Brother MFC-3220C Owner Manual

USER’S GUIDE

FAX-1820C
MFC-3220C

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE
ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE
CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a
country other than where it was originally purchased, and does not
offer any warranty in the event that this product is used on public
telecommunication lines in another country.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has
been compiled and published, covering the latest product
descriptions and specifications.

The contents of this manual and the specifications of this product are
subject to change without notice.

Brother reserves the right to make changes without notice in the

specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.

i

ii

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before
attempting any maintenance.

WARNING

There are high voltage
electrodes inside the machine.
Before you clean the machine
or clear a paper jam, make
sure you have unplugged the
telephone line cord first and the
power cord from the AC power
socket.

To prevent injuries, be careful not
to put your fingers on the area
shown in the illustrations. Because
that part is extremely HOT after you
use your machine.

To prevent injuries, be careful
not to touch the area shaded in
the illustration.

Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.

To prevent injuries, be careful
not to touch the edge of the
metallic part shown in the
illustration.

iii

■

Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall socket.
Never install telephone wiring during a lightning storm. Never
install a telephone wall socket in a wet location.

■

This product must be installed near a socket that is easily
accessible. In case of emergencies, you must disconnect the
power cord from the socket in order to shut off power completely.

IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety

precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:

1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk of
electric shock from lightning.

3. Do not use the telephone to report a gas leak in the
vicinity of the leak.

SAVE THESE INSTRUCTIONS

iv

Choosing a location

Place your machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the machine near a socket and a
standard, grounded AC power outlet. Choose a location where the
temperature remains between 10° and 35°C.

Caution

■

Avoid placing your machine in a high-traffic area.

■

Avoid placing your machine on the carpet.

■

Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.

■

Do not expose the machine to direct sunlight, excessive heat,
moisture, or dust.

■

Do not connect your machine to electrical sockets controlled by
wall switches or automatic timers.

■

Disruption of power can wipe out information in the machine’s
memory.

■

Do not connect your machine to electrical sockets on the same
circuit as large appliances or other equipment that might disrupt
the power supply.

■

Avoid interference sources, such as speakers or the base units
of cordless phones.

v

Quick Reference Guide

Sending faxes

Automatic Transmission

1

If it is not illuminated in

green, press (

2

Load your document. (See

Load documents

2-1.)

3

Enter the fax number using
One-Touch, Speed-Dial,
Search or the dial pad.

4

Press

Colour Start

Receiving faxes

Select Receive Mode

1

Press

2

Press or to select

Fax Only, Manual
Fax/Tel
TAD

Menu/Set

Mono Start

Menu/Set, 0,1

or

, and then press

on page

or

.

,

External

.

Fax

.

Storing numbers

Storing One-Touch Dial
numbers

1

Press

).

2

Press the One-Touch key
where you want to store the
number.

3

Enter a number (up to 20
digits), and then press

Menu/Set

4

Enter a name up to 15
characters (or leave it
blank), and then press

Menu/Set

5

Press

Storing Speed-Dial numbers

1

Press

2

Using the dial pad, enter a
two-digit Speed-Dial
location number, and then
press

3

Enter a number (up to 20
digits), and then press

Menu/Set

4

Enter a name up to 15
characters (or leave it
blank), and then press

Menu/Set

5

Press

Menu/Set, 2, 3, 1

.

.

Stop/Exit

Menu/Set, 2, 3, 2

Menu/Set

.

.

Stop/Exit

.

.

.

.

.

vi

Dialling operations

Making copies

One-Touch Dialling/
Speed-Dialling

1

If it is not illuminated in

green, press (

2

Load your document. (See

Load documents

2-1.)

3

Press the One-Touch key of
the number you want to call.

—OR—
Press

press #, and then press the
two-digit Speed-Dial
number.

4

Press

Colour Start

Using Search

1

If it is not illuminated in

green, press (

2

Press
and then enter the first letter
of the name you’re looking
for.

3

Press or search the
memory.

4

Press

Colour Start

Search/Speed Dial

Mono Start

Search/Speed Dial

Mono Start

on page

.

.

or

or

Fax

Fax

Single copy

1

Press (
illuminate it in green.

).

2

Load your document. (See

Load documents

2-1.)

3

Press

Colour Start

Sorting multiple copies
(Using the ADF)

,

1

Press (
illuminate it in green.

2

Load your document in the
ADF.

3

Use the dial pad to enter the
number of copies you want
(up to 99).

4

).

,

Press

5

Press or select

Stack/Sort

press

6

Press or select

Sort

Menu/Set

7

Press

Colour Start

Mono Start

Options

Menu/Set

, and then press

Mono Start

Copy

.

Copy)

.

, and then

.

.

) to

on page

or

to

.

or

vii

Table of Contents

1

2

Introduction ..........................................................................1-1

Using this Guide ...............................................................1-1

Finding information.....................................................1-1

Symbols used in this Guide........................................1-1

Control panel overview .....................................................1-2

Turning the machine to Power Save condition........... 1-5

About fax machines .......................................................... 1-7

Fax tones and handshake..........................................1-7

ECM (Error Correction Mode).....................................1-8

Connecting the machine ................................................... 1-9

Connecting an external telephone.............................. 1-9

Connecting an external telephone answering

device (TAD) ........................................................1-10

Sequence ............................................................. 1-10

Connections ......................................................... 1-11

Recording outgoing message (OGM) on

an external TAD ...............................................1-12

Using extension telephones (For U.K. only).........1-13

Multi-line connections (PBX) .................................... 1-15

If you are installing the machine to work

with a PBX........................................................1-15

Custom features on your phone line......................... 1-15

Loading documents and paper .......................................... 2-1

Load documents ............................................................... 2-1

Using the automatic document feeder (ADF) ............. 2-1

Recommended environment .................................. 2-1

About paper ..................................................................... 2-3

Handling and using special paper .............................. 2-3

Paper capacity of the paper tray ........................... 2-4

Paper specifications for the paper tray .................. 2-4

Paper capacity of the output paper support .......... 2-5

Printable area .............................................................2-6

How to load paper and envelopes .............................. 2-7

To load paper or other media................................. 2-7

To load glossy paper .............................................. 2-8

To load envelopes .................................................. 2-9

viii

3

On-screen programming .....................................................3-1

User-friendly programming ...............................................3-1

Menu table.................................................................. 3-1

Memory storage..........................................................3-1

Navigation keys ................................................................3-2

4

5

Getting started ..................................................................... 4-1

Initial Setup.......................................................................4-1

Setting the Date and Time..........................................4-1

Setting the Station ID..................................................4-2

Entering text ...........................................................4-3

Inserting spaces .....................................................4-3

Making corrections .................................................4-3

Repeating letters .................................................... 4-3

Special characters and symbols ............................ 4-4

Setting Tone or Pulse dialling mode

(Except for the Nordic Countries) ...........................4-4

PABX and TRANSFER...............................................4-5

Setting PABX..........................................................4-5

General Setup...................................................................4-6

Setting the Mode Timer (MFC-3220C only)................ 4-6

Setting the Mode Timer (FAX-1820C only).................4-6

Setting the Paper Type ...............................................4-7

Setting the Ring Volume.............................................4-8

Setting the Beeper Volume.........................................4-8

Setting the Speaker Volume....................................... 4-9

Setting the Clock Change ........................................... 4-9

Power Save Setting....................................................4-9

Setup Receive ...................................................................... 5-1

Basic receiving operations................................................ 5-1

Choosing the Receive Mode.......................................5-1

To select or change your Receive Mode................5-2

Setting the Ring Delay ...............................................5-3

Setting the F/T Ring Time (Fax/Tel mode only)..........5-4

Fax Detect (MFC-3220C only)....................................5-5

Fax Detect (FAX-1820C only).....................................5-6

Printing a reduced incoming fax

(Auto Reduction).....................................................5-7

Receiving a fax at the end of a conversation

(FAX-1820C only)...................................................5-7

Printing a fax from the memory...................................5-8

ix

Advanced receiving operations ........................................ 5-9

Operation from extension telephones......................... 5-9

For Fax/Tel mode only................................................ 5-9

Using a cordless external handset ........................... 5-10

Changing the remote codes ..................................... 5-10

Reception into memory

(Not available for colour fax reception)................. 5-11

If the Memory Receive is On at this time..............5-11

If the Memory Receive is Off at this time..............5-11

Polling....................................................................... 5-12

Secure Polling......................................................5-12

Setup for Polling Receive (Standard)...................5-12

Setup for Polling Receive with Secure Code........ 5-13

Setup Delayed Polling Receive ............................ 5-13

Sequential Polling..................................................... 5-14

Telephone services ........................................................ 5-15

BT Callsign (For U.K. Only) ......................................5-15

To enable the machine to work with BT Callsign

(Only with your external phone) .......................5-15

6

Setup Send ...........................................................................6-1

How to fax.........................................................................6-1

Enter Fax mode..........................................................6-1

How to dial........................................................................6-1

Manual dialling............................................................ 6-1

One-Touch dialling ....................................................6-2

Speed-Dialling ............................................................ 6-2

Search .......................................................................6-3

Out of Memory message........................................6-3

Automatic transmission ..............................................6-4

Manual transmission................................................... 6-4

Sending a fax at the end of a conversation

(FAX-1820C only)................................................... 6-5

Basic sending operations ................................................. 6-6

Sending faxes using multiple settings ........................6-6

Contrast......................................................................6-6

Fax Resolution............................................................ 6-7

Manual and automatic fax Redial ............................... 6-8

Colour fax transmission..............................................6-8

Dual Access (Not available for colour faxes)..............6-9

Real Time Transmission.............................................6-9

Checking job status ..................................................6-10

x

Cancelling a job while scanning, dialling and

sending the document..........................................6-11

Cancelling a scheduled job....................................... 6-11

Advanced sending operations ........................................ 6-12

Broadcasting (Not available for Colour faxes) ..........6-12

Overseas Mode ........................................................6-13

Delayed Fax (Not available for colour faxes)............ 6-14

Delayed Batch Transmission

(Not available for colour faxes).............................6-15

Setup for Polled Transmit (Standard)

(Not available for colour faxes).............................6-16

Setup for Polled Transmit with Secure Code

(Not available for colour faxes).............................6-17

TX Lock ....................................................................6-18

Using TX Lock ..........................................................6-19

Setting Up the TX Lock for the First Time ............6-19

Changing the TX Lock Password .........................6-20

Switching TX Lock ON..........................................6-20

Switching OFF TX Lock........................................6-21

7

8

Quick-Dial numbers and dialling options ..........................7-1

Storing numbers for easy dialling ..................................... 7-1

Storing One-Touch Dial numbers...............................7-1

Storing Speed-Dial numbers....................................... 7-2

Changing One-Touch and Speed-Dial numbers......... 7-3

Setting up Groups for Broadcasting............................7-4

Dialling options .................................................................7-6

Access codes and credit card numbers......................7-6

Pause .........................................................................7-7

Fax Redial...................................................................7-7

Tone or Pulse ............................................................. 7-7

Telephone (voice) operation (FAX-1820C only) ............... 7-8

How to dial........................................................................7-8

Making a telephone call ..............................................7-8

Tel/R...........................................................................7-8

Mute (FAX-1820C only)..............................................7-8

Remote Fax Options ............................................................8-1

Fax Forwarding.................................................................8-1

Programming a Fax Forwarding number....................8-1

Setting Fax Storage..........................................................8-2

Backup Print ...............................................................8-2

Setting your Remote Access Code...................................8-3

xi

Remote Retrieval..............................................................8-4

Using your Remote Access Code...............................8-4

Remote commands ....................................................8-5

Retrieving fax messages............................................8-6

Changing your Fax Forwarding number .....................8-6

9

10

Printing reports ....................................................................9-1

Machine settings and activity............................................ 9-1

Customizing the Transmission Verification Report..... 9-1

Setting the Journal Period..........................................9-2

Printing reports ..........................................................9-3

To print a report......................................................9-3

Making copies ....................................................................10-1

Using the machine as a copier ....................................... 10-1

Enter Copy mode......................................................10-1

Making a single copy................................................ 10-2

Making multiple copies .............................................10-2

Out of Memory message..........................................10-3

Using the Copy keys (Temporary settings) .................... 10-4

Quality ......................................................................10-5

Options .....................................................................10-6

Enlarge/Reduce....................................................10-7

Paper Type........................................................... 10-9

Paper Size.......................................................... 10-10

Brightness ..........................................................10-11

Contrast..................................................................10-12

Sorting copies.........................................................10-13

N in 1 copy (Page Layout)......................................10-14

Changing the default copy settings .............................. 10-16

Copy Quality...........................................................10-16

Brightness...............................................................10-16

Contrast..................................................................10-16

Colour Adjustment..................................................10-17

Legal limitations............................................................ 10-18

11

Important information ....................................................... 11-1

For your safety..........................................................11-1

IT power system (For Norway only)..........................11-1

International E

Statement.............................................................11-1

Important safety instructions...........................................11-2

Trademarks .............................................................. 11-4

NERGY STAR

®

Compliance

xii

12

Troubleshooting and routine maintenance .....................12-1

Troubleshooting ............................................................. 12-1

Error messages ........................................................12-1

Document jam...........................................................12-4

Document is jammed inside the front of

the control panel...............................................12-4

Document is jammed inside the back of

the control panel...............................................12-4

Printer jam or paper jam ...........................................12-5

Paper is jammed inside the front of the machine.

Paper is jammed in the paper tray........................12-5

Paper is jammed inside the paper tray.................12-6

Paper is jammed inside the machine....................12-7

If you are having difficulty with your machine ...........12-8

How to improve print quality .........................................12-11

Cleaning the print head...........................................12-11

Print Quality Check.................................................12-11

Checking the ink volume...............................................12-14

Packing and shipping the machine......................... 12-15

Routine maintenance..............................................12-18

Cleaning the scanner..........................................12-18

Cleaning the machine printer platen...................12-19

Replacing the ink cartridges ................................... 12-20

....12-5

xiii

G

S

13
14

Glossary ............................................................................... G-1

Specifications ...................................................................... S-1

Product description.......................................................... S-1

General ............................................................................ S-1

Print media....................................................................... S-3

Copy ................................................................................ S-3

Fax................................................................................... S-4

Scanner (MFC-3220C only)............................................. S-5

Printer.............................................................................. S-6

Interfaces......................................................................... S-7

Computer requirements................................................... S-7

Consumable items........................................................... S-8

Index .......................................................................................I-1

Remote Retrieval Access card .......................................... R-1

1

Introduction

Using this Guide

Thank you for buying a Brother Multi-Function Center (MFC). Your
machine is simple to use, with LCD screen instructions to guide you
through programming it. You can make the most of your machine by
viewing through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you’ll see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.

Bold Bold typeface identifies specific keys on the

machine control panel.

Italics Italicized typeface emphasizes an important point

or refers you to a related topic.

Courier New

Warnings inform you what to do to avoid possible personal
injury.

Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.

Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.

Improper Setup alerts you to devices and operations that are not
compatible with the machine.

Courier New type face identifies the messages on
the LCD of the machine.

INTRODUCTION 1 - 1

Control panel overview

MFC-3220C

12 11 10 9 8

3 4 5 6 71 2

FAX-1820C

12 11

10 9 8

3 4 5 6 71 2

1 - 2 INTRODUCTION

One-Touch keys

1

These 5 keys give you instant
access to 10 previously stored dial
numbers.

Shift (MFC-3220C only)

2

To access memory locations 6
through to 10 in the One-Touch
keys hold down the Shift key.

Shift (FAX-1820C only)

2

To access memory locations 6
through 10 in the One-Touch keys
or Report Menu in the Ink/Reports
key, or lets you place telephone
calls on hold, hold down the Shift
key.

Copy keys

3

(Temporary settings):

Options

You can quickly and easily select
temporary settings for copying.

Quality

Use this key to temporarily change
the quality for Copying.

Fax and telephone keys:

4

Redial/Pause

Redials the last number you called.
It also inserts a pause in auto dial
numbers.

Tel/R (MFC-3220C only)

This key is used to have a telephone
conversation having picked up the
external handset in F/T
pseudo-ringing etc. Also, use this
key to recall the operator or transfer
a call to another extension when it is
connected to a PABX.

Tel/Mute/R (FAX-1820C only)

Lets you place telephone calls on
hold. Also, This key is used to have
a telephone conversation having
picked up the external handset in
F/T pseudo-ringing etc. Also, use
this key pressing with Shift key to
gain access to an outside line
and/or to recall the operator or
transfer a call to another extension
when it is connected to a PABX.

Fax Resolution

Sets the resolution when you send a
fax.

Dial Pad

5

Use these keys to dial telephone
and fax numbers and as a keyboard
for entering information into the
machine.

The # key lets you temporarily
switch the dialling mode during a
telephone call from Pulse to Tone.

6

Stop/Exit

Stops an operation or exits from the
menu.

7

Mono Start

Lets you start sending faxes or
making copies in black and white.

Also for MFC-3220C, lets you start a
scanning operation. (Colour or
mono, depending on the scanning
setting on your PC)

INTRODUCTION 1 - 3

Colour Start

Lets you start sending faxes or
making copies in full colour.

Also for MFC-3220C, lets you start a
scanning operation. (Colour or
mono, depending on the scanning
setting on your PC)

Power Save

8

You can turn the machine to power
save condition.

Navigation keys:

9

Menu/Set

Lets you access the Menu to
program and store your settings in
the machine.

When using the speaker or during
ringing in fax mode, you can press
these keys to adjust the volume.

Search/Speed Dial

Lets you look up numbers that are
stored in the dialling memory. It also
lets you dial stored numbers by
pressing # and a two-digit number.

Mode keys:

0

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan (MFC-3220C only)

Lets you access Scan mode.

Liquid Crystal Display (LCD)

A

Displays messages on the screen to
help you to set up and use your
machine.

Ink/Reports (FAX-1820C only)

B

Lets you clean the print heads,
replace an ink cartridge and check
the available ink volume.

—OR—
Lets you access the Reports menu

by pressing it with the Shift key.

Ink (MFC-3220C only)

Lets you clean the print heads,
replace an ink cartridge and check
the available ink volume.

Press to scroll backward to a menu
selection.

or

Press to scroll through the menus
and options.

Also, you can use these keys to do
a numerical search for the names of
stored numbers in fax mode.

1 - 4 INTRODUCTION

Turning the machine to Power Save condition

When the machine is idle, you can turn it to Power Save condition by
pressing the
will receive telephone calls, and also receive faxes in

Fax/Tel

been set up will be sent. You can even retrieve faxes using Remote
Retrieval if you are away from your machine. If you want to do other
operations, you must turn the machine back on.

Turning the machine to Power Save condition

Press and hold down the
key until the LCD shows:

The LCD will turn off.

Turning the machine to Power Save condition off

Press and hold down the
key until the LCD shows:

The LCD will show the date and time (Fax mode).

Even if you turned the machine off, it will periodically clean the
print head to preserve print quality.

If you unplug the AC power cord, no machine operations will be
available.

Power Save

External TAD

or

key. In Power Save mode, the machine

Fax Only

mode. The delayed faxes that have

Power Save

Power Save

Shutting Down

Please Wait

,

You can turn the machine Off by customizing the
key as shown next page. In this Off mode, no machine operation
will be available. (See Power Save Setting on page 4-9.)

The external telephone is always available.

Power Save

INTRODUCTION 1 - 5

P. Save Setting Receive Mode Available Operations

Fax Receive:On

(default)

Fax Only

Fax/Tel

External TAD

Telephone call Receive, Fax Receive,
Fax Detect, Delayed Fax, Remote Fax
Option, Remote Retrieval:

■

You cannot receive fax with
Mono Start or Colour Start.

■

Delayed Fax and Remote Fax
Option should be set before you
switch off the machine.

Manual

Telephone call Receive, Delayed Fax,
Fax Detect:

■

You cannot receive fax with
Mono Start or Colour Start.

■

Delayed Fax should be set before
you switch off machine.

Fax Receive:Off

— No machine operations will be

available.

1 - 6 INTRODUCTION

About fax machines

Fax tones and handshake

When someone is sending a fax, the machine sends fax calling tones
(CNG tones). These are quiet, intermittent beeps every 4-seconds.
You’ll hear them after you dial and press

Colour Start

dialling During that time, the sending machine must begin the
“handshake” or connection with the receiving machine.

Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You’ll soon learn to listen for
these quiet beeps each time you answer a phone on your fax line, so
you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud,
chirping sounds. A receiving fax chirps for about 40 seconds over the
phone line, and the LCD shows

If your machine is set to the
automatically with fax receiving tones. If the other person hangs up,
your machine will continue to send the “chirps” for about 40 seconds,
and the LCD continues to show

Stop/Exit

press
The fax ‘handshake’ is the time in which the sending machine’s CNG

tones and the receiving machine’s “chirps” overlap. This must be for
at least 2 to 4 seconds, so both machines can understand how each
is sending and receiving the fax. The handshake cannot begin until
the call is answered, and the CNG tones only last for about 60
seconds after the number is dialled. So it is important for the
receiving machine to answer the call in as few rings as possible.

and they will continue for about 60 seconds after

Receiving

Fax Only

Receiving

.

Mono Start

.

mode, it will answer every call

. To cancel receiving,

or

When you have an external Telephone Answering Device (TAD)
on your fax line, your TAD will decide the number of rings before
the call is answered.
Pay special attention to the directions for connecting a TAD in
this chapter. (See

device (TAD)

Connecting an external telephone answering

on page 1-10.)

INTRODUCTION 1 - 7

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check
a fax transmission while it is in progress. If the machine detects
errors during fax transmission, it resends the pages of the fax that
had an error. ECM transmissions are only possible between fax
machines that both have this feature. If they do, you may send and
receive fax messages that are continuously being checked by the
machine.

Your machine must have enough memory for this feature to work.

1 - 8 INTRODUCTION

Connecting the machine

Connecting an external telephone

If your machine does not have a handset, you can connect a
separate telephone (or telephone answering device) directly to your
machine as shown in the diagram below.

Extension
Telephone

(MFC-3220C)

(Example for the U.K.)

When this phone (or TAD) is in use, the LCD shows

External
Telephone

Telephone

.

INTRODUCTION 1 - 9

Connecting an external telephone answering device (TAD)

Sequence

You may choose to connect an answering device. However, when
you have an external TAD on the same telephone line as the
machine, the TAD answers all calls and the machine “listens” for fax
calling (CNG) tones. If it hears them, the machine takes over the call
and receives the fax. If it doesn’t hear CNG tones, the machine lets
the TAD continue playing your outgoing message so your caller can
leave you a voice message.

The TAD must answer within four rings (the recommended setting is
two rings). The machine cannot hear CNG tones until the TAD has
answered the call, and with four rings there are only 8 to 10 seconds
of CNG tones left for the fax “handshake”. Make sure you carefully
follow the instructions in this guide for recording your outgoing
message. We do not recommend using the toll saver feature on your
external answering machine if it exceeds five rings.

If you do not receive all your faxes, reduce the Ring Delay
setting on your external TAD.

1 - 10 INTRODUCTION

Unless you are using Distinctive Ring, do not connect a
TAD elsewhere on the same phone line.

TAD

(MFC-3220C)

(Example for the U.K.)

When the TAD is in use, the LCD shows

Telephone

.

Connections

The external TAD must be connected as shown above.

1

Set your external TAD to one or two rings. (The machine’s Ring
Delay setting does not apply.)

2

Record the outgoing message on your external TAD.

3

Set the TAD to answer calls.

4

Set the Receive Mode to

Choosing the Receive Mode

(See

External TAD

on page 5-1.)

.

TAD

INTRODUCTION 1 - 11

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up
the ways to handle both manual and automatic fax reception.

1

Record 5 seconds of silence at the beginning of your message.
(This allows your machine time to listen for the fax CNG tones
of automatic transmissions before they stop.)

2

Limit your speaking to 20 seconds.

3

End your 20-second message by giving your Fax Receive Code
for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing

51 and Start.”

We recommend beginning your OGM with an initial 5-second
silence because the machine cannot hear fax tones over a
resonant or loud voice. You may try omitting this pause, but if your
machine has trouble receiving, then you must re-record the OGM
to include it.

1 - 12 INTRODUCTION

Using extension telephones (For U.K. only)

It may be that your premises are already wired with parallel extension
telephones, or you intend to add extension telephones to your line,
in addition to your machine. While the simplest arrangement is
straightforward parallel connection, there are some reasons as to
why this arrangement will cause unsatisfactory service, the most
obvious of which is inadvertent interruption of a facsimile
transmission by someone picking up an extension telephone in order
to make an outgoing call. Additionally, fax receive code may not
operate reliably in such a simple configuration.

This machine may also be set to make a delayed transmission (i.e. a
transmission at a pre-set time). This pre-set job may coincide with
someone picking up an extension handset.

Such problems can easily be eliminated however, if you arrange
modification of your extension wiring circuit, such that extension
devices are connected “downstream” of your machine, in a
master/slave configuration (see fig. 2 on next page). In such a
configuration, this machine can always detect whether a telephone
is in use, thus it will not attempt to seize the line during that time. This
is known as “telephone off-hook detection.”

The inadvisable configuration is shown in figure 1 on next page, and
the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by contacting
BT, Kingston upon Hull Telecommunications, your PABX maintainer
or a qualified telephone installation company as appropriate. Simply
explained, the extension telephone circuit should be terminated on a
normal modular plug (BT 431A style), which in turn should be
inserted into the modular socket of the white “T”-shaped connector
provided as part of the line cord assembly.

INTRODUCTION 1 - 13

EXTENSION

SOCKET

EXTENSION

SOCKET

FAX

MASTER
SOCKET

INCOMING

LINE

INADVISABLE CONNECTION OF EXTENSION SOCKETS

EXTENSION

SOCKET

RECOMMENDED CONNECTION OF EXTENSION SOCKETS

Fig. 1.

DISCONNECT

EXTENSION

SOCKET

Fig. 2.

MASTER
SOCKET

FAX MACHINE MUST BE PLUGGED

INTO MASTER SOCKET

FAX

INCOMING

LINE

These phones are now connected as external devices as per
page 1-9, because they are connected to the fax machine via
the T-connector.

1 - 14 INTRODUCTION

Multi-line connections (PBX)

Most offices use a central telephone system. While it is often
relatively simple to connect the machine to a key system or a PBX
(Private Branch Exchange), we suggest that you contact the
company that installed your telephone system and ask them to
connect the machine for you. It is advisable to have a separate line
for the machine. You can then leave the Receive Mode set to Fax
Only to receive faxes any time of the day or night.

If the machine is to be connected to a multi-line system, ask your
installer to connect the unit to the last line on the system. This
prevents the unit from being activated each time a telephone call is
received.

If you are installing the machine to work with a PBX

1

It is not guaranteed that the unit will operate properly under all
circumstances with a PBX. Any cases of difficulty should be
reported first to the company that handles your PBX.

2

If all incoming calls will be answered by a switchboard operator,
it is recommended that the Receive Mode be set to
incoming calls should initially be regarded as telephone calls.

Manual

. All

Custom features on your phone line

If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, Caller ID
RingMaster, an answering service, an alarm system or other custom
feature on one phone line it may create a problem with the operation
of your machine. (See Custom features on a single line. on page
12-9.)

INTRODUCTION 1 - 15

2

Loading documents and

paper

Load documents

You can send a fax copy and scan from the ADF (automatic
document feeder).

Using the automatic document feeder (ADF)

■

Documents must be between 8.9 and 21.6 cm wide and 12.7 and

35.6 cm long.

■

Make sure you place documents face down, top edge first.

■

Adjust the paper guides to fit the width of your document.

Recommended environment

Temperature: 20° C - 30° C
Humidity: 50% - 70%
Paper: 80 g/m

2

A4

Paper Guides

2 - 1 LOADING DOCUMENTS AND PAPER

Documents are Face
Down in the ADF

■

The automatic document feeder (ADF) can hold up to 20 pages,
feeding each one individually through the machine. Use standard

2

(80 g/m

) paper when using the ADF.

Fan the paper, and then stagger the pages in the ADF as shown:

Approx.10 mm Depth

DO NOT use curled, wrinkled, folded, or ripped paper, or paper
with staples, paper clips, paste or tape attached. DO NOT use
cardboard, newspaper or fabric.

Make sure documents written with ink are completely dry.

DO NOT pull on the document while it is in progress.

LOADING DOCUMENTS AND PAPER 2 - 2

About paper

The print quality of your document can be affected by the kind of
paper you use in the machine.

To get the best print quality for the settings you’ve chosen, always
set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper,
transparencies and envelopes.

We recommend testing various paper types before purchasing large
quantities.

For best results, use the recommended paper.

When you print on inkjet paper (coated paper), transparencies
and glossy paper, be sure to select the proper media in the
“Basic” tab in the printer driver or in the Paper Type setting in the
menu (
Also avoid stacking by removing each page after it exits the
machine to avoid smudging.

Menu/Set, 1, 2

).

Handling and using special paper

■

Store paper in its original packaging, and keep it sealed. Keep the
paper flat and away from moisture, direct sunlight and heat.

■

The coated side of glossy paper is shiny. Avoid touching the
shiny (coated) side. Load glossy paper with the shiny side facing
up toward you.

■

Avoid touching either side of transparencies, because they
absorb water and perspiration easily, and this may cause
decreased output quality. Transparencies designed for laser
printers/copiers may stain your next document. Use only
transparencies recommended for inkjet printing.

2 - 3 LOADING DOCUMENTS AND PAPER

Paper capacity of the paper tray

Paper Type Paper Size Number of sheets

Plain Paper
(Cut Sheet)

Letter, Executive,
A4, A5, A6, B5 (JIS)

100 of 80 g/m
up to 10 mm

Legal 50 of 80 g/m

2

2

Inkjet Paper Letter 20
Glossy Paper Letter, A4 20
Transparencies Letter, A4 10
Envelopes DL, COM-10, C5,

10

Monarch, JE4

,

Photo Card 102 mm X 152 mm

89 mm X 127 mm),

L (
2L (

127 x 178 mm)

30

Index Card 127 mm x 203 mm 30

* You can copy only on A4, A5 and Photo Card (102 mm X 152 mm)

paper.

* You can receive faxes only on A4 paper.

Paper specifications for the paper tray

Cut Sheet Paper
Weight

Plain Paper: 64 to 120 g/m
Inkjet Paper: 64 to 200 g/m
Glossy Paper: Up to 220 g/m
Index card: Up to 120 g/m

2

2

2

2

Thickness Plain Paper: 0.08 to 0.15 mm

Inkjet Paper: 0.08 to 0.25 mm
Glossy Paper: Up to 0.25 mm
Envelopes: Up to 0.52 mm
Photo Card: Up to 0.42 mm
Index card: Up to 0.15 mm

LOADING DOCUMENTS AND PAPER 2 - 4

Paper capacity of the output paper support

Output Paper
Support

Up to 50 sheets of 80 g/m2 (A4)

■

Transparencies and glossy paper must be
picked up from the output paper support one
page at a time to avoid smudging.

■

Legal cannot be stacked on the output paper
support.

Do not use paper or envelopes:

■

that are damaged, curled, wrinkled, or irregularly shaped

2 mm or
longer

■

that are extremely shiny or highly textured

■

that were previously printed by a printer

■

that cannot be arranged uniformly when stacked

■

that are made with a short grain

2 mm or
longer

Do not use envelopes:

■

that are of a baggy construction

■

that are embossed (have raised writing on them)

■

that have clasps on them

■

that are not sharply creased

■

that are preprinted on the inside

2 - 5 LOADING DOCUMENTS AND PAPER

Printable area

The printable area depends on the settings in the application you are
using. The figures below show the unprintable areas on cut sheet
paper and envelopes.

EnvelopesCut Sheet Paper

34

1

34

1

■ unprintable area

Paper Paper Size

2

1

Top

2

Bottom

3

2

Left

4

Cut Sheet A4 Fax 3 mm 12 mm 3 mm 3 mm

Printer 3 mm 3 mm 3 mm 3 mm
Copy 3 mm 3 mm 3 mm 3 mm

A5 Printer 3 mm 3 mm 3 mm 3 mm

Copy 3 mm 3 mm 3 mm 3 mm

A6,

Printer 3 mm 3 mm 3 mm 3 mm
JIS_B5,
Exective

Letter,

Printer 3 mm 3 mm 6 mm 6 mm
Legal

Photo
Card

102 mm x
152 mm

Printer 3 mm 3 mm 3 mm 3 mm

Copy 3 mm 3 mm 3 mm 3 mm
L, 2L Printer 3 mm 3 mm 3 mm 3 mm

Index Card 127 mm x

Printer 3 mm 3 mm 3 mm 3 mm
203 mm

Envelopes DL, C5,

Printer 10 mm 20 mm 3 mm 3 mm
COM10,
Monarch,
JE4

,

Printable area depends on the Printer driver settings.
The figures above are approximate and the printable area may vary depending on the

type of cut sheet paper you are using.

Right

LOADING DOCUMENTS AND PAPER 2 - 6

How to load paper and envelopes

To load paper or other media

1

Fan the stack of paper well to avoid paper jams and mis-feeds.

2

Unfold the paper support, and press and slide the paper guide
to fit the paper width.

Paper Support

Paper Guide

2 - 7 LOADING DOCUMENTS AND PAPER

3

Gently insert the paper.
Make sure the print side is towards you and the paper is below
the maximum paper mark.

Maximum Paper Mark

Print Side

Paper

To load glossy paper

1

Fan the stack of glossy paper well.

2

Put a sheet of plain paper in the paper tray first, and then put the
stack of glossy paper on top of it.

If the glossy sheets are ‘double-feeding’, put one sheet in the
paper tray at a time.

LOADING DOCUMENTS AND PAPER 2 - 8

To load envelopes

1

Before loading, press the corners and sides of the envelopes to
make them as flat as possible.

If the envelopes are ‘double-feeding’, put one envelope in the
paper tray at a time.

2

Press and slide the paper guide to fit the width of the envelopes.
Insert them into the paper tray with the address side toward you
and pointed in the direction below.

Maximum Paper Mark

Print Side

2 - 9 LOADING DOCUMENTS AND PAPER

3

On-screen programming

User-friendly programming

Your machine is designed to be easy to use with LCD on-screen
programming using the navigation keys. User-friendly programming
helps you take full advantage of all the menu selections your
machine has to offer.

Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program your
machine. All you need to do is follow the instructions as they guide
you through the menu selections and programming options.

Menu table

You can probably program your machine without the User’s Guide if
you use the Menu table that begins on page 3-3. These pages will
help you understand the menu selections and options that are found
in the machine’s programs.

to

Fine

Menu/Set

:

Fine

,

.

You can program your machine by pressing
followed by the menu numbers.
For example to set
Press
Press

Menu/Set, 2, 2, 2
Menu/Set

Fax Resolution

and or to select

.

Memory storage

If there is a power failure, you will not lose your menu settings
because they are stored permanently. Temporary settings (such as
Contrast, Overseas Mode, and so on) will be lost. You may also have
to reset the date and time.

ON-SCREEN PROGRAMMING 3 - 1

Navigation keys

*Access the menu
* Go to the next menu level

*Accept an option
* Scroll through the current

menu level

* Go back to the previous

menu level

* Exit the menu

You can access the menu mode by pressing
When you enter the menu, the LCD scrolls.

1

Press
—OR—
Press
—OR—
Press

for General Setup menu

2

for Fax menu

3

for Copy menu

Menu/Set

1.General Setup

2.Fax

3.Copy

.

....

Press

You can scroll more quickly through each menu level by pressing the
arrow for the direction you want: or .

Then set an option by pressing
on the LCD.

The LCD will then show the next menu level.
Press or to scroll to your next menu selection.
Press
When you finish setting an option, the LCD shows

0

for Initial Setup

Menu/Set

Menu/Set

Use to scroll backward if you passed your choices or want
to save keystrokes.

.

0.Initial Setup

when that option appears

Accepted

.

3 - 2 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

1.

General

Setup

1.Mode Timer — 5 Mins

2.Paper Type — Plain

3.Volume 1.Ring High

Selections

2.Beeper High

3.Speake r High

The factory settings are shown in Bold.

to

accept

Options Descriptions Page

Sets the time to

2 Mins
1 Min

30 Secs
(MFC-3220C

only)
0 Sec
(FAX-1820C

only)

Off

Inkjet
Glossy
(4-Color or
3-Color)
Transprncy

Med

Low
Off

Med

Low

Off

Med

Low
Off

return to Fax mode.

Sets the type of
paper in the paper
tray.

Adjusts the ring
volume.

Adjusts the volume
level of the beeper.

Adjusts the speaker
volume.

to

exit

4-6

4-7

4-8

4-8

4-9

ON-SCREEN PROGRAMMING 3 - 3

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

1.

General

Setup

(Continued)

2.Fax 1.Setu p

4.Clock
Change

5.P.Save
setting

Receive

(In Fax mode
only)

Selections

—

— Fax Receive:

1.Ring Delay 01-04 (02)

2.F/T Ring
Time

3.Fax Dete ct On

4.Remote
Code

5.Auto
Reducti on

The factory settings are shown in Bold.

to

accept

Options Descriptions Page

To Summer Time
To Winter Time

On

Off

(UK only)
00-05 (02)

(Nordic
countries only)

70 Sec
40 Sec

30 Sec

20 Sec

Semi

(FAX-1820
only)

Off

On

( 51, #51)

Off

On

Off

Adjusts the
machine's clock by
one hour for
summer/winter time.

Customizes the
Power Save key not
to receive fax in
Standby mode.

Sets the number of
rings before the
machine answers in
Fax or Fax/Tel mode.

Sets the
pseudo/double-ring
time in Fax/Tel
mode.

Receives fax
messages without
pressing the Start
key.

You can answer all
calls at an extension
or external phone
and use codes to turn
the machine on or off.
You can personalize
these codes.

Reduces the size of
incoming faxes.

to

exit

4-9

4-9

5-3

5-4

5-5

5-10

5-7

3 - 4 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax
(Continued)

1.Setup
Receiv e

(In Fax mode
only)
(Continued)

2.Setup Send
(In Fax mode
only)

Selections

6.Memory
Receive

7.Pollin g RX Standard

1.Contra st Auto

2.Fax
Resolu tion

3.Delaye d
Fax

4.Batch TX On

5.Real T ime TXOff

6.Polled TX Standard

The factory settings are shown in Bold.

to

accept

Options Descriptions Page

On

Off

Secure
Timer

Light
Dark

Standard

Fine
S.Fine
Photo

— Set the time of day in

Off

On
Next Fax Only

Secure

Automatically stores
any incoming faxes
in its m emory if it runs
out of paper.

Sets up your
machine to poll
another fax machine.

Changes the
lightness or darkness
of faxes you send.

Sets the default
resolution for
outgoing faxes.

24 hour format that
the delayed faxes will
be sent.

Combines delayed
faxes to the same fax
number at the same
time of day into one
transmission.

You can send a fax
without using the
memory.

Sets up the
document on your
machine to be
retrieved by another
fax machine.

to

exit

5-11

5-12

6-6

6-7

6-14

6-15

6-9

6-16

ON-SCREEN PROGRAMMING 3 - 5

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax
(Continued)

2.Setup Send
(In Fax mode

only)
(Continued)

3.Set
Quick-Dial

4.Report
Setting

5.Remote Fax
Opt

Selections

7.Overseas
Mode

1.One-Touch
Dial

2.Speed-Dial — Stores Speed-Dial

3.Setup
Groups

1.XMIT Report

2.Journal
Period

1.Fax
Forward

The factory settings are shown in Bold.

to

accept

Options Descriptions Page

On

Off

— Sets up a Group

On
On+Ima ge

Off

Off+Im age

Every 7 Days
Every 2 Days
Every 24 Hours
Every 12 Hours
Every 6 Hours

Every 50 Faxes

Journa l:Off

On

Off

Adjusts for overseas
transmissions, which
can sometimes
cause problems.

Stores One-Touch
Dial numbers, so you
can dial by pressing
one key (and Start).

numbers, so you can
dial by pressing only
a few keys (and
Start).

number for
Broadcasting.

Initial setup for
Transmission
Verification Report
and Fax Journal.

Sets the machine to
forward fax
messages.

to

exit

6-13

7-1

7-2

7-4

9-1

9-2

8-1

3 - 6 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

2.Fax
(Continued)

3.Copy 1.Quality Best

5.Remote Fax
Opt

(Continued)

6.Remaining
Jobs

0.

Miscella neous

2.Brightness —- +

3.Contrast —- +

Selections

2.Fax
Storage

3.Remote
Access

4.Print
Docume nt

— — Checks which jobs

1.TX Lock

2.BT Call
Sign

(U.K. Only)

Options Descriptions Page

On

Off

— You must set your

— Prints incoming faxes

— Prohibits most

On

Off

Normal

Fast

- +

- +

- +

- +

- +

- +

- +

- +

The factory settings are shown in Bold.

to

accept

Stores incoming
faxes in the memory
so you can retrieve
them while you are
away from your
machine.

own code for Rem ote
Retrieval.

stored in the
memory.

are in the memory or
cancels a delayed
fax or polling job.

functions except
receiving faxes.

Use with BT Callsign. 5-15

Selects the Copy
resolution for your
type of document.

Adjusts the
brightness.

Adjusts the contrast
for copies.

to

exit

8-2

8-3

5-8

6-10

6-18

10-16

10-16

10-16

ON-SCREEN PROGRAMMING 3 - 7

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

to

Select & Set Select & Set

Main Menu Submenu Menu

3.Copy
(Continued)

4.Test P rint You can print a test

5.Print
Reports

4.Color
Adjust

1.Help Lis t — — You can print these

2.Quick-Di al ——

3.Fax
Journal

4.XMIT
Verify

5.User
Settings

Selections

1.Red R:- +

2.Green G:- +

3.Blue B:- +

——

——

——

Options Descriptions Page

R:- +

R:- +

R:- +
R:- +

G:- +

G:- +

G:- +
G:- +

B:- +

B:- +

B:- +
B:- +

accept

Adjusts the amount
of Red in copies.

Adjusts the amount
of Green in copies.

Adjusts the amount
of Blue in copies.

sample page to
check the print
quality and adjust the
Vertical Alignment.

lists and reports.

The factory settings are shown in Bold.

to

exit

10-17

12-11

9-3

3 - 8 ON-SCREEN PROGRAMMING

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—OR—

Select & Set Select & Set

Main Menu Submenu Menu

0.Initial
Setup

1.Receive
Mode

2.Date/Time — — Puts the date and

3.Station ID — Fax

4.Tone/Pulse — Tone

5.PBX — On

6.Local
Langua ge

(For Czech and
Hungarian)

6.Local
Langua ge

(For
Norwegian,
Swedish,
Danish and
Finnish)

Selections

— Fax Only

— Czech

— Norwegian

The factory settings are shown in Bold.

to

accept

Options Descriptions Page

You can choose the

Fax/Tel
External TAD
Manual

Name

Pulse

Off

Hungarian
English

Swedish
Danish
Finnish
English

receive mode that
best suits your
needs.

time on the LCD and
in headings of faxes
you send.

Program your name
and fax number to
appear on each page
you fax.

Selects the dialling
mode.

Turn on this function
if the machine is
connected to PABX
(private automatic
Branch Exchange.)

Allows you to change
the LCD Language
for your country.

Allows you to change
the LCD Language
for your country.

to

exit

5-1
5-2

4-1

4-2

4-4

4-5

See
Quic k
Setup
Guide

See
Quic k
Setup
Guide

ON-SCREEN PROGRAMMING 3 - 9

4

Getting started

Initial Setup

Setting the Date and Time

Your machine displays the date and time and if you set up the Station
ID it prints on every fax you send. If there is a power failure, you may
have to reset the date and time. All other settings will not be affected.

1

Press

2

Enter the last two digits of the year.
Press

3

Enter two digits for the month.
Press
(For example, enter 09 for September, or 10 for October.)

4

Enter two digits for the day.
Press
(For example, enter 06 for 6th.)

5

Enter the time in 24-Hour format.
Press
(For example, enter 15:25 for 3:25 P.M.)

6

Press
The LCD now shows the date and time whenever the machine

is in Fax mode.

Menu/Set, 0, 2

Menu/Set

Menu/Set

Menu/Set

Menu/Set

Stop/Exit

.

.

.

.

.

.

2.Date/Time

Year:20XX

Month:XX

Day:XX

Time:XX:XX

4 - 1 GETTING STARTED

Setting the Station ID

You should store your name or company name and fax number to be
printed on all fax pages that you send.

It is important that you enter the fax number in the internationally
standardised format, i.e. in accordance with the following strict
sequence:

■

The “+” (plus) character (by pressing key)

■

Your Country Code (e.g. “44” for the United Kingdom, “41” for
Switzerland)

■

Your local area code minus any leading “0” (“9” in Spain)

■

A space

■

Your number on the local exchange, using spaces to aid
readability as appropriate.

As an example, if the machine is installed in the United Kingdom and
the same line is to be used for both fax and voice calls, and your
national telephone number is 0161 444 5555, then you must set the
fax and telephone number parts of your station ID as:
[phone].

1

Press

2

Enter your fax number (up to 20
digits).

Press

Menu/Set, 0, 3

Menu/Set

.

.

3.Station ID

Fax:

You cannot enter a hyphen.

3

Use the dial pad to enter your name
(up to 20 characters).

Press

4

Press
The LCD will go back standby mode automatically.

If the Station ID has already been programmed, the LCD will ask
you to press

Menu/Set
Stop/Exit

1

to make a change or 2 to exit without changing.

.

.

Name:

GETTING STARTED 4 - 2

Entering text

When you are setting certain functions, such as the Station ID, you
may need to type text into the machine. Most number keys have

0, #

three or four letters printed above them. The keys for

and do
not have printed letters because they are used for special
characters.

By pressing the appropriate number key repeatedly, you can access
the character you want.

Press Key one time two times three times four times

2 ABC2
3 DEF3
4 GH I 4
5 JKL5
6 MNO6
7 PQRS
8 TUV8
9 WXY Z

Inserting spaces

To enter a space, press once between numbers and twice
between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to
move the cursor under the incorrect character. Then press

Stop/Exit

. All letters above and to the right of the cursor will be
deleted. Re-enter the correct character. You can also back up and
type over incorrect letters.

Repeating letters

If you need to enter a character that is on the same key as the
previous character, press to move the cursor to the right before
you press the key again.

4 - 3 GETTING STARTED

Special characters and symbols

Press , # or 0, and then press or to move the cursor under
the special character or symbol you want. Then press
select it.

Press for (space) ! " # $ % & ’ ( ) + , - . /

Menu/Set

to

Press
Press

#
0

for : ; < = > ? @ [ ] ^ _
for Ä Ë Ö Ü À Ç È É 0

Setting Tone or Pulse dialling mode (Except for the Nordic Countries)

1

Press

2

Press or to select
(or

Press

3

Press

Menu/Set, 0, 4

Tone

).

Menu/Set
Stop/Exit

.

Pulse

.

.

4.Tone/Pulse

GETTING STARTED 4 - 4

PABX and TRANSFER

The machine is initially set to be connected with PSTN (Public
Switched Telephone Network) lines. However, many offices use a
central telephone system or Private Automatic Branch Exchange
(PABX). Your fax can be connected to most types of PABX. The
recall facility on the machine supports timed break recall only (TBR),
PABX normally can work with this for gaining access to an outside
line, or for transferring a call to another extension: The feature works
when the

Tel/R

Setting PABX

key is pressed with

Shift

key.

If the machine is connected to a PABX system, set
set it to

1
2

3

Off

.
Press
Press or to select On (or

Off

Press
Press

You can program a
in a One-Touch or Speed-Dial location. When programming the
One-Touch or Speed-Dial number (Function menu 2-3-1 or
2-3-2) press
enter the telephone number. If you do this, you do not need to
press
One-Touch or Speed-Dial location. (See

easy dialling

However, if PBX is set to
or Speed-Dial number that the
into.

Menu/Set, 0, 5

).

Menu/Set
Stop/Exit

Tel/R

Tel/R

with

on page 7-1.)

.

.

.

Tel/R

keypress as part of a number stored

first with

Shift

Shift

(the screen displays "!"), then

each time before you dial using a

Off

, you cannot use the One-Touch

Tel/R

key press is programmed

PBX

to On. If not,

5.PBX

Storing numbers for

4 - 5 GETTING STARTED

General Setup

Setting the Mode Timer (MFC-3220C only)

The machine has three temporary mode keys on the control panel:
Fax, Copy and Scan. You can change the number of seconds or
minutes the machine takes after the last Copy or Scan operation
before it returns to Fax mode. If you select
in the mode you used last.

Off

, the machine stays

1

Press

2

Press or to select

0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins

3

Press

4

Press

Menu/Set, 1, 1

Menu/Set
Stop/Exit

.

.

.

1.Mode Timer

Off

or

.

Setting the Mode Timer (FAX-1820C only)

The machine has two temporary mode keys on the control panel: Fax
and Copy. You can change the number of seconds or minutes the
machine takes after the last Copy operation before it returns to Fax

Off

mode. If you select
last.

1

Press

2

Press or to select

0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins

3

Press

4

Press

Menu/Set, 1, 1

Menu/Set
Stop/Exit

, the machine stays in the mode you used

.

.

.

1.Mode Timer

Off

or

.

GETTING STARTED 4 - 6

Setting the Paper Type

To get the best print quality, set the machine for the type of paper you
are using.

1

Press

2

Press or to select

Inkjet, Glossy

Press

3

If you selected

Glossy:4-Color

Press
The print quality of black ink varies depending on the kind of

glossy paper you are using. Black ink is used when you select

Glossy:4-Color

black ink, select
by combining the three ink colours.

Menu/Set, 1, 2

Transprncy

or

Menu/Set

Menu/Set

.

Glossy

or

.

. If the glossy paper you are using repels the

Glossy:3-Color

.

Plain

, press or to select

Glossy:3-Color

,
.

, which simulates black ink

2.Paper Type

.

4

Press
The machine ejects paper with printed surfaces face up onto the

paper tray in the front of the machine. When you use
transparencies or glossy paper, remove each sheet immediately
to prevent smudging or paper jams.

Stop/Exit

.

4 - 7 GETTING STARTED

Setting the Ring Volume

You can adjust the ring volume when your machine is idle (not being
used). You can turn the ring
level.

Off

or you can select the ring volume

1

Press

2

Press or to select
(

Press

3

Press
—OR—
In Fax mode, press or to adjust the volume level. Every time

you press these keys, the machine will ring so you can hear the
active setting as the LCD shows it. The volume changes with each
key press. The new setting will stay until you change it again.

Menu/Set, 1, 3, 1

Low, Med, High

Menu/Set
Stop/Exit

or

.

.

Off

.

).

1.Ring

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is

Low

. When the beeper is on, the machine beeps every time you

press a key or make a mistake and after a fax is sent or received.

1

Press

2

Press or to select your

option.

(

Press

3

Press

Menu/Set, 1, 3, 2

Low, Med, High

Menu/Set
Stop/Exit

or

.

.

Off

.

)

2.Beeper

GETTING STARTED 4 - 8

Setting the Speaker Volume

You can adjust the machine’s one-way speaker volume.

1

Press

2

Press or to select
(

Press

3

Press

Menu/Set, 1, 3, 3

Low, Med, High

Menu/Set
Stop/Exit

or

.

.

Off

.

).

3.Speaker

Setting the Clock Change

You can easily let the machine's clock gain or lose one hour by using
this feature.

1

Press

2

Press or to select

Summer Time

3

Press

4

Press 1 to change to Winter Time or Summer Time.
—OR—
Press

Menu/Set, 1, 4

(or

Menu/Set

2

to exit without changing.

.

To Winter Time

.

4.Clock Change

To

).

Power Save Setting

You can customise the machine’s
mode is On. Your machine can receive faxes or calls even if the
machine is Power Save mode. If you want to have your machine not
to receive faxes or calls, turn this setting to

Turning the machine to Power Save condition

(See

1

Press

2

Press or to select

On

3

Press

4

Press

4 - 9 GETTING STARTED

Menu/Set, 1, 5

).

Menu/Set
Stop/Exit

.

.

.

Power Save

Off

(or

key. The default

Fax Receive:Off

on page 1-5.)

5.P.Save setting

.

5

Setup Receive

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for your machine. You can
choose the mode that best suits your needs.

LCD How it works When to use it

Fax Only

(automatic receive)

Fax/Tel *
(fax and telephone)

(with an external or
extension telephone
for without handset
models)

Externa l TAD

(with an external
answering machine)

Manual

(manual receive)

(with an external or
extension telephone
for without handset
models or with
Distinctive Ring)

The machine
automatically answers
every call as a fax.

The machine controls the
line and automatically
answers every call. If the
call is a fax it will receive
the fax. If the call is not a
fax it will ring
(pseudo/double ring) for
you to pick up the call.

The external answering
machine (TAD)
automatically answers
every call.
Voice messages are
stored on the external
TAD. Fax messages are
printed.

You control the phone
line and must answer
every call yourself.

For dedicated fax lines.

Use this mode if you expect to receive lots of fax
messages and few telephone calls. You cannot
have an answering machine on the same line, even
if it is on a separate wall socket/phone socket on
the same line. You cannot use the telephone
company’s Voice Mail in this mode.

Use this mode if you have connected an answering
machine on your phone line.
The TAD setting works only with an external
answering machine . Ring Delay and F/T Ring Time
do not work in this setting.

Use this mode when you are using a computer
modem on the same line or if you don’t receive
many fax messages or with Distinctive Ring.
If you answer and hear fax tones, wait until the
machine takes over the call, then hang up. (See

Fax Detect (MFC-3220C only) on page 5-5 or Fax
Detect (FAX-1820C only) on page 5-6.)

Fax/Tel

* In

mode you must set the Ring Delay and F/T Ring Time.

SETUP RECEIVE 5 - 1

To select or change your Receive Mode

1

If it is not illuminated in green, press (

2

Press

3

Press or to select

Fax Only, Fax/Tel, External TAD

Press

4

Press
If you are changing the Receive Mode while in another

operation, the LCD will return to that operation.

Menu/Set, 0, 1

Menu/Set
Stop/Exit

.

.

.

Current Receive Mode

Fax

: Fax Only

F/T

: Fax/Tel

TAD

: External TAD

Mnl

: Manual

Fax

1.Receive Mode

Manual

or

).

.

5 - 2 SETUP RECEIVE

Setting the Ring Delay

The Ring Delay sets the number of times the machine rings before it
answers in
phones on the same line as the machine or subscribe to the
telephone company’s Distinctive Ring service, keep the Ring Delay
setting of 4.

(See Fax Detect (MFC-3220C only) on page 5-5, Fax Detect

(FAX-1820C only) on page 5-6 and Operation from extension
telephones

1

If it is not illuminated in green, press (

2

Press

3

Press or to select how

many times the line rings before the machine answers (00, 01,

02, 03 or 04).

Press

(If you select 00, the line won’t ring at all.)

4

Press

Fax only

on page 5-9.)

Menu/Set, 2, 1, 1

Menu/Set

Stop/Exit

Fax/Tel

or

.

.

mode. If you have extension

Fax

.

1.Ring Delay

).

SETUP RECEIVE 5 - 3

Setting the F/T Ring Time (Fax/Tel mode only)

If you set the Receive Mode to Fax/Tel, you’ll need to decide how long
the machine will signal you with its special pseudo/double-ring when
you have a voice call. (If it’s a fax call, the machine prints the fax.)

This pseudo/double-ring happens after the initial ringing from the
phone company. Only the machine rings and no other phones on the
same line will ring with the special pseudo/double-ring. However, you
can still answer the call on the same line as the machine (FAX-1820C
only) or on any extension phone (in a separate wall socket/phone
socket) on the same line as the machine. (See
extension telephones on page 5-9.)

1

If it is not illuminated in green, press (

2

Press

3

Press or to select how
long the machine will ring to alert you that you have a voice call
(20, 30, 40 or 70 seconds).

Press

4

Press
Even if the caller hangs up during the pseudo/double-ringing,

the machine will continue to ring for the set time.

Menu/Set, 2, 1, 2

Menu/Set
Stop/Exit

.

.

.

Operation from

Fax

).

2.F/T Ring Time

5 - 4 SETUP RECEIVE

Fax Detect (MFC-3220C only)

When you use this feature, you don’t have to press

Colour Start

fax call. Selecting
automatically, even if you lift the handset of an extension or external
phone. When you see
‘chirps’ through the handset of an extension phone connected to
another phone socket, just replace the handset and your machine
will do the rest. Selecting
machine yourself by lifting the handset of an external or extension
phone, and then press
machine—OR—by pressing

Operation from extension telephones

(See

If this feature is set to On, but your machine doesn’t connect a

fax call when you lift an extension or external phone handset,

press the Fax Receive Code

If you send faxes from a computer on the same phone line and

the machine intercepts them, set Fax Detect to

1

If it is not illuminated in green, press (

2

Press

3

Use or to select On (or

Off

Press

4

Press

, or the Fax Receive Code

On

allows the machine to receive fax calls

Receiving

Off

Mono Start

Menu/Set, 2, 1, 3

).

Menu/Set
Stop/Exit

.

.

on the LCD or when you hear

means you’ll have to activate the

or

51

if you are not at your machine.

51

.

51

Colour Start

on page 5-9.)

.

Mono Start

when you answer a

on the

Off

.

Fax

).

3.Fax Detect

,

SETUP RECEIVE 5 - 5

Fax Detect (FAX-1820C only)

When you use this feature, you don’t have to press

Colour Start

fax call. Selecting
automatically, even if you lift the handset of an extension or external
phone. When you see
(chirps) through the handset of an extension phone connected to
another phone socket, just replace the handset and your machine
will do the rest. Selecting
if you’ve answered it at the machine. Selecting
have to activate the machine yourself by lifting the handset of an
external or extension phone, and then press

Start

on the machine—OR—by pressing

machine. (See Operation from extension telephones on page 5-9.)

If this feature is set to On, but your machine doesn’t connect a
fax call when you lift an extension or external phone handset,
press the Fax Receive Code
If you send faxes from a computer on the same phone line and
the machine intercepts them, set Fax Detect to

1

If it is not illuminated in green, press (

2

Press

3

Use or to select On,

Off

or
Press

4

Press

, or the Fax Receive Code

On

allows the machine to receive fax calls

Receiving

Semi

lets the machine receive the call only

Menu/Set, 2, 1, 3

.

Menu/Set
Stop/Exit

.

.

.

on the LCD or when you hear

51

Semi

51

Mono Start

51

.

Mono Start

when you answer a

Off

means you’ll

or

if you are not at your

Off

.

Fax

).

3.Fax Detect

or

Colour

5 - 6 SETUP RECEIVE

Printing a reduced incoming fax (Auto Reduction)

If you choose On, the machine reduces an incoming fax
automatically, so that it fits on to one page of A4 size paper.

1

If it is not illuminated in green, press (

2

Press

3

Use or to select On (or

Off

Press

4

Press

If you receive faxes that are split onto two pages, turn on this

setting. But if sending document is too long, the machine may

print it on two pages.

If left and right margins are cut off, turn on this setting.

Menu/Set, 2, 1, 5

).

Menu/Set
Stop/Exit

.

.

.

Fax

).

5.Auto Reduction

Receiving a fax at the end of a conversation (FAX-1820C only)

At the end of a conversation you can ask the other party to fax you
information before you both hang up.

1

Ask the other party to place the document in their machine and

to press

sends receiving tones (chirps) before hanging up.

2

When you hear the other machine’s CNG tones (beeps), press

Mono Start

3

If you picked up the handset, replace it.

Start

. Tell the other party to wait until your machine

Colour Start

or

.

SETUP RECEIVE 5 - 7

Printing a fax from the memory

If you set Fax Storage to ON for Remote Retrieval, you can still print
a fax from the memory when you are at your machine. (See
Fax Storage on page 8-2.)

1

Press

2

Press

Colour Start

3

After printing has finished, press

Menu/Set, 2, 5, 4
Mono Start

or

.

.

Stop/Exit

4.Print Document

.

Setting

5 - 8 SETUP RECEIVE

Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension telephone, or an external
telephone, you can make your machine take the call by using the Fax

Tel/R

51

to

, the

Receive Code. When you press the Fax Receive Code
machine starts to receive a fax.

Fax Detect (MFC-3220C only)

(See
(FAX-1820C only) on page 5-6.)
If the machine answers a voice call and pseudo/double-rings for you
to take over, use the Telephone Answer Code
an extension phone. (See Setting the F/T Ring Time (Fax/Tel mode
only) on page 5-4.)

If you answer a call and no one is on the line, you should assume that
you’re receiving a manual fax.

■

Press
displays Receiving, and then hang up.

Your caller will have to press

51

and wait for the chirp or until the machine’s LCD

on page 5-5 or

Start

to send the fax.

Fax Detect

#51

to take the call at

For Fax/Tel mode only

When the machine is in Fax/Tel mode, it will use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick up a voice call.

If you're at the machine, you can lift the handset to answer. (FAX
models only).

Lift the external telephone's handset, and then press
answer.

If you’re at an extension phone, you’ll need to lift the handset during
the F/T Ring Time and then press
rings. If no one is on the line, or if someone wants to send you a fax,
send the call back to the machine by pressing

#51

between the pseudo/double

51

.

SETUP RECEIVE 5 - 9

Using a cordless external handset

If your cordless telephone is connected onto the telephone
socket/jack unit and you typically carry the cordless handset
elsewhere, it is easier to answer calls during the Ring Delay. If you
let the machine answer first, you will have to go to the machine so

Tel/R

you can press

to transfer the call to the cordless handset.

Changing the remote codes

Remote Codes might not work with some telephone systems. The
preset Fax Receive Code is
Code is

#51

.

If you are always disconnected when accessing your external
TAD remotely, try changing the Fax Receive Code and
Telephone Answer Code to another three-digit code (such as

###

and

998

).

51

. The preset Telephone Answer

1

If it is not illuminated in green, press (

2

Press

3

Press or to select On (or

Off

Press

4

If you want to, enter a new Fax Receive Code.
Press

5

If you want to, enter a new Telephone Answer Code.
Press

6

Press

Menu/Set, 2, 1, 4

).

Menu/Set

Menu/Set

Menu/Set
Stop/Exit

.

.

.

.

.

4.Remote Code

Fax

).

5 - 10 SETUP RECEIVE

Reception into memory (Not available for colour fax reception)

As soon as the paper tray becomes empty during fax reception, the
screen will display
paper tray. (See

Check Paper

How to load paper and envelopes

If the Memory Receive is On at this time...

The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming faxes will also be stored into memory until the memory is
full, following this no further incoming fax call will be automatically
answered. To print all data put fresh paper in the paper tray and
press

Mono Start

Colour Start

or

If the Memory Receive is Off at this time...

The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming faxes calls will not be automatically answered until fresh
paper is put in the paper tray. To print the last fax received, put paper
in the paper tray and press

Mono Start

; please put some paper in the

on page 2-7.)

.

Colour Start

or

.

1

If it is not illuminated in green, press (

2

Press

3

Use or to select On (or

Off

Press

4

Press

Menu/Set, 2, 1, 6

).

Menu/Set
Stop/Exit

.

.

.

Fax

).

6.Memory Receive

SETUP RECEIVE 5 - 11

Polling

Polling is the process of retrieving faxes from another fax machine.
You can use your machine to 'poll' other machines, or you can have
someone poll your machine.

Everyone who is involved in Polling needs to set up their fax
machines for Polling. When someone polls your machine to receive
a fax, they pay for the call. If you poll someone's fax machine to
receive a fax, you pay for the call.

Some fax machines do not respond to the Polling feature.

Secure Polling

Secure Polling is a way to keep your documents and others from
falling into the wrong hands while the machine is set up for polling.
You can use Secure Polling only with another Brother fax machine.
Anyone who polls to receive a fax must enter the polling secure code.

Setup for Polling Receive (Standard)

Polling Receive is when you call another fax machine to receive a fax
from it.

1

If it is not illuminated in green, press (

2

Press

3

Press or to select

Standard

Press

4

Enter the fax number you are polling.
Press

Menu/Set, 2, 1, 7

.

Menu/Set

Mono Start

.

Colour Start

or

.

.

Fax

).

7.Polling RX

5 - 12 SETUP RECEIVE

Setup for Polling Receive with Secure Code

You need to make sure you are using the same secure code as the
other party.

1

If it is not illuminated in green, press (

2

Press

3

Press or to select

Secure

Press

4

Enter a four-digit secure code.

This is the same as the security code of the fax machine you are

polling.

5

Press

6

Enter the fax number you are polling.

7

Press

Setup Delayed Polling Receive

You can set the machine to begin Polling Receive at a later time.

Menu/Set, 2, 1, 7

.

Menu/Set

Menu/Set

Mono Start

.

.

Colour Start

or

.

.

Fax

).

7.Polling RX

1

If it is not illuminated in green, press (

2

Press

3

Press or to select

Press

4

The screen prompts you to enter the time you want to begin

polling.

5

Enter the time (in 24-hour format) you want to begin polling.

For example, enter 21:45 for 9:45 PM.

6

Press

7

Enter the fax number you are polling,

Press

The machine makes the polling call at the time you entered.

You can set up only one Delayed Polling.

Menu/Set, 2, 1, 7

Menu/Set

Menu/Set

Mono Start

.

.

Colour Start

or

.

Timer

.

.

Fax

).

7.Polling RX

SETUP RECEIVE 5 - 13

Sequential Polling

The machine can request documents from several fax units in a
single operation. You just specify several destinations in Step 5.
Afterward, a Sequential Polling Report will be printed.

1

If it is not illuminated in green, press (

2

Press

3

Press or to choose

Standard, Secure

Press
want.

4

If you selected

■

■

5

Specify the destination fax machines (up to 100), which you
wish to poll by using Speed-Dial, Search, a Group (see
up Groups for Broadcasting on page 7-4) or the dial pad. You
must press

6

Press
The machine polls each number or group in turn for a document.

Press
polling process.

To cancel all sequential polling receive jobs, press

2, 6

Menu/Set, 2, 1, 7

Menu/Set

If you selected

Menu/Set

If you selected
want to begin polling and press
Step 5.

when the screen displays the setting you

Standard

Secure

, and then go to Step 5.

Timer

Menu/Set

Mono Start

Stop/Exit

. (See Cancelling a scheduled job on page 6-11.)

while the machine is dialling to cancel the

.

Timer

or

.

, go to Step 5.

, enter a four-digit number and press

, enter the time (in 24-hour format) you

Menu/Set

between each location.

Colour Start

or

.

Fax

).

7.Polling RX

, and then go to

Menu/Set

Setting

,

5 - 14 SETUP RECEIVE

Telephone services

BT Callsign (For U.K. Only)

This machine feature lets you use the BT Callsign subscriber service
which allows you to have at least two separate telephone numbers
on one phone line. Each phone number has its own distinctive
ringing pattern, so you know which phone number is ringing. This is
one way you can have a separate phone number for your machine.

Your machine has a BT Callsign compatible distinctive ringing
function, allowing you to dedicate a second phone number (on the
same phone line) just for receiving faxes.

You can switch BT callsign off temporarily, then turn it back on.

When you get a new fax number, make sure you reset this

function.

When you set the BT Callsign feature to ON, the receive mode

is set to

mode to the other mode while the BT Callsign is set to on.

To enable the machine to work with BT Callsign (Only with your external phone)

Manual

automatically. You can not change the receive

1

Press

The screen displays the current setting of this feature.

2

Press or to select On (or

3

Press

4

Press

If you turn off the BT Callsign, receive mode stays

need to set receive mode again.

Menu/Set, 2, 0, 2

Menu/Set
Stop/Exit

.

.

.

Off

).

SETUP RECEIVE 5 - 15

Manual

. You

6

Setup Send

How to fax

You can send faxes from the ADF (automatic document feeder).

Enter Fax mode

Before sending faxes, make sure (

green. If not, press (
setting is Fax.

Fax

) to enter Fax mode. The default

Fax

) is illuminated in

How to dial

There are four ways to dial.

Manual dialling

Press all of the digits of the phone or fax number.

6 - 1 SETUP SEND

One-Touch dialling

Press the One-Touch Key of the location you want to
call. (See
7-1.)

To dial One-Touch numbers 6 to 10, hold down
as you press the One-Touch Key.

Storing One-Touch Dial numbers

on page

Shift

If the LCD shows

One-Touch key, number has not been stored on it.

Not Registered

when you press the

Speed-Dialling

Press
number. (See Storing Speed-Dial numbers on page 7-2.)

Search/Speed Dial, #

If the LCD shows

Speed-Dial number, a number has not been stored for it.

Not Registered

, and then the two digit Speed-Dial

two-digit number

when you enter the

SETUP SEND 6 - 2

Search

You can search for names you have stored in the One-Touch and
Speed-Dial memories. Press
navigation keys to search. (See Storing One-Touch Dial numbers on
page 7-1 and Storing Speed-Dial numbers on page 7-2.)

* To search alphabetically, you can use dial pad to enter the first
letter of the name you are looking for.

Out of Memory message

Search/Speed Dial

To search
numerically

To search alphabetically*

and the

or

If you get an
of a fax, press

Memory

the option to press
or to press

Out of Memory

Stop/Exit

message while scanning the first page

to cancel the scan. If you get an

message while scanning a subsequent page, you will have

Mono Start

Stop/Exit

to cancel the operation.

to send the pages scanned so far,

If the memory is full and you are faxing a single page, it will be
sent in real time.

To gain extra memory, you can turn off Fax Storage.
(See Setting Fax Storage on page 8-2.)

—OR—
Print the faxes that are in the memory.

Printing a fax from the memory

(See

on page 5-8.)

Out of

6 - 3 SETUP SEND

Automatic transmission

This is the easiest way to send a fax.

Do not pick up the handset of the machine (FAX-1820C)/

external phone (MFC-3220C) to listen for a dial tone

1

If it is not illuminated in green, press (

2

Load your document. (See

3

Enter the fax number using the dial pad, One-Touch,

Speed-Dial or Search.

(See How to dial on page 6-1.)

4

Press

Mono Start

or

Load documents

Colour Start

.

Fax

).

on page 2-1.)

Manual transmission

Manual transmission lets you hear the dialling, ringing and
fax-receiving tones while sending a fax.

1

If it is not illuminated in green, press (

2

Load your document. (See

3

Pick up the handset of the machine (FAX-1820C)/

external phone (MFC-3220C) and listen for a dial tone.

4

On the external phone, dial the fax number you want to call.

5

When you hear the fax tone,

Mono Start

press

6

Replace the handset.

or

Load documents

Colour Start

.

Fax

).

on page 2-1.)

SETUP SEND 6 - 4

Sending a fax at the end of a conversation (FAX-1820C only)

At the end of a conversation you can send a fax to the other party
before you both hang up.

1

Ask the other party to wait for fax tones (beeps) and then to

Start

press

2

If it is not illuminated in green, press (

3

Load your document. (See

4

Press

5

Replace the external handset, or the handset of the machine.

before hanging up.

Mono Start

Load documents

Colour Start

or

Fax

).

on page 2-1.)

.

6 - 5 SETUP SEND

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these
settings: contrast, resolution, overseas mode, delayed fax timer,
polling transmission or real time transmission.

1

If it is not illuminated in green, press (

pressing

ask if you want to enter more settings:

2

Press 1 to select more settings. The

LCD will return to the

menu.

—OR—

Press

step.

Menu/Set

2

if you have finished choosing settings and go to the next

. After each setting is accepted, the LCD will

Setup Send

Fax

) before

Next

1.Yes 2.No

Contrast

If your
contrast.

Use
Use

document

Light

Dark

to send a dark document or make the fax lighter.

1

If it is not illuminated in green, press (

2

Load your document. (See Load documents on page 2-1.)

3

Press

4

Press or to select

Light

Press

5

Press 1 if you want to choose more settings and the LCD will

return to the

—OR—

Press

6

Enter a fax number.

Press

is very light or very dark, you may want to set the

to send a light document or make the fax darker.

Fax

).

Menu/Set, 2, 2, 1

Dark

or

Menu/Set

2

if you have finished choosing settings.

.

.

Setup Send

Mono Start

.

Auto

menu.

Colour Start

or

1.Contrast

,

.

SETUP SEND 6 - 6

Fax Resolution

You can use the
temporarily (for this fax only). In fax mode, press
and

or to select the setting you want, and then press

Menu/Set

—OR—
You can change the default setting.

1

If it is not illuminated in green, press (

2

Load your document. (See Load documents on page 2-1.)

3

Press

4

Press or to select the
resolution you want.

Press

5

Press 1 if you want to choose more settings and the LCD will
return to the

—OR—
Press

6

Enter a fax number.
Press

Standard

Fax Resolution

.

Menu/Set, 2, 2, 2

Menu/Set

2

if you have finished choosing settings.

Mono Start

.

Setup Send

Colour Start

or

Suitable for most typed documents.

key to change the setting

.

menu.

.

Fax Resolution

Fax

).

2.Fax Resolution

Fine

S.Fine

Photo

6 - 7 SETUP SEND

Good for small print and transmits a little
slower than Standard resolution.

Good for small print or artwork and transmits
slower than Fine resolution.

Use when the document has varying shades
of gray or photograph. This has the slowest
transmission time.

Manual and automatic fax Redial

If you are sending a fax manually and the line is busy, press

Redial/Pause

again. If you want to make a second call to the last number dialled,
you can save time by pressing

Colour Start
Redial/Pause

If you are sending a fax automatically and the line is busy, the
machine will automatically redial up to three times at five minute
intervals.

, and then press

.

only works if you dialled from the control panel.

Mono Start

or

Redial/Pause

Colour Start

Mono Start

and

to try

or

Colour fax transmission

Your machine can send a colour fax to machines that support this
feature.

However, colour faxes cannot be stored in the memory, so Delayed
fax and Polling Transmit features are not available.

1

If it is not illuminated in green, press (

2

Load your document. (See

3

Enter the fax number using the dial pad, One-Touch,

Speed-Dial or Search.

4

Press

When you send a colour fax, the machine will send it in real time

(even if

Colour Start

Real Time TX

.

Load documents

is set to

Off

).

Fax

).

on page 2-1

.)

SETUP SEND 6 - 8

Dual Access (Not available for colour faxes)

You can dial a number, and begin scanning the fax into memory—
even when the machine is sending from memory or receiving faxes.
The LCD shows the new job number and available memory.

Your machine normally uses Dual Access. However, to send a
colour fax, the machine will send the original in real time (even

Real Time TX

if
The number of pages you can scan into the memory will vary
depending on the data that is printed on them.

is

Off

).

If you get an
page of a fax, press

Out of Memory

you can press
or press

Out of Memory

Stop/Exit

message while scanning a subsequent page,

Mono Start

Stop/Exit

to cancel the operation.

message while scanning the first

to cancel scanning. If you get an

to send the pages scanned so far,

Real Time Transmission

When you are sending a fax, the machine will scan the documents
into the memory before sending. Then, as soon as the phone line is
free, the machine will start dialling and sending.

If the memory becomes full, the machine will send the document in
real time (even if

Sometimes, you may want to send an important document
immediately, without waiting for memory transmission. You can set

Real Time TX

1

If it is not illuminated in green, press (

2

Load your document. (See Load documents on page 2-1.)

3

Press

Menu/Set, 2, 2, 5

Real Time TX

to On for all documents or for the next fax only.

is set to

.

Off

).

Fax

5.Real Time TX

).

6 - 9 SETUP SEND

4

To change the default setting, press or to select On

Off

(or

Press

Go to Step 6.

—OR—

For the next fax transmission only, press or to select

Next Fax Only

Press

5

Press or to select

(or

Press

6

Press 1 if you want to choose more settings and the LCD will

return to the

—OR—

Press

7

Enter a fax number.

Press

In Real Time Transmission, the redial feature doesn't work.

If you are sending a colour Fax, the machine will send it in real

time (even if

).

Menu/Set

Menu/Set

Next Fax:Off

Menu/Set

2

if you have finished choosing settings.

Mono Start

.

.

.

).

.

Setup Send

or

Real Time TX

menu.

Colour Start

Next Fax:On

is set to

.

Off

).

Checking job status

Check which jobs are still waiting in the memory to be sent. (If there
are no jobs, the LCD shows

1

Press

2

If you have more than one job

waiting, press or to scroll through the list.

3

Press

Menu/Set, 2, 6

Stop/Exit

.

No Jobs Waiting

.

.)

6.Remaining Jobs

SETUP SEND 6 - 10

Cancelling a job while scanning, dialling and sending the document

You can cancel a job while you are scanning it into memory by
pressing

You can also cancel a job while the machine is dialling or sending the
document by pressing

Stop/Exit

.

Stop/Exit

.

Cancelling a scheduled job

You can cancel a fax job that is stored and waiting in memory.

1

Press
Any jobs that are waiting will appear

on the LCD.

2

If you have more than two jobs waiting, press or to
select the job you want to cancel.

Press
—OR—
If you only have one job waiting, go to Step 3.

3

Press 1 to cancel.
—OR—
Press
To cancel another job go to Step 2.

4

Press

Menu/Set, 2, 6

Menu/Set

2

to exit without cancelling.

Stop/Exit

.

.

.

6.Remaining Jobs

6 - 11 SETUP SEND

Advanced sending operations

Broadcasting (Not available for Colour faxes)

Broadcasting is when the same fax message is automatically sent to
more than one fax number. Using the
include Groups, One-Touch, Speed-Dial numbers and up to 50
manually dialled numbers. If you did not use up any of the numbers
for Groups, access codes or credit card numbers, you can
‘broadcast’ faxes to as many as 100 different numbers. However, the
available memory will vary depending on the types of jobs in the
memory and the number of locations used for broadcasting. If you
broadcast to the maximum numbers available, you will not be able to
use Dual Access and Delayed fax.

To include One-Touch or Speed-Dial numbers and manually dialled
numbers in the same broadcast, you must press
each of the numbers. Use
the numbers easily.

(See Setting up Groups for Broadcasting on page 7-4.)
After the broadcast is finished, a Broadcast Report will be printed to

let you know the results.

■

Enter the long dialling sequence numbers as you would normally,
but remember that each One-Touch and Speed-Dial number
counts as one number, so the number of locations you can store
becomes limited.

■

If the memory is full, press
than one page has been scanned, press
portion that is in the memory.

1

If it is not illuminated in green, press (

2

Load your document. (See

3

Enter a number using One-Touch, Speed-Dial, a Group

number, Search or manual dialling using the dial pad.

(Example: Group number)

Search/Speed Dial

Stop/Exit

Menu/Set

to stop the job or if more

Mono Start

Load documents

key, you can

Menu/Set

to help you choose

Fax

on page 2-1.)

between

to send the

).

SETUP SEND 6 - 12

4

When the LCD displays the fax number or name of the other
party, press

You will be asked to press the next number.

5

Enter the next number.
(Example: Speed-Dial number)

6

When the LCD displays the fax number or name of the other
party, press

7

Enter another fax number.
(Example: Manual dialling using the dial pad.)

8

Press

Menu/Set

Menu/Set

Mono Start

.

.

.

Overseas Mode

If you are having difficulty sending a fax overseas due to possible
interference on the phone line, we recommend that you turn on the
Overseas Mode. After you send a fax using this feature, the feature
will turn itself off.

1

If it is not illuminated in green, press (

2

Load your document. (See Load documents on page 2-1.)

3

Press

4

Press or to select On (or

Off

Press

5

Press 1 if you want to choose more settings and the LCD will
return to the

—OR—
Press

6

Enter a fax number.
Press

Menu/Set, 2, 2, 7

).

Menu/Set

2

if you have finished choosing settings.

Mono Start

.

Setup Send

.

menu.

Colour Start

or

.

Fax

).

7.Overseas Mode

6 - 13 SETUP SEND

Delayed Fax (Not available for colour faxes)

During the day you can store up to 50 faxes in the memory to be sent
within 24 hours. These faxes will be sent at the time of day you enter
in Step 4. Press
faxes to be sent.

1

If it is not illuminated in green, press (

2

Load your document. (See Load documents on page 2-1.)

3

Press

4

Enter the time you want the fax to

be sent (in 24-hour format).

Press

(For example, enter 19:45 for 7:45 PM.)

Press

waiting in the ADF.

—OR—

Press

5

Press 1 if you want to choose more settings and the LCD will

return to the

—OR—

Press 2 if you have finished choosing settings.

6

Enter a fax number.

Press

Menu/Set

Menu/Set, 2, 2, 3

Menu/Set

1

to leave the documents

2

to scan the document into memory.

Setup Send

Mono Start

to accept it, or enter another time for the

.

.

menu.

.

Fax

).

3.Delayed Fax

1.Doc 2.Memory

The number of pages you can scan into the memory depends

on the amount of data that is printed on each page.

SETUP SEND 6 - 14

Delayed Batch Transmission (Not available for colour faxes)

Before sending the delayed faxes, your machine will help you
economize by sorting all the faxes in the memory by destination and
scheduled time. All delayed faxes that are scheduled to be sent at
the same time to the same fax number will be sent as one fax to save
transmission time.

1

If it is not illuminated in green, press (

2

Press

3

Press or to select On (or

Off

Press

4

Press

Menu/Set, 2, 2, 4

).

Menu/Set
Stop/Exit

.

.

.

Fax

).

4.Batch TX

6 - 15 SETUP SEND

Setup for Polled Transmit (Standard) (Not available for colour faxes)

Polled Transmit is when you set up the machine to wait with a
document so another fax machine can retrieve it.

1

If it is not illuminated in green, press (

2

Load your document. (See

3

Press

4

Press or to select

Press

Press

waiting in the ADF.

—OR—

Press

5

Press 1 if you want to select additional settings. The display

returns to the

—OR—

Press

Press

If you press 2 in Step 4, the document will be stored and can be

retrieved from any other fax machine until you delete the fax in

memory by using the Cancelling a job function. (See

a scheduled job on page 6-11.)

If you press 1 in Step 4, the document remains in the ADF until

your machine is polled. If you must use your machine before the

polled transmission occurs, you must first cancel this job.

Menu/Set, 2, 2, 6

Menu/Set
1

to leave the documents

2

to scan the document into memory.

2

if you finished selecting settings.

Mono Start

.

Setup Send

and wait for the fax to be polled.

Load documents

.

Standard

menu.

Fax

).

on page 2-1.)

.

1.Doc 2.Memory

Cancelling

SETUP SEND 6 - 16

Setup for Polled Transmit with Secure Code (Not available for colour faxes)

When you choose
machine must enter the polling secure code.

1

If it is not illuminated in green, press (

2

Load your document. (See

3

Press

4

Press or to select
Press

5

Enter a four-digit number.
Press

6

Press 1 to leave the documents
waiting in the ADF.

—OR—
Press

7

Press 1 if you want to select additional settings. The display
returns to the

—OR—
Press

8

Press
If you press 2 in Step 6, the document will be stored and can be

retrieved from any other fax machine until you delete the fax in
memory by using the Cancelling a job function. (See Cancelling
a scheduled job on page 6-11.)

Menu/Set, 2, 2, 6

Menu/Set

Menu/Set

2

to scan the document into memory.

2

if you finished selecting settings, and go to Step 8.

Mono Start

Polled TX:Secure

Load documents

.

Secure

.

.

Setup Send

.

menu.

, anyone who polls the

Fax

).

on page 2-1.)

.

1.Doc 2.Memory

If you press 1 in Step 6, the document remains in the ADF until
your machine is polled. If you must use your machine before the
polled transmission occurs, you must first cancel this job.

You can use Secure Polling only with another Brother fax
machine.

6 - 17 SETUP SEND

TX Lock

This feature allows you to prevent unauthorised access to the
machine. When switched On, TX Lock prohibits most functions. The
following functions listed are available while TX Lock is switched On.

■

Receiving faxes

■

Answering & making telephone calls with an external telephone

■

Scheduled Delayed Transmission*

■

Polling*

■

Fax Forwarding*

■

Remote Retrieval

* Provided it was set before TX Lock was switched ON.

SETUP SEND 6 - 18

Using TX Lock

You must use a password to switch TX Lock ON and OFF.

Setting Up the TX Lock for the First Time

1

Press

2

Enter a 4-digit number as a new
password.

3

Press
The screen prompts you to re-enter

the password.

4

Re-enter the password and press

5

Press or to choose

6

Press
prompts you to enter the password.

7

Enter a 4-digit password, followed by
This is the same as the security password of the machine

already stored.

The screen displays

TX Lock Mode

If the password you enter at Step 7 is incorrect, the screen
would display
will then return to normal (displaying the date & time). You must
then switch ON TX Lock again. (See
page 6-20.)

Menu/Set, 2, 0, 1

Menu/Set

Menu/Set

.

. The screen

Accepted

- TX Lock is now switched ON.

Wrong Password

.

Set TX Lock

for 2 seconds, followed by

1.TX Lock

New Passwd:XXXX

Verify:XXXX

Menu/Set

Menu/Set

. After 2 seconds the display

Switching TX Lock ON

.
.

Password:XXXX

.

on

6 - 19 SETUP SEND

Changing the TX Lock Password

1

Press

2

Press or to choose

Set Password

3

Press

The screen prompts you to enter the

old password.

4

Enter the current password.

5

Press

6

Enter a 4-digit number as a new

password.

7

Press

The screen prompts you to re-enter

the new password.

8

Enter the new password again and press

9

Press

Menu/Set, 2, 0, 1

.

Menu/Set

Menu/Set

Menu/Set

Stop/Exit

.

.

.

.

.

1.TX Lock

Old Passwd:XXXX

New Passwd:XXXX

Verify:XXXX

Menu/Set

Switching TX Lock ON

1

Press

2

Press or to choose

Set TX Lock

3

Press

prompts you to enter the password.

4

Enter a 4-digit password, followed by

This is the same as the security password of the machine

already stored.
The screen displays

TX Lock Mode

Menu/Set, 2, 0, 1

.

Menu/Set

. The screen

Accepted

- TX Lock is now switched ON.

.

for 2 seconds, followed by

1.TX Lock

Password:XXXX

Menu/Set

.

.

If the password you enter at Step 4 is incorrect, the screen

would display

will then return to normal (displaying the date & time). You must

then start from Step 1 to set TX Lock.

Wrong Password

. After 2 seconds the display

SETUP SEND 6 - 20

Switching OFF TX Lock

1

When TX Lock is switched ON,

Menu/Set

press

2

Enter a 4-digit password and press
The screen displays

display reverts to normal. TX Lock is now switched OFF.
If the password you enter at Step 2 is incorrect, the screen

would display
will then return to displaying
start from Step 1 to switch OFF TX Lock.

If you forget the TX Lock password, please contact your Brother
dealer or Brother for assistance.

.

Accepted

Wrong Password

TX Lock Mode

Menu/Set

, then after 2 seconds the

. After 2 seconds the display

Password:XXXX

.

. You must then

6 - 21 SETUP SEND

7

Quick-Dial numbers and

dialling options

Storing numbers for easy dialling

You can set up your machine to do three types of easy dialling:
One-Touch, Speed-Dial and Groups for Broadcasting faxes.

If you lose electrical power, the quick-dial numbers that are in

the memory will not be lost.

Storing One-Touch Dial numbers

Your machine has 5 One-Touch keys where you can
store 10 fax or phone numbers for automatic dialling.

Shift

To access numbers 6 to 10, hold down
press the One-Touch key. When you press a
One-Touch key the LCD shows the name, if you stored
it, or the number. (See

One-Touch keys are the 5 keys (numbers 01–10 )
located on the left side of the control panel.

One-Touch dialling

as you

on page 6-2.)

1

Press

2

Press the One-Touch key where

you want to store a number.

3

Enter a number (up to 20 digits).

Press

■

Menu/Set, 2, 3, 1

Menu/Set

If you want to enter a pause in the dialling sequence (for
example, to access an outside line), press
as you are entering the digits.
Each key press of
pause when the number is dialled, and a dash appears on
the screen.

.

Redial/Pause

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 7 - 1

.

1.One-Touch Dial

Redial/Pause

enters a 3.5 second

4

Use the dial pad to enter the name (up to 15 characters).
Press
(You can use the chart on page 4-3 to help you enter letters.)
—OR—
Press

5

Go to Step 2 to store another One-Touch number.
—OR—
Press
When you dial a quick-dial number, the LCD shows the name

you’ve stored, or, if you haven’t stored a name, the number will
be shown.

Menu/Set

Menu/Set

Stop/Exit

.

to store the number without a name.

.

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will
only have to press a few keys (
number, and
40 Speed-Dial numbers.

1

Press

2

Use the dial pad to enter a two-digit
Speed-Dial location number (01-40).

(For example, press
Press

Mono Start

Menu/Set, 2, 3, 2

Menu/Set

.

Search/Speed Dial, #

Colour Start

or

05

.

.)

). The machine can store

, the two-digit

2.Speed-Dial

3

Enter the phone or fax number (up to 20 digits).
Press

4

Use the dial pad to enter the name (up to 15 characters).
Press
(You can use the chart on page 4-3 to help you enter letters.)
—OR—
Press

5

Go to Step 2 to store another Speed-Dial number.
—OR—
Press

7 - 2 QUICK-DIAL NUMBERS AND DIALLING OPTIONS

Menu/Set

Menu/Set

Menu/Set

Stop/Exit

.

.

to store the number without a name.

.

Changing One-Touch and Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a
number has already been stored, the LCD will show the name that
has been stored there (or number) and will ask you to do one of the
following:

1

Press 1 to change the stored

number.

—OR—

Press

How to change the stored number:

■

■

2

Enter a new number.

Press

3

Follow the directions beginning at Step 4 in Storing One-Touch

Dial numbers and Storing Speed-Dial numbers. (See

One-Touch Dial numbers on page 7-1 and Storing Speed-Dial

numbers on page 7-2.)

2

to exit without making a change.

If you want to erase the whole number or whole name, press

Stop/Exit

letters. The characters above and to the right of the cursor
will be deleted.

If you want to change a character, use or to position
the cursor under the character you want to change, and then
type over it.

Menu/Set

when the cursor is under the first the digits or

.

1.Change 2.Exit

Storing

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 7 - 3

Setting up Groups for Broadcasting

Groups, which can be stored on a One-Touch key or a Speed-Dial
location, allow you to send the same fax message to many fax
numbers by pressing only a One-Touch key and

Search/Speed Dial, #

First, you'll need to store each fax number as a One-Touch or
Speed-Dial number. Then, you can combine them into a Group,
Each Group uses up a One-Touch key or a Speed-Dial location.
Finally, you can have up to six small Groups, or you can assign up to
49 numbers to one large Group.

(See Storing Speed-Dial numbers on page 7-2 and Changing

One-Touch and Speed-Dial numbers

1

Press

2

Decide where you wish to store the
Group.

—AND—
Press a One-Touch key.
—OR—
Press

and then press

3

Use the dial pad to enter the Group
number.

Press
(For example, press

Menu/Set, 2, 3, 3

Search/Speed Dial

Menu/Set

, the two-digit location and

on page 7-3.)

.

and enter the two-digit location,

Menu/Set

.

.

1

for Group 1.)

Mono Start

or

Mono Start

3.Setup Groups

Setup Group:G0

.

7 - 4 QUICK-DIAL NUMBERS AND DIALLING OPTIONS

4

To include One-Touch or Speed-Dial numbers in the Group,

enter them as if you were dialling.

For example, for One-Touch key

For Speed-Dial location 09, press

09

press

5

Press

6

Use the dial pad and the chart on page 4-3 to enter a name for

the Group.

Press

(For example, NEW CLIENTS)

7

Press

You can print a list of all One-Touch and Speed-Dial numbers.

(See Printing reports on page 9-3.) Group numbers will be

marked in the GROUP column.

on the dial pad. The LCD shows

Menu/Set

Menu/Set

Stop/Exit

to accept the numbers for this Group.

.

.

05

, press One-Touch key 05.

Search/Speed Dial

05, #09

.

, then

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 7 - 5

Dialling options

Access codes and credit card numbers

Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the time
and destination. To take advantage of low rates, you can store the
access codes or long-distance carriers and credit card numbers as
One-Touch and Speed-Dial numbers. You can store these long
dialling sequences by dividing them and setting them up on separate
keys in any combination. You can even include manual dialling using
the dial pad.

The combined number will be dialled in the order that you entered it
as soon as you press

Storing One-Touch Dial numbers

(See
For example, you can store ‘555’ on One-Touch key 03 and ‘7000’

on One-Touch key 02. If you press One-Touch key

02

key
To temporarily change a number, you can substitute part of the

number with manual dialling using the dial pad.
For example, to change the number to 555-7001 you could press
One-Touch key

, and

Mono Start

Mono Start

or

03

and then press

Colour Start

or

on page 7-1.)

Colour Start

7001

using the dialling pad.

.

03

, One-Touch

, you will dial ‘555-7000’.

If you must wait for another dial tone or signal at any point in the
dialling sequence, store a pause there in the number by
pressing
delay.

7 - 6 QUICK-DIAL NUMBERS AND DIALLING OPTIONS

Redial/Pause

. Each key press adds a 3.5-second

Pause

Press
numbers. If you are dialling overseas, you can press
as many times as needed to increase the length of the pause.

Redial/Pause

to insert a 3.5-second pause between

Redial/Pause

Fax Redial

If you’re sending a fax manually and the line is busy, press

Redial/Pause

to the last number dialled, press
If you’re sending a fax automatically and the line is busy, the machine

will automatically redial one time five minutes after the transmission.

to try again. Any time you want to make a second call

Redial/Pause

to save time.

Tone or Pulse

If you have a Pulse dialling service, but need to send Tone signals
(for example, for telephone banking), follow the instructions below. If
you have Touch Tone service, you will not need this feature to send
tone signals.

1

If you have the FAX-1820C, lift the handset.

—OR—

If you have the MFC-3220C, lift the handset of the external

phone.

2

Press #. Any digits dialled after this will send tone signals.

3

When you hang up, the machine will return to the Pulse dialling

service.

QUICK-DIAL NUMBERS AND DIALLING OPTIONS 7 - 7

Telephone (voice) operation (FAX-1820C only)

You can use the machine to make voice telephone calls by dialling
manually or by using Search, One-Touch Dial or Speed-Dial
memory. You can use the handset to make and receive calls.

When you dial a quick-dial number, the LCD shows the name you’ve
stored, or if you haven’t stored a name, the fax number you’ve
stored.

How to dial

There are four ways to dial. (See

How to dial

on page 6-1.)

Making a telephone call

1

Pick up the handset.

2

When you hear a dial tone, dial the call using the dial pad,
One-Touch, Speed-Dial and Search.
(See How to dial on page 6-1.)

3

To hang up, replace the handset.

Tel/R

This key is used to enter into a telephone conversation having picked
up the handset of an external telephone in F/T pseudo-ringing.

Tel/R

Also, if you press
telephone’s handset with the other end, you can hear the other end
from machine’s monitor speaker, but the other end cannot hear you.

when you are talking lifting the external

Mute (FAX-1820C only)

1

Press

2

You can put down the handset without disconnecting the call.
Pick up the machine handset to release the call from Hold.

Picking up an extension handset will not release the call from
Hold.

Mute

to put a call on Hold.

7 - 8 QUICK-DIAL NUMBERS AND DIALLING OPTIONS