Brother MFC-3420C, MFC-3820CN User Guide

Download

MFC-

3420C

MFC-

3820CN

USER’S GUIDE

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-3420C and MFC-3820CN (Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

www.registermybrother.com

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

■ may serve as confirmation of the purchase date of your product should you lose your receipt;

■ may support an insurance claim by you in the event of product loss covered by insurance; and,

■ will help us notify you of enhancements to your product and special offers.

The most convenient and efficient way to register your new product is on-line at www.registermybrother.com

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the MFC. Calls must be made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

■

may serve as confirmation of the purchase date of your product should you lose your receipt;

■

may support an insurance claim by you in the event of product loss covered by insurance; and,

■

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

www.registermybrother.com

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product.

http://solutions.brother.com

You can check here for Brother driver updates.

For Customer Service

In USA: 1-800-284-4329 (voice)

1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax) (514) 685-6464 (voice) In Montreal

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.

In USA only: 1-800-521-2846

The Brother fax back system number has been pre-programmed on Speed dial #01.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER (voice)

Description Item

Ink Cartridge<black> Ink Cartridge<cyan>(blue) Ink Cartridge<magenta>(red) Ink Cartridge<yellow> Telephone Line Cord LG3077001 ADF Document Support LE6250003 Output Paper Support LE9840001 Power Protector for A/C Power

Telephone Line Surges and Voltage Spikes (2 outlets)

Power Protector for A/C Power Telephone Line Surges and Voltage Spikes (8 outlets)

User's Guide LE9875001(English for USA and Canada)

LC31BK (Prints up to 500 pages) LC31C (Prints up to 400 pages) LC31M (Prints up to 400 pages) LC31Y (Prints up to 400 pages)

QPD120

FX120

XXXXXXX (French For Canada)

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

• This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

• If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper.

• Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

• This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

• Machines: one year from the original purchase date.

• Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover: (1) Physical damage to this Product; (2) Damage caused by improper installation,

improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

(3) Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from use of non Brother Consumable and Accessory Items);

(4) Consumable and Accessory Items that

expired in accordance with a rated life; and,

(5) Problems arising from other than defects

in materials or workmanship.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-800-284-4329 Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts

if you first reported the problem

-brand parts and

or a

Brother® One Year Limited Warranty and Replacement Service

(USA only)

provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be

covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your

original Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

• This warranty gives you certain rights and you may also have other rights that may vary from state to state.

• This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this product.

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Within Montreal, please call (514) 685-6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

Safety precautions

To use the MFC safely

Please refer to these instructions for later reference and before attempting any maintenance.

WARNING

There are high voltage electrodes inside the MFC. Before you clean the MFC or clear a paper jam, make sure you have unplugged the power cord from the AC power outlet.

After you use your MFC, the area shown in the illustrations is extremely HOT! To prevent injuries, be careful not to put your fingers in the area shown.

To prevent injuries, be careful not to put your hands on the edge of the MFC under the scanner cover.

Do not handle the plug with wet hands. Doing this might cause an electrical shock.

To prevent injuries, be careful not to put your fingers in the area shown in the illustration.

vii

To prevent injuries, be careful not to touch the area shaded in the illustration.

To prevent injuries, be careful not to put your fingers in the area shown in the illustration.

WARNING

To prevent injuries, be careful not to touch the edge of the metallic part shown in the illustration.

■

When you move the MFC, grasp the side handholds as shown above. Do NOT carry the MFC by holding it at the bottom.

■

Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.

viii

■

This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet in order to shut off power completely.

■

To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.

Caution

■

Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm.

IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety

precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this guide. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

Choosing a location

Place your MFC on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the MFC near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°-35°C).

Caution

■

Avoid placing your MFC in a high-traffic area.

■

Avoid placing your MFC on the carpet.

■

Do not place near heaters, air conditioners, water, chemicals, or refrigerators.

■

Do not expose the MFC to direct sunlight, excessive heat, moisture, or dust.

■

Do not connect your MFC to electrical outlets controlled by wall switches or automatic timers.

■

Disruption of power can wipe out information in the MFC’s memory.

■

Do not connect your MFC to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply.

■

Avoid interference sources, such as speakers or the base units of cordless phones.

Quick Reference Guide

Sending faxes

Automatic Transmission

If it is not illuminated in

green, press (

Load your original. (See

Load originals

Enter the fax number using Speed-Dial, Search or the dial pad.

Press

Color Start

Receiving faxes

Select Receive Mode

Press

Press or to select

Fax Only, Manual Fax/Tel TAD

Menu/Set

Black Start or

Menu/Set, 0,1

, and then press

on page 2-1.)

External

Fax

Storing numbers

Storing Speed-Dial numbers

Press

Using the dial pad, enter a two-digit Speed-Dial location number, and then press

Enter a number (up to 20 digits), and then press

Menu/Set

Enter a name up to 15 characters (or leave it blank), and then press

Menu/Set

Press

Menu/Set, 2, 3, 2

Menu/Set

Stop/Exit

Dialing operations

Speed-Dialing

If it is not illuminated in

green, press (

Load your original. (See Load originals on page 2-1.)

Press press #, and then press the two-digit Speed-Dial number.

Press

Color Start

Using Search

If it is not illuminated in

green, press (

Press and then enter the first letter of the name you’re looking for.

Press or search the memory.

Press

Color Start

Making copies

Single copy

Press illuminate it in green.

Load your original. (See

Load originals

Press

Color Start

Search/Speed Dial

Black Start or

Search/Speed Dial

Black Start or

(Copy)

on page 2-1.)

Black Start or

Fax

Sorting multiple copies (Using the ADF)

Press illuminate it in green.

Load your original in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press

Press or select

Stack/Sort

press

Press or select

Sort

Menu/Set

Press

Color Start

Brother fax back system:

In USA: 1-800-521-2846

Brother Global Web Site:

http://www.brother.com

Frequently Asked Questions (FAQs) and Product Support

http://solutions.brother.com

Brother Accessories & Supplies:

In USA: 1-888-879-3232 (voice)

http://www.brothermall.com

In Canada:

Options

Menu/Set

, and then press

Black Start or

1-800-947-1445 (fax)

(Copy)

, and then

1-877-BROTHER (voice)

xii

Table of Contents

Introduction ..........................................................................1-1

Using this Guide ...............................................................1-1

Finding information.....................................................1-1

Symbols used in this Guide........................................1-1

Fax Test Sheet and Product Registration

(USA only)..............................................................1-2

On-Line Registration (USA and Canada) ................... 1-2

Control panel overview ..................................................... 1-3

Turning the MFC on and off........................................1-6

About fax machines .......................................................... 1-7

Custom features ......................................................... 1-7

Do you have Voice Mail on the phone line? ........... 1-7

Why should there be problems?............................. 1-7

How can you avoid possible problems? ................. 1-7

Fax tones and handshake..........................................1-8

ECM (Error Correction Mode)..................................... 1-9

Connecting the MFC......................................................... 1-9

Connecting an external telephone.............................. 1-9

Connecting an external telephone answering device

(TAD)....................................................................1-10

Sequence ............................................................. 1-10

Connections ......................................................... 1-12

Recording outgoing message (OGM) on

an external TAD ...............................................1-12

Special line considerations.......................................1-13

Roll over phone lines............................................ 1-13

Two-line phone system ........................................ 1-13

Converting telephone wall outlets ........................ 1-14

Installing MFC, external two-line TAD and

two-line telephone ............................................ 1-15

Multi-line connections (PBX) .................................... 1-16

If you are installing the MFC to work with a PBX

Custom features on your phone line......................... 1-16

... 1-16

Loading originals and paper ...............................................2-1

Load originals ................................................................... 2-1

Using the automatic document feeder (ADF) ............. 2-1

Recommended environment .................................. 2-1

Using the scanner glass ............................................. 2-3

About paper ...................................................................... 2-4

Handling and using special paper .............................. 2-4

xiii

Recommended paper.............................................2-4

Paper capacity of the paper tray ............................2-5

Paper specifications for the paper tray .................. 2-5

Paper capacity of the output paper support ...........2-6

Printable area .............................................................2-7

How to load paper and envelopes .............................. 2-8

To load paper or other media ................................. 2-8

To load glossy paper ..............................................2-9

To load envelopes ..................................................2-9

On-screen programming .....................................................3-1

User-friendly programming ............................................... 3-1

Menu table.................................................................. 3-1

Memory storage..........................................................3-1

Navigation keys ................................................................3-2

Getting started ..................................................................... 4-1

Initial Setup.......................................................................4-1

Setting the Date and Time..........................................4-1

Setting the Station ID..................................................4-2

Entering text ...........................................................4-3

Inserting spaces .....................................................4-3

Making corrections .................................................4-3

Repeating letters ....................................................4-3

Special characters and symbols ............................4-4

Setting Tone and Pulse dialing mode......................... 4-4

General Setup...................................................................4-5

Setting the Mode Timer .............................................. 4-5

Setting the Paper Type ............................................... 4-5

Setting the Paper Size (MFC-3420C only) ................. 4-6

Setting the Paper Size (MFC-3820CN only)............... 4-6

Setting the Ring Volume.............................................4-7

Setting the Beeper Volume......................................... 4-7

Setting the Speaker Volume....................................... 4-8

Turning on Automatic Daylight Savings Time.............4-8

On/Off Setting.............................................................4-9

xiv

Setup Receive ...................................................................... 5-1

Basic receiving operations................................................ 5-1

Choosing the Receive Mode.......................................5-1

To select or change your Receive Mode................ 5-2

Setting the Ring Delay ...............................................5-2

Setting the F/T Ring Time (Fax/Tel mode only)..........5-3

Easy Receive .............................................................5-4

Printing a reduced incoming fax

(Auto Reduction) ....................................................5-5

Printing a fax from the memory ..................................5-5

Advanced receiving operations ........................................ 5-6

Operation from extension telephones......................... 5-6

For Fax/Tel mode only................................................ 5-6

Using a cordless external handset ............................. 5-7

Changing the remote codes ....................................... 5-7

Polling......................................................................... 5-8

Setting up Polling Receive ..................................... 5-8

Setting up Sequential Polling Receive ................... 5-8

Telephone services .......................................................... 5-9

Distinctive Ring...........................................................5-9

What does your telephone company’s

‘Distinctive Ring’ do?..........................................5-9

What does Brother’s ‘Distinctive Ring’ do? ............ 5-9

Do you have Voice Mail?......................................5-10

Before you choose the ring pattern to register ..... 5-10

Registering the Distinctive Ring pattern ................... 5-11

Turning off the Distinctive Ring ............................5-11

Caller ID..........................................................................5-12

Viewing Caller ID List ............................................... 5-13

Printing Caller ID List................................................5-13

Setup Send ........................................................................... 6-1

How to fax.........................................................................6-1

Enter Fax mode..........................................................6-1

How to dial........................................................................6-1

Manual dialing ............................................................ 6-1

Speed-Dialing ............................................................. 6-2

Search ........................................................................6-2

Faxing from the automatic document feeder (ADF) ... 6-3

Faxing from the ADF ..............................................6-3

Faxing from the scanner glass .................................. 6-3

Out of Memory message ........................................6-4

Automatic transmission .............................................6-4

This is the easiest way to send a fax......................6-4

Manual transmission .................................................. 6-5

Basic sending operations ................................................. 6-6

Sending faxes using multiple settings ........................ 6-6

Contrast...................................................................... 6-6

Fax Resolution............................................................ 6-7

Manual and automatic fax Redial ............................... 6-8

Color fax transmission................................................6-8

Dual Access (Not available for color faxes)................6-9

Real Time Transmission.............................................6-9

Checking job status..................................................6-10

Canceling a job while scanning, dialing and

sending the original ..............................................6-11

Canceling a scheduled job........................................6-11

Advanced sending operations ........................................ 6-12

Broadcasting (Not available for color faxes) ............. 6-12

Overseas Mode ........................................................6-13

Delayed Fax (Not available for color faxes)..............6-14

Setting up Polled Transmit

(Not available for color faxes)...............................6-15

Delayed Batch Transmission

(Not available for color faxes)...............................6-16

Quick-Dial numbers and dialing options ...........................7-1

Storing numbers for easy dialing ......................................7-1

Storing Speed-Dial numbers.......................................7-1

Changing Speed-Dial numbers................................... 7-2

Setting up Groups for Broadcasting............................ 7-3

Dialing options..................................................................7-5

Access codes and credit card numbers...................... 7-5

Pause .........................................................................7-6

Fax Redial...................................................................7-6

Tone or Pulse ............................................................7-6

Remote Fax Options ............................................................8-1

Fax Forwarding/Paging.....................................................8-1

Programming a Fax Forwarding number....................8-1

Programming your pager number...............................8-2

Setting Fax Storage..........................................................8-3

Backup Print ...............................................................8-3

This is a safety feature in case the power goes off

so you won’t lose your messages..................................8-3

Setting your Remote Access Code...................................8-4

Remote Retrieval..............................................................8-5

Using your Remote Access Code...............................8-5

Remote commands.....................................................8-6

Retrieving fax messages ............................................ 8-7

Changing your Fax Forwarding number.....................8-7

xvi

Printing reports ....................................................................9-1

MFC settings and activity ................................................. 9-1

Customizing the Transmission Verification Report .....9-1

Setting the Journal Period..........................................9-2

Printing reports ...........................................................9-3

To print a report......................................................9-3

Making copies .................................................................... 10-1

Using the MFC as a copier .............................................10-1

Enter Copy mode......................................................10-1

Making a single copy................................................ 10-2

Making multiple copies .............................................10-2

Out of Memory message .......................................... 10-2

Using the Copy keys (Temporary settings) ....................10-3

Enlarge/Reduce........................................................ 10-4

Quality ......................................................................10-5

Options .....................................................................10-6

Paper Type........................................................... 10-7

Paper Size............................................................ 10-8

Brightness ............................................................10-8

Contrast....................................................................10-9

Sorting copies using the ADF...................................10-9

N in 1 copy (Page Layout)...................................... 10-10

Changing the default copy settings .............................. 10-13

Copy Quality...........................................................10-13

Brightness...............................................................10-13

Contrast..................................................................10-13

Color Adjustment....................................................10-14

Legal limitations............................................................ 10-15

Walk-Up PhotoCapture Center™ (MFC-3820CN only) ..... 11-1

Introduction ..................................................................... 11-1

PhotoCapture Center

Basic flow .......................................................................11-2

Getting started ................................................................11-3

Printing the Index (Thumbnails)......................................11-5

Printing images ............................................................... 11-6

Number of Copies ................................................11-7

DPOF printing...........................................................11-8

Changing the default settings ......................................... 11-9

Print Quality..............................................................11-9

Paper & Size.............................................................11-9

Brightness...............................................................11-10

Contrast..................................................................11-10

™

requirements ................... 11-1

xvii

Color enhancement (True2Life®)............................11-11

Cropping .................................................................11-12

Understanding the Error Messages........................ 11-12

Using PhotoCapture Center Using PhotoCapture Center

™

from your PC.................11-13

™

for scanning originals ....11-13

Important information ........................................................12-1

Standard telephone and FCC Notices

These notices are in effect on models sold and

used in the United States only..............................12-1

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)...................12-3

Important ..............................................................12-4

Industry Canada Compliance Statement

(Canada only) .......................................................12-4

LAN connection ........................................................12-4

International ENERGY STAR

Statement .............................................................12-4

Important safety instructions.....................................12-5

Trademarks...............................................................12-7

Troubleshooting and routine maintenance .....................13-1

Troubleshooting ............................................................. 13-1

Error messages ........................................................13-1

Original jams.............................................................13-4

Original is jammed in the top of the ADF unit. ......13-4

Original is jammed inside the ADF unit. ...............13-4

Printer jam or paper jam ...........................................13-5

Paper is jammed inside the front of the MFC. ......13-5

Paper is jammed inside the paper tray.................13-6

Paper is jammed inside the machine....................13-7

If you are having difficulty with your machine ...........13-8

How to improve print quality ......................................... 13-11

Cleaning the print head...........................................13-11

Print quality check...................................................13-11

Checking the ink volume...............................................13-14

Packing and shipping the MFC...............................13-15

Routine maintenance....................................................13-18

Cleaning the scanner.............................................. 13-18

Cleaning the MFC printer platen.............................13-19

Replacing the ink cartridges ...................................13-20

Compliance

xviii

Glossary .............................................................................. G-1

14 15

Specifications ......................................................................S-1

Product description...........................................................S-1

General.............................................................................S-1

Print media .......................................................................S-2

Copy .................................................................................S-3

PhotoCapture Center (MFC-3820CN only) ......................S-3

Fax....................................................................................S-4

Scanner ............................................................................S-5

Printer ...............................................................................S-6

Interfaces..........................................................................S-6

Computer requirements....................................................S-7

Consumable items............................................................S-8

Network (LAN) (MFC-3820CN only).................................S-8

Index ......................................................................................I-1

Remote Retrieval Access card .......................................... R-1

xix

Introduction

Using this Guide

Thank you for buying a Brother Multi-Function Center (MFC). Your MFC is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your MFC by viewing through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you’ll see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.

Bold Bold typeface identifies specific keys on the MFC

control panel.

Italics Italicized typeface emphasizes an important point

or refers you to a related topic.

Courier New

Warnings inform you what to do to avoid possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the MFC.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Improper Setup alerts you to devices and operations that are not compatible with the MFC.

Courier New type face identifies the messages on the LCD of the MFC.

INTRODUCTION 1 - 1

Fax Test Sheet and Product Registration (USA only)

After setting your Station ID, please fill in the Test Sheet included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will check that your MFC is working properly.

To get a response, you must have set up your Station ID.

Setting the Station ID

(See

In USA Only: 1-877-268-9575

When your Test Sheet is received, a Confirmation Sheet and Product Registration form will be sent back to your MFC.

Please fill in the form and return it to complete your registration.

on page 4-2.)

On-Line Registration (USA and Canada)

Insert the MFL-Pro Suite CD-ROM into your CD-ROM drive.

Click Online Registration to register your product.

1 - 2 INTRODUCTION

Control panel overview

MFC-3820CN MFC-3420C

3 4 5 6 71 2

10 9 8

11 10 9 8

INTRODUCTION 1 - 3

3 4 5 6 71 2

Copy keys

(Temporary settings):

Options

You can quickly and easily select temporary settings for copying.

Quality

Use this key to temporarily change the quality for Copying.

Enlarge/Reduce

Lets you enlarge or reduce copies depending on the ratio you select.

Fax and telephone keys:

Hook

Press before dialing if you want to make sure a fax MFC will answers, and then press Black Start or Color

Start.

Fax Resolution

Sets the resolution when you send a fax.

Redial/Pause

Redials the last number you called. It also inserts a pause in auto dial numbers.

Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the MFC.

The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.

Mode keys:

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan

Lets you access Scan mode.

Stop/Exit

Stops an operation or exits from the menu.

Black Start

Lets you start sending faxes or making copies in black and white.

Also lets you start a scanning operation. (Color or mono, depending on the scanning setting on your PC)

Color Start

Lets you start sending faxes or making copies in full color.

Also lets you start a scanning operation. (Color or mono, depending on the scanning setting on your PC)

On/Off

You can turn the MFC on or off.

1 - 4 INTRODUCTION

Navigation keys:

Menu/Set

Lets you access the Menu to program and store your settings in the MFC.

Volume

When using the speaker or during ringing in fax mode, you can press these keys to adjust the volume.

Search/Speed Dial

Lets you look up numbers that are stored in the dialing memory. It also lets you dial stored numbers by pressing # and a two-digit number.

Press to scroll backward to a menu selection.

Press to scroll through the menus and options.

Also, you can use these keys to do a numeral search for the names of stored numbers in fax mode.

Liquid Crystal Display (LCD)

Displays messages on the screen to help you set up and use your MFC.

Print keys

Job Cancel (MFC-3420C only) Clears data from the printer

memory.

Ink

Lets you clean the print heads, replace an ink cartridge and check the available ink volume.

Photo Key: (MFC-3820CN only)

PhotoCapture

Lets you access the PhotoCapture Center.

INTRODUCTION 1 - 5

Turning the MFC on and off

When the MFC is idle, you can turn it on and off by pressing the

On/Off

Even if you turned the MFC off, it will periodically clean the print head to preserve print quality.

Turning the MFC off

Press and hold down the until the LCD shows:

The LCD light will go off.

Turning the MFC on

Press and hold down the until the LCD shows:

The LCD will show the date and time (Fax mode).

On/Off Setting Receive Mode Available Operations

Fax Receive:Off

(default)

Fax Receive:On Fax Only

key. In OFF mode, no MFC operations will be available.

On/Off

key

Shutting Down

Please Wait

Even in OFF mode, you can receive fax and telephone calls by customizing the

On/Off

key as explained below. (See On/Off

Setting on page 4-9.)

— No machine operations will be

available.

Fax Receive, Easy Receive, Delayed

Fax/Tel External TAD

Manual

Fax, Remote Fax Options, Remote Retrieval.

■

You cannot receive a fax with Black Start or Color Start.

■

Delayed Fax and Remote Fax Options should be set before you switch off the machine.

Delayed Fax, Easy Receive

■

You cannot receive a fax with Black Start or Color Start.

■

Delayed Fax and Remote Fax Options should be set before you switch off the MFC.

1 - 6 INTRODUCTION

About fax machines

Custom features

Do you have Voice Mail on the phone line?

If you have Voice Mail on the phone line where you will install your new MFC, there is a strong possibility that Voice Mail and the MFC may conflict with each other while receiving incoming calls.

Why should there be problems?

Since both the MFC and Voice Mail will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls.

For example, if your Voice Mail is set to answer after two rings and your MFC is set to answer after four, your Voice Mail will stop your MFC from receiving faxes.

If you set Voice Mail and the Brother MFC to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the MFC can pass the call back to the other after the call has been answered.

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line

Many people with Voice Mail choose an alternative service, which is called “Distinctive Ring”, and they are very satisfied with it. (See

Distinctive Ring

Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother MFC is designed to work with an answering machine or TAD (telephone answering device).

Connecting an external telephone answering device (TAD)

(See page 1-10.)

on page 5-9.)

INTRODUCTION 1 - 7

Fax tones and handshake

When someone is sending a fax, the MFC sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press

Start

and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine.

Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows

If your MFC is set to the automatically with fax receiving tones. If the other person hangs up, your MFC will continue to send the “chirps” for about 40 seconds, and the LCD continues to show

Stop/Exit

press The fax ‘handshake’ is the time in which the sending machine’s CNG

tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. So it is important for the receiving machine to answer the call in as few rings as possible.

Fax Only

Receiving

Black Start

mode, it will answer every call

. To cancel receiving,

Color

When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. Pay special attention to the directions for connecting a TAD in this chapter. (See

device (TAD)

1 - 8 INTRODUCTION

Connecting an external telephone answering

on page 1-10.)

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the MFC to check a fax transmission while it is in progress. If the MFC detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the MFC.

Your MFC must have enough memory for this feature to work.

Connecting the MFC

Connecting an external telephone

If your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC as shown in the diagram below.

Connect the modular plug on the telephone line cord to the jack labeled EXT. in the back of the MFC.

Extension Telephone

When this phone (or TAD) is in use, the LCD shows

INTRODUCTION 1 - 9

External Telephone

Telephone

Connecting an external telephone answering device (TAD)

Sequence

You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the MFC, the TAD answers all calls and the MFC “listens” for fax calling (CNG) tones. If it hears them, the MFC takes over the call and receives the fax. If it doesn’t hear CNG tones, the MFC lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The MFC cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.

If You Subscribe to your Telephone Company’s Distinctive Ring Service:

You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring service, have registered the distinctive ring pattern on your MFC, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company’s Distinctive Ring Service. You cannot use the Toll Saver setting.

1 - 10 INTRODUCTION

If You Do Not Subscribe to Distinctive Ring Service:

You must plug your TAD into the EXT. jack of your MFC. If your TAD is plugged into a wall jack, both your MFC and the TAD will try to control the phone line. (See illustration below.)

Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line.

TAD

When the TAD is in use, the LCD shows

Telephone

INTRODUCTION 1 - 11

Connections

The external TAD must be plugged into the back of the MFC, into the jack labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

Plug the telephone line cord from the telephone wall jack into the back of the MFC, in the jack labeled LINE.

Plug the telephone line cord from your external TAD into the back of the MFC, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone not its telephone jack.)

Set your external TAD to four rings or less. (The MFC’s Ring Delay setting does not apply.)

Record the outgoing message on your external TAD.

Set the TAD to answer calls.

Set the Receive Mode to (See Choosing the Receive Mode on page 5-1.)

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing

51 and Start.”

External TAD

line

jack, and

We recommend beginning your OGM with an initial 5-second silence because the MFC cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your MFC has trouble receiving, then you must re-record the OGM to include it.

1 - 12 INTRODUCTION

Special line considerations

Roll over phone lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your MFC can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the MFC on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your MFC will work best on

a dedicated line.

Two-line phone system

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your MFC must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your MFC. (See

Easy Receive

on page 5-4.)

INTRODUCTION 1 - 13

Converting telephone wall outlets

There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your MFC is on Line 1, plug the MFC into L1 of the triplex adapter. If your MFC is on Line 2, plug it into L2 of the triple adapter.

Triplex Adapter

RJ14

RJ11

RJ14

1 - 14 INTRODUCTION

Installing MFC, external two-line TAD and two-line telephone

When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the MFC on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your MFC and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your MFC.

Plug one end of the telephone line cord for your MFC into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the MFC.

Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the MFC.

Triplex Adapter

External Two Line TAD MFC

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the MFC’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Two Line Phone

INTRODUCTION 1 - 15

Multi-line connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you. It is advisable to have a separate line for the MFC. You can then leave the Receive Mode set to Fax Only to receive faxes any time of the day or night.

If the MFC is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

If you are installing the MFC to work with a PBX

It is not guaranteed that the unit will operate properly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to incoming calls should initially be regarded as telephone calls.

Manual

. All

Custom features on your phone line

If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your MFC. (See Custom features on page 1-7 and Custom features on a single line. on page 13-9.)

1 - 16 INTRODUCTION

Loading originals and paper

Load originals

You can copy and scan from the ADF (automatic document feeder) or from the scanner glass.

Using the automatic document feeder (ADF)

The ADF can hold up to 20 pages and feeds each sheet individually. Use standard (20 lb or 80 g/m before putting them in the ADF.

Recommended environment

Temperature: 68° F - 86° F Humidity: 50% - 70% Paper: 20 lb LTR

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric. (To fax or scan this kind of original, see Faxing from the scanner glass on page 6-3)

■

Make sure originals written with ink are completely dry.

■

Originals to be faxed must be from 5.8 to 8.5 inches wide and 5.8 to 14 inches long.

Unfold the ADF Document Support.

) paper and always fan the pages

ADF Document Support

LOADING ORIGINALS AND PAPER 2 - 1

Fan the pages well and stagger them at an angle. Make sure you put the originals face up, top edge first in the ADF until you feel them touch the feed roller.

Adjust the paper guides to fit the width of your originals.

Approx. 1/2 inch

DO NOT pull on the original while it is feeding.

To use the ADF, the scanner glass must be empty.

2 - 2 LOADING ORIGINALS AND PAPER

Using the scanner glass

You can use the scanner glass to fax pages of a book or one page at a time. Original must be letter size (8.5 inches to 11 inches).

To use the scanner glass, the ADF must be empty.

Lift the document cover.

Originals are Face Down on the Scanner Glass

Using the document guidelines on the left, center the original face down on the scanner glass.

Close the document cover.

If the original is a book or is thick, do not slam the cover or press on it.

LOADING ORIGINALS AND PAPER 2 - 3

About paper

The print quality of your original can be affected by the kind of paper you use in the MFC.

To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before purchasing large quantities.

For best results, use the recommended paper.

When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the “Basic” tab in the printer driver. Also avoid stacking by removing each page after it exits the MFC to avoid smudging.

Handling and using special paper

■

Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

■

The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing up toward you.

■

Avoid touching either side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next original. Use only transparencies recommended for inkjet printing.

Recommended paper

The output quality depends on the paper type and paper brand. Visit us at http://solutions.brother.com recommendations for paper that can be used with your MFC.

2 - 4 LOADING ORIGINALS AND PAPER

and check the latest

Paper capacity of the paper tray

Paper Type Paper Size Number of sheets

Plain Paper (Cut Sheet)

Letter, Executive, A5, A6, B5 (JIS)

100 of 20 lb up to 0.39 in.

Legal 50 of 20 lb Inkjet Paper Letter 20 Glossy Paper Letter 20 Transparencies Letter 10 Envelopes DL, COM-10, C5,

Monarch, JE4 Photo Card 4" x 6"

2L (5" x 7"

3.5" x 5"), )

, L (

Index Card 5" x 8" 30

* You can copy only on Letter, Legal and Photo Card (4"(W) x 6"(H)) paper.

* You can receive faxes only on Letter or Legal paper.

Paper specifications for the paper tray

Cut Sheet Paper Weight

Plain Paper: 17 to 32 lb Inkjet Paper: 17 to 53 lb Glossy Paper: Up to 58 lb Index card: Up to 32 lb

Thickness Plain Paper: 0.003 to 0.006 in.

Inkjet Paper: 0.003 to 0.01 in. Glossy Paper: Up to 0.01 in. Envelopes: Up to 0.02 in. Photo Card: Up to 0.017 in. Index card: Up to 0.006 in.

LOADING ORIGINALS AND PAPER 2 - 5

Paper capacity of the output paper support

Output Paper Support

Up to 50 sheets of 20 lb (Letter)

■

Transparencies and glossy paper must be picked up from the output paper support one page at a time to avoid smudging.

■

Legal cannot be stacked on the output paper support.

Do not use paper or envelopes:

■

that are damaged, curled, wrinkled, or irregularly shaped

0.04 in. or longer

■

that are extremely shiny or highly textured

■

that were previously printed by a printer

■

that cannot be arranged uniformly when stacked

■

that are made with a short grain

0.04 in. or longer

Do not use envelopes:

■

that are of a baggy construction

■

that are embossed (have raised writing on them)

■

that have clasps on them

■

that are not sharply creased

■

that are preprinted on the inside

2 - 6 LOADING ORIGINALS AND PAPER

Printable area

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes.

EnvelopesCut Sheet Paper

■ unprintable area

Paper Paper Size

Cut Sheet Letter,

Legal

A5, A6, JIS_B5 Executive

Photo Card

Index Card 5" Envelopes DL,C5,

Printable area depends on the Printer driver settings.

4" x 6" Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

L (3.5" x 5"), 2L (5" x 7")

8" Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

COM10, Monarch, JE4

Fax 0.12 in. 0.47 in. 0.23 in. 0.23 in. Copy 0.12 in. 0.12 in. 0.12 in. 0.12 in. Printer 0.12 in. 0.12 in. 0.23 in. 0.23 in. Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Copy 0.12 in. 0.12 in. 0.12 in. 0.12 in. Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Printer 0.39 in. 0.79 in. 0.12 in. 0.12 in.

Top

Bottom

Left

The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using.

Right

LOADING ORIGINALS AND PAPER 2 - 7

How to load paper and envelopes

To load paper or other media

Fan the stack of paper well to avoid paper jams and mis-feeds.

Press and slide the paper guide to fit the paper width.

Paper Guide

Gently insert the paper. Make sure the print side is towards you and the paper is below the maximum paper mark.

Maximum Paper Mark

Print Side

Paper

2 - 8 LOADING ORIGINALS AND PAPER

To load glossy paper

Fan the stack of glossy paper well.

Put a sheet of plain paper in the paper tray first, and then put the stack of glossy paper on top of it.

If the glossy sheets are ‘double-feeding’, put one sheet in the paper tray at a time.

To load envelopes

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

If the envelopes are ‘double-feeding’, put one envelope in the paper tray at a time.

Press and slide the paper guide to fit the width of the envelopes. Insert them into the paper tray with the address side toward you and pointed in the direction below.

Maximum Paper Mark

Print Side

LOADING ORIGINALS AND PAPER 2 - 9

On-screen programming

User-friendly programming

Your MFC is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer.

Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your MFC. All you need to do is follow the instructions as they guide you through the menu selections and programming options.

Menu table

You can probably program your MFC without the User’s Guide if you use the Menu table that begins on page 3-3. These pages will help you understand the menu selections and options that are found in the MFC’s programs.

You can program your MFC by pressing the menu numbers. For example to set Press Press

Menu/Set, 2, 2, 2 Menu/Set

Fax Resolution

and or to select

Menu/Set,

Fine

followed by

Fine

Memory storage

If there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas Mode, and so on) will be lost. You may also have to reset the date and time.

3 - 1 ON-SCREEN PROGRAMMING

Navigation keys

*Access the menu *Go to the next menu level

*Accept an option *Scroll through the current

menu level

*Go back to the previous

menu level

*Exit the menu

You can access the menu mode by pressing When you enter the menu, the LCD scrolls.

Press —OR— Press —OR— Press

for General Setup menu

for Fax menu

for Copy menu

Menu/Set

1.General Setup

2.Fax

3.Copy

....

Press

You can scroll more quickly through each menu level by pressing the arrow for the direction you want: or .

Then set an option by pressing on the LCD.

The LCD will then show the next menu level. Press or to scroll to your next menu selection. Press When you finish setting an option, the LCD shows

for Initial Setup

Menu/Set

Use to scroll backward if you passed your choices or want to save keystrokes.

0.Initial Setup

when that option appears

Accepted

ON-SCREEN PROGRAMMING 3 - 2

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

General

Setup

1.Mode Tim er — 5 Mi ns

2.Paper Type — Plain

3.Paper Size — Letter

4.Volume 1.Ring High

5.Auto Daylight

6.On/Off Setting

Selections

2.Beeper High

3.Speaker High

— On

— Fax Receive:

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

Sets the time to

2 Mins

1 Min 30 Secs 0 Sec Off

Inkjet Glossy (4-Color or 3-Colo r) Transp rncy

Legal

Med

Low Off

Med

Low

Off

Med

Low Off

Off

return to Fax mode.

Sets the type of paper in the paper tray.

Sets the size of the paper in the paper tray.

Adjusts the ring volume.

Adjusts the volume level of the beeper.

Adjusts the speaker volume.

Changes for Daylig ht Savings Time automatically.

Customizes the On/Off key to receive faxes even in OFF mode.

exit

4-5

4-6

4-7

4-8

4-9

3 - 3 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax 1.Setup

Receiv e

(In Fax mode only)

2.Setup Send (In Fax mode

only)

Selections

1.Ring D elay 04

2.F/T Ring Time

3.Easy Receive

4.Remote Code

5.Auto Reduct ion

6.Pollin g RX Sets up your MFC to

1.Contra st Auto

2.Fax Resolu tion

3.Delaye d Fax

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

Sets the number of

03 02 01 00

70 Sec 40 Sec 30 Sec

20 Sec

Off

( 51, #51)

Off

Light Dark

Standard

Fine S.Fine Photo

— Set the time of day in

rings before the MFC answers in Fax or Fax/Tel mode.

Sets the pseudo/double-ring time in Fax/Tel mode.

Receives fax messages without pressing the Black Start or Color Start key.

You can answer all calls at an extension or external phone and use codes t o turn the MFC on or off. You can personalize these codes.

Reduces the size of incoming faxes.

poll another fax machine.

Changes the lightness or darkness of faxes you send.

Sets the default resolution for outgoing faxes.

24 hour format that the delayed faxes will be sent.

exit

5-2

5-3

5-4

5-7

5-5

5-8

6-6

6-7

6-14

ON-SCREEN PROGRAMMING 3 - 4

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax (Continued)

2.Setup Send (In Fax mode

only) (Continued)

3.Set QuickDial

4.Report Setting

5.Remote Fa x Opt

Selections

4.Batch TX On

5.Real Time TXOff

6.Polled TX On

7.Overseas Mode

1.Speed-Dial — Stores Speed-Dial

2.Setup Groups

1.Transmission

2.Journal Period

1.Fax Fwd/Pag ing

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

Combines delayed

Off

On Next Fax Only

Off

— Sets up a Group

On On+Ima ge

Off

Off+Im age

Every 7 Days Every 2 Days Every 24 Hours Every 12 Hours Every 6 Hours

Every 50 Faxes

Interv al: Off

Off

Fax Forw ard Paging

faxes to the same fax number at the same time of day into one transmission.

You can send a fax without using the memory.

Sets up your MFC with an original to be retrieved by another fax machine.

Adjusts for overseas transmissions, which can sometimes cause problems.

numbers, so you can dial by pressing only a few keys (and Start).

number for Broadcasting.

Initial setup for Transmission Verification Report and Fax Journal Report.

Sets the MFC to forward fax messages or to call your pager.

exit

6-16

6-9

6-15

6-13

7-1

7-3

9-1

9-2

8-1 8-2

3 - 5 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax (Continued)

3.Copy 1.Quality Best

5.Remote Fax Opt

(Continued)

6.Remaining Jobs

Miscellaneous

2.Brightness —- +

3.Contrast —- +

Selections

2.Fax Storage

3.Remote Access

4.Print Fax

(Backup Print)

— — Checks which jobs

1.Distinctive

2.Call er ID Display #

Options Descriptions Page

Off

--- You must set your

— Prints incoming faxes

Off

Set (On)

Print Report

Normal

Fast

- +

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Stores incoming faxes in the memory so you can retrieve them while you are away from your MFC.

own code for Rem ote Retrieval.

stored in the memory.

are in the memory or cancels a delayed fax or polling job.

Uses the Telephone Company’s Distinctive Ring subscriber service to register the ring pattern with the MFC.

View or print a list of the last 30 Caller IDs stored in the memory.

Selects the Copy resolution for your type of original.

Adjusts the brightness.

Adjusts the contrast for copies.

exit

8-3

8-4

5-5 8-3

6-10

5-9

5-12

10-13

ON-SCREEN PROGRAMMING 3 - 6

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

3.Copy (Continued)

4.PhotoCapture

(MFC-3820CN only)

4.Color Adjust

1.Print Quality

2.Paper & Size

3.Brightne ss —- +

4.Contrast —- +

Selections

1.Red R:- +

2.Green G:- +

3.Blue B:- +

— Norm al

—

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

Adjusts the amount R:- + R:- +

R:- + R:- +

G:- +

G:- + G:- +

B:- +

B:- + B:- +

Fine

Photo

Letter Glossy

4" x 6" Glossy Letter Plain Letter Inkjet 4" x 6" Inkjet

- +

of Red in copies.

Adjusts the amount

of Green in copies.

Adjusts the amount

of Blue in copies.

Selects the print

quality.

Selects the paper

and print size.

Adjusts the

brightness.

Adjusts the contrast. 11-10

exit

10-14

11-9

11-10

3 - 7 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

4.PhotoCapture

(MFC-3820CN only)

(Continued)

5.True2Life

6.Crop ping

7.Scan to Card

Selections

True2Life:On True2Life:Off

1.Qual ity

2.B/W Fi le Type

3.Colo rFile Type

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

1.White Balanc e

- +

Sharpnes s

- +

3.Color Densit y

- +

Cropping:On

Cropping:Off

B/W 200 x 100 dpi B/W 200 dpi

Color 150 dpi

Color 300 dpi Color 600 dpi

TIFF

PDF

JPEG

Adjusts the hue of the white areas.

Enhances the detail of the image.

Adjusts the total amount of color in the image.

Lets your photos fit inside page without any space.

Selects the Scan resolution for your type of original.

Selects the default file format for black and white scanning.

Selects the default file format for color scanning.

exit

11-11 11-11

11-12

2-23*

ON-SCREEN PROGRAMMING 3 - 8

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

4.Test Pr int (MFC-3420C only)

6.Test P rint (MFC-3820CN only)

5.LAN (MFC-3820CN only)

1.Setup TCP/IP

Selections

1.BOOT Method

2.IP Address [000-255].

3.Subnet Mask

4.Gateway [000-255].

5.Host Name BRN_ XXXXXX Enter the Host name.

6.WINS Config

7.WINS Server

8.DNS Server

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

You can print a test sample page to check the print quality and adjust the Vertical Alignment.

Auto

Static RARP BOOTP DHCP

[000-255]. [000-255]. [000-255]

[000-255]. [000-255]. [000-255]. [000-255]

[000-255]. [000-255]. [000-255]

Auto

Static

(Primar y)

000.000 .000 .000

(Primar y)

000.000 .000 .000

You can choose the BOOT method that best suits you needs.

Enter the IP address.

Enter the Subnet mask.

Enter the Gateway address.

You can choose the WINS configuration mode.

Specifies the IP address of the primary or secondary server.

exit

13-11

See Network User’s Guide on the CD-ROM

3 - 9 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

5.LAN (MFC-3820CN only) (Continued)

1.Setup TCP/IP

(Continued)

2.Setup Intern et

3.Setup Mail RX1.Auto

Selections

9.APIPA On

1.Mail Address

2.SMTP Server

3.POP3 Server

4.Mailbo x Name

5.Mailbox Pwd

Polling

2.Poll Freque ncy

3.Header All

4.Del Error Mail

Notification

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

Automatically

Off

(60 characters) Enter the mail

[000-255].[000255].[000-255]. [000-255]

(up to 20 characters)

Password:

Off

10 Min Sets the interval for

Subject+From+To

None

Off

On MDN

Off

allocates the IP address from the link-local address range.

address.

Enter the SMTP server address.

Enter the POP3 server address.

Enter the mail box name.

******

Enter the password to login to the POP3 server.

Automatically checks the POP3 server for new messages.

checking for new messages on the POP3 server.

Selects the contents of the mail header to be printed.

Deletes error mails automatically.

Sends notification messages.

exit

See Net work Use r’s Gui de on the CD- ROM

ON-SCREEN PROGRAMMING 3 - 10

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

5.LAN (MFC-3820CN only) (Continued)

4.Setup Mail TX1.Sender

5.Setup Relay

6.Setup Misc.

7.Scan to E-mail

Selections

Subject

2.Size Limit On

Notification

1.Rly Broadca st

2.Relay Domain

3.Relay Report

1.Ethernet Auto

2.Time Zone GMT-XX:XX Sets the time zone

1.Quality

2.B&W F ile Type

3.ColorFile Type

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

— Displays the subject

Off

RelayXX: Registers the

Off

100B-F D 100B-H D 10B-FD 10B-HD

B/W 200 x 100 dpi B/W 200 dpi

Color 150 dp i

Color 300 dp i Color 600 dp i

TIFF

PDF

JPEG

that is attached to the Internet Fax data.

Limits the size of E-mail documents.

Sends notification messages.

Relays a document to another fax machine.

Domain name.

Prints the Relay Broadcast Report.

Selects Ethernet link mode.

for your country.

Selects the scan quality.

Selects the B&W file type.

Selects the color file type.

exit

See Network User’s Guide on the CD-ROM

3 - 11 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

5.Print Reports

(MFC-3420C only)

7.Print Reports

(MFC-3820CN only)

0.Initial Setup

1.Help List — — You can print these

2.Quick-Dial ——

3.Fax Journa l

4.Transmission

5.User Settin gs

6.Network Config

(MFC-3820CN only)

1.Receive Mode

2.Date/Time — — Puts the date and

3.Station ID — Fax

4.Tone/Pulse

0.Loca l Langua ge

(Canada only)

Selections

——

— Fax Only

— Tone

— English

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

Options Descriptions Page

lists and reports.

You can choose the

Fax/Tel External TAD Manual

Name

Pulse

French

receive mode that best suits your needs.

time on the LCD and in headings of faxes you send.

Program your name and fax number to appear on each page you fax.

Selects the dialing mode.

Allows you to change the LCD Language for your country.

exit

9-3

5-1 5-2

4-1

4-2

4-4

See Quick Setup Guide

ON-SCREEN PROGRAMMING 3 - 12

Getting started

Initial Setup

Setting the Date and Time

Your MFC displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected.

Press

Enter the last two digits of the year. Press

Enter two digits for the month. Press (For example, enter 09 for September, or 10 for October.)

Enter two digits for the day. Press (For example, enter 06 for 6th.)

Enter the time in 24-Hour format. Press (For example, enter 15:25 for 3:25 P.M.)

Press The LCD now shows the date and time whenever the MFC is in

Fax mode.

Menu/Set, 0, 2

Menu/Set

Stop/Exit

2.Date/Time

Year:20XX

Month:XX

Day:XX

Time:XX:XX

4 - 1 GETTING STARTED

Setting the Station ID

You should store your name or company name and fax number on all fax pages that you send.

Press

Enter your fax number (up to 20 digits).

Press You cannot enter a hyphen.

Use the dial pad to enter your name (up to 20 characters).

Press

Press The LCD will go back standby mode automatically.

If the Station ID has already been programmed, the LCD will ask you to press

Menu/Set, 0, 3

Menu/Set

Menu/Set Stop/Exit

to make a change or 2 to exit without changing.

3.Station ID

Fax:

Name:

GETTING STARTED 4 - 2

Entering text

When you are setting certain menu selections, such as the Station ID, you may need to type text into the MFC. Most number keys have

0, #

three or four letters printed above them. The keys for

and do not have printed letters because they are used for special characters.

By pressing the appropriate number key repeatedly, you can access the character you want.

Press Key one time two times three times four times

2 ABC2 3 DEF3 4 GH I 4 5 JKL5 6 MNO6 7 PQRS 8 TUV8 9 WX Y Z

Inserting spaces

To enter a space, press once between numbers and twice between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to move the cursor under the incorrect character. Then press

Stop/Exit

. All letters above and to the right of the cursor will be deleted. Re-enter the correct character. You can also back up and type over incorrect letters.

Repeating letters

If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right before you press the key again.

4 - 3 GETTING STARTED

Special characters and symbols

Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press select it.

Press for (space) ! " # $ % & ’ ( ) + , - . /

Menu/Set

Press Press

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.

In order to program this information into your MFC, complete the steps described on page 4-2.

# 0

for : ; < = > ? @ [ ] ^ _ for É À È Ê Î Ç Ë Ö 0

NOTICE (For USA)

Setting Tone and Pulse dialing mode

1 2

Press Press

(or Press Press

Menu/Set, 0, 4

or to select

Tone

Menu/Set Stop/Exit

Pulse

4.Tone/Pulse

GETTING STARTED 4 - 4

General Setup

Setting the Mode Timer

The MFC has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the MFC takes after the last Copy or Scan operation before it returns to Fax mode. If you select last.

Off

, the MFC stays in the mode you used

Press

Press or to select

0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins

Press

Menu/Set, 1, 1

Menu/Set

1.Mode Timer

Off

Setting the Paper Type

To get the best print quality, set the MFC for the type of paper you are using.

Press

Press or to select

Inkjet, Glossy

Press

If you selected

Glossy:4-Color

Press The print quality of black ink varies depending on the kind of

glossy paper you are using. Black ink is used when you select

Glossy:4-Color

black ink, select by combining the three ink colors.

Menu/Set, 1, 2

Transprncy

Menu/Set

Glossy

. If the glossy paper you are using repels the

Glossy:3-Color

Plain

, press or to select

Glossy:3-Color

, .

, which simulates black ink

2.Paper Type

Press

4 - 5 GETTING STARTED

Stop/Exit

The MFC ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.

Setting the Paper Size (MFC-3420C only)

You can use two sizes of paper for printing your faxes and copies: letter and legal. When you change the type of paper you load in the MFC, you will need to change the setting for Paper Size at the same time so your MFC can fit an incoming fax on the page.

Press

Press or to select

Letter

Press

Press For Copy Options, you can also change the paper size to photo

card size (4" (See

Menu/Set, 1, 3

Legal

Menu/Set Stop/Exit

Paper Size

6") for the next copy only.

on page 10-8.)

3.Paper Size

Setting the Paper Size (MFC-3820CN only)

Press

Press or to select

Letter

Press

Press For PhotoCapture Center and Copy Options, you can also

change the paper size to photo card size (4" copy or printout only. (See

Menu/Set, 1, 3

Legal

Menu/Set Stop/Exit

Paper Size

on page 10-8 and

Paper & Size

3.Paper Size

6") for the next

on page 11-9.)

GETTING STARTED 4 - 6

Setting the Ring Volume

You can adjust the ring volume when your MFC is idle (not being used). You can turn the ring level.

Off

or you can select the ring volume

Press

Press or to select (

Press

Press —OR— In Fax mode, press or to adjust the volume level. Every time

you press these keys, the MFC will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press. The new setting will stay until you change it again.

Menu/Set, 1, 4, 1

Low, Med, High

Menu/Set Stop/Exit

Off

1.Ring

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is

Low

. When the beeper is on, the MFC beeps every time you press a

key or make a mistake and after a fax is sent or received.

Press

Press or to select your

option.

(

Press

Menu/Set, 1, 4, 2

Low, Med, High

Menu/Set Stop/Exit

Off

)

2.Beeper

4 - 7 GETTING STARTED

Setting the Speaker Volume

You can adjust the MFC’s one-way speaker volume.

Press

Press or to select (

Press

Press —OR— In Fax mode, you can adjust the speaker volume by pressing

and then selecting a speaker volume level. Press or to adjust the volume level. The LCD shows the setting

you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Menu/Set, 1, 4, 3

Low, Med, High

Menu/Set Stop/Exit

Off

3.Speaker

Hook

Turning on Automatic Daylight Savings Time

You can set the MFC to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct day and time in the

Date/Time

Press

Press or to select On (or

Off

Press

Menu/Set, 1, 5

Menu/Set Stop/Exit

setting.

5.Auto Daylight

GETTING STARTED 4 - 8

On/Off Setting

You can customize machine’s On/Off key. The default setting is Your MFC will not work when it is switched Off, but it will purge the ink head periodically. If you turn this setting to faxes or calls even when the MFC is switched Off.

Press

Press or to select On (or

Off

Press

Menu/Set, 1, 6

Menu/Set Stop/Exit

, you can receive

6.On/Off Setting

Off

4 - 9 GETTING STARTED

Setup Receive

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for your MFC. You can choose the mode that best suits your needs.

LCD How it works When to use it

Fax Only

(automatic receive)

Fax/Tel * (fax and telephone)

(with an external or extension telephone)

Externa l TAD

(with an external answering device)

Manual

(manual receive)

(with an external or extension telephone or with Distinctive Ring)

The MFC automatically answers every call as a fax.

The MFC controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.

The external answering device (TAD) automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.

You control the phone line and must answer every call yourself.

For dedicated fax lines.

Use this mode if you expect to receive lots of fax messages and few telephone calls. You cannot have an answering machine on the same line, even if it is on a separate wall jack on the same line. You cannot use the telephone company’s Voice Mail in this mode.

Use this mode if you have connected an answering machine on your phone line. The TAD setting works only with an external answering machine . Ring Delay and F/T Ring Time do not work in this setting.

Use this mode when you are using a computer modem on the same line or if you don’t receive many fax messages or with Distinctive Ring. If you answer and hear fax tones, wait until the MFC takes over the call, then hang up.

Fax/Tel

* In

mode you must set the Ring Delay and F/T Ring Time.

SETUP RECEIVE 5 - 1

To select or change your Receive Mode

If it is not illuminated in green, press (

Press

Press or to select

Fax Only, Fax/Tel, External TAD

Press

Press If you are changing the Receive Mode while in another

operation, the LCD will return to that operation.

Menu/Set, 0, 1

Menu/Set Stop/Exit

Current Receive Mode

Fax

: Fax Only

F/T

: Fax/Tel

TAD

: External TAD

Mnl

: Manual

Fax

1.Receive Mode

Manual

Setting the Ring Delay

The Ring Delay sets the number of times the MFC rings before it answers in phones on the same line as the MFC or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay setting of 4.

(See Easy Receive on page 5-4 and Operation from extension telephones on page 5-6.)

Fax only

Fax/Tel

mode. If you have extension

If it is not illuminated in green, press (

Press

Press or to select how many times the line rings before the MFC answers (00, 01, 02, 03 or 04).

Press (If you select 00, the line won’t ring at all.)

Press

5 - 2 SETUP RECEIVE

Menu/Set, 2, 1, 1

Menu/Set

Stop/Exit

Fax

1.Ring Delay

Setting the F/T Ring Time (Fax/Tel mode only)

If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the MFC will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the MFC prints the fax.)

This pseudo/double-ring happens after the initial ringing from the phone company. Only the MFC rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any extension phone (in a separate wall jack) on the same line as the MFC. (See

telephones

on page 5-6.)

Operation from extension

If it is not illuminated in green, press (

Press

Press or to select how

long the MFC will ring to alert you that you have a voice call (20,

30, 40 or 70 seconds).

Press

Even if the caller hangs up during the pseudo/double-ringing,

the MFC will continue to ring for the set time.

Menu/Set, 2, 1, 2

Menu/Set Stop/Exit

Fax

2.F/T Ring Time

SETUP RECEIVE 5 - 3

Easy Receive

When you use this feature, you don’t have to press

Color Start

call. Selecting even if you lift the handset of an extension or external phone. When you see the handset of an extension phone connected to another telephone wall jack, just replace the handset and your MFC will do the rest. Selecting lifting the handset of an external or extension phone, and then press

Black Start or Color Start

if you are not at your MFC. (See

telephones

If this feature is set to On, but your MFC doesn’t connect a fax call when you lift a extension or external phone handset, press the Fax Receive Code If you send faxes from a computer on the same phone line and the MFC intercepts them, set Easy Receive to

If it is not illuminated in green, press (

Press

Use or to select On (or

Off

Press

, or the Fax Receive Code

allows the MFC to receive fax calls automatically,

Receiving

Off

means you’ll have to activate the MFC yourself by

on page 5-6.)

Menu/Set, 2, 1, 3

Menu/Set Stop/Exit

on the LCD or when you hear ‘chirps’ through

on the MFC—OR—by pressing

Operation from extension

when you answer a fax

Black Start,

Off

Fax

3.Easy Receive

5 - 4 SETUP RECEIVE

Printing a reduced incoming fax (Auto Reduction)

If you choose On, the MFC automatically reduces an incoming fax to fit on one page of letter or legal size paper. The MFC calculates the reduction ratio by using the page size of the original and your Paper Size setting (

Menu/Set, 1, 3

If it is not illuminated in green, press (

Press

Use or to select On (or

Off

Press

If you receive faxes that are split on two pages, turn on this

setting. But if the original is too long, the MFC may print it on two

pages.

Menu/Set, 2, 1, 5

Menu/Set Stop/Exit

Fax

5.Auto Reduction

Printing a fax from the memory

If you set Fax Storage to ON for Remote Retrieval, you can still print a fax from the memory when you are at your MFC. (See Setting Fax

Storage

1 2 3

on page 8-3.)

Press

After printing has finished, press

Menu/Set, 2, 5, 4 Black Start

Color Start

Stop/Exit

4.Print Fax

SETUP RECEIVE 5 - 5

Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack of the MFC, you can make your MFC take the call by using the Fax Receive Code. When you press the Fax

Hook

Easy

Receive Code

Receive

If the MFC answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code extension phone. (See only) on page 5-3.)

If you answer a call and no one is on the line, you should assume that you’re receiving a manual fax.

■

Your caller will have to press

on page 5-4.)

Press Receiving, and then hang up.

, the MFC starts to receive a fax. (See

#51

to take the call at an

Setting the F/T Ring Time (Fax/Tel mode

and wait for the chirp or until the MFC’s LCD displays

Start

to send the fax.

For Fax/Tel mode only

When the MFC is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call.

If you're at the MFC, you can lift the handset to answer. Lift the external telephone's handset, and then press

answer. If you’re at an extension phone, you’ll need to lift the handset during

#51

the F/T Ring Time and then press rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the MFC by pressing

between the pseudo/double

5 - 6 SETUP RECEIVE

Using a cordless external handset

If your cordless telephone is connected to the EXT. jack on the MFC and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the MFC answer first, you will have to go to the MFC so you can press call to the cordless handset.

Hook

to transfer the

Changing the remote codes

Remote Codes might not work with some telephone systems. The preset Fax Receive Code is Code is

#51

If you are always disconnected when accessing your external

TAD remotely, try changing the Fax Receive Code and

Telephone Answer Code to another three-digit code (such as

###

and

999

. The preset Telephone Answer

If it is not illuminated in green, press (

Press

Press or to select On (or

Off

Press

If you want to, enter a new Fax Receive Code.

Press

If you want to, enter a new Telephone Answer Code.

Press

Menu/Set, 2, 1, 4

Menu/Set

Menu/Set Stop/Exit

4.Remote Code

Fax

SETUP RECEIVE 5 - 7

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your MFC to ‘poll’ other machines, or you can have someone poll your MFC.

Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your MFC to receive a fax, they pay for the call. If you poll someone’s fax machine to receive a fax, you pay for the call.

Some fax machines do not respond to the Polling feature.

Setting up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it.

If it is not illuminated in green, press (

Press

Enter the fax number you are polling.

Press The LCD shows

Menu/Set, 2, 1, 6

Black Start

Color Start

Dialing

Fax

6.Polling RX

Setting up Sequential Polling Receive

Your MFC can ask for faxes from several fax units in a single operation (Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed.

If it is not illuminated in green, press (

Press

Enter the fax machines you want to poll using Speed-Dial, a Group or the dial pad. You must press

Menu/Set

Press number or Group number in turn to receive a fax.

Menu/Set, 2, 1, 6

between each fax number.

Black Start

Color Start

. Your MFC will poll each

Fax

6.Polling RX

5 - 8 SETUP RECEIVE

Telephone services

Your MFC supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone companies offer.

If you have Voice Mail, RingMaster, an answering service, an

alarm system or other custom features on your telephone line, it

may affect the way your MFC works. (See Custom features on

page 1-7 and Custom features on a single line. on page 13-9.)

If you have Voice Mail on your phone line, please read the

following carefully.

Distinctive Ring

Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.

What does your telephone company’s ‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring service allows you to have more than one number on the same phone line. If you need

more than one phone number, it is cheaper than paying for an extra line. Each phone number has its own distinctive ring pattern,

so you will know which phone number is ringing. This is one way you can have a separate phone number for your MFC.

Please call your telephone company for availability and rates.

What does Brother’s ‘Distinctive Ring’ do?

The Brother MFC has a Distinctive Ring feature that allows you to use your MFC to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes.

You must pay for your telephone company’s Distinctive Ring

service before you program the MFC to work with it.

SETUP RECEIVE 5 - 9

Do you have Voice Mail?

If you have Voice Mail on the phone line that you will install your new MFC on, there is a strong possibility that Voice Mail and the MFC will

conflict with each other while receiving incoming calls. However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the MFC can work together without any problems. If each one has a separate phone

number, neither will interfere with the other’s operations. If you decide to get the Distinctive Ring service from the telephone

company, you will need to follow the directions below to ‘register’ the new Distinctive Ring pattern they give you. This is so your MFC can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the MFC. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother MFC. Register the one your telephone company gives you.

Ring Pattern

1 long-long

2 short-long-short

3 short-short-long

4 very long (normal pattern)

If the ring pattern you received is not on this chart, please call

your telephone company and ask for one that is shown.

5 - 10 SETUP RECEIVE

Rings

■

The MFC will only answer calls to its registered number.

■

The first two rings are silent on the MFC. This is because the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)

■

If you program the MFC properly, it will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the MFC will not answer.

Registering the Distinctive Ring pattern

Very important!

After you have set the Distinctive Ring feature to ON, the receive mode is set to Voice Mail set up on the Distinctive Ring number, means you must answer all the calls yourself. You can not change the receive mode to another mode while the Distinctive Ring is set to on.

Manual

automatically. Unless you have a TAD or

Manual

mode

Press

Press or to select

Press

Press or to select the stored ring pattern you want to use.

Press

(You will hear each pattern as you scroll through the four

patterns. Make sure you choose the pattern that the telephone

company gave you.)

Press

Menu/Set, 2, 0, 1

Menu/Set

Stop/Exit

. Distinctive Ring is now set to on.

Set

1.Distinctive

Turning off the Distinctive Ring

Press

Press or to select

Press

If you turn off Distinctive Ring, the MFC will stay in

receive mode. You will need to set the Receive Mode again.

(See To select or change your Receive Mode on page 5-2.)

Menu/Set, 2, 0, 1

Menu/Set Stop/Exit

Off

1.Distinctive

Manual

SETUP RECEIVE 5 - 11

Caller ID

The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings.

After a few rings, the LCD shows the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory.

■

You will see the first 16 characters of the number (or name).

■ Out of Area

ID service area.

■ Private Call

blocked transmission of information.

If both the name and number are received, the LCD shows only the name. You can print a list of Caller ID information received by your MFC. (See Printing Caller ID List on page 5-13.)

Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area.

display means call originated outside your Caller

display means the caller has intentionally

5 - 12 SETUP RECEIVE

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.

Press

Press or to select

Display #

Press

If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to

select the Caller ID you want to view, and then press

Menu/Set

the date and time of the call.

Press or to return to the Caller ID listing.

—OR—

Press

Menu/Set, 2, 0, 2

Menu/Set

. The LCD shows the caller’s name and number and

Stop/Exit

2.Caller ID

Printing Caller ID List

Press

Press or to select

Print Report

Press

After printing has finished, press

Menu/Set, 2, 0, 2

Menu/Set

Black Start or Color Start

Stop/Exit

2.Caller ID

SETUP RECEIVE 5 - 13

Setup Send

How to fax

You can send faxes from the ADF (automatic document feeder) or from the scanner glass.

Enter Fax mode

Before sending faxes, make sure (

green. If not, press ( setting is Fax.

Fax

) to enter Fax mode. The default

Fax

) is illuminated in

How to dial

There are three ways to dial.

Manual dialing

Press all of the digits of the phone or fax number.

6 - 1 SETUP SEND

Speed-Dialing

Press number. (See

Search/Speed Dial, #

Storing Speed-Dial numbers

If the LCD shows

Not Registered

, and then the two digit Speed-Dial

on page 7-1.)

two-digit number

when you enter the

Speed-Dial number, a number has not been stored for it.

You can search for names you have stored in the Speed-Dial memories. Press search. (See Storing Speed-Dial numbers on page 7-1.)

* To search alphabetically, you can use dial pad to enter the first letter of the name you are looking for.

Search/Speed Dial

and the navigation keys to

To search numerically

To search alphabetically*

SETUP SEND 6 - 2

Faxing from the automatic document feeder (ADF)

Faxing from the ADF

If it is not illuminated in green, press (

Load your original. (See Load originals on page 2-1.)

Dial the fax number. Press

the first page.

Black Start

Color Start

. The MFC starts scanning

Fax

Faxing from the scanner glass

You can use the scanner glass to fax pages of a book or one page at a time. The originals can be up to letter size. To cancel, press

Stop/Exit

If it is not illuminated in green, press (

Load your original on the scanner glass. (See Using the scanner glass on page 2-3.)

Dial the fax number. Press The MFC starts scanning the first page. If you press

To send a single page, press 2 (or press

The MFC starts sending the original.

—OR— To send more than one page, press

Place the next page on the scanner glass.

Press The MFC starts scanning. (Repeat Steps 4 and 5 for each

additional page.)

Black Start

Color Start

Black Start

Menu/Set

Color Start

again).

Fax

, the machine starts sending.

Next Page?

1.Yes 2.No(Dial)

and go to Step 5.

Set Next Page

Then Press Set

6 - 3 SETUP SEND

■

If the memory is full and you are faxing a single page, it will be sent in real time.

■

If you need to cancel before the fax is sent, press You cannot send multiple pages for color faxes.

Out of Memory message

Stop/Exit

If you get an of a fax, press

Memory

the option to press or to press

If the memory is full and you are faxing a single page, it will be

sent in real time.

Out of Memory

Stop/Exit

message while scanning a subsequent page, you will have

Black Start

Stop/Exit

to cancel the operation.

message while scanning the first page

to cancel the scan. If you get an

to send the pages scanned so far,

Automatic transmission

This is the easiest way to send a fax.

Do not pick up the hand set of the external phone or press Hook

to listen for a dial tone.

If it is not illuminated in green, press (

Load your original. (See

Enter the fax number using the dial pad, Speed-Dial or Search.

(See How to dial on page 6-1.)

Press

Black Start or Color Start

Load originals

on page 2-1.)

Fax

Out of

SETUP SEND 6 - 4

Manual transmission

Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.

If it is not illuminated in green, press (

Load your original. (See Load originals on page 2-1.)

Pick up the handset of the external phone and listen for a dial tone.

—OR— Press

On the external phone, dial the fax number you want to call. —OR— If you pressed

When you hear the fax tone, press

If you picked up the handset of the external phone, replace it.

Hook

and listen for a dial tone.

Hook

Black Start

, dial using the MFC’s control panel.

Color Start

Fax

6 - 5 SETUP SEND

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission.

If it is not illuminated in green, press (

pressing

ask if you want to enter more settings:

Press 1 to select more settings. The

LCD will return to the

menu.

—OR—

Press

step.

Menu/Set

if you have finished choosing settings and go to the next

. After each setting is accepted, the LCD will

Setup Send

Fax

) before

Other Settings

1.Yes 2.No

Contrast

If your Use Use

original

Light

Dark

If it is not illuminated in green, press (

Load your original. (See

Press

Press or to select

Light

Press

Press 1 if you want to choose more settings and the LCD will

return to the

—OR—

Press

Enter a fax number.

Press

is very light or very dark, you may want to set the contrast.

to send a light document or make the fax darker.

to send a dark document or make the fax lighter.

Fax

Load originals

Menu/Set, 2, 2, 1

Dark

Menu/Set

if you have finished choosing settings.

Setup Send

Black Start

menu.

Color Start

Auto

on page 2-1.)

1.Contrast

SETUP SEND 6 - 6

Fax Resolution

You can use the temporarily (for this fax only). Press

to select the setting you want, and then press

—OR— You can change the default setting:

If it is not illuminated in green, press (

Load your original. (See

Press

Press or to select the resolution you want.

Press

Standard

Fine

S. Fine

Photo

Fax Resolution

Menu/Set, 2, 2, 2

Menu/Set Stop/Exit

Suitable for most typed originals. Good for small print and transmits a little

slower than Standard resolution. Good for small print or artwork and transmits

slower than Fine resolution. Use when the original has varying shades of

gray. This has the slowest transmission time.

key to change the setting

Fax Resolution

Load originals

and

Menu/Set

Fax

on page 2-1.)

2.Fax Resolution

6 - 7 SETUP SEND

Manual and automatic fax Redial

If you are sending a fax manually and the line is busy, press

Redial/Pause

again. If you want to make a second call to the last number dialed, you can save time by pressing

Color Start Redial/Pause

If you are sending a fax automatically and the line is busy, the MFC will automatically redial one time after five minutes.

, and then press

only works if you dialed from the control panel.

Black Start

Redial/Pause

Color Start

Black Start

and

to try

Color fax transmission

Your MFC can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory, so Delayed

fax and Polling Transmit features are not available.

If it is not illuminated in green, press (

Load your original. (See Load originals

Enter the fax number using the dial pad, Speed-Dial or Search.

Press

When you send a color fax, the MFC will send it in real time

(even if

You can not send multiple pages from the scanner glass.

Color Start

Real Time TX

is set to

Off

on page 2-1

Fax

SETUP SEND 6 - 8

Dual Access (Not available for color faxes)

You can dial a number, and begin scanning the fax into memory— even when the MFC is sending from memory or receiving faxes. The LCD shows the new job number and available memory.

Your MFC normally uses Dual Access. However, to send a color fax, the MFC will send the original in real time (even if

Time TX

The number of pages you can scan into the memory will vary depending on the data that is printed on them.

Off

Real

If you get a page of a fax, press

Out of Memory

you can press or press

Out of Memory

Stop/Exit

message while scanning a subsequent page,

Black Start

Stop/Exit

to cancel the operation.

message while scanning the first

to cancel scanning. If you get a

to send the pages scanned so far,

Real Time Transmission

When you are sending a fax, the MFC will scan the originals into the memory before sending. Then, as soon as the phone line is free, the MFC will start dialing and sending.

If the memory becomes full, the MFC will send the original in real time (even if

Sometimes, you may want to send an important original immediately, without waiting for memory transmission. You can set

to On for all documents or for the next fax only.

If you want to fax multiple pages, use Dual Access. (See Dual Access (Not available for color faxes) on page 6-9.)

If it is not illuminated in green, press (

Load your original. (See

Press

Real Time TX

Menu/Set, 2, 2, 5

is set to

Load originals

Off

Fax

on page 2-1.)

5.Real Time TX

Real Time

6 - 9 SETUP SEND

To change the default setting, press or to select On

Off

(or

Press

Go to Step 6.

—OR—

For the next fax transmission only, press or to select

Next Fax Only

Press

Press or to select

Fax:Off

Press

Press 1 if you want to choose more settings and the LCD will

return to the

—OR—

Press

Enter a fax number.

Press

In Real Time Transmission, the redial feature doesn't work.

If you are sending a color Fax, the MFC will send it in real time

(even if

Menu/Set

if you have finished choosing settings.

Black Start

Real Time TX

Setup Send

Color Start

is set to

Next Fax:On

menu.

Off

(or

Checking job status

Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows

Press

If you have more than one job

waiting, press or to scroll through the list.

Press

Menu/Set, 2, 6

Stop/Exit

No Jobs Waiting

6.Remaining Jobs

SETUP SEND 6 - 10

Canceling a job while scanning, dialing and sending the original

You can cancel a job while you are scanning it into memory by pressing

You can also cancel a job while the MFC is dialing or sending the original by pressing

Stop/Exit

Canceling a scheduled job

You can cancel a fax job that is stored and waiting in memory.

Press Any jobs that are waiting will appear

on the LCD.

If you have more than two jobs waiting, press or to select the job you want to cancel.

Press —OR— If you only have one job waiting, go to Step 3.

Press 1 to cancel. —OR— Press To cancel another job go to Step 2.

Press

Menu/Set, 2, 6

Menu/Set

to exit without canceling.

Stop/Exit

6.Remaining Jobs

6 - 11 SETUP SEND

Advanced sending operations

Broadcasting (Not available for color faxes)

Broadcasting is when the same fax message is automatically sent to more than one fax number. Using the include Groups, Speed-Dial numbers and up to 50 manually dialed numbers. If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 90 (MFC-3420C only) or 150 (MFC-3820CN only) different numbers. However, the available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use Dual Access and Delayed fax.

To include Speed-Dial numbers and manually dialed numbers in the same broadcast, you must press numbers. Use easily.

Setting up Groups for Broadcasting

(See After the broadcast is finished, a Broadcast Report will be printed to

let you know the results.

■

Enter the long dialing sequence numbers as you would normally, but remember that each Speed-Dial number counts as one number, so the number of locations you can store becomes limited.

■

If the memory is full, press than one page has been scanned, press portion that is in the memory.

Search/Speed Dial

Stop/Exit

Menu/Set

to help you choose the numbers

on page 7-3.)

to stop the job or if more

key, you can

between each of the

Black Start

to send t he

If it is not illuminated in green, press (

Load your original. (See

Enter a number using Speed-Dial, a Group number, Search or

manual dialing using the dial pad.

(Example: Group number)

When the LCD displays the fax number or name of the other

party, press

You will be asked to press the next number.

Menu/Set

Load originals

on page 2-1.)

Fax

SETUP SEND 6 - 12

Enter the next number. (Example: Speed-Dial number)

When the LCD displays the fax number or name of the other party, press

Enter another fax number. (Example: Manual dialing using the dial pad.)

Press

Menu/Set

Black Start

Overseas Mode

If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off.

If it is not illuminated in green, press (

Load your original. (See Load originals on page 2-1.)

Press

Press or to select On (or

Off

Press

Press 1 if you want to choose more settings and the LCD will return to the

—OR— Press

Enter a fax number. Press

Menu/Set, 2, 2, 7

Menu/Set

if you have finished choosing settings.

Black Start

Setup Send

menu.

Color Start

Fax

7.Overseas Mode

6 - 13 SETUP SEND

Delayed Fax (Not available for color faxes)

During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Press faxes to be sent.

Menu/Set

to accept it, or enter another time for the

If it is not illuminated in green, press (

Load your original. (See

Press

Enter the time you want the fax to

be sent (in 24-hour format).

Press

(For example, enter 19:45 for 7:45 PM.)

Press 1 if you want to choose more settings and the LCD will

return to the

—OR—

Press 2 if you have finished choosing settings.

Enter a fax number.

Press

The number of pages you can scan into the memory depends

on the amount of data that is printed on each page.

Menu/Set, 2, 2, 3

Menu/Set

Setup Send

Black Start

Load originals

on page 2-1.)

menu.

Fax

3.Delayed Fax

SETUP SEND 6 - 14

Setting up Polled Transmit (Not available for color faxes)

Polled Transmit is when you set up your MFC to wait with a paper original so another fax machine can call and retrieve it.

If it is not illuminated in green, press (

Load your original. (See

Press

Press or to choose On (or

Off

Press

Press 1 if you want to choose more settings and the LCD will return to the

—OR— Press

Press The MFC starts scanning the original.

The document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by using the Canceling a Job menu setting. (See Canceling a scheduled job on page 6-11.)

Menu/Set, 2, 2, 6

Menu/Set

if you have finished choosing settings, and go to Step 6.

Setup Send

Black Start

Load originals

menu.

on page 2-1.)

Fax

6.Polled TX

6 - 15 SETUP SEND

Delayed Batch Transmission (Not available for color faxes)

Before sending the delayed faxes, your MFC will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

If it is not illuminated in green, press (

Load your original. (See

Press

Press or to select On (or

Off

Press

Menu/Set, 2, 2, 4

Menu/Set Stop/Exit

Load originals

Fax

on page 2-1.)

4.Batch TX

SETUP SEND 6 - 16

Quick-Dial numbers and

dialing options

Storing numbers for easy dialing

You can set up your MFC to do two types of easy dialing: Speed-Dial and Groups for Broadcasting faxes.

If you lose electrical power, the quick-dial numbers that are in the memory will not be lost.

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys ( number, and store 40 Speed-Dial numbers and the MFC-3820CN can store 100 numbers.

(For USA only) The Brother fax back system number has been preprogrammed in Speed-Dial location

Black Start or Color Start

Search/Speed Dial, #

). The MFC-3420C can

, the two-digit

Press

Use the dial pad to enter a two-digit Speed-Dial location number (01-40 for MFC-3420C, 00-99 for MFC-3820CN).

(For example, press The MFC-3820CN will ask you if the Speed-Dial is for a

fax/telephone number or an e-mail address.

For MFC-3820CN, press or to select (or

Press For information on using an E-mail address, see Chapter 6

Internet Fax in the Network User’s Guide. (MFC-3820CN only)

Enter the phone or fax number (up to 20 digits). Press

7 - 1 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Menu/Set, 2, 3, 1

E-Address

Menu/Set

.) Press

Menu/Set

2.Speed-Dial

Type:Fax/Tel

Use the dial pad to enter the name (up to 15 characters).

Press

(You can use the chart on page 4-3 to help you enter letters.)

—OR—

Press

Go to Step 2 to store another Speed-Dial number.

—OR—

Press

Menu/Set

Stop/Exit

to store the number without a name.

Changing Speed-Dial numbers

If you try to store a Speed-Dial number where a number is already stored, the LCD will show the name stored there (or number) and will ask you to do one of the following:

Press 1 to change the stored

number.

—OR—

Press

How to change the stored number:

■

Enter a new number.

Press

Follow the directions beginning at Step 5 in Storing Speed-Dial

numbers on the previous page.

to exit without making a change.

If you want to erase the whole number or whole name, press

Stop/Exit

letters. The characters above and to the right of the cursor will be deleted.

If you want to change a character, use or to position the cursor under the character you want to change, and then type over it.

Menu/Set

when the cursor is under the first the digits or

1.Change 2.Exit

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 2

Setting up Groups for Broadcasting

Groups allow you to send the same fax message to many fax numbers by pressing only a few keys ( two-digit number, and fax number as a Speed-Dial number.

Then, you can combine them into a Group. Each Group uses up a Speed-Dial number. You can have up to six Groups, or you can assign up to 39 numbers (MFC-3420C) or up to 99 numbers (MFC-3820CN) to one large Group.

(See Storing Speed-Dial numbers on page 7-1 and Broadcasting (Not available for color faxes) on page 6-12.)

Black Start

Search/Speed Dial, #

). First, you’ll need to store each

, the

Press

Use the dial pad to enter the two-digit Speed-Dial number where you want to store the Group.

Press (For example, press

Use the dial pad to enter the Group number.

Press (For example, press

The Group number must be between 1 and 6.

To include Speed-Dial numbers in the Group, press them as follows:

For example, for Speed-Dial numbers 05 and 09. Press

Menu/Set, 2, 3, 2

Menu/Set

and

for Group 1.)

Menu/Set

2.Setup Groups

Speed-Dial? #

Speed-Dial? #07

Setup Group:G01

G01:#01#09

Search/Speed Dial, 05, Search/Speed Dial, 09

shows:

#05#09

. The LCD

7 - 3 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Press

Group.

Use the dial pad and the chart on

page 4-3 to enter a name for the

Group.

Press

(For example, type NEW CLIENTS).

Press

You can print a list of all the Speed-Dial numbers. Group

numbers will be marked in the column of “GROUP”.

(See Printing reports on page 9-3.)

Menu/Set

Stop/Exit

to accept the Speed-Dial numbers for this

Name:

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 4

Brother MFC-3420C, MFC-3820CN User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual