BT Diverse 7110 User Manual

BT Diverse 7110

User Guide

This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced.

Simply hover the cursor over the page number, website or email reference and click when the

icon changes to the icon.

Think before you print!

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your rst call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages or refer to the quick set-up guide enclosed in the box if you haven’t already done so.

Need help?

If you have any problems setting up or using your BT Diverse 7110 please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com. Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase.

Got everything?

• BT Diverse 7110 handset

• BT Diverse 7110 base

• 2 x NiMH AAA

rechargeable batteries (already tted)

• Power adaptor

(item code 048610)

• Telephone line cord

• Base plinth

(already attached)

Alternatively, you may nd the answer in the ‘Help’ section at the back of this guide.

IMPORTANT

Only use the power adaptor and telephone line cord supplied, or this product may not work.

Hearing aid?

Please note that the BT Diverse 7110 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

* Calls to the Helpline made from within the UK mainland network are free.

Mobile and International call costs may vary.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

In this guide

Getting started

Location 6

Setting up 6

Set date and time manually 7

Getting to know your phone

Handset buttons 8

Handset display / display icons 9

Base 10

Navigating the menus 11

Menu map 12

Using the phone

Switch handset on or off 13

Make an external call 13

Preparatory dialling 13

End a call 13

Receive a call 13

Earpiece / handsfree volume 13

Call Waiting 14

Secrecy 14

Handsfree 14

Make a handsfree call 14

Redial a number from the redial list 16

Save a number from the redial list to the phonebook 16

Delete a redial number 16

Delete all redial numbers 17

Keypad lock 17

Find handset (paging) 17

Phonebook

Store a name and number in the phonebook 18

View an entry in the phonebook 18

View phonebook capacity 18

Dial an entry in the phonebook 19

Edit a name and number in the phonebook 19

Copy an entry to another handset 19

Copy all entries to another handset 20

Delete an entry in the phonebook 20

Delete entire phonebook 20

Edit call group name 20

Change call group ringtone 21

Speed Dial 21

Copy a phonebook entry to a Speed Dial button 21

Answer a call handsfree 15

Switch to handsfree during a call 15

Headset 15

Redial the last number called 16

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Delete a Speed Dial entry 22

Edit a Speed Dial entry 22

Dial a Speed Dial entry 22

Sounds

Handset ringer melody (for external or internal calls) 23

Handset ringer volume (including ringer off) 23

Set to quiet mode 23

Handset beeps 23

Settings

Select base 24

Display contrast / Handset name 24

Auto answer 24

De-register a handset 25

Handset reset 25

Base ringer melody and volume 25

Handset ringing priority 26

Copy a Calls list number to the phonebook 30

Calls list settings: Category and New Call alert 30

Delete an entry in the Calls list 31

Delete entire Calls list 31

Voicemail 31

BT Network services

Pre-stored BT Services numbers 32

BT Diverse 7110 Helpdesk 32

BT 118 500 (Directory Enquires) 32

Call Divert on/off/check 32

Call Waiting on/off/check 32

Show/Edit/Delete BT Services numbers 33

Text messaging (SMS)

Subscribe to the text messaging service 34

Recall mode 26

System PIN 26

Reset base 27

Date / Time / Alarm 27

Set date and time 27

Set alarm call 28

Stop alarm ring 28

Calls list

Caller Display 29

Calls list 29

View call details 29

Dial from the Calls list 30

Cost of the xed line service 34

Send a text message 34

View messages in the Outbox 35

Using the Draftbox 36

Receiving messages 36

Read messages 36

Edit or delete templates 37

Service Centre numbers 37

Add or change Service Centre numbers 38

Select Send Service Centre 38

Message alert 38

Switch new text message alert on or off 38

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Using additional handsets

Easy registration of a new additional Diverse handset 39

Registration of an additional handset when base PIN changed 40

Internal calls 40

Call another handset 40

Transfer a call 41

3-way conference call 41

Help 42

General information

Replacing the handset batteries 48

Replacing the base plinth 48

Safety information 49

Cleaning 49

User Guide formats 49

Environmental 50

Product disposal instructions 50

Guarantee 50

Technical information 52

R&TTE 52

Declaration of Conformance 52

Connecting to a switchboard 52

Inserting a pause 52

Recall 52

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Getting started

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

Location

Place your BT Diverse 7110 within 2 metres of the power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Diverse 7110 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the power cable into the socket marked on the

underside of the base and plug the other end into the power wall socket and switch the power on. You can place the cable behind the retaining clip to prevent the plug being accidentally pulled from the socket.

The base indicator will light up.

WARNING

Do not place your BT Diverse 7110 in the bathroom or other humid areas.

Handset range

The BT Diverse 7110 has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range signicantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The

icon on your handset indicates

when you are in range. If moving out of range of the base, the range indicator will ash. If you go out of range, any call you are on will be lost.

IMPORTANT

The base station must be plugged into the power socket at all times. Do not connect the telephone line to the telephone wall socket until the handset is fully charged. Only use the power and telephone cables supplied with the product.

2. Batteries will come inserted in the battery compartment.

Remove the protective lm from the handset screen and activate the batteries by pulling the plastic tab away from the back of the handset.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Battery low warning

If the display you will need to recharge the handset before you can use it again. You also hear a low battery warning beep once every 60 seconds. During charging, the scroll in the display as shown on page 9.

icon ashes in the handset

icon will

3. Place the handset on the base to charge for at least 24 hours.

4. When the batteries are fully charged, plug the end of the

telephone line cord into the telephone wall socket.

Set date and time manually

Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically when you receive your rst call.

To set the date and time manually, follow the procedure below.

1. Press the right soft key

press the right soft key

Date & Time

press

3. Press

either

4. Press

to choose

5. Press

is highlighted, press OK.

or to choose how you want the clock displayed,

24 Hour

or 12

Date Format

Hour

DD/MM/YYYY

Enter Time

) and scroll to

(

Time Format

and press OK.

and press OK. Scroll or

MM/DD/YYYY

and press OK.

and press OK. Enter the time using

Settings

is highlighted,

(

the keypad in 24 hour mode only (e.g. 17:30 for 5.30pm)

and press

6. Press

e.g. 09 04 2010 (displayed as

OK.

Press

Enter Date

and press OK. Enter the date,

09/04/2010) for 9 April 2010.

Your BT Diverse 7110 is ready for use.

Battery performance

In ideal conditions, a fully charged battery should give up to 12 hours talk time or 120 hours standby time on a single charge.

Note that new batteries do not reach full capacity until they have been in normal use for several days.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New rechargeable batteries are available

from the BT Diverse 7110 Helpline on 0800 218 2182*.

After charging your handset for the rst time, subsequent charging time is about 6–8 hours a day depending on usage. Batteries and handset may become warm during charging. This is normal.

Using your BT Diverse 7110 on a Broadband line?

If this product is to be used on a broadband line then you must ensure that it is connected via an ADSL microlter. Using this product on a Broadband line without an ADSL microlter may cause problems with this product and your Broadband service.

Additional BT ADSL microlters can be purchased from www.shop.bt.com

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Getting to know your phone

Names

Handset 1

13:00

16/03

Names

Handset buttons

Press to open the BT Services

menu, page 32.

Up/Volume up/Redial

In standby, press to open

and scroll through the

Redial list, page 16.

In talk mode, press to

adjust the earpiece volume.

In menu mode, press to scroll

up through the options.

Left soft key

In standby, press to access

names in the phonebook.

Use to select options

displayed on screen.

Press to clear digits and characters,

go back to the previous menu

level or keep pressing to return

to the standby screen.

In standby mode, press to make

handsfree on and off, pages 14-15.

and receive calls, page 13.

In talk mode, press to switch

Press and hold to switch the

handset ringer on or off.

When entering text, press

to switch between upper

For use with switchboard/

PBX and BT Calling Features.

Talk / Handsfree

1 Space

Use to enter a space

when entering text.

and lower case letters.

Recall

Right soft key

In standby, press to enter the menu.

Use to conrm options displayed on screen.

End call/Off or On

Press to end a call. In standby, press and hold to

switch the handset off/on, page 13.

In menu mode, press to return to standby.

Headset socket (on side of handset)

Headset not included. See page 15 for more information.

Down/Volume down/Calls

In standby, press to open and scroll through the Calls list, page 29.

In talk mode, press to adjust the earpiece volume.

In menu mode, press to scroll down through the options.

#/Lock

Press and hold to lock/unlock the keypad, page 17.

When storing an entry in the phonebook, press and hold to enter a Pause, page 18.

Used to enter punctuation marks when entering text, page 18.

Intercom

Use to make internal calls (where more than one handset is registered).

Microphone

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Handset display

Handset 1

13:00

16/03

Names

Handset name/number

Time

Press the left soft key to enter the Phonebook.

Indicates you can scroll

up or down for further

menu choices.

Display icons

On – displayed in standby mode to indicate handset is in range of the base. Flashing – to warn you are moving out of range. Off – out of range or cannot connect to the base selected.

On – new text message received.* Flashing – mailbox is full. Off – any messages have been read.

On – during a call.

Flashing – incoming call.

On – missed call in the Calls list.* To remove the icon you need to view missed calls. See Caller Display, page 29.

Date

Press the right soft key to enter the Menu.

On – alarm is set. Flash – alarm time has been reached. Off – alarm off.

Handset ringer is switched off.

The keypad is locked.

Battery fully charged. Battery is ¾ charged. Battery is ½ charged. Battery is ¼ charged.

Empty. Icon will ash. Please note: battery scrolls between empty and fully charged when charging.

On – handsfree speaker on.

* For this feature to work you must subscribe to your network provider’s Caller Display service.

A fee may be payable.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Base

Find

Press and release to ring all registered handsets, helpful for nding a missing handset, page 17.

Also used during the registration process, page 39.

Power/In use light

Green light ashes when the phone rings, during a call and during handset registration.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Names

Handset 1

13:00

16/03

Names

Navigating the menus

Your BT Diverse 7110 has an easy to use menu system.

Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1. Press the right soft key

2. Then use the

available options.

3. Press the right soft key

option or the left soft key the previous screen.

To exit a menu and return to standby, press

(

Menu) to open the main menu.

buttons to scroll through the

(

OK) to select a menu

(

Back) to return to

Left and Right soft keys

Press to select the option displayed on the screen.

Left soft key Right soft key

Up and Down buttons

If no buttons are pressed for 30 seconds, the handset returns to standby automatically.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Menu map

Text

Write Message

Inbox

Outbox Draftbox Template

Settings

Sound

Ringer

Tones

The following menus can be accessed by pressing the relevant button:

BT menu

Helpdesk

BT118500

Divert on

Divert off

Check divert

Call wait on

Call wait off

Chk call wait

Empty

1 Only available if entry not already stored in the phonebook.

2 Only available if more than one handset is registered to the base.

Calls list empty

Settings

Calls list displayed, press

Details

Delete

Delete All

Call Number

Store Number

Settings

Options

Redial list displayed, press

Details

Delete

Delete All

Call Number

Store Number

Options

Settings

Date & Time

HS (Handset) Settings

BS (Base) Settings

Names or

Press

Options

Call Number

Edit Entry

View Entry

Copy Entry

Copy All

Delete Entry

Delete All

Capacity

Edit Call Gp.

Speed Dial

Alarm

Display

List Empty

Phonebook is empty

New Entry

Capacity

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Using the phone

Switch handset on or off

To switch off

1. Press and hold

Switch off HS? is displayed, press Yes to conrm.

for about 5 seconds.

To switch on

1. Press and hold

until the screen appears.

Making and receiving calls

Make an external call

1. Press .

2. When you hear the dial tone, dial the number.

Preparatory dialling

1. Dial the number rst. If you make a mistake press the left soft

key

2. Press

Clear to delete the last digit.

to dial.

When you make a call, the light on the base ashes.

Call timer

Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.

Out of range warning

When the handset goes out of range of the base, the on a call, the line will hang up. Move back within range. The handset will automatically re-connect to the base.

ashes. If you are

End a call

1. Press .

Receive a call

When you receive a call, the phone rings. The display shows the caller’s number and if it matches an entry in your phonebook, it shows the name also. If you do not have a Caller Display service, the screen shows

1. Press

External call.

Auto answer

As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press as well. Auto answer ON is the default setting. See page 24.

For more information on Caller Display, see page 29.

Earpiece / handsfree volume

During a call you can adjust the volume of the earpiece or loudspeaker. There are 5 levels.

1. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to increase or decrease the volume.

Call Waiting

Providing you have subscribed to your network’s Call Waiting service and it is switched on, your BT Diverse 7110 will alert you to a second incoming call while you are already engaged on an external call.

1. You will hear the call waiting tone, then the display will show

Call Waiting and the telephone number of the caller,

or the stored name and number if it matches an entry in your phonebook.

2. Press

to answer the new call and your rst caller is put

on hold.

3. Press

4. Press

to toggle between the two callers.

to hang up the current call.

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

(

1. Press left soft key

Secrecy On and your caller cannot hear you.

Secrecy). The display shows

To switch your Call Waiting service on or off, see page 32.

2. Press left soft key again

(

Secrecy) to return to your

caller.

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a handsfree call

1. Dial the number then press twice.

You hear your call over the handset loudspeaker. Press switch the call between the earpiece and the loudspeaker.

2. Press

to end the call.

is displayed.

During a handsfree call, press

to change the volume.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Answer a call handsfree

When the phone rings:

1. Press and hold

in handset loudspeaker mode.

for at least 2 seconds. The call is answered

Switch to handsfree during a call

1. During a call: press

To switch handsfree off and return the call to the earpiece, press

again.

to put the call on the loudspeaker.

Headset

A suitable headset is available to purchase from the BT Helpline 0800 218 2182*, just press the the compatible with any other Headset/Microphone combination terminated with a 2.5mm plug with three metal contact bands (poles).

button to call them. The headset port should also be

button followed by

The headset socket is located on the side of the handset, peel back the rubber bung and plug the headset into the socket. You can then make and receive calls as normal.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Redial

Up to the last 10 telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the directory.

Redial the last number called

1. Press

2. Press

the last number you called is displayed.

to dial.

Redial a number from the redial list

1. Press , the last number you called is displayed.

2. Press

3. Press

to dial.

to scroll to the number you want.

Save a number from the redial list to the phonebook

1. Press

2. Press

3. Press

4. Scroll

Group is displayed. If required, scroll

a group. Press

6. Press

then scroll

Options and scroll

OK. Use the keypad to enter a name.

Number. The number is displayed. Press OK.

OK. Display shows Saved.

Back to return to the standby screen.

to the number you want.

Store Number.

to select

Delete a redial number

To view the details of the number, press

Options. Details is displayed,

press

OK.

Press

Clear to delete any unwanted

digits and then enter new ones using the keypad.

If the phonebook is full, the display shows

Memory Full and the number

will not be saved. You will need to delete a number in the phonebook rst, see page 20.

Call Groups available: No Group, General, Family, Business, Friends, Utilities, VIP and Others.

1. Press . The last number dialled is displayed.

2. Scroll

3. Press

Delete? is displayed. Press Yes to conrm or No to cancel.

4. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Options and scroll to Delete and press OK.

Back to return to the standby screen.

to the number you want.

Delete all redial numbers

1. Press . The last number dialled is displayed.

2. Press

4. Display shows

Options and scroll

Delete All? is displayed. Press Yes to conrm or No to cancel.

List Empty and returns to the standby screen.

Delete All and press OK.

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying it around.

To lock the keypad:

1. Press and hold . The handset beeps and Keypad Locked

is displayed for 2 sceonds before returning to the standby screen. The screen will show the

icon.

To unlock the keypad:

1. Press and hold . The handset beeps and Keypad Unlocked

is displayed for 2 seconds before returning to the standby screen. The

will disappear.

Find handset (Paging)

WARNING

If the keypad is locked you will still be able to dial the emergency numbers 999 and 112.

When the keypad is locked you can still answer incoming calls and operate the handset as normal. When the call is ended, the keypad lock comes on again.

You can ring a handset to help locate it.

1. Press and release

on the base. All handsets registered to

the base will ring for up to 60 seconds.

2. Press and release

on the base again to stop the ringing or

Paging cannot be answered by a handset as a normal call.

The handset will ring even if the handset ringer has been turned off.

press a button on any handset.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Phonebook

You can store up to 100 names and numbers in the phonebook. Names can be up to 15 characters long and numbers up to 24 digits.

You must enter both a name and a number.

Store a name and number in the phonebook

1. From standby, press the left soft key

The phonebook menu is displayed.

New Entry is highlighted. Press OK.

Or, if entries are already stored you will need to press

to highlight

New Entry and then press OK.

3. Enter the name (See the notes opposite for help). Press

Number is displayed. Enter the number. Press OK.

Group is displayed and the group ringtone melody is played

(you cannot change the ringtone at this stage, to do so later, see page 21). If you wish to add the entry to a call group, scroll

Saved (if you don't want to use this feature, simply select No Group).

to select a group and press OK. Display shows

(

Names).

OK.

Entering names

Use the keypad letters to enter names, e.g. to store Tom:

Press Press Press

Writing tips

Press character or digit. Press or forwards through character/digits. Press lower or sentence case. Press Use punctuation characters.

Call groups

When you store names and numbers you can also store the entry under a call group name, e.g.

Friends. You can also allocate a

different ringtone to each call group, see page 21. If you don't want to use this feature simply store each entry under normal ringtone will sound when someone calls.

once to enter T. three times to enter o. once to enter m.

Clear to delete the last

to move backwards

to switch between upper,

to insert a space.

and/or for other

Family or

No Group and your

6. Press

Back to return to the standby screen.

View an entry in the phonebook

1. Press Names. The rst entry is displayed.

2. Scroll

3. Press

4. Press

and group.

5. Press

Options and scroll

OK. Scroll

Back to return to the previous menu level.

to the entry you want.

View Entry.

to view the name, number

The call group options are:

No Group Friends General Utilities Family VIP Business Others

To exit phonebook entry mode, press

to return to the standby screen.

To enter a pause in a phonebook number

When storing a number press and hold

For more information on pauses, see page 52.

P will be displayed.

and a

View phonebook capacity

1. From standby, press Names. The phonebook is displayed.

2. If there are no phonebook entries present, scroll

Capacity and press OK. If there are phonebook entries,

scroll

to any entry and press

Capacity and press OK.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Options. Scroll

3. The number of entries used/available is displayed, e.g. 20/100.

4. Press

Back to return to the previous menu level.

Dial an entry in the phonebook

1. In standby, press Names. The rst entry is displayed.

2. Scroll

to the entry you want or search

alphabetically.

3. Press

to dial.

Edit a name and number in the phonebook

1. Press Names.

2. Scroll

3. Press

Name is displayed. Use the keypad to enter a new name.

Press

Number is displayed. Use the keypad to enter a new number.

Press

Group is displayed. Press

group. Press

7. Press

Options and scroll

OK.

OK. Display shows Saved.

to the entry you want.

Edit Entry and press OK.

to select a different

To search alphabetically

Press the relevant keypad button, e.g. for the entries beginning with T press

once then scroll or

through the entries.

When editing a name or number, press

Clear to delete characters

and digits.

To exit edit mode, press to the standby screen.

Copy and copy all menu options are only available if more than one handset is registered to the base.

to return

Copy an entry to another handset

1. Press Names. Then scroll

to copy.

2. Press

3. Press

and press

Options and scroll

OK.

to select the handset you want to copy to

At the receiving handset:

4. Display shows

Accept entries? Press Yes to conrm or No

to cancel.

5. When successful the display shows ✓

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to the entry you want

Copy Entry and press OK.

Finished.

If you copy an entry that already exists in the receiving handset it will create a duplicate entry.

If copying is not successful, the display will show the transmitting handset.

If the phonebook is full the display will show receiving handset.

If the copying process is interrupted (e.g. an incoming call or at battery), the copy process will stop.

Copying failed on

Memory full on the

Copy all entries to another handset

1. Press Names. The rst entry is displayed.

2. Press

3. Press

Options and scroll

entries to and press

to select the handset you want to copy all

OK.

Copy All and press OK.

At the receiving handset:

4. Display shows

No to cancel.

5. When successful the display shows ✓

Accept entries. Press Yes to conrm or

Finished.

Delete an entry in the phonebook

1. Press Names.

2. Scroll

3. Press

Options and scroll

Display shows

4. Press

Back to return to the standby screen.

to the entry you want.

Delete Entry and press OK.

Delete? Press Yes to conrm or No to cancel.

If the phonebook becomes full during copying the display shows

Memory Full.

If copying is not successful the display shows

If you copy an entry that already exists in the receiving handset it will create a duplicate entry.

If the copying process is interrupted (e.g. an incoming call or at battery), phonebook entries after this interruption will not be copied.

PB copying failed.

Delete entire phonebook

1. Press Names.

2. Scroll

Scroll

3. Display shows

4. Press

to any phonebook entry and press Options.

Back to return to the standby screen.

to Delete All and press OK.

Delete All? Press Yes to conrm or No to cancel.

Edit call group name

1. Press Names.

2. Scroll

Scroll

3. Scroll

4. Press

5. Press

6. Press

7. Press

to any phonebook entry and press Options.

Options. Display highlights Rename Group. Press OK.

Clear to delete the current name and enter a new name.

OK to save.

Back to return to the previous menu level.

to Edit Call Gp. and press OK.

to the call group you want.

Call group names cannot exceed 10 characters.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Change call group ringtone

You can set different ringtones for each call group so you will know when someone from a certain call group is phoning you.

1. Press

2. Scroll

3. Scroll

4. Press

5. Press

6. Press

Names.

to any phonebook entry and press Options.

Scroll

Options. Scroll

one is played. Press

Back to return to the previous menu level.

to Edit Call Gp. and press OK.

to select the call group you want.

Set Ringtone. Press OK.

to choose the ringtone. A sample of each

OK to save.

Speed Dial

You can allocate a name and number from the phonebook to each of the Speed Dial buttons and hold the Speed Dial button to automatically dial the number stored under it.

Copy a phonebook entry to a Speed Dial button

1. Press Names.

2. Press

Options and scroll

to . Then you can simply press

Speed Dial and press OK.

3. Scroll

(button

to ) and press OK.

to the Speed Dial button you want

4. If a name and number is already allocated to the Speed Dial

button you have chosen they will be displayed. To re-use this Speed Dial button see, “Edit a Speed Dial entry", on page 22.

5. If the Speed Dial is empty

screen shows all your Phonebook entries. Scroll to the entry you want to copy and press

6. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Back to return to the previous menu level.

No number is displayed and then the

OK to save.

Delete a Speed Dial entry

1. Press Names.

2. Press

3. Scroll

Options and scroll to Speed Dial and press OK.

to select the Speed Dial button number you want

to delete and press

OK.

4. The name and number is displayed, press

to Delete.

5. Press

6. Press

OK to conrm, Deleted is displayed.

Back to return to the previous menu level.

Edit a Speed Dial entry

1. Press Names.

2. Press

3. Scroll

4. The name and number is displayed, press

5. Press

Options and scroll to Speed Dial and press OK.

to the Speed Dial button you want to edit

and press

OK.

is displayed.

OK to conrm, and then scroll

in the phonebook you want and press

OK to save.

Options and scroll

Options and Edit

to the entry

6. This new name and number from the phonebook will replace

the old name and number for this Speed Dial button.

7. Press

Back to return to the previous menu level.

Dial a Speed Dial entry

1. Press and hold the Speed Dial button ( to ) that holds

the number you wish to dial.

2. The display shows the

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

icon and the number being dialled.

Sounds

The following sounds settings are for the handset, see page 25 to change the base ringer volume and melody.

Handset ringer melody (for external or internal calls)

1. Press Menu, scroll

Ringer is highlighted. Press OK.

External is highlighted, either press OK to select or scroll

Internal and then press OK.

4. Press

press

OK.

Handset ringer volume (including ringer off)

1. Press Menu, scroll

Ringer is highlighted, press OK.

Sound and press OK.

to select the melody you want and

Sound and press OK.

You can set different ringtones for external calls and internal calls.

Choose from 10 polyphonic and 5 standard handset ringtones. Melody 1-5 are standard and Melody 6 to 15 are polyphonic.

Important

Changing the handset ringer melody will only change the ringer melody you hear when callers stored under

No Group in your phonebook or

callers whose numbers are not stored in your phonebook call you. To change the ringer melody for callers stored under different call groups, see page 21 or for more information on call groups, see the notes on page 18.

The handset has 5 ringer volume settings plus Off.

The

icon will be displayed in the idle screen when the ringer is set to

Off.

3. Scroll

4. Scroll

and press

Ringer Volume and press OK.

OK.

to select the volume level 1-5 or off

Set to quiet mode

1. Press Menu, scroll

Ringer is highlighted, press OK.

3. Scroll

4. Press

Quiet mode and press OK.

or to select Beep or Off and press OK.

Sound and press OK.

Handset beeps

1. Press Menu, scroll

2. Scroll

Key Tone is highlighted, press OK or scroll

either and then press

4. Press

Tones. Press OK.

Conrm Tone, Battery Low or Out Of Range

OK.

to conrm.

Sound and press OK.

to select On or Off, then press OK

As a quick way to switch the handset ringer off, press and hold

If you switch the handset ringer off you can still hear a tone when you receive an incoming call by changing the

Quiet mode setting to Beep.

Your handset can give a key beep to each button press. It can also give a tone to conrm a successful action such as storing a new phonebook entry. You can switch these tones on or off individually.

5. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Back to return to the previous menu level.

Settings

Handset settings

Select base

You can use this feature if you've registered your handset to two different bases.

1. Press

2. Scroll

4. Press

Menu, scroll

HS Settings and press OK.

Select Base is displayed, press OK.

Settings and press OK.

to select the base and press OK.

Display contrast / Handset name

1. Press Menu, scroll

2. Scroll

Contrast is displayed.

Either: Press setting and press

Display and press OK.

OK, then

OK.

Scroll

Name and press OK. Press Clear to delete the

current name. Enter a new name and then press

4. Press

Back to return to the previous menu level.

Settings and press OK.

to select the contrast

Auto answer

1. Press Menu, scroll

2. Scroll

3. Scroll

4. Press

HS Settings and press OK.

Auto Answer and press OK.

Settings and press OK.

to select On or Off and press OK to save.

Adjust the display contrast to suit different lighting conditions. There are 8 levels.

Set a name for your handset, e.g. Donna or Ofce.

OK to save.

5. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Back to return to the previous menu level.

De-register a handset

1. Press Menu, scroll

2. Scroll

3. Scroll

HS Settings and press OK.

De-register and press OK.

4. Enter the 4-digit system PIN code (default 0000) and press

5. Press

de-register and press

6. The display will show

Select either

Yes to conrm or No to cancel.

Settings and press OK.

to select the handset number you want to

OK.

De-register Handset X?

Handset reset

1. Press Menu, scroll

2. Scroll

3. Scroll

HS Settings and press OK.

Reset Handset and press OK.

4. Enter the 4 digit system PIN code (default 0000) and press

Settings and press OK.

OK.

You cannot de-register the handset you are using.

For information on changing the system PIN, see page 26.

Restore your handset to its original factory settings. This will not affect:

• The phonebook

• Text messages stored in the Inbox or Draftbox

• The Calls list

5. Display shows

conrm or

Reset Handset to Default? Press Yes to

No to cancel.

Base settings

Base ringer melody and volume

1. Press Menu, scroll

BS Settings. Press OK.

to select the melody 1-5 and press OK.

Ringer Volume and press OK. Press

2. Scroll

Ringer is highlighted. Press OK.

4. The

Ringtone option is highlighted. Press OK, then press

5. Scroll

to select the volume level 1-5 or off and press OK.

6. Press

Back to return to the previous menu.

Settings and press OK.

Choose from 5 base ringtones. There are 5 volume levels and Off.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Handset ringing priority

1. Press Menu, scroll

2. Scroll

3. Scroll

All Handsets is highlighted. Press OK for all handsets to

BS Settings. Press OK.

Ring Priority. Press OK.

Settings and press OK.

ring together.

Scroll

Select Handset. Press OK then press

to select the handset you want to ring rst. Press OK.

The ring delay option is highlighted. Press

the number of rings before the other handsets ring. Press

5. Press

Back to return to the previous menu.

Recall mode

1. Press Menu, scroll

OK.

BS Settings. Press OK.

Recall Mode. Press OK.

2. Scroll

3. Scroll

4. Press

press

Settings and press OK.

to select Timed Break or Earth and

to set

OK.

When you have more than one handset registered to your base, you can set one handset to ring before the others. This allows one handset user to answer all incoming calls rst, like a receptionist.

Choose

All Handsets if you want

all handsets to ring at the same time or

Select Handset to nominate a

handset to ring before the others.

Ring delay options; 2, 4, 6 or 8 rings.

Earth and Timed Break are settings for switchboard use. If in doubt please contact your switchboard service provider.

System PIN

1. Press Menu, scroll

2. Scroll

3. Scroll

BS Settings. Press OK.

System PIN. Press OK.

4. Enter the old PIN (default setting 0000) and press

5. Enter the new PIN and press

OK. Press Back to return to the previous menu level.

press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Settings and press OK.

OK. Re-enter the new PIN and

OK.

The System PIN is used when changing certain settings and registration / de-registration. The default setting is 0000. You can change this to your own preferred 4-digit number.

If you make a mistake, press to delete digits.

Clear

Reset base

This resets your BT Diverse 7110 to its original settings.

1. Press

2. Scroll

3. Scroll

4. Enter the system PIN (default setting = 0000) and press

5. Display shows

6. Press

Menu, scroll

BS Settings. Press OK.

Reset Base. Press OK.

Reset to Default? Press OK to conrm

Back to cancel.

Back to return to the previous menu level.

Settings and press OK.

OK.

Date/Time/Alarm

Set date and time

Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically when you receive your rst call.

1. Press

Menu, scroll

Date & Time is highlighted. Press OK.

Time Format is highlighted, press OK. Press

choose

24 Hour or 12 Hour and press OK.

Settings and press OK.

4. Scroll

to select

5. Scroll

Date Format and press OK. Press

DD/MM/YYYY or MM/DD/YYYY and press OK.

Enter Time and press OK. Enter the time using

the keypad in 24 hour mode only, e.g. 17:30 for 5.30pm.

OK.

Press

6. Scroll

e.g. 09 04 2010 (displayed as and press

7. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Enter Date and press OK. Enter the date

09/04/2010) for 9 April 2010

OK.

Back to return to the previous menu level.

Set alarm call

1. Press Menu, scroll

Settings and press OK.

2. Scroll

3. Scroll

Alarm. Press OK.

Enter Time and press OK.

4. Enter the alarm time, using the 24 hour format, e.g. 22:30 for

10.30pm and press

5. Select

6. Scroll

Once or Daily using the

and press

OK.

Alarm On/Off and press OK. Press

buttons

to select On or Off and press OK.

7. Scroll

select the ringtone you want for the alarm. Press

8. Press

Ringtone and press OK. Press

to return to the standby screen. The

OK to save.

icon is

displayed if the alarm was set.

Stop alarm ring

When the alarm rings, the display shows ((Alarm)) and the icon ashes. The alarm rings for 30 seconds.

1. Press

Stop to stop the alarm.

You must set the alarm to ON for the alarm to ring.

You can select melody 1-15 for the alarm ringtone.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Calls list

Caller Display

If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.

If your caller’s name is stored in the phonebook and a number match is found, you will see the caller’s name and number on the display.

Calls list

The calls list holds details of up to 30 received calls. The date and time of the call is stored if available.

When the list is full, and a new call is received, the oldest entry will be deleted automatically.

IMPORTANT

To use Caller Display you must rst subscribe to the service from your network provider. A quarterly fee may be payable. For more information on

BT Calling Features call BT free on 0800 800 150.

To ensure the caller’s name is displayed, make sure you have stored the full telephone number, including the dialling code in the directory.

The when a missed call is received. To remove the icon you need to view the missed calls, see 'View call details' below.

icon will appear in the display

The Calls list can hold numbers up to 24 digits and names up to 15 characters.

Unread, missed calls are displayed with a name or number. Read, missed calls have a

icon next to the caller's

icon next to the

caller's number.

View call details

1. Press , the most recent entry is at the top of the list.

2. Press

3. Press

Options. Details is highlighted. Press OK.

4. The display shows phone number, date and time of the call.

5. Press

6. Press

Back to return to the previous menu level.

to scroll through the list.

to display details about the next call.

If the number is unavailable,

Unavailable is displayed.

If the number has been withheld by the caller,

If the call is from the operator,

Operator is displayed.

If the call is from a payphone,

Payphone is displayed.

If the call is from a callback request,

Callback is displayed.

If you do not have a Caller Display service, an external call is displayed as

External Call.

When there are no calls in the calls list, the display shows offer the

When a Calls list is open, press to scroll from the newest call to the oldest, or press oldest call to the newest.

Withheld is displayed.

Empty then will

Settings option.

to scroll from the

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Dial from the Calls list

1. Press , the most recent entry is at the top of the list.

2. Press

3. Press

to call the number.

to scroll through the list.

1. Press

2. Press

to scroll through the list to the entry

you want.

3. Press

Options. Scroll

Call Number and press OK.

Copy a Calls list number to the phonebook

1. Press

2. Press

you want.

3. Press

4. Enter the name and press

Number is displayed. Edit the number if required and press OK.

Group is displayed. Press

you want.

Options. Scroll

to scroll through the list to the entry

Store Number and press OK.

OK.

to set the call group

If you need to edit the number or name, press unwanted characters, then enter new ones using the keypad.

Clear to delete any

7. Press

8. Press

Calls list settings: Category and New Call alert

1. Press .

2. Press

4. Scroll

5. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

OK to save.

Back to return to the previous menu level.

Options. Scroll

Category is displayed, press OK. Press All Calls or New Calls and press OK.

New Call Alert and press OK. Press

Settings and press OK.

to select On or Off and press OK.

Back to return to the previous menu level.

to select

New call alert

The new call alert will cause the handset to beep when a missed call is received in the calls list and has not been viewed yet. The default setting is

Off.

If you turn the new call alert and the beeping continues, you may need to clear all calls in the calls list to stop it.

Category

All Calls will list answered and

missed calls in the Calls list.

New Calls will only list

unanswered calls.

Off

Delete an entry in the Calls list

1. Press .

2. Press

to scroll through the list to the entry

you want.

3. Press

Options. Scroll

is displayed, press

4. Press

Back to return to the previous menu level.

Yes to conrm or No to cancel.

Delete and press OK. Delete?

Delete entire Calls list

1. Press .

2. Press

Options. Scroll

Delete All? is displayed, press Yes to conrm or No

Delete All and press OK.

to cancel.

4. Press

Back to return to the previous menu level.

Voicemail

1. If you have subscribed to the BT Answer 1571 service you can

press and hold

2. The display shows

instructions if appropriate.

to listen to your messages.

Listen to Info. Follow the spoken

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

BT Network Services

By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features.

Pre-stored BT Services numbers:

IMPORTANT

To use BT Services and BT Calling Features you must rst subscribe (if required) to the relevant service from your network provider. A quarterly fee may be payable. For more details on BT’s Calling Features, call BT free on 0800 800 150.

• Helpdesk • Check divert

• BT 118500 (directory enquiries) • Call wait on

• Divert on • Call wait off

• Divert off • Check call wait

BT Diverse 7110 Helpdesk

1. Press (a short press only).

Helpdesk is highlighted. Press

to call.

BT 118500 (Directory Enquiries)

1. Press (a short press only).

2. Scroll

BT 118500 and press

to call.

Call Divert on/off/check

1. Press (a short press only).

2. Scroll

3. Press

conrmation/status of your instructions.

to select

to call. Follow the spoken instructions, or listen for

Divert on, Divert off or Check divert.

If you are not connected to the BT network, some of these services may not be available. Please contact your network provider. Call Diversion services may allow other divert options. Check with your network provider for details.

For further information, see the BT Calling Features user guide supplied when you subscribe to the services of your choice.

A long press and hold of the button will emit an error beep (if the handset key tone is set to on) and will not open the BT menu.

Call Divert will divert all incoming calls to another number of your choice.

Call Waiting on/off/check

1. Press (a short press only).

2. Scroll

3. Press

Call wait On, Call wait off or Chk call wait.

to call. Follow the spoken instructions, or listen for

conrmation/status of your instructions.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have also subscribed to Caller Display, the screen will show the caller’s details.

Show/Edit/Delete BT Services numbers

1. Press (a short press only).

2. Scroll

press

3. Scroll

Options.

The number allocated to that entry is displayed.

Back to return to the previous menu level.

Press

4. From step 2 above you can also scroll

Delete Entry or Delete All. Press OK then follow the

procedure for editing or deleting phonebook entries as shown on pages 19-20 of this guide.

to select the entry you want and

to Show Details and press OK.

to Edit Entry,

To reset the BT Services numbers back to the pre-stored numbers you can reset the handset to it's original factory default settings, see page 27.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Text messaging (SMS)

Welcome to the BT text messaging service on your BT Diverse

7110. Your BT Diverse 7110 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK.

The xed line text service is provided under BT’s terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms

Subscribe to the text messaging service

When you send your rst text message from your BT Diverse 7110 you will automatically be registered for the service.

On receipt of your rst text through the service, the system will send you a welcome text message back.

You may also register by sending the word upon which you will receive a conrmation message.

Cost of the xed line service

There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to nd out how much it costs to send a text message (depends upon your call package).

Sending messages

IMPORTANT

You must subscribe to your Network Provider’s Caller Display service so that you can use text messaging and you must not withhold your telephone number. A quarterly fee may be payable, please contact your network provider for more details.

You may also send messages to landline phones that are NOT text compatible. Messages to noncompatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message delivery, abbreviations etc should be used sparingly.

Writing tips

Use the keypad to enter letters and numbers, eg to write today (2day):

Press

punctuation marks and symbols.

four times to enter 2.

once to enter d.

once to enter a.

three times to enter y.

to enter a space and use

and/or for other characters,

Press

Send a text message

1. Press Menu, Text is displayed. Press OK.

Write Message is highlighted. Press OK.

3. Use the keypad to enter your message.

Press

Options and scroll

Send Press OK.

Enter the phone number and press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to:

Send.

Clear to delete

incorrect characters.

Upper & lower case

Press (ABC), lower (abc) and sentence (Abc) case letters.

Maximum number of characters in a text message is 160. The display shows a character countdown from 160 down to 0.

to change between upper

Or press Options to select a number from the Phonebook, Redial list or Calls list. Scroll

to the option you want and press OK. Scroll to the entry or number you want and press

Store as Draft Press OK to save the message in the Draftbox for

OK. Press OK again to send.

sending later.

Template To insert a template, press OK. The template

options are displayed. Press

you want then press

to highlight the template

OK to insert the template

into your text.

4. When sending a message, the display shows

Sent.

then

5. Press

to return to standby.

Sending Text

Sent texts are stored in the Outbox. If a text message you tried to send was not successful, it is stored in the Outbox.

View messages in the Outbox

1. Press Menu, Text is displayed, press OK.

At any time, press Back to go back to the previous screen, or press cancel and return to standby.

If the text is not sent, the display shows

Aborted!

It is stored in the Outbox and a is shown next to the entry.

In order to send and receive text messages you must not withhold your number. On most networks if you normally withhold your number the 1470 prex presents your number for you.

Templates

There are ve pre-set templates: Please call I’ll be there at What time will I’ll call you Happy Birthday!

Receiving a call while writing a text

If you are writing a text and you receive a call your text can be recovered by following the options to Write Message, where you can continue to edit your text.

icon

2. Scroll

3. Scroll

4. Press

Send Press Send to re-send the message to the

Outbox and press OK.

Options and scroll

to the message you want and press

to:

Read.

original recipient.

Details Press OK to display the telephone number and

date and time the text was received.

Delete Press OK. Display shows Delete?

Press

Delete All Press OK. Display shows Delete All?

Press

Store as draft Press OK. The display shows Saved.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Yes to conrm or No to cancel.

Using the Draftbox

Draft texts you store are kept in the Draftbox.

1. Press

2. Scroll

3. Scroll

4. Press

5. If you select

6. Press

Menu, Text is displayed. Press OK.

Draftbox. Press OK.

Options.

and press

Options and scroll Delete or Delete All and press OK to conrm.

OK.

Read, you can edit the message, then press

to return to standby.

to the message you want and press

to select Read, Delete or Delete All

to select Save, Send,

Receiving messages

When you receive a new text message, the icon is displayed

New Text is displayed on the idle screen.

and

Read messages

1. Press Menu, Text is displayed. Press OK. Scroll

Read.

OK.

to the text you want to read and

and press

2. Scroll

press

Inbox

Unread messages are marked new with the changes to the

icon (once read the icon

icon).

3. Press

4. Press

Reply Press OK. Reply with original text?

Options and scroll

to scroll through the text.

to:

is displayed. Press

No to use a blank message or Yes

to keep original text in the reply. Enter your message and press select

Details Press OK to display the telephone number and

Send and press OK.

Options,

date and time the text was received.

Forward Press OK. Add more text if required and

proceed as shown on page 34 for creating a new message.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Delete Press OK. Display shows Delete?

Press

Yes to conrm or No to cancel.

Delete All Press OK. Display shows Delete All?

Press

Yes to conrm or No to cancel.

Store as draft Press OK. The display will show Saved.

5. Press

to cancel at any time and return to standby.

Edit or delete templates

1. Press Menu, Text is displayed. Press OK.

2. Scroll

3. Scroll

and press

4. Scroll

press

Edit Press Clear to delete characters.

Enter your template text and press

Delete? Press Yes to conrm or No to cancel.

5. Press

Template and press OK.

to the template you want to edit or delete

Options.

to select either Edit or Delete and

OK.

Back to return to the previous menu level.

OK.

Service Centre numbers

To send and receive text messages you need the telephone number of your Network’s text Centre. If you accidentally delete the Send or Receive Service Centre numbers you will need to re-enter them in order for your text Service to work.

You can enter up to 4 Service Centre numbers – two Send and two Receive.

The Send Service number is: 1470P17094009.

The Receive Service number is: 0800587529.

There are ve pre-set templates

Please call I’ll be there at What time will I’ll call you Happy Birthday!

You can change the templates to your preferred message, up to a maximum of 20 characters.

If you delete a template without replacing the text it is marked as

Empty.

All templates are restored if you reset your BT Diverse 7110 to its default settings, see page 27.

Do you have two text phone bases connected to the same phone line?

If you have two text phone base stations plugged into one line, you are likely to experience problems receiving text messages. Normally, only one SMS enabled base unit (DECT or cordless) can be plugged into any line.

If you do want to use two base units and still receive written text you must delete receive service centre number from one of the base stations. To do this on your BT Diverse 7110, see page 38. This will allow you to send text via either base station but texts will only be received on the product with the active receive centre number.

If you want to keep more than one text enabled phone connected see the alternative method on page 45 for instructions.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Add or change Service Centre numbers

1. Press Menu, Text is displayed, press OK.

2. Scroll

Text Centre is highlighted press OK.

4. Scroll

Rcv. Centre 1 or 2 and press OK.

5. If necessary, press

Enter the new service centre number and press

6. Press

Back to return to the previous menu level. Or press

to Settings and press OK.

to Send Centre 1 or 2 or

Clear to delete the current number.

OK.

to return to standby.

Select Send Service Centre

Only service centres that have numbers stored will be displayed as Send Centres.

1. Press

2. Scroll

3. Scroll

4. Press

Menu, Text and press OK.

Send Service and press OK.

OK.

press

to Settings and press OK.

to select the Send Centre menu and

If you have more than one ‘Text Centre’ stored on your BT Diverse 7110 you will need to select which one you want to use for sending (see next section below).

Message alert

When you receive a text message:

• the new message beep will sound at the handset.

• the new text message icon is shown on the handset display.

• the base indicator light ashes. These alerts can be switched On or Off. The default setting is On.

Switch new text message alert on or off

1. Press Menu, Text is highlighted. Press OK.

2. Scroll

3. Scroll

4. Press

5. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Back to return to the previous menu level.

to Settings and press OK.

New Text Alert and press OK.

to select On or Off and press OK.

Using additional handsets

You can use up to ve BT Diverse additional handsets with your BT Diverse 7110 base to extend your phone system without needing to install extension sockets for each new phone.

Your BT Diverse 7110 handset can also be registered to up to four other bases. You can then select the base you would prefer to use.

If you have purchased an additional handset you must register it to your BT Diverse 7110 base before it can be used. The batteries must be fully charged for 24 hours before you register it.

You may be able to register other DECT handsets to your BT Diverse 7110. Compatibility of products may vary and the number of features available may be reduced in doing so.

Easy registration of a new additional Diverse handset

To use easy registration a new handset must be used and the base must have the PIN code 0000. (If the base PIN has been changed then the longer registration procedure on the following page will need to be followed).

1. The display will show

has been fully charged for 24 hours, press

2. The display will show

button is located on the Diverse base underneath where

the handset sits. Press and hold the

Please Register and once the handset

Reg (left soft key).

Press and Hold Base Find Key. The

button on the base for

approximately 8 seconds until the base beeps, then release.

3. Immediately, press OK on the handset to conrm. The base will

go into registration mode for 90 seconds and will beep when registration is successful. The handset will automatically be assigned the next available handset number and registration is now complete.

Registration of handsets can only take place while the base is not engaged on another call.

If registration is not successful rst time, please repeat the process again in case the base registration period ran out of time.

If there are already 5 handsets registered to the base, the registration will fail. You must de-register another handset before you can register the new one.

If your BT Diverse 7110 handset is registered to more than one base, you can select which base to use, see page 24.

If you have a handset registered to more than one base and then de-register it from one of them you will need to re-select which base to use. Until the base is selected the handset will display

Please Register.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Registration of an additional handset when base PIN changed

At the handset:

(i.e. if PIN changed from default setting of 0000)

1. Press

2. Scroll

3. Scroll

4. Press

5. Enter the 4-digit system PIN then press

At the base:

1. Press and hold

Menu, scroll

HS Settings and press OK.

only select a base that has a

Overwrite the registration on Base x? Press Yes.

beeps and then release. Press The base will go into registration mode for 90 seconds and will then beep if registration is successful. The handset will automatically be assigned the next available handset number.

Settings and press OK.

to Register and press OK.

to select the base you want (1-4). You should

* displayed beside it. Press OK.

OK. The display shows

for approximately 8 seconds until it

OK on the handset to conrm.

Internal calls

Call another handset

If you have more than one handset registered to the base, you can make internal calls between two handsets.

1. Press

If you have other handsets, press handset (1-5) you want to call, then press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

and if you have one other handset it will ring.

to select the

OK.

Transfer a call

You can transfer an external call to another handset registered to the base.

1. During your call, press

. Your external caller is put on hold.

2. If you have one other handset it will ring. If you have extra

handsets, press want, then press

OK.

to select the handset (1-5) you

3. When the other handset answers you can announce the caller.

4. Press

Switch to switch between the two callers if required.

While speaking to the other handset, press

to transfer the

call to the other handset.

3-Way conference call

You can hold a 3-way conference call between 2 internal callers and 1 external caller

1. During your call, press

2. If you have one other handset it will ring. If you have extra

handsets press want, then press

OK.

3. When the other handset answers you can announce the call.

Conf to join all callers.

Press

. Your external caller is put on hold.

to select the handset (1-5) you

If the other handset does not answer, press

Back to return to your original

caller.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Help

Phone does not work

• Have you removed the pull tab and are the batteries installed correctly? See page 6.

• Check that the power is correctly connected.

No dial tone

• Is the telephone cord of the base plugged into the phone socket?

• Only use the telephone cord supplied with the phone.

• Check that the power is correctly connected.

Cannot dial out or receive calls

• Check that the power is correctly connected.

• Is the telephone line cord (provided with the product) plugged into the phone socket.

• The batteries may need recharging.

• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try

again. If it still does not work disconnect the batteries and power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

• If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

• The ringer volume may be switched off on the handset or the base, see page 23 and 25.

• Check that the power is correctly connected to the base.

• Make sure the handset is registered to the base, see page 39.

No display

• The batteries may be at, dead or incorrectly inserted.

• Recharge or replace the batteries (any replacement batteries must be rechargeable and of the

same type supplied).

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

icon ashes

• Is the handset registered correctly to the base, see page 39.

• Check that the power is correctly connected.

• Check that the handset is within range of the base.

• The batteries are low, place the handset on the base/charger to recharge.

You hear the busy tone when you press

• Another handset registered to your BT Diverse 7110 base may be on the line.

No Caller Display number/name displayed

• Have you subscribed to a Caller Display service from your network provider, see page 29.

• The caller may have withheld their number.

• An exact name/number match was not found in your phonebook.

Check that you have stored the full STD dialling code.

Cannot register a handset to a base

• You can register a total of 5 handsets to your BT Diverse 7110 base and you can register your BT

Diverse 7110 handset to up to 4 bases. Check that you have not exceeded the limits.

• Check that you have entered the correct system PIN number (default PIN 0000).

• Check that you are at least one metre away from other electrical equipment to avoid interference

when registering.

Base unit does not ring, but the lights are on

• Have you connected the telephone line to the telephone wall socket correctly?

• You must use the telephone line cord supplied with the product otherwise the phone

may not work.

• Is the base ringer set to off?

• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still

experience problems.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Buzzing noise on my phone or on other electrical equipment nearby

• Sometimes your BT Diverse 7110 can interfere with other electrical equipment if it is placed

too close. It is recommended that you place your BT Diverse 7110 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

• Are you using your Diverse 7110 on a Broadband line? If you are, then please ensure that it

is connected via an ADSL microlter otherwise it may cause problems with your phone and Broadband service. BT ADSL microlters can be purchased from www.shop.bt.com

You keep hearing a beep

• You have pressed the wrong button in a sequence. Check the prompts in the display or refer to

instructions in this user guide.

• The New Call alert might be switched on. The default setting is Off but if you have switched this

feature On, then your handset will beep when a missed call is received in your Calls list. See page 30 if you want to switch this feature Off.

• The beeping might be a new text message alert. Check if you have received a new text message

and not viewed it yet, see page 36. This alert can be switched Off, see page 38.

• Your battery may be low. Please refer to the battery icons on page 9 and check against the icons

on your handset display. If your battery is low, you will need to place the handset on the base to charge it.

• You may be hearing an error tone. If you press and hold a handset button that does not have

a dual-function associated with it i.e. the BT button, then a long press will emit an error tone (providing the handset key tone is set to on) and will not open the BT menu. A long press and hold is only used for dual-function buttons i.e. a speed dial and keylock button etc, when the dual-function will respond and there will be no error tone.

Customer Helpline

If you are still experiencing difculties please call the BT Diverse 7110 Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com.

Possible problems with text messaging

Text messages cannot be sent and screen displays Message not sent

• The base station power supply or telephone line cord might not be properly connected.

• Check that the base station power supply is plugged into the mains socket and switched on and

that the telephone is plugged into the telephone wall socket.

• There might be a fault on the line. Check your telephone line is working properly.

• You might have deleted the server number in error. See page 38 for instructions on how to enter

the number.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Cannot send text

• Check service centre number is correct including 1470P prex (this is for BT lines. If you have

another network provider please check the prex number with them). In order to send and receive text messages you must not withhold your number. If you normally withhold your number the 1470 prex presents your number for you.

Cannot receive text

• You will not be able to receive text messages until you have rst sent a message. The rst message

sent registers you with the text service.

• More than one text messaging product is plugged into the line. Either remove the other text

(SMS) enabled products or see below "I want to use more than one text (SMS) enabled product on my telephone line" for alternative instructions.

• Check service centre number is correct.

• Ensure you have subscribed to a Caller Display service and that it is active. You can check this by

noting if your phone displays your caller’s number when you receive an incoming call.

Text has previously been sent and received but you are now only receiving voice spoken text messages, from number 0845 6021111.

• This may be due to your line being de-registered at the text service centre. All you need to do is

Reset and send it to 00000. You will receive a conrmation message back. This assumes that

text your Caller Display service is active and working on your line. Messages sent to 00000 are free.

• I want to use more than one text enabled product on my telephone line.

I want to use more than one text (SMS) enabled product on my telephone line

It is possible to connect more than one SMS product to the same telephone line and for both of them to send and receive Text messages, but you must amend the nal digit of both the Send and Receive Service Centre telephone numbers rst. All BT text capable telephones are provided with the same send and receive telephone numbers, but with two or more text capable telephones connected to the same telephone line, delivery of text messages becomes unreliable causing the text to be delivered as a normal telephone call which when answered will be an electronic Text to Speech message. To overcome this problem you must keep one of the products as it is with the default Send & Receive ending in a '9', but for the second and subsequent products you must change the nal digit of the Service Centre numbers (from the default ‘9’) to any unique number between 1 and 8 i.e for a second product change last digit from a '9' to a '1' by changing the Send number from 1470P17094009 to 1470P17094001 and the Receive number from 0800587529 to 0800587521. For the Send number, go into

Save…. (For Rcv. Centre, go into Text - Settings - Rcv. Centre 1 and amend the last digit

press and then press Once changed, for the products that you have assigned new send and receive numbers, you need to send a new registration text to the Fixed Line Text Service platform to register the new identity (i.e. send a text to 00000 from the product that you changed the Send & Receive numbers). You can then send and receive text messages from more than one product.

Save).

Text - Settings- Send centre 1- and amend the last digit and then

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Further help and advice for text queries on BT lines:

• BT Residential customers – call 151, choose option 2, when prompted by the Fault

Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

• BT Business Customers – call 152, choose option 2, when prompted by the Fault Management

Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

• For other telephone service providers please contact their customer services.

General sales enquiries

• BT Residential lines – call 150. BT Business lines – call 152.

• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).

• Additional handsets are available from the Helpdesk on 0800 218 2182*.

Billing enquiries

• Refer to the telephone number shown on your telephone bill.

Other functions and services available from the text messaging service

By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled.

1. Press

3. Use the keypad to type in the following commands (depending upon what you want to do):

All incoming text is delivered as voice text.

4. Press

5. Enter the number 00000 then press

Menu. Text is highlighted. Press OK.

Write Message is highlighted. Press OK.

Options. Send is highlighted, press OK.

Opt out from receiving voice text messages.

Turns off the opt out option.

Turns on permanent voice text message delivery to your phone.

Turns off permanent voice text message delivery.

Send.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

If you are sending a message from a xed line phone to another xed line phone

Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text. This command is inserted at the start of the message and applies only to that message, e.g.

‘Hello I will be home late’.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

General information

IMPORTANT

This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Replacing the handset batteries

After a time, you may nd that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

1. Slide open the battery compartment cover.

2. Take out the old batteries and replace with 2x AAA NiMH 600mAh rechargeable batteries.

3. Push the battery compartment cover back on until it clicks into place.

Replacing the base plinth

If you ever remove the base plinth then follow this diagram re-attach it:

WARNING

Do not immerse batteries in water or throw them into a re, or dispose of them with ordinary domestic refuse.

BT accepts no responsibility for damage caused to your BT Diverse 7110 by using any other types of batteries.

There is a risk of explosion if incorrect batteries are tted.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Safety information

• Only use the power supply suitable for the BT Diverse 7110 range. Using an unauthorised power

supply will invalidate your guarantee and may damage the telephone. The item code for the base power supply is 048610. If you have purchased a Diverse additional handset the item code for the charger power supply is 048610.

• Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available

from the BT Diverse 7110 Helpline on 0800 218 2182*.

• Do not open the handset (except to replace the handset batteries) or the base. This could expose

you to high voltages or other risks. Contact the Helpline on 0800 218 2182* for all repairs.

• If the keylock is switched on, it is possible to make calls to emergency services numbers

999 and 112.

• Radio signal transmitted between the handset and base may cause interference to hearing aids.

• It is recommended that advice from a qualied expert be sought before using this product in the

vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker tted you check with a medical expert before

using this product.

• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms

and computers if placed too close.

• It is recommended that you place your product at least one metre away from such appliances to

minimise any risk of interference.

• Never dispose of batteries in a re. There is a serious risk of explosion and/or the release of highly

toxic chemicals.

Cleaning

• Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.

Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

User Guide formats

This document is also available in other formats, such as Large print, Braille and Audio CD. If you would like a copy, please call 0800 218 2182*.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Environmental

• Do not expose to direct sunlight.

• The handset may become warm when the batteries are being charged or during prolonged

periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

• Do not stand your product on carpets or other surfaces which generate bres, or place it in

locations preventing the free ow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid

conditions, such as bathrooms.

• Do not expose your product to re, explosive or other hazardous conditions.

• There is a slight chance your phone could be damaged by an electrical storm. We recommend that

you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment, treat any hazardous substances and avoid the increasing landll.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Guarantee

Your BT Diverse 7110 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Diverse 7110 or any component thereof, (other than batteries), which is identied as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and

tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

If you experience difculty using the product, prior to returning your product, please read the Help section beginning on page 42 or contact the BT Diverse Helpdesk for assistance on 0800 218 2182* or email bt.helpdesk@vtecheurope.com. Additional answers to Frequently Asked Questions are available from www.bt.com/producthelp

In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference Authorisation (FRA) number and instructions for replacement or repair. Please note you will need the FRA number before returning the product. This does not affect your statutory rights.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. If you require technical assistance outside of the 12 month guarantee period, please call BT's approved technical support agent, Helpdesk Solutions on 0870 240 5029.

Returning your phone

If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Diverse 7110 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4. Any additional handsets and chargers that you register have a REN of 0.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance

Hereby, VTech declares that this BT Diverse 7110 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

If you would like a copy of the Declaration of Conformance, please email bt.helpdesk@vtecheurope.com

Connecting to a switchboard

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break or earth recall. If in doubt please consult your service provider.

Inserting a pause

With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.

Press and hold

You may also need to enter a pause when storing international numbers or charge card numbers.

to insert a pause (P) before entering the telephone number.

Recall

You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall by default and is also used for BT Calling Feature.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

BT &

Working together, supporting energy saving products

BT & British Gas have joined forces to help our customers nd new ways to save energy

around the home, so we can all do our bit for the environment & save money too!

Ofces worldwide

The se rvices de scribed in t his publica tion are subj ect to avail ability and may be m odied fr om time to tim e. Servic es and equipm ent are pro vided subje ct to Brit ish Telecommu nications p lc’s respec tive stan dard condi tions of cont ract. No thing in this p ublicatio n forms any par t of any contr act.

Desig ned and prod uced by The Ar t & Design Pa rtners hip Ltd.

BT Div erse 7110 (02 /10) Issue 1

BT Diverse 7110 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual