BT EDGE 1500 User Manual

BT Edge 1500

User Guide

This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites that are referenced.

Simply hover the cursor over the page number or website reference and click when the icon changes to the icon.

Think before you print!

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your rst call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your BT Edge 1500 please call our free Helpline on 0808 100 6556*. Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase.

Alternatively, you may nd the answer in the ‘Help’ section at the back of this guide.

Additional answers to Frequently Asked Questions are also available from www.bt.com/producthelp

IMPORTANT

Only use the telephone line cord supplied.

Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Got everything?

• BT Edge 1500 handset

• BT Edge 1500 base

• 2 x NiMH 750mAh

rechargeable batteries (already tted)

• Battery compartment cover

• Mains power adaptor

(item code 052299)

• Telephone line cord

(pre-installed)

If you have purchased a BT Edge 1500 multiple pack you will also have the following items for each handset:

• BT Edge 1500

additional handset

• BT Edge 1500 charger

• 2 x NiMH 750mAh

rechargeable batteries (already tted)

• Battery compartment cover

• Small mains power adaptor

(item code 052300)

* Calls made from within the UK mainland network are free. Mobile and

International call costs may vary.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

In this guide

Getting started

Location 6

Setting up 6

Setting up for multiple packs 7

Set date and time manually 8

Getting to know your phone

Handset 9

Handset display / display icons 10

Base 11

Navigating the menus 12

Menu map 13

Using the phone

Switch handset on or off 14

Make an external call 14

Preparatory dialling 14

End a call 14

Redial a number from the redial list 16

Save a number from the redial list to the phonebook 16

Delete a redial number 17

Delete entire redial list 17

Keypad lock 17

Find handset (paging) 17

Phonebook

Store a name and number in the phonebook 18

View an entry in the phonebook 18

Dial an entry in the phonebook 18

Edit a name and number in the phonebook 18

Edit the assigned ringer melody 19

Delete an entry in the phonebook 19

Delete entire phonebook 19

Copy the phonebook to another BT Edge 1500 handset 20

Options during a call 14

Open the phonebook during a call 14

Receiving a call 15

Earpiece / handsfree volume 15

Mute (Secrecy) 15

Handsfree 15

Make a handsfree call 15

Answer a call handsfree 15

Switch to handsfree during a call 16

Redial the last number called 16

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Speed dial 20

Store or change a speed dial number 20

Dial a speed dial number 21

Delete a speed dial number 21

Handset and base settings

Handset settings 22

Ring volume 22

Handset ringer off/on 22

Ring melody 22

Handset name 22

Keypad beep 23

Conrmation tone 23

Display contrast 23

Wallpaper 23

Backlight time 24

Dim mode 24

Auto hang-up 24

Auto answer 25

Base settings 25

Ring volume 25

Ring melody 25

Clock & alarm

Set date / time 26

Set time format 26

Date format 26

Set alarm 27

Alarm tone 27

Alarm volume 27

Alarm snooze 28

Answering machine

Using the answering machine at the base 31

Set the answer mode 31

Base LED indicator 31

Recording memory full 32

Message playback 32

Adjust volume 32

Delete all old messages 32

Call screening 32

Using the answering machine from the handset 33

Set answer mode and switch on / off 33

Outgoing messages 33

Record your own outgoing message 33

Play the outgoing message 34

Delete your outgoing message 34

Message playback 34

Delete all messages 35

Record a memo 35

Answer settings 35

Caller Display and the calls list

Calls list 29

New Message and & Caller Display 29

View and dial from the Calls list 29

Save a number to the phonebook 30

Delete an entry in the calls list 30

Delete entire Calls list 30

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Ring delay 35

Switch call screening at the handset on / off 35

Call screening at the handset 36

Adjust the incoming message length 36

Remote access 36

Remote access on / off 36

Operating your answering machine remotely 37

Advanced settings

Change PIN 38

Call barring 38

Call barring on/off 39

Set call barring number 39

Reset 39

Handset / Answering machine default settings 40

BT Network services

Pre-stored BT Services numbers 41

Open the BT Services menu 41

Call Waiting 42

Activate/de-activate call waiting 42

Voicemail 42

To dial your voicemail 42

To change your voicemail number 42

Using additional handsets

Handset registration 43

Put a caller on hold and make an internal call 45

Transfer a call 45

Help 46

General information

Replacing the handset batteries 49

Safety information 49

Cleaning 50

Environmental 50

Product disposal instructions 51

Guarantee 51

Technical information 52

R&TTE 52

Declaration of Conformance 53

Connecting to a switchboard 53

Inserting a pause 53

Recall 53

User Guide formats 53

De-register an Edge handset 44

Select a base 44

Internal calls 44

Call another handset 44

Conference call 44

Conference on / off 44

Join a conference call 45

To invite another handset to start a conference call 45

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Getting started

Location

Place your BT Edge 1500 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Edge 1500 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

WARNING

Do not place your BT Edge 1500 in the bathroom or other humid areas.

Handset range

The BT Edge 1500 has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range signicantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The

icon on your handset indicates when you are in range. If moving out of range of the base, the range indicator will ash. If you go out of range, any call you are on will be lost.

Retaining clip

1. Plug the mains power adaptor (item code 052299) into the

socket marked

on the back of the base and secure the cable behind the retaining clip. Plug the other end into the mains power wall socket and switch the power on.

The base emits a beep and the indicator lights up.

The answering machine is switched on and will default to ‘Answer and record’ mode.

IMPORTANT

The base station must be plugged into the mains power socket at all times.

Do not connect the telephone line until the handset is fully charged.

Only use the power and telephone cables supplied with the product.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

2. Remove the protective lm from the handset screen and activate

the batteries by pulling the plastic tab away from the back of the handset.

3. Place the handset on the base to charge for at least 24

hours. When the handset is fully charged the

icon

will be displayed.

4. After 24 hours, plug the telephone line cord into the

telephone wall socket.

Note: if you ever need to remove the batteries, simply slide open the battery compartment cover and insert your nger nail under the end of the batteries to pull them out.

Battery low warning

icon ashes in the handset

The display when you have only a few minutes talk time remaining. Recharge the handset before you can use it again. You also hear a low battery warning beep if the battery is low and needs recharging. During charging, the icon will scroll in the display.

Battery performance

In ideal conditions, a fully charged battery should give up to 14 hours talk time or 160 hours standby time on a single charge.

Note that new batteries do not reach full capacity until they have been in normal use for several days.

To keep the battery in the best condition, leave the handset off the base for a few hours at a time.

Running the battery right down at least once a week will help it last as long as possible.

Setting up for multiple packs

If you have purchased a BT Edge 1500 multiple pack, you will need to prepare any additional handsets and chargers for use.

For each additional handset and charger:

1. Insert the power adaptor with the red connector (item code

052300) into the underside of the charger. Plug the other end into the mains wall power socket and switch on.

2. Remove the protective lm from the handset screen and

activate the batteries by pulling the plastic tab away from the back of the handset.

3. Charge the handset for at least 24 hours. When the handset is

fully charged the

Any additional handsets supplied as part of a multipack are pre-registered to the base so, once charged, are ready for use. The handset number is shown in the display.

icon will be displayed.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/ standby time. Eventually they will need to be replaced. New batteries are available from the BT Edge 1500 Helpline on 0808 100 6556*. After charging your handset for the rst time, subsequent charging time is about 6–8 hours a day. Batteries and handset may become warm during charging. This is normal.

Using your BT Edge 1500 on a Broadband line?

If this product is to be used on a broadband line then you must ensure that it is connected via an ADSL microlter. Using this product on a Broadband line without an ADSL microlter may cause problems with this product and your Broadband service.

Additional BT ADSL microlters can be purchased from www.shop.bt.com

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Set date and time manually

1. Press Menu, scroll to CloCk/AlArM and press SeleCt.

2. Set DAte/tiMe is highlighted. Press SeleCt.

The current date and time setting is displayed.

3. Use the keypad to enter the correct time (using the 24 hour

mode) and date. Press ok to conrm.

4. Press BACk until you return to standby.

Your BT Edge 1500 is ready for use.

Automatic date and time setting

Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically for all handsets when you receive your rst call.

The date and time is recorded with each answering machine message you receive.

If you do not have a Caller Display service you can set the date and time manually.

Change Time & Date format

You can set the time format to the 12 or 24 hour clock but when changing the clock you must enter using the 24 hour mode i.e. for 2.30pm enter 14:30. When entering a time before 12 mid-day please remember to add a 0 before the time setting i.e. for

9.30am enter 09:30. You can also change the date format to present the day or the month rst, see page 26.

Multi-handsets

When setting the time and date on one handset, any other handsets registered to the base are also updated automatically.

If the time or date format is adjusted then only the handset being used will be updated, all others will need to be changed independently if required.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Getting to know your phone

NAMES

1 JUL

15:30

Edge 1

Digital

Clarity

Handset

Up/Redial

In standby, press to open the

Redial list, page 16.

In a menu, press to scroll up

through the options.

During a call, press to

increase the volume.

Option button (left)

In standby, press to open

the main menu.

Select options displayed

on screen.

During a call, press to open the

In standby mode, press to make

Press again to switch between handset and handsfree mode,

For use with switchboard/PBX

caller on hold and to make an

phonebook, page 14.

Talk/Handsfree

and receive calls, page 14.

Press and hold to switch the

handset ringer on or off.

and BT Calling Features.

In standby, press to call

During a call, press to put a

internal call, page 45.

page 15 – 16.

*/Ringer

Int.

another handset.

Option button (right)

In standby, press to open the Phonebook, page 18. Moves back up a menu. During a call, press to switch Mute on or off, page 15.

Down/Calls

In standby, press to open and scroll through the Calls list, page 29. In a menu, press to scroll through the options. During a call, press to decrease the volume.

End call/Off or On

Press to end a call, page 14. In standby, press and hold to switch the handset off/on, page 14. In menu mode, press to return to standby.

#/Lock/Pause/Upper and Lower case

Press and hold to lock/unlock the

keypad, page 17. When storing a number, press and hold to enter a Pause, page 18. When entering text, press and hold to switch between upper and lower case letters.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Handset display

NAMES

8 AUG

12:30

Edge 1

Handset name Handset number

TimeDate

Display icons

Shows handset battery status.

Scrolls when the handset is charging.

Flashes when less than 15 minutes talk

time is left.

Flashes when receiving a call.

On during a call.

Flashes when you have missed calls in

†

the Calls list

On while you are reviewing the Calls list

Alarm set.

Handsfree is in use.

Handset ringer is switched off.

†

For this feature to work you must subscribe to your network provider’s Caller Display service. A fee may be payable.

On - Answering machine is switched on.

Flashes slowly - You have new

answering machine messages.

Flashes quickly - Answering

machine is full.

Off - Answering machine off.

On - Handset in range of base.

Flashing -Out of range or not

†

registered to base.

On - during an internal call with

another handset.

Flashes when you are being called by

another handset.

The keypad is locked.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Base

Answer on/off

Press to toggle between answer

and record answer only

and on or off.

Play/Stop

Press to play messages. During playback, stops message playback.

Find

Press to ring all registered handsets, helpful for finding a missing handset, page 17. Also used during registration, page 43.

Skip

Press once to replay the current message, twice to play the previous message.

Skip

Skip forward to the next message during playback.

Delete

Press to delete messages during playback.

Base LED indicator

Green LED on = Answer & Record set to on. Amber LED on = Answer Only set to on. LED off = Answer machine set to off. Flashing = New answer machine message(s) received

or when you are on a call. Flashing fast = Answer machine full.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Vol.- / Vol.+

Decrease/Increase base speaker volume.

SELECT

NAMES

1 JUL

15:30

Edge 1

Navigating the menus

Your BT Edge 1500 has an easy to use menu system.

Each menu has a list of options which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1. Press Menu to open the main menu.

2. Press

or to scroll through the available options.

3. Press SeleCt to select a menu option or BACk to return to

the previous screen.

4. To exit a menu and return to standby, press

Main menus & icons

Phonebook

Handset settings

Option buttons

Press to select the option displayed on screen.

Options

If no button is pressed for 30 seconds, the handset returns to standby automatically.

Base settings

Clock and Alarm

Advanced Set

Network Services

Answer Machine

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Menu map

PHONEBOOK

HANDSET SETTINGS

BASE SETTINGS

CLOCK/ALARM

ADVANCED SET

NETWORK SERVICES

ANSWER MACHINE

ADD ENTRY / NEW ENTRY LIST EDIT ENTRY SELEC T MELODY DELETE ENTRY DELETE ALL SPEED DIAL COPY PHONEBOOK

HANDSET NAME HANDSET TONES - RING VOLUME

- RING MELODY

- KEY BEEP

- CONFIRM TONE LCD CONTRA ST WALLPAPER BACKLIGHT TIME DIM MODE AUTO HANG-UP AUTO ANSWER SELEC T BASE

RING VOLUME RING MELODY

SET DATE/TIME SET FORMAT ALARM ALARM TONE ALARM VOLUME SNOOZE

CONFERENCE CALL BARRING CHANGE PIN REGISTRATION DE-REGISTER RESET

PROD. HELPLINE DIVERT – ALL DIVERT – BUSY DIVERT – NO ANS CALL WAITING VOICE MAIL BT 118500 CANCEL CALLBACK WITHHOLD ID

PL AY DELETE ALL OUTGOING MSG - ANSWER & RECORD

- ANSWER ONLY RECORD MEMO ANSWER MODE - ANSWER & RECORD

- ANSWER ONLY

- ANSWER OFF ANS SETTINGS - RING DEL AY

- REMOTE ACCESS

- HS SCREENING

- ICM LENGTH

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Using the phone

Switch handset on or off

To switch off:

1. Press and hold

until the handset switches off, after about

5 seconds.

To switch on:

1. Press and hold

until the handset switches on.

Make an external call

1. Press .

2. When you hear the dial tone, dial the number.

Preparatory dialling

1. Dial the number rst. If you make a mistake press CleAr to

delete the last digit.

2. Press

to dial.

End a call

When you make a call, the base LED indicator light on the base ashes.

Call timer

Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.

Out of range warning

When the handset goes out of range of the base, a call, the line will hang up. Move back within range. The handset will automatically re-connect to the base.

Press and hold CleAr to delete the whole number and return to standby.

Press SAve to add the number to the Phonebook, see page 18.

ashes. If you are on

1. Press

Options during a call

1. During a call, press optionS to open the in-call menu.

2. Scroll

and between the two options phoneBook or

StArt 2nD CAll:

Open the Phonebook during a call

1. During a call, you can check entries in the Phonebook.

Press optionS then select phoneBook.

2. Scroll

3. Press SeleCt to see the number.

4. Press BACk to return to the previous menu level.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

or to the entry you want.

Receiving a call

When the phone rings the display shows the caller’s number if available or the caller’s name if it matches an entry in the phonebook. If you do not have a Caller Display service, the screen shows externAl CAll.

1. Press

to answer the call.

Or lift the handset off the base or charger.

Earpiece/Handsfree volume

During a call you can adjust the volume of the earpiece or handset loudspeaker. There are 5 levels.

1. Press

or to increase or decrease the volume.

Mute (Secrecy)

During a call, you can talk to someone nearby without your caller hearing.

1. Press Mute. Your caller cannot hear you. Mute on is shown

on the handset screen.

2. Press unMute to return to your caller.

Handsfree

Handsfree lets you talk to your caller without holding the handset to your ear. It also enables other people in the room to listen to your conversation over the loudspeaker.

Auto answer

As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press Auto answer ON is the default setting. See page 25.

as well.

Make a handsfree call

1. Dial the number then press twice. You hear your call

over the handset loudspeaker. Press

again to switch the

During a handsfree call, press

to change the volume.

call between the loudspeaker and the earpiece.

Answer a call handsfree

1. Press twice. The call is transferred to the handset

loudspeaker.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Auto answer is set to ON as the default, see page 25. If you lift the handset to answer and then press the

button the loudspeaker will be

activated.

Switch to handsfree during a call

1. During a call: press to put the call on the loudspeaker.

To switch handsfree off and return the call to the earpiece, press

again.

Redial

Up to the last 20 telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the phonebook.

Redial the last number called

1. Press the last number you called is displayed.

2. Press

to dial.

Redial a number from the redial list

1. Press , the last number you called is displayed.

2. Press

3. Press

to dial.

to scroll to the number you want.

Save a number from the redial list to the phonebook

1. Press then scroll to the number you want.

2. Press SeleCt to select the number, then press Menu to enter

the sub menu. SAve nuMBer is highlighted.

3. Press SeleCt. Use the keypad to enter the name and press ok. If you make a mistake, press CleAr.

4. The number is displayed. Press ok.

5. Press

this number calls you and press SeleCt to save the entry.

6. Press BACk to return to the previous menu level.

to choose the melody you want to ring when

For tips on entering names and text, see page 18.

The assign melody feature will only work if you have subscribed to a Caller Display service.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Delete a redial number

1. Press .

2. Scroll

or to the number you want.

3. Press SeleCt, then when the entry is selected, press Menu

and scroll

to Delete and press SeleCt, then press ok.

4. Press BACk to return to standby.

Delete entire redial list

1. Press .

2. Press SeleCt on any entry, then press Menu and scroll

to Delete All and press SeleCt. Delete All? is displayed.

3. Press ok to conrm or BACk to cancel.

4. Press BACk to exit and return to standby.

Keypad lock

To lock the keypad

1. Press and hold until the display shows keypAD loCkeD.

To unlock the keypad

1. Press and hold to unlock the keypad.

Find handset (Paging)

You can ring a handset to help locate it.

1. Press

ring. The display shows pAging and the

2. Press

button on any handset.

on the base. All handsets registered to the base will

icon ashes.

on the base again to stop the ringing or press any

WARNING

If the keypad is locked you will be able to dial the emergency numbers 999 and 112.

When the keypad is locked you can still answer incoming calls and operate the handset as normal. When the call is ended, the keypad lock comes on again.

Paging calls only ring the handsets, they cannot be answered as a voice call.

Press Silent to stop a particular handset ringing. Other handsets will still ring if you have multiple handsets so this could help you nd them.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

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