Brother MFC-3360C User Guide

USER’S GUIDE

MFC-3360C

Version A

If you need to call Customer Service

Please complete the following information for future
reference:

Model Number: MFC-3360C

Serial Number:

1

Date of Purchase:

Place of Purchase:

1

The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt; and

 may support an insurance claim by you in the event of product loss

covered by insurance.

© 2006 Brother Industries, Ltd.

Approval Information and Compilation and Publication Notice

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without
notice.

Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

i

EC Declaration of Conformity under the R & TTE Directive

ii

Table of Contents

Section I General

1 General Information 2

Using the documentation.......................................................................................2

Symbols and conventions used in the documentation .................................... 2

Accessing the Software User’s Guide ..................................................................2

Viewing Documentation...................................................................................2

Control panel overview ..........................................................................................4

2 Loading documents and paper 6

Loading documents ...............................................................................................6

Using the ADF .................................................................................................6

Scanning area .................................................................................................7

Acceptable paper and other media........................................................................7

Recommended media .....................................................................................8

Handling and using media ...............................................................................8

Choosing the right media.................................................................................9

Loading paper, envelopes and other media ........................................................11

Loading paper and other media ....................................................................11

Loading envelopes and post cards................................................................13

Printable Area................................................................................................15

3 General setup 16

Power Save mode ...............................................................................................16

Putting your machine in Power Save mode...................................................16

Bringing your machine out of Power Save mode ..........................................16

Power Save setting........................................................................................16

Mode Timer..........................................................................................................17

Paper settings......................................................................................................17

Paper Type ....................................................................................................17

Paper Size .....................................................................................................17

Volume Settings...................................................................................................17

Ring Volume..................................................................................................17

Beeper Volume..............................................................................................18

Speaker Volume ............................................................................................18

Automatic Daylight Savings Time........................................................................18

LCD display .........................................................................................................18

LCD Contrast.................................................................................................18

4 Security features 19

TX Lock ...............................................................................................................19

Setting and changing the TX Lock password................................................19

Turning TX Lock on/off ..................................................................................20

iii

Section II Fax

5 Sending a fax 22

Entering Fax mode ..............................................................................................22

Faxing from the ADF ....................................................................................22

Colour fax transmission.................................................................................22

Cancelling a fax in progress..........................................................................22

Broadcasting (Monochrome only)........................................................................22

Cancelling a Broadcast in progress...............................................................23

Additional sending operations..............................................................................23

Sending faxes using multiple settings ...........................................................23

Contrast.........................................................................................................23

Changing Fax Resolution ..............................................................................23

Dual access (Monochrome only) ...................................................................24

Real time transmission ..................................................................................24

Overseas Mode .............................................................................................25

Delayed Faxing (Monochrome only)..............................................................25

Delayed Batch Transmission (Monochrome only).........................................26

Checking and cancelling waiting jobs............................................................26

Sending a fax manually .................................................................................26

Sending a fax at the end of a conversation ...................................................26

Out of Memory message ...............................................................................26

6 Receiving a Fax 27

Receive modes ....................................................................................................27

Choosing the Receive Mode .........................................................................27

Using receive modes...........................................................................................28

Fax only.........................................................................................................28

Fax/Tel...........................................................................................................28

Manual...........................................................................................................28

External TAD .................................................................................................28

Receive mode settings ........................................................................................29

Ring Delay.....................................................................................................29

F/T Ring Time (Fax/Tel mode only)...............................................................29

Fax Detect .....................................................................................................30

Additional receiving operations............................................................................30

Printing a reduced incoming fax ....................................................................30

Receiving faxes into memory ........................................................................31

Receiving a fax at the end of a conversation.................................................31

Printing a fax from the memory .....................................................................31

iv

7 Telephone and External devices 32

Voice Operations ................................................................................................32

Making a telephone call.................................................................................32

Mute...............................................................................................................32

Tone or pulse.................................................................................................32

Fax/Tel mode ................................................................................................32

Fax/Tel mode in Power Save condition.........................................................32

Telephone services..............................................................................................33

Caller ID (For U.K. and Ireland only) .............................................................33

Setting the Phone Line Type .........................................................................34

BT Call Sign (For U.K. only) ..........................................................................34

Connecting an external TAD (telephone answering device)................................35

Connections...................................................................................................35

Recording an outgoing message (OGM) on an external TAD.......................35

Multi-line connections (PBX) .........................................................................36

External and extension phones ...........................................................................36

Connecting an external or extension telephone ............................................36

Operation from extension telephones............................................................36

Using extension telephones (For U.K. only) ..................................................37

Using a cordless external telephone .............................................................38

Using remote codes.......................................................................................38

8 Dialling and storing numbers 39

How to Dial ..........................................................................................................39

Manual dialling............................................................................................... 39

One-Touch Dialling........................................................................................39

Speed-Dialling ...............................................................................................39

Search ...........................................................................................................40

Fax Redial .....................................................................................................40

Storing numbers ..................................................................................................40

Storing a pause .............................................................................................40

Storing One-Touch Dial numbers ..................................................................41

Storing Speed-Dial numbers .........................................................................41

Changing One-Touch and Speed-Dial numbers ...........................................42

Setting up Groups for broadcasting ...............................................................42

Combining Quick-Dial numbers.....................................................................43

9 Remote fax options 44

Fax Forwarding....................................................................................................44

Fax Storage.........................................................................................................44

Changing Remote Fax Options ...........................................................................45

Turning off Remote Fax Options ...................................................................45

Remote Retrieval.................................................................................................45

Setting a Remote Access Code.....................................................................45

Using your Remote Access Code..................................................................46

Retrieving fax messages ...............................................................................46

Changing your Fax Forwarding number ........................................................47

Remote fax commands........................................................................................48

v

10 Printing Reports 49

Fax reports...........................................................................................................49

Transmission Verification Report...................................................................49

Fax Journal (activity report) ...........................................................................49

Reports ................................................................................................................50

How to print a report......................................................................................50

11 Polling 51

Polling receive .....................................................................................................51

Setup for polling receive ................................................................................51

Setup to receive polling with a secure code ..................................................51

Setup for delayed polling receive ..................................................................52

Sequential polling ..........................................................................................52

Polled transmit (Monochrome only) .....................................................................53

Setup for polled transmit................................................................................53

Setup for polled transmit with secure code....................................................53

Section III Copy

12 Making copies 56

How to copy.........................................................................................................56

Entering Copy mode......................................................................................56

Making a single copy.....................................................................................56

Making multiple copies ..................................................................................56

Stop copying..................................................................................................56

Copy options........................................................................................................57

Changing copy speed and quality .................................................................58

Enlarging or reducing the image copied ........................................................58

Making N in 1 copies .....................................................................................59

Sorting copies using the ADF (Monochrome only)........................................60

Adjusting Brightness, Contrast and Colour....................................................60

Paper options ................................................................................................61

Section IV Software

13 Software features 64

How to read the HTML User’s Guide...................................................................64

vi

Section V Appendixes

A Safety and Legal 66

Choosing a location.............................................................................................66

To use the machine safely...................................................................................67

Important safety instructions..........................................................................70

IMPORTANT - For your safety ......................................................................71

EU Directive 2002/96/EC and EN50419........................................................72

Legal limitations for copying ..........................................................................72

Trademarks ...................................................................................................73

B Troubleshooting and Routine Maintenance 74

Troubleshooting ...................................................................................................74

If you are having difficulty with your machine................................................74

Error messages ...................................................................................................79

Transferring your faxes or Fax Journal report ...............................................81

Document jam ..............................................................................................82

Printer jam or paper jam................................................................................83

Dial Tone detection........................................................................................84

Phone line interference..................................................................................85

Routine maintenance...........................................................................................85

Replacing the ink cartridges ..........................................................................85

Cleaning the outside of the machine .............................................................87

Cleaning the scanner.....................................................................................88

Cleaning the machine printer platen..............................................................89

Cleaning the paper pick-up roller...................................................................89

Cleaning the print head .................................................................................90

Checking the print quality ..............................................................................90

Checking the printing alignment ....................................................................91

Checking the ink volume ...............................................................................92

Machine Information............................................................................................92

Checking the serial number...........................................................................92

Packing and shipping the machine ......................................................................92

C Menu and Features 94

On-screen programming......................................................................................94

Menu table.....................................................................................................94

Memory storage.............................................................................................94

Menu keys ...........................................................................................................95

Menu Table..........................................................................................................96

Entering Text .....................................................................................................102

vii

D Specifications 103

General..............................................................................................................103

Print media.........................................................................................................105

Fax.....................................................................................................................106

Copy ..................................................................................................................107

Scanner ............................................................................................................108

Printer ................................................................................................................109

Interface.............................................................................................................109

Computer requirements.....................................................................................110

Consumable items.............................................................................................111

E Glossary 112

FIndex 116

viii

Section I

General I

General Information 2
Loading documents and paper 6
General setup 16
Security features 19

1

General Information 1

Using the documentation

Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are
used throughout the documentation.

Bold Bold typeface identifies specific

keys on the machine’s control
panel.

Italics Italicized typeface emphasizes

an important point or refers you
to a related topic.

Courier
New

Text in the Courier New font
identifies messages on the
LCD of the machine.

Accessing the

1

Software User’s Guide

This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner and PC Fax. When
you are ready to learn detailed information
about these operations, read the Software
User’s Guide that is on the CD-ROM.

Viewing Documentation 1

Viewing Documentation
(For Windows

To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then select
User’s Guide.

If you have not installed the software, you can
find the documentation by following the
instructions below:

®

) 1

1

Warnings tell you what to do to
prevent possible personal injury.

Electrical Hazard icons alert you to
possible electrical shock.

Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.

Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.

Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.

2

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

b If the model name screen appears, click

your model name.

General Information

c If the language screen appears, click

your language. The CD-ROM main
menu will appear.

Note

If this window does not appear, use
Windows

program from the root directory of the
Brother CD-ROM.

®

Explorer to run the setup.exe

d Click User’s Guide to view the Software

User’s Guide in HTML format.

How to find Scanning instructions 1

There are several ways you can scan
documents. You can find the instructions as
follows:

Software User’s Guide

 Scanning

(For Windows
Professional and Windows

 ControlCenter3

(For Windows
Professional and Windows

PaperPort

 Instructions for scanning directly from

ScanSoft
User’s Guide. The complete ScanSoft
PaperPort

can be viewed from the Help selection in
the ScanSoft

application.

®

98/98SE/Me/2000

®

XP)

®

98/98SE/Me/2000

®

XP)

®

SE with OCR User’s Guide

®

PaperPort®SE with OCR

®

SE with OCR User’s Guide

®

PaperPort®SE with OCR

®

Viewing Documentation

®

(For Macintosh

a Turn on your Macintosh

) 1

®

. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.

b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click the Top Page file to view

the Software User’s Guide in HTML
format.

 Software User’s Guide:

Software User’s Guide in HTML
format

How to find Scanning instructions 1

There are several ways you can scan
documents. You can find the instructions as
follows:

Software User’s Guide

 Scanning

(For Mac OS

 ControlCenter2

(For Mac OS

®

Presto!

PageManager® User’s Guide

 Instructions for scanning directly from

Presto!
Presto!

can be viewed from the Help selection in
the Presto!

®

X 10.2.4 or greater)

®

X 10.2.4 or greater)

®

PageManager®. The complete

®

PageManager®User’s Guide

®

PageManager® application.

1

3

Chapter 1

Control panel overview 1

MFC-3360C 1

2

3

4

1

11

10

5

6 7

1 Power Save

Lets you put the machine into Power Save
mode.

2 LCD (liquid crystal display)

Displays messages on the screen to help you
set up and use your machine.

3 One-Touch keys

Instantly accesses your stored Quick-Dial
numbers.

 Shift

When held down, lets you access
One-Touch numbers 6 to 10.

4 Fax keys

 Redial/Pause

Redials the last number called. It also
inserts a pause when programming
quick-dial numbers.

 Resolution

Lets you temporarily change the resolution
when sending a fax.

 Mute

Puts the current phone call on hold.

8 9

 Tel/R

Use this key to gain access to an outside
line, or transfer a call to another extension
when the machine is connected to a PBX.

5 Copy key

 Copy Options

Lets you temporarily change multiple copy
settings when in copy mode.

6 Ink Management

Lets you clean the print head, check the print
quality, and check the available ink volume.

7 Dial Pad

Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.

The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.

4

8 Menu keys:

 Menu

Lets you access the menu to program your
settings into the machine.

 a Search/Speed Dial

Lets you look up and dial numbers that are
stored in the memory.

 Volume keys

d c

In Fax mode, you can press these keys to
adjust the ring volume.

 d

Press to scroll backward to a menu
selection.

 a or b

Press to scroll through the menus and
options.

 Clear/Back

Press to cancel the current setting.

 OK

Lets you store your settings in the machine.

9 Start keys:

General Information

1

 Colour

Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).

 Mono

Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).

10 Stop/Exit

Stops an operation or exits from a menu.

11 Mode keys:

 Fax

Lets you access Fax mode.

 Scan

Lets you access Scan mode.

 Copy

Lets you access Copy mode.

5

2

Loading documents and paper 2

Loading documents 2

You can send a fax, make copies, and scan
from the ADF (automatic document feeder).

Using the ADF 2

The ADF can hold up to 20 pages and feeds
each sheet individually. Use standard

80 g/m
pages before putting them in the ADF.

Recommended environment 2

Document Sizes Supported 2

2

(20 lb) paper and always fan the

Temperature: 20 to 30° C (68 to 86° F)
Humidity: 50% to 70%
Paper:

Length: 127 to 355.6 mm (5 to 14 in.)
Width: 89 to 215.9 mm

Weight:

2

80 g/m

(3.5 to 8.5 in.)

64 to 90 g/m

A4 (20 lb LTR)

2

(17to24lb)

 Make sure documents written with ink are

completely dry.

a Open the document support (1) and the

document tray (2) and then pull out the
extension (3).

1

2

3

b Fan the pages well. Make sure you put

the documents face down, top edge
first in the ADF until you feel them touch

the feed roller.

c Adjust the paper guides (1) to fit the

width of your documents.

How to load documents 2

DO NOT pull on the document while it is
feeding.

DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.

DO NOT use cardboard, newspaper or
fabric.

6

CAUTION

1

Loading documents and paper

Scanning area 2

The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on
paper.

3

1

Usage Document

Size

Fax Letter 3 mm

A4 3 mm

Copy Letter 3 mm

A4 3 mm

Scan Letter 3 mm

A4 3 mm

Top (1)

Bottom (2)

(0.12 in.)

(0.12 in.)

(0.12 in.)

(0.12 in.)

(0.12 in.)

(0.12 in.)

4

2

Left (3)

Right (4)

4 mm
(0.16 in.)

1 mm
(0.04 in.)

3 mm
(0.12 in.)

3 mm
(0.12 in.)

3 mm
(0.12 in.)

0 mm
(0 in.)

Acceptable paper and other media

The print quality can be affected by the type
of paper you are using in the machine.

To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.

You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.

We recommend testing various paper types
before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and glossy paper,
be sure to choose the correct media in the
‘Basic’ tab of the printer driver or in the
Paper Type setting of the menu. (See
Paper Type on page 17.)

 When you print on Brother photo paper,

load the instruction sheet included with the
photo paper in the paper tray first, and
then put the photo paper on top of the
instruction sheet.

 When you use transparencies or glossy

paper, remove each sheet at once to
prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.

2

2

7

Chapter 2

Recommended media 2

To get the best print quality, we suggest using
Brother paper. (See table below.)

If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.

We recommend using ‘3M Transparency
Film’ when you print on transparencies.

Brother paper

Paper Type Item

A4 Plain BP60PA
A4 Glossy Photo BP61GLA
A4 Inkjet (Matte) BP60MA
10 x 15 cm Glossy Photo BP61GLP

Handling and using media 2

 Store paper in its original packaging, and

keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.

 The coated side of glossy paper is shiny.

Avoid touching the shiny (coated) side.
Load glossy paper with the shiny side
facing down.

 Avoid touching either side of

transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.

Improper Setup

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or
irregularly shaped paper

1

1

1 2 mm (0.08 in.) or longer

• Extremely shiny or highly textured paper

• Paper already printed on by a printer

• Paper that cannot be arranged uniformly
when stacked

• Paper made with a short grain

Paper capacity of the output paper tray 2

Up to 50 sheets of 20 lb Letter or 80 g/m2 A4
paper.

 Transparencies or glossy paper must be

picked up from the output paper tray one
page at a time to avoid smudging.

8

Loading documents and paper

Choosing the right media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Fax Copy Printer

Cut Sheet Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes

A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes
Legal 216 × 356 mm (8 1/2 × 14 in.) Yes Yes Yes
Executive 184 × 267 mm (7 1/4 × 10 1/2 in.) – – Yes
JIS B5 182 × 257 mm (7.2 × 10.1 in.) – – Yes
A5 148 × 210 mm (5.8 × 8.3 in.) – Yes Yes
A6 105 × 148 mm (4.1 × 5.8 in.) – – Yes

Cards Photo 10 × 15 cm (4 × 6 in.) – Yes Yes

Photo 2L 13 × 18 cm (5 × 7 in.) – – Yes
Index Card 127 × 203 mm (5 × 8 in.) – – Yes
Post Card 1 100 × 148 mm (3.9 × 5.8 in.) – – Yes
Post Card 2

(Double)

Envelopes C5 Envelope 162 × 229 mm (6.4 × 9 in.) – – Yes

DL Envelope 110 × 220 mm (4.3 × 8.7 in.) – – Yes
COM-10 105 × 241 mm (4 1/8 × 9 1/2 in.) – – Yes
Monarch 98 × 191 mm (3 7/8 × 7 1/2 in.) – – Yes
JE4 Envelope 105 × 235 mm (4.1 × 9.3 in.) – – Yes

Transparencies Letter 216 × 279 mm (8 1/2 × 11 in.) – Yes Yes

A4 210 × 297 mm (8.3 × 11.7 in.) – Yes Yes

148 × 200 mm (5.8 × 7.9 in.) – – Yes

2

9

Chapter 2

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets

Cut
Sheet

Plain Paper

Inkjet Paper

Glossy Paper

Cards Photo Card

Index Card

Post Card

Envelopes

64 to 120 g/m

64 to 200 g/m

Up to 220 g/m

Up to 240 g/m

Up to 120 g/m

Up to 200 g/m

75 to 95 g/m

2

(17 to 32 lb)

2

(17 to 53 lb)

2

(Up to 58 lb)

2

(Up to 64 lb)

2

(Up to 32 lb)

2

(Up to 53 lb)

2

(20 to 25 lb)

0.08 to 0.15 mm (0.003 to 0.006 in.)

0.08 to 0.25 mm (0.003 to 0.01 in.) 20

Up to 0.25 mm (Up to 0.01 in.) 20

Up to 0.28 mm (Up to 0.01 in.) 20

Up to 0.15 mm (Up to 0.006 in.) 30

Up to 0.23 mm (Up to 0.01 in.) 30

Up to 0.52 mm (Up to 0.02 in.) 10

Transparencies – – 10

1

Up to 50 sheets for Legal size paper 80 g/m2 (20 lb).
Up to 100 sheets of 80 g/m

2

(20 lb) paper.

100

1

10

Loading documents and paper

Loading paper, envelopes and other media

Loading paper and other media 2

a Pull the paper tray completely out of the

machine.
If the paper support flap (1) is open,
close it. Open the output paper tray
cover (2).

1

b If you are using Letter, A4 or Legal size

paper, press and hold the universal
guide release button (1) as you slide out

2

the front of the paper tray to match the
paper size you are using.

1

c Press and slide the paper side

guides (1) and paper length guide (2) to
fit the paper size.

1

2

2

2

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Note

Always make sure that the paper is not
curled.

11

Chapter 2

e Gently put the paper into the paper tray

print side down and top edge first.
Check that the paper is flat in the tray.

f Gently adjust the paper side guides with

both hands and the paper length guide
to fit the paper.
Make sure that the paper guides touch
the edges of the paper.

h Slowly push the paper tray completely

into the machine.

i While holding the paper tray in place,

pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).

2

Note

Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.

g Close the output paper tray cover (1)

and slide it forward.

1

12

1

Note

Do not use the paper support flap for
Legal paper.

Loading documents and paper

Loading envelopes and post cards 2

Loading envelopes 2

 Use envelopes that weigh from 75 to

95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you
do a test print first.

Do not use any of the following types of
envelopes, as they will cause paper feed
problems:

1 Envelopes with a baggy construction.
2 Embossed envelopes (those with a

3 Envelopes with clasps or staples.
4 Envelopes that are pre-printed on the

2

(20 to 25 lb).

CAUTION

raised surface).

inside.

How to load envelopes and post cards2

a Before loading, press the corners and

sides of the envelopes or post cards to
make them as flat as possible.

2

Note

If the envelopes or post cards are ‘double­feeding,’ put one envelope in the paper
tray at a time.

Glue Double flap

Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.

b Put the envelopes or post cards into the

paper tray with the address side down
and the leading edge (top of the
envelopes) in first. Slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.

1

2

13

Chapter 2

If you have problems when printing on
envelopes, try the following suggestions:

a Open the envelope flap.
b Make sure the open flap is either to the

side of the envelope or to the back edge
of the envelope when printing.

c Adjust the size and margin in your

application.

2

Removing small prints from the machine 2

When the machine ejects small paper onto
the output paper tray, you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.

14

Loading documents and paper

Printable Area 2

The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.

Cut Sheet Paper Envelopes

3

4

1

3

1

4

2

2

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 3 mm (0.12 in.) 3 mm (0.12 in.) 3 mm (0.12 in.) 3 mm (0.12 in.)
Envelopes 12 mm (0.47 in.) 24 mm (0.95 in.) 3 mm (0.12 in.) 3 mm (0.12 in.)

2

Note

The Borderless feature is not available for envelopes.

15

3

General setup 3

Power Save mode 3

When the machine is idle, you can put the
machine into Power Save mode by pressing
the Power Save key. You can still receive
telephone calls in Power Save mode. For
further information on receiving faxes in the
power save condition, please see the table on
page 16. If you want to do other operations,
you must take the machine out of Power Save
mode.

Note

If you have connected an external
telephone or TAD, it is always available.

Putting your machine in Power Save mode 3

a Press and hold down the Power Save

key until the LCD shows
Shutting Down.
The LCD light goes off.

Bringing your machine out of Power Save mode 3

a Press Power Save key.

Note

• Even if you have put the machine into
Power Save mode, it will periodically clean
the print head to preserve print quality.

• If you unplug the AC power cord, no
machine operations will be available.

• You can customize Power Save mode so that, apart from automatic head cleaning, no machine operations are available. (See Power Save setting on page 16.)

Power Save setting 3

You can customize the machine's
Power Save key. The default mode is
Fax Receive:On. Your machine can
receive faxes or calls even when the machine
is in Power Save mode. If you do not want
your machine to receive faxes or calls, turn
this setting to Fax Receive:Off. (See
Power Save mode on page 16)

a Press Menu, 1, 6.
b Press a or b to choose

Fax Receive:On, or
Fax Receive:Off.

Press OK.

c Press Stop/Exit.

On/Off
setting

Fax Receive:

12

On

(factory
setting)

Fax Receive:
Off

1

You can receive telephone calls by lifting the
handset.

2

You cannot receive a fax with Mono Start or
Colour Start.

3

Should be set before you switch off the machine.

Receive
mode

Fax Only

External
TAD

Fax/Tel

Manual Fax Detect

— No machine operations

Available operations

Fax Receive
Fax Detect

Delayed Fax
Fax Forward
Fax Storage
Remote Retrieval

Delayed Fax

will be available other
than cleaning the print
head.

3

3

3

3

3

16

General setup

Mode Timer 3

The machine has three temporary mode keys
on the control panel: Fax, Scan, and Copy.
You can change the amount of time the
machine takes after the last Scan or Copy
operation before it returns to Fax mode. If you
choose Off, the machine stays in the mode
you used last.

a Press Menu, 1, 1.
b Press a or b to choose 0 Sec,

30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.

Press OK.

c Press Stop/Exit.

Paper Size 3

You can use five sizes of paper for printing
copies: Letter, Legal, A4, A5, and 10 × 15 cm
(4” × 6” in.) and three sizes for printing faxes:
Letter, Legal and A4. When you change the
size of paper you load in the machine, you will
need to change the paper size setting at the
same time so your machine can fit an
incoming fax on the page.

a Press Menu, 1, 3.
b Press a or b to choose Letter,

Legal, A4, A5 or 10x15cm.
Press OK.

c Press Stop/Exit.

Volume Settings 3

Ring Volume 3

3

Paper settings 3

Paper Type 3

To get the best print quality, set the machine
for the type of paper you are using.

a Press Menu, 1, 2.
b Press a or b to choose Plain Paper,

Inkjet Paper, Brother Photo,
Other Photo or Transparency.

Press OK.

c Press Stop/Exit.

Note

The machine ejects paper with printed
surfaces face up onto the paper tray in the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.

You can choose a range of ring volume
levels, from High to Off.

While in Fax mode , press d or c
to adjust the volume level. The LCD shows

the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.

You can also change the volume through the
menu, by following the instructions below:

Setting the Ring Volume from the menu 3

a Press Menu, 1, 4, 1.
b Press a or b to choose Low, Med,

High or Off.
Press OK.

c Press Stop/Exit.

17

Chapter 3

Beeper Volume 3

When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.

You can choose a range of volume levels,
from High to Off.

a Press Menu, 1, 4, 2.
b Press a or b to choose Low, Med,

High or Off
Press OK.

c Press Stop/Exit.

Speaker Volume 3

You can choose a range of speaker volume
levels, from High to Off.

a Press Menu, 1, 4, 3.
b Press a or b to choose Low, Med,

High or Off.
Press OK.

c Press Stop/Exit.

Automatic Daylight Savings Time

You can set the machine to change
automatically for daylight savings time. It will
reset itself forward one hour in the Spring and
backward one hour in the Autumn. Make sure
you have set the correct date and time in the
Date/Time setting.

a Press Menu, 1, 5.
b Press a or b to select On or Off.

Press OK.

c Press Stop/Exit.

LCD display 3

LCD Contrast 3

You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.

a Press Menu, 1, 7.

3

18

b Press a or b to choose Light or

Dark.

Press OK.

c Press Stop/Exit.

4

Security features 4

TX Lock 4

TX Lock lets you prevent unauthorized
access to the machine.

You will not be able to schedule Delayed
Faxes or Polling jobs. However, any
pre-scheduled Delayed Faxes will be sent
even if you turn on TX Lock so they will not be
lost.

While TX Lock is On, the following operations
are available:

 Receiving faxes
 Receiving calls
 Fax Forwarding

(If Fax Forwarding was already On.)

 Remote retrieval

(If Fax Storage was already On.)

While TX Lock is On, the following operations
are NOT available:

 Sending faxes
 Copying
 PC printing
 Scanning

Setting and changing the TX Lock password 4

Note

If you have already set the password, you
will not need to set it again.

4

Setting up the password 4

a Press Menu, 2, 0, 1.
b Enter a 4-digit number for the password.

Press OK.

c When the LCD shows Verify:, re-

enter the password.
Press OK.

d Press Stop/Exit.

Changing the TX Lock password 4

a Press Menu, 2, 0, 1.
b Press a or b to choose

Set Password.
Press OK.

Note

If you forget the TX Lock password,
please call your Brother dealer for service.

c Enter a 4-digit number for the current

password.
Press OK.

d Enter a 4-digit number for the new

password.
Press OK.

e When the LCD shows Verify:,

re-enter the password.
Press OK.

f Press Stop/Exit.

19

Chapter 4

Turning TX Lock on/off 4

Turning TX Lock on 4

a Press Menu, 2, 0, 1.
b Press a or b to choose Set TX Lock.

Press OK.

c Enter the registered 4-digit password.

Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.

Turning TX Lock off 4

a Press Menu.
b Enter the registered 4-digit password.

Press OK.
TX lock is automatically turned off.

Note

If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.

20