Installing, starting up, and servicing air-conditioning equipment can
be hazardous due to system pressures, electrical components, and
equipment location (roofs, elevated structures, etc.).
Only trained, qualified installers and service mechanics should install,
start-up, and service this equipment.
Untrained personnel can perform basic maintenance functions such as
cleaning coils. All other operations should be performed by trained
service personnel.
When working on the equipment, observe the precautions in the
literature and on tags, stickers, and labels attached to the equipment.
Follow all safety codes. Wear safety glasses and work gloves. Keep a
quenching cloth and fire extinguisher nearby when brazing. Use care
in handling, rigging, and setting bulky equipment.
Read this manual thoroughly and follow all the warnings or cautions
included in literature and attached to the unit. Consult local building
codes and National Electrical Code (NEC) for special requirements.
Recognize safety information. This is the safety-alert symbol .
When you see this symbol on the unit and in instructions or manuals,
be alert to the potential for personal injury. Understand these signal
words: DANGER, WARNING, and CAUTION.
These words are used with the safety-alert symbol. DANGER
identifies the most serious hazards which will result in severe personal
injury or death. WARNING signifies hazards which could result in
personal injury or death. CAUTION is used to identify unsafe
practices which may result in minor personal injury or product and
property damage. NOTE is used to highlight suggestions which will
result in enhanced installation, reliability, or operation.
WARNING
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal injury or death.
Before installing, modifying, or servicing the system, the main
electrical disconnect switch must be in the OFF position. There may
be more than 1 disconnect switch. Lock out and tag switch with a
suitable warning label.
WARNING
EXPLOSION HAZARD
Failure to follow this warning could
result in death, serious personal injury,
and/or property damage.
Never use air or gases containing oxygen
for leak testing or operating refrigerant
compressors. Pressurized mixtures of air
or gases containing oxygen can lead to
an explosion.
CAUTION
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage or
improper operation.
Do not bury more than 36 in. (914 mm) of refrigerant pipe in the
ground. If any section of pipe is buried, there must be a 6 in. (152 mm)
vertical rise to the valve connections on the outdoor units. If more
than the recommended length is buried, refrigerant may migrate to the
cooler buried section during extended periods of system shutdown.
This causes refrigerant slugging and could possibly damage the
compressor at start-up.
INTRODUCTION
This service manual provides the necessary information to service,
repair, and maintain the indoor units. This manual has an appendix
with data required to perform troubleshooting. Use the Table of
Contents to locate a desired topic.
Page 2
MODEL NUMBER NOMENCLATURE
619
PHAQ
09X3
619 = FAN COIL UNIT
P = MODEL
VOLTAGE
3 = 208/230-1-60
SYSTEM TYPE
H = HIGH WALL
MAJOR SERIES
X = NOT USED
NOMINAL CAPACITY
09 - 3/4 TON
12 - 1 TON
18 - 1.5 TONS
24 - 2 TONS
A
A = VARIATION
INDOOR FAN COIL TYPE
Q = HEAT PUMP
Week of Manufacture
Sequential Serial Number
V = ALL MODELSYear of Manufacture
Use of the AHRI Certified
TM Mark indicates a
manufacturer’s
participation in the
program For verification
of certification for individual
products, go to
www.ahridirectory.org.
Table 1 —Unit Sizes
SYSTEMS TONSVOLTAGE/PH/HZINDOOR MODEL
9
12619PHAQ12XA3
18619PHAQ18XA3
208-230/1/60
24619PHAQ24XA3
INDOOR UNIT
619PHAQ09XA3
2 Specifications subject to change without notice. SM619PHA-03
12
1910001
V
Page 3
SPECIFICATIONS
SYSTEM
ELECTRICAL
CONTROLS
OPERATING
RANGE
PIPING
INDOOR COIL
INDOOR
Indoor Model
Voltage, Phase, CycleV/Ph/Hz
Power Supply
MCAA.
Wireless Remote controller
(°F/°C Convertible)
Wired Remote controller
(°F/°C Convertible)
Cooling Indoor DB Min - Max°F (°C)
Heating Indoor DB Min - Max°F (°C)
Pipe Connection Size - Liquidin (mm)
Pipe Connection Size - Suctionin (mm)
Face Area (sq. ft.)Sq. Ft.
No. Rows
Fins per inch
Circuits
Unit Widthin (mm)
Unit Heightin (mm)
Unit Depthin (mm)
Net Weightlbs (kg)
Number of Fan Speeds
Airflow (lowest to highest)CFM
Sound Pressure (lowest to highest)dB(A)
Air throw Dataft (m)
SM619PHA-03 Specifications subject to change without notice. 5
Page 6
CLEARANCES
4.75 in
(12 cm)
min.
6 ft
(1.8m)
CEILING
FLOOR
5.9in. (15cm) min.
4.75 in
(12 cm)
min.
Fig. 3 — Indoor Unit Clearances
NOTE: The top clearance recommended for proper return airflow is 5.9 in (15cm). Reduction of this clearance may
decrease the performance of these units. This may be reduced to 3.2 in (80mm) as long as the right and left
clearances are achieved.
6 Specifications subject to change without notice. SM619PHA-03
Page 7
ELECTRICAL DATA
HIGH WALL UNIT SIZE
9K
Heat Pump Models
12K0.340.027
18K0.50.082
24K0.50.082
WIRING
Table 5 — Electrical Data
INDOOR FANMAX FUSE CB AMP
V-Ph-HzFLAHP
0.340.027
208/230-1-60
Refer to outdoor unit installation instructions –
Indoor unit powered by the outdoor unit
All wires must be sized per NEC (National Electrical Code) or CEC
(Canadian Electrical Code) and local codes. Use the Electrical Data
table MCA (minimum circuit amps) and MOCP (maximum over
current protection) to correctly size the wires and the disconnect fuse
or breakers respectively.
Per the caution note, only stranded copper conductors with a 600 volt
insulation rating wire must be used.
Recommended Connection Method for Power and
Communication Wiring:
The main power is supplied to the outdoor unit. The field supplied
14/3 stranded wire with ground with a 600 volt insulation rating,
power/communication wiring from the outdoor unit to indoor unit
consists of four (4) wires and provides the power for the indoor unit.
Two wires are line voltage AC power, one is communication wiring
(S) and the other is a ground wire. Wiring between the indoor and
outdoor unit is polarity sensitive. The use of BX wire is NOT
recommended.
If installed in a high Electromagnetic field (EMF) area and
communication issues exists, a 14/2 stranded shielded wire can be
used to replace L2 and (S) between the outdoor unit and indoor unit
landing the shield onto ground in the outdoor unit only.
CAUTION
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage
or improper operation.
Wires should be sized based on NEC and local codes.
CAUTION
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage
or improper operation.
Be sure to comply with local codes while running wire from
the indoor unit to the outdoor unit.
Every wire must be connected firmly. Loose wiring may
cause the terminal to overheat or result in unit malfunction. A
fire hazard may also exist. Ensure all wiring is tightly
connected.
No wire should touch the refrigerant tubing, compressor or
any moving parts.
Disconnecting means must be provided and shall be located
within sight and readily accessible from the air conditioner.
Connecting cable with conduit shall be routed through the
hole in the conduit panel.
SM619PHA-03 Specifications subject to change without notice. 7
Page 8
CONNECTION DIAGRAM
S
L1L2
208/230-1-60
Main
Power Supply
L1
L2
S
L1
L2
CONNECTING CABLE
OUTDOOR TO INDOOR
Indoor Unit
Power Supply
208/230-1-60
Indoor
Signal
High
Voltage
GND
Ground
Power to
Indoor Unit
Indoor
Signal
High
Voltage
208/230-1-60
FIELD POWER SUPPLY
GND
208/230-1-60
208-230V Indoor Unit208-230V Outdoor Unit
NOTES:
1. Do not use thermostat wire for any connection between the indoor and outdoor units.
2. All connections between the indoor and outdoor units must be as shown in Figure 4. The connections are polarity sensitive and improper wiringwill result in a fault code.
Fig. 4 — 208-230V
8 Specifications subject to change without notice. SM619PHA-03
Page 9
WIRING DIAGRAM
PIPE TEMPERATURE SENSOR
5
YELLOW
RED
M
CN20
SWING MOTOR2
INDOOR
FAN
M
5
CN3
N-IN
CN5
CN6
RY1
L-OUT
L-IN
BLUE(BLACK)
DISPLAY BOARD
CN10
MULTI-FUNCTION CONTROL BOARD
CN3
MAIN BOARD
CN2
CN4
CN1
CN40
CN43
CN32
2
CN42
CN41
CN45
CN46
X Y
E
12V/5V
To 485 Wire-controller
To Remote Switch
To Remote Alarm
4
3
- - - element is optional, the actual
shape shall prevail.
This symbol indicates the
INDOOR UNIT
OUTDOOR UNIT
L2
S
ROOM TEMPERATURE SENSOR
SWING MOTOR3
M
CN8
L1
CN5
CN6
Motion Sensor
5
Humidity Sensor
5
4
Wi-Fi
Earth Ground
CN1 & CN1A
+12V &
GND
Display
VerticalHorizontal
S
DC - Fan
P1_1
Indoor Wiring Diagram
Sizes 09K to 12K
CODEPART NAME
CN 10Display board port DC 12V
CN 6 Output DC 5V pipe sensor
CN 8Output DC12V,Swing motor
CN 20 Output DC12V,Swing motor
CN 3 Output DC 310V,fan motor
P1_1Earth Ground
L-INPower Voltage: AC 208-230V
N-INPower Voltage: AC 208-230V
CN 5Output: DC 0-24V Communication port to outdoor
CN 32Output: DC 12V function board
CN1
CN 3Output: DC 5V WI-FI controller (optional)
CN 2Output: DC 5V Wire controller (optional)
CN 6Output: DC 3.3V Infrared sensor (optional)
CN 5Output: DC 5V Humidity sensor
CN 4Output: DC5V Room temperature sensor (optional)
CN42 & CN41Output: DC 5V To CCM Comm.Bus or 485 Wire-controller
CN 40Input: DC 5V Connect to display board
CN 43Input: DC 12V Connect to main board
CN 46Output: DC 5V To Remote Switch
SM619PHA-03 Specifications subject to change without notice. 9
Input: DC 12V
4 wires connect to main board
3 wires connect to multi-function control board
Fig. 5 — Wiring Diagram - Sizes 09K and 12K
MAIN BOARD
DISPLAY BOARD
MULTI-FUNCTION CONTROL BOARD
Page 10
Sizes 18K to 24K
N
CN11
L-IN
CN 2
INDOOR UNIT
To Remote Switch
To CCM Comm.Bus or
OPTIONAL
Wire Controller
485 Wire-controller
Fig. 6 — Wiring Diagram - Sizes 18K and 24K
CODEPART NAME
MAIN BOARD
S (Cn16)Output:0-24VDC Communication port to outdoor
N(CN11)I nput:230VAC High Voltage N line from outdoor
L-IN (CN2)Input:230VAC High Voltage L line from outdoor
CN 6Output:230VAC High Voltage Heater port (optional)
CN 12Output:230V High Voltage Ion port (optional)
CN 4Output:310VDC High Voltage Indoor DC fan
P_1Output:0V Ground line welding on PCB
CN 5Output:12VDC Swing motor 1
CN 14Output:12VDC Swing motor2 (optional)
CN 43Output:0-5VDC Micro switch (optional)
CN 44Output:12VDC Plasma port (optional)
CN 8Output:12VDC Room temperature sensor (optional)
CN 9Output:12VDC Pipe temperature sensor
CN10A(CN10)Output:5VDC Connect to display board
DISPLAY BOARD
CN 1
CN 3Output:5VDC Wi-Fi controller (optional)
CN 2Output:5VDC Wire controller (optional)
CN 6Output:3.3VDC Infrared sensor (operational)
CN 5Output:5VDC Humidity sensor
CN 4Output:12VDC Room temperature sensor (optional)
CN42&CN41Output:5VDC To CCM Comm. Bus or 485 Wire-controller
CN40Input:5VDC Connect to display board
CN 46Output:5VDC To Remote Switch
10 Specifications subject to change without notice. SM619PHA-03
Input:5VDC
4 wires connect to main board
3 wires connect to multi-function control board
SM619PHA-03 Specifications subject to change without notice. 11
Fig. 7 — Heat Pumps
Page 12
REFRIGERANT LINES
utdoor Unit
t
Gas Side
Liquid Side
A
B
C
D
Manifold Gage
500 microns
Lo
w pressure valve
High side valve
Low pressure hose
Charge hose
Vacuum
pump
Gas side valve
500
MINUTES
01234567
1000
1500
LEAK IN
SYSTEM
VACUUM
TIGHT
TOO WET
TIGHT
DRY SYSTEM
2000
MICRONS
2500
3000
3500
4000
4500
5000
CHECK FOR TIGHT, DRY SYSTEM
(IF IT HOLDS DEEP VACUUM)
EVACUATE TO 1500 MICRONS
EVACUATE TO 500 MICRONS MINIMUM (HOLD FOR 30 MINUTES)
RELEASE
CHARGE INTO SYSTEM BY OPENING
VALVES COMPLETELY
BREAK VACUUM WITH DRY NITROGEN TO 2 PSIG
EVACUATE TO 1000 MICRONS
BREAK VACUUM WITH DRY NITROGEN TO 2 PSIG
IMPORTANT: Both refrigerant lines must be insulated separately.
Table 2 on page 3 lists the pipe sizes for the indoor unit. Refer to the outdoor unit installation instructions for other allowed piping lengths and
refrigerant information.
SYSTEM EVACUATION AND
CHARGING
CAUTION
UNIT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage
or improper operation.
Never use the system compressor as a vacuum pump.
Refrigerant tubes and indoor coil should be evacuated using the
recommended deep vacuum method of 500 microns. The alternate
triple evacuation method may be used if the following procedure is
followed. Always break a vacuum with dry nitrogen.
System Vacuum and Charge
Using Vacuum Pump
1. Completely tighten flare nuts on the line set at both the indoor and
outdoor units. DO NOT open the service valves on the outdoor unit
for the new installation or the replacement unit. Open the service
valves on the outdoor unit if repairs have been made to the
refrigerant sealed system. Connect the manifold gauge low pressure
hose to the charge port of the gas side service valve (see Fig. 8).
2. Connect the charge hose to the vacuum pump.
3. Fully open the low pressure valve of manifold gage (see Fig. 9).
4. Start the vacuum pump.
5. Evacuate using deep vacuum or triple evacuation method.
6. After evacuation is complete, fully close the pressure valve side of
manifold gage and stop the vacuum pump operation.
7. The factory charge contained in the outdoor unit is good for up to
25ft. (8 m) of line length. If vacuum is complete per Fig. 10 or 11,
open service valves to release factory charge into the system.
8. Disconnect the charge hose from the charge connection of the gas
side service valve.
9. Securely tighten the service valve caps.
O
Refrigerant
Indoor Uni
Deep Vacuum Method
The deep vacuum method requires a vacuum pump capable of pulling
a vacuum of 500 microns and a vacuum gage capable of accurately
measuring this vacuum depth. The deep vacuum method is the most
positive way of assuring a system is free of air and liquid water (see
Fig. 10).
Fig. 10 — Deep Vacuum Graph
Triple Vacuum Method
The triple evacuation method should be used. Refer to Fig. 9 and
proceed as follows:
1. Pump the system down to 1500 microns and allow the pump to
continue operating for an additional 15 minutes.
2. Close the service valves and shut off the vacuum pump.
3. Connect a dry nitrogen cylinder and regulator to the system and
break vacuum until the system reaches 2 psig.
4. Close the service valve and allow the system to stand for 1hr.
During this time, the dry nitrogen can diffuse throughout the system
absorbing moisture.
5. Pump the system down to 1000 microns.
6. Break the vacuum with dry nitrogen (2 psig).
7. Pump the system down to 500 microns.
8. Perform the hold test for 30 minutes.
Service Valve
Fig. 8 — Service Valve
12 Specifications subject to change without notice. SM619PHA-03
Fig. 9 — Manifold
Fig. 11 — Triple Evacuation Method
Final Tubing Check
IMPORTANT: Check to be certain factory tubing on both
indoor and outdoor unit has not shifted during shipment.
Ensure tubes are not rubbing against each other or any
sheet metal. Pay close attention to feeder tubes, making
sure wire ties on feeder tubes are secure and tight.
Page 13
OPERATION MODES AND FUNCTIONS
Abbreviation
Table 7 — Unit Element Abbreviations
ABBREVIATIONELEMENT
T1Indoor room temperature
T2Evaporator Coil temperature
T3Condenser Coil temperature
T4Outdoor ambient temperature
TscAdjusted setting temperature
TPCompressor discharge temperature
Safety Features
Compressor Three-Minute Delay at Restart
Compressor functions are delayed for up to ten seconds upon the
first start-up of the unit, and are delayed for up to three minutes
upon subsequent unit restarts.
Automatic shutoff based on discharge temperature
If the compressor discharge temperature exceeds 226F (108C)
for nine seconds, the compressor ceases operation.
Automatic shutoff based on fan speed
If the indoor fan speed registers below 300RPM or over 1500RPM
for an extended period of time, the unit ceases operation and the
corresponding error code is displayed on the indoor unit.
Inverter module protection
The inverter module has an automatic shutoff mechanism based on
the unit’s current, voltage, and temperature. If automatic shutoff is
initiated, the corresponding error code is displayed on the indoor
unit and the unit ceases operation.
Display Function
Unit Display Functions
Fig. 12 — Unit Display Functions
Table 8 — Unit Function Displays
FUNCTIONDISPLAY
TemperatureSet temperature value
Temperature (FAN and DRYING mode)Room temperature
Activation of Timer ON, Fresh, Swing,
Turbo, or Silent
Cancellation of Timer OFF, Fresh, Swing,
Turbo, or Silent
Defrost
Warming in heating mode
Self-clean
Heating in room temperature under
46°F (8°C) or 54°F (12°C)
Fresh (Not available on these systems)
ON(3S)
OF(3S)
dF
cF
SC
FP
Indoor fan delayed operation
• When the unit starts, the louver is automatically activated and the
indoor fan will operate after a period of setting time or when the
louver is in place.
• If the unit is in HEATING mode, the indoor fan is regulated by the
anti-cold wind function.
Compressor Preheating
Preheating is automatically activated when the T4 sensor is lower than
setting temperature.
Sensor redundancy and automatic shutoff
• If one temperature sensor malfunctions, the air conditioner
continues operation and displays the corresponding error code,
allowing for emergency use.
• When more than one temperature sensor malfunctions, the air
conditioner ceases operation.
ECO function
Wi-Fi Control
The current operation power
(Not available on these systems)
kW
SM619PHA-03 Specifications subject to change without notice. 13
Page 14
FAN Mode
When the FAN mode is activated:
• The outdoor fan and compressor stop.
• Temperature control is disabled and the indoor room temperature
is displayed.
• The indoor fan speed can be set to 1%~100%, or AUTO.
• The louver operations are identical to those in COOLING mode.
• Auto fan: In FAN-ONLY mode, the AC operates the same as auto
fan in the COOLING mode with the temperature set at 75F
(24°C). (Tsc=75°F (24°C)).
COOLING Mode
Compressor control
Reach the configured temperature:
1. When the compressor runs continuously for less than 120 minutes.
• If the following conditions are satisfied, the compressor ceases
operation.
• While the calculated frequency (fb) is less than the minimum
limit frequency (FminC).
• While protective time is more than or equal to ten minutes.
• While T1 is lower than or equal to (Tsc-CDIFTEMP -1°F (-0.5°C)
NOTE: CDIFTEMP is the EEPROM setting parameter. It
is 4
°F (2°C).
2. When the compressor runs continuously for more than 120
minutes.
• If the following conditions are satisfied, the compressor ceases
operation.
• When calculated frequency (fb) is less than minimum limit
frequency (FminC).
• When protective time is more than or equal to ten minutes.
• When T1 is lower than or equal to (Tsc-CDIFTEMP).
NOTE: CDIFTEMP is the EEPROM setting parameter. It
is 4
°F (2°C).
3. If one of the following conditions is satisfied, regardless of time.
• Compressor running frequency is more than the test frequency.
• When the compressor running frequency is equal to the test
frequency, T4 is more than 59°F (15°C) or no T4 or T4 fault.
• Change setting temperature
• Turbo or sleep function on/off
• Various frequency limit shutdown occurs
Indoor Fan Control
1. In the COOLING mode, the indoor fan operates continuously. The
fan speed can be set to 1%-100%, or AUTO.
2. AUTO fan
• Descent Curve
• When T1-Tsc is lower than or equal to 6F (3.5C), fan speed
reduces to 80%;
• When T1-Tsc is lower than or equal to 2F (1C), fan speed
reduces to 60%;
• When T1-Tsc is lower than or equal to 1F (0.5C), fan speed
reduces to 40%;
• When T1-Tsc is lower than or equal to 0F (0C), fan speed
reduces to 20%;
• When T1-Tsc is lower than or equal to -1F (-0.5C), fan
speed reduces to 1%.
• Rise Curve
• When T1-Tsc is higher than 0F (0C), fan speed increases to
20%;
• When T1-Tsc is higher than 1F (0.5C), fan speed increases
to 40%;
• When T1-Tsc is higher than 2F (1C), fan speed increases to
60%;
• When T1-Tsc is higher than 3F (1.5C), fan speed increases
to 80%;
• When T1-Tsc is higher than 7F (4C), fan speed increases to
100%.
Outdoor Fan Control
• The outdoor unit runs at a different fan speed according to T4 and
the compressor running frequency.
• For different outdoor units, the fan speeds are different.
Condenser Temperature Protection
When the condenser temperature exceeds a configured value, the
compressor ceases operations.
Evaporator Temperature Protection
When the evaporator temperature drops below a configured value, the
compressor and outdoor fan ceases operations.
NOTE: CDIFTEMP is EEPROM setting parameter. It is
4
°F (2°C).
14 Specifications subject to change without notice. SM619PHA-03
Page 15
HEATING Mode
“”
Compressor control
1. Reach the configured temperature:
• If the following conditions are satisfied, the compressor ceases
operation.
• While the calculated frequency (fb) is less than the minimum
limit frequency (FminC).
• When the protective time is more than or equal to ten minutes.
• When T1 is higher than or equal to Tsc+HDIFTEMP2.
NOTE: HDIFTEMP2 is the EEPROM setting parameter.
It is 4
°F (2°C).
• If one of the following conditions is satisfied, regardless of
time.
• Compressor running frequency is more than test frequency.
• When the compressor running frequency is equal to the test
frequency, T4 is more than 59°F (15°C) or no T4 or T4 fault.
• Change the setting temperature.
• TURBO or SLEEP function on or off.
2. When the current is higher than the predefined safe value, the surge
protection is activated, causing the compressor to cease
operations.
Indoor Fan Control
1. In the HEATING mode, the indoor fan operates continuously. The
fan speed can be set to 1%-100%, or muted.
2. AUTO fan
• Rise curve
• When T1-Tsc is higher than -3°F (-1.5°C), fan speed reduces
to 80%;
• When T1-Tsc is higher than 0°F (0°C), fan speed reduces to
60%;
• When T1-Tsc is higher than 1°F (0.5°C), fan speed reduces to
40%;
• When T1-Tsc is higher than 2°F (1°C), fan speed reduces to
20%.
•Descent curve
•When T1-Tsc is lower than or equal to 1°F (0.5°C), fan speed
increases to 20%;
• When T1-Tsc is lower than or equal to 0°F (0°C), fan speed
increases to 60%;
• When T1-Tsc is lower than or equal to -3°F (-1.5°C), fan
speed increases to 80%;
• When T1-Tsc is lower than or equal to -1.5°F (-3°C), fan
speed increases to 100%.
DEFROSTING Mode
• The unit enters defrosting mode according to changes in the
temperature value of T3, T4 as well as the compressor running
time.
• In the DEFROSTING mode, the compressor continues to run, the
indoor and outdoor motor will cease operation, the defrost light of
the indoor unit will turn on, and the symbol appears.
• If any one of the following conditions is satisfied, defrosting ends
and the machine switches to the normal HEATING mode:
• T3 rises above TCDE1C.
• T3 maintained above TCDE2C for 80 seconds.
• Unit runs for 15 minutes consecutively in the DEFROSTING
mode.
Evaporator Temperature Protection
• Off: Compressor stops.
• Decrease: Decrease the running frequency to the lower level per
20 seconds.
• Hold: Keep the current frequency.
• Resume: No limitation for frequency.
AUTO Mode
• This mode can be selected with the remote controller and the
setting temperature can be changed between 61°F~86°F
(16°C~30°C).
• In the AUTO mode, the machine selects the COOLING,
HEATING, AUTO-DRYING or FAN-ONLY mode on the basis
of T1,Ts, T4 and relative humidity.
• If the setting temperature is modified, the machine selects a new
running function.
DRY Mode
In the DRY mode, the air conditioner operates the same as auto fan in
the COOLING mode.
1. Mute function is active.
• All protections are activated and operate the same as they do
that in COOLING mode.
2. Low Room Temperature Protection
• If the room temperature is lower than 50°F (10°C), the
compressor ceases operations and does not resume until the
room temperature exceeds 54°F (12°C).
Outdoor Fan Control
•The outdoor unit runs at a different fan speed according to T4
and compressor running frequency.
• For different outdoor units, the fan speeds differ.
SM619PHA-03 Specifications subject to change without notice. 15
Page 16
Forced Operation Function
• Forced COOLING Mode
The compressor and outdoor fan continues to run and the indoor
fan runs at rated speed. After running for 30 minutes, the air
conditioner switches to AUTO mode with a preset temperature
of 75°F (24°C).
• Forced AUTO Mode:
Forced auto mode operates the same as normal AUTO mode
with a preset temperature of 75°F (24°C).
•The unit exits the forced operation when it receives the following
signals:
• Switch on
• Switch off
• Timer on
• Timer off
• Changes in:
• Mode
• Fan Speed
• Setting Temperature
Timer Function
• The Timing range is 24 hours.
• Timer on. The machine turns on automatically when reaching the
setting time.
• Timer off. The machine turns off automatically when reaching the
setting time.
• Timer on/off. The machine turns on automatically when reaching
the setting “on” time, and then turns off automatically when
reaching the setting “off” time.
• Timer off/on. The machine turns off automatically when reaching
the setting “off” time, and then turns on automatically when
reaching the setting “on” time.
• The timer function will not change the AC current operation mode.
Suppose the AC is off now, it will not start up first after setting the
“timer off” function. And when reaching the setting time, the timer
LED will be off and the AC running mode has not been changed.
• The setting time is relative time.
• The AC will quit the timer function when it has malfunction.
Auto-Restart Function
• The indoor unit has an auto-restart module that allows the unit to
restart automatically. The module automatically stores the current
settings and, in the case of a sudden power failure, will restore
those setting automatically within 3 minutes after power returns.
• If there is a power failure while the unit is running, the compressor
starts 3 minutes after the unit restarts. If the unit was already off
before the power failure, the unit stands by.
46°F (8°C) Heating
In the HEATING mode, the temperature can be set to as low as 46°F
(8°C), preventing the indoor area from freezing if unoccupied during
severe cold weather.
ECO Function
• Used to enter the energy efficient mode.
•Under the COOLING mode, press ECO, the remote controller
adjusts the temperature automatically to 75°F (24°C), AUTO fan
speed to save energy (however only if the set temperature is less
than 75°F (24°C). If the set temperature is more than 75°F
(24°C) and 86°F (30°C), press ECO, the fan speed will change to
AUTO, the set temperature will remain unchanged.
• When AC receives signals, such as switch off, Turbo operation,
Silence operation, Self Clean operation, Forced COOLING
operation, mode setting, SLEEPING mode, or adjusting the set
temperature to less than 75°F (24°C), it will exit the ECO
operation.
• Operation time in ECO mode is 8 hours. After 8 hours the air
conditioner exits this mode.
• If there is a malfunctioning temperature sensor in, the air
conditioner will exit ECO mode.
• The indoor fan runs at auto fan when it enters the ECO mode. The
setting temperature and setting fan speed can be changed with the
remote controller.
Self Clean
• Press “Self Clean” when the unit is in the COOLING or
DRYING mode, the indoor unit runs at the low fan speed for 16
minutes then turn off.
• Self Clean keeps the indoor unit dry and prevents mold growth.
SLEEP Function
• The SLEEP function is available in COOLING, HEATING, or
AUTO modes.
• The operational process for sleep mode is as follows:
•When cooling, the temperature rises 2°F (1°C) (to not higher
than 86°F (30°C) every hour. After 2 hours, the temperature
stops rising and the indoor fan is fixed at low speed.
•When heating, the temperature decreases 2°F (1°C) (to not
lower than 61°F (16°C)) every hour.
•After 2 hours, the temperature stops decreasing and the indoor
fan is fixed at low speed. Anti-cold wind function takes
priority.
• The operating time for the SLEEP mode is 8 hours, after which,
the unit exits this mode and turns off.
• The timer setting is available in this mode.
Follow Me
• If you press “Follow Me” on the remote controller, the indoor unit
will beep. This indicates the “Follow Me” function is active.
• Once active, the remote controller will send a signal every 3
minutes, with no beeps. The unit automatically sets the
temperature according to the measurements from the remote
controller.
• The unit will only change modes if the information from the
remote controller makes it necessary, not from the unit’s
temperature setting.
• If the unit does not receive a signal for 7 minutes or you press
“Follow Me”, the function turns off. The unit regulates
temperature based on its own sensor and settings.
16 Specifications subject to change without notice. SM619PHA-03
Page 17
Silence
Press SILENCE on the remote controller to enable the SILENCE
function. While this function is active, the indoor unit runs at faint
breeze (1% fan speed), which reduces noise to the lowest possible
level.
Occupancy Sensor (Sizes 09K-12K)
With the built-in infrared sensor, the indoor unit detects human
movement. The compressor operates in a low frequency if you leave
the room for 30 minutes. The compressor operates in a lower
frequency if you leave the room for 120 minutes, and resumes
automatically when you come back, which helps save energy.
Table 9 — Information Codes
DISPLAYED CODEEXPLANATIONADDITIONAL NOTES
T1T1T1 temperature
T2T2T2 temperature
T3T3T3 temperature
T4T4T4 temperature
TPTPTP temperature
Targeted FrequencyFTTargeted Frequency
Actual FrequencyTRActual Frequency
Compressor CurrentdLN/A
Outdoor AC VoltageUON/A
Indoor capacity testSnN/A
Reserve--Running mode
Outdoor Fan SpeedPrOutdoor fan speed
EXV opening angleLREXV opening angle
Indoor fan speedIRIndoor fan speed
Indoor humidityHUN/A
Adjusted setting temperatureTTN/A
Indoor dust concentrationsDTN/A
WIFI signal strengthIFN/A
GA algorithm frequencyOTN/A
Information Inquiry
To enter information inquiry status, complete the following procedure
within ten seconds:
• Press LED 3 times.
• Press SWING 3 times. If successful, you will hear beeps for two
seconds.
• Use LED and SWING to cycle through the information displayed.
• Press LED to display the next code in the sequence.
• Press SWING to display the previous code.
Table 9 displays the information codes. The screen displays the code
for two seconds, then the information for 25 seconds.
SM619PHA-03 Specifications subject to change without notice. 17
Page 18
TROUBLESHOOTING
Electrolytic Capacitors
Safety
WARNING
UNIT DAMAGE HAZARD
Electricity remains in capacitors even when the power supply is off.
Ensure the capacitors are fully discharged before troubleshooting.
(HIGH VOLTAGE! CAUTION!)
Fig. 13 — Electrolytic Capacitors
For other models, please connect discharge resistance (approximately 100Ù 40W) or a soldering iron (plug) between the +, - terminals of the
electrolytic capacitor on the other side of the outdoor PCB.
Fig. 14 — Discharge Position
NOTE: Fig. 14 is for reference only. Actual appearances may vary.
18 Specifications subject to change without notice. SM619PHA-03
Page 19
TROUBLESHOOTING (continued)
Error Display (Indoor Unit)
When the indoor unit encounters a recognized error, the indicator light flashes in a corresponding series, the timer display may turn on or
begin flashing, and an error code displays. These error codes are described in Table 10.
Table 10 — Error Codes
DISPLAYERROR INFORMATIONSOLUTION
E0/EAIndoor unit EEPROM parameter errorPage 27
E1Indoor / outdoor units communication errorPages 28 - 29
E2Zero crossing detection error diagnosis and solutionPage 30
E3The indoor fan speed is operating outside of the normal rangePage 31
E4Indoor room temperature sensor T1 is in open circuit or has short circuitedPage 37
E5Evaporator coil temperature sensor T2 is in open circuit or has short circuitedPage 37
EBCommunication error between the indoor PCB and display boardPage 38
EFOccupancy Sensor module errorPage 33
F0Overload current protectionPage 39
F1Outdoor ambient temperature sensor T4 open circuit or short circuitPage 37
F2Condenser coil temperature sensor T3 is in open circuit or has short circuitedPage 37
F3Compressor discharge temperature sensor TP open circuit or short circuitPage 37
F4Outdoor unit EEPROM parameter errorPage 27
F5The outdoor fan speed is operating outside of the normal rangePage 31
P0IPM malfunction or IGBT over-strong current protectionPage 40
P1Over voltage or over low voltage protectionPage 34
P2High temperature protection of IPM modulePage 35
P3Outdoor ambient temperature is too low
P4Inverter compressor drive errorPage 36
For other codes
The display board may show a garbled code or a code undefined by the service manual. Ensure that this code is not a temperature reading.
Troubleshooting
Test the indoor unit using the remote control. If the unit display is working however will not respond to the remote, the indoor PCB
needs to be replaced. If there is no display after pressing LED and the unit responds, the display board needs to be replaced.
SM619PHA-03 Specifications subject to change without notice. 19
Page 20
ERROR DIAGNOSIS AND TROUBLESHOOTING WITHOUT ERROR CODE
WARNING
UNIT DAMAGE HAZARD
Be sure to turn off unit before any maintenance to prevent damage or
injury.
Table 11 — Remote Maintenance
Remote
Maintenance
Possible causes
of trouble
Unit will not start
Operation is
erratic,
unpredictable or
unit is
unresponsive
Cannot set
desired temp.
Unit is on
but the wind is
not cold (hot)
Unit runs, but
shortly stops
The unit starts up
and stops often
Unit runs
continuously
however
insufficient
cooling
(heating)
Cool can not
change to heat
Unit is noisy
Unit emits
bad odor
Test method/
remedy
Power failure
Test voltage
The main
power tripped
☆☆☆☆
Close the
power switch
Electrical CircuitRefrigerant CircuitOthers
Loose
connections
Inspect
connections
- tighten
Faulty
transformer
Change the
transformer
The setting
The voltage is
too high or
Test voltage
The remote
too low
control is
powered off
☆☆☆
☆☆☆☆
Replace the
battery of the
remote control
Broken
remote
control
☆☆
Replace
remote
control
Dirty
Dirty
condenser
air filter
☆☆☆☆☆☆☆☆
☆
Clean
or
replace
fins
Clean
higher/lower
setting temp.
The ambient
temp is
temp. is too
high/low when
than the
the mode is
room's
(cooling/
heating)
Adjust the
cooling/
heating
☆☆☆
Turn the
AC later
Fan mode
Adjust to
Cool mode
SILENCE
function is
activated
(optional
function)
Turn off
SILENCE
function.
Frosting and
defrosting
frequently
Turn the
AC later
Heavy load
condition
Check the
heat load
Interference
Loose hold
down bolts
and/or screws
Tighten bolts
or screws
Not air tight
☆☆
Close all
windows and
doors
Air inlet or
outlet of either
unit is blocked
Remove the
obstacles
from cell
phones
towers and
remote
boosters
☆
Reconnect the
power or
press ON/
OFF button on
remote control
to restart
Shipping
plates
remained
attached
Remove
them
20 Specifications subject to change without notice. SM619PHA-03
Page 21
ERROR DIAGNOSIS AND TROUBLESHOOTING WITHOUT ERROR CODE (continued)
Table 12 — Field Maintenance
Field
Maintenance
Possible
causes
of trouble
Unit will not start
Compressor will
not start however
the fan runs
Compressor and
condenser
(outdoor) fan will
not start
Evaporator
(indoor)
fan will not start
Condenser
(outdoor) fan will
not start
Unit runs but
shortly stops
Compress or short
cycles due to
overload
High discharge
pressure
Low discharge
pressure
High suction
pressure
Low suction
pressure
Unit runs
continuously but
insufficient cooling
Too cool
Compressor is
noisy
Horizontal louver
can not revolve
Test method /
remedy
Power failure
☆☆
Test voltage
Blown fuse
or varistor
Inspect fuse
type & size
Loose
connections
☆☆☆☆
☆☆☆
Inspect
connections -
tighten
Shorted or
broken wires
Test circuits
with tester
Safety device
opens
☆☆☆☆☆
☆☆☆
☆☆☆☆
☆☆☆☆☆
Test continuity
of safety
device
Faulty
thermostat/
room temp
sensor
Test continuity
of thermostat /
sensor &
wiring
Wrong setting
place of temp
☆☆
Place the
temp. sensor
at the central
of air in- let
sensor
grille
Electrical Circuit
Faulty
transformer
Check control
circuit with
tester
Shorted or
open capacitor
Check
capacitor with
tester
Faulty
magnetic
contact for
compressor
☆☆
☆☆
Test continuity
of coil &
contacts
Faulty
magnetic
contact for fan
Test continuity
of coil &
contacts
Low voltage
Test voltage
Faulty
stepping motor
Replace the
stepping motor
Shorted or
grounded
compressor
Check
resistance with
Megger tester
Shorted or
grounded fan
motor
Check
resistance with
Megger tester
SM619PHA-03 Specifications subject to change without notice. 21
Page 22
ERROR DIAGNOSIS AND TROUBLESHOOTING WITHOUT ERROR CODE (continued)
Table 13 — Field Maintenance
Field MaintenanceRefrigerant Circuit
Possible causes
of trouble
Unit will not start
Compressor will not
start however the
fan runs
Compressor and
condenser (outdoor)
fan will not start
Evaporator (indoor)
fan will not start
Condenser (outdoor) fan will not
start
Unit runs but
shortly stops
Compress or short
cycles due to
overload
High discharge
pressure
Low discharge
pressure
High suction
pressure
Low suction
pressure
Unit runs
continuously but
insufficient cooling
Too cool
Compressor is noisy
Horizontal louver
can not revolve
Test method /
remedy
Compressor
stuck
☆
Replace the
compressor
Insufficient
Refrigerant
Shortage
Leak test
Restricted
liquid line
☆☆☆☆☆☆
☆☆☆
☆☆
☆☆☆☆☆☆☆☆
☆☆☆☆☆☆☆☆☆
Replace the
restricted
part
Dry air filter
Clean or
replace
Dirty
evaporator
coil
Clean coil Check fan
air
through
evaporator
coil
Refrigerant
overcharge
Change
charged
refrigerant
volume
Dirty or
partially
blocked
condenser
☆☆☆☆☆☆
☆☆☆
☆☆
condenser
or remove
obstacle
Clean
Air or non-
condensible
gas in
refrigerant
cycle
Purge,
evacuate
and
recharge
Short
cycling of
condensing
air
Remove
obstruction
to air flow
High temp.
condensing
medium
Remove
obstruction
in air or
water flow
Insufficient
condensing
medium
Remove
obstruction
in air or
water flow
Broken
compressor
internal
parts
Replace
compressor
Insufficient
compressor
Test
compressor
efficiency
Expansion
valve
obstructed
Replace
valve
Expansion
valve or
capillary
tube closed
completely
Replace
valve
Leaking
power
element on
expansion
valve
Replace
valve
Power
installation
of feeler
bulb
Fix feeler
bulb
22 Specifications subject to change without notice. SM619PHA-03
Page 23
ERROR DIAGNOSIS AND TROUBLESHOOTING WITHOUT ERROR CODE (continued)
Table 14 — Field Maintenance
Field MaintenanceOthers
Possible causes
of trouble
Unit will not start
Compressor will not start
however the fan runs
Compressor and condenser
(outdoor) fan will not start
Evaporator (indoor) fan
will not start
Condenser (outdoor) fan will not
Unit runs but shortly stops
Compress or short cycles
High discharge pressure
Low discharge pressure
start
due to overload
High suction pressure
Low suction pressure
Unit runs continuously
but insufficient cooling
Too cool
Compressor is noisy
Horizontal louver
can not revolve
Heavy load conditionLoosen hold down bolts and/or screws Shipping plates remain attachedPoor choices of capacity
☆
☆☆
☆☆☆
Contact of piping with other piping or
external plate
Test method / remedyCheck heat loadTighten bolts or screwsRemove them
Choose AC of larger capacity or add
the number of units
Fix piping as not to touch each
other or external pipe
SM619PHA-03 Specifications subject to change without notice. 23
Page 24
QUICK MAINTENANCE BY ERROR CODE
If you do not have the time to test whether specific parts are faulty, you can directly change the required parts according the error code.
You can find the parts to replace by error code in Tables 15 and 16.
Table 15 — Error Codes
Part Requiring
Replacement
E0EAE1E3E4E5EBEFF0
ERROR CODE
Indoor PCB
Outdoor PCBxx
Display Boardxxxxxxxx
Reactorxx
Indoor fan motorxxx
Outdoor fan motorxxxXxxxxx
Temperature sensorxxxx
T2 Sensorxxxxxxxxx
Additional refrigerantxxxxxxxxx
Compressorxxxxxxxx
IPM boardxxxxxxxxx
Outdoor unitxxxxxxxx
Occupancy Sensorxxxxxxxx
xx
xxxxx
xxxxxx
xxxxx
xxx
Table 16 — Error Codes
Part Requiring
Replacement
F1F2F3F4F5P0P1P2P4
Error Code
Indoor PCBxxxxxxxxx
Outdoor PCB
Display Boardxxxxxxxxx
Reactorxxxxxx
Indoor fan motorxxxxxxxxx
Outdoor fan motorxxxx
Temperature sensor
T2 Sensorxxxxxxxxx
Additional
refrigerant
Compressorxxxxx
IPM boardxxxxxx
Outdoor unitxxxxxxxxx
Occupancy Sensorxxxxxxxxx
xx
xxxx
xxxXxx
xxxxxxxxx
xx
24 Specifications subject to change without notice. SM619PHA-03
Page 25
TROUBLESHOOTING BY ERROR CODE
Common Check Procedures
Temperature Sensor Check
Disconnect the temperature sensor from PCB, measure the resistance value with a tester.
Temperature Sensors.
Room temp. (T1) sensor,
Indoor coil temp. (T2) sensor,
Outdoor coil temp.(T3) sensor,
Outdoor ambient temp.(T4) sensor,
Compressor discharge temp.(Tp) sensor.
Measure the resistance value of each winding by using the multi-meter.
Compressor Checking
Measure the resistance value of each winding by using the tester.
Fig. 15 — Compressor Checking
Table 17 — Compressor Checking
POSITIONRESISTANCE VALUE
ATM115D43UFZ2
Blue - Red
1.87
(20°C/68°FX)Blue - Black
Red - Blue
SM619PHA-03 Specifications subject to change without notice. 25
Page 26
IPM Continuity Check
Turn off the power. Allow the large capacity electrolytic capacitors to discharge completely, and dismount the IPM. Use a digital tester to
measure the resistance between P and UVWN; UVW and N.
Table 18 — IPM Continuity Check
Digital Tester
(+) Red(-) Black
P
Normal Resistance
Value
NU
UV
VW
W(+) Red
∞
(Several M
Digital Tester
(+) Red(-) Black
Normal Resistance
Value
∞
N
(Several M
26 Specifications subject to change without notice. SM619PHA-03
Page 27
DIAGNOSIS AND SOLUTION
The unit is operating normally.
NO
YES
Is it plugged correctly?
Correct the connection.
NO
Replace the indoor /outdoor
main PCB .
Shut o the power supply.
Wait 2 minutes then turn back on.
Does the error code still appear?
If the EEPROM chip is welded on the
main PCB, replace the main PCB.
Otherwise, check if the EEPROM chip
is plugged into the main PCB.
E0/F4/EA (EEPROM Parameter Error)
Description: Indoor or outdoor PCB main chip does not receive feedback from EEPROM chip.
Recommended parts to prepare:
• Indoor PCB
• Outdoor PCB
• Reactor
Troubleshooting and Repair:
Remarks:
The location of the EEPROM chip on the indoor and outdoor PCB is shown in Figures 16 and 17:
Fig. 16 —EEPROM Chip (Indoor Unit)
SM619PHA-03 Specifications subject to change without notice. 27
Fig. 17 —EEPROM Chip (Outdoor Unit)
Page 28
E1 (Indoor and Outdoor Unit Communication Error)
Does the problem remain?The unit is operating normally.NO
Measure Vs . ( Vs is the voltage between S and N on
the outdoor unit. Red pan-S, Black pan-N)
YES
Is the voltage moving
alternately between positive and
negative?
Is it normal?
YES
Is it normal?
YES
Is the error
resolved?
NO
NO
Check the indoor wiring
connections.
Is it normal?
YES
Is the error resolved?
NO
The voltage moves alternately with
positive value.
NO
The voltage is a
certain value.
NO
Power o. Wait 2 minutes then power back on.
Check the outdoor wiring connection.
Check the reactor.
Replace the
reactor.
Replace the outdoor PCB.
Power on.
Replace the indoor PCB.
Replace the outdoor PCB.
Replace the indoor PCB.
Power on.
Description: The indoor unit has not received feedback from the outdoor unit for 150 seconds, four consecutive times.
Recommended parts to prepare:
• Indoor PCB
• Outdoor PCB
• Reactor
Troubleshooting and Repair:
28 Specifications subject to change without notice. SM619PHA-03
Page 29
E1 (Indoor and Outdoor Unit Communication Error) (continued)
Remarks:
• Use a multimeter to test the DC voltage between the outdoor unit’s 2 port and 3 port. The red pin of multimeter connects with the 2 port
while the black pin is for 3 port.
• When the air conditioner is normal running, the voltage is moving alternately as positive values and negative values.
• If the outdoor unit has a malfunction, the voltage has always been the positive value.
• If the indoor unit has malfunction, the voltage is a fixed value.
Fig. 18 — Multimeter
• Use a multimeter to test the reactor resistance that does not connect with the capacitor.
• The normal value should be around zero ohm otherwise the reactor is malfunctioning.
Fig. 19 — Multimeter
SM619PHA-03 Specifications subject to change without notice. 29
Page 30
E2 (Zero crossing detection error diagnosis and solution)
Check the connections and
power supply.
Correct the connections. Power on the
unit when the power supply is good.
NO
Indoor main PCB is defective.
Replace the indoor main PCB.
YES
Is it normal?
Description: When PCB does not receive zero crossing signal feedback for 4 minutes or the zero crossing signal time interval is abnormal.
Recommended parts to prepare:
• Connection wires
• PCB
Troubleshooting and repair:
30 Specifications subject to change without notice. SM619PHA-03
Page 31
E3/F5 (Fan speed is operating outside of the Normal Range)
YES
Is it within normal parameters?
Replace the fan motor.
Does the problem exist?The unit is operating normally.NO
YES
Does it turn easily?
Find the cause of the problem and resolve.NO
Check the fan motor wiring.
YES
Is it improperly wired ?Ensure proper connections.
Measure the voltage for
the fan motor from the PCB.
YES
Replace the indoor /outdoor PCB.
NO
Power o. Wait 2 minutes then restart.
Shut o the power supply.
Rotate the fan by hand.
Description: When the indoor fan speed maintains a low speed (ex. 300RPM) or a speed that’s too high (ex.1500RPM) for a certain time, the
unit stops and the LED displays the failure (E3). When the outdoor fan speed registers below 200RPM or over 1500RPM for an extended
period of time, the unit stops and the LED displays the failure (F5).
Recommended parts to prepare:
• Wiring
• Faulty fan assembly
• Faulty fan motor
• Faulty PCB
Troubleshooting and Repair:
SM619PHA-03 Specifications subject to change without notice. 31
Page 32
Index
1. Indoor or Outdoor DC Fan Motor (control chip is in the fan motor)
Power on and when the unit is in standby, measure the voltage of pin1-pin3, pin4-pin3 in the fan motor connector. If the value of the
voltage is not in the range shown in Table 19, the PCB must has problems and need to be replaced.
DC motor voltage input and output (voltage: 220-240V~):
Table 19 — Voltage
NO.COLORSIGNALVOLTAGE
1RedVs/Vm280V~380V
2---------
3BlackGND0V
4WhiteVcc14-18.5V
5YellowVsp0~5.6V
6BlueFG14-18.5V
Fig. 20 — Indoor DC Fan Motor
2. Outdoor DC Fan Motor (control chip is in outdoor PCB)
Power on and check if the fan can run normally, if the fan can run normally, the PCB must have a problem and needs to be replaced,
If the fan can not run normally, measure the resistance of each pin (two). If the resistance is not equal to each other, the fan motor must
have a problem and needs to be replaced, otherwise the PCB must has problems and needs to be replaced.
Fig. 21 — Outdoor DC Fan Motor
3. Indoor AC Fan Motor
Power on and set the unit running in FAN mode at the high fan speed. After running for 15 seconds, measure the voltage of pin1 and
pin2. If the value of the voltage is less than 100V(208~240V power supply) or 50V(115V power supply), the PCB must has problems
and needs to be replaced.
Fig. 22 — Indoor AC Fan Motor
32 Specifications subject to change without notice. SM619PHA-03
Page 33
EF (Occupancy Sensor Module Error Diagnosis and Solution)
NO
YES
NO
YES
Power o.
Wait 2 minutes then restart.
Is the unit still
displaying an error code?
The unit is operating as designed.
Check the Occupancy Sensor
module wiring.
Is it good?
Ensure proper connections.
Replace the
Occupancy Sensor module.
Description: If the Occupancy Sensor module malfunctions, the LED displays the failure.
Recommended parts to prepare:
• Occupancy Sensor
Troubleshooting and Repair:
SM619PHA-03 Specifications subject to change without notice. 33
Page 34
P1 (Over voltage or too low voltage protection diagnosis and solution)
Check the power supply.
Is it in working order ?
NO
Check the connections and wires.
YES
Are they in working order ?
Ensure proper connections or
replace the wires.
NO
Power on and measure the
voltage between P and N.
YES
Replace the IPM board.NO
Check the reactor.
YES
Is it in working order?
Replace outdoor PCB.NO
Replace the reactor.
YES
Turn o the unit.
While the unit is in standby,
is the voltage between P and N around
DC 310V, 340V or 380V? On unit start up
is the unit in the 220V~400 range?
Description: Abnormal increases or decreases in voltage are detected by checking the specified voltage detection circuit.
Recommended parts to prepare:
• Power supply issues
• System leakage or blockage
• Faulty PCB
Troubleshooting and Repair:
34 Specifications subject to change without notice. SM619PHA-03
Page 35
P2 (High temperature protection of IPM module diagnosis and solution)
Check the fastening screws on the
PCB and IPM radiator.
Are they
fixed tightly?
Replace the outdoor
control PCB.
Tighten the screws and apply
silicon grease.
NO
YES
Description: If the temperature of IPM module is higher than limited value, the LED displays this failure code.
Recommended parts to prepare:
• Faulty PCB
• Connection problems
Troubleshooting and Repair:
SM619PHA-03 Specifications subject to change without notice. 35
Page 36
P4 (Inverter compressor drive error diagnosis and solution)
Check the wiring between the
PCB and compressor.
Is it improperly wired ?
Ensure proper connections or replace
the wires and connectors.
YES
Check the IPM.
NO
Is it functioning
properly?
Replace the IPM board or
replace the outdoor PCB.
NO
Check the outdoor fan and
the outdoor unit ventilation.
YES
Is it functioning
properly?
Please refer to “Fan Speed
Malfunction” solution.
NO
Check the compressor
resistance values.
YES
Are they within
acceptable parameters ?
Replace the compressor.NO
Replace the outdoor PCB.
YES
Description: If the temperature of IPM module is higher than limited value, the LED displays this failure code.
Recommended parts to prepare:
• Wiring mistake
• PM malfunction
• Outdoor fan assembly faulty
• Compressor malfunction
• Outdoor PCB faulty
Troubleshooting and Repair:
36 Specifications subject to change without notice. SM619PHA-03
Page 37
E4/E5/F1/F2/F3 (Open circuit or short circuit of temperature sensor diagnosis and solution)
Check the connection between
temperature sensor and PCB.
Replace indoor or outdoor PCB.
Is it within acceptable
parameters?
Is it properly wired ?
Ensure proper connections .
NO
Measure the resistance value
of the sensor.
YES
Replace the sensor.NO
YES
Description: If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure.
Recommended parts to prepare:
• Wiring mistake
• Faulty sensor
• Faulty PCB
Troubleshooting and Repair:
SM619PHA-03 Specifications subject to change without notice. 37
Fig. 23 —Multimeter
Page 38
Eb (Communication error between the Indoor PCB and Display Board)
Is it still displaying
the error code ?
The unit operates normally.NO
Check the wirings and
connection.
YES
Is it normal?
Correct the connection
or replace the wirings.
NO
Replace the indoor main PCB.
YES
Is the problem solved?
Replace the display board.NO
The unit operates normally.
YES
Power o. Wait 2 minutes
then restart.
Description: Indoor PCB does not receive feedback from the display board.
Recommended parts to prepare:
• Wiring mistake
• PCB faulty
• Display board malfunction
Troubleshooting and Repair:
38 Specifications subject to change without notice. SM619PHA-03
Page 39
F0 (Overload current protection diagnosis and solution)
Check the power supply.
Do any exist?
Are they within acceptable
parameters?
Are they properly connected?
Is it in working order?
Replace the outdoor unit.
Is it in working order?
Check system for blockages .
YES
Stop the unit .
NO
Clear the blockage.NO
Check the compressor resistance values.
YES
Replace the compressor.NO
Check the connections and wires.
YES
Ensure proper connections or
replace the wires.
NO
Check the reactor.
YES
YES
Replace outdoor PCB.
NO
Description: An abnormal current rise is detected by checking the specified current detection circuit.
Recommended parts to prepare:
• Power supply problems
• System blockage
• Faulty PCB
• Wiring mistake
• Compressor malfunction
Troubleshooting and Repair:
SM619PHA-03 Specifications subject to change without notice. 39
Page 40
P0 (IPM malfunction or IGBT over-strong current protection diagnosis and solution)
Check the wiring between
PCB and compressor.
Does an error exist?
Ensure proper connections or
replace the wires and connectors.
YES
Check the IPM.
NO
Is it in working order?
Replace the IPM board or
replace the outdoor PCB.
NO
Check the outdoor fan and the
outdoor unit ventilation.
YES
Is it in working order?
Refer to the “Fan Speed is Out of Control”
solution.
NO
Check the compressor
resistance values.
YES
Are they within
acceptable parameters?
Replace the compressor.
Replace the outdoor PCB.
YES
NO
Description: When the voltage signal the IPM sends to the compressor drive chip is abnormal, the display LED displays “P0” and the air
conditioner turns off.
Recommended parts to prepare:
• Wiring mistake
• IPM malfunction
• Faulty outdoor fan assembly
• Compressor malfunction
• Faulty outdoor PCB
Troubleshooting and Repair:
40 Specifications subject to change without notice. SM619PHA-03
Page 41
DISASSEMBLY INSTRUCTIONS
noitartsullIerudecorP
1) Hold the front panel by the tabs on
both sides and lift it.
2) Push up the bottom of the air filter
while pressing the buttom of the
unit, and then pull the air
filter out (downwards).
Front Panel
Ta b
Filter
Indoor Unit Sizes 09K-12K (Front Panel)
SM619PHA-03 Specifications subject to change without notice. 41
Page 42
Indoor Unit Sizes 09K-12K (Front Panel) (continued)
noitartsullIerudecorP
3) Open the horizontal louver and push
the hook towards the right to open.
4) Bend the horizontal louver lightly with
both hands to loosen the hooks, then
remove the horizontal louver.
Hook
Horizontal Louver
Hook
42 Specifications subject to change without notice. SM619PHA-03
Page 43
Indoor Unit Sizes 09K-12K (Front Panel) (continued)
noitartsullIerudecorP
5)
Remove the screw (1) then remove the
electrical cover.
6) Disconnect the two connectors on the
display board.
7) Slide the front panel side to side to
release each axis.
8) Remove the screw (1) and rotate the
display board clockwise. Next, remove
the clips.
SM619PHA-03 Specifications subject to change without notice. 43
Page 44
Indoor Unit Sizes 09K-12K (Electrical Parts) (Anti-static gloves must be worn)
noitartsullIerudecorP
1) Cut the ribbon with a shear, then pull
out the coil temperature sensor (T2).
2) Remove the screws (2) used for
the ground connection.
3) Remove the screws (1 for the
electronic cover and 1 for the terminal
cover). Next, remove the electronic box
cover and the terminal cover along
the direction indicated in the image
(on the right side) to remove it.
4) Disconnect the fan motor connector
and the step motor.
Ribbon
Ground Screws
T2 Sensor
NOTE: Remove the front panel (refer to the front panel removal steps) before disassembling electrical parts.
44 Specifications subject to change without notice. SM619PHA-03
Page 45
Indoor Unit Sizes 09K-12K (Electrical Parts) (Anti-static gloves must be worn) (continued)
noitartsullIerudecorP
5) Disconnect the wires. Next, remove the
electronic main box.
6) Pull out the electrical control box along
the direction indicated in the image to
remove it.
7) Each port connector is indicated in the
image to the right.
Main Board
Electronic Box
Swing Motor
Pipe Temperature Sensor
Display Board
Indoor Fan Motor
Terminals
Ground Wire
SM619PHA-03 Specifications subject to change without notice. 45
Page 46
Indoor Unit Sizes 09K-12K (Evaporator)
noitartsullIerudecorP
1) Disassemble the pipe holder located at the
rear of the unit.
2) Remove the screws (3) on the evaporator
located on the fixed plate.
3) Remove the screws (2) on the evaporator
located at the base of the bearing side.
Pipe Holder
Screws
Screws
46 Specifications subject to change without notice. SM619PHA-03
Page 47
Indoor Unit Sizes 09K-12K (Evaporator) (continued)
noitartsullIerudecorP
4) Remove the screw (1) on the evaporator
located at the top of the evaporator.
5) Remove the evaporator.
Evaporator
SM619PHA-03 Specifications subject to change without notice. 47
Page 48
Indoor Unit Sizes 09K-12K (Fan Motor and Fan)
noitartsullIerudecorP
1) Remove the screws (2) and remove the
fixing board of the fan motor.
2) Remove the bearing sleeve.
Screws
NOTE: Remove the front panel, electrical parts and evaporator (refer to front panel, electrical parts, and evaporator
removal steps) before disassembling fan motor and fan.
48 Specifications subject to change without notice. SM619PHA-03
Page 49
Indoor Unit Sizes 09K-12K (Fan Motor and Fan) (continued)
noitartsullIerudecorP
3) Remove the set screw.
4) Pull out the fan motor and fan assembly
from the side.
Fixing Screw
noitartsullIerudecorP
1) Remove the screws (2), then remove the
stepping motor.
Stepping Motor
Indoor Unit Sizes 09K-12K (Step Motor)
NOTE: Remove the front panel and electrical parts (refer to the front panel, electrical parts removal steps) before
disassembling the step motor.
SM619PHA-03 Specifications subject to change without notice. 49
Page 50
Indoor Unit Sizes 09K-12K (Occupancy Sensor)
noitartsullIerudecorP
1) Remove the screw (1), then remove the
Occupancy Sensor.
Occupancy Sensor
NOTE: Remove the front panel and electrical parts (refer to the front panel, electrical parts, evaporator and fan motor
and fan removal steps) before disassembling the occupancy sensor.
50 Specifications subject to change without notice. SM619PHA-03
Page 51
Indoor Unit Sizes 18K-24K (Front Panel)
noitartsullIerudecorP
1) Hold the front panel by the tabs on
both sides and lift it.
2) Push up the bottom of the air lter
(step 1), then pull it out downwards.
Front Panel
Ta b
SM619PHA-03 Specifications subject to change without notice. 51
Page 52
Indoor Unit Sizes 18K-24K (Front Panel) (continued)
3) Open the horizontal louver and push
the hook towards the left to open it.
4) Bend the horizontal louver lightly with
both hands to loosen the hooks, then
remove the horizontal louver.
Horizontal Louver
Hook
Hook
noitartsullIerudecorP
52 Specifications subject to change without notice. SM619PHA-03
Page 53
Indoor Unit Sizes 18K-24K (Front Panel) (continued)
noitartsullIerudecorP
5) Pry the electrical cover with a screwdriver
and rotate it towards the left, then
remove it.
6) Disconnect the connector on the display
board.
SM619PHA-03 Specifications subject to change without notice. 53
Page 54
Indoor Unit Sizes 18K-24K (Front Panel) (continued)
noitartsullIerudecorP
7) Slide the front panel side to side to
release each axis.
8) Open the screw cap and then remove
the screws (3).
54 Specifications subject to change without notice. SM619PHA-03
Page 55
Indoor Unit Sizes 18K-24K (Front Panel) (continued)
noitartsullIerudecorP
9) Release the hooks by hand.
10) Release the 5 hooks in the back.
11) Pull out the panel frame, while pushing
the hook through the clearance between
the panel frame and the heat
exchanger.
SM619PHA-03 Specifications subject to change without notice. 55
Page 56
Indoor Unit Sizes 18K-24K (Front Panel) (continued)
noitartsullIerudecorP
12) Release the 5 hooks of the vertical
blades, then pull the vertical blades
toward the right and remove them.
13) Remove the display board’s screw (1).
14) Rotate the display board in the direction
shown in the picture (on the right).
56 Specifications subject to change without notice. SM619PHA-03
Page 57
Indoor Unit Sizes 18K-24K (Electrical Parts) (Anti-static gloves must be worn)
noitartsullIerudecorP
1) Cut the ribbon with a shear, then pull
out the coil temperature sensor (T2).
2) Remove the fixing screw (1) on the
electronic control box and two screws
used for the ground connection.
3) An upward force is maintained until
the electronic control box cover is
removed.
Ribbon
T2 Sensor
Ground Screws
NOTE: Remove the front panel (refer to the front panel removal steps) before disassembling electrical parts.
SM619PHA-03 Specifications subject to change without notice. 57
Page 58
Indoor Unit Sizes 18K-24K (Electrical Parts) (Anti-static gloves must be worn) (continued)
noitartsullIerudecorP
4) Remove the fixed devices from the
connectors.
5) Disconnect the fan motor connectors,
the step motor and the T2 sensor.
6) Open the left side plate of the electronic
control box.
58 Specifications subject to change without notice. SM619PHA-03
Page 59
Indoor Unit Sizes 18K-24K (Electrical Parts) (Anti-static gloves must be worn) (continued)
noitartsullIerudecorP
7) Open the two clips on the front of the
electric box.
8) Open the upper cover plate of
the electronic control box.
SM619PHA-03 Specifications subject to change without notice. 59
Page 60
Indoor Unit Sizes 18K-24K (Electrical Parts) (Anti-static gloves must be worn) (continued)
noitartsullIerudecorP
9) Remove the screw (1) and open the 2
clips along the direction indicated in
the image on the right side.
10) Pull out the electrical main board
along the direction indicated in the
image on the right.
Display board
Terminal (1L)
Terminal (W)
Terminal (S)
Pipe Temperature Sensor
Room Temperature Sensor
60 Specifications subject to change without notice. SM619PHA-03
Page 61
Indoor Unit Sizes 18K-24K (Evaporator)
noitartsullIerudecorP
1) Disassemble the pipe holder located at the
rear of the unit.
2) Remove the screw (1) on the evaporator
located at the fixed plate.
SM619PHA-03 Specifications subject to change without notice. 61
Page 62
Indoor Unit Sizes 18K-24K (Evaporator) (continued)
noitartsullIerudecorP
3) Release the hook on the evaporator.
4) Remove the screw (1) on the evaporator
located at the fixed plate.
5) Remove the evaporator.
62 Specifications subject to change without notice. SM619PHA-03
Page 63
Indoor Unit Sizes 18K-24K (Fan Motor and Fan)
noitartsullIerudecorP
1) Remove the screws (2) and remove the
fixing board of the fan motor.
2) Remove the bearing sleeve.
Screws
NOTE: Remove the front panel, electrical parts and evaporator (refer to front panel, electrical parts, and evaporator
removal steps) before disassembling fan motor and fan.
SM619PHA-03 Specifications subject to change without notice. 63
Page 64
Indoor Unit Sizes 18K-24K (Fan Motor and Fan) (continued)
noitartsullIerudecorP
3) Remove the set screw.
4) Pull out the fan motor and fan assembly
from the side.
Fixing Screw
noitartsullIerudecorP
1) Remove the screws (2), then remove the
stepping motor.
Stepping Motor
Indoor Unit Sizes 18K-24K (Step Motor)
NOTE: Remove the front panel and electrical parts (refer to the front panel, electrical parts removal steps) before
disassembling the step motor.
64 Specifications subject to change without notice. SM619PHA-03
Page 65
APPENDICES
Appendix 1
Table 20 — Temperature Sensor Resistance Value Table for T1, T2, T3, T4 (C--K)
°C°FK OHM°C°FK OHM°C°FK OHM°C° FK OHM
-20-4115.266206812.6431601402.357741002120.62973
-19-2108.146217012.0561611422.272491012140.61148
-180101.517227211.5621442.190731022160.59386
-17196.3423237310.9731631452.112411032170.57683
-16389.5865247510.4736641472.037321042190.56038
-15584.219257710651491.965321052210.54448
-14779.31126799.55074661511.896271062230.52912
-13974.53627819.12445671531.830031072250.51426
-121070.169828828.71983681541.766471082260.49989
-111266.089829848.33566691561.705471092280.486
-101462.275630867.97078701581.646911102300.47256
-91658.707931887.62411711601.590681112320.45957
-81856.369432907.29464721621.536681122340.44699
-71952.243833916.98142731631.484811132350.43482
-62149.316134936.68355741651.434981142370.42304
-52346.572535956.40021751671.387031152390.41164
-4254436976.13059761691.341051162410.4006
-32741.587837995.87359771711.290781172430.38991
-22839.8239381005.62961781721.254231182440.37956
-13037.1988391025.39689791741.21331192460.36954
03235.2024401045.17519801761.173931202480.35982
13433.3269411064.96392811781.136041212500.35042
23631.5635421084.76253821801.099581222520.3413
33729.9058431094.5705831811.064481232530.33246
43928.3459441114.38736841831.030691242550.3239
54126.8778451134.21263851850.998151252570.31559
64325.4954461154.04589861870.966811262590.30754
74524.1932471173.88673871890.936621272610.29974
84622.5662481183.73476881900.907531282620.29216
94821.8094491203.58962891920.87951292640.28482
105020.7184501223.45097901940.852481302660.2777
115219.6891511243.31847911960.826431312680.27078
125418.7177521263.19183921980.801321322700.26408
135517.8005531273.07075931990.777091332710.25757
145716.9341541292.95896942010.753731342730.25125
155916.1156551312.84421952030.731191352750.24512
166115.3418561332.73823962050.709441362770.23916
176314.6181571352.63682972070.688441372790.23338
186413.918581362.53973982080.668181382800.22776
196613.2631591382.44677992100.648621392820.22231
SM619PHA-03 Specifications subject to change without notice. 65
Page 66
Appendix 2
Table 21 — Temperature Sensor Resistance Value Table for TP (T5)
° C° FK OHM° C° FK OHM° C° FK OHM° C° FK OHM
-20-4542.7206868.666014013.591002123.702
-19-2511.9217065.626114213.111012143.595
-180483227262.736214412.651022163.492
-171455.9237359.986314512.211032173.392
-163430.5247557.376414711.791042193.296
-155406.7257754.896514911.381052213.203
-147384.3267952.536615110.991062233.113
-139363.3278150.286715310.611072253.025
-1210343.6288248.146815410.251082262.941
-1112325.1298446.11691569.9021092282.86
-1014307.7308644.17701589.5691102302.781
-916291.3318842.33711609.2481112322.704
-818275.9329040.57721628.941122342.63
-719261.4339138.89731638.6431132352.559
-621247.8349337.3741658.3581142372.489
-523234.9359535.78751678.0841152392.422
-425222.8369734.32761697.821162412.357
-327211.4379932.94771717.5661172432.294
-228200.73810031.62781727.3211182442.233
-130190.53910230.36791747.0861192462.174
032180.94010429.15801766.8591202482.117
134171.94110628811786.6411212502.061
236163.34210826.9821806.431222522.007
337155.24310925.86831816.2281232531.955
439147.64411124.85841836.0331242551.905
541140.44511323.89851855.8441252571.856
643133.54611522.89861875.6631262591.808
745127.14711722.1871895.4881272611.762
8461214811821.26881905.321282621.717
948115.24912020.46891925.1571292641.674
1050109.85012219.699019451302661.632
11
125499.695212618.26921984.703
135595.055312717.58931994.562
145790.665412916.94942014.426
155986.495513116.32952034.294
166182.545613315.73962054.167
176378.795713515.16972074.045
186475.245813614.62982083.927
196671.865913814.09992103.812
52104.65112418.96911964.849
66 Specifications subject to change without notice. SM619PHA-03
Page 67
Appendix 3
Table 22 —
° C° F° C° F° C° F° C° F° C° F
-5232169.851123.882179.6113235.4
-424.82271.652125.683181.4114237.2
-326.62373.453127.484183.2115239
-228.42475.254129.285185116240.8
-130.225775513186186.8117242.6
03225.577.956132.887188.6118244.4
0.532.92678.857134.688190.4119246.2
133.82780.658136.489192.2120248
1.534.72882.459138.290194121249.8
235.62984.26014091195.8122251.6
2.536.5308661141.892197.6123253.4
337.43187.862143.693199.4124255.2
3.538.33289.663145.494201.2125257
439.23391.464147.295203126258.8
4.540.13493.26514996204.8127260.6
541359566150.897206.6128262.4
642.83696.867152.698208.4129264.2
744.63798.668154.499210.2130266
846.438100.469156.2100212131267.8
948.239102.270158101213.8132269.6
10504010471159.8102215.6133271.4
1151.841105.872161.6103217.4134273.2
1253.642107.673163.4104219.2135275
1355.443109.474165.2105221136276.8
1457.244111.275167106222.8137278.6
15594511376168.8107224.6138280.4
1660.846114.877170.6108226.4139282.2
1762.647116.678172.4109228.2140284
1864.448118.479174.2110230141285.8
1966.249120.280176111231.8142287.6
20685012281177.8112233.6143289.4
Celsius to Fahrenheit
SM619PHA-03 Specifications subject to change without notice. 67
Page 68
2019 Bryant Heating & Cooling Systems D3300 Riverwood Parkway Atlanta GA, 30339 Edition Date: 04/19 Catalog No. SM619PHA-03
Manufacturer reserves the right to discontinue, or change at any time, specifications or designs without notice and without incurring obligations. Replaces: SM619PHA-02
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