Brother MFC-3220C Owner Manual

USER’S GUIDE

FAX-1820C MFC-3220C

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the

specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before attempting any maintenance.

WARNING

There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the telephone line cord first and the power cord from the AC power socket.

To prevent injuries, be careful not to put your fingers on the area shown in the illustrations. Because that part is extremely HOT after you use your machine.

To prevent injuries, be careful not to touch the area shaded in the illustration.

Do not handle the plug with wet hands. Doing this might cause an electrical shock.

To prevent injuries, be careful not to touch the edge of the metallic part shown in the illustration.

iii

■

Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

■

This product must be installed near a socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the socket in order to shut off power completely.

IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety

precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a socket and a standard, grounded AC power outlet. Choose a location where the temperature remains between 10° and 35°C.

Caution

■

Avoid placing your machine in a high-traffic area.

■

Avoid placing your machine on the carpet.

■

Do not place near heaters, air conditioners, water, chemicals, or refrigerators.

■

Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.

■

Do not connect your machine to electrical sockets controlled by wall switches or automatic timers.

■

Disruption of power can wipe out information in the machine’s memory.

■

Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply.

■

Avoid interference sources, such as speakers or the base units of cordless phones.

Quick Reference Guide

Sending faxes

Automatic Transmission

If it is not illuminated in

green, press (

Load your document. (See

Load documents

2-1.)

Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad.

Press

Colour Start

Receiving faxes

Select Receive Mode

Press

Press or to select

Fax Only, Manual Fax/Tel TAD

Menu/Set

Mono Start

Menu/Set, 0,1

, and then press

on page

External

Fax

Storing numbers

Storing One-Touch Dial numbers

Press

Press the One-Touch key where you want to store the number.

Enter a number (up to 20 digits), and then press

Menu/Set

Enter a name up to 15 characters (or leave it blank), and then press

Menu/Set

Press

Storing Speed-Dial numbers

Press

Using the dial pad, enter a two-digit Speed-Dial location number, and then press

Enter a number (up to 20 digits), and then press

Menu/Set

Enter a name up to 15 characters (or leave it blank), and then press

Menu/Set

Press

Menu/Set, 2, 3, 1

Stop/Exit

Menu/Set, 2, 3, 2

Menu/Set

Stop/Exit

Dialling operations

Making copies

One-Touch Dialling/ Speed-Dialling

If it is not illuminated in

green, press (

Load your document. (See

Load documents

2-1.)

Press the One-Touch key of the number you want to call.

—OR— Press

press #, and then press the two-digit Speed-Dial number.

Press

Colour Start

Using Search

If it is not illuminated in

green, press (

Press and then enter the first letter of the name you’re looking for.

Press or search the memory.

Press

Colour Start

Search/Speed Dial

Mono Start

Search/Speed Dial

Mono Start

on page

Fax

Single copy

Press ( illuminate it in green.

Load your document. (See

Load documents

2-1.)

Press

Colour Start

Sorting multiple copies (Using the ADF)

Press ( illuminate it in green.

Load your document in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press

Press or select

Stack/Sort

press

Press or select

Sort

Menu/Set

Press

Colour Start

Mono Start

Options

Menu/Set

, and then press

Mono Start

Copy

Copy)

, and then

) to

on page

vii

Introduction ..........................................................................1-1

Using this Guide ...............................................................1-1

Finding information.....................................................1-1

Symbols used in this Guide........................................1-1

Control panel overview .....................................................1-2

Turning the machine to Power Save condition........... 1-5

About fax machines .......................................................... 1-7

Fax tones and handshake..........................................1-7

ECM (Error Correction Mode).....................................1-8

Connecting the machine ................................................... 1-9

Connecting an external telephone.............................. 1-9

Connecting an external telephone answering

device (TAD) ........................................................1-10

Sequence ............................................................. 1-10

Connections ......................................................... 1-11

Recording outgoing message (OGM) on

an external TAD ...............................................1-12

Using extension telephones (For U.K. only).........1-13

Multi-line connections (PBX) .................................... 1-15

If you are installing the machine to work

with a PBX........................................................1-15

Custom features on your phone line......................... 1-15

Loading documents and paper .......................................... 2-1

Load documents ............................................................... 2-1

Using the automatic document feeder (ADF) ............. 2-1

Recommended environment .................................. 2-1

About paper ..................................................................... 2-3

Handling and using special paper .............................. 2-3

Paper capacity of the paper tray ........................... 2-4

Paper specifications for the paper tray .................. 2-4

Paper capacity of the output paper support .......... 2-5

Printable area .............................................................2-6

How to load paper and envelopes .............................. 2-7

To load paper or other media................................. 2-7

To load glossy paper .............................................. 2-8

To load envelopes .................................................. 2-9

viii

On-screen programming .....................................................3-1

User-friendly programming ...............................................3-1

Menu table.................................................................. 3-1

Memory storage..........................................................3-1

Navigation keys ................................................................3-2

Getting started ..................................................................... 4-1

Initial Setup.......................................................................4-1

Setting the Date and Time..........................................4-1

Setting the Station ID..................................................4-2

Entering text ...........................................................4-3

Inserting spaces .....................................................4-3

Making corrections .................................................4-3

Repeating letters .................................................... 4-3

Special characters and symbols ............................ 4-4

Setting Tone or Pulse dialling mode

(Except for the Nordic Countries) ...........................4-4

PABX and TRANSFER...............................................4-5

Setting PABX..........................................................4-5

General Setup...................................................................4-6

Setting the Mode Timer (MFC-3220C only)................ 4-6

Setting the Mode Timer (FAX-1820C only).................4-6

Setting the Paper Type ...............................................4-7

Setting the Ring Volume.............................................4-8

Setting the Beeper Volume.........................................4-8

Setting the Speaker Volume....................................... 4-9

Setting the Clock Change ........................................... 4-9

Power Save Setting....................................................4-9

Setup Receive ...................................................................... 5-1

Basic receiving operations................................................ 5-1

Choosing the Receive Mode.......................................5-1

To select or change your Receive Mode................5-2

Setting the Ring Delay ...............................................5-3

Setting the F/T Ring Time (Fax/Tel mode only)..........5-4

Fax Detect (MFC-3220C only)....................................5-5

Fax Detect (FAX-1820C only).....................................5-6

Printing a reduced incoming fax

(Auto Reduction).....................................................5-7

Receiving a fax at the end of a conversation

(FAX-1820C only)...................................................5-7

Printing a fax from the memory...................................5-8

Advanced receiving operations ........................................ 5-9

Operation from extension telephones......................... 5-9

For Fax/Tel mode only................................................ 5-9

Using a cordless external handset ........................... 5-10

Changing the remote codes ..................................... 5-10

Reception into memory

(Not available for colour fax reception)................. 5-11

If the Memory Receive is On at this time..............5-11

If the Memory Receive is Off at this time..............5-11

Polling....................................................................... 5-12

Secure Polling......................................................5-12

Setup for Polling Receive (Standard)...................5-12

Setup for Polling Receive with Secure Code........ 5-13

Setup Delayed Polling Receive ............................ 5-13

Sequential Polling..................................................... 5-14

Telephone services ........................................................ 5-15

BT Callsign (For U.K. Only) ......................................5-15

To enable the machine to work with BT Callsign

(Only with your external phone) .......................5-15

Setup Send ...........................................................................6-1

How to fax.........................................................................6-1

Enter Fax mode..........................................................6-1

How to dial........................................................................6-1

Manual dialling............................................................ 6-1

One-Touch dialling ....................................................6-2

Speed-Dialling ............................................................ 6-2

Search .......................................................................6-3

Out of Memory message........................................6-3

Automatic transmission ..............................................6-4

Manual transmission................................................... 6-4

Sending a fax at the end of a conversation

(FAX-1820C only)................................................... 6-5

Basic sending operations ................................................. 6-6

Sending faxes using multiple settings ........................6-6

Contrast......................................................................6-6

Fax Resolution............................................................ 6-7

Manual and automatic fax Redial ............................... 6-8

Colour fax transmission..............................................6-8

Dual Access (Not available for colour faxes)..............6-9

Real Time Transmission.............................................6-9

Checking job status ..................................................6-10

Cancelling a job while scanning, dialling and

sending the document..........................................6-11

Cancelling a scheduled job....................................... 6-11

Advanced sending operations ........................................ 6-12

Broadcasting (Not available for Colour faxes) ..........6-12

Overseas Mode ........................................................6-13

Delayed Fax (Not available for colour faxes)............ 6-14

Delayed Batch Transmission

(Not available for colour faxes).............................6-15

Setup for Polled Transmit (Standard)

(Not available for colour faxes).............................6-16

Setup for Polled Transmit with Secure Code

(Not available for colour faxes).............................6-17

TX Lock ....................................................................6-18

Using TX Lock ..........................................................6-19

Setting Up the TX Lock for the First Time ............6-19

Changing the TX Lock Password .........................6-20

Switching TX Lock ON..........................................6-20

Switching OFF TX Lock........................................6-21

Quick-Dial numbers and dialling options ..........................7-1

Storing numbers for easy dialling ..................................... 7-1

Storing One-Touch Dial numbers...............................7-1

Storing Speed-Dial numbers....................................... 7-2

Changing One-Touch and Speed-Dial numbers......... 7-3

Setting up Groups for Broadcasting............................7-4

Dialling options .................................................................7-6

Access codes and credit card numbers......................7-6

Pause .........................................................................7-7

Fax Redial...................................................................7-7

Tone or Pulse ............................................................. 7-7

Telephone (voice) operation (FAX-1820C only) ............... 7-8

How to dial........................................................................7-8

Making a telephone call ..............................................7-8

Tel/R...........................................................................7-8

Mute (FAX-1820C only)..............................................7-8

Remote Fax Options ............................................................8-1

Fax Forwarding.................................................................8-1

Programming a Fax Forwarding number....................8-1

Setting Fax Storage..........................................................8-2

Backup Print ...............................................................8-2

Setting your Remote Access Code...................................8-3

Remote Retrieval..............................................................8-4

Using your Remote Access Code...............................8-4

Remote commands ....................................................8-5

Retrieving fax messages............................................8-6

Changing your Fax Forwarding number .....................8-6

Printing reports ....................................................................9-1

Machine settings and activity............................................ 9-1

Customizing the Transmission Verification Report..... 9-1

Setting the Journal Period..........................................9-2

Printing reports ..........................................................9-3

To print a report......................................................9-3

Making copies ....................................................................10-1

Using the machine as a copier ....................................... 10-1

Enter Copy mode......................................................10-1

Making a single copy................................................ 10-2

Making multiple copies .............................................10-2

Out of Memory message..........................................10-3

Using the Copy keys (Temporary settings) .................... 10-4

Quality ......................................................................10-5

Options .....................................................................10-6

Enlarge/Reduce....................................................10-7

Paper Type........................................................... 10-9

Paper Size.......................................................... 10-10

Brightness ..........................................................10-11

Contrast..................................................................10-12

Sorting copies.........................................................10-13

N in 1 copy (Page Layout)......................................10-14

Changing the default copy settings .............................. 10-16

Copy Quality...........................................................10-16

Brightness...............................................................10-16

Contrast..................................................................10-16

Colour Adjustment..................................................10-17

Legal limitations............................................................ 10-18

Important information ....................................................... 11-1

For your safety..........................................................11-1

IT power system (For Norway only)..........................11-1

International E

Statement.............................................................11-1

Important safety instructions...........................................11-2

Trademarks .............................................................. 11-4

NERGY STAR

Compliance

xii

Troubleshooting and routine maintenance .....................12-1

Troubleshooting ............................................................. 12-1

Error messages ........................................................12-1

Document jam...........................................................12-4

Document is jammed inside the front of

the control panel...............................................12-4

Document is jammed inside the back of

the control panel...............................................12-4

Printer jam or paper jam ...........................................12-5

Paper is jammed inside the front of the machine.

Paper is jammed in the paper tray........................12-5

Paper is jammed inside the paper tray.................12-6

Paper is jammed inside the machine....................12-7

If you are having difficulty with your machine ...........12-8

How to improve print quality .........................................12-11

Cleaning the print head...........................................12-11

Print Quality Check.................................................12-11

Checking the ink volume...............................................12-14

Packing and shipping the machine......................... 12-15

Routine maintenance..............................................12-18

Cleaning the scanner..........................................12-18

Cleaning the machine printer platen...................12-19

Replacing the ink cartridges ................................... 12-20

....12-5

xiii

13 14

Glossary ............................................................................... G-1

Specifications ...................................................................... S-1

Product description.......................................................... S-1

General ............................................................................ S-1

Print media....................................................................... S-3

Copy ................................................................................ S-3

Fax................................................................................... S-4

Scanner (MFC-3220C only)............................................. S-5

Printer.............................................................................. S-6

Interfaces......................................................................... S-7

Computer requirements................................................... S-7

Consumable items........................................................... S-8

Index .......................................................................................I-1

Remote Retrieval Access card .......................................... R-1

Introduction

Using this Guide

Thank you for buying a Brother Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you’ll see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD.

Bold Bold typeface identifies specific keys on the

machine control panel.

Italics Italicized typeface emphasizes an important point

or refers you to a related topic.

Courier New

Warnings inform you what to do to avoid possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Improper Setup alerts you to devices and operations that are not compatible with the machine.

Courier New type face identifies the messages on the LCD of the machine.

INTRODUCTION 1 - 1

Control panel overview

MFC-3220C

12 11 10 9 8

3 4 5 6 71 2

FAX-1820C

12 11

10 9 8

3 4 5 6 71 2

1 - 2 INTRODUCTION

One-Touch keys

These 5 keys give you instant access to 10 previously stored dial numbers.

Shift (MFC-3220C only)

To access memory locations 6 through to 10 in the One-Touch keys hold down the Shift key.

Shift (FAX-1820C only)

To access memory locations 6 through 10 in the One-Touch keys or Report Menu in the Ink/Reports key, or lets you place telephone calls on hold, hold down the Shift key.

Copy keys

(Temporary settings):

Options

You can quickly and easily select temporary settings for copying.

Quality

Use this key to temporarily change the quality for Copying.

Fax and telephone keys:

Redial/Pause

Redials the last number you called. It also inserts a pause in auto dial numbers.

Tel/R (MFC-3220C only)

This key is used to have a telephone conversation having picked up the external handset in F/T pseudo-ringing etc. Also, use this key to recall the operator or transfer a call to another extension when it is connected to a PABX.

Tel/Mute/R (FAX-1820C only)

Lets you place telephone calls on hold. Also, This key is used to have a telephone conversation having picked up the external handset in F/T pseudo-ringing etc. Also, use this key pressing with Shift key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX.

Fax Resolution

Sets the resolution when you send a fax.

Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone.

Stop/Exit

Stops an operation or exits from the menu.

Mono Start

Lets you start sending faxes or making copies in black and white.

Also for MFC-3220C, lets you start a scanning operation. (Colour or mono, depending on the scanning setting on your PC)

INTRODUCTION 1 - 3

Colour Start

Lets you start sending faxes or making copies in full colour.

Also for MFC-3220C, lets you start a scanning operation. (Colour or mono, depending on the scanning setting on your PC)

Power Save

You can turn the machine to power save condition.

Navigation keys:

Menu/Set

Lets you access the Menu to program and store your settings in the machine.

When using the speaker or during ringing in fax mode, you can press these keys to adjust the volume.

Search/Speed Dial

Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a two-digit number.

Mode keys:

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan (MFC-3220C only)

Lets you access Scan mode.

Liquid Crystal Display (LCD)

Displays messages on the screen to help you to set up and use your machine.

Ink/Reports (FAX-1820C only)

Lets you clean the print heads, replace an ink cartridge and check the available ink volume.

—OR— Lets you access the Reports menu

by pressing it with the Shift key.

Ink (MFC-3220C only)

Lets you clean the print heads, replace an ink cartridge and check the available ink volume.

Press to scroll backward to a menu selection.

Press to scroll through the menus and options.

Also, you can use these keys to do a numerical search for the names of stored numbers in fax mode.

1 - 4 INTRODUCTION

Turning the machine to Power Save condition

When the machine is idle, you can turn it to Power Save condition by pressing the will receive telephone calls, and also receive faxes in

Fax/Tel

been set up will be sent. You can even retrieve faxes using Remote Retrieval if you are away from your machine. If you want to do other operations, you must turn the machine back on.

Turning the machine to Power Save condition

Press and hold down the key until the LCD shows:

The LCD will turn off.

Turning the machine to Power Save condition off

Press and hold down the key until the LCD shows:

The LCD will show the date and time (Fax mode).

Even if you turned the machine off, it will periodically clean the print head to preserve print quality.

If you unplug the AC power cord, no machine operations will be available.

Power Save

External TAD

key. In Power Save mode, the machine

Fax Only

mode. The delayed faxes that have

Power Save

Shutting Down

Please Wait

You can turn the machine Off by customizing the key as shown next page. In this Off mode, no machine operation will be available. (See Power Save Setting on page 4-9.)

The external telephone is always available.

Power Save

INTRODUCTION 1 - 5

P. Save Setting Receive Mode Available Operations

Fax Receive:On

(default)

Fax Only

Fax/Tel

External TAD

Telephone call Receive, Fax Receive, Fax Detect, Delayed Fax, Remote Fax Option, Remote Retrieval:

■

You cannot receive fax with Mono Start or Colour Start.

■

Delayed Fax and Remote Fax Option should be set before you switch off the machine.

Manual

Telephone call Receive, Delayed Fax, Fax Detect:

■

You cannot receive fax with Mono Start or Colour Start.

■

Delayed Fax should be set before you switch off machine.

Fax Receive:Off

— No machine operations will be

available.

1 - 6 INTRODUCTION

About fax machines

Fax tones and handshake

When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press

Colour Start

dialling During that time, the sending machine must begin the “handshake” or connection with the receiving machine.

Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows

If your machine is set to the automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the “chirps” for about 40 seconds, and the LCD continues to show

Stop/Exit

press The fax ‘handshake’ is the time in which the sending machine’s CNG

tones and the receiving machine’s “chirps” overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible.

and they will continue for about 60 seconds after

Receiving

Fax Only

Receiving

Mono Start

mode, it will answer every call

. To cancel receiving,

When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. Pay special attention to the directions for connecting a TAD in this chapter. (See

device (TAD)

Connecting an external telephone answering

on page 1-10.)

INTRODUCTION 1 - 7

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.

Your machine must have enough memory for this feature to work.

1 - 8 INTRODUCTION

Connecting the machine

Connecting an external telephone

If your machine does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below.

Extension Telephone

(MFC-3220C)

(Example for the U.K.)

When this phone (or TAD) is in use, the LCD shows

External Telephone

Telephone

INTRODUCTION 1 - 9

Connecting an external telephone answering device (TAD)

Sequence

You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.

1 - 10 INTRODUCTION

Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line.

TAD

(MFC-3220C)

(Example for the U.K.)

When the TAD is in use, the LCD shows

Telephone

Connections

The external TAD must be connected as shown above.

Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.)

Record the outgoing message on your external TAD.

Set the TAD to answer calls.

Set the Receive Mode to

Choosing the Receive Mode

(See

External TAD

on page 5-1.)

TAD

INTRODUCTION 1 - 11

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing

51 and Start.”

We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.

1 - 12 INTRODUCTION

Using extension telephones (For U.K. only)

It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call. Additionally, fax receive code may not operate reliably in such a simple configuration.

This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pre-set job may coincide with someone picking up an extension handset.

Such problems can easily be eliminated however, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration (see fig. 2 on next page). In such a configuration, this machine can always detect whether a telephone is in use, thus it will not attempt to seize the line during that time. This is known as “telephone off-hook detection.”

The inadvisable configuration is shown in figure 1 on next page, and the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PABX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.

INTRODUCTION 1 - 13

EXTENSION

SOCKET

EXTENSION

SOCKET

FAX

MASTER SOCKET

INCOMING

LINE

INADVISABLE CONNECTION OF EXTENSION SOCKETS

EXTENSION

SOCKET

RECOMMENDED CONNECTION OF EXTENSION SOCKETS

Fig. 1.

DISCONNECT

EXTENSION

SOCKET

Fig. 2.

MASTER SOCKET

FAX MACHINE MUST BE PLUGGED

INTO MASTER SOCKET

FAX

INCOMING

LINE

These phones are now connected as external devices as per page 1-9, because they are connected to the fax machine via the T-connector.

1 - 14 INTRODUCTION

Multi-line connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the Receive Mode set to Fax Only to receive faxes any time of the day or night.

If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

If you are installing the machine to work with a PBX

It is not guaranteed that the unit will operate properly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to incoming calls should initially be regarded as telephone calls.

Manual

. All

Custom features on your phone line

If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, Caller ID RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine. (See Custom features on a single line. on page 12-9.)

INTRODUCTION 1 - 15

Loading documents and

paper

Load documents

You can send a fax copy and scan from the ADF (automatic document feeder).

Using the automatic document feeder (ADF)

■

Documents must be between 8.9 and 21.6 cm wide and 12.7 and

35.6 cm long.

■

Make sure you place documents face down, top edge first.

■

Adjust the paper guides to fit the width of your document.

Recommended environment

Temperature: 20° C - 30° C Humidity: 50% - 70% Paper: 80 g/m

Paper Guides

2 - 1 LOADING DOCUMENTS AND PAPER

Documents are Face Down in the ADF

+ 144 hidden pages