Please open this page for a further “at a glance”
guide to your Freestyle 1100 Plus.
At a glance
Ring mode switch
Sets the handset ring to
constant or ramped (gradually
increasing) volume, see page 12.
Intercom button
(and light)
Enables communication
between the handset and
base unit, see page 17.
Recall button
For use with PBXs and
Select Services, see page 14.
Secrecy button
When pressed,
it stops the caller from hearing
you, see page 13.
Memory button
For storing and dialling
regularly used telephone
numbers, see page 14.
Batt low light
Flashes when the handset
battery is low, see page 13.
INTERCOM
ABC
2
1
JKLMNO
GHI
45
PQRS
TUV
89
7
0
RECALLSECRECYREDIAL
BATT
LOW
TALK
CHANNEL
SEEKER
DEF
3
6
WXYZ
SCREENMEMORY
Aerial
Does not extend, do not
pull out.
Channel seeker button
(and light)
Selects the best alternative
radio frequency if interference
should occur during a call,
see page 11.
Call waiting button
To switch between two callers
when Call Waiting has been
ordered from BT’s Select
Services, see page 27.
Redial button
Redials the last number
dialled, see page 13.
Screen button
For listening to a caller’s
message without answering
the call, see page 22.
Talk standby button
(and light)
For making or receiving a call,
see page 10.
Charging contacts
1
At a glance
STOP
Battery compartment
Ans delay switch
Sets the number of rings before
the answering machine answers,
see page 21.
Reset button
Resets the unit to the default
settings, see page 22.
Note button
Used to record messages (notes)
for members of your household,
see page 22.
Volume button
Increases or decreases the
volume of playback and
audio cues, see page 9.
Message display
Shows the status of the answering
machine and the message count,
see page 19.
Answer on/off button
Switches the answer machine
on or off, see page 21.
Microphone
Charging contacts
ANS DELAY
NOTE
TS
DAY HOUR
6
2
CODE
RESET
INTERCOM
VOLUME
ANSWER
ON/OFF
MIN
OUTGOING MESSAGE
DELETE
IN USE
CHARGING
STOP
PLAY
Day/hour/min buttons
Sets the answering machine’s
internal clock, see page 20.
Code button
Sets the PIN code for remote
control access, see page 17, 25.
Outgoing message button
Used to record your outgoing
message, see page 20.
Intercom button (and light)
Enables communication between
the handset and base unit,
see page 16.
Delete button
Deletes messages, see page 24.
In use light
Lights up when the handset
is in use, see page 10.
Charging light
Lights up when the handset
is charging, see page 11.
Base unit telescopic aerial
buttons
Used to review, stop or skip
forward during playback of
messages, see page 23, 24.
2
Play button
Plays back your messages,
see page 23.
In this guide
At a glance1
Introduction4
Setting up5
Using your
Freestyle 1100 Plus10
Using the answering
machine19
BT’s Select Services27
Help29
Technical information33
Maintenance37
Index39
Wa l l m o u n tin g41
Customer Helpline
Should you have problems with your Freestyle 1100
Plus, call the BT Helpline between 9.00am to 5.30pm
Monday to Friday on Lo-call 0345 697146. Calls
will be charged at local rate.
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a grey box.
3
Introduction
Introduction Your Freestyle 1100 Plus has been designed
for ease of use and made to the very high standards set by BT.
We thank you for making the right choice
and expect that you will have many years of
quality service.
Please read the instructions carefully before
use, and retain this user guide for future
reference.
For your records :
Date of purchase:
Place of purchase:
Serial number
on the underside of base-unit:
Purchase price:
For warranty purposes, proof of purchase is
required, so please keep your receipt.
Emergency Calls
The emergency services can be contacted in the
UK by dialling 999. You may also dial 112 which
is valid in any country that is a member of the
European community. As the Freestyle 1100 Plus
is a mains powered cordless telephone there are
certain situations where you may not be able to
make an emergency call:
• If there is severe radio interference.
• If the handset batteries fail.
• If there is a power cut and there are no back-up
batteries in the base unit.
If your Freestyle 1100 Plus is connected to a PBX,
you may have to dial an access number before 999
to contact the emergency services.
Some switchboards are not able to dial out during
a power failure.
4
Setting up
Setting up Follow these steps in sequence to completely set
up your Freestyle 1100 Plus ready for use.
As this product is rechargeable, it is normal that
a certain amount of heat will be produced in its
day-to-day operation. Whilst this is entirely safe we
would advise against placing this product on
antique, veneered or wooden surfaces as damage
may occur.
Plan where you will put your Freestyle 1100 Plus.
It should be within two metres of a power socket
and the phone socket.
You need enough room for the base unit’s telescopic
aerial to be fully extended.
For the best operating conditions, try to place
the base unit away from large metal objects and
other electrical appliances.
Check that your Freestyle 1100 Plus is
complete, when you unpack you should
have:
• Cordless handset.
• Base-unit with attached telephone line cord
and telescopic aerial.
• Power adaptor.
• 2 screws + 2 wallplugs for wall mounting.
• Spare memo card.
• Wall bracket.
• Quick reference guide.
• Phone-in card.
Electrical storm warning
Note 1 .
Please note that during periods of electrical
storm, you are advised to disconnect your
apparatus because damage may occur.
Note 2 .
If a fault occurs during the 12 month warranty
period and it is due to accidental or wilful
damage (including lightning and electrical
damage) BT will not replace or repair free
of char ge.
5
Setting up
Like all cordless phones, your Freestyle 1100 Plus
handset will need charging for 24 hours
before use.
1 Handset aerial
✖
Your Freestyle 1100 Plus uses a compact
aerial which does not pull out.
2 Check your telephone wall
socket
3 Insert battery (for back-up only)
Remember that the
flat ends of the
batteries should be
pressed against the
springs.
If the Freestyle 1100 Plus is your only telephone,
you should fit back-up batteries so that your
telephone can always be used in emergencies.
The base-unit battery cover which is located
at the top right of the base can be removed
by sliding it to the right as far as it will go and
lifting off. The yellow battery removal ribbon
should be placed under the lower layer of
batteries. Pulling on the yellow ribbon will
assist in removal of the batteries when they
need replacing.
Insert 6 new AAA alkaline batteries (not
supplied) as shown in the diagram in the
battery compartment.
If you do not have a modern phone socket,
call BT on
for an engineer to come and fit the right
socket within two metres of a mains socket.
6
Freefone 0800 800 150 and ask
Back-up batteries will only engage when the
battery compartment cover is correctly replaced.
If the message display shows “” then you have
not fitted 6 x AAA alkaline batteries correctly
or the battery compartment lid has not been
replaced correctly.
Setting up
4 Plug the power cable into the
back of the base unit
RINGER
T-TB T-E P-E
HI LO OFF
TEL MODE
Plug the power cable into the socket on the
back of the base unit.
Warnings
1
Do not try to use any power supply other
than the one provided. This may
permanently damage your Freestyle 1100 Plus.
2 Your Freestyle 1100 Plus should not be fitted
in wet or damp conditions, for example in a
bathroom. Also, the handset should not be
left out in the rain.
3 There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the base
unit from the mains during storms.
5 Connect the base-unit
three-pin adaptor to a power
socket
6 Plug the phone into the BT
socket
You can now use the telephone and store
numbers in the memory.
7
Setting up
7 Extend the base unit
telescopic aerial
Extend the base unit telescopic aerial on your
Freestyle 1100 Plus (as shown below) to
ensure the best possible signal and reception.
RINGER
T-TB T-E P-E
HI LO OFF
TEL MODE
8 To wall-mount your product
(See page 41 section wall-mounting.)
To plan the location of the base unit
Your Freestyle 1100 Plus works by sending
and receiving radio signals between the
base unit and the handset. The strength of
the signal will depend on where you site the
base unit and how the aerial is deployed.
The higher the base unit is located the
better. An upstairs room is ideal. The
following points should be considered:
• It should be within easy reach of a mains
socket and a telephone socket. A new
style telephone socket is required for this
product. If you do not have one, call us on
Freefone
• Try to avoid locations near metallic
obstructions or electrical appliances, such
as: TV sets, fridges, computers, fluorescent
lights, radiators, metal pipes and metal
window frames.
• The Freestyle 1100 Plus can be wall
mounted by using the bracket and screws
supplied, see page 42 for template.
0800 800 150.
For the best reception
Try to avoid putting the telescopic aerial near
other electrical appliances, fluorescent lights and
large metallic objects such as cookers, radiators
and garage doors as these may cause interference
and reduce the quality of your calls.
8
Before you can use your Freestyle 1100 Plus for
the first time, you must charge the handset for
24 hours.
To charge the handset
VOLUME
• Insert the power adaptor into the mains
socket and the jack plug into the 12v ac
socket at the back of the base-unit.
• The unit will display “PF” followed by a
countdown from “36.” When the countdown
reaches “00” the unit will beep and announce
the current setting of the
ANS DELAY
switch, see page 21.
• Place the handset on the base-unit, the
CHARGING light will come on and the
display will flash “”.
• Fully extend the base unit telescopic aerial
vertically.
• Do not plug the Freestyle 1100 Plus into
the telephone socket, leave your existing
telephone connected so that you can still
make and receive calls.
The Freestyle 1100 Plus must only be used with
the adaptor supplied.
Using any other adaptor will result in noncompliance with EN60950:1992, and will
invalidate the approval given to this apparatus.
Setting up
To adjust the volume
When you are listening to your Freestyle 1100
Plus’ voice prompts or messages, you can use
the volume button to adjust the volume.
• Repeatedly press and release the end of the
key with the larger symbol to increase the
volume.
• Repeatedly press and release the end of the
key with the smaller symbol to decrease
the volume.
• You must now charge the handset for 24
hours before use.
9
Using your Freestyle 1100 Plus
TALK
Using your Freestyle1100 Plus
To make a call
• Pick up the handset.
• Press the TALK button on the handset.
The CHANNEL SEEKER light will flash as
the telephone searches for the best radio
channel. When it goes out, the IN USE
light on the base-unit and the TALK light
will come on.
• Listen for the dialling tone. On some
exchanges there may be a delay of a few
seconds before the dialling tone is heard.
Dial the telephone number. You will hear a
beep each time you press a key.
• After your call, either press the TALK
button again, or replace the handset on the
base unit.
An Inductive Coupler has been built into
the handset to improve sound quality for
people using hearing aids. Switch your
hearing aid to T and adjust the position of the
handset until you get the best reception.
To switch from Pulse to Tone signalling
during a call
If you are connected to a pulse dialling
exchange, you can still use services such as
phone banking that require tone signalling.
• Call the telephone number you require in
pulse mode as usual.
• When you have been connected, press the
button on the keypad to set your
telephone to tone signalling for the duration
of the call.
• When you hang up, your Freestyle 1100
Plus will automatically switch back to pulse
dialling.
The Freestyle 1100 Plus handset has a range of
up to 250 metres from the base-unit, depending on
local conditions.
If you move out of range while using the telephone,
you will hear four beeps.
If you do not move back into range the telephone
will repeat the warning a further five times before
cut ting off the ca ll.
10
To answer a call
TALK
TALK
CHANNEL
SEEKER
When the handset is on the base unit
When you receive an incoming call, the IN
USE light will flash and the base-unit will
ring.
• Pick up the handset, the CHARGING light
will go off, the IN USE light will remain on
but stop flashing and the TALK light will
come on. Do not press the
• After your call, either press the
TALK button.
TALK button,
or replace the handset on the base unit.
When the RINGER switch is set to OFF, the
base-unit will not ring .
Your Freestyle 1100 Plus has a back-lit keypad that
will come on or flash in use, to assist you when
the light is poor.
Using your Freestyle 1100 Plus
When the handset is not on the base unit
The handset does not need to be on the base
unit to receive a call. When you receive an
incoming call, the IN USE light will flash and
the CHANNEL SEEKER light on the handset
will flash momentarily, then the handset will
ring and the TALK light will flash.
• To answer the call, pick up the handset and
press the
TALK button. The IN USE light
and the TALK light will remain on but stop
flashing.
• After your call, either press the
TALK button
again or replace the handset on the base.
To use the Channel seeker
Your Freestyle 1100 Plus automatically scans
all the available radio channels for quality of
reception, and selects the best one to use.
If you experience interference during your
call, press the
CHANNEL SEEKER button to
select a different channel.
The channel seeker light will flash until the
selection has been made, you may then
continue with your call.
11
Using your Freestyle 1100 Plus
RING MODE
RAMPED CONSTANT
T-TB T-E P- E
TEL MODE
RINGER
HI LO OFF
To set the ring mode switch
The ring mode switch on the side of the
handset can be set to either:
•
RAMPED (gradually increasing volume) or
•
CONSTANT (constant volume).
The constant mode should only be used if the
telephone is connected as an extension to a PBX.
Under any other condition the switch ought to be
set to ramped to prevent the possibility of damage
to the user’s hearing if the handset is close to the
ear when it rings. Do not hold the handset to the
ear when in standby mode.
To set the tel mode switch (located at back
of base unit)
The tel mode switch (located at back of base
unit) selects tone or pulse dialling and earth
or time break recall:
•
T-TB – Your Freestyle 1100 Plus is preset to
this position. Most modern exchanges use
tone dialling and time break recall for faster
dialling, and for services such as BT’s Select
Services and telephone banking.
• P-E – If you dial a number when your
Freestyle 1100 Plus is set to
T-TB or T-E
and you continue to hear the dialling tone,
you may be connected to an older pulse
dialling exchange. Set the switch to
P-E
(pulse dialling).
•
T- E – This setting is for use if you are
connected to a tone dialling PBX (private
branch exchange) that uses earth recall.
12
To set the ringer switch
There are 3 settings to choose from:
•
HI – a loud ring, your Freestyle 1100 Plus is
preset to this position.
•
LO – a quiet ring.
•
OFF – no ring (the handset will still ring if it
is not on the base-unit).
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