Brother MFC 3240C, FAX-1840C User Manual

USER’S GUIDE
FAX-1840C MFC-3240C
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: FAX-1840C and MFC-3240C (Circle your model number)
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain this
User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the original owner of the product.
©1996-2004 Brother Industries, Ltd.
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
To prevent injuries, be careful not to touch the area shaded in the illustration.
When you move the machine, place a hand at each side of the unit so you are supporting the base when you lift it. (See the illustration on the right.)
Do not handle the plug with wet hands. Doing this might cause an electrical shock.
When you move the machine, grasp the side handholds as shown in the illustration.
ii
Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket in order to shut off power completely.
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
iii

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°-35°C.
Caution
Avoid placing your machine in a high-traffic area.
Avoid placing your machine on the carpet.
Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.
Do not connect your machine to electrical sockets controlled by wall switches or automatic timers.
Disruption of power can wipe out information in the machine’s memory.
Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply.
Avoid interference sources, such as speakers or the base units of cordless phones.
iv

Quick Reference Guide

Sending faxes

Automatic Transmission
1
If it is not illuminated in green, press (
2
Load your document.
3
Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad.
4
Press
Colour Start

Storing numbers

Storing One-Touch Dial numbers
1
Press
2
Press the One-Touch key where you want to store the number.
To access a One-Touch number that is shown in a black square on the control panel, hold down you press the One-Touch key.
Mono Start
Menu/Set, 2, 3, 1
or
.
Shift
Fax
as
Storing Speed-Dial numbers
1
Press
2
Using the dial pad, enter a
).
.
two-digit Speed-Dial location number, and then press
3
Enter a number (up to 20 digits), and then press
Menu/Set
4
Enter a name up to 15 characters (or leave it blank), and then press
Menu/Set
5
Press
Menu/Set, 2, 3, 2
Menu/Set
.
.
Stop/Exit
.
.
.
3
Enter a number (up to 20 digits), and then press
Menu/Set
4
Enter a name up to 15 characters (or leave it blank), and then press
Menu/Set
5
Press
.
.
Stop/Exit
.
v

Dialling operations

Using Search
One-Touch Dialling/ Speed-Dialling
1
If it is not illuminated in green, press (
2
Load your document.
3
Press the One-Touch key of the number you want to call.
To dial a One-Touch number that is shown in a black square on the control panel, hold down you press the One-Touch key.
OR— Press
Dial
press the two-digit Speed-Dial number.
4
Press
Colour Start
Search/Speed
, press #, and then
Mono Start
.
Shift
or
Fax
as
1
If it is not illuminated in green, press (
2
Load your document.
).
3
Press
Dial
letter of the name you’re looking for.
4
Press or to search the memory.
5
Press
Colour Start

Making copies

1
Press ( illuminate it in green.
2
Load your document.
3
Press
Colour Start
Fax
).
Search/Speed
, and then enter the first
Mono Start
Mono Start
.
Copy
.
or
) to
or
vi

Table of Contents

1
Introduction ..........................................................................1-1
Using this Guide ...............................................................1-1
Finding information.....................................................1-1
Symbols used in this Guide........................................1-1
Control panel overview ..................................................... 1-2
Turning the machine to Power Save condition........... 1-5
Power Save Setting.................................................... 1-6
Load documents ............................................................... 1-7
Using the automatic document feeder (ADF) ............. 1-7
Recommended environment .................................. 1-7
About paper ...................................................................... 1-9
Recommended Paper................................................. 1-9
Handling and using special paper ............................ 1-10
Paper type and size for each operation................ 1-11
Paper weight, thickness and capacity .................. 1-12
Paper capacity of the output paper tray ............... 1-12
Printable area.......................................................1-13
How to load paper, envelopes and post cards ......... 1-14
To load paper or other media ............................... 1-14
To load envelopes ................................................ 1-16
To load post cards................................................1-17
About fax machines ........................................................ 1-18
Fax tones and handshake........................................ 1-18
ECM (Error Correction Mode)...................................1-19
2
Getting started .....................................................................2-1
Initial Setup.......................................................................2-1
Setting the Date and Time.......................................... 2-1
Setting Tone or Pulse dialling mode
(Not available in New Zealand) .............................. 2-1
Setting the Station ID..................................................2-2
Setting the Phone Line Type ......................................2-3
PABX and TRANSFER .......................................... 2-3
General Setup ..................................................................2-4
Setting the Mode Timer (MFC-3240C only)................ 2-4
Setting the Mode Timer (FAX-1840C only) ................ 2-5
Setting the Paper Type...............................................2-6
Setting the Paper Size................................................2-6
Setting the Ring Volume.............................................2-7
Setting the Beeper Volume.........................................2-7
vii
Setting the Speaker Volume.......................................2-8
Turning on Automatic Daylight Savings Time.............2-8
Setting the LCD Contrast............................................2-8
3
Setup Send ...........................................................................3-1
How to enter Fax mode ....................................................3-1
How to dial........................................................................3-1
Manual dialling............................................................3-1
One-Touch dialling...................................................... 3-2
Speed-Dialling ............................................................3-2
Search ........................................................................3-3
Fax Redial...................................................................3-3
How to Fax (B&W and Colour) .........................................3-4
Colour fax transmission..............................................3-4
Faxing from the ADF...................................................3-4
Automatic transmission...............................................3-4
Manual transmission................................................... 3-5
Sending a fax at the end of a conversation ................ 3-5
Basic sending operations.................................................. 3-6
Sending faxes using multiple settings.........................3-6
Contrast ......................................................................3-6
Fax Resolution............................................................3-7
Dual Access (Not available for colour faxes)..............3-8
Real Time Transmission.............................................3-9
Checking job status ..................................................3-10
Cancelling a fax in progress .....................................3-10
Cancelling a scheduled job.......................................3-10
Advanced sending operations ........................................3-11
Broadcasting (Not available for colour faxes) ...........3-11
Overseas Mode ........................................................3-12
Delayed Fax (Not available for colour faxes)............3-13
Delayed Batch Transmission
(Not available for colour faxes).............................3-14
Setup for Polled Transmit (Standard)
(Not available for colour faxes).............................3-15
Setup for Polled Transmit with Secure Code
(Not available for colour faxes).............................3-16
TX Lock (Key Lock for some countries).................... 3-17
Setting up the password.......................................3-18
Changing the TX Lock password..........................3-18
Turning TX Lock on..............................................3-19
Turning TX Lock off..............................................3-19
viii
4
Setup Receive ......................................................................4-1
Basic receiving operations................................................4-1
Choosing the Receive Mode ...................................... 4-1
To select or change your Receive Mode ................ 4-2
Setting the Ring Delay................................................4-2
Setting the F/T Ring Time (Fax/Tel mode only).......... 4-3
Fax Detect (MFC-3240C only).................................... 4-4
Fax Detect (FAX-1840C only) .................................... 4-5
Printing a reduced incoming fax
(Auto Reduction) ....................................................4-6
Receiving a fax at the end of a conversation.............. 4-6
Printing a fax from the memory ..................................4-7
Reception into memory
(Not available for colour fax reception)...................4-7
Polling......................................................................... 4-8
Secure Polling........................................................4-8
Setup for Polling Receive (Standard).....................4-8
Setup for Polling Receive with Secure Code..........4-9
Setup Delayed Polling Receive .............................. 4-9
Sequential Polling................................................. 4-10
5
6
Quick-Dial numbers and dialling options .......................... 5-1
Storing numbers for easy dialling.....................................5-1
Storing One-Touch Dial numbers...............................5-1
Storing Speed-Dial numbers ...................................... 5-2
Changing One-Touch and Speed-Dial numbers ........ 5-3
Setting up Groups for Broadcasting ........................... 5-4
Dialling options .................................................................5-6
Access codes and credit card numbers......................5-6
Pause .........................................................................5-6
Tone or Pulse (Not available in New Zealand) ........... 5-7
Telephone (voice) operation (FAX-1840C only) ............... 5-8
How to dial..................................................................5-8
Making a telephone call.............................................. 5-8
Tel...............................................................................5-8
Mute (FAX-1840C only).............................................. 5-8
Remote Fax Options
(Not available for colour faxes) ........................................... 6-1
Setting up Fax Forwarding .........................................6-1
Setting Fax Storage....................................................6-2
Turning off Remote Fax Options ................................6-2
Setting your Remote Access Code.............................6-3
ix
Remote Retrieval..............................................................6-4
Using your Remote Access Code...............................6-4
Remote commands.....................................................6-5
Retrieving fax messages ............................................ 6-6
Changing your Fax Forwarding number.....................6-6
7
8
Printing reports ....................................................................7-1
Fax settings and activity ...................................................7-1
Customizing the Transmission Verification Report..... 7-1
Setting the Journal Period ..........................................7-2
Printing reports ...........................................................7-3
How to print a report ............................................... 7-3
Making copies ......................................................................8-1
Using the machine as a copier .........................................8-1
Enter Copy mode........................................................8-1
Making a single copy ..................................................8-2
Making multiple copies ...............................................8-2
Stop copying...............................................................8-2
Using the temporary Copy keys
(Temporary settings)......................................................8-3
Increasing copy speed or quality ............................8-4
Changing the temporary copy settings.......................8-5
Enlarging or reducing the image copied ................. 8-6
Setting paper type .................................................. 8-8
Setting paper size...................................................8-8
Adjusting brightness...............................................8-9
Adjusting contrast...................................................8-9
Making N in 1 copies or a poster (Page Layout) ...8-10
Changing the default copy settings................................. 8-12
Increasing copy speed or quality..............................8-12
Adjusting brightness .................................................8-12
Adjusting contrast.....................................................8-13
Adjusting colour saturation .......................................8-13
Legal limitations..............................................................8-14
9
x
Important information ..........................................................9-1
Important Information for Australia ...................................9-1
IMPORTANT-For Your Safety....................................9-1
Disconnect device .................................................. 9-1
International E
Compliance Statement ...........................................9-2
Important safety instructions.......................................9-2
NERGY STAR
®
Important Information for New Zealand............................9-4
Important Safety Instructions......................................9-4
IMPORTANT-For Your Safety....................................9-7
Disconnect device .................................................. 9-7
IMPORTANT NOTICE................................................9-7
Important Information for Some Countries ....................... 9-8
Important Safety Instructions......................................9-8
Trademarks .............................................................. 9-11
10
A
Troubleshooting and routine maintenance ..................... 10-1
Troubleshooting .............................................................. 10-1
Error messages........................................................ 10-1
Document Jam .........................................................10-4
Document is jammed inside the front of the
machine............................................................10-4
Printer jam or paper jam...........................................10-5
Paper is jammed inside the paper tray ................. 10-5
Paper is jammed inside the machine ................... 10-6
If you are having difficulty with your machine ........... 10-8
Compatibility...........................................................10-12
How to improve print quality .........................................10-13
Cleaning the print head .......................................... 10-13
Checking the print quality ....................................... 10-14
Checking the printing alignment .............................10-16
Checking the ink volume ..............................................10-17
Packing and shipping the machine.........................10-18
Routine maintenance.................................................... 10-21
Cleaning the Scanner ......................................... 10-21
Cleaning the machine Printer Platen ...................... 10-22
Replacing the ink cartridges...................................10-23
Appendix A .......................................................................... A-1
Telephone Service for Australia .......................................A-1
Telstra
Caller ID (Caller IDentification)...................................A-3
How Does the Caller ID Work?...................................A-4
The Caller ID is Stored in Your MFC Memory............A-4
®
FaxStream® Duet® (Distinctive Ringing) .......A-1
What is the Advantage of using Telstra
FaxStream How does Telstra
Set the Distinctive Ringing to ON...........................A-3
Advantages of Caller ID .........................................A-3
The Caller ID Appears on the Display When Your
Telephone Rings ................................................A-4
®
Duet® Function?.............................A-1
®
FaxStream® Duet® Work? .......A-2
®
xi
Viewing Caller ID List................................................. A-5
Printing Caller ID List............................................. A-5
Telephone Service for New Zealand ............................... A-6
FaxAbility ................................................................... A-6
How Will the Fax Machine Treat All Other
Numbers?.......................................................... A-6
What is the Advantage of Using the FaxAbility
Function?........................................................... A-6
How Does FaxAbility Work?.................................. A-7
How to Turn FaxAbility OFF or ON........................ A-8
Caller ID (Caller IDentification) .................................. A-9
Advantages of Caller ID......................................... A-9
How Does the Caller ID Work?.................................. A-9
The Caller ID Appears on the Display When Your
Telephone Rings ............................................... A-9
Viewing Caller ID List............................................... A-10
Printing Caller ID List........................................... A-10
Telephone Service for Some Countries......................... A-11
Distinctive Ringing
(For Singapore and Hong Kong) ......................... A-11
Setting the Distinctive Ringing............................. A-11
Caller ID (For Singapore and Hong Kong)............... A-12
Viewing Caller ID List............................................... A-13
Printing Caller ID List........................................... A-13
Advanced receiving operations...................................... A-14
Operation from extension telephones...................... A-14
Fax/Tel mode........................................................... A-15
Fax/Tel mode in the Power Save condition ............. A-15
Using a cordless external handset........................... A-16
Changing the remote codes..................................... A-16
Connecting an external device to your machine............ A-17
Connecting an external telephone ........................... A-17
Connecting an external telephone answering device
(TAD)................................................................... A-18
Sequence ............................................................ A-18
Connections......................................................... A-19
Recording outgoing message (OGM) on an
external TAD.................................................... A-20
Multi-line connections (PBX)
(For Australia and New Zealand only) ................. A-21
If you are installing the machine to work with a
PBX ................................................................. A-21
Custom features on your phone line........................ A-21
xii
B
Appendix B .......................................................................... B-1
On-screen programming...................................................B-1
Menu table..................................................................B-1
Memory storage..........................................................B-1
Navigation keys ................................................................B-2
Entering Text..............................................................B-9
Inserting spaces .....................................................B-9
Making corrections.................................................B-9
Repeating letters ....................................................B-9
Special characters and symbols...........................B-10
G
S
11 12 13
Glossary .............................................................................. G-1
Specifications ......................................................................S-1
Product description...........................................................S-1
General.............................................................................S-1
Print media .......................................................................S-3
Copy .................................................................................S-3
Fax....................................................................................S-4
Scanner (MFC-3240C only)..............................................S-5
Printer...............................................................................S-6
Interfaces..........................................................................S-7
Computer requirements....................................................S-7
Consumable items............................................................S-8
Optional External Wireless Print/Scan Server
(NC-2200w) (MFC-3240C only).....................................S-9
Index ......................................................................................I-1
Remote Retrieval Access card .......................................... R-1
xiii
1

Introduction

Using this Guide

Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.
Bold Bold typeface identifies specific keys on the
machine control panel.
Italics Italicized typeface emphasizes an important point
or refers you to a related topic.
Courier New
Warnings inform you what to do to avoid possible personal injury.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
Improper Setup alerts you to devices and operations that are not compatible with the machine.
Courier New type face identifies the messages on the LCD of the machine.
INTRODUCTION 1 - 1

Control panel overview

MFC-3240C
FAX-1840C
98621 53 4 7
12 1011
98621 53 4 7
1 - 2 INTRODUCTION
12 1011
One-Touch keys
1
These keys give you instant access to previously stored Quick-Dial numbers.
Shift
To access a One-Touch number in a black square on the control panel, hold down this key as you press the One-Touch key.
Ink Management
2
(MFC-3240C only)
Lets you clean the print head, check the print quality, and check the available ink volume.
Ink Management/Reports (FAX-1840C only)
Lets you clean the print head, check the print quality, and check the available ink volume.
OR— Lets you access the Reports menu if
pressed while holding it down with the Shift key.
Copy keys
3
Options
You can quickly and easily select temporary settings for copying.
Quality
Use this key for temporary copy settings.
Fax and telephone keys
4
Hook (MFC-3240C only) Press before dialling if you want to
make sure a fax machine will answer, and then press Mono Start or Colour Start.
Hook/Hold/Recall (FAX-1840C only)
Use to swap the line between handset and monitor speaker.
OR— Lets you place calls on hold. —OR— Also, use this key pressing with
Shift key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX.
Redial/Pause
Redials the last number you called. It also inserts a pause in quick-dial numbers.
Fax Resolution
Adjusts the resolution when you send a fax.
Mode keys:
5
Fax
Lets you access Fax mode.
Scan (MFC-3240C only)
Lets you access Scan mode.
Copy
Lets you access Copy mode.
INTRODUCTION 1 - 3
Liquid Crystal Display (LCD)
6
Displays messages on the screen to help you set up and use your machine.
Dial Pad
7
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. (Not available in New Zealand)
Navigation keys:
8
Menu/Set
The same key is used for Menu and Set operations. Lets you access the Menu to program and store your settings in the machine.
You can press these keys to adjust the volume.
Search/Speed Dial
Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a two-digit number.
Press to scroll backward to a menu selection.
▲ or ▼
Press to scroll through the menus and options.
Power Save
9
You can turn the machine to power save condition.
0
Lets you start sending faxes or make copies in full colour.
Also for MFC-3240C, lets you start a scanning operation (in colour or mono, depending on the scanning setting on your PC).
A
Lets you start sending faxes or make copies in black and white.
Also for MFC-3240C, lets you start a scanning operation (in colour or mono, depending on the scanning setting on your PC).
B
Stops an operation or exits from the menu.
Colour Start
Mono Start
Stop/Exit
1 - 4 INTRODUCTION

Turning the machine to Power Save condition

When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on
F/T
page 1-6. You can also receive faxes in fitted with a handset (See delayed faxes that have been set up will be sent. You can even retrieve faxes using Remote Retrieval if you are away from your machine. If you want to do other operations, you must turn the machine back on.
Turning the machine to Power Save condition
Press and hold down the key until the LCD shows:
The LCD light will go off.
Turning the machine to Power Save condition off
Press and hold down the key until the LCD shows:
The LCD will show the date and time (Fax mode).
Even if you have turned the machine off, it will periodically clean the print head to preserve print quality.
If you unplug the AC power cord, no machine operations will be available.
Power Save Setting
Power Save
Power Save
mode if your machine is
on page 1-6.) The
Shutting Down
Please Wait
You can turn the machine Off by customizing the key as shown next page. In this Off mode, no machine operation will be available. (See
The external telephone is always available.
Power Save Setting
on page 1-6.)
Power Save
INTRODUCTION 1 - 5

Power Save Setting

You can customise the machine’s mode is
Fax Receive:On
, so your machine can receive faxes or
Power Save
key. The default
calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to
Fax Receive:Off
condition
1 2 3 4
On/Off Setting Receive Mode Available Operations
Fax Receive:On
(default)
Fax Receive:Off
on page 1-5.)
Press
Menu/Set, 1, 6
Press ▲ or ▼ to select Press Press
Menu/Set Stop/Exit
. (See
Fax Only
External TAD
Manual
Fax/Tel
No machine operations will be
Turning the machine to Power Save
.
Off
(or On).
6.P.Save Setting
.
.
Fax Receive (automatically), Fax Detect, Delayed Fax* Options*
2
*
Delayed Fax*1, Fax Detect:
available.
1
, Remote Retrieval*1:
(FAX-1840C only) You can receive telephone calls by lifting the handset.
(FAX-1840C only) You can receive telephone calls by lifting the handset.
1
, Remote Fax
*1Should be set before you switch off the machine.
2
You can not receive a fax automatically even if you have set the receive mode to
*
Fax/Tel
1 - 6 INTRODUCTION
. (MFC-3240C only)

Load documents

You can send a fax, make copies, and scan from the ADF (automatic document feeder).

Using the automatic document feeder (ADF)

The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.
Recommended environment
Temperature: 20° - 30° C Humidity: 50% - 70% Paper: 80 gsm A4
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric.
Make sure documents written with ink are completely dry.
Documents to be faxed must be from 8.9 to 21.6 cm wide and 12.7 to 35.6 cm long.
INTRODUCTION 1 - 7
1
Fan the pages well.
2
Open the document tray (1) and pull out the extension (2) and then open the document support (3).
3
Put the documents face down, top edge first in the ADF until you feel them touch the feed roller (4).
4
Adjust the paper guides to fit the width of your documents (5).
Documents are Face Down in the ADF.
Paper Guides
DO NOT pull on the document while it is feeding.
1 - 8 INTRODUCTION

About paper

The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before purchasing large quantities.
For best results, use the recommended paper.
When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the “Basic” tab of the printer driver or in the Paper Type setting of the menu (
When you print on Brother glossy paper, load the instruction sheet included with the glossy paper in the paper tray first, and then place the glossy paper on the instruction sheet.
When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams.
Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.
Menu/Set, 1, 2
).

Recommended Paper

To get the best print quality, we suggest using Brother paper. (See table below.)
If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
We recommend using “3M Transparency Film” when you print on transparencies.
Brother Paper
Paper Type Item
A4 Plain BP60PA A4 Glossy BP60GLA A4 Inkjet (Photo Matte) BP60MA
INTRODUCTION 1 - 9

Handling and using special paper

Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down.
Avoid touching either side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
Do not use paper:
that are damaged, curled, wrinkled, or irregularly shaped
2 mm or longer
2 mm or longer
that are extremely shiny or highly textured
that were previously printed by a printer
that cannot be arranged uniformly when stacked
that are made with a short grain
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INTRODUCTION 1 - 11
Paper type and size for each operation
Paper Type Paper Size Usage
Fax Copy Printer
Cut Paper Letter 216 x 279 mm (8 1/2" x 11") Yes Yes Yes
A4 210 x 297 mm (8.3" x 11.7") Yes Yes Yes
Legal 216 x 356 mm (8 1/2" x 14") Yes Yes Yes
Executive 184 x 267 mm (7 1/4" x 10 1/2") - - Yes
JIS B5 182 x 257 mm (7.2" x 10.1") - - Yes
A5 148 x 210 mm (5.8" x 8.3") - Yes Yes
A6 105 x 148 mm (4.1" x 5.8") - - Yes
Cards Photo 102 x 152 mm (4" x 6") - Yes Yes
Photo L 89 x 127 mm (3 1/2" x 5") - - Yes
Photo 2L 127 x 178 mm (5" x 7") - - Yes
Index Card 127 x 203 mm (5" x 8") - - Yes
Post Card 1 100 x 148 mm (3.9" x 5.8") - - Yes
Post Card 2 (Double)
Envelopes C5 Envelope 162 x 229 mm (6.4" x 9") - - Yes
DL Envelope 110 x 220 mm (4.3" x 8.7") - - Yes
COM-10 105 x 241 mm (4 1/8" x 9 1/2") - - Yes
Monarch 98 x 191 mm (3 7/8" x 7 1/2") - - Yes
JE4 Envelope 105 x 235 mm (4.1" x 9.3") - - Yes
Transparencies Letter 216 x 279 mm (8 1/2" x 11") - Yes Yes
A4 210 x 297 mm (8.3" x 11.7") - Yes Yes
148 x 200 mm (5.8" x 7.9") - - Yes
Paper weight, thickness and capacity
Paper Type Weight Thickness No. of sheets
Cut Paper Plain Paper 64 to 120 gsm
(17 to 32 lb)
Inkjet Paper 64 to 200 gsm
(17 to 53 lb)
Glossy Paper Up to 220 gsm
(Up to 58 lb)
Cards Photo Card Up to 240 gsm
(Up to 64 lb)
Index Card Up to 120 gsm
(Up to 32 lb)
Post Card Up to 200 gsm
(Up to 53 lb)
Envelopes 75 to 95 gsm
(20 to 25 lb)
Transparencies - - 10
0.08 to 0.15 mm (0.003" to 0.006")
0.08 to 0.25 mm (0.003" to 0.01")
Up to 0.25 mm (Up to 0.01")
Up to 0.28 mm (Up to 0.01")
Up to 0.15 mm (Up to 0.006")
Up to 0.23 mm (Up to 0.01")
Up to 0.52 mm (Up to 0.02")
100
20
20
20
30
30
10
*
* Up to 50 sheets for Legal size paper (80 gsm). * Up to 100 sheets of 80 gsm.
Paper capacity of the output paper tray
Output Paper Tray
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Up to 50 sheets of 80 gsm (A4)
Transparencies or glossy paper must be picked up from the output paper tray one page at a time to avoid smudging.
Legal paper cannot be stacked on the output paper tray.
Printable area
The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes.
EnvelopesCut Sheet Paper
34
1
34
1
2
unprintable area
1Top 2
Cut Sheet 3 mm
(0 mm)*
Envelopes 12 mm 24 mm 3 mm 3 mm
1
Bottom
3 mm (0 mm)*
1
3Left 4Right
3 mm (0 mm)*
1
3 mm (0 mm)*
*1 When you set the Borderless feature to On. Printable area depends on the Printer driver settings. The figures above are approximate and the printable area may
vary depending on the type of cut sheet paper you are using.
2
1
INTRODUCTION 1 - 13

How to load paper, envelopes and post cards

To load paper or other media
1
Pull the paper tray completely out of the machine and remove the output paper tray.
2
Press and slide the paper side guide to fit the paper width.
Paper Side Guide
3
Pull out the paper support and unfold the paper support flap.
Paper Support
Paper Support Flap
Use the paper support flap for Letter, Legal and A4.
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4
Fan the stack of paper well to avoid paper jams and mis-feeds.
5
Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first.
Check that the paper is flat in the tray and below the maximum paper mark.
Maximum Paper Mark
Make sure the paper side guides touch the sides of the paper.
Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
6
Put the output paper tray back on and push the paper tray firmly back into the machine.
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