BT FREESTYLE 320 User Manual

Download

Freestyle 320 Plus

User guide

Please turn this page for the “At a glance ” guide to your Freestyle 320 Plus

Freestyle 320 Plus base unit At a glance

Freestyle 320

In Use

plus

Charging

Power

Intercom

Battery charging contacts

Contact to handset to allow automatic charging of batteries.

Charging indicator

Lights up when phone is charging.

Telephone line cord

Connects base unit to phone socket.

8V AC socket/line

Connects your Freestyle 320 Plus to the mains via the power adaptor supplied.

Extendible aerial

Power indicator

Lights up when phone is connected to mains.

In use indicator

Lights up when phone is being used.

Intercom button

Allows you to use the handset and baseunitas anintercom.

Intercom microphone

Contents

In this guide

At a glance 1

Introduction 4

Setting up 5

How to use your Freestyle 320 Plus 12

Additional features 20

Freestyle Plus Additional Handsets 25

Help 28

Technical information 31

Index 33

Hints and tips boxes

In this user guide, we’ve included helpful tips and useful notes. They are shown in a grey box.

Introduction Your Freestyle 320 Plus is designed for

ease of use and made to the high standards set by BT.

We thank you for making the right choice and expect that you will have many years of quality service from your Freestyle 320 Plus.

Please read this User Guide carefully before use, and keep it for future reference.

For your records

Date of purchase:

Place of purchase:

Serial number (on base of telephone):

Purchase price:

(for warranty purposes, proof of purchase is required, so please keep your receipt)

Introduction

Homepoint Plus

The Homepoint Plus logo (shown below) on your Freestyle 320 Plus means that you can buy and use up to three extra handsets displaying the same logo to extend your phone system whenever you want, without needing to install extension sockets at each location. Please see additional handsets on page 25 and refer to the instructions supplied with each additional handset.

Setting up

Setting upFollow these steps and your Freestyle 320 Plus

will be ready for use.

Check that your Freestyle 320 Plus is complete. When you unpack you must have:

• base unit with telescopic aerial and

telephone line cord attached;

• handset;

• 13 amp mains power adaptor plug;

• stand/wall-mounting bracket;

• two screws and wall plugs for wall-mounting;

• spare directory label.

Important: Before you use your Freestyle 320 Plus

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its dayto-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

Plan the location of the base unit. The following points should be considered:

• The base unit should be within two metres of a power socket and the phone socket. A new-style phone line socket is needed for this product. If you do not have one, call us free on FREEfone 0800 800150.

• There should be enough room for the telescopic aerial to be fully extended, ideally vertically.

• Ensure that the base unit and the aerial are away from TV sets, fridges, computers, GSM telephones, fluorescent lights, radiators, metal pipes and metal window frames.

• If your Freestyle 320 Plus is your only phone, you must fit back-up batteries in case of power cuts. The required battery type is a PP3 Alkaline 9V (not supplied).

• The back up battery must be fitted before

attaching the base unit to the mounting bracket.

Like all cordless phones, the Freestyle 320 Plus handset must be charged for 24 hours before first use.

2 Check your telephone wall socket

If you do not have a modern socket, call BT on

Freephone 0800 800 150 and ask for an

engineer to come and fit the right socket within two metres of a mains socket. This is a chargeable service.

Setting up

BATTERY

3 Insert battery (for back up only)

The battery provides back-up power to ensure that your Freestyle 320 Plus will work in the event of a mains power failure. We strongly advise you to fit a battery if a cordless phone is the only phone in your home.

Open the panel underneath the base unit. Fit a PP3 Alkaline 9 volt battery (not supplied) and replace the panel. The battery will only be connected and functioning when the cover is closed.

4 Clip the base unitonto the stand

1 Handset aerial

Y our Freestyle 320 Plus uses an extendible aerial. When using the handset pull out the aerial to ensure the best possible signal and reception.

Pull

Setting up

5 Plug the power cable into the base unit

Plug the power cable into the socket located underneath the base unit. Thread the cable under the clip to make sure it cannot be pulled out accidentally.

8V AC

LINE

Cautions

1.Do not use any power adaptor except the

one supplied, as this may cause irreparable damage to your Freestyle 320 Plus.

2.Your Freestyle 320 Plus is mains powered

and should not be installed in wet or damp conditions, for example in a bathroom. Also, the handset should not be left out in the rain.

3.There is a slight chance that your phone

could be damaged by an electrical storm. We recommend that you unplug the unit from the mains during such storms.

Your Freestyle 320 Plus features a safety clip on the underside of the base which prevents the stand coming away from the unit accidentally.

When attaching the stand make sure that it snaps securely into position over the clip.

If you prefer to mount your Freestyle 320 Plus on the wall, see page 9.

8V AC

LINE

8V AC

LINE

SAFETY CLIP

Setting up

8 Leave the handset to charge for 24 hours

6 Now connect the 3-pin adaptor into a convenient mains socket

When the power is switched on, the red

POWER light comes on.

7 Place the handset onto the base unit

The base unit’s red CHARGING light comes on. The handset displays

HSET 1.

Your Freestyle 320 Plus handset can be placed onto the base unit either face up or face down.

Power

Charging

For best reception

Try to avoid putting the telescopic aerial near other electrical appliances, fluorescent lights and large metallic objects such as cookers, radiators and garage doors as these may cause interference and reduce the quality of your calls.

8 Extend the base unit telescopic aerial

Extend the base unit telescopic aerial on your Freestyle 320 Plus (as shown below) to ensure the best possible signal and reception.

Setting up

You can now use the phone, store numbers in the memory and change some of the settings as desired.

10 Plug into the phone socket 11 Wall mounting your Freestyle

320 Plus (optional)

Your Freestyle 320 Plus can be wall mounted by using the stand/bracket provided.

Use the stand/bracket as a template to mark where you will put the screws into the wall.

Using the inductive coupler

Your Freestyle 320 Plus is fitted with an inductive coupler in its handset to

improve sound quality for people using hearing aids. Switch your hearing aid to T and adjust the position of the handset until you obtain the best sound.

Before you wall-mount your Freestyle 320 Plus, check:

• That the wall can support the weight of the

base unit and handset.

• That the position you choose leaves enough

space around the mounting bracket so that the base unit (which is larger than the bracket) is clear of anything on the wall, such as a shelf or cupboard.

• That the position you choose leaves enough

space for the base unit telescopic aerial to be fully extended.

Setting up

WALL

WALL PLUG

SCREW

• Drill two holes for the screws and insert the

wall plugs provided (if required).

• Put the screws into the wall, leaving about

5mm free to mount the stand/bracket.

• Hook the stand/bracket over the screw

heads.

Attach the stand/bracket by hooking it over the screws protruding from the wall.

Place the base unit onto the bracket as shown below.

Your Freestyle 320 Plus features a safety clip on the underside of the base which prevents the stand coming away from the unit accidentally.

When attaching the stand make sure that it snaps securely into position over the clip.

8V AC

LINE

8V AC

LINE

SAFETY CLIP

Setting up

Your Freestyle 320 Plus handset can be placed onto the base unit either face up or face down.

Freestyle 320

In Use

plus

Charging

Power

Intercom

✱

Intercom

Talk

Memory

Secrecy

Redial

Options

Select

Network Services

Freestyle

plus

Freestyle 320

In Use

plus

Charging

Power

Intercom

How to use your Freestyle 320 Plus

Making and receiving calls

To make a call from the cordless handset

• Pick up the handset and press the TALK

button and listen for the dialling tone. Handset displays

TALK.

• Dial the number you want; the display shows

the last 12 digits dialled.

On hook dialling

You can dial a telephone number while your Freestyle 320 Plus is still on the base unit.

• Without lifting the handset, press the

TALK button and dial the number required.

• Display shows TALK and the dialled

number. You will hear the ringing tone over the loud speaker.

• When your call is answered, lift the handset

and conduct the call as normal.

Talk

To receive a call

The base unit rings and shortly after, the handset rings. The handset rings, gradually increasing in volume. The handset display shows

CALL.

To answer the call

• Either lift the handset.

• Or if the handset is not on the base unit

press the

TALK button and answer the call.

To end the call

• Either press the TALK button;

• Or replace the handset on the base unit.

• Display returns to HSET 1.

Handset range

The handset will operate up to 250 metres from the base unit (depending on local conditions). If you go out of range while on a call, you will hear interference on the line, the noise level of which increases the further out of range you are. When you are too far out of range, your call will be cut off altogether.

How to use your

Freestyle 320 Plus

To redial the last number

To re-dial the last number:

• Press the TALK button.

• Press the REDIAL button. Display shows the

number and your Freestyle 320 Plus automatically redials the last number you called, saving time if the number was engaged.

To display the last number dialled:

• Lift the handset.

• Press the MEMORY button followed by the

REDIAL button. The display will show the

last number dialled. After a few seconds the handset will return to standby mode.

To clear the last number dialled:

• Lift the handset.

• Press the MEMORY button followed by the

✱ button, display shows CLEAR.

• Press the REDIAL button, a tone will sound

and the last number dialled is cleared, display returns to

HSET 1.

Redial

Memory

Redial

Talk

✱

Memory

Using the memory to store and dial numbers

Putting the most regular numbers you use in the memory enables you to dial them at the touch of just three buttons.

Your Freestyle 320 Plus can store 10 phone numbers, each up to 20 digits long in the memory.

Use the directory label on the back of the handset to keep a record of numbers stored in the memory.

The directory label

Remove the handset battery lid and slide out the clear plastic label cover. Take out the label and write the appropriate name alongside each number you are storing. Replace the label for an easy reference. Using a pencil makes it easy to write in any changes to your directory.

•••••••••

MEM

•••••••••

MEM

•••••••••

MEM

•••••••••

MEM

•••••••••

MEM

•••••••••

MEM

•••••••••

MEM

•••••••••

MEM

•••••••••

MEM

•••••••••

How to use your Freestyle 320 Plus

To store numbers in the memory

• Lift the handset.

• Display shows HSET 1.

• Press the MEMORY button and the display

shows

MEM.

• Press the number button (0-9) under which

you wish to store the phone number. The display shows the number, eg:

1- (this is

the directory number).

• Dial the phone number you want to store.

• Press the MEMORY button again to store the

number. You will hear a beep which confirms that the phone number has been stored.

• Display shows HSET 1.

To store up to nine other numbers, simply repeat these steps, remembering to use a different directory number (

0-9) each time a

number is stored.

To dial numbers stored in the memory

• Lift the handset.

• Display shows HSET 1.

• Press the TALK button and listen for the dial

tone, display shows

TALK.

• Press the MEMORY button. Display

shows

MEM TALK.

• Press the directory number you want.

• The number is displayed and dialled

automatically.

• End the call as normal.

Memory

To dial stored numbers more than 20 digits long

You can dial two or more stored numbers consecutively.

• Display shows HSET 1

How to use your Freestyle 320 Plus

To delete a stored number

To delete a number from a memory store:

• Lift the handset.

• Press the MEMORY button.

• Press the ✱ button; display shows CLEAR.

• Press the directory number button of the

phone number you wish to delete.

• A beep will confirm that the number has

been deleted.

To check the numbers you’ve stored in the memory

• Lift the handset.

• Display shows HSET 1.

• Press the MEMORY button.

• Press the single digit (0-9) under which the

memorised number you want to see is stored. The stored number is displayed.

• After a few seconds the display will go back

HSET 1.

Memory

✱

To stop your caller hearing a confidential remark

You can talk to someone else close by without the person on the other end of the line hearing what you say.

• When you are using the phone, press the

SECRECY button and your caller cannot

hear anything you say.

• Display shows SECRECY and the handset

beeps every few seconds.

• Press the SECRECY button again to resume

your phone conversation.

Call security

While you are using the phone, your Freestyle 320 Plus automatically transmits security signals between the handset and base unit which prevents other cordless phones from using your line. You do not hear these code signals. For more information please refer to the Technical section on page 31.

Call clarity

Your Freestyle 320 Plus has 8 channels and automatically selects the best option to give you the clearest reception.

Secrecy

To call the handset from the base unit

At the base unit:

• Press the INTERCOM button .

• When the person at the handset answers,

speak near the base unit’s in-built microphone. You will hear the person you are calling via the in-built speaker.

• To end the call, press the INTERCOM button.

At the handset:

• Ringing indicator flashes and the handset

rings; the display shows

INT CALL.

• To answer, press the INTERCOM button.

• To end the call, press the handset

INTERCOM button, or replace the handset on

the base unit; the display returns to

HSET 1.

Using the intercom

You can use the handset and base unit as an intercom, while the phone line stays free for incoming callers.

To call the base unit from the handset

At the handset:

• Press the INTERCOM button.

• Display shows INT.

• Speak when the person at the base unit

answers.

• To end the call, press the INTERCOM button.

At the base unit:

• The base unit rings and the intercom

light flashes.

• To answer, press the INTERCOM button.

• To talk to the handset, speak near the base

unit’s in-built microphone. You will hear the person calling you via the speaker.

• To end the call, press the INTERCOM button.

Intercom

In Use

Charging

Power

Intercom

In-built microphone

Please note that the intercom ring on the base and handset is different from an incoming call ring.

How to use your

Freestyle 320 Plus

How to use your Freestyle 320 Plus

Using the options button to change the telephone settings

The OPTIONS button allows you to change your Freestyle 320 Plus’s telephone settings to suit your preferences.

Shown below are the settings as they appear in the display, along with the default settings.

HS RING ON/OFF

HI/LO/NO BASE RING

TONE/PULSE

RECALL TB/E

Turns handset ringer on or off.

Selects the base ringer volume.

Changes the dialling mode to suit your exchange. Most exchanges require TONE.

Selects timed break or earth recall (for use with switchboards).

TONE

Display Default

To switch the cordless handset ringer on or off

• Press the OPTIONS button; the display

shows

SET followed by HS RING ON. This is

your Freestyle 320 Plus’s default setting.

• Press the SELECT button; display shows

HS RING OFF.

• Press the SELECT button to move between

on and off.

• To exit the menu and confirm all settings

made, press the

OPTIONS button repeatedly

until the handset gives a long beep and the display returns to

HSET 1.

Please remember that the option shown on the display before pressing the

SELECT button is

the current setting. For example, if the display shows

HS RING ON, it means that currently the

handset ring is

ON and pressing the SELECT

button will turn it OFF.

Options

Select

Network Services

Freestyle

plus

You must lift the cordless handset off the base unit in order to change any of the options settings.

HS RING ON

To change the base unit ringer volume

• Press the OPTIONS button repeatedly until

the display shows

HI BASE RING. This is

your Freestyle 320 Plus’s default setting.

• Press the SELECT button to scroll through

the ringer volume options:

LO BASE RING - base rings quietly. NO BASE RING - base does not ring. HI BASE RING - base rings loudly.

• When the required setting is shown in the

display, press the

OPTIONS key repeatedly

until the handset gives a long beep, the setting is stored and the display returns to

HSET 1.

To set the dial mode

The dial mode setting of your Freestyle 320 Plus is set to

TONE which works with all

modernised exchanges. If you are on an old exchange, set the phone to

PULSE.

• While the display shows HSET 1, press the

OPTIONS button repeatedly until display

shows

TONE.

• Press the SELECT button. The handset

display shows

PULSE.

How to use your

Freestyle 320 Plus

• Press the SELECT button to change between

tone and pulse.

• To exit the menu and confirm all settings

made, press the

OPTIONS button repeatedly

until the handset gives a long beep and the display returns to

HSET 1.

To change the Recall mode for use with a switchboard

With switchboards, you will need to set the recall mode to Time Break (

RCL TB) or Earth

Recall (

RCL E).

• While the display shows HSET 1,press the

OPTIONS button until display shows

RCL TB or RCL E.

• Press the SELECT button to display the

correct setting for your switchboard.

• To exit the menu and confirm all settings

made, press the

OPTIONS button repeatedly

until the handset gives a long beep and the display returns to

HSET 1.

To change the setting again, simply repeat these steps.

Options

Select

Options

Select

Options

Select

If you are in doubt as to which is the correct setting for you, contact BT free on 150.

If an incoming call arrives while you are part way through the above procedure, your Freestyle 320 Plus will abandon the process to allow you to answer the call. Any changes you have made will be lost, and you will have to start again after you have finished the call.

To select call transfer

Call transfer is available only if you have more than one handset. You can buy and use up to three extra handsets displaying the Homepoint logo with your Freestyle 320 Plus.

• While engaged on a call, press the OPTIONS

button repeatedly until the display shows

TRANSFER.

• Press the SELECT button followed by the

number of the handset you wish to transfer the call to.

• Your handset will now return to standby

mode; display shows your handset number.

• The handset you transferred the call to

will ring.

• If the call is not answered, your handset will

ring and you must answer the call as normal.

• Press the TALK button to answer the call

and return to the caller.

Additional features

Options

Select

In talk mode

In talk mode the following features are available:

• Call transfer

• Base unit listen on/off

• Channel change

• Recall

When accessing these features, the last-used option will be displayed first.

If the call is not answered after about 20 seconds, it will be ended automatically.

To set the base unit Listen on/off

During a call, you may want someone at the base unit to listen in on your conversation.

• To switch on the base unit speaker, press the

OPTIONS button repeatedly until the display

shows

LISTEN ON.

• Press the

SELECT button and the base unit

speaker is switched on; the display clears.

• At the end of the call, your Freestyle 320 Plus resets the base unit speaker to its default setting,

OFF.

• To turn the base speaker off while still engaged on a call, press the

OPTIONS

button repeatedly until the display shows

LISTEN OFF.

• Press the

SELECT button and the base unit

speaker is switched off.

To change channel

While engaged on a call, or after pressing the

TALK button to select talk mode, you can instruct

your Freestyle 320 Plus to search through its channel frequencies and select the best one.

•Press the

OPTIONS button until the display

shows

CHANNEL.

•Press the

SELECT button; the display clears

temporarily and your Freestyle 320 Plus cycles through the channels and selects the one which currently has the least interference.

To dial Recall

If you have an ordinary telephone extension to a PBX (switchboard), you would normally use the

RECALL button to put a call on hold

and transfer it to another extension. If your Freestyle 320 Plus is connected as an extension to a PBX (switchboard), you can do the same thing from the Options menu, during a call.

•Press the

OPTIONS button until the display

shows

RECALL.

•Press the

SELECT button; the display

shows

•Dial the extension number to which you wish to transfer the call, as normal.

Additional features

Please remember that whatever option you see on the display before pressing the SELECT button is what you will set. For example, if the display shows

LISTEN ON, it means that currently the speaker is OFF, and pressing the SELECT button will turn it ON.

Options

Select

Options

Select

Options

Select

Additional features

To use Call Return

The Call Return facility, which lets you find out the number of your last caller, is a free service.

• To find out who called you, press the

TALK

button then press the NETWORK SERVICES button, display shows CALL RTN.

•Press the

SELECT button.

•You will hear an exchange announcement

telling you the telephone number if it is available and the time you were called.

•If the number was withheld, the exchange

announcement will say ‘the caller withheld their number’.

•Press the

TALK button to return to

standby mode.

When making a call, to withhold a number from Call Return, dial 141 before calling. You need to do this even if the number is ex-directory.

Using Network Services from the cordless handset

Network Services are available to customers on a modern digital exchange. To use these services, other than Call Return, you need to pay a small quarterly charge. You can access the Network Services by using the

NETWORK

SERVICES and SELECT buttons.

The Network Services available to you on your Freestyle 320 Plus are as follows:

• Call Return

• Call Waiting

• Call Divert

These services are only available in talk mode.

When you press the NETWORK SERVICES button, the last-used Network Service is displayed.

Options

Select

Network Services

Freestyle

plus

Network Services

Select

Additional features

To use Call Divert

With Call Divert, when someone rings, your Freestyle 320 Plus automatically transfers the call to a nominated telephone number where you can be reached.

• To divert all incoming calls to another

number, press the

TALK button.

• Press the NETWORK SERVICES button

until the display shows

DIVERT CALL.

• Press the SELECT button and wait for a

message from the exchange. Follow the instructions which lets you set the number to which you want your calls diverted.

• At the end of the message, press the

TALK button again to return to standby

mode. All your incoming calls will now be diverted to the number you have chosen until you cancel the instruction.

To cancel Call Divert

To cancel the service, follow the instructions for setting up (shown above). You will receive instructions from the exchange on what to do. When you have finished, press the

TALK

button to return to standby mode.

To use Call Waiting

Whilst engaged on a call, if a second call arrives, the Call Waiting facility warns you of the second call and allows you to take it if you want to without hanging up on the first call.

When the second call arrives, the handset beeps. If you choose to ignore it, the beep is repeated every few seconds.

• To answer the second incoming call, tell your first caller what you are about to do, then press the

NETWORK SERVICES button

repeatedly until the display shows

CALL WTG.

• To put the first call on hold and engage the second call, press the

SELECT button.

• To put this call on hold and return to the

first caller, press the

NETWORK SERVICES

button, followed by the SELECT button.

• You can change between the two callers as

many times as you wish. If the call you are on is terminated, you are not automatically returned to the other call. The handset will ring again and you can return to the other call by pressing the

TALK button.

Network Services

Select

Network Services

Select

Additional features

Connecting to a switchboard

If you are connecting your Freestyle 320 Plus to a switchboard or PBX, the DIAL MODE setting may need changing. If in doubt, contact your switchboard supplier or communications manager. Your Freestyle 320 Plus is approved for use with compatible switchboards. If you have any difficulties, phone BT on

Freefone 0800 800 154.

Confirmation of selected options

To confirm any change made under the OPTIONS menu, press the OPTIONS button repeatedly until the handset gives a long beep and the display returns to HSET 1.

To connect to a switchboard

Your Freestyle 320 Plus allows you to use the facilities available on a modern switchboard (it is only approved for use on compatible switchboards). For a list of suitable switchboards, phone BT on Freefone 0800 800 152.

However, even with a compatible switchboard, your Freestyle 320 Plus cannot be guaranteed to operate correctly under every possible condition of connection. If you have any difficulties, contact your communications manager for advice.

Advanced Network Services

When your Freestyle 320 Plus is connected to a modern digital exchange, you can enjoy a range of valuable facilities.

Call Minder

The Call Minder service effectively turns your local exchange into a personal answering machine. When people call you and your phone is not answered or your line is engaged, Call Minder plays a message inviting callers to leave their name and message of up to five minutes.

This service is available for a small quarterly charge.

Other Services

• Hold a three-way conversation - ideal for

business or family matters, three-way calling lets you speak to two other callers at the same time.

• Reminder Call - turns your Freestyle 320 Plus

into a 24-hour alarm clock.

• Charge Advice - instantly tells you the exact

cost of any call you have just finished.

These and many other useful services are available via a modern exchange. For more information about advanced network services, call BT on Freefone 0800 800 152.

If you are not on the BT network, please ask your telecomms supplier for information on their services.

Additional Freestyle Plus

Handsets

Registering your handset

You must register each additional Plus handset before it can be used with your Freestyle 320 Plus.

Make sure that each additional Plus handset is registered with a different number so it can be identified from other handsets.

To register an additional Plus handset

At the handset

• Lift the additional handset to be registered.

• Press and release the MEMORY button,

the handset will beep.

• Press and hold the SECRECY button until

the handset beeps again.

• Enter the additional handset number (2, 3

or 4) using the handset keypad. The handset will beep.

Additional Freestyle Plus handsets

Additional handsets should be registered within 30 cm of your Freestyle 320 Plus base unit.

Each additional Plus handset is supplied with its own charger and user instructions, however the following information will tell you how to register and use an additional handset with your Freestyle 320 Plus.

You will not be able to make or receive calls using additional Plus handsets until they have been registered using your Freestyle 320 Plus base unit.

Homepoint Plus

Please note

Freestyle 320 Plus handsets will only work with Freestyle 320 Plus base units. If buying additional handsets for your Freestyle 320 Plus, purchase Freestyle 320 Plus Handset Item Code: 871156.

Memory

Secrecy

Additional Freestyle Plus Handsets

At the base unit

• Within 2 seconds press and hold down your

Freestyle 320 Plus’s base unit

INTERCOM

button until you hear a continuous beep.

• Release the INTERCOM button on the base

unit, both the additional handset and your Freestyle base unit will sound a confirmation beep. If you do not hear a beep from both units, then programming was unsuccessful. Wait 10 seconds, then repeat the procedure.

To check that your additional handset is registered correctly

• Lift the additional handset.

• Press the TALK button.

• Listen for the dial tone.

Be sure to press and hold the INTERCOM button on your Freestyle 320 Plus’s base unit and not the additional handset.

Intercom

Check additional handsets are registered within range of your Freestyle 320 Plus base unit.

If you do not hear a dial tone, your additional handset is either out of range of your Freestyle 320 Plus, it has not been registered properly or you may have purchased the wrong handset check that the handset you have is item code:

871156. This can be found on the side of your giftbox.

Re-register your additional handset by repeating the procedure on page 25.

Basic use of Freestyle Plus Additional Handsets

With the exception of the functions listed below, basic operation of additional handsets is the same as that of your Freestyle 320 Plus handset.

To make and receive calls

• When making calls the IN USE light on the

additional handset will come on.

• To enter a recall when dialling a number,

press the

RECALL button.

• When you receive an incoming call both your

Freestyle 320 Plus and additional handset will ring and the

IN USE light will flash.

• To answer a call pick up the additional

handset and press the

TALK button.

In Use

Pause

Transfer

Talk

Like all cordless phones, the Freestyle Plus Additional Handset must be charged for 24 hours.

Additional Freestyle Plus

Handsets

To put a pause in the memory

For such services as home banking, you may need to use the

PAUSE function. Storing this

in the memory is simple. Start programming in your number. Where you want a pause, press the

PAUSE button. Continue the operation

as normal.

To transfer a call between handsets

• During a call press the TRANSFER button

followed by the registration number of the handset you want to transfer the call to.

• The handset you are calling from returns to

standby mode.

• When the handset you have called rings,

press the

TALK button to receive the

transferred call.

If the handset you have called is not answered, the call is re-directed back to you. If the call is still not answered it will be cut off.

Transfer

Talk

Help If you have any problems using your Freestyle 320 Plus,

this section will give you the most common, easy to follow solutions.

No dialling tone

The handset may need recharging. Place it on the base or, if necessary, replace the batteries. (Available from your BT stockist.)

Make sure your Freestyle 320 Plus telephone line cord is plugged into the phone socket.

You may be out of range of the base unit. Try again nearer the base.

Is the base unit aerial fully extended? This will ensure you get the best possible range.

You dial and nothing happens

Before dialling ensure you can hear the dial tone. You may be out of range of the base unit. Try again nearer the base.

The phone does not ring

Have you turned the ringer off? See ‘Set the ringer volume on page 19.

Are there too many phones, answering machines and/or fax machines plugged in, which could be overloading the sockets?

See ‘Ringer equivalence number’, page 32.

The emergency services can be contacted using this telephone by dialling 999 or 112.

Emergency calls

Low battery indicator on the handset

When the handset battery runs low, the display shows BATT and the handset beeps. After a further 30 seconds, any phone or intercom call currently being made will be cut off. To recharge, leave the handset charging on the base for at least 24 hours.

Your Freestyle 320 Plus is a radio system and is mains powered, so there are certain situations where you may find you cannot make an emergency call from the handset.

These situations are as follows:

• If there is interference from other sources

such as cordless phones, radio station transmitters, CB radios and so on.

• If the handset batteries fail.

• If there is a power cut and the base unit has

no back-up battery fitted.

Help

standby mode. If the batteries are running low, the handset will display a flashing BATT warning message. If you are on a call, the handset will give a series of beeps and the BATT warning message will remain on the display. You will have about 30 seconds before the call is cut off.

Normally, replacing the handset on the base unit to recharge overnight will keep it fully operative for normal everyday use.

If, in time, you find that the batteries are not holding sufficient charge, they should be replaced. New batteries are available from BT phone shops or your supplier.

To change the handset batteries

• Slide open the battery cover on the back of

the handset and remove the old battery.

• Place the new battery in the compartment;

remember to plug in the battery connector

• Replace the battery cover and place the

handset on the base unit.

• Leave the handset to re-charge for 24 hours.

Noise or interference on the handset

You may be at the extreme range of the handset. Try moving nearer the base.

The base or handset may be too close to other electrical equipment and metal objects. (Occasionally, overhead power lines can cause interference when you use the handset outdoors. Try again nearer the base).

If your Freestyle picks up conversations from other cordless phones, you can change the channel during a call. See page 21.

Handset seems to be ‘dead’

Check that the mains power is switched on at the base. Make sure the handset batteries are fully charged.

Check that the base unit telescopic aerial is fully extended and is away from other electrical appliances or large metal objects such as a radiator, shelf unit or garage door.

Try resetting the phone by unplugging it from the mains and removing the handset and base back-up batteries for a few seconds. Now reconnect the batteries, plug in the base, replace the handset on the base and try again.

Installing handset batteries and recharging

When fully charged and in good condition, the handset batteries will last for up to 5 hours continuous use in talk mode or 48 hours in

BATTERY

Help

Service

Outside guarantee

If your Freestyle 320 Plus is more than 12 months old, you will need to telephone one of the following numbers between 9am and 4.30pm, Monday to Friday, 01 737 789300or 01672 564 444 to arrange for it to be repaired. This is a chargeable service. Alternatively you can take your Freestyle 320 Plus to your nearest BT shop. They will send it for repair (there will be a postage charge for this).

Please note that the repair of your product outside guarantee is a chargeable service.

Some suppliers offer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.

Protecting your Freestyle 320 Plus

Most electrical appliances are affected by the electrical activity of thunderstorms. Cordless phones are particularly susceptible to damage. To protect your Freestyle 320 Plus, it is advisable to unplug it from the mains and phone socket during thunderstorms.

Customer Helpline

If you still have problems, please call the BT Helpline on Lo-call 0345 697330

Battery charging contacts

Check that the charging contacts on the base unit and the handset are kept clean. If they become tarnished or dirty, your Freestyle 320 Plus may not recharge efficiently. Clean the contacts by wiping them with a dry cloth.

Extended periods of non-use

If you are not going to use your Freestyle 320 Plus for a long period of time (for example if you are going on holiday), we recommend that you:

• disconnect the base unit from both mains

supply and phone line;

• disconnect and remove the back-up battery

from the base unit;

• recharge the handset batteries for 24 hours

when reconnecting.

Handset

contacts

Base unit

contacts

Battery saving tips

To extend the life of your handset batteries, it is a good idea to take the handset off the base for around two hours every day or let the handset run down completely once every six months.

Cleaning

Simply clean the handset and base unit with a damp cloth or an antistatic wipe. Avoid using

household sprays and cleansers as they can

damage your Freestyle 320 Plus.

Technical information

Official approval

Freestyle 320 Plus is tested and approved for connection to the BT network, provided it is used in accordance with the guidelines in this user guide.

You may connect it:

• to direct exchange lines;

• to extensions with new plug and socket arrangements provided with these direct exchange lines;

• to compatible switchboards.

This phone is designed for UK use only. Using it abroad may violate local radio laws.

Approval for use

This apparatus has been approved for use with the following facilities:

Simple telephone. Cordless telephone. Time break recall/earth loop recall. Automatic storage of last number dialled. Loop disconnect and MF signalling. Microphone secrecy. PABX providing secondary proceed indication. Memory redial of up to ten numbers. Mixed mode dialling. Operation in absence of proceed indication. Network Services.

Any other usage will invalidate the approval of the apparatus if, as a result, it then ceases to conform to the standards against which approval was granted.

The base unit is intended for use when powered from the mains adaptor supplied, which has a rating of 8V at 400 mA and which conforms to BS415. Any other usage will invalidate the approval given to this apparatus if, as a result, it ceases to comply with BS415.

Call Security

Your Freestyle 320 Plus has its own digital security code that prevents other cordless phone owners from using your phone line. This ensures that you are charged only for calls using your phone.

However, all approved cordless phones use radio to communicate between the base and cordless handsets. It is therefore possible that your conversation could be overheard by other people on their cordless phones, or on ordinary radios that use the same radio frequencies.

As the problem applies equally to all similar cordless phones currently available in the UK, call privacy cannot be guaranteed. However, the security coding prevents unauthorised use of your line.

Technical information

Transmission frequencies

This cordless telephone has been designed to operate on radio frequencies which have been assigned to the exclusive use of cordless telephones. As the use of cordless telephones becomes more widespread, users may experience a reduction in the quality of service obtained from this apparatus.

Transmission frequencies of available channels:

Channel Base Unit Portable Unit

(MHz) (MHz)

1 31.0375 39.9375 2 31.0625 39.9625 3 31.0875 39.9875 4 31.1125 40.0125 5 31.1375 40.0375 6 31.1625 40.0625 7 31.1875 40.0875 8 31.2125 40.1125

Handset batteries

When fully charged and in good condition, the handset batteries will last for up to 5 hours in Talk mode or 48 hours in Standby mode.

Ringer Equivalence Number (REN)

Although you may have any number of sockets, it is important to limit the number of telephones and other items of apparatus connected to the line by those sockets, to ensure that each telephone will ring.

Every telephone or item of apparatus has a Ringer Equivalence Number (REN). In most cases a standard line should provide enough current for two or more telephones or items of apparatus if the RENs add up to no more than 4.

Freestyle 320 Plus has a REN of 1. Any telephone provided by BT may be assumed to have a REN of 1 unless otherwise stated on the base. Even where the number of telephones has been limited, there is no guarantee that the different types of telephone on the same line will ring.

Index

Additional features 20 Additional Plus handsets 25-27 Aerial, base unit 8-9 Aerial, handset 6 At a glance 1-2 Batteries, handset 29 Battery, base unit 6 Call Clarity 16 Call Divert 23 Call Minder 24 Call Return 22 Call security 16 Call Transfer 20 Call Waiting 23 Channel change 21 Charging the handset 8 Customer helpline 30 Dialling 12-13 Directory label 13 Emergency calls 28 Homepoint 4 Help 28-30 Inductive coupler 9 Intercom 17 Last number redial 13 Listen in at base unit 21 Low handset battery warning 28

Memory, storing numbers 14-15 Memory, checking 16 Memory, dialling 14-15 Memory, deleting 16 Network Services 22 On-hook dialling 12 Options button 18-19 Pause 15, 27 Power cable 7 Phone socket 6 Range indicator 12 Redial 13 Recall 19, 21 Receiving calls 12 Ringer equivalence number (REN) 32 Ringer volume at the base unit 19 Ringer on/off at the handset 18 Secrecy button 16 Select button 18-23 Service 30 Setting up 5 Stand, attaching base unit 6-7 Switchboard 24 Talk button 12 Technical information 31-32 Transfer 27 Wall mounting 9-11

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

503597

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

Offices in Europe, North America, Japan and Asia Pacific.

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.

© British Telecommunications plc 1997. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Thailand. Freestyle 320 Plus Issue 1 (9/97). Designed by The Art & Design Partnership Limited.

BT FREESTYLE 320 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual