Brother MFC-3420C, MFC-3820CN User's Guide

USER’S GUIDE
MFC-3420C MFC-3820CN
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
.

Use only GENUINE brother supplies

DO NOT refill the ink cartridges. Attempting to use refilled cartridges or the use of incompatible inks, may cause damage to the print heads in your product. Any such damages will not be covered by warranty. Warranty coverage does not apply to problems caused by the use of 3rd party ink or 3rd party ink cartridges. We can only recommend the use of genuine Brother consumables.
i

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the telephone line cord first and the power cord from the AC power socket.
To prevent injuries, be careful not to put your fingers on the area shown in the illustration. Because that part is extremely HOT after you use your machine.
Do not handle the plug with wet hands. Doing this might cause an electrical shock.
ii
To prevent injuries, be careful not to put your hands on the edge of the machine under the scanner cover.
To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
To prevent injuries, be careful not to touch the area shaded in the illustration.
To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
To prevent injuries, be careful not to touch the edge of the metallic part shown in the illustration.
iii
WARNING
When you move the machine, grasp the side handholds as shown above. Do NOT carry the machine by holding it at the bottom.
Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
This product must be installed near an socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the socket in order to shut off power completely.
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
iv

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a socket and a standard, grounded AC power outlet. Choose a location where the temperature remains between 10° and 35°C.
Caution
Avoid placing your machine in a high-traffic area.
Avoid placing your machine on the carpet.
Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.
Do not connect your machine to electrical sockets controlled by wall switches or automatic timers.
Disruption of power can wipe out information in the machine’s memory.
Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply.
Avoid interference sources, such as speakers or the base units of cordless phones.
v

Quick Reference Guide

Sending faxes

Automatic Transmission
1
If it is not illuminated in
green, press (
2
Load your document. (See
Load documents
2-1.)
3
Enter the fax number using Speed-Dial, Search or the dial pad.
4
Press
Colour Start

Receiving faxes

Select Receive Mode
1
Press
2
Press or to select
Fax Only, Manual Fax/Tel TAD
Menu/Set
Mono Start
Menu/Set, 0, 1
or
, and then press
on page
or
.
,
External
.
Fax
.

Storing numbers

Storing Speed-Dial numbers
1
Press
2
).
Using the dial pad, enter a two-digit Speed-Dial location number, and then press
3
Enter a number (up to 20 digits), and then press
Menu/Set
4
Enter a name up to 15 characters (or leave it blank), and then press
Menu/Set
5
Press
Menu/Set, 2, 3, 1
Menu/Set
.
.
Stop/Exit
.
.
.
vi

Dialling operations

Making copies

Speed-Dialling
1
If it is not illuminated in
green, press (
2
Load your document. (See Load documents on page 2-1.)
3
Press press #, and then press the two-digit Speed-Dial number.
4
Press
Colour Start
Using Search
1
If it is not illuminated in
green, press (
2
Press and then enter the first letter of the name you’re looking for.
3
Press or search the memory.
4
Press
Colour Start
Search/Speed Dial
Mono Start
.
Search/Speed Dial
Mono Start
.
or
or
Fax
Fax
Single copy
1
Press
).
,
).
,
illuminate it in green.
2
Load your document. (See
Load documents
2-1.)
3
Press
Colour Start
Sorting multiple copies (Using the ADF)
1
Press illuminate it in green.
2
Load your document in the ADF.
3
Use the dial pad to enter the number of copies you want (up to 99).
4
Press
5
Press or select
Stack/Sort
press
6
Press or select
Sort
Menu/Set
7
Press
Colour Start
Mono Start
Options
Menu/Set
, and then press
Mono Start
(Copy
.
(Copy)
.
, and then
.
.
) to
on page
or
to
.
or
vii

Table of Contents

1
2
Introduction ..........................................................................1-1
Using this Guide ...............................................................1-1
Finding information.....................................................1-1
Symbols used in this Guide........................................1-1
Control panel overview .....................................................1-2
Turning the machine to Power Save condition........... 1-5
About fax machines .......................................................... 1-7
Fax tones and handshake..........................................1-7
ECM (Error Correction Mode).....................................1-8
Connecting the machine ................................................... 1-9
Connecting an external telephone.............................. 1-9
Connecting an external telephone answering
device (TAD) ........................................................1-10
Sequence ............................................................. 1-10
Connections ......................................................... 1-12
Recording outgoing message (OGM) on
an external TAD ...............................................1-12
Multi-line connections (PBX) .................................... 1-13
If you are installing the machine to work
with a PBX........................................................1-13
Custom features on your phone line......................... 1-13
Loading documents and paper .......................................... 2-1
Load documents ............................................................... 2-1
Using the automatic document feeder (ADF) ............. 2-1
Recommended environment .................................. 2-1
Using the scanner glass ............................................. 2-3
About paper ......................................................................2-4
Handling and using special paper .............................. 2-4
Paper capacity of the paper tray ........................... 2-5
Paper specifications for the paper tray .................. 2-5
Paper capacity of the output paper support .......... 2-6
Printable area .............................................................2-7
How to load paper and envelopes .............................. 2-8
To load paper or other media................................. 2-8
To load glossy paper .............................................. 2-9
To load envelopes ................................................ 2-10
viii
3
On-screen programming .....................................................3-1
User-friendly programming ...............................................3-1
Menu table.................................................................. 3-1
Memory storage..........................................................3-1
Navigation keys ................................................................3-2
4
5
Getting started ..................................................................... 4-1
Initial Setup.......................................................................4-1
Setting the Date and Time..........................................4-1
Setting the Station ID..................................................4-2
Entering text ...........................................................4-3
Inserting spaces .....................................................4-3
Making corrections .................................................4-3
Repeating letters .................................................... 4-3
Special characters and symbols ............................ 4-4
Setting Tone or Pulse dialing mode
(Not available in New Zealand) ..............................4-4
General Setup...................................................................4-5
Setting the Mode Timer ..............................................4-5
Setting the Paper Type ...............................................4-6
Setting the Ring Volume.............................................4-7
Setting the Beeper Volume.........................................4-7
Setting the Speaker Volume....................................... 4-8
Power Save Setting....................................................4-8
Setup Receive ...................................................................... 5-1
Basic receiving operations................................................ 5-1
Choosing the Receive Mode.......................................5-1
To select or change your Receive Mode................5-2
Setting the Ring Delay................................................5-3
Setting the F/T Ring Time (Fax/Tel mode only)..........5-4
Fax Detect ..................................................................5-5
Printing a reduced incoming fax (Auto Reduction) .....5-6
Printing a fax from the memory...................................5-6
Advanced receiving operations.........................................5-7
Operation from extension telephones......................... 5-7
For Fax/Tel mode only................................................5-7
Using a cordless external handset..............................5-8
Changing the remote codes........................................5-8
Reception into memory (Not available for colour fax
reception)................................................................5-9
If the Memory Receive is On at this time................5-9
If the Memory Receive is Off at this time................5-9
ix
Polling....................................................................... 5-10
Secure Polling......................................................5-10
Setup for Polling Receive (Standard)...................5-10
Setup for Polling Receive with Secure Code........ 5-11
Setup Delayed Polling Receive ............................ 5-11
Sequential Polling..................................................... 5-12
6
Setup Send ...........................................................................6-1
How to fax.........................................................................6-1
Enter Fax mode..........................................................6-1
How to dial........................................................................6-1
Manual dialling............................................................ 6-1
Speed-Dialling ............................................................ 6-2
Search ........................................................................6-2
Faxing from the automatic document feeder (ADF) ... 6-3
Faxing from the ADF..............................................6-3
Faxing from the scanner glass ...................................6-3
Automatic transmission ..............................................6-4
Manual transmission................................................... 6-4
Out of Memory message........................................6-4
Basic sending operations ................................................. 6-5
Sending faxes using multiple settings ........................6-5
Contrast......................................................................6-5
Fax Resolution............................................................ 6-6
Manual and automatic fax Redial ............................... 6-7
Colour fax transmission..............................................6-7
Dual Access (Not available for colour faxes)..............6-8
Real Time Transmission.............................................6-8
Checking job status ....................................................6-9
Cancelling a job while scanning, dialling and
sending the document .......................................... 6-10
Cancelling a scheduled job....................................... 6-10
Advanced sending operations ........................................6-11
Broadcasting (Not available for colour faxes)...........6-11
Overseas Mode ........................................................6-12
Delayed Fax (Not available for colour faxes)............6-13
Delayed Batch Transmission
(Not available for colour faxes).............................6-14
Setup for Polled Transmit (Standard)
(Not available for colour faxes).............................6-14
Setup for Polled Transmit with Secure Code
(Not available for colour faxes).............................6-15
TX Lock (KEY Lock for some countries)................... 6-16
x
Using TX Lock (KEY Lock for some countries).........6-17
Setting Up the TX Lock for the First Time ............6-17
Changing the TX Lock Password .........................6-18
Switching TX Lock ON..........................................6-18
Switching OFF TX Lock........................................6-19
Telephone Service for Australia......................................6-20
Distinctive Ringing (Telstra
Set the Distinctive Ringing to ON.........................6-21
Caller ID (Caller IDentification).................................6-21
Advantages of Caller ID........................................6-21
How Does the Caller ID Work?.................................6-22
The Caller ID Appears on the Display
When Your Telephone Rings ........................... 6-22
The Caller ID is Stored in Your Machine Memory ....6-22
Viewing Caller ID List................................................6-23
Printing Caller ID List............................................6-23
Telephone Service for New Zealand ..............................6-24
FaxAbility ..................................................................6-24
How Will the Fax Machine Treat All Other
Numbers?.........................................................6-24
What is the Advantage of Using the FaxAbility
Function?..........................................................6-24
How Does FaxAbility Work?.................................6-25
How to Turn FaxAbility OFF or ON.......................6-26
Caller ID (Caller IDentification).................................6-27
Advantages of Caller ID........................................6-27
How Does the Caller ID Work?.................................6-27
The Caller ID Appears on the Display
When Your Telephone Rings ........................... 6-27
Viewing Caller ID List................................................6-28
Printing Caller ID List............................................6-28
Telephone Service for Some Countries..........................6-29
Distinctive Ringing (For Singapore and
Hong Kong) .......................................................... 6-29
Setting the Distinctive Ringing..............................6-29
Caller ID (For Singapore and Hong Kong)................6-30
Viewing Caller ID List................................................6-31
Printing Caller ID List............................................6-31
®
FaxStream® Duet®).....6-20
7
xi
Quick-Dial numbers and dialling options ..........................7-1
Storing numbers for easy dialling ..................................... 7-1
Storing Speed-Dial numbers....................................... 7-1
Changing Speed-Dial numbers...................................7-2
Setting up Groups for Broadcasting............................7-3
Dialling options .................................................................7-5
Access codes and credit card numbers......................7-5
Pause .........................................................................7-6
Fax Redial ..................................................................7-6
Tone or Pulse (Not available in New Zealand) ........... 7-6
8
9
10
Remote Fax Options ............................................................ 8-1
Fax Forwarding.................................................................8-1
Programming a Fax Forwarding number....................8-1
Setting Fax Storage..........................................................8-2
Backup Print...............................................................8-2
Setting your Remote Access Code...................................8-3
Remote Retrieval..............................................................8-4
Using your Remote Access Code...............................8-4
Remote commands ....................................................8-5
Retrieving fax messages............................................8-6
Changing your Fax Forwarding number .....................8-6
Printing reports ....................................................................9-1
Machine settings and activity............................................ 9-1
Customizing the Transmission Verification Report..... 9-1
Setting the Journal Period..........................................9-2
Printing reports ...........................................................9-3
To print a report......................................................9-3
Making copies ....................................................................10-1
Using the machine as a copier ....................................... 10-1
Enter Copy mode......................................................10-1
Making a single copy................................................ 10-2
Making multiple copies .............................................10-2
Out of Memory message..........................................10-3
Using the Copy keys (Temporary settings) .................... 10-4
Enlarge/Reduce........................................................10-5
Quality ......................................................................10-6
Options .....................................................................10-7
Paper Type........................................................... 10-8
Paper Size............................................................ 10-9
Brightness ..........................................................10-10
Contrast..................................................................10-11
Sorting copies using the ADF................................. 10-12
N in 1 copy (Page Layout)......................................10-13
Changing the default copy settings .............................. 10-15
Copy Quality...........................................................10-15
Brightness...............................................................10-15
xii
Contrast ..................................................................10-15
Colour Adjustment ..................................................10-16
Legal limitations............................................................10-17
11
12
Walk-Up PhotoCapture Center™ (MFC-3820CN only) ..... 11-1
Introduction ..................................................................... 11-1
PhotoCapture Center
Basic flow........................................................................11-2
Getting started................................................................11-3
Printing the Index (Thumbnails)......................................11-5
Printing images ...............................................................11-6
Number of Copies.................................................11-7
DPOF printing...........................................................11-8
Changing the default settings .........................................11-9
Print Quality..............................................................11-9
Paper & Size.............................................................11-9
Brightness...............................................................11-10
Contrast ..................................................................11-10
Colour enhancement .............................................. 11-11
Cropping .................................................................11-12
Understanding the Error Messages........................ 11-13
Using PhotoCapture Center Using PhotoCapture Center
documents.................................................................11-14
Important information ........................................................12-1
Important Information for Australia .................................12-1
IMPORTANT-For Your Safety..................................12-1
Disconnect device ................................................12-1
LAN connection (MFC-3820CN only) .......................12-1
International E
Statement .............................................................12-2
Important safety instructions.....................................12-2
Important Information for New Zealand..........................12-4
Important Safety Instructions....................................12-4
IMPORTANT-For Your Safety..................................12-7
Disconnect device ................................................12-7
IMPORTANT NOTICE..............................................12-7
LAN connection (MFC-3820CN only) .......................12-7
Important Information for Some Countries......................12-8
Important Safety Instructions....................................12-8
LAN connection (MFC-3820CN only) .....................12-10
Trademarks............................................................. 12-11
NERGY STAR
requirements ................... 11-1
from your PC.................11-14
for scanning
®
Compliance
xiii
13
Troubleshooting and routine maintenance .....................13-1
Troubleshooting ..............................................................13-1
Error messages ........................................................13-1
Document jams.........................................................13-4
Document is jammed in the top of
the ADF unit. ....................................................13-4
Document is jammed inside the ADF unit. ........... 13-4
Printer jam or paper jam...........................................13-5
Paper is jammed inside the front of
the machine......................................................13-5
Paper is jammed inside the paper tray ................. 13-6
Paper is jammed inside the machine. .................. 13-7
If you are having difficulty with your machine...........13-8
How to improve print quality ......................................... 13-12
Cleaning the print head .......................................... 13-12
Print quality check .................................................. 13-12
Checking the ink volume ..............................................13-15
Packing and shipping the machine......................... 13-16
Routine maintenance.................................................... 13-19
Cleaning the scanner.............................................. 13-19
Cleaning the machine printer platen....................... 13-20
Replacing the ink cartridges ...................................13-21
G
S
14 15
Glossary .............................................................................. G-1
Specifications ......................................................................S-1
Product description...........................................................S-1
General.............................................................................S-1
Print media .......................................................................S-2
Copy .................................................................................S-3
PhotoCapture Center (MFC-3820CN only) ......................S-3
Fax....................................................................................S-4
Scanner ............................................................................S-5
Printer ...............................................................................S-6
Interfaces..........................................................................S-6
Computer requirements....................................................S-7
Consumable items............................................................S-8
Network (LAN) (MFC-3820CN only).................................S-8
Index ......................................................................................I-1
Remote Retrieval Access card .......................................... R-1
xiv
1

Introduction

Using this Guide

Thank you for buying a Brother Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you’ll see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.
Bold Bold typeface identifies specific keys on the
machine control panel.
Italics Italicised typeface emphasizes an important point
or refers you to a related topic.
Courier New
Warnings inform you what to do to avoid possible personal injury.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
Improper Setup alerts you to devices and operations that are not compatible with the machine.
Courier New type face identifies the messages on the LCD of the machine.
INTRODUCTION 1 - 1

Control panel overview

MFC-3420C MFC-3820CN
10 9 8
1 - 2 INTRODUCTION
Hook
3 4 5 6 71 2
Hook
11 10 9 8
3 4 5 6 71 2
Copy keys
1
(Temporary settings):
Options
You can quickly and easily select temporary settings for copying.
Quality
Use this key to temporarily change the quality for Copying.
Enlarge/Reduce
Lets you enlarge or reduce copies depending on the ratio you select.
Fax and telephone keys:
2
Fax Resolution
Sets the resolution when you send a fax.
Redial/Pause
Redials the last number you called. It also inserts a pause in auto dial numbers.
Hook Lets you dial fax numbers without
lifting the handset.
Dial Pad
3
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone.
Mode keys:
4
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Scan
Lets you access Scan mode.
5
Stop/Exit
Stops an operation or exits from the menu.
6
7
Mono Start
Lets you start sending faxes or making copies in black and white.
Also lets you start a scanning operation. (Colour or mono, depending on the scanning setting on your PC)
Colour Start
Lets you start sending faxes or making copies in full colour.
Also lets you start a scanning operation. (Colour or mono, depending on the scanning setting on your PC)
Power Save
You can turn the machine to power save condition.
INTRODUCTION 1 - 3
Navigation keys:
8
Menu/Set
Lets you access the Menu to program and store your settings in the machine.
When using the speaker or during ringing in fax mode, you can press these keys to adjust the volume.
Search/Speed Dial
Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a two-digit number.
Press to scroll backward to a menu selection.
or
Press to scroll through the menus and options.
Also, you can use these keys to do a numeral search for the names of stored numbers in fax mode.
Liquid Crystal Display (LCD)
9
Displays messages on the screen to help you set up and use your machine.
Print keys
0
Job Cancel (MFC-3420C only) Clears data from the printer
memory.
Ink
Lets you clean the print heads, replace an ink cartridge and check the available ink volume.
Photo Key: (MFC-3820CN only)
A
PhotoCapture
Lets you access the PhotoCapture Center.
1 - 4 INTRODUCTION
Turning the machine to Power Save condition
When the machine is idle, you can turn it to Power Save condition by pressing the will receive telephone calls, and also receive faxes in
Fax/Tel
been set up will be sent. You can even retrieve faxes using Remote Retrieval if you are away from your machine. If you want to do other operations, you must turn the machine back on.
Turning the machine to Power Save condition
Press and hold down the key until the LCD shows:
The LCD light will turn off.
Turning the machine to Power Save condition off
Press and hold down the key until the LCD shows:
The LCD will show the date and time (Fax mode).
Even if you turned the machine off, it will periodically clean the print head to preserve print quality.
If you unplug the AC power cord, no machine operations will be available.
Power Save
External TAD
or
key. In Power Save mode, the machine
Fax Only
mode. The delayed faxes that have
Power Save
Power Save
Shutting Down
Please Wait
,
You can turn the machine Off by customizing the key as shown next page. In this Off mode, no machine operation will be available. (See Power Save Setting on page 4-8.)
The external telephone is always available.
Power Save
INTRODUCTION 1 - 5
P. Save Setting Receive Mode Available Operations
Fax Receive:On
(default)
Fax Only
External TAD
Fax Receive, Fax Detect, Delayed Fax, Remote Fax Option, Remote Retrieval:
You cannot receive fax with Mono Start or Colour Start.
Delayed Fax and Remote Fax Option should be set before you switch off the machine.
Manual
Fax/Tel
*
Delayed Fax, Fax Detect:
You cannot receive fax with Mono Start or Colour Start.
Delayed Fax should be set before you switch off machine.
*You cannot receive a fax automatically even if you have set the receive mode to
Fax Receive:Off
No machine operations will be
available.
Fax/Tel
.
1 - 6 INTRODUCTION

About fax machines

Fax tones and handshake
When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press
Colour Start
dialling During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.
Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows
If your machine is set to the automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the “chirps” for about 40 seconds, and the LCD continues to show
Stop/Exit
press The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible.
and they will continue for about 60 seconds after
Receiving
Fax Only
Receiving
.
Mono Start
.
mode, it will answer every call
. To cancel receiving,
or
When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. Pay special attention to the directions for connecting a TAD in this chapter. (See
device (TAD)
Connecting an external telephone answering
on page 1-10.)
INTRODUCTION 1 - 7
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.
Your machine must have enough memory for this feature to work.
1 - 8 INTRODUCTION

Connecting the machine

Connecting an external telephone
You can connect a separate telephone (or telephone answering device) as shown in the diagram below.
Extension Telephone
External Telephone
(Example for Australia)
When this phone (or TAD) is in use, the LCD shows
INTRODUCTION 1 - 9
Telephone
.
Connecting an external telephone answering device (TAD)
Sequence
You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
1 - 10 INTRODUCTION
If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.
Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line.
TAD
TAD
(Example for Australia)
When the TAD is in use, the LCD shows
Telephone
INTRODUCTION 1 - 11
.
Connections
The external TAD must be connected as shown above.
1
Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.)
2
Record the outgoing message on your external TAD.
3
Set the TAD to answer calls.
4
Set the Receive Mode to
Choosing the Receive Mode
(See
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
2
Limit your speaking to 20 seconds.
3
End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
51 and Start.”
We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.
External TAD
on page 5-1.)
.
1 - 12 INTRODUCTION
Multi-line connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the Receive Mode set to Fax Only to receive faxes any time of the day or night.
If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.
If you are installing the machine to work with a PBX
1
It is not guaranteed that the unit will operate properly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to incoming calls should initially be regarded as telephone calls.
Manual
. All
Custom features on your phone line
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine. (and Custom features on a single line. on page 13-9.)
INTRODUCTION 1 - 13
2
Loading documents and
paper

Load documents

You can send a fax copy and scan from the ADF (automatic document feeder) or from the scanner glass.
Using the automatic document feeder (ADF)
The ADF can hold up to 20 pages and feeds each sheet individually. Use standard (80 gsm) paper and always fan the pages before putting them in the ADF.
Recommended environment
Temperature: 20° C - 30° C Humidity: 50% - 70% Paper: 80 gsm A4
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric. (To fax, copy or scan this kind of document, see page 2-3.)
Using the scanner glass
on
Make sure documents written with ink are completely dry.
Documents to be faxed must be from 14.8 to 21.6 cm wide and
14.8 to 35.6 cm long.

2 - 1 LOADING DOCUMENTS AND PAPER

1
Unfold the ADF Document Support.
ADF Document Support
2
Fan the pages well and stagger them at an angle. Make sure you put the documents face up, top edge first in the ADF until you feel them touch the feed roller.
3
Adjust the paper guides to fit the width of your documents.
Approx.10 mm Depth
DO NOT pull on the document while it is feeding.
To use the ADF, we recommend that the scanner glass must be empty.
LOADING DOCUMENTS AND PAPER 2 - 2
Using the scanner glass
You can use the scanner glass to fax pages of a book or one page at a time.
1
2
3
Documents
To use the scanner glass, the ADF must be empty.
Lift the document cover.
Using the document guidelines on the left, centre the document face down on the scanner glass.
Close the document cover.
If the document is a book or is thick, do not slam the cover or press on it.
must be A4 size (21.6 to 29.7 cm).
Documents are Face Down on the Scanner Glass
2 - 3 LOADING DOCUMENTS AND PAPER

About paper

The print quality of your document can be affected by the kind of paper you use in the machine.
To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before purchasing large quantities.
For best results, use the recommended paper.
When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the “Basic” tab in the printer driver or in the Paper Type setting in the menu ( Also avoid stacking by removing each page after it exits the machine to avoid smudging.
Menu/Set, 1, 2
Handling and using special paper
Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing up toward you.
Avoid touching either side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
).
LOADING DOCUMENTS AND PAPER 2 - 4
Paper capacity of the paper tray
Paper Type Paper Size Number of sheets
Plain Paper (Cut Sheet)
Letter, Executive, A4, A5, A6, B5 (JIS)
100 of 80 gsm up to 10 mm
Legal 50 of 80 gsm
Inkjet Paper Letter, A4 20 Glossy Paper Letter, A4 20 Transparencies Letter, A4 10 Envelopes DL, COM-10, C5,
10
Monarch, JE4
,
Photo Card 102 mm X 152 mm
89 mm X 127 mm),
L (
30
2L (127 mm x 178 mm)
Index Card 127 mm x 203 mm 30
* You can copy only on A4, A5 and Photo Card (102 mm X 152 mm)
paper.
* You can receive faxes only on A4 paper.
Paper specifications for the paper tray
Cut Sheet Paper Weight
Plain Paper: 64 to 120 gsm Inkjet Paper: 64 to 200 gsm Glossy Paper: Up to 220 gsm Index card: Up to 120 gsm
Thickness Plain Paper: 0.08 to 0.15 mm
Inkjet Paper: 0.08 to 0.25 mm Glossy Paper: Up to 0.25 mm Envelopes: Up to 0.52 mm Photo Card: Up to 0.42 mm Index card: Up to 0.15 mm
2 - 5 LOADING DOCUMENTS AND PAPER
Paper capacity of the output paper support
Output Paper Support
Up to 50 sheets of 80 gsm (A4)
Transparencies and glossy paper must be picked up from the output paper support one page at a time to avoid smudging.
Legal cannot be stacked on the output paper support.
Do not use paper or envelopes:
that are damaged, curled, wrinkled, or irregularly shaped
2 mm or longer
that are extremely shiny or highly textured
that were previously printed by a printer
that cannot be arranged uniformly when stacked
that are made with a short grain
2 mm or longer
Do not use envelopes:
that are of a baggy construction
that are embossed (have raised writing on them)
that have clasps on them
that are not sharply creased
that are preprinted on the inside
LOADING DOCUMENTS AND PAPER 2 - 6
Printable area
The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes.
EnvelopesCut Sheet Paper
34
1
34
1
2
unprintable area
Paper Paper Size
Cut Sheet A4 Fax 3 mm 12 mm 3 mm 3 mm
Printer 3 mm 3 mm 3 mm 3 mm Copy 3 mm 3 mm 3 mm 3 mm
A5 Printer 3 mm 3 mm 3 mm 3 mm
Copy 3 mm 3 mm 3 mm 3 mm
A6, JIS_B5, Exective
Letter, Legal
Photo Card
Index Card 127 mm x
Envelopes DL, C5,
102 mm x 152 mm
L,
2L Printer 3 mm 3 mm 3 mm 3 mm
203 mm
COM10, Monarch, JE4
Printer 3 mm 3 mm 3 mm 3 mm
Printer 3 mm 3 mm 6 mm 6 mm
Printer 3 mm 3 mm 3 mm 3 mm Copy 3 mm 3 mm 3 mm 3 mm
Printer 3 mm 3 mm 3 mm 3 mm
Printer 10 mm 20 mm 3 mm 3 mm
1
Top
2
Bottom
3
Left
2
4
Right
2 - 7 LOADING DOCUMENTS AND PAPER
,
Printable area depends on the Printer driver settings. The figures above are approximate and the printable area may
vary depending on the type of cut sheet paper you are using.
How to load paper and envelopes
To load paper or other media
1
Fan the stack of paper well to avoid paper jams and mis-feeds.
2
Press and slide the paper guide to fit the paper width.
Paper Guide
LOADING DOCUMENTS AND PAPER 2 - 8
3
Gently insert the paper. Make sure the print side is towards you and the paper is below
the maximum paper mark.
Maximum Paper Mark
Print Side
Paper
To load glossy paper
1
Fan the stack of glossy paper well.
2
Put a sheet of plain paper in the paper tray first, and then put the stack of glossy paper on top of it.
If the glossy sheets are ‘double-feeding’, put one sheet in the paper tray at a time.
2 - 9 LOADING DOCUMENTS AND PAPER
To load envelopes
1
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
If the envelopes are ‘double-feeding’, put one envelope in the paper tray at a time.
2
Press and slide the paper guide to fit the width of the envelopes. Insert them into the paper tray with the address side toward you and pointed in the direction below.
Maximum Paper Mark
Print Side
LOADING DOCUMENTS AND PAPER 2 - 10
3

On-screen programming

User-friendly programming

Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.
Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Menu table
You can probably program your machine without the User’s Guide if you use the Menu table that begins on page 3-3. These pages will help you understand the menu selections and options that are found in the machine’s programs.
to
Fine
Menu/Set
:
Fine
,
.
You can program your machine by pressing followed by the menu numbers. For example to set Press Press
Menu/Set, 2, 2, 2 Menu/Set
Fax Resolution
and or to select
.
Memory storage
If there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas Mode, and so on) will be lost. You may also have to reset the date and time.
3 - 1 ON-SCREEN PROGRAMMING

Navigation keys

*Access the menu *Go to the next menu level
*Accept an option *Scroll through the current
menu level
*Go back to the previous
menu level
*Exit the menu
You can access the menu mode by pressing When you enter the menu, the LCD scrolls.
1
Press —OR— Press —OR— Press
for General Setup menu
2
for Fax menu
3
for Copy menu
Menu/Set
1.General Setup
2.Fax
3.Copy
.
....
Press
You can scroll more quickly through each menu level by pressing the arrow for the direction you want: or .
Then set an option by pressing on the LCD.
The LCD will then show the next menu level. Press or to scroll to your next menu selection. Press When you finish setting an option, the LCD shows
0
for Initial Setup
Menu/Set
Menu/Set
Use to scroll backward if you passed your choices or want to save keystrokes.
.
0.Initial Setup
when that option appears
Accepted
.
ON-SCREEN PROGRAMMING 3 - 2
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
1.
General
Setup
1.Mode Tim er 5 Mins
2.Paper Type Plai n
3.Volume 1.Ring High
4.P.Save Setting
Selections
2.Beeper High
3.Speaker High
Fax Receive:
The factory settings are shown in Bold.
to
accept
Options Descriptions Page
Sets the time to
2 Mins
1 Min 30 Secs 0 Sec Off
Inkjet Glossy (4-Color or 3-Colo r) Transp rncy
Med
Low Off
Med
Low
Off
Med
Low Off
On
Off
return to Fax mode.
Sets the type of paper in the paper tray.
Adjusts the ring volume.
Adjusts the volume level of the beeper.
Adjusts the speaker volume.
Customizes the Power Save key not to receive fax in Standby mode.
to
exit
4-5
4-6
4-7
4-7
4-8
4-8
3 - 3 ON-SCREEN PROGRAMMING
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
2.Fax 1.Setup
Receiv e
(In Fax mode only)
Selections
1.Ring D elay 02-10
2.F/T Ring Time
3.Fax Detec t O n
4.Remote Code
5.Auto Reduct ion
6.Memory Receive
7.Pollin g RX Standard
The factory settings are shown in Bold.
to
accept
Options Descriptions Page
Sets the number of
(Example for Australia)
70 Sec 40 Sec
30 Sec
20 Sec
(Example for Australia)
Off
On
( 51, #51) ( 91, #91 for New Zealand)
Off
On
Off
On
Off
Secure Timer
rings before the machine answers in Fax or Fax/Tel mode.
Sets the pseudo/double-ring time in Fax/Tel mode.
Receives fax messages without pressing the Start key.
You can answer all calls at an extension or external phone and use codes t o turn the machine on or off. You can personalize these codes.
Reduces the size of incoming faxes.
Automatically stores any incoming faxes in its m emory if it runs out of paper.
Sets up your machine to poll another fax machine.
to
exit
5-3
5-4
5-5
5-8
5-6
5-9
5-10
ON-SCREEN PROGRAMMING 3 - 4
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
2.Fax (Continued)
2.Setup Send (In Fax mode
only)
3.Set Quick-Dial
Selections
1.Contrast Au to
2.Fax Resolut ion
3.Delayed Fax
4.Batch TX On
5.Real Time TXOff
6.Polled T X Standard
7.Overseas Mode
1.Speed-Dial Stores Speed-Dial
2.Setup Groups
The factory settings are shown in Bold.
to
accept
Options Descriptions Page
Changes the
Light Dark
Standa rd
Fine S.Fine Photo
Set the time of day in
Off
On Next Fax Only
Secure
On
Off
Sets up a Group
lightness or darkn ess of faxes you send.
Sets the default resolution for outgoing faxes.
24 hour format that the delayed fax es will be sent.
Combines delayed faxes to the same fax number at the same time of day into one transmission.
You can send a fax without using the memory.
Sets up the document on your machine to be retrieved by another fax machine.
Adjusts for overseas transmissions, which can sometimes cause problems.
numbers, so you can dial by pressing only a few keys (and Start).
number for Broadcasting.
to
exit
6-5
6-6
6-13
6-14
6-8
6-14
6-12
7-1
7-3
3 - 5 ON-SCREEN PROGRAMMING
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
2.Fax (Continued)
4.Report Settin g
5.Remote Fax Opt
6.Remaining Jobs
0.
Miscellaneous
Selections
1.Transmission
2.Journa l Period
1.Fax Forward
2.Fax Storage
3.Remote Access
4.Print Docume nt
Checks which jobs
1.TX Lock (1.Key Lock)
2.
Distinctive
(Not available in New Zealand)
The factory settings are shown in Bold.
to
accept
Options Descriptions Page
On On+Image
Off
Off+Image
Every 7 Days Every 2 Days Every 24 Hours Every 12 Hours Every 6 Hours
Every 50 Faxes
Journal: Off
On
Off
On
Off
--- You must set your
Prints incoming faxes
Prohibits most
ON
OFF
Initial setup for Transmission Verification Report and Journal Report.
Sets the machine to forward fax messages.
Stores incoming faxes in the memory so you can retrieve them while you are away from your machine.
own code for Rem ote Retrieval.
stored in the memory.
are in the memory or cancels a delayed fax or polling job.
functions except receiving faxes into memory.
Use with phone company distincive ringing service to register the ring pattern with the machine.
to
exit
9-1
9-2
8-1
8-2
8-3
5-6 8-2
6-9
6-16
6-20 6-29
ON-SCREEN PROGRAMMING 3 - 6
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
2.Fax (Continued)
3.Copy 1.Qualit y Best
0.
Miscellaneous
(Continued)
2.Brightne ss —- +
3.Contrast —- +
4.Color Adjust
Selections
2.Faxability (Only for New
Zealand)
3.Caller ID Di splay#
1.Red R:- +
2.Green G:- +
3.Blue B:- +
Options Descriptions Page
ON
OFF
Print Report
Normal
Fast
- +
- +
- +
- +
- +
- +
- +
- +
R:- + R:- +
R:- + R:- +
G:- +
G:- +
G:- + G:- +
B:- +
B:- +
B:- + B:- +
The factory settings are shown in Bold.
to
accept
If you have FaxAbility from Telecom, you can use this function to stor e the ri nging pat tern of your fax number. And if you set in to ON, you should use the registered number only.
View or print a list of the last 30 Caller IDs stored in memory.
Selects the Copy resolution for your type of document.
Adjusts the brightness.
Adjusts the contrast for copies.
Adjusts the amount of Red in copies.
Adjusts the amount of Green in copies.
Adjusts the amount of Blue in copies.
to
exit
6-24
6-21 6-27 6-30
10-15
10-15
10-15
10-16
3 - 7 ON-SCREEN PROGRAMMING
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
4.PhotoCapture
(MFC-3820CN only)
1.Print Qualit y
2.Paper & Size
3.Brightness —- +
4.Contrast —- +
5.Color Enhanc e
Selections
Normal
Enhanc e:On Enhanc e:Off
The factory settings are shown in Bold.
to
accept
Options Descriptions Page
Selects the print
Fine
Photo
10x15cm Glossy 13x18cm Glossy
A4 Glos sy
A4 Plai n 10x15cm Inkjet A4 Inkj et
- +
- +
- +
- +
- +
- +
- +
- +
1.White
Balanc e
- +
- +
- +
- +
- +
Sharpness
2.
- +
- +
- +
- +
- +
3.Color
Densit y
- +
- +
- +
- +
- +
quality.
Selects the paper and print size.
Adjusts the brightness.
Adjusts the contrast. 11-10
Adjusts the hue of the white areas.
Enhances the detail of the image.
Adjusts the total amount of colour in the image.
to
exit
11-9
11-9
11-10
11-11
ON-SCREEN PROGRAMMING 3 - 8
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
4.PhotoCapture
(MFC-3820CN only)
(Continued)
4.Test P rint (MFC-3420C only)
6.Test P rint (MFC-3820CN
only)
6.Cropping
7.Scan to Card
Selections
1.Quality
2.B/W File Type
3.ColorFile Type
The factory settings are shown in Bold.
*1 See the complete Software User’s Guide on the CD-ROM.
to
accept
Options Descriptions Page
Cropping:On
Cropping:Off
B/W 200x100 dpi B/W 200 dp i
Color 150 dp i
Color 300 dp i Color 600 dp i
TIFF
PDF
PDF
JPEG
Crops the image around the margin to fit the paper size or print size. Turn this feature off i f you want to print wh ole images or prevent unwanted cropping.
Selects the Scan resolution for your type of original.
Selects the default file format for black and white scanning.
Selects the default file format for colour scanning.
You can print a test sample page to check the print quality and adjust the Vertical Alignment.
to
exit
11-12
2-23*
2-23*
2-23*
13-12
1
1
1
3 - 9 ON-SCREEN PROGRAMMING
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
5.LAN (MFC-3820CN
only)
1.Setup TCP/IP
Selections
1.BOOT Method
2.IP Add ress [000-255].
3.Subnet Mask
4.Gatewa y [000-255].
5.Host N ame BRN_XXXXXX Enter the Host name.
6.WINS Config
7.WINS Server
8.DNS Serve r (Primary)
9.APIPA On
The factory settings are shown in Bold.
to
accept
Options Descriptions Page
Auto
Static RARP BOOTP DHCP
[000-255]. [000-255]. [000-255]
[000-255]. [000-255]. [000-255]. [000-255]
[000-255]. [000-255]. [000-255]
Auto
Static
(Primary)
000.000.000.000
000.000.000.000
Off
You can choose the BOOT method that best suits you needs.
Enter the IP address.
Enter the Subnet mask.
Enter the Gateway address.
You can choose the WINS configuration mode.
Specifies the IP address of the primary or sec ondary server.
Specifies the IP address of the primary or sec ondary server.
Automatically allocates the IP address from the link-local address range.
to
exit
See Net work Use r’s Gui de on the CD- ROM
ON-SCREEN PROGRAMMING 3 - 10
Press the Menu numbers.
(ex. Press 1, 2 for Paper Type)
—OR—
Select & Set Select & Set
Main Menu Submenu Menu
5.LAN (MFC-3820CN
only) (Continued)
5.Print Reports
(MFC-3420C only)
7.Print Reports
(MFC-3820CN only)
0.Initia l Setup
2.Setup Misc.
1.Help Lis t You can print these
2.Quick-Di al ——
3.Fax Journal
4.XMIT Verify
5.User Settings
6.Network Config
(MFC-3820CN only)
1.Receive Mode
2.Date/Tim e Puts the date and
3.Station ID Fax
4.Tone/Pul se
(Not available in New Zealand)
Selections
1.Ethernet Au to
2.Time Zone GMT-XX:XX Sets the time zone
——
——
——
——
Fax On ly
Tone
The factory settings are shown in Bold.
to
accept
Options Descriptions Page
Selects Ethernet link
100B-F D 100B-H D 10B-FD 10B-HD
Fax/Te l External TAD Manual
Name
Pulse
mode.
for your country.
lists and reports.
You can choose the receive mode that best suits your needs.
time on the LCD and in headings of faxes you send.
Program your name and fax number to appear on each page you fax.
Selects the dialling mode.
to
exit
See Network User’s Guide on the CD-ROM
9-3
5-1 5-2
4-1
4-2
4-4
3 - 11 ON-SCREEN PROGRAMMING
4

Getting started

Initial Setup

Setting the Date and Time
Your machine displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected.
1
Press
2
Enter the last two digits of the year. Press
3
Enter two digits for the month. Press (For example, enter 09 for September, or 10 for October.)
4
Enter two digits for the day. Press (For example, enter 06 for 6th.)
5
Enter the time in 24-Hour format. Press (For example, enter 15:25 for 3:25 P.M.)
6
Press The LCD now shows the date and time whenever the machine
is in Fax mode.
Menu/Set, 0, 2
Menu/Set
Menu/Set
Menu/Set
Menu/Set
Stop/Exit
.
.
.
.
.
.
2.Date/Time
Year:20XX
Month:XX
Day:XX
Time:XX:XX
GETTING STARTED 4 - 1
Setting the Station ID
You should store your name or company name and fax number on all fax pages that you send.
It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence:
The “+” (plus) character (by pressing key)
Your Country Code (e.g. “61” for Australia, “64” for New Zealand)
Your local area code minus any leading “0”
A space
Your number on the local exchange, using spaces to aid readability as appropriate.
As an example, if the machine is installed in Australia and the same line is to be used for both fax and voice calls, and your national telephone number is 0161 444 5555, then you must set the fax and telephone number parts of your station ID as: +61 161 444 5555.
1
Press
2
Enter your fax number (up to 20 digits).
Press
Menu/Set, 0, 3
Menu/Set
.
.
3.Station ID
Fax:
You cannot enter a hyphen.
3
Use the dial pad to enter your name (up to 20 characters).
Press
4
Press The LCD will go back standby mode automatically.
If the Station ID has already been programmed, the LCD will ask you to press
4 - 2 GETTING STARTED
Menu/Set Stop/Exit
1
to make a change or 2 to exit without changing.
.
.
Name:
Entering text
When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys
0, #
have three or four letters printed above them. The keys for
and
do not have printed letters because they are used for special
characters. By pressing the appropriate number key repeatedly, you can access
the character you want.
Press Key one time two times three times four times
2 ABC2 3 DEF3 4 GH I 4 5 JKL5 6 MNO6 7 PQRS 8 TUV8 9 WX Y Z
Inserting spaces
To enter a space, press once between numbers and twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press to move the cursor under the incorrect character. Then press
Stop/Exit
. All letters above and to the right of the cursor will be deleted. Re-enter the correct character. You can also back up and type over incorrect letters.
Repeating letters
If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right before you press the key again.
GETTING STARTED 4 - 3
Special characters and symbols
Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press select it.
Press for (space) ! " # $ % & ’ ( ) + , - . /
Menu/Set
to
Press Press
# 0
for : ; < = > ? @ [ ] ^ _ for Ä Ë Ö Ü À Ç È É 0
Setting Tone or Pulse dialing mode (Not available in New Zealand)
Your machine comes set for Tone dialing service (multi-frequency). If you have Pulse dialing service (rotary), you need to change the dialing mode.
1 2
3
Press Press
(or Press Press
Menu/Set, 0, 4
or to select
Tone
).
Menu/Set Stop/Exit
.
Pulse
.
.
4.Tone/Pulse
4 - 4 GETTING STARTED

General Setup

Setting the Mode Timer
The machine has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the machine takes after the last Copy or Scan operation before it returns to Fax mode. If you select in the mode you used last.
Off
, the machine stays
1
Press
2
Press or to select
0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins
3
Press
4
Press
Menu/Set, 1, 1
Menu/Set Stop/Exit
.
.
.
1.Mode Timer
Off
or
.
GETTING STARTED 4 - 5
Setting the Paper Type
To get the best print quality, set the machine for the type of paper you are using.
1
Press
2
Press or to select
Inkjet, Glossy
Press
3
If you selected
Glossy:4-Color
Press The print quality of black ink varies depending on the kind of
glossy paper you are using. Black ink is used when you select
Glossy:4-Color
black ink, select by combining the three ink colours.
4
Press The machine ejects paper with printed surfaces face up onto the
paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.
Menu/Set, 1, 2
Transprncy
or
Menu/Set
Menu/Set
Stop/Exit
.
Glossy
or
.
. If the glossy paper you are using repels the
Glossy:3-Color
.
.
Plain
, press or to select
Glossy:3-Color
, .
, which simulates black ink
2.Paper Type
.
4 - 6 GETTING STARTED
Setting the Ring Volume
You can adjust the ring volume when your machine is idle (not being used). You can turn the ring level.
Off
or you can select the ring volume
1
Press
2
Press or to select (
Press
3
Press —OR— In Fax mode, press or to adjust the volume level. Every time
you press these keys, the machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press. The new setting will stay until you change it again.
Menu/Set, 1, 3, 1
Low, Med, High
Menu/Set Stop/Exit
or
.
.
Off
.
).
1.Ring
Setting the Beeper Volume
You can change the beeper volume. The default (factory) setting is
Low
. When the beeper is on, the machine beeps every time you
press a key or make a mistake and after a fax is sent or received.
1
Press
2
Press or to select your
option.
(
Press
3
Press
Menu/Set, 1, 3, 2
Low, Med, High
Menu/Set Stop/Exit
or
.
.
Off
.
)
2.Beeper
GETTING STARTED 4 - 7
Setting the Speaker Volume
You can adjust the machine’s one-way speaker volume.
1
Press
2
Press or to select (
Press
3
Press
Menu/Set, 1, 3, 3
Low, Med, High
Menu/Set Stop/Exit
or
.
.
Off
.
).
3.Speaker
Power Save Setting
You can customise the machine’s Power Save key. The default mode is On. Your machine can receive faxes or calls even if the machine is Power Save mode. If you want to have your machine not to receive faxes or calls, turn this setting to (See Turning the machine to Power Save condition on page 1-5.)
1
Press
2
Press or to select
On
3
Press
4
Press
Menu/Set, 1, 4
).
Menu/Set Stop/Exit
.
Off
(or
.
.
Fax Receive:Off
4.P.Save Setting
.
4 - 8 GETTING STARTED
5

Setup Receive

Basic receiving operations

Choosing the Receive Mode
There are four different Receive Modes for your machine. You can choose the mode that best suits your needs.
LCD How it works When to use it
Fax Only
(automatic receive)
Fax/Tel * (fax and telephone)
(with an external or extension telephone)
Externa l TAD
(with an external answering machine)
Manual
(manual receive)
(with an external or extension telephone)
The machine automatically answers every call as a fax.
The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.
The external answering machine (TAD) automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.
You control the phone line and must answer every call yourself.
For dedicated fax lines.
Use this mode if you expect to receive lots of fax messages and few telephone calls. You cannot have an answering machine on the same line, even if it is on a separate wall socket/phone socket on the same line. You cannot use the telephone company’s Voice Mail in this mode.
Use this mode if you have connected an answering machine on your phone line. The TAD setting works only with an external answering machine . Ring Delay and F/T Ring Time do not work in this setting.
Use this mode when you are using a computer modem on the same line or if you don’t receive many fax messages or with Distinctive Ring. If you answer and hear fax tones, wait until the machine takes over the call, then hang up. (See Fax Detect on page 5-5.)
Fax/Tel
* In
mode you must set the Ring Delay and F/T Ring Time.
SETUP RECEIVE 5 - 1
To select or change your Receive Mode
1
If it is not illuminated in green, press (
2
Press
3
Press or to select
Fax Only, Fax/Tel, External TAD
Press
4
Press If you are changing the Receive Mode while in another
operation, the LCD will return to that operation.
Menu/Set, 0, 1
Menu/Set Stop/Exit
.
.
.
Current Receive Mode
Fax
: Fax Only
F/T
: Fax/Tel
TAD
: External TAD
Mnl
: Manual
Fax
1.Receive Mode
Manual
or
).
.
5 - 2 SETUP RECEIVE
Setting the Ring Delay
The Ring Delay sets the number of times the machine rings before it answers in phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay setting of 4.
(See Fax Detect on page 5-5 and Operation from extension telephones on page 5-7.)
Fax Only
Fax/Tel
or
mode. If you have extension
1
If it is not illuminated in green, press (
2
Press
3
Press or to select how
many times the line rings before the machine answers.
Press
(02-10 for Australia, 01-10 for New Zealand, 00-10 for some
countries.)
(If you select 00, the line won’t ring at all.)
4
Press
Menu/Set, 2, 1, 1
Menu/Set
Stop/Exit
.
.
.
Fax
).
1.Ring Delay
SETUP RECEIVE 5 - 3
Setting the F/T Ring Time (Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.)
This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any extension phone (in a separate wall socket/phone socket) on the same line as the machine. (See
Operation from extension telephones
on page 5-7.)
1
If it is not illuminated in green, press (
2
Press
3
Press or to select how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds).
Press
4
Press Even if the caller hangs up during the pseudo/double-ringing,
the machine will continue to ring for the set time.
Menu/Set, 2, 1, 2
Menu/Set Stop/Exit
.
.
.
Fax
).
2.F/T Ring Time
5 - 4 SETUP RECEIVE
Fax Detect
When you use this feature, you don’t have to press
Colour Start
Zealand) when you answer a fax call. Selecting machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see LCD or when you hear ‘chirps’ through the handset of an extension phone connected to another phone socket, just replace the handset and your machine will do the rest. Selecting to activate the machine yourself by lifting the handset of an external or extension phone, and then press on the machine—OR—by pressing you are not at your machine. (See telephones on page 5-7.)
If this feature is set to On, but your machine doesn’t connect a
fax call when you lift a extension or external phone handset,
press the Fax Receive Code
If you send faxes from a computer on the same phone line and
the machine intercepts them, set Fax Detect to
1
If it is not illuminated in green, press (
2
Press
3
Use or to select On (or
Off
Press
4
Press
, or the Fax Receive Code
Menu/Set, 2, 1, 3
).
Menu/Set Stop/Exit
.
.
Mono Start
Operation from extension
51 (91
.
51 (91
Off
51 (91
Mono Start
for New
On
allows the
Receiving
means you’ll have
Colour Start
or
for New Zealand) if
for New Zealand).
Off
Fax
).
3.Fax Detect
on the
.
,
SETUP RECEIVE 5 - 5
Printing a reduced incoming fax (Auto Reduction)
If you choose On, the machine reduces an incoming fax automatically, so that it fits on to one page of A4 size paper.
1
If it is not illuminated in green, press (
2
Press
3
Use or to select On (or
Off
Press
4
Press If you receive faxes that are split onto two pages, turn on this
setting. But if sending document is too long, the machine may print it on two pages.
If left and right margins are cut off, turn on this setting.
Menu/Set, 2, 1, 5
).
Menu/Set Stop/Exit
.
.
.
Fax
).
5.Auto Reduction
Printing a fax from the memory
If you set Fax Storage to ON for Remote Retrieval, you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 8-2.)
1
Press
2
Press
Colour Start
3
After printing has finished, press
Menu/Set, 2, 5, 4 Mono Start
or
.
.
Stop/Exit
4.Print Document
.
5 - 6 SETUP RECEIVE

Advanced receiving operations

Operation from extension telephones
If you answer a fax call on an extension telephone, or an external telephone, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code for New Zealand), the machine starts to receive a fax. (See
Detect
If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code Zealand) to take the call at an extension phone. (See Ring Time (Fax/Tel mode only) on page 5-4.)
If you answer a call and no one is on the line, you should assume that you’re receiving a manual fax.
Your caller will have to press Start to send the fax.
on page 5-5.)
#51 (#91
Press the machine’s LCD displays Receiving, and then hang up.
51 (91
for New Zealand) and wait for the chirp or until
For Fax/Tel mode only
When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call.
If you're at the machine, you can lift the handset to answer. Lift the external telephone's handset, and then press
answer. If you’re at an extension phone, you’ll need to lift the handset during
the F/T Ring Time and then press between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing
51 (91
for New Zealand).
#51 (#91
for New Zealand)
51 (91
Fax
for New
Setting the F/T
Hook
to
SETUP RECEIVE 5 - 7
Using a cordless external handset
If your cordless telephone is connected onto the line socket and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you
Hook
will have to go to the machine so you can press call to the cordless handset.
to transfer the
Changing the remote codes
Remote Codes might not work with some telephone systems. The preset Fax Receive Code is preset Telephone Answer Code is
If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as
###
and
999
).
51 (91
#51 (#91
for New Zealand). The
for New Zealand).
1
If it is not illuminated in green, press (
2
Press
3
Press or to select On (or
Off
Press
4
If you want to, enter a new Fax Receive Code. Press
5
If you want to, enter a new Telephone Answer Code. Press
6
Press
Menu/Set, 2, 1, 4
).
Menu/Set
Menu/Set
Menu/Set Stop/Exit
.
.
.
.
.
4.Remote Code
Fax
).
5 - 8 SETUP RECEIVE
Reception into memory (Not available for colour fax reception)
As soon as the paper tray becomes empty during fax reception, the screen will display paper tray. (See
Check Paper
How to load paper and envelopes
If the Memory Receive is On at this time...
The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory. Subsequent incoming faxes will also be stored into memory until the memory is full, following this no further incoming fax call will be automatically answered. To print all data put fresh paper in the paper tray and press
Mono Start
Colour Start
or
If the Memory Receive is Off at this time...
The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory. Subsequent incoming faxes calls will not be automatically answered until fresh paper is put in the paper tray. To print the last fax received, put paper in the paper tray and press
Mono Start
; please put some paper in the
on page 2-8.)
.
Colour Start
or
.
1
If it is not illuminated in green, press (
2
Press
3
Use or to select On (or
Off
Press
4
Press
Menu/Set, 2, 1, 6
).
Menu/Set Stop/Exit
.
.
.
Fax
).
6.Memory Receive
SETUP RECEIVE 5 - 9
Polling
Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines, or you can have someone poll your machine.
Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your machine to receive a fax, they pay for the call. If you poll someone's fax machine to receive a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Secure Polling
Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
Setup for Polling Receive (Standard)
Polling Receive is when you call another fax machine to receive a fax from it.
1
If it is not illuminated in green, press (
2
Press
3
Press or to select
Standard
Press
4
Enter the fax number you are polling. Press
Menu/Set, 2, 1, 7
.
Menu/Set
Mono Start
.
Colour Start
or
.
.
Fax
).
7.Polling RX
5 - 10 SETUP RECEIVE
Setup for Polling Receive with Secure Code
You need to make sure you are using the same secure code as the other party.
1
If it is not illuminated in green, press (
2
Press
3
Press or to select
Secure
Press
4
Enter a four-digit secure code.
This is the same as the security code of the fax machine you are
polling.
5
Press
6
Enter the fax number you are polling.
7
Press
Setup Delayed Polling Receive
You can set the machine to begin Polling Receive at a later time.
Menu/Set, 2, 1, 7
.
Menu/Set
Menu/Set
Mono Start
.
.
Colour Start
or
.
.
Fax
).
7.Polling RX
1
If it is not illuminated in green, press (
2
Press
3
Press or to select
Press
4
The screen prompts you to enter the time you want to begin
polling.
5
Enter the time (in 24-hour format) you want to begin polling.
For example, enter 21:45 for 9:45 PM.
6
Press
7
Enter the fax number you are polling,
Press
The machine makes the polling call at the time you entered.
You can set up only one Delayed Polling.
Menu/Set, 2, 1, 7
Menu/Set
Menu/Set
Mono Start
.
.
Colour Start
or
.
Timer
.
.
Fax
).
7.Polling RX
SETUP RECEIVE 5 - 11
Sequential Polling
The machine can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterward, a Sequential Polling Report will be printed.
1
If it is not illuminated in green, press (
2
Press
3
Press or to choose
Standard, Secure
Press want.
4
If you selected
5
Specify the destination fax machines (up to 390), which you wish to poll by using Speed-Dial, Search, a Group (see up Groups for Broadcasting on page 7-3) or the dial pad. You must press
6
Press The machine polls each number or group in turn for a document.
Press polling process.
To cancel all sequential polling receive jobs, press
2, 6
Menu/Set, 2, 1, 7
Menu/Set
If you selected
Menu/Set
If you selected want to begin polling and press Step 5.
when the screen displays the setting you
Standard
Secure
, and then go to Step 5.
Timer
Menu/Set
Mono Start
Stop/Exit
. (See Cancelling a scheduled job on page 6-10.)
while the machine is dialling to cancel the
.
Timer
or
.
, go to Step 5.
, enter a four-digit number and press
, enter the time (in 24-hour format) you
Menu/Set
between each location.
Colour Start
or
.
Fax
).
7.Polling RX
, and then go to
Menu/Set
Setting
,
5 - 12 SETUP RECEIVE
6

Setup Send

How to fax

You can send faxes from the ADF (automatic document feeder) or from the scanner glass.
Enter Fax mode
Before sending faxes, make sure (
green. If not, press ( setting is Fax.
Fax
) to enter Fax mode. The default
Fax
) is illuminated in

How to dial

There are three ways to dial.
Manual dialling
Press all of the digits of the phone or fax number.
SETUP SEND 6 - 1
Speed-Dialling
Press number. (See
Search/Speed Dial, #
Storing Speed-Dial numbers
If the LCD shows
Not Registered
, and then the two digit Speed-Dial
on page 7-1.)
two-digit number
when you enter the
Speed-Dial number, a number has not been stored for it.
Search
You can search for names you have stored in the Speed-Dial memories. Press search. (See
* To search alphabetically, you can use dial pad to enter the first letter of the name you are looking for.
Search/Speed Dial
and the navigation keys to
Storing Speed-Dial numbers
To search alphabetically*
on page 7-1.)
To search numerically
6 - 2 SETUP SEND
Faxing from the automatic document feeder (ADF)
Faxing from the ADF
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Dial the fax number.
Press
scanning the first page.
Mono Start
or
Load documents
Colour Start
. The machine starts
Fax
).
on page 2-1.)
Faxing from the scanner glass
You can use the scanner glass to fax pages of a book or one page at a time. The documents can be up to A4 size. To cancel, press
Stop/Exit
1 2
3
4
5
. If it is not illuminated in green, press ( Load your document on the scanner glass. (See Using the
scanner glass on page 2-3.) Dial the fax number. Press The machine starts scanning the first page. If you press To send a single page, press 2 (or
press The machine starts sending the
document. —OR— To send more than one page, press Place the next page on the scanner
glass. Press The machine starts scanning. (Repeat Steps 4 and 5 for each
additional page.)
Mono Start
Colour Start
Mono Start
Menu/Set
Colour Start
or
again).
.
.
, the machine starts sending.
1
and go to Step 5.
Fax
).
Next Page?
1.Yes 2.No(Dial)
Set Next Page
Then Press Set
If the memory is full and you are faxing a single page, it will be sent in real time.
If you need to cancel before the fax is sent, press You cannot send multiple pages for colour faxes.
Stop/Exit
SETUP SEND 6 - 3
.
Automatic transmission
This is the easiest way to send a fax.
Do not pick up the handset of the external phone.
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Enter the fax number using the dial pad, Speed-Dial or Search.
How to dial
4
(See Press
Mono Start
on page 6-1.)
or
Load documents
Colour Start
.
Fax
).
on page 2-1.)
Manual transmission
Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.
1
If it is not illuminated in green, press (
2
Load your document. (See Load documents on page 2-1.)
3
Pick up the handset of the external phone and listen for a dial tone.
4
On the external phone, dial the fax number you want to call.
5
When you hear the fax tone,
Mono Start
press
6
If you picked up the handset of the external phone, replace it.
Out of Memory message
If you get an of a fax, press
Memory
the option to press or to press
Out of Memory
Stop/Exit
message while scanning a subsequent page, you will have
Mono Start
Stop/Exit
Colour Start
or
message while scanning the first page
to cancel the scan. If you get an
to send the pages scanned so far,
to cancel the operation.
.
Fax
).
Out of
If the memory is full and you are faxing a single page, it will be sent in real time.
6 - 4 SETUP SEND

Basic sending operations

Sending faxes using multiple settings
When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission.
1
If it is not illuminated in green, press ( pressing
ask if you want to enter more settings:
2
Press 1 to select more settings. The LCD will return to the menu.
OR— Press
step.
Menu/Set
2
if you have finished choosing settings and go to the next
. After each setting is accepted, the LCD will
Setup Send
Fax
) before
Next
1.Yes 2.No
Contrast
If your contrast.
Use Use
document
Light
Dark
to send a dark document or make the fax lighter.
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Press
4
Press or to select
Light
Press
5
Press 1 if you want to choose more settings and the LCD will return to the
OR— Press
6
Enter a fax number. Press
is very light or very dark, you may want to set the
to send a light document or make the fax darker.
Fax
).
Load documents
Menu/Set, 2, 2, 1
Dark
or
Menu/Set
2
if you have finished choosing settings.
.
.
Setup Send
Mono Start
.
Auto
menu.
Colour Start
or
,
.
on page 2-1.)
1.Contrast
SETUP SEND 6 - 5
Fax Resolution
You can use the temporarily (for this fax only). In fax mode, press and or to select the setting you want, and then press
Menu/Set
OR— You can change the default setting:
1
If it is not illuminated in green, press (
2
Load your document. (See Load documents on page 2-1.)
3
Press
4
Press or to select the resolution you want.
Press
5
Press 1 if you want to choose more settings and the LCD will return to the
OR— Press
6
Enter a fax number. Press
Standard
Fax Resolution
.
Menu/Set, 2, 2, 2
Menu/Set
2
if you have finished choosing settings.
Mono Start
.
Setup Send
Colour Start
or
Suitable for most typed documents.
key to change the setting
.
menu.
.
Fax Resolution
Fax
).
2.Fax Resolution
Fine
S.Fine
Photo
6 - 6 SETUP SEND
Good for small print and transmits a little slower than Standard resolution.
Good for small print or artwork and transmits slower than Fine resolution.
Use when the document has varying shades of gray or photograph. This has the slowest transmission time.
Manual and automatic fax Redial
If you are sending a fax manually and the line is busy, press
Redial/Pause
again. If you want to make a second call to the last number dialled, you can save time by pressing
Colour Start Redial/Pause
If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minutes intervals.
, and then press
.
only works if you dialled from the control panel.
Mono Start
or
Redial/Pause
Colour Start
Mono Start
and
to try
or
Colour fax transmission
Your machine can send a colour fax to machines that support this feature.
However, colour faxes cannot be stored in the memory, so Delayed fax and Polling Transmit features are not available.
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Enter the fax number using the dial pad, Speed-Dial or Search.
4
Press When you send a colour fax, the machine will send it in real time
(even if You can not send multiple pages from the scanner glass.
Colour Start
Real Time TX
.
Load documents
is set to
Off
).
Fax
).
on page 2-1
.)
SETUP SEND 6 - 7
Dual Access (Not available for colour faxes)
You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory.
Your machine normally uses Dual Access. However, to send a colour fax, the machine will send the document in real time (even if The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Real Time TX
is
Off
).
If you get a page of a fax, press
Out of Memory
you can press or press
Out of Memory
Stop/Exit
message while scanning a subsequent page,
Mono Start
Stop/Exit
to cancel the operation.
message while scanning the first
to cancel scanning. If you get a
to send the pages scanned so far,
Real Time Transmission
When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending.
If the memory becomes full, the machine will send the document in real time (even if
Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set
Real Time TX
If you want to fax multiple pages from the scanner glass, Real Time Transmission should be set to
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Press
Menu/Set, 2, 2, 5
Real Time TX
to On for all documents or for the next fax only.
is set to
Off
.
Load documents
.
Off
).
Fax
on page 2-1.)
5.Real Time TX
).
6 - 8 SETUP SEND
4
To change the default setting, press or to select On
Off
(or Press Go to Step 6. —OR— For the next fax transmission only, press or to select
Next Fax Only
Press
5
Press or to select (or
Press
6
Press 1 if you want to choose more settings and the LCD will return to the
OR— Press
7
Enter a fax number. Press
In Real Time Transmission, the redial feature doesn't work.
If you are sending a colour Fax, the machine will send it in real time (even if
).
Menu/Set
Menu/Set
Next Fax:Off
Menu/Set
2
if you have finished choosing settings.
Mono Start
.
.
.
).
.
Setup Send
or
Real Time TX
menu.
Colour Start
Next Fax:On
is set to
.
Off
).
Checking job status
Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows
1
Press
2
If you have more than one job waiting, press or to scroll through the list.
3
Press
Menu/Set, 2, 6
Stop/Exit
.
No Jobs Waiting
.
.)
6.Remaining Jobs
SETUP SEND 6 - 9
Cancelling a job while scanning, dialling and sending the document
You can cancel a job while you are scanning it into memory by pressing
You can also cancel a job while the machine is dialling or sending the document by pressing
Stop/Exit
.
Stop/Exit
.
Cancelling a scheduled job
You can cancel a fax job that is stored and waiting in memory.
1
Press Any jobs that are waiting will appear
on the LCD.
2
If you have more than two jobs waiting, press or to select the job you want to cancel.
Press —OR— If you only have one job waiting, go to Step 3.
3
Press 1 to cancel. —OR— Press To cancel another job go to Step 2.
4
Press
Menu/Set, 2, 6
Menu/Set
2
to exit without cancelling.
Stop/Exit
.
.
.
6.Remaining Jobs
6 - 10 SETUP SEND

Advanced sending operations

Broadcasting (Not available for colour faxes)
Broadcasting is when the same fax message is automatically sent to more than one fax number. Using the include Groups, Speed-Dial numbers and up to 50 manually dialled numbers. If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 90 (MFC-3420C only) or 150 (MFC-3820CN only) different numbers. However, the available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use Dual Access and Delayed fax.
To include Speed-Dial numbers and manually dialled numbers in the same broadcast, you must press numbers. Use easily.
Setting up Groups for Broadcasting
(See After the broadcast is finished, a Broadcast Report will be printed to
let you know the results.
Enter the long dialling sequence numbers as you would normally, but remember that each Speed-Dial number counts as one number, so the number of locations you can store becomes limited.
If the memory is full, press than one page has been scanned, press portion that is in the memory.
Search/Speed Dial
Stop/Exit
Menu/Set
Menu/Set
to help you choose the numbers
on page 7-3.)
to stop the job or if more
key, you can
between each of the
Mono Start
to send the
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Enter a number using Speed-Dial, a Group number, Search or manual dialling using the dial pad.
(Example: Group number)
Load documents
Fax
).
on page 2-1.)
SETUP SEND 6 - 11
4
When the LCD displays the fax number or name of the other party, press
You will be asked to press the next number.
5
Enter the next number. (Example: Speed-Dial number)
6
When the LCD displays the fax number or name of the other party, press
7
Enter another fax number. (Example: Manual dialling using the dial pad.)
8
Press
Menu/Set
Menu/Set
Mono Start
.
.
.
Overseas Mode
If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off.
1
If it is not illuminated in green, press (
2
Load your document. (See Load documents on page 2-1.)
3
Press
4
Press or to select On (or
Off
Press
5
Press 1 if you want to choose more settings and the LCD will return to the
OR— Press
6
Enter a fax number. Press
6 - 12 SETUP SEND
Menu/Set, 2, 2, 7
).
Menu/Set
2
if you have finished choosing settings.
Mono Start
.
Setup Send
.
menu.
Colour Start
or
.
Fax
).
7.Overseas Mode
Delayed Fax (Not available for colour faxes)
During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Press faxes to be sent.
Menu/Set
to accept it, or enter another time for the
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Press
4
Enter the time you want the fax to be sent (in 24-hour format).
Press (For example, enter 19:45 for 7:45 PM.)
5
Press 1 if you want to choose more settings and the LCD will return to the
OR— Press 2 if you have finished choosing settings.
6
Enter a fax number. Press
The number of pages you can scan into the memory depends on the amount of data that is printed on each page.
Menu/Set, 2, 2, 3
Menu/Set
Mono Start
.
Setup Send
.
Load documents
.
menu.
Fax
).
on page 2-1.)
3.Delayed Fax
SETUP SEND 6 - 13
Delayed Batch Transmission (Not available for colour faxes)
Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
1
If it is not illuminated in green, press (
2
Press
3
Press or to select On (or
Off
Press
4
Press
Menu/Set, 2, 2, 4
).
Menu/Set Stop/Exit
.
.
.
Fax
).
4.Batch TX
Setup for Polled Transmit (Standard) (Not available for colour faxes)
Polled Transmit is when you set up the machine to wait with a document in memory so another fax machine can retrieve it.
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Press
4
Press or to select Press
5
Press 1 if you want to select additional settings. The display returns to the
OR— Press
6
Press
Menu/Set, 2, 2, 6
Menu/Set
2
if you finished selecting settings, and go to Step 5.
Mono Start
.
Setup Send
and wait for the fax to be polled.
Load documents
.
Standard
menu.
Fax
on page 2-1.)
.
).
6 - 14 SETUP SEND
Setup for Polled Transmit with Secure Code (Not available for colour faxes)
When you choose machine must enter the polling secure code.
1
If it is not illuminated in green, press (
2
Load your document. (See
3
Press
4
Press or to select Press
5
Enter a four-digit number. Press
6
Press 1 if you want to select additional settings. The display returns to the
OR— Press
7
Press The machine starts scanning the document.
You can use Secure Polling only with another Brother fax machine.
The document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by using the Cancelling a job function. (See Cancelling a scheduled job on page 6-10.)
Menu/Set, 2, 2, 6
Menu/Set
Menu/Set
2
if you finished selecting settings, and go to Step 7.
Mono Start
Polled TX:Secure
Load documents
.
Secure
.
.
Setup Send
.
menu.
, anyone who polls the
Fax
).
on page 2-1.)
.
SETUP SEND 6 - 15
TX Lock (KEY Lock for some countries)
This feature allows you to prevent unauthorised access to the machine. When switched On, TX Lock prohibits most functions. The following functions listed are available while TX Lock is switched On.
Receiving faxes
Answering & making telephone calls with an external telephone
Scheduled Delayed Transmission*
Polling*
Fax Forwarding*
Remote Retrieval
* Provided it was set before TX Lock was switched ON.
6 - 16 SETUP SEND
Using TX Lock (KEY Lock for some countries)
You must use a password to switch TX Lock ON and OFF.
Setting Up the TX Lock for the First Time
1
Press
2
Enter a 4-digit number as a new password.
3
Press The screen prompts you to re-enter
the password.
4
Re-enter the password and press
5
Press or to choose
6
Press prompts you to enter the password.
7
Enter a 4-digit password, followed by This is the same as the security password of the machine
already stored.
The screen displays
TX Lock Mode
If the password you enter at Step 7 is incorrect, the screen would display will then return to normal (displaying the date & time). You must then switch ON TX Lock again. (See page 6-18.)
Menu/Set, 2, 0, 1
Menu/Set
Menu/Set
.
. The screen
Accepted
- TX Lock is now switched ON.
Wrong Password
.
Set TX Lock
for 2 seconds, followed by
1.TX Lock
New Passwd:XXXX
Verify:XXXX
Menu/Set
Menu/Set
. After 2 seconds the display
Switching TX Lock ON
. .
Password:XXXX
.
on
SETUP SEND 6 - 17
Changing the TX Lock Password
1
Press
2
Press or to choose
Set Password
3
Press The screen prompts you to enter the
old password.
4
Enter the current password.
5
Press
6
Enter a 4-digit number as a new password.
7
Press The screen prompts you to re-enter
the new password.
8
Enter the new password again and press
9
Press
Menu/Set, 2, 0, 1
.
Menu/Set
Menu/Set
Menu/Set
Stop/Exit
.
.
.
.
.
1.TX Lock
Old Passwd:XXXX
New Passwd:XXXX
Verify:XXXX
Menu/Set
Switching TX Lock ON
1
Press
2
Press or to choose
Set TX Lock
3
Press prompts you to enter the password.
4
Enter a 4-digit password, followed by This is the same as the security password of the machine
already stored.
The screen displays
TX Lock Mode
Menu/Set, 2, 0, 1
.
Menu/Set
. The screen
Accepted
- TX Lock is now switched ON.
.
for 2 seconds, followed by
1.TX Lock
Password:XXXX
Menu/Set
.
.
If the password you enter at Step 4 is incorrect, the screen would display will then return to normal (displaying the date & time). You must then start from Step 1 to set TX Lock.
6 - 18 SETUP SEND
Wrong Password
. After 2 seconds the display
Switching OFF TX Lock
1
When TX Lock is switched ON,
Menu/Set
press
2
Enter a 4-digit password and press The screen displays
display reverts to normal. TX Lock is now switched OFF. If the password you enter at Step 2 is incorrect, the screen
would display will then return to displaying start from Step 1 to switch OFF TX Lock.
If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance.
.
Accepted
Wrong Password
, then after 2 seconds the
TX Lock Mode
Menu/Set
. After 2 seconds the display
Password:XXXX
.
. You must then
SETUP SEND 6 - 19

Telephone Service for Australia

Distinctive Ringing (Telstra® FaxStream® Duet®)
This machine feature lets you use the Distinctive Ringing subscriber service offered by Telstra’s FaxStream
®
Duet®, which allows you to have two separate telephone numbers on the one phone line. Each phone number has its own Distinctive Ringing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your machine.
Your machine has a Distinctive Ringing function, allowing you to dedicate one phone number just for receiving faxes.
After you have set the Distinctive Ring feature to On, the receive mode is set to
Manual
Voice Mail set up on the Distinctive Ring number,
automatically. Unless you have a TAD or
Manual
mode means you must answer all the calls yourself. You can not change the receive mode to the other mode while the Distinctive Ring is set to on.
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
All extension phones ring,
Registered Duet (Fax) Number
fax machine is silent.
Main number (Voice Number)
Fax machine automatically receives and prints fax message without ringing.
6 - 20 SETUP SEND
Fax machine begins ringing on third ring.
You answer the call at an external phone or an extension phone.
Telephone Answering Device (TAD) answers the call.
Set the Distinctive Ringing to ON
1
Press The screen displays the current
setting of this feature.
2
Press or to select On (or
3
Press
4
Press
Menu/Set, 2, 0, 2
Menu/Set Stop/Exit
.
.
.
Off
2.Distinctive
).
Caller ID (Caller IDentification)
Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.
To get the Caller ID Service: apply for the Caller ID service at your local telephone company, if available.
Advantages of Caller ID
For Business
All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, money-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification.
At Home
Residential customers can protect themselves from unwanted calls.
SETUP SEND 6 - 21
How Does the Caller ID Work?
The Caller ID Appears on the Display When Your Telephone Rings
As your telephone rings, the display shows you the caller’s phone number or name. Once you pick up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on the display.
Out of Area
If call came from outside your caller ID service area or a public phone. *
Private Call
If intentionally blocked the transmission of his/her ID. *
* Depends on network Function.
appears on the display, it means that the
appears on the display, it means the caller
The Caller ID is Stored in Your Machine Memory
The machine can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception. The 31st call will cause the oldest ID to be erased.
The Caller ID information stored in the memory can be used for the following.
Selecting a Caller ID from the Memory for Call Reply.
You can scroll through the Caller IDs on the display and select one for your machine to dial.
Printing the Caller ID List.
You can review calls you received by checking the Caller IDs in memory. This report will list the Date, Time, Phone Number (Caller ID), and type of Call (Comment).
6 - 22 SETUP SEND
Viewing Caller ID List
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
1
Press
2
Press or to select
Display#
If the name was not received, it will not be displayed.
3
Press or to scroll through the Caller ID memory to select the Caller ID you want to view and press
The next screen shows the caller’s telephone number and the date and time of the call.
4
Press or to return to the Caller ID listing. —OR— Press
Printing Caller ID List
Menu/Set, 2, 0, 3
and press
Stop/Exit
Menu/Set
.
.
.
3.Caller ID
Menu/Set
.
1
Press
2
Press or to select
3
Press
4
Press
Menu/Set, 2, 0, 3
Menu/Set Mono Start
.
.
.
Print Report
.
SETUP SEND 6 - 23

Telephone Service for New Zealand

FaxAbility
FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
How Will the Fax Machine Treat All Other Numbers?
FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number. When a call comes in to your main number, all the phones will ring. You can set an external answering device (TAD) to answer calls on the other number(s). (See the chart in the following page.)
What is the Advantage of Using the FaxAbility Function?
Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line. It is much easier for your callers who dial manually. The fax machine will answer with receiving tones so they will not have to press an activation code. And the people who call to talk on your main number will not have to talk to your fax machine. Basically, it gives you two independent numbers without the higher cost of a second line.
6 - 24 SETUP SEND
How Does FaxAbility Work?
Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long,
On
silence, long, etc. When FaxAbility is ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message. Otherwise, you will hear the extension phones and the fax machine continue to ring. The fax machine always listens to the ring pattern before it answers, so do not pick up the phone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not be tempted to answer that number. Either you or a telephone answering device can answer the main number(s).
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
All extension phones ring,
fax machine is silent. Registered Duet (Fax) Number
, you will not hear the first
Main number (Voice Number)
Fax machine automatically receives and prints fax message without ringing.
You answer the call at an external phone or an extension phone.
Fax machine begins ringing on third ring.
Telephone Answering Device (TAD) answers the call.
After you have set the FaxAbility feature to On, the receive mode is set to
Manual
automatically. Unless you have a TAD or Voice Mail set up on the FaxAbility number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the FaxAbility is set to on.
SETUP SEND 6 - 25
How to Turn FaxAbility OFF or ON
The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps
On
Off
On
or
.
1-3; Step 2 is where you can select either Call Waiting beeps caused by incoming calls on your main number
can affect fax transmissions. If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage. If you do have Call Waiting as well as FaxAbility, set the Call Waiting menu option
On
. See below.
to
1
Press The screen displays
2
Press or to set FaxAbility to On or If you have FaxAbility service, select
3
Press
4
Press or to set Call Waiting to On or Call Waiting service, select Call Waiting.
5
Press
6
Press
Menu/Set, 2, 0, 2
Menu/Set
Menu/Set Stop/Exit
.
.
.
.
On
to avoid the trouble caused by
.
2.Faxability
Off
.
Off
. If you have
6 - 26 SETUP SEND
Caller ID (Caller IDentification)
Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.
To get the Caller ID Service: apply for the Caller ID service at your local telephone company, if available.
Advantages of Caller ID
For Business
All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, money-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification.
At Home
Residential customers can protect themselves from unwanted calls.
How Does the Caller ID Work?
The Caller ID Appears on the Display When Your Telephone Rings
As your telephone rings, the display shows you the caller’s phone number. Once you pick up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on the display.
Out of Area
If call came from outside your caller ID service area. *
Private Call
If intentionally blocked the transmission of his/her ID. *
* Depends on network Function.
appears on the display, it means that the
appears on the display, it means the caller
SETUP SEND 6 - 27
Viewing Caller ID List
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
1
Press
2
Press or to select
Display#
If the name was not received, it will not be displayed.
3
Press or to scroll through the Caller ID memory to select the Caller ID you want to view and press
The next screen shows the caller’s telephone number and the date and time of the call.
4
Press or to return to the Caller ID listing. —OR— Press
Printing Caller ID List
Menu/Set, 2, 0, 3
and press
Stop/Exit
Menu/Set
.
.
.
3.Caller ID
Menu/Set
.
1
Press
2
Press or to select
3
Press
4
Press If you use the Caller ID for Dial back…
6 - 28 SETUP SEND
Menu/Set, 2, 0, 3
Menu/Set
.
Mono Start
Please be sure that you use appropriate dialling procedures for local and national call.
Please be sure that you make sure of the details of the exact number to be called back, and the need to insert prefix(es) for manual dialling.
Please understand that your machine may not display precisely the digits to be called.
.
.
Print Report
.

Telephone Service for Some Countries

Distinctive Ringing (For Singapore and Hong Kong)
This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your machine.
Your machine has a Distinctive Ringing function, allowing you to dedicate one phone number just for receiving faxes. You’ll need to set Distinctive Ringing to
You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.
The machine will answer only calls to the Distinctive Ringing number.
After you have set the Distinctive Ring feature to On, the receive mode is set to Voice Mail set up on the Distinctive Ring number, means you must answer all the call yourself. You can not change the receive mode to the other mode while the Distinctive Ring is set to on.
Manual
On
.
automatically. Unless you have a TAD or
Manual
mode
Setting the Distinctive Ringing
1
Press
2
Press or to select On (or
Off
3
Press
4
Press
Menu/Set, 2, 0, 2
).
Menu/Set Stop/Exit
.
.
.
2.Distinctive
SETUP SEND 6 - 29
Caller ID (For Singapore and Hong Kong)
The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings. (See Printing Caller
ID List
After a few rings, the screen displays the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory.
Out of Area
Private Call
on page 6-31.)
You will see the first 16 characters of the number or name.
display means call originates outside your Caller
ID service area.
display means the caller has intentionally
blocked transmission of information.
If both the name and number are received, the screen displays only the name. You can print a list of Caller ID information received by your machine.
Caller ID service varies with different carriers. Call your local phone company to determine the kind of service available in your area.
6 - 30 SETUP SEND
Viewing Caller ID List
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
1
Press
2
Press or to select
Display#?
If the name was not received, it will not be displayed.
3
Press or to scroll through the Caller ID memory to select the Caller ID you want to view and press
The next screen shows the caller’s telephone number and the date and time of the call.
4
Press or to return to the Caller ID listing. —OR— Press
Printing Caller ID List
Menu/Set, 2, 0, 3
and press
Stop/Exit
.
Menu/Set
.
.
3.Caller ID
Menu/Set
.
1
Press
2
Press or to select
Menu/Set
3
Press
Menu/Set, 2, 0, 3
.
Mono Start
.
.
Print Report?
and press
SETUP SEND 6 - 31
Loading...