BT DIVERSE 5410 User Manual

User Guide

BT DIVERSE 5410

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the UK.

FOR SMS

TEXT MESSAGING

YOU MUST SUBSCRIBE

TO A CALLER DISPLAY SERVICE

AND YOU MUST NOT WITHHOLD

YOUR TELEPHONE NUMBER.

A QUARTERLY FEE IS PAYABLE.

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Base

Base underside

Contact points

Registration/Page button

Use to register handsets. Use to page a handset.

Power socketTelephone line cord socket

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BT Diverse 5410

BT Diverse Helpline – 08457 908 070

In this guide

At a glance 1 Main menu structure 4

Directory menus 6 Message menus 6

Quick guide to handset settings 7 Quick guide to handset display icons 8 Introduction 9

Unpacking your Diverse 5410 9 For your records 9

Safety information 10 Setting up 11 Using the telephone 15

Control button 15 Display buttons 15 Making and ending calls 16 Handsfree 17 Secrecy 18 Paging and internal calls 18 Using the main directory and extra directory 21 Character map 22 Birthday alert signal 24 Extra directory 25 VIP 26 Copying numbers 27 Redial 29 Voice dialling 31 Announcing the caller 33 Available memory 34

Caller Display and other BT Calling Features 35

Caller Display 35 Calls list 35 SMS Notification 36 SMS (text messaging) 37 Network Mailbox 37 Call Waiting 38 Other BT Calling Features 38

Additional features 41

Voice Mail 41

Handset settings 43

Alarm clock 43 Appointments 44 Shortcut buttons 48

Base station settings 52

Base station PIN 52 Call barring 52

Using additional handsets and bases 56

Registering additional handsets 56 Room monitor 58 Walk and talk 60

Help 62

General information 64

Guarantee 64 BT Accessories and replacement items 64 Technical information 65 Switchboard compatibility 65 Setting pauses 67

Index 69

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Helpline

If you experience any difficulties with your BT Diverse 5410, please call the BT Diverse Helpline on 08457 908 070.

Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.

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BT Diverse Helpline – 08457 908 070

Main Menu

When using your SMS mailbox without a PIN

SMS Write message

Incoming

Outgoing

Settings Service Centres Service Centre 1>

Service Centre 5

SMS Mailboxes Mailbox 1>3

Notify Number

Notify Type Missed Calls On

Off

When using your SMS mailbox with a PIN or using 2-4 mailboxes

SMS Mailbox 1-4 Write message

Incoming

Outgoing

Settings Service Centres Service Centre 1

Service Centre 5

Select Services Withhold No.

All Calls Call Divert All calls

Call no.

On/Off

Call Waiting On

Off

Ringback Off

Add. Features Room Monitor

Walk and Talk

Calender/Clock Set Appoints. 1-5

Alarm Clock

Missed Dates

Date/Time

Audio Settings Handset Volume

Ringer Settings Ext. Calls

Internal Calls

Appointments

Alarm

All

Advisory Tones KeyTones

Confirm

Battery

Ringer Echo

For further information, please refer to your SMS user guide.

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H/Set Settings Auto Answer

Language

Select Base Base 1>

Base 4

Best Base

Screen Picture

(

Please refer to your SMS user guide

)

Reset Handset

Base settings System PIN

Base Reset

Add. Features Dialling Mode Tone

Pulse

Tone-Earth

Recall 80ms

800ms

Repeater Mode

Access Code

Add. Emerg. No.

Listening In

Voice Mail Set Key 1

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Directory and Extra directory menus

When you have Directory entries stored:

Press the or button.

New Entry

is displayed followed by an alphabetical list of all directory entries.

Use to scroll to the entry you want and then press to open the following list of options.

Display Number Edit Entry Delete Entry VIP Entry

(main directory only)

Copy and Edit

(main directory only)

Copy Entry Delete List Copy List Available Memory

Message menus

Press to open your Mailbox, then press to scroll to either

SMS

(text

messages),

Voicemail

(on your Network’s voicemail service) or

Calls list

Press to open the message list for the displayed option.

Use to select the message you want.

Press to select from the following list of options:

SMS Reply

Answer: Yes Reply

Answer: No Use Text Forward Copy to Directory View Content Character Set

Voicemail

Calls List Delete

Answer

Note

If you make a mistake, you can return to the previous menu by pressing the RED PHONE button. If you keep pressing the RED PHONE button you will return to the

idle screen.

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Quick guide

Switch the handset OFF/ON: Hold down. (default is ON)

Switch Keyguard

Hold down.

on/off

Switch handset

Hold down.

ringer off/on

Make a call or or .

Redial a number to scroll through the list to dial.

Copy a displayed

to display Copy to directory add name

number in the redial

display shows Save entry .

list to the directory

Dial from the

to name or number you want to dial .

directory

Dial from Calls list to display Calls List to display the number you want .

Adjust handsfree

Display shows Volume to decrease/increase volume

volume whilst in handsfree mode

Adjust earpiece volume whilst display shows Volume to decrease/increase volume . making a call

Make internal call then to select handset .

Call all handsets to Call All .

Transfer call to

then to select handset . When user answers, press .

another handset

Put caller on hold

then to select handset . When finished press .

while you make

Back is selected, press .

an internal call

Set date and time to display Calender/Clock to display Date/Time

enter date enter time to select 12hr or 24hr Time mode .

INT

OK OK

Save

Menu Save

Save

Page

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Quick guide to handset display icons

Shows the status of the handset battery.

In range signal strength.

Redial, lists up to the last 10 dialled numbers.

Opens the SMS menu.

Flashes to indicated new messages (e.g. Calls or SMS).

Remains on, when you have old messages stored.

For calling other handsets.

Opens the menu.

Scroll through the menu.

Confirms function displayed.

Scroll left and right, when entering numbers or messages.

Deletes numbers/characters (from right to left).

Ringer off.

Keypad locked.

Crescendo tone.

INT

SMS



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Introduction

Unpacking your BT Diverse 5410

For guarantee purposes proof of purchase is required, so please keep your receipt.

Enter your system PIN code here:

For more information on your system PIN, see page 52.

For your records

Date of purchase:

Place of purchase:

Note

If you experience any difficulties with your BT Diverse 5410, please call the BT Diverse Helpline on

08457 908 070.

INTRODUCTION

If anything is missing, please contact your place of purchase immediately.

One BT Diverse 5410 base station

One BT Diverse 5400 handset

One power supply for the base station

One telephone line cord

Two AAA rechargeable batteries

One belt clip

Battery compartment cover

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BT Diverse 5410

INT M

ABC

GHI

JKL

PQRS

TUV

DEF

MNO

WXYZ

BT Diverse Helpline – 08457 908 070

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is C39280 -Z4- C478.

For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Batteries and accessories are available from www.withandwithoutwires.com or call 0870 240 5522.

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INFORMATION

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1 Connect the base station

Plug the power supply cable into the power socket on the underside of your base.

Plan the location

Situate your product close enough to the telephone and mains power sockets so that the cables will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

Setting up

WARNING

Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.

2 Plug the power supply

unit into the wall socket

SETTING UP

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WARNING

Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Batteries and accessories are available from

www.withandwithoutwires.com or call 0870 240 5522.

3 Registering and charging

the handset

The display is protected by a plastic film. Remove the protective plastic film from the display.

SMS

To register the handset

To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: 1). Successful registration is signalled by a confirmation tone.

When the handset is registered the display will show:

Insert the batteries

Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

SETTING UP

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Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Battery performance

Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from

www.withandwithoutwires.com

or call 0870 240 5522.

If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From

then on the display will be correct.

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3. If the product has still not registered, please see “Registering manually” on page 57.

All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5410.

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.

SETTING UP

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4 Connect the telephone

line cord to the base and plug into the wall socket

Ensure that each end of the line cord is fitted into the correct socket.

Fit the belt clip onto the back of the handset.

Your BT Diverse 5410 is now

ready for use.

Slot

Setting the date and time

Press the RIGHT options button.

Press the DOWN navigation button until the display shows

Calender/Clock

Press the OK options button.

Press DOWN until display shows

Date/Time

Press the OK options button.

Enter the day/month/year, e.g.

05 10 03

for 5th October

2003.

Press DOWN to scroll to

Time

Enter the time – hours/ minutes. E.g.

0925

for 9.25am.

Press DOWN to scroll to

Time Mode

Press LEFT/RIGHT to select

12hr

24hr clock

Press SAVE to confirm. Display shows

Entry Saved

Press RED PHONE to return to the idle display.

SAVE

Note

If you subscribe to a Caller Display service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually. See opposite.

SETTING UP

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Using the telephone

Control button

The control button lets you open menus and gives you shortcuts to different functions such as Voice Dialling.

Control button functions

In idle mode In lists and menus When adding entries

Voice dialling Scroll up Move cursor one (press and hold) line up

Open directory Scroll down Move cursor one

line down

Open main menu Confirm selection Move cursor to

the right

Open handset list Scroll back one level Move cursor to

in the menu the left

Display buttons

These are the two buttons directly underneath the display. The functions vary according to how you are using the phone.

Display button functions

The display shows the current function is shown directly above each button.

Icon Function

Lets you access the last 10 numbers dialled.

Confirms menu function or entry.

SMS

Opens SMS text menu

Deletes characters from right to left

Takes you one menu level back.

USING THE TELEPHONE

Display buttons

Control button

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INT M

➤

BT Diverse Helpline – 08457 908 070

To make an external call

Ensure the handset is switched on.

Press the GREEN PHONE button. You hear the dial tone.

Dial the number.

Preparatory dialling

Dial the number first.

If you make a mistake, press the



C display button to

remove any incorrect digits.

Press the GREEN PHONE button to dial the number.

Making and ending calls

Note

To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.

To switch the handset power on and off

Press and hold the RED PHONE button to switch the

handset off.

Press and hold the RED PHONE button to switch the handset on again.

USING THE TELEPHONE



For example,

To adjust the handsfree loudspeaker volume

Press RIGHT to open the main menu.

Press DOWN to scroll to

Audio Settings

Press RIGHT or the OK display button.

Confirm Handset Volume by pressing RIGHT or the OK display button.

Press LEFT/RIGHT to adjust the volume.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

Alternatively:

Press the HANDSFREE button twice.

Press LEFT/RIGHT to adjust the volume.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

SAVE

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To receive an external call

Press the GREEN PHONE button to answer the call.

Press the Accept display button.

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 49.

To make a handsfree call

Dial the number.

Press the HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.

To switch back to using the handset and any time, press the GREEN PHONE button.

Handsfree

Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example, to take notes.

To adjust the handsfree volume whilst in handsfree mode

Press the LOUDSPEAKER button.

Press LEFT/RIGHT to increase or decrease the volume.

Press the SAVE display button to save the new volume setting.

SAVE

USING THE TELEPHONE

Note

You can test the handsfree function by dialling the BT speaking clock on 123.

To end a call

Press the RED PHONE button.

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

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Note

If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.

To switch to handsfree during a call

You can switch to handsfree at any time during a call.

Press the HANDSFREE button. The call is transferred to the loudspeaker.

Press and switch back to private conversation again by pressing the GREEN PHONE button.

To answer a call in handsfree

When the phone rings:

Press the HANDSFREE button.

To switch secrecy on and off

During a call:

Press LEFT. The microphone is switched off. Your caller hears a melody.

Press RETURN to speak to your caller again

USING THE TELEPHONE

Secrecy

During a call, you can switch off your handset’s microphone so your caller cannot hear you. They will hear a melody instead so you can talk to someone else in the room.

Paging and internal calls

You can alert a handset user that they are wanted, or locate a missing handset.

If you have multiple handsets registered to the base you can make internal calls between handsets.

To make an internal call

Press the LEFT/INT button. A list of all the handsets that are registered to the base are listed. You can select any of them.

Your handset is identified by

INT 1 <

INT M

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BT Diverse Helpline – 08457 908 070

USING THE TELEPHONE

Press UP/DOWN to scroll to the handset you want to call and press the GREEN PHONE button.

Press the handset number you want to call on the keypad.

Select Call All to ring all the handsets registered

to the base and press the GREEN PHONE button. Your call will be taken by the first handset user to answer.

Call All

Note

You can also page all handsets by pressing the PAGE button on the base station.

Press UP/DOWN to scroll to the handset you want to call or

Call all handsets

Press the GREEN PHONE button to call. When the other handset answer can tell them you are transferring the call.

Press the RED PHONE button to put the call through.

To transfer an external call between handsets

You can forward an external call to another handset registered to the base.

During an external call:

Press the LEFT/INT button to display a list of handsets. Your caller is put on hold and hears musical tones.

INT M

Note

You can also put the call through without announcing it by immediately pressing the RED PHONE button after dialling the other handset.

To put an external call on hold while you make an internal call

This enables you to ask another handset user a question and then get straight back to your caller.

During a call:

Press the LEFT/INT button to display a list of handsets. Your caller is put on hold and hears musical tones.

Press UP/DOWN to scroll to the handset you want to call.

Press OK to call.

INT M

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USING THE TELEPHONE

Press the handset number you want to call on the keypad to the base and press the GREEN PHONE button.

You can now speak with the other handset user.

To return to your external call:

Press END. You are re-connected.

END

Three-way conversation

While you are talking to an external caller, another handset user can join in.

While you are on an external call:

The other handset user’s screen shows

In use

Press the GREEN PHONE button.

Press the RED PHONE to exit the conversation.

To answer a waiting call during an internal call

If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.

Press the ACCEPT button to end your internal call and take the new call.

Press the REJECT button to reject

Call Waiting

. The Call Waiting tone is switched off and you can carr y on with your call to the other handset user.

Note

To use the Three-way conversation feature, make sure the Listening In setting is switched ON, see opposite.

To switch the Listening In function on/off

Press RIGHT to open the menu.

Press DOWN to scroll to

Base

Settings

Press OK.

Press DOWN to scroll to

Add.

Features

Press OK.

Press DOWN to scroll to

Listening In

Press OK.

Enter the System PIN (original setting

0000

)

REJECT

OKOK

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Press the OK display button.

Enter the telephone number.

Scroll DOWN to

Enter Name

Enter the name.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name TOM:

Press the 8 button,

appears

on the display.

Press the 6 button three times until the display shows O.

Then press the 6 button to display

For the full character map, see page 22.

Press MENU then

Save Entry

is displayed.

Press the OK display button.

To enter their birthday:

Scroll down to

Annivers: Date

Enter the person’s birthday

Press the OK display button.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

To store an entry in the main directory

Press the DIRECTORY button. Display shows

New Entry

Using the main directory and extra directory

You can store a total of up to 200 names and numbers, in the main directory, SMS directory and Extra directory depending on the length of each entry.

You can enter up to 32 digits and up to 16 letters.

The Extra directory – opened by pressing the button on the keypad – gives you extra quick access to your 9 most important and/or frequently used numbers.

You can create a main directory, SMS directory and Extra directory just for your handset. You can also copy each directory to other handsets registered to the same base station, see page 28.

TUV

MNO

Press OK.

Listening In

with a

indicates it is switched on.

Press OK again to switch off, the disappears.

Press RED PHONE to return to the idle display.

SAVE

USING THE TELEPHONE

Note

Please refer to the section ‘Add Birthday Alert’, page 24.

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Note

The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

Press to switch between capitals and lower case.

Press to move the cursor.

Press to delete from right to left.

Press 1 to enter a blank space.



1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th

press press press press press press press press press press press press press press

1 € £$¥

abc2дбавгз

def3ëéèê

ghi4ïíìî

jkl5

mn o 6 ö ñó òô õ

pqr s7ß

tuv8üúùû

wxyz 9 ÿ ´yæøå

a➔A ✱ /( )<=>%

.,?!0+-:¿¡“‘;–

#@\ &§

WXYZ

TUV

PQRS

MNO

JKL

GHI

DEF

ABC

Character map

These are the characters you can use when storing a directory entry.

USING THE TELEPHONE

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To dial a name and number in the main directory

Press DIRECTORY to open the list.

Scroll DOWN to the entr y you want

Enter the first letter of the name you want, e.g. for Emma, press 3 twice to search for names beginning with E

Press the GREEN PHONE button. The number is dialled.

To view entries in the main directory

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press VIEW to see the entr y details.

Press RED PHONE to return to the idle display.

To edit entries in the main directory

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press the VIEW display button to see the entry details.

Press the EDIT display button.

Edit the number, if necessary using the LEFT/RIGHT and DELETE buttons.

Scroll DOWN to edit the name.

If the name is correct, press the MENU display button.

Save Entry

is displayed

Press OK to confirm.

If you wish to edit the name, enter a new name now using the LEFT/RIGHT and DELETE buttons.

If the name is correct, press the MENU display button.

Save Entry

is displayed

Press OK to confirm.

VIEW

EDIT



USING THE TELEPHONE

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To add a birthday alert to an entry

You can save birthdays in the directory along with a reminder alarm to help you remember them. When the birthday date and time you have set arrives, the handset will automatically alert you.

Press the DIRECTORY button.

Scroll UP or DOWN to scroll to the entry name you want.

Press VIEW to see the entr y details.

Press EDIT

Scroll DOWN to

Annivers:

Press RIGHT to open the Anniversary section.

Enter the date and time you want for the alarm call.

Then select whether you want to be reminded by a Visual or Ringer alert.

Press the OK display button.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

To delete an entry from the main directory

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press RIGHT.

Press DOWN to scroll to

Delete Entry

Press the OK display button. Display shows

Entry has been

deleted

You can either delete another entry, or

Press RED PHONE to return to the idle display.

VIEW

EDIT

SAVE

Birthday alert signal

A birthday alarm is signalled by showing the directory entry and icon. If you have set a ringer alert, the melody selected is played.

To stop a birthday alert

When the alert rings or the visual alert is displayed

Press the OFF display button.

Press SMS to send a text message to the person.

OFF

SMS

USING THE TELEPHONE

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To delete the entire main directory

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press RIGHT.

Press DOWN to scroll to

Delete List

Press the OK display button. Display asks

Delete all

entries?

Press YES to confirm or NO to exit.

Scroll DOWN to Enter Key.

Press LEFT/RIGHT to select a button number,

or 2-9under

which to store the entry.

Press SAVE to confirm.

Add another entry or press RED PHONE to return to the idle display.

Extra directory

This is an additional directory where you can store up to 10 of your most important and/or frequently dialled names and numbers.

SAVE

To store an entry in the Extra directory

Press the EXTRA DIR button. Display shows

New Entry

Press the OK display button.

Enter the telephone number.

Scroll DOWN to Enter Name.

Enter the name.

To dial from the Extra directory

Press and hold the single number assigned to the Extra directory entry you want. The phone number is displayed.

Press the GREEN PHONE button. The number is dialled.

Press the EXTRA DIRECTORY button to open the list.

Scroll DOWN to the entr y you want

Press the GREEN PHONE button. The number is dialled.

YES

USING THE TELEPHONE

Note

To view/edit or delete entries from the Extra directory, press the button and then follow instructions on pages 23 and 24.

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USING THE TELEPHONE

To delete the entire Extra directory

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press RIGHT.

Press DOWN to scroll to

Delete List

Press the OK display button. Display asks

Delete all

entries?

Press YES to confirm or NO to exit.

YES

Note

This Extra directory does not “name and number match” when used with Caller Display.

VIP

To mark a directory/Extra directory entry as a VIP.

You can select particularly important entries as VIPs. You can then assign a different ringer melody to the entry so you can tell who's calling by the ring.

After the phone starts ringing, your Diverse 5410 recognises the caller's number and changes the ring to the VIP melody you have selected.

To mark a directory/Extra directory entry as a VIP

Press the DIRECTORY button.

Press UP or DOWN to scroll to the entry name you want.

Press RIGHT.

Press DOWN to scroll to

VIP Entry

Press RIGHT to open the VIP options list.

Press RIGHT to switch VIP ON.

Press DOWN. The current melody is played.

Press LEFT/RIGHT to scroll through and hear the 10 melody options.

Press SAVE to select the melody option you want.

Press RED PHONE to return to the idle display.

Note

You must have Caller Display working in order for this feature to work.

SAVE

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USING THE TELEPHONE

To copy numbers to the directory from the Redial and Calls list

When the Redial or Calls list telephone number is displayed:

Press RIGHT to open the

Options list

Scroll DOWN to

Copy to

directory

Press OK.

Scroll DOWN to

Name

Use the keypad to enter the name.

Press MENU to open the menu. Display shows

Save entry

Press OK to confirm.

Press RED PHONE to return to the idle display.

To copy a directory entry or the whole directory list to another handset

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press RIGHT to open the Options list.

Scroll DOWN and select either:

Copy Entry

– to copy an

individual entry.

Copy List

– to copy the whole

directory list.

Press OK.

Scroll DOWN to the handset you want to copy to e.g.

INT 2

Press OK to confirm.

Press RED PHONE to return to the idle display.

Note

You will only be able to copy directory entries if you are using the Diverse 5300 or 5400 handset.

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USING THE TELEPHONE

To copy and change a directory entry

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press RIGHT to open the Options list.

Scroll DOWN to

Copy and Edit

Press the OK display button.

Edit the number, if necessary.

Scroll DOWN to

Name

Edit the name, if necessary

Scroll DOWN to

Date

Edit birthday details if required.

Press the SAVE display button.

Press RED PHONE to return to the idle display.

SAVE

Note

VIP settings or voice commands cannot be copied.

Redial

Your handset automatically saves the last 10 telephone numbers dialled into a redial list.

To dial a number in the redial list

Press the REDIAL display button. The last number dialled will be displayed.

Press DOWN to scroll through the redial list.

Press the GREEN PHONE button to dial the number.

To edit a number in the redial list

Press the REDIAL display button. The last number dialled will be displayed.

Press DOWN to scroll to the number you want.

Press RIGHT to open the menu.

Press DOWN to highlight

Display Number

Press OK.

Use LEFT/RIGHT button to move the cursor and make the changes you want.

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To delete a number in the redial list

Press the REDIAL display button. The last number dialled will be displayed.

Press DOWN to scroll to the number you want.

Press RIGHT to open the menu.

Press DOWN to highlight

Delete Entry

Press the OK display button.

Display shows

Entry has been

deleted

Press the RED PHONE button to return to the idle display.

To copy a number into the directory

See ‘Copying numbers’, page 28.

USING THE TELEPHONE

Press the REDIAL button.

Scroll DOWN to the number you want to redial

Press MENU.

Automatic Redial

is displayed.

Press OK to confirm.

The display will show e.g.

Automatic Redial 0208 123 4567

Press the RED PHONE button to return to the idle display and cancel the automatic redial.

Automatic redial

Your BT Diverse 5410 can automatically redial a number for you every 20 seconds until the called number rings. If the called person does not answer, the call will be terminated after approx. 30 seconds. Your BT Diverse 5410 will attempt to redial up to 10 times.

Note

Automatic redial will be cancelled if you make a call to another telephone.

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Voice dialling

You can make calls by speaking the name of the person you want into your handset.

Up to four different users can record names for voice dialling.

A total of 29 names can be recorded for voice dialling.

Remember that your Diverse 5410 will only respond to voice that has made the original recording.

Changing a Voice dialling name

If you want to change the voice dialling name for any entry, you must first delete the existing recording and then rerecord a new name.

To record a name for Voice dialling

Once you have created a directory entry, you can add a recording for Voice dialling.

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press VOICE. The User list is displayed.

Press UP/DOWN to select the User 1-4 identity you want, e.g.

User 1

Press OK.

Press RECORD and follow the simple on-screen prompts to record the person's name.

Press RED PHONE to return to the idle display.

To call a number using Voice dialling

Press and hold the UP button. Display shows

Please Speak

Now

Speak the name of the person you want in the same manner as your recording.

You hear the name repeated and the number is displayed and dialled.

If the name is not recognised, the display shows

Voice Not

Recognised

. Repeat Voice

dialling.

Press RETURN to go back to the start of voice recording.

VOICE

RECORD

Note

If your recording sounds too similar to another recording, a message tells you.

USING THE TELEPHONE

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BT Diverse Helpline – 08457 908 070

To assign or change a user name

Instead of having to remember which user you are – User 1-4 – you can set your own name for Voice dialling.

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press VOICE.

If necessary scroll DOWN to select the User you want.

Press EDIT.

Press DELETE to delete the current User name.

Enter the User name you want, e.g. your name.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

VOICE

EDIT

SAVE



To play your Voice dialling recording

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press VOICE.

Press DOWN to scroll to the User you want.

Press OK. The first Voice dialling name in the User list is displayed.

Press DOWN to scroll to the entry you want.

Press PLAY to hear the recording.

Either scroll to more names in the list.

Press RED PHONE to return to the idle display.

VOICE

PLAY

USING THE TELEPHONE

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To delete a Voice dialling name

Press DIRECTORY to open the directory.

Scroll DOWN to the entr y you want.

Press VOICE.

If necessary, press DOWN to scroll to the user you want.

Press RIGHT. Voice dialling entries have a displayed.

Press RIGHT to open the Menu.

Scroll down to

Delete Name

Press OK. Display shows

Voice Prompt Deleted

To switch the caller announcement on/off

Press RIGHT to open the menu.

Scroll DOWN to

Audio

Settings

Press OK.

Scroll DOWN to

Ringer

Settings

Press OK. Display shows

Ext. Calls

Press OK.

Scroll DOWN to highlight

Announce On/Off

Press RIGHT to switch between

and

Off

Press SAVE to confirm the setting displayed.

Press RED PHONE to return to the idle display.

Announcing the caller

If you have recorded a Voice dialling name with a directory entry, when that number calls, your Diverse 5410 will announce the name you have recorded.

For the announcement to work, the number must be received by your network’s Caller Display service.

SAVE

USING THE TELEPHONE

VOICE

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Available memory

The memory is shared by the main and Extra directories. The total memory available is displayed.

To access available memory

Press DIRECTORY to open the directory.

Scroll DOWN to any entr y.

Press RIGHT to open the Options list.

Scroll DOWN to

Available

memory

Press RIGHT. The number of entries available is shown.

Press RED PHONE to return to the idle display.

USING THE TELEPHONE

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BT CALLING FEATURES

Caller Display and other BT Calling Features

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Calling Features call BT free on 0800 800 150.

Note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the Network.

Note

If you have a new call in your Calls list, the icon will flash on the handset display.

If you subscribe to a Caller Display service you can see who is calling on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be display instead.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

WITHHELD

If you call from another handset, the display shows either the handset number and INT or the name assigned to that handset.

Calls list

The Calls list contains details of up to 30 callers.

You can set whether the Calls list contains details of only calls you have missed (this is the default setting) or all received calls.

You can display, scroll through and dial numbers in the list and copy them to the directory.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

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BT CALLING FEATURES

The Calls list screen

Type of Calls list:

Missed Calls

All Calls

• Most recent call is displayed first.

• Number of calls.

• Phone number of caller.

• Date and time of call.

Press to delete the call from the list.

Press ANSWER to call the number displayed.

The call is new.

The call details have been viewed.

The button lets you open:

• Calls list.

• Network Mailbox.

• Text messages (SMS).

ANSWER

DELETE

NEW CALL

OLD CALL

To set Calls list to contain all calls received or missed calls

The default setting is to display missed calls only.

Press the ENVELOPE button.

Press the DOWN button to scroll to Calls List.

Press OK. The most recent call is displayed.

Press RIGHT to open the menu.

Press the DOWN button to scroll to

Calls Settings

Press OK. The current setting

Missed Calls

All Calls

ticked.

To select the option you want:

Press OK to confirm.

Press RED PHONE to return to the idle display.

SMS Notification

You can arrange for your BT Diverse 5410 SMS phone to automatically send an SMS notification to your mobile, or other SMS device, when it receives a new call or a new answering machine message. This is particularly useful if you are expecting an important call and you have to go out.

Please refer to page 16 of your SMS user guide.

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BT CALLING FEATURES

Note

To exit the Calls list at any time, press the RED PHONE button until you reach the idle display.

Note

To copy a Calls list number to the directory or Extra directory see ‘Copying numbers’, page 28.

Press OK. Details of the most recent incoming call are displayed.

Press RIGHT to open the menu.

Press DOWN to scroll to

Delete Calls List

Press OK to confirm.

Press RED PHONE to return to the idle display.

To delete the entire Calls list

Press the ENVELOPE button.

Scroll DOWN to

Calls List

SMS

SMS (text messaging)

For instructions on using the SMS functionality, please refer to the separate ‘Using SMS user guide’.

Network Mailbox

By pressing the button you can also access your network mailbox facility whether it is behind a switchboard or via 1571.

For instructions on setting up and operating this function, please refer to page 41, “To set one-touch access to your messages”.

To view, call or delete numbers in the Calls list

Press the ENVELOPE button.

Scroll DOWN to

Calls List

SMS

Press OK. Details of the most recent incoming call are displayed.

Press DELETE to clear the entry and see the next one.

Press ANSWER to dial the number displayed.

Press UP/DOWN to scroll through the list.

ANSWER

DELETE

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BT CALLING FEATURES

Other BT Calling Features

Your Diverse 5410 handset helps you use your Network's special services. For full details ask your Network provider.

Options before you make a call

Before you make a call you can:

• Withhold your number from being sent for one call.

• Switch Call Waiting on/off.

• Switch off Ring Back.

• Divert all calls to another number. (This is a subscription service.)

To withhold your number from being sent

Your number appears on the display of the person you call. You can withhold it from the next call.

Enter 141 before dialling the number you are calling.

Press the RIGHT button to open the menu.

Press the DOWN button to scroll to

Select Services

Press OK.

Withhold number

highlighted.

Press OK.

Enter the telephone number you want to call.

GHI

To accept a waiting call

During a call when you hear the Call Waiting beeps:

The number (or name if stored in the directory) of the second caller will flash on the display.

Press the MENU display button.

Display shows

Accept Call

Waiting

Press OK.

Press the UP/DOWN buttons to switch between callers.

Call Waiting

If you subscribe to a Call Waiting service, when you are on a call and another person tries to call you, the second caller's number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

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BT CALLING FEATURES

Ring Back Off

If you make a call and the number is engaged you can set your phone to ring you back once the number is free by pressing 5. If you want to cancel this request, i.e. if you have to go out before the call rings back.

Press the MENU button to open the menu.

Press the DOWN button to scroll to

Select Services

Press OK.

Press the DOWN button to scroll to

Ringback Off

Press OK.

To set Call Divert

You can divert all incoming calls to another number where you can be reached.

You can divert:

•

All calls

– calls are put straight through to the number you have set.

JKL

Note

Call Divert is a subscription service with your Network provider. You may be charged a fee.

Press GREEN PHONE. The number is dialled and your number is withheld from this call.

To switch Call Waiting on/off

The default setting is on.

Press the RIGHT button to open the menu.

Press the DOWN button to scroll to

Select Services

Press OK.

Press the DOWN button to scroll to

All Calls

Press OK.

Press the DOWN button to scroll to

Call Waiting

Press OK.

Press LEFT/RIGHT to select between

and

Off

Press RED PHONE to return to the idle display.

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•

No answer

– calls are forwarded if your phone is not answered.

•

When busy

– calls are forwarded if your phone is engaged.

Press the RIGHT button to open the menu.

Press the DOWN button to scroll to

Select Services

Press OK.

Press the DOWN button to scroll to

All Calls

Press OK.

Press the DOWN button to scroll to

Call Divert

Press OK.

Press LEFT/RIGHT to select

All calls, No answer

When busy

Scroll DOWN to

Call no

Press RIGHT. Display shows

Phone Number:

Enter the telephone number to which you want calls diverted.

Press the MENU button.

Press OK to save the entr y.

Scroll DOWN to

Status

Press RIGHT to select

Off

Press RED PHONE to return to the idle display.

BT CALLING FEATURES

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To set or change one-touch access to your messages

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Voice Mail

Press OK. Display shows

Set Key 1

Press OK. Display highlights

Network Mailb

Press OK. Display shows

Enter mailbox number

Enter the telephone number of your messaging service. For example, 1571 to access ‘BT Answer’ voice mail service.

Press the MENU button.

Press OK. Display shows

Entry Saved

Press RED PHONE to return to the idle display.

Voice Mail

If you have Call Minder or a Network Messaging service on your telephone line, you can set the 1 button to access your messages.

Additional features

To set up quick access to your Voice Mail service when connected to a switchboard e.g. Meridian Mail

Follow the steps given above, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:

Enter the access number for your messaging service e.g. 7000.

Press and hold the RECALL button until

is displayed to enter a pause in the dialling sequence.

Enter your extension number followed by a

, e.g. 1234#.

Press and hold the RECALL button until

is displayed to enter another pause in the dialling sequence.

Enter your pin followed by a

, e.g. 0000#.

The entire number should look like this:

7000P1234#P000000#

ADDITIONAL FEATURES

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Press and hold down the 1 button.

When set up it will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now followed by a #.

You will be taken into your messages.

Press RED PHONE to return to the idle display.

Note

If you store your security PIN as part of a quick access number, anyone with access to the handset will be able to retrieve your messages.

To call your Network Voice mailbox

Press OK.

Press RED PHONE to return to the idle display.

ADDITIONAL FEATURES

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Handset settings

You can choose a range of settings to suit your personal preferences.

To set the date and time

If you have subscribed to a Caller Display service your BT Diverse 5410 will automatically set the correct date and time when you receive your first call. You can also set the date and time manually.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK.

Press DOWN to scroll to

Date/Time

Press OK.

Enter the date – day, month, year.

Scroll DOWN to

Time

and enter

the time – hours, minutes.

Scroll DOWN to

Time Mode

Press LEFT/RIGHT to switch between the 12 and 24 hour clock.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

SAVE

Alarm clock

Providing the date and time has been set, your BT Diverse 5410 provides alarm clock functions.

To use the alarm clock

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK.

Press DOWN to scroll to

Alarm Clock

Press OK.

Press LEFT/RIGHT to switch the alarm clock function On.

Scroll DOWN to

Time

Enter the time at which you want the alarm to go off, e.g. 0730 for 7.30am.

If your handset is set to 12 hour mode, press the AM/PM display button to switch between

and

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

AM/PM

SAVE

HANDSET SETTINGS

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To switch the alarm off

When the alarm goes off, it will ring for 30 seconds.

Press the SILENCE display button to switch the alarm off.

SILENCE

Note

The alarm clock will ring only if the handset is in idle mode. It will not ring if the handset is being used as a room monitor or while a call is being made.

To set a different ringer melody and volume for the alarm clock, see page 46.

To prevent the alarm from ringing

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK.

Press DOWN to scroll to

Alarm Clock

Press OK.

Press LEFT/RIGHT to switch the alarm clock function

Off

Display shows

Save

. Press the

OK button.

Press RED PHONE to return to the idle display.

Appointments

You can use your handset to remind you of up to 5 appointments.

To set an appointment reminder call

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK. Display shows

Set Appoints

Press OK. Display highlights

Appointment 1

If required, scroll DOWN to another appointment setting

1-5

Press OK.

Press LEFT/RIGHT to switch the appointment

Scroll DOWN to

Date

Enter the date of the appointment – day, month, e.g. 2005 for 20th May.

Scroll DOWN to

Time

Enter the time of the appointment – hours, minutes, e.g. 1530 for 3.30pm

Scroll DOWN to

Notes

Press the EDIT display button.

EDIT

HANDSET SETTINGS

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Enter the name or place, up to 16 characters.

Press OK.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

SAVE

Note

If you do not enter a name, the display will show Appointment when you receive the reminder call.

You can set a different ringer melody and volume for appointment reminder calls, see page 47.

Appointment details will only be displayed when the handset is in idle mode. It will not be shown if the handset is being used as a room monitor or while a call is being made.

If required, scroll DOWN to another appointment setting

1-5

Press OK.

Press LEFT/RIGHT to switch the appointment

Off

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

SAVE

To cancel an appointment reminder call

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK. Display shows

Set Appoints

Press OK. Display highlights

Appointment 1

To receive the appointment alarm

When the alarm goes off, it will ring for 30 seconds.

Press the SILENCE display button. The Appointment is then deleted from the list.

SILENCE

To view and delete missed appointments and birthday reminders

If you miss an appointment or birthday reminder, it will be saved in a list. You can view and delete entries in this list.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Calender/Clock

Press OK.

Scroll DOWN to

Missed Dates

HANDSET SETTINGS

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Note

If there is a new appointment in the list, the display shows

APPOINT

. You can press this display button to open the list of appointments and birthdays. Once you have viewed the list, the

APPOINTS

display will disappear from the screen.

Emergency numbers cannot be dialled while the keypad guard is switched on.

Press and hold the

/KEY

button to use the keypad again.

Press OK.

Scroll DOWN through the list. A missed appointment has a

symbol. A missed birthday

has a symbol.

Press DELETE to delete the entry.

Press RED PHONE to return to the idle display.

DELETE

IMPORTANT

An incoming call automatically switches the keypad on again. Once the call is ended, the keypad reverts to off.

To switch keypad guard on/off

You can turn the handset buttons off so that you do not accidentally dial a number when carr ying the handset around.

Press and hold the right hand side of the

/KEY button.

Display shows and the keypad is locked.

To change the handsfree/ earpiece volume

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Audio Settings

Press OK. Display highlights

H/set Volume

Press OK. You hear the current handsfree speaker volume.

Press LEFT/RIGHT to adjust the volume.

Scroll DOWN to .

Press LEFT/RIGHT to adjust the earpiece volume.

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

SAVE

HANDSET SETTINGS

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To change the ringer melody and volume

You can choose from:

• 5 ringer volumes (original setting =

• Crescendo ring (increasing volume).

• 10 ringer melodies.

You can also set time controls where your handset will ring more e.g. during the night.

You can choose different settings for:

• External calls.

• Internal calls.

• Appointment reminders (to set an appointment reminder, see page 44).

• Alarm calls (to set an alarm call, see page 43).

• All calls.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Audio Settings

Press OK.

Press DOWN to scroll to

Ringer Settings

Press OK. Display highlights

Ext. calls

If you wish, you can scroll down to select individual ringer and volume settings for Internal calls, Appointment reminder calls, Alarm calls or for All calls.

Set melody and volume:

Press OK, the current volume and melody is displayed.

Press LEFT/RIGHT to select the volume you want.

Scroll DOWN to the melody setting.

Press LEFT/RIGHT to select the melody you want.

Scroll DOWN to

Announce

. If you have recorded names for Voice dialling, your Diverse 5410 will announce those names when you are called.

Press LEFT/RIGHT to switch between

and

Off

Set the time control, if required (this is only available under the Ext. Calls menu).

Press the TIME C display button to see the time control screen.

TIME C

HANDSET SETTINGS

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Press LEFT/RIGHT to switch between Onand

Off

Scroll DOWN to

From

Enter the start time e.g. 2330 for 11.30pm.

Scroll DOWN to

Until

Enter the end time e.g. 0730 for 7.30am.

Scroll DOWN to .

Press LEFT/RIGHT to set the volume.

Press SAVE to confirm the time control.

Press SAVE to confirm the full setting.

Press RED PHONE to return to the idle display.

SAVE

Shortcut buttons

To switch all ringer tones off

If you want to switch the handset ringer off quickly you can also press and hold the ✱/BELL button. The display shows

All ringer tones off

, then reverts to the idle screen with the icon displayed.

To switch the current ring off

When the phone rings, press the SILENCE display button.

If you have switched the ringer off, you can set an ‘Attention’ beep to let you know when you have a call.

When the ringer is switched off:

Press and hold the ✱/BELL button for 3 seconds. Display shows

BEEP ON

. Incoming calls will now be signalled by a short beep.

Press and hold the ✱/BELL button again to switch the ringer back on.

To turn the handset ringer back on, press and hold the ✱/BELL. The display shows

All

ringer tones on

, then the idle

screen without the symbol.

SILENCE

HANDSET SETTINGS

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To switch the first ringer tone off

The first ringer tone of an incoming SMS text message is automatically switched Off. You can change this to On.

However, if the first ringer tone is switched on, and you answer an SMS call on the first ringer tone, the SMS text message will be lost as your phone will not have had the time to receive it all.

Press the RIGHT button to open the menu.

Enter the code 8919.

Press 0 to hear the first ringer tone.

Press 1 to switch the first ringer tone off.

Press OK to confirm.

Press OK.

Press DOWN to scroll to

Ringer Echo

Press OK to switch

Off

Press RED PHONE to return to the idle display.

To adjust the ringer quality

In some situations the quality of certain melodies may not be as good as normal. You can increase the quality of melodies 4-10.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Audio Settings

To change the display language

Press the RIGHT button to open the menu.

Press DOWN to scroll to

H/set Settings

Press OK.

Press DOWN to scroll to

Language

Press OK. The current language is marked by a .

Press UP/DOWN to scroll through the languages.

Press OK to select the language you want.

Press RED PHONE to return to the idle display.

Note

If you accidentally select the wrong language:

Press , then to choose the right language OK .

ABC

PQRS

HANDSET SETTINGS

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To switch auto talk on or off

When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

H/set Settings

Press OK. Display highlights

Auto Answer

. A means

auto answer is switched On.

Press OK to select either

Off

Press RED PHONE to return to the idle display.

To switch off your handset’s beeps and tones

You can switch off and on:

• Key beeps when you press

each button on your handset

• Confirmation beeps when you

have finished making a setting or action on your handset.

• Battery Low warning beep.

You can also set this to sound only during a call.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Audio Settings

Press OK.

Press DOWN to scroll to

Advisory Tones

Press OK.

Press LEFT/RIGHT to switch Key Tones Onor

Off

Scroll DOWN to Confirm.

Press LEFT/RIGHT to switch confirmation tones

Off

Scroll DOWN to

Battery

Press LEFT/RIGHT to switch the battery tones

On, Off

In Call

Press SAVE to confirm.

Press RED PHONE to return to the idle display.

SAVE

HANDSET SETTINGS

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To reset a handset

You can restore a handset to its factory settings.

The handset’s registration, the main Directory, Extra directory, SMS directory and the Calls list are not affected.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

H/set Settings

Press OK. Display shows

Auto Answer

Scroll DOWN to

Reset Handset

Press OK.

Press YES to confirm or NO to exit.

Press RED PHONE to return to the idle display.

The settings after a reset will be:

Base station

selection Best base Handset volume 1 Handsfree volume 3 Ringer volume 5 Time control for ringer volume Off Ringer melody 1 Name announcement Off Auto talk On Handset beeps and

tones On Display language English Character map English Alarm clock/

appointment Off Appointment name Deleted Redial list Empty Room monitor Off Room monitor

sensitivity High

Note

To cancel the reset at any time, press RED PHONE button.

YES

HANDSET SETTINGS

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Base station settings

To change the System PIN

Your Diverse 5410 is supplied with

0000

as the system PIN but you may want to change this to prevent unauthorised use of the handset(s).

If you change your PIN, keep a record of the new number by writing it in the space provided on page 9.

Press the RIGHT button to open the menu.

Press the DOWN button to scroll to

Base Settings

Press OK.

Press the DOWN button to scroll to

System PIN

Press OK.

Enter the current PIN.

Press OK.

Enter the new PIN. This is shown by

****

Press the DOWN button to scroll to

Re-enter PIN

Press OK. Display shows

Entry saved

To set call barring

You can restrict a handset from making external calls. Choose from these settings:

Call Barring Off: handset can be used without restrictions.

External Calls: handset can receive external calls and make internal calls.

Internal Only: handset can only be used for internal calls.

Press LEFT to open the handset menu.

Scroll DOWN to the handset you want.

Press RIGHT to open the menu.

Scroll DOWN to

H/Set Call Barring

Press OK.

Press RED PHONE to return to the idle display.

Call barring

BASE SETTINGS

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Enter the system PIN (original setting

0000

Press OK. The Call Barring options are displayed.

Scroll UP or DOWN to highlight the option you want.

Press LEFT/RIGHT to confirm. A shows it has been selected.

Press RED PHONE to return to the idle display.

Note

You can still dial 999 and 112 emergency numbers on a handset even if all other external calls have been barred.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Base Settings

Press OK.

Press DOWN to scroll to

Add. Features

Press OK.

Press DOWN to scroll to

Add. Emerg. No.

Press OK.

Enter the system PIN (original setting

0000

Press OK.

Enter the emergency contact number you want.

To change an existing number, delete it by pressing the DELETE button.

Press the MENU button. Display shows

Save Entry

Press OK to confirm.

To set and change an emergency contact number

Even if a handset cannot make external calls except 999 and 112 emergency services, you can add a specific emergency contact number of your own.

For example, a babysitter could be given a handset which can only be used for emergency services and your mobile number.

You can save several emergency numbers.

DELETE

BASE SETTINGS

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To view and dial an emergency number

Press the GREEN PHONE button.

Press the EMERCALL display button. If only one emergency number is set, it is dialled.

If there is more than one number:

Scroll DOWN through the numbers to highlight the one you want.

Press OK to dial.

To change the base station name

The original names for base stations are Base station 1-4. You can change this, for example to ‘Home’ or ‘Work’.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

H/set Settings

Press OK.

Scroll DOWN to

Select Base

Press OK.

Scroll DOWN to the base you want.

Press EDIT. Display shows

Enter Name

Enter the name you want, up to 16 characters.

Press SAVE.

Press RED PHONE to return to the idle display.

EMERCALL

EDIT

SAVE

Note

The name of the base station is specific to each handset which means the same base can have different names on different handsets.

To reset the base

You can restore a base station to its factory settings. Resetting the base will not affect the system PIN or handset registration.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Base Settings

Press OK.

Press DOWN to scroll to

Base Reset

Press OK.

Enter the current PIN (original setting

0000

Press OK. Display shows

Reset

base settings to default?

BASE SETTINGS

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Press YES to reset or NO to cancel.

The settings after a reset will be:

Name of handsets INT 1 to INT 6 Call barring None Listening in Off Own emergency numbers None Call list type Missed calls Prefix Deleted Pause after prefix 3 secs Pause after R button 800 ms Dialling mode Tone Extra directory Deleted

YES

To set repeater mode

You can use a repeater to boost the range and reception of your base station. A repeater must be registered with the base station and you have to switch the repeater function On.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Base Settings

Press OK.

Scroll DOWN to

Add Features

Press OK.

Scroll DOWN to

Repeater Mode

Press OK. Display shows

Change repeater setting?

Press YES to confirm. The display shows

Please wait

. After a few seconds the display will return to idle mode.

YES

BASE SETTINGS

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Using additional handsets and bases

Registering additional handsets

If you purchase new handsets to use with your current BT Diverse 5410, they will not be pre-registered to a base station. You will need to do this before you can use them.

To register a new BT Diverse 5400 handset to a 5410 base station.

For this method of registration your handset must be a BT Diverse 5400.

• Place your handset in the

base station.

• Ensure that the handset is

switched on.

After about 1 minute, the handset’s internal number will be displayed, e.g.

INT 2

The next available number (2-6) will be automatically assigned to the handset.

Up to six handsets can be registered and operated from the BT Diverse 5410 base station. This allows you to make internal calls between two handsets while a third is making an external call.

Each handset can be registered on up to four bases.

ADDITIONAL HANDSETS

Diverse 5410 user guide 22/8/03 10:15 AM Page 56

INT M

DEF

ABC

GHI

MNO

JKL

PQRS

WXYZ

TUV

BT Diverse 5410

INT M

DEF

ABC

GHI

MNO

JKL

PQRS

WXYZ

TUV

INT M

DEF

ABC

GHI

MNO

JKL

PQRS

WXYZ

TUV

INT M

ABC

GHI

JKL

PQRS

TUV

INT M

ABC

GHI

JKL

PQRS

TUV

DEF

MNO

WXYZ

INT M

DEF

ABC

GHI

MNO

JKL

PQRS

WXYZ

TUV

DEF

MNO

WXYZ

BT Diverse Helpline – 08457 908 070

Note

If all internal numbers have been assigned then the internal number 6 will be re-assigned.

After approximately one minute the handset will display its internal number. The handset is now registered and the handset display will return to the idle screen.

If the base is not a 5410 you will need to follow the user guide for the base station you are registering the 5400 handset to.

To manually register a BT Diverse 5400 handset to another base station.

If you want to register your handset to another base station you will need to manually register it.

On the handset to be registered:

Press MENU.

Scroll DOWN to

H/set Settings

Press OK.

Scroll DOWN to

Press OK.

Enter the system PIN. (Original setting

0000

Press OK.

If the base station is a BT Diverse 5410, press the PAGE button until you hear a beep – after approximately three seconds.

Note

To make internal calls or page handsets, see page 18.

PAGE

To register BT Diverse 2000/3000/4000 series handsets and other makes

Providing your handset is GAP (Generic Access Profile) compliant, you can register it to your BT Diverse 5410 base.

Place your handset into registration mode according to the instructions in its user guide.

When the handset is in registration mode, you will need to:

Press the PAGE button located on the top of your BT Diverse 5410 base station until there is a beep after approximately three seconds.

ADDITIONAL HANDSETS

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After a short period of time the handset will be registered. The BT Diverse 5410 will be allocated the next available handset number.

Note

To check that the handset has been registered successfully to the base, press the PAGE button, all handsets will ring.

Note

The room monitor function drains the handset batteries more quickly than normal use. Make sure the handset is fully charged before leaving it in the room to be monitored.

To de-register a handset

Press the INT button. Display lists the registered handsets.

Press UP/DOWN to highlight the handset you want to de-register.

Press MENU.

Scroll DOWN to

De-reg H/set. No

Press OK.

Enter the system PIN. (Original setting

0000

Press OK to confirm de-registration.

Press RED PHONE to return to the idle display.

To switch the room monitor on

When there are sounds in the room, the monitor function detects them.

The listening handset then rings either the receiving handset selected or the phone number you have set. You can then listen.

INT M

Using a handset as a room monitor

If you have at least two handsets registered to your BT Diverse 5410 base station you can leave one handset in a room and monitor the sounds in the room by making an internal or an external call to another handset. This could be used, for example, in a child’s bedroom.

Place the handset 1-2 metres away, with the microphone facing the child. Always check that the phones are working properly.

ADDITIONAL HANDSETS

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Press MENU.

Scroll DOWN to

Add. Features

Press OK. Display highlights

Room Monitor

Press OK. Display shows the Room Monitor setting.

Press RIGHT to switch the Room Monitor setting

Scroll DOWN to

Call to

Press RIGHT.

Either enter the internal number of a handset.

Enter the telephone number of a phone which you want to use as a listening device.

Press MENU. Display shows

Save Entry

Press OK. Display returns to the Room Monitor setting.

Scroll DOWN to

Level

Press LEFT or RIGHT to set the sensitivity

Low

High

Press SAVE to confirm. The room monitor function is now switched on.

SAVE

To change an external or internal number on the room monitor

You can select another telephone to use as a listening device.

Press MENU.

Scroll DOWN to

Add. Features

Press OK. Display highlights

Room Monitor

Press OK. Display shows the Room Monitor setting.

Scroll DOWN to

Call to:

Press EDIT.

Press DELETE to delete the current number.

Either

Enter a new external number

Press the MENU button. Display shows

Save Entry

Press OK.

Press INT to enter another handset number.

Scroll DOWN to the handset you want.

Press OK to confirm.

EDIT



INT M

ADDITIONAL HANDSETS

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To switch off the room monitor

If you receive a room monitor alert call, you can then switch off the room monitor function.

Accept the room monitor alert call:

Press 9 then

. The room monitor is switched off after about 90 seconds and no more alert calls will be sent.

At the monitoring handset:

When you get back to the room that was being monitored, press OFF on the handset to return it to idle mode.

ADDITIONAL HANDSETS

IMPORTANT

Two handsets will have an active range between them of up to 300 metres.

For the Walkie Talkie function to work, both handsets must be set to search for Best Base, see ‘To select best base’, below.

Handsets cannot receive incoming calls from external callers.

To select best base

If your handset is registered at several base stations the handset will automatically switch to the base with the strongest signal. You also need this setting if you want to use the handsets as walkie talkies.

Press MENU.

Scroll DOWN to

H/set Settings

Press OK.

Scroll DOWN to

Select Base

Press OK.

Scroll DOWN to

Best Base

Press OK. A appears by

Best Base

Press OK to confirm.

Press RED PHONE to return to the idle display.

Walk and talk

You can use any two BT Diverse 5400 handsets as walkie talkies providing they are registered to the same base station. The walkie talkie function works when you are out of range of the base station, for example, when you are away on holiday.

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To switch Walk and Talk on/off

Press MENU.

Scroll DOWN to

Add. Features

Press OK.

Scroll DOWN to

Walk and Talk

Press OK. Display shows

Walk and Talk

Press OFF to switch the walkie talkie function off.

OFF

ADDITIONAL HANDSETS

To set a Walk and Talk handset to room monitor mode

When in Walk and Talk mode, you can use one handset as a room monitor.

Press RIGHT to open the menu.

Scroll DOWN to

Room Monitor

Press OK.

Press LEFT or RIGHT to switch Room Monitor On.

Scroll DOWN to

Level

Press LEFT or RIGHT to select

Low

High

Press SAVE to confirm. The room monitor function is switched on and the other handset will be called if the monitoring handset detects a noise.

Press the OFF button on the monitoring handset to switch room monitoring off. The handset will then return to walkie talkie mode.

SAVE

OFF

Note

Always check handsets used as room monitors for level sensitivity and to confirm that the connection works.

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BT Diverse Helpline – 08457 908 070

HELP

Help

Try these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The base is not powered.

Make sure that the power supply

There are no batteries in the

is plugged in at the base and

handset.

switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx. 1 minute to try registering again.

If this is still unsuccessful, then try a manual registration (see page 57).

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000). station PIN number. If you have changed the PIN and

cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.

No display. The handset is switched off. Hold down RED PHONE for

1 second.

The batteries may be flat. Charge or replace the batteries.

Nothing happens when you press Keyguard may be switched on. Hold down the #button for any button. 1 or 2 seconds.

No connection between handset Are you out of range of the base Move closer to the base station. and base station. station.

Handset is not registered. Register the handset.

Base station is not switched on. Check the mains power is connected

correctly.

Handset on the base does not Is another handset using the line Maximum charging power is only charge. for a long time? possible when no calls are being made.

Is the handset placed on the base Make sure that the handset is placed properly? on the base or in the charger correctly.

You will hear a confirmation tone.

Are the batteries in correctly? Check that you have put the batteries

in the right way, you will hear a confirmation tone.

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BT Diverse Helpline – 08457 908 070

HELP

The incoming caller’s number is The caller’s number has been Caller has to allow their number to not displayed even though you withheld. be sent. have Caller Display.

The handset or base station does The ringer has been switched off. Switch the ringer back on. not ring. See page 46.

Call Diversion has been set to Switch off Call Diversion, see page 39. All Calls

You keep hearing the error beep You have pressed the wrong Check the prompts in the display (a descending tone). button in a sequence. or refer to instructions in the

user guide.

Voice dialling does not work. You may be speaking too far Move to within 20cm of the handset

away from the handset. microphone.

There may have been too much Record your Voice dialling name in background noise when recording quiet surroundings. the Voice dialling name.

The other caller cannot hear me. You may have pressed the INT Press the RETURN display button.

button and muted the handset.

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BT Diverse Helpline – 08457 908 070

GENERAL INFORMATION

General information

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning it, please read the Help section beginning on page 62, or contact the BT Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occurring, please follow the Helpline's instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact the Helpline on 08457 908070 and ask for details of our recommended repair agents.

Guarantee

Your BT Diverse 5410 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 5410, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

BT Accessories and Replacement Items

For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:

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BT Diverse Helpline – 08457 908 070

GENERAL INFORMATION

Switchboard compatibility

Generally this telephone may be connected to switchboards. In the event of any difficulties please consult your switchboard Service Provider.

Technical information

How many telephones can you?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line.

The BT Diverse 5410 (with up to 6 handsets) has a total REN of 1.

Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. (For example, if the BT Diverse 5410 is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4).

Only use approved power supply, item code C39280-Z4-C478.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the Essential Requirement for efficient use of the radio spectrum, the product complies with TBR6. For a copy of the Declaration of Conformity please contact the BT Diverse Helpline on 08457 908070.

To set the dialling mode

You only need to adjust this setting if your switchboard does not operate with tone dialling. You can change the dial mode to pulse dialling.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Base Settings

Press OK.

Press DOWN to scroll to

Add. Features

Press OK. Display highlights

Dialling Mode

Press OK. Display shows the dialling mode options. A indicates the current setting.

Scroll DOWN if necessar y to select the dialling mode you want:

• Tone (with TBR)

• Pulse (with Earth Recall)

• Tone-Earth (tone with Earth loop recall)

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GENERAL INFORMATION

To set the recall (flash) time

You only need to adjust this setting if your switchboard requires a different recall time to the pre-set time of 100ms.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Base Settings

Press OK.

Press DOWN to scroll to

Add. Features

Press OK.

Press DOWN to scroll to

Recall

Press OK. The recall time list is displayed.

Scroll DOWN to the recall time you require.

Press OK to confirm. A appears next to the setting selected.

Press RED PHONE to return to the idle display.

To switch temporarily from pulse to tone dialling

If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your BT Diverse 5410 you can switch to tone dialling during the call.

During your call:

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Tone Dialling

Press OK. Tone dialling is now active for this call only.

Press OK to confirm. A appears next to the setting selected.

Press RED PHONE to return to the idle display.

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GENERAL INFORMATION

To set a prefix for getting an outside line

You can set your Diverse 5410 to automatically dial a prefix e.g. 9 to get an outside line before dialling the telephone number.

Press the RIGHT button to open the menu.

Press DOWN to scroll to

Base Settings

Press OK.

Press DOWN to scroll to

Add. Features

Press OK.

Press DOWN to scroll to

Access Code

Press OK.

Enter or change the access code.

Press MENU. Display shows

Save entry?

Press OK to confirm.

Press RED PHONE to return to the idle display.

To set a pause before dialling

You can insert a pause to allow your switchboard time to get a line before your BT Diverse 5410 dials the number.

Press the RIGHT button to open the menu.

Enter the code 8916.

Enter the number for the pause length (e.g. 2 for 3 seconds)

1 = 1 second 2 = 3 seconds 3 = 7 seconds 4 = 2.5 seconds

Press OK to confirm. Display shows

Entry saved

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GENERAL INFORMATION

To change the duration of the dialling pause

Providing you have already saved a dialling prefix e.g. 9. The original pause setting is 3 seconds.

If you need to change this:

Press the RIGHT button to open the menu.

Enter the code 8916.

Enter the number for the pause length (e.g. 2 for 3 seconds)

1 = 1 second 2 = 2 seconds 3 = 3 seconds 4 = 6 seconds

To set a pause after pressing Recall

You can set the length of a pause that is inserted after pressing the RECALL button.

Press the RIGHT button to open the menu.

Enter the code 8916.

Enter the pause length:

1 = 800ms 2 = 1600ms 3 = 3200ms

Press OK to confirm.

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INDEX

Additional handset and bases 56

Alarm clock 43 Appointment call 44 Auto talk on/off 50

Base station PIN 52

Base station reset 54 Batteries

charging 13 installing 12 performance 13 replacing 12

warning beeps 13 Beeps and tones 50 Belt clip 14 Birthday alert signal 24

Call barring 52

Call timer 17 Call Waiting 38 Caller Display 35 Calling Features 35

Call Divert 39

Caller Display 35

Calls list 35

Call Waiting 38

Ring Back 39

withhold your number 38

Voice Mail 41 Calls list 35

call number 37

copy to directory 27 delete a call 37 delete complete list 37 dial a number from 37 view 37

Calls

end 17 external 16, 17 handsfree 17 holding 19 internal 18 making 16 on hold 19 receiving 17 redial 29 secrecy 18 three-way 20

transferring 19 Character map 22 Copying numbers 28

Date set 14

Delete

all directory numbers 25

Calls list call 37

complete Calls list 37

directory entry 24

redial list 30 De-register handset 58 Dialling mode 65 Directory 21

character map 22

Index

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INDEX

copy entry to another

handset 28

copy directory to another

handset 28 delete all entries 25 delete an entry 24 dial a number 23 edit an entry 23 extra directory 25 store name and number 21 view an entry 23 VIP ringing 26

Display icons 8

Earpiece volume 46

Ending calls 17 External calls 16, 17 Extra directory 25

Guarantee 64

Handset

beeps and tones 50 display 8 melody 47 on/off 16 reset 51 ringer 47

Handset quick guide 7 Handsfree 17 Help 62 Holding calls 19

Internal calls 18

Keyguard 46

Language change 49

Listening in 20

Main menu 4

Making calls 16 Melody 47 Music on hold 19

Network Mailbox 37

On/off

alarm 43 auto talk 50 beeps and tones 50 handset power 16 keyguard 46 secrecy 18 walk and talk 61

Page a handset 18

Pause 67 Phone socket 14 PIN 52 Power connection 11 Preparatory dialling 16 Pulse dialling 66

Quick guide

display icons 8 handset settings 7

Range warning 13

Recall time 66 Receiving calls 17 Redial 30

automatic 30 copy to directory 28 delete 30 dial number in redial list 29 edit number in redial list 29

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INDEX

Registering

additional handsets 56 handset 12

manually 57 REN, how many phones can I have? 65 Repeater mode 55 Reset

base settings 54 handset settings 51

Room monitor 58

Safety information 10

Secrecy 18 Setting up 11 Shortcut buttons 48 SMS Notification 36 SMS (text messaging) 37 Switchboard compatibility 65

Technical information 65

Telephone line cord 14 Time – set 14 Tone dialling 66 Transferring calls 19

VIP ringing 26

Voice dialling 31 Voice Mail 41

retrieve messages 41 set one-touch access 41 set up quick access behind

switchboard 41

Volume

earpiece 46 handset ringer 47 handsfree 17, 46

Walk and talk 60

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Visit us at www.bt.com

Ofﬁces worldwide

The telecommunications services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003. Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Diverse 5410 (08/03) 4 Designed and produced by The Art & Design Partnership Ltd.

Siemens number: A31008-S100-P102-1-7619

CE compliant to R&TTE Directive (1999/5/EC)

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Diverse 5410 user guide 22/8/03 10:15 AM Page 72

BT DIVERSE 5410 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual