BT EDGE 2500 User Manual

User Guide

BT EDGE 2500

Section

16 Minutes digital recording time.

100 Name and number directory.

Caller Display* lets you see who is calling and keep track of unanswered calls.

With Call Waiting*, when you are on a call a soft beep alerts you to another waiting call.

Register up to 5 handsets to the base without the need for additional wiring, giving you a complete phone system on a single line.

* You must subscribe to your network provider’s Caller Display or Call Waiting

service for these features to work. A quarterly fee is payable.

Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Welcome…

to your BT Edge 2500 digital cordless telephone answering machine

Section

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Edge 2500, contact the Helpline on

0870 605 8047.

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Got everything?

BT Edge 2500 handset

BT Edge 2500 base unit

Mains power adaptor (Item code: 022072)

Telephone line cord

2 x NiMH AAA rechargeable batteries

If you have purchased a BT Edge 2500 multiple pack you will also receive the following for each additional handset.

BT Edge 2000 handset

BT Edge 2000 charger

Mains power adaptor for charger (Item code: 021299)

2 x NiMH AAA rechargeable batteries

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . .7

Setting up . . . . . . . . . . . . . . . . . . . . . .7

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . . .11

Handset display icons . . . . . . . . . . . . .12

Base . . . . . . . . . . . . . . . . . . . . . . . . . .13

Navigating the menus . . . . . . . . . . . . .14

Character map . . . . . . . . . . . . . . . . . .14

Menu map . . . . . . . . . . . . . . . . . . . . . .15

Using the phone

Make an external call . . . . . . . . . . . . . .16

Preparatory dialling . . . . . . . . . . . . . . .16

End a call . . . . . . . . . . . . . . . . . . . . . .16

Receive a call

. . . . . . . . . . . . . . . . . . . .16

Earpiece volume . . . . . . . . . . . . . . . . .17

Secrecy

. . . . . . . . . . . . . . . . . . . . . . . .17

Handsfree . . . . . . . . . . . . . . . . . . . . . .18

Paging . . . . . . . . . . . . . . . . . . . . . . . . .19

100 Name and number directory . . . . .19

Store a name and number . . . . . . . . . .19

View and dial a name and number . . . .20

Edit a name and number . . . . . . . . . . .21

Delete a name and number . . . . . . . . .21

Redial the last number called . . . . . . . .22

Redial a number from the redial list . . .22 Copy a number from the redial list

to the directory . . . . . . . . . . . . . . . . . .23

Delete a redial number . . . . . . . . . . . .24

Delete all numbers from the

redial list . . . . . . . . . . . . . . . . . . . . . . .24

Base settings

Base ringer volume . . . . . . . . . . . . . . .25

Base ringer melody . . . . . . . . . . . . . . .25

Dial mode . . . . . . . . . . . . . . . . . . . . . .26

Changing the base PIN code . . . . . . . .26

Restore default settings . . . . . . . . . . . .27

Handset settings

Keypad lock . . . . . . . . . . . . . . . . . . . . .28

Set the time . . . . . . . . . . . . . . . . . . . .

Handset ringer volume . . . . . . . . . . . .29

Handset r

inger melody . . . . . . . . . . . .29

Handset warning tones . . . . . . . . . . . .30

Auto answer . . . . . . . . . . . . . . . . . . . .31

Handset name . . . . . . . . . . . . . . . . . . .31

Handset language . . . . . . . . . . . . . . . .32

BT Calling Features

Caller Display . . . . . . . . . . . . . . . . . . .33

Call list . . . . . . . . . . . . . . . . . . . . . . . .33

In this guide

5In this guide

View and dial from the Calls list . . . . . .33

Copy a Calls list number

to the directory . . . . . . . . . . . . . . . . . .34

Delete a Calls list number . . . . . . . . . .35

Delete the whole Calls list . . . . . . . . . .35

Call Waiting . . . . . . . . . . . . . . . . . . . . .36

Setting up the answering machine

Base display . . . . . . . . . . . . . . . . . . . .38

Switch the answering machine

ON/OFF using the base . . . . . . . . . . . .39

Switch the answering machine

ON/OFF using the handset . . . . . . . . .39

Base loudspeaker volume . . . . . . . . . .40

Answer delay . . . . . . . . . . . . . . . . . . . .40

To change the answer delay

setting via the base unit . . . . . . . . . . .

Check the answer delay setting . . . . . .41

To change the answer delay

setting via the handset . . . . . . . . . . . .41

Audible message alert . . . . . . . . . . . . .42

To set audible message alert

via the base . . . . . . . . . . . . . . . . . . . . .42

To set audible message alert

via the handset . . . . . . . . . . . . . . . . . .42

Outgoing messages . . . . . . . . . . . . . . .43

To record your own outgoing

message via the base . . . . . . . . . . . . .43

To record your own outgoing

message via the handset . . . . . . . . . . .44

Check your outgoing message . . . . . . .45

Select the outgoing message

answer mode . . . . . . . . . . . . . . . . . . . .46

Re-instate the pre-recorded

outgoing message . . . . . . . . . . . . . . . .47

Using the answering machine via the base

Message playback . . . . . . . . . . . . . . . .49

Call screening . . . . . . . . . . . . . . . . . . .50

Using the answering machine via the handset

Message playback . . . . . . . . . . . . . . . .51

Record a memo . . . . . . . . . . . . . . . . . .52

Call screening . . . . . . . . . . . . . . . . . . .53

Remote access

Change the remote access PIN code . .54 Switch your answering

machine on remotely . . . . . . . . . . . . . .54

To check for messages . . . . . . . . . . . . .55

Using additional handsets

Registering your handset . . . . . . . . . . .57

Select a base . . . . . . . . . . . . . . . . . . . .58

De-register a handset . . . . . . . . . . . . .59

Internal calls . . . . . . . . . . . . . . . . . . . .59

Transferring calls . . . . . . . . . . . . . . . . .59

3-Way Call . . . . . . . . . . . . . . . . . . . . . .60

Help . . . . . . . . . . . . . . . . . . . . . . . . . .61

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . .66

Cleaning . . . . . . . . . . . . . . . . . . . . . . .67

Environmental . . . . . . . . . . . . . . . . . . .67

Guarantee . . . . . . . . . . . . . . . . . . . . . .

Returning your phone . . . . . . . . . . . . .70

How many telephones can

I have? . . . . . . . . . . . . . . . . . . . . . . . .70

R&TTE

. . . . . . . . . . . . . . . . . . . . . . . .71

Declaration of Conformance . . . . . . . .72

Connecting to a switchboard . . . . . . . .73

Insert a pause . . . . . . . . . . . . . . . . . . .73

Recall . . . . . . . . . . . . . . . . . . . . . . . . .73

6 In this guide

WARNING

Do not place your BT Edge 2500 in the bathroom or other humid areas.

Handset range

The BT Edge 2500 has a range of 300m outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the handset and the base, e.g. the base is indoors and the handsets is either indoors or outdoors, the range could be reduced to 50m. Thick stone walls will severely affect the range.

Signal strength

The symbol on your handset indicates when you are in range. When you are out of range a beep will sound every minute.

IMPORTANT

Do not connect the telephone line until your handset is fully charged.

The base station must be plugged into the mains power at all times.

Getting started

Which socket?

Power socket

Telephone line socket

Location

You need to place your BT Edge 2500 within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Edge 2500 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Insert the 2 x AAA NiMH batteries supplied into the handset .Slide the battery compartment into place

1 2

Getting started

The red Charging light stays on even when the batteries are fully charged.

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge.

BATTERY LOW WARNING

If the symbol is empty and flashing, and you hear a warning beep every 10 -15 seconds, you will need to recharge your handset before you can use it.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 24 hour charge).

New NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Edge Helpline 0870 605 8047.

2. Plug the mains power cord into the underside of the base and into the mains power. The green Power/In use light comes on.

3. Place the handset on the base to charge for at least 24 hours. The red Charging light comes on. When the handset is fully charged the display shows the symbol.

4. After 24 hours, plug one end of the telephone line cord into your BT Edge 2500 base and the other end into the telephone wall socket.

Getting started 9

Additionally, if you have purchased a BT Edge 2500 multiple pack.

For each additional handset and charger:

1. Connect the power adaptor to the charger and switch on.

2. Insert the 2 x AAA NiMH batteries supplied into the handset.

3. Place the handset on the charger and charge for at least 24 hours. The red charging light will come on.

Your BT Edge 2000 additional handset comes preregistered to the base. The handset number will be shown on the display.

Your BT Edge 2500 is now ready to use.

10 Getting started

To set the day

1. Press or until the display shows

Answer

Settings

and press OK option button.

2. Press or until the display shows

Day Setting

and press OK option button.

3. Display shows

Sunday

. Use or to scroll to the

correct day and press

OK option button.

To set the time

1. Press or until the display shows

Handset

Settings

and press OK option button.

2. Display shows

Time Setting

. Press OK option button.

3. The first digit will be flashing. Enter the current time in 24 hour format, e.g.

08:24

and press OK option button.

You will hear a confirmation beep.

4. Press

and hold to exit and return to standby.

It is very important to set the day as any messages left will announce the day before playback.

Please note that the day is not updated by Caller Display.

Getting to know your phone

Handset buttons

Keypad

Recall/Call Waiting/Intercom

For use with a switchboard/PBX

and BT Calling Features,

page 33.

For use with Call Waiting,

page 36.

Use to make internal calls,

page 59.

Talk / Handsfree

Press to make or receive calls,

page 16.

Also used to switch

handsfree on and off, page 18.

Option buttons

Let you select options shown on

the display, page 14.

Menu/V

olume/Up and Down

Press to access and scroll through the menu options,

page 14. Use to adjust the handset volume, page 29.

End Call/Clear

Press to end a call, page 16. Press and hold to exit the menu and return to standby.

Redial/Pause

Use to redial any of the last 20 numbers called, page 22. Press to enter a pause in a number, page 73.

12 Getting to know your phone

Handset name

The handset name is displayed in standby mode.

Handset number

The handset number is displayed in standby mode.

Battery levels

Shows handset battery status. Scrolls when the handset is charging in the base.

Directory

Time

Handset name

Calls list

Keypad lock

13Getting to know your phone

Base

Skip

Lets you skip backwards through your messages and memos.

Use to switch the audible message alert on or off.

Use to select your Answer and Record outgoing message.

Stop

To stop message playback.

Skip

Lets you skip forward through your messages and memos.

Use to set the answer delay, see page 40.

Use to select your Answer Only outgoing message.

Play

Lets you play and pause your messages.

Page

Press to page handset(s),

see page 19. Also used

when registering

handsets, see page 57.

Messages/LED

Indicates the number of

messages you have on

the answering machine.

Volume + –

Use to adjust the

loudspeaker volume.

OGM

Press to hear your

current outgoing

message. Press and hold

to record your own

outgoing message.

Ans On/Off

Switches the answering

machine on and off.

Power/In Use light

(Green)

Flashes when the

handset is in use.

Delete

Deletes recorded

messages and memos.

Charging light (RED)

Comes on when the handset is charging on the base.

Navigating the menus

Your BT Edge 2500 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1. Press to open the main menu then press or to scroll to the menu option you want.

2. The buttons below the display allow you to select options within each menu.

Character map

The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the directory, see page 19.

Select the option displayed by pressing the button underneath it.

Exit or go back one level in the menu

Press to go back one level or press and hold to return to standby.

If no buttons are pressed for 20 seconds, the handset reverts to standby automatically.

Button Upper Lower

case case

@-1 @-1

ABC2 abc2

DEF3 def3

GHI4 ghi4

JKL5 jkl5

MNO6 mno6

Button Upper Lower

case case

PQRS7 pqrs7

TUV8 tuv8

WXYZ9 wxyz9

,.* ,.*

Space + & 0 Space + & 0

Getting to know your phone

Getting to know your phone 15

Menu map

AAnnsswweerr ooffff oon

RReeccoorrdd MMeemmo

AAnnsswweerr SSeettttiinnggs

Answer Mode Outgoing Message Day Setting Answer Delay Message Alert Security Code

HHaannddsseettSSeettttiinnggs

Time Setting Handset Ringer V

olume Handset Ringer Melody Auto Answer Handset Name Language Warning Tones

Base Settings

Base Ringer V

olume Base Ringer Melody PIN Code Dial Mode Restore Settings

RReeggiissttrraattiioon

Using the phone

Press to delete any incorrect digits.

The symbol on the display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base.

Call timer

Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.

Press to delete any incorrect digits.

Caller Display

If you have subscribed to your network’s Caller Display service, the caller’s number (or name if stored in the directory) is displayed. See page 33 for more information.

Make an external call

1. Lift the handset and press .

The green In Use light on the base flashes and the

Ext

icon appears on the handset display whilst the

green In Use light also illuminates.

2. When you hear the dialling tone, dial the number you want.

Preparatory dialling

1. First enter the number to be dialled. The number is shown on the display.

Press to dial the number. The display shows

Dialling

End a call

Press .

Place the handset back on the base.

Receive a call

When the phone rings

External Call

is displayed.

1. If your handset is on the base, pick it up to answer the call.

17Using the phone

If your handset is off the base, press .

Earpiece volume

During a call you can adjust the volume of the earpiece/handset receiver.

1. Press or to increase or decrease the volume.

As you increase or decrease the volume, the boxes on the display show the volume level.

Maximum volume

Mid volume

Minimum volume

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

1. Select

Sec option.

Secrecy On

appears in the display and your caller is put

on hold and cannot hear you.

2. Select

Off option again to return to your caller.

Auto answer

As long as you have auto answer set to ON you can just pick the handset up off the base to answer the call. If you have switched it off, you will need to press the . Auto answer is the default setting.

If auto answer is set to off, you will need to press at all times, see page 31.

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press

again. The icon is displayed and you hear

your call over the loudspeaker.

3. Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press

twice. The call is transferred to

the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press

. The call is transferred to the loudspeaker.

2. Press to end the call.

During a handsfree call, press or to change the volume.

To switch handsfree off and return to the handset at any time, press

Using the phone

Using the phone 19

Paging

You can alert a handset user that they are wanted or locate a missing handset.

1. Press on the base. The handset(s) rings.

2. Press to stop the paging ring.

Press any button on the handset.

100 Name and Number Directory

You can store up to 100 names and numbers in the Directory. Names can be up to 13 characters long and numbers up to 20 digits.

There is a character map on page 14 to help you when entering names.

Store a name and number

1. Select option, then New option.

Enter Name

is displayed.

2. Enter the name using the keypad.

3. Select

OK option to confirm.

Enter Number

is displayed.

Paging calls cannot be answered by a handset.

The paging ring will stop automatically after one minute if no button is pressed and your handset will return to standby.

Entering names

Use the keypad letters to enter names, e.g. to store TOM: Press once to enter T. Press three times to enter O. Press once to enter M.

Writing tips

Press to delete the last character or digit. Use the middle option button to toggle between upper and lower case characters, i.e. A-a icon inputs upper case letters and a-A inputs lower case letters. Press to insert a space. Use , , and for other punctuation characters, see page 14 for full character map.

You MUST enter a name and a number, otherwise the display will show Error and then return to the number entry display.

To search alphabetically

Press the relevant keypad button, e.g. for TOM, press 8 then scroll through the entries under T.

4. Enter the telephone number. (Enter the full telephone number including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number.)

5. Select

OK option to confirm.

6. The handset ringer melody options are displayed. Use the

or to scroll through the options. You will hear a

sample melody. Press

Save to confirm the setting.

Display shows

Entry Saved

7. Press

and hold to exit and return to standby.

View and dial a name and number

1. Select option. The first directory entry is displayed.

If there are no entries stored

Directory Empty

will be

displayed.

2. Use or to scroll and find the entry you want or search alphabetically.

3. Press button to dial the displayed number.

The ringer melody option means that when you receive a call from a number stored in your directory the ringtone you choose will be played.

To enter a pause in a directory number, press the button.

For more information on pauses, see page 73.

Using the phone

Using the phone 21

Edit a name and number

1. Select option. The first directory entry is displayed.

2. Use or to scroll and find the entry you want to edit or search alphabetically.

3. Select

Edit option.

Edit Name

and the name is displayed.

4. Press to delete any incorrect characters, then enter new ones and select

OK option to confirm.

Edit Number

is displayed.

5. Press to delete any incorrect digits, then enter new ones and select

OK option to confirm.

6. The handset ringer melody options are displayed. Use the

or to scroll through the options. You will hear a

sample melody. Press

Save to confirm the setting.

Display shows

Entry Saved

7. Press

and hold to exit and return to standby.

Delete a name and number

1. Select option. The first directory entry is displayed.

2. Use or to scroll and find the entry you want or search alphabetically.

3. Select Del option.

Delete Entry?

is displayed.

4. Select

Del option to confirm.

Entry Deleted

is displayed and you hear a confirmation

beep.

5. Press

and hold to exit and return to standby.

Redial

The last 20 telephone numbers called are saved to a redial list. You can then select any of the numbers to redial, delete or copy to the directory.

Redial the last number called

1. Press , wait for the dialling tone then press . The last number you called is displayed and dialled.

Redial a number from the redial list

1. Press . The last number called is displayed.

2. Use or to scroll through the redial list to the number you want.

3. Press to redial.

If you decide not to delete, select

Save option.

If the number is stored in the Directory and a name/number match is found, the name will be displayed instead.

You will not be able to copy a number to the Directory if the Directory is already full. If you try to, the display will show

Directory Full. You will need to

delete a number in the Directory first, see page 21.

The copy option will not be presented if the redial number already appears in the directory.

Using the phone

Using the phone 23

Copy a number from the redial list to the directory

1. Press . The last number called is displayed.

2. Use or to scroll to the number you want then select

Copy option.

Enter Name

is displayed.

3. Enter a name using the keypad (as shown on page 19) then select

OK option.

Enter Number

is displayed.

4. Edit the number if you need to then select

OK option

to confirm.

5. The handset ringer melody options are displayed. Use the

or to scroll through the options. You will hear a

sample melody. Press

Save to confirm the setting.

Display shows

Entry Saved

6. Press

and hold to exit and return to standby.

Press to delete any unwanted digits and then enter new ones.

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