Copyright Jan 01, 2017
Jim M. Bagley, GraceWood, Inc
(Reproduction Prohibited)
Version 1.0
Page 2
Table of Contents
IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS 4
Specications and Overview 5
Specications and Overview 6
Parts List 7
Step 1: Attaching the Thread Mast 8
Step 2a: Connecting the Front Display 8
Step 2b: Connecting the Side Display 9
Step 3: Plugging In The Cables 10
Threading the Quilting Machine 11
Winding Bobbins 12
Installing the Bobbin Case 13
Thread Tension 14
Adjusting Thread Tension 15
Foot Pedal 16
Final Checklist 17
Main Screen Options 18
Sewing Modes 19
Settings 20
System Info 21
Repair Kit 22
The Needle Plate 23
The Hook Holder 24
Hopping Foot 25
Timing The Machine 26
Changing A Needle 27
Cleaning Tension Discs 27
Cleaning Bobbin Area 28
Cleaning Bobbin Case 28
Oiling the Machine: Head 29
Oiling the Machine: Hook 30
Troubleshooting 31
Troubleshooting 32
Needle Information 33
Thread Information 34
Additional Tips 35
2
Page 3
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical machine, basic safety precautions should always be followed, including the
following:
Read all instructions before using (this machine).
DANGER - To reduce the risk of electric shock:
1. The machine should never be left unattended when plugged in. Always unplug this machine from
the electric outlet immediately after using and before cleaning.
WARNING - To reduce the risk of burns, re, electric shock, or injury to persons:
1. Do not allow this machine to be used as a toy. Close attention is necessary when this machine is
used by or near children.
2. Use this machine only for its intended use as described in this manual. Use only attachments
recommended by the manufacturer as contained in this manual.
3. Never operate this machine if it has a damaged cord or plug, if it is not working properly, if it has
been dropped or damaged, or dropped into water. Return the machine to the nearest authorized dealer
or service center for examination, repair, electrical or mechanical adjustment.
4. Never operate the machine with any air openings blocked. Keep ventilation openings of the sewing
machine free from the accumulation of lint, dust, and loose cloth.
5. Never drop or insert any object into any opening.
6. Do not use outdoors.
7. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
8. To disconnect, turn all controls to the off position, then remove the plug from the outlet.
9. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
ii) Keep ngers away from all moving parts. Special care is required around the sewing machine
needle.
iii) Always use the proper needle plate. The wrong plate can cause the needle to break.
iv) Do not use bent needles.
v) Do not pull or push fabric while stitching. It may deect the needle causing it to break.vi) Switch the sewing machine off when making any adjustments in the needle area, such as
threading needle, changing needle, threading bobbin, or changing presser foot, etc.
vii) Always unplug sewing machine from the electrical outlet when removing covers, lubricating,
or when making any other user servicing adjustments mentioned in the instruction manual.
Connect this machine to a properly grounded outlet only. See Grounding Instructions.
SAVE THESE INSTRUCTIONS
Do not discard box or packaging
3
Page 4
Important Safety Instructions
Grounding Methods
GROUNDING INSTRUCTIONS
This product must be grounded. In the event of malfunction or breakdown, grounding provides path of
least resistance for electric current to reduce the risk of electric shock. This product is equipped with a
cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed and grounded in accordance with all local codes and
ordinances.
DANGER - Improper connection of the equipment-grounding conductor can result in a risk of electric
shock. The conductor with insulation having an outer surface that is green with or without yellow
stripes is the equipment-grounding conductor. If repair or replacement of the cord or plug is necessary,
do not connect the equipment-grounding conductor to a live terminal. Check with a qualied electrician
or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether
the product is properly grounded.
Do not modify the plug provided with the product - if it will not t the outlet, have a proper outlet
installed by a qualied electrician.
This product is for use on a nominal 120 V circuit, and has a grounding plug that looks like the plug
illustrated in sketch A in Figure 61.1. A temporary adaptor, which looks like the adaptor illustrated in
sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a
properly grounded outlet is not available. The temporary adaptor should be used only until a properly
grounded outlet can be installed by a qualied electrician. The green colored rigid ear, lug, and the like,
extending from the adaptor must be connected to a permanent ground such as a properly grounded
outlet box cover. Whenever the adaptor is used, it must be held in place by the metal screw.
A qualied electrician should be consulted if there is any doubt as to whether an outlet box is properly
grounded.
Figure 61.1
Surge
Protector
To Sewing
Machine
Adapter
Grounding
Means
(C)
Grounding
Pin
(A)
Surge
Protector
To Sewing
Machine
Grounding
PIN
(D)
4
Metal
Screw
Cover of
Grounded
Outlet Box
(B)
Page 5
Specications and Overview
• Height: 480 mm, 19”
• Width: 395 mm, 15.5”
• Length: 585 mm, 23”
• Weight: 42 Lbs
• Quilting Arm Length: 15” W 8.5” H
• Maximum SPM: 1800
• Minimum SPM: 90
• Input Voltage: 110-220 VAC
• Input Frequency: 47-63 Hz
• Peak Power Consumption: 300 W
• Timing Belt System
• Bobbin Type: Large M Class
• 5in Touch Screen
• Built in Bobbin Winder
• Dual Thread Tension Guides, for precise tension.
Left
Rear
Right
Front
5
Page 6
Specications and Overview
7
3
6
5
4
1
2
12
13
14
11
10
15
8
18
9
16
1. Thread Mast Base
2. Bobbin Thread Guide
3. Bobbin Thread Tensioner
4. Bobbin Thread Cutter
5. Bobbin Wind Stand
6. Bobbin Sensor
7. Dual Thread Tension Guide
8. Small Thread Tensioner
9. Large Thread Tensioner
10. Thread Guides
11. Take Up Lever
12. Lamp
13. Needle Bar
14. Needle
15. Hopping Foot
16. Thread Stand
17. Carriage Feet
18. Handwheel
19. Bobbin Case
17
6
Page 7
Parts List
Sewing Machine Parts
Side Mount Bracket (1)
5in Screen with Cable
and Stylus (1)
Foot Pedal (1)
Thread Mast (1)
Bobbin Case (1)
Pre-installed
Screen Mount Cap (1)
M3 Thumb Screw (2)
(1 pre-installed)
Bobbin (3)
(2) Pre-installed
Lint Brush (1)Timing Spacer (1)Power Cable (1)
M5 x 6mm SBHCS (2)
Needle (11)
(1) Pre-installed
Screwdriver (1)
Oil Bottle (1)
Flat Head
2mm “T” Handle Allen
Wrench (1)
2.5mm “T” Handle
Allen Wrench (1)
3mm “T” Handle Allen
Wrench (1)
7
4mm “T” Handle Allen
Wrench (1)
Page 8
Step 1: Installing the Thread Mast
Parts Needed:
1. Thread Mast (1)
Step 2a: Connecting the Front Display
Parts Needed:
1. Display Screen (1) (with cable and clip)
1-1
Screw the Thread mast to the Sewing Machine.
The thread
mast acts as a
Thread
Mast
guide for the
thread, and
makes it less
likely to get
snagged or
looped around
any object.
2-1a Connect the Display Ribbon Cable from the Display Screen to the Display Hub.
Display
Display
Screen
Display
Ribbon
Cable
Display
Clip
Hub
2-2a Attach Display Screen into the Display Hub.
Display
Screen
Display
Clip
Display
Hub
8
Page 9
Step 2b: Connecting the Side Display
Parts Needed:
1. Display Screen (1) (with cable and clip)
2. Side Mount Bracket (1)
3. M5 x 6mm SBHCS (2)
4. Screen Mount Cap (1)
2-1b Connect the Side Mount Bracket using the (2) M5 x 6mm SBHCS.
Side Mount
Bracket
M5 x 6mm
SBHCS
2-2b Connect the Display Ribbon Cable from the Display Screen to the Display Hub and connect the
Display Screen to the Side Mount Bracket. Install the Screen Mount Cap into the Display Hub.
Display
Hub
Screen
Mount Cap
Display
Clip
Display
Screen
9
Page 10
Step 3: Plugging in the Cables
Parts Needed:
1. Power Cable (1)
2. Foot Pedal (1)
3-1: Plug in the Foot Pedal Cable into the sewing
machine.
3-2: Once all the cables are connected, you can
attach the power cord to the sewing machine,
then connect the power cord to an outlet.
Power
Adapter
Off
On
3-3: When you are ready to begin sewing,
turn on the machine using the power switch
located on the back of the machine.
Note: Below is a reference of how the
machine should be congured.
Power
Cord
USB Connector Port
(Programming only)
Foot Pedal
(For sit down system)
Foot
Pedal
Cable
10
Page 11
Threading the Quilting Machine
1. Place thread on the cone style thread stand.
2. Pull the thread through both loops of the thread mast.
3. Put the thread through the top hole on the thread
guide, wrap the thread around and through the bottom
hole of thread guide at the middle of the machine.
4. Take the thread through the rst thread tensioner,
between the two disks.
5. Loop the thread down around the second tensioner.
6. Pull the thread through the tensioner disks and around
the Check Spring.
7. Feed the thread into the thread guide below the
tensioner
8. Feed the thread through the right thread guide up to
the take up lever.
9. Pull the thread through the hole in the take up lever.
10. Feed thread into the left thread guide below.
11. Pull the thread down towards the needle and
through the bottom thread guide.
12. Feed the thread through the eyelet in the
front of the needle arm.
13. Feed the thread through the eye of the
needle.
Needle Diagram
Front ViewSide View
Shank
Shaft
Groove
Eye
Point
Scarf
2
11
12
10
13
3
9
4
Make sure the
thread is between
the tensioner discs.
1
8
5
6
7
The Thread Must
Go Through The
Check Spring.
Use cone
style thread
*Be sure to
install the
Needle with
12
the scarf
toward
the throat
13
of your
machine.
11
Page 12
Winding Bobbins
1. Place the thread on the thread stand.
2. Pass the thread through the hooks in the thread mast.
3. Pull the thread through the bobbin thread guide at the back of the
quilting machine.
4. Loop the thread around the spring hook and around the thread
tensioner.
5. Wrap the thread around the bobbin as shown.
6. Start the bobbin winder by pushing the bobbin winder cam into the
bobbin.
Note: When the bobbin is full it will automatically stop.
Thread
Mast
2
Loosen set screw
and twist cam,
to adjust bobbin
ll. (Clockwise for
to decrease ll,
counterclockwise
to increase ll)
6
5
Bobbin
Winder Cam
The bobbin winds in a
clockwise direction
4
1
Thread
Cutter
When the bobbin is full you can cut
the thread with the thread cutter
found next to the bobbin stand.
Make sure the
thread is between
the tensioner discs
12
3
The bobbin winder runs on
a separate motor from the
quilting machine. This allows you to wind bobbins
with the quilting machine
running or stopped, as
long as the power is on.
Page 13
Installing the Bobbin Case
1. Remove the Bobbin Case by pulling on the
lever.
Pull the
Lever To
Release The
Bobbin Case
2. Place the full Bobbin into the Bobbin Case.
Note: The bobbin thread needs to slide into the
slit on the Bobbin Case.
Bobbin
Bobbin
*Note the direction the
thread is coming off the
bobbin in relation to the
bobbin case.
Case
3. Pull several inches of thread from Bobbin
through the Bobbin Case.
When the thread is
pulled the bobbin
will turn clockwise.
4. Place the Bobbin Case into the quilting
machine with the lever arm at the 3 o’clock
position, and press it into place until it clicks in.
Do Not Use
the lever when
inserting the
Bobbin Case.
Bobbin
Case
13
Hook
Assembly
Page 14
Thread Tension
Proper Tension
Top
Fabric
Bottom
Fabric
Too Much Top Tension
Top Thread
Thread
Knot
Bobbin
Thread
If the bobbin thread is
being pulled through the
top layer of fabric you
need to decrease the
tension on the top thread
by turning the top tension
knob counter-clockwise.
If the thread is
properly tensioned the
top thread and the
bobbin thread will knot
in the middle of the
fabric layers.
Decrease Tension
Too Little Top Tension
Too Little Bobbin Tension
Bobbin Thread Pulled
Through Top fabric
If the top thread is
Turn the Knob Counter-
Clockwise
Increase Tension
being pulled through the
bottom layer of fabric
you need to increase
the tension on the top
thread by turning the top
tension knob clockwise.
Top Thread
Turn the Knob Clockwise
Too Much Bobbin Tension
Pulled Through
Bottom Fabric
It is very important to make sure that the bobbin tension is properly set rst, see page
16 for directions on setting the bobbin tension. As long as you have your bobbin tension correct,
you should be able to x the tension by adjusting only the top tension. If you are unable to x you
tension by only adjusting the top tension you may need to re-adjust the bobbin tension.
14
Page 15
Adjusting Thread Tension
Note: The thread tension will need to be adjusted
anytime the thread is changed. Follow the process
below to adjust the thread tension for the thread you
have selected. See page 30 for more information about
properly tensioning your thread.
1. Set the bobbin case, with the bobbin inside, in your hand on
its side and pull up on the thread. The thread should pull the
bobbin case vertical and the thread should ow out of the bobbin without lifting the bobbin off of your hand. If the bobbin pulls
out of your hand, the tension is too tight and will need to be
loosened. If the thread ows out of the bobbin on its side but
does not pull the bobbin vertical the tension is too loose and will
need to be tightened.
2. To adjust the bobbin tension, locate the larger of the two
screws on the bobbin case. Tighten the tension in minute ad-
justments by twisting the large screw to the right or clockwise.
To loosen, twist the large screw to the left or counterclockwise
minutely.
3. Adjust the top thread tension after the bobbin tension is established. Start with the knob loose, so that none of the screw
is showing, then slowly increase the tension until the thread
tension is balanced and the thread knots in the middle layers of
your fabric.
When the thread is
pulled the bobbin
will turn clockwise.
Turn the screw clockwise to
increase bobbin tension and
counter-clockwise to decrease
bobbin tension.
15
Page 16
The Foot Pedal
The foot pedal has a front press and a back kick feature. The front press control the stitching speed
of the sewing machine. The back kick controls the needle up/down function of the sewing machine.
The foot pedals front press control the stitch speed
of the sewing machine. The farther the pedal is
depressed the faster the machine will stitch
Slower Stitch Speed
Faster Stitch Speed
Press the back kick to toggle
the needle up/down
Front Press
Press and hold the back kick to toggle
the default needle stopping position
Back Kick
16
Page 17
Final Checklist
Before you begin sewing make sure that:
• The mast is attached and tightened securely
• The bobbin winder was able to ll a bobbin and stops when full
• The quilting machine is threaded correctly
• The display hub is secured
• The display powers on and displays the quilting settings
• Check for bent needles
• The needle is secured rmly into the needle bar
• The power cord is securely connected
No objects other than quilting materials
should be near the needle or quilting area of
the quilting machine.
17
Page 18
Main Screen Options
Maximum Speed
Maximum Presets:
The Main Screen provides access to the different sewing methods and access the Settings menu.
Maximum Mode
This mode allows you to set the maximum speed of the machine. When sewing in this mode the
maximum machine speed is xed. To get consistent stitch lengths you must adjust your fabric
movements to match the speed of the machine.
Baste
The baste feature allow the user to place a temporary stitch at large intervals to secure fabric
layers together.
Needle Up/Down
The Needle Up/Down feature toggles the needle up or down depending on the last location the
needle is in.
Settings
The Settings menu allows access to information regarding the sewing machine. You can also enter
the diagnostics menu to test different aspects of the machine to identify issues.
18
Page 19
Sewing Modes
Needle Position Indicator
This button is for the default needle
position when sewing is stopped. This
can also be changed by holding the back
kick on the foot pedal for at least three
seconds.
Mode Indicator
This button indicates which sewing mode
is currently active.
Stitch Size Setting
The baste stitch can be set to small,
medium, or large.
Speed Setting Indicator
The Speed Indicator shows current
sewing speed as a percentage of the
maximum 1800 stitches per minute. The
minimum being 5% and the maximum of
100%.
Mode Indicator
Stitch Size Setting
Speed Setting
Indicator
Pedal
Indicator
Needle Stop
Position
Indicator
(up position)
Speed Setting Presets
In Maximum Speed Mode three preset
speeds can be set to quickly change
speeds to a desired set speed.
Preset Speed Save Button
Saves a new preset speed to the current
maximum speed the machine is set to.
Pedal Indicator
Indicated if the Foot Pedal is plugged in.
Speed Setting
Presets
Maximum Speed
Preset Speed
Save Button
19
Page 20
Settings
Settings
The settings menu allows access to
information regarding the sewing
machine.
System
This screen displays the number of
stitches sewn and hours the machine
has run.
Screen Calibration
Use this screen to calibrate when the
touch screen is not properly set to
where touched.
Main Screen
Returns the user back to the Main
Screen.
Handle Switch (on Frame Mode
Only)
Switches the default handle buttons
so sewing controls can be controlled
with the left hand.
Overspeed
Sound
Main Screen
Measurements
System
Handle Switch
Screen
Calibration
Overspeed Sound (on Frame
Mode Only)
Turns the Overspeed buzzer on/off.
Measurements
Switches between inches and cm for
desired stitch lengths.
Machine Mode
Indicates if your display shows Sit Down
Functions or Frame Functions.
20
Main Screen
Page 21
Machine Rev.
Machine software version current on
users machine.
System Info
Display Rev.
Display software version current on
users display.
Stitch Count
Number of stitches completed since
the last reset.
Hours Run
Number of hours run since the last
reset.
Total Stitch Count
Number of stitches completed for
the life of the machine.
Total Hours Run
Number of hours run for the life of
the machine.
Reset
Restarts the counters so user can
track number of stitches for a project
or desired period of time.
Machine Rev.
Stitch Count
Reset
Total Stitch Count
Display Rev.
Hours Run
Total Hours Run
21
Page 22
Repair Kit
This section contains direction for cleaning and maintaining
the quilting machine, and instruction to repair simple issues.
Every sewing machine includes a basic repair kit, which
includes parts to make simple repairs to your machine.
Timing Spacer - 1
A tool to make timing your machine
easier and more consistent.
M3 Thumb Screw - 1
22
Page 23
The Needle Plate
Parts Needed:
1. Flat Head Screw Driver
1. Place your needle plate on your sewing machine and rotate hand wheel to ensure needle plate orientation so that all screw holes are visible and needle enters the middle of the needle plate without
contacting the needle plate at any point.
2. Attach your needle plate using 4 needle plate screws, don’t tighten the screws during this step.
3. Rotate hand wheel until the needle is in the lowest position move needle plate till it is centered
around needle and tighten all 4 needle plate screws.
Note: The Needle Plate can be removed for cleaning the hook assembly, checking timing of the Hook
Assembly and for removing tangled thread.
Needle Plate Screw
Needle Plate
Needle
23
Page 24
The Hook Holder
Parts Needed:
1. 3mm Allen Wrench
1. Rotate your hook assembly so that the positioning guide is at the highest point during rotation.
2. Attach your hook holder to your sewing machine with a M5 X 10 FHCS (don’t tighten the screw
during this step) with the hook holder’s nger in the middle of the hook assembly’s positioning guide.
3. Slide your hook holder away from the hook assembly so there is about a 0.75mm gap (Make sure
the hook holder is in the Hook Assembly Positioning Guide securely with a gap between hook holder
and hook assembly) between the hook holder and the hook assembly, and tighten the M5 X 10 FHCS.
Note: Adjust the hook holder only if receiving a replacement part, removing your hook assembly or
part gets bumped out of place.
M5 X 10 FHCS
Hook Assembly
Hook Holder
Hook Assembly
Positioning
Guide
0.75mm Gap
between Hook
Holder and Hook
Assembly
24
Page 25
Hopping Foot Adjustment
Parts Needed:
1. 3mm Allen Wrench
1. Using the hand wheel on the back of your machine, rotate your machine until the needle bar is in
the lowest position.
2. Attach your hopping foot to the press bar using a M3 Thumb Screw (don’t tighten during this
step)
Press Bar
Needle Plate
M3 Thumb
Screw
Hopping Foot
3. Place 4-8 sheets of paper (approximately 0.5mm) under the foot and lower the hopping foot
to the top of the surface. You may need to use more or less sheets of paper if your project is
particularly thick or thin.
4. Tighten the bolt using the 3mm Allen Wrench.
Note: The Hopping Foot needs to be adjusted for thicker and thinner fabrics, if the machine is
skipping stitches lower the hopping foot.
3mm Allen
Wrench
M3 Thumb
Screw
25
Page 26
Timing The Machine
Parts Needed:
1. 2mm Allen Wrench
2. Timing Spacer
1. Loosen all three hook assembly set screws with a M2 allen wrench by inserting the wrench into
the machines timing hole when each set screw aligns with the hole.
2. Rotate the handwheel clockwise from the front of the machine so needle is raising out of the hook
assembly.
3. Bring the needle so it rests on the top of timing spacer, so the groove in the needle aligns in the
middle of the hook on the hook assembly. The needle should be as close as possible to the hook assembly without touching, roughly between 0.02mm and 0.075mm.
4. Tighten set screw, make sure needle doesn’t hit hook by watching to see if the needle bends
during rotation and there is no clicking noise. Rotate machine using the handwheel a full rotation to
ensure the needle doesn’t hit anywhere during rotation. If needle hits the hook assembly anywhere
during rotation adjust needle height up or down off center from hook in 0.25mm increments as appropriate to clear the collision.
5. Tighten the two remaining set screws.
Note: Only time the sewing machine if replacing hook assembly or machine comes out of timing.
2mm Allen
Wrench
Hook
Assembly
Needle
Set
Screws
0.02-0.075mm Gap
Scarf
Timing Hole
Cut Out
Timing Spacer
Hook
Tip Of Needle
26
Page 27
Changing A Needle
1. Raise the Needle to the Highest Point.
2. Loosen the thumb screw that secures the needle.
3. Remove the old needle and insert the new one.
4. Hand tighten the thumb screw while holding the Needle in place.
Note: Change the needle if it gets bent or if it begins to get dull.
(refer to pg. 33 for Needle Info)
Old
Needle
Needle
Thumb
Screw
* Hand tighten
Needle Thumb
Screw only.
*The eye of
the needle
faces the
bobbin
opening
Needle
Thumb
Screw
New
Needle
Cleaning Tension Discs
1. Remove thread.
2. Remove all lint and thread remnants.
Note: You can use canned/compressed air to
clean this area.
Note: Lint build up between the tension discs can
prevent you from being able to properly tension
your thread.
Separate the
tension discs and
clear them of lint
and debris
*Be sure to install the needle
with the scarf (indent) toward
the throat of your machine.
27
Page 28
Cleaning Bobbin Area
1. Remove the bobbin case.
2. Remove all lint and any cloth and thread remnants.
Note: You can use canned/compressed air to
clean this area out as well.
Cleaning Bobbin Case
1. Remove the bobbin.
2. Remove all lint and thread remnants.
3. Place the bobbin back into the bobbin case.
Note: Once both components are clean
reassemble the bobbin case and place it into the
sewing machine.
Clean the
inside of the
hook assembly
Clean the
inside of the
bobbin case
Clean the area
around the
hook assembly
Clean the area
under the
bobbin thread
tension spring
28
Page 29
Oiling the Machine: Head
We recommend oiling your machine regularly to keep it operating smoothly. It is recommended that
you oil your machine every 20 hrs of use. If you use the machine frequently, we recommend oiling at
the beginning of each project. Oil before use if you have not used your machine for more than 30 days.
The head of the machine and the hook assembly are the only areas that require regular lubrication.
1. Remove the Screen Mount Cap, Display Screen and Cable from the sewing machine.
2. Place one to two drops of oil into the holes indicated with the arrows.
Remove
cable and
Screen
1-2 Drops
1-2 Drops
Keeping the machine well oiled will reduce wear and extend the life of the sewing machine.
29
Page 30
Oiling the Machine: Hook
Frequency: Once every other bobbin change.
1. Remove the Bobbin Case.
2. Ensure all lint and thread remnants have been removed.
3. Rotate the hand wheel so that the needle is halfway down, about a quarter turn. This will put the
hook in the optimal position to be oiled.
4. Place 1 drop of oil on the hook assembly indicated by the arrow, pictured here.
5. Rotate the hand wheel and place it into the ‘needle Up’ position.
1-2 Drops
After oiling, run the machine briey to ensure all components receive lubrication.
30
Page 31
Troubleshooting
14+ Troubleshooting Instruction
IssueCauseSolution
Troubleshooting Mechanics
Hopping foot in lowest position 0.5mm away
Critical distances check
if not working/stitching
properly or making noise
Machine PowerCable may be loose
Skipped Stitches
Thread Bunches Up Or Is
Getting Wrapped Around
Hook Holder
Check there is a proper distance between hook
Machine may be improperly threaded
Hopping foot may be too close or too far from
Machine may be improperly timed
Bobbin may be wound or threaded improperly
Thread may have too much or too little tension
Hook holder pressing against hook assembly
Bobbin case has a damaged or missing springReplace the bobbin case (page 12-13)
14+ Troubleshooting Instruction
from needle plate
Make sure Timing is correct See timing instructions (page 24)
holder and hook assembly
Machine stitching troubleshooting
the needle plate
The needle may be damaged
Bobbin threaded incorrectly
Machine threaded incorrectly
Bobbin is wound incorrectly
Thread tension is not correct
Check timing is correct
See hook holder instructions (page 22)
Check all cables and ensure they are
securely plugged in
Check threading and make sure the
thread passes through all tensioners and
thread guides (page 11)
Check and adjust the hopping foot gap
(page 23)
Re-time the machine. See timing
instructions (page 24)
Check the needle and replace it if
necessary (page 26)
Check the bobbin to ensure that it is
properly wound and that it is properly
inserted into the bobbin case (page 12-
13)
Check and re-adjust your tension (page
25)
Loosen the hook holder and slide it as far
away from the hook assembly as possible
Check the bobbin to ensure that it is
properly inserted into the bobbin case
(page 12-13)
Check threading and make sure the
thread passes through all tensioners and
thread guides (page 11)
Check the bobbin to ensure that it is
properly wound (page 12-13)
Check and re-adjust your tension (page
25)
Re-time the machine. See timing
instructions (page 24)
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IssuesCauseSolution
Thread Breaking
Machine Is Running Loud
Troubleshooting
Machine stitching troubleshooting - continued
Thread tension too tightDecrease tension (page 25)
Inspect for accidental double wrapping
of thread on thread guides, make sure
Machine not threaded correctly
Hesitating too long at one point
Bobbin has a burr on it
Bobbin not inserted correctly
Top thread and bobbin thread tensions not
balanced
Debris on tension discs
Hook holder pressing against hook assembly or
doesn't have enough space
Bobbin is not correctly wound
Timing needs to be adjusted
Needle bent or burredReplace the needle
Hook assembly needs to be replacedContact your Sewing Machine Dealer
Needle plate off center rubbing needleSee needle plate instructions (page 21)
Hook assembly needs oil
Needle bar and mechanics need oilOnly one or two drops of oil (page 29)
Bobbin winder is running
thread mast is directly over thread spool,
make sure thread spool is correctly
installed
Move machine quicker within speed
limitations so stitches don't overlap or
build up, sewing in one place will cause
thread to break
Check and replace the bobbin (page 12-
13)
Remove the bobbin and make sure that
it clicks when you press it into the hook
assembly (page 12-13)
Make sure bobbin tension is adjusted
correctly (page 12-13)
Clean between and around the tensioner
discs (page 26)
Re-adjust the hook holder (page 22)
Check the bobbin to ensure that it is
properly wound and that it is properly
inserted into the bobbin case (page 12-
13)
If needle is hitting the hook, the thread
will break. Follow the timing instructions
(page 24)
Only one or two drops of oil see
instructions under oiling my machine
(page 29)
Make sure the bobbin winder cam is
pushed out (page 12)
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Needle Information
Needle Diagram
Front ViewSide View
Shank
Shaft
Groove
Eye
Scarf
Shank - The part of the needle that is held in the
needle bar
Shaft - The long narrow part of the needle. The
diameter measurement is based on the shaft
Groove - Allows the thread to pass through the
fabric more easily
Eye - The hole near the tip of the needle for the
thread to pass through
Scarf - A cut away on the back of the needle
which allows the the hook on the bobbin
assembly to move past the needle and “hook” the
thread
Point - The sharp end of the needle. There are
different types of points for different applications
It’s important that you change you needle when
the point dulls or you may damage your fabric
Point
Recommended Needle Style- 135x5, DPX5
(Equivalent Needle Styles-134, 135x7, 797, SY
1955)
Needle Size:Thread Size and Type:
14/90monolament, 100 wt. silk, 60 wt.
polyester
16/100monolament, 60 wt., 50 wt. polyester or
cotton thread
18/11040 wt. cotton and polyester, 30 wt.
cottons and polyester
20/125any thread 30 wt. or heavier
For the best results:
• Use the recommended needle style and make
sure it is properly positioned
• Change your needle after 8 hours of use and
at the beginning of each project
• Choose your needle size based on the weight
and type of the thread that you use
• Use a multidirectional needle
Change your needle:
• If you can hear your needle popping into your
fabric
• If your thread is breaking
• If you are getting skipped or uneven stitches
• If you are getting puckered or damaged
fabrics
• If there is a popping or clunking sound made
by the sewing machine, this may be a sign
that the needle is bent
• After 8 hours of use and at the beginning of
each project
33
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Thread Information
Things to consider when choosing a thread:
• The manufacturer of the thread matters (for thread weights and quality of thread)
• The weight and ply of the thread. For example: 40/3 means 40 weight 3 ply
• Not every manufacturer uses the same sizing scales. Sometimes it is easiest to examine and
compare threads to nd the size you want
• Thread may be measured in weight, tex, denier, number or composition standards
depending on the brand. Make sure that you know what scale the threads you are
considering are measured by
• The ply is how many strands are twisted together to make the thread
• The size of your thread is important because it will determine the appropriate needle size,
effect your tension and how visible the thread will be on you projects
• Needle sizes
• Too small of a needle will shred medium and heavy threads
• Too large of a needle will cause inconsistent stitching
• The processing and quality of thread. The following processes are the most commonly used:
• Mercerized - Cotton thread that has been treated in a way that increases the strength,
improves color quality and prevents fading.
• Glazed - Mercerized thread that has then been waxed or treated in another way to give it a
polished appearance. The coating may rub off and if this happens it may cause issues with your
machine
• Gassed - Cotton thread that has been exposed to a high temperature gas ame very rapidly.
This process removes fuzz and lint, giving the thread a smoother appearance.
• Bonded - The thread is treated with a resin to increase its strength. Usually used for heavyduty applications such as upholstery
• Length of Fibers - Also know as the staple. This is the length of the cotton bers. Extra-long
staple cotton thread is better because it has better strength and creates less lint.
• Lubricants - Polyester threads generally will have a small amount of lubricant on them to
reduce friction. If the thread feels oily it has too much lubricant and should be avoided. Cotton
threads should not have lubricant on them
• Colorfastness - How well a thread will hold its color
For the best results:
• Use a thread from a thread cone unless you have the thread spool accessory
• It is recommended that you use a high quality thread when quilting with high quality fabric
• cotton thread works well with most cotton fabrics
• Don’t use old thread unless it will pass the yank test when pulling it off its cone.
• If you can break the thread by sharply yanking it off the cone or spool then it will break in
your machine and is not suitable
• Slow down with specialty threads
• Write down tension settings you like with each thread
• An example of a recommended thread is an Extra-Long Staple 100% Egyptian Cotton Mercerized
40/3
• Keep your thread out of direct sunlight, as this will cause the thread to fade and lose strength,
and do not store near extreme temperatures
34
Page 35
Additional Tips
Thread
Thread weight is usually stamped on the edge of the spool or printed on the top or bottom of the
spool. Thread becomes heavier as weight designations
• 60 weight, a very thin/ne thread
• 50 weight
• 40 weight
Heavier weight threads are more noticeable on the quilt. A 50 weight thread is a popular choice for
quilting and 40 weight threads will be even more visible, while 60 weight versions will usually blend
into the fabric.
Thread weight is only one of many factors to consider when selecting machine quilting thread. Will
the thread’s color blend with the fabric or stand out to make quilting an important part of the design?
Consider whether you prefer the matte nish of a cotton thread, the shine of a rayon thread, or the
glimmer of a metallic thread. Go with what you like, get the right needle for it, and give the thread a
tryout. Remember to adjust the machines thread tension settings based on the type of thread you
are using.
decrease
.
Needles
The size of the needle shows on the front of the package with 2 sizes, the larger number of the two
is a metric designation and the smaller is the American standard equivalent. The larger the number,
the larger the diameter of the shaft of the needle. As a general rule, the ner the fabric you use on
the quilt, the ner the needle you should use as well.
Batting
The weight and thickness of batting is measured by its loft. A low loft batting is thinner and lighter
than a high loft batting. Low loft batting is used when a atter appearance is the desired look for
a quilt. High loft batting should be used if a uffy full quilt is the goal. Typically, wool batting is the
thickest of the various types of batting and bamboo is the lightest. Wool is known for providing the
most warmth, followed by polyester and then cotton. Choose the batting that will provide you with
the right look and feel for your project.
35
Page 36
The Grace Company
2225 South 3200 West
Salt Lake City, UT 84119
Phone: 1-800-264-0644
Fax: 801-908-8888
www.graceframe.com
1-800-264-0644
www.graceframe.com
Model: GC140
115-230 V~, 50-60 Hz, 400 W
5000843
HOUSEHOLD USE ONLY
USAGE MENAGER SEULEMENT
CONFORMS TO UL STD. 1594
CERTIFIED TO CSA STD. C22.2 No. 68
Date Code: 1511
36
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