the Helpline on Freephone 0800 218 2182 or email [e-mail]

Offices worldwide

The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.

© British Telecommunications plc 2008.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.

Designed and produced by The Art & Design Par
Printed in China.

BT Freestyle 335 (03/08) Issue 1

tnership Ltd.