BT 2000, eF@x 2000 User Manual

This product is intended to be connected to analogue networks and private switching systems in the United Kingdom.

This equipment complies with the essential requirements of the Radio Equipment and Telecommunications Terminal Equipment Directive, 1999/5/EC.

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User Guide

BT eF@x 2000

Multifunctional, plain paper fax machine with Internet and e-mail capability

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Please open this page for an ‘at a glance’ guide to your BT eF@x 2000.

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Please open this page for a further ‘at a glance’ guide to your BT eF@x 2000.

At a glance

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1. Delayed TX

Lets you send a fax at a pre-set time, p37.

2. Print operation

Used to print faxes received into the memory, p25.

3. Conf. TX

Lets you send a confidential fax to a personal mailbox, p41.

4. Relay Init. TX

Lets you initiate a relay fax when communicating with compatible machines, p44.

5. Polling

Used for polling faxes, p45.

6. Report print

Print a report, p48.

7. Counter display

Displays the number of pages printed and scanned, p28.

8. Location Prog

Used when storing entries in the one touch and auto dial directories.

9. User Prog

Used to change settings on your machine.

10. Printer Cleaning

Cleans excess toner from the image drum.

1 2 3 4 5

DELAYED PRINT

CONF. TX

RELAY

POLLING

TX OPERATION INIT.-TX

6 7 8/+ 9/SPACE 10/PAUSE

REPORT COUNTER LOCATION USER PRINTER PRINT DISPLAY PROG. PROG. CLEANING

21 3 4 5

7 8 9

Note

These one touch dialling buttons are used for storing names and numbers. When used in conjunction with the Select Function button, they perform additional functions.

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1 2 3 4 5

DELAYED PRINT

CONF. TX

RELAY

POLLING

TX OPERATION INIT.-TX

6 7 8/+ 9/SPACE 10/PAUSE

REPORT COUNTER LOCATION USER PRINTER PRINT DISPLAY PROG. PROG. CLEANING

STOP START

1 2 3

4 5 6

7 8 9

WXYZTUVPQRS

MNOJKL

DEFABC

GHI

8.5" A4 B5 A5

PHOTO EX FINE FINE STD

LIGHT NORMAL DARK

OPER/UNIQUE ALARM

HOOK SELECT

YES NO

AUTO REC HYPHEN SEARCH V.REQUEST REDIAL AUTO DIAL FUNCTION

COPY

1. LCD display

2. Resolution/Yes

Selects option from the menu. Also lets you set the resolution, p21.

3. Contrast/No.

Displays option from the menu. Also lets you set the contrast, p21.

4. Auto Rec

Sets the reception mode.

5. Hyphen

Inserts a ‘wait for dial tone’ pause when storing numbers. Also inserts a ‘+’ in TSI/CSI and call back numbers.

6. Search

Lets you find numbers stored in the directory and one-touch buttons.

7. Hook/Voice. Request

Press to hear dialling tone. During a fax call, press to let the person at the other machine know that you want to talk (both faxes must have telephone attached), p28.

8. Redial

Press to redial the last number called.

9. Auto Dial

Used to dial and search numbers stored in the director y, p31. Also used when sending group faxes.

10. Select Function

Lets you select options from the one-touch menu buttons.

11. Copy

Lets you copy a document, p27.

12. Stop

Press to stop the current action.

13. Start

Press to dial a number or send a fax. Also used to accept some entries when programming.

14. Alarm light

Comes on to indicate a problem.

15. 8/

Lets you add phone numbers longer than 32 digits into the memory, p31.

16. Pause

Lets you enter a Pause when storing a number, p31.

17. Space

Lets you enter a space when entering a number. Also used deletes previously stored information.

18. One touch keypad

Lets you dial numbers with one touch. Also lets you access functions and change settings.

19. Directory label

Lift off plastic cover to write details of one-touch numbers.

20. Group/

Lets you send a fax to a group of numbers stored in the directories, p32.

21. 0/Oper/Unique

When storing information, lets you enter a range of different characters.

22.

✱

Lets you switch from pulse to tone dialling.

18192021

2 3 4 5 6 7 8 9 10 11 12 13

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Paper tray

Holds up to 100 sheets of A4 paper.

Received document tray

Holds up to 30 pages of received faxes or copied documents.

Document feeder tray

Holds original documents to be faxed or copied.

Document guides

Adjust to the width of the document to keep pages straight.

One touch buttons

For dialling numbers.

Manual paper feeder

Lets you load a different type of paper than that in the paper tray.

Sent document tray

Holds original documents that have been faxed or copied.

Control panel

LCD display

Keypad

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Print Head

Image Drum Unit

Toner Cartridge

PC connection socket

Telephone line socket

Phone sockets

Lets you connect a telephone, or answering machine.

Power on/off

Mains power socket

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Key features

Email/Internet capable

Once connected to the Fax2Net service you can:

• Send international faxes for the cost of a local call.

• Send a text fax to an email address.

• Receive an email from a PC in the form of a fax.

• Retrieve web pages from Internet sites as faxes.

A Fax2Net registration document is included with your eF@x 2000, for quick set up of your Fax2Net service. You can pay as you go or set up an account.

Multifunctional fax machine

When connected to a computer, you can use your eF@x 2000 to:

• Print documents

• Send faxes directly from your PC

• Receive and store fax messages directly into

your PC

• Scan pages into your PC

• Carry out Optical Character Recognition (OCR)

on received faxes or scanned pages.

You can also add entries into the directories from your PC.

One touch and auto dial directories

10 one-touch buttons let you display names, phone numbers, email addresses and web addresses at a single press.

The auto dial directory stores up to 70 numbers and lets you display them by pressing just three buttons.

Directory search

Search facility lets you search for stored entries by name.

Memory reception

You can receive faxes into memor y for printing later. You can also keep faxes confidential by protecting the memory with a 4-digit password.

Advanced features

Your eF@x 2000 has a range of special fax features including:

• Group sending - send a fax to up to 5 different groups of numbers in a single operation.

• Polling – lets you store a fax in the memory for other machines to dial in and pick up.

• Delayed faxing – lets you store a fax in the memor y for sending at a pre-set time.

• Password protection – enables you to keep faxes confidential.

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In this guide

At a glance 1

Introduction 7

Safety information 8

Setting up 10

Connecting to a PC 17

Installing the JetSuite Pro software 17 Registering your software 18 Printing the user guides 19 Using Online Help 20

Using your eF@x 2000 21

Loading documents 21 Setting the answering mode 22 Sending faxes 23 Redialling 24 Receiving faxes 25 Dual access 26 Using the copier 27 Voice request 28 Using the directories 29 One touch buttons 29 Auto Dial directory 31

Additional features 32

Group dialling 32 Delayed faxing 37 Confidential faxes and mailboxes 41

Relaying faxes 44 Polling 45 Confidential polling 46 Print outs and reports 48

Using the Fax2Net service 52

E-mails 53 Web pages 55 Sending international faxes 56 Reports 57 Using a pre-paid card 58 Joining Fax2Net 58

Optional settings 59

Memory password 63 Restricted access 64 Dial settings 66 One touch dialling settings 68 Language 68

General information 69

Guarantee and customer helpline 69 Technical specification 70

Help 71

Clearing jams 72 Replacing toner 73 Replacing drum 75 Problem checklist 77

Index 80

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For your records

For warranty purposes, proof of purchase is required, so please keep your receipt.

Introduction

Unpacking

When you unpack your eF@x 2000 you should have:

Fax

Paper Tray/Received Document Tray

Document Tray

Document Stacker

Toner Cartridge

Mains power cable with 3-pin plug fitted with 5A fuse

Printer cable

Date of purchase:

Place of purchase:

Serial number (on base of unit):

Purchase price:

Telephone line cord

CD containing PC software and manuals

Fax2Net registration form

TAD adaptor lead

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Safety information

General

Your eF@x 2000 has been designed to give you years of safe, reliable performance.

Never put foreign bodies into the fax machine. Their accidental contact with powered parts may cause a fire or electric shocks.

Disconnect the machine before you clean it. Do not use liquid or aerosol cleaners to clean the machine.

Do not attempt to service the machine or lubricate moving parts yourself.

Cleaning

Always use a dry cloth to clean the control panel and the main body of the machine.

Environmental

Do not expose to direct sunlight.

Do not stand your fax machine on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over its surfaces. Do not use your machine near water or spill liquid of any kind into it. Do not use it in damp or humid conditions such as bathrooms.

Do not expose your fax machine to fire, explosive or other hazardous conditions.

There is a slight chance that your fax machine could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

CAUTION

Always leave unused toner cartridges and image drum units in their packages until needed.

Reuse the packaging to dispose of the old toner and drum.

Do not expose the toner cartridge and image drum units to light for more than 5 minutes. Never expose the green drum (inside the image drum unit) to direct sunlight.

Small amounts of tone spilled on the skin or clothing can be removed with soap and cold water. Using hot water makes the stain much more difficult to remove.

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WARNING

If you open the top cover, you will see a label that reads CAUTION – HOT. This area is extremely hot and must not be touched.

EMERGENCY FIRST AID

IF TONER IS SWALLOWED – induce vomiting and seek medical attention. If the person is unconscious, never attempt to induce vomiting or give anything by mouth.

IF TONER IS INHALED – take the person into the open for fresh air. Seek medical attention.

IF TONER GETS IN THE EYES – flush eyes with large quantities of cool, not cold, water for a minimum of 15 minutes keeping eyelids open with fingers. Seek medical attention.

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Insert the tabs of the Received Document Tray into the slots at the front of the machine until they click into place.

Setting up

1 Plan the location of your eF@x 2000

Situate your machine close enough to both telephone and mains power sockets so that the cables will reach.

Make sure the surface is stable and flat.

2 Install the paper trays

Insert the tabs of the Paper Tray into the slots at the rear of the machine.

Insert the Document Tray into the long slot on top of the machine until it clicks into place.

3 Install the Toner Cartridge

Remove the protective sheet from the document feeder.

Open the top cover.

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Now press down firmly on both ends of the drum until it snaps into place.

To remove the orange plastic cover from the toner well which is located in the image drum unit. First remove the tape, then press in the left hand tab and lift out the cover. You can discard the plastic cover.

Remove the protective film from the image drum unit.

Place the image drum unit back into your machine Make sure the tabs on both sides of the drum slot into place as shown.

Pull the control panel up and forward.

First making a note of its installed position, lift the image drum unit out. Do not touch the green surface of the drum.

CAUTION

Do not expose the toner cartridge and image drum units to light for more than 5 minutes. Never expose the green drum (inside the image drum unit) to direct sunlight.

Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum unit.

Remove toner cartridge from packaging and gently shake it from side to side in order to distribute the toner evenly.

Now carefully peel the white plastic tape from the bottom of the cartridge.

With the smooth, black surface uppermost (marked L and R) and the grey lever on the right, insert the toner cartridge into the image drum unit. Slide in the left end of the cartridge first, then lower the right end into place.

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Close the top cover until is snaps into place.

Close the control panel by pressing down until it clicks into place.

Caution

Be sure to insert the toner cartridge into the drum

the right way around.

Once in place, push the grey lever on the toner cartridge towards the back of the machine to secure it.

WARNING

Handle toner cartridge carefully. Avoid spilling toner onto your clothing or other materials. See ‘Safety Information’ on page 8)

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Note

To connect both an answering machine and a telephone, first connect your answering machine to the eF@x 2000 and then insert the telephone cable into the telephone socket on the answering machine

5 Connect a telephone or answering

machine

If you want to connect an answering machine you must set the reception mode of your eF@x 2000 to TAD/FAX AUTO SW MODE in order for the answering machine to work. See page 22.

• Plug the TAD adaptor lead into the TEL 1 socket

at the back of the machine.

• Plug the answering machine (or telephone) line

cord into the TAD adaptor socket.

4 Connect the power and telephone line

Plug one end of the telephone line cord into the LINE socket at the back of the machine.

Plug the other end into the telephone wall socket.

Plug the mains power cable into the socket on the back of the machine and the other end into a mains power socket.

Switch your eF@x 2000 on using the On/Off switch. Display shows the time and reception mode.

Your machine is now in standby, ready to send

and receive faxes.

Caution

Before connecting power, ensure that the power switch is OFF (The side nearest 0 is down).

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7 Set the time and day

The current date and time will be printed on every fax page you send.

Press

SELECT FUNCTION.

Press

USER PROG.

Press 3. Display shows

3: CLOCK ADJUSTMENT

Press YES. Display shows the default date and time.

Use the keypad to enter the correct date and time using the format

DD/MM/YYYY HH:MM

Press to confirm.

Press

SELECT FUNCTION to return to

standby.

SELECT

FUNCTION

SELECT

FUNCTION

USER

PROG.

DEF

YES

8 Enter your name and fax number

Your name and number will be added to every fax page you send. You can enter a maximum of 20 digits and 23 characters.

You can also enter a Call Back number. This is a phone number that the person you are faxing can use to call you.

See ‘Voice

Request’, page 28.

Press SELECT FUNCTION.

Press

USER PROG.

Press

Display shows

4: SYSTEM DATA PRG

Press

YES. Display shows

NO = <TSI/CSI> I D = <SENDER ID>

and changes to

NO = ID =

SELECT

FUNCTION

USER

PROG.

GHI

YES

6 Loading paper

The Paper Tray can hold up to 100 sheets of standard weight (80gsm) paper. Your eF@x 2000 automatically reduces the size of incoming documents so that they can fit onto A4 paper.

1 Fan the paper to separate the sheets.

2 Insert the paper into the Paper Tray.

3 Adjust the paper guides to the width of the paper.

You can set your machine to take different paper sizes, see page 60.

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Connecting to a switchboard

When connecting to a switchboard you normally have to dial a prefix (e.g. 9) to get an outside line. When storing numbers in memory you will need to enter the prefix before each external number. Please note that if your switchboard requires a pause after the prefix, before the rest of the number is dialled, you will also need to set PBX LINE to ON and enter a DIAL PREFIX. This is shown below.

If, when dialling outside numbers, you find that your eF@X 2000 dials the prefix but not the rest of the number, you should switch of f Dial Tone Detection. To do this, please contact the Helpline on 0870 241 3929.

Enter your fax machine’s number.

Press

START to save the entry.

Enter your name or Sender ID.

START

Please note

Press the HYPHEN button to enter a + before a number.

Press the 9/SPACE button to enter a space.

Press START to save the entry. Display shows

NO = <CALL BACK NO >

and then clears.

If required enter a telephone number that can be used to contact you.

Press Start to confirm.

Press

SELECT FUNCTION to return to

standby.

START

OPER/UNIQUE

HYPHEN

9/SPACE

JKL6MNO6MNO

GHI

YES

HYPHEN

9/SPACE

For example to enter the name JOHN:

Press the

5 button until the display shows

Press the 6 button until the display shows

Press the 4 button until the display shows

Press the 6 button until the display shows

Press 9/SPACE = space.

Press

HYPHEN = -

Press 0 OPER/UNIQUE repeatedly until the character you want is displayed. These include:

Ø./!#&’()*+,-:;=?

Press the NO button to move the cursor forward.

Press the

YES button to move the cursor

back.

If you make a mistake when entering a name or number, move the cursor back to the error and either over write it by entering the correct number or press the

9/SPACE

button to delete it.

SELECT

FUNCTION

START

To set your eF@x 2000 to switchboard mode

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC.PROGRAMMING

Press 2. Display shows

2:DIAL PARAMETER

Press YES until the display shows

PBX LINE [OFF]

Press NO until the display shows

PBX LINE [ON]

Press SELECT FUNCTION to return to standby.

SELECT

FUNCTION

SELECT

FUNCTION

USER

PROG.

ABC

YES

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To enter the dial prefix

If you enter the dial prefix then eF@x 2000 will always insert a pause after any number starting with this prefix.

Press

SELECT FUNCTION.

Press

USER PROG. Display shows

1:FUNC.PROGRAMMING

Press 2 . Display shows

2:DIAL PARAMETER

Press YES until the display shows

DIAL

PREFIX [OFF]

Press NO until the display shows

DIAL

PREFIX [ ] ENTER 4 DIGITS

Enter the number you dial to get an outside line

Press

9/SPACE until the display changes.

Press

YES .

Press

SELECT FUNCTION to return to

standby.

To delete the dial prefix

Press SELECT FUNCTION.

Press

USER PROG. Display shows

1:FUNC.PROGRAMMING

Press 2 . Display shows

2:DIAL PARAMETER

Press YES until the display shows

DIAL PREFIX [OFF]

Press NO until the display shows

DIAL PREFIX [ ] ENTER 4 DIGITS

Press NO to delete the existing prefix.

Press

9/SPACE four times to display

OFF

Press YES .

Press

SELECT FUNCTION to return to

standby.

USER PROG.

ABC

YES

9/SPACE

SELECT

FUNCTION

SELECT

FUNCTION

SELECT

FUNCTION

USER

PROG.

ABC

YES

9/SPACE

SELECT

FUNCTION

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Connecting to a PC

Installing the JetSuite Pro software

Please note

The JetSuite Pro software manual is contained on the CD ROM and can be printed once the software has been installed. On screen help is also available.

If you have a previous version of JetSuite or a JetSuite driver installed on your PC, you must uninstall it first using the JetSuite Uninstall program.

When connected to a PC you can:

• Use your eF@x 2000 as a printer.

• Send fax messages directly from your PC.

• Receive and store fax messages directly onto

your PC.

• Scan pages from your eF@x 2000 into your PC.

• Carr y out Optical Character Recognition (OCR)

on documents. This allows you to convert scanned pages (or faxes received to your PC) into ‘text’ documents which can then be read and edited by your word processing program.

• Easily store numbers in the directories.

When connected to a PC you can use your eF@x 2000 as a printer, fax and scanner.

To connect to a PC

Plug one end of the printer connection cable into your eF@x 2000 and the other end into the printer socket of your PC.

To install the software

Install the JetSuite Pro software by following the steps for the version of Microsoft Windows you are using. The software is provided on a CD-ROM.

Make sure that no other programmes are running.

Insert the PC Software CD in your CD drive.

Autorun should locate and begin installing your eF@x 2000 software automatically.

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If this does not happen

For Windows 95, Windows 98 or Windows NT4.0:

Click on Start, then highlight Settings and click on Control Panel.

On the Control Panel screen, double click Add/Remove Programs.

Click on Install and follow the on-screen prompts to run SETUP.EXE from the CD. (You can double click on the file to run it.)

For Windows 3.1 (or 3.11):

In Program Manager, choose RUN from the FILE menu.

In the Command Line, type D:\SETUP.EXE (where D = your CD drive).

On screen prompts

When following the on-screen prompts for installation:

You are asked which device to install, select select eF@ax 2000.

When prompted by the INSTALL programme, enter your name, company, voice and fax number and PC sender ID number (this is the number that will be printed at the top of faxes sent from the PC, it would normally be your fax number, including your area code). The fax number and sender ID can contain up to 20 digits and must be completed before you can proceed.

When asked to select the installation type, it is recommended that you choose Typical. (Custom install is for advanced users and allows you to deselect certain features. You will also be asked which COM ports to use for faxing and printing. Please note that these do not correspond to actual connectors on your PC but are locations used inside the computer and, in most cases, you shouldn’t change the ports that are selected automatically.)

Click on NEXT and follow on-screen prompts until the software is installed

When installation is complete, the program will restart your computer so that you can use JetSuite Pro.

•

Registering your software

Alternatively, you can register by:

1. Completing and faxing the registration form

included in the eF@x 2000 packaging.

2. Load the completed form face down in the

document tray.

3. Enter the fax number provided on the registration

form (along with a prefix, if necessar y, to get an outside line).

4. Press the START button on your eF@x 2000.

When the fax has been sent successfully, the display shows

RESULT = OK

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Printing the user guides

Your PC Software CD ROM contains copies of four user guides.

These are: -

• The BT eF@x 2000 user guide (the guide you are reading).

• The JetSuite Pro software user guide.

• The Fine Reader OCR user guide.

• The Fax2Net user guide.

You can display the user guides at any time but you can print them only if you have Acrobat Reader installed. If you do not, your PC Software CD ROM contains a copy for installation.

To install Acrobat Reader

Open the Manual/Acrobat/English folder on the CD and double-click on the appropriate file icon for your version of Windows.

There are two versions, depending on your Windows software

1) ar16e301.exe for Windows 3.1

2) ar32e301.exe for Windows 95/98/NT4.0

Follow the screen prompts to install the Reader.

If you wish, you can print the manuals and then remove the Acrobat Reader, using the Add/Remove Programs icon in the Windows Control Panel.

•

To print the user guides

Once Acrobat Reader is installed.

Insert the CD in the CD drive.

Open the CD.

Open the Manual/Manual/English folder to display the guides.

eF@x 2000 guide = eF@x 2000 user guide.pdf

JetSuite guide = JetSuite user guide.pdf

Fax2Net guide = Fax2Net user guide.pdf

Fine Reader guide = OCR user guide.pdf

You can now print the user guide.

•

To receive faxes to your PC

Set your eF@x 2000 in PC MODE.

Open JetSuite and from the Options menu select Fax.

In the new window click on the Receive tab.

Check the “Receive to PC” box and click OK.

•

Please note

Your PC has to be switched on and JetSuite open for faxes to be received.

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Using Online Help

For general information about using JetSuite Pro, choose Help Contents (the Contents command in the Help menu).

If you want help on a specific JetSuite Pro menu command or toolbar button, follow these steps:

1. Click the ? button in the toolbar. Your cursor changes to a ?

2. Choose the menu command or click on the toolbar button you want to know more about.

➚

Please note

Do not attempt to send a second fax via your eF@x 2000 software while a current fax is already in progress as this may disconnect the current fax.

Depending on your software application, DOS printing may not be possible in Windows NT4.0

If the Fax Status Monitor shows the wrong number or transmission speed

When using your eF@x 2000 software, while a document is being sent to the correct number at the correct speed, the Fax Status Monitor may occasionally display the wrong number or transmission speed.

You can check the fax details as follows:

• Select the Fax Send folder and highlight the individual fax from the list.

• Select File to open the drop-down menu.

• Select Properties to display the fax number and

transmission speed details.

For further information, see the README.TXT file after installation.

Minimum system requirements

33Mhz 486 PC

16MB RAM memory

8MB of permanent swap file space (Win.3.111/Windows for Workgroups)

20MB of free disk space

256 colour video driver

Bi-directional Parallel printer port

Win 31, Windows for Workgroups 3.11 or Win 95, Win 98 or Win NT4.0.

Windows NT4.0 requires Pentium 90 and 16 to 32MB of RAM

Recommended system requirements

166Mhz 486 PC

32MB RAM memory

16MB of permanent swap file space (Win.3.111/Windows for Workgroups)

50MB of free disk space

256 colour or higher video driver

Bi-directional Parallel printer port

Win 95, Win 98

JetFax, JetSuite, and JetShare are trademarks of JetFax, Inc.

All other brand or product names are trademarks or registered trademarks of their respective companies or organisations.

Setting the resolution and contrast

You can choose different resolution and contrast settings to ensure the best quality when faxing or copying a document. The resolution and contrast settings are shown by the lights on the control panel above the YES and NO buttons.

Resolution

Press to select the setting you want.

•

STD

(standard) – when the original contains easy

to read text

•

FINE

EX FINE

– when the original contains

small or hard-to-read text

•

PHOTO

– when the document contains varying

shades of grey or pictures.

Contrast

Press to select the setting you want.

•

NORMAL

– when the original document is clearly

printed.

•

DARK

– when the original document is dark.

•

LIGHT

– when the original document is light.

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Using your eF@x 2000

Loading documents

What type of paper you can use

Dimensions:

• width 148mm – 216mm

• length 128mm – 356mm

Thickness:

• 50-105gsm You can load up to 20 sheets of 80gsm paper or up to 15 sheets of heavier paper

Very heavy sheets of paper can be loaded one at a time, manually.

Do not use

Torn, crumpled and rolled paper. Paper that is too thin. Wet or moist paper. Carbon paper. Documents with paperclips or staples attached.

Inserting documents in the feeder

Insert documents to be faxed or copied face down. Adjust the paper feeder width guides to fit.

Your machine will grip the document and pull the bottom sheet in.

YES

Note

A document must be loaded before you can adjust the resolution and contrast.

Note

FINE and PHOTO settings take longer to send.

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Setting the answering mode

Your eF@x 2000 has a number of answering modes which determine how it handles incoming calls. The current answering mode is shown on the display when the machine is in standby.

FAX = Auto receive mode

Your machine answers all calls automatically and assumes all incoming calls are faxes.

TEL = Manual receive mode

Ideal when you use the same line for fax and telephone calls but most incoming calls are telephone calls. Each time you receive a call your machine rings like a telephone. You can answer using an attached telephone. If you hear the fax tones, press the Start button to receive a fax and replace the handset.

In this mode, if you do not answer the phone and someone tries to send you a fax, your machine will not answer the call.

If you answer a call on another telephone connected to the same line (but not connected to your eF@x 2000 TAD socket), you can enter a 2-digit code to tell your machine to receive an incoming fax.

See

‘Remote Receive’, page 61.

T/F = Telephone/Fax Auto Switch mode

Your machine automatically answers all calls. If the call is a fax, it is received automatically. If it is a phone call, your machine will ring like a telephone and you can pick up the call on an attached phone.

If you do not answer the call the eF@x will switch back to fax mode so your caller can send a fax.

TAD = Telephone Answering Device mode

Select this mode when you want to use an answering machine connected to your eF@x 2000. When a call is received, your answering machine takes the call. If it is a voice call, your machine will play the outgoing message as normal. If the call turns out to be a fax call, your eF@x 2000 will automatically start receiving it.

MEM = Memory reception mode

Select MEM if you want to receive faxes directly into the memory and not immediately printed. You can then use the Print Operation function (see page 25) to print out any faxes stored in the memory.

To stop other users from printing out your faxes, you can protect the memory with a 4-digit password, see page 63.

PC = PC Receive mode

Set this mode when your eF@x 2000 is connected to your computer and you have the MFP software installed which allows your machine to act as a fax modem. Incoming fax messages are stored directly to your computer hard disc and not printed or saved in the memory by your eF@x 2000.

To change the answering mode

You can set the answering mode as required.

Press AUTO REC. The current answering mode is displayed.

Press

AUTO REC until the answering mode

you want is displayed.

After a few seconds, the mode is set and the display returns to standby

The various modes are explained below. Choose the one which best suits your requirements.

AUTO REC

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Sending faxes

To send a fax

Insert the document to be faxed face down into the document feeder tray. Display shows

SELECT LOCATION(S)

Dial the number. If you make a mistake press YES to go back and re-enter the number.

Press

START to dial and send the fax.

To dial from an attached phone

Insert the document to be faxed face down into the document feeder tray.

Lift the handset.

From the telephone keypad, dial the number. If the receiving fax is in automatic reception mode you will hear the fax tones. If a person answers, ask them to press the START button on their machine.

Press

START to send your fax then replace

the handset.

To search for a stored number

You can scroll through the

One Touch

and

Auto Dial

entries.

Press

SEARCH repeatedly to display the

stored names in alphabetical order.

Press

SEARCH.

Use the keypad to enter the first letter of the name you have stored.

Repeated presses of that key will display all the entries starting with those letters. For example, repeated presses of the

2 button will display all names starting with A, then all names starting with B, then all names starting with C.

START

JOHN SMITH

– the name (or number) programmed

into the far end machine is displayed.

SENDING /XXX

– The fax is being sent. XXX is the

speed that data is being sent.

RESULT = OK

– the fax has been sent successfully.

COMMUN. ERROR

– if you see this or another error message a problem occurred during sending. Try resending the fax.

Display messages

When you send a fax, the display keeps you up to date with progress.

DIALLING

– the number is being dialled.

CALLING

– the line is ringing.

Note

Numbers stored without names are not displayed.

Note

To store numbers in memory see ‘One touch buttons’, page 29 and ‘Auto Dial directory’, page 31.

To redial a number manually

Press REDIAL. The last number called is displayed.

Press

START to call the number.

REDIAL

START

Please note

If you have an alternate number programmed for the person you are calling then, if the first attempt fails, your eF@x 2000 will automatically try the alternate number at the next attempt.

Redialling

If the line is busy or if there is no answer, your fax will automatically try to redial the number every three minutes and up to 5 times.

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To get a line before dialling

Insert the document to be faxed face down into the document feeder tray.

Press

HOOK.

Use the keypad, One Touch or Auto Dial to call the number you want.

When the far end machine responds, press

START to send your fax.

HOOK

V. REQUEST

START

Enter 17 .Display shows

17:MEM/FEEDER SW

Press NO to switch between MEM for storing documents in the memory and FEED for sending from the feeder tray.

Press

YES until the display shows

25:/INSTANT DIALLING

Press NO. Display shows

OFF

Press YES to confirm.

Press

SELECT FUNCTION to return to

standby.

Please note

The FEED setting of 17:MEM./FEEDER SW. only becomes effective if user function 25:INSTANT DIALLING is set to OFF. If 25:INSTANT DIALLING is set to ON, all documents are scanned when you start dialling.

SELECT

FUNCTION

SELECT

FUNCTION

USER PROG.

YES

To send documents from the feeder tray

Your eF@x 2000 is pre-set to scan documents into memory before sending. You can change this so that documents are held in the feeder tray. This is useful if you want to use the voice request feature. (See

‘To send a voice request’ on page 28.)

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1:FUNC.PROGRAMMING

Press YES. Display shows

FUNCTION NO.[ ]

Receiving faxes

Faxes are normally printed out on reception.

If your eF@x 2000 has been set to memory reception mode (MEM) (see page 22), or there is no paper in the paper tray, faxes are received into the memory. The memory will hold up to 60 pages of the standard Slerexe letter (see page 75). This includes any faxes stored for sending. When the memory is full, your eF@x 2000 will not answer incoming calls.

Please note

When you change the reception mode of your machine, any non-confidential fax messages stored in the memory are printed automatically.

If you have set a password to keep faxes confidential, you will need to enter the password before you can print out. See ‘Memory Password’, page 63.

To print out a fax from the machine’s memory

The display shows

MSG. IN MEMORY

if faxes

are received into the memory.

Press

SELECT FUNCTION.

Press

PRINT OPERATION.

Display shows

PRINT MEMORY MSG?

Press YES. The stored fax is printed.

SELECT

FUNCTION

OPERATION

YES

To delete messages stored in the memory

You can delete stored faxes without printing them.

Press

SELECT FUNCTION.

Press

PRINT OPERATION.

Display shows

PRINT MEMORY MSG?

Press YES. Display shows

PRINTING

Immediately press

STOP. Display shows

CANCEL?

Press YES. The message is deleted.

SELECT

FUNCTION

OPERATION

YES

STOP

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To check the fax result

You can confirm the success of the last fax sent.

Press

COPY (with no documents loaded) Display confirms whether the fax was sent successfully.

Press

COPY again to receive a printed report. See also ‘Print outs’ and ‘Reports’, page 48.

To stop a fax

You can stop a fax while it is being sent.

Press

STOP twice. Display shows

STOPPED

If your document gets stuck the display shows

RELOAD DOCUMENT

. Press STOP again and the document is ejected. If the paper is still stuck, see ‘Paper Jams’, page 72.

COPY

STOP

Please note

IF THE MAINS POWER IS SWITCHED OFF OR FAILS

• All documents scanned into the memory are lost.

• All faxes received into the memory are lost.

• Dialling and transmitting settings for documents

loaded into the document feeder are lost.

Your eF@x 2000 will print a report informing you of a power failure. The report will show details of the faxes (incoming and outgoing) that you have lost and which may need to be resent. See ‘Printouts and Reports’, page 48.

SELECT

FUNCTION

YES

SELECT

FUNCTION

YES

TUV

USER PROG.

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To reject unsolicited faxes and/or bar outgoing calls to any numbers not stored in the directories

You can set your machine to receive faxes only from numbers that are stored in the One Touch or Auto Dial memories (or that have the same last 4 digits as stored numbers). Additionally, you can also prevent dialling to any numbers except those stored in the memory.

Press

SELECT FUNCTION.

Press

USER PROG.

Display shows

FUNC. PROGRAMMING

Press YES. Display shows

FUNCTION NO. [ ]

Press 0.

Press

8. Display shows

08: CLOSED NETWORK

and the current setting.

= restrict faxes received.

T/R

= restrict faxes sent and received

OFF

= no restrictions.

Press

NO until the setting you want is

displayed.

Press

YES to confirm.

Press

SELECT FUNCTION to return to

standby.

Dual access

In order to give you maximum efficiency, you can load and prepare documents for faxing while your machine is sending or receiving another message or printing.

While sending faxes

After your eF@x 2000 has finished scanning a document into the memory and is transmitting from memory, you can:

• Store another document in the memory and prepare to send it.

• Continue to store other documents in the memory so long as you have enough memory free.

• Make copies of documents.

While receiving faxes

You can:

• Load another document into the memory and prepare to send it.

• Continue to store other documents in the memory so long as you have enough memory free.

• Continue to receive faxes while earlier messages are being printed (providing your machine is set to memory reception mode).

Please note

We recommend you make single copies only when using the manual paper feed slot. This will prevent any possible paper feed jams from occurring.

COPY

Using the copier

You can make up to 50 copies of a document. The Resolution is pre-set to FINE and the Contrast is pre-set to NORMAL.

To make copies

Load the document.

If required, change the resolution and contrast.

Press

COPY. Display shows

PRG. NO. OF

COPIES

Enter the number of copies you want

Press

START.

If you don’t enter the number of copies within a few seconds, the machine will automatically print one copy.

YES

COPY

START

To make copies using the manual paper feeder

You can make copies onto a different type of paper than that loaded in the paper tray.

Load the document to be copied. (Load one sheet at a time when copying onto special paper.)

If required, change the resolution and contrast.

Insert a sheet of paper, printing side up, into the manual paper feeder until you feel the machine grip the paper.

Press

COPY.

YES

While making copies

You can:

• Continue to receive faxes (providing your machine is set to memory reception mode).

While printing reports

You can: Continue to receive faxes providing enough memory is free. When the report is printed, the fax will be printed. Continue to load documents into the memory providing enough memory is free. When the report is printed, the fax is sent automatically.

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To read the print counter

The print counters keep count of the total number of pages your eF@x 2000 has printed and scanned. The drum counter should be reset each time the image drum unit is replaced, see ‘Replacing the image

drum unit’, page 75.

Press SELECT FUNCTION.

Press

COUNTER DISPLAY.

Display shows the

DRUM COUNT

Press

NO to scroll through the display

DRUM COUNT, PRINT COUNT

and

SCAN COUNT

Press

SELECT FUNCTION to return to

standby.

SELECT

FUNCTION

SELECT

FUNCTION

COUNTER

DISPLAY.

To answer a voice request

When you hear a warbling sound:

Lift the handset.

Press

V. REQUEST.

Please note

Providing you have stored a call back number on your machine (see page 14) your eF@x 2000 automatically sends a call back message giving a phone number where you can be reached if no-one is available at the other machine to answer a voice request.

HOOK

V. REQUEST

To send a voice request

During a fax call:

Press V. REQUEST. Display shows

VOICE

REQ. ACTIVATED

When the other person answers your request, your machine gives a warbling sound. Display shows

LIFT HANDSET AND

PRESS VOICE REQUEST

Lift the handset on the attached phone.

Press

V.REQUEST on your eF@x 2000.

HOOK

V. REQUEST

HOOK

V. REQUEST

Please note

To be able to use voice request while sending a fax, user function

17:MEM./FEEDER SW.

must be set

to FEED and

25:INSTANT DIALLING

must be set

to OFF (see ‘To send documents from the feeder

tray’ on page 24).

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Voice request

When sending a fax, the voice request lets the person at the other machine know you want to talk to them. They can also send a voice request to you.

If you are sending a fax, you can answer a voice request when all pages have been sent.

If receiving a fax, you can answer a voice request after the current page has been received.

A voice request is indicated by a warbling tone from your eF@x 2000. If you do not respond within 6 seconds, the request is cancelled.

You must have a phone attached to your eF@x 2000 so that you can speak to the caller.

JKL

MNO

GHI

YES

HYPHEN

OPER/UNIQUE

9/SPACE

One touch buttons

There are 10 one-touch buttons which let you select a number for dialling with just one press. Each button can hold a name and up to two phone numbers – a main number and an alternate number. The alternate number will be dialled automatically if the main number is busy or if there is no answer.

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Using the directories

YES

9/SPACE

HYPHEN

Entering numbers

Press the YES and NO buttons to move the cursor.

Press the

9/SPACE button to enter a

space.

Press the

HYPHEN button to enter a

hyphen.

If you have set your eF@x 2000 to Pulse dialling, you can change to Tone dialling by pressing the

✱/TONE button.

If you make a mistake when entering a name or number, move the cursor back to the error and either over write it by entering the correct number or press the

9/SPACE button to delete it.

9/SPACE

Entering names

For example to enter the name JOHN:

Press the 5 button until the display shows

Press the 6 button until the display shows

Press the 4 button until the display shows

Press the 6 button until the display shows

Press 9/SPACE = space.

Press

HYPHEN = -

Press 0 OPER/UNIQUE repeatedly until the character you want is displayed. These include:

Ø./!#&’()*+,-:;=?

Press the NO button to move the cursor forward.

Press the

YES button to move the cursor

back.

If you make a mistake when entering a name or number, move the cursor back to the error and either over write it by entering the correct number or

press the

9/SPACE button to delete it.

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Names can be up to 15 characters long and numbers up to 32 digits.

Pressing a one touch button when in standby will display the name stored.

To store one-touch numbers

Press SELECT FUNCTION.

Press

LOCATION PROG.

Display shows

LOCATION PROGRAMMING

Press the ONE TOUCH button you want.

Press

YES.

Enter the main fax number.

Press

START to confirm.

Enter the name.

Press

START to confirm.

Display shows:

NO = <OR LOCATION>

Enter an alternate number if required.

Press

START to confirm.

Press to return to standby.

Press USER PROG to begin storing another one-touch entry.

START

SELECT

FUNCTION

LOCATION

PROG.

Please note

If you have registered with Fax2Net and programmed your details into the machine, when you select a one touch button the display will show

ONE TOUCH KEY PRG [FAX] YES(?) NO(?)

YES

SELECT

FUNCTION

USER PROG.

START

To dial a one touch number

Insert the document to be faxed into the document feeder tray.

Press the

ONE TOUCH button you want.

The name (or number) is displayed.

Press

START to send the fax.

To delete a one touch number

Deleting a fax number automatically deletes the name and any alternate number stored.

Press

SELECT FUNCTION.

Press

LOCATION PROG.

Display shows

LOCATION PROGRAMMING

Press the ONE TOUCH button you want.

Press

YES.

Press

9/SPACE until the number is deleted.

Press

START to confirm.

Press to return to standby.

Select another ONE-TOUCH button.

SELECT

FUNCTION

SELECT

FUNCTION

LOCATION

PROG.

9/SPACE

START

Please note

If you have registered with Fax2Net and programmed your details into the machine, when you select a one touch button the display will show

ONE TOUCH KEY PRG [FAX] YES (<––– ) N O ( –––>)

To delete the existing number, press YES.

START

YES

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To store an Auto Dial entry

Press SELECT FUNCTION.

Press

LOCATION PROG. Display shows

LOCATION PROGRAMMING

Press AUTO DIAL.

Enter the 2 digit number between 01- 70 under which you want to store the entry.

Enter the fax number.

Press

START to confirm.

Enter the name – up to 15 characters.

Press

START to confirm. Display shows

AUTO DIAL NO. [ ] ENTER 01-70

Enter another two-digit number to store another name and number.

Press to return to standby.

Auto Dial directory

Your eF@x 2000 can hold up to 70 names and numbers in the Auto Dial directory. Each entry can hold up to 32 digits and 15 characters.

START

AUTO DIAL

SELECT

FUNCTION

SELECT

FUNCTION

LOCATION

PROG.

To dial an Auto Dial number

Insert the document to be faxed into the document feeder tray.

Press

AUTO DIAL.

Enter the 2-digit location you want.

Press the

START button. The number is

dialled.

Chain dialling numbers longer than 32 digits

If you need to dial a number longer than 32 digits you can use Chain Dialling where you store the number in two One Touch or Auto Dial locations.

Creating a Chain Dial number

• Store the first 31 digits as a One Touch or Auto Dial entry.

• Then press the 8/+ ONE TOUCH button to make it a chain dial number.

• Store the rest of the number in another One Touch or Auto Dial entry.

Dialling a Chain Dial number

• Select the One Touch button or Auto Dial entry containing the first part of the number (which must end with a +). Display shows

PRESS OT/AD/SRCH KEY

• Now select the next One Touch or Auto Dial entry containing the second part of the number, or enter the rest of the number manually using the keypad.

• Press the START button. The chain number is dialled.

AUTO DIAL

START

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Additional features

Group dialling

When you have stored One Touch and Auto Dial entries you can set these numbers into groups. This enables you to send one fax to a pre-set group of destinations in a single operation.

You can set up to 5 groups sending to a total of 80 numbers.

To add an AUTO DIAL number:

Press AUTO DIAL.

Enter the 2-digit location 01-70 for the number you want. (If required, press the SEARCH button to scroll through the entries until the display shows the one you want).

Press

START to save.

Display shows

SELECT LOC. (S)

You can now add another ONE TOUCH or AUTO DIAL entry.

To complete the group

Press NO to confirm. Display shows

LOCATION PROGRAMMING

Press to return to standby.

Press #to begin storing another group.

START

SELECT

FUNCTION

To set a fax group

Press SELECT FUNCTION.

Press

LOCATION PROG.

Display shows

LOCATION PROGRAMMING

Press #. Display shows

GROUP SETTING [ ]

Enter the group number you want 1-5. Display shows the group number and

SELECT LOC. (S)

You can now set the numbers you want your group to contain.

To add a ONE TOUCH number:

Press the ONE TOUCH button you want.

Press

START to save. You can now add

another ONE TOUCH or AUTO DIAL entry.

SELECT

FUNCTION

START

LOCATION

PROG.

AUTO DIAL

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To view a group

Press SELECT FUNCTION.

Press

LOCATION PROG.

Display shows

LOCATION PROGRAMMING

Press #. Display shows

GROUP SETTING [ ]

Enter the group number you want 1-5. Display shows the group number and

SELECT LOC. (S)

Press START to scroll through the entries in the group.

To send a fax to a group

Load the document.

Press

AUTO DIAL.

Press

Enter the number of the Group you want.

Press

START.

Display shows

ENTRY IS OK?

Press START to begin.

SELECT

FUNCTION

LOCATION

PROG.

START

Please note

You can add a second group by pressing #and the next group number you want.

You can add additional numbers by pressing a ONE TOUCH button, or the AUTO DIAL button plus the 2-digit location of the number you want.

AUTO DIAL

START

To add entries to a group before sending

Load the document.

Press

AUTO DIAL.

Press

Enter the number of the Group you want.

Press

START. Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press NO. Display shows

PRINT ENTRY

REPORT? YES (<––– ) N O ( –––>)

Press NO. Display shows

CHECK LOCATIONS

YES (STR/LOC.) EXIT (–––>)

Enter the number you want to add using One touch, Autodial or the keypad. The display shows the name/number and

ENT

(STR) EXIT (LOC./–––>)

Press START to accept the number.

Press

NO when you have added all the

numbers you want. Display shows

ENTRY

IS OK? DIAL (START) CHECK (–––>)

Press START to begin sending.

Please note

To cancel at any time during these steps, press the

STOP button repeatedly until the document is ejected.

AUTO DIAL

START

YES

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To print a list of fax numbers in a group before sending

Load the document.

Press

AUTO DIAL.

Press

Enter the number of the Group you want.

Press

START. Display shows

ENTRY IS OK?

Press NO. Display shows

PRINT ENTRY

REPORT? YES (<––– ) N O ( –––>)

Press YES to print a list of the destinations.

After printing, the display shows

CHECK

LOCATIONS YES (STR/LOC.) EXIT (–––>)

Press NO if you are happy with the list. Display shows

ENTRY IS OK? DIAL (START)

CHECK (–––>)

Press START to send the fax.

AUTO DIAL

START

YES

To view or delete entries in a group before sending

If you don’t want to send to the whole group you can delete entries if required. Note that this does not delete them permanently from the group, but only for the fax being sent.

Load the document.

Press

AUTO DIAL.

Press

Enter the number of the Group you want.

Press

START. Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press NO. Display shows

PRINT ENTRY

REPORT? YES (<––– ) N O ( –––>)

Press NO. Display shows

CHECK LOCATIONS

YES (STR/LOC.) EXIT (–––>)

Press START. Display shows the first fax destination and

OK (START) CLEAR (–––>)

Press NO to delete the entr y and display the next entry

Press START to display the next entr y without deleting.

When you have viewed all the destinations, the display shows

CHECK LOCATIONS YES

(STR/LOC.) EXIT (–––>)

Press NO if you are happy with the list.

Display shows

ENTRY IS OK? DIAL

(START) CHECK (–––>)

Press START to begin sending.

AUTO DIAL

START

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To send a fax to multiple destinations

Load the document.

Select the destinations. This can include groups

(see page 32) as well as individual

numbers.

To select a group:

Press AUTO DIAL.

Press

Enter the number of the Group you want.

To select a ONE TOUCH number:

Press the ONE TOUCH button you want. If the display asks for confirmation, press the START button.You can then select another one touch number.

To select an AUTO DIAL number:

Press AUTO DIAL.Enter the 2-digit location number you want. If the display asks for confirmation, press the START button. You can then select another one touch number.

To enter a number from the keypad:

Dial a number as normal.

Press

START. You can now enter another

number, up to a total of 10 fax numbers.

Press

START again.

Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press START to begin faxing.

Please note

You can add a another group by pressing

within 3 seconds and then next group number

you want.

Please note

If you pause for more than 3 seconds after entering a number, the display will show MULTI LOCATION and the numbers set for 5 seconds. You can continue to enter numbers whilst this is in the display.

AUTO DIAL

START

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To view, edit or delete numbers from a multiple destination fax before sending

Load the document.

Select the destinations using the keypad, One-Touch buttons and Auto Dial entries. This can include groups

(see page 32) as

well as individual numbers.

Press

START.

Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press NO. Display shows

PRINT ENTRY

REPORT? YES (<–––) NO (–––>)

Press NO. Display shows

CHECK LOCATIONS

YES (STR/LOC.) EXIT (–––>)

Press START. Display shows the first fax destination and

OK (START) CLEAR (–––>)

Press NO to delete the entr y and display the next entry.

Press START to display the next entr y without deleting. When you have viewed all the destinations, the display shows

CHECK

LOCATIONS YES (STR/LOC.) EXIT (–––>)

Press NO if you are happy with the list.

Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press START to begin sending.

START

To add entries to a multiple destination fax before sending

Load the document.

Select the destinations using the keypad, One-Touch buttons and Auto Dial entries. This can include groups

(see page 33) as

well as individual numbers.

Press

START.

Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press NO. Display shows

PRINT ENTRY

REPORT? YES (<–––) NO (–––>)

Press NO. Display shows

CHECK LOCATIONS

YES (STR/LOC.) EXIT (–––>)

Enter the number you want to add using One touch, Autodial or the keypad. The display shows the name/number and

ENT

(STR) EXIT (LOC./–––>)

Press START to accept the number.

Now you can add another number if required.

Press

NO when you have added all the

numbers you want.

Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press START to begin.

START

Please note

To cancel at any time during these steps, press the STOP button repeatedly until the document is ejected.

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Please note

If user function 17:MEM./FEEDER SW. has been set to FEED and you are sending a delayed fax to a single location, your document will remain in the document feeder until the date and time you have set. This prevents you from sending further faxes until your delayed fax has been sent. By setting MEM./FEEDER SW to MEM, the document will be scanned into the memory.

Delayed faxing

You can set your eF@x 2000 to send a fax at a specific time. For instance, this lets you take advantage of cheaper dialling rates or to allow for different time zones.

You can store up to 5 documents in the memor y to be sent at any time up to 3 days in advance (see

“To send documents from the feeder tray” on page 24).

To send a delayed fax to a single location

Load the document.

Press SELECT FUNCTION.

Press

DELAYED TX. Display shows

DELAYED TX DATE

and the current date.

If you want to send the fax today:

Press YES. Display shows

DELAYED TX TIME

If you want to send the fax another day:

Press NO. Display shows

DELAYED TX DATE

Use the keypad to enter the date you want the fax to be sent – up to three days in advance.

SELECT

FUNCTION

DELAYED

YES

To print the list of numbers for a multiple destination fax before sending

Load the document.

Select the destinations using the keypad, One-Touch buttons and Auto Dial entries. This can include groups

(see page 34) as

well as individual numbers.

Press

START.

Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press NO. Display shows

PRINT ENTRY

REPORT? YES (<–––) NO (–––>)

Press YES to print a list of the destinations.

After printing, the display shows

CHECK

LOCATIONS YES (STR/LOC.) EXIT (–––>)

Press NO if you are happy with the list. Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press START to begin.

START

YES

Press YES. Display shows

DELAYED TX TIME

Enter the time:

Use the keypad to enter the time you want the fax to be sent. Use the 24 hour clock, e.g.

0800

= 8.00 am,

19.30

= 7.30 pm.

Press YES. Display shows

SELECT LOCATION

Enter the location:

Use a ONE TOUCH number, an AUTO DIAL number or a manually entered number (using the keypad).

Press START to confirm. After a short delay, the fax is scanned into memor y.

Auto Dial number

One Touch number:

Press AUTO DIAL.

Enter the 2-digit location number you want. If the display asks for confirmation, press the START button. After a shor t delay that fax is scanned into the memory.

Dial number from the keypad:

Dial a number as normal

Press

START to confirm. After a shor t delay

that fax is scanned into the memory.

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YES

START

AUTO DIAL

START

To cancel a delayed fax from the document feeder.

Press STOP twice and remove the document.

STOP

To cancel a delayed fax from the memory

Press STOP. Display shows

COMMUNICATION CANCEL

Press YES. Display shows the Location ID or fax number of the first delayed fax stored in the memory.

Press

YES to cancel the delayed fax shown

on the display.

Press NO to scroll to the next delayed fax you want to cancel and then press YES.

Please note

If you have stored a fax for polling (see page 45), the display shows

WAITING TO BE POLLED

before

showing the delayed faxes. If this happens, press NO and the delayed fax will be displayed.

STOP

YES

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To select a ONE TOUCH number:

Press the ONE TOUCH button you want. If the display asks for confirmation, press the START button. You can then select another one touch number.

To select an AUTO DIAL number:

Press AUTO DIAL.

Enter the 2-digit location number you want. If the display asks for confirmation, press the

START button. You can then select

another auto dial number.

To enter a number from the keypad:

Dial a number as normal.

Press

START.

If you want to enter another number you must start entering within 3 seconds. You can enter up to 10 fax numbers.

Press

START again.

Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press START to begin faxing.

YES

AUTO DIAL

Please note

You can add a second group by pressing # and the next group number you want.

AUTO DIAL

START

To send a delayed fax to multiple locations

Load the document.

Press

SELECT FUNCTION.

Press

DELAYED TX. Display shows

DELAYED TX DATE

and the current date.

If you want to send the fax today:

Press YES. Display shows

DELAYED TX TIME

If you want to send the fax another day:

Press NO. Display shows

DELAYED TX DATE

Use the keypad to enter the date you want the fax to be sent – up to three days in advance.

Press

YES. Display shows

DELAYED TX TIME

Enter the time:

Use the keypad to enter the time you want the fax to be sent. Use the 24 hour clock, e.g.

0800

= 8.00 am,

19.30

= 7.30 pm.

Press

YES. Display shows

SELECT LOCATION

To enter the fax destination numbers

To select a group:

Press AUTO DIAL.

Press

Enter the number of the Group you want, using the One Touch buttons 1-5.

YES

SELECT

FUNCTION

DELAYED

Please note

If you pause for more than 3 seconds after entering a number, the display will show

MULTI LOCATION

and the numbers set for 5 seconds. You can continue to enter numbers whilst this is in the display.

START

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To print a list of numbers before sending a delayed fax to multiple locations

Load the document.

Press

SELECT FUNCTION.

Press

DELAYED TX. Display shows

DELAYED TX DATE

and the current date.

Enter the day and time you want the fax to be sent then the fax destination numbers as shown above in

‘To send a delayed fax to

multiple destinations’.

When you have entered all the numbers:

Press START again. Display shows

ENTRY

IS OK? DIAL (START) CHECK (–––>)

Press NO. Display shows

PRINT ENTRY

REPORT? YES (<–––) NO (–––>)

Press YES to print a list of the destinations.

After printing, the display shows

CHECK

LOCATIONS YES (STR/LOC.) EXIT (–––>)

Press NO if you are happy with the list. Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press START to begin sending.

SELECT

FUNCTION

DELAYED

START

YES

START

To view, edit, delete or add entries before sending a delayed fax to multiple destinations

Load the document.

Press

SELECT FUNCTION.

Press

DELAYED TX. Display shows

DELAYED TX DATE

and the current date.

Enter the day and time you want the fax to be sent then the fax destination numbers as shown above in

‘To send a delayed fax to

multiple destinations’.

When you have entered all the numbers:

Press START again.

Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press NO. Display shows

PRINT ENTRY

REPORT? YES (<–––) NO (–––>)

Press NO. Display shows

CHECK LOCATIONS

YES (STR/LOC.) EXIT (–––>)

To view or delete entries

Press START. Display shows the first fax destination and

OK (START) CLEAR (–––>).

Press NO to delete the number and display the next number or press START to display the next number without deleting. When you have viewed all the destinations, the display shows

CHECK LOCATIONS

YES (STR/LOC.) EXIT (–––>)

SELECT

FUNCTION

DELAYED

START

eFax 2000 - Edition 4 – 14th November ’00 (3313)

Either:

Press NO if you are happy with the list. Display shows

ENTRY IS OK?

DIAL (START) CHECK (–––>)

Press START to begin sending.

Or, to add entries:

When the display shows

CHECK LOCATIONS

YES (STR/LOC.) EXIT (–––>)

Enter the number you want to add using One touch, Autodial or the keypad.

The display shows the name/number and

ENT (STR) EXIT (LOC./–––>)

Press START to accept the number.

You can now add another number if required.

Press

NO when you have added all the

numbers you want. Display shows

ENTRY

IS OK? DIAL (START) CHECK (–––>)

Press START to begin sending.

START

Please note

To cancel at any time during these steps, press the

STOP button repeatedly until the document is ejected.

To send a confidential fax

Load the document.

Press

SELECT FUNCTION.

Press

CONF. TX.

Enter the mailbox number or sub-address of the person you are faxing.

Press

START.

Display shows

SELECT LOCATION

Enter the fax number you want.

Press

START to begin sending the fax.

SELECT

FUNCTION

CONF. TX.

START

Please note

You cannot send a confidential fax to a group number or more than one destination at a time.

Confidential faxes and mailboxes

You can keep faxes confidential by sending them to personal mailboxes at other fax machines. You can also receive confidential faxes into your own personal mailbox in the eF@x 2000’s memory. You can then only print faxes from your mailbox by entering a 4-digit password.

When sending a confidential fax, you must know the mailbox number or sub-address of the person you are sending to.

Please note

This feature works only with compatible fax machines. These are: eF@x 2000, OKIFAX 4500, 5200, 5400, 5500, 5650, 5700 and 5900.

To create a confidential mailbox

Your eF@x 2000 allows up to 8 individual mailboxes.

Press

SELECT FUNCTION.

Press

USER PROG.

Press 5. Display shows

5: PERSONAL BOX PRG

Press YES. Display shows

PERSONAL BOX NO [ ]

Enter the mailbox number you want between 1 and 8.

Press

YES.

Display shows

PERSONAL BOX [CLOSE]

Press NO until the display shows

PERSONAL BOX [CONF]

Press YES. Display shows

PRG PASSWORD [ ]

Enter the 4-digit password you want.

Press

YES to confirm.

Display shows

PERSONAL BOX NO. [ ]

You can now create another mailbox.

Press

SELECT FUNCTION to return to

standby.

SELECT

FUNCTION

USER PROG.

JKL

YES

Please note

If you cannot display

CONF

the mailbox number you have selected already contains a message. If the display shows

ILLEGAL OPERATION

, the mailbox already holds a confidential message. Please select another mailbox.

YES

SELECT

FUNCTION

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To receive and print a confidential fax

Make sure the person who is sending the document knows your mailbox number.

When your machine receives a confidential fax, it stores the fax in your mailbox and then prints a report telling you that you have received a confidential fax. The display shows

MSG. IN MEMORY

Press

SELECT FUNCTION.

Press

PRINT OPERATION.

Display shows

PRINT PERSONAL BOX?

Press YES. Display shows

PERSONAL BOX NO [ ]

Enter your mailbox number.

Press

YES.

Display shows

PRG. PASSWORD [ ]

If the mailbox selected contains no messages, the display shows

NO DATA IN MEMORY

Enter your 4-digit password.

Press

YES. The fax starts to print out.

OPERATION

YES

SELECT

FUNCTION

To delete a mailbox

Press SELECT FUNCTION.

Press

USER PROG.

Press

Display shows

5: PERSONAL BOX PRG

Press YES. Display shows

PERSONAL BOX NO [ ]

Enter the mailbox number you want between 1 and 8.

Press

YES.

Display shows

PERSONAL BOX [CONF]

Press NO until the display shows

PERSONAL

BOX [CLOSE]

Press YES. Display shows

DELETE PERSONAL BOX

Press YES to confirm. Display shows

PERSONAL BOX NO. [ ]

You can now close another mailbox.

Press

SELECT FUNCTION to return to

standby.

Please note

If the display shows

ILLEGAL OPERATION

, the mailbox already holds a confidential message. Please select another mailbox.

SELECT

FUNCTION

USER PROG.

JKL

YES

SELECT

FUNCTION

eFax 2000 - Edition 4 – 14th November ’00 (3313)

To change a mailbox password

Press SELECT FUNCTION.

Press

USER PROG.

Press

Display shows

5: PERSONAL BOX PRG

Press YES. Display shows

PERSONAL BOX NO [ ]

Enter the mailbox number you want between 1 and 8.

Press

YES.

Display shows

PERSONAL BOX [CONF]

Press YES. Display shows

PRG PASSWORD [XXXX]

Enter the new 4-digit password.

Press

YES to confirm.

Display shows

PERSONAL BOX NO. [ ]

Press SELECT FUNCTION to return to standby.

Please note

If the display shows

ILLEGAL OPERATION

, the mailbox already holds a confidential message. Please select another mailbox.

SELECT

FUNCTION

USER

PROG.

JKL

YES

SELECT

FUNCTION

Please note

This feature works only with compatible machines which can act as a relay station. These are: OKIFAX 5900 and 5950.

Relaying faxes

You can send a document to another, fax machine and request it to forward the document on to a number of destinations.

You will need to know the 4-digit relay password of the machine you are sending the fax to as well as the relay list numbers which are the 2-digit code numbers of destinations or groups of destinations stored in the relaying machines memory.

After a fax has been relayed to its final destinations by the relaying fax, it can send a message back to the original machine to confirm the success of the relay. For this feature to work, your eF@x 2000 your machine’s phone number must be stored in the AUTO DIAL directory as number 70.

eFax 2000 - Edition 4 – 14th November ’00 (3313)

To start relaying a fax

Load the document.

Press

SELECT FUNCTION.

Press

RELAY INIT.-TX.

Display shows

RELAY PASSWORDS

Enter the 4-digit relay password of the machine you are sending the document to.

Press

YES.

Display shows

REMOTE LIST NO. [ ]

Enter the 2-digit code of the relay group stored in the other machine.

Press

YES.

Display shows

SELECT LOCATION

Enter the number of the other machine using the ONE TOUCH, AUTO DIAL or KEYPAD as normal.

Press

START to begin sending the fax.

SELECT

FUNCTION

RELAY

INIT.-TX.

YES

START

Polling

Polling lets you call another fax machine which then sends you a fax automatically.

It also enables another fax machine to call your eF@x 2000 and request a document that you have set ready to be received. This is often also known as ‘faxback’.

You can retrieve documents from individual mailboxes or sub-addresses.

To set a fax for one-time polling

A document can be stored in the memory for polling by another fax machine. After polling the memory is cleared.

Load the document.

Press

SELECT FUNCTION.

Press

POLLING.

Display shows

BULLETIN POLL

Press NO. The document is scanned into the memory. Display shows

WAITING TO

BE POLLED

Please note

One time polling uses the mailbox 0 to store the document. After your machine has been polled, the mailbox is automatically cleared.

If display shows

ALREADY EXIST

, then the standard

or one-time polling feature is already in use.

SELECT

FUNCTION

POLLING

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To set a fax for standard polling

A document can be polled repeatedly by other machines.

Load the document.

Press

SELECT FUNCTION.

Press

POLLING.

Display shows

BULLETIN POLL

Press YES. Display shows

PERSONAL BOX NO. [ ]

Enter the mailbox number 0.

Press

YES to confirm. The document is

scanned into the memory. Display shows

WAITING TO BE POLLED

SELECT

FUNCTION

POLLING

YES

Please note

If display shows

ALREADY EXIST

, then the standard

or one-time polling feature is already in use.

To poll a document from another fax machine

When you know that another fax machine has a document ready for polling, you can set your eF@x 2000 to receive the document.

Press

SELECT FUNCTION.

Press

POLLING.

Display shows

NO. = < MAIL BOX NO. >

Press START. Display shows

POLLING RX.

SELECT LOCATION.

Enter the number of the

machine you are calling.

Press

START to begin polling.

SELECT

FUNCTION

POLLING

START

To cancel a document set for polling

You can cancel a one-time poll and standard polling.

Press

STOP.

Display shows

COMMUNICATION CANCEL

Press YES.

Display shows

WAITING TO BE POLLED

. If this is not shown, press NO until it is displayed.

Press

YES and the polling is cancelled.

STOP

YES

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Please note

This feature works only with compatible machines. These are: eF@x 2000, OKIFAX 4500, 5200, 5400, 5500, 5650 and 5700.

In order to store a fax for confidential polling, you will need to create a polling mailbox, see below.

Confidential polling

To create a polling mailbox

You can use a personal mailbox to store messages for polling (as well as receiving confidential faxes).

Press

SELECT FUNCTION.

Press

USER PROG.

Press

Display shows

5: PERSONAL BOX PRG

Press YES. Display shows

PERSONAL BOX NO. [ ]

Enter the mailbox number you want to use, between 1- 8.

Press

YES. Display shows

PERSONAL BOX

[CLOSE]

Press NO until the display changes to

PERSONAL BOX [POLL]

Press YES to set the personal mailbox.

Press

SELECT FUNCTION to return to

standby.

SELECT

FUNCTION

USER

PROG.

JKL

YES

SELECT

FUNCTION

To set a fax for polling from a specific mailbox

Load the document.

Press

SELECT FUNCTION.

Press

POLLING.

Display shows

BULLETIN POLL

Press

YES.

Display shows

PERSONAL BOX NO. [ ]

Enter the mailbox number you want between 1- 8.

Press

YES to confirm. The document is

scanned into the memory. Display shows

BULLETIN MSG. IN MEM

Please note

If display shows

ILLEGAL OPERATION

, then mailbox

0 is being used as a confidential mailbox. Select another mailbox.

If the display shows

OVER WRITE

, the personal mailbox you have selected is already in use for polling. Select another mailbox or allow the new document to over write the existing document by pressing YES.

SELECT

FUNCTION

POLLING

YES

eFax 2000 - Edition 4 – 14th November ’00 (3313)

To cancel a document for polling stored in a specific mailbox

Press SELECT FUNCTION.

Press

USER PROG.

Press

Display shows

PERSONAL BOX PRG

Press YES. Display shows

PERSONAL BOX NO. [ ]

Enter the number of the mailbox you want to close.

Press

YES.

Display shows

PERSONAL BOX [ POLL]

(Press NO until the display shows

PERSONAL BOX [CLOSE]

Press YES. Display shows

DELETE PERSONAL BOX

Press YES to confirm. The polling document is deleted and the mailbox closed.

SELECT

FUNCTION

USER

PROG.

JKL

YES

To print the document stored for polling in a personal mailbox

Press SELECT FUNCTION.

Press

PRINT OPERATION.

Display shows

PRINT PERSONAL BOX? [ ]

Press YES. Display shows

PERSONAL BOX NO. [ ]

Enter the mailbox number you want.

Press

YES to confirm. The document is

printed.

To poll a document from a mailbox

Press SELECT FUNCTION.

Press

POLLING.

Display shows

NO. = < MAIL BOX NO. >

Enter the mailbox or sub-address number.

Press

START. Display shows

POLLING RX.

SELECT LOCATION.

Enter the number of the machine you are calling.

Press

START to begin polling.

Please note

One-time and standard polling documents cannot

be printed.

SELECT

FUNCTION

OPERATION

YES

SELECT

FUNCTION

START

eFax 2000 - Edition 4 – 14th November ’00 (3313)

Print outs and reports

Your eF@x 2000 lets you print out a range of repor ts that tell you the current settings, operations and functions of your machine.

Activity Report

Provides a record of faxes sent and received and includes:

• The total amount of time spent sending and receiving faxes.

• Date, time and duration of each fax.

• Name or number of the other machine.

• Communication mode.

• Number of pages.

• Result (if there was an error or the fax was stored

in the memory before printing).

• Service codes.

To print a report

A configuration report shows the current settings on your machine.

Press

SELECT FUNCTION.

Press

REPORT PRINT.

Display shows

1: ACTIVITY REPORT

Press NO to scroll through the list of reports until the one you want is displayed.

Press

YES. The report is printed.

When printing is finished, press

SELECT

FUNCTION to return to standby.

SELECT

FUNCTION

REPORT

YES

SELECT

FUNCTION

eFax 2000 - Edition 4 – 14th November ’00 (3313)

Broadcast Confirmation Report

Confirms the results of faxes sent to multiple locations and includes:

• Date and time the fax operation started.

• How long the fax took to send.

• The name or number of each destination.

• Number of pages sent.

• Result of broadcast (If the fax was not sent at all,

the report cannot be printed).

Active Memory Files Report

Provides a list of all fax messages stored in the memory of your machine and includes:

• List of faxes received and number of pages.

• List of the setup status of each mailbox (1-8) in

use, the number of messages and total number of pages in each mailbox.

• List of the faxes sent and received when polling, with the polling date and time, name or number of the other machine, communication mode and number of pages of each fax.

• List of faxes that have been scanned into the memory for delayed sending with the date and time set for sending, the name or number of the other machine and the number of pages of each fax.

Telephone Directory

The list includes:

• Name and main fax number for each ONE TOUCH button.

• Back-up number for each ONE TOUCH button.

• One Touch settings.

• Name and number stored for each AUTO DIAL

entry.

• List of ONE TOUCH buttons and AUTO DIAL codes stored for group dialling.

Configuration Report

The list includes:

• Current user function settings of your machine (except One Touch settings which appear under the Telephone Directory).

• The name and number you have set for your eF@x 2000.

• The dial settings.

Message Confirmation Report

Provides details about the last fax sent to, or polled from, a single destination, including:

• Date.

• Duration of send.

• Name or number programmed into the machine

at the other end (if none is available, the number you have dialled or the memory location ID is printed).

• Communication mode.

• Number of pages send or received.

• Result of transmission.

• Service codes.

• A part of the fax for reference (providing this

setting has been set. See ‘User Function settings, 04: IMAGE IN MCF’, page 59).

Confidential Reception Report

Printed automatically each time your machine receives a confidential fax into a mail box. The report includes:

• Date of reception.

• Duration of fax.

• Name or number of the other machine (if none

is available, any number you have stored for that machine is printed).

• The mailbox number.

• Number of pages received.

• Reception result.

• Service codes.

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Confidential Reception Report

Printed automatically each time your machine receives a confidential fax into a mail box. The report includes:

• Date of reception.

• Duration of fax.

• Name or number of the other machine (if none

is available, any number you have stored for that machine is printed).

• The mailbox number.

• Number of pages received.

• Reception result.

• Service codes.

Broadcast Entry Report

Each time you set a fax to be sent to multiple destinations, your eF@x 2000 ask if you want a report to confirm the list of other destinations. Details include:

• List of the One Touch or Auto Dial entries used.

• List of the phone numbers entered manually.

Power Failure Report

If the mains power has failed or been switched off and your machine has delayed faxes set or received faxes stored in the memory, you will get a report when the power comes back on to alert you that these faxes have been lost. The report will show the date and time that each fax was received or due to be sent. It will also show the destination number on faxes to be sent and sender’s number on received faxes (but only if it has been stored in the sending machine).

Report codes

The following codes are used in reports.

Result Codes

CODE MEANING

BUSY

Engaged or no answer.

COMP

. A multiple-destination fax was

completed.

COVER

The machine’s cover was opened during sending or receiving.

Communication error. The fax did not go through.

Fax sent or received successfully.

PUNIT

Error. Problem with the printing unit. Contact an engineer.

R--JAM

A paper jam occurred while receiving a fax and eF@x 2000 was unable to receive the entire message into memory.

S--JAM

A document jam has occurred in your machine.

STOP

The Stop button was pressed.

Fax2Net details

If you use the Fax2Net service these details will also be included on printed reports. See page 57.

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Communication Codes

CODE MEANING

B.C.

Multiple-destination.

CALLING

A fax call sent from your machine.

CALLED

A fax call received by your machine.

POLLING

Polling reception.

POLLED

Document set for one-time polling

POLL=**

Document set for polling by any number of machines. (** = the number of the mailbox in which the document was stored).

CONF=**

Confidential fax (** = the number of the mailbox in which the document was stored).

LOST

Faxes stored in the memory have been lost due to power failure.

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Using the Fax2Net service

Complete and return the registration form

After registering, you receive 45 minutes of free e-mail and international faxing. (Valid for one month).

With your eF@x 2000 you will have received a Fax2Net registration form (a copy is shown below). Fill out the form and fax to the number shown.

You will receive by fax, confirmation of your registration along with your email address, Fax2Net account number, PIN number and the ser ver telephone number. You will also receive easy instructions on how to get star ted together with a copy of the Fax2Net terms and conditions.

At the end of the trial period, you will receive a reminder from Fax2Net asking you if you want to continue with the service.

Group dialling

You can send a document to a mixture of fax and e-mail addresses by combining into a group. To create a group, see ‘Group Dialling’, page 32.

Please note

You cannot use Web addresses as par t of a group dial.

0207 341 5524

To set your eF@x 2000 for Fax2Net dialling

When you receive the Registration Confirmation fax from Fax2Net you can set up your machine for using the Fax2Net service.

Press

SELECT FUNCTION.

Press

USER PROG.

Press

7. Display shows

7: FAX NETWORK PRG

Press YES. Display shows

SERVER TEL NO:

Enter the server telephone number shown on your Registration Confirmation.

If you need to dial a number to get an outside line, enter that number first.

Press

10/PAUSE = pause.

Press

8/+ = +

Press 9/SPACE = space

Press

HYPHEN = -

Press

YES and NO to move the cursor.

Press

START. Display shows

ACCOUNT NO.

Enter the Fax2Net account number and PIN shown on your Registration Confirmation as one number.

Press

START.

Display shows

INTERNATIONAL PREFIX

Enter the international prefix you normally use for international phone calls. (00 when in the UK).

Press

START.

To store an e-mail address

You can store e-mail addresses of up to 64 characters. Before you can enter an e-mail address, you must enter your server and account details, (see ‘To set your eF@ax 2000 for Fax2Net dialling’).

Press

SELECT FUNCTION.

Press

LOCATION PROG. Display shows

LOCATION PROGRAMMING

Press the ONE TOUCH button under which you want to store the address. Display shows

ONE TOUCH KEY PRG

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Press SELECT FUNCTION to return to standby.

You can now begin sending and receiving e-mail and fax messages using your Fax2Net account.

Fax2Net Customer Support

If you have any questions about the service, please call the Fax2Net Customer Support Centre at 0207 341

5523. Lines are open 9am-5pm, Monday – Friday.

E-mails

SELECT

FUNCTION

SELECT

FUNCTION

YES

PQRS

START

9/SPACE

10/PAUSE

8/+

HYPHEN

YES

Please note

You cannot enter e-mail and web page addresses from a PC. You must use the eF@x 2000 keypad.

SELECT

FUNCTION

USER PROG.

START

LOCATION

PROG.

If you make a mistake when entering a name or number, move the cursor back to the error and either over write it by entering the correct number or press the 9/SPACE button to delete it.

Press

START to save the address.

Display shows

LOCATION PROGRAMMING

You can now enter another e-mail address by pressing the next ONE TOUCH button you want.

Press

SELECT FUNCTION to return to

standby.

Press NO until the display shows

Press YES. Display shows

EMAIL CAPS OFF

Enter the e-mail address you want.

Entering e-mail and web site addresses

For example to enter the name JOHN:

Press the

5 button until the display shows

Press the 6 button until the display shows

Press the 4 button until the display shows

Press the 6 button until the display shows

Press 9/SPACE = space.

Press

HYPHEN = -

Press ONE TOUCH button 1 = .

Press

ONE TOUCH button 2 = _

Press

ONE TOUCH button 3 = ~

(shown as –1 on the display)

Press

ONE TOUCH button 4 = “”

(double quotation mark)

Press

ONE TOUCH button 5 = /

Press

ONE TOUCH button 6 = @

Press

ONE TOUCH button 7 = CAPS (lets

you switch between small and capital letters)

Press

0 OPER/UNIQUE repeatedly until the character you want is displayed: These include:

Ø./!#&’()*+,-:;=?

Press NO to move the cursor for ward.

Press

YES to move the cursor back.

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To send an e-mail

To send an e-mail you must first store the address in the One touch directory.

Load the document as normal in the document feeder tray.

Press the

ONE TOUCH button containing

the e-mail address.

Press

START to send.

To receive e-mail

When someone sends an e-mail to your Fax2Net address, your eF@x will receive it just like a fax. The Fax2Net service automatically changes it from an e-mail to a fax format.

START

SELECT

FUNCTION

YES

JKL

MNO

GHI

HYPHEN

UNIQUE

9/SPACE

YES

9/SPACE

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Press NO until the display shows

WEB

Press YES. Display shows

WEB CAPS OFF http://

Enter the Web page address (URL).

Entering e-mail and web site addresses

For example to enter the name JOHN:

Press the

5 button until the display shows

Press the 6 button until the display shows

Press the 4 button until the display shows

Press the 6 button until the display shows

Press 9/SPACE = space.

Press

HYPHEN = -

Press ONE TOUCH button 1 = .

Press

ONE TOUCH button 2 = _

Press

ONE TOUCH button 3 = ~

(shown as –1 on the display)

Press

ONE TOUCH button 4 = “”

(double quotation mark)

Press

ONE TOUCH button 5 = /

Press

ONE TOUCH button 6 = @

Press

ONE TOUCH button 7 = CAPS (lets

you switch between small and capital letters)

Press

0 OPER/UNIQUE repeatedly until the character you want is displayed: These include:

Ø./ ! #&’() *+,-:; =?

Press NO to move the cursor for ward.

Press

YES to move the cursor back.

JKL

MNO

GHI

HYPHEN

OPER/UNIQUE

YES

9/SPACE

To store a Web page address (URL)

Press SELECT FUNCTION.

Press

LOCATION PROG. Display shows

LOCATION PROGRAMMING

Press the

ONE TOUCH button under which you want to store the address. Display shows

ONE TOUCH KEY PRG.

To find free entries in the phone directory

You can scroll through the One Touch and Auto Dial directories to look for free locations.

Press

SELECT FUNCTION.

Press

LOCATION PROG. Display shows

LOCATION PROGRAMMING

Press SEARCH. Display shows

ONE TOUCH

NO.

and the first free entry.

Press

SEARCH to scroll through the one

touch and auto dial directories.

SELECT

FUNCTION

Web pages

You can store Web addresses (URLs) of up to 64 characters.

YES

SELECT

FUNCTION

LOCATION

PROG.

Please note

You can only scroll through the free locations while the display shows

SRCH

LOCATION

PROG.

If you make a mistake when entering a name or number, move the cursor back to the error and either over write it by entering the correct number or press the 9/SPACE button to delete it.

Press

START to save the address.

Display shows

LOCATION PROGRAMMING

You can now enter another Web address by pressing the next ONE TOUCH button you want.

Press

SELECT FUNCTION to return to

standby.

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To send a fax abroad

Load the document as normal in the document feeder tray.

Dial the fax number as normal using the Keypad, One Touch buttons or Auto Dial directory.

When you dial the international prefix, your eF@x 2000 automatically routes the document over the Fax2Net network for lower call charges.

Sending international faxes

If you do not want to use the Fax2Net service to send an international fax

Enter a +before the number.

For example, if the international code is 0021, you can stop the call from using the Fax2Net service by pressing the button to enter ‘ +’ before 0021

8/+

To retrieve Web pages

Press SELECT FUNCTION.

Press

USER PROG. Display shows

FUNC.

PROGRAMMING

Press 8. Display shows

FAX2NET SERVICE

Press YES. Display shows

1: WEB RETRIEVAL

Press YES. Display shows

SELECT LOCATION

Press the ONE TOUCH button which contains the Web address you want.

Press

START to begin dialling. Your eF@x 2000 sends the request to the Fax2Net service and then hangs up. Fax2Net then calls back to deliver the page that you have requested.

SELECT

FUNCTION

TUV

YES

START

SELECT

FUNCTION

USER PROG.

START

9/SPACE

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Reports

When you are using Fax2Net, your eF@x 2000 reports will additionally show the following details.

Configuration Reports

Will include:

• Fax2Net server telephone number

• Fax2net account number

• International telephone prefix

Telephone Directory

Registered e-mail address and web pages contained in the One Touch directory

Activity Report

E-mail address (up to 20 characters) Web page

Codes

The following codes will be added:

FNET

International fax via Fax2Net

Fax to E-mail

WEB

Web page retrieved

P-CARD

Prepaid Card Registration

If the call doesn’t go through

If the Fax2Net server does not respond or is busy, your call is handled as a normal fax and your machine will redial.

If the information is not sent correctly or if your account has expired, the connection is stopped and your machine gives a warning beep and an error message is displayed.

If the display shows

CHECK ACCOUNT NO

, you may have entered your account number incorrectly. Please check and try again. If you entered the correct account number, please contact the Fax2Net Customer Support Centre at 0207 341 5523. Lines are open 9am-5pm, Monday – Friday.

Please note

You cannot use the Fax2Net service if you have set Restricted access, see page 64.

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Choice of payment methods

You can pay for the Fax2Net ser vice in a choice of ways.

1. Direct debit from bank account.

2. Electronic transfer from bank account.

3. Credit card (Visa, MasterCard).

4. Pre-paid card.

You receive a monthly invoice for checking/payment (except pre-paid account holders).

Cancellation

You can cancel your account by calling the Fax2Net Customer Support Centre. If you are a pre-paid account holder you will be refunded the remaining credit on your account.

Charges

Fax2Net charges are for the duration of the call from your fax machine to the Fax2Net server. At the time of printing, the Fax2Net service costs just 10p per minute for sending and receiving e-mails and retrieving web pages.

The current charges and those for international faxing are e-mailed to you when you first register for the service. You will then be kept up to date with any further changes automatically for as long as you remain a Fax2Net account holder.

Current charges can be obtained from the following web pages: http://www.fax2net.com/rates/IPfax/uk_rates.html

and

http://www.fax2net.com/rates/ser vice_rates/bt/uk _ok_services.html

Billing

Billing is in 6 second increments with a 30 second minimum.

Using a pre-paid card

If you subscribe to Fax2Net using a pre-paid card, you will need to register the card number each time you use the service.

To register the card number

Press SELECT FUNCTION.

Press

USER PROG. Display shows

FUNC.

PROGRAMMING

Press 8. Display shows

FAX2NET SERVICE

Press YES. Display shows

1: WEB RETRIEVAL

Press NO. Display shows

2: PREPAID CARD REG

Press YES. Display shows

NO. < CARD NUMBER >

Enter your pre-paid card number.

Press

START. The server phone number will be displayed and the machine will receive the report.

START

SELECT

FUNCTION

TUV

YES

USER PROG.

Joining Fax2Net

Once your free 45 minutes are almost up, the Fax2Net service will send you details of how to join the service by subscription or by pre-paid card.

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Optional settings

The User Function options are:

01: MCF (SINGLE LOC) ON or OFF

Switch on to print a Confirmation Report for each fax sent and received. Original setting = OFF.

02: MCF (MULTI-LOC.) ON or OFF

Switch on to print a Broadcast Confirmation Report every time a fax is sent to a group or multiple destinations. Original setting = OFF.

03: ERR. REPORT (MCF.) ON or OFF

Switch on to print a Message Confirmation Report each time there is an error on an incoming or outgoing fax. Original setting = ON.

04: IMAGE IN MCF ON or OFF

Switch on to add a section of the first page your machine printed as a useful reference underneath a Message Confirmation Report. Original setting = ON.

05: SENDER ID ON or OFF

When switched on, your machines ID, date and time is printed on each page you send. Original setting = ON.

06: MONITOR VOLUME HIGH, LOW, OFF

You can set the volume for the telephone line and fax tones you hear. Original setting = HIGH.

You can change the settings on your eF@x 2000 to suit your personal preferences.

For

04: IMAGE IN MCF

to work, the function

17: MEM/FEEDER SW

must be set to MEM and function

25: INSTANT DIALLING

must be switched On.

To change the User Function settings

Press SELECT FUNCTION.

Press

USER PROG. Display shows

1: FUNC. PROGRAMMING

Press YES. Display shows

FUNCTION NO. [ ]

Enter the 2-digit number of the function you want to change. Display shows the name of the function.

Press

NO to scroll through the options.

Press

YES to select the option displayed.

Press

STOP to select another function.

Press SELECT FUNCTION to return to standby.

SELECT

FUNCTION

SELECT

FUNCTION

USER PROG.

YES

STOP

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12: DISTINCTIVE RING

Distinctive ringing is a service offered by BT and other networks that allows you to have two telephone numbers on the same line, each with its own distinctive ring. This enables you to separate calls, for example, into business and personal. If you have distinctive ringing you will need to adjust this function. See ‘To set distinctive ringing’, page 63. For more information contact BT or your network. Original setting = OFF.

13: 1’ST PAPER SIZE A4, LET, LGL13, LGL14,

OTHER

You can set what size paper you are using in the paper tray of your machine so that it prints out on the correct area. Original setting = A4.

14: USER LANGUAGE ENG or FRE

You can switch between the two languages, English or French, used for the display. Original setting = ENGLISH.

15: INCOMING RING ON, OFF or DRC

You can set the type of ring you hear for incoming calls. When set to Off, your machine will not ring for incoming calls. When switched On, you machine only rings when set to Manual receive mode or when

11:

RING RESPONSE

is set to 5-20 seconds (except 1 ring). When set to DRC, you machine rings for each incoming call with the same tone, even if you have

12:

DISTINCTIVE RING

switched on. Original setting = ON.

If your machine is set to Telephone/Fax mode, the recommended setting is 1 ring.

07: BUZZER VOLUME HIGH, MID, LOW

You can set the volume for the secondar y ringing tone your hear when your machine is set to

TEL/FAX AUTO

SW MODE

. It also adjusts the volume of the alarm tone

your machine produces. Original setting = HIGH.

08: CLOSED NETWORK OFF. T/R and RX

You can set your machine only to send and/or receive faxes from numbers stored in the One Touch and Auto Dial directories.

If you do not want you machine to send faxes or receive faxes from other numbers, select T/R. if you only want you machine to refuse faxes from other numbers, select RX. Original setting = OFF.

09: TX MODE DEFAULT

You can change the default resolution and contrast settings for sending faxes and copying documents. Original settings = STANDARD and NORMAL.

10: T/F TIMER PRG 20 or 35 SECONDS

When set to telephone/fax answering mode your machine automatically distinguishes between incoming voice and fax calls. If it is a voice call, your machine tells you to pick up the handset connected to the TAD socket. If you do not answer, the machine automatically switches to fax mode to enable the caller to send a fax. The T/F TIMER function sets how long your machine waits for you to answer the call before switching back to fax mode. Original setting = 20 SECS.

11: RING RESPONSE 1 RING, 5, 10, 15 or

20 SECONDS

This sets how long your machine waits before answering an incoming call when it is set to Auto or Telephone/Fax answering modes. Original setting = 1 RING.

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19: ECM FUNCTION ON or OFF

The error correction mode helps your machine improve communication quality where telephone line conditions are poor. When using ECM the sending machine will re-send a document as necessary if the receiving machine cannot verify the transmission. Using ECM increased the transmission time because data is checked as it is sent. Original setting = ON.

20: REMOTE DIAGNOSIS ON or OFF

This allows an engineer to dial and service your machine via the telephone line. Original setting = OFF.

21: PC/FAX SWITCH ON or OFF

When your eF@x 2000 is set to receive in PC Receive Mode and your MFP software is set to receive fax messages, all incoming calls are transferred directly to your PC. How ever, if you are having problems with your PC, you can switch this function On so that your eF@x 2000 will receive and print faxes direct. Original setting = ON.

22: NO TONER MEM. RX ON or OFF

When switched On, your machine automatically receives and stores incoming faxes in the memory when the toner level is low. When switched Of f, messages are printed even if the toner is low or empty. Original setting = ON.

If connected to a PC

It is recommended that Power Save Mode is not used because your PC cannot switch the machine back to full operation.

If you switch Power Save Mode on, once the machine has ‘gone to sleep’, you will not be able to print from a PC without first ‘waking up’ your eF@x 2000 by pressing the START button.

16: REMOTE RECEIVE OFF, 00, 11, 22, 33,

44, 55, 66, 77, 88, 99, ** and ##.

When you answer an incoming call on a telephone connected to the same line as your fax or via an attached handset, you can tell your fax machine to switch to fax mode to receive an incoming fax by entering a 2-digit code. Use the keypad of a handset or an external phone to enter the code number you have set into your machine. Original setting = OFF.

17: MEM/FEEDER SW. MEM or FEEDER

The setting controls how your machine normally sends messages – either via the document feeder (FEEDER) or by scanning documents into the memory and then sending. Original settings = MEMORY.

18: POWER SAVE MODE ON or OFF

Your machine can be set to use substantially less power 3 minutes after the last button press. When in Power Save Mode, the display shows

POWER SAVE

MODE. PRESS “START” TO EXIT

. To resume normal operation when the telephone rings, when the handset is lifted or when you load a document, press Start. Original setting = OFF.

This function depends on the setting for

25: INSTANT

DIALLING

. If Instant Dialling is set to On, all documents are scanned into the memory automatically. To use the MEM/FEEDER settings, you should switch Instant Dialling to Off.

DRC is only available if the setting of user function

12: DISTINCTIVE RING

is available. Also, when set to Off, there is no effect on ringer in Telephone/Fax auto answering mode.

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26: RESTRICT ACCESS ON or OFF

Lets you select whether or not you want prevent unauthorised people from using your machines. Select On to activate and then set your restricted access codes. See page 64. Original setting = OFF.

27: WIDTH REDUCTION ON or OFF

Switch to On to print your incoming faxes at a slightly reduced width. Original setting = ON.

28: ONE TOUCH PARAM

This allows you to make changes to the settings of a ONE TOUCH button, without changing the normal communications settings used by your machine.

23: MEM. FULL SAVE ON or OFF

If the memory when storing pages, the display shows

MEMORY OVERFLOW

before changing to

SEND

SCANNED PAGES </Yes No/>

If you press NO Scanning stops and the display shows

MEMORY

OVERFLOW REFER TO USER GUIDE

. Now press STOP and remove the remaining pages from the document feeder. Any pages of the document scanned into the memory are deleted.

If you press YES All the pages scanned into the memory will be sent. Then the display changes to

RELOAD DOCUMENT

. You can send the remaining pages as a separate transmission. Original setting = ON.

24: CONTINUOUS TONE ON or OFF

When switched On, your machine will give a continuous tone while receiving a fax. Pressing STOP once turns off the tone. When switched Off, your machine gives a short beep after each fax received. Original setting = OFF.

25: INSTANT DIALLING ON or OFF

With this feature switched On, and when sending a fax to a single destination, your machine automatically scans the document into the memory and dials the number. Original setting = ON.

When set to On, and you do not press the NO button within one minute the messages

SEND

SCANNED PAGES

, your machine will send the pages

automatically.

When set to Off, and you do not press the NO button within one minute the messages

SEND SCANNED

PAGES

, your scanned pages are deleted from the

memory.

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Memory password

When you have your machine set to receive faxes to memory (select MEM RECEIVE MODE using the AUTO REC button, see page 22), you can prevent unauthorised persons from printing out faxes by setting a password.

Please note

If a password has been set and MEMORY RECEIVE RX MODE selected, you will not be able to print out faxes, change the reception mode or change the password unless the current password has been entered.

To set distinctive ringing

To use this feature you must subscribe to the distinctive ring service supplied by your telephone service provider.

You should also be ready to ring your fax machine from another number.

Press

SELECT FUNCTION.

Press USER PROG. Display shows

1: FUNC. PROGRAMMING

Press YES. Display shows

FUNCTION NO. [ ]

Enter 12. Display shows

12: DISTINCTIVE RING

Press NO to switch from OFF to SET.

Press

YES.

Display shows

SETUP FAX RING

CALL FAX NUMBER NOW

Within 90 seconds, call your eF@x from a phone on another line, (dial the number that gives the distinctive ring).

When your machine begins to ring:

The display shows

AUTO DETECTING RING

PATTERN

Your eF@x 2000 automatically detects and remembers its assigned ring pattern.

When it has finished, the display changes to

DISTINCTIVE RING SET. RESULT – OK

The display then changes to

DISTINCTIVE

RING [ON]

Press YES to confirm.

Press SELECT FUNCTION to return to standby.

Please note

If your eF@x 2000 does not detect the ring pattern, the display shows

DISTINCTIVE RING SET RESULT = NG

If this happens, repeat these steps.

SELECT

FUNCTION

USER PROG.

YES

SELECT

FUNCTION

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To delete a memory password

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Enter 6. Display shows

6: MEM PASSWORD PRG

Press YES. Display shows

PRG PASSWORD [ ]

Press SPACE. Display changes to

DELETE PASSWORD?

Press YES. The password is deleted.

Press

SELECT FUNCTION to return to

standby.

SELECT

FUNCTION

USER

PROG.

MNO

YES

SELECT

FUNCTION

9/SPACE

Restricted access

You can stop unauthorised people from using your machine and give different groups of people separate passwords. You first set a Department ID for each group you want – this is a 2-digit code and then a 4-digit password. Users just enter the appropriate 4-digit password in order to use your eF@x 2000.

The user function

26: RESTRICT ACCESS

must be

set to On.

Please note

When restricted access is switched On, you will not be able to use the Fax2Net service.

To set a memory password

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Enter 6. Display shows

6: MEM PASSWORD PRG

Press YES. Display shows

PRG PASSWORD [ ]

Enter the 4-digit password you want. Display shows

PRG PASSWORD

Press YES. Display shows

MEM. PASSWORD PRG

Press SELECT FUNCTION to confirm.

SELECT

FUNCTION

USER PROG.

MNO

YES

SELECT

FUNCTION

To change the memory password

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Enter 6. Display shows

6: MEM PASSWORD PRG

Press YES. Display shows

PRG PASSWORD [ ]

Enter the new 4-digit password you want. Display shows

PRG PASSWORD

Press YES. Display shows

MEM. PASSWORD PRG

Press SELECT FUNCTION to confirm

SELECT

FUNCTION

SELECT

FUNCTION

YES

MNO

USER PROG.

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To change a restricted access password

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Enter 9. Display shows

9: RESTRICT ID PRG

Press YES. Display shows

DEPARTMENT NO

Enter the 2-digit code of the department you want to change. Display changes to

ENTER ID [ ]

Enter the 4-digit password you want to change. Display changes to

ID CLOSE

Press NO. Display shows

ENTER ID [ ]

Enter the new password.

Press

YES to confirm.

Display shows

DEPARTMENT NO. [ ]

Press SELECT FUNCTION to return to standby.

SELECT

FUNCTION

USER

PROG.

WXYZ

YES

SELECT

FUNCTION

To set restricted access

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Enter 9. Display shows

9: RESTRICT ID PRG

Press YES. Display shows

DEPARTMENT NO

Enter the 2-digit code between 01-24. Display changes to

ENTER ID [ ]

Enter a 4-digit password.

Press

YES to confirm.

Display shows

DEPARTMENT NO. [ ]

. If required, you can now create another department and password.

Press

SELECT FUNCTION to return to

standby. Display shows

ENTER ID

to indicate that a password must be entered before the machine can be operated.

YES

WXYZ

SELECT

FUNCTION

USER PROG.

SELECT

FUNCTION

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Dial settings

These settings allow you to control the way your eF@x 2000 dials numbers.

Your options are:

MF (TONE) / DP (PULSE)

Lets you switch between tone and pulse dialling. Original setting = MF (Tone dialling)

PBX LINE ON or OFF

Switch On if connecting your eF@x 2000 to a switchboard. This enables your machine to automatically dial a prefix number in order to get an

To cancel restricted access

You can cancel restricted access for individual departments/groups of users.

Press

SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Enter 9. Display shows

9: RESTRICT ID PRG

Press YES. Display shows

DEPARTMENT NO

Enter the 2-digit code of the department you want to cancel. Display changes to

ENTER ID [ ]

Enter the 4-digit password. Display changes to

ID CLOSE

Press YES to confirm. Display shows

DEPARTMENT NO. [ ]

Press SELECT FUNCTION to return to standby.

SELECT

FUNCTION

YES

WXYZ

USER PROG.

SELECT

FUNCTION

Please note

You can cancel all restricted access settings by switching the user function setting 26:RESTRICT ACCESS to Off. See page 64.

To change the dial settings

Follow these steps to change any of the dial settings shown above.

Press

SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Enter 2. Display shows

2: DIAL PARAMETERS

Press YES to scroll through the dial settings.

Press

NO to scroll through the options for

the displayed setting.

Press

YES to select the option displayed.

Press

SELECT FUNCTION to return to

standby.

SELECT

FUNCTION

USER

PROG.

ABC

YES

SELECT

FUNCTION

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outside line before dialling the rest of the number.

See ‘Connecting to a switchboard’, page 15.

Original setting = OFF.

AUTO START ON or OFF

When switched On, your eF@x 2000 automatically begins dialling as soon as you press a ONE TOUCH button or enter an AUTO DIAL number. When switched Off, you have to press the START button in order to begin dialling. Original setting = OFF.

DIAL PREFIX

When connected to a switchboard, this function lets you enter the number your machine has to dial in order to get an outside line. See ‘Connecting to a

switchboard’, page 15. Original setting = OFF.

There are further options which can be changed with the assistance of the Helpdesk 0870 241 3929. These are:

REDIAL TRIES 0-10

You can set how many times your eF@x 2000 automatically tries to redial a number which is busy or does not answer. Original setting = 5.

REDIAL INTERVAL 1-6 MINUTES

You can set the inter val between each redial attempt. Original setting = 3 MINS.

DIAL TONE DETECT ON or OFF

Allows your machine to wait for and detect a dial tone before dialling. Original setting = ON.

BUSY TONE DETECT ON or OFF

Allows your machine to detect a busy tone when sending a fax. Original setting = ON.

PULSE DIAL RATE

Sets the rate of pulse dialling. Original setting = 10 PPS.

PULSE MAKE RATIO 33% or 39%

Original setting = 33%.

PULSE DIAL TYPE N, 1—N and N+

Controls the type of pulse dialling used. Original setting = N.

MF (TONE) DURATION 73ms, 85ms or 100ms.

Sets the duration of tones used for dialling. Original settings = 85ms.

FLASH/EARTH/NORMAL

If connected to a switchboard, you may need to reset your machine to suit your switchboard’s line – normal (N), flash (F) or earth (E). Original setting = NORMAL.

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Language

You can switch between English and French for the text shown in the display and on printed reports.

To set the language

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Press YES. Display shows

FUNCTION NO. [ ]

Enter 14. Display shows

14: USER LANGUAGE

Press

NO to display the next language.

Press

SELECT FUNCTION to confirm the

language option shown.

SELECT

FUNCTION

USER

PROG.

YES

SELECT

FUNCTION

One touch dialling settings

If you are having trouble getting through to a number because of line problems you can try turning Echo Protection on or lowering the transmission speed for that individual ONE TOUCH button.

To adjust Echo Protection and speed

Press SELECT FUNCTION.

Press

USER PROG.

Display shows

1: FUNC. PROGRAMMING

Press YES. Display shows

FUNCTION NO. [ ]

Enter 28. Display shows

14: ONE TOUCH PARAM

Press the ONE TOUCH button you want. Display shows

ECHO PROTECTION [OFF]

Press NO to switch echo protection ON.

Press

YES to confirm.

Display shows

FAX SPEED [14.4K]

Either:

Press YES to confirm fax speed.

Press NO until the fax speed you want is displayed.

Press

YES to confirm.

Display shows:

28 ONE TOUCH PARAM

Press SELECT FUNCTION to return to standby.

SELECT

FUNCTION

USER PROG.

YES

Please note

If you change the ONE TOUCH entry at a later date, follow the steps above to switch Echo Protection OFF and reset the speed to 14.4K.

SELECT

FUNCTION

eFax 2000 - Edition 4 – 14th November ’00 (3313)

General information

Guarantee information

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the eF@x 2000, or any component thereof, which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of the guarantee are:

• The guarantee shall only apply to defects that occur within 12 months from the date of purchase, provided that the equipment is sent to the repair address within this period.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Helpline support and returns back to point of sale

Within the 12 month guarantee period:

Prior to returning your product, first read the Help section beginning on page 71 or contact the Helpline on 0870 241 3929.

Outside the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline and ask for details of our recommended repairers.

Returning the product:

If the Helpline is unable to remedy the problem they will ask you to return your eF@x 2000. Remove the image drum unit with toner car tridge from the machine and place it in a black plastic bag. Where possible, pack it in its original packaging. Please remember to include all parts, including line cords and mains power plug. (Please note we cannot take responsibility for products damaged in transit).

Please obtain and keep proof of posting or delivery.

A copy of the proof of purchase such as your receipt must be returned with your product.

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Technical specification

eF@x 2000

Type/compatibility .....................................Desktop ITU-T G3 transceiver

Applicable network ....................................PSTN and PBX

Transmission Speed ...................................14400/12000/9600/7200/4800/2400 Automatic fall back

Communications .......................................Half duplex

Coding scheme .........................................MH/MR/MMR with ITU-T ECM

Horizontal resolution .................................8 dots/mm or 300dpi

Vertical resolution .....................................3.85 line/mm (standard0

7.7 line/mm (fine)

15.4 line/mm (ex.fine, TX and copy)

Halftone transmission .................................64 shades of grey

Document size .........................................A4, A5, letter or legal size

Recording paper ........................................Plain paper, A4, letter or legal size

Effective scan width ...................................208 mm for transmission

200 mm for copying 208 mm for copying with reduction

Weight.....................................................8 kg approx. (excluding paper)

Display ....................................................2 rows of 20 characters, LCD panel

Dimensions ..............................................Approx. 316mm (W) x 383mm (D) x 190mm (H)

(excluding paper tray, document feeder tray and document receive tray)

Power .....................................................220/240 ± 10% VAC, 50/60 Hz ± 2%

Operating conditions .................................Relative humidity 20% - 80% (non-condensing)

Temperature 10

C to 32C

Document feed .........................................20 pages maximum (80gsm, A4 size)

Model number...........................................eF@x 2000

Horizontal resolution of 300 dpi is used if the remote machine also used 300 dpi. Also, 300 dpi is used if EX.FINE is selected for copying.

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Help

MESSAGE MEANING ACTION

COVER OPEN Top cover is not shut properly. Press down firmly on the cover to make

sure it is shut.

PAPER OUT/JAM No paper. Add more paper.

or Paper Jam. Check and remove any jammed paper

from the paper tray or inside the machine. Follow Clearing Printing Paper Jam, page 72.

DOCUMENT JAM Paper jammed in the scanner. Follow Clearing Document Jam, page 72.

RELOAD DOCUMENT Document feed error. Remove the document and reload it.

REPLACE TONER CART Toner almost empty. Replace toner cartridge, page 73.

CHANGE DRUM SOON Image drum unit is wearing out. Replace image drum unit as soon as

the print quality begins to deteriorate, page 75.

PRINTER ALARM Open and close the cover. If this does

not work, switch off your machine and call the BT Helpline 0870 241 3929.

CONFIRM PAPER SIZE The paper loaded in your machine Check your settings and paper.

is a different size to the paper setting.

MEMORY OVERFLOW Memory full. Print received faxes that are stored in

the memory or wait until delayed faxes have been sent before scanning more documents into the memory.

MEMORY ERROR Call the BT Helpline 0870 241 3929.

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Clearing document jams

If a document gets jammed, your eF@x 2000 beeps and the display shows an error message.

If the paper appears to be positioned correctly in the document feeder tray, press the STOP button. If this does not clear the jam the paper is stuck inside the machine.

1. Open the control panel by pulling it up and forward.

2. Remove the paper.

3. Push the control panel back until it clicks into place.

Clearing printing paper jams

If the display shows

PAPER JAM

NO PAPER

while there is still paper in the paper tray, there may be paper jammed in the machine.

1. Lift the front cover.

2. Open the control panel by pulling it up and for ward.

3. Lift the image drum unit out and put it to one side.

Keep it out of direct sunlight and DO NOT TOUCH THE GREEN SURFACE of the drum.

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Caution

Do not expose the image drum unit to light for more than 5 minutes. Always hold the image drum unit by the ends.

Caution

Do not expose the image drum unit to light for more than 5 minutes. Always hold the image drum unit by the ends.

WARNING

Be careful when handling the toner cartridge. See Safety information, page 8.

WARNING

If you open the top cover, you will see a label that reads CAUTION – HOT. This area is extremely hot and must not be touched.

4. Carefully pull out any paper you see inside the machine.

5. Replace the image drum unit. Ensure that the tabs on both sides of the drum slot into the machine as shown. Press down firmly on both ends of the drum until it clicks into place.

6. Close the top cover.

7. Push the control panel back until it clicks into

place.

8. Pull the paper out of the paper tray. If any of the sheets are damaged, remove them.

9. Reload the paper.

Replacing the toner cartridge

When the cartridge is almost empty, the display shows

REPLACE TONER CART.

and the print quality starts to get lighter. You should replace the cartridge immediately.

Replacement toner cartridges and image drum units can be obtained by telephoning 0800 590 009.

It is important that you do not use any toner other than that specifically intended for use in the eF@x

2000. Using the wrong toner may damage your machine and invalidate your guarantee.

1. Open the top cover.

2. Pull the control panel up and for ward.

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3. Pull the grey lever on the old toner cartridge

towards the front of the machine. Lift the old toner cartridge out of the image drum unit. Dispose of it in the plastic bag that your new cartridge came in.

4. Remove the new toner cartridge from its package

and gently shake it from side to side. Then peel the white plastic tape from the bottom of the toner cartridge.

5. With the smooth black sur face uppermost (marked

L and R) and the grey lever on the right, insert the toner cartridge into the image drum unit. Slide in the left end of the cartridge first, then lower the right end into place.

6. Once in place, push the grey lever on the toner cartridge towards the back of the machine to secure it.

7. Using the cleaning wipe, gently wipe back and forth across the full length of the LED array.

8. Close the top cover.

Caution

Be sure to insert the toner cartridge into the drum the

right way around.

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The number of pages you can print with one toner cartridge depends on the type of documents you receive or copy. A toner cartridge typically prints 1250 A4 pages of a standard business letter with 4% print coverage. The first toner cartridge installed in a new image drum unit has a slightly decreased yield because the image drum unit itself has to be filled.

The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job. The image drum car tridge should last about 10,000 pages for continuous printing, up to 8,000 pages at 3 pages per job, and about 4,500 pages at 1 page per job.

Replacement toner cartridges and image drum units can be obtained by telephoning

0800 590 009.

It is important that you do not use any toner other than that specifically intended for use in the eF@x

2000. Using the wrong toner may damage your

machine and invalidate your guarantee.

Replacing the image drum unit

Caution

Never expose the image drum unit to light for more than 5 minutes. Never expose to direct sunlight. Always hold the image drum by the ends. Never touch the green surface of the green drum inside the image drum unit.

WARNING

When you open the top cover you will see a label that reads CAUTION – HOT. This area is extremely hot and must not be touched.

1. Open the top cover.

Please note

If the print quality becomes faint and the display does not show

REPLACE TONER CART

you need to clean the surface of the LED array. See Replacing the toner cartridge, step 7, page 73.

9. Close the control panel by pressing down until it clicks into place.

5. Insert the new unit into your machine. Make sure that the tabs on both sides of the drum slot in as shown. Then press down firmly on both ends until it clicks into place.

6. Install a new toner cartridge (see ‘Replacing Toner Cartridge’, page 73) and close the top cover and control panel.

7. Wait for the display to show the current time and answering mode.

8. Press SELECT FUNCTION.

Press

COUNTER DISPLAY.

Display shows

DRUM COUNT

Press YES to reset the drum unit counter to zero.

Press

SELECT FUNCTION to return to

standby.

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SELECT

FUNCTION

COUNTER

DISPLAY

YES

SELECT

FUNCTION

2. Pull the control panel up and for ward.

3. Remove the old image drum unit (with its toner

cartridge), wrap it in the packaging from the new image drum unit and dispose of safely.

4. Remove the protective sheet from your new image drum unit.

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Your documents jam

Check the documents for wrinkles, tears or other damage. Make sure there are no staples or paper clips and that the paper is dry. Tr y making a copy of the document and then faxing the copy.

You cannot dial a number

Check the mains power cable is connected properly and that your telephone line is connected to the LINE socket on the back of the machine.

If you have a telephone connected, pick up the handset and check for a dial tone. If you do not have a telephone attached, press the HOOK/V.REQUEST button.

If you still do not hear a dial tone, there may be a problem with your line.

If your machine is connected to a switchboard, make sure it has been set to work with it. (See Connecting

to a switchboard, page 15.)

You cannot dial a One Touch or Auto Dial number

Check the numbers have been stored correctly.

Remember to press Auto Dial before you enter the 2-digit code.

If your eF@x 2000 has the Auto Start feature switched off, you must press the Start button in order to dial the number.

(See Dial settings, page 66.)

Your machine does not answer the phone or receive faxes

Check that the mains power is connected.

Check that the telephone line cord is connected to the LINE socket on the back of the machine.

Check that you have set the right reception mode. Your eF@x 2000 will not automatically receive faxes when set to manual answering, TEL.

See page 22.

Problem checklist

Printed pages have lines on them

If the print quality is poor, the image drum may need to be cleaned.

Press

SELECT FUNCTION.

Press PRINTER CLEANING.

Press

YES to print a cleaning page.

Repeat this several times. Check the print quality again. if it is still bad, you need to replace the Image Drum Unit,

page 75. Call the BT Helpline 0870 241

3929 for details of your nearest supplier or to order

direct.

Your telephone does not ring if your machine is set to TEL/FAX mode and the incoming call is a voice call

This is normal. In the TEL/FAX answering mode, your machine answers the call and detects whether it is a voice or fax call. If it is a voice call, your eF@x will ring but your telephone will remain silent. For this reason we recommend that you use TEL/FAX mode only if your phone is located near the machine.

No display

Check mains power cable is connected properly and that the power is switched on.

Nothing happens when you press the buttons on the control panel

Switch your eF@x 2000 off, wait 10 seconds then turn it on again.

The display tells you to replace paper even though there is paper in the paper tray.

Check that the paper is loaded correctly. Check for a paper jam in the machine.

SELECT

FUNCTION

PRINTER

CLEANING

YES

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send the fax again. If you still have a problem, try making a copy of the document on your machine to check that it is working properly.

Your machine keeps printing out reports you do not want

Check the user functions and turn off the reports you do not want. See User Function settings, page 59.

You sent a fax but is was completely blank

Check that you have loaded the document face down.

The received documents are light or have vertical streaks on them and you are not out of toner

The LED array may need cleaning (see ‘Replacing the toner cartridge’, page 73).

Also try removing the image drum unit (see

‘Replacing the image drum unit’, page 75), tapping the toner cartridge and slowly tipping from side to side. If this does not work, you may need to replace your drum unit.

A delayed fax did not get sent

Check the clock is set to the correct time.

See ‘Set the time and day’, page 14.

Your machine disconnected before you could answer a voice request tone

You must answer a voice request while the warbling tone is still being played and press

HOOK/V. REQUEST after lifting your handset.

You cannot poll a document from another machine

Check that the other machine has a document loaded and set for polling.

You want to answer an external phone, but your machine always answers the call first

Change the ring response setting, see 11: RING RESPONSE, User Functions, page 60.

Display shows a communication error

This alarm can indicate a number of different problems.

You may be tr ying to communicate with an incompatible machine (your eF@x can only communicate with ITU-T Group 3 machines).

The other machine may not be able to perform the function you want, such as polling or confidential messages. The other machine may be out of paper or have a paper jam. Try sending the fax again. Check that you are calling the right number.

Poor line conditions can cause problems with sending and receiving. Tr y sending the fax again. Check that you are calling the right number.

If you have to dial a prefix number to get an outside line, you may need to enter a pause (using the PAUSE one touch button) after the prefix or international dialling code so that your machine waits for a dial tone.

If you have problems communicating with a particular fax machine, try programming its number into a One Touch button. You can then change the dial parameters for that button,

see ‘One touch

dialling settings’, page 68.

Your eF@x may need ser vicing. Try sending a fax to another location in order to check your machine.

You sent a fax but the clarity of image received at the other machine was very poor

If your document has a lot of small type, complex illustrations, photos or was very light or dark, try changing the contrast and resolutions settings, see

page 21.

The image received on your machine was very poor

Contact the person sending the fax and ask them to change their Resolution and Contrast settings and

eFax 2000 - Edition 4 – 14th November ’00 (3313)

Received faxes appear distorted

The original may be wider or longer than the paper you have loaded into your paper tray and your eF@x 2000 has automatically reduced the width or length to fit on your paper.

Your eF@x 2000 does not immediately switch to TEL mode when you make or receive a voice call

Try pressing the STOP button. Your machine returns to standby mode enabling you to talk. If this happens frequently, call the BT Helpline on 0870 241 3929.

Your machine is connected to a switchboard.

eFax 2000 - Edition 4 – 14th November ’00 (3313)

Index

Activity report 48

Answering machine 13

Answering mode 22

Auto dial directory

dial 31

store 31

chain dialling 31

Bar outgoing calls 26

Buzzer volume 60

Call sign 63

Confidential faxing and mail boxes 41

change password 43

create mailbox 42

delete mailbox 43

receive and print 42

send 41

Confidential polling

cancel 47

create mailbox 46

poll from another mailbox 48

print document stored in mailbox 48

set fax for polling 47

Contrast 21

Copier 27

manual paper feed 27

Day and time – set 14

Delayed faxing

cancel from memory 38

from feeder tray 24

multiple locations 39

print destination numbers 40

single location 37

view, edit, delete, add number 40

Delete

messages stored in memory 25

Dial prefix 16

Dial settings 66

auto start 67

busy tone detect 67

dial prefix 67

dial tone detect 67

flash/earth/normal 67

MF (tone) duration 67

PBX line 66

pulse 67

redial interval 67

redial tries 67

tone/pulse dialling 66

Directories

auto-dial 31

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one-touch 29

Distinctive ringing 63

Drum unit replacement 75

Dual access 26

E-mails

find free directory spaces 55

receive 54

send 54

store address 53

Fax

confidential faxing 41

confidential polling 46

delayed send 37

delete from memory without printing 25

dial using handset 23

dial/send 23

group send 32

header 14

international 56

multiple destinations 39

polling 45

print from memory 25

receive into memory 22

receive to your PC 19

receiving 25

redialling 24

reject unsolicited faxes/calls 26

relaying 44

result of send 25

send 23

stop 25

Fax2Net

dialling 53

email 53

international faxes 56

joining Fax2Net 58

pre-paid card 58

reports 57

sample registration form 52

web pages 55

General information 69

Group dialling

add entries 33

edit, delete numbers 34

multiple destinations inc. groups 35

print list of numbers 34

send 33

set fax group 32

view group 33

Guarantee 69

Help 71

Helpline 69

Incoming ring 60

Jams

document 72

printer paper 72

Loading documents 21

Loading paper 14

Language 60, 68

Memory password 63

Multiple destinations

add numbers 36

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print list of numbers 37

send 35

view, edit, delete numbers 36

One touch buttons

delete 30

dial 30

search 23

store 30

One touch dial settings 68

Paper trays 10

Paper size 14, 21, 60

acrobat reader 19

connecting 17

installing software 17

online help 20

printing user guides 19

receiving faxes 19

registering software 18

system requirements 20

Polling

cancel 46

confidential 46

one-time polling 45

poll from another machine 46

standard polling 45

Power failure 26

Print counter 28

Print outs and reports

active memory files 49

activity 48

broadcast confirmation 49

broadcast entry 50

communication codes 51

confidential reception 49

configuration 49

message confirmation 49

power failure 50

print 48

report codes 50

telephone directory 49

Problem checklist 77

Receiving

e-mails 54

faxes 25

faxes to your PC 19

into memory 22

Redial 24

Reject unsolicited faxes 26

Relaying faxes 44

Remote receive 61

Resolution 21

Restricted access 64

Ring count 60

Ring response 60

Returning your product 69

Safety information 8

Send

fax 23

international fax 56

Sender ID 59

Setting up 10

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Stop 25

Switchboard 15

Technical specification 70

Telephone – connecting 13

Telephone line cord 13

Time and day 14

Toner cartridge

installation 10

replacement 73

User function settings 59

buzzer volume 60

closed network 60

confirmation reports 59

continuous tone 62

distinctive ring 60

ECM function 61

error report 59

image in MCF 59

incoming ring 60

instant dialling 62

mem full save 62

memory feeder 61

monitor volume 59

no toner 61

one touch 62

paper size 60

PC/fax switch 61

power save mode 61

remote receive 61

remote diagnosis 61

restrict access 62

ring response 60

sender ID 59

T/F timer 60

TX mode 60

user language 60

width reduction 62

Voice request 28

Volume – buzzer 60

– monitor 59

Web pages

retrieve 56

store address (URL) 55

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Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2000. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. eF@x 2000 (11/00) 4 Designed by The Art & Design Par tnership Limited. Printed in the UK.

Printed on paper which meets international environmental standards.

CE compliant to RTTE Directive (1999/5/EC)

BT 2000, eF@x 2000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual