BT FREELANCE 501 User Manual
User Guide
BT FREELANCE 501
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
This User Guide provides you with all the
information you need to get the most from
your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
Need help?
If you have any problems setting up or using your
BT Freelance 501, contact the Helpdesk on 0870 605 8047
or email
bt.helpdesk@suncorptech.com. Alternatively, you
may find the answer in ‘Help’ at the back of this guide.
Got everything?
•
BT Freelance 501 handset
•
BT Freelance 501 base
•
2 x AAA NiMH rechargeable
batteries
•
Mains power adaptor
(item code 032763)
•
Telephone line cord
If you have purchased a
BT Freelance 501 multiple
pack you will also have the
following for each handset:
•
BT Freelance 501
additional handset
•
BT Freelance 501 charger
•
2 x AAA NiMH rechargeable
batteries
•
Mains power adaptor for
charger (item code 032765)
IMPORTANT This equipment is not designed for making emergency telephone
calls when the power fails. Alternative arrangements should be made for access
to emergency services.
In this guide
Getting started
Setting up the base/handset. . 4
BT Freelance 501 multiple
pack owners only . . . . . . . . . 6
Getting to know your phone
Handset buttons . . . . . . . . . 8
Base buttons and LEDs . . . . 10
Using the phone
Switching the handset on/off. . 12
Make an external call . . . . . . 12
Preparatory dialling . . . . . . . 12
End a call . . . . . . . . . . . . . . . 12
Receiving calls . . . . . . . . . . . 12
Earpiece volume. . . . . . . . . . 13
Secrecy . . . . . . . . . . . . . . . . 13
Key lock on/off . . . . . . . . . . . 13
Redial . . . . . . . . . . . . . . . . . 14
Direct access memory . . . . . 15
Using the phonebook
Store a phonebook number . 16
Dial a phonebook number . . 17
Delete a phonebook number . 17
Caller Display and the calls list
View/dial a calls list number. . 18
Delete calls list numbers . . . 19
Copy a calls list number
to the phonebook. . . . . . . . . 19
Call Waiting . . . . . . . . . . . . . 20
Speak to a second caller. . . . 20
Phone settings . . . . . . . . . . 21
Using the answering machine
Switch on/off . . . . . . . . . . . . 23
Listening to your messages
via the base . . . . . . . . . . . . . 24
Listening to your messages
via the handset . . . . . . . . . . 25
Outgoing messages . . . . . . . 26
Answer delay . . . . . . . . . . . . 28
Message alert beeps. . . . . . . 29
Remote access. . . . . . . . . . . 29
Using additional handsets
Registering handsets . . . . . . 31
Internal calls. . . . . . . . . . . . . 32
Paging . . . . . . . . . . . . . . . . . 33
Transferring calls . . . . . . . . . 33
3-Way conference call . . . . . 34
Help . . . . . . . . . . . . . . . . . . 35
General information
Safety . . . . . . . . . . . . . . . . . 36
Guarantee . . . . . . . . . . . . . . 37
Technical information . . . . . 38
3
If you have purchased a BT Freelance
501 multiple pack please follow
instructions A and B.
A Location
You need to place your BT Freelance
501 close enough to a mains power
and telephone wall socket so that the
cables will reach.
Make sure it is at least 1 metre away
from other electrical appliances to
avoid interference. Do not place your
BT Freelance 501 in the bathroom or
other humid areas.
Setting up the base and handset
1. At the base: Plug the power adaptor
and telephone cable into the relevant
sockets on the underside of the base.
Getting started
4
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Handset range
The strength of the
handset signal depends
on where you position the
base. The BT Freelance
501 has a range of up to
300 metres outdoors
when there is a clear line
of sight between the base
and the handset. When
there is no clear line of
sight between the base
and the handset, eg.
base indoors and
handset either indoors or
outdoors, the range
could be reduced to up
to 50 metres. Thick
stone walls can severely
affect the range.
Signal strength
The icon on your
handset indicates when
you are in range.
When it flashes, you are
out of range. When you
move out of range of the
base, you will hear the
out of range tone. This
tone is repeated until
you move back into
range. If you do not
move back into range
the call may be
disconnected.
Power
cable
Telephone
cable
5
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Getting started
2. Plug the power adaptor into the mains
wall socket and switch the power on.
When connected correctly, you will
hear a confirmation tone and the green
Power/In Use light will come on.
Your BT Freelance 501 answering
machine will announce the current
answer setting and outgoing message
“Answer On. Hello your call cannot be
taken at the moment, please leave your
message after the tone”.
3. At the handset: Place the battery ribbon
in the base of the battery compartment.
Insert the 2 x AAA rechargeable
batteries supplied observing the polarity
(+ and –) markings. Then slide the
battery compartment cover into place.
The icon and
-----------
will flash in
the display while the handset searches
for the base.
When the handset links with the base,
the display will go into standby mode:
IMPORTANT
The base station must
be plugged into the
mains power socket at
all times.
Do not connect the
telephone line at the
telephone wall socket
until the handset is fully
charged.
EXT
INT
Handset
number
Time
Battery symbols
– Battery fully
charged
– Battery half
charged
– Battery low
Battery low warning
If the battery charge
becomes low during a
call you will hear a
warning beep every
minute to alert you.If the
battery runs out, your
call will be disconnected.
You will need to recharge
the handset before using
it again.
For more information,
see ‘Battery performance’
on the next page.
6
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Getting started
4. Place the handset in the base to
charge, the red charging light on the
base comes on, you hear a beep tone
and the icon begins scrolling in
the handset display.
You should charge the handset for at
least 24 hours on first charge.
5. Once fully charged, plug the telephone
line cord into the telephone wall socket.
B BT Freelance 501 multiple pack
owners only
For each additional handset:
You need to place your BT Freelance 501
charger close enough to a mains power
socket so that the cable will reach.
1. Plug the power adaptor cable into the
underside of the charger.
2. Plug the power adaptor into the mains
wall socket and switch the power on.
3. Place the battery ribbon in the base of
the battery compartment. Insert the 2
x AAA rechargeable batteries supplied
observing the polarity (+ and -)
markings. Then slide the battery
compartment cover into place.
Battery performance
To keep your batteries in
the best condition, leave
the handset off the base
for a few hours at a time.
Running the batteries
right down at least once
a week will help them
last as long as possible.
The charge capacity of
rechargeable batteries
will reduce with time as
they wear out, giving the
handset less talk/standby
time. Eventually they will
need to be replaced.
New batteries are
available from the BT
Freelance 501 Helpline
on 0870 605 8047.
After charging your
handset for the first time,
subsequent charging
time is about 6–8 hours
a day. Batteries and
handset may become
warm during charging,
this is normal.
Talk/Standby time
In ideal conditions, the
handset batteries should
give up to 10 hours talk
time or up to 250 hours
standby on a single
charge. Note that new
batteries do not reach
full capacity until they
have been in normal use
for several days.
7
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Getting started
4. Place the handset in the charger and
charge the handset for at least 24
hours. The red Charging light on the
charger comes on and the icon
begins to scroll.
Set the day and time
To set the day and time so that the
correct day and time is added to
received answering machine messages,
see ‘Phone Settings’, on page 21.
If you subscribe to a Caller Display
service, the first call received by your
product will set the date and time but
you will need to set the day yourself.
Your BT Freelance 501 is ready
for use
BT Freelance 501
Additional handset
Your BT Freelance 501
handsets are the same,
so instructions
throughout this guide
apply to both.
Handset numbers
Once registered with the
base, each handset will
display its handset
number, 1, 2, 3, 4 and 5
respectively.
Getting to know your phone
8
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Handset buttons
7
6
@
!
5
4 9
3
0
2 8
1
PauseClear
Store
RedialSecrecy
Calls
D
E
A
1
4
7
B
2
G
H
I
J
K
5
P
Q
R
T
S
U
8
F
C
3
M
N
O
L
6
W
X
Y
Z
V
9
0
R
Int
Tam
9
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
1 Clear/Secrecy
During a call, press to stop your caller
hearing you, page 13.
Use to delete characters.
Use to delete Calls list and Redial list
entries, pages 19 and 14.
2 Store
In standby mode, press and hold to
enter programming mode.
In programming mode, press to
confirm a setting.
3 Scroll Up
During a call, press to raise the
earpiece volume, page 13.
While the phone is ringing, press to
raise the ringer volume.
In programming mode, press to scroll
up through display options.
4 Talk
Press to make or receive a call, page 12.
5 1, 2 and 3
In standby mode, press and hold to dial
the direct access numbers, page 15.
6 ✱/Dial mode
In talk mode, press to temporarily
switch from pulse to tone dialling.
7 R (Recall)/Int
In talk mode, use for Recall.
Used when connected to a
switchboard/PBX (page 39) and for
Call Waiting, page 20.
In standby mode, press and hold to
make an internal call, page 32.
Or to transfer a call to an additional
BT Freelance 501 handset, page 33.
8 Pause/Redial
In standby mode, press to enter the
redial list, page 14.
In talk or programming mode, press to
enter a pause in a number, page 39.
9 End Call/Power On/Off/ Cancel
Press to end a call, page 12.
In standby mode, press and hold to
switch the handset power on/off,
page 12.
In programming mode, press to exit
and return to standby.
0 Calls list / Scroll Down
In standby mode, press to access
the Calls list, page 18.
During a call, press to lower the
earpiece volume, page 13.
While the phone is ringing, press to
lower the ringer volume.
In programming mode, press to scroll
down through display options.
! #/Keypad lock
In standby mode, press and hold to
switch key lock on, page 13.
Press any button then # within
3 seconds to switch key lock off,
page 13.
@ Tam
Use to access the answering
machine menu.
10
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Getting to know your phone
Base buttons and LEDs
7
6
5
4
3
2
1
£$
!
9
0
8
@
Answer
On/Off
OGM
Find
Volume
Volume
Sk
i
p
S
t
o
p
Sk
i
p
BT Freelance 501
Messages
Del
y
a
l
P
11
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Getting to know your phone
1 Answer On/Off
Switches the answering machine
on/off, page 23.
2 OGM (Outgoing Message)
In standby mode, press to check OGM,
page 27.
In standby mode, press and hold to
select and record an OGM, page 27.
3 Stop
During playback, press to stop
playback and recording.
In standby mode, press and release to
check day and time setting.
4 < Skip
During playback, press once to replay
current message, press repeatedly to
skip back to play previous messages,
page 24.
In standby mode, press and release to
check message alert setting, page 29.
In standby mode, press and hold to
change message alert setting, page 29.
5 Skip>
During playback, press to play next
message, page 24.
In standby mode, press and release to
check answer delay setting, page 28.
In standby mode, press and hold to
change answer delay setting, page 28.
6 Del
During playback, press to delete
current message, page 24.
In standby mode, press and release to
check security code setting, page 30.
7 Find handset/Page
Press to page handset(s), page 33.
Also used when registering handsets,
page 31 and 32.
8 Volume +
Increase the loudspeaker volume,
page 25.
9 Volume -
Decrease the loudspeaker volume,
page 25.
0 Play/Pause
In standby mode, press and release
to play back new messages.
In standby mode, press and hold
to play back all messages.
During playback, press to pause play.
Press again to resume playback.
Press to play back messages, page 24.
! Power/In Use indicator
On (steady) = Power on.
Flashes = When receiving an incoming
call; when a call is in progress.
@ Base microphone
When recording an OGM speak clearly
close to the microphone, page 27.
£ Charging indicator
On = Handset charging
$ Answer On/Off / Messages indicator
On (steady) = In standby, when set to
Answer On and no new messages have
been recorded; when a message or
OGM is playing; during remote access.
Flashes = In standby, when set to
Answer On and new messages have
been recorded; when recording an
OGM or incoming message; when
recording memory is full.
Off = In standby, when set to
Answer Off.
Using the phone
12
Call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Switching the handset power on/off
1. Press and hold the button.
Make an external call
1. Press , listen for the dial tone then
dial the number. The display shows the
icon.
Preparatory dialling
1. Enter the number first. If you make a
mistake, press .
2. Press to dial.
End a call
1. Press or place the handset back on
the base.
Receiving calls
When you receive an incoming call, the
base and handset will ring, and the In
Use light on the base will flash. In the
handset display the and icons
flash and
—————
is displayed.
1. Press to answer the call or, if the
handset is on the base, simply lift it
and speak.
After a few seconds, the call timer is
displayed, showing the length of the call.
When you make a call,
the In Use light on the
base flashes.
Dialling numbers
quickly
Numbers can also
be dialled using the
phonebook (page 17),
and from the calls list
(page 18).
You can enter a number
up to 32 digits long,
however only 12 digits
can be displayed. If the
number is longer than
12 digits, the symbol
will be displayed to
denote more digits.
To enter a pause in a
number, press
where required, a
P
will be displayed.
Caller Display
If you have subscribed
to your network’s Caller
Display service, the
caller’s number will flash
alternately with the day
and time in the display,
see page 18.
Pause
Redial
EXT
INT
Clear
Secrecy
EXT
INT
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