BT Freestyle 255 User Manual

BT Freestyle 225

User Guide

Welcome…

to your BT Freestyle 225
digital cordless telephone
and answering machine

Digital call clarity with up to 300m range outdoors and up to

•

50m indoors (in ideal conditions).

• Directory – lets you store up to 30 names and numbers for
easy dialling.

• Caller Display - lets you see who’s calling and your phone stores
details of the last 10 callers in a Calls list.

• Digital answering machine with up to 15 minutes recording time.

• Play, repeat and delete your messages from almost any
other phone.

equires subscription to a Caller Display service. A quarterly fee may be payable.

R

1

1

Section

This User Guide provides you with all the
information you need to get the most
from your phone.

You must first set up your phone before
you can use it. This doesn’t take long as it
is easy to do. Just follow the simple
instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Freestyle
225, contact the Helpline on 0870 240 3962 or email
[e-mail]

Hearing aid?

Please note that the BT Freestyle 225 works by sending radio
signals between the base and handset. These signals may
interfere with some hearing aids, causing a humming noise.

Got everything?

• BT Freestyle 225 handset

• BT Freestyle 225 answering
machine base

• 2 x NiMH AAA rechargeable batteries
(already fitted)

• Battery compartment cover

• Mains power adaptor

• Telephone line cord

If you have purchased a B
225 multiple pack you will also have
the following for each handset:

• BT Freestyle 225 handset

• BT Freestyle 225 charger

• Battery compartment cover

• 2 x AAA NiMH rechargeable batteries
(already fitted)

• Mains power adaptor
(for the charger)

T Freestyle

In this guide

4

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Set the day and time . . . . . . . . . . . . . . . . . . . 8

Setting up the charger . . . . . . . . . . . . . . . . . . 9

Getting to know your phone

Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Handset display icons . . . . . . . . . . . . . . . . . . 12

Base & Charger. . . . . . . . . . . . . . . . . . . . . . . . 13

Navigating the menus . . . . . . . . . . . . . . . . . . 14

Handset menu map . . . . . . . . . . . . . . . . . . . . 15

Using the phone

Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 16

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Make a call in handsfree . . . . . . . . . . . . . . . . 17

Answer a call in handsfree. . . . . . . . . . . . . . . 18

Switch to handsfree during a call . . . . . . . . . 18

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

To copy a redial number to the directory . . . 19

To delete a number from the redial list. . . . . 20

To delete the entire redial list . . . . . . . . . . . . 20

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Ringer volume on/off . . . . . . . . . . . . . . . . . . 21

Find the handset(s) . . . . . . . . . . . . . . . . . . . . 21

Making internal calls . . . . . . . . . . . . . . . . . . . 22

Receiving internal calls . . . . . . . . . . . . . . . . . 22

Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 22

3-Way conference calls . . . . . . . . . . . . . . . . . 23

Directory

Store a number. . . . . . . . . . . . . . . . . . . . . . . . 24

Entering names . . . . . . . . . . . . . . . . . . . . . . . 24

Character map . . . . . . . . . . . . . . . . . . . . . . . . 25

Dial/view a number . . . . . . . .. . . . . . .. . . . . 26

Edit a directory entry . . . . . . . . . . . . . . . . . . . 26

Delete a directory entry. . . . . . . . . . . . . . . . . 27

Handset settings

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 28

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 28

Handset tones on/off. . . . . . . . . . . . . . . . . . . 29

Handset name . . . . . . . . . . . . . . . . . . . . . . . . 30

Registering handsets . . . . . . . . . . . . . . . . . . . 30

De-registering a handset. . . . . . . . . . . . . . . . 31

Restore default settings. . . . . . . . . . . . . . . . . 31

Default settings . . . . . . . . . . . . . . . . . . . . . . . 32

Base settings

Change PIN code . . . . . . . . . . . . . . . . . . . . . . 33

Mailbox number. . . . . . . . . . . . . . . . . . . . . . . 33

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

5In this guide

Restore default settings. . . . . . . . . . . . . . . . . 35

Default settings . . . . . . . . . . . . . . . . . . . . . . . 35

Caller Display

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

View/dial a number . . . . . . . . . . . . . . . . . . . . 36

To copy a Calls list number to the directory . 37

Delete a number. . . . . . . . . . . . . . . . . . . . . . . 37

Delete the entire Calls list . . . . . . . . . . . . . . . 38

BT Calling Features

BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 39

BT Directory Enquiries . . . . . . . . . . . . . . . . . . 39

Call Divert On . . . . . . . . . . . . . . . . . . . . . . . . . 40

Call Divert Off. . . . . . . . . . . . . . . . . . . . . . . . . 40

Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Call Waiting On. . . . . . .. . . . . . .. . . . . . .. . . 40

Call Waiting Off . . . . . . . . . . . . . . . . . . . . . . . 41

Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 41

Add/edit a service . . . . . . . . . . . . . . . . . . . . . 42

Delete a service . . . . . . . . . . . . . . . . . . . . . . . 42

Answering machine

Switch on/off . . . . . . . . . . . . . . . . . . . . . . . . . 43

Outgoing messages . . . . . . . . . . . . . . . . . . . . 44

Answer and Record . . . . . . . . . . . . . . . . . . . . 44

Answer only . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Select answer mode . . . . . . . . . . . . . . . . . . . . 45

Record your own outgoing message . . . . . . 45

Play/check outgoing message. . . . . . . . . . . . 46

Reinstate pre-recorded outgoing messages 46

Playing messages . . . . . . . . . . . . . . . . . . . . . . 47

Adjust volume for message playback . . . . . . 48

Delete all old messages . . . . . . . . . . . . . . . . . 48

Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 49

Remote access . . . . . . . . . . . . . . . . . . . . . . . . 49

Change security PIN code . . . . . . . . . . . . . . . 50

Switch answering machine on. . . . . . . . . . . . 50

Check for messages . . . . . . . .. . . . . . .. . . . . 51

Remote access commands. . . . . . .. . . . . . .. 51

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Environmental . . . . . . . . . . . . . . . . . . . . . . . . 54

Product disposal instructions . . . . . . . . . . . . 55

Switchboard compatibility. . . . . . . . . . . . . . . 55

Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 55

Recall (R). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

How many telephones can you have? . . . . . 57

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Getting started

6

WARNING

Do not place your BT Freestyle 225 in
the bathroom or other humid areas.

Handset range

The BT Freestyle 225 has a range of
300 metres outdoors when there is a
clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range significantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres. Thick
stone walls can severely affect the
range.

Signal strength

The symbol on your handset screen
indicates when you are in range. When
you are out of range, the symbol
flashes, and the screen displays
Searching. You should move closer t
the base if this happens to ensure the
full functionality of your phone.

IMPORTANT

Do not connect the telephone line
until at least one of the handsets is
fully charged.

The base station must be plugged into
the mains power at all times.

Location

You need to place your BT Freestyle 225 base within 2 metres
of a mains power and telephone socket so that the cables
will reach.

Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.

Your BT Freestyle 225 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.

Setting up

1. Plug the mains power cable into the power sock
of the base. Plug the other end into the mains socket and

o

switch on.

et on the back

Mains power cable

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

7Getting started

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the base to charge the batteries for
at least 16 hours.

The main handset is pre-registered to the base as –1–
(Handset 1). This is shown on the display. When the handset
is fully charged the display shows the symbol.

4. After 16 hours, connect the telephone line cord to the base
and plug the other end into the wall socket.

Telephone line cord

Which socket?

Power socket

Telephone line socket

Talk/Standby time

Under ideal conditions, fully charged
handset batteries should give about 10
hours talk time or 100 hours standby
time on a single charge.

Battery low warning

If the symbol is flashing, you will
need to recharge your handset before
using it.

Battery performance

To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 16 hour charge).

New NiMH batteries do not reach full
capacity until they have been in
normal use for several days. Running
the batteries right down at least once
a week will help them las
possible.

IMPORTANT

Only use the power supply and
telephone line cord supplied with your
BT Freestyle 225 otherwise the
telephone may not work.

t as long as

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Clr

Menu

4

GHI5JKL

2

ABC2ABC

Menu

8

TUV

0

5

JKL

0

Menu

8

TUV

0

Menu

Menu

8 Getting started

The charge capacity of rechargeable
batteries will reduce with time as they
wear out, so reducing the talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
can be obtained from the BT Freestyle
Helpline 0870 240 3962.

Batteries and handset may become
warm during charging. This is normal.

Your BT Freestyle 225 uses the
24 hour clock.

If you have more than one handset
registered t

o your base, you only need
to set the date and time on one
handset and the other handsets will be
automatically updat

ed.

Set the day and time

If you subscribe to a Caller Display service the date and time
will automatically be set when you receive a call. In some
cases you may have to manually set the year, follow the
instructions shown below.

1. Press to open the main menu.

2. Press or until the display shows

Date/Time

and

press .

3. The current year setting is displayed, enter the last 2 digits of
the year (e.g. press then for 2008) and press .

4. The current month setting is displayed, enter 2 digits for the
date and 2 for the month (e.g. for 5th August, press

) and press .

5. The current time setting is displayed, enter 2 digits for the
hour and 2 for the minute using the 24hr format (e.g. for

10.54pm, press ) and press .

Stored

is displayed.

6. Press and hold to return to standby.

Your BT Freestyle 225 is now ready for use.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

9Getting started

BT Freestyle 225 multiple pack
owners only

Location

You need to place your BT Freestyle 225 charger close enough
to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the
charger, plug the other end into the mains wall socket and
switch the power on.

Mains power cable

Under no circumstances use non­rechargeable batteries. Only use
NiMH rechargeable batteries with a
capacity of 600mAh or higher. Using
inappropriate batteries will invalidate
your guarantee and may damage the
telephone.

Helpline

If you are having any difficulties
setting up or using your BT Freestyle
225, please call the BT Freestyle
Helpline on 0870 240 3962 or email
[e-mail]

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

10 Getting started

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the charger and charge for at least
16 hours.

Your BT Freestyle 225 multiple pack is now ready for use.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

R

Clr

Menu

Getting to know your phone

11

Handset

Press to access the BT Calling features

From standby, press to display the

Use to scroll up through a menu or list.

Press to go back to previous display.

Press and hold t

Used to delete digits and to switch

Press to make and receive phone calls.

Press to access the directory, page 24.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

services list, page 39.

During a call, press to adjust

the volume, page 17.

Secrecy on and off, page 18.

Press to activate handsfree

(loudspeaker) mode, page 17.

Use to scroll down through

During a call, press to adjust

the volume, page 17.

BT button

Calls list, page 36.

urn to standby.

o ret

Handsfree

Down/Directory

a menu or list.

Up

Clr

Talk

Display

With orange backlight.

Menu

Used to access the main menu, select
sub-menus and confirm changes.

Recall

Used when connected to a
switchboard/PBX page 55 and with
some BT Calling Features, page 39.

End call

Press to end the call in progress.
Use to return to standby.

2

Press to play and stop playback.

4

Press to replay the message.

5

o delete the message.

ess t

Pr

6

Press to skip to the next message.

0

Press and hold to insert a pause in a
number, page 26.

#/Keypad lock

Press and hold to lock/unlock the
keypad, page 21.

*

Press and hold to switch the ringer
on/off, page 21.

12 Getting to know your phone

Handset display icons

These are the symbols you will see on your handset’s display.

UP/DOWN

When scrolling through the menu.

ANTENNA

Steady when in range. Flashing
when out of range.

HANDSET

Handset in use Incoming call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

HANDSFREE

Handsfree on.

TAPE

Answer machine on. Flashes when
new messages are waiting on your
answer machine.

CROSSED BELL

Ring volume off.

MUTE

Secrecy on.

KEY

Keypad lock on.

BATTERY

Battery empty.

Battery low.

Battery half full.

y full.

Batter

Base

Charger

(For multiple pack users only)

13Getting to know your phone

Find

Press to page/locate a handset,
see page 21.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Clr

Menu

Menu

Menu

M

enu

Menu

14 Getting to know your phone

Navigating the menus

Your BT Freestyle 225 handset features an easy to use menu
system. Have a look at the menu map on the next page.

When the handset is switched on and in standby:

1. Press to open the main menu and select the function you
want by pressing the or button.

For example, to change the ringer melody:

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and press .

Ring melody

3.

is displayed, press to select. The current

melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press to store. You hear a confirmation tone and

Stored

is displayed.

6. Press and hold to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Handset menu map

Clr

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Menu

15Getting to know your phone

Answer machine

•

Play message

• Del all old

• Security PIN

• Ans Settings

Redial

•

Select

• Store No.

• Delete

• Delete list

Calls List

•

Select

• Store No.

• Delete

• Delete list

Internal Registration

•

Register

• Deregister

Setup h/set

•

Ring melody

• Ring volume

• Tones

• Handset name

• Reset

Menu navigation

Press or to scroll through the menu options.

Press to select an option.

Press to go back to the previous display screen.

Press and hold to return to the standby display screen.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Setup base

•

Change PIN

• Voice mail

• Dial mode

• Reset

Date/Time

Using the phone

Clr

16

Call timer

Your handset automatically displays
the duration of every external call.
The call time will remain on the
display until 2 seconds after the call
has ended.

Press to delete an incorrect digit.

If you have subscribed to a Caller
Display service, your caller’s number
will also be shown. If the number is
withheld the display will show

Withheld

. If an exact number match is
found in the Directory, the name will
be displayed instead of the number.
See page 36 for more information.

Internal calls

When you receive an internal call, the
calling handset number will be shown
on the handset display.

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on
the display before you dial out. The display can only show 12
digits at a time, if you enter a number with more than 12
digits, 3 dots will be displayed to the left of the number to
indicate more digits.

1. Enter the number first then press or to dial.

End a call

1. Press or place the handset back on the base.

Receiving calls

When you receive an incoming call, the telephone will ring and
the icon will flash. If the ringer is set to off, the phone will
not ring but you will hear one short beep tone to alert you.

1. If the handset is not in the base/charger, press or
to answer the call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

17Using the phone

Or

If the handset is on the base/charger, lift the handset to
answer the call.

Volume

Adjust the volume during a call:

To increase the volume

Press .

To decrease the volume

Press .

Handsfree

Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press to end the call.

If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitted
at both internal handsets. The internal
call has to be ended before the
external call can be answered.

The earpiece volume can only be
changed when you are on a call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Clr

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18 Using the phone

Range Indicator

The icon on the display indicates
when you are in range of the base. If
Searching is displayed, you are out of
range and will need to move closer to
the base.

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

2. Press to toggle between Handsfree and the handset.

3. Press to end the call.

Secrecy

During a call, you can talk to someone nearby without your
caller hearing.

1. Press . The display shows the symbol and your caller
cannot hear you.

2. Press again to return to your caller.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Clr

Menu

Menu

Menu

Menu

Menu

Menu

Menu

19Using the phone

Redial

Your BT Freestyle 225 stores the details of the last 10 calls
made into a redial list. Stored redial numbers can be up to 20
digits long.

1. Press , to open the main menu.

Redial

2. Press to display

and press to display the

redial list.

3. Press or to select any of the last 10 numbers called.

4. Press or to dial the number displayed.

To copy a redial number to the directory

1. Press , to open the main menu.

2. Press or to display

Redial

. Press to display the

redial list.

3. Press or to display the number you want and press
to select.

4. Press or to display

Name

5.

is displayed. Enter a name using the keypad and press

Store No.

and press to select.

to confirm.

Stored

6.

is displayed. Press and hold to return to

standby mode.

If a redial number is stored in the
Directory, the caller’s name will be
displayed instead of the number.

If there are no redial numbers stored,

Empty

will be displayed.

If you dial the same number on more
than one occasion, only the most
recent call details will be stored, any
previous occurrence will be deleted.

For help with entering names see
page 24.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Clr

Menu

Menu

Menu

Menu

Menu

Clr

M

enu

Menu

Menu

Menu

Menu

20 Using the phone

To delete a number from the redial list

1. Press , to open the main menu.

2. Press or to display

Redial

. Press to display the

redial list.

3. Press or to display the number to be deleted and
press .

Delete

4. Press or to display

Delete?

5.

Deleted

6.

is displayed, press again to confirm.

is displayed. Press and hold to return to

and press to select.

standby mode.

To delete the entire redial list

1. Press , to open the main menu.

Redial

2. Press or to display

. Press to display the

redial list.

3. With any of the redial numbers displayed, press .

4. Press or to display

Delete list?

5.

Deleted

6.

is displayed, press again to confirm.

is displayed. Press to return to standby mode.

Delete list

and press to select.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Keypad lock

You can lock the keypad to prevent accidentally dialling
numbers while carrying the handset around.

1. Press and hold for 1.5 seconds until the icon
is displayed.

2. To unlock the keypad, press and hold again.

Ringer volume on/off

1. Press and hold for 1.5 seconds to switch the ringer on or off.

If you switch the ringer off, the icon will be displayed.

When you receive a call the handset will beep once instead
of ringing.

Find the handset(s)

You can alert handset users that they are wanted or locate a
missing handset.

1. Press on the base. The handset(s) ring.

2. Press on the base again or press on the handset to
stop the handset ringing.

When the keypad is locked incoming
calls can still be answered. Once the
call has ended, the keypad lock is
re-activated.

IMPORTANT

Emergency calls CANNOT be made
when the keypad lock is on.

You cannot answer the ringing handset
as you would a call.

Stopping the ring at a handset stops
the ring at that handset only.

21Using the phone

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Menu

Menu

Menu

M

enu

22 Using the phone

If two handsets are engaged on an
internal call and an external incoming
call is received, beeps will be emitt
at both internal handsets. The internal
call has to be ended before the
external call can be answered.

Making internal calls

If you purchased a BT Freestyle 225 multi-pack, you can make
internal calls between handsets.

1. Press then or until the display shows Internal.

2. Press and enter the number of the handset you want to
call. The other handset will ring and display your handset
number to let the handset user know who is calling. When the
other handset answers hold your conversation as normal.

3. Press to end the call.

Receiving internal calls

When you receive an internal call, the calling handset number

ed

will be shown on the handset display.

1. Press or to answer the call,

Transferring calls

If using a BT Freestyle 225 multi-pack, you can transfer an
external call to the other handset.

1. During an external call, press .

2. Press or until the display shows

Internal

to confirm.

and press

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

3. Enter the number of the handset you want to call. The other

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handset will ring and display your handset number to let the
handset user know who is calling. The external caller will be
put on hold.

4. When the other handset answers, press to transfer the call.

3-Way conference calls

If using a BT Freestyle 225 multi-pack, you can hold a
3-way conference call with an external caller and the
other internal handset.

1. During an external call, press then or until the
display shows

Internal

. Press to confirm.

2. Enter the number of the other handset you wish to join the
call. The other handset will ring.

3. The other handset answers the call by pressing .

4. Press , the display shows

Conference

. Press to
confirm. The external call, and the two internal handsets
are all connected to the conference.

5. Any caller can leave the conference by pressing .

To put an external call on hold during a
conference, press
be displayed. Press to confirm.

To take the ex

ess .

pr

Conference

displayed, press to confirm.

End Conf

ternal caller off hold,

will be

will

23Using the phone

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Directory

0

1

Clr

C

lr

6

MNO6MNO

8

TUV

Clr

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24

If there are no stored entries,
will be displayed.

If you try to store a new entry and the
directory is full, you will hear an error
tone and

Full

will be displayed.

Press to delete an incorrect digit.

If the number you store has more than
11 digits, the display shows three dots
to the left of the number to indicate
more digits ahead.

Writing tips

If you make a mistake, press to
delete the last char

Press repeatedly to ent
following: SPACE 1 € £ $ % & < >

Press repeatedly to enter the
following symbols: . , ? ! 0 + - : ‘
“

Press repeatedly to enter the
following symbols: # * @ \ / _ ( )
= §

to toggle between lower and

Press
upper case.

t letter is on the same button

If the nex
that you have just pressed, wait until
the cursor moves t
trying to enter it.

o the right bef

acter or digit.

er the

Empty

ore

You can store up to 30 names and numbers in the directory of
each of your BT Freestyle 225 handsets for quick and easy
dialling. Numbers can be up to 20 digits long. Directory
entries are stored alphabetically.

Store a number

1. Press to open the directory. The first entry is displayed.

2. Press ,

3.

Number

New

is displayed, press again to select.

is displayed, enter the number for the entry using the

keypad and press to store.

Name

4.

is displayed, enter a name for the entry using the

keypad and press to save.

5.

Stored

is displayed. Press and hold to return to

standby mode.

Entering names

Use the keypad to enter the letters shown on the buttons, e.g.
to store TOM:

1. Press to change to upper case.

2. Press once to enter T.

3. Press three times to enter O.

4. Press once to enter M.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

0

9

WXYZ8TUV7PQRS

6

M

NO

5

J

KL

4

GHI

3

DEF3DEF2ABC

1

Character map

25Directory

Key Alphanumeric

Number

(For Phone book & Service, including upper & lower case)

3rd

4th

5th

£

€

£

€

2

C

2

c

3

F

3

f

4

I

4

i

5

L

5

l

6

O

6

o

S

R

s

r

8

V

8

v

Z

Y

z

y

!

?

!

?

\

@

\

@

6th

$

%

$

%

Ä

Ç

ä

ç

Ö
ö
7
7

ß
Ü
ü
9
9
0

+
0

+

/

_

/

_

7th

8th

<

&

<

&

9th

10th

>

1

>

2

3

4

5

6

7

8

9

:

­:

­)

(

)

(

"

'

'
=
=

"

§

§

0, P (Pause)

#

*

2nd

1st

1

space

1

space

B

A

b

a

E

D

e

d

H

G

h

g

K

J

k

j

N

M

n

m

Q

P

q

p

U

T

u

t

X

W

x

w

,

.

,

.

*

#

*

#

Toggle upper/lower case

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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26 Directory

Insert a pause in a number

You may need to do this if you are
connected to a switchboard. When
entering a number, usually after
entering the switchboard access code
(e.g. 9) press and hold 0 until
in the display.

Searching for a name

Example: To search for Oliver, press 6
three times to display the first entry
beginning with O, then use and
to scroll to Oliver.

P

appears

Dial/view a number

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry
you want.

Or, search alphabetically, using the keypad to enter the first
letter of the name you want, then scroll to the exact entry
using the or buttons.

3. Press , then to display

Select

and to confirm.

4. The selected entry will be displayed ready to be dialled out.
Press or to dial.

Edit a directory entry

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry
you want.

3. Press , then to display

Change

and press again

to select.

4. The stored number is displayed followed by a flashing cursor.
Edit the number using to delete incorrect digits and enter
new ones using the keypad, then press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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27Directory

5. The name is displayed followed by a flashing cursor. Edit the
name using to delete incorrect characters and enter new
ones using the keypad, then press to save.

6.

Stored

is displayed. Press and hold to return to

standby mode.

Delete a directory entry

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry
you want.

Delete

3. Press then to display

4.

Delete?

Deleted

5.

is displayed. Press to confirm.

is displayed. Press and hold to return to

and press to select.

standby mode.

See page 24 for help with
entering names.

If you have purchased a BT Freestyle
225 multiple pack, entries are only
deleted on the handset you are using.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Handset settings

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28

Ringer melody

There are 6 different ringer melodies to choose from.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and press .

3.

Ring melody

is displayed, press to select.

The current melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press to store. You hear a confirmation tone and

Stored

is displayed.

6. Press and hold to return to standby.

Ringer volume

There are 6 different ringer volume levels to choose from.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and

press .

3. Press or until

Ring volume

is displayed, press to
select. The selected ringer melody is played at the current
volume for 5 seconds.

4. Press or to select your preferred volume.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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29Handset settings

5. Press to store. You hear a confirmation tone and
is displayed.

6. Press and hold to return to standby.

Handset tones on/off

Your BT Freestyle 225 has a series of tones designed to alert
you to certain situations. A tone will sound: when the battery
is low; when you move out of range of the base and there is
no coverage; to confirm each button press (key beeps). You
can switch the handset tones on or off.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

press .

3. Press or until

Tones

is displayed, press to select.

4. Press or to select the tone you want and press
to select.

On

or

Off

5. Press or to display either

and press

to confirm.

Stored

6. You hear a confirmation tone and

is displayed.

7. Press and hold to return to standby.

Stored

and

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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30 Handset settings

Handset name

You can give each handset a name up to a maximum of 11
characters, for example “Kitchen”. It will still display its
number.

1. Press to open the main menu.

2. Press or until the display shows

SETUP H/SET

and

press .

3. Press or until

Hs Name

is displayed, press

to select.

4. Press to delete characters and use the keypad to enter the
name you want, then press to confirm.

Registering handsets

If you have purchased a Twin, Trio or Quad, the handsets in
these packs are already pre-registered to the main base.

1. Press and or until

REGISTRATION

is displayed,

then press .

REGISTER

2.

is displayed, press and

ENTER PIN

will be

displayed.

3. Enter the base PIN (original setting 0000) and press .

4. The handset will display

Searching

, press and hold the

button on the base.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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31Handset settings

5. The handset will temporarily display
display

Handset

and will be automatically assigned the next

Registered

handset number.

De-registering a handset

You can de-register any handset from a base using any of the
handsets that are registered to it.

1. Press and or until

REGISTRATION

then press .

2. Press or until

PIN

will be displayed.

DEREGISTER

is displayed, press and

3. Enter the base PIN (original setting 0000) and press .

4. Use

or to display the handset number you wish to

de-register, then press .

DEREGISTER?

5.

will be displayed, press again to confirm.

Restore default settings

You can reset your BT Freestyle 225 handset to its default
(original) settings.

1. Press to open the main menu.

2. Press or until the display shows
press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

then will

is displayed,

Setup h/set

Enter

and

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32 Handset settings

3. Press or until

Reset

is displayed, press

to confirm.

4.

Reset?

is displayed. Press .

Stored

Default settings

Earpiece volume 3

Handsfree volume 3

External handset ringer melody 1

External handset ringer volume 5

Battery low tone On

Out of range tone Off

Key beeps On

Keypad lock Off

Redial list memory Empty

Directory Empty

Calls list Empty

is displayed.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Base settings

1

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33

Change PIN code

Your System PIN can help prevent unauthorised users from
changing the settings on your phone.

1. Press to open the main menu.

Setup

2. Press or until the display shows

base and

press .

3.

Change PIN
Enter PIN

is displayed, press to select.

is displayed.

4. Enter the existing PIN code using the keypad and press .

New PIN

is displayed.

5. Enter a new 4 digit PIN code using the keypad and press .

Repeat PIN

is displayed.

6. Re-enter the new PIN code and press .

Stored

is displayed.

7. Press and hold to return to standby.

Mailbox number

Your mailbox number is preset to 1571. This means that when
you hold down the phone will automatically dial BT’s
1571 service. If you do not use 1571 you may want to change
your mailbox number.

The default PIN setting is 0000.

If you change your PIN, keep a note of
the new number by writing it in the
space provided on page 56.

If you enter the wrong PIN code

Wrong PIN

will be displayed.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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34 Base settings

To change your mailbox number:

1. Press to open the main menu.

2. Press or until the display shows

Setup base

and press .

3. Press or until the display shows
press .

Mailbox No

is displayed press .

Voice mail

4. The current mailbox no. is displayed. Press to delete the
current number then enter your desired number.

Stored

5. Press .

will be displayed. Press and hold to

return to the idle screen.

Now when you hold down the your phone will
automatically dial the number you entered.

Dial mode

Tone is the default setting for
the UK. You should only have
to change this if connected to
a switchboard that requires
Pulse dialling.

Your BT Freestyle 225 is pre-set to tone dialling (DTMF).
You can set the dial mode to pulse dialling if your
switchboard requires.

1. Press to open the main menu.

2. Press or until the display shows

Setup

and press .

3. Press or until the display shows

Dial mode

press to select.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

and

base

and

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35Base settings

4. Press or to display either
. You hear a confirmation tone and

Tone

or

Pulse

Stored

5. Press and hold to return to standby.

Restore default settings

You can reset your BT Freestyle 225 base to its default
(original) settings.

1. Press to open the main menu.

2. Press or until the display shows

Setup base

press .

Reset

3. Press or until

Enter PIN

4.

is displayed. Enter the 4 digit PIN code using the

is displayed, press to select.

keypad and press .

5.

Reset?

is displayed. Press to confirm,

Stored

is displayed.

6. Press and hold to return to standby.

Default settings

PIN code 0000
Mailbox number 1571
Dial Mode Tone

and press

is displayed.

and

The default PIN code is 0000.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Caller Display

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36

IMPORTANT

To use Caller Display you must first
subscribe to your network provider’s
Caller Display service. A quarterly fee
may be payable.

For more information on BT Calling
Features, call BT free on 0800 800

150.

If the caller has withheld their number
the display shows

If a call is received from an
international number
is displayed.

Withheld

.

INTERNATIONA

Caller Display

If you subscribe to Caller Display, you can see your caller’s
number (provided it is not withheld) on your handset display
before you answer the call.

If you have stored a name for the calling number in your
handset directory, the name will be displayed instead.

Calls list

When a call is not answered or is picked up by the answering
machine, the display shows

New Calls

and your caller’s
telephone number will be stored in the Calls list. The Calls list
holds up to 10 missed calls. If your caller has withheld their
number there is no indication of a missed call and the call will
not appear in the calls list.

When the Calls list is full, the oldest call will be replaced by a
new call, the most recent call will always be at the top of the
list. If a caller rings again their number will move to the top of
the list.

View/dial a number

1. Press , to open the main menu.

2. Press to display

Calls List

and press to select.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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37Caller Display

3. The most recent missed call is displayed. Press or to
scroll through the

Calls list

.

4. Press or to dial the number displayed.

To copy a Calls list number to the directory

1. Press , to open the main menu.

2. Press to display

Calls List

and press to select. The

most recent missed call is displayed.

3. Press or to scroll through the Calls list to the entry
you want and press to select.

4. Press or to display

Name

5.

is displayed. Enter a name using the keypad and press

Store No

. and press to select.

to confirm.

6.

Stored

is displayed. Press and hold to return to

standby mode.

Delete a number

1. Press , to open the main menu.

2. Press to display

Calls List

and press to select. The

most recent missed call is displayed.

Instead of accessing the Calls list
via the menu, you can press from
standby.

If a number is stored in the Directory,
the caller’s name will be displayed

tead of the number.

ins

If there are no Calls list numbers
stored,

Empty

will be displayed.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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38 Caller Display

3. Press or to scroll through the Calls list to the entry
you want and press to select.

4. Press or to display

Delete?

5.

Deleted

6.

is displayed, press again to confirm.

is displayed. Press and hold to return to

Delete

and press to select.

standby mode.

Delete the entire Calls list

1. Press , to open the main menu.

2. Press or to display

Calls List

and press to

select. The most recent missed call is displayed.

3. Press or to scroll through the Calls list to the entry
you want and press to select.

4. Press or to display

Delete list

and press

to select.

Delete list?

5.

Deleted

6.

is displayed, press again to confirm.

is displayed, then

Empty

. Press and hold to

return to standby mode.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

BT Calling Features

39

By pressing the button on the handset your
BT Freestyle 225 gives you easy access to a range of
pre-stored BT Calling Features.

These are:

Helpdesk Divert Off Call Wait Off

Dir Enquiries Check Divert Call Wait ???

Divert On Call Wait On

BT Helpdesk

1. Press ,

Helpdesk

is displayed. Press or .

BT Calling Features may require a
subscription with a fee payable for the
service. Please contact BT on 0800
800 150 for further details.

The BT Calling Features works in
exactly the same way as the main
name and number directory and can
store up to 10 entries.

If you prefer, you can delete the pre­stored entries and replace them with
your own numbers.

If you experience any problems, please
call the Helpline on
0870 240 3962 or email
bt.helpdesk@v

techeur

The BT Helpdesk for this product will be automatically dialled.

BT Directory Enquiries

1. Press , then scroll to

DirEnquiries

and then

or .

Call Divert On

Divert all incoming calls to another number of your choice.

1. Press then scroll to

Divert On

.

2. Press or to dial the code.

3. Follow the spoken instructions.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

ope.com

R

40 BT Calling Features

Call Divert Off

1. Press then scroll to

Divert Off

.

2. Press or to dial the code.

3. Listen for confirmation of your instructions.

Check Divert

1. Press then scroll to

Check Divert

.

2. Press or to dial the code.

3. Listen to hear the status of your Call Divert.

Call Waiting On

Call Waiting lets you know if another person is trying to
contact you whilst on a call. If a second caller rings you will
hear a beep in the handset. Pressing the button allows
you to switch between callers.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

41BT Calling Features

1. Press then scroll to

Callwait On

.

2. Press or to dial the code.

3. Listen for confirmation of your instructions.

Call Waiting Off

1. Press then scroll to

Callwait Off

.

2. Press or to dial the code.

3. Listen for confirmation of your instructions.

Check Call Waiting

1. Press then scroll to

Callwait???

2. Press or to dial the code.

3. Listen to hear the status of your Call Waiting.

.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

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42 BT Calling Features

For help with entering names, see
page 24.

If you are not connected to the BT
network, some of these services may
not be available. Please contact your
Network Provider.

If you experience any problems, please
call the Helpline on 0870 240 3962 or
email [e-mail]

Add/edit a service

1. Press then scroll to the service you want to edit or to

Empty

display

Change

2.

and press .

is displayed press . If there is a previously stored

number, this will be displayed.

3. If necessary edit the number, pressing to delete any
existing digits, then enter the new service number using the
keypad and press . If there is a previously stored name,
this will be displayed.

4. If necessary edit the name, pressing to delete any existing
characters, then enter the new service name using the keypad
and press .

Stored

5.

is displayed. Press and hold to return to

standby mode.

Delete a service

1. Press then scroll to the service you want and
press .

2. Scroll to display

3. Press to confirm.
the display shows

Deleted

Empty

and press .

is displayed. After 2 seconds

.

Delete?

is displayed.

Delete

4. Press and hold to return to standby mode.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Answering machine

Menu

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Your BT Freestyle 225 can digitally record up to 15 minutes
of messages. Each message can be up to a maximum of 3
minutes long.

You can operate your BT Freestyle 225 from:

the handset

■

remotely from any external Touchtone™ telephone.

■

Your BT Freestyle 225 comes with two pre-recorded outgoing
messages, one for Answer and Record mode and one for
Answer Only mode. You can also record your own outgoing
message.

Your BT Freestyle 225 gives clear voice prompts to help you
when using the answering machine.

Switch on/off

When first connected to the mains power, your BT Freestyle
225 is set to ON and Answer and Record.

When set to on, the symbol is displayed.

1. Press twice to enter the answering machine mode.

2. Press or until
to select.

The display shows
“To hear the main menu, press 1”.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Ans settings

**Listen**

. Listen to the voice prompt,

43

is displayed and press

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0

1

44 Answering machine

If you have not already set the day and
time, you will need to do this so that
you will know when each message was
received, see page 8.

Call Screening

When a caller is leaving a message
Screen? appears on the display.

Pressing allows you to monitor the
message being left without the caller
hearing you.

You can then press to accept the
call or to stop monitoring.

3. Press to hear the menu choices.

4. Press to switch the answering machine on or off.
The machine confirms by announcing “Answer on” or
“Answer off”.

5. Press and hold to return to standby mode.

Outgoing messages

This is the message your caller hears when the answering
machine picks up their call. Your BT Freestyle 225 comes with
two pre-recorded outgoing messages to choose from. You can
also record your own outgoing messages.

Answer and Record

This allows your caller to leave a message for you. The pre­recorded message is “Hello, your call cannot be taken at the
moment, so please leave your message after the tone.”

Answer Only

This does not allow your caller to leave a message.

The pre-recorded message is “Hello, your call cannot be taken
at the moment, and you cannot leave a message, so please
call later.”

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Select answer mode

9

WXYZ

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7

PQRS

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enu

Menu

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed and press

to select.

Listen

The display shows

. Listen to the voice prompt,

“To hear the main menu, press 1”.

3. Press until you hear the answer mode you want, either
“Answer only is on” or “Answer and record is on”.

Record your own outgoing message

Your message can be up to 2 minutes long. It replaces the pre­recorded outgoing message, but you can reinstate this later if
you wish.

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed and press

to select. Listen to the voice prompt, “To hear the main

menu, press 1”.

3. Press . Speak your message clearly after the tone.

4. To end recording, press . Your message is played back
for checking.

45Answering machine

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

5

JKL

8

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46 Answering machine

Play/check outgoing message

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed. Press
to select. Listen to the voice prompt, “To hear the main menu,
press 1”.

3. Press . Your outgoing message is played back.

Reinstate pre-recorded outgoing messages

This means deleting your own recorded outgoing message.

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed. Press to
select. Listen to the voice prompt, “To hear the main menu,
press 1”.

3. Press . Your outgoing message begins to play.

4. During playback, press . The message stops and the
pre-recorded outgoing message is played in its place.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Message playback

Clr

5

JKL6MNO4GHI4GHI

2

ABC2A

BC

Menu

When you have new messages stored on your BT Freestyle
225 answering machine the icon will flash in the display.

Playing messages

1. Press twice to enter the answering machine mode. Play
message is displayed.

2. Press . The machine announces, “You have (n) new
messages”, and your new messages are played back.

The machine then announces, “You have (n) old messages”,
and any old messages are played back. New messages will
always be played back first.

During playback, you can choose any of the following options:

Press to stop playback.

Press to replay the current message. Press again to
go to the start of the previous message.

Press to skip to the next message.

Press to delete the current message.

3. Press and hold at any time to return to standby mode.

47Answering machine

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Clr

M

enu

Menu

Menu

48 Answering machine

Adjust volume for message playback

1. During message playback, press or , until you reach
the required level.

Delete all old messages

1. Press twice to enter the answering machine mode.

2. Scroll to

Delete all?

3.

Del all old

appears. Press to confirm.

and press .

All deleted is displayed.

4. Press and hold to return to standby mode.

Memory full

If the memory becomes full when a caller is leaving a message
the machine announces “Memory full, thank you for calling”
and hangs up.

When the memory is full, your answering machine will
automatically switch to Answer Only mode. You must delete
messages to allow for more messages to be recorded,
see above.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Clr

1

Menu

Menu

49Answering machine

Answer delay

Answer delay sets the number of times your BT Freestyle 225
will ring before the answering machine picks up your call. The
default setting is 6 rings. You can change this setting to 2-8
rings or to time saver mode.

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed. Press
to select. Listen to the voice prompt, “To hear the main menu,
press 1”.

3. Press to hear the menu choices.

4. Keep pressing until you hear the answer delay setting
you want.

5. Press and hold

to return to standby mode.

Remote access

You can operate your answering machine remotely from any
Touchtone™ phone by calling your BT Freestyle 225 and
entering a 4-digit security code.

Time Saver

Time Saver can save you the cost of a
call when you want to ring in to find
out if you have new messages.

If your answering machine answers
after 2 rings, you have new messages.
If you have no new messages it will
answer after 6 rings.

So if you hear a third ring, you can
hang up before you are connected,
saving you the cost of a call.

Keep a note of your remote access
code by writing it in the space
provided on page 56.

The default PIN setting is 0000.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

0

Clr

Menu

Menu

Menu

Menu

M

enu

Menu

50 Answering machine

Change security PIN code

1. Press to open the main menu. The display shows

MACHINE

2. Press then or until

3. Press and

.

ENTER PIN

SECURITY PIN

is displayed. Enter your existing PIN

ANS.

is displayed.

using the keypad and press .

4.

NEW PIN

is displayed. Using the keypad enter your new four

digit PIN and press .

REPEAT PIN

5.
and press . The display shows

is displayed. Re-enter your new four digit PIN

STORED

.

6. Press and hold to return to standby.

Switch answering machine on

If you forget to switch on your answering machine, you can do
it from another phone.

1. Dial your phone number and after 20 rings you will hear,
“Please enter your security code”. Enter your 4-digit code.

2. Press to switch the answer machine on.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

0

9

WXYZ8TUV7PQRS

6

MNO5JKL4GHI

3

DEF3DEF2ABC

1

51Answering machine

Check for messages

1. Dial your phone number. When you hear your outgoing message,
press . You will hear, “Please enter your security code”.

2. Enter your 4-digit code and your machine announces
"You have (n) new messages". The new messages are
then automatically played back to you.

Remote access commands

When you have accessed your answering machine, you
can operate it using the keypad numbers on the phone
you are using.

The commands are:

Play remote access menu
Play all messages
Play new messages
Skip back to previous message
Delete current message
Skip forward to next message
Set answer only on/answer and record on
Play outgoing message
Record a new outgoing message
Set answer on/off

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

If you enter the incorrect PIN code,
you will hear “Incorrect security code”.
You have two chances to enter the
correct remote access security code
before your BT Freestyle 225
hangs up.

Time saver

If you have set the answer delay to
Time Saver, your answering machine
will answer after 2 rings
if you have new messages. If you do
not have new messages it will answer
after 6 rings. This enables you to hang
up if you hear more than 2 rings
before you ar
the cost of a call. See Answer delay,
page 49.

If you do not pr
seconds, your BT Freestyle 225
announces “Thank you for calling”
and then hangs up.

If you ent
incorrectly, after the second attempt,
your BT Freestyle 225 will announce:
“Thank you for calling” and will
hang up.

e connected, saving you

ess any button for 4

er your security code

52

Help

If you experience any problems, please call the Helpline on 0870 240 3962 or email
[e-mail]

Handset not registering?

Is

Searching

Check that the base is plugged into the mains power and switched on.

Check that there are charged batteries in the handset and that they are fitted correctly.

Forgotten your PIN number

Try entering the default PIN = 0000. If you have changed the number and cannot remember it,
contact the BT Freestyle Helpline on 0870 240 3962 or email [e-mail]

No display

Check that the handset batteries are charged and correctly fitted.
If necessary, replace the batteries.

Nothing happens when you press any button

Is the symbol displayed? If so, the key lock is on, press and hold for 1.5 seconds to
unlock the keypad.

displayed on the handset?

No connection between handset and base

You may be out of range, is the symbol flashing? If so, move closer to the base.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Handset is not charging properly

Clr

Make sure the handset is placed properly on the base/charger. When charging, the battery
symbol is shown filling up.

Clean the charging contacts with a soft, slightly damp (not wet) cloth.

Handset does not ring

Check that the batteries are inserted correctly.

Check that the handset ringer has not been switched off, see page 21.

Your caller cannot hear you

Is the symbol displayed? If so, secrecy is switched on. Press the button to speak to
your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

Caller has to allow their number to be sent. It has been withheld or is unavailable.

IMPORTANT

The BT Freestyle 225 cordless telephone is not designed for making emergency telephone calls
when the power fails.

This product is intended for connection to analogue public switched telephone networks and
private switchboards in the United Kingdom.

53Help

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

General information

54

Safety information

Only use the power supply supplied with your
BT Freestyle 225. Using an unauthorised power supply
will invalidate your guarantee and may damage
the telephone.

Only use the telephone line cord supplied with your
BT Freestyle 225, otherwise your telephone may not
work correctly.

For the handset, use only AAA Nickel Metal Hydride
(NiMH) rechargeable batteries with a minimum
capacity of 600mAh. Never use other batteries or
conventional alkaline batteries as this could lead to a
short circuit or destroy the battery casing.

If the keylock is switched on, it is NOT possible to
make calls, including emergency numbers (999/112).

Do not open the handset (except to replace the
handset batteries). This could expose you to high
voltages or other risks.

Radio signals transmitted between the handset and
base may cause interference to hearing aids.

It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.

Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.

Cleaning

Simply clean the handset and base with a damp (not
wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The BT Freestyle 225 handset may become warm
when the batteries are being recharged. This is
normal. We recommend that you do not place the
product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other
surfaces which generate fibres or place it in locations
preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.

Do not expose your product to fire, explosive or other
hazardous conditions.

There is a slight chance your phone could be damaged
by an electrical storm.

We recommend that you unplug the power and
telephone line cord during an electrical storm.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

55General information

Product disposal instructions

The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.

The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.

Dialling mode

Your BT Freestyle 225 is set to DTMF (Tone) dialling.
Some switchboards may require Pulse dialling. To
change the dialling mode, see Dial mode page 34.

Recall (R)

Recall is used when connected to certain
switchboards/PBXs and some BT Calling Features, or
those services available via your network provider.

Guarantee

Your BT Freestyle 225 is guaranteed for a period of
12 months from the date of purchase. Subject to the
terms listed below, the guarantee will provide for the
repair of, or at BT’s or its agent’s discretion the option
to replace the BT Freestyle 225, or any component
thereof, (other than batteries), which is identified as
faulty or below standard, or as a result of inferior
workmanship or materials. Products over 28 days old
from the date of purchase may be replaced with a
refurbished or repaired product.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

56 General information

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur
within the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent
as instructed.

This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.

This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 52 or contact the BT Freestyle
Helpdesk for assistance on 0870 240 3962 or email
[e-mail].

In the unlikely event of a defect occurring, please
follow the Helplines’ instructions for replacement
or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We suggest that you call our recommended
repair agents on 0870 240 5029.

Returning your phone

If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line cords,
power supply units and the original batteries. (Please
note that we cannot take responsibility for goods
damaged in transit.) Please obtain and keep proof of
posting from the Post Office, or your preferred carrier.

Additional/Replacement Items

For a full range of replacement items for the
BT Freestyle 225 range please call 0870 240 3962.

For your records

Date of purchase:

Place of purchase:

For guarantee purposes, proof of purchase is required,
so please keep your receipt.

Enter your system PIN here:

[ / / / ]

Enter your security PIN code here:

[ / / / ]

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

57General information

Technical information

How many telephones can you have?

All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the number
of items that may be connected to any one telephone
line. The BT Freestyle 225 has a total REN of 1, i.e. for
a base and up to 4 handsets. Any other instrument
provided by BT may be assumed to have a REN of 1
unless stated otherwise.

A total REN of 4 is allowed per telephone line. If the
total REN of 4 is exceeded, the telephone may not
ring. With different telephone types there is no
guarantee of ringing, even when the REN is less
than 4.

Only use approved power supply, item code 040371.

Only use approved AAA NiMH rechargeable batteries.

Additional handsets

The BT Freestyle 225 is NOT GAP compatible. You can
only register BT Freestyle 225 handsets to your
BT Freestyle 225 base station.

R&TTE

This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.

This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).

If you would like a copy of the Declaration
of Conformity please visit:
[e-mail]

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Offices worldwide

The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.

© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.

Designed and produced by The Art & Design Partnership Ltd.
Printed in China.

BT Freestyle 225 (11/07) Issue 2