BT Diverse 7410 Plus User Manual

User Guide

BT Diverse 7410

This new interactive user guide lets you
navigate easily through the pages and allows
you to be directed straight to any websites
or email addresses that are referenced.

Simply hover the cursor over the page number,
website or email reference and click when
the

icon changes to the icon.

Think before
you print!

2

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Got everything?

• BT Diverse 7410 handset

• BT Diverse 7410 base

• 2 x NiMH AAA

rechargeable batteries
(already tted)

• Power adaptor

(item code 048610)

• Telephone line cord

• Base plinth

(already attached)

This User Guide provides you with all the
information you need to get the most
from your phone.

Before you make your rst call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages or refer to the quick
set-up guide enclosed in the box if you
haven’t already done so.

Need help?

If you have any problems setting up or using your BT Diverse
7410 please call the Helpline on 0800 218 2182* or email
[e-mail]. Our dedicated advisors are
more likely to be able to help you than the retailer where you
made your purchase.

Alternatively, you may nd the answer in the ‘Help’ section
at the back of this guide.

IMPORTANT

Only use the power adaptor and telephone line cord supplied, or
this product may not work.

Hearing aid?

Please note that the BT Diverse 7410 works by sending radio
signals between the base and handset. These signals may interfere
with some hearing aids, causing a humming noise.

* Calls to the Helpline made from within the UK mainland network are free.

Mobile and International call costs may vary.

3

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Getting started

Location 6

Setting up 6

Set date and time manually 7

Getting to know your phone

Handset buttons 8

Handset display / display icons 9

Base 10

Navigating the menus 11

Menu map 12

Using the phone

Switch handset on or off 13

Make an external call 13

Preparatory dialling 13

End a call 13

Receive a call 13

Earpiece / handsfree volume 13

Call Waiting 14

Secrecy 14

Handsfree 14

Make a handsfree call 14

Answer a call handsfree 15

Switch to handsfree during a call 15

Headset 15

Redial the last number called 15

Redial a number from the redial list 16

Save a number from the redial list
to the phonebook 16

Delete a redial number 16

Delete all redial numbers 16

Keypad lock 17

Find handset (paging) 17

Phonebook

Store a name and number in the phonebook 18

View an entry in the phonebook 18

View phonebook capacity 18

Dial an entry in the phonebook 19

Edit a name and number in the phonebook 19

Copy an entry from the phonebook
to another handset 19

Copy all phonebook entries to
another handset 20

Delete an entry in the phonebook 20

Delete entire phonebook 20

Edit call group name 21

Change call group ringtone 21

Speed Dial 22

Copy a phonebook entry to a
Speed Dial button 22

Delete a Speed Dial entry 22

Edit a Speed Dial entry 23

Dial a Speed Dial entry 23

In this guide

4

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Sounds

Handset ringer melody
(for external or internal calls) 24

Handset ringer volume (including ringer off) 24

Set to quiet mode 24

Handset beeps 24

Settings

Select base 25

Display contrast / Handset name 25

Auto answer 25

De-register a handset 26

Handset reset 26

Base ringer melody and volume 26

Handset ringing priority 27

Recall mode 27

System PIN 27

Reset base 28

Date / Time / Alarm 28

Set date and time 28

Set alarm call 29

Stop alarm ring 29

Calls list

Caller Display 30

Calls list 30

View call details 30

Dial from the Calls list 31

Copy a Calls list number to the phonebook 31

Calls list settings: Calls list type and
New Call alert 31

Delete an entry in the Calls list 32

Delete entire Calls list 32

Voicemail 32

BT Network services

Pre-stored BT Services numbers 33

BT Diverse 7410 Helpdesk 33

BT 118 500 (Directory Enquires) 33

Call Divert on/off/check 33

Call Waiting on/off/check 33

Show/Edit/Delete BT Services numbers 34

Text messaging (SMS)

Subscribe to the text messaging service 35

Cost of the xed line service 35

Send a text message 35

View messages in the Outbox 36

Using the Draftbox 37

Receiving messages 37

Read messages 37

Edit or delete templates 38

Service Centre numbers 38

Add or change Service Centre numbers 39

Select Send Service Centre 39

Message alert 39

Switch new text message alert on or off 39

5

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Using additional handsets

Easy registration of a new additional
Diverse handset 40

Registration of an additional
handset when base PIN changed 41

Internal calls 41

Call another handset 41

Transfer a call 42

3-way conference call 42

Help 43

General information

Replacing the handset batteries 49

Replacing the base plinth 49

Safety information 50

Cleaning 50

Environmental 51

Product disposal instructions 51

Guarantee 51

Technical information 53

R&TTE 53

Declaration of Conformance 53

Connecting to a switchboard 53

Inserting a pause 53

Recall 53

6

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

WARNING

Do not place your BT Diverse 7410 in
the bathroom or other humid areas.

Handset range

The BT Diverse 7410 has a range of
up to 300 metres outdoors when
there is a clear line of sight between
the base and handset. Any obstruction
between the base and handset will
reduce the range signicantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres.
Thick stone walls can severely
affect the range.

Signal strength

The

icon on your handset indicates

when you are in range. If moving
out of range of the base, the range
indicator will ash. If you go out of
range, any call you are on will be lost.

IMPORTANT

The base station must be plugged
into the power socket at all times.
Do not connect the telephone line to
the telephone wall socket until the
handset is fully charged. Only use the
power and telephone cables supplied
with the product.

Battery low warning

If the

icon ashes in the handset

display you will need to recharge the
handset before you can use it again.
You also hear a low battery warning
beep once every 60 seconds.
During charging, the

icon will

scroll in the display as shown on
page 9.

Getting started

Location

Place your BT Diverse 7410 within 2 metres of the power socket
and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.

Your BT Diverse 7410 works by sending radio signals between the
handset and base. The strength of the signal depends on where
you site the base. Putting it as high as possible ensures
the best signal.

Setting up

1. Plug the power cable into the socket marked on the

underside of the base and plug the other end into the
power wall socket and switch the power on. You can place
the cable behind the retaining clip to prevent the plug being
accidentally pulled from the socket.

2. Batteries will come inserted in the battery compartment.

Remove the protective lm from the handset screen and
activate the batteries by pulling the plastic tab away from
the back of the handset.

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

7

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Battery performance

In ideal conditions, a fully charged
battery should give up to 12 hours
talk time or 120 hours standby time
on a single charge.

Note that new batteries do not reach
full capacity until they have been in
normal use for several days.

The charge capacity of rechargeable
batteries will reduce with time as
they wear out, giving the handset
less talk/standby time. Eventually
they will need to be replaced. New
rechargeable batteries are available
from the BT Diverse 7410 Helpline
on 0800 218 2182*.

After charging your handset for the
rst time, subsequent charging time
is about 6–8 hours a day depending
on usage. Batteries and handset may
become warm during charging.
This is normal.

Using your BT Diverse 7410 on a
Broadband line?

If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microlter. Using this product on
a Broadband line without an ADSL
microlter may cause problems with
this product and your Broadband
service.

Additional BT ADSL microlters can
be purchased from www.shop.bt.com

3. Place the handset on the base to charge for at least 24 hours.

4. When the batteries are fully charged, plug the end of the

telephone line cord into the telephone wall socket.

Set date and time manually

Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically when you receive
your rst call.

To set the date and time manually, follow the procedure below.

1. Press the right soft key

(

Menu) and scroll to Settings

and press the right soft key

(

OK).

2.

Date & Time is highlighted. Press OK.

3.

Time Format is highlighted. Press OK. Scroll

or

to

choose how you want the clock displayed, either

24 Hour or

12 Hour. Press OK.

4. Scroll

to Date Format and press OK. Scroll

or

to choose

DD/MM/YYYY or MM/DD/YYYY. Press OK.

5. Scroll

to Enter Time and press OK. Enter the time
using the keypad as either the 24 hour format or 12 hour
format (previously selected) e.g. 17:30 or 05.30 for 5.30pm.
If 12 hour was chosen, press

or

to select AM or PM.

Press

OK.

6. Scroll

to Enter Date and press OK. Enter the date, e.g.
09 04 2010 (displayed as

09/04/2010) for 9th April 2010.

Press

OK.

7. Press

to return to the standby screen.

Your BT Diverse 7410 is ready for use.

8

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Getting to know your phone

Handset buttons

Names

Menu

13:00

16/03

BT

Press to open the BT Services

menu, page 33.

Up/Volume up/Redial

In standby, press to open

and scroll through the

Redial list, page 15.

In talk mode, press to

adjust the earpiece volume.

In menu mode, press to scroll

up through the options.

Left soft key

In standby, press to access

names in the phonebook.

Use to select options

displayed on screen.

Press to clear digits and characters,

go back to the previous menu

level or keep pressing to return

to the standby screen.

Talk / Handsfree

In standby mode, press to make

and receive calls, page 13.

In talk mode, press to switch

handsfree on and off, pages 14-15.

Left

Press to return to the

previous menu level.

Move cursor to the left.

1 Space

Use to enter a space

when entering text.

*

Press and hold to switch the

handset ringer on or off.

When entering text, press

to switch between upper

and lower case letters.

Right soft key

In standby, press to enter the menu.
Use to conrm options
displayed on screen.

End call/Off or On

Press to end a call.
In standby, press and hold to
switch the handset off/on, page 13.
In menu mode, press to return
to standby.

Headset socket (on side of handset)

Headset not included.
See page 15 for more information.

Right

Press to move to the next menu level.
Move cursor to the right.

Down/Volume down/Calls

In standby, press to open and
scroll through the Calls list, page 30.
In talk mode, press to
adjust the earpiece volume.
In menu mode, press to scroll
down through the options.

#/Lock

Press and hold to lock/unlock the
keypad, page 17.

0

When storing an entry in the
phonebook, press and hold to enter
a Pause, page 18.
Used to enter punctuation marks
when entering text, page 18.

Intercom

Use to make internal calls
(where more than one
handset is registered).

Microphone
Recall

For use with switchboard/
PBX and BT Calling Features.

9

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Handset display

Display icons

On – displayed in standby mode to
indicate handset is in range of the base.
Flashing – to warn you are moving out
of range.
Off – out of range or cannot connect to
the base selected.

On – new text message received.*
Flashing – mailbox is full.
Off – any messages have been read.

On – during a call.

Flashing – incoming call.

On – missed call in the Calls list.*
To remove the icon you need to view
missed calls. See Caller Display, page 30.

On – alarm is set.
Flash – alarm time has been reached.
Off – alarm off.

Handset ringer is switched off.

The keypad is locked.

Battery fully charged.
Battery is ¾ charged.
Battery is ½ charged.
Battery is ¼ charged.

Empty. Icon will ash.
Please note: battery scrolls between
empty and fully charged when charging.

On – handsfree speaker on.

* For this feature to work you must subscribe to your network provider’s Caller Display service.

A fee may be payable.

Handset 1

13:00

16/03

Names

Menu

Time

Handset name/number

Date

Indicates you can scroll

up or down for further

menu choices. On some

screens the options are

left and right.

Press the left soft key
to enter the Phonebook.

Press the right soft key
to enter the Menu.

10

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Base

Power/In use light

Green light ashes when the
phone rings, during a call and
during handset registration.

Find

Press and release to ring all
registered handsets, helpful
for nding a missing handset,
page 17.

Also used during the
registration process, page 40.

11

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Navigating the menus

Your BT Diverse 7410 has an easy to use menu system.

Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1. Press the right soft key

(

Menu) to open the main menu.

2. Then use the

or

buttons to scroll through the available menu options.

3. Press the right soft key

(

OK) to select a menu option or the left soft key

(

Back)

to return to the previous screen.

4. Use the

or

buttons to scroll through the sub menu options, then press the right soft

key

(

OK) to select or the left soft key

(

Back) to return to the previous screen.

To exit a menu and return to standby, press

.

Left and Right soft keys

Press to select the option displayed on the screen.

Names

Menu

If no buttons are pressed for 30 seconds, the handset returns to standby automatically.

Left soft key Right soft key

Navigation buttons

Up and Down buttons

Left and Right buttons

12

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Menu map

The following menus can be accessed
by pressing the relevant button:

BT menu

Helpdesk

BT 118500

Divert on

Divert off

Check divert

Call wait on

Call wait off

Chk call wait

Empty

Empty

Calls list
empty

Settings

Calls list
displayed,
press

Options

Details

Delete Entry

Delete All

Call Number

Store Number

1

Settings

Redial list
displayed,
press

Options

Details

Delete Entry

Delete All

Call Number

Store Number

1

Names or

Press

Options

Call Number

Edit Entry

View Entry

Copy Entry

2

Copy All

2

Delete Entry

Delete All

Capacity

Edit Call Group

Speed Dial

List Empty

Phonebook
is empty

New Entry

Capacity

Text

Write Message

Inbox

Outbox

Draftbox

Template

Settings

Sound

Ringer

Tones

Settings

Date & Time

Alarm

Display

HS (Handset) Settings

BS (Base) Settings

1 Only available if entry not already stored in the phonebook.

2 Only available if more than one handset is registered to the base.

13

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

When you make a call, the light on
the base ashes.

Call timer

Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during and for a few
seconds after your call.

Out of range warning

When the handset goes out of range
of the base, the

ashes. If you are

on a call, the line will hang up. Move
back within range. The handset will
automatically re-connect to the base.

Using the phone

Switch handset on or off

To switch off

1. Press and hold

for about 5 seconds.

2.

Switch off handset? is displayed, press Yes to conrm.

To switch on

1. Press and hold

until the screen appears.

Making and receiving calls

Make an external call

1. Press .

2. When you hear the dial tone, dial the number.

Preparatory dialling

1. Dial the number rst. If you make a mistake press the left soft

key

Clear to delete the last digit.

2. Press

to dial.

End a call

1. Press .

Receive a call

When you receive a call, the phone rings. The display shows
the caller’s number and if it matches an entry in the phonebook
it shows the name also. If you do not have a Caller Display service,
the screen shows

External call.

1. Press

.

Earpiece / handsfree volume

During a call you can adjust the volume of the earpiece or
loudspeaker. There are 5 levels.

1. Press

or

to increase or decrease the volume.

Auto answer

As long as you have auto answer set
to ON you can answer a call by lifting
the handset off the base. If you have
switched auto answer off, you will
need to press as well. Auto answer
ON is the default setting. See page 25.

For more information on Caller Display,
see page 30.

14

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

During a handsfree call, press
or

to change the volume.

Call Waiting

Providing you have subscribed to your network’s Call Waiting
service and it is switched on, your BT Diverse 7410 will alert you
to a second incoming call while you are already engaged on an
external call.

1. You will hear the call waiting tone, then the display will

show

Call Waiting and the telephone number of the caller,

or the stored name and number if it matches an entry in
your phonebook.

2. Press

to answer the new call and your rst caller is put

on hold.

3. Press

to toggle between the two callers.

4. Press

to hang up the current call.

Secrecy

During a call, you can talk to someone nearby without your
caller hearing.

1. Press left soft key

(

Secrecy). The display shows

Secrecy On and your caller cannot hear you.

2. Press left soft key again

(

Off) to return to your caller.

Handsfree

Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to your
conversation over the loudspeaker.

Make a handsfree call

1. Dial the number then press twice.

is displayed.

You hear your call over the handset loudspeaker. Press

to

switch the call between the earpiece and the loudspeaker.

2. Press

to end the call.

To switch your Call Waiting service on
or off, see page 33.

15

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Answer a call handsfree

When the phone rings:

1. Press and hold

for at least 2 seconds. The call is answered

in handset loudspeaker mode.

Switch to handsfree during a call

1. During a call: press

to put the call on the loudspeaker.
To switch handsfree off and return the call to the earpiece,
press

again.

Headset

A suitable headset is available to purchase from the BT Helpline
0800 218 2182*, just press the

button followed by

the

button to call them. The headset port should also be
compatible with any other Headset/Microphone combination
terminated with a 2.5mm plug with three metal contact bands
(poles).

The headset socket is located on the side of the handset, peel
back the rubber bung and plug the headset into the socket.
You can then make and receive calls as normal.

Redial

Up to the last 10 telephone numbers called are saved in the redial
list. You can then select any of the numbers to redial, delete or
copy to the directory.

Redial the last number called

1. Press

the last number you called is displayed.

2. Press

to dial.

16

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Redial a number from the redial list

1. Press , the last number you called is displayed.

2. Press

or

to scroll to the number you want.

3. Press

to dial.

Save a number from the redial list to the phonebook

1. Press

then scroll

or

to the number you want.

2. Press

Options and scroll

to

Store Number.

3. Press

OK. Use the keypad to enter a name.

4. Scroll

to

Number. The number is displayed. Press OK.

5.

Group is displayed. If required, scroll

or

to select

a group. Press

OK. Display shows Saved.

6. Press

Back to return to the standby screen.

Delete a redial number

1. Press . The last number dialled is displayed.

2. Scroll

or

to the number you want.

3. Press

Options and scroll to Delete Entry and press OK.

Delete? is displayed. Press Yes to conrm or No to cancel.

4. Press

Back to return to the standby screen.

Delete all redial numbers

1. Press . The last number dialled is displayed.

2. Press

Options and scroll

to

Delete All and press OK.

3.

Delete All? is displayed. Press Yes to conrm or No to cancel.

4. Display shows

List Empty and returns to the standby screen.

To view the details of the number,
press

Options. Details is displayed,

press

OK.

Press

Clear to delete any unwanted

digits and then enter new ones using
the keypad.

If the phonebook is full, the display
shows

Memory Full and the number

will not be saved. You will need to
delete a number in the phonebook
rst, see page 20.

Call Groups available: General,
Family, Business, Friends, Utilities,
VIP, Others and No Group.

17

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Keypad lock

You can lock the keypad so that it cannot be used accidentally
while carrying it around.

To lock the keypad:

1. Press and hold . The handset beeps and Keypad Locked

is displayed for 2 seconds before returning to the standby
screen. The screen will show the

icon.

To unlock the keypad:

1. Press and hold . The handset beeps and Keypad Unlocked

is displayed for 2 seconds before returning to the standby
screen. The

will disappear.

Find handset (Paging)

You can ring a handset to help locate it.

1. Press and release

on the base. All handsets registered to

the base will ring for up to 60 seconds.

2. Press

on the base again to stop the ringing or press a

button on any handset.

Paging cannot be answered by a
handset as a normal call.

The handset will ring even if the
handset ringer has been turned off.

WARNING

If the keypad is locked you will still
be able to dial the emergency
numbers 999 and 112.

When the keypad is locked you
can still answer incoming calls and
operate the handset as normal. When
the call is ended, the keypad lock
comes on again.