BT Domus User Manual

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BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

BT Domus

User Guide

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 1

Section

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

• Answering machine with up to 12 minutes digital recording time and helpful voice prompts.

• 255 Name and number phonebook to store all your contact numbers for easy dialling.

• SIM card reader – copy the phonebook from your mobile phone SIM card.

• Enhanced audio quality, providing a richer, fuller sound that’s much easier on the ear.

• Send and receive text messages.

• Caller Display lets you see who’s calling and your phone stores details of the last 50 callers in a Calls list.

• With Call Waiting, when you are on a call a soft beep alerts you to another waiting call.

• Register up to 5 handsets to the base without the need for additional wiring.

• Make internal calls, transfer external calls, hold 3-way conversation between two internal callers and an external caller.

Please note: This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

1 You must subscribe to your network provider’s Caller Display Service for text messaging to

work and you must not withhold your telephone number. A quarterly fee may be payable. Some other network provider lines may not be compatible with this tex

t messaging service.

2 You must subscribe to your network provider’s Caller Display or Call Waiting service for

these features to work. A quarterly fee may be payable.

Welcome…

to your BT Domus Digital Cordless Telephone Answering Machine

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 2

Section

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your BT Domus please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

IMPORTANT Only use the telephone line cord supplied.

Got everything?

• BT Domus handset

• BT Domus base

• 1 x Li-ion rechargeable battery

• Mains power adaptor (item code 028771)

• Telephone line cord

If you have purchased a BT Domus multiple pack you will also have the following items for each handset:

• BT Domus additional handset

• BT Domus charger

• 1 x Li-ion rechargeable battery

• Small mains power adaptor for charger (item code 035929)

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 3

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handset battery . . . . . . . . . . . . . . . . . . . . . . . 8

Setting up for multiple packs . . . . . . . . . . . . 8

Set date and time manually. . . . . . . . . . . . . . 9

Getting to know your phone

Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 10

Standby screen and display icons . . . . . . . . . 11

Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Navigating the menus . . . . . . . . . . . . . . . . . . 13

Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the phone

Switch handset on or off . . . . . . . . . . . . . . . . 16

Make an external call . . . . . . . . . . . . . . . . . . . 16

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 17

Earpiece/handsfree volume. . . . . . . . . . . . . . 17

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Make a handsfree call . . . . . . . . . . . . . . . . . . 18

Answer a call handsfree. . . . . . . . . . . . . . . . . 18

Switch to handsfree during a call . . . . . . . . . 18

Redial the last number called . . . . . . . . . . . . 19

Redial a number from the redial list . . . . . . . 19

Save a number from the redial list

to the phonebook . . . . . . . . . . . . . . . . . . . . . 19

Delete a redial number . . . . . . . . . . . . . . . . . 20

Delete all redial numbers . . . . . . . . . . . . . . . 20

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Paging/Find handset . . . . . . . . . . . . . . . . . . . 21

Phonebook

Store a name and number . . . . . . . . . . . . . . . 21

View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 22

Dial an entry . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Edit a name and number . . . . . . . . . . . . . . . . 22

Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 23

Delete entire phonebook. . . . . . . . . . . . . . . . 23

Character map . . . . . . . . . . . . . . . . . . . . . . . . 24

VIP ringt

one . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Copy from SIM card . . . . . . . . . . . . . . . . . . . . 26

Handset settings

Handset ringtone . . . . . . . . . . . . . . . . . . . . . . 27

Handset ringer volume . . . . . . . . . . . . . . . . . 27

Receiver volume. . . . . . . . . . . . . . . . . . . . . . . 27

Handset name . . . . . . . . . . . . . . . . . . . . . . . . 28

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Auto talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Auto hangup . . . . . . . . . . . . . . . . . . . . . . . . . 29

Key beep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Battery saver . . . . . . . . . . . . . . . . . . . . . . . . . 29

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Redial length . . . . . . . . . . . . . . . . . . . . . . . . . 30

PABX access code. . . . . . . . . . . . . . . . . . . . . . 30

Switch PABX access code on or off . . . . . . . . 30

Base settings

Base ringtone . . . . . . . . . . . . . . . . . . . . . . . . . 31

Base ringer volume . . . . . . . . . . . . . . . . . . . . 31

System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

First ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Clock & alarm

Date & time . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Set time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Time format . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Set date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Set day

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Set alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Stop alarm ring. . . . . . . . . . . . . . . . . . . . . . . . 35

Set alarm ringtone . . . . . . . . . . . . . . . . . . . . . 35

Cancel an alarm call . . . . . . . . . . . . . . . . . . . . 35

Calls lists

Caller Display and Calls list. . . . . . . . . . . . . . . 36

View and dial new missed Calls . . . . . . . . . . . 37

View and dial from the Calls list menu . . . . . 37

Copy a Calls list number to the phonebook . 38

Delete a Calls list entry. . . . . . . . . . . . . . . . . . 38

Empty calls list . . . . . . . . . . . . . . . . . . . . . . . . 39

Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . 39

To use Call Waiting . . . . . . . . . . . . . . . . . . . . . 40

Answering machine

Switch the answering machine on / off . . . . 41

Play new messages . . . . . . . . . . . . . . . . . . . . 42

Message playback . . . . . . . . . . . . . . . . . . . . . 42

Delete all old messages . . . . . . . . . . . . . . . . . 43

Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 43

Audible message alert . . . . . . . . . . . . . . . . . . 44

Switch message alert beep on / off . . . . . . . 44

Outgoing messages (OGM) . . . . . . . . . . . . . . 44

Record your own outgoing message . . . . . . 45

Check or delete your outgoing message . . . 45

Answer mode . . . . . . . . . . . . . . . . . . . . . . . . . 46

Record a memo . . . . . . . . . . . . . . . . . . . . . . . 46

Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 47

Remote access . . . . . . . . . . . . . . . . . . . . . . . . 48

Change the remote access security PIN . . . . 48

To check for messages . . . . . . . . . . . . . . . . . . 48

Operating your answering

machine remotely . . . . . . . . . . . . . . . . . . . . . 49

Text messaging (SMS)

Subscribe to the text messaging service. . . . 50

Cost of the fixed line service . . . . . . . . . . . . . 50

Send a text message . . . . . . . . . . . . . . . . . . . 51

Check messages in your Outbox . . . . . . . . . . 52

5In this guide

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 5

Receiving and reading text messages . . . . . . 52

Read a new message . . . . . . . . . . . . . . . . . . . 52

Read, reply, forward, delete, or save

sender’s number. . . . . . . . . . . . . . . . . . . . . . . 53

Service Centre numbers . . . . . . . . . . . . . . . . . 54

Add or change Service Centre numbers . . . . 54

Select Send Service Centre . . . . . . . . . . . . . . 55

Switch message alert melody on or off . . . . 55

Set message alert tone . . . . . . . . . . . . . . . . . 56

Using additional handsets

Registering an additional handset . . . . . . . . 57

Select a base. . . . . . . . . . . . . . . . . . . . . . . . . . 58

De-register a handset . . . . . . . . . . . . . . . . . . 59

Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Call another handset

. . . . . . . . . . . . . . . . . . . 59

Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 59

3-way conference call . . . . . . . . . . . . . . . . . . 60

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

General information

Replacing the handset battery . . . . . . . . . . . 68

Safety information . . . . . . . . . . . . . . . . . . . . . 68

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Environmental . . . . . . . . . . . . . . . . . . . . . . . . 69

Product disposal instructions . . . . . . . . . . . . 69

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Returning your phone . . . . . . . . . . . . . . . . . . 70

How many telephones can I have? . . . . . . . . 71

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Declaration of Conformance . . . . . . . . . . . . . 71

Connecting to a switchboard. . . . . . . . . . . . . 71

Inserting a pause . . . . . . . . . . . . . . . . . . . . . . 71

Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

In this guide

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 6

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Getting started

WARNING

Do not place your BT Domus in the bathroom or other humid areas.

Handset range

The BT Domus has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can sever

ely affect the range.

Signal strength

The icon on your handset indicat

es when you are in range. When out of range of the base, the out-of-range tone will sound every minute. This tone is repeated until you move back into range.

Which power adaptor?

If you have purchased a multiple pack, you should use the larger mains power adaptor f

or the base.

IMPORTANT

The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power and telephone cables supplied with the product.

Location

Place your BT Domus within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Domus works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the socket marked on the underside of the base and plug the other end into the mains power wall socket and switch the power on.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 7

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

2. Insert the Li-ion rechargeable battery supplied into the handset. Then slide the compartment cover into place.

3. Place the handset on the base to charge for at least 24 hours. When the handset is fully charged the icon will be displayed.

The handset screen flashes

BASE 1

until it locks onto the base

and changes to the standby screen.

4. After 24 hours, plug one end of the telephone line cord into the socket marked on the underside of the base and the other end into the telephone wall socket.

Only use the telephone line cord supplied.

Setting up for multiple packs

If you have purchased a BT Domus multiple pack, you will need to prepare any additional handsets and chargers for use. For each additional handset and charger:

1. Connect the small power adaptor to the charger and switch on.

Getting started

Battery low warning

If the icon flashes in the external display you will need to recharge the handset before you can use it again. You also hear a low battery warning beep once every 60 seconds.

During charging, the icon will scroll in the display.

Battery performance

In ideal conditions, a fully charged battery should give up to 10 hours talk time or 80 hours standby time on a single charge.

If the battery is low, your BT Domus will automatically fast charge them, otherwise the battery is trickle charged.

After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. The battery and handset may become warm during charging. This is normal.

Note that a new battery does not reach full capacity until it has been in normal use for several days.

To keep your battery in the best condition, leave the handset off the base for a few hours at a time.

Running the battery right down at least once a week will help it las

as long as possible.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 8

When charging the battery from flat, it will take about one minute for the handset display to power up.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New batteries are available from the BT Domus Helpline on 0870 605 8047.

For instructions on how to install a new battery, see page 8.

2. Insert the Li-ion rechargeable battery supplied into the handset. Then slide the compartment cover into place.

3. Place the handset on the charger to charge for at least 24 hours.

Any additional handsets supplied as part of a multipack are pre-registered to the base so, once charged, are ready for use. The handset number is shown in the display.

Set date and time manually

1. Press

and scroll to

Clock & Alarm

then press

Select

2. Scroll to

Set Time

and press OK.

3. Enter the time using the 12 hour clock and press

to save.

4. Press

Back

and scroll to

Set Date

. Press OK.

5. Enter the date, e.g. 22/09/2007 and press

to save.

Then press

Back

to return to standby.

If you wish to set the day now as well, please refer to page 34.

Your BT Domus is ready for use.

Getting started 9

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Date and time

Providing you have subscribed to your network’

s Caller Display service, the date and time is set automatically for all handsets when you receive your first call. If you do not have a Caller Display service you can set the date and time manually.

The date and time is recorded with each answering machine message you receive.

To change bewteen the 12 and 24 hour time format, see page 33.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 9

Getting to know your phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

Handset buttons

Option button (left)

Press to open the Menu.

Press to select options displayed

on screen.

In standby, press to open and scroll

through the Redial list, page 19.

In talk mode, press to adjust volume.

In menu mode, press to scroll through

the options.

When storing an entry in the phone

book, press and hold t

o enter a P

ause,

page 71.

Talk/Handsfree

In standby mode, press to make and

receive calls, page 16.

In talk mode, press to switch handsfree

on and off, page 18.

Left/Calls list

In standby, press to access the received

call list, see page 36.

When entering text, press to move

the cursor.

When listening t

o answering machine

messages, press once to replay the

message or twice to play the previous

message, page 43.

Also used to enter recall.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Option button (right)

Press to open the Names list, page 22. Press to select options displayed

on screen.

Right / Int

In standby, press to make an internal call, page 59.

When entering text, press to move the cursor.

When listening to answering machine messages, press to play the next message, see page 43.

End Call / off / on

Press to end a call. In standby, press and hold to switch

the handset off/on. In menu mode, press to return

to standby.

Down

In standby, press to open and scroll through the Names list, page 22.

In talk mode, press to adjust volume. In menu mode, press to scroll through

the options.

# / Lock

ess and hold to lock the keypad.

When ent

ering tex

t, press to switch

between upper and lower case letters.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 10

Standby screen

11Getting to know your phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Range indicator

Time display

Display icons

Handset battery status. Scrolls when the handset is charging.

Displayed in standby mode to indicate handset is in range of the base. Flashes if you move out of range.

An alarm is set.

The keypad is locked.

Handset ringer is switched off.

Your answering machine is switched on.

New missed calls.

New text message.

New answer machine message.

Battery status

Handset name/number

* For this feature to work you must subscribe to your network provider’s Caller Display ser vice. A quarterly fee may be payable.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 11

Base (Top)

12 Getting to know your phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Page/Find handset

Press and release to page/find handset(s), page 21. Press and hold to enter registration mode when

registering handsets, page 57.

SIM card tray

Insert your mobile phone SIM card here to copy your contacts to your BT Domus phonebook.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 12

Navigating the menus

Your BT Domus has an easy to use menu system.

Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1. Press

to open the main menu.

2. Then use or buttons to scroll through the available options.

3. Press the

Select

option button to select a menu option or the

Back

option button to go back to the previous screen.

To exit a menu and return to standby, press and hold .

13Getting to know your phone

Option buttons

Press to select the option displayed on the screen.

If no buttons are pressed for 20 seconds, the handset r

eturns to

standby automatically.

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 13

14 Getting to know your phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Menu map

Text Messaging

Write Message

Inbox

Outbox

Delete Messages

Text Settings

Calls lists

Received Calls

Missed Calls

Dialled Calls

Delete Calls

Handset Settings

Ringtone

Ringer Volume

Receiver Volume

Handset Name

Language

Auto Talk

Auto Hangup

Key Beep

Battery Save

Redial Length

PABX Access Code

Base settings

Ringtone

Ringer Volume

System PIN

First Ring

If there are no entries in the phonebook:

Add Entry

Copy from SIM

If there are entries in the phonebook, press

Options

Add Entry

Delete entry

Copy from SIM

Show Details

Edit Entry

Ringtone

Clear Phonebook

Press

Names

from the standby screen

to open the phonebook:

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 14

15Getting to know your phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Clock & Alarm

Alarm

Time Format

Set Time

Set Date

Set Day

Registration

Select Base

De-register

Answer machine

Play New Messages

Play All Messages

Answer settings

Answer On/Off

Answer Mode

Record Memo

Outgoing Messages

Message Alert

Answer Delay

Remote PIN

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 15

Using the phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

Switch handset on or off

To switch off:

1. Press and hold .

To switch on:

1. Press and hold .

Make an external call

1. Press .

2. When you hear the dial tone, dial the number.

Preparatory dialling

1. Dial the number first. If you make a mistake press

Clear

delete the last digit.

2. Press to dial.

If you need to enter a pause when preparatory dialling, press and hold . The display shows

as part of the number.

End a call

1. Press .

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Call timer

Your handset will automatically time the dur

ation of all external calls. The handset display shows the call duration both during and for a few seconds after your call.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 16

Receive a call

When you receive a call, the phone rings. The display shows the caller’s number if available or the caller’s name it matches an entry in the phonebook. If you do not have a Caller Display service, the screen shows

External Call

1. Press .

Earpiece / handsfree volume

During a call you can adjust the volume of the earpiece or loudspeaker. There are 5 levels.

1. Press or to increase or decrease the volume.

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

1. Press

Secrecy

. The display shows

Secrecy On

and your caller

cannot hear you.

2. Press

Off

to return to your caller.

17Using the phone

Auto talk

As long as you have auto talk set to ON you can answer a call by lifting the handset off the base. If you have switched auto talk off, you will need to press to answer the call. Auto talk ON is the default setting.

Out of range warning

If the handset goes out of range of the base, the icon will flash and the handset gives a warning beep.

If you are on a call, the line will hang up. Move back within in range. The handset will automatically re-connect t

o the base.

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 17

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

During a handsfree call, press or to change the volume.

Make a handsfree call

1. Dial the number then press .

2. Press again. The icon is displayed and you hear your call over the handset loudspeaker.

Press to switch the call between the earpiece and the loudspeaker.

3. Press to end the call.

Answer a call handsfree

When the phone rings:

1. Press to answer the call then press again. The call is transferred to the loudspeaker.

Switch to handsfree during a call

1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again.

18 Using the phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 18

Redial the last number called

1. Press the last number you called is displayed.

2. Press to dial.

Redial a number from the redial list

1. Press the last number you called is displayed.

2. Press or to scroll to the number you want.

3. Press to dial.

Save a number from the redial list to the phonebook

1. Press then scroll or to the number you want.

2. Press

Options

and scroll to

Save Number

3. Press

. Use the keypad to enter a name.

4. Press

. The number is displayed.

5. Press

. The entry is saved. Press

Back

to return to standby.

19Using the phone

Redial

Up to the last 20 telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the phonebook.

Redial numbers can be up to 32 digits long.

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Press

Clear

to delete any unwanted digits and then enter new ones using the keypad.

Press and hold

Clear

to return to

standby

If the phonebook is full, the display shows

Phonebook Memory Full

and the number will not be saved. You will need to delet

e a number in the

phonebook first, see page 23.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 19

Delete a redial number

1. Press . The last number dialled is displayed.

2. Scroll or to the number you want.

3. Press

Options

and scroll or to

Delete Entry

Press

. Press

Yes

to confirm.

4. Press to exit and return to standby.

Delete all redial numbers

1. Press

, scroll to

Calls Lists

, press

Select

2. Scroll to

Delete Calls

and press OK. Scroll or to

Dialled Calls

. Press OK.

3. Press

Yes

to confirm or Noto cancel.

4. Press call to exit and return to standby.

Keypad lock

To lock the keypad:

1. Press and hold . The handset beeps and is displayed.

To unlock the keypad:

1. Press

Unlock

. Display shows

Unlock Confirm?

Press

Yes

20 Using the phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

You can lock the keypad so that it cannot be used accidentally while carrying it around.

WARNING

When the keypad is locked you will be able to dial emergancy services 999, 112 and 9112.

When the keypad is locked you can still answer incoming calls and operat

e the handset as normal. When the call is ended, the keypad lock comes on again.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 20

Paging/Find handset

1. Press on the base. All handsets registered to the base will ring for up to 30 seconds.

2. Press on the base again to stop the ringing or press any button on the handset.

Phonebook

You can store up to 255 names and numbers in the phonebook. Names can be up to 16 characters long and numbers up to 24 digits. You can also select different ring tones for phonebook entries.

Store a name and number

1. From standby, press

Names

. The phonebook menu is displayed.

2. When storing the first entry:

Add Entry

is highlighted. Press OK.

When storing further entries: The phonebook list is displayed, with the first entry highlighted. Press

Option.Add Entry

highlighted. Press

3. Enter the name and press

4. Enter the number and press

. Display shows

Saved

5. Press

Back

to return to standby.

21Using the phone

Paging causes an alert tone to sound on every handset so you can alert a handset user that they are wanted or locate a missing handset.

If you want to speak to someone on another handset you must make an internal call, see page 59.

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Entering names

Use the keypad letters to enter names, e.g. to store TOM: Pr

ess once to enter T. Press three times to enter O. Press once to enter M.

Writing tips

Press

Clear

to delete the last character

or digit.

Press or to move backwards or forwards through character/digits.

Press and hold to switch between upper and lower case.

Press to insert a space.

Use , , and for other punctuation characters, see page 24 for full character map.

You must enter a name to go with a number

To enter a pause in a phonebook number

When storing a number press and hold

and a

will be displayed. For more

information on pauses, see page 71.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 21

View an entry

1. Press

Names

. The first entry is displayed.

2. Scroll or to the entry you want.

3. Press

Options

and scroll to

Show Details

4. Press

to display the number.

5. Press

Edit

to edit the entry or

Back

to return to the

previous level.

Dial an entry

1. In standby, press . The first entry is displayed.

2. Scroll or to the entry you want or search alphabetically.

3. Press to dial.

Edit a name and number

1. Press

Names

2. Scroll or to the entry you want.

3. Press

Options

and scroll to

Edit Entry

and press OK.

4. Press

Clear

to delete characters, use the keypad to enter new

ones then press

22 Using the phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Phonebook empty

If the phonebook is empty and you press , the display shows the phonebook options

Add Entry

and

Copy from SIM

. Once an entry has been

stored, the full menu is displayed.

To search alphabetically

Press the relevant keypad button, e.g. for the entries beginning with T press once then scroll or through the entries.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 22

5. Press

Clear

to delete digits, use the keypad to enter a new

number then press

to save or

Back

to return to the

previous menu level.

Delete an entry

1. Press

Names

2. Scroll or to the entry you want.

3. Press

Options

and scroll to

Delete Entry

and press OK.

4. Press

Yes

to confirm or Noto cancel.

5. Press

Back

to return to standby.

Delete entire phonebook

1. Press

Names

2. Press

Options

and scroll or to

Clear phonebook

and

press

Select

3. Press

Yes

to confirm or Noto cancel.

4. Press

Back

to return to standby.

23Using the phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 23

Character map

24 Using the phone

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Standard

Button

1 -

. , : ; ! ? ¡ ¿ ' " 1

a b c 2 à ä å æ ç

A B C Ä Å 2

d e f 3 è é %

D E F 3

g h i 4 ì _

G H I 4

j k l 5 -

J K L 5

m n o 6 ñ ò ö ø (

M N O Ñ Ö 6

p q r s 7 ß /

P Q R S 7

t u v 8 ù ü :

T U V Ü 8

w x y z 9 )

W X Y Z 9

space 0 @ &

STD

* € £ $ ¥

STD

Case

(lower/upper)

Character

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 24

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

VIP ringtone

You can select a specific ringtone for an entry so you can recognise who is calling as soon as the phone rings.

1. Press

Names

2. Scroll or to the entry you want.

3. Press

Options

and scroll to

Ringtone

and press OK.

4. Scroll or to the ringtone you want or choose

Default

Ringtone

to use the ringtone currently set as the standard ringer melody. A sample of each ringtone is played when you highlight it.

5. Press

to confirm.

6. Press

Back

to return to standby,

Using the phone

To use VIP ringtone you must subscribe to your network's Caller ID service.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 25

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Copy from SIM card

Make sure your mobile phone contacts are stored on your SIM card. If no contacts are found, it may be because they are stored on your mobile phone's internal memory.

1. Insert the SIM card into the SIM drawer on the base as shown on the drawer.

IMPORTANT

Ensure the SIM card clicks securely in place before closing the drawer.

2. Press

Names

then press

Options

3. Scroll to

Copy from SIM

and press OK.

If asked to

Enter PIN Code

, enter your SIM PIN code and

press

4. For each entry, the handset displays the position of the entry in the SIM and the name being copied.

Using the phone

Most SIM cards are supported, but if the SIM Card format is not compatible, the display shows

SIM Format Not

Supported

If the SIM card is not properly inserted into the SIM drawer, the handset display shows

Please Insert SIM

If there are no entries on the SIM card,

No Entries On SIM

is displayed.

If you enter the wrong PIN twice, the display shows

Access Denied

. Put your SIM card back into your mobile phone to activate it again before trying to copy the phonebook again.The PIN number will be displayed as asterisks for security reasons.

If the number is already stored in the handset phonebook, the entry will be ignored, even if the name is different.

If a name is already in the handset directory but the number is diff

erent with the one on the SIM card, the entry from the SIM will be copied.

If the memory becomes full during copying from a SIM , the display shows

Memory Full Not All Copied

and the transfer will stop and the display goes back to the phonebook names lis

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 26

Handset settings

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

Handset ringtone

1. Press

, scroll to

Handset Settings

and press

Select

Ringtone

is highlighted. Press

Select

3. Scroll or to select the ringtone for

External Calls

Internal Calls

. Press OK.

4. Press

to confirm.

5. Press

Back

to return to the previous menu level.

Handset ringer volume

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

Ringer Volume

and press

Select

3. Press or to display the volume level you want. Press

to confirm.

4. Press

Back

to return to the previous menu level.

Receiver volume

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

Receiver Volume

and press

Select

3. Press or to display the volume level you want. Press

to confirm.

4. Press

Back

to return to the previous menu level.

You can set different ringtones for external calls and internal calls.

Select from 10 handset ringtones.

If you experience any problems, please call the Helpline on

0870 605 8047 or email bt.helpdesk@suncorptech.com

The handset has 5 ringer volume settings plus Off.

This sets the standard volume level for the handset earpiece and handsfree. There are 5 levels to choose from.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 27

Handset name

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

Handset Name

and press

Select

3. Press

Clear

to remove old name and use the keypad to enter

the name then press

4. Press

Back

to return to the previous menu level.

Language

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

Language

and press

Select

3. Press or to select the required language, then press

4. Press

Back

to return to the previous menu level.

Auto talk

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

Auto Talk

and press

Select

3. Scroll or to

Off

then press OK.

4. Press

Back

to return to the previous menu level.

28 Handset settings

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

You can give each handset a personalised name to easily distinguish between the handsets.

A name can be up to 8 characters long.

Press

Clear

to delete characters.

Or Pr

ess and hold

Clear

to return

to standby.

Press and hold to switch between upper and lower case.

If you set

Auto

Talk

toON, when you receive an incoming call you can answer it just by lifting it off the base. You do not need to press .

The language options are English, French, Dutch and German.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 28

Auto hangup

1. Press

, scroll to

Handset Settings

and

press

Select

2. Scroll to

Auto Hangup

and press

Select

3. Scroll or to

Off

then press

Select

4. Press

Back

to return to the previous menu level.

Key beep

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

Key Beep

and press

Select

3. Scroll or to

Off

or Onthen press

Select

4. Press

Back

to return to the previous menu level.

Battery saver

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

Battery Save

and press

Select

3. Press or to select

Off

then press

Select

4. Press

Back

to return to the previous menu level.

29Handset settings

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

When you press a button on the BT Domus handset you hear a beep. You can switch this on or off.

If Auto Hangup is set to ON, you can end calls just by replacing the handset in the base. You do not need to press .

When Battery Save is On – the screen backlight switches off completely when the handset goes into standby.

When Batter

y Save is Off, the screen backlight operates at 10% brightness when in standby.

The default setting is Off.

Important

When battery save mode is on, you will not be able to see the new message or missed calls indicat

ors until you press a

handset button and power up the display.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 29

You can stop your BT Domus from automatically dialling the switchboard access number by switching the access code off.

For security reasons you may not want long numbers which may contain bank account details, phonecard PIN number etc… to be added to the dialled calls list.

You can select to limit the number digits to 17 by selecting the Short redial length. This means that any number longer than 17 digits will not be stored in the Redial list.

Redial length

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

Redial Length

and press

Select

3. Scroll or to

Short

Long

then press

Select

4. Press

Back

to return to the previous menu level.

PABX access code

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

PABX Access Code

and press

Select

Set Code

is highlighted, press

Select

4. Any current code is displayed. Press

Clear

to delete digits.

Enter the code you want then press

5. Press

Back

to return to the previous menu level.

Switch PABX access code on or off

1. Press

, scroll to

Handset Settings

and press

Select

2. Scroll to

PABX Access Code

and press

Select

3. Press or to select

Off

then press

Select

4. Press

Back

to return to the previous menu level.

30 Handset settings

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

If your BT Domus is connected to a switchboard, you may need t

o enter an access code in the dialing sequence to be able to connect to the outside line e.g. 9.

The code will automatically be dialled befor

e any number fr

the phonebook.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 30

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Base settings

Base ringtone

1. Press

, scroll to

Base Settings

and press

Select

2. Scroll to

Ringtone

and press OK.

Ringtone

is highlighted. Press OK.

4. Scroll or to highlight the ringtone you want.

You will hear a sample ring for each one you highlight.

5. Press

to confirm.

6. Press

Back

to return to the previous menu level.

Base ringer volume

1. Press

, scroll to

Base Settings

and press

Select

2. Scroll to

Ringer volume

and press OK.

3. Press or to display the volume level you want. Press

to confirm.

4. Press

Back

to return to the previous menu level.

Select from 5 base ringtones.

The base has 5 ringer volume settings plus Off.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 31

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

System PIN

1. Press

, scroll to

Base Settings

and press

Select

2. Scroll to

System PIN

and press OK.

3. Enter the old PIN (original setting 0000) and press

4. Enter the new PIN and press

Retype PIN

is displayed. Re-enter the new PIN and press OK.

First ring

1. Press

, scroll to

Base Settings

and press

Select

2. Scroll to

First Ring

and press OK.

3. Press or to

Off

then press

Select

to confirm.

4. Press

Back

to return to the previous menu level.

Base settings

The System PIN is used when changing certain settings and registration / de-registration. The default setting is

0000. You can change this to your own preferred 4-digit number.

If you make a mistake, press

Clear

delete digits.

If you enter the incorrect PIN, the handset will sound an error beep and return to the base settings menu.

If you have subscribed to your network’s Caller Display service, your BT Domus does not ring until the caller information has been received and displayed.

However, if you want your handset to ring without waiting f

or the caller

information to be displayed, set

First

Ring

to On. Please note that this will mean the first ring you hear will be the default ringtone. This will change to a ringt

one you have set once the caller information is displayed for the caller’s number.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 32

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Clock & alarm

Date & time

If you subscribe to your network’s Caller Display service, the base sets the date and time for all handsets whenever a call is received.

Set time

1. Press

, scroll to

Clock & Alarm

and press

Select

2. Scroll to

Set Time

and press OK.

3. Enter the current time HH:MM using the 24 or 12 hour format set. Press

to confirm.

4. Press

Back

to return to the previous menu level.

Time f

ormat

Set the time format to 12 or 24 hour setting.

1. Press

, scroll to

Clock & Alarm

and press

Select

2. Scroll to

Time Format

and press OK.

3. Press or to select

12 Houror24 Hour

and press

Select

4. Press

Back

to return to the previous menu level.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 33

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Set date

1. Press

, scroll to

Clock & Alarm

and press

Select

2. Scroll to

Set Date

and press OK.

3. Enter the date in dd/mm/yyyy format. Press

to confirm.

4. Press

Back

to return to the previous menu level.

Set day

1. Press

, scroll to

Clock & Alarm

and press

Select

2. Scroll to

Set Day

and press OK.

3. Press or to select the day. Press

Select

to confirm.

4. Press

Back

to return to the previous menu level.

Set alarm

1. Press

, scroll to

Clock & Alarm

and press

Select

Alarm

is highlighted, press

Select.On/Off

is highlighted,

press

On Once

is highlighted. Press or to select

On Once

On Daily

Off

and press OK.

4. Enter the time you want the alarm and press

to save.

5. Press

Back

to return to the previous menu level.

Clock & alarm

You can use a handset to give you an alarm call. Each handset can have a different alarm setting.

On Once

= a once only alarm call

On Daily

= alarm rings at set time

every day

When the alarm is set, the display shows the icon.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 34

If the alarm was set to

Once

the

icon will disappear from the screen.

If set to

On Daily

the icon will

remain on the screen.

Stop alarm ring

When the alarm rings, the display shows

Alarm

1. Press any button to stop the alarm ringing.

Set alarm ringtone

There are 4 alarm ringtones.

1. Press

, scroll to

Clock & Alarm

and press

Select

Alarm

is highlighted. Press

Select

. Scroll to

Set Alarm

Tone

and press OK.

3. Press or to highlight the

Alarm Tone 1

-4 you want.

A sample is played. Press

4. Press

Back

to return to the previous menu level.

Cancel an alarm call

1. Press

, scroll to

Clock & Alarm

and press

Select

Alarm

is highlighted, press

Select

On/Off

is highlighted, press OK.

4. Scroll to select

Off

and press OK.

5. Press

Back

to return to the previous menu level.

Clock & alarm 35

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

If no button is pressed, the alarm rings for 60 seconds.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 35

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Calls lists

Caller Display

If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.

If your caller’s name is stored in the phonebook and a number match is found, you will see the caller’s name on the display instead.

Calls list

The Calls lists hold 50 missed and received calls, and 20 dialled calls. The date and time of each call is also stored if available for received calls.

Following a new unanswered call, the icon will be shown and the handset displays

You have 1 new call

. Press

View

to see the list of missed calls.

If the caller’s number is stored in the phonebook, the name assigned to it is displayed.

When the list is full, and a new call is received, the oldest entry will be deleted automatically.

The Calls list can hold numbers up to 24 digits and names up to 16 characters.

If the number is unavailable,

Unavailable

is displayed.

If the number has been withheld by the caller,

Withheld

is displayed.

If the call is from the operator,

Operator

is displayed.

If the call is fr

om a payphone,

Payphone

is displayed.

If the call is from a callback request,

Callback

is displayed.

If the call is from an international number,

International

is displayed.

IMPORTANT

To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on BT Calling Features call BT free on 0800 800 150.

To ensure the caller's name is displayed, make sure you have stored the full telephone number, including the dialling code in the phonebook.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 36

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

View and dial new Missed Calls

When you have missed calls the display show

You have X

new calls

1. Press

View

the first entry is highlighted. New, unviewed calls

are marked with a .

2. Press or to scroll through the list.

3. Press to dial the call displayed or press

Back

to return to

the previous menu level.

View and dial from the Calls list menu

1. Press

, scroll to

Calls Lists

press

Select

2. Scroll or to highlight the Calls list you want

Missed

calls

Received Calls

Dialled Calls

3. Press

to open the list. Scroll or through the list.

To see a caller’s number: Press

Options

, scroll to

Show

Details

and press OK.

To dial the number: Press

Call

4. Press

Back

to return to the previous menu level.

Calls lists

When a Calls list is open, press to scroll from the newest call to the oldest, or press to scroll from the oldest call to the newest.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 37

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Copy a Calls list number to the phonebook

1. Press

, scroll to

Calls Lists

press

Select

2. Scroll or to highlight the Calls list you want

Missed

calls

Received Calls

Dialled Calls

3. Press

to open the list. Scroll or to the entry you

want to copy.

4. Press

Options

and scroll to

Save Number

5. Press

. Use the keypad to enter the name.

6. Press

. The number is displayed. Press clear to edit number

if required.

7. Press

to save or press and hold

Clear

to cancel and return

to standby.

Delete a Calls list entry

1. Press

, scroll to

Calls Lists

press

Select

2. Scroll or to highlight the Calls list you want

Missed

calls

Received Calls

Dialled Calls

3. Press

to open the list. Scroll or to the entry you want.

4. Press

Options,Delete Entry

is highlighted.

5. Press

then

Yes

to confirm or Noto cancel.

Calls lists

See ‘Entering names’ and ‘Writing tips’ on page 21.

If you need to edit the number or name, press

Clear

to delete any unwanted characters, then enter new ones using the keypad.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 38

Empty calls list

1. Press

, scroll to

Calls Lists

press

Select

2. Scroll to

Delete Calls

3. Scroll or to highlight the Calls list you want

Missed

calls

Received Calls

Dialled Calls

4. Press

. Display shows

Delete?

5. Press

Yes

to confirm or Noto cancel.

6. Press

Back

to return to the previous menu level.

Call Waiting

With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds.

If you have also subscribed to a Caller Display Service, the caller’s number (or name if stored in the Directory) will be shown on the display for 20 seconds, after this time the display will return to your first caller’s details.

Instead of the engaged tone, the second caller will hear an announcement to hold as you are aware that they are waiting.

Calls lists 39

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

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8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 39

To use Call Waiting

To answer the second call, without disconnecting from your first caller:

1. Press . The first caller will be put on hold.

2. Press again to return to the first caller, and then press it each time you want to switch between the two callers.

To disconnect the first call and take the waiting call:

1. Press to end the call with the first caller. The handset will then ring.

2. Press and continue your conversation with the second caller.

40 Calls lists

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

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8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 40

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Answering machine

You will need to set the day, date and time (if you have not already done so) so that you will know when each message was received. If you have subscribed to your network’s Caller Display service, the date and time is set automatically when you receive your first call. To set the date and time manually, see page 9. To set the day, see page 34.

The default day and time setting is Sunday 12.01 pm.

Your BT Domus can digitally record up to 12 minutes of messages or up to 59 messages. Each message can last up to a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users.

You can operate your answering machine from:

• the handset.

• remotely, from any other Touchtone™ telephone, see page 48.

Your BT Domus comes with two pre-recorded outgoing messages, Answer and Record or Answer Only, but if you wish you can record your own.

Switch the answering machine on / off

1. Press

and scroll to

Answer Machine

. Press

Select

2. Scroll to

Answer Settings

and press

Select

Answer On/Off

is highlighted. Press

Select

4. Scroll or to highlight

Off

and press

Select

5. Press

Back

to return to the previous menu level.

Voice prompts

Your BT Domus answering machine has voice prompts to help you use its settings and features.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 41

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

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Play new messages

When you have new message the handset displays "You have X new messages" and .

1. Press

Play

to hear your messages.

When you press

Play

, your new messages are played via the handset loudspeaker. Press to switch playback to the earpiece again.

2. Press

Back

to ignore and save your messages for later.

The remains on screen.

Message playback

Use the menu to play new messages only or all your messages.

1. Press

and scroll to

Answer Machine

. Press

Select

Play New Messages

is highlighted. If required, scroll to

Play All Messages

. Press

Select

3. The handset announces over the loudspeaker the number of messages and with each message announces the day and time it was received.

During playback, you have the following options:

to hear the message through the earpiece. Press again to play back over the loudspeaker.

or to adjust the volume.

Answering machine

Each message is played back with the day and time of the call announced.

If ther

e are no messages the display

shows

No Messages

During playback, the message number is displayed on the screen.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 42

once to repeat the message or twice to play the previous message.

to play the next message.

Delete

to delete the current message. You hear and see the announcement “Message deleted”.

to cancel playback and return to standby.

At the end of playback the handset will return to standby. The messages are renumbered to take account of any deleted messages.

Delete all old messages

1. At the end of playback, you will hear the announcement, “End of messages. To delete all messages, press

Delete

2. Press

Delete

. You have up to 8 seconds to press

Delete

delete all messages. Then handset screen returns to standby.

Answer delay

1. Press

and scroll to

Answer Machine

. Press

Select

2. Scroll to

Answer Settings

and press

Select

3. Scroll or to

Answer Delay

and press

Select

Answering machine

Answer delay sets the number of times your BT Domus will ring befor

e the answer machine picks up your call and starts playing the outgoing message.

You can change this setting to between 2–9 rings or Time Saver

. The

default setting is 6 rings.

For information on Time Saver, see Switch your answering machine on remotely

, page 48.

New / unplayed messages cannot be deleted.

Answering Machine messages that are not deleted are automatically saved.

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 43

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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

4. Scroll or to the setting you want and press

Select

Display shows

Saved

5. Press

Back

to return to standby.

Audible message alert

When you have new messages, with the audible message alert switched on, you will hear a beep every few seconds.

Switch message alert beep on / off

1. Press

and scroll to

Answer Machine

. Press

Select

2. Scroll to

Answer Settings

and press

Select

3. Scroll to

Message Alert

and press

Select

4. Scroll or to highlight

Off

and press

Select

Display shows

Saved

5. Press

Back

to return to the previous menu level.

Outgoing messages (OGM)

The outgoing message is the message a caller first hears when the answering machine picks up their call. There are 2 pre-recorded outgoing messages to choose from (see note overleaf) or you can record your own.

Answering machine

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 44

Record your own outgoing message

1. Press

and scroll to

Answer Machine

. Press

Select

2. Scroll to

Answer Settings

and press

Select

3. Scroll to

Outgoing Messages

and press

Select

4. Scroll to

Record

and press

Select

5. Scroll or to

Answer & Record

Answer Only

and

press

Select

6. You hear the announcement, “Please speak after the tone”, this is also displayed on the screen.

7. After the tone, speak your outging message then press to stop recording

8. Your message is then played back. If you want to delete it, press

Delete

during playback. If you press

Back

or wait for

the message to play back, it will be saved.

Check or delete your outgoing message

Deleting a personal outgoing message automatically reinstates the pre-recorded outgoing message.

1. Press

and scroll to

Answer Machine

. Press

Select

2. Scroll to

Answer Settings

and press

Select

3. Scroll to

Outgoing Message

and press

Select

Answering machine

Answer and Record

The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

Your Answer and Record outgoing message can be up to 3 minutes long and will replace the prerecorded message.

Answer Only

The pre-set Answer Only outgoing message, where callers hear an announcement but cannot leave a message, is “Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later”.

When recording your Answer Only message, remember to advise your caller that they will not be able to leave a message.

Your own Answer Only message will replace the pre-recorded message.

You cannot delete a pre-recorded message. If you delete your Personal OGM the pr

e-recorded OGM will be automatically reinstated as your outgoing message.

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 45

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

If the memory becomes full during recording, you hear the Memory Full announcement and the display shows

Memory Full

Play

is highlighted. Press

Select

5. Scroll or to

Answer & Record

Answer Only

and

press

Select

. Your message is played.

6. If you want to delete it, press

Delete

during playback. If you

press

Back

or wait for the message to play back, it will be saved.

Answer mode

Choose which outgoing message you want played to callers.

1. Press

and scroll to

Answer Machine

. Press

Select

2. Scroll to

Answer Settings

and press

Select

3. Scroll to

Answer Mode

and press

Select

4. Scroll or to highlight

Answer & Record

Answer

Only

and press

Select

5. Press

Back

to return to the previous menu level.

Record a memo

1. Press

and scroll to

Answer Machine

. Press

Select

2. Scroll to

Answer Settings

and press

Select

3. Scroll to

Record Memo

and press

Select

Answering machine

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 46

4. You hear the announcement, “Please speak after the tone”, this is also displayed on the screen.

5. After the tone, speak your memo then press to end recording.

6. Press

Play

to hear your memo and other messages or

Back

return to the standby screen. Display shows

You have 1 new

message

when the handset returns to idle mode.

Call screening

When the answering machine is on and takes a call, you can listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person.

1. When your BT Domus rings, wait for the answering machine to take the call. When the caller begins leaving a message, the display shows

Recording

. Press

Screen

to hear the caller.

2. To interrupt and speak to the caller directly, press . Or, after the caller has hung up, and the display shows

You have 1 new message

, press

Play

Answering machine

While screening, you can adjust the volume by pressing or .

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 47

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Remote access

You can operate your answering machine from any Touchtone™ phone by calling your BT Domus and entering a 3 digit security code.

Change the remote access security PIN

1. Press

and scroll to

Answer Machine

. Press

Select

2. Scroll to

Answer Settings

and press

Select

3. Scroll to

Remote PIN

and press

Select

4. Enter the PIN you want and press

. Display shows

Saved

5. Press

Back

to return to the previous menu level.

To check for messages

1. Dial your phone number. When you hear your outgoing message, press . You will hear, “Please enter your security code”.

2. Enter your 3 digit code. You will hear, “You have X new messages”.

Answering machine

IMPORTANT

You should change the security PIN from the original setting of 000.

It is advisable to make a note of your new PIN code and keep it somewhere safe.

Time saver

When you ring in to access your messages remotely, if your answering machine is set to time saver and you have new messages it will answer after 2 rings, if you do not have any new messages, it will answer after 6 rings. This means you can hang up after 3 rings knowing you have no new messages, saving you time and the cost of the call.

You cannot use this feature if you have BT Answer 1571 or Call Minder active as the call will be intercepted before the 20 rings. Y

our handset will automatically return to standby if no button is pressed for 8 seconds or more.

If you have any new messages they will be played after you have entered your security PIN code.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 48

If you enter the incorrect PIN code you will be allowed one further attempt, if it is still incorrect you will hear "Incorrect security code" and your BT Domus will hang up.

If no button is pressed for 8 seconds or more, your BT Domus will hang up.

Operating your answering machine remotely

When you have accessed your answering machine messages, you can press to hear the remote access main menu options.

Simply follow the instructions you hear:

“To play all messages, press 2”.

“To play new messages, press 3”.

“To skip back during messages, press 4”.

“To delete during messages, press 5”.

“To skip forward during messages, press 6”.

“To set answer on or off, press 7” Press 7 and follow the spoken instructions.

“To play Outgoing message menu, press 8”. Press 8 and follow the spoken instructions to set the answer mode and record or delete your outgoing message.

"To set a new security code, press 9". Press 9 and follow the spoken instructions to set a new remote access security code.

“To hear main menu again, press 1”.

Answering machine 49

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 49

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Text messaging (SMS)

Welcome to the BT text messaging service on your BT Domus. Your BT Domus can send and receive text messages from participating mobile networks and compatible landline telephones in the UK.

The fixed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms/tor.htm

Subscribe to the text messaging service

When you send your first text message from your BT Domus you will automatically be registered for the service.

On receipt of your first text through the service, the system will send you a welcome text message back.

You may also register by sending the word ‘Register’ to 00000 upon which you will receive a confirmation message.

Cost of the fixed line service

There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a text message (depends upon your call package).

IMPORTANT

You must subscribe to your Network Provider’s Caller Display service so that you can use text messaging and you must not withhold your telephone number.

A quarterly fee may be payable, please contact your network provider for more details.

You may also send messages to landline phones that are NOT text compatible. Messages to noncompatible lines will be connected to voice text and delivered in spoken wor

ds to the t

elephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message delivery, abbreviations etc should be used sparingly.

At any time, press

Back

to go back to

the previous screen, or pr

ess and hold

to cancel and return to standby.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 50

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Writing tips

For text messages, your BT Domus uses T9 predictive text. When using predictive text you can use the button to cycle through various word combinations corresponding to the characters used.

Press

Clear

to delete incorrect

characters.

Press or to move the cursor to the point you want.

Use or to move the cursor to the beginning or end of the text.

Upper & lower case

Press to switch between predictive text upper and lower case – T9ABC (all capital), T9Abc (first word in capitals) or T9abc (no capitals) or non-predictive text ABC, Abc or abc.

Press and hold to select number mode 123.

Maximum number of characters in a tex

t message is 160. The display shows

a character countdown from

160

down

If the text is not sent, the display shows

Sending

Failed

In order to send and receive text messages you must not withhold your number. On most networks if you normally withhold your number the 1470 prefix presents your number for you.

Sending messages

Send a text message

1. Press

Menu.Text Messaging

is highlighted. Press

Select

Write Message

is highlighted. Press OK.

3. Use the keypad to enter your message.

Press

Options

and scroll or to:

Send To

Press OK. Enter the phone number or press

to scroll through the phonebook.

Press

then

Send

Save

Press OKto save the message in the Outbox for

sending later.

Insert Symbol

Press OK. The symbol screen is displayed. Press

or or to highlight the symbol

you want then press

4. When sending a message, the display shows

Sending

Message

then

Message Sent

Text messaging

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 51

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Check messages in your Outbox

1. Press

Menu.Text Messaging

is highlighted. Press

Select

2. Scroll to

Outbox

. Press OK.

3. Press

Read

and scroll or to the messages you want.

4. While reading a message press

Options for Edit,Send To

Delete

5. Press

Back

to return to the previous menu level.

Receiving and reading text messages

When you receive a new text message, the icon is displayed with the message,

You have 1 new message

, and

Read

and a

short melody is played.

Read a new message

1. Press

Read

. The Inbox is opened and the list of messages

displayed.

Or press

Back

to store the message in the Inbox for reading later.

2. Scroll or to the text you want to read and press

Select

3. Press

Back

to return to the previous menu level. If necessary scroll to see the most recent message or to older messages.

4. Press and hold

Back

at any time to return to standby

Text messaging

Symbols

Do you have two text phone bases connected to the same phone line?

If you have two text phone base stations plugged into one line, you are likely to experience problems receiving text messages. Normally, only one SMS enabled base unit (DECT or cordless) can be plugged into any line.

If you do want to use two base units and still receive written text you must delete receive service centre number from one of the base stations. To do this on your BT Domus, see page 54. This will allow you t

o send texts via either base station but texts will only be received on the product with the active receive centre number.

If the base unit with the active r

eceive centre number is a DECT product then all BT Domus handsets registered to it will be able to receive text messages.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 52

Sent and saved texts are stored in the Outbox

Your BT Domus’s outbox is like a redial list. It holds copies of sent and saved messages. When the Outbox is full, a new message replaces the oldest.

Your BT Domus can store up to a total 50 text messages in the Inbox and Outbox.

All unread messages in the Inbox are marked by .

Read, reply, forward, delete or save sender’s number

1. To open the Inbox, press

Menu.Text Messaging

highlighted. Press

Select

2. Scroll to Inbox and press

3. Scroll or to the message you want and press

Read

4. Press

Options

and scroll or to:

– Press OK. Write your reply then press

Options

and

press

Send To

. If required, press

Clear

to change the number.

Press

Send

Forward

– Press OK. The message is displayed. If required,

edit the message. Press

Options

. Display highlights

Send To

Press

Select

and enter a number then press

Send

Delete

– Press OK. Scroll to

Delete

and press

Select

Display shows

Delete?

Press

Yes

to confirm or

to cancel.

Save number

– Save the sender’s number to the phonebook.

Press

. Enter a name (up to 16 characters) and press OK.

Edit the number if required then press

. The number is

saved in the phonebook.

Text messaging 53

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

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8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 53

To exit a menu and return to standby at any time, press to exit and.

If you have more than one ‘Service Centre’ stored on your BT Domus you will need t

o select which one you want

to use for sending (see next section).

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

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Service Centre numbers

To send and receive text messages you need the telephone number of your Network’s text Centre. If you accidentally delete the Outgoing or Incoming Service Centre numbers you will need to re-enter them in order for your text Service to work.

You can enter up to 4 Service Centre numbers – two incoming and two outgoing.

The Outgoing Service Centre number is: 1470P1709400.

The Incoming Service Centre number is: 080058752.

The terminal number is: 9.

Add or change Service Centre numbers

1. Press

Menu.Text Messaging

is highlighted. Press

Select

2. Scroll or to

Text Settings

and press OK.

Service Centres

is highlighted press

Select

4. Scroll or to

Send Centres

Receive Centres

and

press

Select

5. Scroll or to

Send 1/Send 2

Receive 1/Receive 2

and press OK.

6. If necessary, press

Clear

to delete the current number.

Enter the new service centre number and press

Text messaging

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 54

7. Press

Back

to return to the previous menu level. Or press

to return to standby.

Select Send Service Centre

1. Press

Menu.Text Messaging

is highlighted. Press

Select

2. Scroll or to

Text Settings

and press OK.

Service Centres

is highlighted, press OK.

4. Scroll to

Set Send Centre

and press OK.

5. Scroll or to

Send Centre 1

Send Centre 2

and

press

6. Press

Back

to return to the previous menu level.

Switch message alert melody on or off

1. Press

Menu.Text Messaging

is highlighted. Press

Select

2. Scroll or to

Text Settings

and press OK.

3. Scroll to

Message Alert

and press OK.

4. Scroll or to

Off

and press OK.

5. Press

Back

to return to the previous menu level.

Text messaging 55

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Message alert

When you receive a text message:

• the message aler

t melody will sound at the handset . These beeps can be switched on or off.

• the new text message icon is shown on the handset display

If you have more than one new text message, the number of unread texts is displayed.

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 55

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

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Set message alert tone

1. Press

. Press

Select

2. Scroll or to

Text Settings

and press OK.

3. Scroll to

Message Alert

and press OK.

4. Scroll to

Message Alert Tone

and press OK.

5. Scroll or to the tone you want and press

6. Press

Back

to return to the previous menu level.

Text messaging

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 56

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Using additional handsets

You can use up to five BT Domus handsets with your BT Domus base to extend your phone system without needing to install extension sockets for each new phone.

Your BT Domus handset can also be registered to up to 4 other bases. You can then select the base you would prefer to use.

If you have purchased a BT Domus multiple pack any additional handsets come pre-registered to the base.

If you have purchased an additional handset separately you must register it to your BT Domus base before it can be used.

Registering an additional handset

At the base:

1. Press and hold until the base gives a double-beep. You have up to 60 seconds to register the handset.

At the handset:

1. Press

and scroll or to

Registration

and

press

Select

is highlighted. Press OK.

3. The list of bases is displayed, scroll or to select the base number you want to register to. Any bases the handset is already registered with are marked with a star symbol.

4. Press

In order to register to other bases or handsets, they must be GAP compatible. Only basic telephone functionality is expected if the base and handset are different models.

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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Default system PIN code = 0000

If registration is not successful first time, please repeat the process again in case the base registration period ran out of time.

If there are already 5 handsets registered to the base, the registration will fail. You must de-register another handset before you can register the new one.

5. Enter the system PIN and press OK.

6. The display shows

Please wait…

. Once the handset is locked

to the base it returns to the idle display.

The handset is automatically assigned the next available handset number.

Select a base

If your BT Domus handset is registered to more than one base, you can select which base to use.

If you select Automatic your handset will automatically select the base with the best reception.

1. Press

, scroll or to

Registration

and press

Select

2. Scroll to

Select Base

and press OK.

Base 1

is highlighted. Bases you have already registered to are marked by a star symbol. Scroll or to the base you want or

Automatic

and press

Select

4. The display shows

Please wait…

. Once the handset is locked

to the base it returns to the idle display.

Using additional handsets

8314 Domus UG [Iss.2Ed.4] 22/8/07 10:17 Page 58

De-register a handset

1. Press

, scroll or to

Registration

and press

Select

2. Scroll to

De-register

and press OK.

3. Enter the system PIN and press

4. Scroll or to the handset you want to de-register and press

. The display shows

De-registered

5. Press

Back

to return to the previous menu level.

Internal calls

Call another handset

If you have more than one handset registered to the base, you can make internal calls between two handsets.

1. Press then the number (1–5) of the handset you want to call.

Transfer a call

You can transfer an external call to another handset registered to the base.

During your call:

1. Press then the handset number (1-5) you want.

Using additional handsets

Handset external display

When an internal call is received, the display shows

Internal Call

and the handset number.

Use one handset to de-register another. You cannot de-register the handset you are using.

Default PIN code = 0000

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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2. When the other handset answers you can announce the caller.

3. Press to complete the transfer or to switch back and forth between both callers.

3-way conference call

You can hold a 3-way conference call between 2 internal callers and 1 external caller.

During a call to an external caller:

1. Press then the handset number (1–5) you want.

2. When the other handset answers you can announce the caller.

3. Press and hold to begin the conference call.

4. Press to hang up.

Using additional handsets

If the other handset does not answer, press to return to your original caller.

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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Help

Phone does not work

• Have you installed the battery correctly? See page 8.

• Check that the mains power is correctly connected.

No dial tone

• Only use the telephone cord supplied with the phone.

• Is the telephone cord of the base plugged into the phone socket?

• Check that the mains power is correctly connected.

Cannot dial out or receive calls

• Check that the mains power is correctly connected.

• The battery may need recharging.

• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the battery and mains power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

• If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

• The ringer volume may be switched off, see page 27.

• Check that the mains power is correctly connected.

• Make sure the handset is registered to the base, see page 57.

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No display

• The battery may be flat, dead in battery save mode or incorrectly inserted.

• Recharge or replace the battery.

icon flashes

• Is the handset registered correctly to the base, see page 57.

• Check that the mains power is correctly connected.

• Check that the handset is within range of the base.

• The battery is low, place the handset on the base/charger to recharge.

icon not scrolling

• Try cleaning the charging contacts.

• Check that the mains power is correctly connected.

• The battery icon will stop scrolling when the battery is fully charged.

You hear the busy tone when you press .

• Make sure the handset is in range of the base.

• Another handset registered to your BT Domus base may be on the line.

Answering machine does not record any messages

• Answering machine may be set to Off or answer only.

• The memory may be full. Play and delete old messages, see page 42–43.

Answering machine messages have the wrong date, time and day

• Have you set the date, time and day? See page 33–34.

Help

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Cannot access your messages from another phone

• Have you changed the remote access security PIN code? See page 48. Always keep a note of the new PIN code in a safe place.

• Reset the remote access PIN, page 48.

No Caller Display number/name displayed

• Have you subscribed to a Caller Display service from your network provider, see page 36.

• The caller may have withheld their number.

• An exact name/number match was not found in your directory. Check that you have stored the full STD dialling code.

Cannot register a handset to a base

• You can register a total of 5 handsets to your BT Domus base and you can register your BT Domus handset to up to 4 bases. Check that you have not exceeded the limits.

• Check that you have entered the correct PIN number (default PIN 0000).

• Check that you are at least one metre away from other electrical equipment to avoid interference when registering.

• The additional handset must be GAP compatible.

Base unit does not ring,

• Ensure the line cord supplied is being used.

• Have you connected the telephone line correctly?

• Is the base ringer set to off?

• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still experience problems.

Help 63

BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Buzzing noise on my phone or on other electrical equipment nearby

• Sometimes your BT Domus can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Domus at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

Customer Helpline

If you are still experiencing difficulties please call the BT Domus Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com.

Possible problems with text messaging

Text messages cannot be sent and screen displays

Sending Failed

• The base station power supply or telephone line cord might not be properly connected.

• Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket.

• There might be a fault on the line. Check your telephone line is working properly.

• You might have deleted the Service Centre number in error. See page 55 for instructions on how to enter the number.

• Check service centre number is correct including 1470P prefix (this is for BT lines. If you have another network provider please check the prefix number with them). In order to send and receive text messages you must not withhold your number. If you normally withhold your number the 1470 prefix presents your number for you.

Help

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Cannot receive text

• You will not be able to receive text messages until you have first sent a message. The first message sent registers you with the text service.

• More than one text messaging product is plugged into the line. Remove other products.

• Check service centre number is correct.

• Ensure you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your caller’s number when you receive an incoming call.

Text has previously been sent and received but you are now only receiving voice spoken text messages, from number 0845 6021111.

• This may be due to your line being de-registered at the text service centre. All you need to do is text RESET and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line. Messages sent to 00000 are free.

Further help and advice for text queries on BT lines:

• BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

• BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

• For other telephone service providers please contact their customer services.

Help 65

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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

General sales enquiries

• BT Residential lines – call 150. BT Business lines – call 152.

• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).

• Additional handsets are available from the Helpdesk on 0870 605 8047.

Billing enquiries

• Refer to the telephone number shown on your telephone bill.

Other functions and services available from the text messaging service

By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled.

1. Press

Menu,Text Messaging

is highlighted press

Select

Write Message

is highlighted. Press

Select

3. Use the keypad to type in the following commands (depending upon what you want to do):

Opt out from receiving voice text messages.

Turns off the opt out option.

Turns on permanent voice text message delivery to your phone.

All incoming text is delivered as voice text.

Turns off permanent voice text message delivery.

4. Press

Options

. Display highlights

Send to

5. Enter the number 00000 then press

Send

Help

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If you are sending a message from a fixed line phone to another fixed line phone

Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text. This command is inserted at the start of the message and applies only to that message, e.g. ‘Hello I will be home late’.

You keep hearing an error beep

• You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide.

Help 67

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BT Domus – Issue 2 – Edition 4 – 22.08.07 – 8314

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

General information

IMPORTANT

This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Replacing the handset battery

After a time, you may find that the handset battery is running out of charge more quickly. This is a standard sign of wear and the battery will need replacing.

1. Open the battery compartment cover.

2. Take out the old battery and replace with a new 720mAh Li ion rechargeable battery.

3. Push the battery compartment cover back on until it clicks into place.

Spare rechargeable battery packs are available from the BT Domus Helpline 0870 605 8047.

WARNING

Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary domestic refuse.

BT accepts no responsibility for damage caused to your BT Domus by using any other types of batteries.

Safety information

• Only use the power supply suitable for the BT Domus range. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the base mains power supply is 028771.

If you have purchased a multiple pack the item code for the charger mains power supply is 035929.

• Use only the approved rechargeable battery supplied. Spare rechargeable batteries are available from the BT Domus Helpline on 0870 605 8047.

• Do not open the handset (except to replace the handset battery) or the base. This could expose you to high voltages or other risks. Contact the Helpline on 0870 605 8047 for all repairs.

• If the keylock is switched on, it is possible to make calls to the emergency numbers (999/112 and 9112).

• Radio signal transmitted between the handset and base may cause interference to hearing aids.

• It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.

• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close.

It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

• Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

• Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.

Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

• Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to fire, explosive or other hazardous conditions.

• There is a slight chance your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

General information

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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Guarantee

Your BT Domus is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Domus or any component thereof, (other than the battery), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please read the Help section beginning on page 61 or contact them on 0870 605 8047or email bt.helpdesk@suncorptech.com for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer.

Returning your phone

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original battery. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

General information

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Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT

Domus has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Any additional handsets and chargers that you register have a REN of 0.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance

Hereby, Suncorp Technologies declares that this BT Domus is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Domus is published on the website: http://www.suncorptech.com/bt

Connecting to a switchboard

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider.

Inserting a pause

With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.

Press and hold to insert a pause (

) before entering

the telephone number.

You may also need to enter a pause when storing international numbers or charge card numbers.

Recall

You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature.

General information 71

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Ofﬁces worldwide

The services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Designed and produced by The Art & Design Partnership Ltd. Printed in China

BT Domus (08/07) Issue 2

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BT Domus User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual