BT Freestyle 310 User Manual

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BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

BT Freestyle 310

User Guide

Section

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Welcome…

to your BT Freestyle 310 Digital Cordless Telephone

Directory lets you store up to 100 names and numbers for

•

easy dialling.

The BT button provides quick access to a range of useful services,

•

including SMS text messages, Calls list and BT Services such as Helpdesk and Directory Enquiries.

Send and receive SMS text messages.

•

Caller Display lets you see who’s calling and your phone stores

•

details of the last 30 callers in a Calls list. Caller Display requires subscription.

Expandable system. You can have up to 5 GAP compatible

•

handsets registered to your BT Freestyle 310 base. Make internal calls between two handsets while a third is on an external call.

Change the wallpaper and colour of the screen on each handset.

•

Digital call clarity with up to 300m range outdoors and up to

•

50m indoors (in ideal conditions).

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Section

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your BT Freestyle 310 please contact the Helpdesk on 0870 240 3962 or email bt.helpdesk@vtecheurope.com.

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

Got everything?

• BT Freestyle 310 handset

• BT Freestyle 310 base

• 2 x AAA NiMH rechargeable batteries (already fitted)

• Mains power adaptor (item code 030648)

• Telephone line cord

If you have purchased a BT Freestyle 310 multiple pack you will also have the following items for each handset:

• BT Freestyle 310 additional handset

• BT Freestyle 310 charger

• 2 x AAA NiMH rechargeable batteries (already fitted)

• Mains power adaptor for charger (item code 030648)

In this guide

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up for multiple packs . . . . . . . . . . . . 8

Getting to know your phone

Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 9

Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Handset display icons . . . . . . . . . . . . . . . . . . 11

Navigating the menus . . . . . . . . . . . . . . . . . . 12

Handset menus . . . . . . . . . . . . . . . . . . . . . . . 13

Using the phone

Switch the handset power on/off . . . . . . . . . 14

Make an external call . . . . . . . . . . . . . . . . . . . 14

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 14

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 14

Earpiece volume. . . . . . . . . . . . . . . . . . . . . . . 15

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Make a call handsfree . . . . . . . . . . . . . . . . . . 15

Answer a call handsfree . . . . . . . . . . . . . . . . . 16

Switch to handsfree during a call . . . . . . . . . 16

Redial a number from the redial list . . . . . . . 16

Copy a number from the redial list to

the directory. . . . . . . . . . . . . . . . . . . . . . . . . . 17

Delete a redial number . . . . . . . . . . . . . . . . . 17

Delete all redial numbers . . . . . . . . . . . . . . . . 17

To lock/unlock the keypad. . . . . . . . . . . . . . . 18

Find handset. . . . . . . . . . . . . . . . . . . . . . . . . . 18

Ringer on/off . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the directory. . . . . . . . . . . . . . . . . . . . . 19

Store an entry. . . . . . . . . . . . . . . . . . . . . . . . . 19

Dial an entry . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Edit an entry . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 20

Delete all entries . . . . . . . . . . . . . . . . . . . . . . 20

Calls list

View new calls list entries . . . . . . . . . . . . . . . 21

Dial from the calls list. . . . . . . . . . . . . . . . . . . 21

View further call details . . . . . . . . . . . . . . . . . 22

Save entry to the directory . . . . . . . . . . . . . . 22

Delete a calls list entry . . . . . . . . . . . . . . . . . . 22

Delete entire calls list . . . . . . . . . . . . . . . . . . . 23

Info services

Open SMS menu . . . . . . . . . . . . . . . . . . . . . . 24

Open calls list menu. . . . . . . . . . . . . . . . . . . . 24

Replace pre-stored numbers in the

BT Services menu . . . . . . . . . . . . . . . . . . . . . . 25

Add additional entries . . . . . . . . . . . . . . . . . . 25

BT 118500 Directory Enquiries/Helpdesk . . 26

Call Divert on/off/check status . . . . . . . . . . . 26

Call Waiting on/off/check status . . . . . . . . . . 27

Answer a call waiting call. . . . . . . . . . . . . . . . 27

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

5In this guide

SMS text messages

Subscribe to the SMS service . . . . . . . . . . . . 28

Send/save text messages. . . . . . . . . . . . . . . . 29

Receiving and reading text messages . . . . . . 29

Reply to a text message . . . . . . . . . . . . . . . . . 30

Delete a text message . . . . . . . . . . . . . . . . . . 30

Call the sender’s phone number . . . . . . . . . . 31

Save the sender’s number in the directory. . 31 Send/edit/delete text messages in

the outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Message alert beep on/off . . . . . . . . . . . . . . 32

Add or change SMS Service Centre numbers . 33

Select a Send Service Centre number . . . . . . 34

Handset settings

Set wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . 35

Handset name . . . . . . . . . . . . . . . . . . . . . . . . 35

Display contrast . . . . . . . . . . . . . . . . . . . . . . . 36

Menu colour . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 37

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 37

Key beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Battery low . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Out of range warning. . . . . . . . . . . . . . . . . . . 39

Set CallMe. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Switch CallMe off . . . . . . . . . . . . . . . . . . . . . . 40

Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 40

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Reset settings . . . . . . . . . . . . . . . . . . . . . . . . . 41

Base settings

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 42

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 42

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Recall mode . . . . . . . . . . . . . . . . . . . . . . . . . . 43

PBX access . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Change PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Reset settings . . . . . . . . . . . . . . . . . . . . . . . . . 45

Set the date and time . . . . . . . . . . . . . . . . . . 46

Additional handset and bases

Registering additional handset . . . . . . . . . . . 47

Select a base. . . . . . . . . . . . . . . . . . . . . . . . . . 48

Deregister handset. . . . . . . . . . . . . . . . . . . . . 48

Call another handset . . . . . . . . . . . . . . . . . . . 49

Transfer a call to another handset. . . . . . . . . 49

Conference call. . . . . . . . . . . . . . . . . . . . . . . . 49

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

General information

Replacing the handset batteries . . . . . . . . . . 56

Connecting to a switchboard. . . . . . . . . . . . . 56

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Product disposal instructions . . . . . . . . . . . . 57

Technical information. . . . . . . . . . . . . . . . . . . 58

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Getting started

WARNING

Do not place your BT Freestyle 310 in the bathroom or other humid areas.

Handset range

The BT Freestyle 310 has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset.

Any obstruction between the base and handset will reduce the range significantly and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal s

The icon on your handset indicates when you are in range of the base. If you begin to move out of range, the icon will flash and the handset will beep.

. With the base indoors

trength

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Location

You need to place your BT Freestyle 310 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Freestyle 310 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Push the mains power cable into the socket on the underside of the base and

plug the other end of the adaptor into the

mains power wall socket and switch the power on.

IMPORTANT

Do not connect the telephone line until the handset is fully charged.

Only use the power and telephone cables supplied with the product. The base station must be plugged into the mains power socket at all times.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Mains power cable

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

7Getting started

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the base to charge for at least 16 hours. When the handset is fully charged, the battery icon on the display shows .

4. After 16 hours charging, plug one end of the telephone line cord into the socket on the underside of the base and the other end into the telephone wall socket.

Telephone line cord

Your BT Freestyle 310 is ready to use.

Battery low warning

If the symbol flashes in the display and you hear a warning beep every few seconds, you will need to recharge the handset before you can use it again.

During charging, the icon will scroll in the display.

Talk/Standby time

In ideal conditions, fully charged handset batteries should give up to 10 hours talk time or up to 100 hours standby time on a single charge. The base must remain plugged in to the mains and switched on at all times.

Note that new batteries do not reach full capacity until they have been in normal use for several days.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time. Running the batteries right down at least once a week will help them last as long as possible.

After charging your handset f first time, subsequent charging time is about 6–8 hours a day

Batteries and handset may become warm during charging. This is normal.

or the

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

8 Getting started

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Battery performance (continued)

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New batteries are available from the BT Freestyle 310 Helpdesk on 0870 240 3962. For instructions on how to install new batteries, see page 56.

Further help

If you experience any problems, please call the Helpdesk on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Setting up for multiple packs

If you have purchased a BT Freestyle 310 multiple pack, you will also need to follow the instructions shown below to prepare any additional handsets and chargers for use.

For each additional handset and charger:

1. Connect the power adaptor to the charger and switch on.

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries and charge for at least 16 hours.

Your BT Freestyle 310 additional handset comes pre-registered to the base. The handset number will be shown on the display.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Getting to know your phone

Handset buttons

From standby, press to open the

During a call, press t

earpiece or speaker volume, page 15.

During a call, press to switch secrecy

Press to switch calls to the loudspeaker,

From standby, press to open the

During a call, press to decrease the

earpiece or speaker volume, page 15.

Press to make or receive calls, page 14.

Press and hold to switch the handset

ringer on and off, page 18.

When entering text, switches between

upper and lower case letters.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Calls/Scroll up

calls list, page 21.

o increase the

Clr/Scroll left

on/off, page 15.

Handsfree

page 15.

Redial/Scroll down

redial list, page 16.

Talk

/✱

Option buttons

ess to select the options shown on

Pr the display above each button.

BT Services

Press to access SMS texts, Calls lists, and BT services, page 24.

Recall

For use with switchboards, page 43.

Directory/Scroll right

From standby, press to access the directory, page 19.

End call/Handset off

Press to end a call, page 14.

Press and hold to switch handset off, page 14.

o return to standby from a menu.

Press t

Press and hold to lock/unlock the keypad, page 18.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

10 Getting to know your phone

Base

Find

Press to ring the handset(s), to help you find it if it is missing, page 18.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Handset display icons

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

11Getting to know your phone

Displayed in standby mode.

Handset name

Date

Shows the date in day/month

format.

Handset number

Displayed in standby mode.

Time

Shows the time in hours and minutes.

Int Menu

Range

Steady Indicates good connection

Flashing Connection to the base is poor or lost

Handsfree

The loudspeaker is switched on

In use

Steady

Flashing Incoming call

Handset ringer off

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

A call is in progress

ecy

Secr

Secrecy switched on. Your caller cannot hear you.

Keypad lock on

ery level

Batt

Steady Shows current battery charge level

Scrolling Handset battery is charging

Flashing Batter

y charge is very low

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Int Menu

Handset 1

12.09 09:26

12 Getting to know your phone

Press the Menu option button, then use the navigation buttons.

Navigating the menus

Your BT Freestyle 310 has an easy to use menu system. Each menu leads to a list of options.

1. From the standby screen, press the open the main menu screen (shown on the next page), then use the navigation buttons to highlight the menu option you want. The currently selected menu is shown at the top of the screen, for example

2. Press the

OK option button to open the highlighted menu or

Info services

Back to return to the previous screen.

Once you have opened a menu, press the and buttons to scroll through the options displayed.

Use the and buttons to select the options displayed on the screen.

To exit or go back to the previous screen, press , or press

Back option (if available).

the

Press to return to standby.

If no buttons are pressed for 30 seconds, the display will automatically revert to standby.

Menu option button to

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Handset menus

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

13Getting to know your phone

SMS messages

Write message

Inbox

Outbox

SMS settings

Handset tones

Ringer

Warning tones

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Info services (currently selected)

SMS messages

Calls list

BT Services

Settings

Setup handset

up base

Set

e/Time

Dat

Deregister handset

Handset display

Wallpaper

Handset name

Contrast

Colour options

Backlight

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Using the phone

Call timer

Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.

Switch the handset power on/off

1. Press and hold then press Yes to confirm.

2. To switch handset back on, press and hold then press

to switch back on.

Make an external call

1. Press . The icon is displayed. Dial the telephone number.

Preparatory dialling

1. Enter the number first. If you make a mistake, press Del to delete the last digit. Press to dial.

End a call

1. Press or place the handset back on the base/charger.

Receive a call

Auto answer

If auto answer set to ON you can jus pick the handset up off the base to answer a call. If auto answer is set to OFF, you will need to press . Auto answer ON is the default setting.

When you receive a call, the phone rings and the icon flashes in the display. If you have subscribed to your network’s Caller Display service, the caller’s details will be displayed. See page 21 formore information.

1. If your handset is on the base, pick it up to answer the call. Or, if your handset is off the base, press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Earpiece volume

During a call, you can adjust the volume of the earpiece.

1. Press or to increase or decrease the volume. The display shows the volume level.

Secrecy

During a call, you can switch off the microphone so you can talk to someone nearby without your caller hearing.

1. During a call, press . The icon is displayed. Your caller cannot hear you.

2. Press again to resume your call.

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

15Using the phone

Make a call handsfree

1. Enter the number then press . The icon is displayed and you can hear your call being dialled over the loudspeaker.

During a handsfree call, press or

to change the volume.

2. Press to end the call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

16 Using the phone

If the number is stored in the directory and a name/number match is found, the name will be displayed instead.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Answer a call handsfree

1. When the phone rings, press to answer your call and put your caller on the loudspeaker.

Switch to handsfree during a call

1. Press to toggle between the loudspeaker and the earpiece.

2. Press to end the call.

Redial

The last 20 telephone numbers called are saved to a redial list. You can then select any of the numbers to redial, delete or copy to the phonebook.

Redial a number from the redial list

1. Press . The last number called is displayed.

2. Scroll or through the redial list to the number you want to redial.

3. Press to dial.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Copy a number from the redial list to the directory

1. Press . Scroll or through the redial list to the number you want to copy.

2. Press

Opt and scroll to

3. Enter the name then press

Save to dir

Save.

. Press OK.

4. Press to return to standby.

Delete a redial number

1. Press . Scroll or through the redial list to the number you want to delete.

2. Press

3. Press

Delete entry

OK then Ye s to confirm.

is highlighted.

Opt.

4. Press to return to standby.

If the directory is already full, the display will show You will need to delete a number in the phonebook first, see page 20.

Directory full

17Using the phone

Delete all redial numbers

1. Press .

2. Press

3. Press

Opt and scroll to

OK then Yes to confirm.

Delete list

4. Press to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

18 Using the phone

The icon will be displayed while the keypad lock is ON.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying it around.

To lock the keypad

1. Press and hold . The display shows

To unlock the keypad

1. Press and hold again. The display will return to standby.

Find handset

You can locate a missing handset by making it ring.

1. Press on the base. All handsets registered to the base will ring.

2. Press again to stop the ringing. Or, press any button on the handset.

Keypad locked

Ringer on/off

1. To turn the handset ringer off, press and hold . The icon will be displayed.

2. Press and hold to turn the ringer on again.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Using the directory

You can store up to 100 entries in the directory. Each entry contains a name and number. Names can be up to 15 characters long and numbers up to 24 digits.

Store an entry

1. Press to open the directory.

2. When storing the first entry:

Empty

The display shows

OK.

Press

. Press Opt.

When storing further entries: The first entry is displayed. Press

OK.

Press

3. Enter the phone number and press

4. Enter the name and press

Save.

Dial an entry

1. Press and scroll or to the entry you want to dial.

Or to search alphabetically, press the relevant keypad button, e.g. for ‘Tom’, press then scroll through the entries under T.

2. Press . The number is displayed and dialled.

New entry

Opt.

New entry

OK.

is displayed.

Entering names

When entering a name, the characters available for each key are displayed when the relevant button is pressed.

Use the keypad letters to enter names, e.g. to store TOM:

Press once to enter T.

three times t

Press

Press once to enter M.

Writing tips

Press Del to delete the last digit.

Press to enter a space.

Press to switch between upper and lower case letters and numbers.

Use , and to enter other punctuation characters.

Entering numbers

Make sure you enter the full telephone number including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number.

To enter a pause within a telephone number when storing a directory entry, press and hold and a P will be displayed.

o enter O.

19Using the phone

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

20 Using the phone

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Edit an entry

1. Press and scroll or to the entry you want to edit.

2. Press

Opt, scroll to

3. Change the number, then press

4. Change the name, then press

Edit entry

OK.

Save.

5. Press to return to standby.

Delete an entry

1. Press and scroll or to the entry you want to delete.

2. Press

3. Press

Opt, scroll to

Delete entry

Yes to confirm or No to cancel.

4. Press to return to standby.

Delete all entries

1. Press .

2. Press

3. Press

Opt, scroll to

Ye s to confirm or No to cancel.

Delete all

4. Press to return to standby.

and press OK.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Calls list

The calls list contains the details of your last 30 missed, or unanswered calls. You can then see the time and date of the call, dial numbers from the list, or copy them to the phonebook. If a call is received when the calls list is full, then the oldest entry will be deleted automatically.

The calls list uses Caller Display information. If you have subscribed to a Caller Display service, you will be able to see your caller’s details on your handset display (provided it is not withheld) prior to answering the call.

If your caller’s name and number are stored in the phonebook and a name/number match is found, you will see the caller’s name on the display instead.

View new calls list entries

When you have new, unanswered calls in the calls list the display will show

New calls

above the button.

Press or to open the calls list and view the new entries.

Dial from the calls list

1. From standby, press to open the calls list. Use the and buttons to scroll through the entries.

2. Press . The number is displayed and dialled.

and the calls icon will appear

IMPORTANT

To use Caller Display and make the most of the calls list feature you must first subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.

For more details on BT’s Calling Features, including BT Caller Display, call BT free on 0800 800 150.

For some incoming calls the caller information may not available and cannot therefore be displayed. In this case your BT Freestyle provides you with some explanatory information.

To ensure that the caller’s name is displayed, make sure you have stored the full number, including the dialling code in the phonebook.

If you experience any problems, please call the Helpline on

0870 240 3962 or email bt.helpdesk@vtecheurope.com

22 Calls list

See page 19 for more information on entering names.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

View further call details

1. Press , scroll and to the entry you want to view and

Opt.

press

2. Scroll to

Details

and press OK. The date and time of the call and the caller’s number are displayed. Press the previous menu level.

3. Press to return to standby.

Save entry to the directory

1. Press , scroll and to the entry you want to save and

Opt.

press

2. Scroll to

Save to dir.

3. Enter a name and press

and press OK.

Save. The entry is saved.

4. Press to return to standby.

Back to return

Delete a calls list entry

1. Press , scroll and to the entry you want to delete and press

Delete entry

3. Press

Opt.

is highlighted. Press OK.

Ye s to confirm or No to cancel.

4. Press to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Delete entire calls list

1. Press to open the calls list.

2. Scroll to

3. Press

Delete list

Ye s to confirm or No to cancel.

and press OK.

4. Press to return to standby.

23Calls list

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Info services

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

IMPORTANT

If you are not connected to the BT network, some of these services may not be available. Please contact your network provider.

For further information, see the BT Calling Features User Guide supplied when you subscribe to the services of your choice.

The BT Services list works in exactly the same way as the main name and number directory and can store up to 10 entries.

If you prefer, you can delete the pr stored entries and replace them with your own numbers. See page 19.

New stored numbers can also be added to the end of the list.

You can use the Info services menu or the button to provide quick access to a range of pre-stored BT Calling Features and also as an alternative way to access the SMS and Calls list menus.

Open SMS menu

Press then press OK. For full details on sending and receiving SMS text messages, see page 28.

Open calls list menu

Press , scroll to on using the calls list see page 21.

BT Services

• BT Freestyle Helpdesk

• BT Directory Enquiries

• Call Divert On

• Call Divert Off

• Check Divert

• Call Waiting On

• Call Waiting Off

• Check Call Waiting

Calls list

and press OK. For full details

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Replace pre-stored numbers in the BT Services menu

1. Press (or press Menu then OK).

2. Scroll to

BT services

and press OK.

3. Scroll and to the entry you want to replace and press

4. Display highlights

5. Press

Del to delete the number and use the keypad to enter

the new number. Press

6. Press

Del to delete the name and use the keypad to enter the

new name. Press

Edit entry

Save.

. Press OK.

OK.

Add additional entries

There are two empty entries in the BT Services list that can be allocated additional names and numbers.

1. Press (or press

2. Scroll to

Edit entry

4. Use the keypad to enter a number and press

5. Use the keypad to enter a name and press

Menu then OK).

BT services

and press Opt.

is highlighted, press OK.

OK.

Save.

6. Press .

25Info services

Opt.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

26 Info services

Call Diversion services may allow other divert options. Check with your network provider for details.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

BT 118 500 Directory Enquiries/Helpdesk

1. Press (or press Menu then OK).

2. Scroll to

Dir enquiries

3. enquiries or scroll to Freestyle Helpdesk.

BT services

is highlighted. Press to dial BT directory

and press OK.

Helpdesk

Call Divert

Call Divert lets you divert incoming calls to another number where you can be reached. You can set a number and switch the service on or off.

Call Divert on/off/check status

1. Press (or press Menu then OK).

2. Scroll to

3. Scroll and to

divert

4. Press to dial the pre-stored code and listen to the announcement.

BT services

and press OK.

Divert on, Divert off

and press to dial the BT

Check

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Call Waiting

Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset.

Call Waiting on/off/check status

1. Press (or press Menu then OK).

2. Scroll to

BT services

3. Scroll and to

call wait

and press OK.

4. Press to dial the pre-stored code and listen to the announcement.

Answer a call waiting call

During a call, you hear the call waiting signal, press . Your first caller is put on hold and you are connected to your second caller.

1. Press to toggle between the two callers.

2. Press to hang up the current call.

and press OK.

Call wait on,Call wait off

27Info services

Providing you have a Caller Display service, the screen will show the caller’s details.

Check

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

SMS text messages

SMS stands for Short Messaging Service

IMPORTANT

You must subscribe to your Network Provider’s Caller Display service so that you can use SMS text messaging. A quarterly fee may be payable, please contact your network provider for more details.

When you are using SMS text messaging you must not withhold your telephone number or the service will not allow you to connect.

You may also send messages to landline phones that are NOT SMS compatible. Messages to non-compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message deliver, abbreviations etc should be used sparingly.

Welcome to the BT SMS Service on your BT Freestyle 310. The service is provided by BT.

Your BT Freestyle 310 can send and receive SMS messages from participating mobile networks and compatible landline telephones in the UK.

The fixed line SMS service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: www.bt.com/terms/tor.htm

Subscribe to the SMS service

When you send your first SMS text message from your BT Freestyle 310 you will automatically be registered for the service.

On receipt of your first SMS through the service, the system will send you a welcome SMS message back.

You may also register by sending the word ‘Register’ to 00000 upon which you will receive a confirmation message.

Cost of the fixed line service

There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a SMS text message (prices depend upon your current call package).

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Send/save text messages

1. Press Menu, scroll left to SMS messages menu and press OK.

Write message

3. The display shows message using the keypad. When you have finished press

4. The display shows want to send the message to and press

Opt to send to a number in the calls list or redial list.

Press

is highlighted. Press OK.

Enter message

Number:

. Begin typing your

.Enter the phone number you

OK.

OK. Alternatively:

Or, press to send to a number in stored in the directory.

Send message

Or, scroll to

is highlighted. Press OK to send the message.

Save message

and press OK to save the

message in the outbox for sending later (see page 31).

Receiving and reading text messages

When you receive new text messages, you will hear the message alert beep and the display will show

New message

Also, when you have new messages the message icon will appear above the button. Pressing the button will take you directly to the inbox where you can read your new messages. Alternatively:

1. Press

Menu, scroll left to SMS messages menu and press OK.

SMS messages menu

Entering text

Use the keypad to enter characters. When you pr keypad, the characters available are shown at the bottom of the display. Press the button repeatedly to move through the characters shown.

For example, press twice to enter Press

If the next character you want to enter is on the same button, wait for the cursor to move right.

Writing tips

If you make a mistake, use and to move left and right through the message and press Del to delete char

Press to enter a space.

Press to switch between upper and lower case letters and numbers.

Use , and to enter other punctuation characters.

If you have mor all handsets use the same inbox and outbox.

ess a button on the

once to enter

acters.

e than one handset,

29SMS text messages

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

30 SMS text messages

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

If you include the sender’s message, the text will be inserted at the beginning of your message. You can then edit it as normal.

2. Scroll to

Inbox

and press OK.

3. Scroll or , if required, to the message you want to read first and press

Read.

4. Press Back to return to the inbox.

Reply to a text message

1. When reading a text message, press Opt.

3. To use the sender’s message in your reply, press

is highlighted. Press OK.

Ye s . Or, press

No to start with a blank message.

4. Enter your message and press

Send.

Delete a text message

1. Press Menu, scroll left to SMS messages menu and press OK.

2. Scroll to

Inbox

Outbox

and press OK.

3. Scroll or to the message you want to delete and

Opt.

press

4. Scroll to

5. Press

Delete message

Yes

to confirm or Noto cancel.

and press OK.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Call the sender’s phone number

1. Press Menu, scroll left to SMS messages menu and press OK.

2. Scroll to

3. Scroll or to the message you want and press

4. Scroll to

Inbox

and press OK.

Call number

Opt.

and press OK.

Save the sender’s number in the directory

1. Press Menu, scroll left to SMS messages menu and press OK.

2. Scroll to

3. Scroll or to the message you want and press

4. Scroll to

5. Enter the name and press

Inbox

and press OK.

Save to dir.

Opt.

and press OK.

Save.

6. Press to return to standby.

31SMS text messages

Send/edit/delete text messages in the outbox

1. Press Menu, scroll left to SMS messages menu and press OK.

2. Scroll to

Outbox

and press OK.

3. Scroll or to the message you want.

4. Press

Read to read the message or press Opt and scroll or

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Messages in the outbox are labelled according to their status. For example,

Saved msg

Msg failed

or message that failed to be sent.

es a saved message

indicat

which indicates a

32 SMS text messages

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Press to exit the menu and return to standby at any time.

to choose from:

Send message

Press OK to view the phone number, then either OK to send or

Del to edit.

Edit message

Press OK to edit the message and phone number.

Delete message

Press OK, then Ye s to confirm or No to cancel.

Message alert beep on/off

When you have new messages, your handset will beep. The default setting is on. You can switch the setting off.

1. Press

2. Scroll to

3. Scroll to

4. Scroll or to select

Menu, scroll left to SMS messages menu and press OK.

SMS settings

New msg alert

and press OK.

Off

. Press OK.

5. Press to to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

SMS Service Centre numbers

To send and receive SMS text messages you need the telephone number of your Network’s SMS Centre.

If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to re-enter them in order for your SMS Service to work.

Send SMS Service number is: 1470P17094009.

The

Receive SMS Service number is: 0800587529.

The

Adding or changing SMS Service Centre numbers

Your BT Freestyle 310 is pre-set to send using Service Centre 1 and receive using Service Centre 2.

1. Press

2. Scroll to

4. Scroll or to select the centre you want and press OK.

5. Enter the service centre number you want and press OK.

6. Press to return to standby.

Menu, scroll left to SMS messages menu and press OK.

SMS settings

Service centre

is highlighted. Press OK.

and press OK.

33SMS text messages

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

34 SMS text messages

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Select a Send Service Centre number

If you have entered additional Service Centre numbers, you can choose which send Service centre you want to use. Your BT Freestyle 310 is pre-set to send using Service Centre 1 and receive using Service Centre 2.

1. Press

2. Scroll to

3. Scroll to

Menu, scroll left to SMS messages menu and press OK.

SMS settings

Send service

and press OK.

. Press OK.

4. Scroll or to service centre you want and press

5. Press to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Handset settings

Handset display

Set wallpaper

Choose from 8 different wallpaper patterns for your handset display, or remove the wallpaper.

1. Press

3. Scroll or through the options and press

4. Press to return to standby.

1. Press

2. Scroll to

3. Press to delete the current name. Then enter a new name

4. Press to return to standby.

Menu. Scroll right to Handset display menu and press OK.

Wallpaper

Handset name

You can give your handset a personalised name if you are using more than one handset.

using the keypad and press

is highlighted. Press OK.

OK to confirm.

Menu. Scroll right to Handset display menu and press OK.

Handset name

and press OK.

Save.

The maximum number of characters is 13.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Handset settings

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Display contrast

1. Press Menu. Scroll right to Handset display menu and press OK.

2. Scroll to

Contrast

and press OK.

3. Press or to select the contrast level you want, then

OK.

press

4. Press to return to standby.

Menu colour

1. Press Menu. Scroll right to Handset display menu and press OK.

2. Scroll to

Colour options

and press OK.

3. Press or to select the colour you want: blue, pink, green, yellow, purple or amber. Then press

4. Press to return to standby.

OK.

Backlight

Select between Always Off, Always On or On for 10 Minutes.

1. Press

2. Scroll to

3. Press or to the setting you want, then press

Menu. Scroll right to Handset display menu and press OK.

Backlight

and press OK.

OK.

4. Press to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Handset tones

Ringer melody

1. Press Menu. Scroll to Handset tones menu and press OK.

Ringer

3. Scroll to

4. Scroll or through the melody options and press

5. Press to return to standby.

1. Press Menu. Scroll to Handset tones menu and press OK.

3. Press

4. Scroll or to the ringer volume you want and press

5. Press to return to standby.

is highlighted. Press OK.

Ring melody

and press OK. The first ringer

melody is displayed and a sample played.

select the melody you want.

Ringer volume

Ringer

is highlighted. Press OK.

OK again to select

Ring volume

OK to

OK.

Handset settings

There are 14 handset ringer melodies.

You will hear a sample ring on each button press.

There are 5 volume levels and Off.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

38 Handset settings

Default setting is ON.

If you switch the handset key tones off, you will not hear any confirmation tones when altering settings.

Default setting is ON.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Warning tones

Key beeps

Every time you press a button on your BT Freestyle 310 you hear a beep. You can switch these beeps off.

1. Press

2. Scroll to

3. Scroll or to highlight

4. Press to return to standby.

1. Press

2. Scroll to

3. Scroll to

4. Scroll or to highlight

5. Press to return to standby.

Menu. Scroll to Handset tones menu and press OK.

select

Warning tones

Key beep

and press OK. Press OK again to

the option highlighted.

Battery low

When your battery needs recharging, youwill hear a regular beep.

Menu. Scroll to Handset tones menu and press OK.

Warning tones

Battery low

and press OK.

the option highlighted.

Off

, then press OK to select

Off

, then press OK to select

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Out of range warning

A warning beep will sound when the handset signal is going out of range.

1. Press

2. Scroll to

3. Scroll to

4. Scroll or to highlight

5. Press to return to standby.

Menu. Scroll to Handset tones menu and press OK.

Warning tones

Out of range

the option highlighted.

and press OK.

Off

, then press OK to select

CallMe

You can set your BT Freestyle 310 to call you if you need to be contacted urgently when away from home. By setting CallMe and entering your mobile or an alternative contact number your BT Freestyle 310 will dial the number when any button (except the Opt button) is pressed.

39Handset settings

Default setting is ON.

Set CallMe

1. Press Menu. Scroll to Settings menu and press OK.

Setup handset

CallMe

is highlighted. Press OK.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

is highlighted. Press OK.

40 Handset settings

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

4. Enter the 4-digit PIN (default = 0000). Press OK.

CallMe on

6. Enter the full number of the phone where you can be reached and press

Switch CallMe off

1. The display shows

2. Scroll or to highlight

is highlighted. Press OK.

OK. The display shows

CallMe

. Press Opt.

CallMe off

CallMe

Auto answer

With Auto answer switched on, you can answer calls by lifting the handset from the base or charger. With Auto answer off, you will always have to press to answer a call.

1. Press

3. Scroll to

4. Scroll or to highlight

5. Press to return to standby.

Menu. Scroll to Settings menu and press OK.

Setup handset

is highlighted. Press OK.

Auto answer

and press OK.

Off

, then press OK.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Reset settings

This will restore your handset settings to the original, factory defaults.

1. Press

3. Scroll to

4. Press

5. Press to return to standby.

Menu. Scroll to Settings menu and press OK.

Setup handset

is highlighted. Press OK.

Reset settings

and press OK.

Ye s to confirm or No to cancel.

41Handset settings

WARNING

If you reset your handset, you will lose all directory and calls list entries as well as all SMS texts.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Base settings

There are 5 volume levels and Off.

There are 5 base ringer melodies.

You will hear a sample as each melody is highlighted.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Ringer volume

1. Press Menu. Scroll to Settings menu and press OK.

2. Scroll to

Ringer

Ringer volume

5. Scroll or to the volume level or off, then press

6. Press to return to standby.

Ringer melody

1. Press Menu. Scroll to Settings menu and press OK.

2. Scroll to

Ringer

4. Scroll to

5. Scroll or to the melody you want and press

6. Press to return to standby.

Setup base

is highlighted. Press OK.

Setup base

is highlighted. Press OK.

Ring melody

and press OK.

OK.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Dial mode

Your BT Freestyle 310 is pre-set to Tone (DTMF) dialing. If required, you can change this setting to Pulse dialing.

1. Press

2. Scroll to

3. Scroll to

4. Scroll or to highlight

Menu. Scroll to Settings menu and press OK.

Setup base

Dial mode

and press OK.

Tone

Pulse

, then press OK.

5. Press to return to standby.

Recall mode

The (Recall) button is used with some network and PBX switchboard services.

1. Press

2. Scroll to

3. Scroll to

4. Scroll or to highlight

Menu. Scroll to Settings menu and press OK.

Setup base

Recall mode

and press OK.

Timed break

press

OK.

Earth

5. Press to return to standby.

43Base settings

IMPORTANT

You should only change this setting if advised to do so.

IMPORTANT

You should only change this setting if advised to do so.

, then

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

44 Base settings

If you change your PIN, please keep a note of it somewhere safe. There is a space on page 59 where you can writ it down.

For security when you enter each digit of the PIN code it will be displayed as an

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

PBX access

If your switchboard requires a pause after the access code for an outside line, you can program your BT Freestyle 310 to automatically enter the pause. All the numbers in your directory or entered into the keypad will need to prefixed with the access code, e.g. 901977592222.

1. Press

2. Scroll to

3. Scroll to

Menu. Scroll to Settings menu and press OK.

Setup base

PBX access

and press OK.

4. Enter the access number and press

5. Press to return to standby.

Change PIN

Your BT Freestyle 310 has a security PIN code which you will need to enter when changing some of the base settings. The default setting is

0000. You may want to change this

to prevent unauthorised changes to your settings.

1. Press

2. Scroll to

3. Scroll to

Menu. Scroll to Settings menu and press OK.

Setup base

Change PIN

and press OK.

4. Enter the current 4 digit PIN code and press

OK.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

5. Enter the new 4 digit code you want and press OK.

6. Enter the new code again and press

OK.

7. Press to return to standby.

Reset settings

This will reset your BT Freestyle 310 to its original settings.

1. Press

2. Scroll to

3. Scroll to

4. Press

5. Enter the PIN number (default = 0000) and press

6. Press to return to standby.

Menu. Scroll to Settings menu and press OK.

Setup base

Reset settings

and press OK.

Yes to confirm or No to cancel.

OK.

WARNING

You will lose entries stored in the phonebook, calls list and redial list. Ringer melody and volume will also return to default settings.

45Base settings

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

46 Base settings

If you have subscribed to a Caller Display service, the date and time will be automatically set when you receive your first call.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Set the date and time

1. Press Menu. Scroll to Settings menu and press OK.

2. Scroll to

Date/Time

3. Enter the date using the format (DD/MM/YY) and press

4. Enter the time using the format (HH/MM) and press

5. Press to return to standby.

and press OK.

OK.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Additional handset and bases

Up to 5 handsets can be registered and operated from a BT Freestyle 310 base. This allows you to hold internal calls even while another handset is making an external call. Each handset can be registered to up to four bases.

Registering additional handset

If you buy new handsets to use with your BT Freestyle 310 they will have to be registered with the base before you can use them. You can register up to 5 GAP compatible handsets to one BT Freestyle 310 base.

At the handset:

1. Press

2. Scroll to

Menu. Scroll to Settings menu and press OK.

and press OK.

3. Scroll or to select the base you want to register to and

OK.

press

4. Enter the PIN number of the base and press shows

Search base

OK. The display

At the base:

Press and hold the button for about 10 seconds until the base beeps.

When the base is found, the handset is automatically assigned the next available number.

If you have purchased a BT Freestyle 310 multipack, your additional handsets are already registered.

The default base PIN is 0000.

For increased security, digits entered will appear as

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

48 Additional handsets and bases

The base currently in use is highlighted

with an

The default base PIN is 0000.

For increased security, digits entered will appear as

Select a base

If your handset is registered to more than one base, you can choose the base you want to use.

1. Press

3. Scroll to

Menu. Scroll to Settings menu and press OK.

Setup handset

is highlighted, press OK.

Base selection

and press OK.

4. All bases the handset is registered to are listed. Scroll or to the base you want and press

OK.

5. Press to return to standby.

Deregister handset

1. Press Menu. Scroll to Settings menu and press OK.

2. Scroll to

Deregister h/set

3. Enter the base PIN and press

and press OK.

OK.

4. Scroll or to select handset you want to de-register.

The handset you are using is indicated. Press

5. Press

Ye s to confirm or No to cancel.

OK.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Internal calls

If you have more than one handset registered to your base, you can make internal calls and transfer calls between handsets.

Call another handset

1. Press Int. Display shows available handsets.

2. Scroll or to the handset you want to call and press

3. Press to end the call.

Transfer a call to another handset

1. During an external call, press Int. Your caller is put on hold.

2. Scroll or to select the handset you want to transfer the call to and press

3. When the other handset answers, you can announce the caller. Press

Swtch then to transfer the call.

OK.

49Additional handsets and bases

Conference call

1. During an external call, press Int. Your caller is put on hold.

2. Scroll or to select the handset you want to invite and

OK.

press

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

50 Additional handsets and bases

3. When the other handset answers press Conf to begin the 3-way conference call.

Swtch to talk to each caller separately.

Press

4. Press to end the call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Help

Many common problems are caused by the telephone and power cables being incorrectly connected, or the power being switched off. Please check that your BT Freestyle 310 has been correctly set up, see page 6, before contacting the helpdesk.

Customer Helpdesk

If you are still experiencing difficulties please call the BT Freestyle Helpdesk on

0870 240 3962 or email bt.helpdesk@vtecheurope.com

Phone does not work

Have you installed the batteries correctly?

•

See page 56. Check that the mains power is correctly

•

connected.

No dial tone

Is the telephone cord of the base plugged

•

into the phone socket? Check that the mains power is correctly

•

connected. Only use the telephone cord supplied with

•

the phone.

Cannot dial out or receive calls

Check that the mains power is correctly

•

connected. The batteries may need recharging.

•

Has there been a power cut? If so, place the

•

handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again. Check that the telephone line is working

•

correctly and that you have a dial tone. Try disconnecting the line cord, then reconnect it and try again.

You have a dial tone, but the phone will not dial out

You may need to change the dial mode from

•

tone to pulse, see page 43. If you are connected to a switchboard, check

•

whether you need to dial an access code.

Handset does not ring

The ringer volume may be switched off, see

•

page 37. Check that the mains power is correctly

•

connected. Make sure the handset is registered to the

•

base, see page 47.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

52 Help

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

No display

The batteries may be flat, dead or incorrectly

•

inserted. Recharge or replace the batteries.

•

icon flashes

Is the handset registered correctly to the

•

base, see page 47. Check that the mains power is correctly

•

connected. Check that the handset is within range of

•

the base.

icon flashes

The batteries are low, place the handset on

•

the base/charger to recharge.

icon not scrolling

Try cleaning the charging contacts.

•

Check that the mains power is correctly

•

connected.

You hear the busy tone when you press

Make sure the handset is in range of the base.

•

Another handset registered to your BT

•

Freestyle 310 base may be on the line.

No Caller Display number/name displayed

Have you subscribed to a Caller Display

•

service from your network provider?

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

The caller may have withheld their number.

•

An exact name/number match was not

•

found in your phonebook. Check that you have stored the full STD dialling code.

Cannot register a handset to a base

You can register a total of 5 handsets to your

•

BT Freestyle 310 base and you can register your BT Freestyle 310 handset to up to 4 bases. Check that you have not exceeded the limits. Check that you have entered the correct PIN

•

number (default PIN 0000). Check that you are at least one metre away

•

from other electrical equipment to avoid interference when registering.

Buzzing noise on my phone or on other electrical equipment nearby

Sometimes your BT Freestyle 310 can

•

interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Freestyle 310 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

53Help

Possible problems with text messaging

Text messages cannot be sent and screen displays Message Sending Failed

The base station power supply or telephone

•

line cord might not be properly connected. Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket. There might be a fault on the line. Check

•

your telephone line is working properly. You might have deleted the server number in

•

error. See page 33 for instructions on how to enter the number.

Cannot send text

Check service centre number is correct

•

including 1470P prefix (this is for BT lines. If you have another network provider please check the prefix number with them). In order to send and receive text messages you must not withhold your number. If you normally withhold your number the 1470 prefix presents your number for you.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Cannot receive text

You will not be able to receive text messages

•

until you have first sent a message. The first message sent registers you with the text service. More than one text messaging product is

•

plugged into the line. Remove other products. Check service centre number is correct.

•

Ensure you have subscribed to a Caller

•

Display service and that it is active. You can check this by noting if your phone displays your caller’s number when you receive an incoming call. If you are using personal user areas please

•

ensure you have given people your user area number and that they are entering it to the end of your telephone number when sending you a text message.

Text has previously been sent and received but you are now only receiving voice spoken text messages, from number 0845 6021111.

This may be due to your line being

•

de-registered at the text service centre. All you need to do is text RESET and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line. Messages sent to 00000 are free.

54 Help

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Further help for text queries on BT lines

BT Residential customers – call 151, choose

•

option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. BT Business Customers – call 152, choose

•

option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. For other telephone service providers please

•

contact their customer services.

Other functions available from the text messaging service

By sending the following commands to the BT text self-administration facility you can control functions and capabilities in your text phone and the way messages are handled.

1. Press

3. Use the keypad to enter in the following

Menu, scroll left to SMS messages

menu and press OK.

Write message

commands (depending upon what you want to do):

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

is displayed. Press OK.

✱ 1 # Opt out from receiving voice text

messages.

# 1 # Turns off the opt out option.

✱ 2 ✱ Turns on permanent voice text

message delivery to your phone. All incoming text is delivered as voice text.

# 2 # Turns off permanent voice text

message delivery.

OK.

4. Press

5. Enter 00000 and press

Send message

6. The display shows

If you are sending a message from a fixed line phone to another fixed line phone

✱ 3 # Forces a message you send to be

delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text. This command is inserted at the start of the message and applies only to that message, e.g. * 3 # ‘Hello I will be home late’.

OK.

is highlighted. Press OK.

Message transfer

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

If you are sending a message from a fixed line phone and require a status report

✱ 3 # Will allow a status report to be sent

back to you when you have sent a message to confirm delivery.

✱ 0 # at the start of your text message.

Write the message and send it. You will receive a reply text back to your phone giving the status report for that message.

You keep hearing an error beep

You have pressed the wrong button in a

•

sequence. Check the prompts in the display or refer to instructions in this user guide.

55Help

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

General information

IMPORTANT

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Replacing the handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

1. Push the battery compartment cover in the direction the arrow shows and lift off.

2. Take out the old batteries and replace with 2 new AAA NiMH batteries.

3. Push the battery compartment cover back on until it clicks into place.

New batt

eries should be rechargeable: Nickel Metal

Hydride (NiMH), size AAA, capacity 750mAh.

Spar

e rechargeable batteries are available from the

BT Freestyle Helpdesk 0870 605 8047.

WARNING

Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary domestic refuse. BT accepts no responsibility for damage caused to your BT Freestyle 310 by using any other types of batteries.

Connecting to a switchboard

Switchboard compatibility

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your network service provider.

Dialling mode

Your BT Freestyle 310 is set to tone dialling. Some switchboards may require pulse dialling. To change the dialling mode, see Dial mode on page 43.

Further base settings relating to switchboard compatibility can also be found on pages 43 & 44.

Safety

• Only use the power supply included with the product.

Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the mains power supply is 030648. If you have purchased a multiple pack the item code for the charger mains power supply is 030648.

• Use only the approved rechargeable batteries

supplied. Spare rechargeable batteries are available from the BT Freestyle Helpdesk on 0870 240 3962.

• Do not open the handset (except to replace the

handset batteries) or the base. This could expose you to high voltages or other risks. Contact the Helpdesk on 0870 240 3962 for all repairs.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

57General information

• If the keypad lock is switched on, it is possible to

make calls to the emergency numbers (999/112).

• Radio signal transmitted between the handset and

base may cause interference to hearing aids.

• It is recommended that advice from a qualified expert

be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker

fitted you check with a medical expert before using this product.

• Your product may interfere with other electrical

equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

• Never dispose of batteries in a fire. There is a serious

risk of explosion and/or the release of toxic chemicals.

Cleaning

Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The handset may become warm when the batteries

are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

• Do not stand your product on carpets or other

surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

• Do not submerge any part of your product in water

and do not use it in damp or humid conditions, such as bathr

ooms.

• Do not expose your product to fire, explosive or other

hazardous conditions.

• There is a slight chance your phone could be

damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

58 General information

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line.

Your BT Freestyle 310 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Any additional handsets and chargers that you register have a REN of 0.

R&TTE Directive

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

The Declaration of Conformance for the BT Freestyle 310 is available from the Helpdesk on 0870 240 3962 or bt.helpdesk@vtecheurope.com

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Guarantee

Your BT Freestyle 310 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Freestyle 310, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship of materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur

within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent as

instructed.

• This guarantee does not cover any faults or defects

caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please read the Help section beginning on page 51 or contact the Helpdesk on 0870 240 3962 or email bt.helpdesk@vtecheurope.com for assistance. In the unlikely event of a defect occurring, please follow the Helpdesk’s instructions for replacement or repair.

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

59General information

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.

We recommend that you contact BT’s approved repair agent Helpdesk Solutions on 0870 204 5029 or a local qualified repairer.

Returning your product

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. Please note that we cannot take responsibility for goods damaged in transit. Please obtain and keep proof of posting from the Post Office or other carrier.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your base PIN here:

[ / / / ]

(See page 44 for more information)

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 310 – Issue 2 – Edition 01 – 08.01.06 – 7971

Ofﬁces worldwide

The services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Designed and produced by The Art & Design Partnership Ltd. Printed in China

BT Freestyle 310 (01/07) Issue 2 Ed1

BT Freestyle 310 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual