BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
User Guide
BT FREELANCE XA 5000
Section
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
•
12 Minutes digital recording time with a capacity for
up to 59 messages.
•
Access your messages from any other touchtone phone.
•
Use Caller Display to see who is calling before you pick
up the phone and keep track of incoming calls with the
30 number Calls list.
•
Use the phonebook to store and dial up to 50 of most
frequently used phone numbers.
•
As a Digitally Enhanced Cordless Telephony (DECT)
product, your BT Freelance XA 5000 provides digital
quality call clarity.
Welcome…
to your BT Freelance XA 5000
Digital Cordless Telephone
Answering Machine
Section
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
This User Guide provides you with all
the information you need to get the
most from your phone.
You must first set up your phone before
you can use it. This doesn’t take long
and is easy to do. Just follow the simple
instructions on the next few pages.
Need help?
If you have any problems setting up or using your
BT Freelance XA 5000, contact the Helpline on
0870 605 8047.
Alternatively, you may find the answer in ‘Help’ at
the back of this guide.
Hearing aid user?
Please note that the BT Freelance XA 5000 works by
sending radio signals between the base and handset.
These signals may interfere with some hearing aids,
causing a humming noise.
Got everything?
•
BT Freelance XA 5000
handset
•
BT Freelance XA 5000
base
•
2 x AAA NiMH
rechargeable batteries
•
Mains power adaptor
•
Telephone line cord
If you have purchased
a BT Freelance XA
5000 multiple pack
you will also have the
following for each
additional handset:
•
BT Freelance XA 5000
charger
•
2 x AAA NiMH
rechargeable batteries
•
Mains power adaptor
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . .6
Setting up the base and handset . . . . .7
Setting up your charger . . . . . . . . . . . .9
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . . .10
Base buttons and LEDs . . . . . . . . . . . .11
Handset display icons . . . . . . . . . . . . .12
Navigating the menus . . . . . . . . . . . . .13
Using your phone
Switching the handset power on/off . . .14
Make an external call . . . . . . . . . . . . . .14
Preparatory dialling . . . . . . . . . . . . . . .14
End a call . . . . . . . . . . . . . . . . . . . . . .14
Receiving calls . . . . . . . . . . . . . . . . . . .14
Earpiece volume . . . . . . . . . . . . . . . . .15
Handset ringer volume . . . . . . . . . . . .15
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .15
Handsfree . . . . . . . . . . . . . . . . . . . . . .16
Last number redial . . . . . . . . . . . . . . .17
Delete a number from the redial list . . .17
Delete the redial list . . . . . . . . . . . . . .17
Using the phonebook
Store a phonebook entry . . . . . . . . . . .18
Dial a phonebook entry . . . . . . . . . . . .19
Delete a phonebook entry . . . . . . . . . .19
Edit a phonebook entry . . . . . . . . . . . .20
Caller Display and the calls list
View and dial a calls list entry . . . . . . .22
Delete a calls list entry . . . . . . . . . . . . .22
Delete all calls list entries . . . . . . . . . .23
Copy a calls list entry to the phonebook23
Call Waiting . . . . . . . . . . . . . . . . . . . . .24
Handset settings
Change the external ringer melody . . .25
Change the external ringer volume . . .25
Change the internal ringer melody . . . .26
Change the internal ringer volume . . . .26
Switch the key beeps on/off . . . . . . . . .27
Auto answer . . . . . . . . . . . . . . . . . . . .27
Selecting a language . . . . . . . . . . . . . .28
Key lock . . . . . . . . . . . . . . . . . . . . . . .28
Naming a handset . . . . . . . . . . . . . . . .29
4
In this guide
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
5In this guide
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Base settings
To change the base PIN code . . . . . . . .30
De-register a handset from the base . .30
To change the ringer melody . . . . . . . .31
To change the ringer volume . . . . . . . .31
Reset the handset and base . . . . . . . . .32
Using the answering machine
Switch the answering machine on/off . .33
Set day and time . . . . . . . . . . . . . . . . .33
Play all messages . . . . . . . . . . . . . . . . .34
Play new messages only . . . . . . . . . . . .34
Select and play outgoing message . . . .36
Record your own outgoing message(s) .37
Delete your outgoing message(s) . . . . .37
Adjust answer delay . . . . . . . . . . . . . . .38
Change the security PIN . . . . . . . . . . .38
Record a memo . . . . . . . . . . . . . . . . . .39
Memory full during a call . . . . . . . . . . .40
Call screening . . . . . . . . . . . . . . . . . . .40
Remote access
Switch on your answering machine
from another phone . . . . . . . . . . . . . . .42
Operating your answering machine
from another phone . . . . . . . . . . . . . . .43
Outgoing message menu . . . . . . . . . . .44
Using additional handsets
Registering a new GAP compatible
handset . . . . . . . . . . . . . . . . . . . . . . .46
Internal calls . . . . . . . . . . . . . . . . . . . .47
Receiving internal calls . . . . . . . . . . . .47
Paging . . . . . . . . . . . . . . . . . . . . . . . . .47
Transferring calls . . . . . . . . . . . . . . . . .48
Using additional bases
Registering your BT Freelance XA 5000
handset to another base . . . . . . . . . . .49
Selecting a base to use . . . . . . . . . . . .50
Help . . . . . . . . . . . . . . . . . . . . . . . . . .51
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . .53
Cleaning . . . . . . . . . . . . . . . . . . . . . . .53
Environmental . . . . . . . . . . . . . . . . . . .53
Product disposal instructions . . . . . . . .54
Technical information . . . . . . . . . . . . .54
Switchboard compatibility . . . . . . . . . .54
Switchboard external line access code .54
Recall . . . . . . . . . . . . . . . . . . . . . . . . .55
Dialling mode . . . . . . . . . . . . . . . . . . .55
R&TTE Directive . . . . . . . . . . . . . . . . .55
Guarantee . . . . . . . . . . . . . . . . . . . . . .56
Signal strength
The
icon on your handset
indicates when you are in range.
When it flashes, you are out of
range.
When you move out of range of
the base, you will hear the out of
range tone. This tone is repeated
until you move back into range.
If you have purchased a BT Freelance XA 5000
multiple pack please follow instructions
A
andB.
Location
You need to place your BT Freelance XA 5000 close
enough to a mains power and telephone wall socket so
that the cables will reach.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference. Do not place
your BT Freelance XA 5000 in the bathroom or other
humid areas.
The strength of the handset signal depends on where
you position the base. The BT Freelance XA 5000 has a
range of 300 metres outdoors when there is a clear line
of sight between the base and the handset. When there
is no clear line of sight between the base and the
handset, e.g. base indoors and handset either indoors or
outdoors, the range could be reduced to 50 metres.
Thick stone walls can severely affect the range.
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
Getting started
6
If you experience any problems, please call the Helpline on 0870 605 8047
A
Setting up the base and handset
1. Plug the power adaptor into the socket marked on
the underside of the base. Press the cable into the
channel so that the base sits flat.
2. Plug the power adaptor into the mains wall socket and
switch the power on. The green
Power light on the base
comes on.
3. Install the 2 x AAA rechargeable batteries supplied.
Then slide the battery compartment cover into place.
7Getting started
IMPORTANT
The base station should be
plugged into the mains power
socket at all times.
Do not connect the telephone line
until the handset is fully charged.
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Power
adaptor
cable
Talk/Standby time
Under ideal conditions, fully
charged handset batteries should
provide up to 10 hours talktime or
100 hours standby on a single
charge. See ‘Battery performance’
on the following page.
4. Place the handset on the base to charge for at least
24 hours. The red
Charging indicator lights up and the
icon begins scrolling. The icon will flash while the
handset searches for the base.
When the handset has linked with the base the standby
display will be shown:
5. Once fully charged, plug the telephone line cord into the
socket marked on the underside of the base and plug
the other end into the telephone wall socket. Press the
cable into the channel so that the base sits flat.
8 Getting started
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Battery symbols
– Battery fully charged
– Battery part-charged
– Battery low
Battery low warning
If the battery charge becomes low
during a call you will hear a
warning beep every minute
(provided the battery warning tone
is set to on, see
page 27). If the
battery runs out you will be cut off.
You will need to recharge the
handset before using it again.
Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
Running the batteries right down
at least once a week will help them
last as long as possible.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, giving
the handset less talk/standby time.
Eventually they will need to be
replaced. New batteries are
available from the BT Freelance XA
5000 Helpline on 0870 605 8047.
After charging your handset for the
first time, subsequent charging
time is about 6–8 hours a day.
Batteries and handset may become
warm during charging. This is
normal.
Telephone
line cord
BT Freelance XA 5000 multiple pack owners only
For each additional handset:
1. Position your BT Freelance XA 5000 charger close enough
to a mains power socket so that the cable will reach.
Plug the power adaptor cable into the underside of
the charger.
2. Plug the power adaptor into the mains wall socket and
switch the power on.
3. Install the 2 x AAA rechargeable batteries supplied into
the handset.
4. Place the handset in the charger and charge the handset
for at least 24 hours. The red
Charging indicator on the
charger lights up.
Once the handset registers with the base, the icon
stops flashing.
Your BT Freelance XA 5000 is ready for use.
9Getting started
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
B
Handset numbers
Once registered with the base,
each handset will display its
handset number: 1, 2, 3 and 4
respectively.
Power
adaptor
cable
Getting to know your phone
10
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Handset buttons
Clear / Secrecy
Press to delete characters, redial
numbers, calls list entries.
During a call, press to stop your
caller hearing you,
page 15.
Redial / Volume
Opens the redial list, page 16.
Use to increase the volume
when on a call,
page 15.
Also use to enter a pause when
storing numbers,
page 18 & 55.
Talk
Press to make, receive and
end calls, page 14.
✱
Press and hold to switch key lock on,
page 28.
Press any button then
✱ to switch off.
Power / R (Recall)
Switch the handset on/off, page 14.
Used when connected to a
switchboard/PBX
(page 55) and
for some BT Calling Features.
In-use light
Comes on when you make/receive
a call.
Handsfree
Press to make a handsfree call,
page 16.
Select /Menu
Press to access and select menu
options, page 13.
Cancel / Phonebook
Go back one level/exit the menu,
page 13.
Press to dial a phonebook entry,
page 19.
Calls list / Scroll / Volume
Opens the Calls list and lets you
scroll through the entries, page 22.
Also use to decrease the volume
when on a call,
page 15.
Int
Use to make an internal call, page 47.
Or to transfer a call to an additional
BT Freelance XA 5000 handset, page 48.
11Getting to know your phone
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Base buttons and LEDs
Ans On/Off
Switches the answering
machine on/off, page 33.
Page
Press to page handset(s),
page 47.
Also used when registering
handsets,
page 50.
Power/In use indicator
On = Power on
Flashes = During a call
When the phone rings
When registering handsets
Microphone
Charging indicator
On = Handset charging
Vol
+
–
Adjusts the loudspeaker
volume, page 40.
§
Skip
Replays current message
and skips back to previous
messages, page 35.
Use when recording a
memo,
page 39.
Skip
©
Plays next message,
page 35.
Use to set the answer
delay, page 38.
Stop
Stops playback and
recording, page 35.
Use when setting/checking
day and time,
page 33.
Cancels message deletion,
page 35.
Play
Press to play
back messages,
page 34.
Del
Deletes messages,
page 35.
Press to announce your
security code,
page 38.
Message indicator
On = Answering
machine on
Flashes = Answering machine
messages stored
Outgoing message
Press to check or set the
current OGM, page 36.
12 Getting to know your phone
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Line in use
Indicates a call is in progress, page 14.
External call
Flashes when you receive an external call.
Stays on during the conversation, page 14.
Internal call
Flashes when you receive an internal call.
Stays on during the conversation, page 47.
3 way call
Indicates a 3 way call between 2 internal
handsets and an external caller, page 48.
New calls
Flashes when you have new unanswered calls in the
Calls list. On when viewing the Calls list, page 21.
Answered call
When viewing the Calls list, indicates an
answered call, page 22
Unanswered call
When viewing the Calls list, indicates an
unanswered call, page 22.
Handsfree is ON, page 16.
New messages
You have new answering machine messages.
Phonebook
Displayed when you are dialling or storing
numbers in the phonebook, page 18.
Menu
Displayed when accessing the menus, page 13.
Battery charge level
Flashes when the battery is low, page 8
Keypad lock ON, page 28.
Range indicator
Steady when handset is in range of the base.
Flashes when out of range of the base or not
registered to the base.
More digits
Displayed when number is longer than 12 digits,
indicating there are more digits to the left/right.
Handset display icons
Handset name
page 29
Icon row
Handset number
Navigating the menus
Your BT Freelance XA 5000 handset has a menu system
to guide you through the handset and base options.
Refer to the menu map below for the available options.
When the handset is displaying the idle screen:
1. Press to open the main menu.
2. Use the button to scroll up and down through the
menu list.
3. When the menu item you want is displayed, press to
select and view the sub-menus/options available.
13Getting to know your phone
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Press to exit a menu.
Keep pressing to return to the idle
screen at any time.
PHONEBOOK
ADD ENTR
Y
DELETE ENTRY
MODIFY ENTRY
SET UP
BASE VOLUME
BASE MEL
ODY
DEL HANDSET
PIN CODE
DIAL MODE
DEFAULT
HANDSET
BEEP
INT RING VOL
EXT RING VOL
INT MELOD
Y
EXT MELOD
Y
AUT
O ANSWER
NAME
LANGUAGE
KEY LOCK
REGISTER
SELECT B
ASE
REG BASE
Using your phone
Switching the handset power on/off
Press and hold the button.
Make an external call
1. Press listen for the dial tone then dial the number.
The display shows the icon.
Preparatory dialling
1. Enter the number first. If you make a mistake, press
to delete the last digit. Press to dial.
End a call
1. Press or place the handset back on the base.
Receiving calls
The base and handset will ring, the icon flashes and
CALL
is displayed.
1. Press to answer the call or, if the handset is on the
base, simply lift it and speak. If you have subscribed to
your network’s Caller Display service, the caller’s number,
or name (if an exact name/number match is found in the
phonebook) will also be displayed,
see page 21.
14
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Dialling numbers quickly
Numbers can also be dialled using
the phonebook (
page 19), and
from the calls list (page 22).
Auto-answer
If you have switched auto-answer
off (see page 27) then you will need
to press after lifting the handset
to take the call.
Call timer
Your handset automatically times
the duration of all calls, showing
the time on the display during your
call and for a few seconds after it
has finished.
Earpiece volume
There are 8 volume levels to select from. The default is 4.
You can only adjust the earpiece volume
during a call.
1. Press to increase or to decrease the earpiece
volume. The display shows the set volume, e.g.
EAR VOL 2
.
Handset ringer volume
There are 3 volume levels to select from, or you can set
the volume to off.
While the phone is ringing:
1. Press to increase or to decrease the ringer
volume. The display shows the set volume.
Secrecy
During a call, you can mute the handset microphone and
talk to someone nearby without your caller hearing you.
1. During your call, press .
MUTE
is displayed and your
caller cannot hear you.
2. Press
again to resume your call.
15Using your phone
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The earpiece volume will remain at
the level set for all calls until
changed.
The default level is 3.
Handsfree
Handsfree lets you talk to your caller without holding
the handset. It also enables other people in the room to
listen to both sides of your conversation.
Switch to handsfree before a call
1. Press to switch to Handsfree. Display shows and
you can hear the dial tone over the handset speaker.
Switch to handsfree during a call
Press . To switch handsfree off, press again.
Redial
Your handset automatically saves the last 5 numbers you
dialled into a redial list.
1. Press . Then scroll or to the number you
want to redial.
If a name/number match is found in the phonebook the
name will be displayed instead of the number.
Press to toggle between the name and number.
2. Press to dial the number.
16 Using your phone
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Each redial number can be up to a
maximum of 32 digits long.
Only the last 12 digits of the
number will be displayed.
If there are no numbers saved in
the redial list
EMPTY
will be
displayed.
Last number redial
1. Lift the handset and press .
2. Press . The last number called is redialled.
Delete a number from the redial list
With the name or number you want to delete displayed:
1. Press .
DELETE?
is displayed.
2. Press to confirm.
Delete the redial list
With any number from the redial list displayed.
1. Press
and hold .
DELETE ALL?
is displayed.
2. Press to confirm.
17Using your phone
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Press to exit a menu.
Keep pressing to return to the idle
display at any time.
Using the phonebook
Store a phonebook entry
You can use the phonebook to store up to 50 names and
numbers for easy dialling. Each number can be up to 20
digits and each name up to 12 characters long.
If you are using more than one handset, each handset
has a separate phonebook, so you can store 30 entries
per handset.
1. Press . Display shows
PHONE BOOK
.
2. Press to confirm.
3. Display shows
ADD ENTRY
, press .
4. Display shows
NAME?
Enter a name using the keypad,
then press .
5. Display shows
NUMBER?
Enter the telephone number,
then press .
6. Use or to select a ringer melody (
1 to 3), then
press . You hear a confirmation beep.
If you have Caller Display enabled on your line and your
caller’s details are matched to an entry in the phonebook
then your handset will ring with the melody selected.
18
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The icon is displayed while you
are using the phonebook.
Cancel storing
Press once to return to
ADD ENTRY.
Press repeatedly to exit.
Entering names
For example, to enter the name TIM:
Press
8 once for T.
Press
4 three times for I.
Press
6 once for M.
Writing tips
If you make a mistake, press .
Press 1 to insert a space or dash.
The maximum length for names is
12 characters.
You cannot store a name without
a number.
Inserting a Pause
You can insert a Pause in the dialling
sequence. This can be useful if your
phone is connected to an internal
switchboard, see page 55.
Dial a phonebook entry
1. Press . Then use or to scroll through the
entries or enter the first letter of the name you want
using the keypad, then scroll to the exact entry using
or .
2. Press to dial the number.
Delete a phonebook entry
1. Press . Display shows
PHONE BOOK
.
2. Press . Display shows
ADD ENTRY
.
3. Scroll or to
DELETE ENTRY
and press .
4. Press or to select the entry you want to delete
and press .
CONFIRM?
is displayed.
5. Press to confirm. You will hear a confirmation beep.
19Using the phonebook
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Phonebook entries are listed
alphabetically.
If the number has more than 12
digits, press again to display
the remaining digits.
Edit a phonebook entry
1. Press . Display shows
PHONE BOOK
.
2. Press
.
Then scroll or to
MODIFY ENTRY
and
press .
3. Scroll or to the entry you want to edit and
press .
4. Use and to move through the name and edit
using the keypad, then press .
5. Use to delete digits and enter new numbers using
the keypad, then press .
6. Select a ringer melody (
1 to 3) using or , then
press . You hear a confirmation beep.
Vol
20 Using the phonebook
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
To delete digits
Press .
To change individual characters
Use or to move the
cursor underneath the letter you
want to change, then overtype the
correct letter.
Caller Display and the calls list
If you subscribe to a Caller Display service you can see
your caller’s number on your handset’s display (unless
it has been withheld) before you answer the call. If you
have stored the caller’s name and number in the
phonebook they will be shown alternately in the display.
Whether you answer a call or not, the caller’s phone
number is stored in the calls list.
When you have new entries in the calls list the icon
will flash in the display.
When all the entries have been viewed, the icon will
disappear.
Up to 30 phone numbers can be stored in the calls list.
When the calls list is full, a new call replaces the oldest.
If you are using more than one handset, each handset
has a separate calls list.
21
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
IMPORTANT
To use Caller Display you must first
subscribe to the service from your
network provider. A fee may be
payable.
For more information on BT’s
Calling Features, call BT on
Freefone 0800
800 150.
Caller information not available
Occasionally the telephone number
of the caller is not available and
cannot therefore be displayed.
In this case, your BT Freelance XA
5000 will show one of the following
explanatory messages:
WITHHELD
UNAVAILABLE
INTERNATIONA(L)
OPERATOR
PAYPHONE
RINGBACK
View and dial a calls list entry
1. Press to open the calls list and use and to
scroll through the entries. For each entry, the caller’s
number is displayed, or their name if a name/number
match is found in the phonebook.
2. When viewing an entry press
repeatedly to view the
details for the entry: the caller’s number, and the date
and time the call was received.
3. Press to dial the displayed number. Or press to exit
the calls list and return to the idle screen.
Delete a calls list entry
1. Press and scroll or to the entry you want
to delete.
2. Press .
DELETE?
is displayed.
3. Press to confirm. The display will return to the
idle screen.
22 Caller Display and the calls list
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
What type of call?
The icon indicates new calls
waiting to be viewed.
When viewing the calls list, the
icon will be displayed for calls that
you answered, and the icon will
be displayed for unanswered calls.
If the telephone number is longer
than 12 digits, then only the last
12 digits will be displayed and the
or icon is displayed.
Delete all calls list entries
1. Press to open the calls list.
2. Press
and hold until
DELETE ALL?
is displayed.
3. Press to confirm (or to cancel).
Copy a calls list entry to the phonebook
1. Press to open the calls list and scroll to the entry
you want to copy.
2. Press
twice. A?is displayed
3. Press .
NAME?
is displayed. Enter the name, then
press .
4. Edit the number (if required), then press .
5. Select a ringer melody (
1 to 3), then press .
You will hear a confirmation beep.
23Caller Display and the calls list
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Call Waiting
Providing you have subscribed to your network provider’s
Call Waiting service, you will hear a soft beep every
5 seconds if an incoming call arrives while you are
already on the phone. This beep is not audible to the
person you are speaking to. The second caller’s number
(and name if stored in the phonebook) will appear on the
handset display.
Instead of the engaged tone, the second caller will hear
an announcement asking them to hold the line.
Speak to a second caller
1. Press to answer the second call and put your current
caller on hold. Press again to return to your first caller
and to switch between both callers.
Or
2. If you want to end the current call and pick up the
waiting call, press . The handset will ring. Press
again to connect to the waiting caller.
24 Caller Display and the calls list
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The second caller is only charged
from the second you answer, not
while they are waiting to be
connected.
Handset settings
Handset ringer melody and volume
You have a choice of 3 melodies and 3 volume levels
(or OFF). You can change the external ringer (ring for an
external incoming call) or the internal ringer (ring for an
internal call).
Change the external ringer melody
1. Press , scroll to
HANDSET
and press .
2. Scroll to
EXT MELODY
and press . The current
melody is played.
3. Press or to select a melody and press .
Change the external ringer volume
1. Press , scroll to
HANDSET
and press .
2. Scroll to
EXT RING VOL
is displayed then press .
The current volume is shown and played.
3. Press or to select a volume level and press .
25
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The default setting is 1.
You can also assign a different
ringer melody to entries in your
phonebook, see
page 18.
The default setting is 3.
Change the internal ringer melody
1. Press , scroll to
HANDSET
and press .
2. Scroll to
INT MELODY
and press . The current
melody is played.
3. Press or to select a melody and press .
Change the internal ringer volume
1. Press , scroll to
HANDSET
and press .
2. Scroll to
INT RING VOL
is displayed then press . The
current volume is shown and played.
3. Press or to select a volume level and press .
Key beeps
Your BT Freelance XA 5000 handset emits beeps to alert
you to certain situations. You can set the handset to beep:
•
If the battery is low.
•
If you go out of range of the base.
•
To beep as confirmation each time a handset button
is pressed.
These beeps can be switched ON or OFF. However,
beeps which confirm settings cannot be switched off.
26 Handset settings
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The default setting is 1.
The default setting is 3.
The default setting for all key
beeps is ON.
Switch beeps on/off
1. Press , scroll to
HANDSET
and press .
2.
BEEP
is displayed, press . Then scroll to the
beeps switch on/off, then press .
KEYTONE
– for handset button beeps
LOW BATTERY
– for low battery warning beeps
OUT RANGE
– for out of range warning beeps
3. Press or to select
ON
or
OFF
then press .
Auto Answer
When you receive a call, you can answer it by lifting the
handset off the base station, this is called auto answer.
When you switch auto answer off, all calls must be
answered by pressing .
1. Press , scroll to
HANDSET
and press .
2. Scroll to
AUTO ANSWER
and press .
3. Press or to select
ON
or
OFF
then press .
27Handset settings
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The default setting is ON.
Selecting a language
1. Press , scroll to
HANDSET
and press .
2. Scroll to
LANGUAGE
and press .
3. Press or until the language you require is shown.
Choose from
ENGLISH,FRANCAIS,DEUTSCH,ITALIANO
,
ESPANOL,NEDERL,DK/NOR/SVE
.
4. Press to confirm.
Key lock
You can lock the keypad so that it cannot be used
accidentally while carrying the handset around.
To switch key lock on
1. Press , scroll to
HANDSET
and press .
2. Scroll to
KEY LOCK
and press .
The icon is displayed while the keypad is locked.
Quick key lock on
1. Press and hold for 3 seconds.
28 Handset settings
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The default setting is OFF.
WARNING
While key lock is switched on, it is
NOT possible to make calls,
including to emergency numbers
(999/112).
You will still be able to receive calls.
To switch key lock off
1. Press any key and the display shows
PRESS*
.
2. Press and the display returns to the idle screen.
Naming a handset
Each handset registered to the base is assigned a
number. You can give a handset a name as well as a
number to match the user or location e.g.
ANNE
or
OFFICE
.
The name can be up to 10 characters long.
1. Press , scroll to
HANDSET
and press .
2. Scroll to
NAME
and press .
3. Use the button to delete the existing name and enter
a new name using the keypad, then press .
NAME
will be shown in the display until the product
returns to standby when the set name will be shown.
The new handset name will replace the handset name in
the display. The handset number will be shown on the far
right hand corner of the display.
29Handset settings
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Base settings
You can keep a note of your PIN on
page 57.
Security PIN
Your BT Freelance XA 5000 has a security PIN code
which you will need to change some of the base settings.
The default setting is
0000. You may want to change
this to prevent unauthorised changes to your settings.
To change the base PIN code
1. Press , scroll to
SETUP
and press .
2. Scroll to
PIN CODE
and press .
3. Display shows
PIN?
Enter your old 4 digit PIN then
press .
4. Display shows
NEW PIN
. Enter your new 4 digit PIN then
press .
5. Display shows
RETYPE
. Enter your new 4 digit PIN again
for verification then press .
6. Press
twice to return to the idle screen.
De-register a handset from the base
1. Press , scroll to
SETUP
and press .
2. Scroll to
DEL HANDSET
and press .
3. Display shows
PIN?
Enter your 4 digit PIN then press .
30
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
You cannot de-register the handset
you are using. One handset must
remain registered to the base at
any time.
4. Display shows
HANDSET?
Enter the handset you want to
de-register then press .
5. Press
twice to return to the idle screen.
Base ringer melody and volume
You have a choice of 3 melodies and 3 volume levels (or
volume OFF).
To change the ringer melody
1. Press , scroll to
SETUP
and press .
2. Scroll to
BASE MELODY
and press . The current
melody is played.
3. Press or to select a melody and press .
4. Press
twice to return to the idle screen.
To change the ringer volume
1. Press , scroll to
SETUP
and press .
2.
BASE VOLUME
is displayed. Press .
3. Press or to select and play a ringer volume
then press .
4. Press
twice to return to the idle screen.
Menu
31Base settings
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The default setting is 1.
The default setting is 3.
Reset the handset and base
1. Press , scroll to
SETUP
and press .
2. Scroll to
DEFAULT
and press .
4. Display shows
PIN?
Enter your 4 digit PIN then press .
Display shows
CONFIRM?
Press again. Your BT
Freelance XA 5000 will reset itself to the default settings
and you will hear a confirmation beep.
Reset if you have forgotten your PIN code
1. Press and hold to switch the handset off and remove
the handset batteries,
see page 14.
2. Press and hold as you replace the batteries.
Wait until the display shows
DEFAULT
.
3. Press to confirm. After a few seconds the base will
beep and the handset and base will reset.
32 Base settings
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
WARNING
If you reset the handset and base,
you will lose any names or
numbers stored in the phonebook,
redial list and calls list.
Any other settings will also be set
back to the factory default.
Using the answering machine
Your BT Freelance XA 5000 answering machine uses
voice prompts to guide you simply through its operation.
You can operate your answering machine from:
•
The base.
•
Remotely, from any other Touchtone®telephone, see
page 42
.
Before first using your answering machine you should
set the correct day and time.
Switching the answering machine on/off
1. Press . The machine announces “Answer on” or
“Answer off”. The messages light comes on when the
answering machine is switched on.
Set day and time
You will need to set the day and time so that you know
when each message was received.
Once a message has been played back, the machine will
announce, for example,
“Tuesday, four fifty, pm.”
1. Press and hold until you hear the current setting.
S
t
o
p
33
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Ready to record
The answering machine is pre-set to
ON, so it’s ready to record messages
as soon as the base is plugged in.
(Remember to charge the handset
for at least 16 hours first).
Default day and time
The default date and time is
Saturday, 12.01pm. If the power
to the base is lost, the date and
time will revert to this default
setting. Your messages will be
unaffected.
To check current day and time
setting
Press the
button.
S
t
o
p
2. Press and release or repeatedly to scroll
through the days. After the correct setting is announced
press . The day is announced followed by the current
hour setting.
3. Press
and release or repeatedly to scroll
through the hours. After the correct setting is announced
presss to select. The day and hour are announced
followed by the current minutes setting.
4. Press
and release or repeatedly to scroll
through the minutes. After the correct setting is
announced presss to select. The newly set day
and time is announced.
Listening to your messages
Play all messages
1. Press . The number of messages is announced,
and the oldest message is played first.
Play new messages only
1. Press and hold until you hear “You have ‘n’ new
messages.”
Your new messages will be played.
Play
Play
S
t
o
p
S
k
i
p
S
k
i
p
S
t
o
p
S
k
i
p
S
k
i
p
S
t
o
p
S
k
i
p
S
k
i
p
34 Using the answering machine
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Messages
Flashes when there are answering
machine messages.
To scroll through days / hours /
minutes rapidly, press and hold
or . After the desired
setting is announced,
release
the or and press
to confirm.
S
t
o
p
S
k
i
p
S
k
i
p
S
k
i
p
S
k
i
p
During playback:
Pause/resume playback.
Once repeats the current message,
twice plays
the previous message.
Once plays the next message,
twice plays the
message after that.
Deletes the current message and you hear
“Message deleted”.
Stops playback, machine goes back to
Answer On.
At the end of playback:
The machine announces “End of messages. To delete all
messages, press delete”
. The machine gives you 8
seconds during which you can press:
to delete
all messages; or
to cancel message deletion. This will also restore
any messages you have selected individually for
deleting. Any messages not deleted are saved.
You will hear a beep to signal when 8 seconds
have elapsed.
S
t
o
p
Del
S
t
o
p
Del
S
k
i
p
S
k
i
p
Play
35Using the answering machine
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Cancel operation
Press to end any operation at
any time.
Loudspeaker volume
You can adjust the base loudspeaker
volume at any time. In standby,
you hear a beep which gets louder
or softer. A double beep signifies
the highest or lowest setting.
Use the and buttons.
V
o
l
V
o
l
S
t
o
p
Outgoing messages
The outgoing message (OGM) is the greeting a caller
hears when the answering machine picks up their call.
Your BT Freelance XA 5000 gives you a choice of two
pre-recorded outgoing messages, one for Answer and
Record and one for Answer Only.
Answer and Record
Callers hear the announcement and are able to leave a
message for you. The pre-recorded message is
“Hello,
your call cannot be taken at the moment, so please leave
your message after the tone.”
Answer only
Callers hear an announcement but cannot leave a message.
The pre-recorded message is
“Hello, your call cannot be
taken at the moment, and you cannot leave a message, so
please call later.”
Select and play outgoing message
1. Press and hold until you hear “Please select outgoing
message.”
2. For Answer and Record, press or for Answer Only
press . The selected message is played.
S
k
i
p
S
k
i
p
36 Using the answering machine
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The answering machine is pre-set
to Answer and Record mode.
If you only want to hear the
current message just press the
button.
O
G
M
Personalise your OGM
To record your own outgoing
message, see ‘Record your own
outgoing message’, see page 37.
Record your own outgoing message(s)
1. At the base, press and hold until you hear “Please
select outgoing message.”
2. Press and keep holding to select Answer and
Record
or press and keep holding for Answer Only,
until you hear
“Please speak after the tone. To end
recording release the button.”
3. After the beep, record your message. Release the button
to end recording. Your new outgoing message is played
back.
Delete your outgoing message(s)
1. At the base, press and hold until you hear “Please
select outgoing message.”
2. Press to select Answer and Record or press
for
Answer Only. The selected message is played.
3. Press . The machine will revert to and play the prerecorded version of the outgoing message you deleted.
Del
S
k
i
p
S
k
i
p
S
k
i
p
S
k
i
p
37Using the answering machine
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
You can only delete your own
recorded outgoing message.
Your own outgoing message can
be up to 3 minutes long.
Please ensure you speak into the
microphone on the base.
Answer delay
Answer delay is the number of times your BT Freelance
XA 5000 rings before the answering machine picks up
the call and starts playing the outgoing message.
You can choose between 2– 9 rings, or Time Saver.
The default setting is Time Saver.
Adjust answer delay
1. Press . The machine announces “Calls will be
answered after X rings.”
2. Press and hold . The machine announces the
settings in turn.
Release the button when you hear the
answer delay you want. The new setting is announced.
Change the security PIN
Your 3-digit PIN lets you access your answering machine
from another phone. It should be changed from the
original setting of
000.
1. Press on the base. The current PIN is announced.
2. Press
and hold . The machine announces “Security
code setting”
and then “First digit.”
Del
Del
S
k
i
p
S
k
i
p
38 Using the answering machine
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
What is Time Saver?
Time Saver can save you the cost
of call when you want to ring in to
find out if you have new messages.
(See ‘Remote access’, page 42).
If you have new messages, your
answering machine answers after
2 rings. If you do not have new
messages, it answers after 6 rings.
This gives you a chance to hang up
before the line is connected.
IMPORTANT
You should change the security PIN
from the original setting of 00 0 .
3. Press or to change the first digit, then press
to confirm. You then hear
“Second digit”. Repeat this
step to set and confirm the second and third digits.
4. Press to confirm. Your machine announces
“Your
security code is…”
.
Record a memo
You can record a message at the base which can be
listened to and deleted just like any received message.
1. Press
and hold until you hear “Please speak after
the tone.”
2. Release to end recording.
Memory full
When the recording memory has been used up or a
maximum of 59 messages have been received, no more
messages can be taken. The machine will switch to
Answer Only mode and play the message
“Hello your call
cannot be taken at the moment and you cannot leave a
message, so please call later.”
You must delete existing messages before new ones can
be taken.
S
k
i
p
S
k
i
p
Del
Del
S
k
i
p
S
k
i
p
39Using the answering machine
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
When the answering machine
memory is full the message light
on the base will flash steadily every
half a second.
Please ensure you speak into the
microphone on the base.
Memory full during a call
When there is approximately 30 seconds of recording
memory left, the caller will hear
“Please complete your call
within 30 seconds.”
If the memory runs out or the maximum message length
of 3 minutes is reached while a caller is leaving a
message, they will hear
“Thank you for calling” before
the call is ended.
Call screening
When the answering machine is switched on, you can
use the loudspeaker to listen to callers leaving their
messages.
1. Press to interrupt and speak to the caller.
Any message they have already recorded will be kept.
Power failure
If the mains power is lost, your answering machine will
keep many personalised settings when it is switched on.
40 Using the answering machine
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Loudspeaker volume
Use the and buttons.
V
o
l
V
o
l
The settings after a power failure will be:
Outgoing message . . . . . . . . . As last set by you
Answer Delay . . . . . . . . . . . . . . . As last set by you
On/Off . . . . . . . . . . . . . . . . . . . . . . As last set by you
Message indicator . . . . . . . . . . Flashing, if any messages
have been recorded
Messages . . . . . . . . . . . . . . . . . . . Saved
Volume . . . . . . . . . . . . . . . . . . . . . Level 5
PIN. . . . . . . . . . . . . . . . . . . . . . . . . . As last set by you or 000
default
Day/time. . . . . . . . . . . . . . . . . . . . 12:01 PM Saturday
41Using the answering machine
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Remote access
You can operate your answering machine from any
modern Touchtone
®
phone by calling your BT Freelance
XA 5000 and entering a 3-digit security PIN.
Using a PIN code prevents other people from accessing
your machine without permission.
Switch on your answering machine from
another phone
If you forget to switch on your answering machine, you
can do it from another phone.
1. Dial your phone number and let it ring. After 20 rings,
your answering machine will switch on.
42
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The default PIN code is 000.
Operating your answering machine from another phone
1. Dial your number. When you hear the outgoing
message, press .
2. The machine announces
“Please enter your security code”,
use the phone’s keypad to enter your 3-digit PIN. The
machine announces
“You have ‘x’ new messages” and
they are played.
3. Using the phone’s keypad you can replay, pause, skip or
delete messages and adjust settings.
To hear the menu options.
To play/pause/restart your messages.
To play new messages only.
Once to repeat the current message;
Twice to skip back to previous messages.
To delete the current message.
Once to skip to the next message;
Twice to skip to the message after.
To switch the answering machine on or off.
To play the outgoing message menu, see
‘Outgoing message menu’ on the following page.
43Remote access
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
If you make a mistake when
entering your PIN you will hear
“Incorrect security code, please enter
your security code.” and enter the
correct PIN. The default PIN code
is 000.
If you make a mistake again, you
will hear
“Thank you for calling.”
and the machine will hang up.
If you leave the machine on pause
for over I minute it will announce
“Thank you for calling.” and hang up.
To set a new security PIN. Follow the voice prompts.
To set the day and time. Follow the voice prompts
when you are asked to
“Enter the Day and Time
after the tone”.
Enter the day: 1= Sunday to 7 = Saturday.
Enter hours then minutes using the 24-hour clock,
e.g.
1340 for 1:40pm.Then press .
To delete all messages, press when prompted
at the end of playback.
4. Hang up the phone to end remote access.
Outgoing message menu
You can record an outgoing message (OGM) and set the
message type from another telephone.
1. During message playback, press . The machine
announces
“Outgoing message menu:” which is:
To play OGM.
To record Answer and Record OGM.
To record Answer Only OGM.
To select Answer and Record OGM.
To select Answer Only OGM.
44 Remote access
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
To hear OGM menu again.
To hear main menu again.
2. When you have selected the option you want, follow the
simple voice prompts.
45Remote access
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Using additional handsets
If you purchase a new handset to use with your
BT Freelance XA 5000 it will have to be registered to the
base. You will need to do this before you can use it.
If you have purchased a BT Freelance XA 5000 multiple
pack each additional handset will come pre-registered to
the base.
With additional handsets, you can make internal calls,
page handsets and transfer external calls between your
handsets.
Registering a new GAP compatible handset to your
BT Freelance XA 5000 base
At the new handset:
1. Follow the new handset’s user guide to set the handset
in registration mode.
At the BT Freelance XA 5000 base:
1. Press
and hold the base button for at least 10
seconds, until you hear the validation tone (two beeps),
then
release the button.
46
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
IMPORTANT
You must choose a handset that is
GAP compatible to use with your
BT Freelance XA 5000.
If the handset does not locate the
base, the handset will return to the
previous menu. Try to register
again by using a different available
base number. Ensure that you are
in close vicinity of the base.
Internal calls
You can make internal calls between two BT Freelance
XA 5000 handsets.
1. Press .
2. Enter the other handset number using the keypad ( ,
, or ). The other handset will ring and
show the calling handset's number.
If there is no response, press to end the call at your
handset.
Receiving internal calls
1. When the handset rings, press to answer.
2. Press again to end the call.
Paging
You can alert handset users that they are wanted or
locate a missing handset. Paging calls cannot be
answered by a handset.
1. Press on the base. The handset(s) and base will ring
for 30 seconds.
2. Press any button on the handset, or press
again
on the base to stop the paging ring.
47Using additional handsets
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
The icon is displayed on both
handsets during an internal call.
Transferring calls
You can transfer an external call to another handset.
During an external call:
1. Press . Your caller is put on hold and the other
handset will ring. Press and the number of the
handset you want to transfer the call to. Your caller is put
on hold and the other handset will ring.
2. When the handset answers, press to transfer
the call.
If the other handset does not answer, press to talk
to the caller again.
48 Using additional handsets
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
If, after 1 minute 45 seconds, the
other handset has not answered,
you will be automatically
re-connected to the caller.
Using additional bases
Your BT Freelance XA 5000 handset can be registered to
up to 4 other bases.
Registering your BT Freelance XA 5000 handset to
another base
On the base:
1. Press
and hold to put the base into registration mode.
The base beeps and the In use light flashes while the
handset is being registered.
On the handset:
2. Press , scroll to
REGISTER
and press .
3. Scroll to
REG BASE
and press .
BASE 1 2 3 4
will be displayed. The base that you are
currently registered to will flash.
4. Enter the number of the base you want to register to.
SEARCH1
is displayed (where 1 is the base number you are
searching for).
When the base is located, you will hear a confirmation
tone and
PIN?
will be displayed.
5. Enter the base PIN code and press .
You will hear a tone to confirm you have entered the
correct code and the handset returns to idle mode.
49
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
IMPORTANT
You can only register your BT
Freelance XA 5000 handset to
another base if it is GAP
compatible.
You will not be able to register
your BT Freelance XA 5000
handset to a BT Studio or BT
Studio 500 base as these products
are not GAP compatible.
The default PIN code is 0000.
Once registered you will hear a confirmation tone and
the next available handset number is allocated and
shown in the display.
Selecting a base to use
If your handset has been registered to more than one
base you can select which one it uses.
1. Press , scroll to
REGISTER
and press .
3. Scroll to
SELECT BASE
and press .
4. All bases that your handset is registered to will be
displayed, e.g.
BASE 1 2 3 4
The base that you are currently registered to will flash.
5. Enter the number of the base you want to use.
Or
Press or to select
AUTO
.
When the handset locates the selected base you will hear
a confirmation tone.
50 Using additional bases
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
If registration is unsuccessful, after
1 minute, the handset will display
the list of registered bases and you
can try again or select another
base to use.
If you are in an environment
where there is a lot of electrical
interference you may experience
difficulty registering to a base.
If
AUTO is selected the handset
will automatically link to another
base with a strong signal, if the
signal it is currently receiving from
its present base becomes very
poor.
Help
Many common problems are caused by the telephone
and power cables being incorrectly connected, not
connected at all, or the power being turned off.
Please check that your BT Freelance XA 5000 has been
correctly set up, see page 6, before ringing the BT
Freelance XA 5000 Helpline.
No display
The batteries may be flat or dead. Recharge or replace
the batteries, see
page 7.
No dial tone
Is the telephone line cord plugged into the telephone
wall socket?
Check that the base station is connected to the mains
power and switched on.
You cannot link up with the base station
Is the icon flashing in the display? You may be out of
range of the base? Move closer to the base.
The mains power cable may not be connected at the
base or switched on.
The batteries could be low or flat. Recharge or replace
the batteries.
51
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
BT Freelance Helpline
0870 605 8047
Call the dedicated BT Freelance
Helpline:
• if you are having difficulties
using your BT Freelance XA 5000
• if you need replacement
batteries or mains power lead
Lines are open 9am – 5.30pm,
Monday to Friday. 9.30am –
2.30pm, Saturdays.
No ring on the handset
Check that the base station is plugged into the phone
socket and that the mains power is switched on.
The ringer volume may be set too low for you or it may
be switched off. See
page 15 to adjust the volume.
Buzzing noise on my radio, TV, PC or hearing aid
Sometimes your BT Freelance XA 5000 can interfere with
other electrical equipment if it is placed too close. It is
recommended that you place your BT Freelance XA 5000
at least one metre away from such appliances to avoid
any risk of interference.
The handset charger is not working
Check that the power adaptor is properly plugged into
the charger.
Make sure your handset has slotted correctly into the charger.
Check the batteries are fitted correctly into the handset.
Check the base is plugged in to a working mains power
socket and that the power is switched on.
Caller’s number is not displayed even though you
have subscribed to Caller Display service
The number has been withheld by the caller, is unavailable
or is an international call,
see page 21.
52 Help
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
General information
53
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
IMPORTANT
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for
access to emergency services.
Safety
• Only use the power supply included with the
product. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone. The item code for the base mains power
supply is 005391. If you have purchased a BT
Freelance XA 5000 multiple pack, the item code for
the charger mains power supply is 021299.
• For the handset use only approved Nickel Metal
Hydride (NiMH) rechargeable batteries. Never
use other batteries or conventional alkaline
batteries. They could lead to a short circuit or
destroy the battery casing.
• Recommended batteries should have a power rating
of 550mAh 1.2V. Batteries are available from the
BT Freelance XA 5000 Helpline 0870 605 8047.
• Radio signals transmitted between the handset
and base may cause interference to hearing aids.
• It is recommended that advice from a qualified
medical expert be sought before using this
product in the vicinity of emergency/intensive
care medical equipment.
• It is recommended that if you have a pacemaker
fitted you check with a medical expert before
using this product.
• Your product may interfere with other electrical
equipment, eg. TV and radio sets, and computers
if placed too close. It is recommended that you
place your product at least 1 metre away from such
appliances to minimise any risk of interference.
• Never dispose of batteries in a fire. There is a
serious risk of explosion and/or the release of
highly toxic chemicals.
Cleaning
Simply clean the handset and base with a damp
(not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static
shock.
Environmental
• Do not expose to direct sunlight.
• The product may heat up when the batteries are
being recharged. This is normal. However, we
recommend that you do not place the product on
antique/veneered wood to avoid damage.
• Do not stand your product on carpets or other
surfaces which generate fibres, or place it in
locations preventing the free flow of air over its
surfaces.
• Do not submerge any part of your product in
water and do not use it in damp conditions, such
as bathrooms.
• Do not expose your product to fire, explosive or
other hazardous conditions.
54 General information
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
• There is a slight chance that your phone could be
damaged by an electrical storm. We recommend
that you unplug the power adaptor and
telephone line cord from the base for the
duration of the storm.
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
recovery and recycling techniques to minimise the
impact on the environment, treat any hazardous
substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please
remove any batteries and dispose of them and
the product as per your local authority’s recycling
processes. For more information please contact
your local authority or the retailer where the
product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not
mixed with other commercial waste for disposal.
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to
calculate the number of items which may be
connected to any other telephone line. Your BT
Freelance XA 5000 has a REN of 1. A total REN
of 4 is allowed. If the total REN of 4 is exceeded,
the telephone may not ring.
Only use the approved base mains power supply,
item code 005391.
Only use the approved charger mains power
supply (BT Freelance XA 5000 multiple packs
only), item code 021299.
Only use approved AAA NiMH rechargeable
batteries.
Switchboard compatibility
This product is intended for use within the UK for
connection to public telephone network and
compatible switchboards, which support tone
dialling and timed break recall. If in doubt please
consult your network service provider.
Switchboard external line access code
You may need to enter an access code (e.g. 9) in
order to get an outside line. So that the
switchboard has time to pick up an outside line,
you may also need to add a Pause after the
access code. A Pause lasts 3 seconds.
To insert a pause:
1. Begin storing a number and press where a
pause is needed. P is shown in the display.
Recall
The button is used when connected to certain
switchboards, e.g. to transfer calls, and for some
BT Calling Features or those services available via
your network provider.
Dialling mode
Your BT Freelance XA 5000 is set to tone dialling.
If required you can switch it to pulse dialling.
1. Press , scroll to
SETUP
and press .
2. Scroll to
DIAL MODE
and press .
3. Press or to select either
TONE
or
PULSE
then press .
4. Press twice to return to the idle screen.
Temporary change to dialling mode
If you have set your BT Freelance XA 5000 to
Pulse dialling, you can temporarily switch to Tone
dialling during a call.
1. Press , then press , then dial the number as
normal.
Your BT Freelance XA 5000 will switch to Tone
dialling only for the duration of this call.
Alternatively, you can store a phonebook number
so that it will temporarily switch to Tone dialling
each time it is dialled.
2. Press and hold before you store the number in
the phonebook. d is displayed.
R&TTE Directive
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive (1999/5/EC).
In demonstration with the Essential Requirement
for efficient use of the radio spectrum, the
product complies with EN301 406.
Hereby, Suncorp Technologies, declares that this
BT Freelance XA 5000 is in compliance with the
essential requirements and other relevant
provisions of Directive 1999/5/EC.
The Declaration of Conformance for the BT
Freelance XA 5000 is published on the website:
http://www.suncorptech.com/bt
55General information
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
Guarantee
Your BT Freelance XA 5000 is guaranteed for a
period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its
agent’s discretion the option to replace the BT
Freelance XA 5000, or any component thereof,
(other than batteries), which is identified as faulty
or below standard, or as a result of inferior
workmanship or materials. Products over 28 days
old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other than
through approved agents.
• This guarantee does not affect your statutory
rights.
Within the 12 month guarantee period:
If you experience difficulty using the product,
prior to returning it, please read the ‘Help’
section beginning on
page 51, or contact the
BT Freelance Helpline on 0870 605 8047,
9am–5.30pm, Monday to Friday and
9.30am–2.30pm on Saturdays.
In the unlikely event of a defect occurring, please
follow the Helpline’s instructions for replacement
or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you
contact BT’s approved repair agent, Helpdesk
Solutions on 08702 405 029 or a local qualified
repairer.
Returning your product
If the Helpline is unable to remedy your problem
they will ask you to return the product. Where
possible, pack the product in its original
packaging. Please remember to include all parts,
including the line cords, power supply units and
the original batteries. Please not that we cannot
take responsibility for goods damaged in transit.
Please obtain and keep proof of posting from the
Post Office or other carrier.
56 General information
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
Enter your base PIN here:
[ / / / ]
(See page 30 for more information)
57General information
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
If you experience any problems, please call the Helpline on 0870 605 8047
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
Offices worldwide
The telecommunications services described in this publication are
subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2005.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Freelance XA 5000 (10/05) 1.1
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
Visit us at www.bt.com
Loading...