BT DIVERSE 5410 User Manual

User Guide

BT DIVERSE 5410

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the UK.

FOR SMS

TEXT MESSAGING

YOU MUST SUBSCRIBE

TO A CALLER DISPLAY SERVICE

AND YOU MUST NOT WITHHOLD

YOUR TELEPHONE NUMBER.

A QUARTERLY FEE IS PAYABLE.

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Base

Base underside

Contact points

Registration/Page button

Use to register handsets. Use to page a handset.

Power socketTelephone line cord socket

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BT Diverse 5410

BT Diverse Helpline – 08457 908 070

In this guide

At a glance 1 Main menu structure 4

Directory menus 6 Message menus 6

Quick guide to handset settings 7 Quick guide to handset display icons 8 Introduction 9

Unpacking your Diverse 5410 9 For your records 9

Safety information 10 Setting up 11 Using the telephone 15

Control button 15 Display buttons 15 Making and ending calls 16 Handsfree 17 Secrecy 18 Paging and internal calls 18 Using the main directory and extra directory 21 Character map 22 Birthday alert signal 24 Extra directory 25 VIP 26 Copying numbers 27 Redial 29 Voice dialling 31 Announcing the caller 33 Available memory 34

Caller Display and other BT Calling Features 35

Caller Display 35 Calls list 35 SMS Notification 36 SMS (text messaging) 37 Network Mailbox 37 Call Waiting 38 Other BT Calling Features 38

Additional features 41

Voice Mail 41

Handset settings 43

Alarm clock 43 Appointments 44 Shortcut buttons 48

Base station settings 52

Base station PIN 52 Call barring 52

Using additional handsets and bases 56

Registering additional handsets 56 Room monitor 58 Walk and talk 60

Help 62

General information 64

Guarantee 64 BT Accessories and replacement items 64 Technical information 65 Switchboard compatibility 65 Setting pauses 67

Index 69

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Helpline

If you experience any difficulties with your BT Diverse 5410, please call the BT Diverse Helpline on 08457 908 070.

Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.

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BT Diverse Helpline – 08457 908 070

Main Menu

When using your SMS mailbox without a PIN

SMS Write message

Incoming

Outgoing

Settings Service Centres Service Centre 1>

Service Centre 5

SMS Mailboxes Mailbox 1>3

Notify Number

Notify Type Missed Calls On

Off

When using your SMS mailbox with a PIN or using 2-4 mailboxes

SMS Mailbox 1-4 Write message

Incoming

Outgoing

Settings Service Centres Service Centre 1

Service Centre 5

Select Services Withhold No.

All Calls Call Divert All calls

Call no.

On/Off

Call Waiting On

Off

Ringback Off

Add. Features Room Monitor

Walk and Talk

Calender/Clock Set Appoints. 1-5

Alarm Clock

Missed Dates

Date/Time

Audio Settings Handset Volume

Ringer Settings Ext. Calls

Internal Calls

Appointments

Alarm

All

Advisory Tones KeyTones

Confirm

Battery

Ringer Echo

For further information, please refer to your SMS user guide.

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H/Set Settings Auto Answer

Language

Select Base Base 1>

Base 4

Best Base

Screen Picture

(

Please refer to your SMS user guide

)

Reset Handset

Base settings System PIN

Base Reset

Add. Features Dialling Mode Tone

Pulse

Tone-Earth

Recall 80ms

800ms

Repeater Mode

Access Code

Add. Emerg. No.

Listening In

Voice Mail Set Key 1

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BT Diverse Helpline – 08457 908 070

Directory and Extra directory menus

When you have Directory entries stored:

Press the or button.

New Entry

is displayed followed by an alphabetical list of all directory entries.

Use to scroll to the entry you want and then press to open the following list of options.

Display Number Edit Entry Delete Entry VIP Entry

(main directory only)

Copy and Edit

(main directory only)

Copy Entry Delete List Copy List Available Memory

Message menus

Press to open your Mailbox, then press to scroll to either

SMS

(text

messages),

Voicemail

(on your Network’s voicemail service) or

Calls list

Press to open the message list for the displayed option.

Use to select the message you want.

Press to select from the following list of options:

SMS Reply

Answer: Yes Reply

Answer: No Use Text Forward Copy to Directory View Content Character Set

Voicemail

Calls List Delete

Answer

Note

If you make a mistake, you can return to the previous menu by pressing the RED PHONE button. If you keep pressing the RED PHONE button you will return to the

idle screen.

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Quick guide

Switch the handset OFF/ON: Hold down. (default is ON)

Switch Keyguard

Hold down.

on/off

Switch handset

Hold down.

ringer off/on

Make a call or or .

Redial a number to scroll through the list to dial.

Copy a displayed

to display Copy to directory add name

number in the redial

display shows Save entry .

list to the directory

Dial from the

to name or number you want to dial .

directory

Dial from Calls list to display Calls List to display the number you want .

Adjust handsfree

Display shows Volume to decrease/increase volume

volume whilst in handsfree mode

Adjust earpiece volume whilst display shows Volume to decrease/increase volume . making a call

Make internal call then to select handset .

Call all handsets to Call All .

Transfer call to

then to select handset . When user answers, press .

another handset

Put caller on hold

then to select handset . When finished press .

while you make

Back is selected, press .

an internal call

Set date and time to display Calender/Clock to display Date/Time

enter date enter time to select 12hr or 24hr Time mode .

INT

OK OK

Save

Menu Save

Save

Page

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Quick guide to handset display icons

Shows the status of the handset battery.

In range signal strength.

Redial, lists up to the last 10 dialled numbers.

Opens the SMS menu.

Flashes to indicated new messages (e.g. Calls or SMS).

Remains on, when you have old messages stored.

For calling other handsets.

Opens the menu.

Scroll through the menu.

Confirms function displayed.

Scroll left and right, when entering numbers or messages.

Deletes numbers/characters (from right to left).

Ringer off.

Keypad locked.

Crescendo tone.

INT

SMS



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Introduction

Unpacking your BT Diverse 5410

For guarantee purposes proof of purchase is required, so please keep your receipt.

Enter your system PIN code here:

For more information on your system PIN, see page 52.

For your records

Date of purchase:

Place of purchase:

Note

If you experience any difficulties with your BT Diverse 5410, please call the BT Diverse Helpline on

08457 908 070.

INTRODUCTION

If anything is missing, please contact your place of purchase immediately.

One BT Diverse 5410 base station

One BT Diverse 5400 handset

One power supply for the base station

One telephone line cord

Two AAA rechargeable batteries

One belt clip

Battery compartment cover

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BT Diverse 5410

INT M

ABC

GHI

JKL

PQRS

TUV

DEF

MNO

WXYZ

BT Diverse Helpline – 08457 908 070

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C39280 -Z4- C478.

For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Batteries and accessories are available from www.withandwithoutwires.com or call 0870 240 5522.

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INFORMATION

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1 Connect the base station

Plug the power supply cable into the power socket on the underside of your base.

Plan the location

Situate your product close enough to the telephone and mains power sockets so that the cables will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

Setting up

WARNING

Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.

2 Plug the power supply

unit into the wall socket

SETTING UP

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WARNING

Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Batteries and accessories are available from

www.withandwithoutwires.com or call 0870 240 5522.

3 Registering and charging

the handset

The display is protected by a plastic film. Remove the protective plastic film from the display.

SMS

To register the handset

To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: 1). Successful registration is signalled by a confirmation tone.

When the handset is registered the display will show:

Insert the batteries

Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

SETTING UP

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Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Battery performance

Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from

www.withandwithoutwires.com

or call 0870 240 5522.

If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From

then on the display will be correct.

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3. If the product has still not registered, please see “Registering manually” on page 57.

All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5410.

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.

SETTING UP

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4 Connect the telephone

line cord to the base and plug into the wall socket

Ensure that each end of the line cord is fitted into the correct socket.

Fit the belt clip onto the back of the handset.

Your BT Diverse 5410 is now

ready for use.

Slot

Setting the date and time

Press the RIGHT options button.

Press the DOWN navigation button until the display shows

Calender/Clock

Press the OK options button.

Press DOWN until display shows

Date/Time

Press the OK options button.

Enter the day/month/year, e.g.

05 10 03

for 5th October

2003.

Press DOWN to scroll to

Time

Enter the time – hours/ minutes. E.g.

0925

for 9.25am.

Press DOWN to scroll to

Time Mode

Press LEFT/RIGHT to select

12hr

24hr clock

Press SAVE to confirm. Display shows

Entry Saved

Press RED PHONE to return to the idle display.

SAVE

Note

If you subscribe to a Caller Display service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually. See opposite.

SETTING UP

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Using the telephone

Control button

The control button lets you open menus and gives you shortcuts to different functions such as Voice Dialling.

Control button functions

In idle mode In lists and menus When adding entries

Voice dialling Scroll up Move cursor one (press and hold) line up

Open directory Scroll down Move cursor one

line down

Open main menu Confirm selection Move cursor to

the right

Open handset list Scroll back one level Move cursor to

in the menu the left

Display buttons

These are the two buttons directly underneath the display. The functions vary according to how you are using the phone.

Display button functions

The display shows the current function is shown directly above each button.

Icon Function

Lets you access the last 10 numbers dialled.

Confirms menu function or entry.

SMS

Opens SMS text menu

Deletes characters from right to left

Takes you one menu level back.

USING THE TELEPHONE

Display buttons

Control button

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INT M

➤

BT Diverse Helpline – 08457 908 070

To make an external call

Ensure the handset is switched on.

Press the GREEN PHONE button. You hear the dial tone.

Dial the number.

Preparatory dialling

Dial the number first.

If you make a mistake, press the



C display button to

remove any incorrect digits.

Press the GREEN PHONE button to dial the number.

Making and ending calls

Note

To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.

To switch the handset power on and off

Press and hold the RED PHONE button to switch the

handset off.

Press and hold the RED PHONE button to switch the handset on again.

USING THE TELEPHONE



For example,

To adjust the handsfree loudspeaker volume

Press RIGHT to open the main menu.

Press DOWN to scroll to

Audio Settings

Press RIGHT or the OK display button.

Confirm Handset Volume by pressing RIGHT or the OK display button.

Press LEFT/RIGHT to adjust the volume.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

Alternatively:

Press the HANDSFREE button twice.

Press LEFT/RIGHT to adjust the volume.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

SAVE

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To receive an external call

Press the GREEN PHONE button to answer the call.

Press the Accept display button.

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 49.

To make a handsfree call

Dial the number.

Press the HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.

To switch back to using the handset and any time, press the GREEN PHONE button.

Handsfree

Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example, to take notes.

To adjust the handsfree volume whilst in handsfree mode

Press the LOUDSPEAKER button.

Press LEFT/RIGHT to increase or decrease the volume.

Press the SAVE display button to save the new volume setting.

SAVE

USING THE TELEPHONE

Note

You can test the handsfree function by dialling the BT speaking clock on 123.

To end a call

Press the RED PHONE button.

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

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Note

If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.

To switch to handsfree during a call

You can switch to handsfree at any time during a call.

Press the HANDSFREE button. The call is transferred to the loudspeaker.

Press and switch back to private conversation again by pressing the GREEN PHONE button.

To answer a call in handsfree

When the phone rings:

Press the HANDSFREE button.

To switch secrecy on and off

During a call:

Press LEFT. The microphone is switched off. Your caller hears a melody.

Press RETURN to speak to your caller again

USING THE TELEPHONE

Secrecy

During a call, you can switch off your handset’s microphone so your caller cannot hear you. They will hear a melody instead so you can talk to someone else in the room.

Paging and internal calls

You can alert a handset user that they are wanted, or locate a missing handset.

If you have multiple handsets registered to the base you can make internal calls between handsets.

To make an internal call

Press the LEFT/INT button. A list of all the handsets that are registered to the base are listed. You can select any of them.

Your handset is identified by

INT 1 <

INT M

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BT Diverse Helpline – 08457 908 070

USING THE TELEPHONE

Press UP/DOWN to scroll to the handset you want to call and press the GREEN PHONE button.

Press the handset number you want to call on the keypad.

Select Call All to ring all the handsets registered

to the base and press the GREEN PHONE button. Your call will be taken by the first handset user to answer.

Call All

Note

You can also page all handsets by pressing the PAGE button on the base station.

Press UP/DOWN to scroll to the handset you want to call or

Call all handsets

Press the GREEN PHONE button to call. When the other handset answer can tell them you are transferring the call.

Press the RED PHONE button to put the call through.

To transfer an external call between handsets

You can forward an external call to another handset registered to the base.

During an external call:

Press the LEFT/INT button to display a list of handsets. Your caller is put on hold and hears musical tones.

INT M

Note

You can also put the call through without announcing it by immediately pressing the RED PHONE button after dialling the other handset.

To put an external call on hold while you make an internal call

This enables you to ask another handset user a question and then get straight back to your caller.

During a call:

Press the LEFT/INT button to display a list of handsets. Your caller is put on hold and hears musical tones.

Press UP/DOWN to scroll to the handset you want to call.

Press OK to call.

INT M

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USING THE TELEPHONE

Press the handset number you want to call on the keypad to the base and press the GREEN PHONE button.

You can now speak with the other handset user.

To return to your external call:

Press END. You are re-connected.

END

Three-way conversation

While you are talking to an external caller, another handset user can join in.

While you are on an external call:

The other handset user’s screen shows

In use

Press the GREEN PHONE button.

Press the RED PHONE to exit the conversation.

To answer a waiting call during an internal call

If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.

Press the ACCEPT button to end your internal call and take the new call.

Press the REJECT button to reject

Call Waiting

. The Call Waiting tone is switched off and you can carr y on with your call to the other handset user.

Note

To use the Three-way conversation feature, make sure the Listening In setting is switched ON, see opposite.

To switch the Listening In function on/off

Press RIGHT to open the menu.

Press DOWN to scroll to

Base

Settings

Press OK.

Press DOWN to scroll to

Add.

Features

Press OK.

Press DOWN to scroll to

Listening In

Press OK.

Enter the System PIN (original setting

0000

)

REJECT

OKOK

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Press the OK display button.

Enter the telephone number.

Scroll DOWN to

Enter Name

Enter the name.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name TOM:

Press the 8 button,

appears

on the display.

Press the 6 button three times until the display shows O.

Then press the 6 button to display

For the full character map, see page 22.

Press MENU then

Save Entry

is displayed.

Press the OK display button.

To enter their birthday:

Scroll down to

Annivers: Date

Enter the person’s birthday

Press the OK display button.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

To store an entry in the main directory

Press the DIRECTORY button. Display shows

New Entry

Using the main directory and extra directory

You can store a total of up to 200 names and numbers, in the main directory, SMS directory and Extra directory depending on the length of each entry.

You can enter up to 32 digits and up to 16 letters.

The Extra directory – opened by pressing the button on the keypad – gives you extra quick access to your 9 most important and/or frequently used numbers.

You can create a main directory, SMS directory and Extra directory just for your handset. You can also copy each directory to other handsets registered to the same base station, see page 28.

TUV

MNO

Press OK.

Listening In

with a

indicates it is switched on.

Press OK again to switch off, the disappears.

Press RED PHONE to return to the idle display.

SAVE

USING THE TELEPHONE

Note

Please refer to the section ‘Add Birthday Alert’, page 24.

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Note

The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

Press to switch between capitals and lower case.

Press to move the cursor.

Press to delete from right to left.

Press 1 to enter a blank space.



1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th

press press press press press press press press press press press press press press

1 € £$¥

abc2дбавгз

def3ëéèê

ghi4ïíìî

jkl5

mn o 6 ö ñó òô õ

pqr s7ß

tuv8üúùû

wxyz 9 ÿ ´yæøå

a➔A ✱ /( )<=>%

.,?!0+-:¿¡“‘;–

#@\ &§

WXYZ

TUV

PQRS

MNO

JKL

GHI

DEF

ABC

Character map

These are the characters you can use when storing a directory entry.

USING THE TELEPHONE

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