BT Services button
If you are not connected to the BT network some of these services may not be 
available. Please contact your network provider for more information on network 
services. You may be charged for the use of these services.
The BT button 
 provides quick access to a range of useful pre-stored 
numbers and further BT Calling Features. You can access the following services: 
BT Diverse Helpline, BT Directory Enquiries, Call Divert on/off/check and Call Waiting 
on/off/check.
Press 
. Helpdesk is highlighted. You can now scroll   or   through the 
options available.
When the service you require is displayed, press 
to call and follow any announcements.
 3  Go!
Making calls 
Press   then dial the phone number. Press to end the call.
Answering calls 
If you have subscribed to Caller Display, the caller’s details will be displayed before you 
answer (see the full user guide online at www.bt.com/producthelp for details).
Lift the handset from the base to answer incoming calls. 
If the handset is not on the base, press 
.
Handsfree
Press 
 during a call to switch the call to loudspeaker.
Secrecy
Press the left soft key 
 (
Secrecy
) during a call to activate secrecy mode. 
Press the left soft key   again (
Secrecy
) to return to your caller.
Redial 
Press 
, scroll   or   to choose the number you want. 
Press   to redial the number.
Phonebook
Storing new directory entries manually (up to 200)
Press 
Names. New Entry
 is highlighted, press OK.
Enter the name then press 
OK
. You may need to press the same button a few times until 
the letter you want is displayed. For example, press   once for A ,or twice for B.
Number
 is displayed. Enter the number and press OK.
Group
 is displayed and the group ringtone melody is played (you cannot change the 
ringtone at this stage). To add the entry to a call group, scroll   or   to select a group 
and press 
OK
. Display shows 
Saved
 (if you don’t want to use this feature simply select No 
Group
 for all entries).
For further information on call groups or to select call group ringtones, please refer to 
the full user guide online at www.bt.com/producthelp
Dialling a directory entry
Press 
Names
, scroll   or   to the entry you want. Press   to dial the number.
Sounds
Handset ringer melody (external or internal calls)
Press Menu, scroll   to Sound and press OK. Ringer is highlighted. Press OK.
External Calls is highlighted, either press OK to select or scroll 
 to Internal 
Calls and then press OK.
Press 
 or   to select the melody you want (Melody 1-5 = standard and 
6-15 = polyphonic) and press OK.
Handset ringer volume
Press Menu, scroll 
 to Sound and press OK. Ringer is highlighted, press OK.
Scroll 
 to Volume and press OK.
Scroll 
 or   to select the volume level 1-5 or off and press OK.
Caller Display and the Calls list
You must subscribe to a Caller Display service for this feature to work. Your network 
provider may charge you for this service.
View and dial from the Calls list
Press 
, the most recent entry in the list is displayed. Press   or   to scroll 
through the list.
Press 
Options. Details
 is highlighted, press OK. The call details will be displayed.
Press 
 to dial a displayed entry.
Navigating the menus
When the handset is switched on and in standby:
Press the right soft key 
(Menu) to open the main menu.
Then use the 
 or   buttons to scroll through the available options.
Press the right soft key 
(OK) to select a menu option or the left soft key 
(Back) to return to the previous screen. 
Use the 
 or   buttons to scroll through sub menu options and press the right soft 
key OK to select or the left soft key Back to return to the previous screen. 
To exit a menu and return to standby, press 
.
Menu map
Find out more
• New Frequently Asked Questions available at www.bt.com/producthelp
• If you need more detailed instructions, a full user guide is available to  
download from www.bt.com/producthelp
• If you cannot nd the answer to your problem in the full online user guide, 
then please call the free Helpline on 0800 218 2182* or email bt.helpdesk@ 
vtecheurope.com. Our dedicated advisors are more likely to be able to help you 
than the retailer where you made your purchase.
• This document is also available in other formats, such as Large print, Braille 
and Audio CD. If you would like a copy, please call 0800 218 2182*.
Text
Write Message
Inbox
Outbox
Draftbox
Template
Settings
Sound
Ringer
Tones
Settings
Date & Time
Alarm
Display
HS Settings
BS Settings
Some menus are accessed by pressing the relevant feature button, for example 
for the calls list,   for the redial list,   for BT Services and the 
left soft key (Names) for the phonebook.
Text messaging
Before sending and receiving text messages you need to register to the text 
messaging service and subscribe to Caller Display. You will be automatically 
registered to the text message service when you send your rst text. See the full 
user guide online at www.bt.com/producthelp for details.
Help
Most problems can be xed with a few simple checks. 
Problem Solution
No dial tone Only use the cables and batteries supplied.
Make sure both the power adaptor cable and telephone 
line cord are plugged into the correct sockets on the 
base. Make sure the power is switched on at the power 
wall socket and that the telephone line cord is plugged in 
correctly at the telephone wall socket.
Poor speech quality Make sure the product is not located too close to other 
electrical appliances. This can also help improve the 
handset range from the base.
 Battery icon not full/ 
handset dead
Make sure you charge the batteries for 24 hours before use 
to ensure maximum battery performance.
Using broadband on the same 
phone line?
Make sure you plug the phone 
into the wall socket via an ADSL 
microlter (not supplied), otherwise 
you may have problems with this 
product and your broadband service.
What is the base default PIN? Base default PIN = 0000
ADSL 
microlter
Your phone
Handset
 Opens BT Services menu.
 Press to open and scroll 
through Redial list.
  In talk mode adjusts 
earpiece volume.
  Scroll up.
 Make/receive a call.
  In talk mode, press to 
switch handsfree on/off.
 Use to enter a space 
when entering text.
 Press and hold to switch 
handset ringer on/off.
  When entering text, press 
to switch between upper 
and lower case letters.
 Left soft key
  Press to access names in 
the phonebook. 
  Select options on screen. 
  Go back to previous 
menu level and clear digits 
and characters.
 For use with switchboard/ 
PBX and BT Calling Features.
 Scroll left through menu 
options available. 
  Move cursor to the left.
Indicates new text messages.
Range indicator: On=in range. 
Flashing=out of range or not 
registered to base.
  Scroll right through menu 
options available.
  Move cursor to the right.
 Right soft key 
  Press to enter menu. 
  Press to select the option 
displayed on the screen.
  End a call.
  Press and hold to switch 
handset off/on.
  In menu mode, press to 
return to standby.
 Press and hold to lock/
unlock the keypad.
Use to make internal calls 
 (where more than one  
 handset is registered).
 Opens Calls list.
  In talk mode, adjusts 
earpiece volume.
  Scroll down.
Press and hold to enter a 
Pause in a phonebook entry.
   Use to enter punctuation 
marks when entering text.
Indicates new missed calls.  
To remove the icon you need to  
view missed calls. See the Caller 
Display section below.
Alarm set.
Handset ringer off.
The keypad is locked.
Battery status indicator. 
(scrolls to indicate charging)
Headset socket (on side of handset)
Headset not included. 
See full user guide online at 
www.bt.com/producthelp 
for further details and where 
to obtain a suitable headset.