BT Freestyle 250 User Manual 2

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Page 1

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

BT Freestyle 250

User Guide

Page 2

Section

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Welcome…

to your BT Freestyle 250 Digital Cordless Telephone Answering Machine

Digital call clarity with up to 300m range outdoors and up to

•

50m indoors (in ideal conditions).

Answering machine with up to 15 minutes recording time.

•

Directory – lets you store up to 50 names and numbers

•

for easy dialling.

Caller Display - lets you see who’s calling and your phone stores

•

details of the last 20 callers in a Calls list.

Use the handsfree facility to talk to callers without holding the

•

handset.

Whilst on a call use the secrecy feature to talk to someone in the

•

same room without your caller hearing you.

1 Requires subscription to a Caller Display service.

A quarterly fee may be payable

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Section

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Freestyle 250, contact the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

Hearing aid?

Please note that the BT Freestyle 250 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

Got everything?

• BT Freestyle 250 handset

• BT Freestyle 250 base

• 2 x NiMH AAA rechargeable batteries (already fitted)

• Mains power adaptor

• Telephone line cord

If you have purchased a BT Freestyle 250 multiple pack you will also have the following for each additional handset:

• BT Freestyle 250 handset

• BT Freestyle 250 charger

• 2 x AAA NiMH rechargeable batteries (already fitted)

• Mains power adaptor (for the charger)

Page 4

In this guide

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Set the day and time . . . . . . . . . . . . . . . . . . . 8

To change the time or date format . . . . . . . . 9

Setting up the charger . . . . . . . . . . . . . . . . . . 10

Getting to know your phone

Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 12

Handset display icons . . . . . . . . . . . . . . . . . . 13

Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Navigating the menus . . . . . . . . . . . . . . . . . . 15

Handset menu map . . . . . . . . . . . . . . . . . . . . 16

Menu navigation . . . . . . . . . . . . . . . . . . . . . . 16

Using the phone

Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 17

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 17

Earpiece volume. . . . . . . . . . . . . . . . . . . . . . . 18

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Make a call in handsfree . . . . . . . . . . . . . . . . 18

Answer a call in handsfree. . . . . . . . . . . . . . . 19

Switch to handsfree during a call . . . . . . . . . 19

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

To copy a redial number to the directory . . . 20

To delete a number from the redial list. . . . . 21

To delete the entire redial list . . . . . . . . . . . . 21

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Ringer volume on/off . . . . . . . . . . . . . . . . . . 22

Find the handset(s) . . . . . . . . . . . . . . . . . . . . 22

Making internal calls . . . . . . . . . . . . . . . . . . . 23

Receiving internal calls . . . . . . . . . . . . . . . . . 23

Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 24

3-Way conference calls . . . . . . . . . . . . . . . . . 24

Switching a handset off . . . . . . . . . . . . . . . . . 25

Directory

Store a number . . . . . . . . . . . . . . . . . . . . . . . 26

Entering names . . . . . . . . . . . . . . . . . . . . . . . 26

Dial/view a number . . . . . . . . . . . . . . . . . . . . 27

Edit a directory entry . . . . . . . . . . . . . . . . . . . 27

Delete a directory entry. . . . . . . . . . . . . . . . . 28

Delete directory . . . . . . . . . . . . . . . . . . . . . . . 28

SMS text messages

Subscribe to the SMS service . . . . . . . . . . . . 29

Cost of the fixed line service . . . . . . . . . . . . . 29

Send/save text messages. . . . . . . . . . . . . . . . 30

Receiving and reading text messages. . . . . . 31

Reply to a text message . . . . . . . . . . . . . . . . . 31

Delete a text message . . . . . . . . . . . . . . . . . . 32

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

5In this guide

Delete a list. . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Call the sender’s phone number . . . . . . . . . . 32

Send/edit/delete text messages

in the outbox . . . . . . . . . . . . . . . . . . . . . . . . . 33

Message alert beep on/off . . . . . . . . . . . . . . 34

SMS Service Centre numbers. . . . . . . . . . . . . 34

Adding or changing

SMS Service Centre numbers. . . . . . . . . . . . . 35

Select a Send Service Centre number . . . . . . 35

Handset settings

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 36

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 36

Handset tones on/off. . . . . . . . . . . . . . . . . . . 37

Handset name . . . . . . . . . . . . . . . . . . . . . . . . 38

Registering handsets . . . . . . . . . . . . . . . . . . . 38

De-registering a handset. . . . . . . . . . . . . . . . 39

Restore default settings. . . . . . . . . . . . . . . . . 40

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Base settings

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 41

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 41

Change PIN code . . . . . . . . . . . . . . . . . . . . . . 41

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Restore default settings. . . . . . . . . . . . . . . . . 43

PBX access . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Answering machine

Date and time. . . . . . . . . . . . . . . . . . . . . . . . . 45

Operating from the base . . . . . . . . . . . . . . . . 46

Switch on/off . . . . . . . . . . . . . . . . . . . . . . . . . 46

Playing messages . . . . . . . . . . . . . . . . . . . . . . 46

Adjust volume . . . . . . . . . . . . . . . . . . . . . . . . 46

Operating from the handset . . . . . . . . . . . . . 47

Switch on/off . . . . . . . . . . . . . . . . . . . . . . . . . 47

Outgoing messages . . . . . . . . . . . . . . . . . . . . 47

Record your own outgoing message . . . . . . 48

Play outgoing message . . . . . . . . . . . . . . . . . 49

Reinstate pre-recorded outgoing message . 49

Set answer mode . . . . . . . . . . . . . . . . . . . . . . 50

Set answer delay . . . . . . . . . . . . . . . . . . . . . . 51

Playing messages . . . . . . . . . . . . . . . . . . . . . . 52

Delete all old messages . . . . . . . . . . . . . . . . . 53

Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 53

Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Remote access . . . . . . . . . . . . . . . . . . . . . . . . 54

Security PIN . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Set/change security PIN . . . . . . . . . . . . . . . . 54

Operating your answering machine from

another phone . . . . . . . . . . . . . . . . . . . . . . . . 55

Switch answering machine on remotely. . . . 56

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 6

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

6 In this guide

Caller Display

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

View/dial a number . . . . . . . . . . . . . . . . . . . . 57

To copy a Calls list number to the directory . 58

Delete a number. . . . . . . . . . . . . . . . . . . . . . . 58

Delete the entire Calls list . . . . . . . . . . . . . . . 59

BT Calling Features

BT Directory Enquiries . . . . . . . . . . . . . . . . . . 60

BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Call Divert On . . . . . . . . . . . . . . . . . . . . . . . . . 60

Call Divert Off. . . . . . . . . . . . . . . . . . . . . . . . . 61

Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Call Waiting On. . . . . . . . . . . . . . . . . . . . . . . . 61

Call Waiting Off . . . . . . . . . . . . . . . . . . . . . . . 62

Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 62

Add/edit a service . . . . . . . . . . . . . . . . . . . . . 62

Delete a service . . . . . . . . . . . . . . . . . . . . . . . 63

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Product disposal instructions . . . . . . . . . . . . 67

Connecting to a switchboard. . . . . . . . . . . . . 67

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Technical information. . . . . . . . . . . . . . . . . . . 69

R&TTE Directive . . . . . . . . . . . . . . . . . . . . . . . 69

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 7

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Getting started

Location

You need to place your BT Freestyle 250 base within 2 metres of a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Freestyle 250 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the power socket on the back of the base. Plug the other end into the mains socket and switch on.

WARNING

Do not place your BT Freestyle 250 in the bathroom or other humid areas.

Handset range

The BT Freestyle 250 has a range of

es outdoors when there is a

300 metr clear line of sight between the base and the handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset screen indicates when you are in range. When you are out of range, the symbol flashes, and the screen displays

ching. You should move closer to

Sear the base if this happens to ensure the full functionality of your phone.

IMPORTANT

Do not connect the telephone line until at least one of the handsets is fully charged.

The base station must be plugged into the mains power at all times.

Mains power cable

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 8

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Getting started8

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge.

Battery low warning

If the symbol is flashing, you will need to recharge your handset before using it.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).

New NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the batteries right down at leas a week will help them last as long as possible.

IMPORTANT

Only use the power supply and telephone line cord supplied with your BT Freestyle 250 otherwise the telephone may not work.

t once

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the base to charge the batteries for at least 16 hours.

The main handset is pre-registered to the base as –1– (Handset 1). This is shown on the display. When the handset is fully charged the display shows the symbol.

4. After 16 hours, connect the telephone line cord to the base and plug the other end into the wall socket.

Telephone line cord

Set the day and time

1. Press to open the main menu.

2. Press or until the display shows

Date/Time

and

press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 9

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Clr

GHI5JKL

TUV

JKL

MNO

enu

Set date/time

is displayed, press .

4. The current year setting is displayed, enter the last 2 digits of the year (e.g. press then for 2006) and press .

5. Enter 2 digits for the date and 2 for the month (e.g. for 5th August, press ) and press .

6. Enter 2 digits for the hour and 2 for the minute (e.g. for

10.54pm, press ) and press .

Saved

is displayed.

7. Press and hold to return to standby.

To change the time or date format

1. Press to open the main menu.

2. Press or until the display shows

Date/Time

and

press .

3. Press or until

Time format

Date format

is displayed, as required.

4. Press and choose between 24hr/12hr or dd.mm/mm.dd as appropriate.

5. Press to confirm and press and hold to return to standby.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Freestyle Helpline 0870 240 3962.

Batteries and handset may become warm during charging. This is normal.

If you have more than one handset registered to your base, you only need to set the date and time on one handset and the other handsets will be automatically updated.

9Getting started

Your BT Freestyle 250 is now ready for use.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 10

10 Getting started

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Under no circumstances use nonrechargeable batteries. Only use NiMH rechargeable batteries with a capacity of 600mAh or higher. Using inappropriate batteries will invalidate your guarantee and may damage the telephone.

Helpline

If you are having any difficulties setting up or using your BT Frees 250, please call the BT Freestyle Helpline on 0870 240 3962 or email bt.helpdesk@v

techeur

tyle

ope.com

BT Freestyle 250 multiple pack owners only

Location

You need to place your BT Freestyle 250 charger close enough to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the charger, plug the other end into the mains wall socket and switch the power on.

Mains power cable

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 11

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the charger and charge for at least 16 hours.

Your BT Freestyle 250 multiple pack is now ready for use.

11Getting started

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 12

123

456

789

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

Clr

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Getting to know your phone

Handset buttons

Press to access the BT Calling features

From standby, press to display the

Use to scroll up through a menu or list.

During a call, pr

Press to go back to previous display.

Press and hold to return to standby.

Used to delete digits and to switch

Secrecy on and off, page 19.

(loudspeaker) mode, page 18.

Press to make and receive phone calls.

Press to access the directory, page 26.

During a call, press to adjust the

services list, page 60.

earpiece volume, page 18.

Press to activate handsfree

Use to scroll down through

earpiece volume, page 18.

BT button

Calls list, page 57.

ess to adjust the

Handsfree

Talk

Down/Direc

tory

a menu or list.

Clr

Display

With orange backlight.

Used to access the main menu, select sub-menus and confirm changes.

Recall

Used when connected to a switchboard/PBX page 67 and with some BT Calling Features, page 60.

End call

Press to end the call in progress.

Use to return to standby.

Press and hold to insert a pause in a number. page 27.

#/Keypad lock

Press and hold to lock/unlock the keypad, page 22.

Press and hold to switch the ringer on/off, page 22.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 13

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Handset display icons

These are the symbols you will see on your handset’s display.

13Getting to know your phone

UP/DOWN

When scrolling

ough the menu

thr

ANTENNA

Steady when in range. Flashing when out of range.

HANDSET

Handset in use Incoming call

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

HANDSFREE

Handsfree on

ANSWERING MACHINE

Answering machine on

CROSSED BELL

Ring volume off

MUTE

Secrecy on

KEY

Keypad lock on

BATTER

Battery empty

ery low

Batt

Battery half full

Battery full

Page 14

14 Getting to know your phone

Base

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Press to ring the handset(s),

to help you find it if it is

missing, page 22.

Press to switch answering

machine on or off, page 46.

Press once to repeat current

message, twice to play

evious message, page 46.

Press to decrease playback

volume, page 46.

Delete messages, page 46.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Find

Answer on/off

<SKIP

Volume -

Delete

Power LED

On = power on Flashing = line in use.

SMS LED

Indicates you have new SMS messages.

Stop

Press to stop message playback, page 46.

Play

Press to play messages, page 46.

Message Counter

SKIP>

Press to play next message, page 46.

Volume +

Press to increase playback volume, page 46.

Page 15

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enu

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Navigating the menus

Your BT Freestyle 250 handset features an easy to use menu system. Have a look at the menu map on the next page.

When the handset is switched on and in standby:

1. Press to open the main menu and select the function you want by pressing the or button.

For example, to change the ringer melody:

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and press .

Ring melody

is displayed, press to select. The current

melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press to save. You hear a confirmation tone and

Saved

is displayed.

6. Press and hold to return to standby.

15Getting to know your phone

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 16

16 Getting to know your phone

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Handset menu map

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Write message, Inbox, Outbox

Play messages, Del. all old,

Security PIN, Ans. settings

New, Details, Edit, Delete entry

Details, Save number, Delete entry

Details, Save number

SMS messages

SMS settings

Answering machine

ectory

Dir

Delete list

Redial

Delete list

Calls List

, Delete entry

Delete list

Date/Time

Set date/ time, Time format Date format

Setup base

Ring melody, Ring volume Change PIN, Dial mode, Access code, Reset

Setup h/set

Ring melody, Ring volume, Tones Handset name, Reset

Switch off

Internal

Menu navigation

Press or to scroll through the menu options.

Press to select an option.

Press to go back to the previous display screen.

Press and hold to return to the standby display screen.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 17

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

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Using the phone

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on the display before you dial out.

1. Enter the number first then press or to dial.

End a call

1. Press or place the handset back on the base.

Receiving calls

When you receive an incoming call, the telephone will ring and the icon will flash.

1. If the handset is not in the base/charger, press or to answer the call.

If the handset is on the base/charger, lift the handset to answer the call.

Call timer

Your handset automatically displays the duration of every external call. The call time will remain on the display until 2 seconds after the call has ended.

Press to delete an incorrect digit.

If you have subscribed to a Caller Display service, your caller’s number will also be shown. If the number is withheld the display will show

Withheld

. If an exact number match is found in the Directory, the name will be displayed instead of the number. See page 57 for more inf

Internal calls

When you receive an internal call, the calling handset number will be shown on the handset display.

ormation.

If you experience any problems, please call the Helpline on

0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 18

18 Using the phone

The earpiece volume can only be changed when you are on a call.

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Earpiece volume

During a call:

To increase the volume

Press .

To decrease the volume

Press .

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press to toggle between handsfree and the handset.

3. Press to end the call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 19

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

2. Press to toggle between Handsfree and the handset.

3. Press to end the call.

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

1. Press . The display shows the symbol and your caller cannot hear you.

2. Press again to return to your caller.

Range Indicator

The icon on the display indicates when you are in range of the base. If

Searching

of range and will need to move closer to the base.

is displayed, you are out

19Using the phone

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 20

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20 Using the phone

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

If a redial number is stored in the Directory, the caller’s name will be displayed instead of the number.

If there are no redial numbers stored,

Empty

will be displayed.

If you dial the same number on more than one occasion, only the most recent call details will be stored, any previous occurrence will be deleted.

Redial

Your BT Freestyle 250 stores the details of the last 10 calls made into a redial list. Stored redial numbers can be up to 20 digits long.

1. Press , to open the main menu.

Redial

2. Press or until the display shows

, press to

display the redial list.

3. Press or to select any of the last 10 numbers called.

4. Press or to dial the number displayed.

To copy a redial number to the directory

1. Press , to open the main menu.

Redial

2. Press or until the display shows

, press to

display the redial list.

3. Press or to display the number you want and press to select.

4. Press or to display

Save number

and press

to select.

For help with entering names see page 26.

Name

is displayed. Enter a name using the keypad and press

to confirm.

Saved

is displayed. Press and hold to return to

standby mode.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 21

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

To delete a number from the redial list

1. Press , to open the main menu.

2. Press or until the display shows

Redial

display the redial list.

3. Press or to display the number you want and press to select.

4. Press or to display

Delete entry

select.

Delete?

Deleted

is displayed, press again to confirm.

is displayed. Press and hold to return to

standby mode.

To delete the entire redial list

1. Press , to open the main menu.

2. Press or until the display shows

Redial

display the redial list.

3. With any of the redial numbers displayed, press .

4. Press or to display

Delete list

and press

to select.

Delete list?

Deleted

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

is displayed, press again to confirm.

is displayed. Press to return to standby mode.

21Using the phone

, press to

and press to

, press to

Page 22

22 Using the phone

When the keypad is locked incoming calls can still be answered. Once the call has ended, the keypad lock is reactivated.

IMPORTANT

Emergency calls CAN be made when the keypad lock is on.

You cannot answer the ringing as you would a call.

Stopping the ring at a handset stops the ring at that handset only.

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Keypad lock

You can lock the keypad to prevent accidentally dialling numbers while carrying the handset around.

1. Press and hold for 1.5 seconds until the icon is displayed.

2. To unlock the keypad, press and hold again.

Ringer volume on/off

1. Press and hold for 1.5 seconds to switch the ringer on or off.

If you switch the ringer off, the icon will be displayed.

Find the handset(s)

You can alert handset users that they are wanted or locate a missing handset.

1. Press on the base. The handset(s) ring.

2. Press on the base again or press on the handset to stop the handset ring.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 23

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Making internal calls

If you purchased a BT Freestyle 250 multi-pack, you can make internal calls between handsets.

1. Press then or until the display shows

Internal

2. Press and enter the number of the handset you want to call. The other handset will ring and display your handset number to let the handset user know who is calling. When the other handset answers hold your conversation as normal.

3. Press to end the call.

Receiving internal calls

When you receive an internal call, the calling handset number will be shown on the handset display.

1. Press or to answer the call,

23Using the phone

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 24

24 Using the phone

To put an external call on hold during a conference, press be displayed. Pr

To take the external caller off hold, press . be displayed, press to confirm.

ess to confirm.

Conference

Int/Ext call

will

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Transferring calls

If using a BT Freestyle 250 multi-pack, you can transfer an external call to the other handset.

1. During an external call, press , the external caller will be put on hold.

2. Press or until the display shows

Internal

to confirm.

3. Enter the number of the handset you want to call. The other handset will ring and display your handset number to let the handset user know who is calling.

4. When the other handset answers, press to transfer the call.

3-Way conference calls

If using a BT Freestyle 250 multi-pack, you can hold a 3-way conference call with an external caller and the other internal handset.

1. During an external call, press then or until

will

the display shows

Internal

. Press to confirm.

2. Enter the number of the other handset you wish to join the call. The other handset will ring.

3. The other handset answers the call by pressing .

and press

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 25

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

25Using the phone

4. Press , the display shows

Conference

. Press to confirm. The external call, and the two internal handsets are all connected to the conference.

5. Any caller can leave the conference by pressing .

Switching a handset off

1. Press then or until the display shows

2. Press and the display shows

Switch off?

Switch off

, pressing

again will confirm and the handset will turn off.

To turn your handset back on just press

the button

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 26

Directory

Clr

MNO6MNO

TUV

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enuMenu

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

If there are no stored entries, will be displayed.

If you try to store a new entry and the directory is full, you will hear an error tone and

Full

will be displayed.

ess to delete an incorrect digit.

Writing tips

If you make a mistake, press to delete the last character or digit.

repeatedly to enter the

Press following: SPACE ? £ $ % & < >

Press repeatedly to enter the following symbols: . , ? ! 0 + : ‘ “

Press repeatedly to enter the following symbols: # * @ \ / _ ( ) = §

Press to toggle between lower and upper case.

If the next letter is on the same button that you have just pressed, wait until the cursor moves to the right before

ying to enter it.

Empty

You can store up to 50 numbers in the directory of each of your BT Freestyle 250 handsets for quick and easy dialling. Numbers can be up to 20 digits long. Directory entries are stored alphabetically.

Store a number

1. Press to open the directory. The first entry is displayed.

New

2. Press ,

Number

is displayed, press again to select.

is displayed, enter the number for the entry using the

keypad and press to store.

Name

is displayed, enter a name for the entry using the

keypad and press to save.

Saved

is displayed. Press and hold to return to standby

mode.

Entering names

Use the keypad to enter the letters shown on the buttons, e.g. to store TOM:

1. Press once to enter T.

2. Press three times to enter O.

3. Press once to enter M.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 27

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

27Directory

Dial/view a number

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry you want.

Or, search alphabetically, using the keypad to enter the first letter of the name you want, then scroll to the exact entry using the and buttons.

3. To dial press or to view press , then to display

Display

and to confirm.

4. The selected entry will be displayed ready to be dialled out. Press or to dial.

Edit a directory entry

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry you want.

Edit

3. Press then or to display

and press again

to select.

4. The stored number is displayed followed by a flashing cursor. Edit the number using to delete incorrect digits and enter new ones using the keypad, then press .

Insert a pause in a number

You may need to do this if you are connected to a switchboard. When entering a number, usually after entering the switchboard access code (e.g. 9) press and hold 0 until P appears in the display.

Searching for a name

Example: To search for Oliver, press 6 three times to display the first entry beginning with O, then use and

oll to Oliver.

to scr

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 28

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28 Directory

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

See page 26 for help with entering names.

5. The name is displayed followed by a flashing cursor. Edit the name using to delete incorrect characters and enter new ones using the keypad, then press to save.

Saved

is displayed. Press and hold to return to standby mode.

Delete a directory entry

If you have pur 250 multiple pack, entries are only deleted on the handset you are using.

chased a BT Freestyle

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry you want.

3. Press then or to display

Delete entry

and press

to select.

Delete?

Deleted

is displayed. Press to confirm.

is displayed. Press and hold to return to

standby mode.

Delete directory

1. Press to open the directory. The first entry is displayed.

2. Press then or to display

Delete list

and press

to select.

Delete list?

Deleted

is displayed. Press to confirm.

is displayed. Press and hold to return to

standby mode.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 29

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

SMS text messages

Welcome to the BT SMS Service on your BT Freestyle 250. The service is provided by BT.

Your BT Freestyle 250 can send and receive SMS messages from participating mobile networks and compatible landline telephones in the UK.

The fixed line SMS service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: www.bt.com/terms/tor.htm

Subscribe to the SMS service

When you send your first SMS text message from your BT Freestyle 250 you will automatically be registered for the service.

On receipt of your first SMS through the service, the system will send you a welcome SMS message back.

You may also register by sending the word ‘Register’ to 00000 upon which you will receive a confirmation message.

Cost of the fixed line service

There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a SMS text message (prices depend upon your current call package).

SMS stands for Short Messaging Service

IMPORTANT

You must subscribe to your Network Provider’s Caller Display service so that you can use SMS text messaging. A quarterly fee may be payable, please contact your network provider for more details.

When you are using SMS text messaging you must not withhold your telephone number or the service will not allow you to connect.

You may also send messages to landline phones that are NOT SMS compatible. Messages to non-compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message deliver, abbreviations etc should be used sparingly.

If you experience any problems, please call the Helpline on

0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 30

30 SMS text messages

101

Entering text

Use the keypad to enter characters. When you press a button on the keypad, the characters available are shown at the bottom of the display. Press the button repeatedly to move

ough the characters shown.

thr

example, press twice to enter

For Press once to enter

If the next character you want to enter is on the same button, wait for the cursor to move right.

Writing tips

to enter a space.

Press

Press to switch between upper and lower case letters and numbers.

Use , and to enter other punctuation characters.

If you have more than one handset, all handsets use the same inbo and outbox.

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Your BT Freestyle 250 can only hold ten messages, in the Inbox, Outbox or a combination of both. When full the display will show

SMS mem. full.

received until you delete old messages, see Delete a text message or Delete a list (page 32).

Send/save text messages

1. Press ,

Write message

SMS messages

3. The display shows message using the keypad. When you have finished press .

4. The display shows want to send the message to. Alternatively:

Press to send to a number in the directory, calls list or redial list.

5. Press and then press or to scroll to

send the message or

The display will show

transfer

Saved

No more messages can be

will be displayed, press .

is displayed. Press .

Enter message

Number:

Save message

. Begin typing your

.Enter the phone number you

to save the message.

Send message

as appropriate.

Send to

followed by

Msg

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 31

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Receiving and reading text messages

When you receive new text messages, you will hear the message alert beep and the display will show

1. Press ,

2. Scroll to

SMS messages

Inbox

will be displayed, press .

and press .

New SMS msg

3. Scroll or , if required, to the message you want to read first and press

4. Press to return to the inbox.

31SMS text messages

Reply to a text message

1. When reading a text message, press .

is highlighted. Press .

3. To use the sender’s message in your reply, press . Or, press to start with a blank message.

4. Enter your message and press .

5. The sender's number will be displayed, press to accept then scroll or to

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Send message

If you include the sender’s message, the text will be inserted at the beginning of your message. You can then edit it as normal.

and press .

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32 SMS text messages

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Delete a text message

1. Press ,

2. Scroll to

SMS messages

Inbox

Outbox

will be displayed, press .

and press .

3. Scroll or to the message you want to delete and press .

4. Scroll to

Delete entry

and press .

5. Press to confirm or to cancel.

Delete a list

1. Press ,

2. Scroll to

3. Press and scroll to

SMS messages

Inbox

Outbox

will be displayed, press .

and press .

Delete list

, press .

4. Press to confirm or to cancel.

Call the sender’s phone number

1. Press ,

2. Scroll to

SMS messages

Inbox

and press .

will be displayed, press .

3. Scroll or to the message you want and press .

4. Scroll to

Call number

and press .

5. The number is displayed and dialled.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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33SMS text messages

Send/edit/delete text messages in the outbox

1. Press ,

2. Scroll to

SMS messages

Outbox

and press .

will be displayed, press .

3. Scroll or to the message you want and press .

4. Press to read the message or press or to choose from:

Send to

Press to view the phone number, then either ,

or to send to or to edit.

Edit

Press to edit the message and phone number or to accept.

Delete entry

Press , then to confirm or to cancel.

Delete list

Press , then to confirm or to cancel.

Messages in the outbox are labelled according to their status. For example,

Saved msg

indicates a saved message

Msg failed

which indicates a

message that failed to be sent.

Press to exit the menu and return to standby at any time.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 34

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34 SMS text messages

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Message alert beep on/off

When you have new messages, your handset will beep. The default setting is on. You can switch the setting off.

1. Press ,

2. Scroll to

3. Scroll to

SMS messages

SMS settings

New msg alert

4. Scroll or to select

will be displayed, press .

and press .

5. Press and hold to return to standby mode.

SMS Service Centre numbers

To send and receive SMS text messages you need the telephone number of your Network’s SMS Centre.

If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to re-enter them in order for your SMS Service to work.

Send SMS Service number is: 1470P17094009.

The

Receive SMS Service number is: 0800587529.

The

Off

. Press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 35

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Adding or changing SMS Service Centre numbers

Your BT Freestyle 250 is pre-set to send using Service Centre 1 and receive using Service Centre 2.

1. Press ,

2. Scroll to

Svce centres

SMS messages

SMS settings

is highlighted. Press .

will be displayed, press .

and press .

4. Scroll or to select the centre you want and press .

5. Enter the service centre number you want and press .

6. Press and hold to return to standby mode.

Select a Send Service Centre number

If you have entered additional Service Centre numbers, you can choose which send Service centre you want to use. Your BT Freestyle 250 is pre-set to send using Service Centre 1 and receive using Service Centre 2.

1. Press ,

2. Scroll to

3. Scroll to

SMS messages

SMS settings

Send service

4. Scroll or to the centre you want and press

will be displayed, press .

and press .

. Press .

5. Press and hold to return to standby mode.

35SMS text messages

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 36

Handset settings

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Ringer melody

There are 6 different ringer melodies to choose from.

1. Press to open the main menu.

2. Press or until the display shows press .

Ring melody

is displayed, press to select. The current

melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press to save. You hear a confirmation tone and is displayed.

6. Press and hold to return to standby.

Setup h/set

and

Saved

To turn the handset ringer off, see page 22.

Ringer volume

There are 5 different ringer volume levels to choose from.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and

press .

3. Press or until

Ring volume

is displayed, press to select. The selected ringer melody is played at the current volume for 5 seconds.

4. Press or to select your preferred volume.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

5. Press to save. You hear a confirmation tone and

Saved

is displayed.

6. Press and hold to return to standby.

Handset tones on/off

Your BT Freestyle 250 has a series of tones designed to alert you to certain situations. A tone will sound: when the battery is low; when you move out of range of the base and there is no coverage; to confirm each button press (key beeps). You can switch the handset tones on or off.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

press .

Tones

3. Press or until

is displayed, press to select.

4. Press or to select the tone you want and press to select.

Off

5. Press or to display either

and press

to confirm.

Saved

6. You hear a confirmation tone and

is displayed.

7. Press and hold to return to standby.

37Handset settings

and

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 38

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38 Handset settings

Your BT Freestyle 250 is not GAP compatible and registration is therefore generally limited to other BT Freestyle 250 or 250 handsets. The Registration and De-registration menu's are theref only be accessed after entering the code .

ore "hidden" and can

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Handset name

You can give each handset a name up to a maximum of 11 characters, for example “Kitchen”. It will still display its number.

1. Press to open the main menu.

2. Pres s or until the display shows

Setup h/set

and press .

3. Press or until

Handset name

is displayed, press

to select.

4. Press to delete characters and use the keypad to enter the name you want, then press to confirm.

Registering handsets

If you have purchased a Twin, Trio or Quad, the handsets in these packs are already pre-registered to the main base.

1. Press and enter using the keypad.

Registration

is displayed, press .

is displayed, press and

Enter PIN

4. Enter the base PIN (original setting 0000) and press .

5. The handset will display

Searching

, press and hold the

button on the base until you receive a confirmation tone.

will be displayed.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 39

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

39Handset settings

6. The handset will temporarily display display

Handset

and will be automatically assigned the next

Registered

then will

handset number.

De-registering a handset

You can de-register any handset from a base using any of the handsets that are registered to it.

1. Press and enter using the keypad.

Registration

3. Press or until

Enter PIN

is displayed, press .

Deregister

will be displayed.

is displayed, press and

4. Enter the base PIN (original setting 0000) and press .

5. Use or to display the handset number you wish to de-register, then press .

Deregister?

will be displayed, press again to confirm.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 40

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40 Handset settings

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Restore default settings

You can reset your BT Freestyle 250 handset to its default (original) settings.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and press .

Reset

3. Press or until

Reset?

is displayed. Press .

is displayed and press .

Saved

is displayed.

Language

You can change the default language used by your BT Freestyle 250 from English to German or Turkish.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and press .

3. Press or until

Language

is displayed and press .

4. Scroll or to choose the default language and press to confirm.

5. Press and hold to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 41

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

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Base settings

Ringer volume

1. Press , scroll or to

2. Scroll to

Ringer volume

3. Scroll or to the volume level then press .

4. Press and hold to return to standby.

Ringer melody

1. Press , scroll or to

Ring melody

is highlighted, press .

3. Scroll or to the melody you want and press .

4. Press to return to standby.

Change PIN code

Your System PIN can help prevent unauthorised users from changing the settings on your phone.

1. Press to open the main menu.

2. Press or until the display shows press .

3. Press or until select.

Enter PIN

is displayed.

Setup base

and press .

Setup base

Change PIN

and press .

Setup base

and

is displayed, press to

There are 5 volume levels.

There are 5 base ringer melodies.

You will hear a sample as each melody is highlighted.

The default PIN setting is 0000.

If you change your PIN, k the new number by writing it in the space provided on page 68.

If you enter the wrong PIN code

Wrong PIN

will be displayed.

eep a note of

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 42

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42 Base settings

Tone is the default setting for the UK. You should only have to change this if connected to a switchboard that requires Pulse dialling.

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

4. Enter the existing PIN code using the keypad and press .

New PIN

is displayed.

5. Enter a new 4 digit PIN code using the keypad and press .

Repeat PIN

6. Re-enter the new PIN code and press .

is displayed.

Saved

7. Press and hold to return to standby.

Dial mode

Your BT Freestyle 250 is pre-set to tone dialling (DTMF). You can set the dial mode to pulse dialling if your switchboard requires.

1. Press to open the main menu.

2. Press or until the display shows

Setup base

press .

3. Press or until the display shows

Dial mode

to select.

DTMF

4. Press or to display either . You hear a confirmation tone and

Pulse

Saved

5. Press and hold to return to standby.

is displayed.

and

and press

is displayed.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 43

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Restore default settings

You can reset your BT Freestyle 250 base to its default (original) settings.

1. Press to open the main menu.

2. Press or until the display shows

Setup base

press .

Reset

3. Press or until

Enter PIN

is displayed. Enter the 4 digit PIN code using the

is displayed, press to select.

keypad and press .

Reset?

is displayed. Press to confirm,

Saved

6. Press and hold to return to standby.

43Base settings

and

is displayed.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 44

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44 Base settings

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

PBX access

If your switchboard requires a pause after the access code for an outside line, you can program your BT Freestyle 250 to automatically enter the pause. All the numbers in your directory or entered into the keypad will need to prefixed with the access code, e.g. 901977592222.

1. Press , scroll or to

2. Scroll or to

Access code

3. Enter the access number and press .

4. Press to return to standby.

Setup base

and press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 45

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Answering machine

You can operate your BT Freestyle 250 answering machine from:

• the base

• the handset

• remotely from any external Touchtone™ telephone.

The default setting for the answering machine is On.

Until you change your outgoing message, your callers will be greeted with the pre-recorded message, “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

Date and time

An announcement of date and time of recording will be added automatically to each message and memo.

When playing back messages at the handset, the date and time of the message is displayed on the screen.

If you subscribe to your network provider’s Caller Display service, the date and time are set automatically when your BT Freestyle 250 receives its first call, but you may also need to set the year using a handset, see page 8-9.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 46

46 Answering machine

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Operating the answering machine from the base

Switch on/off

1. Press .

Playing messages

1. Press .

During playback:

– press once to repeat current message, twice to play

previous message.

– press to play next message.

– press to delete current message.

– press to stop playback.

Adjust volume

1. Press or to increase or decrease the volume.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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Operating the answering machine from the handset

You can use any registered BT Freestyle 250 handset to switch your answering machine on and off, hear your messages and adjust the answering machine settings.

Switch on/off

1. Press scroll to

2. Scroll or to

**Listen**

3. enter to hear the menu options.

4. Press to select Answer on or Answer off as appropriate.

5. Press and hold to return to standby.

Ans. machine

Ans. settings

menu and press .

and press .

will be displayed and you will be prompted to

Off

. The voice prompt will announce

47Answering machine

During operation via the handset, you will hear prompts that guide you through each step.

Outgoing messages

This is the message your callers hear when the answering machine picks up their call. Your BT Freestyle 250 comes with two pre-recorded outgoing messages to choose from.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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48 Answering machine

To set your answering machine to Answer & Record or Answer Only, see Set answer mode, page 50 .

To record a new Answer Only message you must first set up your answering machine to Answer Only Similarly, to record a new Answer & Record message the answering machine must be set to Answer & Record.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Answer & Record

This invites your caller to leave a message.

The pre-recorded message is, “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

Answer Only

This does not allow your caller to leave a message.

The pre-recorded message is, “Hello, your call cannot be taken at the moment, and you cannot leave a message, so please call later”.

Record your own outgoing message

An Answer & Record message can be up to 2 minutes long.

, see page 50.

An Answer Only message can be any length depending on the amount of recording memory available.

1. Press scroll to

2. Scroll or to

**Listen**

3. enter to hear the menu options.

4. Press to start to record your new message. Press to end recording and your new message will be played back to you.

5. Press and hold to return to standby.

Ans. machine

Ans. settings

menu and press .

and press .

will be displayed and you will be prompted to

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Play outgoing message

If the answering machine is set to Answer Only you will hear the Answer Only message. Similarly if Answer & Record is on you will hear the Answer & Record message.

1. Press scroll to

2. Scroll or to

**Listen**

Ans. machine

Ans. settings

menu and press .

and press .

will be displayed and you will be prompted to

enter to hear the menu options.

4. Press

to hear your message.

5. Press to return to standby.

Reinstate pre-recorded outgoing message

This will delete your own recorded outgoing message.

1. Press scroll to

2. Scroll or to

**Listen**

Ans. machine

Ans. settings

will be displayed and you will be prompted to

menu and press .

and press .

enter to hear the menu options.

4. Press and then immedately after the tone. The original pre-recorded message will be played back to you.

5. Press to return to standby.

To reinstate the Answer Only message you must first set up your answering machine to Answer Only, See page 50. Similarly, to reinstate the Answer & R answering machine must be set to Answer & Record.

ecord message the

49Answering machine

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Set answer mode

Set your machine to Answer & Record or Answer Only.

1. Press scroll to

2. Scroll or to

**Listen**

Ans. machine

Ans. settings

will be displayed and you will be prompted to

menu and press .

and press .

enter to hear the menu options.

4. Each press of will alternate between Answer & Record on and Answer Only on.

5. Press to return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Answer delay

Answer delay sets the number of rings before your BT Freestyle 250 answering machine picks up a call. The default setting is 6 rings. You can select an answer delay of 2, 4, 6, 8 rings or Time Saver.

Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages. Your answering machine answers after 2 rings if you have new messages. If you have no new messages, it will answer after 6 rings which gives you the opportunity to hang up and save the cost of a call.

Set answer delay

1. Press scroll to

2. Scroll or to

**Listen**

Ans. machine

Ans. settings

menu and press .

and press .

will be displayed and you will be prompted to

enter to hear the menu options.

4. Press to change the answer delay. The new setting will be announced after each press.

5. Press and hold to return to standby.

51Answering machine

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Playing messages

During playback, you can repeat, delete and skip back to previous messages or forward to the next message.

1. Press scroll to

Play message

2. played and details of each message are displayed.

During playback:

Stop/Play press

Repeat current message press

Play previous message press ,

Delete current message press

Skip forward to next message press

3. Press and hold to return to standby.

Ans. machine

is highlighted, press . Your messages are

menu and press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Delete all old messages

You can only delete messages that have been played. Any new, unplayed, messages will not be deleted

1. Press scroll to

2. Scroll or to

Ans. machine

Del. all old

menu and press .

and press .

3. Press to confirm.

4. Press to return to standby.

Call screening

You can listen while your answering machine takes a call via the handset or the base speaker. This lets you identify the caller and decide whether to take the call yourself.

1. When the answering machine takes a call it can be heard through the base speaker.

Screen?

also appears on the handset and pressing allows you to hear your caller leaving their message.

2. To speak to your caller, press or . Recording stops automatically.

53Answering machine

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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54 Answering machine

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Memory full

If a caller is leaving a message when the memory becomes full your machine will announce, “Memory full thank you for calling” and hang up. The machine will also automatically set to Answer Only, the base indicator will flash display will show

Ans. mach full

before you can receive any new ones.

Remote access

Security PIN

You can operate your answering machine from any modern phone by calling your BT Freestyle 250 and entering a 4-digit security code.

The pre-set code is 0000. You can change this to help prevent unauthorised callers from listening to your messages.

and the handset

. You must delete messages

Set/change remote access security PIN

1. Press scroll to

2. Scroll or to

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Ans. machine

Security PIN

menu and press .

and press .

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

3. Enter the current 4 digit PIN (default setting = 0000) and press .

4. Enter the new

5. Enter the new

PIN and press .

PIN again and press .

6. Press to return to standby.

Operating your answering machine from another phone.

1. Dial your phone number. When you hear your outgoing message, press the * button. You will hear, “Please enter your security code.”

2. Enter your 4-digit PIN. If you have new messages, your machine announces, “You have (x) new messages”, and they are played back. Or you will hear, “You have no new messages, to hear main menu press 1.”

3. Use the buttons on the phone to operate the answering machine:

hear main menu

play all messages

play new messages only

once to repeat the message, twice to play

previous message

55Answering machine

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

delete the current message

skip forward to the next message

set answer mode, follow voice prompts

play outgoing message

record a new outgoing message, follow voice prompts

switch answering machine on/off

If you don’t give any instructions for 8 seconds, your BT Freestyle 250 will hang up.

Switch answering machine on remotely

If you forget to switch on your answering machine, you can do it from another phone.

1. Dial your phone number and let it ring. After 20 rings, your answering machine will switch on.

2. You will hear, “Please enter your security code.”

3. Enter your 4-digit PIN. If you have new messages, your machine announces “You have (x) new messages”, and they are played back. Or you will hear “You have no new messages, to hear main menu press 1.”

4. Enter to switch the answering machine on.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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Caller Display

If you subscribe to Caller Display, you can see your caller’s number (provided it is not withheld) on your handset display before you answer the call.

If you have stored a name for the calling number in your handset directory, the name will be displayed instead.

Calls list

When a call is not answered, the display shows your caller’s telephone number will be stored in the Calls list. The Calls list holds up to 10 missed calls.

When the Calls list is full, the oldest call will be replaced by a new call, the most recent call will always be at the top of the list. If a caller rings again their number will move to the top of the list.

View/dial a number

1. Press , to open the main menu.

2. Press or to display

Calls list

3. The most recent missed call is displayed. Press or to scroll through the

Calls list

4. Press or to dial the number displayed.

New calls

and press to select.

IMPORTANT

To use Caller Display you must first subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.

For more information on BT Calling Features, call BT free on 0800 800 150.

If the caller has withheld their number the display shows Withheld.

and

If a call is received from an international number

INTERNATIONA

is displayed.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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58 Caller Display

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Instead of accessing the Calls list via the menu, you can press from standby.

If a number is stored in the Directory, the caller’s name will be displayed instead of the number.

If there are no Calls list numbers stored,

Empty

will be displayed.

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

To copy a Calls list number to the directory

1. Press , to open the main menu.

2. Press or to display

Calls list

and press to select.

The most recent missed call is displayed.

3. Press or to scroll through the Calls list to the entry you want and press to select.

4. Press or to display

Save number

and press

to select.

Name

is displayed. Enter a name using the keypad and press

to confirm.

Saved

is displayed. Press and hold to return to

standby mode.

Delete a number

1. Press , to open the main menu.

2. Press or to display

Calls list

and press to select.

The most recent missed call is displayed.

3. Press or to scroll through the Calls list to the entry you want and press to select.

4. Press or to display

Delete entry

and press

to select.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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Delete?

Deleted

is displayed, press again to confirm.

is displayed. Press and hold to return to

standby mode.

Delete the entire Calls list

1. Press , to open the main menu.

2. Press to display

Calls list

and press , press

to select. The most recent missed call is displayed.

3. Press or to display

Delete list

and press

to select.

Delete list?

Deleted

is displayed, press again to confirm.

is displayed, then

Empty

. Press and hold to

return to standby mode.

59Caller Display

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

BT Calling Features

The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries.

If you prefer, you can delete the

tored entries and replace them

pre-s with your own numbers.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@v

techeurope.com

By pressing the button on the handset your BT Freestyle 250 gives you easy access to a range of pre-stored BT Calling Features.

These are:

Helpdesk. Dir. enquiries.

Divert on. Divert off.

Check divert. Call wait on.

Call wait off. Chk call wait.

BT Directory enquiries

1. Press ,

Dir enquiries

is displayed. Press or .

BT Helpdesk

1. Press , then scroll to

Helpdesk

, then or .

The BT Helpdesk will be automatically dialled.

Call Divert On

Divert all incoming calls to another number of your choice.

1. Press then scroll to

Divert on

and press or .

2. Follow the spoken instructions.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Call Divert Off

1. Press then scroll to

Divert off

and press or .

2. Listen for confirmation of your instructions.

Check Divert

1. Press then scroll to

Check divert

and press

or .

2. Listen to hear the status of your Call Divert.

Call Waiting On

Call Waiting lets you know if another person is trying to contact you whilst on a call. If a second caller rings you will hear a beep in the handset. Pressing the button allows you to switch between callers.

1. Press then scroll to

Call wait on

and press

or .

2. Listen for confirmation of your instructions.

61BT Calling Features

Call Diversion services may allow other divert options. Check with your network provider for details.

For further information, see the BT Calling Features User Guide supplied when you subscribe to the services of your choice.

For this feature to work you must subscribe to a Call Waiting service from your network provider. A quarterly fee is payable.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 62

62 BT Calling Features

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For help with ent see page 26.

ering names,

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

Call Waiting Off

1. Press then scroll to

Call wait off

and press

or .

2. Listen for confirmation of your instructions.

Check Call Waiting

1. Press then scroll to

Chk call wait

and press

or .

2. Listen to hear the status of your Call Waiting.

Add/edit a service

1. Press then scroll to the service you want to edit or to display Empty and press .

Edit

2. Scroll to display

and press . If there is a

previously stored number, this will be displayed.

3. If necessary edit the number, pressing to delete any existing digits, then enter the new service number using the keypad and press . If there is a previously stored name, this will be displayed.

4. If necessary edit the name, pressing to delete any existing characters, then enter the new service name using the keypad and press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 63

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

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enu

Clr

Saved

is displayed. Press and hold to return to

standby mode.

Delete a service

1. Press then scroll to the service you want and press .

2. Scroll to display

Delete?

is displayed.

3. Press to confirm. the display shows

Delete

Deleted

Empty

and press .

is displayed. After 2 seconds

4. Press and hold to return to standby mode.

If you are not connected to the BT network, some of these services may not be available. Please contact your Network Provider

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

63BT Calling Features

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

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Help

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Handset not registering?

Searching

•

Check that the base is plugged into the

•

mains power and switched on. Check that there are charged batteries in the

•

handset and that they are fitted correctly.

Forgotten your PIN number

Try entering the default PIN = 0000. If you

•

have changed the number and cannot remember it, contact the BT Freestyle Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

No display

Check that the handset batteries are charged

•

and correctly fitted. If necessary, replace the batteries.

displayed on the handset?

Nothing happens when you press any button

Is the symbol displayed? If so, the key

•

lock is on, press and hold for 1.5 seconds to unlock the keypad.

No connection between handset and base

You may be out of range, is the symbol

•

flashing? If so, move closer to the base.

Handset is not charging properly

Make sure the handset is placed properly on

•

the base/charger. When charging, the battery symbol is shown filling up. Clean the charging contacts with a soft,

•

slightly damp (not wet) cloth.

Handset does not ring

Check that the batteries are inserted

•

correctly. Check that the handset ringer has not been

•

switched off, see page 22.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 65

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Your caller cannot hear you

Is the symbol displayed? If so, secrecy is

•

switched on. Press the button to speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

Caller has to allow their number to be sent.

•

It has been withheld or is unavailable.

65Help

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 66

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General information

IMPORTANT

The BT Freestyle 250 digital cordless telephone is not designed for making emergency telephone calls when the power fails.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Safety

• Only use the power supply supplied with your BT

Freestyle 250. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

• Only use the telephone line cord supplied with your

BT Freestyle 250, otherwise your telephone may not work correctly.

• For the handset, use only AAA Nickel Metal Hydride

(NiMH) rechargeable batteries with a minimum capacity of 600mAh. Never use other batteries or conventional alkaline batteries as this could lead to a short circuit or destroy the battery casing.

• If the keylock is switched on, it is only possible to

make calls to emergency numbers (999/112).

• Do not open the handset (except to replace the

handset batteries). This could expose you to high voltages or other risks.

• Radio signals transmitted between the handset and

base may cause interference to hearing aids.

• It is recommended that advice from a qualified expert

be sought before using this product in the vicinity of emergency/intensive care medical equipment.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

• It is recommended that if you have a pacemaker fitted

you check with a medical expert before using this product.

• Never dispose of batteries in a fire. There is a serious

risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The BT Freestyle 250 handset may become warm

when the batteries are being recharged. This is normal. We recommend that you do not place the product on antique/veneered wood to avoid damage.

• Do not stand your product on carpets or other

surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces.

• Do not submerge any part of your product in water

and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to fire, explosive or other

hazardous conditions.

• There is a slight chance your phone could be damaged

by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

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67General information

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes.

For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard Service Provider.

Dialling mode

Your BT Freestyle 250 is set to DTMF (Tone) dialling. Some switchboards may require

Pulse dialling. To change the dialling mode, see Dial mode page 42.

Recall (R)

Recall is used when connected to certain switchboards/PBXs and some BT Calling Features, or those services available via your network provider.

Guarantee

Your BT Freestyle 250 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Freestyle 250, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship of materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 68

68 General information

BT Freestyle 250 – Issue 02 Ed 1 – 02.01.07 – 7971

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur

within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent as

instructed.

• This guarantee does not cover any faults or defects

caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please read the Help section beginning on page 64 or contact the Helpdesk on 0870 240 3962 or email bt.helpdesk@vtecheurope.com for assistance. In the unlikely event of a defect occurring, please follow the Helpdesk’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.

We recommend that you contact BT’s approved repair agent Helpdesk Solutions on 0870 204 5029 or a local qualified repairer.

Returning your product

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. Please note that we cannot take responsibility for goods damaged in transit. Please obtain and keep proof of posting from the Post Office or other carrier.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your base PIN here:

[ / / / ]

(See page 41 for more information)

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 69

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69General information

Technical information

How many telephones can I have?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Freestyle 250 has a total REN of 1, i.e. for a base and up to 4 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

• Only use approved power supply, item code 030648.

• Only use approved AAA NiMH rechargeable batteries.

Additional handsets

The BT Freestyle 250 is NOT GAP compatible.

R&TTE Directive

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

If you would like a copy of the Declaration of Conformity please visit: bt.helpdesk@vtecheurope.com

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com

Page 70

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Page 72

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Ofﬁces worldwide

The services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Designed and produced by The Art & Design Partnership Ltd. Printed in China

BT Freestyle 250 (01/07) Issue 2 Ed 1

BT Freestyle 250 User Manual 2

Specifications and Main Features

Frequently Asked Questions

User Manual