Brother MFC-3360C User's Guide
USER’S GUIDE
MFC-3360C
Version A
Approval Information and Compilation and Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Use only GENUINE brother supplies
Brother multifunction machines are designed to work ink of a particular specification and work to
a level of optimum performance when used with genuine Brother ink cartridges. Brother cannot
guarantee this optimum performance if ink or ink cartridges of other specifications are used.
Brother does not therefore recommend the use of cartridges other than genuine Brother cartridges
with this machine or the refilling of empty cartridges with ink from other sources. If damage is
caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges
other than genuine Brother products due to the incompatibility or lack of suitability of those
products with this machine, any repairs required as a result will not be covered by the warranty.
Table of Contents
Section I General
1 General Information 2
Using the documentation ....................................................................................... 2
Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide .................................................................. 2
Viewing Documentation ...................................................................................2
Control panel overview .......................................................................................... 4
2 Loading documents and paper 6
Loading documents ............................................................................................... 6
Using the ADF ................................................................................................. 6
Scanning area ................................................................................................. 7
Acceptable paper and other media........................................................................7
Recommended media ..................................................................................... 8
Handling and using media ............................................................................... 8
Choosing the right media for the paper tray .................................................... 9
Loading paper, envelopes and other media ........................................................ 11
Loading paper and other media .................................................................... 11
Loading envelopes and post cards................................................................13
Printable Area................................................................................................15
3 General setup 16
Power Save mode ............................................................................................... 16
Putting your machine in Power Save mode................................................... 16
Bringing your machine out of Power Save mode .......................................... 16
Power Save setting........................................................................................16
Mode Timer..........................................................................................................17
Paper settings......................................................................................................17
Paper Type .................................................................................................... 17
Paper Size ..................................................................................................... 17
Volume Settings...................................................................................................17
Ring Volume .................................................................................................. 17
Beeper Volume..............................................................................................18
Speaker Volume ............................................................................................ 18
LCD display ......................................................................................................... 18
LCD Contrast.................................................................................................18
LCD Language .............................................................................................. 18
4 Security features 19
TX Lock ...............................................................................................................19
Setting and changing the TX Lock password ................................................ 19
Turning the TX Lock on/off ............................................................................ 20
i
Section II Fax
5 Sending a fax 22
Entering Fax mode .............................................................................................. 22
Faxing from the ADF ....................................................................................22
Colour fax transmission .................................................................................22
Cancelling a fax in progress ..........................................................................22
Broadcasting(Monochrome only).........................................................................22
Cancelling a Broadcast in progress...............................................................23
Additional sending operations..............................................................................23
Sending faxes using multiple settings ........................................................... 23
Contrast ......................................................................................................... 24
Changing Fax Resolution ..............................................................................24
Dual access (Monochrome only) ................................................................... 25
Real time transmission ..................................................................................25
Overseas Mode .............................................................................................25
Delayed Faxing (Monochrome only).............................................................. 26
Delayed Batch Transmission(Monochrome only) .......................................... 26
Checking and cancelling waiting jobs ............................................................26
Sending a fax manually ................................................................................. 27
Sending a fax at the end of a conversation ...................................................27
Out of Memory message ...............................................................................27
6 Receiving a Fax 28
Receive modes .................................................................................................... 28
Choosing the Receive Mode ......................................................................... 28
Using receive modes ........................................................................................... 29
Fax only .........................................................................................................29
Fax/Tel........................................................................................................... 29
Manual...........................................................................................................29
External TAD .................................................................................................29
Receive mode settings ........................................................................................30
Ring Delay ..................................................................................................... 30
F/T Ring Time (Fax/Tel mode only)...............................................................30
Fax Detect .....................................................................................................30
Additional receiving operations............................................................................31
Printing a reduced incoming fax ....................................................................31
Receiving faxes into memory ........................................................................ 32
Receiving a fax at the end of a conversation................................................. 32
Printing a fax from the memory ..................................................................... 32
7 Telephone and External devices 33
Voice Operations ................................................................................................ 33
Making a telephone call .................................................................................33
Hold ...............................................................................................................33
Tone or pulse ................................................................................................ 33
Fax/Tel mode ................................................................................................33
Fax/Tel mode in Power Save condition ......................................................... 33
ii
Telephone Service...............................................................................................34
Caller ID (Caller IDentification) (not available in certain area).......................34
Advantages of Caller ID.................................................................................34
Setup Method ................................................................................................ 34
Caller ID feature ............................................................................................ 34
Viewing Caller ID List...........................................................................................35
Printing Caller ID List .....................................................................................35
Connecting an external TAD (telephone answering device)................................36
Connections................................................................................................... 36
Recording an outgoing message (OGM) on an external TAD.......................36
Multi-Line connections (PABX) ...................................................................... 37
External and extension phones ........................................................................... 37
Connecting an external or extension telephone ............................................ 37
Operation from extension telephones............................................................ 37
Using remote codes....................................................................................... 38
8 Dialling and storing numbers 39
How to Dial .......................................................................................................... 39
Manual dialling............................................................................................... 39
One-Touch Dialling ........................................................................................39
Speed-Dialling ............................................................................................... 39
Search ........................................................................................................... 40
Fax Redial ..................................................................................................... 40
Storing numbers .................................................................................................. 40
Storing a pause ............................................................................................. 40
Storing One-Touch Dial numbers .................................................................. 41
Storing Speed-Dial numbers ......................................................................... 41
Changing One-Touch and Speed-Dial numbers ........................................... 41
Setting up Groups for broadcasting...............................................................42
Combining Quick-Dial numbers.....................................................................42
9 Remote fax options 43
Fax Forwarding....................................................................................................43
Fax Storage .........................................................................................................43
Changing Remote Fax Options ........................................................................... 44
Turning off Remote Fax Options ................................................................... 44
Remote Retrieval ................................................................................................. 44
Setting a Remote Access Code.....................................................................44
Using your Remote Access Code.................................................................. 45
Retrieving fax messages ............................................................................... 45
Changing your Fax Forwarding number ........................................................ 46
Remote fax commands........................................................................................47
10 Printing Reports 48
Fax reports...........................................................................................................48
Transmission Verification Report...................................................................48
Fax Journal (activity report) ........................................................................... 48
Reports ................................................................................................................49
How to print a report ......................................................................................49
iii
11 Polling 50
Polling receive ..................................................................................................... 50
Setup for polling receive ................................................................................50
Setup to receive polling with a secure code ..................................................50
Setup for delayed polling receive .................................................................. 51
Sequential polling ..........................................................................................51
Polled transmit(Monochrome only) ...................................................................... 52
Setup for polled transmit................................................................................ 52
Setup for polled transmit with secure code....................................................52
Section III Copy
12 Making copies 54
How to copy ......................................................................................................... 54
Entering Copy mode ......................................................................................54
Making a single copy .....................................................................................54
Making multiple copies ..................................................................................54
Stop copying ..................................................................................................54
Copy options........................................................................................................55
Changing copy speed and quality .................................................................56
Enlarging or reducing the image copied ........................................................ 56
Making N in 1 copies .....................................................................................57
Sorting copies using the ADF(Monochrome only) .........................................57
Adjusting Brightness, Contrast and Colour....................................................58
Paper options ................................................................................................ 59
Section IV Software
13 Software features 62
How to read the HTML User’s Guide................................................................62
Section V Appendixes
A Safety and Legal 64
Choosing a location ............................................................................................. 64
To use the machine safely...................................................................................65
IMPORTANT-For Your Safety .............................................................................68
Disconnect device ......................................................................................... 68
Important Information ..........................................................................................69
Important Safety Instructions.........................................................................69
Legal limitations for copying ..........................................................................71
Trademarks.......................................................................................................... 71
iv
B Troubleshooting and Routine Maintenance 72
Troubleshooting ................................................................................................... 72
If you are having difficulty with your machine ................................................ 72
Error messages ................................................................................................... 77
Transferring your faxes or Fax Journal report ............................................... 79
Document jam .............................................................................................. 80
Printer jam or paper jam ................................................................................ 80
Dial Tone detection........................................................................................ 82
Compatibility .................................................................................................. 82
Routine maintenance...........................................................................................83
Replacing the ink cartridges ..........................................................................83
Cleaning the outside of the machine ............................................................. 85
Cleaning the scanner.....................................................................................86
Cleaning the machine printer platen.............................................................. 86
Cleaning the paper pick-up roller...................................................................87
Cleaning the print head .................................................................................87
Checking the print quality .............................................................................. 88
Checking the printing alignment .................................................................... 89
Checking the ink volume ...............................................................................89
Machine Information ............................................................................................ 89
Checking the serial number ........................................................................... 89
Packing and shipping the machine ...................................................................... 90
C Menu and Features 92
On-screen programming......................................................................................92
Menu table.....................................................................................................92
Memory storage............................................................................................. 92
Menu keys ........................................................................................................... 93
Menu Table..........................................................................................................94
Entering Text ..................................................................................................... 100
D Specifications 101
General .............................................................................................................. 101
Print media.........................................................................................................103
Fax.....................................................................................................................104
Copy .................................................................................................................. 105
Scanner ............................................................................................................106
Printer ................................................................................................................107
Interfaces ..........................................................................................................108
Computer requirements ..................................................................................... 109
Consumable items ............................................................................................. 110
E Glossary 111
F Index 115
v
vi
Section I
General I
General Information 2
Loading documents and paper 6
General setup 16
Security features 19
1
General Information 1
Using the documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Bold Bold typeface identifies specific
keys on the machine’s control
panel.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Accessing the Software User’s Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner and PC Fax. When
you are ready to learn detailed information
about these operations, read the Software
User’s Guide that is on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
(For Windows
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then select
User’s Guide.
If you have not installed the software, you can
find the documentation by following the
instructions below:
®
) 1
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
2
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
General Information
c If the language screen appears, click
your language. The CD-ROM main
menu will appear.
Note
If this window does not appear, use
Windows
program from the root directory of the
Brother CD-ROM.
®
Explorer to run the setup.exe
d Click User’s Guide to view the Software
User’s Guide in HTML format.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Windows
Professional and Windows
ControlCenter3
(For Windows
Professional and Windows
®
98/98SE/Me/2000
®
XP)
®
98/98SE/Me/2000
®
XP)
Viewing Documentation
®
(For Macintosh
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
) 1
®
. Insert the
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click the Top Page file to view
the Software User’s Guide in HTML
format.
Software User’s Guide:
Software User’s Guide in HTML
format
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Mac OS
ControlCenter2
(For Mac OS
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
1
3
Chapter 1
Control panel overview 1
MFC-3360C 1
2
3
4
1
11
10
5
6 7
1PowerSave
Lets you put the machine into Power Save
mode.
2 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
3 One-Touch keys
Instantly accesses your stored Quick-Dial
numbers.
Shift
When held down, lets you access
One-Touch numbers 6 to 10.
4 Fax keys
Redial/Pause
Redials the last number called. It also
inserts a pause when programming
quick-dial numbers.
Resolution
Lets you temporarily change the resolution
when sending a fax.
Hold
Puts the current phone call on hold.
8 9
Hook
Press before dialing if you want to make
sure a fax machines will answer, and then
press Mono Start or Colour Start.
Also, press this key after picking up the
handset of an externat telephone during
the F/T double/pseudo-ring.
5 Copy key
Copy Options
Lets you temporarily change multiple copy
settings when in copy mode.
6 Ink Management
Lets you clean the print head, print a test page
to check the print quality, and check the
available ink volume.
7 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
4
General Information
8 Menu keys:
Menu
Lets you access the menu to program your
settings into the machine.
a Search/Speed Dial
Lets you look up and dial numbers that are
stored in the memory.
Volume keys
d c
In Fax mode, you can press these keys to
adjust the ring volume.
d
Press to scroll backward to a menu
selection.
a or b
Press to scroll through the menus and
options.
Clear/Back
Press to cancel the current setting, and go
back to the previous menu.
OK
Lets you store your settings in the machine,
or select an item.
9Start keys:
11 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
1
Colour
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
Mono
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
10 Stop/Exit
Stops an operation or exits from a menu.
5
2
Loading documents and paper 2
Loading documents 2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder).
Using the ADF 2
The ADF can hold up to 20 pages and feeds
each sheet individually. Use standard
2
80 g/m
pages before putting them in the ADF.
Recommended environment 2
Temperature: 20 to 30° C (68 to 86° F)
Humidity: 50% to 70%
Paper:
Document Sizes and Weight Supported
Length: 127 to 355.6 mm (5 to 14 in.)
Width: 89 to 215.9 mm
Weight:
(20 lb) paper and always fan the
2
80 g/m
(3.5 to 8.5 in.)
64 to 90 g/m
A4 (20 lb LTR)
2
(17to24lb)
Make sure documents written with ink are
completely dry.
a Open the document support (1) and the
document tray (2) and then pull out the
extension (3).
1
b Fan the pages well. Make sure you put
the documents face down, top edge
first in the ADF until you feel them touch
2
the feed roller.
c Adjust the paper guides (1) to fit the
width of your documents.
2
3
How to load documents 2
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
6
CAUTION
1
Loading documents and paper
Scanning area 2
The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on
paper.
3
1
Usage Document
Size
Fax Letter 3 mm
A4 3 mm
Copy Letter 3 mm
A4 3 mm
Scan Letter 3 mm
A4 3 mm
Top (1)
Bottom (2)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
(0.12 in.)
4
2
Left (3)
Right (4)
4 mm
(0.16 in.)
1 mm
(0.04 in.)
3 mm
(0.12 in.)
3 mm
(0.12 in.)
3 mm
(0.12 in.)
0 mm (0 in.)
Acceptable paper and other media 2
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct media in the
‘Basic’ tab of the printer driver or in the
Paper Type setting of the menu (See
Paper Type on page 17).
When you print on Brother photo paper,
load the instruction sheet included with the
photo paper in the paper tray first, and
then put the photo paper on top of the
instruction sheet.
When you use transparencies or glossy
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
2
7
Chapter 2
Recommended media 2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper Type Item
A4 Plain BP60PA
A4 Glossy Photo BP61GLA
A4 Inkjet (Matte) BP60MA
10 x 15 cm Glossy Photo BP61GLP
Handling and using media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
The coated side of glossy paper is shiny.
Avoid touching the shiny (coated) side.
Load glossy paper with the shiny side
facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1 2 mm (0.08 in.) or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
Paper capacity of the output paper tray
Up to 50 sheets of 20 lb Letter or 80 g/m2 A4
paper.
Transparencies or glossy paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
2
8
Loading documents and paper
Choosing the right media for the paper tray 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy Printer
Cut Sheet Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes
A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes
Legal 216 × 356 mm (8 1/2 × 14 in.) Yes Yes Yes
Executive 184 × 267 mm (7 1/4 × 10 1/2 in.) – – Yes
JIS B5 182 × 257 mm (7.2 × 10.1 in.) – – Yes
A5 148 × 210 mm (5.8 × 8.3 in.) – Yes Yes
A6 105 × 148 mm (4.1 × 5.8 in.) – – Yes
Cards Photo 10 × 15 cm (4 × 6 in.) – Yes Yes
Photo 2L 13 × 18 cm (5 × 7 in.) – – Yes
Index Card 127 × 203 mm (5 × 8 in.) ––Yes
Post Card 1 100 × 148 mm (3.9 × 5.8 in.) – – Yes
Post Card 2
(Double)
Envelopes C5 Envelope 162 × 229 mm (6.4 × 9 in.) – – Yes
DL Envelope 110 × 220 mm (4.3 × 8.7 in.) – – Yes
COM-10 105 × 241 mm (4 1/8 × 9 1/2 in.) – – Yes
Monarch 98 × 191 mm (3 7/8 × 7 1/2 in.) – – Yes
JE4 Envelope 105 × 235 mm (4.1 × 9.3 in.) – – Yes
Transparencies Letter 216 × 279 mm (8 1/2 × 11 in.) – Yes Yes
A4 210 × 297 mm (8.3 × 11.7 in.) – Yes Yes
148 × 200 mm (5.8 × 7.9 in.) – – Yes
2
9
Chapter 2
Paper weight, thickness and capacity for paper tray 2
Paper Type Weight Thickness No. of
sheets
Cut
Sheet
Plain Paper
Inkjet Paper
Glossy Paper
Cards Photo Card
Index Card
Post Card
Envelopes
64 to 120 g/m
64 to 200 g/m
Up to 220 g/m
Up to 240 g/m
Up to 120 g/m
Up to 200 g/m
75 to 95 g/m
2
(17 to 32 lb)
2
(17 to 53 lb)
2
(Up to 58 lb)
2
(Up to 64 lb)
2
(Up to 32 lb)
2
(Up to 53 lb)
2
(20 to 25 lb)
0.08 to 0.15 mm (0.003 to 0.006 in.)
0.08 to 0.25 mm (0.003 to 0.01 in.) 20
Up to 0.25 mm (Up to 0.01 in.) 20
Up to 0.28 mm (Up to 0.01 in.) 20
Up to 0.15 mm (Up to 0.006 in.) 30
Up to 0.23 mm (Up to 0.01 in.) 30
Up to 0.52 mm (Up to 0.02 in.) 10
Transparencies – – 10
1
Up to 50 sheets for Legal size paper 80 g/m2 (20 lb).
Up to 100 sheets of 80 g/m
2
(20 lb) paper.
100
1
10
Loading documents and paper
Loading paper, envelopes and other media
Loading paper and other media 2
a Pull the paper tray completely out of the
machine.
If the paper support flap (1) is open,
close it. Open the output paper tray
cover (2).
1
b If you are using Letter, A4 or Legal size
paper, press and hold the universal
guide release button (1) as you slide out
2
the front of the paper tray to match the
paper size you are using.
1
c Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
2
2
2
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled.
11
Chapter 2
e Gently put the paper into the paper tray
print side down and top edge first.
Check that the paper is flat in the tray.
f Gently adjust the paper side guides with
both hands and the paper length guide
to fit the paper.
Make sure that the paper guides touch
the edges of the paper.
h Slowly push the paper tray completely
into the machine.
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
2
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
g Close the output paper tray cover (1)
and slide it forward.
1
12
1
Note
Do not use the paper support flap for
Legal size paper.
Loading documents and paper
Loading envelopes and post cards 2
Loading envelopes 2
Use envelopes that weigh from 75 to
2
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first.
Do not use any of the following types of
envelopes, as they will cause paper feed
problems:
1 Envelopes with a baggy construction.
2 Embossed envelopes (those with a
3 Envelopes with clasps or staples.
4 Envelopes that are pre-printed on the
(20 to 25 lb).
CAUTION
raised surface).
inside.
How to load envelopes and post cards2
a Before loading, press the corners and
sides of the envelopes or post cards to
make them as flat as possible.
2
Note
If the envelopes or post cards are ‘doublefeeding,’ put one envelope in the paper
tray at a time.
Glue Double flap
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
b Put the envelopes or post cards into the
paper tray with the address side down
and the leading edge (top of the
envelopes) in first. Slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.
1
2
13
Chapter 2
If you have problems when printing on
envelopes, try the following suggestions:
a Open the envelope flap.
b Make sure the open flap is either to the
side of the envelope or to the back edge
of the envelope when printing.
c Adjust the size and margin in your
application.
2
Removing small printouts from the machine
When the machine ejects small paper onto
the output paper tray, you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
2
14
Loading documents and paper
Printable Area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.
Cut Sheet Paper Envelopes
3
4
3
1
4
2
2
2
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3 mm (0.12 in.) 3 mm (0.12 in.) 3 mm (0.12 in.) 3 mm (0.12 in.)
Envelopes 12 mm (0.47 in.) 24 mm (0.95 in.) 3 mm (0.12 in.) 3 mm (0.12 in.)
Note
The Borderless feature is not available for envelopes.
15
3
General setup 3
Power Save mode 3
When the machine is idle, you can put the
machine into Power Save mode by pressing
the Power Save key. You can still receive
telephone calls in Power Save mode. For
further information on receiving faxes in the
power save condition, please see the table on
on page 16. If you want to do other
operations, you must take the machine out of
Power Save mode.
Note
• You can retrieve faxes using Remote
Retrieval if you are away from your
machine. (See Remote
Retrieval on page 44.)
• If you have connected an external
telephone or TAD, it is always available.
Putting your machine in Power Save mode 3
a Press and hold down the Power Save
key until the LCD shows Shutting
Down.
Bringing your machine out of Power Save mode 3
a Press the Power Save key.
Note
• Even if you have put the machine into
Power Save mode, it will periodically clean
the print head to preserve print quality.
Power Save setting 3
You can customize the machine's
Power Save key. The default mode is
Fax Receive:On. Your machine can
receive faxes or calls even when the machine
is in Power Save mode. If you do not want
your machine to receive faxes or calls, turn
this setting to Fax Receive:Off.
a Press Menu, 1, 5.
b Press a or b to choose
Fax Receive:On, or
Fax Receive:Off.
Press OK.
c Press Stop/Exit.
On/Off
setting
Fax Rec
eive:On
12
(factory
setting)
Fax
Receive:
Off
1
You can receive telephone calls by lifting the
handset.
2
You cannot receive a fax with Mono Start or
Colour Start.
3
Should be set before you switch off the machine.
Receive
mode
Fax Only
External
TAD
Fax/Tel
Manual Fax Detect
— No machine operations
Available operations
Fax Receive
Fax Detect
Delayed Fax
Fax Forward
Fax Storage
Remote Retrieval
Delayed Fax
will be available other
than cleaning the print
head.
3
3
3
3
3
• If you unplug the AC power cord, no
machine operations will be available.
• You can customize Power Save mode so
that, apart from automatic head cleaning,
no machine operations are available.
16
General setup
Mode Timer 3
The machine has three temporary mode keys
on the control panel: Fax, Scan, and Copy.
You can change the amount of time the
machine takes after the last Scan or Copy
operation before it returns to Fax mode
(default). If you choose Off, the machine
stays in the mode you used last.
a Press Menu, 1, 1.
b Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
c Press Stop/Exit.
Paper Size 3
You can use five sizes of paper for printing
copies: Letter, Legal, A4, A5, and 10 × 15 cm
(4” × 6” in.) and three sizes for printing faxes:
Letter, Legal and A4. When you change the
size of paper you load in the machine, you will
need to change the paper size setting at the
same time so your machine can fit an
incoming fax on the page.
a Press Menu, 1, 3.
b Press a or b to choose Letter,
Legal, A4, A5 or 10x15cm.
Press OK.
c Press Stop/Exit.
Volume Settings 3
Ring Volume 3
3
Paper settings 3
Paper Type 3
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu, 1, 2.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo,
Other Photo or Transparency.
Press OK.
c Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
You can choose a range of ring volume
levels, from High to Off.
While in Fax mode , press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume from the menu
a Press Menu, 1, 4, 1.
b Press a or b to choose Low, Med,
High or Off.
Press OK.
c Press Stop/Exit.
3
17
Chapter 3
Beeper Volume 3
When the choose is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a Press Menu, 1, 4, 2.
b Press a or b to choose Low, Med,
High or Off
Press OK.
c Press Stop/Exit.
Speaker Volume 3
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu, 1, 4, 3.
b Press a or b to choose Low, Med,
High or Off.
Press OK.
c Press Stop/Exit.
You can also adjust the speaker volume by
pressing Hook.
LCD display 3
LCD Contrast 3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a Press Menu, 1, 6.
b Press a or b to choose Light or
Dark.
Press OK.
c Press Stop/Exit.
LCD Language 3
You can change the LCD language.
a Press Menu, 0, 0.
b Press a or b to choose English or
chinese.
Press OK.
c Press Stop/Exit.
a Press Hook.
b Press d or c .
This setting will stay until you change it
again.
c Press Hook.
18
4
Security features 4
TX Lock 4
TX Lock lets you prevent unauthorized
access to the machine.
While TX Lock is On, the following operations
are available:
Receiving faxes
Receiving calls
Fax Forwarding (If Fax Forwarding was
already On.)
Remote retrieval (If Fax Storage was
already On.)
While TX Lock is On, the following operations
are NOT available:
Sending faxes
Copying
PC printing
Scanning
Setting and changing the TX Lock password 4
Setting up the password 4
Note
• If you forget the TX Lock password,
please call your Brother dealer for service.
• If you have already set the password, you
will not need to set it again.
a Press Menu, 2, 0, 1.
b Enter a 4-digit number for the password.
Press OK.
c When the LCD shows Verify:, re-
enter the password.
Press OK.
d Press Stop/Exit.
Changing the TX Lock password 4
4
a Press Menu, 2, 0, 1.
b Press a or b to choose
Set Password.
Press OK.
c Enter a 4-digit number for the current
password.
Press OK.
d Enter a 4-digit number for the new
password.
Press OK.
e When the LCD shows Verify:,
re-enter the password.
Press OK.
f Press Stop/Exit.
19
Chapter 4
Turning the TX Lock on/off 4
Turning TX Lock on 4
a Press Menu, 2, 0, 1.
b Press a or b to choose Set TX Lock.
Press OK.
c Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Turning TX Lock off 4
a Press Menu.
b Enter the registered 4-digit password.
Press OK.
TX lock is automatically turned off.
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.
20
Section II
Fax II
Sending a fax 22
Receiving a Fax 28
Telephone and External devices 33
Dialling and storing numbers 39
Remote fax options 43
Printing Reports 48
Polling 50
5
Sending a fax 5
Entering Fax mode 5
To enter fax mode, press (Fax), and
the key will glow green.
Faxing from the ADF 5
a Make sure you are in Fax mode .
b Put the document face down in the ADF.
c Dial the fax number.
d Press Mono Start or Colour Start.
The machine starts scanning the
document.
Note
• To cancel, press Stop/Exit.
• If the memory is full, the document will be
sent in real time.
Colour fax transmission 5
Your machine can send a colour fax to
machines that support this feature.
However, colour faxes cannot be stored in
the memory. When you send a colour fax, the
machine will send it in real time (even if
Real Time TX is set to Off).
Cancelling a fax in progress 5
If you want to cancel a fax while the machine
is scanning, dialling or sending, press
Stop/Exit.
Broadcasting (Monochrome only) 5
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups, (See Setting
up Groups for broadcasting on page 42)
One-Touch, Speed-Dial numbers, and up to
50 manually dialled numbers in the same
broadcast.
After the broadcast is finished, a Broadcast
Report will be printed.
a Make sure you are in Fax mode .
b Load your document.
c Enter a number. Press OK.
You can use either a One-Touch, a
Speed-Dial, a Group, or a manually
entered number.
d Repeat c until you have entered all the
fax numbers you wish to broadcast to.
e Press Mono Start.
Note
• If you did not use up any of the numbers
for Groups, access codes or credit card
numbers, you can ‘broadcast’ faxes to as
many as 160 different numbers.
• The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use dual access. (See Dual
access (Monochrome only) on page 25.)
• Enter the long dialling sequence numbers
as you would normally, but remember that
each One-Touch and Speed-Dial number
counts as one number, so the number of
locations you can store becomes limited.
22
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