Brother MFC-3320CN User Manual

USER’S GUIDE
MFC-3320CN
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i
ii

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the telephone line cord first and the power cord from the AC power socket.
To prevent injuries, be careful not to put your fingers on the area shown in the illustrations. Because that part is extremely HOT after you use your machine.
To prevent injuries, be careful not to touch the area shaded in the illustration.
Do not handle the plug with wet hands. Doing this might cause an electrical shock.
To prevent injuries, be careful not to touch the edge of the metallic part shown in the illustration.
iii
Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
This product must be installed near a socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the socket in order to shut off power completely.
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
iv

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a socket and a standard, grounded AC power outlet. Choose a location where the temperature remains between 10° and 35°C.
Caution
Avoid placing your machine in a high-traffic area.
Avoid placing your machine on the carpet.
Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.
Do not connect your machine to electrical sockets controlled by wall switches or automatic timers.
Disruption of power can wipe out information in the machine’s memory.
Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply.
Avoid interference sources, such as speakers or the base units of cordless phones.
v

Quick Reference Guide

Sending faxes

Automatic Transmission
1
If it is not illuminated in
green, press (
2
Load your document. (See
Load documents
2-1.)
3
Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad.
4
Press
Colour Start

Receiving faxes

Select Receive Mode
1
Press
2
Press or to select
Fax Only, Manual Fax/Tel TAD
Menu/Set
Mono Start
Menu/Set, 0, 1
or
, and then press
on page
or
.
,
External
.
Fax
.

Storing numbers

Storing One-Touch Dial numbers
1
Press
).
2
Press the One-Touch key where you want to store the number.
3
Enter a number (up to 20 digits), and then press
Menu/Set
4
Enter a name up to 15 characters (or leave it blank), and then press
Menu/Set
5
Press
Storing Speed-Dial numbers
1
Press
2
Using the dial pad, enter a two-digit Speed-Dial location number, and then press
3
Enter a number (up to 20 digits), and then press
Menu/Set
4
Enter a name up to 15 characters (or leave it blank), and then press
Menu/Set
5
Press
Menu/Set, 2, 3, 1
.
.
Stop/Exit
Menu/Set, 2, 3, 2
Menu/Set
.
.
Stop/Exit
.
.
.
.
.
vi

Dialling operations

Making copies

One-Touch Dialling/ Speed-Dialling
1
If it is not illuminated in
green, press (
2
Load your document. (See
Load documents
2-1.)
3
Press the One-Touch key of the number you want to call.
OR— Press
press two-digit Speed-Dial number.
4
Press
Colour Start
Using Search
1
If it is not illuminated in
green, press (
2
Press and then enter the first letter of the name you’re looking for.
3
Press or search the memory.
4
Press
Colour Start
Search/Speed Dial
#
, and then press the
Mono Start
Search/Speed Dial
Mono Start
on page
.
.
or
or
Fax
Fax
Single copy
1
Press ( illuminate it in green.
).
2
Load your document. (See
Load documents
2-1.)
3
Press
Colour Start
Sorting multiple copies (Using the ADF)
,
1
Press ( illuminate it in green.
2
Load your document in the ADF.
3
Use the dial pad to enter the number of copies you want (up to 99).
4
).
,
Press
5
Press or select
Stack/Sort
press
6
Press or select
Sort
Menu/Set
7
Press
Colour Start
Mono Start
Options
Menu/Set
, and then press
Mono Start
Copy
.
Copy)
.
, and then
.
.
) to
on page
or
to
.
or
vii

Table of Contents

1
2
Introduction ..........................................................................1-1
Using this Guide ...............................................................1-1
Finding information.....................................................1-1
Symbols used in this Guide........................................1-1
Control panel overview .....................................................1-2
Turning the machine to Power Save condition........... 1-4
About fax machines .......................................................... 1-6
Fax tones and handshake..........................................1-6
ECM (Error Correction Mode).....................................1-7
Connecting the machine ................................................... 1-7
Connecting an external telephone.............................. 1-7
Connecting an external telephone answering device
(TAD)......................................................................1-8
Sequence ............................................................... 1-8
Connections ........................................................... 1-9
Recording outgoing message (OGM) on
an external TAD ...............................................1-10
Using extension telephones (For U.K. only).........1-11
Multi-line connections (PBX) .................................... 1-13
If you are installing the machine to work
with a PBX........................................................1-13
Custom features on your phone line......................... 1-13
Loading documents and paper .......................................... 2-1
Load documents ............................................................... 2-1
Using the automatic document feeder (ADF) ............. 2-1
Recommended environment .................................. 2-1
About paper ..................................................................... 2-3
Handling and using special paper .............................. 2-3
Paper capacity of the paper tray ........................... 2-4
Paper specifications for the paper tray .................. 2-4
Paper capacity of the output paper support .......... 2-5
Printable area .............................................................2-6
How to load paper and envelopes .............................. 2-7
To load paper or other media................................. 2-7
To load glossy paper .............................................. 2-8
To load envelopes .................................................. 2-9
viii
3
On-screen programming .....................................................3-1
User-friendly programming ...............................................3-1
Menu table.................................................................. 3-1
Memory storage..........................................................3-1
Navigation keys ................................................................3-2
4
5
Getting started ..................................................................... 4-1
Initial Setup.......................................................................4-1
Setting the Date and Time..........................................4-1
Setting the Station ID..................................................4-2
Entering text ...........................................................4-3
Inserting spaces .....................................................4-3
Making corrections .................................................4-3
Repeating letters .................................................... 4-3
Special characters and symbols ............................ 4-4
Setting Tone or Pulse dialling mode
(Except for the Nordic Countries) ...........................4-4
Setting the Phone Line Type ...................................... 4-5
PABX and TRANSFER...........................................4-5
General Setup...................................................................4-6
Setting the Mode Timer ..............................................4-6
Setting the Paper Type ...............................................4-7
Setting the Ring Volume.............................................4-8
Setting the Beeper Volume.........................................4-8
Setting the Speaker Volume....................................... 4-9
Setting the Clock Change ........................................... 4-9
Power Save Setting....................................................4-9
Setup Receive ...................................................................... 5-1
Basic receiving operations................................................ 5-1
Choosing the Receive Mode.......................................5-1
To select or change your Receive Mode................5-2
Setting the Ring Delay ...............................................5-3
Setting the F/T Ring Time (Fax/Tel mode only)..........5-4
Fax Detect ..................................................................5-5
Printing a reduced incoming fax (Auto Reduction) .....5-6
Printing a fax from the memory...................................5-6
Advanced receiving operations.........................................5-7
Operation from extension telephones......................... 5-7
For Fax/Tel mode only................................................5-7
Using a cordless external handset..............................5-8
Changing the remote codes........................................5-8
Reception into memory
(Not available for colour fax reception)...................5-9
ix
If the Memory Receive is On at this time................ 5-9
If the Memory Receive is Off at this time................ 5-9
Polling....................................................................... 5-10
Secure Polling......................................................5-10
Setup for Polling Receive (Standard)...................5-10
Setup for Polling Receive with Secure Code........ 5-11
Setup Delayed Polling Receive ............................ 5-11
Sequential Polling..................................................... 5-12
Telephone services ........................................................ 5-13
BT Callsign (For U.K. Only) ......................................5-13
To enable the machine to work with BT Callsign
(Only with your external phone) .......................5-13
6
Setup Send ...........................................................................6-1
How to fax.........................................................................6-1
Enter Fax mode..........................................................6-1
How to dial........................................................................6-1
Manual dialling............................................................ 6-1
One-Touch dialling ..................................................... 6-2
Speed-Dialling ............................................................ 6-2
Search ........................................................................6-3
Out of Memory message........................................6-3
Automatic transmission ..............................................6-4
Manual transmission................................................... 6-4
Basic sending operations ................................................. 6-5
Sending faxes using multiple settings ........................6-5
Contrast......................................................................6-5
Fax Resolution............................................................ 6-6
Manual and automatic fax Redial ............................... 6-7
Colour fax transmission..............................................6-7
Dual Access (Not available for colour faxes)..............6-8
Real Time Transmission.............................................6-8
Checking job status ....................................................6-9
Cancelling a job while scanning, dialling and
sending the document .......................................... 6-10
Cancelling a scheduled job....................................... 6-10
Advanced sending operations ........................................6-11
Broadcasting (Not available for Colour faxes) .......... 6-11
Overseas Mode ........................................................6-12
Delayed Fax (Not available for colour faxes)............ 6-13
Delayed Batch Transmission
(Not available for colour faxes).............................6-14
Setup for Polled Transmit (Standard)
(Not available for colour faxes).............................6-15
x
Setup for Polled Transmit with Secure Code
(Not available for colour faxes).............................6-16
TX Lock ....................................................................6-17
Using TX Lock ..........................................................6-18
Setting Up the TX Lock for the First Time ............6-18
Changing the TX Lock Password .........................6-19
Switching TX Lock ON..........................................6-19
Switching OFF TX Lock........................................6-20
7
8
9
Quick-Dial numbers and dialling options ..........................7-1
Storing numbers for easy dialling ..................................... 7-1
Storing One-Touch Dial numbers...............................7-1
Storing Speed-Dial numbers....................................... 7-3
Changing One-Touch and Speed-Dial numbers......... 7-4
Setting up Groups for Broadcasting............................7-5
Dialling options .................................................................7-7
Access codes and credit card numbers......................7-7
Pause .........................................................................7-8
Fax Redial...................................................................7-8
Tone or Pulse ............................................................. 7-8
Remote Fax Options ............................................................8-1
Fax Forwarding.................................................................8-1
Programming a Fax Forwarding number....................8-1
Setting Fax Storage..........................................................8-2
Backup Print ...............................................................8-2
Setting your Remote Access Code...................................8-3
Remote Retrieval..............................................................8-4
Using your Remote Access Code...............................8-4
Remote commands.....................................................8-5
Retrieving fax messages ............................................ 8-6
Changing your Fax Forwarding number.....................8-6
Printing reports ....................................................................9-1
Machine settings and activity............................................9-1
Customizing the Transmission Verification Report ..... 9-1
Setting the Journal Period ..........................................9-2
Printing reports ...........................................................9-3
To print a report ...................................................... 9-3
xi
10
Making copies ....................................................................10-1
Using the machine as a copier ....................................... 10-1
Enter Copy mode......................................................10-1
Making a single copy................................................ 10-2
Making multiple copies .............................................10-2
Out of Memory message..........................................10-3
Using the Copy keys (Temporary settings) .................... 10-4
Quality ......................................................................10-5
Options .....................................................................10-6
Enlarge/Reduce....................................................10-7
Paper Type........................................................... 10-8
Paper Size............................................................ 10-9
Brightness ..........................................................10-10
Contrast..................................................................10-11
Sorting copies.........................................................10-12
N in 1 copy (Page Layout)......................................10-13
Changing the default copy settings .............................. 10-15
Copy Quality...........................................................10-15
Brightness...............................................................10-15
Contrast..................................................................10-15
Colour Adjustment..................................................10-16
Legal limitations............................................................ 10-17
11
Walk-Up PhotoCapture Center™ ....................................... 11-1
Introduction ..................................................................... 11-1
PhotoCapture Center
Basic flow .......................................................................11-2
Getting started................................................................11-3
Printing the Index (Thumbnails)...................................... 11-5
Printing images ............................................................... 11-6
Number of Copies ................................................11-7
DPOF printing...........................................................11-8
Changing the default settings ......................................... 11-9
Print Quality..............................................................11-9
Paper & Size.............................................................11-9
Brightness...............................................................11-10
Contrast..................................................................11-10
Colour enhancement.............................................. 11-11
Cropping ................................................................. 11-12
Understanding the Error Messages........................ 11-13
Using PhotoCapture Center Using PhotoCapture Center
documents.................................................................11-13
requirements ................... 11-1
from your PC.................11-13
for scanning
xii
12
Important information ........................................................12-1
For your safety..........................................................12-1
IT power system (For Norway only)..........................12-1
LAN connection ........................................................12-1
International E
Statement .............................................................12-1
Important safety instructions...........................................12-2
Trademarks...............................................................12-4
NERGY STAR
®
Compliance
13
Troubleshooting and routine maintenance .....................13-1
Troubleshooting..............................................................13-1
Error messages ........................................................13-1
Document jam...........................................................13-4
Document is jammed inside the front of
the control panel...............................................13-4
Document is jammed inside the back of
the control panel...............................................13-4
Printer jam or paper jam ...........................................13-5
Paper is jammed inside the front of
the machine......................................................13-5
Paper is jammed in the paper tray........................13-5
Paper is jammed inside the paper tray.................13-6
Paper is jammed inside the machine....................13-7
If you are having difficulty with your machine ...........13-8
How to improve print quality .........................................13-12
Cleaning the print head...........................................13-12
Print Quality Check.................................................13-12
Checking the ink volume...............................................13-15
Packing and shipping the machine......................... 13-16
Routine maintenance..............................................13-19
Cleaning the scanner..........................................13-19
Cleaning the machine printer platen...................13-20
Replacing the ink cartridges ................................... 13-21
xiii
G
S
Glossary ............................................................................... G-1
Specifications ...................................................................... S-1
Product description.......................................................... S-1
General ............................................................................ S-1
Print media....................................................................... S-2
Copy ................................................................................ S-3
PhotoCapture Center ...................................................... S-3
Fax................................................................................... S-4
Scanner ........................................................................... S-5
Printer ...............................................................................S-6
Computer requirements....................................................S-7
Interfaces..........................................................................S-8
Consumable items............................................................S-8
Network (LAN)..................................................................S-9
14 15
Index ......................................................................................I-1
Remote Retrieval Access card .......................................... R-1
xiv
1

Introduction

Using this Guide

Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you’ll see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.
Bold Bold typeface identifies specific keys on the
machine control panel.
Italics Italicized typeface emphasizes an important point
or refers you to a related topic.
Courier New
Warnings inform you what to do to avoid possible personal injury.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
Improper Setup alerts you to devices and operations that are not compatible with the machine.
Courier New type face identifies the messages on the LCD of the machine.
INTRODUCTION 1 - 1

Control panel overview

13 12 11 10
4 5 6 7 81 2 3
One-Touch keys
1
These 4 keys give you instant access to 8 previously stored dial numbers.
Shift
2
To access memory locations 5 through 8 in the One-Touch keys, hold down the Shift key.
Photo key:
3
PhotoCapture
Lets you access the PhotoCapture Center.
Copy keys
4
(Temporary settings):
Options
You can quickly and easily select temporary settings for copying.
Quality
Use this key to temporarily change the quality for Copying.
9
Fax and telephone keys:
5
Redial/Pause
Redials the last number you called. It also inserts a pause in auto dial numbers.
Tel/R
This key is used to have a telephone conversation having picked up the external handset in F/T pseudo-ringing etc. Also, use this key to recall the operator or transfer a call to another extension when it is connected to a PABX.
Fax Resolution
Sets the resolution when you send a fax.
1 - 2 INTRODUCTION
Dial Pad
6
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone.
7
Stop/Exit
Stops an operation or exits from the menu.
8
Mono Start
Lets you start sending faxes or making copies in black and white.
Also lets you start a scanning operation. (Colour or mono are depending on scanning setting on your PC)
Colour Start
Search/Speed Dial
Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a two-digit number.
Press to scroll backward to a menu selection.
or
Press to scroll through the menus and options.
Also, you can use these keys to do a numeral search for the names of stored numbers in fax mode.
Mode keys:
A
Fax
Lets you access Fax mode.
Copy
Lets you access Copy mode.
Lets you start sending faxes or making copies in full colour.
Also lets you start a scanning operation. (Colour or mono, depending on the scanning setting on your PC)
Power Save
9
you can turn the machine to power save condition.
Navigation keys:
0
Menu/Set
Lets you access the Menu to program and store your settings in the machine.
When using the speaker or during ringing in fax mode, you can press these keys to adjust the volume.
Scan
Lets you access Scan mode.
Liquid Crystal Display (LCD)
B
Displays messages on the screen to help you set up and use your machine.
Ink
C
Lets you clean the print heads, replace an ink cartridge and check the available ink volume.
INTRODUCTION 1 - 3
Turning the machine to Power Save condition
When the machine is idle, you can turn it to Power Save condition by pressing the will receive telephone calls, and also receive faxes in
Fax/Tel
been set up will be sent. You can even retrieve faxes using Remote Retrieval if you are away from your machine. If you want to do other operations, you must turn the machine back on.
Turning the machine to Power Save condition
Press and hold down the key until the LCD shows:
The LCD will turn off.
Turning the machine to Power Save condition off
Press and hold down the key until the LCD shows:
The LCD will show the date and time (Fax mode).
Even if you turned the machine off, it will periodically clean the print head to preserve print quality.
If you unplug the AC power cord, no machine operations will be available.
Power Save
External TAD
or
key. In Power Save mode, the machine
Fax Only
mode. The delayed faxes that have
Power Save
Power Save
Shutting Down
Please Wait
,
You can turn the machine Off by customizing the key as shown next page. In this Off mode, no machine operation will be available. (See Power Save Setting on page 4-9.)
The external telephone is always available.
1 - 4 INTRODUCTION
Power Save
P. Save Setting Receive Mode Available Operations
Fax Receive:On
(default)
Fax Only
Fax/Tel
External TAD
Fax Receive, Fax Detect, Delayed Fax, Remote Fax Option, Remote Retrieval:
You cannot receive fax with Mono Start or Colour Start.
Delayed Fax and Remote Fax Option should be set before you switch off the machine.
Manual
Delayed Fax, Fax Detect:
You cannot receive fax with Mono Start or Colour Start.
Delayed Fax should be set before you switch off machine.
Fax Receive:Off
No machine operations will be
available.
INTRODUCTION 1 - 5

About fax machines

Fax tones and handshake
When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press
Colour Start
dialling During that time, the sending machine must begin the “handshake” or connection with the receiving machine.
Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows
If your machine is set to the automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the “chirps” for about 40 seconds, and the LCD continues to show
Stop/Exit
press The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible.
and they will continue for about 60 seconds after
Receiving
Fax Only
Receiving
.
Mono Start
.
mode, it will answer every call
. To cancel receiving,
or
When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. Pay special attention to the directions for connecting a TAD in this chapter. (See
device (TAD)
1 - 6 INTRODUCTION
Connecting an external telephone answering
on page 1-8.)
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.
Your machine must have enough memory for this feature to work.

Connecting the machine

Connecting an external telephone
You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below.
(Example for the U.K.)
When this phone (or TAD) is in use, the LCD shows
INTRODUCTION 1 - 7
Extension Telephone
External Telephone
Telephone
.
Connecting an external telephone answering device (TAD)
Sequence
You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.
1 - 8 INTRODUCTION
Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line.
(Example for the U.K.)
TAD
TAD
When the TAD is in use, the LCD shows
Telephone
.
Connections
The external TAD must be connected as shown above.
1
Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.)
2
Record the outgoing message on your external TAD.
3
Set the TAD to answer calls.
4
Set the Receive Mode to
Choosing the Receive Mode
(See
External TAD
on page 5-1.)
.
INTRODUCTION 1 - 9
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
2
Limit your speaking to 20 seconds.
3
End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
51 and Start.”
We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.
1 - 10 INTRODUCTION
Using extension telephones (For U.K. only)
It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call. Additionally, fax receive code may not operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pre-set job may coincide with someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration (see fig. 2 on next page). In such a configuration, this machine can always detect whether a telephone is in use, thus it will not attempt to seize the line during that time. This is known as “telephone off-hook detection.”
The inadvisable configuration is shown in figure 1 on next page, and the recommended master/slave configuration is shown in figure 2.
This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PABX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.
INTRODUCTION 1 - 11
EXTENSION
SOCKET
EXTENSION
SOCKET
FAX
MASTER SOCKET
INCOMING
LINE
INADVISABLE CONNECTION OF EXTENSION SOCKETS
EXTENSION
SOCKET
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 1.
DISCONNECT
EXTENSION
SOCKET
Fig. 2.
MASTER SOCKET
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
FAX
INCOMING
LINE
These phones are now connected as external devices as per page 1-7, because they are connected to the fax machine via the T-connector.
1 - 12 INTRODUCTION
Multi-line connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the Receive Mode set to Fax Only to receive faxes any time of the day or night.
If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.
If you are installing the machine to work with a PBX
1
It is not guaranteed that the unit will operate properly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to incoming calls should initially be regarded as telephone calls.
Manual
. All
Custom features on your phone line
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, Caller ID RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine. (See Custom features on a single line. on page 13-9.)
INTRODUCTION 1 - 13
2
Loading documents and
paper

Load documents

You can send a fax, copy and scan from the ADF (automatic document feeder).
Using the automatic document feeder (ADF)
Documents must be between 8.9 and 21.6 cm wide and 12.7 and
35.6 cm long.
Make sure you place documents face down, top edge first.
Adjust the paper guides to fit the width of your document.
Recommended environment
Temperature: 20°C - 30°C Humidity: 50% - 70% Paper: 80 g/m
2
A4
Paper Guides

2 - 1 LOADING DOCUMENTS AND PAPER

Documents are Face Down in the ADF
The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the machine. Use standard
2
(80 g/m
) paper when using the ADF.
Fan the paper, and then stagger the pages in the ADF as shown:
Approx.10 mm Depth
DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.
Make sure documents written with ink are completely dry.
DO NOT pull on the document while it is in progress.
LOADING DOCUMENTS AND PAPER 2 - 2
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