BT Diverse Repeater
User Guide
Section
Welcome…
to your BT Diverse Repeater
Range Extender
Extends the range in which you can make and receive
•
calls from your existing DECT base station by up to
50m indoors and 300m outdoors (in ideal conditions).
Compatible with a range of BT Diverse and
•
BT Freestyle products.
Confidence tone option keeps you informed that your handset is
•
in range of the Repeater.
Section
This User Guide provides you with all the
information you need to get the most
from your BT product.
Before first using your BT Diverse
Repeater you will need to set it up and
register it with your base station. Follow
the instructions in ‘Getting Started’, on
the next few pages.
Need help?
If you have any problems setting up or using
your BT Diverse Repeater please contact the
Helpline on
Alternatively, you may find the answer in ‘Help’
at the back of this guide.
* Calls made from within the UK mainland network are free.
Mobile and International call costs may vary.
Freephone 0808 100 7337*.
Got everything?
BT Diverse Repeater
•
Mains power adaptor
•
2 x screws and wall plugs
•
4
In this guide
Introduction . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting started . . . . . . . . . . . . . . . . . . . . . .7
Using your BT Diverse Repeater
Operating a handset for the first time
within the extended Repeater area . . . . . .10
To turn the Repeater’s confidence
tone on and off . . . . . . . . . . . . . . . . . . . . . .11
To reset the Repeater . . . . . . . . . . . . . . . . . .12
Wall mounting the Repeater . . . . . . . . . . . .13
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Environmental . . . . . . . . . . . . . . . . . . . . . . .16
Product disposal instructions . . . . . . . . . . .16
Technical information . . . . . . . . . . . . . . . . .17
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . .18
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
Introduction
5
Up to six Repeaters can be installed on a single base station
and each Repeater can support up to 2 handsets each. The
registration of Repeaters on the base station does not reduce
the number of handsets that can be registered to the base
station. A typical arrangement is shown below:
A
B
IMPORTANT
It is possible to roam between the
Repeater and the base, however, call
handover during conversation is not
always guaranteed.
IMPORTANT
It is not possible to further extend the
range in one direction by registering a
second Repeater to the first Repeater.
All Repeaters must be within range of
the base station as the Repeater can
only be registered to a base station
and not another Repeater.
A You can operate two handsets in the
reception range of the repeater.
B If you wish to operate more than
two handsets you must increase
the number of Repeaters for the
reception range.
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
6 Introduction
The BT Diverse Repeater is compatible
with the following products:
BT Diverse 6210
BT Diverse 6250
BT Diverse 6350
BT Diverse 6410
BT Diverse 6450
BT Freestyle 7250
BT Freestyle 7310
BT Diverse 5000
BT Diverse 5210
BT Diverse 5250
BT Diverse 5310
BT Diverse 5350
BT Diverse 5410
BT Diverse 4010
BT Diverse 4016
BT Diverse 3010
BT Diverse 3010 Micro
BT Diverse 3016
BT Diverse 2010
BT Diverse 2011
BT Diverse 2015
BT Diverse 2016
BT Diverse 2020
BT Diverse 2-Line
BT Diverse ISDN
BT Diverse 5450
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
Getting started
Front
7
Left LED
OFF
ON Normal link to base station
Flashing No link to base station
Intermittent Ready to register
flashing
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
Power supply off
Right LED
OFF
Flashing once One handset using Repeater
Flashing twice Two handsets using Repeater
No calls
8
Getting started
Connect the mains power adaptor
Plug the small end of the power adaptor cable into
the socket on the back of the Repeater.
Mains power adaptor cable
Then plug the other end into the mains wall socket.
Use a power socket close to your base station. This is because
during the registration process the base station needs to be
near the Repeater. You can relocate your Repeater after
registration is complete.
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
Switch off the mains power at the wall socket
This is for the registration procedure. Before beginning
registration, all unregistered Repeaters should be
switched off.
Register the Repeater to the base station
1. Turn on the Repeater mode in the product that you will be
registering the Repeater to. This varies dependant on the
product, the instruction can be found in the relevant
userguide, provided with the product.
2. Put the product into registration mode, this is normally done
by pressing and holding the
Find button, or by pressing the
Registration button, as appropriate.
3. Switch on the power to the Repeater at the wall socket.
The green lefthand LED on the Repeater will flash, then
after a short while the LED will remain on, indicating that
the registration is complete.
Getting started 9
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
10 Section
Using your BT Diverse Repeater
10
If extending the range to outdoors it
may be better to locate the Repeater
near a window and higher on the
wall, as radio signals do not work as
well through thick walls.
Please note
If using more than one Repeater on a
base station you should ensure the
Repeaters are placed at least 10
metres apart.
Please note
Blind spots (where signal is weak) can
cause loss of signal. Avoiding blind
spots will reduce the risk of losing a
call.
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
Once registered, the Repeater can be positioned anywhere
within the reception range of the base station, preferably
towards the direction you wish to extend the range.
1. Locate a suitable position near a mains socket within the
reception area of the base station and towards the direction
you wish to extend the range.
2. Plug the power adaptor into the mains socket (and into the
Repeater if it has been disconnected) and switch on the mains
power at the wall socket.
The green left-hand LED will begin to flash as it connects to
the base station, then stops flashing and remains lit once a
link has been made. If the LED continues to flash, switch the
power off and on again. If flashing continues, see the ‘Help’
section on page 14.
Operating a handset for the first time within the extended
Repeater area
Make sure that handset(s) you want have been registered to
the same base station as the Repeater.
1. Switch off the handset within the new reception range of the
Repeater but outside the reception range of the base, and
then switch it back on again.
2. To confirm the handset is working with the Repeater, press the
TALK button on the handset whilst next to the Repeater.
Using your BT Diverse Repeater
11
You should hear a dial tone and confidence tones, if they
have been switched on (see below). Look at the Repeater, the
green right-hand LED should be flashing.
Your Repeater is now ready for use. A Repeater can support
up to two handsets simultaneously to make or receive calls. If
you try to use a third handset to make
an internal/external call via the Repeater whilst two handsets
are using it, the call will fail.
However, it may still be possible for a third handset to make a
call if it is near the main base station. (The number of
simultaneous internal/external calls will vary according to the
type of base station you use, please refer to the base station
user guide.)
To turn the Repeater’s confidence tone on and off
The Repeater has the option to provide a confidence tone (a
confirmation beep every 2 seconds) which sounds when your
handset is working in the Repeater area.
It is suggested that the confidence tone is switched ON to aid
installation and to get an idea of the base and Repeater
reception areas.
Before starting this procedure the Repeater’s power adaptor
must be connected to the Repeater and the mains socket, but
switched OFF at the mains socket.
Turn the Repeater confidence tones
on/off as required (see below).
The default setting for the confidence
tone is OFF.
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
12
Using your BT Diverse Repeater
1. Switch the power to the Repeater ON for between 1 to 5
seconds then switch it OFF.
2. Switch the power ON again. If the left-hand green LED on
the Repeater flashes slowly switch it off again.
Switch it on again. The confidence tone is now activated.
To reset the Repeater
Before re-installing the Repeater, it needs to be reset. Before
starting, make sure the Repeater’s power adaptor is
connected to the Repeater and the mains socket, but
switched off at the mains.
1. At the Repeater, switch the power on for 1 to 5 seconds and
switch it off again.
2. Switch on for 25 to 35 seconds and switch it off again. The
Repeater should now be reset.
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
Wall mounting the Repeater (optional)
WALL
WALL PLUGWALL PLUG
SCREW SCREW
69 mm
The unit may be left free standing or mounted on a wall using
the wall plugs and screws provided.
WALL
The screw heads should protrude about 5mm from
the wall.
Using your BT Diverse Repeater
WARNING
The screws supplied to wall mount
your BT Diverse Repeater will not be
suitable for all wall types.
BT recommends that you seek advice
from a building professional before
attempting to wall mount your
Repeater. BT are not responsible for
any damage/injury caused while
attempting to wall mount your
Repeater.
Before you wall mount, please check
that:
• the wall can support the weight of
the Repeater;
• you are not drilling into any hidden
wiring or pipes;
• the power cable will reach the wall
socket.
13
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
14 Section
14
Help
BT Diverse Helpline
Freephone 0808 100 7337*
If you are still having difficulty setting
up or using your BT Diverse Repeater,
please call the Diverse Helpline on
Freephone 0808 100 7337*.
Lines open 9am – 5.30pm, Monday
to Friday.
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
The Repeater LED continued to flash on and off after the
registration process had been completed
The registration process was not successful. You will have to
•
repeat the registration process again with the base station
concerned.
The Repeater LED continually flashed on and off when
placed/mounted in the desired location
The radio connection is very weak/poor. You will have
•
to find another location where the signal from the base
is better.
The Repeater may have been reset. If this is the case it will
•
have to be registered to the base again.
The Repeater LED does not light up at all
There is no power to the Repeater. Check that the power
•
adaptor lead is plugged into the Repeater, the power adaptor
is plugged into the mains socket and the mains power is
switched on.
The audio quality is very poor/noisy when in the Repeater
reception area
The radio connection is very weak/poor. You will have
•
to find another location where the signal from the base
is better.
The Repeater will not register
Reset the Repeater as described on page 12.
•
Cannot make or receive calls when in the Repeater
reception range
There is no power to the Repeater. Check that the Power
•
adaptor lead is plugged into the Repeater, the power adaptor
is plugged into the mains socket and the mains power is
switched on.
The Repeater is not registered. You will have to repeat the
•
registration process again with the base station concerned.
Call lost or audio becomes poor when moving from the base
reception area to the Repeater reception area
You may be moving out of range of the base/repeater areas, or
•
are in a ‘blind spot’. Move towards the base or Repeater.
Some base stations and handset combinations do not support
•
call handover during conversation when moving from base to
Repeater area.
Handset beeps every 2 seconds when in the Repeater
reception area
The Repeater’s confidence tone has been switched on.
•
To switch the confidence tone off, see page 11.
Help 15
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
16 Section
16
General information
Safety
General
• Only use the power supply included with the product.
Using an unauthorised power supply will invalidate
your guarantee and may damage the product.
• Do not open the base. This could expose you to high
voltages or other risks. Contact the BT Diverse Helpline
on Freephone 0808 100 7337* for all repairs.
• The BT Diverse Repeater operates by transmitting
radio signals. These signals may cause interference to
hearing aids.
• It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker
fitted you should check with a medical expert before
using this product.
• Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close. It is recommended that
you place your product at least one metre away from
such appliances to minimise any risk of interference.
Cleaning
Simply clean the product with a damp (not wet)
cloth, or an anti-static wipe. Do not use a dry cloth as
it could cause a static discharge resulting in damage
to the product.
Environmental
• The BT Diverse Repeater will produce a certain
amount of heat during operation. Equally, additional
handsets and the chargers can become warm during
charging. Whilst this is entirely safe, we advise
against placing these products on antique, veneered
or wooden surfaces as damage may occur.
• Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing free flow of air over its surfaces.
• Do not use the BT Diverse Repeater and handsets in
damp, humid conditions such as bathrooms. Do not
expose any of the equipment or batteries to fire or
water.
Product disposal instructions
The symbol shown here and on the product means
that the product is classed as Electrical or Electronic
Equipment and should not be disposed with other
household or commercial waste at the end of its
working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
17General information
Product disposal instructions for residential users
When you have no further use for it, dispose of the
product as per your local authority's recycling
processes. For more information please contact your
local authority or the retailer where the product was
purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Technical information
Standards DECT GAP
Radio frequency range 1800MHz – 1900MHz
Transmit power 10mW average power
per channel
Range (max) 300m outdoors
50m indoors
Power supply 240v +8% –10%
(plug in power adaptor)
Power consumption 6VA
Operating temperature –10°C to +50°C
Dimensions (L x B x H) 131 x 50 x 111 mm
Weight 136g
Power cable length Approx. 3m
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
This product is intended for registration to BT Diverse
6210, BT Diverse 6250, BT Diverse 6350, BT Diverse
6410, BT Diverse 6450, BT Freestyle 7250, BT
Freestyle 7310, BT Diverse 5000, BT Diverse 5210,
BT Diverse 5250, BT Diverse 5310, BT Diverse 5350,
BT Diverse 5410, BT Diverse 5450, BT Diverse 4010,
BT Diverse 4016, BT Diverse 3010, BT Diverse 3010
Micro, BT Diverse 3016, BT Diverse 2010, BT Diverse
2011, BT Diverse 2015, BT Diverse 2016, BT Diverse
2020, BT Diverse 2-Line, BT Diverse ISDN that are
connected to the public switched telephone
network (PSTN) and private switchboards within
the United Kingdom.
R&TTE Directive
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
In demonstration with the essential requirement for
the efficient use of the radio spectrum, the product
complies with ETSI EN 301 406.
For a copy of the Declaration of Conformity
please visit www.bt.com/producthelp
18
General information
Guarantee
Your BT Diverse Repeater is guaranteed for a period
of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the
BT Diverse Repeater, or any components thereof,
which is identified as faulty or below standard, or as a
result of inferior workmanship or materials. Products
over 28 days old from the date of purchase may be
replaced with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent
as instructed.
• This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to
returning it, please read the ‘Help’ section beginning
on page 14, or contact the BT Diverse Helpline on
Freephone 0808 100 7337*, 9am–5.30pm,
Monday to Friday.
In the unlikely event of a defect occurring, the
helpdesk will issue a Fault Reference Authorisation
(FRA) number and instructions for replacement or
repair. Please note you will need the FRA number
before returning the product. This does not affect
your statutory rights.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We recommend that you call the BT Diverse
Helpline on Freephone 0808 100 7337* and you will
be advised of our recommended repair agents.
Returning your product
If the Helpline is unable to remedy your problem they
will issue a Fault Reference Authorisation number and
ask you to return the product to your original place of
purchase. Where possible, pack the product in its
original packaging. Please remember to include all
parts, including the power supply unit.
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is required
so please keep your receipt.
If you experience any problems, please call the Helpline on Freephone 0808 100 7337*
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British Telecommunications
plc’s respective standard conditions of contract. Nothing in this publication
forms any part of any contract.
© British Telecommunications plc 2009.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Diverse Repeater Issue 7 (02/09) 1
Designed and produced by The Art & Design Partnership Ltd.
Gigaset No: A31008-M601-L151-1-7619
0682
CE compliant to R&TTE Directive (1999/5/EC)
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