BT Diverse 6350 User Manual
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
User Guide
BT DIVERSE 6350
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Welcome…
to your BT Diverse 6350 digital
corded /cordless twin telephone
answering machine
■ Directory lets you store up to 100 names and numbers
for easy dialling.
■ Copy the whole directory or individual entries to and
from your mobile phone SIM card.
■ Use the headset with the cordless handset to keep
your hands free for other tasks while making and
receiving calls.
■ Send and receive SMS text messages.
■ Caller Display lets you see who’s calling and your phone
stores details of the last 30 callers in a Calls list. Caller
Display requires subscription.
■ Answering machine can be operated from the corded
telephone base, the additional handset or by remote
access from another phone.
■ Expandable system. You can have up to 6 GAP
compatible handsets registered to your BT Diverse 6350
corded telephone. Make internal calls between two
handsets while a third is on an external call.
■ Digital call clarity with up to 300m range outdoors and
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
up to 50m indoors (in ideal conditions).
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
This User Guide provides you with all
the information you need to get the
most from your phones.
You must first set up your phones
before you can use them. This
doesn’t take long as it is easy to do.
Just follow the simple instructions on
the next few pages.
■ Need help?
If you have any problems setting up or using your
BT Diverse 6350, contact the Helpline on
or email bt.helpdesk@vtecheurope.com
3962
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
0870 240
Got everything?
■ BT Diverse 6350 corded
telephone
■ Mains power adaptor
■ Handset cord
■ Telephone line cord
■ BT Diverse 6200 additional
handset with belt clip
■ BT Diverse 6200 charger
■ Mains power adaptor
for the charger
■ Headset for additional handset
■ 2 x AAA rechargeable batteries
for additional handset (already
inserted in handset)
■ Desk mount (already fitted)
■ 2 Screws and wall plugs
■ Hearing aid?
Please note that the BT Diverse 6350 works by sending
radio signals between the base and handset. These
signals may interfere with some hearing aids, causing a
humming noise.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
4
In this guide
Getting started . . . . . . . . . . . . . . . . . .8
Location . . . . . . . . . . . . . . . . . . . . . . .8
Setting up . . . . . . . . . . . . . . . . . . . . . .9
Battery low warning . . . . . . . . . . . . . . .10
Getting to know your phone . . . . . . .12
Corded telephone base . . . . . . . . . . . .12
Additional handset . . . . . . . . . . . . . . .13
Main display icons . . . . . . . . . . . . . . . .14
Navigating the menus . . . . . . . . . . . . .15
Menu map . . . . . . . . . . . . . . . . . . . . . .16
Using your phone . . . . . . . . . . . . . . . .17
Switch handset on and off . . . . . . . . . .17
Handset ringer on/off . . . . . . . . . . . . .17
Making calls . . . . . . . . . . . . . . . . . . . .17
Handsfree . . . . . . . . . . . . . . . . . . . . . .18
Headset . . . . . . . . . . . . . . . . . . . . . . .19
Volume . . . . . . . . . . . . . . . . . . . . . . . .19
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .19
Redial . . . . . . . . . . . . . . . . . . . . . . . . .20
Keypad lock . . . . . . . . . . . . . . . . . . . . .21
Quick access to messages . . . . . . . . . .22
SMS text messages . . . . . . . . . . . . . . .22
Messages on the
answering machine . . . . . . . . . . . . . . .22
Calls . . . . . . . . . . . . . . . . . . . . . . . . . .23
Directory . . . . . . . . . . . . . . . . . . . . . . .23
Open the directory . . . . . . . . . . . . . . .23
Entering names . . . . . . . . . . . . . . . . . .23
Writing tips . . . . . . . . . . . . . . . . . . . . .24
Character map . . . . . . . . . . . . . . . . . .24
New directory entry . . . . . . . . . . . . . . .25
Insert a pause into a directory entry . . .25
Dial from the directory . . . . . . . . . . . .25
View a directory entry . . . . . . . . . . . . .26
Copy an entry to another handset . . . .26
Copy the entire directory to
another handset . . . . . . . . . . . . . . . . .27
Edit an entry . . . . . . . . . . . . . . . . . . . .27
Delete an entry . . . . . . . . . . . . . . . . . .28
Delete the entire directory . . . . . . . . . .28
Copy SIM . . . . . . . . . . . . . . . . . . . . . .28
Copy to/from SIM card . . . . . . . . . . . . .29
Internal calls . . . . . . . . . . . . . . . . . . . .30
Call another handset . . . . . . . . . . . . . .30
Transfer a call to another handset . . . .30
Put a caller on hold and call
another handset . . . . . . . . . . . . . . . . .31
Conference call . . . . . . . . . . . . . . . . . .31
Caller Display . . . . . . . . . . . . . . . . . .32
Calls list . . . . . . . . . . . . . . . . . . . . . . .32
View the calls list . . . . . . . . . . . . . . . . .32
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
5In this guide
Dial from the calls list . . . . . . . . . . . . .33
Copy a number to the directory . . . . . .33
Delete an entry in the calls list . . . . . . .33
Delete the entire calls list . . . . . . . . . .34
Read, edit and send
draft SMS messages . . . . . . . . . . . . . .44
Reading SMS text messages . . . . . . . .45
SMS Alert . . . . . . . . . . . . . . . . . . . . . .46
SMS Service Centre numbers . . . . . . . .46
BT Calling Features . . . . . . . . . . . . . .35
BT Helpdesk . . . . . . . . . . . . . . . . . . . .35
BT Directory Enquiries . . . . . . . . . . . . .35
Call Divert On . . . . . . . . . . . . . . . . . . .36
Call Divert Off . . . . . . . . . . . . . . . . . . .36
Check Divert . . . . . . . . . . . . . . . . . . . .36
Call Waiting On . . . . . . . . . . . . . . . . . .37
Adding or changing
SMS Service Centre numbers . . . . . . . .47
Select a Send Service Centre number . .47
SMS User Areas . . . . . . . . . . . . . . . . . .48
Setting up a user area . . . . . . . . . . . . .48
Send a text to an SMS user area . . . . .49
Open an SMS user area . . . . . . . . . . . .49
Call Waiting Off . . . . . . . . . . . . . . . . . .37
Check Call Waiting . . . . . . . . . . . . . . .37
Handset settings . . . . . . . . . . . . . . . .50
Ringer melody and volume . . . . . . . . .50
SMS text messages . . . . . . . . . . . . . .38
Subscribe to SMS service . . . . . . . . . . .38
Cost of fixed line service . . . . . . . . . . .39
Send an SMS text message . . . . . . . . .39
Receiving a call while writing a text . . .40
Screen font and contrast . . . . . . . . . . .50
Handset name . . . . . . . . . . . . . . . . . .51
Handset beeps . . . . . . . . . . . . . . . . . .52
Auto talk . . . . . . . . . . . . . . . . . . . . . . .52
Select base . . . . . . . . . . . . . . . . . . . . .53
Sent messages in the Outbox . . . . . . .41
Saved messages in the Drafts folder . .41
Entering text . . . . . . . . . . . . . . . . . . . .41
Special characters . . . . . . . . . . . . . . . .41
Writing tips . . . . . . . . . . . . . . . . . . . . .42
SMS templates . . . . . . . . . . . . . . . . . .42
Edit SMS template . . . . . . . . . . . . . . . .43
Delete SMS template . . . . . . . . . . . . . .43
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Base settings . . . . . . . . . . . . . . . . . . .54
Ringer melody and volume . . . . . . . . .54
Dialling mode . . . . . . . . . . . . . . . . . . .54
Handset beeps on/off . . . . . . . . . . . . .55
Music on hold . . . . . . . . . . . . . . . . . . .55
System PIN . . . . . . . . . . . . . . . . . . . . .56
Repeater mode . . . . . . . . . . . . . . . . . .57
6 In this guide
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Calendar/Clock . . . . . . . . . . . . . . . . . .58
Appointment reminder . . . . . . . . . . . .58
Alarm . . . . . . . . . . . . . . . . . . . . . . . . .59
Time & Date . . . . . . . . . . . . . . . . . . . .60
Answering machine . . . . . . . . . . . . . .61
Date and time . . . . . . . . . . . . . . . . . . .61
Operating the answering machine
at the base . . . . . . . . . . . . . . . . . . . . .62
Switch on/off . . . . . . . . . . . . . . . . . . . .62
Loudspeaker volume . . . . . . . . . . . . . .62
Message indicator . . . . . . . . . . . . . . . .62
Play, repeat, skip, delete . . . . . . . . . . .62
Operating from a handset . . . . . . . . . .63
Switch on/off . . . . . . . . . . . . . . . . . . . .63
Outgoing messages . . . . . . . . . . . . . . .64
Answer & Record . . . . . . . . . . . . . . . . .64
Answer Only . . . . . . . . . . . . . . . . . . . .64
Record your own outgoing message . . .65
Play outgoing message . . . . . . . . . . . .65
Answer delay . . . . . . . . . . . . . . . . . . . .66
Audible message alert . . . . . . . . . . . . .66
New message display . . . . . . . . . . . . . .67
Quick access to your messages . . . . . .67
Play, pause, delete, volume . . . . . . . . .67
Delete all messages . . . . . . . . . . . . . . .68
Record a memo . . . . . . . . . . . . . . . . . .68
Call screening using a handset . . . . . . .69
Call screening at the base . . . . . . . . . .69
Answering machine settings . . . . . . . .70
Memory full . . . . . . . . . . . . . . . . . . . . .71
Remote access . . . . . . . . . . . . . . . . . .72
Security PIN . . . . . . . . . . . . . . . . . . . .72
Switch on answering machine
remotely . . . . . . . . . . . . . . . . . . . . . . .72
Time saver . . . . . . . . . . . . . . . . . . . . .72
Operating your answering machine
from another phone . . . . . . . . . . . . . . .73
Message indicator . . . . . . . . . . . . . . . .74
Additional handsets and bases . . . . . .75
Registering additional handsets . . . . . .75
Register a new BT Diverse 6200
handset to your BT Diverse 6350
base . . . . . . . . . . . . . . . . . . . . . . . . . .75
Register your handset to
another base . . . . . . . . . . . . . . . . . . . .76
Select a base . . . . . . . . . . . . . . . . . . . .77
De-register handset . . . . . . . . . . . . . . .77
Help . . . . . . . . . . . . . . . . . . . . . . . . . .78
Helpline . . . . . . . . . . . . . . . . . . . . . . .82
For your records . . . . . . . . . . . . . . . . .83
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
General information . . . . . . . . . . . . . .84
Safety . . . . . . . . . . . . . . . . . . . . . . . . .84
Cleaning . . . . . . . . . . . . . . . . . . . . . . .85
Environmental . . . . . . . . . . . . . . . . . . .85
Product disposal instructions . . . . . . . .86
Connecting to a switchboard . . . . . . . .87
Dialling mode . . . . . . . . . . . . . . . . . . .87
Guarantee . . . . . . . . . . . . . . . . . . . . . .87
Additional/Replacement items . . . . . . .88
How many telephones can you have? . .89
R&TTE . . . . . . . . . . . . . . . . . . . . . . . .89
Wall mounting your phone . . . . . . . . .90
7In this guide
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
8
Getting started
WARNING
Do not place your BT Diverse 6350
in the bathroom or other humid
areas.
Handset range
The BT Diverse 6200 additional
handset has a range of 300 metres
outdoors when there is a clear line
of sight between the base and the
handset. When there is no clear
line of sight between the base and
the handset, e.g. base indoors and
handset either indoors or outdoors,
the range could be reduced to 50
metres. Thick stone walls can
severely affect the range.
Signal strength
The symbol on your handset
screen indicates when you are in
range. When you are out of range,
it flashes and the screen displays
SEARCHING and there is a beep,
you are out of range.
IMPORTANT
The BT Diverse 6350 corded
telephone must be plugged into
the mains power at all times.
Which socket?
Power socket
Telephone line socket
Location
You need to place your BT Diverse 6350 close enough to
a mains power and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Diverse 6200 additional handset works by
sending radio signals between the handset and the BT
Diverse 6350 corded telephone. The strength of the
signal depends on where you site the telephone. Putting
it as high as possible ensures the best signal.
Your BT Diverse 6350 and BT Diverse 6200 additional
handset can both be wall mounted, see wall mounting on
page 90.
Setting up
Corded telephone
1. Connect the straight end of the curly handset cord
into the base. Connect the other end of the cord to
the handset.
2. Plug the mains power adaptor into the power socket on
the underside of the base. Plug the other end into the
mains socket. The display lights up.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Power adaptor cable
3. Connect the telephone line cord to the base of the BT
Diverse 6350 corded telephone and plug the other end
into the wall socket.
Telephone line cord
4. Press the line cables into the grooves on the base of the
phone so that the phone can lie flat.
Getting started
Providing you have subscribed to
your network’s Caller Display
service, the day and time is
automatically set when you receive
your first incoming call.
However, you can also set the day
and time manually,
see page 60.
9
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
10
Getting started
Battery low warning
When the batteries need
recharging, the handset beeps and
the display shows .
Battery level
The battery symbol shows the
current level
Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).
Running the batteries right down
at least once a week will help them
last as long as possible.
On a full charge, your BT Diverse
6200 additional handset gives up
to 13 hours talk time or up to 170
hours standby.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, giving
the handset less talk/standby time.
Eventually they will need to be
replaced
Batteries and handset may
become warm during charging.
This is normal.
Setting up
Additional handset and charger
Location
You need to place your BT Diverse 6200 charger close
enough to a mains power socket so that the cable will
reach.
Your BT Diverse 6200 additional handset and charger
can be wall mounted, see wall mounting on page 90.
4. Plug the power adaptor cable into the underside of
the charger.
Power adaptor cable
5. Plug the power adaptor into the mains wall socket and
switch the power on.
6. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
11Getting started
7. Place the handset in the charger and charge the handset
for at least 16 hours.
The BT Diverse 6200 additional handset comes preregistered to the corded telephone base, so once the
handset has been fully charged, it is ready for use.
If you purchase any further additional handsets you will
need to register them. Please see page 75 for
instructions.
Your BT Diverse 6350 is now ready for use.
Under no circumstances use nonrechargeable batteries. Only use
NiMH rechargeable batteries with
a recommended capacity of
750mAh. Using inappropriate
batteries will invalidate your
guarantee and may damage the
telephone.
Helpline
If you are having any difficulties
setting up or using your BT Diverse
6350, please call the BT Diverse
Helpline on
bt.helpdesk@vtecheurope.com
0870 240 3962 or email
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
12
Getting to know your phone
Corded telephone
Menu/Options
Opens the menu, page 15.
Selects on screen options.
Press to make a call, page 17.
Also used for Handsfree calling, page 18.
When the phone is wall mounted you can
hang the handset here if you need to
leave the phone during a call.
Rotates to hold the handset in place
For use with switchboards and certain
Quick access to a range of BT Calling
Rings all registered handsets, so you can
Used to register additional handsets.
Insert a SIM card for copying numbers/
names to the directory,
Switches your answering machine on/off,
Press once to repeat current message,
press again to play the previous
Talk/Handsfree
Handset park
Handset hook
when wall mounted.
R. Recall
network services.
page 35.
Features,
Find
find them.
SIM reader
page 28.
On/Off/Ans
page 62.
Skip <
message,
page 63.
T
B
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Display
Shows the status of your phone.
Navigation
Lets you redial numbers,
page 20, open your text
message inbox,
make internal calls, page 30,
open the Calls list,
and adjust the volume during
a call,
Directory/Options
Opens the directory, page 23
Selects on screen options.
End
Press to end calls.
Also lets you exit from menu.
New message indicator
Flashes to indicate that
you have received an SMS
message or a missed call.
Line in use indicator
Lights up when the line
is in use.
Stop
Press to stop playback or
cancel the current function,
page 63.
Play
Press to play messages.
Del
Press to delete messages.
Skip >
Press once to play the next
message, page 63.
page 45,
page 32
page 19.
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Additional handset
Shows the status of your handset.
Opens the menu, page 15.
Selects on screen options.
Press to make a call, page 17.
Also used for Handsfree calling,
For use with switchboards and
certain network services.
Display
Menu/Options
Talk/Handsfree
page 18.
Keypad
R. Recall
Getting to know your phone
LED
When you have missed calls, the
missed calls LED flashes and the
screen tells you there are new calls
in the calls list,page 32.
Navigation
Lets you redial numbers, page 20,
open your text message inbox,
page 45, make internal calls, page
30, open the Calls list, page 32
and adjust the volume during a
call, page 19.
Directory/Options
Opens the directory, page 23.
Selects on screen options.
End
Press to end calls.
Also lets you exit from menu.
Headset socket
Lets you plug in a headset,
page 19.
BT
Quick access to a range of
BT Calling Features, page 35.
13
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
14
Getting to know your phone
BT Diverse 6350 corded telephone main display icons
Answering machine on.
Angled – during a call
Moving – incoming call
or caller on hold.
13:33
Menu Names
BT Diverse 6200 additional handset main display icons
Answering machine on.
Angled – during a call
Moving – incoming call
or caller on hold.
Handset 1
13:33
Handset ringer off.
In range. Flashes when
you are out of range.
Shows current battery level.
Menu Names
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Keypad lock on.
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Navigating the menus…
Your BT Diverse 6350 has a menu system which is easy
to use. Each menu leads to a list of options. Have a look
at the menu map on the following page.
Press
MENU to open the main menu and use the
navigation button to scroll up or down to the menu you
want. Press the
OK option button to access the features
in the menu.
… and selecting menu options
Once the menu list you want is open, use the navigation
button to scroll up or down through the options then
OK to select the option you want. For example, to
press
adjust the handset ringer melody for external calls:
1. Press
MENU then scroll DOWN to
and press OK. Display shows
2. Press
OK. Display highlights
Navigate
Press
RIGHT or LEFT to display and hear the option.
SAVE to confirm.
HANDSET SETTINGS
RINGER
.
EXTERNAL MELODY
.
Getting to know your phone 15
Go back one level
You can go back to the previous menu level at any time
by pressing the
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BACK option button.
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
16
Getting to know your phone
Exit menu: If you want to exit a menu or the directory, either press END until the display
returns to standby, or press
BACK until the standby screen appears.
Corded handset menu map Cordless handset menu map
Names • New entry • Show details
• Delete entry • Edit entry • Copy entry
• Copy directory
SMS messages • Write message •
Inbox • Drafts • Outbox • Templates •
SMS Settings
Answer Machine • Play messages
• Delete messages • Answer On / Off
• Record memo • Outgoing message
• Answer Settings
Base Settings • Ringer • Display
• Dialling • Keypad • Music on hold
• System PIN / R
Calendar / Clock • Appointments
• Set Alarm • Time / Date
Registration • De-register H/Set
• SIM copy • Delete all
epeater mode
Names • New entry • Show details
• Delete entry • Edit entry
• Copy entry
• SIM copy • Delete all
SMS messages • Write message
• Inbox
• SMS Settings
Answer Machine • Play messages
• Delete messages • Answer On / Off
• Record memo • Outgoing message
• Answer Settings
Handset Settings • Ringer • Display
• Handset name
• Select Base
Base Settings • Ringer • Dialling
• Music on hold • System PIN
• Repeater mode
Calendar / Clock • Appointments
• Set Alarm • Time / Date
Registration • Register Handset
• De-Register H / Set
• Copy directory
• Drafts • Outbox • Templates
• Keypad • Auto Talk
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Using your phone
The instructions and features are the same using
either the corded telephone or the cordless handset
unless stated otherwise.
Switch handset on and off (cordless handset only)
1. Press
2. Press
and hold to switch the handset off.
and hold again to switch it back on.
Handset ringer on/off (cordless handset only)
1. Press
and hold to switch the handset ringer off.
Display shows .
2. Press again to switch it back on.
Making calls
Make an external call
1. Using the corded handset: Pick up the handset and dial
the number.
or
Using the cordless handset:
. Dial the number.
Line In Use light on the BT Diverse 6350 corded
The
telephone lights up to indicate the line is in use.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Pick up the handset and press
Note
Press the BACK options button to
go back to the previous step in a
menu. Or press END to cancel and
return the phone to standby.
Call timer
Your phone automatically times
the duration of every external call.
The time is shown on the display
during the call and for a few
seconds after the call has ended.
17
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
18
Using your phone
Preparatory dialling
1. Enter the number first. If you make a mistake press
CLEAR to delete. Press to dial.
End a call
Press or place the handset back on the base.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen
to both sides of your conversation.
1.
Using the corded handset: Press once.
or
Using the cordless handset:
2. The display shows and you can hear the dial tone
over the loudspeaker. Dial the number.
3. To switch the call back to the handset:
Using the corded handset: Simply lift the handset.
or
Using the cordless handset:
Press twice.
Press .
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Headset (cordless handset only)
1. Remove the rubber bung and plug the headset into the
socket on the side of the handset.
2. Make and receive calls as normal.
Volume
1. During a call, press the navigation button UP or DOWN
to increase or decrease the call volume.
Using your phone 19
Secrecy
When on a call, you can talk to someone in the same
room without your caller hearing.
1. During a call, press
ON
. Your caller cannot hear you.
2. Press
OFF to resume your call.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
SECRECY. Display shows
SECRECY
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
20
Using your phone
Redial
You can redial any of the last ten numbers.
Redial
1. Press . The last number dialled is displayed.
2. Scroll
3. Press to dial.
1. Press . The last number dialled is displayed.
2. Press
3. Press
1. Press . The last number dialled is displayed.
2. Press
UP or DOWN to the number you want.
Delete a redial number
UP or DOWN to the number you want.
Scroll
OPTIONS,
OK. The number is deleted. Press to return
to standby.
Save a redial number
You can save a number to the directory.
UP or DOWN to the number you want.
Scroll
OPTIONS and scroll DOWN to
OK.
Press
DELETE CALL
is highlighted.
SAVE NUMBER
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
3. Enter the NAME (see Entering names page 23).
4. If necessary scroll
SAVE. is displayed and the message that the
press
name/number is saved. Press to return to standby.
Delete all redial numbers
1. Press . The last number dialled is displayed.
2. Press
3. Press
OPTIONS then scroll DOWN to
and press OK.
YES to confirm or NO to cancel. Press the to
return to standby.
DOWN to edit the NUMBER then
DELETE ALL CALLS
DELETE ALL CALLS?
is displayed.
Keypad lock (cordless handset only)
You can lock the keypad on the cordless handset to
prevent accidentally dialling numbers while carrying
it around.
1. Press
2. To unlock the keypad, press
and hold until you hear a beep.
Screen shows
Display shows
KEYPAD LOCKED
KEYPAD UNLOCKED
.
UNLOCK then .
.
Using your phone 21
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
22
Using your phone
Quick access to messages
When the screen shows you have new CALLS or SMS,
press on the navigation button to see details of new
missed calls and/or new text messages.
New calls/SMS messages are indicated on all registered
handsets until viewed.
SMS Text messages
1. Press . Screen highlights
2. Scroll
3. Press
1. Press
2. Scroll
3. Message playback will begin. Use to hear messages
4. If required, press PAUSE or DELETE.
5. You can skip to the next message by pressing
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
UP or DOWN through the message list.
READ to read the message.
Press
BACK to return to the previous menu.
Messages on the answering machine
. Screen highlights
DOWN to
through the speaker.
One press of
quick presses of
message.
MESSAGES
LEFT will play a message again and two
LEFT will skip back to the previous
SMS
. Press OK.
SMS
.
. Press OK.
RIGHT.
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Calls
1. Press . Screen highlights
2. Scroll
3. Scroll
4. Press
DOWN to
UP or DOWN through the calls list.
BACK to return to the previous menu.
MISSED CALLS
SMS
.
. Press OK.
Directory
You can store up to 100 names and numbers in the
directory. Names can be up to 16 characters long and
numbers up to 24 digits long.
Open the directory
1. Press NAMES. Stored entries are displayed alphabetically.
Using your phone 23
Entering names
Use the keypad letters to enter names, e.g. to store
TOM:
Press
Press
Press
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
once to enter T.
three times to enter O.
once to enter M.
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
24
Using your phone
Writing tips
If you make a mistake, press CLEAR to delete the last
character or digit.
Press
once to insert a space.
Your phone is set to insert the first letter of a name as an
upper case letter. The rest will be in lower case.
Press to set lower case or upper case letters.
Character map
Button Upper case Lower case
Space 0 + & _ $ £ € ¥ < > = # * Space 0 + & _ $ £ € ¥ < > = # *
. , ’ ? ! ” 1 - ( ) @ / : ; . , ’ ? ! ” 1 - ( ) @ / : ;
A B C 2 Ä À Á Â Ã Å Æ Ç a b c 2 ä à á â ã å æ ç
D E F 3 È É Ë Ê d e f 3 è é ë ê
G H I 4 Ì Í Î Ï g h i 4 ì í î ï
J K L 5 j k l 5
M N O 6 Ö Ò Ó Ô Õ Ø Ñ m n o 6 ö ò ó ô õ ø ñ
P Q R S 7 ß^S p q r s 7 ß ^s
T U V 8 Ü Ù Ú Û t u v 8 ü ù ú û
W X Y Z 9`Y^Z w y x z 9 `y^z
Abc ➔ABC / ABC ➔ abc / abc ➔ Abc Abc ➔ ABC / ABC ➔ abc / abc ➔ Abc
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
New directory entry
1. Press NAMES then OPTIONS. Display shows
OK.
Press
2. Use the keypad to enter the name then scroll
3. Enter the number, scroll
DOWN.
NEW ENTRY
DOWN.
4. Enter the ringtone you want to assign to the directory
entry by pressing
LEFT or RIGHT on the navigation
button.
5. Press
6. To add another entry, press
SAVE, the entry is shown in the directory.
OPTIONS or press to
return to standby.
Insert a pause into a directory entry
You may need to do this if your BT Diverse 6350 is
connected to a switchboard.
1. When entering a number, usually after entering the
switchboard access code (e.g. 9) press
P
appears in the display.
and hold until
Using your phone 25
.
Dial from the directory
1. Press NAMES then scroll UP or DOWN to the entry you
want.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
26
Using your phone
2. Alternatively, press NAMES then enter the first letter of
the name you want. E.g. for Emma, press
twice to
display names beginning with E, then scroll to the name
you want.
3. Press . The number is displayed and dialled.
View a directory entry
1. Press NAMES and scroll DOWN to the entry you want
then press
2. Scroll
OPTIONS.
DOWN to
SHOW DETAILS
and press OK.
3. The name, number and ringtone are displayed.
4. Press to return to standby.
Copy an entry to another handset
1. Press NAMES and scroll DOWN to the entry you want
then press
2. Scroll
OPTIONS.
DOWN to
COPY ENTRY
and press OK.
3. Enter the number of the handset you want to copy the
entry to then press
STATION
.
OK. Screen shows
4. At the receiving handset the screen shows
DIRECTORY ENTRY?
Press YES.
COPYING TO BASE
RECEIVE
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Using your phone 27
5. The receiving handset screen shows
STATION
.
COPYING FROM BASE
Copy the entire directory to another handset
1. Press NAMES then OPTIONS.
2. Scroll
DOWN to
COPY DIRECTORY
and press OK.
3. Enter the number of the handset you want to copy the
entry to then press
HANDSET X
.
OK. Screen shows
4. At the receiving handset the screen shows
DIRECTORY?
Press YES.
5. The receiving handset screen shows
BASE STATION
.
COPYING TO
REPLACE
COPYING FROM
Edit an entry
1. Press NAMES and scroll DOWN to the entry you want
then press
2. Scroll
OPTIONS.
DOWN to
EDIT ENTRY
and press OK, and press
CLEAR to edit characters or numbers.
3. Use the keypad to edit the name then scroll
DOWN to
the number and edit the number.
4. Press
SAVE. Press to return to standby.
Directory full
If you are copying a directory
entry to another handset and the
directory memory is full the
receiving handset screen shows
DIRECTORY FULL and the sending
handset shows COPY DIRECTORY
ENTRY FAILED.
IMPORTANT
Copying an entire directory will
replace any existing entries stored
in the receiving handset.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
28
Using your phone
If a copied name has more than 16
characters, your BT Diverse 6350
will store the first 16 characters only.
If the copied entry has more than
24 digits, your BT Diverse 6350
will store the first 24 digits only.
Delete an entry
1. Press NAMES and scroll DOWN to the entry you want
then press
2. Scroll
DELETE X?
3.
OPTIONS.
DOWN to
DELETE ENTRY
and press OK.
is displayed. Press YES to delete or NO to
cancel.
4. Press to return to standby.
Delete the entire directory
1. Press NAMES then press OPTIONS.
2. Scroll
3.
DOWN to
DELETE ALL ENTRIES?
NO to cancel.
or
4. Press
DELETE ALL
is displayed. Press YES to delete
to return to standby.
and press OK.
Copy SIM
Copy entries to and from compatible mobile phone SIM
cards. Copied entries are added to any existing entries
that have been stored. You can accept or reject each
entry until your directory is full.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
BT Diverse 6350 – Issue 3 – Edition 1 – 7.11.05 – 7187
Using your phone 29
Copy to or from a SIM card
1. Insert the SIM card into the SIM READER slot on
the BT Diverse 6350 corded telephone.
2. Press
3. Scroll
4. Enter the SIM Card PIN and press
5. Press
NAMES then OPTIONS.
DOWN to
SIM COPY
and press OK.
OK.
The screen displays
If copying to the SIM Card, scroll
PHONE TO SIM
SIM TO PHONE/PHONE TO SIM
DOWN to highlight
.
OK. The list of directory names is displayed.
Scroll
UP or DOWN to the entry you want and press
.
If you have problems copying
directory entries from your SIM onto
the BT Diverse 6350 place the SIM
back into your mobile and confirm
that the directory entries are stored
on the SIM and not within the
mobile handset directory. If this is
not the case then you will need to
copy the entries from your mobile
handset directory onto the SIM.
Refer to your mobile user guide for
details. Note: sometimes the mobile
handset directory entries will appear
differently when they are copied to
the SIM, with the name being
appended with a number, e.g.Tom1.
If handset directory is empty, the
screen only shows SIM TO PHONE.
If no SIM card is inserted
SIM CARD ON BASE is displayed on
the screen.
INSERT
OPTIONS.
6. Screen shows
COPY ENTRY/COPY ALL
to highlight the option you want and press OK.
7. If selecting a single entry, the screen shows
You can now select another entry.
If copying all entries, each entry is displayed and copied
until all entries are copied or the directory is full.
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
. Use UP or DOWN
NAME COPIED
If you enter the wrong PIN twice,
SIM PIN ERROR is displayed and
.
the screen returns to standby.
Check that you have the right SIM
PIN. If you cannot find it, contact
your mobile phone network for help.
Loading...