BT FREELANCE 102 User Manual

User Guide

BT FREELANCE 102

Welcome…

to your BT Freelance 102
digital cordless telephone

Digital call clarity with up to 300m range outdoors and

•

up to 50m indoors (in ideal conditions).

Memory – lets you store up to 10 numbers for quick and

•

easy dialling.

Caller Display - lets you see who’s calling and your phone

•

stores details of the last 10 callers in a Calls list.

Whilst on a call use the secrecy feature to talk to

•

someone in the same room without your caller
hearing you.

Redial list – stores the last 10 numbers called for

•

easy redialling.

1 Requires subscription to a Caller Display service.

A quarterly fee may be payable.

1

This User Guide provides you with all
the information you need to get the
most from your phone.

Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.

Need help?

If you have any problems setting up or using your BT
Freelance 102, contact the Helpline on 0870 240 3962 or
email [e-mail]

Hearing aid?

Please note that the BT Freelance 102 works by sending
radio signals between the base and handset. These signals
may interfere with some hearing aids, causing
a humming noise.

Got everything?

BT Freelance 102 handset

•

with belt clip

BT Freelance 102 base

•

2 x NiMH AAA rechargeable

•

batteries (already fitted)

Battery compartment cover

•

(already fitted)

Mains power adaptor

•

Telephone line cord

•

You will also have the
following for each additional
handset:

BT Freelance 102 handset with

•

belt clip

BT Freelance 102 charger

•

2 x NiMH AAA rechargeable

•

batteries (already fitted)

Battery compartment

•

Mains power adaptor

•

(for the charger)

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

4

In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . .6

Setting up . . . . . . . . . . . . . . . . . . . . . .6

Setting up the charger . . . . . . . . . . . . .8

Getting to know your phone

Handset . . . . . . . . . . . . . . . . . . . . . . .9

Handset display icons . . . . . . . . . . . . .10

Base . . . . . . . . . . . . . . . . . . . . . . . . . .11

Charger . . . . . . . . . . . . . . . . . . . . . . . .11

Using the phone

Make a call . . . . . . . . . . . . . . . . . . . . .12

Preparatory dialling . . . . . . . . . . . . . . .12

End a call . . . . . . . . . . . . . . . . . . . . . .12

Receiving calls . . . . . . . . . . . . . . . . . . .12

Secrecy . . . . . . . . . . . . . . . . . . . . . . . .13

Redial . . . . . . . . . . . . . . . . . . . . . . . . .13

Voicemail . . . . . . . . . . . . . . . . . . . . . .14

Keypad lock . . . . . . . . . . . . . . . . . . . . .14

Ringer volume on/off . . . . . . . . . . . . . .15

Find the handset(s) . . . . . . . . . . . . . . .15

Making internal calls . . . . . . . . . . . . . .15

Receiving internal calls . . . . . . . . . . . .16

Transferring calls . . . . . . . . . . . . . . . . .16

Memory

Store a memory number . . . . . . . . . . .17

Dial a memory number . . . . . . . . . . . .17

Delete a memory number . . . . . . . . . .18

Delete all memory numbers . . . . . . . . .18

Phone settings

Ringer melody . . . . . . . . . . . . . . . . . . .19

Ringer volume . . . . . . . . . . . . . . . . . . .19

Earpiece volume . . . . . . . . . . . . . . . . .20

Key beeps . . . . . . . . . . . . . . . . . . . . . .21

CallMe . . . . . . . . . . . . . . . . . . . . . . . . .21

Store a CallMe number . . . . . . . . . . . .22

Switch CallMe off . . . . . . . . . . . . . . . . .22

Change PIN code . . . . . . . . . . . . . . . . .22

Dial mode . . . . . . . . . . . . . . . . . . . . . .23

Recall time . . . . . . . . . . . . . . . . . . . . .23

Restore default settings . . . . . . . . . . . .24

Caller Display and the Calls list

Caller Display . . . . . . . . . . . . . . . . . . .25

Calls list . . . . . . . . . . . . . . . . . . . . . . .25

View/dial a number . . . . . . . . . . . . . . .25

Delete a number . . . . . . . . . . . . . . . . .26

Delete the entire Calls list . . . . . . . . . .26

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Help . . . . . . . . . . . . . . . . . . . . . . . . . .27

General information

Safety information . . . . . . . . . . . . . . . .30

Cleaning . . . . . . . . . . . . . . . . . . . . . . .30

Environmental . . . . . . . . . . . . . . . . . . .30

Product disposal instructions . . . . . . . .31

Connecting to a switchboard . . . . . . . .31

Dialling mode . . . . . . . . . . . . . . . . . . .31

Recall (R) . . . . . . . . . . . . . . . . . . . . . . .31

Guarantee . . . . . . . . . . . . . . . . . . . . . .32

Technical information . . . . . . . . . . . . .33

How many telephones can you have? . .33

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .33

5In this guide

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

6

Getting started

WARNING

Do not place your BT Freelance
102 in the bathroom or other
humid areas.

Handset range

The BT Freelance 102 has a range
of 300 metres outdoors when there
is a clear line of sight between the
base and the handset. Any
obstruction between the base and
handset will reduce the range
significantly. With the base indoors
and handset either indoors or
outdoors, the range will normally
be up to 50 metres. Thick stone
walls can severely affect the range.

Signal strength

The symbol on your handset
display indicates when you are in
range. When the symbol flashes
the range is poor, if it is not
displayed you are out of range.
You should move closer to the base
if this happens to ensure the full
functionality of your phone.

IMPORTANT

Do not connect the telephone line
until at least one of the handsets is
fully charged.

The base station must be plugged
into the mains power at all times.

Location

You need to place your BT Freelance 102 base within 2
metres of a mains power and telephone socket so that
the cables will reach.

Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.

Your BT Freelance 102 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the power socket on the
back of the base. Plug the other end into the mains
socket and switch on.

Power adaptor cable

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Getting started

7

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the base to charge the batteries for
at least 16 hours.

The main handset is pre-registered to the base as –1–
(Handset 1). This is shown on the display. When the
handset is fully charged the display shows the
symbol.

4. After 16 hours, connect the telephone line cord to the
base and plug the other end into the wall socket.

Telephone line cord

Which socket?

Power socket

Telephone line socket

Talk/Standby time

Under ideal conditions, fully
charged handset batteries should
give about 10 hours talk time or
100 hours standby time on a single
charge.

Battery low warning

If the symbol is flashing, you
will need to recharge your handset
before using it.

Battery performance

To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).

New NiMH batteries do not reach
full capacity until they have been
in normal use for several days.
Running the batteries right down
at least once a week will help
them last as long as possible.
Fully discharged batteries will take
approximately 10hrs to recharge.

IMPORTANT

Only use the power supply and
telephone line cord supplied with
your BT Freelance 102 otherwise
the telephone may not work.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

8 Getting started

The charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time of
the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT
Freelance Helpline 0870 240

3962.

Batteries and handset may become
warm during charging. This is
normal.

Under no circumstances use non­rechargeable batteries. Only use
NiMH rechargeable batteries with
a capacity of 600mAh or higher.
Using inappropriate batteries will
invalidate your guarantee and may
damage the telephone.

Helpline

If you are having any difficulties
setting up or using your BT
Freelance 102, please call the
BT Freelance Helpline on
0870 240 3962 or email
[e-mail]

Setting up the charger

You need to place your BT Freelance 102 charger close
enough to a mains power socket so that the cable will reach.

1. Plug the power adaptor cable into the underside of the
charger, plug the other end into the mains wall socket
and switch the power on.

Power adaptor cable

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the charger and charge for at least
16 hours.

Your BT Freelance 102 Twin is now ready for use.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Getting to know your phone

Handset

9

Press to go back to previous

display. Press and hold to return

Used to delete digits and to

switch Secrecy on and off,

Press to access the memory

numbers, page 17.

Used when connected to a
switchboard/PBX page 23,

and to make internal calls or

to transfer calls, page 16.

Press and hold to dial your

voicemail service, page 14.

Press and hold to switch the

ringer on/off, page 15.

Press and hold to insert a pause

in a number. page 17.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Clear

to standby.

page 13.

Memory

Recall

Voicemail

Display

Calls

From standby, press to display
the calls list, page 25.

Redial

From standby, press to display
the redial list, page 13.

Talk

Press to make, receive and end
phone calls, page 12.

Prog

Used to access the main
menu and confirm settings.

Alphanumeric keypad

✱

0

#/Keypad lock

Press and hold to lock/unlock
the keypad, page 14.

10

Getting to know your phone

Handset display icons

These are the symbols you will see on your handset’s display.

Antenna

Steady when in range. Flashing when out of range
or handset is de-registered.

Handset

Steady when handset is in use.

Crossed bell

Ring volume off.

Mute

Secrecy on.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Key

Keypad lock on.

Envelope

When a call is received in the calls list

Battery

Battery empty

Battery half full

Battery full

Base

Charger

Getting to know your phone

Charging contacts

Find

Press to page/locate a handset,
see page 15.

Charging contacts

11

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

12

12

Using the phone

Call timer

Your handset automatically
displays the duration of every
external call. The call time will be
displayed briefly when the call has
ended.

Range Indicator

The icon on the display indicates
when you are in range of the base.

Searching

If
out of range and will need to move
closer to the base.

Press to delete an incorrect
digit.

If you have subscribed to a Caller
Display service, your caller’s
number will also be shown. If the
number is withheld, unavailable or
international the display will show

–––––

Internal calls

When you receive an internal call,
the calling handset number will be
shown on the handset display.

If two handsets are engaged on an
internal call and an external call is
received, beeps will be emitted at
both internal handsets. The internal
call has to be ended before the
external call can be answered.

is displayed, you are

.

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on
the display before you dial out. The display can only
show 11 digits at a time, if you enter a number with
more than 11 digits, ———will be displayed to the left of the
number to indicate more digits.

1. Enter the number first then press .

End a call

1. Press or place the handset back on the base.

Receiving calls

When you receive an incoming call, the telephone will
ring and the icon will flash. If the ringer is set to off,
the phone will not ring but you will hear one short beep
tone to alert you.

1. If the handset is not in the base/charger, press to
answer the call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Or

If the handset is on the base/charger, lift the handset to
answer the call.

Secrecy

During a call, you can talk to someone nearby without
your caller hearing.

1. Press . The display shows the symbol and your
caller cannot hear you.

2. Press again to return to your caller.

Redial

Your BT Freelance 102 stores the details of the last 10
calls made into a redial list. Stored redial numbers can be
up to 18 digits long.

1. Press repeatedly to scroll and display the number
you want.

2. Press to redial.

Using the phone

Only 11 digits of a number can be
displayed at any time. If the redial
number is longer than 11 digits,
the

==symbol will be displayed to

the left of the number to indicate
that there are hidden digits.

If you dial the same number on
more than one occasion, only the
most recent call details will be
stored, any previous occurrence
will be deleted.

13

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

14

Using the phone

The default voicemail service is
BT Answer 1571.

Press to delete an incorrect
digit.

When the keypad is locked incoming
calls can still be answered. Once the
call has ended, the keypad lock is
re-activated.

IMPORTANT

Emergency calls CANNOT be made
when the keypad lock is on.

Voicemail

Your BT Freelance 102 can dial your voicemail service
using a quickdial function.

To access voicemail

1. Press and hold . The voicemail number will be
displayed and automatically dialled.

To change the voicemail number

1. Press then .

2. Enter the PIN code (default: 0000) and press .

3. Use the keypad to enter the new voicemail number.

Keypad lock

You can lock the keypad to prevent accidentally dialling
numbers while carrying the handset around.

1. Press

and hold for 1.5 seconds until the icon is

displayed.

2. To unlock the keypad, press

and hold again.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Ringer volume on/off

1. Press and hold for 1.5 seconds to switch the ringer
on or off.

If you switch the ringer off, the icon will be displayed.

When you receive a call the handset will beep once
instead of ringing.

Find the handset(s)

You can alert handset users that they are wanted or
locate a missing handset.

1. Press on the base. The handset(s) ring.

2. Press on the base again or press on the
handset to stop the handset ring.

Making internal calls

You can make internal calls between handsets.

1. Press

and hold until

int

is displayed.

2. Use the keypad to enter the handset number you want to
call. The other handset will ring and display your handset
number to let the handset user know who is calling.

Using the phone

You cannot answer the ringing as
you would a call.

Stopping the ring at a handset
stops the ring at that handset only.

15

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

16

Using the phone

If two handsets are engaged on an
internal call and an external call is
received, beeps will be emitted at
both internal handsets. The
internal call has to be ended before
the external call can be answered.

If the other handset does not
answer, press and hold to
return to the external caller.

When the other handset answers hold your conversation
as normal.

3. Press to end the call.

Receiving internal calls

When you receive an internal call, the calling handset
number will be shown on the handset display.

1. Press to answer the call,

Transferring calls

You can transfer an external call to the other handset.

1. During an external call, press

and hold until

int

is

displayed.

2. Use the keypad to enter the handset number you want to
call. The other handset will ring and display your handset
number to let the handset user know who is calling.

3. When the other handset answers, press to transfer
the call.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Memory

You can store up to 10 numbers in the memory of each
of your BT Freelance 102 handsets for quick and easy
dialling. Numbers can be up to 18 digits long.

Store a memory number

1. Press to open the menu.

2. Press to open the memory.

3. Press repeatedly to select a memory location
(0 to 9).

4. Use the keypad to enter the telephone number to be
stored.

5. Press to save. You will hear a confirmation beep.

Dial a memory number

1. Press repeatedly to display the number you want.

Or

Press , then select the relevant memory location
(0 to 9) using the keypad.

2. Press to dial the displayed number.

3. Press to end the call.

To edit a number

Edit a number, by storing a new
number in the relevant memory
location. The new number will
overwrite the old one.

Press to delete an incorrect
digit.

You can enter a telephone number
up to 18 digits.

Insert a pause in a number

You may need to do this if you are
connected to a switchboard. When
entering a number, usually after
entering the switchboard access
code (e.g. 9) press
until P appears in the display.

and hold

17

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

18

Memory

If you want to store a new number
to replace the deleted number,
enter a new number before
pressing to save.

Delete a memory number

1. Press to open the menu.

2. Press repeatedly to display the number you want.

3. Press repeatedly to delete each digit of the
displayed number.

4. Press to save and return to standby.

Delete all memory numbers

1. Press to open the menu.

2. Press .

3. Press .

4. Press to confirm and return to standby.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Phone settings

Ringer melody

1. Press to open the menu.

2. Press .

26

23

= ringer

= medium

3. The current setting is displayed (e.g.
melody 2 selected).

4. Use the keypad buttons 1 to 6 to select a new melody.

5. Press to confirm.

Ringer volume

The handset ringer can be adjusted to either low,
medium or high volume. Or if you do not want to be
disturbed, you can switch the ringer OFF.

1. Press to open the menu.

2. Press

3. The current setting is displayed (e.g.
volume).

4. Use the keypad buttons 1 to 3 to select the required
volume.

5. Press to confirm.

.

19

There is no ringer in the base.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

20

Phone settings

To switch the ringer off

In standby mode:

1. Press and hold until the symbol is displayed.

To switch the ringer back on

In standby mode:

1. Press and hold until the symbol disappears.

Earpiece volume

The handset earpiece can be adjusted to either low,
medium or high volume.

1. Press to open the menu.

2. Press .

23

3. The current setting is displayed (e.g.

= medium

volume).

4. Use the keypad buttons 1 to 3 to select the required
volume.

5. Press to confirm.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Key beeps

Key beeps give you a tone when a button is pressed.

The key beeps will switch between on and off each time
you follow this sequence.

In standby mode:

1. Press to open the menu.

2. Press .

3. Press to confirm.

CallMe

You can store a CallMe number on your BT Freelance
102 so when any keypad button (except ) is pressed
the number will automatically dial out.

This feature can be useful for storing a contact number
where you can be reached at any time, for example, if
you are out and have left a minder with your child.

CallMe also helps you limit unauthorised outgoing calls
from being made.

Phone settings

When CallMe is set, the CallMe
number will be shown in the
handset display.

IMPORTANT

Emergency calls cannot be made
when CallMe is switched on.

21

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

22

Phone settings

Press to delete incorrect
digits.

For more information on the PIN
code, see below.

When CallMe is switched on the
CallMe number is shown in the
handset display. When CallMe is off,
the handset number is displayed.

IMPORTANT

Emergency calls cannot be made
when CallMe is switched on.

Store a CallMe number

1. Press to open the menu.

2. Press .

3. Enter the PIN code (default code 0000) and press .

4. Use the keypad to enter the CallMe telephone number.

5. Press to confirm.

Switch CallMe off

1. Press to open the menu.

2. Press .

3. Enter the PIN code (default code 0000) and press .

4. Press to confirm.

Change PIN code

Your System PIN can help prevent unauthorised users
from changing the settings on your phone.

1. Press to open the menu.

2. Press .

3. Enter the existing PIN code (default 0000) and press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Phone settings

23

4. Enter a new 4 digit PIN code using the keypad and
press .

5. Re-enter the new PIN code and press to confirm.

Dial mode

Your BT Freelance 102 is pre-set to tone dialling (DTMF).
It is unlikely that you will need to change this setting, but
you can set the dial mode to pulse dialling if your
switchboard requires.

1. Press to open the menu.

2. Press .

22

3. The current setting is displayed (e.g.

= tone).

4. Press to select pulse or to select tone.

5. Press to confirm.

Recall time

It is not possible to change the recall time from the
default setting.

For security reasons each digit of
the PIN code will display as º.

Tone is the default setting for
the UK.

For more information on Recall,
see page 31.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

24

Phone settings

Restore default settings

You can reset your BT Freelance 102 handset to its
default (original) settings.

1. Press to open the main menu.

2. Press .

3. Enter the PIN Code (default 0000) and press .

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Caller Display and the Calls list

Caller Display

If you subscribe to Caller Display, you can see your
caller’s number (provided it is not withheld) on your
handset display before you answer the call.

Calls list

When a call is not answered or is picked up by an
answering machine, the display shows and your
caller’s telephone number will be stored in the Calls list.
The Calls list holds up to 10 missed calls. If your caller
has withheld their number there is no indication of a
missed call and the call will not appear in the calls list.

When the Calls list is full, the oldest call will be replaced
by a new call, the most recent call will always be at the
top of the list. If a caller rings again their number will
move to the top of the list.

View / dial a number

1. Press repeatedly to scroll through the Calls list.

2. Press to dial the displayed number.

Or

Press to exit the Calls list and return to standby.

IMPORTANT

To use Caller Display you must
first subscribe to your network
provider’s Caller Display service.
A quarterly fee may be payable.

For more information on BT Calling
Features, call BT free on
0800 800 150.

If the caller has withheld their
number, the call is received from
an international number or the
number has not been sent by the
network, the display will show

If the number is longer than 11

=

digits

will be displayed.

=

-----

25

.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

26

Caller Display and the Calls list

Delete a number

1. Press repeatedly until the number you want to
delete is displayed.

2. Press

and hold until you hear a beep to confirm

the number has been deleted.

Delete the entire calls list

1. Press to open the menu.

2. Press .

3. Press .

4. Press to confirm.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Help

If you experience any problems, please call the Helpline on 0870 240 3962 or email
[e-mail]

Phone does not work

• Have you installed the batteries correctly observing the polarity markings?

• Check that the mains power is correctly connected.

No dial tone

• Is the telephone cord of the base plugged into the phone socket?

• Only use the telephone cord supplied with the phone.

• Check that the mains power is correctly connected.

Cannot dial out or receive calls

• Check that the mains power is correctly connected.

• The batteries may need recharging.

• Has there been a power cut? If so, place the handset back on the base for 10 seconds

and try again. If it still does not work disconnect the batteries and mains power for 10
minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

• You may need to change the dial mode from tone to pulse, see page 23.

• If you are connected to a switchboard, check whether you need to dial an access code.

27

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

28

Help

symbol is displayed and you hear a warning tone through the handset during

a call

• The batteries are low, place the handset on the base/charger to recharge.

Forgotten your PIN number

• Try entering the default PIN = 0000. If you have changed the number and cannot

remember it, contact the BT Freelance Helpline on 0870 240 3962 or email
[e-mail]

No display

• Check that the handset batteries are charged and correctly fitted. If necessary, replace

the batteries.

Nothing happens when you press any button

• Is the symbol displayed? If so, the key lock is on, press and hold for 1.5 seconds

to unlock the keypad.

No connection between handset and base

• You may be out of range, is the symbol missing? If so, move closer to the base.

Handset is not charging properly

• Make sure the handset is placed properly on the base/charger. When charging, the

battery symbol is shown filling up.

• Clean the charging contacts with a soft, slightly damp (not wet) cloth.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Handset does not ring

• Check that the batteries are inserted correctly.

• Check that the handset ringer has not been switched off, see page 15.

Your caller cannot hear you

• Is the symbol displayed? If so, secrecy is switched on. Press the button to

speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

• Caller has to allow their number to be sent.

• The number has been withheld, is unavailable or is an international call.

Help 29

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

30

General information

IMPORTANT

The BT Freelance 102 digital cordless telephone is
not designed for making emergency telephone calls
when the power fails.

This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.

Safety information

• Only use the power supply supplied with your BT

Freelance 102. Using an unauthorised power
supply will invalidate your guarantee and may
damage the telephone.

• Only use the telephone line cord supplied with

your BT Freelance 102, otherwise your telephone
may not work correctly.

• For the handset, use only AAA Nickel Metal

Hydride (NiMH) rechargeable batteries with
a minimum capacity of 600mAh. Never use other
batteries or conventional alkaline batteries as this
could lead to a short circuit or destroy the battery
casing.

• If the keylock is switched on, it is NOT possible to

make calls, including emergency numbers
(999/112).

• Do not open the handset (except to replace the

handset batteries). This could expose you to high
voltages or other risks.

• Radio signals transmitted between the handset

and base may cause interference to hearing aids.

• It is recommended that advice from a qualified

expert be sought before using this product in the
vicinity of emergency/intensive care medical
equipment.

• It is recommended that if you have a pacemaker

fitted you check with a medical expert before
using this product.

• Never dispose of batteries in a fire. There is a

serious risk of explosion and/or the release
of highly toxic chemicals.

Cleaning

• Simply clean the handset and base with a damp

(not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static
shock.

Environmental

• Do not expose to direct sunlight.

• The BT Freelance 102 handset may become

warm when the batteries are being recharged.
This is normal. W
place the product on antique/veneered wood to
avoid damage.

e recommend that you do not

• Do not stand your product on carpets or other

surfaces which generate fibres or place it in
locations preventing the free flow of air over its
surfaces.

• Do not submerge any part of your product in

water and do not use it in damp or humid
conditions, such as bathrooms.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

General information

31

• Do not expose your product to fire, explosive or

other hazardous conditions.

• There is a slight chance your phone could be

damaged by an electrical storm. We recommend
that you unplug the power and telephone line
cord during an electrical storm.

Product disposal instructions

• The symbol shown here and on the product

means that the product is classed as Electrical or
Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.

• The Waste of Electrical and Electronic Equipment

(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
recovery and recycling techniques to minimise
the impact on the environment, treat any
hazardous substances and avoid the
increasing landfill.

Product disposal instructions for
residential users

• When you have no further use for it, please

remove any batteries and dispose of them and
the product as per your local authority’s recycling
processes. For more information please contact
your local authority or the retailer where the
product was purchased.

Product disposal instructions for
business users

• Business users should contact their suppliers and

check the terms and conditions of the purchase
contract and ensure that this product is not
mixed with other commercial waste for disposal.

Connecting to a switchboard

Switchboard compatibility

• This telephone may be connected to most types

of switchboard, however in the event of any
difficulties, consult your switchboard Service
Provider.

Dialling mode

• Your BT Freelance 102 is set to DTMF (Tone)

dialling. Some switchboards may require Pulse
dialling. To change the dialling mode, see Dial
mode page 23.

Recall (R)

• Recall is used when connected to certain

switchboards/PBXs and some BT Calling Features,
or those services available via your network
provider.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

32

General information

Guarantee

• Your BT Freelance 102 is guaranteed for a period

of 12 months from the date of purchase. Subject
to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Freelance
102, or any component thereof, (other than
batteries), which is identified as faulty or below
standard, or as a result of inferior workmanship
or materials. Products over 28 days old from the
date of purchase may be replaced with a
refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that

occur within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent as

instructed.

• This guarantee does not cover any faults or

defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other than
through approved agents.

• This guarantee does not affect your statutory

rights.

Within the 12 month guarantee period:

• If you experience difficulty using the product, prior

to returning your product, please read the Help
section beginning on page 27 or contact the BT
Freelance Helpdesk for assistance on 0870 240
3962 or email [e-mail].
The helpline is open from 9.00am–5.30pm Monday
to Friday and 9.30am–2.30pm Saturdays.

• In the unlikely event of a defect occurring, please

follow the Helplines’ instructions for replacement
or repair.

Outside of the 12 month guarantee period:

• If your product needs repair after the guarantee

period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We suggest that you call our
recommended repair agents on 0870 240 5029.

Returning your phone

• If the Helpline is unable to remedy your problem

they will ask you to return the product. Where
possible, pack the product in its original
packaging. Please remember to include all parts,
including the line cords, power supply units and
the original batteries. (Please note that we
cannot take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting
from the Post Office, or your preferred carrier.

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

General information 33

Additional/Replacement Items

• For a full range of replacement items for the BT

Freelance 102 range please call 0870 240 3962.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is
required so please keep your receipt.

Technical information

How many telephones can you have?

• All items of equipment have a Ringer Equivalence

Number (REN) which is used to calculate the
number of items that may be connected to any
one telephone line. The BT Freelance 102 has a
total REN of 1, i.e. for a base and up to 4
handsets. Any other instrument provided by BT
may be assumed to have a REN of 1 unless stated
otherwise. A total REN of 4 is allowed per
telephone line. If the total REN of 4 is exceeded,
the telephone may not ring. With different
telephone types there is no guarantee of ringing,
even when the REN is less than 4.

• Only use approved power supply, item code

009294 (white).

• Only use approved AAA NiMH rechargeable

batteries.

R&TTE

This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.

This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive (1999/5/EC).

If you would like a copy of the Declaration of
Conformity please visit:
[e-mail]

If you experience any problems, please call the Helpline on 0870 240 3962 or email [e-mail]

Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2006.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Freelance 102 Issue 1 (06/06) 3
Designed and produced by The Art & Design Partnership Ltd.
Printed in China