BT Freestyle 1100 User Manual

At a glance
RESET
CODE
DAY HOUR
MIN
OUTGOING MESSAGE
TS 6 2
VOLUME
NOTE
DELETE
INTERCOM
STOP
PLAY
ANSWER
ON/OFF
IN USE
CHARGING
Day/hour/min buttons
Sets the answering machine’s internal clock. – Page 7.
Code button
Sets the PIN code for remote control access. – Page 8, 22.
Outgoing message button
Used to record your outgoing message. – Page 9.
Intercom button (and light)
Enables communication between the handset and base unit.
– Page 18.
Delete button
Deletes messages. – Page 21.
In use light
Lights up when the handset is in use. – Page 13.
Charging light
Lights up when the handset is charging. – Page 4.
buttons
Used to review, stop or skip forward during playback of messages. – Page 20.
Play button
Plays back your messages.
– Page 20.
STOP
Battery compartment
Ans delay switch
Sets the number of rings before
the answering machine answers.
– Page 10.
Reset button
Resets the unit to the default
settings. – Page 10.
Note button
Used to record messages (notes)
for members of your household.
– Page 19.
Volume button
Increases or decreases the
volume of playback and
audio cues. – Page 6.
Message display
Shows the status of the answering
machine and the message count.
– Page 25.
Answer on/off button
Switches the answer machine
on or off. – Page 9.
Microphone
Charging contacts
2
Contents
In this guide
At a glance 1 Introduction 3 Setting up 4 Using your Freestyle 1100 12 The message display 24 BT select services 25 Help 29 Technical information 31 Index 36 Wall mounting 37
Hints and tips boxes
In this user guide, we’ve included helpful tips and useful notes. They are shown in a grey box.
Customer Helpline
Should you have problems with your Freestyle 1100, call the BT Helpline on Lo-call 0345 771777
Introduction
3
Emergency Calls
The emergency services can be contacted in the UK by dialling 999, you may also dial 112 which is valid in any country that is a member of the European community. As the Freestyle 1100 is a mains powered cordless telephone there are certain situations where you may not be able to make an emergency call:
• If there is severe radio interference.
• If the handset batteries fail.
• If there is a power cut and there are no back-up batteries in the base unit.
If your Freestyle 1100 is connected to a PBX, you may have to dial an access number before 999 to contact the emergency services. Some switchboards are not able to dial out during a power failure.
Introduction Your Freestyle 1100 has been designed for
ease of use and made to the very high standards set by BT.
We thank you for making the right choice and expect that you will have many years of quality service.
Please read the instructions carefully before use, and retain this user guide for future reference.
For your records:
Date of purchase:
Place of purchase: Serial number on the underside of base-unit: Purchase price:
For warranty purposes, proof of purchase is required ,so please keep your receipt.
Setting up
4
Setting up Follow these steps in sequence to completely set
up your Freestyle 1100 ready for use.
Check that your Freestyle 1100 is complete, when you unpack you must have:
• Cordless handset.
• Base-unit with attached telephone line cord and wire aerial.
• Power adaptor.
• 2 screws + 2 rawlplugs for wall mounting.
• Spare memo card.
• Wall bracket.
• Quick reference guide.
• Phone-in card.
As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.
Electrical storm warning
Note 1. Please note that during periods of electrical storm, you are advised to disconnect your apparatus because damage may occur.
Note 2. If a fault occurs during the 12 month warranty period and it is due to accidental or wilful damage (including lightning and electrical damage) BT will not replace or repair the equipment free of charge.
Setting up
5
To plan the location of the base unit
Your Freestyle 1100 works by sending and receiving radio signals between the base unit and the handset. The strength of the signal will depend on where you site the base unit and how the aerial is deployed. The higher the base unit is located the better. An upstairs room is ideal. The following points should be considered:
• It should be within easy reach of a mains socket and a telephone socket. A new style telephone socket is required for this product. If you do not have one, call us on Freefone 0800 800 150.
• Try to avoid locations near metallic obstructions or electrical appliances, such as: TV sets, fridges, computers, fluorescent lights, radiators, metal pipes and metal window frames.
• The Freestyle 1100 can be wall mounted by using the bracket and screws supplied.
Page 38.
To charge the handset
• Insert the power adaptor into the mains socket and the jack plug into the 12v ac socket at the back of the base-unit.
• The unit will display “PF” followed by a count down from “36.” When the countdown reaches “00” the unit will beep and announce the current setting of the ANS DELAY switch. -- Page 10.
• Place the handset on the base-unit, the CHARGING light will come on and the display will flash “ ”.
• Fully extend the flexible wire aerial vertically.
• Do not plug the Freestyle 1100 into the telephone socket, leave your existing telephone connected so that you can still make and receive calls.
• You must now charge the handset for 24 hours before use.
Before you can use your Freestyle 1100 for the first time, you must charge the handset for 24 hours.
The Freestyle 1100 must only be used with the adaptor supplied. Using any other adaptor will result in non­compliance with EN41003:1989, and will invalidate the approval given to this apparatus.
Setting up
6
To install the back-up batteries in the base unit
If the Freestyle 1100 is your only telephone, you are legally required to fit back-up batteries so that your telephone can always be used in emergencies.
The base-unit battery cover which is located at the top right of the base can be removed by sliding it to the right as far as it will go and lifting off.
• The yellow battery removal ribbon should be placed under the lower layer of batteries. Pulling on the yellow ribbon will assist in removal of the batteries when they need replacing.
• Insert 6 x AAA batteries (not supplied) as shown in the diagram in the battery
compartment.
Remember that the flat ends of the batteries should be pressed against the springs.
In the event of a power failure
During a power failure, if you have fitted fresh back-up batteries in the base unit, your telephone will continue to work for up to 1 hour in use or 7 hours on standby. The answering machine will not answer incoming calls, but will retain your outgoing message and PIN code; it will also keep the day and time setting and any incoming messages or notes already recorded. The message display will remain blank and the charging light will be off.
Once power has been restored, you are advised to renew the back-up batteries in the base unit (Battery replacement should not be necessary if the power has only been disconnected momentarily).
To adjust the volume
When you are listening to your Freestyle 1100’s voice prompts or messages, you can use the volume button to adjust the volume.
•Repeatedly press and release the end of the key with the larger symbol to increase the volume.
•Repeatedly press and release the end of the key with the smaller symbol to decrease the volume.
Back-up batteries will only engage when the battery compartment cover is correctly replaced.
If the message display shows “ ” then you have not fitted 6 x AAA batteries correctly or the battery compartment lid has not been replaced correctly.
VOLUME
Setting up
7
To set the day and time
You do not have to follow the complete sequence, if for example you only want to change the hour, you can follow the instructions for changing the hour and skip the rest of the instructions.
• Press and hold the
DAY key. The unit will
announce, “The day is… ,” then run through the days of the week.
• Release the
DAY button when you reach
the current day. The unit will repeat the setting and announce, “Accepted.”
• Press and hold the
HOUR button. The unit
will announce “The hour is… ,” then run through the hours.
• Release the
HOUR button when you reach
the current hour. (The unit will announce, “PM.” after twelve mid-day). The unit will repeat the setting and announce, “Accepted.”
• Press and hold the
MIN (minute) button.
The unit will announce, “The minute is… ,” then run through the minutes.
• Release the
MIN button when you reach
the number of minutes past the current hour. The unit will repeat the setting and announce, “Accepted.”
To check the day and time
• Press and release the DAY button, the unit
will announce the current time and day.
If you press and hold the button your Freestyle 1100 will give you a reminder on how to set the time/day and how to record a new outgoing message.
DAY HOUR
MIN
DAY HOUR
MIN
Setting up
8
To set the PIN code
Your Freestyle 1100 can be accessed remotely, by using the preset PIN code of 0,0,0. This allows access to the answering machine from another telephone. – page 21.
If you wish to change this code
• Press and hold the CODE button until the unit announces, “Code setting… zero.”
• Press and release the HOUR button until you reach the number you want for the first digit of your PIN code.
• Press the CODE button. The unit will announce, “Accepted,” and then, “Zero,” for the next digit.
• Press and release the HOUR button until you reach the number you want for the second digit of your PIN code.
• Press the CODE button. The unit will announce, “Accepted,” and then, “Zero,” for the last digit.
• Press and release the HOUR button until you reach the number you want for the last digit of your PIN code.
• Press the CODE button. The unit will announce, “Accepted,” and announce and display the new PIN code.
To check the PIN code
• Press and release the CODE button. The unit will announce and display the current PIN code.
You can now write your PIN code on the Phone-in card supplied.
If you do not follow the procedure correctly the unit will announce, “ Error,” and reset itself to the previous PIN code.
CODE
DAY HOUR
MIN
OUTGOING MESSAGE
Setting up
9
To set the answer functions
Your Freestyle 1100 has a preset outgoing message that callers will hear. You can use this preset message, but we recommend that you record your own message stating your telephone number, for example:
“Hello, thank you for calling 0345 697146. I am sorry that I cannot answer your call at present, but if you leave your name and telephone number, I will call you back as soon as possible. Please speak after the tone. Thank you for calling.”
To listen to the outgoing message
• Press and release the OUTGOING MESSAGE button.
To record a new outgoing message
• Press and hold the OUTGOING MESSAGE button. The unit will announce,
“Please speak after the tone, release the key to end recording.”
• Start your outgoing message after the tone, speak about 20 cm away from the microphone which is located next to the ANSWER ON/OFF button. The display will countdown from “30” to “00”.
• Continue to hold down the OUTGOING MESSAGE button until you have finished, then pause for a moment before releasing the button.
• The unit will announce, “End of recording, your outgoing message is...” and will play back your outgoing message.
To turn the answer functions on and off
• Press the ANSWER ON/OFF button to turn the answer functions on or off.
• The unit will announce, “Answer functions are on.” ; the display will show “00 or, “Answer functions are off.” ; the display will show “––”.
For a good quality outgoing message. Record in a quiet environment so that it is free from noticeable background noise and speak clearly and continuously.
If your message exceeds 30 seconds the unit will announce, “ Time out, end of recording. Your outgoing message is...” and play back the recorded par t of the message.
Your outgoing message should start playing within 3 seconds of the call being answered(BS6789 section 3.2 parts 4.2.3.4).
OUTGOING MESSAGE
Setting up
10
To set the answer delay
You can set the number of times the telephone will ring before the Freestyle 1100 answers the call. The
ANS DELAY switch can
be set to 2, 6 or ts (time saver), by moving the switch one step at a time.
• The 2 rings setting will be answered after approximately 7 seconds. Your Freestyle 1100 is preset to this position.
• The 6 rings setting will be answered after approximately 19 seconds.
• The TS setting (time saver) is used to save time when accessing your machine remotely. Your Freestyle 1100 answers after 2 rings if you have any messages or 6 rings if there are none. When you call to listen to your messages, if the telephone rings a third time it means there are no messages, so hang up to save time.
For more information on remote accessing, see page 21.
To reset the unit
When the RESET button is pressed and released the unit will display “PF” followed by a count down from “36.” When the countdown reaches “00” the unit will beep and announce the current setting of the answer delay switch. The Freestyle 1100 has been reset to the following factory settings:
•The time and day has been reset to Sunday 12am.
•The outgoing message is, “Please leave a
message after the tone.”
•All incoming messages and notes have been deleted.
•The PIN code has been reset to “0-0-0”.
To set the ring mode switch
The ring mode switch on the handset can be set to either:
RAMPED (gradually increasing volume) or
CONSTANT (constant volume).
Most callers are used to having their calls answered within 10 seconds and the majority will abandon the call if it is not answered within 45 seconds.
The 2 rings setting is regarded as the normal setting and is the one we recommend (BS6789 section 3.2 parts 4.2.2.2 and 4.2.2.3).
The constant mode must only be used if the telephone is connected as an extension to a PBX. Under any other condition the switch must be set to ramped to prevent the possibility of damage to the user’s hearing if the handset is close to the ear when it rings. Do not hold the handset to the ear when in standby mode.
ANS DELAY
TS
6
2
RING MODE
RAMPED CONSTANT
Setting up
11
To set the tel mode switch
The tel mode switch selects tone or pulse dialling and earth or time break recall:
T-TB – Your Freestyle 1100 is preset to this position. Most modern exchanges use tone dialling and time break recall for faster dialling, and for services such as BT’s Select Services and telephone banking.
P-E – If you dial a number when your Freestyle 1100 is set to T-TB or T- E and you continue to hear the dialling tone, you may be connected to an older pulse dialling exchange. Set the switch to
P-E (pulse dialling).
T-E – This setting is for use if you are connected to a tone dialling PBX (private branch exchange) that uses earth recall.
To set the ringer switch
There are 3 settings to choose from:
HI – a loud ring, your Freestyle 1100 is
preset to this position.
LO – a quiet ring.
OFF – no ring (the handset will still ring if
it is not on the base-unit).
To connect the telephone line
• Replace the battery cover.
• Plug the telephone line into the BT socket.
Your Freestyle 1100 is now ready for use.
T-TB T-E P-E
TEL MODE
RINGER
HI LO OFF
Using your Freestyle 1100
12
To make a call
• Pick up the handset.
• Press the TALK button on the handset. The CHANNEL SEEKER light will flash as the telephone searches for the best radio channel. When it goes out, the IN USE light on the base-unit and the TALK light will come on.
• Listen for the dialling tone. On some exchanges there may be a delay of a few seconds before the dialling tone is heard. Dial the telephone number. You will hear a beep each time you press a key.
• After your call, either press the TALK button again, or replace the handset on the base unit.
To switch from Pulse to Tone signalling during a call
If you are connected to a pulse dialling exchange, you can still use services such as phone banking that require tone signalling.
• Call the telephone number you require in pulse mode as usual.
• When you have been connected, press the
key on the keypad to set your telephone
to tone signalling for the duration of the call.
• When you hang up, your Freestyle 1100 will automatically switch back to pulse dialling.
Using your Freestyle 1100
TALK
An Inductive Coupler has been built into
the handset to improve sound quality for people using hearing aids. Switch your hearing aid to T and adjust the position of the handset until you get the best reception.
The Freestyle 1100 handset has a range of up to 100 metres from the base-unit, depending on local conditions. If you move out of range while using the telephone, you will hear three beeps. If you do not move back into range the telephone will repeat the warning a further five times before cutting off the call.
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