BT FREELANCE XD5500 User Manual
BT Freelance XD 5500
User Guide
Please note the Helpline number
has changed to 0871 594 1200*
* Calls cost 6 pence plus 10 pence per minute fr
om a BT residential landline. See www.bt.com/pricing for details. Mobile and other providers’ costs may vary.
Section
Welcome…
to your BT Freelance XD 5500 Digital
Cordless Telephone Answering Machine
13 Minutes digital recording time.
•
Access your messages remotely from any other Touchtone™ phone.
•
50 Name and number phonebook for storing your most frequently
•
used numbers.
Caller Display shows you who’s calling before you answer the
•
•
•
•
•
•
1 Requires subscription to your network’s Caller Display service.
2 Requires more than one handset.
1
and stores a list of your last 40 callers. You can also dial
phone
numbers direct from the Calls list.
Handsfree lets you make and receive calls using the built-in
handset loudspeaker so your hands are free for other tasks
during a call.
Redial up to 10 of the last numbers called.
Choose from 10 different ringtones for internal and external calls
and numbers stored in the phonebook
Use up to 5 handsets with your BT Freelance XD 5500 base2.
Make internal calls and transfer external calls between handsets.
A quarterly fee may be payable.
Section
This User Guide provides you with all the
information you need to get the most from
your phone. Before you make your first
call you will need to set up your phone.
Follow the simple instructions in ‘Getting
Started’, over the next few pages.
Need help?
If you have any problems setting up or using your BT Freelance XD
5500 please contact the Helpline on 0870 605 8047*
or email bt.helpdesk@suncorptech.com
Alternatively, you may find the answer in ‘Help’ at the back of
this guide.
IMPORTANT
Only use the telephone line cord supplied.
*Calls provided by BT will be charged at up to 8 pence per minute.
A Call Set-Up Fee of up to 6 pence per call applies to calls from Residential lines.
Prices correct at time of going to press. See www.bt.com/pricing for details.
Mobile and other providers’ costs may vary.
Got everything?
• BT Freelance XD 5500 handset
• BT Freelance XD 5500 base
• 2 x AAA NiMH rechargeable
batteries
• Mains power adaptor
(Item code: 032763)
• Telephone line cord
In addition, if you have
purchased a BT Freelance XD
5500 multipack you will also
have the following for each
additional handset:
• BT Freelance XD 5500 charger
• 2 x AAA NiMH
rechargeable batteries
• Mains power adaptor for the
charger (Item code: 032765)
4
In this guide
4
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connect the base to mains power. . . . . . . . . 6
Preparing your handset . . . . . . . . . . . . . . . . . 7
Connect to the telephone line . . . . . . . . . . . . 7
Set the day and time using the handset. . . . 8
Check the current day and time setting . . . . 9
BT Freelance XD 5500 multipack users only
Connect the charger(s) and charge
the handset(s) . . . . . . . . . . . . . . . . . . . . . . . . 10
Getting to know your phone
Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 11
Handset display icons . . . . . . . . . . . . . . . . . . 12
Using the menu . . . . . . . . . . . . . . . . . . . . . . . 13
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using your phone
Switch the handset on/off . . . . . . . . . . . . . . . 16
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 17
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Make a handsfree call . . . . . . . . . . . . . . . . . . 18
Answer a handset call handsfree. . . . . . . . . . 18
Adjusting the volume. . . . . . . . . . . . . . . . . . . 18
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Delete a number from the redial list . . . . . . . 19
Delete the entire redial list . . . . . . . . . . . . . . 19
Copy a redial number to the phonebook . . . 19
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Find/page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the phonebook
Add an entry. . . . . . . . . . . . . . . . . . . . . . . . . . 21
Dial from the phonebook . . . . . . . . . . . . . . . 22
Edit an entry . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 23
Internal calls
Make an internal call . . . . . . . . . . . . . . . . . . . 24
Receive an internal call . . . . . . . . . . . . . . . . . 24
Transfer an external call . . . . . . . . . . . . . . . . . 25
3 Way call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Caller Display & the calls list
Caller Display . . . . . . . . . . . . . . . . . . . . . . . . . 26
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
View the Calls list . . . . . . . . . . . . . . . . . . . . . 27
Dial a number in the Calls list . . . . . . . . . . . . 27
Copy a number to the phonebook . . . . . . . . 28
Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 28
Delete the entire Calls list . . . . . . . . . . . . . . . 28
5In this guide
Using the answering machine
Switch the answering machine on / off . . . . 29
Listening to your messages . . . . . . . . . . . . . . 30
Outgoing messages . . . . . . . . . . . . . . . . . . . . 32
Select and play outgoing message . . . . . . . . 32
Record your own outgoing message(s) . . . . 33
Re-instate the pre-recorded
Base settings
Base ringer volume . . . . . . . . . . . . . . . . . . . . 43
Base ringer melody . . . . . . . . . . . . . . . . . . . . 43
Change PIN code . . . . . . . . . . . . . . . . . . . . . . 44
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Default settings . . . . . . . . . . . . . . . . . . . . . . . 45
outgoing message . . . . . . . . . . . . . . . . . . . . . 33
Adjust answer delay . . . . . . . . . . . . . . . . . . . . 34
Change the security PIN . . . . . . . . . . . . . . . . 35
Check the security PIN . . . . . . . . . . . . . . . . . . 35
Record a memo . . . . . . . . . . . . . . . . . . . . . . . 35
Memory full during a call . . . . . . . . . . . . . . . 36
Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 36
Additional handsets and bases
Register a new handset to base . . . . . . . . . . 46
Register a different manufacturer’s
handset to your base . . . . . . . . . . . . . . . . . . . 47
Selecting a base . . . . . . . . . . . . . . . . . . . . . . . 47
De-register a handset . . . . . . . . . . . . . . . . . . 48
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 36
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Handset settings
Handset ringer volume . . . . . . . . . . . . . . . . . 39
Handset ringer melody . . . . . . . . . . . . . . . . . 39
Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 40
Handset language . . . . . . . . . . . . . . . . . . . . . 40
Keypad lock via the menu . . . . . . . . . . . . . . . 40
Switch handset beeps on/off. . . . . . . . . . . . . 41
Set the date . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Set the clock . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Set the alarm . . . . . . . . . . . . . . . . . . . . . . . . . 42
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Environmental . . . . . . . . . . . . . . . . . . . . . . . . 52
Product disposal instructions . . . . . . . . . . . . 53
Connecting to a switchboard. . . . . . . . . . . . . 53
Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 53
Access code and entering a pause . . . . . . . . 53
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Technical information. . . . . . . . . . . . . . . . . . . 54
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
Getting started
6
WARNING
Do not place your BT Freelance XD
5500 in the bathroom or other humid
areas.
Handset range
Your BT Freelance XD 5500 has a range
of up to 300m outdoors when there is
a clear line of sight between the base
and the handset. When there is no
clear line of sight between the handset
and the base, e.g. the base is indoors
and the handset is either indoors or
outdoors, the range could be reduced
to 50m. Thick stone walls will severely
affect the range.
Signal strength
The icon on your handset display
indicates when you are in range of the
base. When it flashes and you hear a
warning beep, you are out of range
and will need to move closer to the
base.
IMPORTANT
Do not connect the telephone line
until the handset is fully charged. The
base station should be plugged into
the mains power socket at all times.
Location
You need to place your BT Freelance XD 5500 base within 2
metres of a mains power socket and the telephone wall socket
so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Freelance XD 5500 works by sending radio signals
between the handset and base. The strength of the signal
depends on where you position the base. Putting it as high as
possible can help to provide the best signal.
Connect the base to mains power
1. Plug the jack of the mains power adaptor into the socket marked
on the back of the base and plug the other end into the
mains power wall socket and switch on. The green Power/In Use
light comes on.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
7Getting started
Preparing your handset
2. Insert the 2 x AAA rechargeable batteries supplied, taking
note of the polarity markings inside the battery compartment,
then slide the battery compartment shut.
3. Place the handset on the base to charge. The red charging
light comes on. You should let the batteries charge
continuously for at least 24 hours. The batteries and case may
become warm during charging, this is normal.
Connect to the telephone line
4. Plug the telephone line cord into the socket marked
on the back of the base and plug the other end into the
telephone wall socket.
Only use the telephone line cord supplied.
WARNING
Never use non-rechargeable batteries.
Only use the approved batteries. Using
unapproved batteries will invalidate
your guarantee and may damage the
telephone.
Talk/Standby time
Under ideal conditions, the handset
batteries should give up to 10 hours
talk time or up to 100 hours standby
on a single charge.
(This does not mean you can unplug
the base or leave it for this length of
time without charge.)
Please note that new NiMH
rechargeable batteries do not reach
full capacity until they have been in
normal use for several days.
See ‘Battery performance’ on the
following page.
BATTERY LOW WARNING
If the icon is flashing in the
display and you hear a warning beep
every minute during a call, you will
need to recharge your handset before
you can use it.
The charging light will be lit when the
handet is in the base or charger – even
when the batteries are fully charged.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
8 Getting started
Battery performance
To keep the batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
least once a week will help them last as
long as possible.
After charging your handset for the
first time, subsequent charging time
for the batteries is approximately
6–8 hours.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, thus reducing the
talk/standby time. Eventually they will
need replacing. New batteries are
available from the BT Freelance XD
5500 Helpline on 0870 605 8047*.
Set the day and time using the handset
You will need to set the day and time so that you know when
each answering machine message was received.
Once a message has been played back, the machine will
announce, for example, “Tuesday, four fifty, pm.”
Set the day:
1. Press , scroll to
2. Scroll to
DAY SETTING
TAM SETTINGS
and press .
and press . The current day
is displayed.
3. Press or to select the required day and press
to confirm.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
Set the time:
1. Press , scroll to
2. Scroll to
CLOCK SET
DATE-TIME
and press .
and press .
The current time is displayed.
3. Use the keypad to set the required time in 24 hour format,
e.g. 1830 for 6.30pm. Press to confirm.
Check the current day and time setting
1. On the answering machine base, press The current day and
time setting is announced.
Default day and time
The default day and time is Saturday, 12.01pm. If the power
to the base is lost, the date and time will revert to this default
setting. Your messages will be unaffected.
If you have subscribed to your network’s Caller Display service,
the day and time will be set on the handset automatically.
However, the correct day can only be set manually, see
previous page.
Your BT Freelance XD 5500 is now ready for use.
9Getting started
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
10 Getting started
BT Freelance XD 5500 multipack
users only:
Place each BT Freelance XD 5500 charger within reach of a
mains power wall socket.
Connect the charger(s) and charge the handset(s)
1. Plug the mains power adaptor into the power socket on the
underside of the charger and plug the other end to the mains
power wall socket.
2. Insert the 2 x AAA rechargeable batteries supplied, taking
note of the polarity markings inside the battery compartment,
then slide the battery compartment shut.
HSX
next to the time, where Xis the next available handset
number, e.g. 2, 3 etc.
3. Place the handset on the charger. The red charging light
comes on. You should let the batteries charge continuously
for at least 24 hours.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
Getting to know your phone
Handset buttons
During a call, mutes your voice so your
Press to return to the previous menu.
Press to open the redial list, page 18.
Press to raise the volume during a call, page 18.
Press to open the phonebook, page 21.
to standby from the calls and redial list.
Use to lock/unlock the keypad to prevent
Use with switchboard services and
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
Secrecy / Cancel/ Back
caller cannot hear you, page 17.
Use to delete entries in the
phonebook and calls lists.
Redial / Pause/ Volume +
Use to enter a pause in a stored
Press to exit the menu and return
number, page 53.
Phonebook/Exit
* / Keypad lock
accidental dialling, page 20.
R / Power On Off
BT Calling F
Press and hold t
handset on/off, page 16.
eatur
o switch the
es.
In use light
On when the line is in use.
Flashes when you have an
incoming call.
Handsfree
Lets you make and receive calls using the
built-in handset loudspeaker, page 17-18.
Menu / OK
Press to open the menu.
Press to select menu options, page 13.
Talk / End call
Press to make, receive and end calls, page 16.
Scroll Up/Down
Scroll up or down through menu options,
calls lists and phonebook entries.
Calls/Vol -
ess to open and scroll through the Calls list,
Pr
page 26.
Press to lower the volume during
a call, page 18.
#/Conf
Use to mak
Int
Use to make internal calls and transfer calls
to other BT Freelance XD 5500 handsets
registered to the base, page 24-25.
11
e conference calls, page 25.
12
Getting to know your phone
Handset display icons
Battery charge level Range indicator
ent time
Phone off-hook.
Flashes when you receive an
external call. Stays on during the call.
Internal call in progress.
3 Way call in progress.
Indicates signal strength.
Flashes when handset is not
registered to the base.
Menu open.
Phonebook open.
Handsfree speaker on.
1
New number(s) in Call list
.
Answered call
(when viewing the Calls list)
Unanswered call
(when viewing the Calls list)
Keypad locked.
The displayed number is longer
than 12 digits.
Battery charge full.
Battery charge medium.
Battery charge low.
Flashes when nearly empty.
Voice mail waiting.
Handset numberCurr
1
1
Answering machine on.
1
This features requires subscription to your network provider’s Caller Display service. A quarterly fee may be payable.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
Getting to know your phone 13
Using the menu
All your phone’s functions and settings can be accessed
through the main menu. The menu map below shows all menu
options you can choose from.
Press to enter the menu. The icon is displayed.
Press or to scroll through the menu options.
When you reach the end of the list you will hear a
confirmation beep and the first option is displayed again.
To select an option, press .
To return to the previous menu display, press .
Quick exit a menu
If you want to exit a menu or cancel
an operation at any time you can
press and hold to return to the
standby screen.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
14
Getting to know your phone
Menu map
y
MSG Pla
New MSG
All MSG
Phonebook
Add entry
Modify entry
Delete entry
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
TAM Setting
Ans on/off
Ans mode
Memo rec
OGM setting
Day setting
Ans delay
Remote code
Setup
Base Volume
Base Melody
Delete handset
PIN code
Dial mode
Default
Handset
Beep
Internal ringer volume
External ringer volume
Internal ringer melody
External ringer melody
Auto answer
Name
Language
Key lock
Date – Time
Date set
Clock set
Alarm set
Register
Select base
Register base
Base
Getting to know your phone
15
Charging indicator
Comes on whenever the handset is
positioned correctly on the base.
Ans/On/Off
Switches answering machine
on/off, page 29.
Volume Up
Raise base loudspeaker volume.
Volume Down
Lower base loudspeaker volume.
Delete
Deletes messages, page 30.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
Message indicator
On = Answering machine on.
Flashes = When new answering
machine messages ar
Power/In use indicator
On when the power is plugged in and
switched on.
Flashes when the handset is in use.
Play/Pause
Press to play back messages,
page 30.
e received.
During playback, press to
pause messages.
Find (Page)
Press to page handsets
registered to the base.
Can be useful to find misplaced
handsets, page 20.
Used to register/
de-register handsets, page 46.
Skip forward/Set answer delay
Press to play the next message.
Press and hold to play the message
at fast speed.
Use to set the answer delay, page 34.
Stop
Stops playback.
Cancels message deletions, page 30.
Skip back
Press once to repeat current message,
twice to play the previous message.
16
Using your phone
Switch the handset on/off
1. To switch off, press and hold until the display goes off.
2. To switch the handset on, press and hold .
Making and receiving calls
Dialling numbers quickly
Numbers can also be dialled direct
from the phonebook (page 22), the
calls list (page 27), or the redial list
(page 18).
If you make a mistake as you enter the
number, press to delete a digit.
Call timer
After the first 15 seconds of your call,
the call timer is displayed.
At the end of your call, the t
duration is shown for 5 seconds.
otal
Make a call
1. Press . When you hear the dial tone, dial the phone number.
Preparatory dialling
1. Enter the phone number first. The number is shown in
the display.
2. Press to dial the number.
End a call
1. Press , or place the handset back on the base/charger.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
Using your phone
17
Receiving calls
1. When the phone rings, press to answer the call, or if the
handset is on the base or charger, simply lift it to answer the
call. If you would rather press after lifting the handset to
receive a call, you will need to switch Auto-answer off, see
page 39 .
Secrecy
You can stop your caller from hearing you while you talk to
someone else close by.
1. During a call, press . The handset microphone is muted
MUTE
and the display shows
.
2. Press again to resume your call.
Handsfree
Handsfree switches on the handset loudspeaker so you can
talk to your caller without holding the handset. It also enables
other people in the room listen to both sides of your
conversation.
Caller Display
If you have subscribed to your
network’s Caller Display service, the
caller’s number (or name, if an exact
number match is found in the
phonebook) will also be displayed,
see page 26.
You cannot adjust the earpiece volume
when secrecy is switched on.
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
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