BT Freelance XC 500 User Manual

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

User

Guide

BT Freelance XC 500

Digital Cordless Telephone Answering Machine

This equipment is not designed for making emergency telephone calls when the

power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

YOU MUST

SUBSCRIBE TO YOUR

NETWORK PROVIDER’S

CALLER DISPLAY

SERVICE BEFORE

THIS FEATURE WILL WORK.

A QUARTERLY FEE IS PAYABLE

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Please open this page for an ‘At a glance’ guide to your Freelance XC 500

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Please open this page for a further ‘At a glance’ guide to your Freelance XC 500

Freelance XC 500 ~ 1st Edition ~ 7th March ’03 ~ 5165 Freelance XC 500 ~ 1st Edition ~ 7th March ’03 ~ 5165

At a glance

Freelance XC 500 Handset

Redial/Pause button

To redial one of the 5 last numbers called.

Also used to enter a pause in a stored number.

Phonebook button

Use to access the 50 names and numbers stored in the

phonebook.

Delete/Secrecy button

Use to delete digits entered incorrectly and numbers in the

Calls list. Also used to mute a call so the caller cannot hear

you talk to someone close by.

Keypad

Recall button

For use with a switchboard/PBX and

BT Calling Features.

Also used to switch the handset on or off.

1 2

Handset display

Display shows you the name and number you have dialled and status of the handset.

Menu button

Use to access and select the options in the menu.

Volume button

Use to adjust the handset earpiece speech volume and handset and base ringer volume.

Also used to access the Calls list, and scroll through the directory, redial and calls list.

Talk button

Use to make, receive and end calls.

Conference button

Allows you to hold a three-way conversation.

Internal button

To make internal calls between handsets registered to the base and to transfer an external call to an additional handset.

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3 4

At a glance

BT Freelance XC 500 Base

Page button

Press to page the handset.

Volume

Adjust the loudspeaker volume.

Play

Lets you play and pause your messages.

Power/In Use light

Flashes when the handset is in use.

Charging light

Comes on to indicate charging when the handset is on the base.

Stop

To stop message playback.

Skip forward

Lets you skip forward through your messages and memos.

Also allows you to set the answer delay.

Allows you to select your Answer Only outgoing message.

Answer on/off

Switches the answering machine on and off.

Also allows you to select your outgoing message.

Skip backward

Lets you skip backwards through your messages and memos.

Also allows you to switch the audible message alert on or of f.

Allows you to select your Answer and Record outgoing message.

Delete

Deletes recorded messages and memos.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Quick guide to the handset display icons

Handset 1

Displays the number of the handset at all times.

Icon Steady Flashing

EXT

External line in use Incoming call

INT

Internal call Internal call from another handset

New call in Calls list

3 way conversation in progress

Battery exhausted

Battery weak

Battery half-full

Battery full

Phonebook

Menu in use

Handset linked to base station Out of range or searching for base station

HANDSET 1

Idle screen

EXT

INT

EXT

INT

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Menu Structure

Phonebook Add

Delete

Modify

Setup Base Vol Volume 1.....5

Vol Off

Base Mel Melody 1.....5

Sel Base Base 1.....4

Auto

Del HS PIN? Handset 1.....5

Pin Code PIN? New PIN

Retype

Priority On

Off

Select Base

Handset 1.....5

Dial Mode Tone

Pulse

Recall Recall 1

Recall 2

PABX PBX1 PIN?

PBX2 PIN?

Pause 3 Sec

5 Sec

Default PIN?

Cont......

TAM menu TAM menu

(Flashes on display when in TAM menu.)

This is a handset See page 44 ‘Using the Freelance XC 500 announcement menu. answering machine via the handset’.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Handset Beep Keytone On or Off

Low Batt On or Off

Outrange On or Off

Ring Vol Volume 1.....5

Vol Off

Ear Vol Ear Vol 1.....5

Int Mel Melody 1.....5

Ext Mel Melody 1.....5

Auto Ans On

Off

Name

Language English

Francais

Deutsch

Nederl

Italiano

Espanol

Portuges

Norsk

Dansk

Svenska

Suomi

Important. If you make a mistake you can return to the previous menu

heading by pressing the DEL button. If you press and hold the DEL button at any time you will return to the idle screen. After 30 seconds if no buttons are pressed the handset will automatically return to the idle screen.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

At a glance

Handset 1-2 Base 3-4 Display icons 5 Menu structure 6

Introduction 9

Unpacking your

Freelance XC 500 9 For your records 9 Safety information 10

Setting up 12

Plan the location 12

Using the telephone 17

Making and receiving calls 17 Call timer 18 Redial 19 Secrecy 19 Name and number Phonebook 19 Paging handsets 22

Handset settings 23

Base settings 26

BT Caller Display 29

Calls list 30

Setting up and personalising your answering machine 32

Message display on the

base station 33

Answer delay 34 Audible message alert 35 Outgoing messages 35

Using the Freelance XC 500 answering machine via the base unit 41

Call screening 43

Using the Freelance XC 500 answering machine via the handset 44

Memos 47 Call screening/Call intercept 48

Remote access 49

Time saver 50 Operating the answering

machine 51

Using additional handsets and bases 52

Internal calls 54 Transferring calls 54

Help 56

General information 58

Guarantee 58 Technical information 59 Switchboard compatibility 59 Switchboard external line

access code 59

Recall 60

In this guide

Note

In this user guide, we’ve included helpful tips and useful notes. They are shown in a white box like this.

For your records

Date of purchase:

Place of purchase:

Serial number:

(On the underside of the base)

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your Base station PIN here:

See page 27 for more information.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Introduction

Your Freelance XC 500 has been designed for ease of use and made to the high standards set by BT.

This user guide applies to both single and multiple handset systems.

Please read the instructions carefully before use and retain this user guide for future reference.

Unpacking your Freelance XC 500

If anything is missing, please contact your place of purchase immediately.

Freelance XC 500 base station

Freelance XC 500 handset

2 x AAA rechargeable batteries (NiMH)

Power supply for base station (Item code: 005391)

Telephone line cord

Note

If you have purchased one of the multiple handset packs the handsets come pre-registered.

In addition:

If you have purchased the Freelance XC 500 Twin.

Freelance XC 500 handset Freelance XC 500 charger 2 x AAA rechargeable batteries Power supply for the charger (Item code: 003313)

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The power supply item code for the base station is 005391. The power supply item code for the charger is: 003313 (only available if you have purchased the Freelance XC 500 Twin).

For the handset use only approved Nickel Metal Hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. Recommended batteries should have a power rating of 550mAh 1.2V. Batteries are available from the Freelance XC 500 Helpline on 08706 058 047.

Do not open the handset, base station or charger. This could expose you to high voltages or other risks. Contact the Freelance XC 500 Helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/ intensive care medical equipment.

It is recommended that if you have a pacemaker fitted, you check with a medical expert before using this product.

Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

Never dispose of the batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.

Never use household polish as this will damage the product.

Never use a dry cloth as this may cause a static shock.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Battery performance

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the Helpline on 08706 058 047.

After charging your handset for the first time, subsequent charging time for the batteries is approximately 6-8 hours a day. Batteries and case may become warm during charging, this is normal.

Under ideal conditions, the handset batteries should give about 12 hours talktime or 150 hours standby on a single charge. (This does not mean you can unplug the base station or leave it for this length of time without charge.)

Please note, however, that new NiMH batteries do not reach full capacity until they have been in normal use for several days.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Setting up

Follow these steps to set up your Freelance XC 500 ready for use.

Plan the location

Situate your product close enough to the telephone and mains power supply so that the cables will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Connect the power supply cable

Plug the power supply cable into the power socket on your Freelance XC 500 base. The green Power/In Use light comes on.

Plug the power supply adaptor into the wall socket

Your Freelance XC 500 will announce the default settings of the answering machine. See page 16.

Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the batteries are charged. Answering the phone before the batteries are fully charged may prevent it from reaching its optimum capacity.

Note

The base station must be plugged into the mains power socket at

all times.

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Warning

Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the

telephone.

3 Insert the batteries

Insert the two batteries supplied, as indicated on the markings inside the battery compartment and slide the battery compartment shut. The handset display will show HANDSET 1. This means one handset is registered to the base. (If you have purchased the Freelance XC 500 Twin the additional handset will show HANDSET 2.)

Charge the handset batteries for at least 16 hours

Before you use your Freelance XC 500 for the first time it is important to have the handset batteries fully charged. Place the handset on the base. You will hear a long beep. The red charging light on the base will come on and the battery. Leave the handset to charge continuously for at least 16 hours to reach full charge.

Note

The charging light will remain lit even when the batteries are fully charged.

Battery levels

Battery low warning

If the handset battery symbol is empty, you will hear a warning beep every 10 seconds, you will need to recharge your handset before you can use it.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Helpline

If you are experiencing difficulty, please call the BT Freelance XC 500 Helpline on

08706 058 047.

Out of range warning

The symbol on your handset display indicates when you are in range of the base station. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base station.

Signal Strength

The Freelance XC 500 has a range of up to 300 metres outdoors and up to 50 metres indoors. This is in ideal conditions. The range will be reduced when there is no clear line of sight between the base and the handset. Thick stone walls can severely affect the range.

If you have purchased the Freelance XC 500 Twin, insert the batteries into your additional handsets as shown on page 13.

Connect and charge the Freelance XC 500 handsets

Plug the power supply cable with the red connector into the power socket on your Freelance XC 500 charger.

Plug the power supply adaptor into the wall socket.

Place the handset onto the charger. The red charging light will come on. Leave the handset to charge continuously for at least 16 hours to reach full charge.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Connect the telephone line cord to the base

Plug the telephone line cord into the line socket on your base and connect the other end to the telephone line socket on your wall.

You can change the day and time as required.

Press the  button twice on the Freelance XC 500 handset.

Press the 0 button. The prompt will announce,

“To set day and time press

✱

, to hear day and time

press#”.

(Please note that if you press the #button this allows you to check the day and time.)

Press the

✱

button.

The prompt will announce,

“Please enter new day and time after the tone”.

After the tone enter the day, followed by the time using the 24 hour clock.

1 = Sun, 2 = Mon, 3 = Tues, 4 = Wed, 5 = Thur, 6 = Fri, 7 = Sat.

Note

The main menu announcements are automatically announced through the handset earpiece when the  button is pressed twice.

8 To set the day and time

The message counter on the base unit will flash between 0and Cuntil the day and time are set.

The day and time must be set using the Freelance XC 500 handset.

Your Freelance XC 500 automatically adds the day and time to all messages and memos received.

When you first switch the power on, the clock is set to Sunday,

12.01pm

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Note

If the day and time is entered incorrectly, the prompt will announce, “Incorrect, please set again”. Enter the correct setting within 15 seconds otherwise the handset will return to standby mode. If the day and time is entered incorrectly three times

the handset will return to standby.

For example:

1 1415 = Sunday 2.15pm.

5 0915 = Thursday

9.15am.

You will then hear your setting confirmed.

Press the DEL button twice to return the handset to standby.

Note

If you have any difﬁculties setting up your Freelance XC 500 please call the Helpline on

08706 058 047.

Please see the table below for your Freelance XC 500 default settings.

Freelance XC 500 Default Settings Table

Feature Default Setting

Day/Time Stamp Sunday 12:01 pm

Answer Delay Your answering machine

will answer after 6 rings

Audible Message Alert Tone OFF

Outgoing Message Answer and Record “Hello

your call cannot be taken at the moment so please leave your message after the tone.”

Answer Mode ON

Base ringer level High

Base loudspeaker volume Level 5

PIN code 0000

Dialling mode Tone

If you wish to personalise your answering machine settings, for example record your own outgoing message etc, please see “Setting up

and personalising your answering machine” beginning on page 32.

The Freelance XC 500 answering

machine will now be switched ON

and set to its default settings and is

now ready for use.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Making and receiving calls

To switch the handset on and off

Press and hold the RECALL/ POWER button to switch the handset off.

To switch the handset on, press and hold the RECALL/ POWER button again.

To make an external call

Press the TALK button. You will hear the dial tone and the display will show the

EXT

symbol.

Enter the number you want.

Preparatory dialling

Enter the number to be dialled.

The number is shown in the display.

(If you make a mistake, press the DEL button to remove the incorrect digit.)

When you have entered the number correctly, press the TALK button to dial the number.

Using the telephone

To end a call

Press the TALK button or place the handset back on the base.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Call timer

Your handset will automatically time the duration of all external calls.

The handset display shows the call duration both during your call and for a few seconds after it is complete.

To receive a call

When the phone rings the display will show

CALL

and

the EXT symbol will flash.

If you have subscribed to a Caller Display Service, the number (and name if stored in the phonebook) will be displayed.

Press the TALK button to answer the call.

If the handset is on the base, simply lift it up and speak.

To adjust the earpiece volume

During a call:

You can adjust the earpiece volume. There are 5 levels to choose from.

Press the UP or DOWN button until you reach the required level.

In idle mode:

Press the  button.

Press the DOWN button until

HANDSET

is displayed.

Press the

 button.

Press the DOWN button until

EAR VOL

is displayed.

Press the  button.

Press the UP or DOWN button until you reach the required level.

Press the

 button to

confirm the selected level.

Press and hold the DEL button to return to the idle screen.

Freelance XC 500 ~ 1st Edition ~ 6th March ’03 ~ 5165

Redial

Press the REDIAL button to enter the redial list.

Use the UP or DOWN buttons to scroll through the redial list.

Press the TALK button when the number (or name) you want to call is displayed. The number is dialled automatically.

Redial

You can redial up to 5 of the last numbers called. They are stored in the redial list. If you have stored a name to go with a number in the phonebook, the name will be displayed instead.

See “Name and number Phonebook”, opposite.

Secrecy

When on a call you can talk to someone in the same room, without your caller hearing.

To switch secrecy on/off

During a call, press the DEL button. The display will show

MUTE

. Your caller

cannot hear you.

Press the DEL button again to resume your call.

Name and number Phonebook

You can store up to 50 (per handset) of your most frequently used names and numbers in the Phonebook. Stored numbers can be no longer than 20 digits.

To store a name and number in the Phonebook

Press the  button to enter the menu.

Press the DOWN button until the display shows

PHONEBK

Press the  button.

The display will show

ADD

press the  button.

The display shows

NAME?

+ 44 hidden pages