BT DIVERSE 6100 ADDITIONAL User Manual

User Guide

BT DIVERSE 6100, 6200 & 6400
ADDITIONAL HANDSET & CHARGER

Section2

This User Guide contains all the information
that you need to set up your BT Diverse 6000
Additional Handset and Charger. However,
more details can be found in the user guide
that came with your existing BT Diverse
telephone (or equivalent).

Before using your BT Diverse 6000 Additional
Handset and Charger you need to set it up.
This doesn’t take long as it is easy to do.
Just follow the simple instructions on the
next few pages.

n Need help?

If you have any problems setting up or using your
BT Diverse 6000 Additional Handset and Charger,
contact the Helpline on
or email [e-mail]

Alternatively, you may find the answer in ‘Help’ at the
back of this guide.

n Hearing aid?

Please note that the BT Diverse 6000 Additional Handset
and Charger works by sending radio signals between the
base and handset. These signals may interfere with some
hearing aids, causing a humming noise.

* Calls made within the UK mainland network are free.

Mobile and international call costs may vary

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

0800 218 2182*

Got everything?

n BT Diverse 6000

handset

n BT Diverse 6000 charger

n 2 x AAA NiMH

rechargeable batteries
(already inserted into
the handset).

n Mains power adaptor for

the charger

n Belt clip

In this guide

Getting started . . . . . . . . . . . . . . . . . .4

Location . . . . . . . . . . . . . . . . . . . . . . .4

Setting up . . . . . . . . . . . . . . . . . . . . . .4

Registering your new handset . . . . . . .5

Charging the handset . . . . . . . . . . . . .5

Registering your handset to

another base . . . . . . . . . . . . . . . . . . . .6

Select a base . . . . . . . . . . . . . . . . . . . .7

De-register a handset . . . . . . . . . . . . .7

Help . . . . . . . . . . . . . . . . . . . . . . . . . .8

For your records . . . . . . . . . . . . . . . . .9

General information . . . . . . . . . . . . . .10

Safety information . . . . . . . . . . . . . . . .10

Cleaning . . . . . . . . . . . . . . . . . . . . . . .11

Environmental . . . . . . . . . . . . . . . . . . .11

Product disposal instructions . . . . . . . .11

Guarantee . . . . . . . . . . . . . . . . . . . . . .12

Additional/Replacement items . . . . . . .14

Technical information . . . . . . . . . . . . .14

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .15

3

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

4

Getting started

WARNING

Do not place your BT Diverse 6000
Additional Handset and Charger in
the bathroom or other humid areas.

Handset range

The BT Diverse 6000 Additional
Handset has a range of 300 metres
outdoors when there is a clear line
of sight between the base and the
handset. When there
line of sight between the base and
the handset, e.g. base indoors and
handset either indoors or outdoors,
the range could be reduced to 50
metres. Thick stone walls can
severely affect the range.

Signal strength

The symbol on your handset
screen indicates when you are in
range. When you are out of range,
it flashes and the screen displays
SEARCHING and there is a beep.

IMPORTANT

The charger must be plugged into
the mains power at all times.

is no clear

Location

You need to place your BT Diverse 6000 charger close
enough to a mains power socket so that the cable will
reach.

Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.

Your BT Diverse 6000 Additional Handset and Charger
works by sending radio signals between the handset and
base. The strength of the signal depends on where you
site the base. Putting it as high as possible ensures the
best signal.

Setting up

1. Plug the power adaptor cable into the underside of the
charger. Plug the other end into the mains socket and
switch on. The Power/In Use lights up.

2. Batteries will come inserted in the battery compartment.
Pull the plastic tag, as instructed, to activate the batteries.
Make sure the handset is close to the base. The screen

PLEASE REGISTER

shows

.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Getting started

5

Registering your new handset

You can register up to 5 handsets to the BT Diverse 6110
or 6150 base, and up to 6 handsets to other BT Diverse
6000 bases in the range.

On the handset

3. Place the handset in the base.

BUTTON ON BASE

is displayed on the handset.

PRESS & HOLD FIND

At the base

4. Press and hold FIND.

5. The handset display shows

REGISTRATION IN PROGRESS

.
When the handset is registered it will display the standby
screen and will be assigned the next available handset number.

Charging the handset

6. Charge the handset batteries for at least 16 hours by
placing the handset on the charger. The screen shows
the battery icon filling up.

Note: Battery removal

If you ever need to remove the batteries, simply slide open
the battery compartment cover and insert your finger nail
under the end of the batteries to pull them out.

Your BT Diverse 6000 Additional Handset and
Charger is ready for use.

Battery performance

To keep your batteries in the best
condition, leave the handset off the
charger for a few hours at a time
(after the initial 16 hour charge).

Running the batteries right down
at least once a week will help them
last as long as possible.

On a full charge, your BT Diverse
6000 handset gives up to 13 hours
talk time or up to 170 hours
standby.

You will get different talktimes and
standby times depending on
whether you have a 6100, 6200 or
6400 handset.

The charge capacity of rechargeable
batteries will reduce with time as
they wear out, giving the handset
less talk/standby time. Eventually
they will need to be replaced.

Batteries and handset may become
warm during charging. This is normal.

Under no circumstances use
non-rechargeable batteries. Only
use NiMH rechargeable batteries
supplied or batteries with the same
capacity. Using inappropriate
batteries will invalidate your
guarantee and may damage the
telephone

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

6

Getting started

Battery low warning

When the batteries need recharging,
the handset beeps and the display
shows .

Battery level

The battery symbol shows the
current level

If the base you are registering
your BT Diverse 6000 Additional
Handset and Charger to is not a BT
Diverse 6000 base or BT Freestyle
7000 base, refer to registration
instructions in your base’s user
guide. The
be known as the PAGE button
depending on the base the handset
is to be registered to.

FIND button may also

Registering your handset to another base

On the handset:

1. Press MENU then scroll DOWN to

OK. Display shows

press

2. Press

OK. The next available base is highlighted

automatically, e.g.

3. Press

OK. Enter the SYSTEM PIN (original setting 0000)

and press

OK.

REGISTER HANDSET

BASE 2

.

4. The handset screen displays

ON BASE

.

REGISTRATION

and

.

PRESS & HOLD FIND BUTTON

At the BT Diverse 6000/ BT Freestyle 7000 base:

5. Press and hold FIND for about 10 seconds until you hear
a beep. The base is now in registration mode.

The handset screen displays

REGISTRATION IN PROGRESS

When the handset is registered it will display the standby
screen and will be assigned the next available handset
number.

.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Select a base

On the handset:

1. Press MENU then scroll DOWN to
and press OK. Scroll DOWN to

2. Press

1. Press

2. Scroll

3. Enter the System PIN (original setting 0000) and press

4. Select handset to be de-registered, press

OK. Display shows

the base you want and press

De-register a handset

You can use a handset to de-register itself or any other
handset from the base.

MENU and scroll DOWN to
OK.

press

DOWN to

DE-REGISTER H/SET

DE-REGISTER HANDSET X?

confirm or

5. Display shows

6. Press to return to standby or
back in the menu.

NO to cancel.

HANDSETXDE-REGISTERED

BASE 2,BASE 3

is displayed. Press YES to

HANDSET SETTINGS

SELECT BASE

etc. Scroll to

OK.

REGISTRATION

and press OK.

OK.

.

BACK to go one step

.

. Then

Getting started 7

OK.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

3

6

9

D

E

F

M

N

O

W

X

Y

Z

8

Help

Handset not registering

n Check that the main base and the charger are plugged into the mains power and

switched on.

n Check that there are charged batteries in the handset and that they are fitted correctly.

Forgotten your PIN number

n Try entering the default PIN = 0000. If you have changed the number and cannot

remember it, contact the BT Diverse Helpline on

0800 218 2182* or email

[e-mail]

No display

n Check that the handset batteries are charged. If necessary, replace the batteries.

Nothing happens when you press any button

n Is the keylock switched on? If so, press UNLOCK then to switch keylock off.

No connection between handset and base

n You may be out of range of the base. Move closer.

Handset on the base does not charge

n Make sure the handset is placed properly on the base. When charging, the battery

symbol is shown filling up.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Help

Handset does not ring

n Check that the batteries are inserted correctly.

n Check that the handset ringer has not been switched off.

Your caller cannot hear you

n Secrecy is switched on. Press the secrecy OFF option button to speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

n Caller has to allow their number to be sent. It has been withheld or is unavailable.

For your records

Date of purchase:

Place of purchase:

9

For guarantee purposes, proof
of purchase is required, so please
keep your receipt.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

10

General information

IMPORTANT

This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.

Safety information

n Only use the power supply suitable for the BT Diverse 6000 range. Using an unauthorised

power supply will invalidate your guarantee and may damage the telephone.

n For the handset, use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with

a minimum capacity of 750mAh. Never use other batteries or conventional alkaline
batteries as this could lead to a short circuit or destroy the battery casing.

n If the keylock is switched on, it is possible to make calls, including emergency numbers

(999/112).

n Do not open the handset (except to replace the handset batteries). This could expose you

to high voltages or other risks.

n It is recommended that advice from a qualified expert be sought before using this

product in the vicinity of emergency/intensive care medical equipment.

n It is recommended that if you have a pacemaker fitted you check with a medical expert

before using this product.

n Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release

of highly toxic chemicals.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

General information

Cleaning

n Simply clean the handset and charger with a damp (not wet) cloth, or an anti-static wipe.

Never use household polish as this will damage the product. Never use a dry cloth as this
may cause a static shock.

Environmental

n Do not expose to direct sunlight.
n We recommend that you do not place the product on antique/veneered wood to avoid

damage.

n Do not stand your product on carpets or other surfaces which generate fibres or place it

in locations preventing the free flow of air over its surfaces.

n Do not submerge any part of your product in water and do not use it in damp or humid

conditions, such as bathrooms.

n Do not expose your product to fire, explosive or other hazardous conditions.
n There is a slight chance your phone could be damaged by an electrical storm.

We recommend that you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed
as Electrical or Electronic Equipment and should not be disposed with other
household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has
been put in place to recycle products using best available recovery and recycling
techniques to minimise the impact on the environment, treat any hazardous substances
and avoid the increasing landfill.

11

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

12

General information

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them
and the product as per your local authority’s recycling processes. For more information
please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the
purchase contract and ensure that this product is not mixed with other commercial waste
for disposal.

Guarantee

Your BT Diverse 6000 Additional Handset and Charger is guaranteed for a period of
12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s
or its agent’s discretion the option to replace the BT Diverse 6000 Additional Handset
and Charger, or any component thereof, (other than batteries), which is identified as
faulty or below standard, or as a result of inferior workmanship or materials. Products
over 28 days old from the date of purchase may be replaced with a refurbished or
repaired product.

The conditions of this guarantee are:

n The guarantee shall only apply to defects that occur within the 12 month guarantee

period.

n Proof of purchase is required.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

General information 13

n The equipment is returned to BT or its agent as instructed.

n This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear

and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair
other than through approved agents.

n This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read
the Help section or contact the BT Diverse Helpdesk for assistance on

0800 218 2182*

or email [e-mail]. Additional answers to Frequently Asked
Questions are available from

www.bt.com/producthelp

In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference
Authorisation (FRA) number and instructions for replacement or repair. Please note you
will need the FRA number before returning the product. This does not affect your
statutory rights.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the
approval requirements for connection to the telephone network. We suggest that you call
our recommended repair agents on

08702 405029.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

14

General information

Returning your product

If the Helpline is unable to remedy your problem they will issue a Fault Reference
Authorisation number and ask you to return the product to your original place of
purchase. Where possible, pack the product in its original packaging. Please remember
to include all parts, including the line cords, power supply units and the original batteries.

Additional/Replacement Items

For a full range of items, including additional handsets for either the BT Diverse 6000
range or BT Freestyle 2000, 4000 and 7000, please call

0800 218 2182*.

Technical information

How many telephones can you have?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate
the number of items that may be connected to any one telephone line.

The main BT Diverse 6000 base unit has a total REN of 1, i.e. for a base and up to 6
handsets.

Any other instrument provided by BT may be assumed to have a REN of 1 unless stated
otherwise.

A total REN of 4 is allowed per telephone line. (For example, if the BT Diverse 6000 main
base unit is used in conjunction with three extension telephones, each with a REN of 1,
then the total = 4.)

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

R&TTE

This product is intended for use within the UK for connection to the public telephone
network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment
and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration
with the Essential Requirement for efficient use of the radio spectrum, the product
complies with EN301 406. For a copy of the Declaration of Conformity please visit

www.bt.com/producthelp

15General information

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2009.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Diverse 6000 Handset & Charger Issue 2 (02/09)
Designed and produced by The Art & Design Partnership Ltd.
Printed in China