Bruno SRE-3000 ELAN Operator's Manual
SRE-3000 ELAN
Straight Rail Stairlift
OPERATOR’S MANUAL
Please contact your Bruno dealer with any questions or service concerns, using
the contact information shown below:
(Dealer: Place contact information below.)
Dealer Name:
Address:
Telephone No.:
(Español 19-37)
(Français 39-57)
P/N 3000-O
06-12-2017
Product Registration Form
Please print in
capital
letters.
*First Name ______________________________________________________ M.I._____
*Last Name _______________________________________________________________
*Street Address ________________________________________________ Apt. No._____
*City _____________________________________________ *State/Province _________
*Zip/Postal Code ___________________________________________________________
Email Address _____________________________________________________________
Telephone No. _____________________________________________________________
Date of Purchase (mm/dd/yy) _________________________________________________
Dealer: Locate the Model No. and Serial
No. decal on the decal sheet
shipped with the unit and
place it here.
Model No.___________
*Serial No._________________
Please be assured that Bruno does not share or sell the information you provide.
©2014,2005 Bruno Independent Living Aids, Inc.®
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Bruno reserves the right to use information indicated on this form in its online, video, audio and printed
materials. Names will be abbreviated to ensure the privacy and anonymity of the individual.
Online registration available at http://www.bruno.com/warranty.html
P/N PROD REG STD
Rev. 04-17-2014
* = required eld
End-User: For faster registration,
please go to the website
shown above.
PRODUCT REGISTRATION FORM
SAMPLE
Bruno is pleased to provide you with this
mobility-enhancing product.
The Product Registration Form is shipped
in a plastic bag with this manual. It is very
important that you ll out and return this form
at your earliest convenience so that we may
complete the warranty registration process for
your unit.
The serial number is found on labels afxed
to the manual, as well as on the unit itself.
Serial and model numbers must be provided
when ling a warranty claim, requesting service
or ordering parts. We encourage you to keep
this information readily available at all times.
Please Note:
The warranty for the SRE-3000 Stairlift
is rendered null and void if the unit is
installed or maintained by anyone other
than an authorized Bruno dealer.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
2
TABLE OF CONTENTS
Regulatory Information and Specications ................................4
Safety..........................................................5
Circuit Breaker....................................................6
Seating.........................................................6
Operation ....................................................7-12
Key Operation .................................................7
Standard Swivel Seat ..........................................7-8
Optional Power Swivel Seat .......................................8
Optional Power Footrest..........................................9
Optional Manual Folding Rail .....................................10
Optional Power Folding Rail ...................................11-12
Battery Charger ..................................................13
Charging ....................................................13
LEDs.......................................................13
Transmitters ....................................................14
Maintenance ....................................................15
Troubleshooting ..................................................16
Vacation and Long-Term Storage ......................................17
Warranty.......................................................18
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
3
REGULATORY INFORMATION and SPECIFICATIONS
4004689 4004689-CHI-12-0200-01A
This lift is intended to be installed in accordance with the current edition of:
• EN 81-40:2008 Safety rules for the construction and installation of lifts - Special lifts for the
transport of persons and goods - Part 40: Stairlifts and inclined lifting platforms intended for persons with impaired mobility
• ASME A18.1:2011 Safety Standard for Platform Lifts and Stairway Chairlifts
• CAN/CSA-B613-00 (R2005) - Private Residence Lifts for Persons With Physical
Disabilities
• ASME A17.5/CSA B44.1 - 2011 Elevator and Escalator Electrical Equipment
• NFPA 70: National Electrical Code®
• CSA C22.1 Canadian Electrical Code
Veriy applicable local codes with the appropriate regulatory authorities.
SPECIFICATIONS
Weight Capacity: 300 lbs. (136 kg)
Control: constant pressure (armrest and two remotes)
Maximum Incline: 45 degrees, specials to 52 degrees
Seat Swivel: 0, 67 and 90 degrees at top landing only
Battery Charger: 120VAC, 60 Hz, 0.35A input; 24VDC, 1A output, continuous monitoring
COMPONENTS OF THE SRE-3000
UP/DOWN
rocker control
seat swivel
lever
switch
armrest
folding seat
obstruction
sensors
folding footrest
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
obstruction
sensors
4
SAFETY
FOR YOUR SAFETY
• Read and understand the operating instructions, and all safety precautions prior to
using the SRE-3000.
• Be sure stairs are clear of objects before operating the stairlift.
• Always be aware of the surface onto which you are stepping as you get on and off the
stairlift.
• Avoid carrying items with you on the stairlift which could hinder movement of the
stairlift up and down the stairs.
• Do not wear LOOSE clothing that could interfere with stairlift movement.
• Fasten your positioning belt before operating the stairlift.
• Make sure the seat is locked in the correct riding position.
• Be sure that the seat swivel path is clear before swiveling in or out of the ride position,
and before repositioning the seat.
• Be certain the seat swivel is locked in place before attempting to get on or off the
stairlift.
• Make certain that there are no obstacles that would prevent complete raising/lowering
of the optional power footrest (if unit is so equipped).
• NON-AMBULATORY USERS: Bruno recommends carrying a cellular or cordless
telephone or an emergency communication device when riding the stairlift while alone
in the house.
Each stairlift is designed to travel down the stairway at a slightly slower speed than is
the case when travelling UP.
The footrest is equipped with obstruction sensors which stop the carriage if an obstacle
is encountered on the stairs.
If this should occur, press the opposite side of the UP/DOWN rocker control switch (on
the armrest) to run the carriage in the opposite direction. Clear the obstacle from the
stairway or rail then resume travel in the desired direction.
Your SRE-3000 is battery powered and will continue to operate for some time during a
power outage. The length of operation will depend on the battery condition, the length of
the stairs and the weight of the rider.
Only in the event of a prolonged power outage (more than one hour) will it be necessary
to turn the power off (circuit breaker switch on the carriage) and turn off or unplug the
charger from the wall outlet to conserve battery charge.
The power swivel seat option is equipped with current overload sensing to prevent
further seat swivel if a jam is detected.
The power footrest option is equipped with current overload sensing that will cause
the footrest to return to its last position if a jam is detected.
The power folding rail option is equipped with current overload sensing to prevent
damage if an obstruction or jam is detected.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
5
CIRCUIT BREAKER and SEATING
CIRCUIT BREAKER
The SRE-3000 includes a circuit breaker
with a built-in ON/OFF switch located on
the back side of the carriage.
The circuit breaker protects the battery,
controller and motor circuits in the stairlift
carriage.
It is unlikely that this circuit breaker will trip
during normal use. However, if the stairlift
becomes inoperative, check the circuit
breaker as a rst troubleshooting step. Reset
it, if necessary.
Possible causes of circuit breaker tripping:
• foreign object jamming the rail or gear
rack;
SEATING
UP/DOWN
rocker control switch
• exceeding the rated weight capacity of
the stairlift.
The seat assembly on the SRE-3000 is
designed to swivel and to lock at 0, 67 and
90 degrees.
Pushing down on either side of the swivel
lever allows you to swivel the seat to a
convenient position for transferring into or
out of the seat.
Once you release the swivel lever, the seat
will lock at the next available position.
To lower the seat assembly from a folded
position to the riding position, simply push
down on the seat.
seat swivel lever
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
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KEY OPERATION
OPERATION: key operation and starndard swivel seat
The SRE-3000 includes a key and lock to
disable use of the stairlift (see arrow).
Turn the key to its horizontal (ON) position
(rotate clockwise) to allow the unit to operate.
When the key is in its vertical (OFF) position,
the unit cannot be operated using the rocker
switch on the chair or the remote transmitters.
NOTE: Simply turning the key to its vertical
(OFF) position does not remove all
power from the unit.
To remove all power from the unit,
you must turn off the circuit breaker
(page 6).
The key is designed to be removed in either
the horizontal (ON) or vertical (OFF) position.
If you do not need the added security of a key,
Bruno recommends turning the key to the
horizontal (ON) position, removing it from
the carriage and storing it in a safe place.
STANDARD SWIVEL SEAT
The SRE-3000 includes a “soft-start” feature
which prevents the unit from moving abruptly
the instant the UP/DOWN switch is pressed.
Press and hold the switch for a moment to
begin the gentle acceleration of the stairlift
to operating speed.
Depressing and holding the rocker
switch will cause the carriage to move
until the carriage stops automatically
at the upper or lower end of the stair
rail, or until the switch is released.
Two (2) remote transmitters enable
you to move the carriage to or from
either end of the stair rail.
Remote transmitters are designed to
call / send an empty seat only!
The transmitters are NOT designed to
move a seat with a person on board.
1. Turn the keyswitch to ON.
2. Position yourself in the seat.
3. Fasten the positioning belt.
4. Depress and hold the seat swivel lever.
5. Rotate the seat so that you are at right
angles to the rail (with your back to
the stairway wall).
6. Release the seat swivel lever to secure
the seat in that position.
A safety switch prevents operation of
the SRE-3000 unless the seat is locked
in position at right angles to the rail
(the “riding” position).
7. Lower both armrests completely.
NOTE: If the armrests are not completely
lowered, a safety switch disables the rocker
switch and the stairlift will not operate.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
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OPERATION: standard swivel seat and power swivel seat (optional)
STANDARD SWIVEL SEAT (continued)
8. Position both feet securely on the footrest
and place your arms on the armrests.
9. Press and hold the rocker control switch
(located on the front edge of one of the
armrests) to travel UP / DOWN the rail.
10. Once you have reached the top or bottom
landing, release the rocker switch.
11. Depress and hold the seat swivel lever as
you rotate to the position for transferring
from the seat.
NOTE: The seat will only swivel at the
top landing.
12. Release the seat swivel lever and allow
the seat to lock in this position.
POWER SWIVEL SEAT (optional)
13. Unbuckle the positioning belt and carefully
exit the seat.
1. Position yourself in the seat.
2. Fasten the positioning belt.
3. Position both feet securely on the footrest
and place your arms on the armrests.
4. Press and hold the rocker switch (located
on the front edge of one of the armrests)
to travel UP / DOWN the rail.
5. Once you have reached the top or bottom
landing, release the rocker switch.
6. To rotate the seat at the top landing,
press the rocker switch again on the
same side.
7. Release the rocker switch when you have
fully rotated out.
8. Unbuckle the positioning belt and carefully
exit the seat.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
NOTES:
• You may use the remote call/send
transmitters to return the rotated power
seat back to the ride position.
• If the unit stops unexpectedly while
traveling, check for obstructions or
excessive loading. You will only be able
to run the unit in the opposite direction
until the overload is cleared.
8
POWER FOOTREST (optional)
OPERATION: power footrest (optional)
If your unit is equipped with an optional
power footrest, follow the operating
instructions indicated below.
1. Raise the seat to raise the footrest to its
stored position.
2. Lower the seat to lower the footrest to
the ride position.
NOTES:
• Do not try to manually raise or lower the
footrest. Always raise/lower the footrest
by raising/lowering the seat. Failure to
follow this instruction could damage the
unit.
• If a jam occurs while raising or lowering
the footrest, the footrest will attempt to
return to its last position. This will produce
a sequence error.
To restore normal footrest operation:
▫Clearthejam.
▫Movetheseatupanddownuntilthe
footrest moves again.
▫Ifnormalfootrestoperationisnot
restored, contact a Bruno Service
Representative.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
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OPERATION: MANUAL folding rail (optional)
When folding the rail UP, the carriage MUST be either at the mid-park position or
parked at the top position!
Damage to the carriage WILL occur if the carriage is below the mid-park position
when the rail is folded up.
PINCH POINT!
Make sure the areas above and
below the folding rail are clear
before operating the
folding rail.
Keep children and pets at a safe
distance.
Failure to observe this warning
could result in injury or
damage to equipment.
To fold rail UP:
1. Using the handle, gently pull up and toward
the top of the rail.
2. Using the handle, gently lower the folding
rail section to the position shown to the
right.
To fold rail DOWN:
1. Using the handle, gently pull up and toward
the bottom of the rail.
2. Using the handle, gently lower the folding
rail section to the ground.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
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PINCH POINT!
Make sure the areas above and
below the folding rail are clear
before operating the
folding rail.
Keep children and pets at a safe
distance.
Failure to observe this warning
could result in injury or
damage to equipment.
OPERATION: POWER folding rail (optional)
The power folding rail is very similar to the manual folding rail
except it has a motorized actuation built into the rail hinge to
automatically raise and lower the folding section of the rail.
The power folding rail includes a mid-travel stop position.
• If you are above this stop, the rail should always be folded up.
• If you are below this stop the rail should be folded down.
Do not attempt to manually fold the power rail!
Using power from the carriage, fold or unfold the rail:
• by riding the stairlift, or
• by using the remote call/send transmitters
Riding the stairlift:
If you are at the top of the staircase,
press the armrest switch to ride down the
rail until you contact the mid-stop, then
release the switch. Look down the staircase
to be sure there are no obstructions to
prevent the rail from lowering!
LED
Note
You will hear a continuous beep whenever
the folding rail is in motion. This is to warn
people nearby of rail operation.
Press the armrest switch again, in the
down direction. The folding rail will lower.
The stairlift will not move down until the
rail folds down completely and touches the
ground. Release the armrest switch once
the rail reaches the ground.
Once the rail is folded down, press and
hold the armrest switch again until you
reach the bottom of the staircase.
If you are at the bottom of the staircase,
ride up until you contact the mid stop, then
release the armrest switch. Look down the
staircase to be sure there are no obstructions
to prevent the rail from folding up!
Press the armrest switch again, in the up
direction. The rail will rise up. The stairlift
will not continue up until the folding rail is
completely folded up.
When the rail is in its fully up position,
release the UP armrest switch, then press
it again to travel the rest of the way up the
staircase.
In addition, the yellow LED on the control
panel ashes.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
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OPERATION: POWER folding rail (optional)
Using the transmitters:
If you are at the bottom of the staircase, use the transmitter to power the stairlift
down.
If the stairlift is above the mid-stop position, the folding rail will not lower
until the chair contacts the mid-stop position.
Once the stairlift has reached the mid-stop position, press the transmitter DOWN
button again to unfold the rail.
Be sure to stand clear of the rail as it unfolds!
If you are at the bottom of the staircase and want to store the stairlift with the rail
folded up, use the transmitter to send the stairlift up to the mid-stop position. Then
press the transmitter UP button again to raise the rail.
Be sure to stand clear of the rail while it folds up!
The power folding rail is equipped with safety features to reduce the chance of injury to
people and pets, as well as damage to property.
If the power folding rail detects an obstruction,
the rail will stop and briey reverse direction.
To resume operation in the desired direction,
1. clear the obstruction,
2. press the armrest switch or transmitter
button in the opposite direction,
3. press the armrest switch again, in the
desired direction.
Disable switch
The control panel includes a disable switch.
Pressing this switch ON prevents the rail
from folding up or down. You would use
this function if you wished to keep the
rail folded down for an extended period of
time.
Be sure to press the switch to OFF allow
the rail to fold and unfold correctly under
power!
disable
switch
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
INANEMERGENCYONLY!
Should you need to raise or lower the power
folding rail, and you are unable to do so with
the armrest switch or the transmitter, press
the disable switch ON. Manually, and GENTLY,
raise or lower the rail.
12
BATTERY CHARGER
CHARGING
Keep the batteries charged to ensure optimal operation of your SRE-3000.
The batteries are charging whenever the carriage is parked anywhere on the rail.
Failure to keep the batteries charged, or allowing them to fully discharge, will
signicantly shorten the life of the batteries.
Occasionally check the battery charger LED to make sure the stairlift is being charged
correctly.
LEDS
LEDCOLOR/
FUNCTION
red AC power on normal condition when connected to a
red (ashing) defective batteries in unit Contact your authorized Bruno dealer
yellow charging status OK
green battery fully charged/oat
STATUS/PROBLEM REMEDY
live outlet
for service.
status OK
mode charging
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
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TRANSMITTERS
The SRE-3000 hand-held transmitter may experience certain types of interference
caused by portable and mobile radio frequency (RF) communications equipment.
However, the SRE-3000 uses infrared (IR) communications to minimize the possibility of
interference.
Also, receivers are mounted on both sides of the SRE-3000 carriage to minimize interference.
Should interference occur, the unit will stop. This feature has been integrated into the
SRE-3000 to ensure your safety.
The direct line between the transmitter to either of the (2) transmitters should be clear of
obstacles for optimal operation. It may be necessary to reposition the transmitters so that
they are aimed at the carriage.
To reduce the possibility of interference:
• While riding in the seat, ALWAYS operate the elevator using the rocker switch on the
armrest.
• Operating the SRE-3000 with a transmitter while riding in the seat can lead to signal
interference.
• DO NOT mount the transmitters behind an obstacle such as a rail post or around a
corner.
• DO NOT allow direct sunlight to shine on the receivers (blinding the receivers on the
carriage).
• DO replace transmitter batteries regularly.
• Depleted or nearly-depleted batteries alter the effective range of the transmitter.
• DO keep the transmitter and receiver lens free of dirt and debris.
• Use a non-abrasive cleaner suitable for glass or acrylic surfaces.
• Do not use polishes or cleaning products containing wax. These products will leave
a lm on the lens that will reduce the signal transmission range.
Transmitter Battery Replacement
To replace the batteries in the remote transmitters, remove the access
panel on the back of the transmitter.
Two AA alkaline batteries required.
Changebatteriesannually.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
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MAINTENANCE
The SRE-3000 is designed to provide many years of reliable service with minimal
maintenance.
For best service life:
• Keep the rail channel clean and free of debris.
• Keep the battery charger plugged into a live outlet at all times.
• At least once a year, have the stairlift examined, cleaned and lubricated by a qualied,
authorized Bruno service technician.
Seat Upholstery Cleaning
All seating and operator contact areas are fabricated of common materials without
a history of causing operator reactions or irritations. The SRE-3000 has been designed
assuming that the operator will be wearing clothing covering the torso and footwear. If
the user has special sensitivities, normal clothing precautions are suggested.
For day-to-day cleaning, use a mild soap and water solution and a soft, lint-free cloth. Do
not use vinyl conditioners or protectants.
For more difcult stains, use an all-purpose cleaner such as Formula 409® or Fantastik®
and a damp, soft cloth or sponge. Rinse with clean water and dry with a lint-free cloth or
towel.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
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TROUBLESHOOTING
Your SRE-3000 is not operating correctly. What should you do?
Before calling your Bruno dealer, refer to the solutions listed below. This could save you
an unnecessary service call!
• Seat swivel. Is the seat locked in the riding position?
• Barrier arms. Are both arms completely down (rider in seated position) when
pressing the rocker switch?
• Footrest. Is there an obstruction on the stairway that the footrest is contacting?
• Carriagesafetypanels. Is there an obstruction on the stairway that the carriage
safety panels are contacting?
• Maincircuitbreaker (or fuse) panel of residence. Has a breaker tripped or a fuse
blown?
• Battery charger. A discharged battery will cause the carriage to move more slowly
until the voltage drops to the point where the controller will shut
off. If this should occur, pause for a moment, then run the carriage
down to exit the seat.
Partially charged batteries will run the carriage down, but not up.
Conrm that the charger is plugged into a live outlet and wait for
the batteries to charge. Red and green LED’s are illuminated.
Is the battery charger plugged into a functional outlet? Do not use
outlets which are controlled by a wall switch.
Is the RED power light on?
Has the main circuit breaker or the residence tripped? Has a fuse
blown in the electrical panel of the residence?
• Visual check. Do you notice anything about your stairlift that is different or out of
place?
If your SRE-3000 continues to function improperly or not at all after completing the
preceding checklist, contact an authorized Bruno dealer to perform all required
service, repair and maintenance operations.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
16
circuit breaker
VACATION AND LONG-TERM STORAGE
If the stairlift will remain unused for an
extended period of time, turn off the circuit
breaker (ON/OFF switch on the carriage),
turn off the battery charger power switch (if
equipped) and unplug the charger from the
wall outlet.
The batteries may require recharging
before normal use if the stairlift
remained in the OFF position for an
extended period of time.
To recharge, turn on the circuit breaker,
reconnect the charger to the wall outlet,
and turn on the battery charger power
switch (if equipped). Then wait until the
charger LED’s indicate that the batteries
are fully recharged.
©Bruno Independent Living Aids, Inc.® SRE-3000 OPERATOR 12 JUNE 2017
17
BRUNO GOLD LIMITED WARRANTY FOR STAIRLIFT
or call: 1-800-882-8183 toll free
5 Years Major Components — 2 Year Parts
Bruno Independent Living Aids, Inc.© (Bruno) is so condent in our USA designed and built units
that we provide every original buyer with the following “Industry Leading” warranty for your peace of
mind.
The quality of parts we use and the care our employees take allow Bruno to provide the original
buyer of its Bruno Stairlift with a 2-year warranty that all parts are free of defects in material and
workmanship.
Because of the reliability found in Bruno’s Stairlift product Bruno is able to provide the original buyer
with an extended 5-year warranty of the Major Components of the product, to include the motor/
gearbox drive train and rail system. Bruno’s warranty periods begin with the date of the installation
of the Bruno Stairlift.
Bruno Authorized Dealers are trained to evaluate your unique situation and then install the best Bruno
product to meet your needs. The trained installation and service technicians employed by Bruno Authorized
Dealers have the appropriate equipment and resources needed to correctly install and maintain your new
stairlift and are the rst contact for any warranty or service needs.
SPECIFICS OF THE WARRANTY COVERAGE:
◊ All Parts are free of defects in material and workmanship for a period of two years after the date of
installation.
◊ All MAJOR COMPONENTS are free of defects in material and workmanship for a period of ve years
after the date of installation.
◊ All labor to address any product defect by a Bruno Authorized Dealer is covered for the rst 30 days
after installation.
WHAT IS NOT WARRANTY COVERAGE:
◊ Damage to units caused by misuse, abuse, accidents, neglect or modications NOT made by a Bruno
Authorized Dealer.
◊ Consumable items such as remote batteries.
◊ All labor by a Bruno Authorized Dealer after the rst 30 days since installation.
◊ Reasonable wear and tear.
ADDITIONAL NOTES:
All Service and Warranty issues are handled through the Bruno Authorized Dealer that installed the unit.
◊ In no event shall Bruno be responsible for indirect, incidental or consequential damages, whether such
damages arise based on claims based on contract, warranty, tort (including negligence, strict liability or
product liability).
◊ Bruno reserves the right to replace, repair or, if not commercially practical and/or feasible, to elect to refund
the purchase price at its sole discretion.
◊ This warranty gives the original buyer specic legal rights, and you may also have other rights which vary
from state to state. Bruno specically does not authorize any person to extend the time or scope of this
warranty.
For more detailed information regarding this limited warranty, please contact Bruno by writing:
Bruno Independent Living Aids, Inc.
Attn: Service Department
1780 Executive Drive
Oconomowoc, WI 53066 USA
rev. 03-14
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