BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
User Guide
BT FREESTYLE 2500
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BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
Section
Digital call quality with a range of up to 300 metres
outdoors and up to 50 metres indoors.
10 Number Quickdial directory.
Caller Display, to see who is calling and keep track of
unanswered calls.
Answering machine with up to 10 minutes recording time.
Play, repeat and delete your messages from almost any
other phone.
Option to use the pre-recorded outgoing messages or
record your own.
BT Freestyle 2500 is a Digitally Enhanced Cordless
Telephony product and GAP compatible.
Welcome…
to your BT Freestyle 2500
Digital Cordless Telephone
and Answering Machine.
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Section
This User Guide provides you with all
the information you need to get the
most from your phone.
You must first set up your machine
before you can use it. This doesn’t
take long and is easy to do. Just
follow the simple instructions on
the next few pages.
Need help?
If you have any problems setting up or using your BT
Freestyle 2500, contact the Helpline on 0870 240 3962.
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
Got everything?
Freestyle 2500
answering machine base
Freestyle 2500 handset
with belt clip
2 x NiMH AAA
rechargeable batteries
Battery compartment cover
Mains power adaptor
Telephone line cord
In addition, if you
have purchased a BT
Freestyle 2500 with
multiple handsets you
will receive the following
for each handset:
Freestyle 2500 charger
2 x NiMH AAA
rechargeable batteries
Battery compartment cover
Mains power adaptor
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Getting started
Location . . . . . . . . . . . . . . . . . . . . . .6
Setting up . . . . . . . . . . . . . . . . . . . .6
Set the day and time . . . . . . . . . . . . .7
Check day/time . . . . . . . . . . . . . . . . .8
Default settings for your
BT Freestyle 2500 . . . . . . . . . . . . . . .9
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . .10
Handset display icons . . . . . . . . . . . . .11
Base/Answering machine . . . . . . . . . .12
Navigating the menus . . . . . . . . . . . .13
Menu map . . . . . . . . . . . . . . . . . . . . .14
Using the phone
Make a call . . . . . . . . . . . . . . . . . . . .15
Preparatory dialling . . . . . . . . . . . . . .15
End a call . . . . . . . . . . . . . . . . . . . . .15
Receiving calls . . . . . . . . . . . . . . . . .15
Earpiece volume . . . . . . . . . . . . . . . .15
Handsfree . . . . . . . . . . . . . . . . . . . . .16
Secrecy . . . . . . . . . . . . . . . . . . . . . .17
Redial . . . . . . . . . . . . . . . . . . . . . . . .17
Page the handset(s) . . . . . . . . . . . . . .18
Internal calls . . . . . . . . . . . . . . . . . . .18
Transferring calls . . . . . . . . . . . . . . . .18
Quickdial directory . . . . . . . . . . . . . . .19
Store a number . . . . . . . . . . . . . . . . .19
Dial/view a number . . . . . . . . . . . . . .19
Edit/delete a number . . . . . . . . . . . . .20
Delete all Quickdial entries . . . . . . . .20
Handset settings
Ringer melody . . . . . . . . . . . . . . . . .21
Ringer volume . . . . . . . . . . . . . . . . .21
Handset ringer off/on . . . . . . . . . . . .21
Base ringer off/on . . . . . . . . . . . . . . .22
Keypad lock . . . . . . . . . . . . . . . . . . .22
Restore default settings . . . . . . . . . . .23
Default handset settings . . . . . . . . . . .23
Caller Display
Caller Display . . . . . . . . . . . . . . . . . .24
Using the Calls list . . . . . . . . . . . . . . .24
View/dial a number . . . . . . . . . . . . . .25
Delete a number . . . . . . . . . . . . . . . .25
Delete the entire Calls list . . . . . . . . .25
4
In this guide
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5In this guide
Answering machine
Switch on/off . . . . . . . . . . . . . . . . . .26
Loudspeaker volume . . . . . . . . . . . . .27
Outgoing messages . . . . . . . . . . . . . .28
Answer and Record . . . . . . . . . . . . . .28
Answer Only . . . . . . . . . . . . . . . . . . .28
Select answer mode . . . . . . . . . . . . .29
Record your own outgoing message . .29
Play/check outgoing message . . . . . . .30
Reinstate pre-recorded outgoing
messages . . . . . . . . . . . . . . . . . . . . .30
Memory full . . . . . . . . . . . . . . . . . . .30
Answer delay . . . . . . . . . . . . . . . . . .31
Check answer delay setting . . . . . . . .31
Working with a fax machine . . . . . . . .32
Audible message alert . . . . . . . . . . . .32
Playing your messages . . . . . . . . . . . .33
Delete individual messages . . . . . . . .33
Delete all old messages . . . . . . . . . . .34
Call screening . . . . . . . . . . . . . . . . . .34
Record a memo . . . . . . . . . . . . . . . . .35
Remote access
To change the security code . . . . . . . .36
Switch answering machine on . . . . . . .36
Check for messages . . . . . . . . . . . . . .37
Message playback . . . . . . . . . . . . . . .37
Additional handsets
Registering a BT Freestyle 2500
handset . . . . . . . . . . . . . . . . . . . . . . .38
Registering another GAP
compatible handset . . . . . . . . . . . . . .39
De-registering a handset . . . . . . . . . .39
Help
Replacing the handset batteries . . . . .40
General information
Safety . . . . . . . . . . . . . . . . . . . . . . .43
Guarantee . . . . . . . . . . . . . . . . . . . .46
Technical information
How many telephones can you have? . .48
R&TTE . . . . . . . . . . . . . . . . . . . . . . .48
Declaration of conformance . . . . . . . .49
Connecting to a switchboard . . . . . . .49
Switchboard external line access code .49
Insert a pause . . . . . . . . . . . . . . . . . .50
Recall(R) . . . . . . . . . . . . . . . . . . . . . .50
Dialling mode . . . . . . . . . . . . . . . . . .51
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WARNING
Do not place your BT Freestyle
2500 in the bathroom or other
humid areas.
Handset range
The handset reception range from
the base is up to 300m outdoors
and up to 50m indoors. Thick stone
walls can severely affect the range.
Signal strength
The symbol on your handset
screen indicates when you are in
range. When you are out of range,
it flashes and the screen displays
OUT OF RANGE.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged
into the mains power at all times.
Location
You need to place your BT Freestyle 2500 within 2
metres of a mains power and telephone socket so that
the cables will reach.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.
Your BT Freestyle 2500 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.
Setting up
1. Plug the mains power cable into the base.
The green Power/In use light comes on and the
answering machine is switched On.
Getting started6
Which socket?
Power socket
Telephone line socket
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2. Insert the 2 x AAA NiMH batteries supplied into the
handset. Slide the battery compartment cover into place.
3. Charge the handset for at least 16 hours by placing the
handset on the base. The red Charging light comes on.
The handset is pre-registered to the base as
HS 1
.
This is shown on the display. When the handset is fully
charged the display shows the symbol.
4. After 16 hours, plug the telephone line cord into your
BT Freestyle 2500 base and the telephone wall socket.
Set the day and time
Your BT Freestyle 2500 answering machine automatically
adds the day and time to all messages and memos
recorded. The default setting is Saturday 12:01pm.
7Getting started
The red Charging light stays on
even when the batteries are full
charged.
Talk/Standby time
Under ideal conditions, fully
charged handset batteries should
give about 10 hours talktime or
100 hours standby on a single
charge.
Battery low warning
If the symbol is flashing, you
will need to recharge your handset
before using it.
Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).
New NiMH batteries do not reach
full capacity until they have been in
normal use for several days
Running the batteries right down
at least once a week will help them
last as long as possible.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time of
the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT
Freestyle Helpline 0870 240 3962.
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1. Press and hold until you hear “Please set day and
time” and the current setting on the message counter
flashes.
2. Press or to hear and select the day then press
to confirm.
You can scroll through the settings by holding down the
button.
1
= Monday, 7= Sunday.
3. Press or to hear and select the hour then press
to confirm.
4. Press or to hear and select the minute then
press to confirm.
The day and time setting is announced in full.
Check day/time
1. Press and release . The current day and time are
announced.
Your BT Freestyle 2500 is now ready for use and the
answering machine is switched ON.
8 Getting started
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Time/Set
䊴
Time/Set
䊴
䊴
Time/Set
䊴
Time/Set
䊴
䊴
䊴
Time/Set
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
9Getting started
Voice prompts
While operating your BT Freestyle
2500 from time to time you will
hear useful voice prompts.
Helpline
If you have any difficulties setting
up your BT Freestyle 2500, please
call the BT Freestyle Helpline on
0870 240 3962.
Default settings for your
BT Freestyle 2500
Feature Setting
Day/Time Saturday 12:01pm
Answer Delay Your answering machine
will answer after 6 rings.
Audible Message Alert Tone OFF
Outgoing message Answer and Record “Hello,
your call cannot be take at
the moment so please leave
your message after the
tone”.
Answer Mode ON
Base loudspeaker volume ON
Base ringer ON
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Getting to know your phone10
Quickdial
Used to store and dial up to 10
numbers, page 19.
Redial
Used to redial one of the last 10
numbers called, page 17.
R/Intercom
Used when connected to a
switchboard/PBX page 50, and
with some BT Calling Features.
Press and hold to make
internal calls with another
BT Freestyle 2500
handset, page 18.
Talk
Press to make, receive and end
phone calls, page 15.
✱/Bell
Press and hold to switch the ringer
on/off, page 21.
Clr
Used to delete digits, page 15
and to switch Secrecy on and off,
page 17.
Calls
Opens the Calls list, page 25.
Prog/Handsfree
Press to activate handsfree
(loudspeaker) mode, page 16.
Press and hold to set
menu options.
#
/Lock
Press and hold to lock/unlock the
keypad, page 22.
Handset buttons
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Quick
R
e
dial
d
i
a
l
R
I
n
t
e
m
r
o
c
1
.
G
l
H
o
V
I
4
P
Q
R
S
7
Clr.
2
5
8
s
l
l
a
C
Prog
H
e
a
e
r
n
f
d
s
D
E
F
A
B
C
3
M
N
O
J
K
L
6
W
X
T
Y
U
Z
V
9
0
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
11Getting to know your phone
Steady Flashing
In range Out of range
Handset in use Incoming call
Secrecy
Ring volume off
Keypad lock on
Making internal call
or transferring
external call
Steady Flashing
Missed call(s)
Battery empty Battery low
Battery half full
Battery full
Directs you back in
the calls list
Directs you forwards in
the calls list
Handset display icons – These are the symbols you will see on your handset’s screen.
* For these features to work you must subscribe to your Network Provider’s Caller Display services.
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12 Getting to know your phone
Base/Answering machine
Time/set
Press to hear the
current date/time.
Press and hold to
set new date/time,
page 7.
Pin set
Set a security code
for remote access,
page 36.
Select
Select the Answer Mode,
page 29.
OGM
Record your own outgoing
messages, page 29.
Page
Page the handset,
page 18. Or use to
register additional
handsets to the
BT Freestyle
2500 base.
Delete
Deletes messages,
page 33.
Play/Pause
Press to play back
messages, press again to
pause, page 33.
Press and hold to record a
memo message, page 35.
Ans On/Off/Stop
Switch the answering
machine on/off, page 26.
Stops messages being
played, page 33.
Press and hold to switch
the base ringer off or on
again.
>/Answer Delay
Skip forward
through your
messages, page 33.
Press and hold to
adjust the number
of rings before your
answering machine
takes a call, page 31.
</Message alert
Skip backward
through your
messages, page 33.
Press and hold to
turn on/off the
audible alert when
you have new
messages, page 32.
Vol
Adjust the base
loudspeaker volume.
Ans On/Off light
Charging light
In-use light
Message counter/Display
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BT Freestyle 2500
T
ime
/S
e
t
Pin S
e
t
Charging
Page
D
e
l.
䊴
Messages
䊳
Play
Pause
t
c
le
e
S
e
s
U
In
ff
/O
n
s O
n
A
ff
p
M
G
O
ns.
A
/O
n
O
to
S
+
Vol.
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
13
Navigating the menus
Your BT Freestyle 2500 handset features an easy to
use menu system. Have a look at the menu map on the
next page.
When the handset is switched on and in standby:
1. Press and hold to open the main menu and select the
function you want by pressing - or the , or
button.
For example, to change the ringer melody:
1. Press and hold , a
P
appears in the handset display,
then . Now select the melody by pressing - .
2. Press press to confirm.
Getting to know your phone
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R
e
d
i
a
l
Prog
s
l
Quick
l
0
9
a
C
dial
Prog
Prog
1
9
5
BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
14
Menu map
Getting to know your phone
Quickdial
Calls Delete calls list
Delete Quickdial numbers
Enter Quickdial no. to store Enter mem. location (0 – 9)
Calls list
Dial
Press and hold until display shows P
Earpiece Volume (1 – 5)
Ringer Melody (1 – 9)
Ringer Volume (1 – 5)
Select tone or pulse (use R button)
Restore default settings (PIN 0000)
Recall Setting
Dial Delete
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Prog
0
4
5
6
7
9
R
Quick
dial
C
R
e
d
s
l
l
a
i
a
l
Prog
Prog
Prog
Quick
dial
Prog
Prog
Prog
Prog
Prog
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
Make a call
1. Press . The display shows the call timer, e.g.
00:30
.
Enter the telephone number and the number is dialled.
Preparatory dialling
1. Enter the number first then press to dial.
End a call
1. Press or place the handset back on the base.
Receiving calls
When the telephone rings the icon will flash.
1. Press or lift the handset from the base.
Earpiece volume
There are volume 5 levels to choose from, 1 for low
volume, 5 for high volume.
1. Press and hold , then press .
2. Press - to select the volume you want.
3. Press to confirm.
Call timer
Your handset automatically
displays the duration of every
external call.
The earpiece volume can only be
changed when you are on a call.
If you don’t press Prog, then after
a few seconds the volume indicator
will disappear from the display and
the new setting will be
automatically saved.
If you have subscribed to a Caller
Display service, your caller’s
number will also be shown. If the
number is withheld the display
shows - - - - - . See page 24 for
more information.
Press to delete an incorrect
digit.
Using the phone 15
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Clr.
1
Prog
Prog
5
4
BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
During a call press to toggle
between Handsfree and the
handset.
Handsfree
Handsfree lets you talk to your caller without holding
the handset. It also enables other people in the room
to listen to your conversation over the loudspeaker.
Make a call in handsfree
1. Dial the number then press .
2. Press to end the call.
Answer a call in handsfree
When the phone rings:
1. Press and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press . The call is transferred to the loudspeaker.
2. Press to end the call.
16 Using the phone
Range Indicator
The icon on the display
indicates when you are in range of
the base. If the symbol flashes and
you hear a warning beep, you are
out of range and will need to move
closer to the base.
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Prog
Prog
Prog
Prog
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
Secrecy
During a call, you can talk to someone nearby without
your caller hearing.
1. Press . The display shows and your caller cannot
hear you.
2. Press again to return to your caller.
Redial
You can redial any of the last 10 numbers called.
1. Press repeatedly to display any of the last 10
numbers dialled.
2. Press to dial the number displayed.
To delete numbers from the redial list
1. When the number you want to delete is displayed, press
and hold until you hear a beep.
The next number in the list is displayed.
17Using the phone
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Clr.
Clr.
R
e
d
i
a
l
Clr.
BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
Page the handset(s)
You can alert handset users that they are wanted or
locate a missing handset.
1. Press on the base. The handset(s) ring.
2. Press on the base or any button on the handset
to stop ringing.
Internal calls
If you purchased the BT Freestyle 2500 Twin, you can
make internal calls between handsets.
1. Press and hold until the display shows
HS
and
INT
.
Enter the number of the handset you want to call. The
other handset will ring.
2. Press to end the call.
Transferring calls
If using the BT Freestyle 2500 Twin, you can transfer an
external call to the other handset.
1. During an external call, press and hold until the
display shows
HS
and
INT
. Enter the number of the
handset you want to call. The other handset will ring.
2. When it answers, press to transfer the call.
18 Using the phone
Paging calls cannot be answered
by a handset.
Stopping paging at the handset
stops that handset only.
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Page
Page
R
R
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
Quickdial directory
You can store up to 10 numbers in the directory of
each of your Freestyle 2500 handsets for quick and
easy dialling. Numbers can be up to 18 digits long.
Store a number
1. Press and hold then . Enter the telephone
number you want to store.
2. Press then the Quickdial location ( – )
you want to store the number in.
3. Press to confirm.
Dial/view a number
1. Press to open the directory.
2. Enter a Quickdial location – using the keypad.
3. Press to dial a displayed number.
Or
Press to return to standby.
19Using the phone
Press to delete an incorrect
digit.
If the number you store has more
than 9 digits, the display shows ———.
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Prog
Quick
dial
Prog
Quick
dial
Clr.
Quick
dial
0
9
0
9
Clr.
BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
Edit/delete a number
1. Press then the location ( – ) of the number
you want to edit or delete.
2. Press and hold for 3 seconds.
3. You can now move the cursor using the and
buttons, delete digits using the button and insert
digits using the keypad. To delete the whole number,
press and hold .
4. Press to confirm.
Delete all Quickdial entries
1. Press and hold , then then .
2. Press to confirm. All numbers in the Quickdial
directory are deleted.
20 Using the phone
If you have purchased a BT
Freestyle 2500 Twin, entries are
only deleted on the handset you
are using.
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Quick
dial
Quick
dial
Quick
dial
Clr.
Prog
Prog
0
9
R
e
d
i
a
Clr.
0
Quick
dial
s
l
l
a
l
C
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
21
Ringer melody
There are 9 different ringer melodies to choose from.
1. Press and hold then . The current melody
is played.
2. Press – to select your preferred melody.
3. Press to confirm.
Ringer volume
There are 5 different ringer volumes to choose from.
1. Press and hold then . The current ring volume
is played.
2. Press – to select your preferred volume.
3. Press to confirm.
Handset ringer off/on
1. Press and hold . The display shows denoting that
the ringer is now off.
2. Press and hold again to switch the ringer back on.
Handset settings
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1
Prog
1
Prog
Prog
9
Prog
5
5
6
BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
Base ringer off/on
1. Press and hold for 10 seconds to switch the base
ringer off or on again.
The default setting is ON.
Keypad lock
You can lock the handset keypad to prevent accidental
button presses.
1. Press and hold . The display shows . The keypad
buttons are now locked.
2. Press and hold again to unlock the keypad.
22 Handset settings
You can still answer incoming calls
by pressing when the keypad
is locked.
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Ans.
On/Off
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
Restore default settings
This will return your handset to its original settings.
1. Press and hold then .
2. Enter the system PIN number.
3. Press to confirm.
Default handset settings
Earpiece volume 3
Handset ringer volume 5
Handset melody 8
Keypad lock Off
Redial memory Empty
Quickdial directory Empty
Calls list Empty
Recall 100 ms
23Handset settings
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Prog
9
Prog
BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
24
Caller Display
If you subscribe to Caller Display, you can see your
caller’s number (provided it is not withheld) on your
handset display before you answer the call.
If the caller has withheld their number the display
shows the handset number (e.g.
HS-1
).
Using the Calls list
When a call is not answered or is picked up by the
answering machine, your caller’s telephone number will
be stored in the Calls list. The Calls list holds up to 20
missed calls. Missed calls are indicated by the icon in
the display.
When the Calls list is full, the oldest call will be replaced
by a new call, the most recent call will always be at the
top of the list. If a caller rings again their number will
move to the top of the list.
Ring Back calls will display the number you dialled to
request the Ring Back service.
Caller Display
IMPORTANT
To use Caller Display you must first
subscribe to your network
provider’s Caller Display service.
A quarterly fee is payable.
For more information on BT
Calling Features, call BT free on
0800 800 150.
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View/dial a number
1. Press . The most recent missed call is displayed.
2. Keep pressing to toggle between the number and the
date and time it was received.
3. Press to scroll back through the earlier calls in the list.
4. When the number you want is displayed, press to
dial it.
Delete a number
1. When the number you want to delete is in the display,
press and hold to delete the number.
2. Press again to return to standby.
Delete the entire Calls list
1. Press and hold , then then .
2. Press to confirm. All numbers stored in the Calls list
are deleted.
25Caller Display
If you have purchased a Freestyle
2500 Twin, Trio or Quad, the Calls
list will be deleted on all handsets.
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Your BT Freestyle 2500 can digitally record up to 10
minutes of messages. Each message can be up to a
maximum of 3 minutes long. You can also record memos
for other users of your phone.
You can operate your BT Freestyle 2500 from:
the base
remotely from any external Touchtone™ telephone.
Your BT Freestyle 2500 comes with two pre-recorded
outgoing messages, one for Answer and Record mode
and one for Answer Only mode. You can also record your
own outgoing message.
Your BT Freestyle 2500 gives clear voice prompts to help
you when using the answering machine.
Switch on/off
When first connected to the mains, your BT Freestyle
2500 is set to ON and Answer and Record.
1. Press . The machine confirms by announcing
“Answer on “ or “Answer off”.
When On, the message counter is also displayed.
Answering machine
If you have not already set the
day and time, you will need to do
this so that you will know when
each message was received, see
page 7.
26
5301 BT Freestyle 2500 UG [5] 22/1/04 8:41 am Page 26
Ans.
On/Off
BT Freestyle 2500 – Edition 05 – 12.12.03 – 53011
Loudspeaker volume
Adjust volume for call screening
The volume ranges from 0 – 7 where 0 = Off, 7 =
Maximum.
1. When the base is idle, press or , the display
shows the current setting.
Adjust volume for message playback
Volume for playback is adjustable in 7 steps. It is
independent from Call screening but it is linked to the
voice prompt volume.
1. During message playback, press or , until you
reach the required level.
27Answering machine
You can adjust the loudspeaker
volume in Standby mode to set the
call screening volume and during
message playback to set the
playback volume.
The base ringer can be switched
on and off by pressing and holding
for 10 seconds.
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On/Off
–
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Outgoing messages
This is the message your caller hears when the answering
machine picks up their call. Your BT Freestyle 2500
comes with two pre-recorded outgoing messages to
choose from. You can also record your own outgoing
messages.
Answer and Record
This allows your caller to leave a message for you.
The pre-recorded message is “Hello, your call cannot be
taken at the moment, so please leave your message after
the tone.”
Answer Only
This does not allow your caller to leave a message.
The pre-recorded message is “Hello, your call cannot be
taken at the moment, and you cannot leave a message, so
please call later.”
28 Answering machine
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Select answer mode
1. Press . The current answer mode is announced, for
example “Answer and Record”.
2. Press and hold to change the mode, for example
to Answer Only.
When Answer and Record is set and the answering
machine is switched on, the display shows the message
counter, e.g. 03.
When Answer Only is set, the display switches between
Ao
and the number of messages stored.
Record your own outgoing message
Your message can be up to 1 minute long. It replaces the
pre-recorded outgoing message, but you can reinstate
this later if you wish.
1. Press to set either Answer & Record or Answer
Only mode.
2. Press and hold . Speak your message clearly after
the tone.
3. To end recording, release . Your message is played
back for checking.
OGM
OGM
29Answering machine
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Select
Select
Select
BT Freestyle 2500 – Edition 05 – 12.12.03 – 5301
Play/check outgoing message
1. Press . Your current outgoing message is played.
Reinstate pre-recorded outgoing messages
This means deleting your own recorded outgoing message.
1. Press to play the current Answer and Record or
Answer Only outgoing message.
2. During playback, press . The message stops and the
pre-recorded outgoing message is played in its place.
Memory full
If the memory becomes full when a caller is leaving a
message the machine announces “Memory full, thank you
for calling” and hangs up.
When the memory is full, your answering machine will
automatically switch to Answer Only mode. You must
delete messages to allow for more messages to be
recorded, see page 33.
30 Answering machine
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OGM
OGM
Del
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Answer delay
Answer delay sets the number of times your BT Freestyle
2500 will ring before the answering machine picks up
your call. The default setting is 6 rings. You can change
this setting to 2-9 rings or to time saver mode.
At the base:
1. Press and hold until the current setting is
announced (setting flashes), then release.
2. Press to scroll through the settings, which are
announced with each press.
When you hear and see on the message counter the
setting you want, release . The setting is announced
again as confirmation.
Check answer delay setting
1. Press and release , the current setting is announced
and displayed.
31Answering machine
Time Saver
Time Saver can save you the cost
of a call when you want to ring in to
find out if you have new messages.
If your answering machine answers
after 2 rings, you have new
messages. If you have no new
messages it will answer after 6 rings.
So if you hear a third ring, you can
hang up before you are connected,
saving you the cost of a call.
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Working with a fax machine
If your BT Freestyle 2500 is connected to a fax machine,
make sure your BT Freestyle 2500 is set to answer the
call before your fax machine (the answer delay on BT
Freestyle 2500 – 2, 3 or 4 rings is recommended – must
be less than the answer delay on the fax). You may need
to adjust the answer delay setting on both your
answering machine and your fax machine.
The fax machine must be configured to work with an
answering machine (check fax machine user guide). It will
detect a fax call after it has been answered and take the
call off the BT Freestyle 2500.
Audible message alert
When this feature is switched On, your BT Freestyle
2500 will beep regularly to indicate new messages.
1. Press and release , the current setting is announced
and displayed.
To switch audible message alert on/off
1. Press and hold the button. The new setting is
announced.
32 Answering machine
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Message playback
Playing messages
1. Press . The machine announces “You have (n) new
messages and (m) old messages”. Your messages are
played, starting with the new messages and then the old.
Playback always starts with the first received message.
During playback, you can choose any of the following options:
Press at any time to stop playback.
Press to pause playback, press again to resume
playback.
Press to skip to the next message.
Press to replay the current message. Press again to
go to the start of the previous message.
Delete individual messages
1. Press the red button during playback.
The machine announces, “Message deleted”.
33Answering machine
If you need to adjust the base
volume, see page 27.
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Play
Stop
Play
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Delete all old messages
When the machine is idle, press and hold the red
button. The machine announces “All old messages
deleted, you have (n) new messages” and then beeps.
Call screening
You can listen in while your answering machine takes
a call. This lets you identify the caller before deciding
whether to take the call yourself. You can adjust the call
screening speaker volume in idle or during call screening
using the or buttons. Adjusting the Call
screening volume will not affect the message playback
volume.
To turn call screening off, set the volume to 0.
When the answering machine takes a call, if you decide to
take the call yourself:
1. Press or lift the handset from the base. Recording
stops automatically and you can speak to your caller.
34 Answering machine
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Record a memo
You can record a memo message for other users of the
answering machine. Memos are stored and played back
just as messages.
1. Press and hold and speak your message clearly
after the tone.
2. Release to end recording. The message counter
goes up by 1.
35Answering machine
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Play
Play
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Keep a note of your remote access
code by writing it in the space
provided on page 46.
Time saver
If you have set the answer delay to
Time Saver, your answering
machine will answer after 2 rings if
you have new messages. If you do
not have new messages it will
answer after 6 rings. This enables
you to hang up if you hear more
than 2 rings before you are
connected, saving you the cost of
a call. See Answer delay, page 31.
You can operate your answering machine remotely from
any Touchtone™ phone by calling your BT Freestyle 2500
and entering a 3-digit security code.
The pre-set code is 321. You can change this for added security.
To change the security code
1. Press and hold . The first digit of your current security
code is announced and will flash on the message counter.
2. Use or to change the digit then press to
confirm. The new digit is announced.
3. You will be prompted to change digit 2 and 3. Follow the
procedure above for all 3 digits of your security code.
4. The new security code is announced once the change has
been completed.
Switch answering machine on
If you forget to switch on your answering machine, you
can do it from another phone.
1. Dial your phone number and after 20 rings your
answering machine will switch on.
PIN Set
36 Remote access
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Check for messages
1. Dial your phone number. When you hear your outgoing
message, press . You will hear “Please enter your
security code”.
2. Enter your 3-digit code.
Your machine announces, “You have (n) new messages
and (m) old messages, to hear main menu, press 1”. Press
1 to hear a list of the available commands.
Message playback
When you have accessed your answering machine, you
can operate it using the keypad numbers on the phone
you are using.
The commands are:
Play all messages
Play new messages
Skip back during messages
Delete during messages
Skip forward during messages
Play outgoing message
Record a new outgoing message
Set Answer On or Off
To hear main menu
37Remote access
If you do not press any button for
8 seconds, your BT Freestyle 2500
announces “Thank you for calling”
and then hangs up.
If you enter your security code
incorrectly, after the second
attempt, your BT Freestyle 2500
will announce: “Thank you for
calling” and will hang up.
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3
4
5
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8
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Registering new handsets
You can register up to 5 handsets to your BT Freestyle
2500 base.
If you have purchased a Twin, Trio or Quad the
handsets in these packs are pre-registered to the
main base.
However, if you purchase additional BT Freestyle 2500
handsets separately you will need to register them to the
base first for them to work.
Registering a BT Freestyle 2500 handset
1. Press and hold the button on the base for about
10 seconds until the In Use light starts flashing.
2. On the handset to be registered, press and hold the
and together until display shows
65-
.
3. Enter the base number. If this is a new handset then the
base number is 1, the display shows
65-1
then
PIN
.
4. Enter and registration starts. When the
handset beeps and returns to standby registration is
complete.
Additional handsets38
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Registering another GAP compatible handset
1. Press and hold the button on the base for about
10 seconds until the In Use light starts flashing.
2. Set the handset to be registered into registration mode
(see user guide for that handset). When it asks for a PIN,
enter .
3. When the handset beeps and returns to standby
registration is complete.
De-registering a handset
You can de-register handsets using only BT Freestyle
2500 handsets that are registered to that base (you can’t
use other GAP compatible handset to de-register a
handset).
1. On the BT Freestyle 2500 handset, press and hold the
and buttons together until the handset beeps
and displays
PIN
.
2. Enter . The display shows
PIN0000
and
HS-
.
3. Enter the number of the handset you want to de-register,
for example, . The display shows
PIN0000
and
HS-3
.
The handset beeps when de-registration is complete.
39Additional handsets
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Help
New batteries should be
rechargeable: Nickel Metal Hydride
(NiMH), size AAA, capacity
600mAh.
Spare rechargeable batteries are
available from the BT Freestyle
Helpline 0870 240 3962.
WARNING
Do not immerse batteries in water
or throw them into a fire, or
dispose of them with ordinary
domestic refuse.
BT accepts no responsibility for
damage caused to your BT
Freestyle 2500 by using any other
types of batteries.
Replacing the handset batteries
After a time, you may find that the handset batteries are
running out of charge more quickly. This is a standard
sign of wear and the batteries will need replacing.
1. Slide the battery compartment cover off. Take out the
old batteries and replace with new ones.
No display appears
The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries.
No dial tone
Is the telephone cord of the base plugged into the phone
socket?
Check that the base station is connected to the mains
power and switched on.
40
Customer Helpline
If you experience any difficulties
please call the BT Freestyle Helpline
on 0870 240 3962 or email
bt.freestyle.helpdesk@vtecheurope.com
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You cannot link up with the base station
Is the icon shown in the top left hand corner of the
display? If so, you may be out of range and need to
move closer to the base.
Check that the mains power cable is connected at the
base and switched on.
Handset does not ring
The ringer volume may be switched off, see page 21.
Check that the base is plugged into the phone socket
and mains power and switched on.
Buzzing noise on my radio, TV, computer or
hearing aid
Sometimes your BT Freestyle 2500 can interfere with
other electrical equipment if it is placed too close. It is
recommended that you place your Freestyle 2500 at
least one metre away from such appliances to avoid any
risk of interference.
41Help
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Calls do not get through to a connected fax machine
Check that the number of rings before answering is 2, 3
or 4, see Answer delay page 31 and that your outgoing
message is kept short.
Check that the sending machine is transmitting fax
tones. Older machines may not do this.
If you are still having problems, try shortening the silence
detection time on your fax machine/fax modem. See your
fax user guide for details.
Fax machine interrupts callers trying to leave
messages on the answering machine
The fax may be detecting periods of silence during the
incoming message and switching to fax reception mode.
Try increasing the silence detection time on your fax
machine/fax modem or switch it off completely.
See your fax user guide for details.
42 Help
BT accessories and
replacement items
For a full range of accessories and
replacement items for BT products
please call 0870 240 5522, or visit:
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Safety
General
Only use the power supply included with the product.
Using an unauthorised power supply will invalidate your
guarantee and may damage the telephone. The item
number for the power supply used with the base is
024322.
The item number for the power supply used with the
charger is 009294 (only applicable when you have
purchased the BT Freestyle 2500 Twin, Trio or Quad).
Use only the approved rechargeable batteries supplied.
Spare rechargeable batteries are available from the BT
Freestyle Helpline on 0870 240 3962.
Do not open the handset (except to replace the handset
batteries) or the base. This could expose you to high
voltages or other risks. Contact the Helpline for all
repairs.
Radio signal transmitted between the handset and base
may cause interference to hearing aids.
It is recommended that advice from a qualified expert be
sought before using this product in the vicinity of
emergency/intensive care medical equipment.
General information
This equipment is not designed for
making emergency telephone call
when the power fails. Alternative
arrangements should be made for
access to emergency services.
This product is intended for
connection to analogue public
switched telephone networks and
private switchboards in the United
Kingdom.
43
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44
It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.
Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close. It is recommended that
you place your product at least one metre away from
such appliances to minimise any risk of interference.
Never dispose of batteries in a fire. There is a serious risk
of explosion and/or the release of highly toxic chemicals.
Cleaning
Clean the handset and base with a damp (not wet) cloth,
or an anti-static wipe. Never use household polish as this
will damage the product. Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being
recharged or during prolonged periods of use. This is
normal. However, we recommend that to avoid damage
you do not place the product on antique/veneered wood.
General information
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45
Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing
the free flow of air over its surface.
Do not submerge any part of your product in water and
do not use it in damp or humid conditions, such as
bathrooms.
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord from the
base for the duration of the storm.
General information
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46
Guarantee
Your BT Freestyle 2500 is guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Freestyle 2500 or
any component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship of materials. Products over 28 days
old from the date of purchase may be replaced with a
refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as
instructed.
This guarantee does not cover any faults or defects caused
by accidents, misuse, fair wear and tear, neglect,
tampering with the equipment, or any attempt at
adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
General information
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of
purchase is required so please
keep your receipt.
Enter your BT Freestyle 2500
Remote Access security code here:
[ / / ]
(see page 36 for more information)
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47
Within the 12 month guarantee period:
If you experience difficulty using the product, prior
to returning it, please read the Help section beginning
on page 40, or contact the BT Freestyle Helpline on
0870 240 3962, 9am to 5.30pm Monday to Friday.
In the unlikely event of a defect occurring, please follow
the Helpline’s instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period
has ended, the repair must meet the approval
requirements for connection to the telephone network.
We recommend that you contact BT’s approved repair
agent, TecLogic on 01672 564444 or a local qualified
repairer.
General information
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How many telephones can you have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
other telephone line. Your BT Freestyle 2500 has a REN
of 1. A total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephone may not ring.
With different telephone types there is not guarantee of
ringing, even when the REN is less than 4.
Only use approved power supply, item code 024322
for base station or 009294 for charger (only applicable
if you have purchased the BT Freestyle 2500 Twin, Trio
or Quad).
Only use approved AAA NiMH rechargeable batteries.
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC.
Technical information48
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49
Declaration of Conformance
Hereby, Vtech declares that this BT Freestyle 2500 is in
compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
For a copy of the Declaration of Conformity, please
contact the BT Helpline on 0870 240 3962.
Connecting to a switchboard
This product is intended for use within the UK for
connection to public telephone network and compatible
switchboards, which support tone dialling and timed
break recall. If in doubt please consult your switchboard
provider.
Switchboard external line access code
You may need to enter an access code (e.g. 9) in
order to get an outside line. So that the switchboard has
time to pick up an outside line, you may also need to
add a Pause after the access code.
Technical information
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50
Insert a Pause
1. When storing a number, press and hold until
P
appears in the display.
Recall (R)
is used when connected to certain switchboards/PBXs
and some BT Calling Features, or those services available
via your network provider.
The default recall setting is option S ( 100ms) which is
the standard setting for the Public Telephone Network
and most switchboards/PBXs. Normally, you will not
need to change this setting. However, some
switchboards/PBXs may require a longer recall, in which
case option L (280ms) should be selected.
1. Press and hold then to display the current
settings (S).
2. Press to toggle between the two available
options, S and L.
3. Press to confirm your selection.
Technical information
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51
Dialling mode
Your BT Freestlye 2500 is pre-set to tone dialling.
You can switch to pulse dialling which may be necessary
if you are using your BT Freestyle 2500 with an older
style switchboard.
1. Press and hold then . The display shows the
current setting
T
(Tone mode) or P(Pulse mode).
2. Press to toggle between
T
and Pto display the mode
you want.
3. Press to confirm.
Technical information
The answering machine is free
standing only.
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Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Freestyle 2500 (12/03) 5
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
Visit us at www.bt.com
5301 BT Freestyle 2500 UG [5] 22/1/04 8:41 am Page 52
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