2 ABC
5 JKL
8 TUV
0
3 DEF
6 MNO
9
WXYZ
1
4 GHI
7PQRS
✱
RECALL
HOLD
REDIAL
VOL
Freehand
Headset socket
Plug in headsets here.
see page 10
Recall button
Use with BT’s Call Waiting
Select Ser vice
see page 9
Headset button
Use to make or receive calls
when using a headset.
see page 11
Hold button
Use to put a caller on hold
or to mute the call.
see page 9
Redial button
Redials the last
number dialled.
see page 9
At a glance
Keypad
Use to dial numbers.
Telephone line socket Power socket
Plug in power supply here.
Volume button
Use to adjust the
ringer and speaker
volume.
see page 7
Speak button
Use to make and
receive calls.
see page 8
3
In this guide
At a glance 2
Introduction 4
Setting up 5
Using your Freehand 8
Help 12
Technical information 13
Index 15
Wall-mounting 16
Hints and tips boxes
In this user guide, we’ve included helpful tips and
useful notes. They are shown in a grey box.
Customer Helpline
Should you have problems with your Freehand,
call the BT Helpline between 9.00am and 5.30pm
Monday to Friday on Lo-call 0845 7697330.
Calls will be charged at local rate.
Introduction Your Freehand has been
designed for ease of use and made to the very high standards
set by BT.
We thank you for making the right
choice and expect that you will have
many years of quality ser vice.
Please read the instr uctions car efully
before use and keep this user guide
for future reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the machine)
Purchase price:
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
Emergency calls
The emergency services can be contacted
in the UK by dialling 999. You may also
dial 112, which is valid in any country
that is a member of the European
Community.
You may not be able to make an
emergency call in cer tain situations:
• If there is a power cut or if the phone
is disconnected from the mains.
• If the telephone line is disconnected.
• If there is a fault on the line from
your phone or on the network.
If your Freehand is connected to a PBX
(switchboard), you may have to dial an
access number before 999 to contact the
emergency services.
Some switchboards cannot dial out
during a power failure.
4
Check that your Freehand is
complete. When you unpack, you
should have:
• Freehand telephone unit.
• Telephone line cord.
• Mains power supply unit.
• Wall-mounting bracket.
Setting up Follow these steps to get your
Freehand ready for use.
Electrical storm warning
1
During periods of electrical storm,
you are advised to disconnect your
apparatus because damage may
occur.
2 If a fault occurs during the 12-month
warranty period and it is due to
accidental or wilful damage
(including lightning and electrical
damage), BT will not replace or
repair free of charge.
Important
A cer tain amount of heat will be
produced in your phone’s day-to-day
operation. While this is entirely safe, we
advise against placing this product on
antique, veneered or delicate wooden
sur faces as damage may occur.
5
1 Setting the recall mode
Your Freehand has been designed
for use on modern exchanges. Set
the recall mode using the switch on
the underside of your Freehand.
• If you are not using your Fr eehand
through a switchboard, set the
recall mode to
T-TB.
• If you are using your Fr eehand
through a switchboard, set the
recall mode to
T-TB for Time
Break Recall or
T-E for Ear th
Loop Recall.
Note
Your Freehand uses Tone dialling only.
3 Plug the telephone line
cord into the phone socket
If you do not have a modern-style
socket, call Freefone 0800 800
150 and ask for a BT engineer to
come and fit the correct socket.
This is a chargeable ser vice.
4 Plug the telephone line
cord into the unit
The socket for the telephone cord is
at the back of the phone. Push the
plug in gently until it clicks into place.
Setting up
6
Plug in here
2 Plan where to situate
your Freehand
The phone must be able to reach
the power socket and the telephone
line socket with the cables provided.
A caller can distinguish up to 10
voices during a call, for example,
around a conference table.
Some echo of speech may be
experienced with this unit. This can
be minimised by reducing the
speaker volume (see page 7). It is
not always possible to remove all
echo on loud speaking units.
Your Freehand can be wall-mounted.
For more details on how to wallmount your Freehand, see ‘Wall-
mounting’ on page 16.
5m
3m
Voices too far away from the Freehand
will not transmit clearly. Make sure
everyone who needs to be in range is
close enough.