Freestyle120 Plus
User guide
Please open this page for a further ‘At a glance’
guide to your Freestyle 120 Plus.
RECALL
SECRECY
REDIAL
QUICKDIAL
ABC
GHI
JKL MNO
PQRS
TUV
WXYZ
DEF
2
45
7
89
0
6
3
1
INTERCOM
TALK
BATT
LOW
CHANNEL
SEEKER
1471 Call Waiting
Ring mode switch
Sets the handset ringer
on or off.
see page 11
Intercom button
(and light)
Enables communication between
the handset and base unit.
see page 15
Recall button
For use with PBXs and
Select Services.
see page 12
Quickdial button
Allows you to store and dial up
to 10 numbers in the memory.
see page 12
1471 button
Lets you hear the
telephone number of the last
person who called you.
see page 18
Batt low light
Flashes when the handset
battery is low.
see page 9
Charging contacts
Aerial
Does not extend, do not
pull out.
Channel seeker button
Selects the best alternative
radio frequency if interference
should occur during a call.
see page 11
Call waiting button
To switch between two callers
when Call Waiting has been
ordered from BT Select
Services.
see page 17
Redial button
Redials the last number dialled.
see page 14
Secrecy button
When pressed, it stops the
caller from hearing you.
see page 14
Talk standby button
(and light)
For making or receiving a call.
see page 10
At a glance
1
VOLUME
POWER
CHARGING
IN USE
INTERCOM
Freestyle 120 Plus
8 CHANNEL AUTO SELECTION
Base unit telescopic aerial
Power light
Lights up red when the mains
power is on.
see page 9
In use light
Comes on when the handset
is in use.
see page 10
Charging light
Comes on when the handset
batteries are being charged.
see page 9
Intercom volume button
Press the left hand side or right
hand side to lower or raise the
speaker volume.
see page 16
Intercom button and light
Press to make or answer an
intercom call. Light flashes
when an intercom call is ringing
and stays on during the call.
see page 15
Back up battery
compartment
Holds 8 x AAA batteries.
see page 6
Battery charging
contacts
Telephone line
cord socket
see page 7
Tel Mode switch
Allows you to select Tone or Pulse dialling.
see page 11
Base unit ringer volume
Switch between Hi, Lo or Off.
see page 11
LINE
T-TB T-E P-E
TEL MODE
RINGER
HI LO OFF
12V AC
Mains power
socket
see page 7
2
In this guide
At a glance 1
Introduction 4
Setting up 5
Using your Freestyle 120 Plus 10
BT Select Services 17
Help 19
Technical information 21
Maintenance 24
Index 27
Wall mounting 29
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a grey box.
Customer Helpline
Should you have problems with your Freestyle 120
Plus, call the BT Helpline between 9.00am to 5.30pm
Monday to Friday on Lo-call 0345 697146.
Calls will be charged at local rate.
3
Introduction Your Freestyle 120 Plus has been designed
for ease of use and made to the very high standards set by BT.
We thank you for making the right choice and
expect that you will have many years of
quality ser vice.
Please read the instr uctions car efully before
use and keep this user guide for future
reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the machine)
Purchase price:
For warranty purposes, proof of purchase is
required, so please keep your receipt.
Emergency Calls
The emergency services can be contacted in the UK
by dialling 999. You may also dial 112 which is
valid in any country that is a member of the
European community.
As the Freestyle 120 Plus is a mains powered
cordless telephone there are cer tain situations
where you may not be able to make an emergency
call:
• If there is severe radio inter ference.
• If the handset batteries fail.
• If there is a power cut and there are no back-up
batteries in the base unit.
If your Freestyle 120 Plus is connected to a PBX,
you may have to dial an access number before 999
to contact the emergency services.
Some switchboards are not able to dial out during
a power failure.
4
Check that your Freestyle 120 Plus is
complete. When you unpack you should
have:
• Freestyle 120 Plus handset.
• Freestyle 120 Plus base unit with
telephone line cord attached.
• Mains power adaptor plug.
• Wall mounting bracket with screws.
• Spare quick dial directory label
Setting up Follow these steps to get your Freestyle 120 Plus
ready for use.
Electrical storm warning
1
Please note that during periods of electrical
storm, you are advised to disconnect your
apparatus because damage may occur.
2 If a fault occurs during the 12 month warranty
period and it is due to accidental or wilful
damage (including lightning and electrical
damage) BT will not replace or repair free
of charge.
Important
As this product is rechargeable, it is normal that a
cer tain amount of heat will be produced in its
day-to-day operation. Whilst this is entirely safe we
would advise against placing this product on
antique, veneered or wooden sur faces as damage
may occur.
Plan where you will put your Freestyle 120 Plus.
• It should be within two metres of a power socket
and the phone socket.
• You need enough room for the base unit’s
telescopic aerial to be fully extended.
• For the best operating conditions, try to place
the base unit away from large metal objects and
other electrical appliances.
5
3 Insert battery (for back-up only)
To fit back up batteries, slide the cover off
towards the right and inser t 8 new AAA
alkaline batteries (not supplied) as shown in
the diagram above. The power light on the
base unit will come on and light up red. The
batter y r emoval ribbon should be placed
under the lower layer of batteries. Pulling on
the ribbon will assist in removal of the
batteries when they need replacing. Replace
the batter y compartment cover.
Good quality, fresh batteries should last
approximately six months. To ensure constant
batter y back-up, r eplace the batteries every
six months.
1 Handset aerial
Your Freestyle 120 Plus uses a compact aerial
which does not pull out.
2 Check your telephone wall
socket
If you do not have a modern phone socket,
call BT on Freephone 0800 800 150 and ask
for a BT engineer to come and fit the correct
socket. This is a chargeable ser vice.
✖
Remember that
the flat ends of the
batteries should be
pressed against the
springs.
Like all cordless phones, your Freestyle 120 Plus
handset will need charging for 24 hours before use.
Back-up batteries will only engage when the
battery compartment cover is cor rectly replaced.
If your Freestyle 120 Plus is your only phone, you
should fit back-up batteries so that your phone can
always be used in emergencies.
Setting up
6
4 Plug the power cable into the
back of the base unit
Plug the mains power cable into the socket
on the back of your Freestyle 120 Plus.
LINE
T-TB T-E P-E
TEL MODE
RINGER
HI LO OFF
12V AC
You can now use the telephone and store
numbers in the memor y.
6 Plug the phone into the BT
socket
Warning
1
Do not tr y to use any power supply other
than the one provided. This may
permanently damage your Freestyle120 Plus.
2 Your Fr eestyle 120 Plus should not be fitted
in wet or damp conditions, for example in a
bathroom. Also, the handset should not be
left out in the rain.
3 There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the base
unit from the mains during storms.
5 Connect the base unit
three-pin adaptor to a power
socket
In the event of a power failure, the batteries will
give you up to one hour talk time or seven hours
on standby.
Setting up
7
Like all cordless phones, your Freestyle 120 Plus
handset will need charging for 24 hours before use.
8 To wall-mount your product
(See ‘Wall mounting’, page 29)
To plan the location of the base unit
Your Freestyle 120 Plus works by sending
and receiving radio signals between the
base unit and the handset. The strength of
the signal will depend on where you site the
base unit and how the aerial is deployed.
The higher the base unit is located the
better. An upstairs r oom is ideal. The
following points should be considered:
• It should be within easy reach of a mains
socket and a telephone socket. A new
style telephone socket is required for this
product. If you do not have one, call us on
Freefone
0800 800 150.
• Try to avoid locations near metallic
obstructions or electrical appliances, such
as: TV sets, fridges, computers, fluorescent
lights, radiators, metal pipes and metal
window frames.
• The Freestyle 120 Plus can be wall
mounted by using the bracket and screws
supplied, see page 31 for template.
Setting up
8
For the best reception
Try to avoid putting the telescopic aerial near
other electrical appliances, fluorescent lights and
large metallic objects such as cookers, radiators
and garage doors as these may cause inter ference
and reduce the quality of your calls.
7 Extend the base unit
telescopic aerial
Extend the base unit telescopic aerial on your
Freestyle 120 Plus (as shown below) to ensure
the best possible signal and reception.
LINE
T-TB T-E P-E
TEL MODE
RINGER
HI LO OFF
12V AC
Setting up
9
9 To charge the handset
When you first use your Freestyle 120 Plus,
the rechargeable batteries in the handset
need charging for 24 hours.
•Make sure you have connected your
Freestyle 120 Plus to the mains power
supply, see steps 4 and 5, page 7.
•Make sure the r ed
POWER light is on.
•Place the handset on the base unit, ensuring
the contacts are touching. The
CHARGING
light comes on.
•The charging light will remain constantly lit
whilst the handset is placed on the base unit.
As a rule, placing the handset on the base unit
overnight, will keep the batteries fully charged
for all normal use.
Battery care
Batteries cannot be overcharged. However, leaving
the handset on the base unit all the time can
deteriorate rechargeable batteries. To get the
longest possible life from your batteries, take the
handset of f the base for a few hours each day.
Mains power adaptor
The Freestyle 120 Plus must only be used with the
adaptor supplied.
Using any other adaptor will result in noncompliance with EN60950:1992, and will
invalidate the approval given to this apparatus.
When fully charged and in good condition, the
handset batteries will provide up to 5 hours
continuous talk time or 72 hours standby.
If the batteries are running low, the handset will
beep every few seconds and the BATT LOW light
will flash.
If you are making a call and the batteries are
running low, the handset will give a series of beeps.
Place the handset on the base unit to recharge.
BATT
LOW
Using your Freestyle 120 Plus
10
Making and receiving calls
The handset range is up to 250 metres from
the base unit in ideal conditions. If you start to
go out of range while using the phone, you
will hear warning beeps. If you do not come
back in range, your call will be disconnected.
To make a call
• Lift the handset off the base.
• Pr ess the
TALK button. The TALK light
comes on and the handset buttons illuminate.
The
IN USE light on the base unit comes on.
• Listen for the dialling tone.
• Dial the number you want.
To end a call
• Press the TALK button.
Or
• Replace the handset on the base.
If you do not hear a dialling tone after pressing
the TALK button, wait a few seconds. On a few
exchanges, there may be a delay.
TALK
To switch from Pulse to Tone signalling
during a call
If you are connected to a pulse dialling
exchange, you can still use ser vices such as
phone banking that require tone signalling.
• Call the telephone number you r equire in
pulse mode as usual.
• When you have been connected, pr ess the ✱
button on the keypad to set your telephone
to tone signalling for the duration of the call.
• When you hang up, your Fr eestyle 120 Plus
will automatically switch back to pulse
dialling.
To receive a call
When the phone rings:
• If your handset is on the base unit, simply
pick it up to answer the call.
Or
• If your handset is of f the base, press the
TALK button to answer the call.
TALK
To use the Channel seeker
Your Freestyle 120 Plus automatically scans
all the available radio channels for quality of
reception, and selects the best one to use.
If you experience inter ference during your
call, press the
CHANNEL SEEKER button to
select a dif ferent channel.
To adjust the handset ringer
The ring mode switch on the side of the
handset can be set to either:
•
ON (handset rings) or
•
OFF (handset does not ring).
To set the ringer switch
(Located at the back of the base unit)
You can set the ringer to
HI, LO or OFF.
If the base unit ringer is switched
OFF, the
handset will still ring providing the handset
ringer is not switched to
OFF.
To set the tel mode switch
(Located at the back of the base unit)
The tel mode switch selects tone or pulse
dialling and ear th or time break r ecall:
•
T-TB – Your Freestyle 120 Plus is preset to
this position. Most modern exchanges use
tone dialling and time break recall for faster
dialling, and for ser vices such as BT Select
Services and telephone banking.
•
P-E – If you dial a number when your
Freestyle 120 Plus is set to
T-TB or T-E and
you continue to hear the dialling tone, you
may be connected to an older pulse
dialling exchange. Set the switch to
P-E
(pulse dialling).
•
T-E – This setting is for use if you are
connected to a tone dialling PBX (private
branch exchange) that uses ear th recall.
Using your Freestyle 120 Plus
11
CHANNEL
SEEKER
RING MODE
OFF ON
RINGER
HI LO OFF
An Inductive Coupler has been built into the
handset to improve sound quality for people using
hearing aids. Switch your hearing aid to T and
adjust the position of the handset until you get the
best reception.
T-TB T-E P-E
TEL MODE
Using your Freestyle 120 Plus
12
Using the memory to store and
dial numbers
Your Freestyle 120 Plus handset can store up
to ten separate phone numbers. You can then
dial each number by pressing just two buttons.
To store a number in the memory.
• Press the QUICKDIAL button.
• Press one of the
0-9 buttons to set the
location code under which your phone
number will be stored.
• Dial the number you want to store.
• Press the
QUICKDIAL button. You hear a
confirmation beep. The number is stored.
Repeat these steps for any other numbers you
want to store, using a dif fer ent
0-9 location
code for each one.
Storing a number in the memory automatically
overwrites any previous number stored under the
same location code.
Stored numbers can include switchboard and
network services that use the ✱ and #buttons as
well as PAUSE and RECALL functions.
QUICKDIAL
To insert a Pause
With some switchboards, after dialling the
access code you may have to wait for a
moment while the switchboard picks up an
outside line. If this is the case, press the
REDIAL button befor e keying in the telephone
number to inser t a pause.
To use the Recall button
This button signals either time-break recall or
ear th recall depending on the setting of the
TEL MODE switch. If you are connected to a
PBX (Private Branch Exchange), contact your
PBX supplier for further infor mation. The
recall button when set to time-break recall
T-TB is also used for BT Select Services.
For fur ther infor mation, see page 17.
REDIAL
Using your Freestyle 120 Plus
13
To dial a stored number
• Pr ess the TALK button.
• Pr ess the QUICKDIAL button.
• Pr ess the 0-9 location code under
which the number you want is stored.
The number is dialled automatically.
To store a number of more than 20 digits
• Pr ess the QUICKDIAL button.
• Pr ess one of the 0-9 buttons to set the
location code under which your phone
number will be stored.
• Dial the first 20 digits.
• Pr ess the QUICKDIAL button. You hear a
confirmation beep. The number is stored.
• Pr ess the QUICKDIAL button again.
• Pr ess another 0-9 button to select a
second location code under which to
store the remaining digits.
• Dial the r emaining digits.
• Pr ess the QUICKDIAL button. You hear a
confirmation beep. The rest of the
number is stored.
Quickdial directory label
Use the handset’s directory label to keep a record
of which 0-9 location code you have used for each
number
You can take out the label by removing the
handset battery compartment cover and sliding
out the label’s clear plastic cover.
QUICKDIAL
QUICKDIAL
Using your Freestyle 120 Plus
14
To dial a stored number of more than
20 digits.
• Pr ess the TALK button.
• Pr ess the QUICKDIAL button, then the first
0-9 location code number. The number
begins dialling automatically.
• When the first part of the number has been
dialled press the
QUICKDIAL button again,
then the second
0-9 location code number.
The rest of the number is dialled.
To change a number
Any existing number stored in the memory
can be over written by entering a new number
under the same location code. Simply follow
the steps shown in ‘To store a number in the
memory’, page 12.
You can mix manual and memory dialling as
required. For example, you can dial the
area code 0181 3120 fr om the memory and
then complete the number manually.
QUICKDIAL
Using the Secrecy button
During a call, you may want to say something
to another person nearby without your caller
hearing you.
• Pr ess the
SECRECY button. The TALK light
flashes. You can hear the caller, but they
cannot hear you.
• Press the
SECRECY button again to resume
your conversation. The
TALK light stops
flashing.
Last number redial
Freestyle 120 Plus remembers the last
number called and enables easy redialling.
To redial the last number called
• Pr ess the TALK button and wait for a dialling
tone.
• Pr ess the REDIAL button. The number is
dialled automatically.
SECRECY
REDIAL
Using the Intercom
Your Freestyle 120 Plus lets you hold a
conversation between the handset and base
unit.
To call the base unit from the handset
At the handset:
• Press the INTERCOM button on the handset;
the
INTERCOM light comes on. The base
unit
INTERCOM light flashes and both the
handset and base unit beep.
If the base unit does not reply to an intercom
call, press the
INTERCOM button again to
cancel the call.
At the base unit:
• Pr ess the INTERCOM button and speak
into the microphone. The
INTERCOM
light stops flashing but stays on.
Ending an intercom call:
• Pr ess the INTERCOM button on the
handset or base unit. Both
INTERCOM
lights on the handset and base go out.
INTERCOM
INTERCOM
Using your Freestyle 120 Plus
15
To call the handset from the base
At the base:
• Pr ess the INTERCOM button on the base
unit. The
INTERCOM lights on the handset
and base unit flash. Both the handset and
base unit beep.
If the base unit does not reply to an intercom
call, press the
INTERCOM button again to
clear the call. You cannot make an intercom
call if the handset is busy.
At the handset:
• Pr ess the INTERCOM button and speak.
The
INTERCOM stops flashing but
stays on.
Ending an intercom call:
• Pr ess the INTERCOM button on the
handset or base unit. Both
INTERCOM
lights on the handset and base go out.
INTERCOM
INTERCOM
You cannot use the intercom whilst a call is in
progress. The intercom will beep for 60 seconds
and then automatically cut of f if not answered.
To adjust the INTERCOM loudspeaker
volume at the base unit.
• Pr ess the left hand side of the VOLUME
switch to lower the volume.
• Pr ess the right hand side of the VOLUME
switch to raise the volume.
If there is an incoming call when using the
intercom, the base unit will ring. To take the call,
press the TALK button on the handset.
The intercom call is cut of f automatically.
VOLUME
Using your Freestyle 120 Plus
16
If you are connected to a digital exchange,
you can subscribe to a range of BT Select
Ser vices. If you wish to subscribe to any of
these ser vices contact us on Freefone
0800 800 152 business, 150 residential,
8am to 6pm, Monday to Friday.
Call waiting
If an incoming call arrives while you are
already engaged on a telephone call you
will hear a soft beep ever y 5 seconds
(This beep is not audible to the person you
are speaking to).
Instead of the engaged tone the second caller
will hear an announcement to hold on as you
are aware that there is a second call.
You can answer the second call, without
disconnecting your first caller, by pr essing
the
CALL WAITING button. The first caller
will be put on hold.
Call Waiting
When you have spoken to the second caller
you can return to the first caller by pr essing
the
CALL WAITING button again. You can
switch back and for th between the two calls
without disconnecting either if you wish.
The second caller will only be charged for
their call from the moment you answer and
not while they are waiting for your initial
contact.
Three Way Calling
Three way calling allows you to hold a
conference with two other telephones, or to
make a second private telephone call without
disconnecting your first call.
It doesn’t matter if the first call is incoming or
outgoing, but the second call must be made
from your telephone.
BT Select Services
17
Call Diversion
Call diversion allows you to set up your
telephone to diver t calls to another telephone
at a dif ferent location. If you ar e going to be
away from your home or place of work and at
a known location your calls can be for war ded.
There are 3 divert options available:
• All calls.
• Any calls unanswered within 15 seconds.
• Calls that come in when your telephone is
engaged.
When Call Diversion is on, you will hear an
intermittent dialling tone. You can still use
your telephone to make calls.
Call Barring
Call Barring helps prevent unauthorised calls
with a wide range of options available.
You can also stop incoming calls if you do not
want to be disturbed.
Reminder Calls
You can set your telephone like an alar m
clock to wake you up or remind you of an
appointment. There is no rental charge.
Each Reminder costs a few pence, whether
you answer it or not.
BT Select Services
18
1471
This free service lets you easily find who
called your number last.
To use the 1471 feature
• Pr ess the TALK button and wait for a
dialling tone.
• Pr ess the
1471 button. You hear the number
of your last caller announced and the time
they called. If a call is made and the caller
withholds their number the time of the call
is still stored but not the number.
• Pr ess the
TALK button again – or replace
the handset on the base – to return to
standby
Charge Advice
You can set up your telephone to advise you
of the charge for an individual call or for all
calls. When you have finished a call, the
exchange rings you back and tells you the
length of the call and the charge. There is no
rental charge for this service but you are
charged for the call back.
1471
To withhold your own number
Dial 141 before you dial the number you want.
You will need to do this even if you ar e
ex-directory.
To withhold your own number
Dial 141 before you dial the number you want.
You will need to do this even if you are
ex-directory.
19
Help If you have any problems using your Freestyle 120 Plus, this
section will give you the most common, easy to follow solutions.
Telephone problems Possible cause Solution
• No dialling tone.
• Telephone will not dial out.
• Telephone cannot receive calls.
• Beeps six times and drops calls.
• You have dialling tone but the
telephone will not dial out.
• Handset does not ring.
• No lights on handset.
• Handset does not ring, but lights
show on the handset.
• Base unit does not ring but lights
show on base unit.
• The base-unit rings too
loudly / softly
Telephone not connected to telephone line.
Mains disconnected and back-up batteries
are not installed or are flat.
Power cut and back-up batteries are not
installed or are flat.
Handset battery pack is discharged.
You may be trying to use tone dialling on a
pulse dialling exchange.
You are connected to a PBX and are not
dialling the access code.
Handset discharged.
The handset ringer may be set to
OFF.
Telephone not connected to the telephone
line.
The base ringer switch is set to
OFF.
Line fault or faulty socket
The ringer switch on the base unit is set
to
HI / LO
Replace handset on base unit for 10 seconds
and try again. If this does not work,
disconnect the handset battery from the
handset for 10 minutes. Also disconnect the
mains power and back-up batteries. Then
reconnect the battery and reconnect the base
unit to the mains, then replace the handset on
the base unit for 10 seconds and try again.
Plug the telephone into the telephone line.
Reconnect and install or replace back-up
batteries.
Wait until the power is restored and install or
replace back-up batteries.
Place handset on base unit and recharge for
24 hours ensuring charge light in on.
Set mode switch to P-E (pulse dialling).
Use the PBX access code.
Place handset on base unit and recharge for
24 hours.
Set the handset ringer switch to
ON.
Plug the telephone into the telephone socket.
Set the base ringer switch to
HI or LO
Try the telephone on another socket or
another line. If the telephone works contact
BT or your public switched telephone network
operator for repairs to the line or socket.
Set the ringer switch on the base unit
accordingly.
Help
20
Telephone problems Possible cause Solution
• Neither base or handset ring, but
lights show on base and handset.
• Callers are faint.
• Interference.
• Buzzing.
• Whooshing.
• Echoing.
• Tinniness.
• No Quickdial store.
• Batt low light on the handset is
flashing.
• No Charging light on the base unit.
• Back-up batteries fail frequently.
Check the REN. If you connect too many
telephones or devices to your line they may
not all operate correctly.
If your telephone is connected to an
extension socket, it may have been
connected incorrectly.
The base unit telescopic aerial is not fully
extended as high as possible.
You are moving out of range.
Radio channel interference.
Radio channel interference.
The base unit or the handset are too close to
electrical equipment or metal obstructions.
You may be trying to store the number with
the
TALK light on.
The handset needs recharging.
Dirty contacts on base unit or handset.
Frequent power failures will drain the
back-up batteries.
Unplugging the base unit from the power
supply drains the back-up batteries.
Switching the mains supply off will drain
the back-up batteries.
If the REN exceeds 4 disconnect 1 or more
telephones or devices.
Check with your telephone engineer that the
extension socket has been installed correctly.
Extend the base unit telescopic aerial as
far as possible.
Move closer to the base unit.
Press the
CHANNEL SEEKER button on the
handset, to select a clearer channel.
Press the CHANNEL SEEKER button on the
handset, to select a clearer channel.
Relocate the base unit or move around with
the handset until reception improves.
Ensure that the
TALK light is off before
storing the number.
Replace the handset on the base unit,
ensuring that the base unit is plugged in and
that the
CHARGING light is on.
Clean the contacts with a dry cloth. Heavy
soiling can be removed with a pencil eraser.
Leave the base unit plugged in, or remove
the back-up batteries before unplugging.
Do not switch off, or remove the back-up
batteries before switching off.
Need more help?
Call the BT Cordless Phone Helpline on
Lo-call 0345 697146 where fully trained staf f
are there to assist you from 9.00am to 5.30pm
Monday to Friday (calls charged at local BT rate).
It is not permitted to interfere with the main BT
socket or wiring. If you have a problem, contact
BT on Freefone 0800 800 151 for residential
or Freefone 0800 800 154 for business lines.
21
Technical information
Official approval
Freestyle 120 Plus is tested and approved for
connection to BT’s network, provided that it is
used in accordance with the guidelines in this
user guide.
You may connect it:
• To direct exchange lines
• To extensions with new plug and socket
arrangements provided with these dir ect
exchange lines.
• To compatible switchboards..
You may NOT connect it:
• To shared ser vice (party) lines.
• As an extension to a payphone.
Approval for use
This apparatus has been approved for use
with the following facilities:
• Simple telephone.
• Cor dless telephone.
• Time break recall/earth loop recall.
• Automatic storage of last number dialled.
• Loop disconnect/Pulse and
Multifrequency/Tone signalling.
• Micr ophone secrecy.
• PABXs providing secondary proceed
indication.
• Memory storage of up to ten numbers.
• Mixed mode dialling.
• Operation in absence of pr oceed indication.
• Select Services.
The base unit is intended for use when
powered from the 12V AC mains adaptor
supplied, which conforms to EN60950.
Any other usage will invalidate the approval
given to this apparatus if, as a result, it ceases
to comply with EN60950.
Call security
Your Freestyle 120 Plus has its own digital
security code that prevents other cordless
phone owners from using your phone line.
This ensures that you are charged only for
calls using your phone.
This phone is designed for UK use only. Using it
abroad may violate local radio laws.
However, all appr oved cordless phones use
radio to communicate between the base and
cordless handset units. It is therefore possible
that your conversations could be overheard
by other people, on their cordless phones, or
on ordinary radios that use the same radio
frequencies.
As this problem applies equally to all similar
cordless phones cur rently available in the UK,
call privacy cannot be guaranteed. However,
the security coding prevents unauthorised use
of your line.
You may find that your Freestyle 120 Plus
picks up conversations from other cordless
phones being used nearby.
If you experience this type of inter ference try
changing channels using the
CHANNEL
SEEKER button on the handset.
Transmission frequencies
This cordless telephone has been designed to
operate on radio frequencies which have been
assigned to the exclusive use of cordless
telephones. As the use of cordless telephones
becomes more widespread, users may
experience a reduction in the quality of
ser vice obtained fr om this apparatus.
Transmission frequencies of available
channels:
Ringer Equivalence Number (REN)
Although you may have any number of
sockets it it impor tant to limit the number
of telephones and other items of apparatus
connected to the line by those sockets, to
ensure that each telephone will ring.
Ever y telephone or item of apparatus has a
Ringer Equivalence Number (REN). In most
cases a standard line should provide enough
current for two or mor e telephones or items
of apparatus, if the RENs add up to no more
than 4.
Freestyle 120 Plus has a REN of 1. Any
telephone provided by BT may be assumed to
Technical information
22
1
2
3
4
5
6
7
8
31.0375
31.0625
31.0875
31.1125
31.1375
31.1625
31.1875
31.2125
39.9375
39.9625
39.9875
40.0125
40.0375
40.0625
40.0875
40.1125
Channels Base Unit Tx Handset Tx
Frequency/MHz Frequency/MHz
Technical information
23
have a REN of 1 unless other wise stated on
the base. Even where the number of telephones
has been limited, there is no guarantee that
dif ferent types of telephone on the same line
will ring.
Safety advice
• Don’t use your Freestyle 120 Plus in the
open air during thunderstorms. Unplug it
from the telephone line and the mains
socket when there are storms in your area.
• Don’t use your Freestyle 120 Plus outdoors
in the rain, or handle it with wet hands.
• Don’t install the base unit near a sink, bath
or shower. Electrical appliances can cause
serious injur y if used when you ar e wet or
standing in water.
• Don’t install the base unit where the various
leads can be tripped over or walked on. This
may cause injur y, or damage to the leads
and your Freestyle 120 Plus.
Connection information
• Your Freestyle 120 Plus may be connected
to public networks in the United Kingdom.
• It may also be connected to compatible
switchboards. If in doubt, your switch
supplier or maintainer should be able to
of fer help. Advice on connection to BT
switching systems can be obtained by
dialling BT Freefone 0800 800 152.
If you do not have a compatible switchboard,
it cannot be guaranteed that your Freestyle
120 Plus will operate correctly under all
possible conditions of connection.
24
Maintenance
Installing handset batteries and recharging
Replacing the handset on the base unit to
recharge over night should keep the Freestyle
120 Plus operative for normal use. In time the
handset batter y pack will no longer hold a
suf ficient charge and should be replaced.
To change the handset batteries
The handset batter y compartment is located
at the back of the handset at the lower end.
• Firmly hold the handset in both hands with
the back towards you and the bottom end
away from you.
• Push the depression in the battery
compar tment cover, inward and away from
you with both thumbs, to remove it.
• Undo the plastic belt securing the batter y
pack.
• Remove the old batter y pack by unplugging
the small white plug that connects it to the
handset.
• Inser t the small white plug of the new
battery pack. (If you look at the shape of the
plug and socket you will see that it can only
be inser ted one way).
• Place the batter y pack in the r ecess, secure
it with the plastic belt and refit the
compar tment cover.
• Replace the handset on the base unit and
charge for a full 24 hours.
• The batter y pack must be r ecycled or
disposed of properly.
• Do not burn or puncture as it could r elease
toxic material which may cause injur y.
Spare par ts for your Freestyle 120 Plus are
available from your BT shop or supplier, or you
can contact us on Lo-call 0345 697146 from
9.00am to 5.30pm Monday to Friday.
Maintenance
25
General cleaning
Clean the cabinet of the handset and the base
with a soft cloth slightly dampened with a mild
solution of water and detergent. Charging
contacts should be cleaned with a dr y cloth
or for heavy soiling a pencil eraser can be used.
• Do not clean with a wet cloth.
• Do not clean with abrasive materials or
solvents as these may damage the unit.
• Do not spray aerosol cleaners onto the
base or handset.
Extended periods of non-use
It is recommended that you:
• Disconnect the base unit from both mains
supply and telephone line.
• Remove the back-up batteries from the base
unit and handset.
• When reconnecting, check that the
CHARGING light on the base unit is on.
Recharge the handset batteries for 24 hours.
Do not clean with abrasive materials.
In the event of a power failure
During a power failure, if you have fitted fresh
alkaline back-up batteries in the base unit,
your telephone will continue to work for up to
1hour in use or 7 hours on standby.
Once power has been restored, you are
advised to renew the back-up batteries in the
base unit (batter y r eplacement should not be
necessar y if the power has only been
disconnected momentarily).
Care of rechargeable battery pack
• When you first install the Freestyle 120
Plus, or replace the battery pack, the
handset must be fully charged for 24 hours
before use.
• To maintain optimum charge and battery
condition, the handset should be allowed to
fully discharge about every 4 months.
• Dispose of Ni-Cad batter y packs safely.
Do not puncture or burn as they contain
toxic materials which could cause injur y.
Maintenance
26
Guarantee
BT guarantees Freestyle 120 Plus for a year,
provided that:
• The goods have only been used for their
intended purpose, and have not been
subjected to misuse, or been wilfully or
accidentally damaged.
• The goods have not been tampered with or
repaired by anyone other than BT, its staff
or agents.
If you are having problems with your
Freestyle 120 Plus, read the Help section on
pages 19-20 of this user guide.
If you are still having problems you can
contact the BT product helpline on
Lo-call 0345 697146 where fully trained
staf f are ther e to assist you from 9.00am to
5.30pm Monday to Friday.
If the unit is faulty within the guarantee
period, return it with pr oof of purchase to
your supplier, for r epair or replacement.
If the Freestyle 120 Plus should be in need of
repair outside of the guarantee period, take
the complete Freestyle 120 Plus to any BT
shop for for war ding to the repair department
(there will be a carriage charge for this
ser vice).
Alternatively you can call the repair centr es
on
01325 304346 or 01642 564444 between
9.00am and 4.30pm, Monday to Friday.
The terms of this guarantee do not affect your
statutor y rights.
27
Index
At a glance 1
Introduction 4
Emergency calls 4
Setting up 5
Aerial
Base unit
8
Handset 6
Batteries – inser t into base unit 6
Charging the handset 9
Planning location 8
Power cable 7
Telephone wall socket 7
Using your Freestyle 120 Plus 10
Base unit ringer switch 11
Channel seeker 11
Handset ringer volume 11
Intercom
Base unit
15
Handset 15
Volume, base unit 16
Last number redial 14
Making a call 10
Memor y
Change a number
14
Dial 13
Dial more than 20 digits 14
Quick dial directory label 13
Store 12
Store more than 20 digits 13
Pause 12
Pulse and Tone signalling 10
Recall button 12
Receive a call 10
Secrecy button 14
Telephone mode switch 11
BT Select Services 17
1471 button 18
Call Barring 18
Call Diversion 18
Call Waiting 17
Charge Advice 18
Reminder Call 18
Three way calling 17
Index
28
Help 19
Helpline 20
Technical information 21
Call security 21
Connecting to a switchboard 23
REN (Ringer Equivalence Number) 22
Safety advice 23
Transmission frequencies 22
Maintenance 24
Changing handset batteries 24
Care of handset batteries 25
General cleaning 25
Guarantee 26
Installing handset batteries 24
Power failure 25
Wall mounting 29
Template 31
Wall mounting
To wall mount your Freestyle 120 Plus
Before you star t ensur e that the telephone is
in easy reach of the power supply and a
telephone socket. Ensure that the wall can
suppor t the weight of the unit.
• Use the template on the following page to
mark the positions of the screws.
• Drill two holes for the screws and insert the
wallplugs provided (if required).
• Put the screws into the wall leaving about
5mm of screw exposed to mount the
stand/bracket.
• Hook the stand/bracket over the screw heads
to check if it fits correctly, then remove again.
• Ensur e that the power supply and the
telephone lines are connected to the base
unit, then fit the lines into the channels on
the bottom of the base unit securing the
lines under the small tabs.
• Any spare length of mains and telephone
lead can be stored in the hollow por tion of
the wall bracket, but they should not be
wound around each other.
• Fit the top end of the base unit over the lugs
at the top of the wall bracket.
• Ensure that the lines are fitted into their slots
at the bottom of the wall bracket, clip the
base unit to the bottom of the wall bracket.
• Place the wall bracket (the thin end of the
wedge at the top) over the screw heads and
pull down as far as possible to secure.
Spare par ts for your Freestyle 120 Plus are
available from your BT shop or supplier, or you
can contact us on Lo-call 0345 697146 between
9.00am and 5.30pm Monday to Friday.
WALL
WALL PLUG
SCREW
Attach the stand/bracket by hooking
it over the screws protruding from
the wall.
293031
77 mm
✁
APPROVED for connection to
telecommunication systems specified
in the instructions for use subject to
the conditions set out in them
503486
CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC
(Low Voltage Directive)
Offices in Europe, North America,
Japan and Asia Pacific.
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
TouchTone™ is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 1997.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China. Freestyle 120 Plus Issue 1 (12/97).
Designed by The Art & Design Partnership Limited.
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